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Deep Learning with PolyAI050: Dialogue design. So hot right now.Send us a text50th episode! Damien welocmes newcomer to the pod Oliver Shoulson, PolyAI's senior dialogue designer, about what dialogue design entails and why it's crucial in the era of advanced language models (LLMs). Oliver explains that dialogue design goes beyond just scripting responses; it's about making AI interactions feel natural to humans through understanding subtleties like turn-taking, back channeling, and processing human language cues. He notes that good dialogue designers often come from backgrounds in linguistics, human-computer interaction, and scriptwriting, and they blend skills from product design, software engineering, and data analysis. Despite the advancements...2024-09-2722 min