Shows
Working with People PodcastEpisode #98: How to Set Core Values and CompetenciesChiara Toselli interviews Ann Melinger on how to set core values and competencies! 1) What are company values and what are core competencies? Why are they important?2) How can companies determine their company values and competencies? What are some of the biggest challenges when setting core values and competencies?3) How do company values shape company culture? How can organizations communicate and integrate their company values and competencies into the day-to-day of their employees?4) Can values and competencies change over the lifetime of an organization? Why or why not?Find Ann on LinkedIn and...2023-01-0516 minWorking with People PodcastEpisode #97:How to Run a Successful Engagement SurveyHarrison Kim Interviews Ashley McKarney on How to Run a Successful Engagement Survey! What is an engagement survey?Why are they important for organizations to implement? What type of questions should be included? How often should you host engagement surveys?What can organizations do with the data they collect from engagement surveys? How can you get C-suite on board? How can you get employees on board?Find Ashley on LinkedIn and check out Involvi's website and LinkedIn!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.2022-11-1715 min
The Manager TrackCreating a Feedback Culture - With Harrison KimFeedback is our #1 tool for improvement. But most of us need to learn how to give feedback effectively as it's not something we really learn until we find ourselves in our first leadership role.
In addition to learning and practicing the tactical skills, we also need to pay attention to the feedback culture within our organization or team so that feedback is intentionally built into the habits and routines of the employees.
In this week’s episode of The Manager Track podcast, I am joined by Harrison Kim, who is...2022-10-1831 minWorking with People PodcastEpisode #96: How to Seek Out The Best Talent and Steps to Retain A-List EmployeesHarrison Kim interviews Darrin Jahnel on how to seek out the best talent and steps to retain A-list employees. What does the recruiting process look like for top talent? Where can organizations find these A-players?How does the recruiting process change as an organization scales their company?What challenges should organizations expect when trying to recruit top talent?What are some strategies that have worked for you in the past to retain A-list employees? Find Darrin on his website and LinkedIn and check out his company website! Find Harrison Kim...2022-09-2915 minWorking with People PodcastEpisode #95: Psychological Safety In The WorkplaceHarrison Kim interviews Stephan Wiedner on psychological safety in the workplace. Can you define psychological safety?Can you describe the link between psychological safety and interpersonal skills?How can organizations assess interpersonal skills? Can you discuss some examples where organizations can help their employees improve interpersonal skills? Find Stephan on LinkedIn and check out Zarango! Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pavestep.com. Recorded July 2022 2022-08-1119 minWorking with People PodcastEpisode #94: How People Data Impacts Employee RetentionHarrison Kim interviews Traci Scherck on how people data impacts employee retention. 1. Can you define people data/people analytics?2. Why are people analytics/people data important? How does it impact employee development and retention?3. What type of data should an organization be collecting? How should they be collecting it?4. How can organizations use the predictive index for employee retention? Find Traci on LinkedIn and Elevated Talent Consulting!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To...2022-08-0414 minWorking with People PodcastEpisode #93: Why Interview Training is the Secret to Making Better Hiring DecisionsHarrison Kim Interviews Teddy Chestnut on why interview training is the secret to making better hiring decisions. 1. What is interview training? 2. Can you provide some insight on what makes an interview successful? 3. Can you speak on the importance of interview training? Why is interview training critical to making better hiring decisions? 4. What challenges arise during interviews that interview training can overcome? 5. How can manager/ leaders of an organizations become better at interview training? Connect with Teddy on LinkedIn! Check out BrigthHire's websit...2022-06-0916 minWorking with People PodcastEpisode #92: The Importance of Normalizing Career Coaching and Career Transitions.Harrison Kim interviews Gina Lin on the importance of normalizing career coaching and career transitions. Can you define career coaching?What is the importance of normalizing career coaching and career transitions?In the past, career transitions were often looked down upon. Why is that? How and why is the outlook changing?What are some reasons someone may choose to have a career transition?What are the most challenging parts of a career transition that you have seen? Find Gina Lin on LinkedIn and check out AlphaSights Find Harrison Kim at P...2022-06-0212 minWorking with People PodcastEpisode #91: How Onboarding Bridges The Gap Between The Candidate And Employee ExperienceHarrison Kim interviews Tim Brehmer on how onboarding bridges the gap between the candidate and employee experience. What does a successful onboarding program look like?How does onboarding bridge the gap between the candidate and employee experience?What are some common challenges that arise when onboarding new employees?How can organizations calculate the ROI of a successful onboarding program? Find Tim on LinkedIn and check out Enboarder! Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be featured on Working with People by Pavestep, emai...2022-05-2615 minWorking with People PodcastEpisode #90: How To Engage Your Workplace With Theatre Based ExercisesHarrison Kim interviews Katie McLaughlin on how to engage your workplace with theatre based exercises. Can you speak to the importance of engaging your workforce?Why is it so challenging to engage today's workforce?What techniques/exercises would you recommend to engage the workforce?How can organizations measure if these techniques/ exercises are successful? Find Katie on LinkedIn and check out her website Mclaughlinmethod!Check out her how to guide to using culture survey data to uncover & take action on your team's needs discussed in the episode. Find Harrison Kim...2022-05-1911 minWorking with People PodcastEpisode #89: How To Manage Multicultural Teams RemotelyHarrison Kim Interview Robert Rawson on managing multicultural teams remotelyCan you define what a multicultural team is? Why are they so important?What are some best practices to manage multicultural teams remotely? What are some challenges in managing multicultural teams remotely? How is managing multicultural teams in a remote setting different than in-office?Find Robert on LinkedIn. check out the Running Remote conference and be sure to read his book "Running Remote" launching in August 2022!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com....2022-05-1213 minWorking with People PodcastEpisode #88: The Importance Of Continuous Performance Management.Harrison Kim Interview Christina Wang on the importance of continuous performance management. What is the purpose of performance management? Why is it important?Continuous performance management and feedback have become "popular" in the last several years - what are some of the big challenges with shifting into this from traditional PM?Should you have annual reviews, even if you have continuous feedback?What are your thoughts on ratings?Professional services firms are structured differently from most traditional organizations. They are truly project-based businesses - does PM look different in any way? Why or why not?How do...2022-05-0521 minWorking with People PodcastEpisode #87: How To Best Support New Managers In Their Transition To LeadershipHarrison Kim interview Ramona Shaw on how to best support new managers in their transition to leadership 1. What are some essential skills that new managers need?2. What are the biggest challenges new managers face? 3. How can organizations better support their new managers?4. What is something that new managers can do today to improve their skillset? Find Ramona on LinkedIn and check out her website and podcast. Don't miss out on her new book, "The Confident And Competent Lead Manager" coming May, 2022! Find H...2022-04-2815 minWorking with People PodcastEpisode #86: The Importance Of Employee Development ProgramsHarrison Kim interviews Thad Price on the importance of employee development programs. 1) Can you define what an employee development program is?2) Why are development programs crucial for employee retention?3) What are the most challenging parts of creating a successful development program?4) How can companies calculate the ROI of employee development programs Find Thad on LinkedIn! Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley Steinbach at Ri...2022-04-1414 minWorking with People PodcastEpisode #85: Diversity, Equity & InclusionHarrison Kim interview Jessica Williams on Diversity, Equity & Inclusion1) Can you discuss the importance of DEI for organizations?2) How does DEI (or lack thereof) impact recruiting and retaining initiatives?3) What DEI initiatives help attract & retain top talent at an organization?4) What challenges have you seen when it comes to implementing DEI initiatives at organizations?5) What are some best practices to develop & drive an impactful DEI strategy? Find Jessica on LinkedIn and check out her website Hidden Gem Career Coaching!F...2022-03-2414 minWorking with People PodcastEpisode #84: Understanding Team Dynamics And PreferencesHarrison Kim interviews Sony Das on team dynamics and preferences. You've run an internal initiative to get a better understanding of your team members' preferences and team dynamics. Can you tell me more about how this got started?What are some of the methodologies / steps you took? What were your findings? What have been the benefits?What could have gone better? Find Sony on LinkedIn!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley...2022-03-1717 minWorking with People PodcastEpisode #83: Leadership CoachingHarrison Kim interview Erica Rooney on leadership coaching.Can you define leadership coaching? How is this different than traditional leadership/ managing? What types of questions should leaders be asking when trying to coach their employees? What challenges do leaders run into when trying to coach their employees? Find Erica on LinkedIn and check out her website!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pavestep.com. Recorded March 2022Suppor...2022-03-1014 minWorking with People PodcastEpisode #82: Talent Attraction Tips For StartupsHarrison Kim interviews Allison Sproul on talent attraction tips for startups. Should a startup's approach to attracting talent be different from a more mature corporation's?What are some challenges that startups face when attracting talent? What are some talent attraction tips for startups?What role does the company culture play in attracting talent?Find Allison on LinkedIn and Twitter!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pa...2022-02-1016 minWorking with People PodcastEpisode #81: The Importance Of Growth LeadershipHarrison Kim interview Alison Eyring on the importance of growth leadership 1) Can you define growth leadership? 2) What are some qualities or skills that growth leaders have? 3) How can leaders develop the right mindset to become a growth leader? 4) What challenges to growth leaders run into? Find Alison on LinkedIn and on Twitter Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pavestep.com. Recorded...2022-02-0319 minWorking with People PodcastEpisode #80: “Old School” vs “New School” ManagementHarrison Kim Interview Bethany Turon on “Old school” vs “New School” Management! 1) What are the "old school" and “new school” management styles?2) Can you explain the importance of management in employee development and engagement and overall organizational success?3) What are some new leadership challenges for the virtual/hybrid world of work?4) How can organizations train their managers to become great leaders? Find Bethany and her thought leadership on LinkedIn!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be f...2022-01-2717 minWorking with People PodcastEpisode #79: Modernized human resourcesHarrison Kim interviews Annissa Deshpande on modernized human resources! 1) How do you define modern HR?2) How is modern HR different from traditional HR?3) What are the benefits of modern HR?4) What are the biggest obstacles companies face in implementing these modern HR initiatives? Find Annissa on her website at theloglab.net. Check out her book "The Comeback: A Modern HR Novel". Find Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be featured on Working with...2022-01-1314 minWorking with People PodcastEpisode #78: Inclusion and belonging through the computer screenHarrison Kim interviews Monique Cadle and Fran Benjamin on inclusion and belonging through the computer screen. 1. Can you speak to the importance of inclusion in the workplace and how organizations can prioritize inclusion and belonging in a remote workplace? 2. What are some of the common challenges that come along with inclusion and belonging when employees are working remotely? 3. Can you speak on some of the biases that occur for remote workers? 4. In your experience, what are the most important qualities that make an inclusive leader in a remote setting? Find Monique on...2021-11-2522 minWorking with People PodcastEpisode #77: 5 steps every manager can take to improve work cultureHarrison Kim interviews Sumit Gupta on the 5 steps every manager can take to improve work culture. 1. Can you define a good work culture? 2. What are the 5 steps every manager can take to improve work culture? 3. What is the most challenging part of improving work culture? 4. How can managers ensure employee adoption for culture initiatives? Find Sumit on LinkedIn and his website Deployyourself.com. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pavestep.com. 2021-11-1814 minWorking with People PodcastEpisode #76: How to unlock collaboration and collective genius within work teamsHarrison Kim interviews Dirk van Reenen on unlocking collaboration and collective genius within work teams.1. What does a collaborative culture look like?2. What benefits does collaboration unlock in an organization?3. What are challenges/ conflicts that arise with collaboration in the workplace? 4. How can managers/ leaders encourage collaboration within their teams? 5. How can organizations encourage collaboration in remote teams? Find Dirk on LinkedIn and check out BERGflows website.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley Steinbach...2021-11-1126 minWorking with People PodcastEpisode #75: How to build truly diverse teamsHarrison Kim interviews Joseph Ifiegbu on the process of building truly diverse teams.1. Can you speak on the benefits of having a diverse team? 2. What is the process of building truly diverse teams? 3. How can managers/ leaders encourage inclusive behavior in the workplace? 4. What are some ways that organizations can celebrate employee differences? Find Joseph on LinkedIn and check out the Eqtble website.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley Steinbach at Riley.steinbach@pavestep.com. 2021-11-0417 minWorking with People PodcastEpisode #74: Building a culture in a global teamHarrison Kim interview Ilya Brotzky on building a culture in a global team. 1. Can you describe the importance of company culture? 2. What are the key aspects of a great company culture? 3. How can organizations build a great company culture on a global team? 4. What are some specific challenges to building a great company culture on a global scale?5. Do you have any suggestions on how organizations can best acknowledge and respect regional differences? Find Ilya on LinkedIn and Twitter.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. T...2021-10-2812 minWorking with People PodcastEpisode #73: How to help people give 2x better feedbackHarrison Kim interview McKendree Hickory on how to help people give 2x better feedback. 1. What is a feedback culture and why is it so important? 2. What does high quality feedback look like? And why is quality of feedback so important?3. What have you seen work and what do you do at LifeLabs Learning when building a robust feedback culture or encouraging employees to share feedback continuously? 4. What challenges do remote/ hybrid organizations run into with feedback, as well as other areas of employee development and performance management?Find McKendree on LinkedIn and...2021-10-2717 minWorking with People PodcastEpisode #72: Accelerating employee success across your companyHarrison Kim interviews Alli Trussell on accelerating employees success across your company.1. What does employee success look like? Is it different across organizations? Across industries? 2. What role do leaders/managers play when it comes to employee success? 3. How can managers/leaders/organizations accelerate employee success across a company?4. What are some common challenges when trying to accelerate employee success? 5. How can organizations encourage low performers to be successful?Find Alli on LinkedIn and check out the Wunderkind website. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To...2021-10-2120 minWorking with People PodcastEpisode #71: Cultural transformation amidst hybrid workHarrison Kim interviews David Hanrahan on cultural transformation amidst hybrid work.1. What benefits have you seen from hybrid workplace? 2. What are the biggest challenges related to hybrid workforce?3. One of the things that we've talked about is on cultural transformation. What do you mean by this & why is it important?4. How can managers/leaders contribute to this transformation?5. How can hybrid workplaces compensate their employees?Find David on LinkedIn.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email R...2021-10-1422 minWorking with People PodcastEpisode #70: How to prioritize in high-growth organizationsHarrison Kim interviews Andrew Bartlow on how to prioritize in high-growth organizations. 1. Can you define high growth/what is a high growth organization?2. What are some of the biggest challenges experienced by high growth organizations? 3. What are some of the greatest priorities for rapidly growing companies?4. Do these priorities change at different stages of the company? Find Andrew on his website seriesbconsulting.com and his LinkedIn. Check out his HR executive education program at People Leader Accelerator.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured o...2021-10-0711 minWorking with People PodcastEpisode #69: The top 5 key skills for new managersHarrison Kim interviews Rachel Pacheco on the top 5 key skills for new managers. 1. What are the top five key skills for new managers? 2. Can you dig into each key skill for us? 3. What are the most challenging skills for new managers? 4. What patterns do you see in more tenured managers vs. new managers? Find Rachel on LinkedIn and her website. Check out her new book "Bringing Up The Boss"!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Riley...2021-09-2329 minWorking with People PodcastEpisode #68: How to implement continuous feedbackHarrison Kim interviews Kay Nadel on implementing continuous feedback.1. What are some of the benefits of implementing continuous feedback in an organization?2. How can organizations implement continuous feedback? 3. What are some of the challenges of implementing continuous feedback?4. Do you think feedback should be purely development (i.e., "not on the record") or do you think feedback should always be a part of your evaluative review process? Does it depend on the organization?5. How can organizations minimize biases in feedback?Find Kay on LinkedIn.Find Harrison Kim at Pavestep...2021-09-1615 minWorking with People PodcastEpisode #67: Recruiting and interviewing the best talent for the openingHarrison Kim interviews Tatiyana Cure on recruiting and interviewing the best talent for the opening.1. In this current war for talent, what are some best practices for recruiting and interviewing top talent? 2. In your experience, how important is offering the option of flexible or remote work for top talent? 3. What are some of the biggest challenges that recruiters/interviewers face when hiring top talent? 4. Does recruiting and interviewing look different in an in-office environment vs. a remote environment? Find Tatiyana on by email at tatiyana@howtowintalent.com and LinkedIn. Make sure...2021-09-0917 minWorking with People PodcastEpisode #66: How to be a great leader/ managerHarrison Kim interviews Mark Ford on how to be a great leader/ manager. 1. What does effective leadership look like? 2. In your experience, what are the most important qualities that make a great leader/ manager? 3. Can you touch on the importance of being able to give and receive feedback as a leader/manager? 4. What are some of the common challenges that leaders/managers face? 5. What are some ways that organizations can develop/train their employees to become great leaders? 6. Does leadership look different in terms of a virtual setting vs. an in office...2021-09-0216 minWorking with People PodcastEpisode #65: Building a culture of feedback and innovation in-person and remotelyHarrison Kim interviews Chuck Cooper on building a culture of feedback and innovation in-person and remotely. 1. Can you define culture of feedback and innovation? 2. Why is it important to have a culture of feedback and innovation? 3. How can organizations build a culture of feedback and innovation in a remote setting? 4. What are the challenges of building a culture and feedback and innovation?Find Chuck on his website White Water Consulting and LinkedIn. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with Peop...2021-08-2610 minWorking with People PodcastEpisode #64: The importance of hiring efficiently for internal communications successHarrison Kim interviews Jared Hummel on the importance of hiring efficiently for internal communications success. 1. Can you define internal communication and why is it important for organizational success? 2. What are some strategies to improve internal communication in the workplace? 3. What are some common challenges that organizations face in this area? 4. How can organizations make sure they are hiring efficiently for internal communications success? 5. What are some tips on how organizations can identify the candidates that would improve communication in the workplace? Find Jared on his website Parqa Marketing and LinkedIn. Fin...2021-08-1215 minWorking with People PodcastEpisode #63: How to support employee engagement, drive retention, and boost morale in a remote workforceHarrison Kim interviews AJ Mizes on supporting employee engagement , driving retention, and boosting morale in a remote workforce. 1. Can you speak to the importance of employee engagement?2. How can organizations maximize employee engagement remotely?3. What are some of the key challenges in boosting morale and engaging employees remotely?4. How can organizations measure employee engagement? 5. What are some key drivers of employee retention in a remote workforce? 6. A lot of research is indicating that companies can expect lots of employee turnover this year - why is that? What are some strategies to increase...2021-08-0517 minWorking with People PodcastEpisode #62: How to utilize HR technology to the fullest potentialHarrison Kim interviews Phil Strazzulla on utilizing HR technology to the fullest potential.1. What are some key indicators that it is time an organization needs to revamp their current HR software? 2. What criteria should organizations keep in mind when looking and comparing new HR software solutions? 3. What is needed for a successful implementation of HR technology? 4. How important is leadership buy-in? How can HR leaders get leadership buy-in?5. How can organizations maximize employee adoption? What are some common reasons for low employee adoption?6. How can HR leaders calculate the ROI of HR sof...2021-07-2918 minWorking with People PodcastEpisode #61: The importance of busting limiting beliefs to achieve goalsHarrison Kim interviews Julia Pimsleur on busting limiting beliefs to achieve goals. 1. Can you define self-limiting beliefs? 2. What are some common limiting beliefs that employees may have? How about managers/leaders? 3. What are some limiting beliefs that you have seen in founders or CEO's? 4. What can employees do to overcome their own limiting beliefs? 5. How can managers and leaders help employees minimize or overcome their limiting beliefs? Find Julia on her website, LinkedIn or at Million Dollar Women FundFind Harrison Kim at Pavestep at harrison.kim@pavestep.com.To be f...2021-07-0112 minWorking with People PodcastEpisode #60: The importance of authenticity and vulnerability in the workplaceHarrison Kim interviews Missy Steiman on the importance of authenticity and vulnerability in the workplace.1. Can you define vulnerability? 2. What does vulnerability look like in the workplace? 3. Can you define authenticity? 4. What does authenticity look like in the workplace? 5. How do you create and encourage vulnerability and authenticity in the workplace? Find Missy Steiman on LinkedIn.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.If you enjoyed this e...2021-06-2415 minWorking with People PodcastEpisode #59: Managing your top and bottom performersHarrison Kim interviews Mark Mitford on managing your top and bottom performers. 1. When should a manager approach an employee that is underperforming? 2. What are some common reasons why employees may be underperforming? 3. How can a manager talk about underperformance with an employee? 4. What are some effective ways to manage/motivate/develop underperforming employees? 5. How can managers better manage the top performers on their team? 6. How should organizations better equip their managers to approach various levels of talent on their team? Find Mark on LinkedIn or at HR catalyst consulting.2021-06-1021 minWorking with People PodcastEpisode #58: Managing conflict in the workplaceHarrison Kim interviews Marline Stoffer on managing conflicts in the workplace. 1. How do conflicts arise in the workplace? 2. How do you recognize conflicts and how can you solve them? 3. How can you prevent conflicts? Find Marline Stoffer on LinkedIn or at 360careers.nl Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded May 2021. Support the show2021-06-0318 minWorking with People PodcastEpisode #57: How to hire and retain the best salespeopleHarrison interviews Jolene and Nicole about hiring and retaining the best salespeople. 1. What are the differentiators between a good salesperson and a great salesperson? 2. What strategies can companies take beyond looking at a resume of having an interview to find the best salesperson? 3. What are some ways to both attract and more importantly retain salespeople at your company? 4. What are your thoughts on hiring sales people from differentiated industries? What different perspectives would that bring? 5. What is the best comp strategy - salary-heavy vs. commission-heavy? Is there such a thing as "best" comp strat...2021-05-1327 minWorking with People PodcastEpisode #56: The link between well-being and performanceHarrison interviews Annastiina about well-being and performance. 1. How do you define well-being and wellness? 2. How does well-being relate to performance? Why does it matter?3. What does that look like in an organization? At the team level? At the individual level?4. I understand your firm has a history in working with athletes - any interesting learnings from that experience?Find Annastiina Hintsa at hintsa.com.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep...2021-05-0621 min
HRchat PodcastEvolution of Performance Management with Harrison Kim, PavestepIn this HRchat, we talk about retaining top talent and the evolution of performance management. Bill's guest is Harrison Kim, CEO at Pavestep, a performance management solution designed to help companies develop and motivate their people with continuous feedback, goal management, and flexible reviews.Harrison is a former McKinsey consultant and private equity investor in the human capital management sector. He founded Pavestep to help executives and managers develop, motivate, and understand their talent. Questions tackled by Harrison include:* In what ways do you think culture and core values help make...2021-04-3023 minWorking with People PodcastEpisode #55: How to implement continuous feedbackHarrison interview Megan Bickle about implementing continuous feedback in an organization.1. Why is continuous feedback so important for employee performance? 2. How can organizations implement continuous feedback and performance check-ins into their regular process? 3. How do you create this habit successfully? 4. What are some tips you can provide leaders on how to deliver continuous feedback that is both meaningful and effective?Find Megan Bickle on LinkedIn. Find Harrison Kim at Pavestep (pavestep.com) at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at ch...2021-04-2920 minWorking with People PodcastEpisode #54: Exploring OKRsHarrison Kim interviews Lawrence Walsh about OKRS. 1. What are OKRS? 2. What are the benefits of OKRs?3. How can OKRs be successfully implemented and managed at the individual and organizational levels?4. Do OKRs work for all organizations at all sizes? When do they work especially well vs. especially not well?5. What are some common OKR mistakes, misunderstandings, and/or pitfalls?6. Should we link OKRs to performance management and, if so, how is it best done?Find Lawrence Walsh at There Be Giants (therebegiants.com). Check out the There Be Giants podcast as...2021-04-2227 minWorking with People PodcastEpisode #53: Importance of inclusion as a catalyst for diversityHarrison Kim interviews Laura McGee on the importance of inclusion in the workplace. 1. Can you speak to the importance of inclusion? 2. What are some of the most common problems when it comes to implementing diversity and inclusion programs? 3. What are some best practices to develop an inclusive culture? 4. How can organizations measure the success of their inclusion efforts? What metrics should they be tracking? 5. Any trends in DEI that you’ve been following or find particularly interesting? Find Laura McGee at Diversio (diversio.com).Find Harrison Kim at Pavestep at...2021-04-1515 minWorking with People PodcastEpisode #52: Retaining talentHarrison interviews Roy Yang about why retaining talent can be so difficult and some strategies that organizations can implement to help increase retention. 1. Why is it hard for organizations, particularly smaller organizations, to retain top talent?2. Why are millennials harder to retain than other generations? Have you seen that in your organizations?3. What are some strategies that you would recommend companies use to improve retention?4. In what ways do you think culture and core values help make an employee want to stay at a company?5. How do you think about turnover? I think m...2021-04-0814 minWorking with People PodcastEpisode #51: Employee engagement: what to measure and taking actionHarrison interviews Krystyn Sadler about employee engagement. 1. Can you talk about the importance of employee engagement and the link between employee engagement and performance? 2. What are common challenges of engaging employees? Are these challenges different in the remote workforce? 3. How can organizations effectively measure employee engagement? What quantitative data can indicate whether or not the employees feel engaged? 4. How can organizations utilize the engagement data and what are some effective employee engagement strategies? 5. How does company culture affect employee engagement? 6. Are there any employee engagement trends in the era of remote work? 2021-03-2520 minWorking with People PodcastEpisode #50: Creating a high-performance cultureHarrison interviews Khurshid Anis about creating high-performing cultures. 1. What are the characteristics of high performing cultures? 2. How can organizations create high performing cultures? 3. How can organizations sustain high performing cultures and prevent employee burnout? 4. What are some tips you can give leaders to help them to uncover potential “blind spots” or negative patterns that may be inhibiting underperforming teams? Find Khurshid Anis at KeyBank or on LinkedIn. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chia...2021-03-1816 minWorking with People PodcastEpisode #49: Developing mindful leadersHarrison interviews Val DiFebo about developing mindful leaders. 1. Can you define mindfulness? 2. What are some examples of mindfulness practices? 3. Can you describe the relationship between mindfulness and leadership - what does mindful leadership look like and how does mindfulness affect leadership practices? 4. From your experience, how has mindful practices affected the way you lead your business and what effects has it had? 5. What are some ways that organizations can develop/train their employees for mindfulness? Any advice for managers/leaders listening on how they can begin to implement mindfulness right now? 6. For...2021-02-2528 minWorking with People PodcastEpisode #48: Compassionate layoffsHarrison interviews Elaine Varelas on managing layoffs with compassion. 1. What are the best practices when handling layoffs? How should the conversations be handled? Who should handle the conversations? 2. How can leaders show empathy during these conversations? 3. What can a manager/talent leader do to prepare for these conversations? 4. With the remote/dispersed workforce, how has the approach to layoffs been altered? What are some best practices in approaching remote layoffs? 5. Can you speak briefly about the importance of offboarding and exit interviews? How can they be handled in a remote environment? 6. How ca...2021-02-1819 minWorking with People PodcastEpisode #47: Compliance with state and federal employment lawsHarrison interviews David Smith about the key laws that guide compliance work in HR. 1. HR teams, especially in SMBs, should really be knowledgeable of federal and state laws that affect their organizations. What are some of the key laws that guide the compliance work of HR? 2. Are there any compliance complications from having remote workforces? 3. Can you talk about the importance of technology in HR compliance? 4. What are the strategies to protect organizations and mitigate liabilities from these laws? Find David Smith on Strategic Insurance Partners (siprisk.com). Find Harrison...2021-02-1110 minWorking with People PodcastEpisode #46: Examining talent management through a DEI lensHarrison interviews Lara Espinoza about examining talent management through a DEI lens.1. Can you define talent management?2. Unconscious biases affects all sorts of people decisions. In talent management, what are the most common unconscious biases? 3. What are some processes and strategies that organizations can implement to help de-bias talent management?4. What are some of the most common problems when it comes to implementing diversity and inclusion programs?5. Are there any trends that you're following in talent development that's been particularly interesting?Find Lara Espinoza on LinkedIn.Find Harrison Kim a...2021-02-0921 minWorking with People PodcastEpisode #45: Data insight & analyticsHarrison interviews Lisa David about data insights & analytics and how these can help address the talent gap. 1. What is data insights and analytics? 2. Why are data insights and analytics so important nowadays? Can you give us some tangible examples on how they can be used on a day-to-day basis? 3. Who does this skill apply to - IT analysts? 4. Where are the most common functional areas for data analysis positions? 5. Data analysis is becoming a fundamental skill for many professionals - how can we address this talent gap? Find Lisa David at...2021-02-0414 minWorking with People PodcastEpisode #44: Crafting company valuesHarrison interviews Emma Brudner about crafting company values. 1. Why are company values important? How do core values affect employees? 2. What are some tactical steps when defining company values? 3. How many values should a company have? 4. Who should be defining company values? 5. Do company values change over time? 6. How can organizations reinforce or showcase company values? Find Emma Brudner on LinkedIn, Twitter, or Inc. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli...2021-02-0215 minWorking with People PodcastEpisode #43: Inclusive leadershipHarrison interviews Ashley Schwedt about inclusive leadership in the workplace. 1. Tell us who you are and what you do. 2. What is inclusive leadership? What does inclusive leadership look like in the workplace? 3. Can you speak to the importance of inclusive leadership? 4. What are some skills or habits that inclusive leaders have? 5. What are some best practices to develop & drive an impactful diversity and inclusion strategy? 6. How can organizations quantify the success of DEI strategies? Find Ashley Schwedt at LifeLabs Learning. Find Harrison Kim at Pavestep at harrison.kim@p...2021-01-2813 minWorking with People PodcastEpisode #42: Preparing leaders to show up and support a diverse workforceHarrison interviews Valerie Utsey about diversity and inclusion in the workplace and how leaders can support their diverse workforce. 1. Can you define diversity in the workplace? What does workplace diversity look like? 2. Can you talk about the importance of diversity in the workplace? 3. How can organizations build a diverse and inclusive workplace? 4. Who is responsible for diversity and inclusion in the workplace? 5. What are some specific ways that leadership should get involved and support workplace diversity & how can they be properly prepared to show up and support the diverse workforce? Find...2021-01-2614 minWorking with People PodcastEpisode #41: Hiring for emotional intelligence, empathy, and sense of humorHarrison interviews Jill Dignan about the importance of emotional intelligence, empathy, and sense of humor in the workplace and how to hire for it.1. Can you define emotional intelligence and empathy? 2, Why are emotional intelligence, empathy, and sense of humor important in today’s workforce? How do they impact work performance? 3. What does emotional intelligence, empathy and sense of humor look like in the workplace? 4. How can companies hire for emotional intelligence, empathy, and sense of humor? 5. Are emotional intelligence, empathy, and sense of humor genetic or learned traits? How can companies develop an...2021-01-2117 minWorking with People PodcastEpisode #40: Being a true HR business partner (vs. a compliance cop)Harrison interviews Stephanie Shacochis about building relationships with people and being a true business partner.1. What is a HR business partner? 2. What makes an effective HR business partner? 3. How can HR/people teams start building relationships with their staff and start being viewed as a true business partner? Find Stephanie Shacochis at NOBULL (nobullproject.com) or on LinkedIn.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded December 2020.Support...2021-01-1910 minWorking with People PodcastEpisode #39: Company culture is not just a HR responsibilityHarrison interviews Vandy Densmore about what influences company culture, who is responsible for company culture, and why company culture is so important in the workplace. 1. Can you define company culture? Why is it so important? 2. What factors shape an organization’s culture? 3. Who is responsible for creating and then managing organizational culture? 4. What are the best practices in building a positive company culture? 5. What are some signs that company culture may be negative or eroding? What are some tactical steps that companies can take in order to shift/change company culture? Fi...2021-01-1423 minWorking with People PodcastEpisode #38: Leading with empathyHarrison interviews Kimberly Sullivan about the importance of leading with empathy in the workplace and how to practice it. 1. Why is empathy so important in leadership and the workplace? 2. What does empathetic decision-making and leadership look like? 3. What are some questions an empathetic leader should ask? 4. How can organizations make empathy central in company culture? 5. Can a manager build a team that fosters empathy even when the larger organization doesn’t? Find Kimberly Sullivan at Herrmann (thinkherrman.com) and on LinkedIn. Find Harrison Kim at Pavestep at harrison.kim@pa...2021-01-1215 minWorking with People PodcastEpisode #37: Building strong and trusting relationships in the workplaceHarrison interviews Traci Rubin about building strong and trusting relationships in the workplace. 1. Why are trusting & strong relationships so critical in the workplace? 2. What are some practical ways that strong and trusting work relationships can be built in the workplace? 3. How has remote working made it difficult to build strong and trusting workplace relationships? How can a remote manager build trust with an employee? 4. What are some mistakes that destroy or shake the trust in workplace relationships? 5. What role does company culture play in building strong and trusting workplace relationships? Find...2021-01-0720 minWorking with People PodcastEpisode #36: The importance of mentorship in the workplaceHarrison interviews Robert Greiner about mentorship in the workplace. 1. Can you explain the importance and benefits of mentorship? 2. How would you define a “good” mentor? 3. Where can people find good mentors? 4. What are some of the top questions people should be asking their mentors? What are the top questions mentors should be asking their employees/mentees? 5. What are some tips you have for mentors when it comes to training and advising their employees/mentees? Find Robert Greiner at the Wanna Grab Coffee Podcast (wannagrabcoffee.com) or robertgreiner.com.Find Harri...2020-12-1716 minWorking with People PodcastEpisode #35: The importance of engagement surveys and how to effectively conduct themHarrison interviews Solana Cederboim about the importance of employee engagement surveys and how to effectively conduct them. 1. What is the importance of employee engagement surveys? 2. How can organizations conduct effective employee engagement surveys? 3. How can organizations utilize the survey data & how should response rate factor in when organizations look at the data? Find Solana Cederboim at Kiwi Partners (kiwipartners.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded November 2020.2020-12-1517 minWorking with People PodcastEpisode #34: The importance of employee recognitionHarrison interviews Michael Levy about the importance of employee recognition. 1. One study found that nearly half of employees feel undervalued. In your experience, why do you think that this percentage is so high? 2. What are some of the ways that managers can show appreciation to their employees? 3. What defines an effective and successful employee recognition program?Find Michael Levy at WorkProud (workproud.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.2020-12-1028 minWorking with People PodcastEpisode #33: Equity in performance managementHarrison interviews Adam Rosenfield about how to create equity in performance management. 1. Can you define performance management equity? 2. What are some key disadvantages of poor & unfair performance management? 3. What are some tactical steps that organizations can implement to have more equitable performance conversations/reviews? Find Adam Rosenfield on LinkedIn.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded November 2020.For more details, check out our article on equity in p...2020-12-0913 minWorking with People PodcastEpisode #32: Human capital - the asset not on your balance sheetHarrison interviews Haleh Fardi from ProCFO Partners about how human capital. 1. Human capital / labor costs are one of the biggest expense items for most companies; yet, we often see companies that don't pay much attention to managing this "asset"/"resource". Why is that? 2. What are some of the tactical ways/initiatives we can optimize human capital? 3. How should people think about the financial impact of turnover? Find Haleh Fardi at ProCFO Partners.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, emai...2020-12-0816 minWorking with People PodcastEpisode #31: How to effectively scale cultureHarrison interviews Mattson Newell from Partners in Leadership about how to effectively scale culture. 1. At an organizational level, what are the best practices to effectively scale culture? 2. Is scaling a culture from 20 to 100 employees different from scaling from 200 employees to 1000 employees? 3. What are some common signs that company culture is starting to become a liability? How do you distinguish that from just disgruntled people? Find Mattson Newell at Partners in Leadership.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email C...2020-12-0327 minWorking with People PodcastEpisode #30: The problem with being "too nice" of a managerHarrison interviews Sonali Goel about the problem when a manager is being "too nice" during feedback conversations. 1. What are some of consequences of being “too nice” of a manager? 2. How should managers objectively approach their feedback conversations with their direct reports - particularly during tough conversations? 3. How can HR help mitigate the “too nice” feedback conversations and performance reviews and focus on more objective, honest feedback and performance reviews? Find Sonali Goel on LinkedIn. Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep...2020-12-0114 minWorking with People PodcastEpisode #29: How to ensure psychological safety in feedback conversationsHarrison interviews Sarah Koller about feedback conversations & employee's mental health. 1. How should managers approach feedback conversations? 2. How can managers ensure psychological safety when it comes to feedback conversations? 3. How can employees prepare themselves for feedback conversations? Find Sarah Koller at GoCo.io (goco.io). Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com. If you enjoyed this episode, you may also enjoy our articles on development feedback and employee feedback examples...2020-11-2415 minWorking with People PodcastEpisode #28: Using agile project planning methodologies in HRHarrison interviews Melinda Honcoop about using agile project planning methodologies in HR and why they are effective and beneficial. 1. Can you compare agile vs traditional methodologies in HR? What are the examples of agile HR vs. traditional methodologies? 2. Why is it important that HR adapt and broaden their methodologies to be more agile? 3. What are some tactical steps and/or practices that HR teams can do in order to be more agile? Find Melinda Honcoop on LinkedIn!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Work...2020-11-1926 minWorking with People PodcastEpisode #27: How to harness the energy of the youth for more senior rolesHarrison interviews John Montgomery about harnessing the energy of the youth for more senior roles. 1. What are the challenges of having a multigenerational workplace? 2. As the younger employees grow and climb the "ladder" in corporate environments, what are the strengths or skillsets that you see are critical to their successes? 3. What are some engagement and support strategies that organizations can use in order to harness the energy of the younger generations in their workplace? Find John Montgomery at Westfield Capital Management (westfieldcapital.com)!Find Harrison Kim at Pavestep at harrison.kim...2020-11-1218 minWorking with People PodcastEpisode #26: Hiring your first HR personHarrison interviews Emma Leeds Guidarelli about the ins-and-outs of hiring your first HR person. 1. What are the key signs that it’s time to hire the first HR person in a startup? 2. What are the benefits from hiring an HR person in the early stages? 3. What are the biggest HR challenges faced by startups and growing companies? Find Emma Leeds Guidarelli on LinkedIn!Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.2020-10-1513 minWorking with People PodcastEpisode #25: The power of peer advisory groups Harrison interviews Phyllis Calvano about the benefits of peer advisory groups. 1. What are the differences between peer advisory groups and networking groups? 2. What are the advantages and disadvantages of these groups? 3. How can someone determine which peer advisory group is right for them? Find Phyllis Calvano at Vistage (vistage.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded September 2020.Support the show2020-09-2414 minWorking with People PodcastEpisode #24: How flexible work increases women in the workplaceHarrison interviews Delphine about how flexible work can increase women in the workplace. 1. Can you talk about the gender diversity gap in working - how many women (and men) have to pick between professional life and family life? 2. How, and to what extent, has the flexible workplace allowed for an increase in women in the workplace? 3. What type of work-from-home policies should organizations think about implementingFind Delphine Carter at Boulo Solutions (boulosolutions.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People...2020-09-0315 minWorking with People PodcastEpisode #23: Why resilience is critical in the modern workplaceHarrison interviews Megan about the importance of resiliency in the workplace and how organizations can build resilient teams. 1. Can you comment on the importance of resiliency in the workplace? 2. How do you build more awareness around the need for resiliency? 3. What are some actionable ways to build a resilient organization? Find Megan Wheeler at LifeLabs Learning (lifelabslearning.com). Check out the LifeLabs Learning People Leader Resilience Playbook.Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara...2020-08-1311 minWorking with People PodcastEpisode #22: The best practices when recruiting remotelyHarrison interviews Len about the best practices when recruiting remotely. 1. What are the unique challenges and opportunities in remote recruiting and onboarding? 2. Can you walk us through the best practices during the different stages of hiring remotely?3. How can organizations let their employer brand shine during the recruiting process? Find Len Adams at Adams Consulting Group, LLC/ACG Resources (acgresources.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.If y...2020-08-0620 minWorking with People PodcastEpisode #21: Shifting to a flexible economyHarrison interviews Ginger about how organizations are moving to a more flexible economy and what that means for HR. 1. What are the benefits (and any potential drawbacks) of a flexible economy from the employee perspective? 2. How is the flexible economy affecting HR - what are some key challenges and benefits? 3. How should HR think about performance management in the flexible economy? Find Ginger Dhaliwal at Upflex (upflex.com).Find Harrison Kim at Pavestep (pavestep.com) at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara T...2020-07-3019 minWorking with People PodcastEpisode #20: How to actively engage your people remotelyHarrison interviews Kate about how to actively engage your remote team members. 1. What are the most common reasons for employee disengagement in the remote workforce (are these reasons different than in non-remote workforces)? 2. What are some tell-tale signs of employee disengagement in the remote workforce? 3. What are some initiatives to engage disengaged, unmotivated remote employees and maintain a positive company culture? Find Kate Gerasimova at gothamCulture (gothamculture.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at...2020-07-2316 minWorking with People PodcastEpisode #19: How to manage your people through change initiativesHarrison interviews Carla about how to manage your people through change initiatives. 1. What are the most common mistakes when it comes to managing people through change initiatives? 2. What are some drivers that managers/ HR leaders should think about when it comes to change management? 3. Can you comment on the importance of involving employees through these change initiatives? Find Carla Rojas at Choose Your Mindset (carlarojas.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. Check out our podcast recap on managing people through change initiatives. If you...2020-07-1622 minWorking with People PodcastEpisode #18: How to ask the right questions to underperforming employeesHarrison interviews Garima from The Fund for Global Human Rights about how to ask the right questions to underperforming employees. 1. When should a manager approach an employee that is underperforming? 2. How can a manager talk about underperformance with an employee - what does the process look like? 3. What other tactical ways can a manager motivate underperforming employees? Find Garima Gupta at The Fund for Global Human Rights (globalhumanrights.org).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli...2020-07-0924 minWorking with People PodcastEpisode #17: Why alumni networks are critical to your talent supplyHarrison interviews James from EnterpriseAlumni about how to manage, engage and nurture your Alumni community. 1. What is the importance of having an alumni program from the organization's perspective? 2. How can companies effectively establish alumni programs? 3. How can companies determine if their alumni programs are successful? Find James Sinclair at EnterpriseAlumni (entreprisealumni.com).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.Recorded June 2020.Support the show2020-07-0217 minWorking with People PodcastEpisode #16: How to develop mid-level managersHarrison interviews Kay from Shift to talk about developing mid-level managers. 1. How can organizations approach the development and training of their mid-level managers? 2. What are some skill areas that organizations need to consider when designing leadership/management programs? 3. How can organizations quantify the value of their leadership development programs? Find Kay To at Shift (shiftus.co).Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.You can find a summary of...2020-06-2521 min