Shows
PHCPPros: Off the CuffAll Things Backflow Prevention with Watts Water Technologies' Ian BaynesIn our latest episode, PHCPPros Editor Steve Smith is joined by Ian Baynes, VP/ GM Fluid Solutions at Watts Water Technologies! Tune in as the duo discuss all things backflow prevention — Why Watts started National Backflow Prevention Day in 2021 and how it has evolved since How connected products have changed the game What plumbers can do to raise awareness The surprising results of Watts' recent homeowner survey on the topicWhat to expect during Watts' backflow webinar on Aug. 15 And more!Discover how smart backflow technologies are helping engineers and facility pros design safer, more resilien...
2025-08-0722 min
PHCPPros: Off the CuffThe Edge of Learning with Sila Services' Eddie McFarlaneIn this month's episode, Dan and Steve are joined by Sila Services' Eddie McFarlane! With the company since May 2023, Eddie was recently promoted from VP of Learning, Development & Engagement to Chief Learning & Development Officer. Tune in to learn how Eddie has applied his decades of HVAC industry experience to build Sila University, a comprehensive approach to professional and technical skill development.Plus — the trio discuss Eddie's journey from Scotland to the U.S., his transition from the culinary industry to the trades, what's new and exciting with the ACCA Board of Directors, the surge in acquisitions of pl...
2024-07-1840 min
PHCPPros: Off the Cuff"It's the People That Make It Possible" with DSG's Melissa LunakIn our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Melissa Lunak, Chief People Officer of DSG — an employee-owned wholesale distributor that offers an extensive array of products and solutions to professionals across various sectors including electrical, plumbing, HVAC, communications, utility, automation, waterworks, as well as onsite sewer and well industries. Tune in as Melissa describes her role at the company and how its core values influence her approach to HR and people management. Plus — the duo discuss the balance of aligning HR strategies with overall business objectives, what's trending in regards to th...
2024-06-2722 min
PHCPPros: Off the CuffThe Value of Manufacturers’ Reps with Katie HubachIn our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Katie Hubach, manager/partner of Signature Sales! Tune in as Katie shares insights learned from her role at the company and her initial year of leadership as the first female president of AIM/R. Plus — the duo discuss the evolving role manufacturers' reps play in the distribution chain, trends having the most significant impact on reps today, emerging technologies, and AIM/R's goals for the year ahead!Thank you to Bradford White Corp. and Laars Heating Systems for sponsoring this episode! Visit ...
2024-06-1324 min
PHCPPros: Off the CuffStaying Ahead of the Curve for 150 Years ft. A. O. Smith's David ChisolmIn our latest Off the Cuff episode, PHC News Editor Steve Smith is joined by David Chisolm, vice president and general manager of APCOM and Water Systems for A. O. Smith! Tune in for a deep dive into A. O. Smith's history as the company celebrates its 150th anniversary this year. Plus — the duo discuss how A. O. Smith is addressing decarbonization and electrification trends, the ways the company continues to grow in the water technologies space through acquisitions, the new Adapt Premium Condensing Gas Tankless Water Heater with X3 Scale Prevention Technology, and more.
2024-05-3033 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithChampioning the Health of the HVACR Industry with ACCA President and CEO Barton JamesThis month, Dan and Steve are joined by ACCA President and CEO Barton James! Tune in as the trio discuss what ACCA is doing to help contractors on Capitol Hill and improve workforce development efforts — as well as the latest regulations and the importance of trade associations in general. Plus, get a preview of ACCA 2024, an annual education and networking event for HVACR contractors taking place this year from March 11-14 in Orlando!
2024-03-1132 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithCrashing the Set of "This Old House" with Richard TretheweyDan and Steve kick off their first episode of 2024 with Richard Trethewey of "This Old House!"The trio discuss how Richard has been an integral part of the "This Old House" team since the home improvement show’s debut in 1979 and Dan's recent behind-the-scenes visit to the set. Plus — why Richard became a licensed master and journeyman plumber; how he helped popularize radiant floor heat; the "ultimate training center" he established in Boston through his manufacturer’s representative company, RST Thermal; electrification trends, and more! Thank you to MrPEX Systems for sponsoring this episode! Learn mor...
2024-01-1837 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithThe Pioneers of PEX with Jan AnderssonIn our latest episode, Steve and Dan are joined by MrPEX Systems President Jan Andersson! Tune in as the trio discuss how Jan has journeyed through the radiant industry since his start in 1988, the beginnings of PEX and when it became more accepted in the industry, the unique rooftop snowmelt project Dan and Jan previously collaborated on, and more! Learn more about MrPEX at https://mrpexsystems.com/.
2023-10-3136 min
PHCPPros: Off the CuffWarehousing and Logistics with PDI's Fielding AldermanIn our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is discussing all things warehousing and logistics with Fielding Alderman, Executive Vice President & General Manager, PDI!Tune in as Fielding shares how PDI is using Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI) to improve experiences for both customers and vendors; warehouse layout optimization; how the company has seamlessly integrated robotic systems with its workforce; PDI's 50th anniversary, and more!
2023-10-2428 min
PHCPPros: Off the CuffThe Importance of Training in HVAC with NECC's Mark McGannIn our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Mark McGann, general manager at The National Energy Control Corporation (NECC)! Tune in as Mark discusses his role at NECC along with the importance of training in HVAC and the following:What the typical training curriculum looks like for an HVAC technicianThe importance of hands-on training for pneumatic controlsHow advancements in HVAC technology have impacted training programsHow certifications play a role in the training process Visit https://necc-controls.com/training.html to see NECC's upcoming training dates in September and November. ...
2023-09-0819 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithA Renewable Future ft. NORA's Robert O’BrienThis month, Dan and Steve are joined by Robert O’Brien, the director of education for the National Oilheat Research Alliance (NORA)! Tune in as the trio discuss Robert's journey through the industry, his role at NORA and the mission of the organization, the difference between biofuels and fossil fuels, the renewable energy transition, NORA's partnership with SUNY Morrisville, and more! About Robert: O’Brien is responsible for NORA’s education and training initiatives, including NORA’s Bronze, Silver and Gold technician certifications and continuing education. His impressive resume includes in-field experience as an oilheat technicia...
2023-08-0131 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithKeeping It Simple with Larry DrakeIn this month's episode, Dan and Steve sit down with Larry Drake! The trio discuss how Larry entered the industry after working in aviation, his 15-year tenure as executive director of the Radiant Panel Association, the “simple” design philosophy he swears by, the RadPad radiant floor heating system sizing tool and other innovations Larry has created, and more! Thank you to MrPEX Systems for sponsoring this episode! Learn more about the company at https://mrpexsystems.com/
2023-06-2937 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithBoilers and Brews with Steve "wheels" WielandIn this month’s episode, Steve and Dan interview Steve “wheels” Wieland, the Mid-Atlantic Sales Manager for NTI Boilers! Steve has been teaching contractors and engineers how to install and repair hydronic heating, radiant heat and snowmelt systems since 1985, and he is a registered master plumber, past wholesaler and a former manufacturers' rep. Tune in as the trio discuss boiler maintenance and technology, what the future looks like for the boiler industry, the labor shortage, Steve's passion for skiing and homebrewing, and more! Thank you to NTI Boilers for sponsoring this episode! Learn more about th...
2023-05-2342 min
PHCPPros: Off the CuffValve World Americas Expo & Conference with Tim GoedekerIn our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Tim Goedeker, senior regulatory, sustainability, and technical advisor for TRICORD Consulting — and a long-standing member and supporter of the Valve World Americas Expo & Conference!Tune in to learn about Tim's journey through the industry, what's in store for attendees during Valve World Americas Expo & Conference 2023 this June, some of the event's key themes and takeaways, and more! Valve World Americas Expo & Conference 2023 will take place June 7-8 in Houston. Learn more at https://valveworldexpoamericas.com/
2023-05-1924 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve Smith"Craftsmanship is Not a Thing of the Past" ft. John Siegenthaler, P.E.In this month's episode, Dan and Steve interview John Siegenthaler, P.E.! Tune in as the trio discuss the evolution of hydronics from the 1980s to the present, the "brotherhood" of the old RPA days and kicking off the hydronics wave in the '90s, why it's a great time to enter the hydronics industry now, and more! John is a consulting engineer and principal of Appropriate Designs, in Holland Patent, New York. In partnership with HeatSpring, he has developed several online courses that provide in-depth design-level training in modern hydronic systems, air-to-water heat pumps and biomass b...
2023-03-3046 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithThe Math Never Lies ft. Taco Comfort Solutions' John BarbaThis month, Dan and Steve are joined by John Barba, North American Director of Training for Taco Comfort Solutions! Tune in to hear the story of how Dan "won" John for a day, as well as John's early days as a trainer, his No. 1 advice for contractors and students, the latest developments at Taco, and more! About John: John has been in the heating industry most of his life, growing up in his family’s plumbing and heating business outside of Boston. Since 1995, he has trained over 125,000 contractors in person and online on the fine art and su...
2023-01-1242 min
PHCPPros: Off the Cuff"The Water Came To A Stop" ft. Ryan KiscadenHVACR and plumbing marketer Ryan Kiscaden joins the podcast to discuss his first children's book in the NEXT UP TRADES Series, "The Water Came To A Stop." Tune in to learn about the inspiration for the book, Ryan's writing process, his thoughts on the labor shortage, and more! About Ryan: Ryan holds a Bachelor of Arts degree in business administration and an MBA from Elizabethtown College. He lives outside of Philadelphia with his wife and two young sons. In 2020, he published a book available on amazon.com. His experiences include working for an HVACR and plumbing wholesaler, ru...
2023-01-0435 min
PHCPPros: Behind the WallMeet HVACJess, Apprentice at Cam Cool Refrigeration Inc.Jessica Bannister (a.k.a. HVACJess) is a Level 3 HVAC Apprentice at her family’s company, Cam Cool Refrigeration Inc. in Vancouver, as well as the current president of Women in HVAC/R Canada. Tune in to learn about her experience as a third-generation HVAC contractor, how she works to bring more awareness to women in the trades, and more! Follow her journey further on Instagram at @HVACJess and on YouTube at “The HVAC Diaries."
2022-12-1328 min
PHCPPros: Behind the WallWelcoming Max RohrWe're kicking off a new season of the Behind the Wall podcast by interviewing our new host, Max Rohr! Max is the education and industry engagement manager with Caleffi North America. He began his manufacturing career at the Caleffi headquarters in Italy. Since then, he worked for several HVAC/P industry companies in the manufacturers' rep and wholesale distribution channels before returning to Caleffi in 2020. Tune in to learn about his childhood growing up with parents Ellen and Bob 'Hot Rod' Rohr, why he chose to return to the industry as an adult, his passion for energy ef...
2022-11-1026 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve Smith"It's a Salt-of-the-Earth Industry" ft. Uponor's Ingrid MattssonIn this month's episode, Dan and Steve sit down with their old friend Ingrid Mattsson, Director - Brand & Corporate Social Responsibility for Uponor. Tune in to hear the trio discuss Ingrid's early days with Uponor in the '90s when it still went under the name Wirsbo, as well as her favorite industry memories and friends, her experience receiving the Carlson-Holohan Award of Excellence in 2018, her passion for radiant and sustainability, and more!
2022-09-2937 min
PHCPPros: Off the CuffCelebrating 70 Years in Business ft. Matco-NorcaThe Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new. About the Company: Matco-Norca is one of the largest independent sourcing companies marketing its own branded fittings, pipe nipples, valves, plumbing specialties and PVF products for use in residential, commercial and industrial applications. Located in Brewster, N.Y., the company ser...
2022-09-0835 min
PHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithGrowing the Family Business ft. Brian StackIn this month's episode, Steve and Dan sit down with Brian Stack, president of Stack Heating, Cooling, Plumbing & Electric! Brian grew up in the family business working weekends and summers as a kid before starting at the company full time in 1993. Discover how the business has grown from three to 68 employees, and why it eventually expanded its initial focus on hydronic systems to also add forced air, electrical and plumbing services. Plus — the trio discuss radiant vs. forced air, A2L refrigerants and Brian's experience with ACCA, including his role as board chair 2021-22 for ACCA National.To...
2022-08-3126 minPHCPPros: Stories From the Mechanical Room With Dan Foley and Steve SmithForensic Engineering and Failures in the Field ft. Gary Hayden, P.E.Gary Hayden, P.E. is a mechanical engineer who has been involved in forensic engineering for the past eight years. With more than 100 cases under his belt, tune in to learn about some of his most memorable investigations! Gary is also a Class A mechanical contractor. His engineering career spans over 40 years and also involved working with manufacturers. Gary was the first engineer behind the development of the REHAU plumbing and heating systems, and he did the same work at Burnham Boilers as well.
2022-07-2835 min
PHCPPros: Off the CuffTraining the Trainer ft. Franklin Electric Business Unit Trainer Jeremiah BrodieFranklin Electric Business Unit Trainer Jeremiah Brodie joins us to discuss how he joined the PHCP industry, Little Giant's "Train the Trainer" philosophy, and the company's current training opportunities — including the FranklinTECH virtual learning platform and mobile training facilities.Little Giant produces pumping solutions for HVAC contractors and plumbing professionals. Learn more about the Franklin Electric brand at www.littlegiant.com.
2022-04-1413 min
PHCPPros: Behind the WallMeet Mary Jean Anderson, President and CEO of Anderson Plumbing, Heating & AirMary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Tune in as she and Host Ellen Rohr discuss how Mary Jean got her start in the industry, how she and her family have navigated the company's growth, and how she continues to help bring other women into the industry!Learn more about Anderson Plumbing, Heating & Air and read the company's mission statement at https://bit.ly/33J9t9s.
2022-01-1841 min
PHCPPros: Behind the WallMeet Alexis Aranda, Owner & CFO of Pure PlumbingHost Ellen Rohr interviews Alexis Aranda, owner & CFO of Pure Plumbing, a family plumbing business that currently has two locations in Las Vegas and Dallas. Discover how she began a career in the plumbing industry and the lessons she's learned along the way, where she finds her ambition, her advice for working with a spouse, and how she plans to continue to grow her plumbing empire!
2021-11-2848 min
PHCPPros: Off the Cuff80 Years in Business ft. Rob McConnell, Little Giant Business Unit Director – P/HVAC & Strategic DistributionDid you know? The core product that Little Giant still offers today was originally conceived in 1926 when plumber R.M. "Doc" Wolfe had an issue with the currently available pumps failing at a frustrating rate. As the company celebrates its 80th anniversary, Little Giant’s Rob McConnell joins PHC News Editor Steve Smith to discuss this fascinating history and how the company's products have evolved over time. Plus — hear the latest developments on Little Giant’s newest products and find out everything new and exciting in store for the company’s milestone year!
2021-09-0915 min
PHCPPros: Behind the WallMeet Alan O'Neill, CEO and Founder of Abacus PlumbingOriginally from Dublin, Ireland, Alan O'Neill started his journey in the home services industry more than 40 years ago as an apprentice plumber. Now the CEO and Founder of Abacus Plumbing and the Regional CEO-Central for Wrench Group, Alan shares his advice for navigating the industry and discusses the mentors he’s had throughout his life, how he has become a successful leader, the lessons he’s learned as he’s grown his empire — and what’s in store for the future!
2021-09-0249 min
PHCPPros: Behind the WallMeet Kenny Chapman, Founder of The Blue Collar Success GroupKenny Chapman launched The Blue Collar Success Group to fill what he recognized as a gap in the industry — to offer expert technician training and assist owners and leaders in creating businesses that serve their lives.Kenny entered the in-home service industry in 1994 when he bought a truck and plumbing company in western Colorado doing only $1,000 per month in revenue. Pager and “brick phone” in hand, he scaled the company in only a few years to the point of creating personal income and freedom that was virtually unheard of in the industry. Tune in to learn more about h...
2021-07-0143 min
PHCPPros: Off the CuffOne Year Later ft. Matco-Norca President and CEO Jack McDonaldIn 2020, when COVID-19 changed everything, we reached out to Jack McDonald, president and CEO of Matco-Norca, to discuss the economy, our industry’s business climate — and above all — safety to customers, employees and the community. So much has happened since last year, and we wanted to know what the horizon looks like now for the supplier of globally sourced, code-compliant plumbing and PVF products. Tune in to find out what we learned!
2021-06-1714 min
PHCPPros: Behind the WallMeet Chloe Davis, CMO of Express Plumbing, Heating & AirHost Ellen Rohr goes behind the wall with Chloe Davis, CMO of Express Plumbing, Heating & Air! While in high school, Chloe started working at her father's plumbing company as a CSR taking customer calls and booking jobs. Today, she has been proudly working at Express for four years as head of the marketing department — all while attending college for two bachelor's degrees in entrepreneurship and marketing. Learn about her path to the skilled trades, the ways she maintains her strong work ethic and how she eventually plans on taking over the company as CEO to continue her fat...
2021-05-2140 min
PHCPPros: Behind the WallMeet Brad and Sarah Casebier of Radiant Plumbing and Air ConditioningSince 1999, Brad and Sarah Casebier have owned and operated home service company Radiant Plumbing & Air Conditioning, offering plumbing, drains, heating, and air conditioning services to residents of Austin, Texas. Tune in to learn how the husband and wife team started working together, what continues to drive them as leaders, and the ways they’ve successfully grown their business over the years (which closed out 2020 at $34 million in net revenue!)
2021-05-0739 min
PHCPPros: Off the CuffPublic Relations for Home Service Businesses ft. Ripley PR CEO Heather RipleyRipley PR CEO Heather Ripley shares public relations advice for home service businesses and discusses her new book, "Next Level Now: PR Secrets to Drive Explosive Growth for your Home Service Business."
2021-04-2919 min
PHCPPros: Off the CuffOnline & VR Training for the Skilled Trades ft. Interplay Learning CEO Doug DonovanInterplay Learning CEO Doug Donovan joins us to discuss how his company is helping to prepare the next generation of skilled tradespeople with online and virtual reality training for the HVAC, plumbing, electrical, solar and facilities maintenance workforce.
2021-04-2227 min
PHCPPros: Behind the WallMeet Mark Matteson, Author and International SpeakerMark Matteson discusses the lessons he’s learned throughout his career — from air conditioning and refrigeration technician to best-selling author and international speaker. Tune in to discover what motivates him to help others grow and learn, why he takes a personal approach to his work, his advice for setting and achieving goals, and more!
2021-04-1644 min
PHCPPros: Off the CuffThe Benefits of Press Technology ft. Viega's Troy LockeTune in to our interview with Troy Locke, manager of technical training and technical support at Viega, to get the scoop on Viega’s two new press tools: the Pressgun 6 and Pressgun Picco 6. Plus, you’ll learn all about the benefits of press technology, the current state of the press fitting market in the U.S., the training opportunities the company has in store for 2021, and more.
2021-03-1825 min
PHCPPros: Off the CuffDisruptive Innovation ft. Milwaukee Tool Group President Steve RichmanPHC News Editor Steve Smith and Milwaukee Tool Group President Steve Richman discuss how the company started to develop solutions for plumbing and heating contractors and the ways it continues to meet its philosophy of “Disruptive Innovation.” Plus, tune in to learn about some of the company’s new products, what’s in store for the year ahead, and more! Richman was appointed group president of Milwaukee Tool in January 2007 and is responsible for Milwaukee's Power Tool, Hand Tool, Accessory, Empire Level, and Imperial Blade divisions. As such, he oversees Global Product Development, Manufacturing and Operations for each div...
2021-03-0430 min
PHCPPros: Behind the WallMeet Chris Hunter, Director Of Customer Relations at ServiceTitanEllen Rohr and Chris Hunter discuss his journey through the skilled trades — from HVAC technician to business owner to his current role at ServiceTitan. Discover what moments and decisions changed his life forever, the lessons he’s learned along the way, and how he's sharing strategies and insights to help home service companies succeed through his book, "It's Go Time."
2021-01-2840 min
PHCPPros: Off the CuffThe Micro CHP Project ft. FLCC 's Cathy Ahern and Lochinvar's Eric MorrowPHC News Editor Steve Smith is joined by Cathy Ahern, director of facilities and grounds at Finger Lakes Community College (FLCC), and Eric Morrow, product manager, micro-combined heat and power products. The trio discuss Lochinvar's Micro CHP XRGI25 and why FLCC chose to integrate the combined heat and power system into a new KNIGHT boiler system.
2021-01-2124 min
PHCPPros: Off the CuffThe Benefits of Hydronic Heating ft. Lochinvar's Dan Rettig and Robert WisemanPHC News Editor Steve Smith discusses the benefits of hydronic heating with Lochinvar product managers Dan Rettig and Robert Wiseman. Tune in to learn all about the latest residential and commercial trends, tips and tricks for installers, how to convey the advantages of hydronic heating to both homeowners and commercial property owners, and the new and updated Lochinvar products to look out for in 2021 — including the CREST condensing boiler, Power-Fin boiler, KNIGHT XL commercial boiler, and Noble combi boiler.
2021-01-1426 min
PHCPPros: Off the Cuff2021 Kitchen & Bath Trends ft. NKBA CEO Bill DarcyNational Kitchen & Bath Association (NKBA) CEO Bill Darcy joins The Wholesaler Editor Ruth Mitchell to discuss the innovations that have enhanced brick-and-mortar showrooms during the COVID-19 pandemic, the results of the latest Kitchen & Bath Market Index (KBMI), and the 2021 kitchen and bath trends to watch for. Plus — discover how the association is addressing the skilled labor shortage and keeping its members engaged, as well as what's in store for the Kitchen & Bath Industry Show (KBIS) Virtual 2021!
2021-01-0732 min
PHCPPros: Behind the WallMeet Evelyn Pacheco, Founder of Nevada Women In TradesEvelyn Pacheco is an Army veteran who became Nevada’s first black female union plumber nearly 20 years ago. Find out what impact joining the military had on her life, why she entered the skilled trades, and how she continues to prepare other women in Nevada for successful careers in high-skilled trade occupations!
2020-12-2233 min
PHCPPros: Behind the WallMeet Cheryl McRae, Director of Vertical Marketing at ScorpionCheryl discusses how she began her career and the lessons she’s learned along the way. Discover how she combines her love of tech and the trades, as well as how she has staked her claim in the two heavily male-dominated industries!Cheryl McRae is the Director of Vertical Marketing and Producer of The Sharpest Tool™ podcast. She spearheads Scorpion's strategy for educating home services businesses about digital marketing and connecting them to solutions for acquiring new customers. Cheryl brings more than 15 years of award-winning national and international marketing expertise to the Scorpion team. When Cheryl isn't work...
2020-12-0940 min
PHCPPros: Behind the WallMeet Michael Werner, CEO and Founder of HomeXHost Ellen Rohr interviews Michael Werner, CEO and founder of HomeX. They discuss why Michael entered our industry, his experiences working with family, advice for businesses looking to grow, and the motivation behind HomeX, a home services platform combining world-class technology and next generation service operations. Michael also shares how his life changed when he was diagnosed with lymphoma, as well as his commitment to making a positive difference for others.
2020-11-2545 min
PHCPPros: Off the CuffChris Carrier, Director of Marketing, Americas for RWCWe sit down with Chris Carrier, director of marketing, Americas for Reliance Worldwide Corp. (RWC) to discuss how the company is raising awareness for trade careers through its SharkBite and HoldRite brands, including its recent "Jumpstart a Plumbing Career" video that was released during Careers in Construction Month. Video Link: https://bit.ly/2HlsVOT
2020-11-1713 min
PHCPPros: Behind the WallMeet Jay and Kristy EggJay Egg was fascinated when his wife, Kristy Egg, explained that epidemiological studies can be thought of for requiring seat belts in cars, and for the banning of lawn darts. He was even more fascinated to learn about Legionnaires Disease and Pontiac Fever, and why HVAC systems can be such a breeding ground for them.Ellen Rohr interviews the duo to discuss their ongoing work with IAPMO's Legionella Task Group, what the focus of their efforts has been during the COVID-19 pandemic and the progress they've seen in the prevention of Legionnaires' disease. Plus, Jay and Kristy...
2020-11-0636 min
PHCPPros: Off the CuffAnja Smith, Managing Partner of All Clear PlumbingAnja Smith, managing partner of All Clear Plumbing, shares her experiences working with family, how her plumbing company made it through the early days of COVID-19, and why her business decided to build both its own flate rate price book and apprenticeship program!
2020-11-0245 min
PHCPPros: Off the CuffLarry Mayotte, Operations Manger, Service, McKinstryPHC News Editor Steve Smith and McKinstry's Larry Mayotte discuss the do's and don'ts of safely reopening commercial buildings and how the process continues to evolve.
2020-10-2238 min
PHCPPros: Off the CuffCarl Pinto Jr., Senior Director of Marketing Communications, Bradford White Corp.PHC News Editor Steve Smith discusses the importance of workforce development initiatives with Carl Pinto Jr., senior director of marketing communications, Bradford White Corp., as well as the state of industry trade shows and what the company is doing to strengthen customer relationships now that we're more than six months into the COVID-19 pandemic.
2020-10-2023 min
PHCPPros: Behind the WallMeet Erin Holohan Haskell, President of HeatingHelp.comErin Holohan Haskell, president of HeatingHelp.com, shares her experiences growing up in the industry and working with family, as well as how she works to strengthen our industry through education, community and mentorship.
2020-10-1724 min
PHCPPros: Off the Cuff75th TW Anniversary: Dr. Donald McNeeley, Chairman and CEO of Chicago Tube and Iron Co.Chicago Tube and Iron Co. has been in The Wholesaler's Top Distributor listing for many years. Dr. Donald McNeeley discusses the company's 100-plus years of accomplishments, roadblocks, learning blocks and reflective moments in the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
2020-10-0827 min
PHCPPros: Off the Cuff75th TW Anniversary: Reed White, President and Managing Principal of Operations for George T. Sanders Co.GTS services the plumbing, heating, and HVAC trades as well as the general public by offering efficient and cost-effective product solutions for any project. Take a look at how the company has reached its 70th year in business with the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
2020-10-0717 min
PHCPPros: Off the Cuff75th TW Anniversary: Howard Traeger, President of Traeger Brothers and AssociatesFounded in 1924, Traeger Bros and Associates is Miami’s oldest and largest stocking distributor of pipe, valves, and fittings, serving a broad scope of industrial and commercial supply needs for North America, South America, and companies around the globe. Find out how the company has achieved success by “doing the right thing, every time, all the time” in our sixth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
2020-10-0514 min
PHCPPros: Off the Cuff75th TW Anniversary: Chris Fasano, President of TorrcoWith a 103-year-history rooted in family, community, investing in employee development and engagement, Torrco lives its motto of “A Great Place to Work, A Great Place to Buy." Jump into this rich and colorful company history and family story for the fifth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
2020-10-0328 min
PHCPPros: Off the CuffMax Rohr, Education and Training Manager for CaleffiEditor Steve Smith interviews PHC News Columnist Max Rohr, who just began working for Caleffi as an education and training manager! Tune in to hear about Max's early industry experiences and what he hopes to achieve in his new role.
2020-10-0139 min
PHCPPros: Behind the WallMeet Josh Kelly, CEO of Clover MarketingHost Ellen Rohr interviews Josh Kelly, CEO of Clover Marketing, a marketing consulting business for contractors. Tune in to hear their vulnerable discussion on life as a serial entrepreneur, working for a family business, and finding love, as well as how Josh went from working 80-hour weeks to establishing his ideal work-life balance and staying in touch with what matters.
2020-09-2837 min
PHCPPros: Off the Cuff75th TW Anniversary: Karla Neupert Hockley, President of Consolidated Supply Co.Established in 1928, Consolidated Supply Co. is now in its fourth generation of family ownership and operation. At the helm is Karla Neupert Hockley, who ensures the company lives its mission of “We take pride in doing ordinary things extraordinarily well.” Don't miss her conversation with Editor Ruth Mitchell on family traditions, experiences, and the art of customer service for the fourth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
2020-09-2520 min
PHCPPros: Off the CuffDan Rettig, Lochinvar and Arthur Smith, A.O. SmithPHC News Editor Steve Smith interviews Dan Rettig, product manager for Lochinvar and Arthur Smith, product manager for A.O. Smith. Tune in to hear their discussion on new developments in heat pump water heater technology as well as its ideal applications and the benefits it presents to the industry!
2020-09-2426 min
PHCPPros: Off the Cuff75th TW Anniversary: Tom Brown, Founder of PHCPPros (Formerly TMB Publishing)In the third episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Tom Brown, the founder of PHCPPros (formerly TMB Publishing). Tom established the company in 1990, when he had taken over as the new owner and keeper of The Wholesaler magazine. Tune in to learn how he has brought the magazine to its 75th anniversary and turned it into the industry’s go-to resource!
2020-09-1223 min
PHCPPros: Off the CuffWyatt Kilmartin, VP of Underground Technologies at RIDGIDPHC News Editor Steve Smith interviews Wyatt Kilmartin, VP of Underground Technologies at RIDGID. Tune in to hear their discussion on the state of the industry, the company's new JobSite Live series, and the exciting new RIDGID products available now and coming soon 👀.
2020-09-1129 min
PHCPPros: Off the Cuff75th TW Anniversary: Rick Fantham, President and CEO of Hajoca Corp.In the second episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Rick Fantham, president and CEO of Hajoca Corp. Tune in to learn how Hajoca has evolved since its beginnings in 1858 and what challenges it has overcome along the way.
2020-09-0518 min
PHCPPros: Behind the WallMeet Sean McCormack, Owner of BMC Plumbing and Heating Inc.Host Ellen Rohr interviews Sean McCormack, PHC News columnist and owner of BMC Plumbing and Heating Inc. They discuss what it's like to take over a family business, how Sean balances work and family, and why he decided to start writing about his life as a plumber.
2020-09-0432 min
PHCPPros: Off the Cuff75th TW Anniversary: Scott Robertson, President of Robertson Heating Supply Co.In celebration of the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell is hosting Off the Cuff conversations with PHCP distributor CEOs and leaders! Their discussions focus on overcoming challenges, company missions and how they have evolved, and how roadblocks help build solid foundations.First up is Scott Robertson, president of Robertson Heating Supply Co.! The company, an industry leader in HVAC and plumbing wholesale distribution, is celebrating its 86th anniversary this year. Learn all about Robertson's evolution and how it has remained true to its core mission and values over the years.
2020-08-2621 min
PHCPPros: Off the CuffTroy Locke, Manager, Technical Training & Technical Support at Viega LLCPHC News Editor Steve Smith interviews Troy Locke, manager, technical training and technical support at Viega LLC. The pair discuss the company's new TechTalk Live training series and other ways it has adapted to the challenges brought on by COVID-19.
2020-08-1128 min
PHCPPros: Behind the WallMeet Dennis Hamon, Co-Owner of Zoom Drain Seattle and Gene Johnson Plumbing and HeatingEllen interviews Dennis Hamon, co-owner of Zoom Drain Seattle and Gene Johnson Plumbing and Heating. Tune in to learn about Dennis' unique career path (he's perhaps the world's only plumbing mortician) as well as how he's helping young people get the most out of their apprenticeships.
2020-07-2832 min
PHCPPros: Behind the WallMeet Dan Foley, President and Owner of Foley MechanicalEllen Rohr interviews Dan Foley, the president and owner of Foley Mechanical. Listen to find out how this industry icon got his start and what lessons he's learned throughout his 30-year career.
2020-07-1730 min
PHCPPros: Off the CuffAdam Bartman, Co-Founder of reedPHC News Editor Steve Smith interviews Adam Bartman, co-founder of reed, a water management platform for commercial buildings. The pair discuss the company's beginnings, the problems it's solving and how the reed system works.
2020-07-1327 min
PHCPPros: Behind the WallMeet Laura Kelly, Head of Sales and Marketing at RevuKangarooLaura Kelly is the head of sales and marketing at RevuKangaroo and partner at Clover Marketing and Consulting, a full service marketing firm that specializes in the home services industry. At only 24 years old, Laura has consulted one-on-one with billion-dollar businesses and CEOs, toured the country with a venture capitalist investment group, and run more than 30 events across the nation.Tune in as she and Host Ellen Rohr discuss Laura's journey from Ireland to the United States, how she got her start in the PHCP industry and the steps she thinks all contractors should take to improve...
2020-07-0933 min
PHCPPros: Off the CuffHans Kuster, President of AquaMotionPHC News Editor Steve Smith interviews Hans Kuster, president of AquaMotion. The pair discuss how Kuster handled being stuck in another country when COVID-19 struck, as well as AquaMotion's response to the pandemic and the new products the company has in store for 2020.
2020-06-1813 min
PHCPPros: Off the CuffBill Gray, President of Uponor North AmericaPHC News Editor Steve Smith interviews Uponor President Bill Gray. The pair discuss the company's proactive response to COVID-19, manufacturing output and predictions for how the pandemic will affect both the residential and non-residential markets.
2020-06-1018 min
PHCPPros: Off the CuffSri Deivasigaman, Founder and CEO of Intelihot Green Technologies Inc.PHC News Editor Steve Smith interviews Sri Deivasigaman, founder and CEO of Intelihot Green Technologies Inc. Their discussion spans from the company's offerings, such as its Water Heater Health Diagnostics Service, to how it is tackling the challenges brought on by COVID-19.
2020-05-2818 min
PHCPPros: Off the CuffKevin Mayer, Executive Vice President of McGuire ManufacturingThe Wholesaler Editor Ruth Mitchell is joined by Kevin Mayer, executive vice president of McGuire Manufacturing Co. The duo discuss the supply chain, customer service and how being nimble and adaptive will benefit all post-pandemic.
2020-05-2718 min
PHCPPros: Off the CuffWes Lobo, VP of Marketing and Product Development at Watts Water Technologies (AERCO and PVI)Ruth Mitchell, editor of The Wholesaler, connects with Wes Lobo, vice president of marketing and product development at Watts Water Technologies. The duo discuss the AERCO and PVI brands, the importance of staying connected, and how the company's employees are essential to the success of the business.
2020-05-2618 min
PHCPPros: Off the CuffJason Fleming, Executive VP of Sales and Marketing for NoritzPHC News Editor Steve Smith interviews Jason Fleming, executive vice president of sales and marketing for Noritz. The pair discuss how the company has adapted to challenges brought on by COVID-19, as well as its latest digital marketing and training initiatives.
2020-05-1814 min
PHCPPros: Off the CuffDan Foley, Owner and President of Foley MechanicalPHC News Editor Steve Smith interviews Dan Foley, owner and president of Foley Mechanical. Foley shares what happened after he was diagnosed with COVID-19, including his personal recovery story and how he continued to run his business.
2020-05-1826 min
PHCPPros: Off the CuffMark Avron, National Sales Director at Triangle Tube and Ideal USAPHC News Editor Steve Smith interviews Mark Avron, national sales director at Triangle Tube and Ideal USA. The pair discuss how COVID-19 has affected international manufacturing operations and what lies ahead for Triangle Tube and Ideal the next few months.
2020-05-1712 min
PHCPPros: Off the CuffRic Phillips, President and CEO of Elkay ManufacturingThe Wholesaler Editor Ruth Mitchell connects with Ric Phillips, president and CEO of Elkay Manufacturing. Their conversation spans from retooling to manufacture masks for front line workers during the pandemic to designing and producing products that keep health and safety at the forefront.
2020-05-1617 minPHCPPros: Off the CuffGreg Gyorda, Director of Employee and Customer Training for WattsPHC News Editor Steve Smith interviews Greg Gyorda, director of employees and customer training for Watts. The pair discuss the company’s new learning management platform, Watts Works Online, which is providing at-home training opportunities for industry professionals.
2020-05-1616 minPHCPPros: Off the CuffSheryl Michalak, President of Welding Outlets Inc.The Wholesaler Editor Ruth Mitchell and Welding Outlets Inc. President Sheryl Michalak discuss what is happening in the state of Texas and PVF. Business might have slowed down in the channel, but it is still moving forward.
2020-05-1612 minPHCPPros: Off the CuffCaleffi CEO Mark Olson and Director of Product Management and Technical Support Kevin FreidtPHC News Editor Steve Smith interviews Caleffi CEO Mark Olson and Director of Product Management and Technical Support Kevin Freidt to discuss COVID-19, including how the company plans to help the country reopen after the pandemic with safe and sanitary plumbing.
2020-05-1624 minPHCPPros: Off the CuffGreg Leidner, CEO of Merfish UnitedThe Wholesaler Editor Ruth Mitchell interviews Merfish United CEO Greg Leidner to discuss how the company is responding to the COVID-19 pandemic and preparing for the future.
2020-05-1623 minPHCPPros: Off the CuffRuss Chaney, CEO of The IAPMO GroupPHC News Editor Steve Smith sits down with Russ Chaney, CEO of The IAPMO Group, to discuss the organization’s efforts to protect global health and help our industry during the COVID-19 pandemic.
2020-05-1619 minPHCPPros: Off the CuffBruce Carnevale, CEO of Bradford White Corp.The Wholesaler Editor Ruth Mitchell and Bruce Carnevale, CEO of Bradford White Corp., connect to discuss our industry's importance as essential businesses. The duo touch on business disruption, business continuity, and the importance of leading with purpose.
2020-05-1612 minPHCPPros: Off the CuffScott Holloway Sr., President and Owner of Josam Co.Plumbing Engineer Editor Ashlei Williams leads another "Off the Cuff" interview, this time with Scott Holloway Sr., president and owner of Josam Co. Listen to this episode to learn how the company has adjusted during COVID-19 and special philanthropic and scholarship efforts it has led even in the face of these unprecedented times.
2020-05-1609 minPHCPPros: Off the CuffDr. Donald McNeeley, Chairman and CEO of Chicago Tube and Iron Co.Editor Ruth Mitchell has a candid conversation with Dr. Donald McNeeley, chairman and CEO of Chicago Tube and Iron Co. and columnist for The Wholesaler magazine. The duo discuss the "Black Swan" events impacting the industry — from the devastation in the oil market to the COVID-19 crisis.
2020-05-1626 minPHCPPros: Off the CuffCharlie Cook, CEO of Liberty PumpsThe Wholesaler Editor Ruth Mitchell welcomes Liberty Pumps CEO Charlie Cook to Off the Cuff. The duo discuss manufacturing and servicing customers, as well as how the company is taking care of its most valuable asset–its employees.
2020-05-1611 minPHCPPros: Off the CuffRob McDonald, CEO of A.Y. McDonald Mfg. Co.The Wholesaler Editor Ruth Mitchell connects with Rob McDonald, CEO of A.Y. McDonald Mfg. Co. Discover how the company upholds its motto of "The Customer is Boss," and why the word "policy" is not in its vocabulary.
2020-05-1616 minPHCPPros: Off the CuffTed and Michael Steiner, President and VP of Latrobe FoundryPHC News Editor Steve Smith sits down with Latrobe Foundry leaders Ted Steiner, president, and Michael Steiner, vice president, to discuss how the company is adjusting to changes and helping others during the COVID-19 pandemic.
2020-05-1609 minPHCPPros: Off the CuffBrandon Gunnell, VP of Sales and Marketing Manager at Precision Plumbing ProductsPHC News Editor Steve Smith interviews Brandon Gunnell, vice president of sales and marketing manager at Precision Plumbing Products. The two discuss PPP’s innovative new testing facility and how the company has responded to the COVID-19 pandemic.
2020-05-1615 minPHCPPros: Off the CuffSean Kim, Marketing Director for EasyflexPlumbing Engineer Editor Ashlei Williams connects with Easyflex Marketing Director Sean Kim to learn how they are ensuring the PHCP industry is "all in this together" as we face COVID-19.
2020-05-1604 minPHCPPros: Off the CuffSteve Fielding, President of AquaguardWhat's the history behind the name? The Wholesaler Editor Ruth Mitchell connects with Steve Fielding, president of Aquaguard, on its"necessity is the mother of invention" story, as well as how the company is taking care of customers and employees during this time of uncertainty.
2020-05-1615 minPHCPPros: Off the CuffRegis Saragosti, CEO of SANIFLO North AmericaThe Wholesaler Editor Ruth Mitchell connects with Regis Saragosti, CEO of SANIFLO North America. With the company's headquarters and manufacturing facilities in Paris, Saragosti provides an inside look at how SANIFLO is dealing with the COVID-19 pandemic on an international scale.
2020-05-1615 minPHCPPros: Off the CuffJoe Poskin, CEO of Prier ProductsThe Wholesaler Editor Ruth Mitchell connects with Joe Poskin, CEO of Prier Products. Their conversation covers topics from customer support excellence and the current business environment to the unique ways the company is helping their employees during the COVID-19 pandemic.
2020-05-1614 minPHCPPros: Off the CuffJens Bolleyer, Vice President and General Manager at EemaxThe Wholesaler Editor Ruth Mitchell interviews Jens Bolleyer, vice president and general manager at Eemax (a Rheem Company), to learn how the company is adapting to changes brought on by COVID-19.
2020-05-1610 minPHCPPros: Off the CuffJack McDonald, President and CEO of Matco-NorcaThe Wholesaler Editor Ruth Mitchell sits down with Jack McDonald, president and CEO of Matco-Norca. They discuss how the company geared up for the new year and how it is helping others during the COVID-19 pandemic.
2020-05-1513 minPHCPPros: Off the CuffMike Hook, Marketing Communications Manager for U.S. Boiler Co.PHC News Editor Steve Smith sits down with Mike Hook, marketing communications manager for U.S. Boiler Co., to discuss the company’s response to COVID-19 and new U.S. Boiler University initiative.
2020-05-1521 minPHCPPros: Off the CuffLewis Finn, COO of Control Supply Co.In our debut PHCPPros “Off the Cuff” conversation, Ruth Mitchell, editor of The Wholesaler magazine, connects with Lewis Finn, COO of Control Supply Co., a master distributor out of Long Island, New York. They discuss the company’s new normal in the face of the COVID-19 pandemic, as well as what Control Supply Co. is doing to help achieve customer satisfaction and employee safety.
2020-05-1514 min
PHCPPros: Behind the WallMeet Michael BleierMichael Bleier is the president and owner of Able Distributors. Listen for a lively conversation on the joys and challenges of combining business with family and how his company stays relevant in the age of the instant supply house.
2020-05-0849 minPHCPPros: Behind the WallMeet Pamela BelynPamela Belyn is the owner of Men in Sewers and ZOOM Drain Chicago. Find out how Belyn went from law books and contracts to owning a successful drain/sewer-cleaning business!
2020-05-0847 minPHCPPros: Behind the WallMeet Stephen MinnichStephen Minnich has nearly 40 years of experience in the heating industry, primarily installing and servicing hydronic systems. He most recently operated Minnich Mechanical Design, based in the Chicago suburb of Elk Grove Village. Stephen is a proud family man with an unwavering sense of honor who commits to doing the right things the right way. Buckle up for a candid and vulnerable conversation!
2020-05-0840 min