Shows
OrbisX Off the Clock ShowHype vs. Hustle: The 5-Step Game Plan to Actually WinIn this episode of The Off the Clock Show, Shawn and Marshall pull back the curtain on the difference between looking successful and actually building success. From fake mentors pushing recycled dreams to real strategies that move the needle, we dive into:🔥 The rise (and fall) of "guru culture" — and how to spot a pretender.🧽 Why choosing the right product matters, with a deep dive into hyperClean as a growth tool, not just a coating.🤖 How to use Luna, the AI inside OrbisX, to generate a custom 5-step business launch plan — built for real-world go...2025-04-3057 min
OrbisX Off the Clock ShowDon’t Be a Herd Detailer: Misinformation, $65 Mistakes & Marketing That Actually WorksIn this no-BS episode of The Off the Clock Show, Shawn and Marshall call out the chaos of misinformation running wild in the detailing industry. We break down how to think for yourself, question the “gurus,” and avoid following the herd right off the cliff.We also roast a real FB ad charging $65 for a detail with the call to action: “message for menu” (spoiler alert: that’s not how you build a legit business). Then Marshall “comes out” with his best-kept secret—how to use automation inside OrbisX to dominate Facebook marketing, build funnels, and con...2025-04-231h 27
OrbisX Off the Clock ShowAI, Upsells & Cancellations: What Web 3.0 Means for Your BusinessIn this jam-packed episode of The Off the Clock Show, we dive into the future of search with AI and Web 3.0 — and what it means for your business. From smarter customer journeys to how people will find your business in the coming years, this one’s all about future-proofing your operations.We also roll out a powerful new feature in OrbisX: Client Check-In Upsells — giving customers the ability to enhance their appointments on their own with add-ons at check-in.Plus, we debate the real impact of cancellation fees and deposi...2025-04-161h 12
OrbisX Off the Clock ShowBoomerangs, Earth Day & Getting Sh*t DoneIn this episode, we dive into the new Boomerang feature in OrbisX – a smart, AI-powered way to re-engage leads and clients who've gone cold. Think of it like a sales force that never sleeps.But we don’t stop there.With Earth Day around the corner, we talk green marketing strategies that don’t just look good—they convert. Plus, we shine a spotlight on the Gonna Get It Done type of entrepreneurs. You know the ones: they take advice, implement fast, and watch their business grow.We unpack how to become that kind of...2025-04-021h 05
OrbisX Off the Clock ShowReview, Refine, Dominate: Why Reviewing Your Business Stats is CriticalJust like professional athletes break down game footage to refine their skills, business owners need to review their stats to stay ahead of the competition. In this episode of The Off the Clock Show, we take a deep dive into a real OrbisX member's account, analyzing their business shortcomings and providing actionable strategies to fix them. From optimizing operations to leveraging OrbisX marketing automations, we break down exactly what it takes to build a rock-solid business that thrives in any economy. If you're ready to elevate your game and make data-driven decisions, this episode is a must-listen...2025-02-191h 43
OrbisX Off the Clock ShowFrom SEMA Seduction to Maintenance Magic: Boosting Profits with Smart Ads and Ultra V2In this episode of The Off the Clock Show, we dive deep into the details of maximizing your advertising game and your customer value. We discuss Shawn’s upcoming SEMA print ad for OrbisX and strategies for making the most out of event opportunities like the Mobile Tech Expo. Then, we get cheeky about the word “maintenance”—or as we’re calling it now, “service”—and explain why replacing one-time customers with loyal service plans can increase your customer value by a whopping 250%.
But wait, there’s more! Marshall’s revolutionary Ultra V2 tire dressing hits the sc...2025-01-181h 28
OrbisX Off the Clock ShowHow to Prepare for Black Friday and Cyber Monday at Your Detailing ShopIn this insightful episode of The Off the Clock Show, we dive deep into how detailing shops can make the most of Black Friday and Cyber Monday. We discuss how important it is to plan early, emphasizing that a successful holiday promotion takes more than just last-minute discounts.
With tips on utilizing OrbisX’s advanced analytics, we show how digging into past stats can help tailor ads that truly resonate with customers. From identifying top services to analyzing sales trends, OrbisX offers the insights you need to create ads that hit the mark and maximize your return on...2024-11-1359 min
OrbisX Off the Clock ShowBelieve in Yourself, Assess the Gaps, and Handle the Lazies — All While Bracing for Tesla’s RobovanIn this eye-opening episode of The Off the Clock Show, we dig into the power of belief—why thinking you can and will conquer challenges could be your biggest edge in business and life. But self-belief isn’t everything; it’s also vital to assess what you’re not doing to fill the gaps you might not see. And for every motivated business owner, there's bound to be the odd lazy employee or two—so we’re breaking down how to address the slackers and build a team that thrives.
Plus, we look at the future o...2024-10-2954 min
OrbisX Off the Clock ShowAvoiding the Osborne Effect in a Detailing Business and the Pros/Cons of Hiring a Marketing CompanyIn this episode of The Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean Car Care products, we're diving into the details of how your detailing business could fall victim to the Osborne Effect—and, more importantly, how to avoid it like a seasoned pro.
We'll cover the dangers of prematurely advertising seasonal promotions and how it can send your business into a tailspin. Thinking about hiring a marketing company?
We break down the pros, cons, and all the in-betweens so you can make an informed decision (before you hand ov...2024-09-181h 10
OrbisX Off the Clock ShowPerseverence and the IKEA Effect for Maintenance PlansOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean Car Care Products we discussed how you can use the IKEA Effect to sell more maintenance plans, generate recurring business and a great new integration with OrbisX that is underway to support the entire process with an example from Shawn's shop that they are implementing right now.
We also discussed perseverence and the importance or maintaining the course to overcome hurdles in your business with some personal stories.
The Just the Tip segment on the...2024-07-031h 11
OrbisX Off the Clock ShowPetting the Puppy and Hiring the Right People 101 for Detailing BusinessesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean Car Care Products were joined by Aaron Latman from Attention 2 Detail to discuss hiring best practices, what to look for and how to find good people that actually stay long term and what to do from our unique experiences.
Shawn also put in just the tip about a hiring tactic called Petting the Puppy. This was a great episode, solid discussion from detailing industry leaders.
The Just the Tip...2024-06-181h 07
OrbisX Off the Clock ShowA Detailer's Image and Marketing for Repeat CustomersOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talked about the image of a detailer and what that would look like if you were to cast them in a movie. What would they wear, talk like, how would they be portrayed in the movie and what does this image mean in the real world with real customers. We also shared some amazing tips on how to generate repeat customers and create a messaging framework about your company that organically drives repeat business and maintenance customers.
2024-06-1248 min
OrbisX Off the Clock ShowCreating Yes for More Sales and To Package or Not to PackageOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talked about whether or not you need packages and a list of inclusions as well as how many is too many and the pros and cons of packages. Shawn also dropped some tips about how to create a "yes" scenario that can lead to more upsells and closing more deals as well as when to say no instead of yes and the importance of getting more "yesses" from your customers.
The Just the...2024-06-0530 min
OrbisX Off the Clock ShowHow Did You Get Here, Google Ads and Finding Your "Because"On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talkled about the how to level up and what that means and how we got here as well as some Google Ads tips and a discussion around finding your "because" in order to build a stronger company with purpose that will boost your sales by connecting with customers through this powerful word.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car...2024-05-291h 07
OrbisX Off the Clock ShowThe Most Powerful Word, Exuding Passion and Answering the PhoneOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talkled about the importance of phone calls, instilling passion in your team and exuding that passion in front of customers as well as one of the most powerful words for your business. We also reviewed some questions from the group and discussed military discounts and commission structures and how they can motivate your team like nothing else!
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM...2024-05-2253 min
OrbisX Off the Clock ShowThe Cost of Convenience, Horses A**es and Loyal CustomersOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talkled about the relatonship of convenience and inconvenience in your business and sales and how this can make or break your customer relationships and flow of your business. We also discussed customer loyalty and how to build it and solidify it through experiences as well as how to do business differently so you don't become the horses a**.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX...2024-05-151h 08
OrbisX Off the Clock ShowRefinements in Your Detailing Business and Generating Word of MouthOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we talkled about the importance of refinements and how you can make refinements in your business that generate word of mouth referrals on autopilot.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business2024-05-0738 min
OrbisX Off the Clock ShowMaintenance Challenge, Demomonstrations and Speedbump MarketingOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we presented a challenge for detailers to accept if they want to grow their business and pivot to the direction the industry is heading.
We also discussed the importance of properly demonstrating your services and tips on how to do so and Shawn introduced the concept of speedbump marketing to increase your sales and even raise your prices by creating time-value out of common beliefs your customers already have.
...2024-05-011h 04
OrbisX Off the Clock ShowMaintenance Detailing Customers Part 2 and How to Identify and Close ThemOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we followed up on our maintenance detailing discussion on how to identify maintenance customers and close more of them with the right sales pitch. We talked about the three main types and how you can create perfect maintenance packages for each type to become the Netflix of the detailing industry.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car...2024-04-2346 min
OrbisX Off the Clock ShowMaintenance Detailing Customers Part 1 and Strawberry PoptartsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion around identifying your customers and discovering the real truth about your business operations so you can better serve customers. We also discussed part one of a two part series on maintenance detailing and how to get more maintenance details for your business similar to subscription services. In these two part episode series you will learn how to become the Netflix of the detailing industry.
The Just the Tip segment...2024-04-201h 10
OrbisX Off the Clock ShowHeinz Ketchup Co-op, Piggyback Marketing and Crafted ProductsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion around using crafted products in your business instead of overhyped products that don't work. Shawn also dropped a massive bouquet of tips around co-op marketing, piggyback marketing concepts and how to spot locally viral opportunities in your community. We also discussed the recent solar eclipse of course pointing out how some detailers used the opportunity to film it and drive some attention.
The Just the Tip segment on the...2024-04-101h 22
OrbisX Off the Clock ShowYour Story Doesn't Matter and Precision Marketing
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion around why your story doesn't matter and how you can reframe your story using the word "how" to drive more sales, referrals and improve the story you are putting out there. We also discussed precision marketing and how you can boost your sales by getting more precise and getting over your fear of making the wrong marketing decision.The Just the Tip segment on the Off the Clock Show which is brought to...2024-03-191h 11
OrbisX Off the Clock ShowPricing Transparency, Fear and Believing You CanOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about pricing and whether or not you should keep it hidden from customers and staff in your detailing business, some tips for FB ads, ChatGPT and also how believing you can and executing change can lead to amazing things.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed...2024-03-121h 04
OrbisX Off the Clock ShowShould You be the Most Expensive Detailer in Town?
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about how to overcome failure, setup your mindset for the next level and whether or not you should be the most expensive shop in town and how to go about that if you decide to move in that direction for your detailing business.The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in...2024-02-281h 12
OrbisX Off the Clock ShowPersonas, Applying Yourself & Customer Obstacle CoursesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about innovation and what we can learn from stories that highlight multiple personas and the layers of ourselves that we need to apply in our detailing business as well as how we can work with others to "level up". We also assessed how some business owners construct obstacle courses for customers and how you can avoid doing this in your business.
The Just the Tip segment on the Off...2024-02-2149 min
OrbisX Off the Clock ShowRisky Play and More than How To QuestionsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we discussed how and why to avoid the "how to"in the detailing industry as well as how lessons learned in Japan with risky play can help your hiring and innovation within your business. We also discussed some tips about carpet cleaning and how you can boost sales during slow times.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products...2024-02-071h 01
OrbisX Off the Clock ShowTwo Words to Focus on in 2024 are Innovation & Quality for DetailersOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about innovation and what we can learn from cartels and smugglers to apply to your detailing business as well as how we can adjust our business mindset towards quality instead of the cliche "sell your value" way of thinking that is soo wide-spread in the detailing industry at the moment.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and...2024-01-311h 03
OrbisX Off the Clock ShowValue vs Pricing, Community Magnets & Hyenas in the Detailing Industry
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about how to do "sales diagnostics" with your customers to probe more about the value they expect to increase sales as well as some tips about magnets and how they can boost your business and some hyenas in the industry you should watch out for.The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you...2024-01-2340 min
OrbisX Off the Clock ShowGunpowder Marketing & What To Do During Slower Winter Months
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about what to do during the winter months if your detailing business slows down and how you can use gunpowder marketing to focus your marketing efforts with specific referral partners to maximize your results. An excellent source for a marketing referral partner was revealed as a tip that Shawn is deploying right now in his own shop.
Marshall dropped a lot of tips from his experience as a detailer and even now running a...2024-01-171h 15
OrbisX Off the Clock ShowButterball Hotlines and Knowing Your Audience to Sell BetterOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we had a great discussion about the Butterball Hotline and how this can help you sell more coatings and details to the right audience as well as how to identify your audience and determine who you are selling to so you can make better ad creatives and better spend your ad money.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care...2024-01-0957 min
OrbisX Off the Clock ShowHoliday Hangout with Some Bonus Tips - Off the Clock ShowOn today's special episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we had a great holiday discussion while still sharing some tips and fun info about our holiday plans and the upcoming 2024 season.
We were joined by special guests Calvin and Jeff from OrbisX as well as a guest-appearance from Shawn's wife, Shana, who joined in for some holiday talks and tips.2023-12-261h 17
OrbisX Off the Clock ShowYour Business Story and the Opposite of Hope to grow your detailing businessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we had a great discussion about business stories and the importance or lack of for your Our Story side of your business as well as the opposite of hope continuing from last week's podcast. We uncovered some interesting things during this convo that can help shape your 2024 to be the best year ever.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car...2023-12-2050 min
OrbisX Off the Clock ShowBending Time and Hope for Your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we had a great discussion on how you can take some lessons from the Matrix to bend time in your favor to increase your productivity. We also discussed the word of the day "Hope" and the Hope Experiment that can help you overcome a slow period in your business and achieve success.
The tips kept coming as we covered several options you can implement in your detailing business right now if you are slower...2023-12-1359 min
OrbisX Off the Clock ShowUnderstanding Customer Senses & Using Systems So You Can BreatheOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed the importance of understanding your customer's different senses in relation to the messages and marketing ads they consume. We also discussed how to leverage system and technology so you can finally breathe. It's much more than just smelling the roses, it's so that you can actually take a step back and not be in "rush mode" 24/7.
The Just the Tip segment on the Off the Clock Show which is brought to you...2023-12-0634 min
OrbisX Off the Clock ShowExecute All Year to Grow Your Detailing Business and Continue to EvolveOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we continued our informative journey about evolution and adaptation in your detailing business for growth. Shawn also shared some great tips on how to create intent-based shoppers with info ads and then retargeting with an offer later.
The 3 important words of the day were: execute, execute, execute. Shawn shared some tips and reasoning behind executing the right marketing plan all year round instead of just during Black Friday.
The Just the Tip segment on the...2023-11-2950 min
OrbisX Off the Clock ShowEvolve or Die in Your Detailing Business & Competing Like Belgian HorsesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we went through an informative journey about evolution and adaptation in your detailing business to ensure you view competition the right way and use it to your advantage to become the one sitting down to eat instead of on the plate.
We also discussed how you can compete like a Belgian horse and surround yourself with competitive winners that will help you double your pulling power.
Shawn also threw in some great tips on how...2023-11-2250 min
OrbisX Off the Clock ShowSell Like Nothing & Improving Your Detailing Booking FormOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed how to improve your booking form, what to include and how to sell soo good you could literally sell nothing. We also discussed something called Finish-Line text to use in your advertising and marketing for your detailing and ceramic coating business to truly drive sales and get more bang for your buck with your ads and marketing.
We also had some great talks about documentories and how to make better YouTube videos for your detailing...2023-11-081h 18
OrbisX Off the Clock ShowReviews, Websites and Replacing Whys with Whats for More SalesOn today's Halloween episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed how to harness the power of OrbisX to get more reviews on Google for your business, how to setup a website and what to expect from a web design agency.
We also discussed some incredible sales and marketing tips that you can implement today for your detailing business or ceramic coating business by replacing your Whys with Whats to control the sales conversation with your leads.The Just the Tip segment on the Off...2023-11-0153 min
OrbisX Off the Clock ShowSelling Market Problems & Building It So They ComeOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed ways you can tap into they psyche of your customers to create big problems that you have the solution for in order to boost sales as well as how "building it" doesn't mean they will come and how you can let others take the wheel to boost your productivity and sales.
Marty had his first double tip - and it was everything you would hope for!
We also shared some air fryer secrets...2023-10-1150 min
OrbisX Off the Clock ShowLessons from Cadbury & Tricking Your Brain for More Detailing SalesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed ways you can trick your "dumb brain" to generate more sales for your detailing business along with some tips and tricks we learned from Cadbury chocolates. We also discussed the importance of data entry and how OrbisX can help with this process by utilizing the amazing tools of your CRM for your detailing business to be more efficient and implement the "red car theory" to strategically target your customers and create memorable experiences. The Just the Tip...2023-10-0447 min
OrbisX Off the Clock ShowSales Tips & How Accuracy Can Generate More Detailing Business Sales
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed how giving helpful and creative tips to customers about things outside of the detailing realm can lead to more sales and how accuracy in your business processes can generate more sales for your detailing business. We also discussed the importance of post-service followups and how OrbisX can automate this process while providing great opportunties to sell and cross-sell to your current customers for a fraction of the cost of acquiring new ones.The Just the Tip segment...2023-09-2642 min
OrbisX Off the Clock ShowPerseverance & having a Win-Win Mentality for Detailing BusinessesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed how to avoid snake-oil in the detailing industry as well as how to persevere and the importance of continuing during hard times. We also discussed some tips around clarity and win-win mentalities and how this can boost your sales and provide more value for your customers.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you...2023-09-1944 min
OrbisX Off the Clock ShowCommon Ground in Sales & Mentorship for Success in DetailingOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed how to actually make a sale by using the common-ground tactic which you can combine with your OrbisX CRM to unleash some sales magic. We also discussed mentorship and finding, utilizing and taking advantage of the right mentors.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business2023-09-1354 min
OrbisX Off the Clock ShowPennies for Minutes and Sympathy For SalesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed getting advice from business owners vs. detailers, the debate about if it matters if you are a detailer or a business owner as well as some incredible tips for generating more sales using sympathy and refocusing your efforts towards saving minutes instead of counting pennies.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed...2023-09-0750 min
OrbisX Off the Clock ShowPet-Centric Marketing & Creating a Steady Beat for Long-term Business SuccessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we spent some time diving into what keeps us motivated with an abundance of negative posts online and how to overcome and avoid these negative convos. Then we discussed some pet-centric marketing tactics that Shawn is implementing in his business accompanied by a free mini-book that explains the marketing roadmap you can follow. We finished off with a discussion of how creating a steady beat like drums can ensure you have long-term business success like what Marty has established. 2023-08-2247 min
OrbisX Off the Clock ShowWhat Should I Charge & Customer Expectations
On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we spent some time catching up and then talking about pricing formulas, what to charge and how to create better processes that justify higher price tags.The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business
2023-08-1649 min
OrbisX Off the Clock Show6 Seconds and Hard Looks in the Mirror for SuccessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about some fun stuff and returning to work after Marty's trip to Brazil as well as Shawn's power outages. We then transitioned into a great book review and a discussion around hard looks in the mirror to ensure you are on the path for success and how a crucial 6 seconds can protect your business communications.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for...2023-08-1155 min
OrbisX Off the Clock ShowBusiness Migration & Growing Like Bamboo in Your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about Marty's recent adventures in Brazil where he is currently working and enjoying the weather, local beers, fresh fruits and concerts. This conversation led into Shawn's tip about what we can learn from migrating birds to help discover new pockets of customers and how to target post-event customers by piggy-backing off of the marketing done for a local event.
Marty shared some wisdom on the work it takes to get to where you want to...2023-07-2545 min
OrbisX Off the Clock ShowBlue Ocean Strategy, McDonald's Coke and Being a Predator in your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about a strategy called the Blue Ocean Strategy and how you can use this ideology to separate your detailing business from crowded marketplaces to reduce costs and dramatically increase profits.
We also had a great discussion about passion vs. enjoyment and how you need to become an apex predator in business to succeed. Our conversation continued with some additional animal insights that highlighted the similarities between the animal kingdom and entrepreneurship. We finished off the...2023-07-1247 min
OrbisX Off the Clock ShowABT, AI and ChatGPT for Success in your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about a strategy called ABT to produce highly effective content and ads so you can close more deals.
We also had a great discussion about artificial intelligence and the ChatGPT AI and the OrbisX AI and how these amazing platforms can enhance your business, streamline your work and marketing while generating sales on auto-pilot for your detailing and ceramic coating business.You will learn what exactly AI is, what it does, how it works and...2023-07-0752 min
OrbisX Off the Clock ShowWater Drips, Fire Ants and Long Tail SEO for success in a detailing businessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about how consistent efforts will yield the most success with some examples for marketing as well as some tips we can learn from fire ants and working together to achieve success. We also discussed some long-tail SEO secrets and how to achieve high rankings with ChatGPT and some creative and strategic blog creation tactics. The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean...2023-06-1445 min
OrbisX Off the Clock ShowOpportunities and Marketing Like a DragonflyOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we talked about how to seize opportunities and not live with regret, tips for getting more reviews, the 55 - 5 Rule for better time management and how to use a clever tactic from dragonflies to do better marketing and cut through the noise online to get customers. The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing...2023-06-0656 min
OrbisX Off the Clock ShowKnowing Your KPI, Advertising Vices and Exposure from SchoolsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we shared some thoughts on the industry as a whole and the information that seems to be stuck in recycle mode. We also had a great discussion about a new form of KPI after Marty found some old photos and more in a box from his 20s. In the final segment Shawn shared some rapid fire tips you can implement in your business right away to generate more sales and help solve problems by utilizing creative thinking and developing...2023-05-3152 min
OrbisX Off the Clock ShowOrbisX Guest discussion on The Detail Solutions Podcast about the 3 R'sPodcast discussion on The Detail Solutions Podcast about the 3 R's.
It seems that reviews, referrals and returning clients are more important now more than ever. How do we get these 3 R's? CRM's are a big help of keeping track of your clients and being able to notify them of deals or when they should return. Building good relationships with your client will help you with all 3 as well. Doing a business training or selling class also can help you with the 3 R's. Our guests tonight know all to well how to answer the questions. Shawn Gervais with OrbisX and...2023-05-251h 23
OrbisX Off the Clock ShowDon't Mess with Texas, the 425 O'Henry Bar & Looking In the MirrorOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean we discussed some great marketing tips for finding the right mini-cultures within your area that you can tap into and piggy-back on their sense of pride and community in order to harness the power of word of mouth to go viral... well at least in that community and to create the right message for your target audience. We also talked about identifying the right elements and components within yourself and your organization to ensure your business has staying power...2023-05-1646 min
OrbisX Off the Clock ShowNon-Mother's Day Marketing and Delivering What Your Ads PromiseToday's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean was a quickie but packed with valuable info. We discussed some great marketing tips you can use to find opportunities in the voids with focused marketing when everyone else is screaming the same message you can take a different path that is free of noise. We also talked about the importance of delivering on what your ads promise and customer feelings if you don't. The Just the Tip segment on the Off the Clock Show which is brought to you...2023-05-0923 min
OrbisX Off the Clock ShowFeed the Meter and the Hero-Focused MarketingOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about some great marketing tips and how to deliver hero-focused marketing based on the new Super Mario Bros movie by putting the solution and customer first in your marketing messages as well as the "Feed the Meter" ideology from the book Unreasonable Hospitality. This marketing tip helps distinguish your business as a true industry-leader in the hospitality industry we are in servicing customers with more than just service. The Just the Tip segment on the Off the...2023-05-0251 min
OrbisX Off the Clock ShowLessons from a Vineyard and Signage TipsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about some marketing and networking lessons learned from a Vineyard that Marty visited as well as how car magnets and A-Frame signs are a necessity for your business signage. The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business.2023-04-2550 min
OrbisX Off the Clock ShowFloors Don't Make Commission, CARFAX & Mobile QuadrantsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about about CARFAX, egos and pride and how Shawn's floors don't pay commission and the best way for mobile detailers should strucutre their appointments to avoid driving all over the place and wasting time. The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business.2023-04-191h 07
OrbisX Off the Clock ShowGrinding & Strict Booking Limitations May Be Killing Your BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about how micro-bursts of content can help fill your funnel better by capturing the attention of modern conusmers and how you should relax your booking limitations to welcome new business because you may be missing out on some opportunities. Marty also opened up a great discussion about how grinding in your business will ultimately lead to failure as you are just treading water. We also hinted towards some upcoming giveaways and showed off Shawn's new "Just the...2023-04-1145 min
OrbisX Off the Clock ShowThe Passable Zone & the Cyclical Nature of Life, Business and SalesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about the Region Beta Paradox and how to get passed the passable zone by making things worse and how this can skyrocket your business into the next level and keep the wheels of sales moving forward with momentum. We also dropped some tips on how to recognize, adapt and take advantage of the cyclical nature of life and business so that you can avoid pitfalls, snatch up opportunities and use your perspective and wisdom gained over the...2023-04-0449 min
OrbisX Off the Clock ShowThe Importance of Inventory Tracking for Your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about the importance of inventory tracking in your detailing business and how the artificial intelligence in OrbisX can help your business stay on track, reorder in time and keep enough supply on hand to ensure your business runs smoothly. We also dropped some tips on which type of content works well on Instagram based on a quick test that we did comparing posts with and without sound. Just the Tip on the Off the Clock Show is...2023-03-2851 min
OrbisX Off the Clock ShowUndercutting, Planting Seeds and How to Make More Money Detailing with Seat Colors & Financing Off the Clock ShowOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about how to make more money detailing with financing and seat colors as well as how to plant the right seeds to yield the right results. We also played a quick ice breaker game before jumping into a controversial topic about undercutting in the detailing industry and the theory of the race to the bottom with pricing. Just the Tip on the Off the Clock Show is brought to you by OrbisX CRM for detailers and hyperClean...2023-03-211h 07
OrbisX Off the Clock ShowThe Significance Calculation, Multiplying Your Time and Bumpy RoadsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about some bumpy roads in Canada, headache tax, how to think about tasks and priorities using the Significance Calculation in order to multiply your time. The tips kept coming as Marty shared a new product idea launch that highlights how finding something you enjoy that your customers enjoy can lead to the best relationships and most importantly more sales. Just the Tip on the Off the Clock Show is brought to you by OrbisX CRM for detailers...2023-03-141h 11
OrbisX Off the Clock ShowThink About the Turtles & Using Peace of Mind to Sell DetailingOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about a bouquet of tips from Shawn and a wiggly worm from Marty that can help your detailing business run more efficiently as well as how the Coffee Crisp chocolate bars can help you connect emotionally with your target audience in order to sell more services the right away. Marty also shared some solid advice about selling peace of mind and how the sales process at dealerships can help you sell more at your detailing business with...2023-03-011h 09
OrbisX Off the Clock ShowCar Washes & Creating Friction for Business Success in Detailing CarsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about two very controversial topics: car washes and friction in your sales and business. The tips kept coming as Marty and Shawn shared examples and real-world strategies of how to get more customers. Just the Tip on the Off the Clock Show is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business.2023-02-221h 13
OrbisX Off the Clock ShowMoldy Burgers, As Seen on TV and Marketing Tips for DetailersOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we talked about everything from igloos to alcoholic restrictions on beer in Ohio to how you can market your business like a boss by utilizing the Burger King moldy burger strategy and promoting with As Seen on TV labels. The tips kept coming as Marty and Shawn shared examples and real-world strategies of how to get more customers. Just the Tip on the Off the Clock Show is brought to you by OrbisX CRM for detailers and hyperClean car...2023-02-081h 00
OrbisX Off the Clock ShowBig Opportunities in the Little DetailsOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, it was just me (Shawn) as Marty was tied up with some new product distributors (smart detailers who started using and selling his hyperClean line up) and I shared a tip on how to collect little details from your customers to create big opportunities with customers and differentiate your business. We are actively employing this in our business right now at our detailing shop and the results have been extremely positive. The Just the Tip segment of the Off...2023-01-3117 min
OrbisX Off the Clock ShowWhat To Do If You Are Ghosted and Merging for More BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss our fav cars from movies, Chinese beer and what to do if you feel ghosted or during quiet times with customer communication. The tips kept coming as Marty shared a strategy of how to merge into new lanes in business that can open up some great opportunities. As usual, Shawn went beyond just the tip and shared a strategy that his shop is about to utilize to get more specialized leads for his auto shop. The Just...2023-01-2533 min
OrbisX Off the Clock ShowShift, Pivot and Focus on the Donut, Not the HoleOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the importance of learning to pivot and predict when the market is changing and how not doing so can spell failure for your business. We also discuss the importance and key differences of a true brand and how to create an exceptional business by doing consistent things differently that become associated with your business so customers will pay a premium to buy from your business because they believe in the brand. The Just the Tip segment of...2023-01-1821 min
OrbisX Off the Clock ShowStop Selling Mice-Flavored Cat FoodOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, it was just me (Shawn) and Marty joined in spirit as he was unavailable. I shared some interesting insights shared by Seth Godin around how to change your marketing message to deliver the right message for your customer. Hopefully this quick tip on the Just the Tip segment inspires you to take a deep look at your marketing and services to see areas you can improve where you are selling mice-flavored cat food when it should be tailored to...2023-01-1107 min
OrbisX Off the Clock ShowExperience, Scarcity and Being a Bison in BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss New Year's resolutions and why you should be the Bison in your business and not the Cow. We also talked about the word of the year "Experience" and how you can use this to build a better, more memorable business. Continuing our discussion we spoke about the importance of fun in your business and the importance of scarcity. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers...2023-01-0339 min
OrbisX Off the Clock ShowChoice Paralysis, Celebrating You, Communicating with Customers and Some Christmas FunOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean were joined by guest Darvill Darren from Resurrection Auto Detailing - Tint & Protection.Â
We had a great chat about some funny posts we've seen online, life after COVID and some Christmas games fun. We discussed the concept of Choices Paralysis where your sales may be sufferring if you are offering too many choices to your customers. We also talked about how you should communicate effectively with your customers to land more deals and how you should take t...2022-12-2049 min
OrbisX Off the Clock ShowGift Cards, Marketing in Slow Periods and More - The OrbisX Off the Clock ShowOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a great chat about gift cards for your detailing business as well as some marketing tips during slow periods and how to determine who your customers really are by paying attention to the two most crucial times they tell you everything you need to know. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-12-0645 min
OrbisX Off the Clock ShowConnecting with Your Turkey & Dealing with Crisis ModeOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we shared some funny stories as well as some great info on how to manifest your dream business and what to do in crisis mode if something bad happens. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-11-2937 min
OrbisX Off the Clock ShowCore Values and Business with Guest Tomas Keenan Author of UNF*CK YOUR BUSINESSOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a special guest, Tomas Keenan, author of Unf*ck Your Business, join us to talk about core values of a company, mission and purpose and why it's soo important in business to understand your Why. Â
Tomas Keenan is best known for his humble beginnings and lengthy career as a custom car audio installer. He is the epitome of a technician turned CEO. After co-founding Top Class Installations, an industry-leading GPS Tracking and Dashboard Camera installation p...2022-11-221h 15
OrbisX Off the Clock ShowThe Happiness Advantage, Disrupting the Industry and Letting Customers BackstageOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a great discussion about the Happiness Advantage and how disrupting the industry will lead to copy-cats but it won't matter because you are the innovator. We also discussed ways of dealing with picky customers and how you should let customers "backstage" to show them your processes to build a better relationship with them and show them the ins and outs of your business and why choosing you will be the right choice. Â The Just the Tip segment o...2022-11-1640 min
OrbisX Off the Clock ShowFast Always Wins and How to Avoid Doing too MuchOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a great chat sharing some fun stories over the weekend as well as my day of putting out fires (one of those days haha) and how to handle it as an entrepreneur. We shared some tips on how to be fast and why fast always wins as well as how to avoid doing too much in your ads that make you invisible instead of gaining attention for your detailing business. The Just the Tip segment of the...2022-11-0148 min
OrbisX Off the Clock ShowMom-mentum - Generating Leads and Building Momentum for your detailing businessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a great chat sharing some fun stories, info about social media posting, funny posts and an engaging conversion about how to keep your detailing business busy in a tough economy and some tips and tricks to build momentum for your business during  hard times. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.
2022-10-2551 min
OrbisX Off the Clock ShowHow to Properly Invest in Your Detailing Business & Sales Tips - The Off the Clock Show OrbisX CRMOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss how to properly invest in  your business, avoid buying things you want before you need and how to break the ice with prospects in a casual way with a sales tip that let's the propsect tell you exactly what you need to say to sell them your services. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-10-1832 min
OrbisX Off the Clock ShowDetailing Sales Flyer Review & Why You Need to Put Out (put your business out there)On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we review a flyer designed by a detailer who is looking for feedback on their design while offering tips on improvements. We also discuss why you need to put out - that is put your business out there and make refinements in your marketing and put your business back out in the market again and again. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care...2022-10-111h 05
OrbisX Off the Clock ShowTerritories are a Lie and Copying Will Destroy Your BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss some posts we've seen and the falsehood of owning a territory in business as well as why copying others will actually destroy your business rather than lead to similar success. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-10-041h 06
OrbisX Off the Clock ShowNavigating Rough Waters and Selling in a RecessionOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss some posts we've seen and some copy cats of the Just the Tip segment (haha flattered) as well as how to navigate tough waters in your business and how to sell during a recession. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-09-2746 min
OrbisX Off the Clock ShowSell Detailing like a Jewelry Store and Not Attracting FliesOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss some posts we've seen and how they relate to your detailing business and we breakdown how you can increase your sales by selling detailing like a jewelry store and how to avoid attracting flies by putting crap out in the universe along with more tips on sales/marketing and some solid ideas and strategies you can implement right away for your detailing business. The Just the Tip segment of the Off the Clock Show brought to you...2022-09-2043 min
OrbisX Off the Clock ShowA Bouquet of Tips for DetailersOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss some posts we've seen and how they relate to your business and marketing and overall just being an entrepreneur with tons of tips on sales/marketing and some solid ideas and strategies you can implement right away for your detailing business. The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-09-1346 min
OrbisX Off the Clock ShowEvolving as a Detailer & the Peter PrincipleOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss evolution in your business and how to evolve as a detailer as well as the Peter Principle for staff, job roles and your position in your company on in our segment called "Just the Tip". There were some funny stories shared over the past couple weeks as we return to regular scheduled programming on the show. Â We will be delivering new sales and marketing tips weekly on the Just the Tip segment of the Off the Clock S...2022-08-2354 min
OrbisX Off the Clock ShowHow to Create Value to Sell More & Overcome a Common Price ObjectionOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss sales & marketing tips on in our segment called "Just the Tip". We discuss the right way to build value for your services instead of offering discounts or lowering your prices as well as some tips on how to overcome the "someone does it cheaper" objection. There were some funny stories shared too including a disaster at Shawn's shop Auto World. Â We will be delivering new sales and marketing tips weekly on the Just the Tip segment of t...2022-08-0238 min
OrbisX Off the Clock ShowDitch Your Business Cards & Get Customers the New WayOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss sales & marketing tips on in our segment called "Just the Tip". We discuss how you can generate new business in some creative ways for your detailing business as well as how to tackle cleaning glass for cars. We will be delivering new sales and marketing tips weekly on the Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.2022-07-2655 min
OrbisX Off the Clock ShowSales & Marketing Tips #1 - The Off the Clock Show OrbisX CRMOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss sales & marketing tips on our new segment called "Just the Tip". We discuss how you can raise your ticket prices and upsells in a down economy with some simple, yet highly effective resources/products available to business owners known as BNPL (Buy Now Pay Later) as well as how to start a conversation with new prospects to generate sales. We will be delivering new sales and marketing tips weekly on the Just the Tip segment of the...2022-07-1943 min
OrbisX Off the Clock ShowShould You Charge Cancellation Fees in Your Detailing Business - Off the Clock Show OrbisX CRMOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss cancellation fees in your detailing business and whether or not you should charge customers for no-shows or cancels. We also talk about what to do when it rains if you are a mobile detailer while we dropped some gems about business and marketing. It was a fun discussion with some funny stories after the July 4th weekend2022-07-0553 min
OrbisX Off the Clock ShowDo Ceramic Coating Years Really Matter in Detailing?On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss whether or not years matter for coatings and how you should position yourself as a detailer to sell coatings. We also talked about attendance at detailing conferences and the future of these events and how you can utilize creativity in your marketing to make your business recession-proof. OrbisX CRM for Detailers2022-06-071h 03
OrbisX Off the Clock ShowChasing Perfection and Adding New Services to Your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the concept of chasing perfection that holds a lot of detailers and ceramic coating installers back in their business. We also had a great convo about how to add new services to your business while minimizing headaches and barriers to entry with new vertical niches in your detailing business and using the OrbisX CRM to help automate your processes and act as another employee to help free up your time.2022-05-031h 08
OrbisX Off the Clock ShowShoot Your Shot - Should You Start a Detailing Business or Work for a Shop?On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss shooting your shot and starting a detailing business or working for a detailing shop as well as the challenges faced by business owners and how to overcome them by utilizing optimization and tools like OrbisX CRM for detailers. This episode stems from a discussion Marty had with one of his customers who is working at a shop that is closing down and this detailer is unsure if he should branch out and take the leap to start...2022-04-2653 min
OrbisX Off the Clock ShowAvoid Burnout and Upsell Like a ProOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss burning out and feeling overwhelmed in your detailing business as well as how to integrate upsells into your sales process and when and how to position your upsells for the greatest chance of success. We also shared some funny Easter weekend stories and laughs and tears about a story involving a squirrel. 2022-04-191h 13
OrbisX Off the Clock ShowShould You Offer Discounts to Customers in Your Detailing BusinessOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss discounts and promos and whether or not you should offer discounts in your detailing business. It was a great discussion with some great tips on how to handle price negotiations with customers and how to properly implement discounts in your business.2022-04-121h 02
OrbisX Off the Clock ShowHow to Handle No Shows, Is Paint Correction Necessary Before a Coating, and Hiring & Taking Time OffOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss how to deal with no shows and how you can prevent them, hiring staff and how to take time off from your business and we debate whether or not paint correction is necessary before a coating application. It was a great discussion with some great tips and knowledge for every detailer out there!2022-04-051h 10
OrbisX Off the Clock ShowUpsells, Insurance and the Busy SeasonOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the start of the "busy" season for many details, upsells and insurance. Learn what upsells are and how to determine the right upsells for your business and target audience. We also discuss how to transition into upsells during your conversation with customers and the importance of insurance in your business.2022-03-2955 min
OrbisX Off the Clock ShowYour Detailing Business Needs to Adapt with the EconomyOn today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss how your business should adapt to the new economy to maintain or generate growth and when and how you should take time off and vacation to recharge your batteries. Adapt Your Detailing Business - Off the Clock Show - Season 1 Episode 72022-03-2249 min
OrbisX Off the Clock ShowFlat-Rate Pricing vs. Dynamic or Hourly PricingIn this episode Shawn Gervais from OrbisX discusses the pros and cons of value-based pricing using fixed or flat-rate values in comparison to dynamic, hourly or unknown pricing that requires quoting everything separately everytime. 2022-03-0836 min
OrbisX Off the Clock ShowDetailing Business Review and How to Deal with Slow PeriodsMarty Hill from hyperClean joins Shawn Gervais from OrbisX for a business review of a fellow detailers business who is doing everything "right" in terms of marketing, shop setup, staff, processes etc. but he is still struggling to bring in customers. During our discussion we offer up some solutions, ideas and talk about potential problems and pitfalls that can be overcome or avoided. We also discussed some marketing tips, strategies to streamline business efforts as well as where to get ideas to implement in your detailing business to improve things.2022-03-0154 min