Shows
Emotion At WorkEpisode 83 - Emotion at Work in InclusionOverview
In the podcast interview featuring Katie Allen, a specialist inclusion coach and advocate, the discussion begins with a light-hearted opening about different methods of hanging socks, which serves as an illustrative metaphor for varying perspectives on inclusion. Katie shares her transformative journey into the realm of inclusion, emphasizing that understanding diverse experiences is essential and that binary thinking can be limiting. She advocates for practical approaches that encourage open conversations about sensitive topics like racism and sexism, stressing the importance of personal accountability and vulnerability in leadership. Through sharing her own experiences as a pan-romantic asexual, she...2025-05-281h 19
Speaking of Inclusion...Emotions at Work - with Phil WillcoxIn today’s episode of Speaking of Inclusion… I am joined by Phil Willcox, founder of Emotion at Work Consulting. Phil and I spend time exploring the full spectrum of emotions we experience not just at work, but in every part of our lives, and, crucially, how we can recognise, manage, and respond to them in real time.We began our conversation by honestly acknowledging our own emotional states as we started recording, setting the tone for a discussion grounded in our own authenticity. We did this intentionally. Phil shares his expertise on how...2025-05-061h 09Emotion At WorkEpisode 82 - Emotion at Work in High Performing Teams (part II)
Episode Summary: In this episode of the Emotion at Work podcast, host Phil Willcox dives into the integral role of emotion in building and sustaining high-performing teams. Following on from the previous discussion on meetings, accountability, relationships and decision-making, Phil shifts focus to four additional critical areas: communication, wellbeing, recognition and performance. With emotion woven throughout these elements, Phil shares insights and actionable advice for creating environments where people feel safe, optimistic, and confident.
Phil explores:
How communication strategies—formal and informal—impact team dynamics and project outcomes.
The significance of emotional wellbeing, particularly in h...2025-04-2942 minEmotion At WorkEpisode 81 - Emotion at Work in High Performing Teams
Emotion at Work Podcast – High-Performing Teams: Part 1
In this episode, Phil Willcox explores the critical role of emotions in fostering high-performing teams. This is the first part of a mini-series that delves into the essence of high performance and how emotions drive it.
What’s in This Episode?
Phil dives deep into:
Emotion-Driven Performance: Why emotions are at the heart of high-performing teams and the idea that "you can't think your way into high performance."
Blueprint for High-Performing Teams: Introducing a framework developed through extensive work with construction industry teams, with insights shared to test...2025-03-2442 minEmotion At WorkEpisode 80 - Emotion at Work in Building Better Managers with Ross Garner and Anna BarnettIn this episode, Lizzi, our Emotion at Work Marketing Manager, sits down with Ross Garner and Anna Barnett from The Mind Tools for L&D podcast to explore their ground breaking research into management practices.
Together, they explore the recent study, conducted in partnership with YouGov, which gathered data across 12 industries. The research uncovered some key insights into the realities of management today.
The study identified 12 core management capabilities essential for success: delegation, goal setting, transparent communication, coaching, active listening, recognition, inclusive leadership, trust, social sensitivity, self-awareness, self-regulation and empathy. Notably, em...2025-02-1953 minEmotion At WorkEpisode 79 - Emotion at Work in Moments that MatterDuring Episode 79 of the podcast, Phil interviews Rachael Edmondson-Clarke, an expert in leadership, psychology and biology, who highlights the role of emotions in the workplace.
The conversation begins with the significance of emotional intelligence, highlighting Rachael's personal experiences with warmth and connection, particularly with her children, along with her insights on the use of psychology and biology in leadership. They discuss Rachael's own burnout and recovery journey, stressing the need for recognising early signs, taking breaks and practicing self-care.
The episode further explores the value of appreciative feedback, effective communication strategies, an...2025-01-151h 12Emotion At WorkEpisode 78- Emotion at Work in the Impact of AI on People and CultureIn this episode, Phil Willcox talks to Tarek Kamil, founder and CEO of Cerkl Broadcast to explore AI in modern communication and employee engagement. Tarek discusses experimentation in driving innovation within organisations, while Phil discusses the powerful emotion of fear and how fear of failure can hurt innovation. Together, they examine how organisations can shift their perspective, viewing employees as valuable assets rather than liabilities.
Links
Episode 50 – Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/
Episode 36 – Emotion at Work in Learning Evaluat...2024-12-061h 08Emotion At WorkEpisode 77 - Emotion at Work in Embracing Introversion and Finding Your Voice Through Career ChangeIn this episode, our host Lizzi Philokyprou, Emotion at Work Community and Marketing Manager talks to Fay Nicholls, a seasoned HR professional turned qualified coach with over 14 years of experience. Fay shares her thoughts on navigating emotions in the workplace and they discuss Fay's personal journey, including her transition to a coaching career focused on helping others find their voice and embrace their identities, particularly introversion.
The conversation concludes with practical advice for introverts in traditional workplaces, highlighting the importance of deep listening and perspective-taking in enhancing workplace dynamics. With actionable tasks for listeners, the e...2024-10-1645 minEmotion At WorkEpisode 76 - Emotion at Work in Creating Joy and Connection with Simon BlakeIn this episode of the Emotion at Work podcast, Simon Blake, CEO of Mental Health First Aid England, shares insights on the intersection of work and well-being.
The discussion emphasises the vital role of connection, purpose, and relationships in creating positive workplace environments, revealing that a significant percentage of managers rise to their roles by circumstance rather than design.
Simon identifies key strategies for creating mental health in the workplace, including considerate design of roles and open communication.
The episode highlights the importance of vulnerability in conversation, off...2024-09-181h 15Emotion At WorkEpisode 75 - Emotion at Work in Joy, Justice and Pregnancy DiscriminationWelcome to another episode of The Emotion at Work podcast, this time hosted by Lizzi, our Marketing and Community Manager. Today’s guest is Nicola Hinds, a former senior manager at Mitee. Nicola shares her journey of battling pregnancy discrimination in a high-stakes workplace tribunal—a struggle the media has dubbed as a 'David v. Goliath moment'.
After a three-year fight for justice, Nicola created Pregnant Pickle, an organisation that supports women facing similar challenges. In collaboration with local maternity services and the council, she launched a support website to aid pregnant women who are facin...2024-08-1457 minEmotion At WorkEpisode 74 - Emotion at Work in ResilienceIn this episode, Phil talks to Sukhvinder Pabial (Sukh). They discuss topics such as positive psychology, emotional intelligence, and mindfulness. Sukh discusses the difficulties he faced while writing and promoting his book, offering insights into the distinction between positive thinking and positive psychology, as well as the importance of emotional intelligence in the workplace.
Links
Sukh LinkedIn: Sukhvinder Pabial - Marks and Spencer | LinkedIn
Sukh’s book: The Resilience Handbook: A practical understanding of resilience : Pabial, Sukhvinder: Amazon.co.uk: Books
Brene Brown and Dr...2024-07-171h 00
The Mindtools L&D Podcast400th Episode Special!For eight years, the team here on The Mind Tools L&D Podcast (formerly The GoodPractice Podcast) have been chatting work, performance and learning with some of the brightest minds in learning and development. This week, to celebrate the release of our 400th episode, our friends Phil Willcox from Emotion at Work and Ady Howes from Digital Skills People have pulled together a tribute episode for us. We discuss: · the Mind Tools team’s favourite episodes · what we learned from 400 episodes of podcasting · what others think of the podcast. During the disc...2024-06-2540 minEmotion At WorkEpisode 73 - Emotion at Work in the Accidental Mental Health PodcastIn this episode Phil speaks to Nick Bellinger from Sanofi about the importance of discussing mental health and well-being in the workplace.
Nick discusses his techniques to manage anxiety while traveling and talks about the evolution of The All Well show, which is the accidental mental health podcast within Sanofi.
They discuss cultural differences in talking about mental health and well-being across Sanofi's global offices and strategies to encourage open discussions about mental health in different cultures.
Links
Nick B LinkedIn - https://www.linkedin.com...2024-06-1958 minEmotion At WorkEpisode 72 - Emotion at Work in NeurodiversityIn this episode, Phil speaks with Nathan Whitbread of The Neurodivergent Coach on neurodiversity in the workplace.
Nathan is inspiring people and establishing neuro-inclusive workplaces. He encourages awareness, active participation in employee resource groups, and leadership improvements to promote neurodiversity.
Nathan emphasises the impact of reasonable adjustments for individuals in the workplace and how making small changes can make a big difference to people’s work experience. He aims to create workplaces where everyone, regardless of neurodiversity may thrive using empathy-driven strategies and practical interventions.
Links
Na...2024-05-1554 minEmotion At WorkEpisode 71 - Emotion at Work in Reactions to the Physical Work EnvironmentDuring this episode my guest today is Libby Sander, a leading thinker on understanding the future of work and how we can re-imagine work to live more meaningful and creative lives.
We discuss how physical work environments affect cognitive, emotional, and relational reactions, highlighting the importance of focus and concentration for knowledge workers. We discuss how open-plan offices could hinder productivity due to noise distractions and mention the positive impact of a sense of beauty in workplaces on mood and creativity.
Links
Libby Sander LinkedIn: https://au.link...2024-04-1759 minEmotion At WorkEpisode 70 - Emotion at Work in Remote and Hybrid LeadershipDuring this episode my guest today is Emma Wall, Practice Manager at a large General Practice in Derby. We take a deep dive into the challenges faced in leadership during remote and hybrid work environments, particularly focusing on emotions at work.
Primary care is a hugely challenging setting from an emotion perspective. Patients are unwell and/or emotionally charged already, so their ability to regulate their emotions is inhibited. Those providing primary care are often over stretched. Those that are there to help the patients and those providing the care are then contending with regulating th...2024-03-131h 07Emotion At WorkEpisode 69 - Emotion at Work in Authenticity and Breaking the Fourth WallOur guest today is Adrian Salazar, who is Head of Culture and Integrity at SafetyWing. SafetyWing offers insurance for travellers and remote teams.
We explore important topics like being authentic and discuss buzzwords that influence company values. Then we'll chat about SafetyWing's culture, focusing on ideas like integrity and authenticity, and why having a positive culture and well-being can greatly benefit any organisation.
Links
Adrian Salazar LinkedIn – https://www.linkedin.com/in/theadriansalazar/
SafetyWing - https://safetywing.com/
Arlie Hochschild’s book - The Managed Heart: Commercialization of Human...2024-02-141h 10
The Team Performance PodcastPhil Willcox - Building authenticity, identity and credibility in leadersIn this episode of the Team Performance Podcast, Mark speaks to Phil Willcox, an expert in emotion, deception, credibility and identity at work. Phil shares some practical tips for managers and leaders to follow to help take the sting out of emotionally charged situations, as well as a number of techniques that he uses to help get the best from his team and coaching clients.
Discover more about Phil and his work at https://emotionatwork.co.uk/
Find out more about PCS at https://www.performanceclimatesystem.com/2024-02-0249 minEmotion At WorkEpisode 68 | Part 3 - Emotion at Work In The Masked EmployeePart 3 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
This is our final of the 3 episodes of The Masked Employee. If you missed the earlier episodes in part 1 and 2, go back and liste...2024-01-2555 minEmotion At WorkEpisode 68 | Part 2 - Emotion at Work In The Masked EmployeePart 2 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
Enjoy part 2 of 3 of the podcasts, and if you missed part 1 go back and listen now.
Links
Hanne Vincent LinkedIn: https://www.li...2024-01-1846 minEmotion At WorkEpisode 68 | Part 1 - Emotion at Work In the Masked EmployeeIn today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
Links
Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/
Susanne Imes and Dr Pauline Rose Clance - Dr. Pauline Rose...2024-01-111h 00Emotion At WorkEpisode 67 - Emotion at Work back to basicsWelcome to the Emotion at Work podcast. Today, we’re switching it up a little with Lizzi Philokyprou from the Emotion at Work team asking Phil questions she wish she knew about emotion(s) and emotional intelligence. While Phil opens and closes the podcast it is Lizzi asking the questions and shaping the conversation.
Phil as the co-founder of Emotion at Work has LOADS of knowledge and experience in his head which Lizzi wanted the listeners to know. Starting with some key definitions we move into the universality (or not) of emotions and then into emotion regulation str...2023-11-301h 23Emotion At WorkEpisode 66 - Emotion at Work in Hot Takes Communities with Mind Tools FBWelcome to a special edition of the Emotion at Work podcast. This episode is part of a double feature, and we've teamed up with our friends from Mind Tools FB (that's Mind Tools For Business) for a truly exciting collaboration. It all took place at the Festival of Work in London back in 2023, where we hosted a thought-provoking fringe event.
During our time at the Festival of Work, we discovered some fascinating insights and hot takes, and we can't wait to delve into them with you. In our previous Mind Tools episode, we tackled one o...2023-10-1955 minEmotion At WorkEpisode 65 - Emotion at Work in Psychological Advantages of Working RemotelyWelcome to the Emotion at Work podcast. Today, we’re hearing from Liam Martin, who’ll share his knowledge of recent academic research on the subject of working from home, productivity, and share his own personal stories of the advantages of remote work.
Liam is the co-founder and Chief Marketing Officer at Time Doctor, which is a tool for gaining insights into productivity for remote teams. Time Doctor provides managers with the reassurance that individuals are indeed engaged in their designated tasks, as the platform efficiently handles various systems and processes, enabling managers to focus on cultivating thei...2023-09-191h 03
Learning From The EdgesEpisode #11 Our brain: understanding and fine-tuning our key work tool. With guests Hilary Scarlett, Phil Willcox & Stella Collins.Send us a textFriction is often thought of negatively, however, let's ponder how friction may indeed be an essential element we all need in order to perform at our peak. In this podcast we discuss our feelings, emotions and how we physically respond to different situations. Whether aware of it, or not, our brain is constantly stimulated and reacting to the environment we are in; be it a busy office, full of noise and energy, or conversely a remote location, a place for focus in our isolated setting. Isn't it interesting how bo...2023-08-2348 min
The Mindtools L&D PodcastHot take: Most employees aren't actually that interested in L&DEarlier this year, the Mind Tools and Emotion at Work teams ran a fringe event at the CIPD Festival of Work. At the event, we asked participants for their ‘Hot Takes’: something that's a little bit provocative - but might actually be true. This week, in a special crossover episode, The Mind Tools L&D Podcast team are joined by Phil and Lizzi from Emotion at Work to reveal the winner: Most employees aren't actually that interested in L&D. We discuss: the extent to which we think this ‘Hot Take’ is true the importan...2023-08-2235 minEmotion At WorkEpisode 64 - Emotion at Work in Unpacking Rules and Expectations of Emotion ExpressionWelcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”.
During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative pract...2023-08-1553 minEmotion At WorkEpisode 63 - Emotion at Work in Managers Feel the PinchIn this episode, Phil discusses his research paper titled "Managers Feel The Pinch."
If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance?
Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your ma...2023-07-2734 minEmotion At WorkEpisode 62 - Emotion at Work in AI in the Future of CoachingWelcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future.
Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching.
Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI...2023-06-2351 minEmotion At WorkEpisode 61 - Emotion at Work in Stories - The Gift of Being Highly Sensitive (HSP)In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace.2023-05-101h 04
Communication SecretsThe Role Emotions Play In Our Nonverbal And Verbal Communication - with Phil WillcoxIn this episode, Phil and Angela share the link between emotions, cognition and communication. They also shed a light on the difference between suppression vs expression of emotions, as well as its impact on our lives - and much more!
- Why you should communicate both: what you think AND how you feel
- How good or bad is it to suppress emotions?
- The difference between men and women when it comes to emotions and expressing them
Our Guest: Phil Willcox consults HR Directors a...2023-01-1957 minEmotion At WorkEpisode 60 - Emotion at Work in life (and work being part of it)In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is
Angela Day, a business leader, Head of People, Risk and Compliance at Market Operator Services
Limited (MOSL). MOSL are the market operator for the non-household water retail market in
England and sit at the centre of the water industry.
Angela discusses MOSL's Diversity Society and how they have created an environment for people to
share their experiences to see the world through the eyes of others. This has been designed through
colleague-led discussions that involve...2023-01-041h 11
Hope & Possibilties: A Love Letter to the Future of WorkEmotions at WorkPhil Willcox's wife often introduces him at parties as a human lie detector. He's an expert on emotions and works with companies to help leaders understand emotions better which improves wellbeing, belonging and business results. Managers are often caught in the middle these days, suffering from overwork and burnout. We explore the impact of moral injury, self-awareness and Phil shares easy and effective methods to start understanding your emotions better. https://twitter.com/philwillcox?lang=en https://www.linkedin.com/in/phil-willcox-02013425 https://emotionatwork.co.uk/podcast/ In this episode, we discuss ho...2022-12-0242 min
The Mindtools L&D Podcast301 — Managers Matter: Feeling the squeezeOur mental wellbeing can depend in part, on our role at work. How do stress levels of colleagues, managers and directors compare, for instance? What is it about those roles that influences stress levels? In this week's episode of The Mind Tools L&D Podcast, Emotion at Work’s Phil Willcox shares the findings of his latest research report “Managers feel the pinch”. We discuss: The research findings on roles and stress What “levers” influence poor mental wellbeing What we can do to stay healthy You can find out more about Emotion at Work at emo...2022-07-0545 minEmotion At WorkEpisode 59 - Emotion at Work in Boundaries and BurnoutThis episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing.
Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of b...2022-06-301h 11
The Mindtools L&D Podcast300 — Celebrating live from London! In our 300th episode of The Mind Tools L&D podcast, we are LIVE from London! Owen, Nahdia and Gemma were joined by two special guests, Julie Dirksen and Phil Willcox, and a live studio audience buzzing after Day 1 of the Learning Technologies 2022 conference and exhibition. There was something for everyone! We spoke about: Perspectives on the LT conference and exhibition Designing learning for complex skills The mental health challenges that managers face We also heard what our audience had learnt this week. To check out Phil's report, see: emotionatwork.us18.list-man...2022-06-2854 minEmotion At WorkEpisode 58 - Emotion at Work in Self PresentationIn this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation.
As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.”
In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can suppor...2022-04-0842 minEmotion At WorkEpisode 57 - Emotion at Work in Flexible WorkingIn this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University
Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are ide...2022-01-311h 03Emotion At WorkEpisode 56 - This is how I am feeling - Emotional Wellbeing in the workplace researchWe are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace.
In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people:
1. Find pleasure in their work
2. Recently experienced stress about their work
3. Find their work keeps them awake at night
This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the o...2021-12-1330 minEmotion At WorkEpisode 55 - Emotion at Work in Remote LeadershipCOVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions.
In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need t...2021-12-011h 07Emotion At WorkEpisode 54 - Emotion at Work Analysis - Negotiating Meaning in ContextThe keen eared listeners out there will realise that this is actually episode 54 not 55. Sorry!!
Here is a link to the data set that we are analysing:
https://youtu.be/fGEUKQroPK0
Here is a link to the Co-operative Principle that I mention at around 5 minutes:
https://en.wikipedia.org/wiki/Cooperative_principle
Here is a link to the community where you can register for FREE to access the full report
https://community.emotionatwork.co.uk/signup
Here is a link to the podcast episode I m...2021-11-0553 minEmotion At WorkEpisode 53 - Emotion at Work in Interview TechniquesDuring this episode Phil is joined by Cody Porter, who’s research involves information elicitation and how this aids deception detection. Phil and Cody discuss the role that deception plays in the workplace, from exaggeration and minimisation in job interviews (or on a CV), to corporate fraud and day-to-day lies and omissions.
There’s no Pinocchio’s nose when it comes to detecting deceit. They examine strategies to make life easier for truth tellers, harder for liars and help differentiate between the two.
Cody has recently successfully defended her ‘viva’, which, “is an oral test du...2021-09-241h 04Emotion At WorkEpisode 52 - Emotion at Work in Emotional Sensitivity (aka hot triggers)Aug 31st, 2021
In this episode, Phil talks about Emotional Sensitivity or more commonly known as Hot Triggers. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider.
The areas of focus are; what shapes hot triggers or emotional sensitivity, how to identify them and signposts strategies to deal with them once identified. There are regular places to pause and reflect with guided questions from Phil.
Looking first at defining emotional sensitivity Phil gives three factors to consider; things that grab easily and/or that grab you hard...2021-08-3135 minEmotion At WorkEpisode 51 - Emotion at Work in Body DifferenceHow we think or feel about ourselves and how we want others to feel about us can be manifested in the way that we look. Some aspects about how we look, for example how we style our clothes, hair or accessories are within our control. Other aspects, for example, our height or the shape of our skeleton, the size of our feet or hands are aspects about which we cannot control (without clinical intervention).
Body difference and physical appearance are two areas that my guest, Denise Sanderson has trained in and is an advocate for as you will...2021-07-2754 minEmotion At WorkEpisode 50 - Emotion at Work in the Imposter PhenomenonIn this episode, Phil talks about the Imposter Phenonemon or more commonly known as the Imposter Syndrome. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider.
Who we are making comparisons with and who those comparisons are against is an area that is reflected on here. Whether that comparison happens within oneself, in the workplace, or observed in others, different perspectives are explored. Within these perspectives, Phil gives the listener some time to reflect on the learnings throughout and for i...2021-06-1141 minEmotion At WorkEpisode 49 - Emotion at Work in Power of Love LeadershipIn this longer than usual episode, I interview Sarah Higgins who is a Leadership Coach and Author of her own book The Power of Love Leadership. Here, she developed 7 Strategies for leadership, team, business, and life to not only drive success but to manage and understand one’s own emotions in order to become a better leader (and person really).
We walk through Sarah’s Model in Detail from the different components like Fear to each of the 7 Strategies which are Gratitude, Hope, Learning, Forgiveness, Enthusiasm, Compassion, and Humility. She opens up about how she came...2021-03-041h 29Emotion At WorkEpisode 48 - COVID Special on Emotion RegulationThis is a sort of special edition and is in response to a general feeling of exhaustion and fed up-ness with COVID. I shared a post on LinkedIn recently and it seemed to get people talking about how they are helping themselves right now. This got me thinking that I could pull the conversation together in a podcast that may be helpful for folk too. This is the result.
I explore the 5 families of emotion regulation, what people (and I) are doing now under each family of strategies, and regular pauses or reflection moments for you fair li...2021-02-0447 minEmotion At WorkEpisode 47 - Emotion at Work in Shame in the WorkplaceShame as an emotion and topic in the workplace is one particularly interesting to me because I have experienced it, and long story short, led me to the work I do today. This is something my guest Francesca Cardona is an expert in and why I chose to bring her onto the podcast. Francesca is an organizational consultant and coach and we first got onto discussing the idea of as she put it “listening to the music behind the words”, so looking beyond the surface of words and emotions, sharing some strategies and tips on how to do that.
2021-01-071h 04
The Mindtools L&D PodcastChristmas Special: Blankety BlankIt's customary at this festive time of year for well-meaning podcasts hosts to call upon their friends to participate in the annual Good Practice Podcast! And this year, we're playing 'Blankety Blank'! Phil Willcox sits in as host, with contestants Jo Cook and Julie Drybourgh in competition for the prize. And our panel are: Ross G, Owen, Sukh Pabial and Jo Wainwright. Listen now for fun and frolics - and perhaps a surprise visit from George Bailey! Show notes For more from us, including access to our back catalogue...2020-12-2123 minEmotion At WorkEpisode 46 - Emotion at work stories - Uncontrollable changeAs is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please. I am talking with my guest Dan Hone about being a business owner in a period of uncontrollable change (AKA Covid-19)
As this is a ‘stories’ episode there are no ‘references’ as such, there were a few things in particular that Dan mentioned as things that helped him and I have added those too.
Thanks for listening
Your links or references:
https://active...2020-12-061h 04Emotion At WorkEpisode 45 - Emotion at Work in Emotion ExpressionFair warning for you fair listener, this podcast includes mention of pineapple on Pizza, sorry!!
I found the guest for this podcast when I was reading one of his papers and I LOVED it. The link will follow in the show notes. We open up with the standard unexpected and innocuous question and that takes us into the pineapple incident and then we get into the podcast proper. Arik discusses three characteristics that impact and affect the appropriateness of emotion expression (and associated social outcomes for the displayer), they are:
Characteristics of the displayer - e.g. Gender
Characteristics of the d...2020-10-021h 22Emotion At WorkEpisode 44 - Emotion at Work in Decision MakingIn an unexpected turn of events for the podcast, my guest Simon Ashton from Phoenix Leaders mentions context before me. We get into a lot of areas as this episode is the second-longest one to date. Simon described this off-air as 'a bloody big topic' and I agree with him. Decisions are massively influenced by what goes on inside our heads and by things that are happening or going on around us. Therefore, this podcast has a number of different areas that we focus on. The full list of all the key ideas/topics is covered in the Show Notes below...2020-06-251h 46Emotion At WorkEpisode 43 - Emotion at Work in Job CraftingOn the title alone this episode may not seem to fit this podcast and the opposite is the case. As an evidence-based practitioner, my guest Rob Baker is right at home and his work is ultimately about how people feel about their jobs and their work. We cover a LOT of ground in this episode and on a personal note Rob's reply to my unexpected and innocuous question is a complete surprise and I learn a lot about him.
Your references as always:
Around 3 minutes we discuss the Fat Cat on Kelham Island in Sheffield
https://www.thefatcat.co.uk/
Around...2020-04-291h 23Emotion At WorkEpisode 42 - Grit and Growth Mindset: Good Practice Podcast Crossover SpecialCarol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings have left them open to criticism.
In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss.
We explore:
the extent to which we feel we demonstrate grit and growth mindset
the problems posed by the popularity of these ideas
the impact of...2020-04-0745 minEmotion At WorkEpisode 41 - Emotion at Work *Stories* - Chronic PainIn this episode Mark Gilroy reprises his role as host of the podcast so that I can tell my story. Long-time listeners will be familiar that I have had some health challenges over the last 2-3 years. I am now feeling so much better. Some things remain and at the same time, I am a lot better. This is an opportunity for me to share my story and how my physical pain affected me emotionally, affected my identity as well as my professional and personal life.
Fair warning, there is occasional swearing too.
The plan is for...2020-02-271h 07Emotion At WorkEpisode 40 - Emotion at Work in overlooked parts of conversation (AKA Non-lexical Vocalisations)My guest for this podcast is Dr. Emily Hofstetter and we get into geeky (as is often the case with me) detail about linguistics, conservation analysis and what Emily calls 'non lexical vocialisations'. A more everyday term would be the non-word noises that feature in interaction. We talk about how her (and others) research can be really helpful for us to look at talk and conversation in the workplace.
Your references (as always)
around 6 minutes - https://www.streetwisdom.org/
around 12 minutes - Harvey Sacks was mentioned and this is a 1978 paper on turn-taking with Emanuel Schegloff and Gail Jefferson https://p...2020-02-051h 04Emotion At WorkEpisode 39 - Emotion at Work in Neuroscience and Organisational ChangeThis episode looks at neuroscience and organizational change. My guest on this podcast, Hilary Scarlett, is both a practitioner and an author and in the most recent edition of her book, she brings together the neuroscience of organizational change. I was particularly interested in getting this guest on as she has those two different perspectives.
Your references as always:
Book: Neuroscience and Organisational Change by Hilary Scarlett
Social pain:
Eisenberger, NI, Lieberman, MD, & Williams, KD (2003) Does rejection hurt? An fMRI study of social exclusion. Science, 302, 290-292
'Best in sh...2020-01-091h 03Emotion At WorkEpisode 38 - Emotion at Work in Equality, Diversity and InclusionThis episode looks at Equality, Diversity and Inclusion. The topic in this episode is one that I’m very conscious of and aware of because as a middle-aged white man I’m conscious of the advantages this brings me in life. If I think back over my career this consciousness hasn’t always been with me. Whether that’s because of the wider conversation that’s happening around equality, diversity and inclusion or whether that’s with age I’ve become more aware of it. Our guest today, Mayokun 'Mac' Alonge, is working hard to change the awareness and consciousness ar...2019-11-281h 13
The Mindtools L&D PodcastWhat is the role of emotion at work?The range of emotions we are allowed to show in the workplace is fairly limited. We can be happy, we can be passionate, we can be enthusiastic. But anything beyond that is often seen as unprofessional or inappropriate. Is it time we rethink the role of emotion at work? This week on the podcast, Ross D and Ross G are joined by Emotion at Work's Phil Willcox to discuss: how emotion manifests itself in the workplace the range of emotions that are acceptable at work the role HR/L&D can play in creating emotional 'safe...2019-07-3038 minEmotion At WorkEpisode 37 - *special edition* A focus on EmotionThis episode is a new format for the podcast. I have gone back over some of our previous episodes and pulled together a 'best of sort of episode with a focus on 'Emotion'. Episodes; 2 (with SJ Lennie), 25 (with Cliff Lansley), 26 (with Jo Wainwright) and 27 (with James Gross) all took a slightly different perspective on emotion and yet there were also some similarities and differences. I wanted to pull out these similarities and differences and add to them with some reflection, comments and narration of my own. I am not 100% sure if it works as a format and please let me k...2019-03-221h 13Emotion At WorkEpisode 36 - Emotion at Work in Learning EvaluationThis episode looks at evaluating learning. My guest is someone whose surname spikes a lot of discussion and debate within learning and development, organizational development and the HR sector. I’ve known Jim Kirkpatrick since we first met in 2012 and we’ve worked together since. I feel very honored to be one of the few people in the world that are a certified Kirkpatrick evaluation program facilitator. We look at why you should evaluate learning, the approaches you should take and bust some of the myths out there that surround learning evaluation.
As always, here are y...2019-02-011h 05Emotion At WorkEpisode 35 - Emotion at Work in Digital Body Language
This episode tackles a current and complicated area of Digital Body language. Digital communication, learning and interaction continue their upward trend and my guest this week is on the leading edge of that curve. The wonderful Jo Cook and I take this podcast down a particular route for digital body language. We focus on the interactional aspects and we explore how we can use and harness the power and opportunities technology offers us to actively consider if not read others' Digital Body Language. We are aware enough that it is not all sunshine and rainbows and so we get into...2019-01-171h 13Emotion At WorkEpisode 34 - Emotion at Work Stories: 2018 in ReviewThis episode kicks of 2019 at the start of a new period of change and challenge for me. This is my review of 2018 and a look ahead to 2019. I am very reflective and open in sharing what I am thinking and feeling about what has been and what is ahead.
Your references as always:
I mention episode 16 (2 mins) where I kicked of 2018 and it is actually episode 14 *oops*. Here’s the link to the right episode though:
https://emotionatwork.podbean.com/e/episode-14-emotion-at-work-in-stories-phil-willcox/
Here is a link to the “3 good podcast” episode that I mention (7 mins):
https://threegood.podbean.com/e/the-3-good...2019-01-1024 minEmotion At WorkEpisode 33 - Emotion at Work in Organisational ChangeThis episode tackles a notoriously tricky area, Organisational Change. One thing is for sure that for HR, Learning and Organisational Development practitioners we are working with change. My guest this week is the wonderful Julie Drybrough. In this wide-ranging conversation, we explore how aspects of; identity, belonging, control, power can all affect organizations and their ability or propensity to change. Jools talks about the 'invisible hand' that guides what happens in organizations and how in her work, she often makes that invisible stuff visible.
We both share some specific examples from past and present work and talk about...2018-11-051h 09Emotion At WorkEpisode 32 - Emotion at Work in Community ManagementFor this episode, we delve into Community Management with our guest Ady Howes. Now there is an argument that with the Emotion at Work hub recently launched this episode is either Phil being really shameless, sensible or maybe even organized. You, fair listener, can choose ;-))
During the conversation Ady and Phil explore; emotions for community members, managers, leaders in organizations and the links into culture too. They also share some of their experiences of community management done well and.... less well.
Your references for this one:
Buzzing Communities by Richard Milli...2018-10-121h 03Emotion At WorkEpisode 31 - Emotion at Work in the HubIt’s a solo outing for Phil on this episode as he wanted to do a stock take, update and the future type episode. In this, he shares the creation of the ‘Emotion at Work hub’, why this hub has been created and what it is there to do. Phil also explores his ongoing research, his experiences with psychological pressures that influence his behaviour. He also outlines what you fair listener can expect over the coming months.
Here are your references:
The Emotion at Work hub
https://community.emotionatwork.co.uk
Joe Navarro’s book
https://www.amazon.com/What-Every-BODY-Saying-Speed-Reading/dp/B006ZNFEK...2018-09-2745 minEmotion At WorkEpisode 30 - Emotion at Work Stories - Working as an unhealed Victim of Child AbuseAs is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please. I am talking with my guest Katrina Colliner about how being an unhealed victim of child abuse affected her in the workplace. She now describes herself as a ‘victor over’ her abuse and you can hear more about what she means by that in the episode.
If you are affected by what we talk about and you are feeling particularly vulnerable, please remember you can call the Samari...2018-09-061h 02Emotion At WorkEpisode 29 - Emotion at Work in Banter, Impoliteness and PowerFor this episode, we delve into three areas; banter, impoliteness and power. All separate yet inextricably linked. All things that are common in the workplace. My guest this episode is Dr Derek Bousfield and he goes by on Twitter.
We discuss what ‘banter’ is, how it is defined, why it is a healthy thing and is something that can cause division and friction in the workplace. Derek’s descriptive definition for Banter is ‘Insincere Impoliteness’ and we go on to define ‘Imploiteness’ as well as ‘Politeness’ and ‘Power’. One of the examples we discuss how to banter can be veiled as Impolitenes...2018-08-241h 20Emotion At WorkEpisode 28 - Emotion at Work Stories - DepressionThis episode picks up the Emotion at Work in Stories theme I started earlier this year. This time it is with Karen Teago as my guest, we take a trip into how depression has been a part of her life for 15 years.
I asked Karen to be on the podcast as she wrote a blog a few years ago (https://teagohr.wordpress.com/2017/10/10/this-is-what-it-looks-like/) and it affected me then and still does now. Depression is one of the things that are both talked about and not talked about all at the same time. With Karen being willing to...2018-08-021h 21Emotion At WorkEpisode 27 - Emotion at Work in Emotion RegulationThis episode is one of those that talks about stuff you as a human do all the time but aren't all that aware of or use different words to describe it. My guest this time is James Gross who is the worlds leading researcher in Emotion Regulation. Through the podcast we chat about:
- What are emotions?
- What is emotion regulation?
- The 5 families of emotion regulation strategies
- Examples of what people do within each of those families
- How emotion regulation can be extrinsic (where others use...2018-07-191h 00Emotion At WorkEpisode 26 - Emotion at Work in Emotional ExploitationThis is one of the most thoughtful podcasts I have done. You can hear the thinking. Hear when my guest Jo Wainwright and or I are paying attention, listening and supporting each other. There will be a temptation to listen to this episode on 1.5 or 2 times speed as there are some pauses and gaps in speech. Instead, I implore you to do one or both of these things:
Let it play as it was originally intended.
Pay attention to the way that Jo listens and supports me and the conversation.
There is some real value in learning in the interaction styl...2018-06-281h 24Emotion At WorkEpisode 25 - Emotion at work in Emotional IntelligenceIn this episode, I interview someone that has been a part of my professional life for just over a decade. Like me, Cliff Lansley from EIA Group has deep knowledge, passion and expertise in the world of emotion. For our chat we take a deep dive into what may be some of the key areas this podcast should have explored in the past; what are emotions? what is emotional intelligence? how can you test or assess EQ?
Through our conversation, we get into some of the risks, issues and opportunities with the current state of emotional intelligence as well as how...2018-06-141h 15Emotion At WorkEpisode 24 - Emotion at Work *anniversary special*In this episode, the tables are turned. May was the 12 month anniversary for this podcast and I wanted to do something different. Each week you get to hear me inquiring into others' views, experiences, research and practice and for this one, you get to hear from me. Huge thank you to Mark Gilroy for his help and being our guest host for this anniversary special.
We explore my experiences with the podcast, what events have formed part of where I am and what I do now, my current areas of interest and research and share some powerful personal accounts. There is a...2018-05-311h 39Emotion At WorkEpisode 23 - Emotion at Work in the WorkplaceIn this episode, I get to chat with Monica Parker from Hatch Analytics and we chat about something that has interested me for years. I have spent a fair bit of time in different workplaces and they had profound effects on how I felt both on specific days and overtime. So, I am really excited that I am going to get to explore this with our guest today.
Looking to the physical workplace is something that is huge right now. Whether that be trying to imitate google with slides and bean bags, considering the emotional impact of...2018-05-211h 11Emotion At WorkEpisode 22 - Emotion at Work Stories - Anxiety, difference and minority groupsThis episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Tony Jackson as my guest, we explore how anxiety has always been a part of his life and has been working on it more purposefully in the last five years or so.
We delve into the factors that have and continue to contribute to the anxiety that Tony experiences, his ways of working with his anxiety and what he does from a restorative perspective. We talk about how 'difference' is something that Tony carries with him and i...2018-05-041h 23Emotion At WorkEpisode 21 - Emotion at Work in Employee ExperienceI loved recording this podcast because it gives a look at the background and theory as well as practical experience, hints and tips for reviewing and improving Employee Experience. In this episode, I am joined by Lara Plaxton who is the head of HR at FDM UK. Lara has a fairly unique perspective on employee experience as the work that FDM do, doesn't necessarily match with the standard model. FDM support organisations and graduates, ex-forces and returners by placing graduates in client organisations but importantly, those graduates remain as employees of FDM. So FDM's employees experience two (potentially) different cu...2018-04-191h 19Emotion At WorkEpisode 20 - Emotion at Work in Competitive ContextsIn this episode of the podcast, I chat with an athlete that has competed at the highest level in his class. As a Visually Impaired (VI) judo fighter Jonathan (Jono) Drane has represented team GB at the Paralympic Games in Rio 2016 finishing 5th in the 81kg weight category while having a torn Anterior Cruciate Ligament (ACL). Prior to Rio, he won gold in this first competitive VI championship in the US and won a Bronze medal in the 2014 IBSA world championships.
During the podcast, we explore how he personally experienced emotion in the ring, how it affected him, what he did...2018-04-051h 12Emotion At WorkEpisode 19 - Emotion at Work in Humanising the workplaceIn this episode, I am joined by Sarah Taylor Ph.D. where we explore her research and practice into the ways we can enrich workplaces by humanizing it and how we can also bureaucratize it too. Our focus is her research in an elderly care setting and what employees and care workers in that setting really enjoy about their work, and how it is not necessarily what lines up with any set of 'professional standards'.
We begin with setting a philosophical and sociological backdrop and then dive into a lot of detail as to what her research has...2018-03-221h 13Emotion At WorkEpisode 18 - Emotion at Work in Stress and WellbeingIn this episode, I am delighted to have Professor Sir Cary Cooper as my guest. Cary is the President of the CIPD, researcher, practitioner and part of the Manchester Business School. I wanted to get Cary on the podcast for quite a while now as someone that is personally experienced and a respected researcher in this area. We get into:
Cary's personal experiences with Stress and Wellbeing
His experiences working, consulting and researching in the workplace
The importance of stress and mental health for individuals, teams, companies and the economy as a whole
...2018-03-081h 00Emotion At WorkEpisode 17 - Emotion at Work Stories - BurnoutThis episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Amy King as my guest, we take a trip into how burnout has been a part of her life in recent years.
We explore the knowing and not knowing that you are becoming burned out, how loving what she does has contributed towards Amy's burnout experience and how she now approaches life (or does her best to do so) in a way that will prevent it from happening again.
As well as exploring the practical, ta...2018-02-241h 40Emotion At WorkEpisode 16 - Emotion at Work Stories - Imposter SyndromeThis episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Amanda Arrowsmith as my guest, we take a trip into how imposter syndrome has been a part of her life from early childhood but really took hold in her early twenties.
We explore this internal voice that often tells her that she’s not good enough, not enough, that she will be found out and can cause crippling self-doubt. We get into where that voice has come from, what has given it voice, how she quietens it, her...2018-02-011h 23Emotion At WorkEpisode 15 - Emotion at Work in Memory & LearningIn this episode, you get to hear Nick Shackleton-Jones, Sukh Pabial & I explore and share our views of emotion, cognition, memory, and learning. The conversation takes turns and explores areas I didn’t plan or expect and was really interesting all the same.
We talk about the affective context model where Nick suggests that as humans everything that we think, has an emotional basis behind it. We talk about using repetition in learning, making things memorable and emotionally evocative, and how at times we just need to attend to what others are concerned about.
As we cover a lot of ground...2018-01-181h 05Emotion At WorkEpisode 14 - Emotion at Work in Stories - Phil WillcoxIn this episode, I tell my story or at least some of my story of 2017. I found 2017 really hard. Physically and more importantly (for this podcast) I found it emotionally hard. I feel lucky that feeling content and settled with life is something that generally comes easy to me. 2017 was not like that. Here I talk about how I struggled with my identity, with how I saw myself and that the reality was not something I wanted to or chose to face. As well as this sharing of my 2017 I talk about what is to come for the podcast in 20...2018-01-1128 minEmotion At Work*Rebroadcast* Episode 5 - Emotion at Work in talk - negotiating identity in conversation*This is a rebroadcast of the episode orignally aired in July 2017*
Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.
In this episode our founder, Phil Willcox is talking with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking type setting is ritualised. What we mean by that is the types of questions we ask, the responses we give...2017-12-1400 minEmotion At Work*Rebroadcast* Episode 2 - Emotional Inauthenticity, burnout and coping mechanismsIn a rebroadcast of episode two, we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.
In this episode we talk with SJ Lennie who is a DI at Greater Manchester Police who is taking a sabbitcal to complete her PHd at Manchester Metropolitan University. Her area of research, emotional inauthenticity and the psychological impact of emotional labour of police officers. Having been a police officer for 15 years with a...2017-11-3000 minEmotion At WorkEpisode 13 - A Pause & Reflection from PhilIn this episode, I stop and take stock. I do this about the podcast series so far, how the episodes have affected me and my practice, and about some stuff that has been going on for me personally. I let you know a little more about the future podcasts still to come and what you can expect from the rest of the year.
References:
None this time ;-))
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/
Learn more about Emotion at Work: https://www.emotiona...2017-11-1634 minEmotion At WorkEpisode 12 - Emotion at Work in Impression ManagementThis is a long episode. Mainly because this is a complex and complicated area. Also though, Prof Dawn Archer and I are research colleagues and friends too. In this episode we get into a whole host of interesting and linked topics:
Impression Management - how we work (non)strategically to manage how others see us
Self Presentation - how we will work to present our 'best possible self' according to context
Face and facework - the lines we negotiate, others give us or let us take in interaction and how they shape our i...2017-11-021h 40Emotion At WorkEpisode 11 - Emotion at Work in Clean LanguageFair warning: this language isn't really clean ;)
Ever since I heard about 'clean language' I was not convinced it can be a thing. Then I studied linguistics and decided it most definitely was not a thing, in fact, it was a load of rubbish. However, as opposed to ignoring and dismissing it I wanted to explore it. So I got in touch with the guest of this podcast episode, Judy Rees. We had a chat on Linked In where I said 'I think this is bunkum' and we arranged a call to discuss more. I enjoyed that initi...2017-10-191h 08Emotion At WorkEpisode 10 - Emotion at Work in Everyday TalkSince I decided to start the podcast I wanted to get this guest on the series. Jessica Robles is the co-author of one of my most thumbed books (details below) and someone I have interacted with on Twitter for a while. How we interact is a fascinating thing to me and in this episode, on Everyday Talk we get into:
Does emotion shape talk or does talk shape emotion?
Pragmatic Markers - how speakers indicate things to each other, e.g. turn-taking
Politeness rules - the ways we adapt communication to be considerate of others
The floor - w...2017-10-051h 23Emotion At WorkEpisode 9 - Emotion at Work in NeuroscienceThis podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Since I decided to start the podcast I wanted to get a genuine neuroscientist on the show. This was important for me because there is a lot said about neuroscience in the workplace and I am just not sure that lab-based research can be generalized into the workplace.
I also talk a lot about being more evidence-based in our practice. But with neuroscience, it is so so niche. The types of tests being done/run, the methodologies used, the generalisability of the re...2017-09-141h 13Emotion At WorkEpisode 8 - Emotion at Work *SPECIAL EDITION* listener questionsThis podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.
In this special edition, Phil asked on Facebook, LinkedIn, and Twitter for questions from listeners. These could be about any aspect of #emotion, #credibility or #deception or related to a particular episode so far. The questions and who asked them are below and...2017-08-3135 minEmotion At WorkEpisode 7 - Emotion at Work in Vulnerability and LeadershipIn this episode, Phil interviews two deep thinkers, authors and fascinating people; Khurshed Denugara and Claire Genkai-Breeze. We start with the idea of willingness as an underrated human trait. The willingness to 'as you go' share your weaknesses or flaws and be willing to work hard at the moment. We talk about 'near enemies' of things and as an example; the near enemy of being flawed but willing is the protocol of sharing weaknesses because that is what 'should be done. As well as talking around the ideas and experiences we have with our flaws and vulnerability we get into...2017-08-171h 19
The Mindtools L&D Podcast58 — What can L&D learn from deception research?In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen...2017-08-1535 minEmotion At WorkEpisode 6 - Emotion at Work in Language and learning from a Forensic LinguistFor this episode, Phil interviews a friend and colleague Dr. Samuel Larner (Link to bio below) where they delve into the world of language and what it can tell us about individuals and their thoughts and feelings. We start off exploring the language in speech and the notion of 'formulaic language' and in particular that the speed and fluency of speech would be too much of a demand on our brain (cognitive load) to pick what we say one word at a time. Sam takes us into examples from his discipline (forensic linguistics) to talk about how language can...2017-08-031h 05Emotion At WorkEpisode 5 - Emotion at Work in talk - Negotiating Identity in conversationIn this episode, Phil talks with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking-type setting is ritualized. What we mean by that is the types of questions we ask, the responses we give and the way we interact are almost pre-set. A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation, we go on to explore conversations in the workplace, in teams, online and the link to the identity or identities we build f...2017-07-1158 minEmotion At WorkEpisode 4 - Emotion At Work in Purpose and Meaning at workThis podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.
For this episode, we interview Ben Fletcher and he is sharing with us his personal journey to working with a purpose. It started at a function level with his role as an FD and translated it across to running a whole business whe...2017-06-211h 13
The Mindtools L&D Podcast50th episode special: Podcasting for learning in L&DOver the past year or so, the GoodPractice team have produced 50 podcast episodes. To celebrate this milestone, we've asked three of our favourite L&D podcasters to join us in a panel discussion on: podcasting for learning. From 'Emotion at Work', we have Phil Willcox. From 'From Scratch', we have Martin Couzins and Nigel Paine. And from the GoodPractice team we have Ross Garner and Owen Ferguson. Thanks for listening. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Nigel @ebase, Mar...2017-06-2038 minEmotion At WorkEpisode 3 - Emotion at Work in Learning - *SPECIAL EDITION* from the CIPD's L&D ShowIn this special edition of the Podcast, you will get to hear Phil interview some special guests from the CIPD's L&D show as well as hear the Ignite talk he did at the event. As this was recorded live at the event, the audio volume is changeable through the podcast, and thanks for bearing with it. Our guests on this episode:
Peter Cheese - Chief Exec of the CIPD
Jo Cook - Deputy Editor of Training Journal & founder of Lightbulb Moment
Barbara Thompson - Learning and Performance Consultant
In wide-ranging int...2017-06-0551 minEmotion At WorkEpisode 2 - Emotional Inauthenticity, Burnout and Coping MechanismsIn this episode, we talk with SJ Lennie who is a DI at Greater Manchester Police who is taking a sabbatical to complete her Ph.D. at Manchester Metropolitan University. Her area of research, emotional inauthenticity, and the psychological impact of the emotional labor of police officers. Having been a police officer for 15 years with a successful career at Hampshire and Greater Manchester Police and as a detective inspector.
We talk about the impact that organizational rules and culture have on both the emotions that you are allowed to display and to feel. This conversation broadens out i...2017-05-101h 10Emotion At WorkEpisode 1 - Emotion At Work, our FIRST EVER podcastThis podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.
Our first episode is more of a broadcast from our host, Phil Willcox, talking about why the Emotion at Work podcast is a thing. He sets out:
1) That the podcasts will be a series of conversations with researchers and/or pra...2017-05-1009 min