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MSP Insider
The Dangerous Truth: What MSP Owners Must Unlearn Now
Are you struggling to find the key to scaling your MSP effectively while avoiding common pitfalls? Discover raw insights and strategic transformation in this episode of MSP Insider with Antwine Jackson.Summary: In this riveting discussion, Antwine Jackson, a seasoned MSP leader, reveals his journey from an uncertain entrepreneur to a savvy industry insider. Learn how to distinguish harmful advice and leverage authentic strategies that could redefine your success pathway.🔍 Key Topics Covered:• Understanding and addressing common MSP growth hurdles• Secrets to scaling your MSP business effectively• MSP leadership evolution: Strategic insights f...
2025-12-08
53 min
Paul Green's MSP Marketing Podcast
Don’t miss out: Hot new MSP sales book
The podcast powered by the MSP Marketing Edge Welcome to Episode 315 of the MSP Marketing Podcast with me, Paul Green. This week… Don’t miss out: Hot new MSP sales book: If sales is one of the biggest headaches within your MSP, then heads up, you need good advice and a solid plan… and I’ve got just the solution. The worst advice for MSPs: MSP growth strategies should vary dependant on context. Do you know which plan is right for you? Let’s find out… How an MSP built £8m of recurring revenue: Let me introduce you...
2025-11-25
33 min
Paul Green's MSP Marketing Podcast
Danger! Never assume your MSP’s clients are loyal
The podcast powered by the MSP Marketing Edge Welcome to Episode 314 of the MSP Marketing Podcast with me, Paul Green. This week… Danger! Never assume your MSP’s clients are loyal: It’s hard for MSPs to win a client, but when they do join you, they stay with you for years. But what if that retention leads to a false sense of security? The reason your MSP’s marketing is so hard: MSPs often struggle, not just with knowing what marketing to do, but also with implementing it. And yet implementation is the secret sauce. Does you...
2025-11-18
25 min
Paul Green's MSP Marketing Podcast
Why being the cheapest MSP is a bad strategy
The podcast powered by the MSP Marketing Edge Welcome to Episode 312 of the MSP Marketing Podcast with me, Paul Green. This week… Why being the cheapest MSP is a bad strategy: If your marketing strategy is to be the cheapest MSP around, what you’re actually doing is setting yourself up to attract the worst clients, who create the most noise and generate the least amount of profit. The #1 all time secret of epic MSP marketing: The marketing winners aren’t smarter and don’t necessarily work harder than everyone else. They just get more of the righ...
2025-11-04
31 min
Paul Green's MSP Marketing Podcast
Is your MSP wasting time on marketing?
The podcast powered by the MSP Marketing Edge Welcome to Episode 311 of the MSP Marketing Podcast with me, Paul Green. This week… Is your MSP wasting time on marketing?: Here’s a tactic that all pro marketers use, yet very few MSPs are even aware of. It’s going to save you time and it could even help you find a brand new client. 7 MASSIVE mistakes that stop MSPs generating leads: Most MSPs make a series of huge mistakes that hobble their lead generation. Here’s how to change that. This old MSP lead gen tactic never fa...
2025-10-28
25 min
MSP Insider
Scaling Your MSP: Why Curiosity Beats Being Right
Ever wonder why your MSP isn't scaling as fast as you'd like? Discover the transformative power of curiosity over the need to always be right, and learn how to truly differentiate your MSP. Summary: In this episode of MSP Insider, we're cutting through the industry noise to reveal how MSPs can grow smarter by embracing curiosity and focusing on what matters most—your clients. Learn why traditional pricing models may be holding you back and how you can disrupt the MSP echo chamber to achieve sustainable growth. 🔍 Key Topics Covered: •...
2025-10-27
1h 11
MSP Insider
Stop Hiding Behind Tickets: The Human Element of MSP Success
Discover why hiding behind ticket portals is costing your MSP dearly and how human connections can propel your growth. Summary: In this episode of MSP Insider, industry veteran Joshua Jones shares insights from his journey through MSPs ranging from 10 to 800 employees. Learn how aligning sales and technical teams and prioritizing human connections can drastically transform your MSP's growth trajectory. 🔍 Key Topics Covered: • The impact of human connections on MSP growth • Aligning sales and technical teams for seamless operations • The real issues with tool sprawl in MSPs • How t...
2025-10-13
54 min
Paul Green's MSP Marketing Podcast
Your MSP should AVOID these AI tools
The podcast powered by the MSP Marketing Edge Welcome to Episode 306 of the MSP Marketing Podcast with me, Paul Green. This week… Your MSP should AVOID these AI tools: If you want to be more productive, do better marketing and ultimately grow your MSP, there are AI tools you’ll definitely want to avoid. Instead, here are five AI tools that you should be using right now. Why your MSP doesn’t stand out (and how to fix that): There are thousands of MSPs to choose from, so why would people choose you? Let me share a couple...
2025-09-23
32 min
MSP Insider
MSP Growth Breakdown: Why Most Sales Strategies Fail
Are you an MSP struggling to grow despite your best efforts? Learn why traditional sales practices might be holding you back and discover strategic insights to transform your business. Summary: In this episode of MSP Insider, we dive deep into the complexities of MSP sales and why many fall short of their growth targets. Paul Lloyd, an industry veteran, shares actionable strategies and real-world examples to guide MSP owners on a path of deliberate and sustainable growth. 🔍 Key Topics Covered: • Why MSP sales often plateau and how to break through...
2025-09-22
1h 11
Paul Green's MSP Marketing Podcast
How to market your MSP to accountants
The podcast powered by the MSP Marketing Edge Welcome to Episode 303 of the MSP Marketing Podcast with me, Paul Green. This week… How to market your MSP to accountants: Accountants are a perfect fit for MSPs. Learn how to speak their language to win over their hearts and minds to give your MSP the competitive edge. 4 huge marketing problems that damage your MSP: These marketing problems do massive amounts of damage to MSPs, and yet they’re so easy to overcome when you understand them. Are these damaging your business? Here’s what to do. MSP inside...
2025-09-02
34 min
Paul Green's MSP Marketing Podcast
Should your MSP get HubSpot? A review
The podcast powered by the MSP Marketing Edge Welcome to Episode 301 of the MSP Marketing Podcast with me, Paul Green. This week… Should your MSP get HubSpot? A review: The system you use to manage marketing with your prospects has to be a good match for your MSP, otherwise you could have a very costly waste of time on your hands. So, is Hubspot the right choice for you? Free Windows 10 end of life marketing materials: Windows 10 end of life is now less than two months away and this could be a massive once a decade ma...
2025-08-19
39 min
MSP Insider
Unlocking MSP Success: The Real Accountability Blueprint
In this episode of MSP Insider, discover why most MSPs struggle with growth and learn the transformative power of accountability frameworks. Summary: Join us as we dive deep into the realities of MSP leadership and accountability, with expert insights on how to navigate the challenges of scalability and team dynamics. Uncover why best practices often fall short and discover actionable strategies to revolutionize your MSP business. 🔍 Key Topics Covered: • The role of accountability in MSP growth and scalability • Breaking down the myths of MSP best practices • Transforming from a consultant...
2025-08-14
59 min
MSP Insider
Escape the Grind: Building a Life-Friendly MSP Business
Is the hustle and grind draining the life out of your MSP? Discover how to break free from the business prison and finally achieve the success you deserve! Summary: Join Paul Green in this episode of MSP Insider as he unpacks the realities of MSP marketing, shares life-changing strategies to grow your business, and reveals the common traps that keep you stuck. Whether you’re struggling with sales or desperately trying to scale, this conversation is your roadmap to building a thriving, life-friendly MSP. 🔍 Key Topics Covered: • How to escape the "busi...
2025-08-07
1h 03
MSP Insider
Client Expectations vs. Reality: An MSP's Survival Guide
Do you feel the tension between what your MSP promises and what it delivers? Discover how bridging this gap can set you apart from the competition. Summary: In this episode of MSP Insider, we dive deep into the often-overlooked disconnect between MSP agreements and real-world client expectations. Mike Pedrick, an industry expert, reveals vital insights on how to navigate relationship dynamics, set crystal-clear expectations, and deliver truly remarkable service. This is an eye-opener for MSP owners looking to scale their operations smarter and retain their clients for the long haul. 🔍 Key Topics Covere...
2025-08-04
52 min
MSP Insider
MSP 3.0: The Future of Managed Services Revealed
The future of managed services is no longer a distant promise; it's an urgent call to action for MSP owners ready to transform and thrive. Learn why shifting your mindset is crucial to your MSP's growth. Summary: In this episode of MSP Insider, industry veteran Tim Thomson joins us to discuss the transition to MSP 3.0, unlocking new growth opportunities through innovative mindsets and technologies. If you're ready to accelerate your MSP's success, it's time to tune in and learn actionable strategies that can be implemented today. 🔍 Key Topics Covered: • MSP...
2025-07-31
54 min
Paul Green's MSP Marketing Podcast
ICP: Jargon or a powerful MSP marketing tool?
The podcast powered by the MSP Marketing Edge Welcome to Episode 298 of the MSP Marketing Podcast with me, Paul Green. This week… ICP: Jargon or a powerful MSP marketing tool?: Your MSP’s Ideal Customer Profile is a clear picture of the type of business that you want more of. When you’re clear on who you are targeting, everything else becomes easier. MSPs: How to never drop a ball (no matter how busy you are): If you want to run the best MSP you can and find new clients at the same time without the fear o...
2025-07-29
28 min
MSP Insider
MSP Owners Are Blindly Ignoring This Key Metric
Are you flying blind when it comes to your MSP's margins? Discover the hard truths that could transform the financial health of your MSP business. Summary: In this episode of MSP Insider, Joe Burns, co-founder and CEO of Reformed IT, sits down to reveal the uncomfortable truths about MSP margins and why many MSPs are flying blind. We dive into understanding your numbers, making informed decisions, and reshaping your approach to pricing and client engagement. This episode is packed with essential insights designed to help MSPs scale smarter and increase profitability. 🔍 Key Topi...
2025-07-28
53 min
MSP Insider
Client Expectations vs. Reality: An MSP's Survival Guide
Do you feel the tension between what your MSP promises and what it delivers? Discover how bridging this gap can set you apart from the competition. Summary: In this episode of MSP Insider, we dive deep into the often-overlooked disconnect between MSP agreements and real-world client expectations. Mike Pedrick, an industry expert, reveals vital insights on how to navigate relationship dynamics, set crystal-clear expectations, and deliver truly remarkable service. This is an eye-opener for MSP owners looking to scale their operations smarter and retain their clients for the long haul.Key Topics C...
2025-07-24
52 min
Paul Green's MSP Marketing Podcast
Every MSP should listen to this book
The podcast powered by the MSP Marketing Edge Welcome to Episode 297 of the MSP Marketing Podcast with me, Paul Green. This week… Every MSP should listen to this book: If you implement the simple ideas inside this book, it will dramatically improve your marketing – you’ll get more attention and ultimately a lot more business for your MSP. Would your MSP tackle a one off project to unlock MRR?: There is a way to warm up reluctant prospects and build a solid relationship with them, before asking them to sign a monthly recurring revenue contract with your M...
2025-07-22
31 min
Paul Green's MSP Marketing Podcast
Ghosted? Send your MSP’s proposals in 3 ways
The podcast powered by the MSP Marketing Edge Welcome to Episode 295 of the MSP Marketing Podcast with me, Paul Green. This week… Ghosted? Send your MSP’s proposals in 3 ways: There are a number of things we can do to minimise proposal ghosting with prospects. Only sending it digitally risks your proposal being lost in digital noise. A free cyber security webinar outline any MSP can use: Webinars are a great way to enhance your reputation and your perceived authority as the local tech expert. Let me give you a free cyber security webinar outline that any M...
2025-07-08
45 min
MSP Insider
Struggling to Scale? The MSP Owner’s Dilemma Explained
Are you an MSP leader grappling with stagnation and scaling hurdles? Discover the hard truths and transformative insights that are holding you back in today’s cluttered market. Summary: Join us in this episode of MSP Insider as we dive into the core challenges MSP owners face in scaling their business. Ron Losavsky shares his extensive coaching experience, revealing key barriers to growth and providing a roadmap for meaningful transformations in your MSP operations. If you’re ready to surpass mere survival and build a thriving MSP asset, this episode is your blueprint. 🔍 Key Topic...
2025-06-30
33 min
MSP Insider
MSP Automation: Unlocking Efficiency with AI With Ashley Cooper
In this episode of MSP Insider, we're diving deep into the often overlooked but massively impactful world of open source and how it's revolutionizing the MSP industry. Summary: Learn how community-driven resources and open source tools can transform your MSP, streamline operations, and enhance service delivery. Plus, discover why AI isn't just a buzzword but a powerful ally for scaling your business smarter. 🔍 Key Topics Covered: • The hidden benefits of open source for MSPs • How community engagement boosts MSP growth • AI tools that are redefining MSP operations • The pitfalls of ignoring open...
2025-06-16
55 min
Paul Green's MSP Marketing Podcast
Can your MSP offer an easy first purchase?
The podcast powered by the MSP Marketing Edge Welcome to Episode 290 of the MSP Marketing Podcast with me, Paul Green. This week… Can your MSP offer an easy first purchase?: One of the biggest MSP marketing hurdles is asking potential clients to go from nothing to a monthly recurring revenue contract. A better way is to give them an easy first purchase. Does your MSP do whatever it takes to keep clients happy?: Flexibility and initiative needs to be a culture within an MSP, not a policy. A culture of “do whatever makes technology easy for clie...
2025-06-03
36 min
Paul Green's MSP Marketing Podcast
How to get your MSP recommended by ChatGPT
The podcast powered by the MSP Marketing Edge Welcome to Episode 286 of the MSP Marketing Podcast with me, Paul Green. This week… How to get your MSP recommended by ChatGPT: Ordinary people don’t just use Google for search anymore, many searches are being done using generative AI platforms. Are you ready to find out about GEO and how to leverage it for your MSP? 3 marketing priorities for your MSP in May: Want to do something to speed up your MSP’s growth as we near the middle of the year? Here’s some marketing ideas for May...
2025-05-06
35 min
Paul Green's MSP Marketing Podcast
To grow your MSP, scrap these pointless tasks
The podcast powered by the MSP Marketing Edge Welcome to Episode 285 of the MSP Marketing Podcast with me, Paul Green. This week… To grow your MSP, scrap these pointless tasks: One of the curses of the MSP owner is the never-ending list of things that you need to do. Use the 80/20 rule to identify the things that make the biggest difference to the growth of your business. Don’t be scared to present that cyber security webinar: Speaking at a seminar or a webinar can be an incredibly powerful way to attract prospects, warm them up and...
2025-04-29
27 min
Paul Green's MSP Marketing Podcast
Optimize your MSP’s marketing for voice & AI search?
The podcast powered by the MSP Marketing Edge Welcome to Episode 278 of the MSP Marketing Podcast with me, Paul Green. This week… Optimize your MSP’s marketing for voice & AI search?: AI and voice search is on the rise – let’s find out if you can use it to get more traffic to your website. The perfect MSP sales promotion, that’s 1,000% GUARANTEED to work: What has worked really well for you in the past but for some reason you just stopped doing it? Perhaps it’s time to re-start it but with a better system in place. A...
2025-03-11
36 min
Paul Green's MSP Marketing Podcast
No idea where to start with your MSP’s marketing? Start Here
The podcast powered by the MSP Marketing Edge Welcome to Episode 277 of the MSP Marketing Podcast with me, Paul Green. This week… No idea where to start with your MSP’s marketing? Start Here: Discover the most important marketing things that will bring new leads into your MSP in my brand new, easy to read book. People only buy managed services for one of two reasons: Most purchases are made to either fix a problem (needs), or to make the buyer feel good (wants). You should offer an almost endless supply of additional services to meet thes...
2025-03-04
30 min
Paul Green's MSP Marketing Podcast
Why the tough life of an MSP owner is worth it
The podcast powered by the MSP Marketing Edge Welcome to Episode 275 of the MSP Marketing Podcast with me, Paul Green. This week… Why the tough life of an MSP owner is worth it: Running a business can feel like it’s sucking all your time and energy, but the big picture is that you can work towards the lifestyle you most want to live. How a messy office damages your MSP’s sales: Is your office a pristine, tidy space with zero mess or an untidy space packed with clutter? Find out why your environment impacts your ef...
2025-02-18
26 min
Paul Green's MSP Marketing Podcast
Why does my MSP’s marketing NEVER work?
The podcast powered by the MSP Marketing Edge Welcome to Episode 273 of the MSP Marketing Podcast with me, Paul Green. This week… “Why does my MSP’s marketing NEVER work?”: Discover how to pinpoint what’s holding your marketing back, how to turn it into a system that works, and why this approach could unlock new growth for your business. Which is better for MSPs: Syndicated blogs or original content?: Up-to-date blog content on your website shows your MSP is active and it’s also great for demonstrating expertise and authority in technology. Aim to post a blog artic...
2025-02-04
28 min
Paul Green's MSP Marketing Podcast
3 big MSP marketing priorities for 2025
The podcast powered by the MSP Marketing Edge Welcome to Episode 266 of the MSP Marketing Podcast with me, Paul Green. This week… 3 big MSP marketing priorities for 2025: The silver bullet to getting new clients and growing your MSP lies in consistent and persistent marketing. Make it easy by prioritising these three things. And 3 big questions to ask yourself: Before the new year begins, take some time to answer these questions and focus yourself on your future goals, in life and in business. This MSP is using a clever backdoor marketing tactic: My guest this week tells us w...
2024-12-17
31 min
Paul Green's MSP Marketing Podcast
Successful MSP owners exercise
The podcast powered by the MSP Marketing Edge Welcome to Episode 265 of the MSP Marketing Podcast with me, Paul Green. This week… Successful MSP owners exercise: Our bodies are amazing, but they’re even better when we use them on a regular basis. Even just a 20 minute walk every single day keeps your body sharp – and also your mind. How one client question can turn into 7 pieces of content for your MSP: To do great marketing for your MSP, you need great content. There’s tons of it around and there’s a simple way to extract it...
2024-12-10
35 min
Paul Green's MSP Marketing Podcast
Golden rules of MSP sales & marketing
The podcast powered by the MSP Marketing Edge Welcome to Episode 259 of the MSP Marketing Podcast with me, Paul Green. This week… Golden rules of MSP sales & marketing: I asked my MSP marketing Facebook group what their golden rules of sales and marketing would be, and I’ve got the highlights for you. 3 ways to kill your MSP’s sales: There are many mistakes MSPs make that stop them from winning new clients. Here are three that I see holding back MSPs everywhere. How MSPs can build self managing teams: If you have to turn up every...
2024-10-29
25 min
Paul Green's MSP Marketing Podcast
9 MSP marketing ideas to break into a new vertical
The podcast powered by the MSP Marketing Edge Welcome to Episode 254 of the MSP Marketing Podcast with me, Paul Green. This week… 9 MSP marketing ideas to break into a new vertical: One of the easiest ways to grow your MSP is to target a vertical. Marketing to a vertical is so much easier than marketing to a general audience. How to stand out at networking meetings: To get the most from networking meetings you have to stand out but in the right way, in the most authentic way. And I’m going to tell you exactly how...
2024-09-24
19 min
Paul Green's MSP Marketing Podcast
How to grade the quality of your MSP’s leads
The podcast powered by the MSP Marketing Edge Welcome to Episode 249 of the MSP Marketing Podcast with me, Paul Green. This week… How to grade the quality of your MSP’s leads: I encourage you to prioritise leads to focus on prospects truly worth your time. (jump to) If I suggested you spent 80% of your time marketing your MSP, would you think I was nuts? I believe that to grow your MSP and secure its future, you need to shift your focus from operations to marketing, making it your top priority to attract and c...
2024-08-20
30 min
Paul Green's MSP Marketing Podcast
Episode 246: As the MSP leader, actions beat words
The podcast powered by the MSP Marketing Edge Welcome to this week’s episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this episode I explain why it’s so important to lead by example in your MSP, as your team’s behaviour will mirror your actions more than your words. (jump to) I also share a story of an MSP owner who successfully took a three-week break by properly resourcing his team, implementing clear systems, and maintaining visibility, proving his bus...
2024-07-30
29 min
Paul Green's MSP Marketing Podcast
Episode 245: You sure that prospect’s a great fit for your MSP?
The podcast powered by the MSP Marketing Edge Welcome to this week’s episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this episode I encourage you to assess your prospects to ensure they are the right fit for your MSP. Assess their value appreciation, willingness to follow advice and pay fairly, dependence on technology, and timely payment habits. (jump to) I also explain why effectively converting leads into loyal clients requires persistent follow-up, strategic long-term engagement, and thoughtful touches. Foll...
2024-07-23
28 min
Paul Green's MSP Marketing Podcast
Episode 241: Should your MSP have a presence on Reddit or X?
The podcast powered by the MSP Marketing Edge Welcome to this week’s episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this episode I advise where to focus your MSP’s social media efforts to make the biggest impact. LinkedIn and Facebook will help you reach key decision-makers, while platforms like Instagram and Twitter may only be useful if you’re targeting a niche. (jump to) I also explain why MSPs should focus on strategic, long-term hiring, and seek short-te...
2024-06-25
28 min
Paul Green's MSP Marketing Podcast
Episode 238: HUH? Growing your MSP should be… boring???
The podcast powered by the MSP Marketing Edge Welcome to this week’s episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this episode I explain why a level of boredom in your MSP business indicates success, and allows you to focus on growth and improvement. (jump to) I also tell you why email remains the powerhouse communication tool for MSPs, essential for owning client data and building strong relationships through consistent, engaging content. (jump to) Megan Killian join...
2024-06-04
33 min
MSP Community Live (Video)
MSP Community Live | Ep. 35: 5/10/2024
Don't miss this week's episode of MSP Community Live, airing on Friday, May 10th at 11:00 am ET. Host Ray Orsini is back in action alongside Kyle Spooner, ready to delve into the hottest threads and topics in the MSP Community this week. Don't miss out on their insights and valuable discussions to help you stay informed and ahead in the industry! Connect with our hosts and guest: Matt Topper: https://www.linkedin.com/in/matthew-topper/ Ray Orsini: https://www.linkedin.com/in/rayorsini/ Join the MSP Communities:
2024-05-10
00 min
MSP Community Live (Audio)
MSP Community Live | Ep. 35: 5/10/2024
Don't miss this week's episode of MSP Community Live, airing on Friday, May 10th at 11:00 am ET. Host Ray Orsini is back in action alongside Kyle Spooner, ready to delve into the hottest threads and topics in the MSP Community this week. Don't miss out on their insights and valuable discussions to help you stay informed and ahead in the industry! Connect with our hosts and guest: Matt Topper: https://www.linkedin.com/in/matthew-topper/ Ray Orsini: https://www.linkedin.com/in/rayorsini/ Join the MSP Communities:
2024-05-10
00 min
Paul Green's MSP Marketing Podcast
Episode 234: How to market your MSP to a vertical
Episode 234 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 How to market your MSP to a vertical 10:14 This productivity hack will help you Get Things Done 18:56 Engender happier, more productive staff Featured guest: Thank you to Dr. Kevin Gazzara, leadership coach and Senior Partner of Magna Leadership Solutions, for joining me to talk about how MSP owners can keep their staff happy, make them feel valued, and in...
2024-05-07
41 min
Paul Green's MSP Marketing Podcast
Episode 233: The MSP that’s unstoppable
Episode 233 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Why you need Big Mo in your business 08:01 Systemize your ability to under-promise and over-deliver 15:41 This expert can help you grow your MSP business Featured guest: Thank you to MSP Coach Brian Hoppe, for joining me to talk about his experience of scaling MSP businesses, and how he uses that experience to coach other MSPs in how to sc...
2024-04-30
32 min
Paul Green's MSP Marketing Podcast
Episode 229: SPECIAL: Using AI in your MSP’s marketing
Episode 229 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this Special Easter Episode I’m joined by Kevin Clune, who I like to describe as the Marketing R&D department of the entire MSP channel. Kevin and I talk about the present and future of MSP marketing tools, including AI tools and GPTs, and how advancements in AI technology could revolutionize how MSPs market to their leads, prospects and clients. Featured guest: ...
2024-04-02
23 min
Paul Green's MSP Marketing Podcast
Episode 226: The best (and simplest) MSP client retention idea
Episode 226 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Is your website good enough? 07:59 The simplest way to maximize retention 15:07 How this MSP grew a million pound business…TWICE Featured guest: Thank you to Joe Burns, co-founder and CEO of Reformed IT, for joining me to talk about how he achieved over a million pounds in turnover in 11 years for his MSP business… then co-founded another MSP and di...
2024-03-12
34 min
Paul Green's MSP Marketing Podcast
Episode 224: Can you grow your MSP with YouTube ads?
Episode 224 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Looking after yourself IS looking after your business 08:45 A ‘no’ today isn’t a ‘no’ forever 16:01 Could YouTube Ads help grow your MSP? Featured guest: Thank you to YouTube Ads specialist Ben Jones, for joining me to talk about how MSPs can use YouTube ads to grow their businesses. Benjamin is a serial entrepreneur and international keynote spea...
2024-02-27
37 min
Paul Green's MSP Marketing Podcast
Episode 223: Could you buy another MSP?
Episode 223 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Could you grow your MSP business by buying another one? 08:39 How everybody benefits from cause related marketing 12:49 Using social proof to increase sales Featured guest: Thank you to branding & marketing strategist Chaya Glatt, for joining me to talk about how MSPs can use social proof to improve the impact of their websites, and convert more leads into clients....
2024-02-20
26 min
Paul Green's MSP Marketing Podcast
Episode 219: How this MSP grew from 0 to 25 staff
Episode 219 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 What is remarketing, and how can it help your MSP? 08:22 Five more common website mistakes 19:47 How this MSP grew from 0 to 25 staff Featured guest: Thank you to Chad Lauterbach, CEO of Be Structured Technology Group, for joining me to talk about how he grew his MSP business, from working alone out of his one-bedroom apartment to managing 25 staff....
2024-01-23
43 min
Paul Green's MSP Marketing Podcast
Episode 218: Is Facebook a viable promotional tool for an MSP?
Episode 218 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Is Facebook a viable promotional tool for an MSP? 05:44 Five common website mistakes 19:22 How ’emotional content’ can help you connect with prospects Featured guest: Thank you to Matt Tompkins, President of Two Brothers Creative, for joining me to talk about how MSPs can build trust and connect with leads and prospects by using ’emotional content’ in their marketing. Matt...
2024-01-16
42 min
Paul Green's MSP Marketing Podcast
Episode 216: SPECIAL: This guarantees your MSP SUCCESS in 2024
Episode 216 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. For this second of our series of Special Episodes, I wanted to do something a little different, and a little special. I’ll be taking you for a walk around one of my favourite places, Willen Lake, and sharing some of the thinking that will help you achieve your business goals for 2024. I explore five key considerations that you will need to address to help you achieve yo...
2024-01-02
29 min
MSP Community Live (Audio)
MSP Community Live | Ep. 19: 12/08/23
In Episode 19 of MSP Community Live, hosts Ray Orsini and Kyle Spooner, joined by Goots, delve into a festive discussion about the holiday season, showcasing their holiday attire and touching on global celebrations. The episode then shifts to the upcoming MSP GeekCon event, emphasizing its educational and community-building aspects, and the RejectionCon event, highlighting its charitable focus. A significant part of the discussion revolves around client negotiations and pricing strategies in the MSP space, particularly how to handle requests for reduced billing. The hosts also address the challenges and concerns faced by employees in the wake of an MSP...
2023-12-08
00 min
Tate Talks - The MSP Podcast
S5E4: Tate Talks - With Darren Strong, Scalable MSP
Tate Talks with....Darren Strong, Scalable MSP Hear about Darrens MSP journey and how Scalable MSP is helping MSPs grow. You can connect with Darren on LinkedIn here About Darren Darren is the Managing Director and Founder of ScalableMSP, an MSP consultancy firm with a passion for helping MSP owners build the business they want, whilst bringing balance to their lives. With 20+ years in the MSP & Corporate IT services world in various leadership positions to build MSP business to £7m and 20% EB...
2023-11-02
37 min
Paul Green's MSP Marketing Podcast
Episode 207: How ordinary clients talk about their MSP
Episode 207 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 An MSP horror story you’ll want to avoid 05:14 The advice that could save your marriage 10:05 Creating a brand video to win new clients Featured guest: Thank you to filmmaker Mariana Henninger, for joining me to talk about how MSPs can use a brand video to appeal to prospects and get the edge over their local competition. Ma...
2023-10-31
31 min
Paul Green's MSP Marketing Podcast
Episode 206: This MSP won £7,000 MRR from networking
Episode 206 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Improve your networking game to win more clients 10:17 How to raise your prices and take your clients with you 19:31 Securing investment for your new business Featured guest: Thank you to Scott McCrady, CEO of SolCyber, for joining me to talk about setting up a brand new MSSP, and how he raised $20 million of investment to get the business of...
2023-10-24
34 min
Paul Green's MSP Marketing Podcast
Episode 205: A smart LinkedIn MSP marketing trick
Episode 205 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Finding the ideal regular cadence for your marketing system 07:28 Generate more leads with LinkedIn lead magnets 18:01 Get new clients and grow your MSP Featured guest: Thank you to Jake Gregorich, VP of Growth at Lyra Technology Group, for joining me to talk about how to bring on new clients and grow your MSP business. Jake oversees rev...
2023-10-17
38 min
Paul Green's MSP Marketing Podcast
Episode 200 SPECIAL: 5 times this podcast has changed MSP’s lives
Episode 200 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. One of the things I get asked most often is what other successful MSPs are doing, so in this episode I’ll be sharing the stories of some of the MSPs I’ve worked with over the years, and I’ve raided the vaults for the guests that truly inspired them or helped them think about things in a new way, and finding out what a difference it’s made to...
2023-09-12
32 min
Paul Green's MSP Marketing Podcast
Episode 196 SPECIAL: Inspirational: How this MSP built his business
Episode 196 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In the third and final 2023 Summer Special podcast, I’m joined by MSP Founder and industry expert Scott Riley. Scott discusses his remarkable journey to founding a successful MSP, including the time he worked with The Hoff, how he established his business to be truly client-first, and what happened after he burned through $50,000 of marketing budget and ended up with nothing to show for it. Featured guest:...
2023-08-15
42 min
Paul Green's MSP Marketing Podcast
Episode 194 SPECIAL: Could your MSP survive losing 50% of revenue?
Episode 194 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In the first 2023 Summer Special podcast, I’m joined by MSP Managing Director Henry Duncombe. Henry shares with me his fascinating and inspiring story, from joining the business as an engineer to becoming its MD, including the measures he took to ensure the survival of his MSP following the loss of a £4.5 MILLION client. Featured guest: For the last eighteen years Henry has had...
2023-08-01
30 min
Paul Green's MSP Marketing Podcast
Episode 190: Can an MSP do a 4 day working week?
Episode 190 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 The ONE nugget of advice new MSPs need 07:09 The benefits of operating your MSP on a four-day working week 15:49 Marketing cyber security without leaning on fear, uncertainty and doubt Featured guest: Thank you to Dana Mantilia, CEO of Cyber Dana, for joining me to talk about cyber security marketing, and how you can do that without resorting to FU...
2023-07-04
27 min
Paul Green's MSP Marketing Podcast
Episode 185: 7 MSP website headlines to swipe & adapt
Episode 185 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Upgrade your marketing and sales approach from Passive to Active 07:06 Seven MSP website headlines to swipe & adapt 16:47 Building fruitful long-term relationships with systemised relationship marketing Featured guest: Thank you to Steve Buzogany, CEO of The Appreciation Advocate, for joining me to talk about systemised relationship marketing, and how thoughtful gift-giving (as opposed to mailing out branded freebies) to pr...
2023-05-30
40 min
Paul Green's MSP Marketing Podcast
Episode 184: Your MSP’s new client paid you HOW MUCH?
Episode 184 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Marketing your MSP is investment not cost 06:10 Top three lessons on LinkedIn newsletters 15:48 Using workplace psychology to help your business grow Featured guest: Thank you to Alexander Abney-King, Psychologist and vCIO with Abney Global, for joining me to talk about how an understanding of workplace psychology can help MSPs to help their personnel communicate better, upskill and engage wi...
2023-05-23
30 min
Paul Green's MSP Marketing Podcast
Episode 178 SPECIAL: How this MSP can dominate his niche
Episode 178 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In this week’s podcast, I’m joined by MSP owner Tony Sollars for a 121 marketing consult. He won a competition in my MSP Marketing Facebook group. We talk about his business and what marketing he’s already doing to promote it. Then I give him some advice on things he could try to push his business to the next level and become the dominant player in his nic...
2023-04-11
49 min
Paul Green's MSP Marketing Podcast
Episode 177: 3 MSP media release ideas to swipe & use
Episode 177 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 How a change of environment could help boost your productivity 07:03 Three MSP media release ideas to swipe & use 17:27 The future of on-demand sales is AaaS – Anything as a Service Featured guest: Thank you to Mark Wass, Strategic Sales Director at CloudBlue, for joining me to talk about how he helps make it easier for MSPs and other businesses to o...
2023-04-04
29 min
Paul Green's MSP Marketing Podcast
Episode 176: The MSP Marketing KPIs that matter
Episode 176 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Retrain your reticular activating system and focus on the positives 08:01 The MSP Marketing KPIs that matter 17:42 How better communication and follow-up with leads and prospects can dramatically improve growth Featured guest: Thank you to business consultant Jon Weberg for joining me to talk about helping MSPs create a more enticing offer for their leads and prospects, and the im...
2023-03-28
40 min
Paul Green's MSP Marketing Podcast
Episode 173: AI in real life: How this MSP uses it
Episode 173 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Why paying your (small) suppliers faster makes business sense 07:09 The Six Steps from ‘suspect’ to ‘loyal customer’ 18:01 How this MSP uses AI in real life Featured guest: Thank you to Trenton Schuttler of Net Guardians for joining me to talk about how his use of generative AI has transformed his MSP. A self-confessed tech nerd, Trenton worked in...
2023-03-07
37 min
Paul Green's MSP Marketing Podcast
Episode 170: Should you use AI for your MSP’s marketing?
Episode 170 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Should you use AI for your MSP’s marketing 11:42 Beware of killing sales with ‘samey’ marketing 19:10 Get out of your own way to grow your MSP Featured guests: Thank you to Stuart Warwick and Ian Luckett from The MSP Growth Hub for joining me to talk about how get out of your own way to grow your MSP. Fo...
2023-02-14
39 min
Paul Green's MSP Marketing Podcast
Episode 168: The MSP invoice that helps client retention
Episode 168 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: Why you need to stop for the sake of your MSP The MSP invoice that helps client retention The productivity author on how to get more important stuff done Featured guest: Thank you to productivity author Graham Allcott for joining me to talk about how to get more important stuff done. Graham is the author of th...
2023-01-31
32 min
Paul Green's MSP Marketing Podcast
Episode 165: The ultimate MSP marketing strategy
Episode 165 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: The best marketing strategy part 1 of 3: building audiences Start 2023 by selling more to your current clients with this tool A self-proclaimed introverted sales expert on how to out-perform your competition Featured guest: Thank you to Matthew Pollard, the Rapid Growth Coach, for joining me to talk about how to out-perform your competition. Matthew Pollard is an in...
2023-01-10
44 min
Paul Green's MSP Marketing Podcast
Episode 163 SPECIAL: The £5million MSP
Episode 163 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s podcast is all about our special guest, Anne Tasker, who grew her MSP to £5m in revenue. She joins me to explain exactly how she did it and the lessons she learnt along the way. Anne founded Zenzero Solutions in 2001. During her 20+ years as Managing Director of Zenzero she took on multiple responsibilities as the business developed. Initially hands-on supporting customers, implementing inn...
2022-12-27
30 min
Paul Green's MSP Marketing Podcast
Episode 162: Can you beat my MSP productivity stack?
Episode 162 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: THIS is your MSP’s 2023 goal Can you beat my MSP productivity stack? A $10m MSP owner’s 2023 forecast Featured guest: Thank you to Jamie Warner from E-Nerds and Invarosoft for joining me to share how he grew his MSP to $10m and predictions for 2023. Jamie is passionate about the IT support industry and previously founded an awa...
2022-12-20
39 min
Paul Green's MSP Marketing Podcast
Episode 161: Three types of MSP sales people
Episode 161 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Fix your MSP’s website navigation 07:42 Three types of MSP sales people 17:32 The MSP who turned a potato into $30,000 Featured guest: Thank you to MSP owner Zach Kitchen for joining me to talk about how he turned a potato into a new client for his MSP. Over 20 years ago, in middle school, Zach got caught hacking into...
2022-12-13
33 min
Paul Green's MSP Marketing Podcast
Episode 160: The MSP with bad techs
Episode 160 Welcome to the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. This week’s show includes: 00:00 Why it’s time for your MSP to fire a tech 06:44 How to make tech news relevant to your clients and prospects 13:54 A pricing expert on how to accelerate your growth 27:02 A great book recommendation about transforming your leadership skills Featured guest: Thank you to Per Sjöfors, the Price Whisperer, for joining me to talk about...
2022-12-06
28 min
Paul Green's MSP Marketing Podcast
Episode 159: Google your MSP again
Episode 159 Welcome to the MSP Marketing Podcast with me, Paul Green. This week’s show includes: 00:00 Is ‘data capture’ dead? 07:02 Why you need to keep Googling your MSP 11:27 Monthly recurring revenue from selling marketing services 25:00 A great book recommendation about discovering the best plan for your MSP Featured guest: Thank you to Andrew Down, IT Channel Leader at Vendasta, for joining me to talk about how to generate monthly recurring revenue from selling marketing services. Andrew’s role includes consulting and influenc...
2022-11-29
26 min
Paul Green's MSP Marketing Podcast
Episode 157: Should your prices be on your MSP’s website?
Episode 157 Welcome to the MSP Marketing Podcast with me, Paul Green. This week’s show includes: 00:00 I answer 3 of the most common MSP marketing questions 12:09 This is what I think about having a Pricing Calculator on your MSP’s website 19:22 An ex-MSP’s journey to create a tool to give you time back 36:07 A great book recommendation about creating great processing within your MSP Featured guest: Thank you to Brian Brammeier from ZeroTouch MSP for joining me to talk about his journey from MSP own...
2022-11-15
37 min
Paul Green's MSP Marketing Podcast
Episode 155: Your MSP exists to fund your future lifestyle
Episode 155 includes: 00:00 How to shape your business with your future lifestyle 07:39 Why you should charge an ‘idiot tax’ 12:45 The right mindset to grow your MSP 27:57 A great book recommendation about breaking through the ceiling to the next level Featured guest: Thank you to Chuck Canton from Sourcepass for joining Paul to discuss the right mindset to grow your MSP. Chuck is a seasoned and dynamic technology executive with more than a decade of experience at hyper-growth companies, with experience in launching and growing star...
2022-11-01
29 min
Paul Green's MSP Marketing Podcast
The Ultimate MSP Podcast Crossover: Big Quiz
The Big Quiz: In addition to the normal podcast schedule, we bring you this special show to mark the end of a month-long MSP podcast collaboration. Throughout September 2022, six leading MSP podcasters joined forces to share their combined knowledge and to highlight the other podcasts on offer. The Ultimate MSP podcast crossover event culminates with a special show on Friday September 30th 2022, in which our hosts come together to tackle a fun tech quiz. Listen / watch to see how the MSP podcasters get on, plus find out if you could do...
2022-09-30
26 min
Paul Green's MSP Marketing Podcast
The Ultimate MSP Podcast Crossover: Big Quiz
The Big Quiz: In addition to the normal podcast schedule, we bring you this special show to mark the end of a month-long MSP podcast collaboration. Throughout September 2022, six leading MSP podcasters joined forces to share their combined knowledge and to highlight the other podcasts on offer. The Ultimate MSP podcast crossover event culminates with a special show on Friday September 30th 2022, in which our hosts come together to tackle a fun tech quiz. Listen / watch to see how the MSP podcasters get on, plus find out if you could do...
2022-09-30
26 min
Paul Green's MSP Marketing Podcast
Episode 150: This is how to influence your MSP's prospects
Episode 150 includes: 00:00 Three more powerful marketing weapons to influence your prospects 08:47 How to best help your staff during the cost of living crisis 19:00 Some great advice about collaboration and time management, as part of the Ultimate MSP podcast crossover event 22:06 A new vCIO revenue stream for your MSP 37:31 A great book recommendation about getting the most out of your day Featured guests: As part of this month's Ultimate MSP podcast crossover event, thank you to Richard Tubb, the host of TubbTalk, for joining Paul to share...
2022-09-27
39 min
Paul Green's MSP Marketing Podcast
Episode 148: MSP marketing lessons from this direct mail
Episode 148 includes: 00:00 A great example of modern direct mail 14:03 Clever automation with calendar bookings 16:47 MSP planning advice from the MSP Podcast Crossover 19:15 Improve sales with ‘relationship signal intelligence’ 29:37 A great book recommendation filled with MSP inspiration Featured guests: As part of this month’s Ultimate MSP podcast crossover event, thank you to Ian Luckett, the host of The IT Experts Podcast, for joining Paul to share the best piece of business advice he’s ever been given. Ian is a Business Growth C...
2022-09-13
31 min
Paul Green's MSP Marketing Podcast
Episode 148: MSP marketing lessons from this direct mail
Episode 148 includes: 00:00 A great example of modern direct mail 14:03 Clever automation with calendar bookings 16:47 MSP planning advice from the MSP Podcast Crossover 19:15 Improve sales with 'relationship signal intelligence' 29:37 A great book recommendation filled with MSP inspiration Featured guests: As part of this month's Ultimate MSP podcast crossover event, thank you to Ian Luckett, the host of The IT Experts Podcast, for joining Paul to share the best piece of business advice he's ever been given. Ian is a Business Growth Consultant and specialises in helping business...
2022-09-13
31 min
Paul Green's MSP Marketing Podcast
Episode 143: Admit what your MSP CAN’T do, to win trust
Episode 143 includes: 00:00 The marketing power of admitting your limitations 08:00 Understand the Pros and Cons of using MSP jargon 17:36 A marketing expert explains why email marketing isn’t dead 39:44 A book recommendation to help you create better customer service Featured guest: Thank you to Nate Freedman from Tech Pro Marketing for joining Paul to explain why email marketing for MSPs isn’t dead. Nate is the founder of Tech Pro Marketing, a marketing company specifically dedicated to serving the MSP community. He has been fea...
2022-08-09
41 min
Paul Green's MSP Marketing Podcast
Episode 143: Admit what your MSP CAN'T do, to win trust
Episode 143 includes: 00:00 The marketing power of admitting your limitations 08:00 Understand the Pros and Cons of using MSP jargon 17:36 A marketing expert explains why email marketing isn't dead 39:44 A book recommendation to help you create better customer service Featured guest: Thank you to Nate Freedman from Tech Pro Marketing for joining Paul to explain why email marketing for MSPs isn't dead. Nate is the founder of Tech Pro Marketing, a marketing company specifically dedicated to serving the MSP community. He has been featured throughout the channel in publications such as C...
2022-08-09
41 min
Paul Green's MSP Marketing Podcast
Episode 142: Your MSP’s marketing advantage: Showing empathy
Episode 142 includes: 00:00 Why empathy is the core marketing skill to develop 07:33 Paul’s real life example of why ‘before & after’ case studies matter 12:59 The MSP owner who thinks the tech on-site visit is dead 25:11 A book recommendation to help you build trust within internal teams Featured guest: Thank you to Harold Mann from Mann Consulting for joining Paul to explain why the MSP on-site tech visit is dead. Harold Mann is co-founder of Mann Consulting, an IT consultancy based in San Francisco. Started...
2022-08-02
26 min
Paul Green's MSP Marketing Podcast
Episode 142: Your MSP's marketing advantage: Showing empathy
Episode 142 includes: 00:00 Why empathy is the core marketing skill to develop 07:33 Paul's real life example of why 'before & after' case studies matter 12:59 The MSP owner who thinks the tech on-site visit is dead 25:11 A book recommendation to help you build trust within internal teams Featured guest: Thank you to Harold Mann from Mann Consulting for joining Paul to explain why the MSP on-site tech visit is dead. Harold Mann is co-founder of Mann Consulting, an IT consultancy based in San Francisco. Started in 1991, the firm supports hundreds of b...
2022-08-02
26 min
Paul Green's MSP Marketing Podcast
Episode 137: How to start an MSP YouTube channel
Episode 137 includes: How (and why) your MSP should dominate YouTube The technical set-up to give your phone person Plus on the show this week, which tools do MSPs always get wrong Featured guest Thank you to Ben Spector, Zomentum’s Product Manager and MSP consultant, for joining Paul to talk about how to choose the right tools to run your MSP. Ben is a former MSP owner who sold and exited his business in late 2020. Since then, he’s been working in two capacities. First as Prod...
2022-06-28
35 min
Paul Green's MSP Marketing Podcast
Episode 137: How to start an MSP YouTube channel
Episode 137 includes: How (and why) your MSP should dominate YouTube The technical set-up to give your phone person Plus on the show this week, which tools do MSPs always get wrong Featured guest Thank you to Ben Spector, Zomentum's Product Manager and MSP consultant, for joining Paul to talk about how to choose the right tools to run your MSP. Ben is a former MSP owner who sold and exited his business in late 2020. Since then, he's been working in two capacities. First as Product Manager with Zomentum, leveraging his pr...
2022-06-28
35 min
Paul Green's MSP Marketing Podcast
Episode 125: How to gamify your MSP’s website
Episode 125 includes: How to make your website more engaging The MSP owner who was so frustrated with this tool, he created his own for other MSPs A cure for the distractions that get in the way of business growth Featured guests Thank you to Tony Capewell and Neil Renwick from MSP Dark Web for joining Paul to talk about how their dark web scanner can benefit your MSP. Tony brings decades of experience and a unique expertise in Cyber Security and IT productivity...
2022-04-05
31 min
Paul Green's MSP Marketing Podcast
Episode 122: What a potential acquirer wants from your MSP
In this week’s episode What exactly makes your MSP more attractive to a potential acquirer? This week Paul has the answer. Two guests – one a former MSP owner, and the other the person who bought his business – join Paul to share their journey Also on the show, the next phase of creating your one page marketing plan. This week it’s all about your marketing message – find out exactly what you can say to attract the right kind of new clients to your MSP Plus, find out about the importance of great leadership within your MSP and how to imp...
2022-03-15
37 min
Paul Green's MSP Marketing Podcast
Episode 93: Should your MSP’s logo go on your car?
In this week’s episode Want your MSP to stand out in the crowd and really be noticed? There is a solution that involves your car and a LOT of vinyl plastic. Check out Paul’s brilliant tried and tested method for making a lot of noise and being seen in the marketplace Also, did you know your MSP needs a Star Wars-esq opening scrolling story? Okay, maybe not literally yellow text fading into the distance, but Paul explains how creating the right backstory can set up your MSP for increased growth Plus on the show this week, Paul...
2021-08-24
27 min
Paul Green's MSP Marketing Podcast
Episode 93: Should your MSP's logo go on your car?
In this week’s episode Want your MSP to stand out in the crowd and really be noticed? There is a solution that involves your car and a LOT of vinyl plastic. Check out Paul’s brilliant tried and tested method for making a lot of noise and being seen in the marketplace Also, did you know your MSP needs a Star Wars-esq opening scrolling story? Okay, maybe not literally yellow text fading into the distance, but Paul explains how creating the right backstory can set up your MSP for increased growth Plus on the show this week, Paul...
2021-08-24
27 min
Paul Green's MSP Marketing Podcast
Episode 62: SPECIAL: How to fix your MSP's website
In this week’s special episode Every MSP has one. And being honest, most of them are rubbish… we’re talking about websites in this week’s special episode Join Paul to discover what you can do to fix your most important marketing tool Paul takes you through the 10 fundamental things to improve on your website Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert In this special podcast Paul mentioned the book Influence by Dr Robert Cialdini Paul mentioned the outsourcing services fiverr.com, Upwork.com, PeoplePerHou...
2021-01-19
21 min
Paul Green's MSP Marketing Podcast
Episode 62: SPECIAL: How to fix your MSP’s website
In this week’s special episode Every MSP has one. And being honest, most of them are rubbish… we’re talking about websites in this week’s special episode Join Paul to discover what you can do to fix your most important marketing tool Paul takes you through the 10 fundamental things to improve on your website Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert In this special podcast Paul mentioned the book Influence by Dr Robert Cialdini Paul mentioned the outsourcing services fiverr.com, Upwork.com, PeoplePerHou...
2021-01-19
21 min
Paul Green's MSP Marketing Podcast
Episode 42: SPECIAL EPISODE: How this MSP built his business
In this week’s episode So, there’s easy growth and hard growth. Most MSPs go for the harder, less risky route of growing by obtaining their own clients over time. But occasionally we hear stories of MSPs who take the bold step of growing through acquisition. This special podcast episode is all about one such success story. This week Paul invites an MSP owner to share their inspiring story. Listen as David Darmstandler from Datapath explains how he built up his MSP over a number of years through a combination of focus, hard work and al...
2020-09-01
38 min
Paul Green's MSP Marketing Podcast
Episode 42: SPECIAL EPISODE: How this MSP built his business
In this week’s episode So, there’s easy growth and hard growth. Most MSPs go for the harder, less risky route of growing by obtaining their own clients over time. But occasionally we hear stories of MSPs who take the bold step of growing through acquisition. This special podcast episode is all about one such success story. This week Paul invites an MSP owner to share their inspiring story. Listen as David Darmstandler from Datapath explains how he built up his MSP over a number of years through a combination of focus, hard work and al...
2020-09-01
38 min
Paul Green's MSP Marketing Podcast
Episode 21: MSP KPIs to track
In this week’s episode Hopefully your MSP has been growing at a decent rate (current blip aside) and continues to be successful, but is it REALLY heading in the right direction? This week Paul lays out some of the best KPIs – Key Performance Indicators – that can provide you with the real answers IT Business Growth Expert Richard Tubb joins Paul to explain how much your MSP would be worth if you sold it tomorrow Also this week Paul looks at how to overcome objections at sales meetings. And answers a question for an MSP on whether or not to...
2020-04-07
32 min
Paul Green's MSP Marketing Podcast
Episode 21: MSP KPIs to track
In this week’s episode Hopefully your MSP has been growing at a decent rate (current blip aside) and continues to be successful, but is it REALLY heading in the right direction? This week Paul lays out some of the best KPIs – Key Performance Indicators – that can provide you with the real answers IT Business Growth Expert Richard Tubb joins Paul to explain how much your MSP would be worth if you sold it tomorrow Also this week Paul looks at how to overcome objections at sales meetings. And answers a question for an MSP on whether or not to...
2020-04-07
32 min
Paul Green's MSP Marketing Podcast
Episode 20: If your MSP is hacked you're screwed
In this week's episode It's devastating for any business to suffer an IT security breach, but when it happens to an MSP it could mean 'game over'. Following a huge story in the channel about the foiled hacking of an MSP, Paul explains how talking about your security measures could improve relationships with clients and prospects alike Also this week, and on the subject of security, how a simple phishing test could lead to increased monthly recurring revenue There's also a fascinating conversation with a special guest about how to see IT buying from a client's point of...
2020-03-31
19 min
Paul Green's MSP Marketing Podcast
Episode 20: If your MSP is hacked you’re screwed
In this week’s episode It’s devastating for any business to suffer an IT security breach, but when it happens to an MSP it could mean ‘game over’. Following a huge story in the channel about the foiled hacking of an MSP, Paul explains how talking about your security measures could improve relationships with clients and prospects alike Also this week, and on the subject of security, how a simple phishing test could lead to increased monthly recurring revenue There’s also a fascinating conversation with a special guest about how to see IT buying from a client’s p...
2020-03-31
19 min
Paul Green's MSP Marketing Podcast
Episode 16: Why clients stick with their MSP, even if they're unhappy
In this week’s episode It’s massively frustrating for a promising new deal to evaporate because the client has decided to stay with their incumbent MSP, but it happens all too often. Understanding why this happens is the key to overcoming the issue and Paul has some fantastic insight and advice It may not be great for your waistline (!) but Paul also explains why making regular bookings for the best placed table in your favourite local restaurant could make the world of difference to your MSP’s net profit Also in this week’s show, a listener asks if...
2020-03-03
27 min
Paul Green's MSP Marketing Podcast
Episode 5: The best MSP marketing book
In this week’s episode Reading of physical books maybe declining, but if there’s just ONE book you check out (or even listen to on Audible), Paul explains how Influence by Robert Cialdini could transform the way you market your MSP Some of the best potential sales people in your MSP could be the technicians. However you may find they either don’t want to do it or aren’t very good at it. Paul talks about something called the Profit Matrix that can easily help everyone contribute towards increased net profit Did you know there’s a free boo...
2019-12-03
23 min
Paul Green's MSP Marketing Podcast
Episode 5: The best MSP marketing book
In this week’s episode Reading of physical books maybe declining, but if there’s just ONE book you check out (or even listen to on Audible), Paul explains how Influence by Robert Cialdini could transform the way you market your MSP Some of the best potential sales people in your MSP could be the technicians. However you may find they either don’t want to do it or aren’t very good at it. Paul talks about something called the Profit Matrix that can easily help everyone contribute towards increased net profit Did you know there’s a free boo...
2019-12-03
23 min