Shows
Home Services Success StoriesFrom One Truck To A Trusted Brand In PlumbingPeakzi Podcast: A garage, one truck, and a simple belief: do right by people. That’s how Ed Turek began in 1986, and that’s still how Turek’s Plumbing in Appleton, WI earns trust today. We sit down with Ed to explore the story behind “terrific people, terrific service,” and how a clear set of values—written by employees—powers hiring, training, and day-to-day decisions. From transparent pricing and warranties to fully stocked trucks and fast fixes, Ed shows how ethics become systems and systems become consistency customers can feel.We dig into the six values that anchor the cul...
2026-02-2623 minHome Services Success StoriesStewardship Over Scale: Building A Service Company That LastsPeakzi Podcast: What if the real edge in home services isn’t a new gadget, but a culture that listens first and sells second? Steve Biggs, president and co-owner of Doc Dancer in Fort Wayne, IN, lifts the curtain on how an 80-year-old brand stays relevant with simple, consistent habits: educate homeowners, diagnose thoroughly, and present options that fit real budgets and real families. We dig into the team model that supports this promise—weekly training, vendor-led product sessions, and a “sports roster” approach that pairs deep technical specialists with standout communicators who handle delicate customer moments.Steve sh...
2026-02-2424 minHome Services Success StoriesBuilding A Customer-For-Life Home Services BrandPeakzi Podcast: What happens when a software engineer trades code commits for service calls? We sit down with Helmi Ben Flah, co-founder of Guaranteed Service in Manasquan, New Jersey, to explore how data, culture, and true guarantees can transform a local home services company into a lifelong partner for homeowners. Helmi shares how an immigrant drive for freedom and excellence shaped his leadership, why customer lifetime value beats one-time wins, and how he built a team that treats every homeowner like family.We unpack the blueprint behind “customer for life”: same-day service that doesn’t compromise quality, charac...
2026-02-1918 minHome Services Success StoriesHow WireNut Turns Good Technicians Into Lasting TeammatesPeakzi Podcast: Great teams aren’t hired by accident—they’re built on values, coaching, and a clear path forward. Julian sits down with Amanda Walters, People Operations Specialist at WireNut Home Services in Colorado Springs, CO, to unpack how a values-first approach turns promising people into high-performing, long-term teammates. From her own journey—starting as a customer care rep and growing into recruiting and people ops—Amanda shows how leadership that spots potential and offers real options can change a career.We explore what top technicians actually want when they choose an employer: fair pay, yes, but also b...
2026-02-1818 minHome Services Success StoriesEndless Energy’s Growth PlaybookPeakzi Podcast: Ready to rethink what “home services” can feel like? We sit down with Amanda Perkins, COO and part owner of Endless Energy Home Services in Marlborough, MA, to unpack how a solar-first company evolved into a full-service comfort leader that unites HVAC, heat pumps, plumbing, electrical, weatherization, and energy assessments under one roof. Amanda shares how a customer-first design process, clear education, and white-glove coordination turn complex upgrades into confident choices for Massachusetts homeowners.We dig into heat pump myths in cold climates, practical ways to navigate incentives, and why electrification doesn’t have to be all...
2026-02-1718 minHome Services Success StoriesCentury Of Service: Bell Plumbing’s EdgePeakzi Podcast: A 100-year track record doesn’t happen by accident—it’s built choice by choice, home by home. We sit down with Tom Teynor, CEO and owner of Bell Plumbing in Aurora, CO, to unpack how a Denver original stays relevant by pairing licensed, union-trained talent with a consultative mindset that respects every homeowner’s unique needs. Instead of pushing a single solution, Tom’s team diagnoses carefully, lays out options, and helps families choose what fits their budget, lifestyle, and risk tolerance.We dig into the operational backbone that makes that promise real: journeyman-level technician...
2026-02-1221 minHome Services Success StoriesHow Paul The Plumber Scaled With Reviews, SEO, And AIPeakzi Podcast: A family name, a catchy brand, and a promise to show up with a smile—this is the story of how Paul the Plumber in Derry, New Hampshire scaled from six trucks to forty without losing the personal touch. We sit down with Mike Bears, sales and operations manager, to unpack the moves behind their growth: launching HVAC the hard but lasting way, turning five-star reviews into a compounding marketing asset, and building a service process that keeps homeowners informed and at ease.We dig into the strategic steps that made expansion stick—learning both forc...
2026-02-1021 minHome Services Success StoriesBuilt On Trust And WiresPeakzi Podcast: A good service call should feel effortless: clear communication, the right parts on the truck, and a finish that leaves your home safer than before. Tony Enger from Harrison Electric in Plymouth, MN takes us behind the scenes of how a 40-year Twin Cities mainstay delivers that experience day after day—from code-first decisions to mobile “warehouse on wheels” trucks designed to complete most jobs in one visit.We start with the company’s roots in HVAC reconnections and the pivots required when consolidation changed the game. Tony explains how a deep bench of master electric...
2026-02-0524 minHome Services Success StoriesAI Search Is Changing Home ServicesPeakzi Podcast: Homeowners are asking AI for help before they ever touch a search result, and that simple behavior shift is rewriting how contractors win business. We sit down with Bijan Parvin, Director of Sales at Peakzi, to unpack why AI search is overtaking SEO, how click-through rates are collapsing under AI summaries, and what it takes to stay visible when a homeowner types a single sentence—or snaps a photo—and expects a solution.We look at the nuts and bolts of an AI-first web presence: content that’s structured for large language models, service and city p...
2026-02-0431 minHome Services Success StoriesDogs, Plumbing, And A MissionPeakzi Podcast: A golden retriever in sunglasses might catch your eye, but the story behind “your dog’s favorite plumber” runs deeper than a clever logo. We sit down with Catie Brown, CMO of Spot On Plumbing in Broken Arrow, OK, to explore how a brand born from customer love and dog treats became a force for good—sponsoring service dogs for veterans with PTSD, funding training for hard-to-adopt shelter dogs, and building trust at the front door with respectful, tidy service.Under the playful exterior is a disciplined machine. Brandon’s 21-year military background powers a system of...
2026-02-0328 minHome Services Success StoriesPeople First, Roofs That LastPeakzi Podcast: Care is our operating system, not a poster on the wall. Julian sits down with Bill Burkhardt, VP of Sales and Marketing at Four Seasons Kanga-Roof in Roseville, MI, to unpack how a family-owned roofing company scaled to a 75-person team by putting people first, trusting proven systems, and backing every promise with process. From the early days learning the trade under his father to building a modern sales and service engine, Bill shares why team-first leadership creates client-first outcomes—and why that order matters.We dig into the decisions that changed their trajectory: joining Ce...
2026-01-3035 minHome Services Success StoriesFrom Startup Grit To Five-Time “Best Local Plumber”Peakzi Podcast: A family dream turned durable brand. That’s the thread running through our conversation with Lori Stickling, co-owner of Covenant Plumbing in Bloomington, IL, where technical excellence meets rock-solid business systems and a genuine service heart. We trace their journey from a new plumber chasing the American dream to becoming a five-time Best Local Plumber, and we explore the simple routines that turned customers into champions: shoe covers at the door, tool mats on counters, vacuums in every van, and upfront pricing that removes the fear of surprise invoices.Lori opens up about the hiring sh...
2026-01-2717 minHome Services Success StoriesProfit Follows Purpose: Training People, Serving Families, And Reading DemandPeakzi Podcast: You can feel the voltage in Matt’s story from the first spark: a teenager who fell in love with electrical work while helping wire his family’s new home, then grew into the owner of Damyans Electrician Hopkins, MN. What changed the trajectory wasn’t just grit; it was learning the language of business—gross and net profit, pricing for value, and the mindset shift from “hours and parts” to delivering premium residential service with clarity and care.We walk through Matt’s pivotal decision to move from new construction into service and repair, where diagnosi...
2026-01-2230 minHome Services Success StoriesFrom Private Equity To HVAC ExcellenceThree nightmare service calls turned into a roadmap for running a better HVAC company. Steve Stewart, owner and general manager at Southern Comfort Mechanical in Lewisville, TX, joins us to share how he went from private equity and consulting to building a client-first, data-informed home services brand in the heart of Dallas–Fort Worth. His pivot starts with empathy and ends with execution: pick up the phone, show up prepared, listen, and follow up until the job is truly done.We dig into how Steve shifted from a break-fix, high-volume model to a tighter service area with fe...
2026-01-2028 minHome Services Success StoriesRoots, Roofs, And Real ServicePeakzi Podcast: Storms pass, but trust sticks. We sat down with Kerry White, owner and president of Americana Roofing in Weatherford, TX, to explore how a local contractor builds loyalty with clean jobsites, tenured crews, and a brand grounded in servanthood. It’s a story about doing ordinary things unusually well—moving a customer’s trash bin, securing gates so pets don’t slip out, and laying tarps to protect landscaping—because small acts signal big integrity.Kerry traces the path from construction management to roofing, explaining why consistency beats shortcuts and how “Red, White, And You” reflects a dee...
2026-01-1522 minHome Services Success StoriesFrom Apprentice To Owner: How Gold Star Wins On Process, People, And 24/7 ServicePeakzi Podcast: What if your real product isn’t a part, a price, or a quick fix—but a repeatable process that customers can feel at every touchpoint? We sit down with Matt Thompson, owner of Gold Star Plumbing, Heating, and Cooling, to unpack how a master plumber turned a craft into a scalable, customer-first company that wins on consistency, empathy, and 24/7 responsiveness.Matt Thompson with Gold Star Plumbing, Heating & Cooling in Hicksville, NY takes us back to his start in the trades, the loss that changed his direction, and the decade of hands-on experience that shaped his...
2026-01-1315 minHome Services Success StoriesOne Decision In Beverly Hills Changed A Business ForeverA framed house in Beverly Hills, a missing paycheck, and a moment of clarity—those are the beats that set Mike Cottle on a different path. What started as a trade school leap turned into a 30-year blueprint for building a people-first home services company that grows with discipline, not hype. Mike opens up about leaving the risky cash-flow cycles of new construction, acquiring Cole-Services in Garden Grove, CA, and engineering steady 20% year-over-year growth through culture, training, and relentless learning.We explore how sports shaped his work ethic, why independence lets him invest deeply in people, and ho...
2026-01-0832 minHome Services Success StoriesBuild People, Then Build RevenuePeakzi Podcast: What does it take to turn a two-bedroom startup into a multi-trade home services leader without losing your soul? Adam Bardi with Bardi Heating, Cooling, and Plumbing Inc. in Norcross, GA pulls back the curtain on the journey from his father’s immigrant grit to a people-first growth engine that doubles down on culture, training, and systems.We get into the lessons earned the hard way—earning every role, leaving the business to find maturity, then coming back during a recession to start from the warehouse. Adam explains how he bought the company, expanded beyond HVAC...
2026-01-0629 minHome Services Success StoriesBuilt To Last: A Four-Generation Plumbing LegacyPeakzi Podcast: Rick an RJ Romero from Metro-Flow Plumbing in Dallas, TX, a third-generation founder and a fourth-generation operator, walk us through how a family plumbing company stayed relevant, resilient, and relentlessly customer-focused for more than three decades. We open with the jump from cash-starved commercial projects to homeowner-focused, COD flat-rate pricing, and why that single move unlocked better cash flow, better service, and better training. From there, we look at how weekly practice, job-by-job preparation, and a promise to “do what we say we’ll do” turned first-time callers into lifelong customers.We also dig into the te...
2026-01-0128 minHome Services Success StoriesCustomer Service Beats Shiny Tools When Building A Home Services CompanyPeakzi Podcast: A volunteer job for a little league turned into a multi-trade home services company with a simple promise: serve people first, solve problems right, and let growth follow the needs of the community. Travis Parobek shares how his family’s business, Parobek Plumbing and Air Conditioning in Bastrop, TX, moved from a single truck to a 65-person team by treating customer experience as the real product and keeping technical excellence paired with empathy at every step.We dig into what it means to grow up in the trade, leave, and return with a new sense of...
2025-12-3018 minHome Services Success StoriesFrom Roofer To Builder Of PeoplePeakzi Podcast: A sudden jobsite shutdown during the savings and loan crisis pushed a young union roofer to make an impossible choice: find another employer or build something of his own. That moment lit the fuse for A Brooks Construction KangaRoof in Bristol, PA, and today Abe Brooks joins us to unpack how a survival hustle became a durable, people-first business with profit discipline, strong systems, and the courage to say no to unprofitable work.We dive into the hard years of plateauing around $1.2M, and how CertainPath’s profit days flipped the script from top-line chasing to...
2025-12-2334 minHome Services Success StoriesService Fit For Royalty, Culture Built For TomorrowPeakzi Podcast: A lot of contractors talk about great service; Jim Prescott built the systems to make it real. From a father-son journey that started in 1997 to a modern operation with standardized trucks, clear communication, and an Uber-style technician tracker, Castle Electric in Norwood, MA shows what “service fit for royalty” looks like when it’s more than a tagline. We dig into the moments that shaped their philosophy, including a winter emergency where two licensed techs spent a Sunday restoring power for a family on the brink of frozen pipes—and why that memory still drives how the team sho...
2025-12-1924 minHome Services Success StoriesOur Dog Retired, So We Hired A Team: How A K9 Handler Built A 5-Star Electrical CompanyPeakzi Podcast: What if your electrician felt like family? Aaron and Kristin Bond open up about growing Blue Line Electric in McKinney, TX from a late-night side hustle into a trusted North Dallas staple by anchoring everything to one word: trust. Aaron’s journey from police officer and K9 handler back to master electrician brings a service mindset into the trades, while Kristen’s real estate background shapes a customer experience that feels personal, organized, and human from the first call to the final walkthrough.We walk through the early days of leveraging real estate relationships, the shif...
2025-12-1731 minHome Services Success StoriesHow Hiring For Character Turned JDV Electric Into A Community FavoritePeakzi Podcast: What does it really take to grow from a single truck to a trusted residential brand without losing your standards? We sit down with JDV Electric founder Joe Voci from Lansdowne, PA to unpack the hard choices, simple habits, and smarter bets that built a company known for top-tier workmanship and genuine customer care.Joe takes us back to 2005, when he chose the trades over college and launched JDV with a truck and a business card. He shares how family influence and a deep respect for craft shaped a mission to do right by homeowners...
2025-12-1215 minHome Services Success StoriesFrom Electrician To EntrepreneurPeakzi Podcast: A layoff, a promise, and a leap. That’s the spark behind Shocking Difference, the electrical company Darrell Furgison built to serve customers, protect family time, and prove that craftsmanship and profit can coexist. We sit down with Darrell to unpack how a hands-on tech became a steady owner, why the early years felt thin, and what finally unlocked sustainable growth.Daryl shares the turning point that saved his business: learning to price the full value of the service, not just the hours on-site. Shoe covers, spotless cleanups, clear communication, reliable warranties, trained techs—those deta...
2025-12-0529 min