Shows
PQS Quality Corner ShowHighlights from PQA Annual Meeting 2025PQS by Innovaccer Associates Brittany Boyd and Ray Arizmendi team up to chat about highlights from the Pharmacy Quality Alliance Meeting (PQA) 2025. Brittany Boyd, PQS Associate Director, Pharmacy Training and Support, and Ray Arizmendi, PQS Director of Customer Success, cover PQA event vibes and conference structure. They talk about sessions they enjoyed and the PQS by Innovaccer unveiling of EQUIPP Copilot.
2025-06-2425 minPQS Quality Corner ShowFive Value-Based Care Predictions for Pharmacy in 2025Todd Sega, Managing Director of Pharmacy at PQS by Innovaccer, predicts five key changes will drive pharmacy’s value-based care evolution in 2025 in this PQS Quality Corner Show episode.Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, acts as host on this episode and interviews Todd on key changes to non-dispensing revenue opportunities, pharmacy-payer partnerships, medicare market changes and more.
2024-12-2038 minPQS Quality Corner ShowReacting vs Responding: How Awareness Impacts Pharmacy LeadershipJesse McCullough, Founder of Keystone Pharmacy Insights, returns to the PQS by Innovaccer Quality Corner Show to discuss the seven levels of awareness as it relates to impacting pharmacy leadership. Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks McCullough to describe each level of the awareness spectrum, provide real world pharmacy examples, and explain how to climb this ladder of awareness.Sign up to Keystone Pharmacy Insights Newsletter to receive a video link to The Forbidden Phrase of Leadership and Directional Leadership:Keystone Pharmacy Insights Jesse McCullough...
2024-12-0351 minPQS Quality Corner ShowHow Albertsons Succeeds with New Pharmacy ServicesNikki Price, Director of Managed Care at Albertsons guests on the PQS by Innovaccer Quality Corner Show to talk about partnering with PQS to expand new pharmacy services and improve patient care through performance programs.Quality Corner Host Nick Dorich, PharmD, and Nikki Price talk about working with health plans on new programs and services that create patient impact. Discussion revolves around how to involve the pharmacies while taking in pharmacist considerations. Price also talks about the patient response to these new programs and services.
2024-09-0322 minPQS Quality Corner ShowUnpacking Full Year Performance Data for 2023 in EQUIPPPQS Senior Manager of Pharmacy Training and Support, Brittany Boyd, returns to the Quality Corner show to help unpack the full year of performance data for 2023 in EQUIPP that is available with the 2024 February EQUIPP Refresh. Boyd talks with Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich, about what pharmacies can do with the full year performance data, where to start, and best tips in reviewing this information. She also promotes a team effort mentality on how pharmacies can engage their staff in working together in EQUIPP.
2024-02-1329 minPQS Quality Corner ShowHighlights from the 2023 Trend Report in Pharmacy QualityThe PQS Quality Corner Show welcomes back PQS Director of Analytics and Program Development Andrew Thorne, PharmD, MS, to talk about findings from the 2023 Trend Report in Pharmacy Quality.Thorne first breaks down the first chapter of the report that studies the impact of socio-demographic factors, including age, gender, and low-income subsidy (LIS) status, on adherence rates for Cholesterol, Diabetes, and Renin Angiotensin System Antagonists (RASA) Proportion of Days Covered (PDC) measures.He then talks about the trend report examines how adherence can be impacted by factors such as drug switching within a measurement year and the...
2024-01-0943 minPQS Quality Corner ShowWhy Quality Matters MORE in 2024Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Emily Endres, VP of Client Services at PQS about why pharmacy and healthcare quality will matter more in 2024.Endres talks briefly about CMS legislation in 2024 and how that affects quality care and why that still matters for pharmacies. There is also discussion about what pharmacy teams should prioritize in relation to medication, adherence and and engagement.
2023-12-1224 minPQS Quality Corner ShowThe Evolving Role of Pharmacists in Hypertension ManagementThe PQS Quality Corner Show welcomes Radha V. Patel, PharmD, MPH, BCACP, Director, Pharmacy Quality Improvement at Centene Corporation to talk about how the managed care community can engage with community pharmacies to support adherence and clinical measures like Controlling Blood Pressure.Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Patel why blood pressure management and cardiovascular health is a particular focus for a health plan to work with pharmacies. Dorich and Patel also talk about how the pharmacy team can ensure these programs will be successful.
2023-11-2824 minPQS Quality Corner ShowEnhanced Services Opportunities in EQUIPP®Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews Stephanie Hale, PQS Quality Programs Manager about Enhanced Services opportunities currently available in EQUIPP.Stephanie talks about three programs: Controlling Blood Pressure, A1c, and Year End Adherence programs, and the response of pharmacies that are implementing these programs.For more information on PQS Enhanced Services visithttps://www.pharmacyquality.com/pharmacyenhancedservices/
2023-11-2117 minPQS Quality Corner ShowEQUIPP 2023 Summer Trade Show RecapPQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2023.PQS Team members that guest on this episode include Pharmacy Account Manager Patti Duda, Quality Programs Manager Stephanie Hale, and Sr. Director, Strategic Initiatives Ian Hubbell. They each share their experiences interacting with pharmacists and share the pharmacists' thoughts about new features and services offered in the EQUIPP® platform.
2023-09-0525 minPQS Quality Corner ShowOTC Naloxone and Community AccessThe PQS Quality Corner Show welcomes Thomas Franko, PharmD, Associate Professor of Pharmacy Practice at Wilkes University on the podcast to talk about the upcoming release of OTC Naloxone and what that means for pharmacists in improving community access. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts also asks Franko about where Naloxone will fit in the pharmacy setting and how pharmacists can tackle education on this medicine.
2023-05-0930 minPQS Quality Corner ShowContinuous Quality Improvement Using Year-to-Date DataHow can pharmacists utilize year-to-date data in EQUIPP for continuous quality improvement? The PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Crosby Tindal, PharmD, BCPS, Pharmacy Quality Manager, Operations Specialist at Cub Pharmacies about pharmacy team adherence-focused goals using year-to-date and end of year data. Tindal offers some strategy on using EQUIPP data throughout the year and what improving patient outcomes means for his team.
2023-04-2534 minPQS Quality Corner ShowHighlights from the 2022 Trend Report in Pharmacy QualityThe PQS Quality Corner Show welcomes back PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, to talk about findings from the 2022 Trend Report in Pharmacy Quality.Highlighted topics include patient comfort levels on receiving new services at a pharmacy and whether pharmacists and pharmacy organizations are ready to embrace new services and value-based payment models. Thorne also addresses how likely health plans are to contract with pharmacies to provide reimbursement and structure for point of care testing in the pharmacy.Download the PQS Trend Report in Pharmacy Quality
2023-02-2835 minPQS Quality Corner ShowProviding Immunizations in Community PharmacyAngela Passamonte, PharmD. RPh, Clinical Programs Specialist at Retail Business Services joins the PQS Quality Corner Show to discuss the value of providing immunizations at a community pharmacy level with Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.Passamonte shares insight on topics including in-pharmacy pediatric vaccinations, receiving multiple vaccinations at one time, and new immunization opportunities on the horizon.
2023-02-1424 minPQS Quality Corner ShowNew Year's Goals to be a High Performing PharmacyWhat goals should a pharmacy set to become high performing pharmacy? Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts talks with Ray Arizmendi, Sr. Account Executive, Payer Relations at PQS about things that pharmacies can do now to become high performing pharmacies in 2023. Arizmendi also talks about performance programs and the ultimate goal of improving patient outcomes in this episode.
2023-01-1738 minPQS Quality Corner ShowWhat the 2023 Medicare Star Ratings Means for PharmaciesPQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, returns to the PQS Quality Corner Show to chat about the 2023 Medicare Part C & D Star Ratings Technical Notes with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.Thorne explains how 2023 star ratings are set and how pharmacists can find value in updates to both Medicare Part C and D plans. There is also discussion on changes to PQA measures in part D.
2022-11-1532 minPQS Quality Corner ShowEQUIPP® Summer Trade Show Recap 2022PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2022.Dorich interviews a few PQS team members that attended these shows including Connor Kovatch, Customer Experience Specialist; Cameron Marous, BI Engineer; and Sarah Malick, Software Engineer. Each team member talks about some of the common questions and comments they have received from customers concerning EQUIPP® .
2022-09-1322 minPQS Quality Corner ShowInstilling Vaccine Confidence in PatientsThe PQS Quality Corner Show talks with Jonathan Little, PharmD, Research and Innovation Project Management Specialist at APhA Foundation and Tana N. Kaefer, PharmD, Director of Clinical Services at Bremo Pharmacies about instilling vaccine confidence in pharmacy patients. In this episode, PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, asks Little and Kaefer about key deterrents to vaccine confidence that pharmacists can address. Little and Kaefer also provide first hand examples of how they handle patient communications.Project IMPACT: Vaccine Confidence was funded in part by a collaborative agreement with the Cent...
2022-08-2329 minPQS Quality Corner ShowThe Pharmacy Technician’s Role in Immunizations TodayThe PQS Quality Corner Show talks with Pharmacy Technician Certification Board (PTCB) Vice President, Partnership Development Liza Chapman, PharmD, FAPhA, and Ryan Burke, PharmD, Director, Professional Affairs at PTCB about how the pharmacy technician's role with immunizations has evolved in the last three years. PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, also asks Chapman and Burke their thoughts on whether pharmacy technician provided immunizations are here to stay and what additional efforts are needed on the state or federal level to harmonize the roles and responsibilities of the pharmacy technician for these services.
2022-08-1632 minPQS Quality Corner ShowWhat’s New in the Next Evolution of EQUIPP®PQS Chief Operating Officer Nancy Chung joins the Quality Corner Show to talk about the launch of the new EQUIPP® interface with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.Chung talks about what users can expect with the changes to EQUIPP®, including how it looks, how navigation works, new functionality, and other features.More details are available here:https://www.pharmacyquality.com/equippevolution/
2022-07-1915 minPQS Quality Corner ShowAddressing Healthcare for the LGBTQIA Community - Roundtable DiscussionThe PQS Quality Corner Show hosts a roundtable discussion addressing healthcare for the LGBTQIA community featuring Veronica Vernon, PharmD, BCPS, BCACP, NCMP, Assistant Professor, Butler University; Alex R. Mills, PharmD, BCACP, AAHIVP (He/Him/His), Assistant Professor of Pharmacy Practice (HIV, LGBTQ+ Health), University of Mississippi School of Pharmacy - Jackson Campus; and Kevin Astle, PharmD, BCPS, BCACP, AAHIVP, CDCES Assistant Professor , University of South Florida.PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, leads the discussion and starts by asking about barriers the LGBTQIA community faces regarding healthcare.
2022-07-1237 minPQS Quality Corner ShowHow Opioid Measures Work: Concurrent Use of Opioids and BZDsPQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, joins the PQS Quality Corner Show to chat about the opioid measure "Concurrent Use of Opioids and Benzodiazepines" with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.Thorne digs into the specifics of the Concurrent Use of Opioids and BZDs measure and how patients qualify for this measure. He also provides a patient scenario that may help pharmacists better understand patient considerations.
2022-05-2440 minPQS Quality Corner ShowLeading Successful Change Implementation in the PharmacyAlex C. Varkey, PharmD, MS, FAPhA, Director of Pharmacy Services at Houston Methodist Hospital, talks to Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, about implementing change in workflow or processes in the pharmacy on the PQS Quality Corner Show. Varkey also speaks to leadership and their ability to motivate team members on the buy in of new processes.
2022-03-1542 minPQS Quality Corner ShowDiabetes and Pain Management (Available for CE)Charles D. Ponte, BSc, PharmD, FADCES, FAPhA, FASHP, FCCP, FNAP, and Professor of Clinical Pharmacy and Family Medicine at West Virginia University discusses diabetes and pain management on the PQS Quality Corner Show.Host PQS Associate Director of Pharmacy Accounts of Pharmacy Accounts, Nick Dorich, PharmD asks Ponte about pain and discomfort for patients with diabetes, and Ponte talks specifically about neuropathic pain management.Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE c...
2022-02-0138 minPQS Quality Corner ShowDeveloping Your 2022 EQUIPP® Action PlanPQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD and Brittany Boyd, MHA, Senior Manager, Pharmacy Training and Support, talk about the availability of full calendar year data for 2021 in EQUIPP® on the PQS Quality Corner Show and how that can help you develop your action plan for 2022. Boyd explains how pharmacies can review results from the 2021 calendar year and how to adopt the basics of quality improvement with a team focus.
2022-02-0124 minPQS Quality Corner ShowWhy Pharmacists Should Consider Career CoachingPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Janan Sarwar, PharmD, Pharmacy Career Coach, Medical Writer, and Publisher about the benefits of career coaching for pharmacists on the PQS Quality Corner Show. Sarwar defines career coaching, explains the differences between career coaches and mentors, and elaborates on the value of using both.
2022-01-2529 minPQS Quality Corner ShowAn Introduction to the 340B ProgramPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD discusses the 340B program and pharmacy with Scott Brewster, PharmD, BCACP, AAHIVP, 340B ACE, 340B Program Manager, Retail Business Services an Ahold Delhaize Company on the PQS Quality Corner Show. Brewster goes on to explain expanded access and contract pharmacies in the 340B program.
2022-01-1828 minPQS Quality Corner ShowThe 2021 PQS Trend Report in Pharmacy QualityPQS CEO Todd Sega reviews the 2021 PQS Trend Report in Pharmacy Quality with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD on the Quality Corner Show.Sega explains why this trend report is different from previous documents and then goes over prescription trends from the announcement of the COVID-19 public health emergency (PHE) in the year 2020.Download the 2021 PQS Trend Report in Pharmacy Quality
2022-01-1136 minPQS Quality Corner ShowMobile Integrated Health and Pharmacist EngagementThe PQS Quality Corner Show welcomes Victoria Reinhartz, PharmD, CPh, Chief Executive Officer of Mobile Health Consultants, Inc., to talk about mobile integrated health. PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Reinhartz to explain mobile integrated health and how it works in a community setting.Reinhartz also mentions how pharmacists can participate in these programs and serve a role on a mobile health team.For more information visit https://www.mobilehealthconsultants.com/
2022-01-0433 minPQS Quality Corner ShowTrends in Pharmacy ServicesBlair Green Thielemier, PharmD, Founder & CEO, Pharmapreneur Academy joins the PQS Quality Corner Show to talk trends in pharmacy services with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD.Thielemier shares her predictions she made for the pharmacy practice a few years back and where she thinks the pharmacy is headed in the future. Pharmapreneur Academy
2021-12-2835 minPQS Quality Corner ShowTackling Your Biggest EQUIPP® Questions of 2021PQS Client Services Senior Specialist Amanda Malooley returns to the PQS Quality Corner Show to tackle some of the biggest EQUIPP® questions that users had in 2021 and provide answers to help out pharmacists and their pharmacy teams use EQUIPP® more effectively. Host PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD helps sort out the questions that were the most frequent or impactful and relay those out to the listener.Amanda talks about why – or why not – patients are eligible for a quality measure. She explains Year-to-Date reporting and what your pharmacy should focus on early in the yea...
2021-12-1417 minPQS Quality Corner ShowImproving Patient Care: Quality Measures and Diabetes ManagementPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD continues discussing the pharmacist's role in diabetes management with Dina M. Cuellar, MBA, Director, Clinical Performance Strategy at Walgreen Co. on the PQS Quality Corner Show. In this episode, the focus is on quality measures and how pharmacists can improve patient care for people with diabetes while supporting these measures.
2021-11-2922 minPQS Quality Corner ShowThe Pharmacist’s Role in Diabetes ManagementStarlin Haydon-Greatting, MS-MPH, BSPharm, CDM FAPhA, discusses the pharmacist's role in diabetes management with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, on the 100th episode of the PQS Quality Corner Show.Haydon-Greatting explains how pharmacists can help patients with diabetes manage their disease state, and she provides recommendations for pharmacists to stay up-to-date on the latest diabetes news.
2021-11-0239 minPQS Quality Corner ShowDiscussing Pharmacist Board CertificationPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD discusses pharmacist board certification with Brian Lawson, PharmD, Associate Executive Director at BPS - Board of Pharmacy Specialties on the PQS Quality Corner Show. Lawson explains what Board Certification means and also talks about new and upcoming specialty areas coming soon.
2021-10-1925 minPQS Quality Corner ShowPreparing for the 2021- 2022 Flu SeasonLitjen (L.J) Tan, MS, PhD, Chief Policy and Partnerships Officer at immunize.org (IAC) and Co-Chair, National Adult Immunization Summit and National Influenza Vaccine Summit joins the PQS Quality Corner Show to talk Flu Season 2021 with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD.Tan reviews a bit about flu season 2020 and explains how 2021 could be different. He also encourages more pharmacist communications and patient engagement for increased flu vaccinations.CE credit for this podcast is no longer available.
2021-10-0537 minPQS Quality Corner ShowCelebrating International Podcast DayThe PQS Quality Corner Show celebrates International Podcast Day on September 30, 2021 with premium bonus content in the form of a mini-episode thank you to you, the listener. PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and David Simoneaux, PQS Communications Specialist talks about upcoming episodes, the inclusion of Continuing Education episodes and some podcast stats from 2021.
2021-09-3007 minPQS Quality Corner ShowEQUIPP® Questions & Answers 2021On a special Quality Corner Show episode, PQS Communications Specialist David Simoneaux, who produces the Quality Corner Show, asks PQS Senior Manager, Pharmacy Accounts, Nick Dorich to answer some recent EQuIPP® webinar questions. Topics include PDC numerators, star rating measures, GPI/NDC product lists and more.This episode includes a brief introduction by Nancy Chung, Chief Operating Officer at PQS. The questions asked in the podcast were taken from actual attendees using the Q&A function of the June 8, 2021 EQuIPP® Webinar/live event.
2021-06-2921 minPQS Quality Corner ShowImproving Patient Outcomes with Humana’s Expanded A1c ProgramSarah Shetler, PharmD, MPH Clinical Program Lead, Quality Network at Humana returns on the Quality Corner Show to talk about 2020 results of the PQS and Humana A1c program and what's new in 2021. PQS Senior Manager of Pharmacy Accounts and Quality Corner Show Host, Nick Dorich, PharmD interviews Shetler and PQS VP, Client Services Emily Endres about the partnership, and both elaborate on the expanded diabetes outcomes based pay-for-performance program.
2021-06-1519 minPQS Quality Corner ShowPharmacy Success Stories with Jeff Newell, Former PQS CEOPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Jeff Newell about his time as CEO for Pharmacy Quality Solutions and other pharmacy success stories.Newell also talks about professional engagement and networking in the pharmacy profession at state and national levels.
2021-05-1830 minPQS Quality Corner ShowA Conversation about Drug DiversionPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Heather Ferguson, PharmD, MS, BCPS, Drug Diversion Prevention Specialist, Clinical Risk Management at UW Medicine about drug diversion and how a pharmacy utilizes a diversion prevention program.
2021-04-2031 minPQS Quality Corner ShowHarm Reduction and Naloxone Access in Opioid ManagementPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD speaks with Dan Arendt, Pharm.D., BCPS, Assistant Professor, Pain Stewardship at The James L. Winkle College of Pharmacy at the University of Cincinnati and Marisa Brizzi, PharmD, BCPS, AAHIVP, Pain Stewardship Clinical Pharmacist at UC Health about harm reduction and naloxone access in opioid management.
2021-04-1348 minPQS Quality Corner ShowOpioid Management Screenings and Primacy Care Team CollaborationPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alison R. Knutson, PharmD, Medication Therapy Management at Park Nicollet Creekside Clinic about opioid management screenings and best screening practices in patients needing pain management on the Quality Corner Show. Knutson discusses how the comfortability of prescribing opioids has changed in the past 30 years and what tools are available for healthcare providers to build a successful treatment plan for the patient.
2021-04-0626 minPQS Quality Corner ShowImplementing Pharmacogenetics at the Pharmacy LevelPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews GenXys Chief Scientific Officer Martin Dawes MB.BS MD FRCGP about Pharmacogenomic testing on the Quality Corner Show. Dawes discusses how primary care physicians, other prescribers and pharmacists can implement pharmacogenetic testing into their workflow.
2021-03-3027 minPQS Quality Corner ShowAn Interview with Nancy Chung, PQS Chief Operating OfficerPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Nancy Chung, PQS Chief Operating Officer about her new role with the company, what's coming down the pipeline and what excites her about pharmacy.
2021-03-2322 minPQS Quality Corner ShowEQuIPP® Best Practices and Reviewing 2020 Calendar Year DataPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Cora Eilders, Senior Manager, Payer Relations at PQS about EQuIPP® Performance Improvement Strategies for 2021 such as reviewing full year 2020 data in the EQuIPP® platform . Cora also explains the value of the "analyze performance" button and the Quality Improvement Programs table.
2021-03-0929 minPQS Quality Corner ShowManaging Covid-19 Pharmacy ServicesPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with Alice Dillard, Pharmacist, Manager and Co-owner of Triangle Pharmacy, in Durham, NC, about managing Covid-19 services. Triangle pharmacy has currently been providing Covid testing, but now is preparing for Covid vaccine administration.Dillard explains the preparation steps involved in offering this service as well as the importance of community volunteering. She details the value of being a pharmacy preceptor to students and how they help with offering these services.
2021-03-0232 minPQS Quality Corner ShowIncorporating Pharmacies into the Quality Measure LandscapeSenior Director, Quality Measurement at the National Quality Forum (NQF), Samuel Stolpe guests on the PQS Quality Corner Show to talk quality measures with host PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD. Stolpe talks about measurement opportunities for pharmacists and cardiovascular measures related to the Centers for Medicare & Medicaid Services’ Shared Savings Program.
2021-02-2334 minPQS Quality Corner ShowUnderstanding Clinical Guidelines for Patients with Cardiovascular DiseasePQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Prashanth Iyer, PharmD, BCPS, General Cardiology Clinical Specialist at UNC Medical Center about understanding clinical guidelines and primary literature for cardiovascular disease patients. Iyer elaborates why the patients' understanding of the importance of medications ultimately affects long term goals for patients and how that can empower them to take ownership of that care.
2021-02-1629 minPQS Quality Corner ShowHow Community Pharmacists can Support Transitions of Care for Cardiovascular DiseasePQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Lucianne (Lucy) West, PharmD, BCCP, Heart Failure and Heart Transplant Clinical Pharmacist at Cleveland Clinic, about working with patients that have had a major cardiovascular events such as heart failure or a heart transplant. Lucy talks about medicine regimens for these patients and the importance of pharmacist interventions to avoid patient readmissions.
2021-02-0935 minPQS Quality Corner ShowAn Interview with Laura Cranston, CEO Emeritus, Pharmacy Quality AlliancePQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Laura Cranston, CEO Emeritus, Pharmacy Quality Alliance (PQA) about her 15 years of service with the organization and the importance of medication quality use. Cranston also talks about social determinants of health, the importance of pharmacists being involved with measure evaluation and for shifting from fee for service to value-based payment.
2021-02-0229 minPQS Quality Corner ShowThe 2020 PQS Trend Report in Pharmacy Quality: Payer Challenges and OpportunitiesPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews the Payer Challenges and Opportunities Section III of the 2020 PQS Trend Report in Pharmacy Quality with PQS Vice President of Client Services Emily Endres.
2021-01-2630 minPQS Quality Corner ShowThe 2020 PQS Trend Report in Pharmacy Quality: Pharmacy ReadinessPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Anne L. Burns, RPh, Vice President, Professional Affairs at the American Pharmacists Association (APhA) about the pharmacy readiness survey and the results published in Section II of the 2020 PQS Trend Report in Pharmacy Quality.
2021-01-1946 minPQS Quality Corner ShowThe 2020 PQS Trend Report in Pharmacy Quality: Highlighting Consumer PerceptionsPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Terri Warholak, PhD, RPh, CPHQ, FAPhA, Assistant Dean, Academic Affairs and Assessment for the College of Pharmacy at THE UNIVERSITY OF ARIZONA and Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about their work on the consumer perceptions survey and the results published in Section I of the 2020 PQS Trend Report in Pharmacy Quality.
2021-01-1230 minPQS Quality Corner ShowMedicare 2021 Star Ratings for Health Plans and PharmaciesPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about changes to the Medicare 2021 Star Ratings, major takeaways related to medication-use quality measures, and what that may mean for health plans and pharmacies.
2021-01-0642 minPQS Quality Corner ShowCOVID-19 Vaccine and Long-Term Care PatientsIn a special end of year podcast, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Betsy Elswick, PharmD, Clinical Associate Professor at West Virginia University School of Pharmacy about Covid-19 vaccine administration and long-term care patients. This episode was recorded on 12.22.2020.
2020-12-2333 minPQS Quality Corner ShowAnswering Your Biggest EQuIPP® Questions of 2020PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews with PQS Client Services Senior Specialist Amanda Malooley some of the biggest EQuIPP® questions that users had in 2020. These questions were the most frequent or impactful questions from pharmacies using the EQuIPP® platform.
2020-12-2220 minPQS Quality Corner ShowMental Health Measures in UsePQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Beth Arnold, Professional Services Project Manager at Costco Wholesale Pharmacy about mental health or behavioral health quality measures in pharmacy use.
2020-12-1523 minPQS Quality Corner ShowWhat is Mental Health First Aid?PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Katie Dollar, Pharm.D., Clinical Pharmacist at Balls Food Stores on the topic of Mental Health First Aid and its use in pharmacy.
2020-12-0828 minPQS Quality Corner ShowMental Health Screening in PharmacyPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Cortney M. Mospan, PharmD, BCACP, BCGP, CPP, Associate Professor of Pharmacy at Wingate University School of Pharmacy about mental health screening in pharmacy.
2020-12-0139 minPQS Quality Corner ShowFilling a Gap in Mental HealthcarePQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Tawny L. Smith, PharmD, BCPP, Associate Professor of Psychiatry & Behavioral Sciences a the Dell Medical School, The University of Texas at Austin about mental healthcare. Dorich and Smith talk about how pharmacists can utilize medication knowledge to impact patient's mental health during the COVID-19 pandemic.
2020-11-2433 minPQS Quality Corner ShowQuality Corner Season One Wrap UpDuring season one of the Quality Corner Show, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviewed many leaders and innovators in pharmacy. To wrap the season, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with PQS team members Brittany Boyd, MHA, CPhT and Jasmine Perry, PharmD Candidate about the past year.Boyd and Perry discuss their favorite episodes of the podcast this season, while also highlighting changes experienced due to COVID-19. The podcast highlights the critical role of pharmacists and interns during the global pandemic and the work being done to prevent the...
2020-11-1723 minPQS Quality Corner ShowHow Can Pharmacists Use Social Media Effectively?PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Richard Waithe, PharmD about ways pharmacists can effectively use social media to connect within the industry and what work needs to be done for pharmacy communications.
2020-11-1032 minPQS Quality Corner ShowHow Student Pharmacists Can Shape the Future of PharmacyPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews one of the current leaders of APhA-ASP, Juan Rodriguez from the University of Tennessee Health Science Center College of Pharmacy about student pharmacists are making an impact in the pharmacy profession.
2020-11-0333 minPQS Quality Corner ShowImproving Healthcare Quality in Non-Traditional Pharmacy RolesPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Maria Scarlatos, PharmD, CPHQ, about value based program development and innovation in pharmacy careers.
2020-10-2726 minPQS Quality Corner ShowElevating the Role of Pharmacy TechniciansPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alex J. Adams, Administrator, Idaho Division of Financial Management about optimizing the role of the pharmacy technician and increasing their responsibilities on the pharmacy team.
2020-10-2036 minPQS Quality Corner ShowHow to Successfully Implement Pharmacist Provider StatusPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Julie Akers, PharmD, BCACP, Clinical Associate Professor of the Department of Pharmacotherapy at Washington State University College of Pharmacy and Pharmaceutical Sciences about pharmacy provider status and the challenges in expanding the scope of practice.
2020-10-1329 minPQS Quality Corner ShowAPhA President Michael D. Hogue Speaks on American Pharmacists MonthOctober is American Pharmacists Month and PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews APhA President Michael D. Hogue about the significance of American Pharmacists Month and the value of today's pharmacist.#APhM2020 Hogue also discusses the importance of pharmacists joining a professional pharmacy organization at a state level and joining the American Pharmacists Association at a national level.
2020-10-0631 minPQS Quality Corner ShowHow Does Pharmacy Quality Alliance Develop Quality Measures? PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pharmacy Quality Alliance (PQA) Vice President, Performance Measurement Lisa Hines, PharmD to find out how PQA develops quality measures. Hines also explains what are quality measures, who they are made for and why they are important.
2020-09-2920 minPQS Quality Corner ShowFall-ing into New Routines with Student Pharmacist Jasmine PerryPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD catches up with Jasmine Perry, BS, third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy to talk about internships, student rotations, pharmacy school and working in a pharmacy during a very different looking Fall 2020. Get to know Jasmine Perry on this podcast and check out her YouTube Channel.
2020-09-2222 minPQS Quality Corner ShowWhat is the COVID-19 Prevention Network?PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with Parth Shah, PharmD, PhD, Assistant Professor, Hutchinson Institute for Cancer Outcomes Research, about the COVID-19 Prevention Network. Shah describes his current role and explains how pharmacists have the ability to encourage patients to take part in the COVID-19 prevention network.To volunteer please visit The Coronavirus Clinical Studies COVID-19 Prevention Network.
2020-09-0829 minPQS Quality Corner ShowPreparing for Immunization SeasonPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews David P. Zgarrick, PhD, FAPhA, professor in the Department of Pharmacy and Health Systems Sciences in the School of Pharmacy at Northeastern University’s Bouvé College of Health Sciences in Boston, Massachusetts about preparing for immunizations this fall on the PQS Quality Corner Show. This is a continued conversation related to the 7.22.2020 Pharmacy Times Article Prepping for Flu Season in 2020: Why the Vaccine Is More Important Than Ever.
2020-09-0125 minPQS Quality Corner ShowPreparing Community Pharmacies for the Flu and COVID-19 CollisionPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Love Oak Pharmacy in Eastland, Texas, Benjamin McNabb, PharmD, about methods to tackle the flu and COVID-19 collision occurring in the near future. McNabb highlights the shift of pharmacy practice to a holistic, value based model while also discussing how team work and innovation will positively impact patients during immunization season.
2020-08-2529 minPQS Quality Corner ShowBuilding Upon the Quality Improvement Framework for Pharmacy ServicesPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, explores building upon the quality improvement framework for pharmacy services with Pharmacy Quality Alliance (PQA) team members, Patrick Campbell, PharmD, PhD, Senior Director of Research and Mel Nelson, PharmD, CPHQ, Director of Research & Operations on the PQS Quality Corner Show.
2020-08-1827 minPQS Quality Corner ShowImproving Quality in Community Pharmacy PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Thrift Clinic Pharmacy in Louisiana, Germaine Robinson, PD, about methods to improve quality metrics in independent pharmacy. Robinson describes how team work, years of experience, and innovation dramatically improved her services offered to patients.
2020-08-1126 minPQS Quality Corner ShowCybersecurity During COVID-19 PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews PQS Team Member Bill Laukaitis, MS on cybersecurity during COVID-19 on the latest episode of the Quality Corner Show. Laukaitis currently serves as the Manager of Infrastructure and Compliance at PQS.
2020-08-0419 minPQS Quality Corner ShowNew PQA Polypharmacy and Opioid Measures Hosted in EQuIPP®PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks new hosted measures in EQuIPP with Zac Renfro, PharmD, Brittany Boyd, MHA, CPhT, and Cora Eilders, MHA, on the PQS Quality Corner Show. The groups specifically reviews PQA measures: Polypharmacy Use of Multiple Anticholinergic Medications in Older Adults, Polypharmacy CNS Active Medications in Older Adults and Use of Opioids at High Dosage in Persons without Cancer.
2020-07-2131 minPQS Quality Corner ShowPQA Medication Use Quality Continuing Education ProgramPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews John A. Galdo, Pharm.D., M.B.A., BCPS, BCGP (Jake), Director, Education and Program Development at PQA about their new Medication Use Quality CE program on the PQS Quality Corner Show.
2020-07-1431 minPQS Quality Corner ShowGoal Setting and Making AdjustmentsIn this episode, Jasmine Perry, BS, a rising third-year PharmD candidate at the UNC Eshelman School of Pharmacy interviews PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and Brittany Boyd, Pharmacy Account Manager, about personal and pharmacy goals and making adjustments mid-year.
2020-06-3017 minPQS Quality Corner ShowHow Student Pharmacists and Technicians Contribute to Quality ImprovementPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Jasmine Perry, BS, a rising third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy on how student pharmacists and technicians contribute to the quality improvement process in the pharmacy. She currently serves as the Communications Intern with Pharmacy Quality Solutions, Inc.
2020-06-2319 minPQS Quality Corner ShowManaging and Improving Patient Health Outcomes with HumanaPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and PQS Payer Relations Account Manager, Cora Eilders, MHA talk with Sarah Dean, PharmD, MPH Clinical Program Lead, Quality Network at Humana about a new joint initiative, the Diabetes Outcomes Based Pay-for-Performance Program.
2020-06-1616 minPQS Quality Corner ShowCreating Effective Distance LearningPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with Shannon Staton, Pharm.D., MBA, RPh and Director of Education and Clinical Programs at CORE Higher Education Group about online education and the value of remote learning on the PQS Quality Corner Show.
2020-06-0920 minPQS Quality Corner ShowWhat are Drivers of Community Pharmacy-level Performance on Adherence Measures?PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, discusses drivers of community pharmacy-level performance on adherence measures with Ben Urick, PharmD, PhD and Assistant Professor, Center for Medication Optimization at the UNC Eshelman School of Pharmacy on the PQS Quality Corner Show.
2020-06-0231 minPQS Quality Corner ShowPQS Trend Report: Pre-release HighlightsPharmacy Quality Solutions Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews Todd Sega, Senior Vice President of Development & Strategy at PQS about the upcoming 2020 Trend Report in Pharmacy Quality and reviews some early findings specific to COVID-19.
2020-05-1830 minPQS Quality Corner ShowPQS Roundtable on COVID-19 Part IIPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D sits down with Zac Renfro, Pharm D, Senior Manager, Quality & Technology, and Emily Endres, Director, Payer Relations to discuss how COVID-19 may impact performance scores.
2020-04-0718 minPQS Quality Corner ShowPQS Roundtable on COVID-19Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D sits down with Zac Renfro, Pharm D, Senior Manager, Quality & Technology, and Emily Endres, Director, Payer Relations to discuss recent COVID-19 developments.
2020-03-3124 minPQS Quality Corner ShowCoronavirus in Detail and Pharmacy RetailPQS Senior Manager, Quality & Technology Zac Renfro, PharmD, talks with Jenny Arnold, PharmD, Director of Practice Development for the Washington State Pharmacy Association about COVID-19 on a special coronavirus episode of the Quality Corner Show. Jenny deep dives into coronavirus stats, provides pharmacist tips and discusses pharmacy in the midst of an outbreak.
2020-03-1125 minPQS Quality Corner ShowHighlighting Pharmacy in CanadaPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D and Neil Donald, general manager of client relations -Canada for PQS, talk pharmacy in Canada and discuss some differences and similarities in the U.S. and Canadian markets. This specifically coincides with Pharmacist Awareness Month (PAM) in Canada in March.
2020-03-0322 minPQS Quality Corner ShowImproving Patient Care and Health Outcomes with Magellan Rx ManagementPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D and Emily Endres, Director, Payer Relations at PQS discuss improving patient care and health outcomes with our guests from Magellan Rx, Jonathan Magness, Vice President, Medicare Part D and Lori Hoard, Sr. Director Networks, Provider Relations.
2020-02-2524 minPQS Quality Corner ShowFinding Your Baseline to Improve Patient CarePharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D talks with Cora Eilders, PQS payer relations account manager about reviewing last year's calendar year data to establish a baseline for future quality improvement. Then pharmacists can plan and strategize on quality improvement for patients this year. Eilders also explains how to use EQuIPP™ to reach pharmacy goals.
2020-02-1822 minPQS Quality Corner ShowIncorporating the "Law of Process" into Pharmacy LeadershipPQS Quality Corner Show Host Nick Dorich, PharmD, Director, Pharmacy Relations discusses with Brittany Boyd, Pharmacy Account Manager, the "Law of Process" from John C. Maxwell's The 21 Irrefutable Laws of Leadership and how to incorporate this into pharmacy leadership.
2020-02-1119 minPQS Quality Corner ShowPromoting Quality Care with Social MediaPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews PQS Communications Specialist David Simoneaux about promoting quality care through social media and taking on a "Big Me" Marketing mentality. They also break down the value of different social media channels.
2020-02-0415 minPQS Quality Corner ShowData Privacy Day DisciplinePharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D discusses what it takes to be a data privacy champion with Bill Laukaitis, Manager, Infrastructure and CPL at PQS. January 28 is Data Privacy Day and always a good time to review data security tips with your pharmacy team, business or healthcare group.
2020-01-2816 minPQS Quality Corner ShowQuality and the Oath of the PharmacistPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews PQS Senior Manager, Quality & Technology Zac Renfro about the Oath of the Pharmacist and how it applies to the principles of quality improvement in healthcare.
2020-01-2123 minPQS Quality Corner ShowMaking 2020 a Success with Patient/Member OutreachPharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews Emily Endres, director, payer relations at PQS about making 2020 a success through patient and member outreach in episode 14 of the podcast.
2020-01-1426 minPQS Quality Corner ShowNew Year’s Resolutions and the Improvement MindsetJesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations at PQS talk with Brittany Boyd, Pharmacy Account Manager about New Year's Resolutions in 2020 and the improvement mindset for daily life and pharmacy life. Jesse hosts one last episode before handing the torch over to Nick for future episodes.
2020-01-0731 minPQS Quality Corner ShowWho's Helping to Answer Your EQuIPP™ Support Link Questions?Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations interview PQS Client Support Specialist Amanda Malooley about her role helping customers with the EQuIPP™ platform. Malooley works behind the scenes, on the other side of the EQuIPP™ Support link, to answer all your questions.
2019-12-3115 minPQS Quality Corner ShowHow Data Science Cuts through the Data JunglePharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations talk with Peter Masters, PQS Data Scientist about untangling the data jungle and review some of his findings in the Trend Report in Pharmacy Quality Part 2. That report can be downloaded at this link from the PQS website.
2019-12-1018 minPQS Quality Corner ShowRecalls, Out-of-Stocks and the Impact they have on Performance MeasuresPQS Director, Quality Programs, Jesse McCullough, PharmD introduces Brittany Love, Pharmacy Account Manager to the Quality Corner podcast for episode six. Brittany talks about addressing community pharmacy questions at the National Community Pharmacy Association Conference of 2019 and a user group meeting on EQuIPP™. Jesse and Brittany take time to discuss out-of-stocks and recalls and how to take these into account when dealing with performance measures.
2019-11-1918 min