Shows
Pax8 Academy LiveAll About Dynamics 365 Business Central | Academy Live Podcast Episode 11In this episode of Academy Live, we are talking all about Dynamics 365 Business Central with special guest Robert Pope, the VP of Business Applications at Pax8. Learn how this all-in-one business management solution can streamline your operations, enhance productivity, and drive growth for your business.
🔑 Key Topics Covered:
✅ Overview of Dynamics 365 Business Central
✅ Key features and benefits for businesses
✅ Why choose Business Central over QuickBooks?
✅ AI Infused Dynamics 365 Business Outcomes
✅ Launchpad for MSPs
✅ How to get started with Business Central
✅ Transitioning to and succeeding with t...2025-07-2931 minPax8 Academy LiveFuel Your Growth with Pax8 Academy | Academy Live Podcast Episode 10Ready to take your business to the next level? We’ve got you covered… Welcome to Academy Live!
In this episode, we dive into all that Pax8 Academy has to offer, giving you the tools and support you need to propel your MSP forward. From on-demand learning to expert business coaching, discover how Academy helps you sharpen your skills and grow your business in today’s competitive landscape.
🔑 Key Topics Covered:
✅ On-Demand Learning: Access training when it suits you
✅ Business Coaching: Work one-on-one with seasoned MSP coaches
✅ Peer Groups: Learn from other MSP leaders in...2025-07-2246 minPax8 Academy LiveFrom Startup To Scale-Up | Academy Live Podcast Episode 9Are you working in your company, but not on your company? We've got you covered!
Welcome to Academy Live! In this episode, we chat with Oli Thordarson, President & CEO of Alvaka, to explore the critical steps in growing and maturing your business.
🔑 Key Topics Covered:
✅ The importance of focusing on your value proposition over just your tools
✅ Crafting a forward-looking org chart that supports growth
✅ Identifying and developing key talent for the journey ahead
✅ The importance of SEO and a strong marketing program for sustainable growth
✅ Evaluating your gross margins and m...2025-07-1546 min
Joey Pinz Discipline Conversations#674 Pax8 Beyond-Rob Rae: 🚀 Peer Power, Platform Innovation & MSP Grit with Rob RaeSend us a textIn this high-impact conversation at Pax8 Beyond 2025, Joey Pinz sits down with Rob Rae, legendary MSP advocate and VP at Pax8, to talk about platforms, peer groups, and the pulse of the managed services community.Rob shares what sets Pax8 apart from traditional distributors — its MSP-only focus, commitment to partner success, and its evolution into a true marketplace, not just a catalog. He explains how the newly launched public storefronts allow MSPs to create digital buying experiences for end clients, and how Pax8’s 2025-07-0926 minPax8 Academy LiveThe Best of Copilot | Pax8 - Academy Live Podcast Episode 8Welcome to Academy Live! In this episode, Brittan Trembley Benton joins us to chat about the best of Copilot.
🔎 Key Topics Covered:
✅ What is Copilot?
✅ Key Features of Copilot
✅ How to Use M365 Copilot
✅ Is Copilot Worth the Hype?
✅How Should MSPs be leveraging Copilot?
👥 Join us as we navigate the intricacies of M365 Copilot, empowering MSPs to leverage the latest technologies and security measures to drive business growth and resilience in today's digital landscape.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOSTS
Rex Frank, Vice President of Academy, Pax8
h...2025-07-0857 min
Pax8 Results Selling Framework PodcastImprove Your Marketing & Sales by Talking to ALL the Right People | Results Selling Framework Podcast Episode 22We all know the importance of speaking to the right contact when selling - but are you talking to ALL the right contacts?
Join Keith Marchiano and Pete Busam as they explain how to connect with multiple buyer personas within your target client profile.
Learn about the significance of brand recognition and how to complement your relationship-building sales skills with finely honed marketing strategies to propel your sales to the next level.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8
https://www.linkedin.com/in/keithmarchiano
⎯⎯⎯⎯⎯⎯⎯...2025-07-0747 minPax8 Results Selling Framework PodcastPreparing for Beyond, Embracing AI, and Busting Through Your Next Plateau | Results Selling Framework Podcast Episode 21In this episode, Keith Marchiano interviews Rex Frank, a visionary in the MSP space and VP of Academy at Pax8. They discuss the evolution of the IT services industry, the importance of attending industry events, and the future of AI in the MSP realm.
Rex shares his journey from technician to service executive and the lessons learned along the way.
Learn about the origins of Academy and how enablement is key to adapting in a rapidly changing technological landscape.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8
https://www...2025-07-0236 min
Partnerships UnraveledCraig Donovan - Pax8 on Building Partner Experiences That Drive GrowthLive from Pax8 Beyond with Craig Donovan on Partner Experience, AI Enablement, and the Future of MSP GrowthIn this energizing live session from Pax8 Beyond, we sit down with Craig Donovan, Chief Experience Officer at Pax8, to explore what it really takes to deliver next-level partner success in today’s rapidly evolving channel landscape.Craig shares how Pax8 is supporting partners through the biggest transition yet, from managed services to managed intelligence. We unpack the rise of the “Chief Workflow Officer,” Pax8’s ambitious 100+ course Guided Growth program, and why SMBs are...2025-07-0217 minPax8 Academy LiveMaximizing Account Management Efficiency | Pax8 - Academy Live Podcast Episode 7🗓️This week on Academy Live we will delve into the intricacies of account management for MSPs. Join our esteemed special guest Zac Paulson from ABM Technology Group, as he unravels the secrets to optimizing your account management processes.
👤 Zac Paulson brings his wealth of experience from ABM Technology Group to the forefront, sharing invaluable insights on how to enhance efficiency and productivity in account management. Learn firsthand from Zac as he explores the critical components of effective account management, including fostering better client relationships.
💻 At ABM Technology Group, Zac and his team are dedicated to providing r...2025-07-0155 minPartnerships UnraveledHayley McSpirit - Pax8 on Powering SMB TransformationLive from Pax8 Beyond with Hayley McSpirit on the Future of Channel, AI, and the SMB OpportunityIn this high-energy live episode from Pax8 Beyond, we sit down with Hayley McSpirit, Global Head of Vendor Strategy and Operations at Pax8, to unpack the dual engine that’s powering the next era of channel growth: radical automation and deep community.Hayley shares how Pax8 is balancing world-class automation with human connection to help vendors and partners scale, adapt, and thrive in a fast-evolving AI landscape. We di...2025-06-2721 minPax8 Academy LiveMastering Microsoft NCE | Pax8 - Academy Live Podcast Episode 6⚙️ Ready to elevate your business operations with Microsoft NCE? In this week's episode of Academy Live, we unpack the power of Microsoft's New Commerce Experience (NCE) platform, delving into what it is, why it's crucial, must-know updates, and how to harness its full potential for your business success.
🌐💻 🌟 What is Microsoft NCE? Get a comprehensive understanding of Microsoft NCE and how it reshapes the customer experience landscape. From streamlined workflows to enhanced collaboration, discover the core elements that make NCE a game-changer for businesses of all sizes.
🔑 Why is it Important? Explore the significance of adopting Microso...2025-06-2449 min
People Work Technology PodcastPeople Work Technology Café bij PAX8 (17 juni 2025)🎧 People Work Technology Café – De Stamtafel bij PAX8 (17 juni 2025)📍 Op locatie bij Pax8 in Amsterdam🎙 Hosts: Richard Bordes & HP van Tilburg🎼 Muzikale omlijsting: Quinty van der GeestIn deze speciale aflevering van het gezelligste ICT-café van Nederland schuift Richard Bordes met HP van Tilburg aan bij Pax8 in Amsterdam. Rond de stamtafel praten ze met experts uit de wereld van MSP’s, vendoren en distributeurs over de laatste ontwikkelingen op het gebied van ICT-oplossingen. Onderwerpen als security awareness, documentmanagement, AI, compliance en strategische groei komen uitgebreid aan bod. Tussendoor zorgt Qu...2025-06-181h 06Pax8 Academy LiveGoal-Setting Mastery | Pax8 - Academy Live Podcast Episode 5Welcome to this week's episode of Academy Live where we will explore the world of business success strategies. 🎯✨
Let's learn the nuances and commonalities between Goals, Rocks, OKRs, and the famed SMART Goals framework. Discover why goals are the compass of leadership, steering both companies and employees toward greatness. Uncover the pivotal role they play in shaping the future. Explore the crucial elements of success planning: the 'Why,' 'When,' and 'What' that form the backbone of strategic planning for unparalleled achievements.
Unravel the mystery of aligning goals and tackling dependencies head-on. Master the art o...2025-06-1750 minPax8 Academy LiveSecurity as a Lifestyle for MSPs | Pax8 - Academy Live Podcast Episode 4Security isn’t just a mindset—it’s a lifestyle. In this episode of Academy Live, hosts Rex and Bessie are joined by Pax8 executive coaches James LaVine and Rich Richardson to explore what it means to embrace a security lifestyle as an MSP.
🔑 Key Topics Covered:
✅ The origins of Pax8’s Security Program
✅ What makes security coaching unique
✅ The "lifestyle" approach to security for MSSPs
✅ How to guide clients to adopt secure practices
✅ Common misconceptions about security programs
✅ Long-term business benefits of security coaching
📌Discover how focusing on managing risk and embedding security practices into daily operations can create a lasting impact on your bus...2025-06-1024 minPax8 Academy LiveSales Guidance for MSPs | Pax8 - Academy Live Podcast Episode 3Welcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll discuss how sales people are trained, not born.
🔑 Key Topics Covered:
✅ Learning Curves in Sales
✅ Characteristics That Make a Good Sales Person
✅ Selling to Your Perfect Client
✅ What are the biggest takeaways that partners have from the perfect client course?
✅ How do you present all your value in your sales pitch?
✅ What are the common mistakes that partners can make the biggest improvem...2025-06-0349 min
Uncle Marv's IT Business PodcastWhy Pax8 Beyond is a Must-Attend for MSPs (EP 829)Watch the video here: https://www.youtube.com/watch?v=VSQ4kIIBbRQ=== Join Uncle Marv and Rob Rae as they preview Pax8 Beyond 2025, the can’t-miss conference for managed service providers. Rob shares the inside story of how this event has grown into a global phenomenon, with plans for expansion into Europe and Southeast Asia. Listeners get a sneak peek at the conference’s unique approach: tailored education tracks for every MSP persona, a commitment to neutral, value-driven content, and a focus on real-world business growth.Rob also addresses the challenges of scaling a fast-growing company, the importance of transparency, and t...2025-05-2830 min
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)Why Pax8 Beyond is a Must-Attend for MSPs (EP 829)Watch the video here: https://www.youtube.com/watch?v=VSQ4kIIBbRQ=== Join Uncle Marv and Rob Rae as they preview Pax8 Beyond 2025, the can’t-miss conference for managed service providers. Rob shares the inside story of how this event has grown into a global phenomenon, with plans for expansion into Europe and Southeast Asia. Listeners get a sneak peek at the conference’s unique approach: tailored education tracks for every MSP persona, a commitment to neutral, value-driven content, and a focus on real-world business growth.Rob also addresses the challenges of scaling a fas...2025-05-2830 minPax8 Academy LiveResults Selling Framework for MSPs: Improve Your Sales Approach Today! | Pax8 - Academy Live Podcast Episode 2This week on Academy Live, Rex, Bessie and Chris invite on 'Sales Pitch' host, Keith Marchiano to discuss MSP selling strategies, Academy courses to help you elevate your sales skills and start discussing the Result Selling Framework, which is an upcoming course that will be a comprehensive guide to help MSPs shift their mindset from selling to solving problems for clients.
This week will cover topics such as the common approach of MSPs, an overview of the result selling framework, metrics and measurement, changing mindset and approach, challenges faced by MSPs, and addressing MSPs’ sales struggles. MSPs of...2025-05-2753 minPax8 Academy LiveWelcome to Academy Live! | Pax8 - Academy Live PodcastWelcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll introduce you to our amazing hosts, Rex Frank, Chris Kaiser, and Bessie Nolan while they share their real world experience with you. Then they'll dive into the details of our flagship educational program within Pax8 Academy with Craig Donovan. If you're looking for a structured, results-driven approach to learning and growth, you've come to the right place. Our program is designed to help you achieve your goals and unlock your full potential, no matter what field...2025-05-1645 minPax8 Results Selling Framework PodcastSelling AI Preparedness & Cybersecurity | Results Selling Framework Podcast Episode 20In this episode of the Results Selling Framework podcast, Keith Marchiano and James LaVine explore how MSPs can effectively sell cybersecurity solutions, the importance of understanding AI integration, and the need for a solid security framework to protect clients from emerging threats in both spheres.
AI readiness is critical for MSPs, and cybersecurity controls are the key tool to ensuring your clients are safe as they explore the new landscape. Learn how education is the solution to a significant vulnerability in cybersecurity - people - and how stories can be your secret weapon to landing the sale. 2025-05-0543 minPax8 Results Selling Framework PodcastBalancing Automation & Trust: Implementing AI in Sales | Results Selling Framework Podcast Episode 19Join Keith Marchiano and Jonathan Cox as they dig into the future of automation and AI in sales.
Learn why having a solid sales process before implementing tools is non-negotiable and how the balance between automation and the human touch in sales interactions can set you apart.
In the face of the golden opportunity of AI, it's pivotal that we understand the importance of building trust through meaningful conversations in sales, leveraging technology for efficiency, and the necessity of defining processes before automating tasks.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
...2025-04-0743 minPax8 Results Selling Framework PodcastWhitespace Analysis - Using Sales to Solve Client Problems | Results Selling Framework Podcast Episode 18In this engaging podcast episode, Keith Marchiano and Maria Armstrong discuss the unique challenges and experiences of women in sales. Maria shares her journey into sales, the importance of empathy, and the generational shifts in perceptions of women in the industry.
Discover strategies for MSPs to generate quick wins by analyzing client needs and engaging in effective communication. You will hear how to grow your business by having meaningful conversations with your clients and learn how you can start educating clients about security and discover the importance of regular check-ins to find that valuable whitespace and ensure...2025-04-0154 minPax8 Results Selling Framework PodcastEmbracing Your Strengths - Women in Sales | Results Selling Framework Episode 17It's Women's History Month! Keith Marchiano and Jennifer Evans, Operations Solutions Consultant 4 at Pax8 are here discuss the ongoing challenges women face in the sales industry.
Join them as they explore the advantages and disadvantages women encounter in sales roles and share personal stories of overcoming obstacles - all while maintaining that important work-life balance needed to thrive in the sales profession.
Learn about the importance of active listening and empathy in building client relationships, and how continuous learning can be the key to growing your own career.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
2025-04-0135 minPax8 Results Selling Framework PodcastBuilding Sales Skills | Results Selling Framework Podcast Episode 16In this episode of the Results Selling Framework podcast, Keith Marchiano and Chris McDonell discuss the essential skills needed for sales success - active listening, effective communication, and a structured onboarding process as well as the significance of emotional intelligence and genuine communication in building relationships with prospects.
They explore the role of sales leaders in coaching and developing their teams, the impact of post-COVID dynamics on sales strategies, and the necessity for continuous improvement and adaptability in using technology for sales interactions.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach...2025-04-0144 minPax8 Results Selling Framework PodcastSetting Sales Resolution Goals | Results Selling Framework Podcast Episode 15In this episode, Keith Marchiano and Jake Gipson discuss the importance of setting clear and attainable sales goals for the new year, emphasizing the need for consistency, accountability, and strategic planning for driving growth in sales.
Jacob Gipson is the Manager of Enablement Programs at Pax8, where he leads initiatives that empower sales teams and partners to achieve their goals through tailored enablement strategies. With a strong background in sales methodologies like Command of the Message and a proven track record in driving programs like Good2Gr8, Jacob focuses on simplifying processes, fostering collaboration, and delivering measurable...2025-04-0132 minPax8 Results Selling Framework PodcastPax8 Academy's Annual Sales Action Plan | Results Selling Framework Podcast Episode 14Join Keith Marchiano, Senior Executive Coach at Pax8 Academy, and Jeremy Nelson, Sales Coaching Manager at Pax8, as they dive into the crucial steps for planning new managed recurring revenue in the upcoming year. With Jeremy's extensive experience in running MSPs and sales, this episode is packed with valuable insights on setting clear goals and key performance indicators (KPIs) to achieve an impressive 20% annual growth in managed services.
Get ready for an engaging and informative conversation that will leave you inspired and motivated to reach new heights of success in 2025. Whether you're a seasoned professional or just...2025-04-0148 minPax8 Results Selling Framework PodcastEscape the Blame Game - Building a Successful Ops/Sales Partnership | Results Selling Framework Podcast Episode 13Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, we delve into the world of sales and leadership. Sara Ehrich shares her incredible journey from office manager to Chief Operations Officer of an MSP.
She and Keith discuss the importance of a sales playbook, role-playing scenarios, and key metrics for sales success.
Learn about the significance of celebrating sales wins as a team and gain valuable tips for leading and developing salespeople!
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach...2025-04-0140 minPax8 Results Selling Framework PodcastDo Your Prospects Care About Cyber Security? | Results Selling Framework Podcast Episode 12Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
This week, Michael L. Giuffrida, the President at Kyber Security teams up with Keith to discuss his journey from IT engineer to business development expert, offering insights into building a positive sales mindset and the importance of reducing risk through cybersecurity.
They discuss strategies for qualifying prospects, uncovering buyer needs, and overcoming obstacles in selling security solutions. Tune in for practical tips, engaging role-plays, and expert advice on protecting businesses from cyber threats.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith M...2025-04-0152 minPax8 Results Selling Framework PodcastPick a Framework, Not a Tool: The Value of Being a Trusted Prescriber | Results Selling Framework Podcast Episode 11Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode Matt Lee, the Security & Compliance - Senior Director at Pax8, joins Keith to explore the art of selling cybersecurity services by positioning yourself as the expert.
Learn how to build lasting client relationships by focusing on frameworks and strategies rather than just showcasing tools.
Discover the key to becoming a trusted prescriber and elevating your sales approach.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8
https://www.linkedin.com/in...2025-04-0154 minPax8 Results Selling Framework PodcastProspecting for MSPs that ACTUALLY Work | Results Selling Framework Podcast Episode 10Join us in this insightful episode as Keith Marchiano sits down with Conor Geiger, Sales Manager at Creative Computer Solutions, an MSP based in Vancouver, Washington. Together, they dive deep into the art of prospecting and share actionable tips to help you create familiarity and spark curiosity with potential clients.
Understanding the challenges that come with prospecting, Keith and Conor discuss proven strategies to establish a connection with prospects, even before the first conversation. They explore techniques that go beyond the basics, helping you to stand out in a crowded market and turn cold leads into warm...2025-04-0143 minPax8 Results Selling Framework PodcastThe Art of Attraction: Marketing vs. Prospecting | Results Selling Framework Podcast Episode 9Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, James LaVine joins Keith to dive deep into the nuanced world of attracting clients. The two will explore the strategic approaches that separate marketing from prospecting, yet show how they can complement each other to create a powerful client acquisition strategy.
Whether you're a seasoned professional or just starting, this episode is packed with actionable insights and expert advice to help you master the art of attraction.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Seni...2025-04-0138 minPax8 Results Selling Framework PodcastThe RSF Discovery Guide | Results Selling Framework Podcast Episode 8Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
This episode will show you how to use our Discovery Guide template to collect all the data you have gathered up to this point into an organized form to help make your sales process clear and concise.
The last thing you want is for all your valuable information to be scattered to the wind - you wouldn't want to lose some critical piece of information that could be the missing key to what the buyer is truly looking for... Let's make sure...2025-04-0137 minPax8 Results Selling Framework PodcastProve It - Telling Stories | Results Selling Framework Podcast Episode 7Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, we delve into the art of leveraging proof points to not only support your sales narrative but also to convincingly demonstrate your ability to meet and exceed client expectations.
You will learn to craft compelling proof points that resonate with prospects and provide verifiable evidence of your past successes.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8
https://www.linkedin.com/in/keithmarchiano
⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH GUEST
Jeremy Nelson...2025-04-0135 minPax8 Results Selling Framework PodcastArticulating Value | Results Selling Framework Podcast Ep 6Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
On this episode, we focus on effectively communicating the unique value of your business. You'll learn to align with your prospect's decision criteria and empathetically connect, akin to a trusted guide.
As we continue to explore the power of utilizing the Pax8 Results Selling Framework, it is critical to understand how you will explain to the prospect in clear and simple language as to why you are the best and only option for them.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH T...2025-04-0141 minPax8 Results Selling Framework PodcastUnderstanding the Prospect Buying Process | Results Selling Framework Podcast Episode 5Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, Keith teams up with James LaVine to discuss the topic of understanding the prospect buying process.
Understanding the Prospect Buying Process is a key part of the Pax8 Results Selling Framework program. In this episode, we'll focus on practical skills needed to navigate the buying process effectively. You'll learn how to understand your prospects' thinking, recognize their decision-making journey, and respond with tailored solutions.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8 2025-04-0135 minPax8 Results Selling Framework PodcastUncovering Prospect Needs | Results Selling Framework Podcast Episode 4Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, Keith teams up with Jeremy Nelson to discuss the topic of uncovering prospect needs.
Come along and take a deep dive into the world of your buyers' needs within the context of the Results Selling Framework. As we explore this topic, you'll learn the crucial skills of refining your mindset, fine-tuning your language, and mastering the art of discovery questions. We'll help illuminate the path to your Buyer's true needs and the positive business outcomes th...2025-04-0142 minPax8 Results Selling Framework PodcastUnderstanding Buyer Personas | Results Selling Framework Podcast Episode 3Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, Keith teams up with James LaVine to discuss the topic of understanding buyer personas. You've netted a lead or a referral, initiated contact, and started to establish a connection by attentively listening to your prospect's issues. It's tempting to think a sale is near, especially when you're confident that your solution fits their needs and budget perfectly. However, there's a snag: the buyer may only be presenting surface problems, not the underlying issues. If you hastily pitch your solution without deeper...2025-04-0133 minPax8 Results Selling Framework PodcastIntro to the Results Selling Framework | RSF Podcast Episode 2Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, Keith teams up with Jeremy Nelson to introduce us to the Results Selling Framework. Consider the daily grind of managing your service business - the expectations of seeing a significant ROI, and the fatigue that sets in when yet another sales pitch sounds like it's being spoken AT you instead of TO you. It feels as though the emphasis is more on closing the sale rather than truly understanding and addressing your unique challenges.
So let’s not do th...2025-04-0132 minPax8 Results Selling Framework PodcastWhy Use the Results Selling Framework? | Results Selling Framework Podcast Episode 1Join Keith Marchiano, Senior Executive Coach for the Results Selling Framework (RSF) podcast.
In this episode, Keith teams up with James LaVine to discuss the topic of "Why Use the Results Selling Framework?"
The RSF is a foundation to enhance your engagements with potential prospects and existing clients. It's a strategy that can revolutionize your MSP's sales approach and help you connect with the buyers you will engage with and to understand the problems their business faces.
⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE HOST
Keith Marchiano | Senior Executive Coach | Pax8
https://www.link...2025-03-2639 min
TubbTalk: The Podcast for Managed Service Providers[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPsIn this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on stage on the topic of ‘the robots are coming.’Phylip tells Richard what things will look like in 2030 and how to take baby steps to prepare for what’s next, and he also shares some important things that MSPs need to be aware of with AI.Richard also asks Phylip to share some of the best resources within the Pax8A Academy, available to all...2025-03-1325 min
Hybrid Cloud PartnersPAX8 Builds Winning Formula to Kickstart SPLA PartnersOn today's episode of the Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke are joined by Angelika Schmeing, Senior Director for Pax8 Microsoft Alliances. Angelika shares Pax8's approach to supporting managed service providers (MSPs) in adopting hybrid cloud practices, emphasizing the importance of security, cloud scalability, and AI integration. She highlights their Azure Kickstart program to onboard new partners, their enablement resources, and their partnership with Microsoft to help MSPs grow their Azure cloud practices.In this episode you’ll learn:Why organizations choose hybrid cloud solutions despite a successful private cloudHow Pa...2024-11-0522 min
TubbTalk: The Podcast for Managed Service Providers[Bonusode] Live From Pax8 Beyond EMEA: Rob Rae on Amazing EventsThis episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference. Rob Rae is the Corporate Vice President of Community and Ecosystems for Pax8.Rob talks about how it feels to bring Pax8 Beyond to Europe and the decision to do so. He also discusses the MSP event industry in general, and shares his process for choosing keynote speakers.Richard asks how Pax8 partners answer the question ‘how’s business’ and the criteria for choosing vendors that are part of their client marketplace. Rob shares how he keeps up with the in...2024-10-1728 min
TubbTalk: The Podcast for Managed Service Providers[Travelogue]: Pax8 Beyond EMEA 2024: Growing Community Beyond the CloudTime for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in Berlin for Pax8 Beyond EMEA 24.Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event.Richard shares how the community rallied around when he lost his luggage. Lenka talks about how fantastic the event organisation was, from hotel check-in to the closing remarks. Plus, they tell Gudrun how blown away everyone was with the special guest at the after-party!2024-10-1635 min
TubbTalk: The Podcast for Managed Service Providers[Bonusode] Live From Pax8 Beyond EMEA With Phylip Morgan: What's New?This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference, and Richard Tubb speaks to Phylip Morgan. He’s the Pax8 Chief Revenue Officer EMEA, and they talked about what’s new at Pax8.Phylip talked the importance of the Pax8 cloud marketplace and why MSPs should embrace them instead of fearing them as the competition. He also explained how Pax8 work with their MSP partners to up-serve their clients.Richard asked Phylip to explain what he means by the phrase ‘data is the new oil’. Phylip also shared his advice for time...2024-10-1521 min
Pax8 TSP TalkTSP Talk Ep57. Understanding FinanceJames Davis the Director of the Pax8 Academy in Asia hosts Michelle Kvello from Lantern Partners to discuss the importance of taking a forward looking view at your finances
Michelle talks us through what a CFO should be doing, the fundamentals that need to be in place to allow you to start controlling your destiny by getting clarity with your finances and using them to create a direction and making decisions against the data2024-08-2941 minPax8 TSP TalkTSP Talk Ep56. The Opportunity of ChangeJames Davis the Director of the Pax8 Academy in Asia hosts Phuong Tran from Mantria Consulting to discuss Change Management and Digital Transformation by explaining to us key concepts.
Phuong talks us through the models and frameworks of Change Management in a very pragmatic way so that we can take this methodology to better enable our clients and create new revenue streams that we haven't had before.
2024-08-0744 minPax8 TSP TalkTSP Talk Ep55. Privacy Laws: What Small Businesses Need to KnowJames Davis the Director of the Pax8 Academy in Asia hosts Mel Story from Pax8 to discuss the upcoming Privacy Acts in Australia and how Privacy Acts impact partners and their clients around the region.
Mel talks us through the key considerations and the need for us to be on top of legislation so that we can help our clients. She shares with us how to understand and share complex information like this so that we can grow and positively impact people.
2024-07-2339 min
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionXJuan Fernandez, the Global Channel Chief of SuperOps, shares exciting announcements and insights from the Pax8Beyond event in Denver. He reveals that SuperOps has joined the PAX8 Marketplace, becoming the first and only RMM/PSA offering available through the platform. This integration not only streamlines the procurement process for MSPs but also unlocks a range of benefits through the SuperOps + PAX8 partnership. Juan highlights the launch of the SuperOps + PAX8 Academy, which will provide training, peer groups, and a dedicated help desk to support MSPs in building their processes and procedures around SuperOps. Additionally, he unveils V...2024-06-1922 min
Uncle Marv's IT Business Podcast659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionXJuan Fernandez, the Global Channel Chief of SuperOps, shares exciting announcements and insights from the Pax8Beyond event in Denver. He reveals that SuperOps has joined the PAX8 Marketplace, becoming the first and only RMM/PSA offering available through the platform. This integration not only streamlines the procurement process for MSPs but also unlocks a range of benefits through the SuperOps + PAX8 partnership. Juan highlights the launch of the SuperOps + PAX8 Academy, which will provide training, peer groups, and a dedicated help desk to support MSPs in building their processes and procedures around SuperOps. Additionally, he unveils VisionX, a groundbreaking p...2024-06-1922 min
Uncle Marv's IT Business Podcast659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionXJuan Fernandez, the Global Channel Chief of SuperOps, shares exciting announcements and insights from the Pax8Beyond event in Denver. He reveals that SuperOps has joined the PAX8 Marketplace, becoming the first and only RMM/PSA offering available through the platform. This integration not only streamlines the procurement process for MSPs but also unlocks a range of benefits through the SuperOps + PAX8 partnership. Juan highlights the launch of the SuperOps + PAX8 Academy, which will provide training, peer groups, and a dedicated help desk to support MSPs in building their processes and procedures around SuperOps. Additionally, he unveils VisionX, a groundbreaking p...2024-06-1922 min![the[STACK]](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/40862704/40862704-1713385855813-ee5f784ef30cf.jpg)
the[STACK]the[STACK] Pax8 New Marketplace ExperienceIn this special episode of the[STACK], recorded live at Pax8's Beyond 24 conference, we explore the newly unveiled Pax8 Marketplace Experience with Phylip Morgan, Pax8 CRO EMEA, and two MSPs who had early access to this innovative platform. The new Pax8 Marketplace is revolutionizing how IT professionals provide technology solutions to small and medium-sized businesses, offering unprecedented opportunities for growth and enhanced security.
Key Features of the New Pax8 Marketplace:
• Catalog: Featuring smart search and advanced sorting capabilities that make it easy for partners to find exactly what they’re looking for.
• Multi-cart: Allowing partners to create multiple carts...2024-06-1413 min
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)637 Pax8 Beyond 2024 Preview with Rob RaeCatching Up with Rob RaeRob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's commitment to the MSP channel and the executive team's vision. Pax8 has rapidly expanded to 39 countries with 5,000 partners, giving Rob opportunities to visit places like Lithuania and witness the global MSP community firsthand.Pax8 Beyond 2024 Preview The upcoming Pax8 Beyond conference (June 9-11 in Denver) promises new innovations, education tracks for different MSP roles, and community networking. Rob emphasizes the value of vendor user conferences for MSPs to s...2024-05-2429 min
Uncle Marv's IT Business Podcast637 Pax8 Beyond 2024 Preview with Rob RaeCatching Up with Rob RaeRob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's commitment to the MSP channel and the executive team's vision. Pax8 has rapidly expanded to 39 countries with 5,000 partners, giving Rob opportunities to visit places like Lithuania and witness the global MSP community firsthand.Pax8 Beyond 2024 Preview The upcoming Pax8 Beyond conference (June 9-11 in Denver) promises new innovations, education tracks for different MSP roles, and community networking. Rob emphasizes the value of vendor user conferences for MSPs to see where their investments are going and ensure a...2024-05-2429 min
Uncle Marv's IT Business Podcast637 Pax8 Beyond 2024 Preview with Rob RaeCatching Up with Rob RaeRob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's commitment to the MSP channel and the executive team's vision. Pax8 has rapidly expanded to 39 countries with 5,000 partners, giving Rob opportunities to visit places like Lithuania and witness the global MSP community firsthand.Pax8 Beyond 2024 Preview The upcoming Pax8 Beyond conference (June 9-11 in Denver) promises new innovations, education tracks for different MSP roles, and community networking. Rob emphasizes the value of vendor user conferences for MSPs to see where their investments are going and ensure a...2024-05-2429 minPax8 TSP TalkTSP Talk Ep54. Small Business Survival: HR Risks!James Davis the Director of the Pax8 Academy in Asia hosts Karen Hillen from Your HR Expert to discuss the importance of implementing HR best practices in your business.
Karen talks us through the practical things we need to have in place in our business to not only mitigate risk of issues that could affect your business, but to give your employees a stable and predictable environment to work in.
2024-05-0738 minPax8 TSP TalkTSP Talk Ep14. Expanding Into New MarketsJames Davis the Director of the Pax8 Academy in Asia hosts Brendan Ritchie from Lightwire to discuss what it takes to expand into a new market
Brendan talks us through the mistakes that were made and what he would do differently from the lessons he learned. He talks us through what was successful so we can be successful in our expansions.
2024-05-0141 minPax8 TSP TalkTSP Talk Ep53. Soft Skills: Small Company Game-Changers!James Davis the Director of the Pax8 Academy in Asia hosts Catherine Harris from Project Roar to discuss how important it is to develop the soft skills of your team.
Catherine talks us through how lots of team members are getting stuck in their careers which is not only impacting our organisations, but impacting our employees and creating dissatisfaction. She helps us understand some of the key skills to help them develop and how.
2024-05-0137 minPax8 TSP TalkTSP Talk Ep52. Lock in Revenue: Mastering Subscription Leakage Prevention!James Davis the Director of the Pax8 Academy in Asia hosts Adam Ross from CloudOlive to discuss one of the major causes of revenue leakage that is eating into our bottom line.
Adam talks us through the 2 major problems we have when it comes to managing SaaS and other recurring costs/revenue so that we can better identify the problem we have. He gives us insight into how we can solve these problems to gain trust with clients, increase our profitability and improve our cashflow
2024-04-2144 minPax8 TSP TalkTSP Talk Ep51. Crisis Planning Essentials: Scaling for Your OrganisationJames Davis the Director of the Pax8 Academy in Asia hosts Allan Briggs from Crisis Shield to discuss the need for all organisations to proactively plan for a crisis whether that be for a cyber incident, act of nature or employee created to reduce the negative impacts to our organisations.
Allan talks us through the key components of Crisis Planning so that we can scale it to to the right level for our organisation. Understand the proactive steps to break down your planning and how critical clear communication is through the process to keep in control and produce a...2024-04-1645 minPax8 TSP TalkTSP Talk Ep50. Modernising Our Approach To Servicing & Interacting With Our ClientsJames Davis the Director of the Pax8 Academy in Asia hosts Matt Linn from Thread to discuss the evolution of servicing and interacting with our clients to deliver more efficient and better client experiences.
Matt talks us through how the needs of clients have changed as technology has evolved and demographics have shifted. Understand how we can evolve with those needs and change the way we interact from the traditional phone and email support to more modern approaches.2024-04-1041 minPax8 TSP TalkTSP Talk Ep49. Identifying Risks and Understanding Risk Management for Clients
James Davis the Director of the Pax8 Academy in Asia hosts Andrew Lawrence from de.iterate to discuss the concept of Risk Management so that we can understand how to apply it in our conversations with clients and how we manage our practicesAndrew talks us through how Risk Management is not just a big enterprise methodology and how applying the core frameworks and simplifying our approach we can bring this to our SMB clients. He explains how taking a risk based approach helps us identify opportunities with our clients in a way they buy into, instead of flogging technical...2024-04-0341 minPax8 TSP TalkTSP Talk Ep48. Embracing Modern Business Communications TechnologyJames Davis the Director of the Pax8 Academy in Asia hosts George Bardissi from bvoip to discuss the opportunities for Partners to take on modern communications as an offering in their business.
George talks us through how our mindsets are stuck on how things were in the past and not how our Clients are seeing Modern Communications Technology. He challenges us to understand how we can do things differently to increase our stickiness and margins to deliver better outcomes for our clients.
2024-03-2740 minPax8 TSP TalkTSP Talk Ep47. Understanding the Internal IT Team's PerspectiveJames Davis the Director of the Pax8 Academy in Asia hosts James Gander from Gander Service Management to discuss Internal IT Teams and their interactions with Technology Partners
James talks us through how IT Teams operate and what they are responsible with and what their expectations are of external Partners. He shares his years of experience in how Partners can better work with organisations that have Internal IT Teams.
2024-03-2045 minPax8 TSP TalkTSP Talk Ep46. Elevate Your Conversations to the C-Suite and Board LevelsJames Davis the Director of the Pax8 Academy in Asia hosts Danni Munro Australian Country Manager from Pax8 to talk about what C-Suite staff and Board members need from you as a Technology Partner
Danni shares her experience selling and working with C-Suite staff and Board members giving us practical examples on how to present the right level of information to get decisions made
2024-03-1339 minPax8 TSP TalkTSP Talk Ep45. Planning and Accountability Equals Success
James Davis the Director of the Pax8 Academy in Asia hosts Reyan Fernando from Growth Intelligence to discuss the importance of strategic planning
Reyan talks us through how structure planning and accountability rhythms drive increased business success by helping us create clarity. He discusses the use of a framework like EOS to give us the structure and the practical steps to take to get yourself started
2024-03-0641 minPax8 TSP TalkTSP Talk Ep44. AI Governance & Secure ImplementationsJames Davis the Director of the Pax8 Academy in Asia hosts Michael Silva from Emely AI to talk through the concepts of AI Governance
Michael explains the need for us to securely implement AI solutions which requires us to understand data governance practices and elevate ourselves from the infrastructure layer to working with applications and understanding end user workflow.
2024-02-2846 minPax8 TSP TalkTSP Talk Ep43. Finding and Recruiting the Right TalentJames Davis the Director of the Pax8 Academy in Asia hosts Dean Ellis from Rec4Tech to talk about modern recruitment
Dean explains what we are getting wrong when it comes to recruitment and how to think about building out an employee value prop to attract talent and then a process to recruit and onboard them more successfully
2024-02-2139 minPax8 TSP TalkTSP Talk Ep42. The Importance of Measuring Your Client ExperienceJames Davis the Director of the Pax8 Academy in Asia hosts Stephen Spiegel from CrewHu to talk through the concepts of measuring client experience
Stephen explains what CSAT and NPS actually and why they are important, then dives deeply into what levers are behind the numbers to learn and improve your engagements from Clients. He helps us understand what good looks like and what people do to achieve that.
2024-02-1437 minPax8 TSP TalkTSP Talk Ep41. Elevating Your Business With Vendor/Disti PartnershipsJames Davis the Director of the Pax8 Academy in Asia hosts Desmond Russell from Partner Elevate to talk through the opportunities that are created through partnerships with Vendors and Distributors
Des explains how we are more in control of our destinies than we think we are. He outlines how Vendors and Distributors look at their Partner bases and provides us with a framework to position ourselves that not only enable us to grow through Partnerships, but give us more understanding of our own businesses to make the right decisions.
2024-02-0747 minPax8 TSP TalkTSP Talk Ep40. Growing and Nurturing Young TalentJames Davis the Director of the Pax8 Academy in Asia hosts Dan Brockwell from Earlywork to talk through the opportunities and challenges of Gen Z staff
Dan challenges us on our misconceptions of the youngest generation in our workforce and helps us understand how to set them up for success in our businesses.
2024-01-3143 minPax8 TSP TalkTSP Talk Ep39. Cyber Insurance from a Client's PerspectiveJames Davis the Director of the Pax8 Academy in Asia hosts Andrew Brett from Infosure to talk through cybersecurity insurance from a client's perspective
Andrew shares with us insights on to why cybersecurity insurance uptake is so low, what is happening in the industry and how you can better leverage a specialist insurance broker to get more of your clients to engage in your cyber practices
2024-01-1736 minPax8 TSP TalkTSP Talk Ep38. Putting Humans at the Centre of Problem SolvingJames Davis the Director of the Pax8 Academy in Asia hosts Maria Richter from 2PM Services to discuss human centred thinking and how that applies to the technology industry
Maria talks us through the mistakes we make as technologists when thinking about problems and how we can reframe our approach to get better outcomes for our clients and have a greater impact that clients value
2024-01-1044 minPax8 TSP TalkTSP Talk Ep37. The Realities Of Setting Your Managers Up For SuccessJames Davis the Director of the Pax8 Academy in Asia hosts Nathan Hutchison to talk through the management talent gap issue that we have in the industry
Nathan talks us through the challenges we are facing and what we can do to better support the growth of our inexperienced leaders with different techniques and awareness
2023-12-2042 minPax8 TSP TalkTSP Talk Ep36. Monitoring and Managing Modern NetworksJames Davis the Director of the Pax8 Academy in Asia hosts JB Fowler from Domotz to talk through the best practices of monitoring and managing modern networks
JB talks us through the changes that have happened to environments and the mindset shift we require to not only set them up more securely, but the importance of scalability with the increase of IoT devices
2023-12-1341 min
TubbTalk: The Podcast for Managed Service Providers[142] AI, The Future of Managed Services and Pax8 for MSPs: What You Need to KnowIn this episode, Richard Tubb talks to Phylip Morgan, the Chief Revenue Officer at Pax8. A cloud marketplace, they believe that the distribution market and the whole channel is fragmented, and somebody needs to unite and bring it together.Phylip shares his journey in the IT space, what drew him to Pax8 and how the industry has changed since he started, as well as one thing that’s stayed the same, and what’s coming next for Pax8.Phylip explains to Richard why he thinks that data is like oil and why data sharing doesn’t affe...2023-12-101h 19Pax8 TSP TalkTSP Talk Ep35. Managing Your Business by the Best in Class NumbersJames Davis the Director of the Pax8 Academy in Asia hosts Rob Bufano from Service Leadership to talk through the best practices of financial high performance of your Technology Business
Rob talks us through the key financial numbers that high performing TSPs utilise to extract the highest profitability in the industry. Rob shares the insights of what Best in Class is and what that looks like for key metrics
2023-12-0637 minPax8 TSP TalkTSP Talk Ep34. Governing Collaboration for Better Client Outcomes
James Davis the Director of the Pax8 Academy in Asia hosts Michal Pisarek from Orchestry to talk through why we need to get more involved with our clients and how they collaborate utilising technology.
Michal talks us through the challenges our clients are facing that we probably aren't aware of and how to implement a governance program that enables them to be more productive and secure while we provide more value
2023-11-2938 minPax8 TSP TalkTSP Talk Ep33. Staying Competitive by Utilising an Automation Platform
James Davis the Director of the Pax8 Academy in Asia hosts Charles Tomeo from Rewst to talk through how to successfully leverage an Automation Platform to increase efficiencies in your business and deliver an improved client experience.
Charles talks us through the process to adopt and implement automation so that you gain the benefits from modern technology in your business.
2023-11-2334 minPax8 TSP TalkTSP Talk Ep32. Implementing Contracts to Improve Clarity with Clients
James Davis the Director of the Pax8 Academy in Asia hosts Anne Hall from IT Agree to talk through the critical need for us all to have modern contracts to not only legally protect us and our clients, but to improve clarity in our partnership
Anne talks us through different contract structure methodology, how to go about the contract creation process and then how to discuss contracts with clients.
2023-11-1538 minPax8 TSP TalkTSP Talk Ep31. Removing the Fear of Talking About Mental WellnessJames Davis the Director of the Pax8 Academy in Asia hosts Dan Williams from Without Fear to talk through the challenges facing TSP Owners, Leaders and their Staff when it comes to Mental Wellness
Dan talks us through his own story, and how talking about mental wellness removes the stigma and helps the healing process. He speaks to us about finding identity outside of work and valuing your time creates freedom for you to be more successful
2023-11-0241 minPax8 TSP TalkTSP Talk Ep30. Governing Client Environments With DataJames Davis the Director of the Pax8 Academy in Asia hosts Michelle Accardi from Liongard to talk through the challenges facing TSPs with rising compliance requirements
Michelle talks us through the need to properly inventory hardware and software assets, configuration drift and how these align to cybersecurity frameworks to mitigate risks
2023-10-0634 minPax8 TSP TalkTSP Talk Ep29. Enhancing Your Team With Offshored ResourcesJames Davis the Director of the Pax8 Academy hosts Robert Zulueta from ConnectOS to talk about how to successfully utilise overseas resources
Rob talks us through what to know when looking at outsourcing vs offshoring, what to look for in due diligence, the cultural differences and how to get the most success of this initiative
2023-10-0637 minPax8 TSP TalkTSP Talk Ep27. Being a Go Giver in Your Community Helps your GrowthJames Davis the Director of the Pax8 Academy hosts Stuart Applegate from IT Nation Evolve to talk about the value of joining a peer group community to get involved in supporting others
Stu talks us through the impact of joining a peer group, what qualities to bring and what you get out of it
2023-10-0639 minPax8 TSP TalkTSP Talk Ep26. Understanding Your Data to Make More MoneyJames Davis the Director of the Pax8 Academy hosts Larry Corbin from MSPCFO to talk about the value of understanding your financials and important operational metrics
Larry talks us through what we should be looking at and how, plus what sort of levers there are for improvement
2023-09-2836 minPax8 TSP TalkTSP Talk Ep25. Contract Management, Renewals and Price RisesJames Davis the Director of the Pax8 Academy hosts Greg Sharp from Zen Contract to talk about how mature contract management not only improves the value of your business but improves relationships with clients.
Greg talks through what the best practices are for presenting contracts, managing renewals and price rises.
2023-09-2838 minPax8 TSP TalkTSP Talk Ep24. Powering Client Efficiencies with Power AutomateJames Davis the Director of the Pax8 Academy hosts Ian Bennett from Custom365 to talk about the opportunities to elevate ourselves and provide extraordinary value to our client through process automation in Microsoft Power Automate
Ian talks through how to have conversations with clients, identify opportunities and how to get started in the Power Automate world.
2023-09-2835 minPax8 TSP TalkTSP Talk Ep23. Turning Projects into a Profit CentreJames Davis the Director of the Pax8 Academy hosts Wim Kerhoff from TopLeft to talk about the common mistakes that technology business makes that hurt their bottom line.
Wim talks through the project flow and the components when not done correctly cause low profitability.
2023-09-1440 minPax8 TSP TalkTSP Talk Ep22. Leveraging an Event Led Marketing StrategyJames Davis the Director of the Pax8 Academy hosts Amy Bergl from Moxie Insights to discuss the opportunity for TSPs to utilise events as a focal point of their marketing strategy to better engage not only prospects, but existing clients.
Amy steps through the key components that you need to account for when planning out events from her vast knowledge having managed some of the premier technology events in the APAC region
2023-09-0533 minPax8 TSP TalkTSP Talk Ep21. Understanding and Investing in Employee WellbeingJames Davis the Director of the Pax8 Academy hosts Gurunath "Guru" Hari from Emineo Pursuits to talk about employee wellbeing is impacting your business performance.
Guru talks us through what wellbeing means and the practical/logical steps to develop a wellbeing culture in your business to look after your people and improve overall results for the business.
2023-09-0540 minPax8 TSP TalkTSP Talk Ep20. Successfully Marketing Your Technology CompanyJames Davis the Director of the Pax8 Academy hosts Lauren Keeves from B2Me Marketing to discuss what Technology Businesses are doing wrong when it comes to marketing and what they should look at to be more successful at getting measurable results over the long term
2023-08-2234 minPax8 TSP TalkTSP Talk Ep19. vCIO is not Account ManagementJames Davis from the Pax8 Academy hosts Andrew Hunt from GetKambium to talk about what good account management looks like and the need for Technology Solutions Partners to monetise the high level advice that we have been giving away under free "vCIO" services in our traditional service packages.
2023-08-2234 min
Tate Talks - The MSP PodcastS4E5: Tate Talks - With Phylip Morgan, Pax8Tate Talks with....Phylip Morgan, Pax8
Lovely to chat with fellow industry veteran Phylip Morgan. We discussed many things from selling printer ribbons to the future of IT distribution.
Genuinely one of the most engaging members of our MSP community, although no more engaging than previous or future Tate Talks Guests of course.
Phylip called one of the best networkers and connection builders in the channel, which I'll very much take.
Books
Limitless by Jim Qwik
How to Read a Book by Mortimer J...2023-07-2048 minPax8 TSP TalkTSP Talk Ep3. Where Do Humans Fit in a World of Auto-Generated Content?James Davis, Director of Pax8 Academy APAC, is joined by CEO and Co-Founder of Ambit AI, Tim Warren, who has been building AI chatbots since 2017. He warns TSPs about where they should be cautious of AI, what safeguards should be in place when using this technology, and how it requires a game plan to access the risks and opportunities.2023-07-1838 minPax8 TSP TalkTSP Talk Ep2. ANZ Cybersecurity State of PlayJames Davis, Director of Pax8 Academy APAC, is joined by Elliot Seeto, Solutions Engineer, to discuss the state of cybersecurity, what TSPs are doing right when it comes to cybersecurity, how they can continue to protect themselves, and more.
2023-07-1841 min