Shows
The Efiko PodcastHow to Make Your Culture WorkOne of the most popular quotes that you will hear on the subject of organizational culture is credited to Peter Drucker, the doyen of management who rightly said and I quote “Culture eats strategy for breakfast”. To improve your approaches to gaining the commitment and buy-in of your team into the culture that you want, enroll for our micro-learning course at Effective Leadership
2023-10-3116 minThe Efiko PodcastHow to Structure an Impactful PresentationOne of the skills that sets people apart in their organizations is their ability to speak confidently in public. To learn more about improving your presentation and public speaking skills, enroll in our micro-learning course at Present Like a Star.
2023-10-2413 minThe Efiko PodcastA Different View on SuccessA new field has emerged in management known as positive organizational studies which focuses on fostering organizations where people flourish, thrive, and support the common good. It is gaining interest not only among scholars but also among organizational leaders who want better and more sustainable organizations. We can only achieve this if we go back to the roots – our beliefs and actions regarding the pursuit of success. To learn more about success, and what it takes to achieve sustainable success and be more positive and productive, enroll in our micro-learning course at Personal Effectiveness.
2023-10-1714 minThe Efiko PodcastHandling Irate CustomersAs a service organization, you should try everything you can to prevent customers from becoming angry and lashing out at your employees and other customers. You can achieve this by applying the 6 steps of the fantastic service equation and incorporating them into your everyday service protocols. To learn more about improving the quality-of-service delivery, enroll for our micro-learning course at Customer Service.
2023-10-1011 minThe Efiko PodcastEffective BrainstormingOur goal for today is to get you to improve your ability to solve problems, overcome challenges and take advantage of opportunities more creatively, using the powerful tool of brainstorming. To achieve this, I will introduce a theoretical framework that explains effective brainstorming, share 8 rules for effective brainstorming and introduce three of the most common approaches to brainstorming. To learn more about conducting appraisals effectively, enroll for our micro-learning course at Creativity and Innovation
2023-10-0312 minThe Efiko PodcastThe Importance of Effective AppraisalsWhen performance appraisals are conducted improperly, employees are afraid, cynical, and disinterested in the appraisal process, and tend to underperform. However, when performance appraisals are done properly, employees are inspired, motivated, and engaged to not only participate in the appraisals but to improve their performance and results. To learn more about conducting appraisals effectively, enroll for our micro-learning course at Conducting Effective Appraisals
2023-09-2608 minThe Efiko PodcastImprove Your MeetingsThe concept of “management by meetings” is very well enshrined in organizational life today and will continue to play a prominent role in organizational culture going forward, especially as more organizations transition to remote and hybrid workplaces. The truth is that most executives and managers now spend up to 70% of their day in meetings, and these meetings must be managed effectively so that the time spent in them is worth it. To learn more about improving your meetings, enroll for our micro-learning course at MANAGING MEETINGS
2023-09-1212 minThe Efiko PodcastPrinciples of Effective Goal SettingResearch in the field of management and our experience over the years shows a clear relationship between the quality of goal setting and implementation and the success of any individual, team or organization. To learn more about goal setting, enroll for our micro-learning course at Effective Goal Setting
2023-09-0508 minThe Efiko PodcastPreparing for an InterviewA selection interview is a communication task that requires you to plan, prepare and practice. You cannot go into an interview hoping to just “wing it”. You must do better, and taking time to apply the 3Ps of planning, practice and preparation enhances your chances of success.
2023-08-1513 minThe Efiko PodcastCan We Measure LeadershipIf scientific evidence shows that the level of success that organizations achieve depends on the quality of leadership in the organization, then organizations that are intent on achieving sustainable success must pay attention to measuring and evaluating the quality of leadership on an on-going basis.
2023-07-1810 minThe Efiko PodcastEmployee Pulse CheckEvery organization desires the same thing: that it can galvanize all its resources together – physical, human, financial, technological and others to achieve its overall organizational goals and create value for its stakeholders on a sustainable basis.
2023-07-1109 minThe Efiko PodcastThe Qualities of Creative PeopleIn this increasingly Volatile, Uncertain, Complex and Ambiguous world, one skill that is top of mind for organizations and leaders are the skills for CREATIVITY and INOVATION - people working collaboratively to clarify challenges/problems/opportunities, identify options, develop solutions, and implement these solutions to create value for themselves and society.
2023-07-0410 minThe Efiko PodcastWriting Effective Sales ProposalsSelling skills consist of the things you need to do to show people the unique value that your products and services offer and influence them to purchase them. Selling skills are important for survival in all human endeavours, but many people are afraid of selling, and will try everything to avoid a job that requires them to sell.
2023-06-2712 minThe Efiko PodcastThe Agile ManagersIn our increasingly Volatile Uncertain Complex and Ambiguous (VUCA) world and workplace, line manager capability stands out as a critical success factor for any organization seeking to achieve sustainable competitive advantage. Our managers need to be AGILE to add value to our organizations.
2023-06-2009 minThe Efiko PodcastManaging Personality DifferencesOne challenge that some people have in the workplace is getting along others. Unfortunately, while we may want to dismiss the importance of good relationships, studies have demonstrated that good relationships with coworkers, supervisors and subordinates is a predictor of personal and organizational success.
2023-06-1309 minThe Efiko PodcastThink-Say-DoEmotional Intelligence, that is how you manage yourself and others around you contributes more significantly to your success than your cognitive intelligence that measures just your intellectual ability. In fact, if you have read all the books in the world and are yet unable to manage yourself and others around you, all that “booksmarts” will not be very valuable.
2023-06-0607 minThe Efiko PodcastOwnership Thinking with the QBQOne of the essential skills that intrapreneurs have is their ability to take ownership. The first thing every individual who is a member of a team or organization and intends to work with others to achieve results needs to do is to fall in line and take ownership.
2023-05-3012 minThe Efiko PodcastUnleash the Power of MentoringThere is nothing more delightful than having people around you who want to be better, who are hungry and desirous of improving themselves, adding value to the work that they do and pushing themselves to do more.
2023-05-2310 minThe Efiko PodcastBuilding IntrapreneursOne of the biggest impediments to the success of our organizations is the dearth of business and financial acumen among employees and managers. When people work for an organization and do not understand the strategy of the organization, its business model, how it makes money, and how its financial resources are managed, such people struggle to add value to the organization.
2023-05-1611 minThe Efiko PodcastGet High on Your Own SupplyFrom watching too many gangster movies and listening to rap jams from the 1990s, I picked up the expression “Never get high on your own supply”. A code of conduct for drug dealers that proposes that you shouldn’t use the drugs that you are meant to be selling, so that you avoid the temptation of getting addicted, stealing from the mob, and ending up getting a dose of mob justice as was frequently depicted in the movies and music videos.
2023-05-0914 minThe Efiko PodcastThe 360 Degree Approach to StrategyThere is a lot of evidence in both research and practice that one of the biggest impediments to successful implementation of an organization’s strategy is the lack of commitment and buy-in of employees across all levels and parts of the organization. An evidence-based approach to increasing the buy-in and commitment of employees is to use a 360-degree approach to strategic planning and development.
2023-05-0210 minThe Efiko PodcastHappiness is a ChoiceA colleague of mine told me many years ago that every morning she would wait by the window facing the driveway to our office to see the expression on my face as I came out of my car to determine whether it was going to be a happy day or a sad one. A classic example of an “enigmatic” boss (putting it nicely), and an employee whose happiness had been mortgaged.
2023-04-2514 minThe Efiko PodcastThese Mistakes will Ruin Your StrategyIn the last fifteen years, I have been actively involved in helping organizations craft and implement their business strategies. That journey has exposed me to some of the largest companies and government agencies, given me a chance to compete against some of the Big 4 Consulting firms and also to collaborate with some of them in this regard.
2023-04-1814 minThe Efiko PodcastLeadership is Beyond Your PositionPreparing leaders for the future is certainly the most important goal for any serious-thinking organization or society. The whole purpose of the education that you give your children for example is to prepare them for independent life, so that they can lead themselves and others around them.
2023-04-1110 minThe Efiko PodcastEvaluating the Impact of TrainingWhen you interact with many organizational leaders, they are very cynical about the investments that organizations make in training their employees. Unfortunately, the data supports their cynicism: most training does not translate to action and changes in the organization.
2023-03-2812 minThe Efiko PodcastManaging ProjectsWe pay a lot more attention to coming up with bright ideas and new strategies than we do on ensuring that they are implemented and create the results that we desire. Organizations that really succeed are not those who have the biggest dreams, they are the ones that have the best execution.
2023-03-2110 minThe Efiko PodcastBalance Your ScorecardRight-thinking businesses are in pursuit of one thing only: achieving sustainable competitive advantage. This requires them to have a more balanced approach to setting priorities and pursuing goals. Some of the most successful companies in the world have adopted the Balanced Score card as their framework for strategy development, strategy implementation and performance management.
2023-03-1412 minThe Efiko PodcastThe Biggest Problem in the WorldI have always believed that the biggest problem plaguing our society and our organizations is the preponderance of square pegs in round holes – people doing jobs that they are not aligned with.
2023-03-0711 minThe Efiko PodcastThe Principles of Effective PresentationsPresentation and public speaking skills are the most sought-after skills in the workplace today. Thankfully, these skills can be learned with the right motivation, tools, training, and support.
2023-02-2808 minThe Efiko PodcastWith Ideas More is BetterIdea generation is an important step of the creative-problem solving and innovation process that teams and organizations use to drive strategy and transformation. However, without a proper understanding of the foundational principles of ideation, your best efforts at idea generation may not yield the results you desire.
2023-02-2108 minThe Efiko PodcastThe Power of Buy-inThe entire purpose of leadership is to influence people, so it is no surprise that most leaders and managers will agree that gaining the commitment and buy-in of their people is the hardest and most challenging part of leadership. Omagbitse Barrow is going to explore this important issue in this episode of the Efiko Podcast
2023-02-1410 minThe Efiko PodcastMathematics is LifeMany professionals were told when they were young, by teachers, adults, their peers and eventually themselves that they were not GOOD at mathematics, and may have decided thereafter to become math haters, only to grow up to find out that you really cannot run away from math in their adult life, work, and business. Unfortunately, this trend of math-phobia continues to haunt our children. Omagbitse Barrow explores this issue in this episode of the Efiko Podcast.
2023-02-0709 minThe Efiko PodcastThe Innovation ParadoxThere are a number of paradoxes and myths about innovation that sometimes stifle our ability to be innovative. In this episode, Omagbitse Barrow examines these myths and paradoxes to help professionals and organizations overcome them and create the culture of innovation required to drive organizational success.
2023-01-3108 minThe Efiko PodcastManaging Time with To-Do ListsMr U who works in the FMCG sector in Jos Nigeria just got feedback from his performance appraisal that he needs to manage time better. He reached out to the Online Efiko and we are happy to share our thoughts with him and the rest of our listeners on how to manage time better and stay on top of your game, using To-Do Lists.
2022-04-0512 minThe Efiko PodcastManaging Difficult ColleaguesWhat do you do when you have a boss that is threatened by your ambition and drive, or colleagues that are envious of your skills or even subordinates who are constantly trying to undermine your leadership. These are the questions that the Efiko tries to answer in this episode in response to Ms T, a School Administrator from Abuja, Nigeria.
2022-03-1714 minThe Efiko PodcastHow to Gain Respect as a First Time LeaderMr S has just transitioned from being a #team member to being the team #leader and he is concerned that some member of his team are still regarding him as "one of the boys", rather than as the "leader of the boys". What can he do differently?
Well, he can learn to grow his influence, and the Efiko taps into his own experience from two decades ago and provides a powerful framework for helping him and other first time leaders overcome this challenge.
2022-03-0814 minThe Efiko PodcastMaking Better DecisionsA Senior Manager in the TelCo industry based in Ibadan, Nigeria is not happy about the outcomes of his decisions and his decision making skills. The Online Efiko explores some paradigms in decision making and some of the cognitive biases of decision making with powerful examples from the Yoruba and Itsekiri ethnic groups in Nigeria. Listen, learn and share with others
2022-02-2517 minThe Efiko PodcastWanted : Coaching ManagersCoaching is one of the most powerful skills that managers and leaders need to drive performance. Listen to Omagbitse Barrow respond to a Manager who wants to know why she should improve her coaching skills and how.
2022-02-1510 minThe Efiko PodcastInspect What You ExpectMs N struggles to get her team members to do deliver on their responsibilities at work.
According to her "I spend too much time and energy getting upset when things are not done and end up doing them myself. At the end of the year, these same people expect to have good appraisal scores, and make you look like you are evil if you don’t give them a good score. What can I do differently?”
Well, listen to what the Efiko suggests she can do differently to turn things around.
2022-02-0812 minThe Efiko PodcastThe First Time ManagerA first-time manager who is eager to make an impact is worried about being able to make the transition to a managerial role and meet the expectations of her multipole stakeholders. Omagbitse Barrow draws from his own experience as a first-time manager from about 18 years ago and shares his thoughts on the Leadership DNA that will help Mrs. P and others faced with a similar challenge or goal.
2022-02-0111 minThe Efiko PodcastDr D Needs to Hire BetterOne of our listeners, Dr D who runs a Private Hospital in Lagos Nigeria is concerned about the high staff turnover and the waste of time and resources spent on recruitment. The Online Efiko provides him some useful advice, not just about hiring but also about the structure and systems in his organization
2022-01-2511 minThe Efiko PodcastSEXUAL HARASSMENT IN THE WORKPLACEToday, we explore the very important issue of #SexualHarassment in the workplace as we respond to a question from Ms N based in Abuja, Nigeria. Omagbitse shares his thoughts for the benefit of the victims, perpetrators, and the rest of us who can do something to stem the tide of this problem around us.
2022-01-1811 minThe Efiko PodcastImproving Revenue and Collections in a Law FirmHappy New Year! In this episode, Omagbitse Barrow responds to a question from one of our listeners who is the Chief Executive of a Law Firm struggling with paying salaries and collecting income from clients. Listen to find out what insights Omagbitse shares that will no doubt be valuable to your business too.
2022-01-1012 min
The OnLine Efiko PodcastManaging Your Key Talent, by Omagbitse Barrow2021-11-2405 minThe OnLine Efiko PodcastWhat Do Coaching Leaders Do?, by Omagbitse Barrow2021-11-2407 minThe OnLine Efiko PodcastInfluencing Others by Omagbitse Barrow2021-11-2404 minThe Efiko PodcastWhat Makes Great Service?We all agree that building a culture of service in any organization is easily the most potent strategic focus that any organization can have. Creating and sustaining a culture of service excellence requires a relentless focus on five core capabilities as an organization – we call them the Governing Forces of Service Delivery.
In today’s episode of the Online Efiko Podcast, Omagbitse Barrow explores each of the five governing forces of Service Delivery.
2021-09-2114 minThe Efiko PodcastWho Pays Your Salaries?If your employees really know who pays their salaries, they will pay the right attention to ensuring excellent service delivery and sustaining a culture of service excellence.
In today’s podcast episode on “Who Pays Your Salaries”, Omagbitse Barrow explores the issue of service delivery and the commitment that organizations need to make to ensure that customers receive what they truly deserve – exceptional service.
2021-09-1410 minThe Efiko PodcastThe Basics of Accounting and Book KeepingBusiness owners and organizational leaders must understand the language of business – that is expressed in accounting and finance. You do not need a degree in finance and accounting to be able to understand the basics of financial management and apply them to your work.
In this episode of the Online Efiko Podcast, Omagbitse Barrow introduced listeners to the “Basics of Accounting and Book Keeping”.
2021-09-0715 minThe Efiko PodcastHow to Sell ConsultativelyIf you really want to sell in a manner that ensures that the cash machine keeps ringing; that you have a healthy and consistent pipeline of leads and that you add value to your customers in a way that you get repeat business and referrals, then you must learn to apply the skills for consultative selling.
In this episode of the Online Efiko Podcast, Omagbitse Barrow explores the process and skills for consultative selling.
2021-08-3119 minThe Efiko PodcastHow to Manage your Human ResourcesBusiness owners and organizational leaders need to be more deliberate about managing their human capital. Failing to do so means that you just keep paying salaries and struggling to get the return on your people investments – which can be a major source of frustration.
In this episode of the Online Efiko Podcast, Omagbitse Barrow explores five ingredients that are important to getting the most out of your people and how you can apply them in simple yet powerful ways in your organization.
2021-08-2606 minThe Efiko PodcastGetting the Write StartMany professionals and managers struggle with communicating effectively in writing and this causes significant man-hour losses due to continuous writing, re-writing, correcting, and editing. In this episode of the Online Efiko Podcast, Omagbitse Barrow explored some of the typical challenges that professionals have with business writing and identify principles and strategies that will help with overcoming these challenges.
2021-08-1714 minThe Efiko PodcastMoney Matters Matter for ChildrenSometimes when my colleagues and I talk about teaching children about financial planning, some parents and educators are concerned – they tell us to allow the children to enjoy the innocence of their youth and not worry about things like “money” until they are older. In this episode of the Online Efiko Podcast, Omagbitse Barrow shared some of my personal stories and experiences to drive home the important point – that money matters matter especially for children.
2021-08-1009 minThe Efiko PodcastA Better Way to Do 360 ReviewsIf some of the fundamental issues with 360-degree reviews are addressed, we can develop and implement “A Better Way to Do 360 Reviews” that will support the much-needed development of leaders and managers in our organizations. In this episode of the Online Efiko Podcast, Omagbitse Barrow discussed how you can improve the capacity of your leaders through honest, balanced, anonymous, structured, and descriptive feedback.
2021-08-0421 minThe Efiko PodcastHow to Give Effective FeedbackPerformance feedback is one tool of performance management that can make all the difference in your performance management system and culture if you deploy it properly. In this episode of the Online Efiko Podcast, Omagbitse Barrow discussed the time-tested principles of effective feedback and frameworks like B.O.O.S.T that we can use to boost the performance of our teams.
2021-07-2708 minThe Efiko PodcastChallenges of an Effective Performance Management SystemAlthough many organizations already have good performance management systems on paper, there are a number of common challenges which often prevent them from making the most of these systems and optimizing performance. In this episode of the Online Efiko Podcast, Omagbitse Barrow discussed the “Challenges of an Effective Performance Management System” and some actions you can take to overcome these challenges within your organization.
2021-07-2709 minThe Efiko PodcastWhy Performance ManagementPerformance Management Systems create the right discipline in organisations and if you are not sure what difference they make or you are looking to make a strong case for starting or enhancing your existing performance management system, then listen to Omagbitse Barrow's latest podcast episode on 'Why Performance Management"
2021-07-0609 minThe Efiko PodcastAudience AnalysisPreparing for your presentation by carrying out an audience analysis is one of the best ways to ensure that your presentation design and delivery are top-notch. Omagbitse Barrow explores his favourite ideas on audience analysis in this episode of the Efiko Podcast.
2021-06-2907 minThe Efiko PodcastPrinciples of Presentations 103In this episode, Omagbitse Barrow concludes his 10 principles of effective presentations
2021-06-2206 minThe Efiko PodcastPrinciples of Presentations 102The second installment of our series on the principles of effective presentations and public speaking continues today with Omagbitse Barrow #publicspeaking #presentations #communication
2021-06-1610 minThe Efiko PodcastPublic Speaking Principles 101There are a number of principles that drive impactful public speaking and presentations and Omagbitse Barrow shares four out of his top ten.
2021-06-0808 minThe Efiko PodcastNo one was Born a Public SpeakerThe age-long debate about nature vs nurture rears its head again in the area of public speaking and presentation skills and Omagbitse barrow sets the record straight in this powerful episode of the Online Efiko Podcast. What do you think? Please listen.
2021-06-0106 minThe Efiko PodcastWhy Public Speaking SkillsWe start off a new series on the Online Efiko on Presentation Skills today and Omagbitse Barrow starts off in this episode by sharing his thoughts on the importance of presentation skills; why presentation skills are rare in the workplace and the benefits of developing these skills to your career and business.
2021-05-2505 minThe Efiko PodcastValues Based LeadershipThe secret to leadership success lies in being an integral leader - one whose actions are aligned with their beliefs and values. Omagbitse Barrow explores this in today's episode on Values-Based Leadership
2021-05-1807 minThe Efiko PodcastMentoring with the EQUIP ModelMentoring goes beyond just telling people what to do, and Omagbitse Barrow explains the EQUIP Model to set you on the right track when it comes to mentoring others.
2021-05-1103 minThe Efiko PodcastFrom Blame to ACCOUNTABILITYOne of the reasons why many teams and organizations under-perform is that leaders foster a culture of blame that leads to cover-ups, more mistakes and worse results. We explore this subject in this podcast episode and show you how to foster a culture of accountability
2021-05-0408 minThe Efiko PodcastImproving Work-Life BalanceOmagbitse Barrow explores the very important subject of striking the appropriate balance between the demands of work and life in this thought-provoking episode of the OnlineEfiko Podcast
2021-04-2706 minThe Efiko PodcastWhat Do Coaching Leaders Do?, by Omagbitse BarrowCoaching is the powerful language of leadership - it is way leaders think, act and engage with others. Omagbitse Barrow explores this powerful subject and the specific skills and behaviours that coaching leaders use each day with the people they lead.
2021-04-2007 minThe Efiko PodcastInfluencing Others by Omagbitse BarrowIf there is one word that sums up what leaders actually do - it is influencing people - getting people to think and act in a particular direction. Omagbitse Barrow explores the subject today and explains the things that you need to do to get people to move in the direction and achieve the results that you want.
2021-04-1304 minThe Efiko PodcastFostering Ownership ThinkingOne of the true tests of leadership is what your people do when you are not there. To get people to do the right things especially when you are not there requires them to have an "ownership" mindset. Omagbitse Barrow explores this issue and the skills for fostering an ownership mindset in this episode.
2021-04-0605 minThe Efiko PodcastManaging Your Key Talent, by Omagbitse BarrowTalent Management is an important aspect of organizational leadership. In this episode, Omagbitse Barrow explains in as as simple terms as possible how you can manage the talent in your team or organization
2021-03-3105 minThe Efiko PodcastGaining Commitment to ActionOur series continues on Leading People and Results and in this episode we explore what it takes to gain the commitment of your colleagues to the action and results that you want to achieve.
2021-03-2306 minThe Efiko PodcastThe Leadership DNAWe enter the mindset of effective leaders today with a reflection on the Leadership DNA Framework from Omagbitse Barrow
2021-03-1607 minThe Efiko PodcastBeyond Managing TimeWe can achieve a lot in terms of efficiency when we apply the tools for time management, but is it enough? We have found that it isn't and that there is much more to jts being efficient, we need to be effective. Listen to our new podcast and explore a life-changing approach to improving your effectiveness.
2021-02-0905 minThe Efiko PodcastUsing To-Do ListsIf you want to ensure that you remain focused on your tasks and responsibilities each day, you must learn and apply the discipline of using a to-do list. It is a difference maker. Listen to our new episode on "Using To-Do Lists"
2021-02-0207 minThe Efiko PodcastSetting Focused GoalsIt's one thing to have goals, but are they focused on the most important things in your life? Listen to our new episode and explore what it takes to set focused goals.
2021-01-2605 minThe Efiko PodcastRethinking SuccessBefore you start to plan your goals for the New Year, it is very important to step back and consider what "SUCCESS" means to you. The way you define and view success will affect your goals and how you act each day, so please listen to this episode of the Efiko Podcast and get a chance to re-think success.
2021-01-1906 minThe Efiko PodcastThink - Say - DoWe conclude our series on Emotional Intelligence by exploring a simple model that teaches us the powerful skills of self restraint and self management.
Emotionally intelligent people manage the things that they think, say and do, and you too can do the same.
Just listen to our new episode right here.
2020-12-1506 minThe Efiko PodcastUnderstanding PersonalitiesIf there is one thing that emotionally intelligent people are good at - it is understanding the various personalities that people around them have, and using this understanding to create winning relationships that translate to sustainable success. Check out our latest PodCast on "Understanding Personalities" as we continue our series on emotional intelligence.
2020-12-0806 minThe Efiko PodcastSelf AwarenessSocrates the ancient Greek Philosopher made the concept of self awareness popular through his words - "KNOW THYSELF". How well do you know yourself. join me in this episode of the Efiko Podcast to explore the world of self-awareness and unlock the gate to your success.
2020-12-0107 minThe Efiko PodcastEmotional Intelligence BasicsAlmost everyone recognizes the importance of Emotional Intelligence in achieving sustainable success, but do we really understand what it means and how to achieve it? We kick of a four-part series on Emotional Intelligence with this episode on "Emotional Intelligence Basics"
2020-11-2406 minThe Efiko PodcastThe Primacy & Recency EffectIf you are looking to become an articulate communicator then you need to learn and apply the principle of primacy and recency to your speeches, presentations, and even written communication.
I am very pleased to share this amazing principle with you in this episode of the Efiko Podcast
2020-11-0904 minThe Efiko PodcastThe 10/10 Leadership PrincipleWhat is your leadership number on a scale of 1-10? Well, in this episode I discuss the very important subject of leadership and make a strong case for organizational leaders to invest in leadership development based on the 10/10 Principle of Leadership so that they can achieve multiplicative growth in their organizations
2020-11-0305 minThe Efiko PodcastBuilding Rapport to Drive ResultsRelationships are the foundation for your success as a leader, and in this episode, I will share a powerful tool for relationship building that can help you connect better with your colleagues and achieve better results
2020-10-2005 minThe Efiko PodcastFrom One Man to Many MenEvery successful organization that you see today started from the thoughts, vision and actions of one man, a small group of like-minded people or even members of a family.
How did these “one-man” or “family” businesses grow to become organizations of many successful men and women and the household names that we all know and admire?
Having studied some of these organizations I have come to conclude that they were good at four things, and I share them in my new podcast episode - “From One Man to Many Men”
2020-10-1305 minThe Efiko PodcastHow to Create a Culture of Fantastic ServiceIn today's episode we will explore the five governing forces of fantastic service and how to apply them to creating a culture of fantastic service in your organization.
2020-09-2203 minThe Efiko PodcastHow to Deliver Fantastic ServiceIn a society where service excellence is the exception rather than the norm, these 6 steps of the Fantastic Service Equation can give you and your organization a real competitive edge. listen to learn some more.
2020-09-1603 minThe Efiko PodcastWelcome to the Online Efiko PodcastThe Online Efiko - the home of indigenous African online learning is pleased to launch its audio podcast. We look forward to welcoming you each day...
2020-09-1602 min