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Pitney Bowes
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The Delighted Customers Podcast with Mark Slatin
Balancing Agentic AI and Human Connection in the Contact Center
Is your organization fully realizing the value of your contact center, or is it being limited by a narrow focus on efficiency and cost control? In this episode of the Delighted Customers podcast, I sit down with renowned Canadian contact center consultant and trainer Mike Aoki to examine how contact centers serve as the real-time pulse of customer experience. Together, we explore the evolution of the contact center from its early telephone-based days to today's complex, omnichannel environments shaped by agentic AI and chatbot technology. The discussion underscores the significant impact that leadership priorities, technology decisions, and...
2025-07-31
34 min
Cooperatively Speaking
Mail Center Matters: Delivering a Superior Student Experience
E&I Host:Dennis Hyde, E&I Category Marketing ManagerGuestsChris Giles, Pitney Bowes VP of Enterprise SalesCampus mail centers are busier than ever, with package volumes increasing year after year. How can schools keep up? Dennis Hyde sits down with Chris Giles, VP of Enterprise Sales at Pitney Bowes, to explore how technology is transforming campus mail operations. From improving efficiency to ensuring security and accountability, they’ll cover the key strategies that help schools streamline mailing, shipping, and receiving. Relevant Links:E&I...
2025-03-06
17 min
The Political Life
This Week Meet the Dynamic and Intelligent Leigh Walton.
Leigh Walton is Vice President of Global Government and Regulatory Affairs for Pitney Bowes. As Vice President of the Global Government and Regulatory Affairs team, Leigh leads the company’s work in influencing public policy to increase opportunities for its shipping, mailing, and financial services businesses as well as to mitigate risks to those businesses. Before joining Pitney Bowes, Leigh was a consultant to companies in the technology, education, and health care sectors. She also served in several state government and political roles, including as Legislative and Political Affairs director for Missouri Governor Bob Holden. Leigh serves on the board...
2024-12-09
26 min
Hammer Down
Hammer Down at Shoptalk Chicago: Making Deliveries Faster, Cheaper & More Sustainable for Greater Retail Success
As the retail industry prepares for the holiday season, supply chain challenges and innovations are at the forefront of every retailer’s mind. With consumer expectations shaped by giants like Amazon, businesses are scrambling to deliver faster, more efficiently, and more sustainably. At Shoptalk Chicago, supply chain leaders gathered to discuss how logistics are evolving to meet these demands. Did you know that online returns alone accounted for a whopping $212 billion in 2022?So, how are companies streamlining supply chains to improve speed, reduce costs, and meet consumer expectations? What role do technology and sustainability play in these tr...
2024-11-26
19 min
2X eCommerce Podcast
How to Automate and Streamline Your Shipping Processes for Growth → Gitika Jain of ShipAccel
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comShownote available on: https://2xecommerce.com/podcast/ep456/Optimizing eCommerce Shipping with ShipAccel: Insights from Gitika on Streamlining OperationsIn this episode of the 2X eCommerce podcast, host Kunle Campbell converses with Gitika from ShipAccel, a new eCommerce platform launched by Pitney Bowes. They discuss how ShipAccel addresses the unique shipping needs of small to medium businesses (SMBs) and larger enterprises by offering both user interface and API solutions...
2024-11-12
37 min
The Brand Called You
Creating Timeless Impact: Leadership, Diversity, and Empowerment | Mike Critelli | Co-Founder and CEO, MoveFlux Corporation
In this episode of "The Brand Called You," we have with us Mike Critelli, co-founder and CEO of MoveFlux Corporation and former CEO of Pitney Bowes. With a multifaceted background as an attorney, entrepreneur, and film producer, Mike shares insights on empowering individuals to enhance their health and well-being. Drawing on his journey, he discusses the importance of leadership, the value of resourcefulness, and the power of belief in achieving peak performance. Through his film "From the Rough," he highlights the themes of diversity and self-empowerment, illustrating how foundational values shape success in both personal and professional realms.
2024-10-18
26 min
The Checkout Point by Blikket.co - Weekly eCommerce Insights Digest
Week 42 - Unlocking eCommerce Trends and Strategies: Holiday Sales Unwrapped, AI Innovations, Logistics Overhaul, and TikTok's eCommerce Surge
Send us a textJoin Max, your host of The Checkout Point, in this riveting Week 42 episode as we delve into the dynamic world of eCommerce. We're unwrapping the secrets behind spectacular holiday sales at retail titans Walmart and Amazon this week. Have you ever pondered the meticulous planning behind these colossal sales events? We'll investigate how these sales set the tone for the retail landscape and alter your shopping behavior.The episode further ventures into the transformative impact of Artificial Intelligence in eCommerce. AI isn't just making predictions anymore; it's sculpting your shopping journey...
2024-10-14
21 min
The Revenue-Driven CMO
Navigating Media and Branding in a Digital Age with Greta Wilson Vice President of Marketing at Pitney Bowes
In this insightful episode, Chris Mechanic sits down with Greta Wilson, a marketing leader with a rich history at renowned companies like Bloomberg and Pitney Bowes. Greta shares her journey, from running marketing for Bloomberg’s media properties to leading a transformative rebranding effort at Pitney Bowes. The conversation dives into the evolution of media, innovative marketing strategies, and how brands stay relevant in the digital era. Takeaways: Bloomberg's Media Marketing: Greta managed marketing across Bloomberg’s media platforms, leveraging limited budgets and bartering for high-impact exposure. Pitney Bowes Rebranding: Greta led efforts to r...
2024-10-02
29 min
Galaxy CDS Rocks and Flips! Reseller Talk Podcast
eBay Simplifies Cancelations Etsy Updates Terms and Other Reselling News
Quite a few updates this week including eBay's simplification of returns, Etsy's Terms of Use updates, a couple of intriguing surveys and more. I've also got a few book sales to share with you! 00:00 Intro 01:12 eBay News 25:57 Etsy News 35:32 What Sold eBay Cancelation Update: https://community.ebay.com/t5/Announcements/We-re-simplifying-order-cancellations/ba-p/34620625 eBay Car Parts Return Potential Change: https://www.valueaddedresource.net/ebay-floats-free-car-parts-returns-for-any-reason-in-new-survey/ eBay "Trusted Buyer" Story: https://www.valueaddedresource.net/ebay-trusted-buyer-program/ eBay Adds UPS Ground Saver: https://www.valueaddedresource.net/ebay-ups-ground-saver-surepost-shipping/
2024-08-19
47 min
Motivated to Lead Podcast - Mark Klingsheim
Michael Critelli, Retired CEO, Pitney Bowes (replay)
This week we revisit our conversation with Michael Critelli. Mike is the former Chairman and CEO of Pitney Bowes. He has been a Fortune 500 company leader, a mailing industry leader, a serial entrepreneur, and a member of multiple non-profit and for-profit fiduciary and advisory Boards, including a 22 ½ year tenure as an Eaton Corporation Board member. He delivered a total return for Pitney Bowes shareholders that exceeded the S&P 500 index during his 11-year CEO tenure, despite a declining US mailing market. He led the company through a transition to digital technology product and software transition and built the...
2024-06-20
31 min
eCommerce Masters
Beer, Metal, and Leadership with Tom McManus of KegWorks.com - EP 005
Meeting Tom McManus of KegWorks.com In this engaging podcast episode, Tom McManus, CEO of KegWorks, shares the journey of his business from a specialized eCommerce store to a prominent leader in architectural metalwork for the hospitality industry. Celebrating over 26 years in business, McManus discusses the strategic shift from offering a wide range of products to focusing on high-margin, specialized items like bar foot rails, which are now featured prominently in U.S. bar renovations. He candidly explores the decision to significantly reduce their presence on Amazon, describing the move away from what he terms "revenue heroin."...
2024-05-07
54 min
ProShip ParcelCast Unwined
[ProShip ParcelCast Unwined] Episode 36: Beyond Peak: Optimizing Shipping Strategies for the Year Ahead
The holiday season may be a distant memory as we enter the second quarter of the year, but for businesses that rely on efficient shipping operations, the pressure never truly ends. Peak shipping season does an exceptional job at exposing vulnerabilities in the supply chain, often leaving you scrambling. However, there are steps you can take to ensure your business is equipped for the next peak season, especially exploring the strategies that truly shined and the ones that might need more work. Whether you’re a seasoned shipper or new to the industry, we’ve g...
2024-04-17
37 min
The Innovation Show
From Postage to Paradigm Shift with Michael J. Critelli
Navigating Change and Reinvention: A Conversation with Michael J. Critelli In this in-depth conversation, former CEO and Chairman of Pitney Bowes, Michael J. Critelli, shares insights on leading a company through periods of significant change and market disruption. Starting with a historical overview of Pitney Bowes’ evolution from a mail processing business to embracing global markets and adjacent market opportunities, Critelli discusses strategic thinking, the importance of innovation, and the necessity of constantly adapting business strategies. He highlights the challenges of competing with government and quasi-government entities, the importance of exiting markets strategically, and the need to centralize operations to st...
2024-03-27
46 min
The Innovation Show
From Postage to Paradigm Shift with Michael J. Critelli
Navigating Change and Reinvention: A Conversation with Michael J. Critelli In this in-depth conversation, former CEO and Chairman of Pitney Bowes, Michael J. Critelli, shares insights on leading a company through periods of significant change and market disruption. Starting with a historical overview of Pitney Bowes’ evolution from a mail processing business to embracing global markets and adjacent market opportunities, Critelli discusses strategic thinking, the importance of innovation, and the necessity of constantly adapting business strategies. He highlights the challenges of competing with government and quasi-government entities, the importance of exiting markets strategically, and the need to centralize operations to st...
2024-03-27
46 min
The Innovation Show
Trails Less Travelled: Innovation Lessons from former CEO and Chairman of Pitney Bowes, Michael Critelli Part 1
In this episode of 'The Innovation Show,' host Aidan McCullen sits down with the former chairman and CEO of Pitney Bowes, Michael Critelli. Through a deep dive into Critelli’s career, we explore his penchant for the road less traveled, his transformative leadership at Pitney Bowes, and his insights on innovation, strategy, and foresight. From humble beginnings to leading a staple communications company through times of intense change, including the internet era, 9/11, and the recession, Critelli shares lessons on valuing potential over qualifications, listening to dissent, and the importance of constant adaptation in business and life. 00:00 Early Career and Jo...
2024-03-20
47 min
The Innovation Show
Trails Less Travelled: Innovation Lessons from former CEO and Chairman of Pitney Bowes, Michael Critelli Part 1
In this episode of 'The Innovation Show,' host Aidan McCullen sits down with the former chairman and CEO of Pitney Bowes, Michael Critelli. Through a deep dive into Critelli’s career, we explore his penchant for the road less traveled, his transformative leadership at Pitney Bowes, and his insights on innovation, strategy, and foresight. From humble beginnings to leading a staple communications company through times of intense change, including the internet era, 9/11, and the recession, Critelli shares lessons on valuing potential over qualifications, listening to dissent, and the importance of constant adaptation in business and life. 00:00 Early Career and Jo...
2024-03-20
47 min
The Chain Podcast
The reBound: How Pitney Bowes is Innovating with Autonomous Vehicles
On this episode of The reBound, Stephanie Cannon joins Abe Eshkenazi, CEO of the Association for Supply Chain Management, and Bob Trebilcock, consulting editor of Supply Chain Management Review, to discuss a new approach to mid-mile deliveries in the e-commerce supply chain. Cannon is the senior vice president of operations excellence and collaborative innovation at Pitney Bowes, where her team is working with the startup community to bring in high levels of automatic sortation and robotics to its distribution centers and now autonomous trucks to deliver parcels from its distribution centers to USPS depots in several states. ...
2024-03-18
25 min
B2B Social Growth: Presented By Tribal Impact
How To Leverage Social Media For Sales With Paul Lewis From Pitney Bowes
78% of individuals using social media for sales outperform their peers who do not engage in social selling (LinkedIn).Tribal Impact’s Sarah Goodall will be speaking to Paul Lewis, Head of Digital, Social Media Marketing & Sales Enablement at Pitney Bowes, about how he enables global sales teams to leverage the power of social media.We’ll be covering: How to educate sales in the art of digital marketing & social media.How to scale employee advocacy across disparate teams.Techniques for getting the most out of Sales Navigator.
2024-02-28
41 min
The Innovation Show
Ian Morrison - The Second Curve: Bracing for Changes in Technology, Consumers, and Markets
The Second Curve: Bracing for Changes in Technology, Consumers, and Markets The podcast sees futurist and author, Ian Morrison, discuss the concept of his book, 'The Second Curve'. This concept delineates how businesses must straddle their existing 'first curve' while preparing for a 'second curve' defined by new technologies, market shifts, and emerging consumer behaviors. Morrison cites examples, like Microsoft and Apple, of successful navigation from the first to second curve and emphasizes the importance of not abandoning the profit potential of the existing business too soon. Concerning organisations, Morrison discusses a shift from mechanistic to more fluid 'organic' forms...
2024-02-25
50 min
The Innovation Show
Ian Morrison - The Second Curve: Bracing for Changes in Technology, Consumers, and Markets
The Second Curve: Bracing for Changes in Technology, Consumers, and Markets The podcast sees futurist and author, Ian Morrison, discuss the concept of his book, 'The Second Curve'. This concept delineates how businesses must straddle their existing 'first curve' while preparing for a 'second curve' defined by new technologies, market shifts, and emerging consumer behaviors. Morrison cites examples, like Microsoft and Apple, of successful navigation from the first to second curve and emphasizes the importance of not abandoning the profit potential of the existing business too soon. Concerning organisations, Morrison discusses a shift from mechanistic to more fluid 'organic' forms...
2024-02-25
50 min
Real Talks by River Logic
Mastering Value Chain Optimization
In this engaging podcast, Carlos Centurion, President of River Logic, sits down with Lee Devasier, Vice President of Logistics and Network Strategy at Pitney Bowes, to delve into the intricacies of mastering value chain optimization and the ongoing business transformation journey.Pitney Bowes, a global commerce company, embarked on this transformation eight years ago, triggered by an acquisition that brought an existing parcel processing network into focus. The discussion revolves around key questions: Are facilities in the right locations? Are they the right size? Does the network connectivity meet the necessary criteria for cost control and service...
2023-11-15
15 min
Next Practices Weekly
Reevaluating Your DE&I Strategy with Pitney Bowes’ Sheryl Battles
The Next Practices Weekly call series has become a well-attended and wide-ranging discussion for HR leaders each Thursday at 11 am ET / 8 am PT. On this week's call, Nina Holtsberry, i4cp's Director of Member Engagement, and Jacqui Robertson, Chief Diversity Officer at Cleveland Clinic, facilitated a conversation with special guest Sheryl Battles, VP of Global Diversity, Inclusion, and Engagement at Pitney Bowes. Here are some highlights from the call: Pitney Bowes is a global shipping and mailing company that provides technology, logistics, and financial services to help clients reduce the complexities of sending parcels and mail. They...
2023-11-13
54 min
Logística
Ecommerce Logistics Innovation with Stephanie Cannon
Stephanie Cannon and Joe Lynch discuss ecommerce logistics innovation. Stephanie is the Senior Vice President of Operations Excellence and Collaborative Innovation at Pitney Bowes, a global shipping and mailing company that provides technology, logistics, and financial services to help clients simplify the complexities of sending parcels and mail. About Stephanie Cannon As SVP of Operations Excellence and Collaborative Innovation at Pitney Bowes, Stephanie Cannon leads the Operational Excellence group consisting of the Automation & Systems Innovation, Industrial Engineering, Operational Excellence, and Workforce Optimization groups. Through this, she is responsible for the expansion of technology innovation across the Pitney Bowes Global Ecommerce...
2023-10-24
43 min
The Logistics of Logistics
Ecommerce Logistics Innovation with Stephanie Cannon
Stephanie Cannon and Joe Lynch discuss ecommerce logistics innovation. Stephanie is the Senior Vice President of Operations Excellence and Collaborative Innovation at Pitney Bowes, a global shipping and mailing company that provides technology, logistics, and financial services to help clients simplify the complexities of sending parcels and mail. About Stephanie Cannon As SVP of Operations Excellence and Collaborative Innovation at Pitney Bowes, Stephanie Cannon leads the Operational Excellence group consisting of the Automation & Systems Innovation, Industrial Engineering, Operational Excellence, and Workforce Optimization groups. Through this, she is responsible for the expansion of technology innovation across the Pitney...
2023-10-24
43 min
End Book Deserts
A Conversation with Pitney Bowes About Literacy
I love when many people come to the table to bring books to kids. That's why we are excited to create this episode with Kathleen Ryan Mufson and Pitney Bowes.
2023-06-05
24 min
Everything is Logistics
How Pitney Bowes Refines Their E-Commerce Operations with Stephanie Cannon
In this episode of Everything is Logistics, host Blythe Brumleve interviews Stephanie Cannon, SVP at Pitney Bowes, about her background in logistics and how she fell in love with the industry. Cannon shares that she started as an industrial engineer in college and landed her first co-op job with UPS, which ultimately led to a full-time job offer and participation in their management trainee program. She discusses the importance of understanding all facets of a logistics company and the value of hands-on experience.LINKS: Pitney Bowes websiteConnect with Stephanie on Linkedin
2023-05-18
36 min
eCom Logistics Podcast
How to Lead Innovation Initiatives, Collaborative Partnerships and Workforce Development in Supply Chain with Stephanie Cannon
This episode of the eCom Logistics Podcast is the first in our series, Women in Supply Chain, Retail, and Ecommerce running for the month of March. Today, we welcome Stephanie Cannon, SVP Operations Excellence and Collaborative Innovation at Pitney Bowes.Stephanie talks about her leadership role at Pitney Bowes and her experience in handling multiple functions including automation and systems innovation, ops excellence, workforce optimization, and more. She also discusses how they integrate automation in daily processes for more productivity and better results. ABOUT STEPHANIEStephanie oversees the Operations Excellence and C...
2023-03-07
41 min
The New Warehouse Podcast
EP 360: Logistics Innovation with Pitney Bowes
Live from Manifest 2023 in the Pitney Bowes booth, The New warehouse was pleased to interview Stephanie Cannon, Senior Vice President of Operations Excellence and Collaborative Innovation. Pitney Bowes is a global technology company that provides innovative solutions to businesses worldwide. Their services include shipping, mailing, data management, e-commerce, and financial services. Stephanie discusses Robots as a Service (RaaS), autonomous transportation, and the collaborative innovation program with robotics companies like Plus One Robotics and Ambi Robotics. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.S...
2023-02-20
18 min
Unstoppable Mindset
Unstoppable Israeli Football Coach with Charlie Cohen
In this episode, I would like you to meet Charlie Cohen. I met Charlie on LinkedIn and, after examining his profile, felt his story would be an interesting one to bring to Unstoppable Mindset. When we first spoke, Mr. Cohen said that he felt that he did not have an interesting story. I explained that I believed everyone has interesting and inspiring stories that only needed to be discovered. As you will see, Mr. Cohen does have a story worth hearing. Charlie grew up in Sharon Massachusetts. He received his bachelor’s degree from Purdue University and then went int...
2023-01-31
1h 05
BOXcast by Pitney Bowes
Mirror, mirror, on the wall, who has the best order experience of them all?
Vijay, Pierce and Julia brag about four Pitney Bowes clients that are hitting homers with each of the core pillars of the online order experience—and how we used our secret shopping data to identify them. Digressions include the 19th-century origins of mystery shopping, order tracking maps that really only “track” the buyer’s home address, and the many trials and tribulations of printing return labels.
2023-01-20
47 min
BOXcast by Pitney Bowes
Density, schmensity
In 2020 and 2021, carriers were in the driver’s seat when it came to ecommerce logistics, thanks to limited capacity and astronomical online demand. In 2022, demand has shifted and the tables have turned, giving shippers more control. Vijay and Nate Skiver — BOXcast’s first outside guest — dig into shifting market dynamics, the state of multicarrier strategy, and where we’re headed as the nature of online demand changes.
2022-11-08
38 min
BOXcast by Pitney Bowes
“Yes, I’m still in Canada”
Americans are less sensitive to international shipping costs than Canadians. The Canadian definition of “three-day shipping” is more generous than that of most Americans. And the number one reason Canadian shoppers abandon carts from the U.S… is completely within retailers’ power to fix. Vijay, Sam and Stacy dig into the latest BOXpoll data revealing consumer mindsets on both sides of the U.S.-Canada border and share actionable insights for online retailers in both countries to win more conversions from the other side. In typical BOXcast fashion, Sam’s dad makes an appearance as the voice of the people, and the ex...
2022-11-01
47 min
BOXcast by Pitney Bowes
Revisiting the charcuterie cat (peak prep, part 2)
In part two of our blast-from-the-past holiday peak recap, Vijay, Jon and Lindsey share strategies to help improve forecasting accuracy, best practices for delay notifications and simple fixes to prevent unnecessarily delayed packages in the upcoming peak season. Also a story about why Sam’s parents’ cat is eating like il capo amid supply chain challenges.
2022-10-01
19 min
BOXcast by Pitney Bowes
Revisiting the moonlighting MMA fighter (peak prep, part 1)
With peak season around the corner, we roll back the tape on 2021 peak for lessons shippers can apply this year. In part one, Vijay, Sam and Lindsey recap the good, the bad and the ugly—namely, difficulty forecasting (brought on by supply & demand uncertainty), multicarrier strategies and disruptions showing up in the most unlikely places. We discuss why products sold online will likely need to be designed smaller and the catalog’s continued relevance (but sometimes not in a good way).
2022-09-01
32 min
BOXcast by Pitney Bowes
Trading in the Pontiac for a Tesla
We cover the most effective ways retailers can use sustainability incentives to reduce return rates, how much consumers are willing to pay to offset the carbon footprint of their online orders and steps we’ve taken here at Pitney Bowes to take care of the planet. Also, Jon’s daughter pours cold water on his dream car (in the name of environment). Host: Vijay Ramachandran, VP Go-To-Market Enablement and Experience In this episode: Jon Kapplow, SVP Marketing & Communications Michael McComb, SVP Sales North America Sylvain Combet, Director - Sustainability and EHS
2022-08-01
33 min
Own Your Commerce
Rick Watson: Shopify vs. Amazon, the state of omnichannel ecommerce.
We are excited to welcome Rick Watson to this week’s episode of the Own Your Commerce podcast. Watson is the CEO and Founder of RMW Commerce Consulting where he supports investors and management teams (B2C, B2B, or Omnichannel) plan, execute, and optimize major digital initiatives. In this episode Watson shares his 20+ years experience in ecommerce and what brands can do to ensure their technology strategy is optimized to deliver results. Some topics we discuss: The state of Direct-to-Consumer and Omnichannel retail. 3p marketplaces vs. direct stores. Which model ultimately wins? The impact of techno...
2022-07-18
1h 00
BOXcast by Pitney Bowes
Powered by recycled Nespresso pods
This month on BOXcast, we delve into the challenges the great dispersion has presented retailers with distribution and delivery, BOXpoll stats on the kinds of sustainability efforts that resonate best with consumers while shopping online and some of our favorite earth-friendly initiatives we’ve seen from our clients. Host: Vijay Ramachandran, VP Go-To-Market Enablement and Experience In this episode: Jon Kapplow, SVP Marketing & Communications Michael McComb, SVP Sales North America Sylvain Combet, Director, Sustainability and EHS
2022-07-01
27 min
The Recruitment Show with Lewis Maleh
Building a Culture of Psychological Safety
Keep your connections and your culture strong. In this podcast our CEO Lewis Maleh talks to Ryan Higginson, Vice President & UK/ROI Country Leader at Pitney Bowes. Learn more about the best practices in flexible working, employee wellness and how to maintain an inclusive culture where teams are remote. Show Notes: Connect with Ryan Higginson: LinkedIn: www.linkedin.com/in/ryan-higginson-599b324 Pitney Bowes: www.pitneybowes.com/uk
2022-06-16
30 min
The Logistics of Logistics
DTC Logistics Innovation with Rick Watson
Rick Watson and Joe Lynch discuss DTC Logistics innovation. Rick founded RMW Commerce Consulting, a boutique ecommerce consultancy that supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s flagship offerings. He was then recruited to launch the th...
2022-06-13
53 min
BOXcast by Pitney Bowes
Let’s issue refunds in Bitcoin (and other ways to lower return rates)
In part two of our mystery shopping episode, Vijay, Susan and Cody share retailer success stories that set the bar for rolling with supply chain challenges, an unboxing of all the packages you heard delivered during part one and their worst returns experiences. If you haven’t already, check out part one of our conversation where we dive into our crowdsourced secret shopping program and some recent order and tracking experiences. Host: Vijay Ramachandran, VP Go-To-Market Enablement and Experience In this episode: Cody Callaghan, Demand Generation Susan Mitchell, Sales
2022-06-01
26 min
The Small Business Edge Podcast with Brian Moran
5 in Five Podcast: We Talk Small Business Supply Chain and Finances with Christopher Johnson from Pitney Bowes.
In this episode, Brian talks with Christopher Johnson, President Global Financial Services & Payments at Pitney Bowes. Christopher shared insights, statistics, and trends in both small business supply chain and cash flow. He is uniquely positioned to see the obstacles and opportunities that are on the horizon in the second half of 2022. Listen to his advice on how to navigate the uncharted waters.
2022-05-04
14 min
BOXcast by Pitney Bowes
Is tomorrow worth 3 dollars?
We love shopping online. Our crowdsourced mystery shopping program, BOXscore, has amassed analysis on over 3,500 online brands using shopping data submitted by Pitney Bowes employees. In part one of our BOXscore deep dive, Vijay talks to two of our most prolific shoppers, Susan and Cody, to pull back the curtain on our order experience benchmarking methodology and share highlights from their own purchases, along with insights from our BOXpoll consumer data. We cover changing expectations, nonsensical shipping pricing, and why updated EDDs are the heroes of supply chain disruption. Check out part two of the episode, where we ask whether...
2022-05-01
26 min
Environmental Social Justice
Leading Sustainability at Pitney Bowes & Transforming How We Do Business
Michael J. Critelli, has been a Fortune 500 leader for Pitney Bowes, a serial entrepreneur, and a member of multiple non-profit and for-profit fiduciary and advisory Boards, including a 22 ½ year tenure as an Eaton Corporation Board member. Michael led Pitney Bowes through a significant reduction in fossil fuel energy usage by the company and its customers and won numerous awards for leadership development, diversity and inclusion, adherence to ethical standards, commitment to communities, and world-class health programs. He led a successful company-wide effort to achieve “zero discharge” status for Pitney Bowes operations. He chaired a public-private partnership to lead...
2022-04-20
33 min
YOUR INTENTION MATTERS! The Sales Podcast
Ep. 173 (Michael McComb - SVP of Sales @ Pitney Bowes Global eCommerce)
On this episode, Michael McComb - SVP of Sales @ Pitney Bowes Global eCommerce joins us to share his story!Remember, #yourintentionmatters! Why? Because that's the result you'll tend to get.www.soarondemand.com
2022-04-06
30 min
BOXcast by Pitney Bowes
The cat’s ordering charcuterie boards (peak recap, part 2)
In part two of our holiday peak recap, Vijay, Jon and Lindsey share strategies to help improve forecasting accuracy, best practices for delay notifications, and simple fixes to prevent unnecessarily delayed packages. Also a story about why Sam’s parents’ cat is eating like il capo amid supply chain challenges. Host: Vijay Ramachandran, VP Marketing Strategy + Planning In this episode: Sam Coiro, SVP Client Engagement Lindsey Millikan, VP, Client Engagement
2022-04-01
20 min
BOXcast by Pitney Bowes
Moonlighting MMA fighter (peak recap, part 1)
In part one of our holiday peak recap, Vijay, Sam and Lindsey recap the good, the bad and the ugly—namely, difficulty forecasting (brought on by supply & demand uncertainty), new multicarrier strategies and disruptions showing up in the most unlikely places. We discuss why products sold online will likely need to be designed smaller and the catalog’s continued relevance (but sometimes not in a good way). Host: Vijay Ramachandran, VP Marketing Strategy + Planning In this episode: Sam Coiro, SVP Client Engagement Lindsey Millikan, VP, Client Engagement
2022-03-24
32 min
American Diversity Report
ADR Podcast with Christopher Johnson
American Diversity Report podcast hosted by Deborah Levine - interview with Christopher Johnson, the President of Global Financial Services at Pitney Bowes, where he manages the financing and lending businesses, as well as the consumer and merchant payments and risk management functions across the company. Christopher also holds leadership responsibility for Pitney Bowes Bank, a state chartered industrial loan company.
2022-02-23
32 min
BOXcast by Pitney Bowes
Pretty good...if you don’t remember how Fruit Loops tasted
Vijay, Jon and Sam share the online brands and order experiences they’ve been most excited about shopping recently, including: cereal that has no business being good for you, healthy wireless earbuds and ordering delivery for Bostonian Boston Cream Pies and Miamian Cuban sandwiches. We close with a heartwarming story about DNA. Brands mentioned: • Magic Spoon • Cutting Edge Firewood • BambuWerx • Loop Earplugs • Goldbelly • 23 and Me
2022-01-01
15 min
The Logistics of Logistics
REPOST: Amazon vs Target vs Walmart with Rick Watson
Amazon vs Target vs Walmart with Rick Watson Joe Lynch and Rick Watson discuss Amazon vs Target vs Walmart and their strengths and weaknesses in the areas of ecommerce, fulfillment, distribution, and logistics. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s flagship offerings. He was then recruited to launch the third-part...
2021-12-31
39 min
BOXcast by Pitney Bowes
A very introspective camel
Stacy shares her more-than-a-decade of expertise on international ecommerce and how much of the industry has continued to learn and evolve over that time. Vijay and Stacy walk through the new Cross-Border Maturity Model at Pitney Bowes, discussing the mindsets and challenges retailers experience at each stage of international growth.
2021-12-07
26 min
BOXcast by Pitney Bowes
International ecommerce, holiday port congestion...and smoked salmon
Stacy shares her expertise on international ecommerce, including market trends and new regulations. Vijay, Jon and Sam weigh in on Brexit’s implications for retailers and new strategies for retailers to combat supply chain issues so customers can get everything on their wish lists—even smoked salmon. Host: Vijay Ramachandran, VP Marketing Strategy + Planning In this episode: Stacy Schaefer, Director, Global Presales Solution Consulting Jon Kapplow, SVP Marketing + Communications Sam Coiro, SVP Client Engagement
2021-11-16
25 min
The Robot Report Podcast
AMRs & Logistics Conference Recap; Pitney Bowes on Autonomous Sorting
This week, Steve and Mike recap the Autonomous Mobile Robots and Logistics Conference that took place in Memphis. They also talk to Stephanie Cannon of Pitney Bowes, which is deploying robotics systems from Ambi Robotics throughout the U.S to support its e-commerce network. We also discuss the news of the week, including Waymo's self-driving cars repeatedly hitting a dead-end in San Francisco, and the outrage sparked by a commercial quadruped that was outfitted with an unmanned rifle.
2021-10-16
1h 10
The PERSUIT Podcast
Daniel Goldstein - Pitney Bowes: Risk in a 100+ Year Old Company
There’s a benefit to seeing the law from multiple different perspectives: it gives you an uncanny ability to understand how other people view an issue and what their definition of winning is. Daniel Goldstein credits his suc cess as a lawyer and as a businessperson to his exposure to diverse perspectives. He has seen the world from the perspective of a federal judge as a clerk, from the perspective of a private party hiring a lawyer, from the perspective of the government with the Securities and Exchange Commission, and from the perspective of an in-house lawyer....
2021-10-14
47 min
Motivated to Lead Podcast - Mark Klingsheim
Michael Critelli, Retired CEO, Pitney Bowes
This week we welcome Michael Critelli, former Chairman and CEO of Pitney Bowes, who has been a Fortune 500 company leader, a mailing industry leader, a serial entrepreneur, and a member of multiple non-profit and for-profit fiduciary and advisory Boards, including a 22 ½ year tenure as an Eaton Corporation Board member. He delivered a total return for Pitney Bowes shareholders that exceeded the S&P 500 index during his 11-year CEO tenure, despite a declining US mailing market. He led the company through a transition to digital technology product and software transition and built the foundation for the company’s later...
2021-09-30
32 min
The Logistics of Logistics
Amazon’s Retail Strategy with Rick Watson
Amazon’s Retail Strategy with Rick Watson Rick Watson and Joe Lynch discuss Amazon's retail strategy. Rick founded RMW Commerce Consulting, a boutique ecommerce consultancy that supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s flagship off...
2021-09-24
47 min
The ABM Voice
ABM Bytes - Pitney Bowes ABM Campaign
Welcome to ABM Bytes, brought to you by The ABM voice. A weekly 5-min podcast explaining all things Account-based Marketing. In this week's episode, I talk about a successful ABM campaign, executed by Pitney Bowes, a 100-year-old, American technology company, most known for its e-commerce software.This Byte is an excerpt from episode 13 of The ABM Podcast, published on January 6th, 2021.Please consider subscribing to The ABM Voice podcast from your favorite app.
2021-09-24
04 min
The Marketing Stir
Vijay Ramachandran (Pitney Bowes) - Hockey Stick Growth Curve
Vijay Ramachandran, Vice President of Marketing Strategy and Planning at Pitney Bowes, discusses the challenges of developing marketing strategies for a company that’s been around for a century. He offers insight into an industry that operates in both the physical and digital worlds, as well as how to prospect without coming off like a carnival barker. Ajay raises funds for a good cause, and Vincent is excited about Vegas.
2021-06-15
51 min
BOXcast by Pitney Bowes
Brought to you by Lockport Gambino Ford
Vijay, Jon and Sam discuss what vaccine distribution will mean for ecommerce, how fast is fast, what Canadians are keeping in their socks…and what they really think about US brands (while they’re not thinking about the plaza). In the conversation: Vijay Ramachandran, VP Marketing Strategy + Planning Jon Kapplow, SVP Marketing + Communications Sam Coiro, SVP Client Engagement Host: Vijay Ramachandran, VP Marketing Strategy + Planning Pitney Bowes Global eCommerce
2021-04-12
41 min
CX Conversations
Design Thinking 101 | The Secret Recipe to Great Innovation with Nitya Pannala
In this episode we talk with the User Experience Architect at Pitney Bowes, Nitya Pannala. We discuss this idea of design thinking, which is a mindset, or ideology of approaching every problem in a human centered way. Nitya gives 3 easy rules to put design thinking into practice. Number 1 is empathize and put yourself in your end user’s shoes. Number 2 is go broad before you go deep by considering multiple options before narrowing down. Number 3 is to experiment as much as possible by testing many different ideas so you can nail it before you scale it.What Nitya do...
2021-03-09
22 min
The Logistics of Logistics
Amazon vs Target vs Walmart with Rick Watson
Amazon vs Target vs Walmart with Rick Watson Joe Lynch and Rick Watson discuss Amazon vs Target vs Walmart and their strengths and weaknesses in the areas of ecommerce, fulfillment, distribution, and logistics. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s flagship offerings. He was then recruited to launch the third-part...
2021-02-17
39 min
The ABM Podcast
How Pitney Bowes Got Phenomenal Results From Its ABM Campaign w/ Karin Holmgren and Vina G
Successful ABM campaigns aren't easy. They rely on the right data and targeting. Given the high investment around these campaigns, it's also essential to be ultra precise with your strategy personas. Automation presents another challenge because you want to take personalization to the next level.Still, one 100-year-old company just pulled off an ABM campaign with remarkable results.In this episode of The ABM Podcast, Rachael McBrearty, chief customer officer at LeanData, joins Brandon as co-host. They talk with Karin Holmgren, senior manager, global marketing operations, and Vina G, demand generation senior manager, global e-commerce at Pitney Bowes.
2021-01-06
30 min
Renegade Marketers Unite
Precisely How to Change Your Brand Name
Would CMO Kevin Ruane recommend renaming a brand during a pandemic? No, he wouldn’t; but they had to do precisely that when Syncsort acquired the data and software division of Pitney Bowes in December 2019. The company had 6 months to change the Pitney Bowes name—6 months that just so happened to coincide with all of the disruptions of 2020. In this episode, Kevin shares how Syncsort became Precisely, a global leader in data integrity committed to its “Trust Your Data” message. Tune in for tried-and-true best practices for B2B brands undergoing a name change, like when to get empl...
2020-12-04
47 min
FutureChain
Mike McComb, VP of Sales at Pitney Bowes for Global Ecommerce
Mike McComb, VP of Sales at Pitney Bowes for Global Ecommerce discusses what role Pitney Bowes plays in industry supply chains.Episode Notes:Ecommerce growth 4:35. Challenges for PB and shippers/brands/retailers/marketplaces 6. How fulfillment companies are responding with technology to deal with costs, labor, efficiency 8:20. Reverse logistics 11:30. SCM tools and platforms 16:30. FourKites aggregates transportation data 16:44. Fenix Commerce pre-shopping cart sku-level view 17:10. KPIs (uptime, tracking, timeliness, transaction time, continuous improvement) 20:56. Actionable insights 23:08. Predictive analytics, heatmaps for fulfillment 23:25. Payback 27:12. Lift 28:08. Future of SCM (WMS, roboti...
2020-09-08
56 min
Intermodal - Papo em Movimento
Papo em Movimento - Episódio #12 - Cresce demanda por digitalização de documentos em meio a pandemia
Pioneira neste tipo de serviço, Pitney Bowes Brasil oferece soluções exclusivas de digitalização, entrega e retirada de encomendas. Com a pandemia do novo coronavírus, o mercado corporativo precisou se adaptar a uma nova realidade de trabalho, a do home office. Cercado de benefícios, como o de proporcionar maior produtividade e qualidade de vida aos profissionais, este modelo, no entanto, continuava enfrentando um desafio: o acesso a importantes documentos físicos que, muitas vezes, são fundamentais e indispensáveis em algumas operações. Pensando nisso, a Pitney Bowes, empresa global especializada em soluções...
2020-06-29
26 min
The Internship Show
Pitney Bowes
On this episode of The Internship Show, we speak with Nicole Clemens from Pitney Bowes. Nicole heads the campus strategy at Pitney Bowes and primarily focuses on campus engagement and alignment with Pitney Bowes’ strategic business priorities. As part of her role, she works in conjunction with the recruitment team and helps to manage the on-boarding lifecycle for campus hires. The goal and purpose of her role is to increase the quality and diversity of Pitney’s long-term hiring pipeline while expanding Pitney Bowes’ brand on campus. She shares why their company is a great place to work...
2020-06-25
23 min
Moxie Uncut
Ep. 31 | Diana Wiley - Building a Global Community of Hope and Restoration
Diana Wiley is the founder and executive director for Handspun Hope in Musanze, Rwanda. Beginning with the employment of 10 widows in 2008, the organization now employs 123 at-risk women and a total of 152 employees in Rwanda. Prior to starting the organization Diana worked for Pitney Bowes, Inc. for 9 years, as a Regional Finance Manager. In her last 3 years with Pitney Bowes, Diana led the company twice as the top producer. Although her background is in corporate sales, she also previously ran her own design firm. In 2007 Diana left her success in the corporate world and founded Handspun Hope.
2020-03-19
33 min
PR Masters Series
PR Masters Series Podcast, Episode #21 – Sheryl Y. Battles, Vice President, Global Diversity, Inclusion and Engagement, Pitney Bowes Inc.
Overview The Stevens Group is pleased to present the podcast series that salutes the masters of public relations and revels in their observations, insights and advice to PR professionals. This series is part of the ongoing partnership between The Stevens Group and CommPRO to bring to PR, digital/interactive and marketing communications agencies the wisdom of those who have reached the top of the PR profession. Today’s guest is Sheryl Y. Battles, Vice President, Global Diversity, Inclusion and Engagement, Pitney Bowes, Inc. About Our Guest Sheryl Y. Battles Vice President, Global Diversity, Inclusion and Engagement Pitney Bowes Inc. Sheryl Y. Batt...
2020-02-19
46 min
Shared Security Podcast
Pitney Bowes Ransomware Attack, Samsung Galaxy S10 Fingerprint Bypass, Top Technology Fears
You’re listening to the Shared Security Podcast, exploring the trust you put in people, apps, and technology…with your host, Tom Eston. In episode 91 for October 21st 2019: Pitney Bowes becomes the latest ransomware victim, what are the top technology fears, and the latest on the vulnerability that allows a Samsung Galaxy S10 to be […] The post Pitney Bowes Ransomware Attack, Samsung Galaxy S10 Fingerprint Bypass, Top Technology Fears appeared first on Shared Security Podcast.
2019-10-21
10 min
Shared Security
Pitney Bowes Ransomware Attack, Samsung Galaxy S10 Fingerprint Bypass, Top Technology Fears
In episode 91: Pitney Bowes becomes the latest ransomware victim, what are the top technology fears, and the latest on the vulnerability that allows a Samsung Galaxy S10 to be unlocked with anyone's fingerprint. The Weekly Blaze podcast is your update on the most important cybersecurity and privacy news from the week. These podcasts are published every Monday and are 15 minutes or less quickly giving you "news that you can use". Show Notes: https://sharedsecurity.net/2019/10/21/pitney-bowes-ransomware-attack-samsung-galaxy-s10-fingerprint-bypass-top-technology-fears/
2019-10-21
10 min
The Modern Customer Podcast
Digital Transformation And The Future Of Ecommerce With Pitney Bowes CMO
In 2020, ecommerce logistics company Pitney Bowes will celebrate its 100th anniversary. It’s safe to say the company has seen tremendous change in its 100 years as it evolved from a postage company to a global technology leader. But instead of just reflecting on the past, the company is looking towards the future of ecommerce and preparing for what comes next with a digital transformation. Over the past five years, Pitney Bowes has undergone a massive digital transformation, both internally in how it operates and externally in its products and how it interacts with customers. The company broke do...
2019-09-10
30 min
Entrepreneurs on Fire Business Podcast
Make Multiple 6-figures as a Coach This Year with Rafael Eliassen
Rafael went from depressed and anxious janitor to multiple 6 figures as a coach and speaker. He helped build some million dollar companies. His speeches were listened to by 30-million+ people. Top 3 Value Bombs: 1) When you genuinely make a difference at other people’s lives, you’ll always get compensated more than you need. 2) People don’t actually care about your certification. They care about if you can help them. 3) Luck is not a tangible marketing strategy. Get a free call from Rafael and his team to learn how to start...
2019-07-22
26 min
Entrepreneurs on Fire Business Podcast
Income Report for June 2019: Podcasters’ Paradise Updates, Daily Fire, and More!
Every month we put together an income report to share a behind-the-scenes look at the ups and downs of running a 7-figure business. In full transparency, it’s not easy – but it IS possible. Through hearing about our mistakes, lessons learned, and our wins, we hope to inspire and motivate you to take action in your business with just one step forward every single day. For our full income report, visit EOFire.com/income70, and IGNITE! June 2019 Income At-A-Glance Gross Income for June: $353,200 Total Expenses for June: $29,539 Total Net Profit for June...
2019-07-15
33 min
Entrepreneurs on Fire Business Podcast
Why Online Courses Are A Dream Business Model with David Siteman Garland
David Siteman Garland is the creator of The Rise To The Top & Create Awesome Online Courses. David helps people turn their expertise & experience into a successful online course and dream business with over 5,000 students in over 100 countries who have created successful courses on everything from baby sleep training to clarinet lessons for adults. Top 3 Value Bombs: 1. You’re are certainly not too late if you are interested in online courses. 2. If people scare you, and you feel like you don’t want to help them, then online courses are probably not the best mode...
2019-06-24
33 min
Entrepreneurs on Fire Business Podcast
How I helped John Lee Dumas dominate Instagram with Zach Benson
Zach is a TEDx speaker, social-media trainer for international brands like Ritz Carlton, and past participant on “So You Think You Can Dance,” he doesn’t just manage his own Instagram network of millions he’s also the founder Assistagram where he’s guiding other influencers and Fortune 500 companies into social-media success. Top 3 Value Bombs: 1. The most common type of engagement group is the DM group or Direct Message group. These engagement groups can create a viral effect which boost you on to the explore page. 2. It takes a lot of engagement groups for it to...
2019-06-17
33 min
Entrepreneurs on Fire Business Podcast
How to Massively Increase Your Organic Traffic Through SEO with Tommy Griffith
Tommy is the founder of ClickMinded, a digital marketing course for entrepreneurs. He was previously SEO manager at PayPal and Airbnb. He feels weird writing about himself in the third person but admits that it sounds slightly more epic. Top 3 Value Bombs: 1. Once you internalize the basics of SEO, it comes down to understanding what users are looking for and providing relevant content that fills that need. 2. The three things to nail your SEO fundamentals: Relevance, Authority and Reputations, and Technical Optimization. 3. The 5-step framework that can be used to optimize...
2019-06-10
39 min
Entrepreneurs on Fire Business Podcast
Practicing Good in Business with Ryan Vet
Ryan is an entrepreneur, speaker and author. He has held executive leadership roles in numerous start-ups including boon, a cloud solutions platform for the dental and health industries, and is the owner of two restaurants. Top 3 Value Bombs: 1. The most important thing - more important than having a business plan - is the drive and passion to persevere 2. A brand is more than a name, it’s an identity that others can rally around. 3. In everything you do make sure you practice good. Visit Ryan’s website - RyanVet
2019-06-03
39 min
Entrepreneurs on Fire Business Podcast
Thinking like an artist with Mike Casey
Mike is a DIY saxophonist/songwriter with a powerful sound & creative outlook on both music and entrepreneurship. Fans include HuffPost, @NPRMusic, Evernote, Spotify and more. He's managed to hit nearly 2 million streams in the first 2 years of his recording career, without a record label or team - rare if not unheard of in jazz. Top 3 Value Bombs: 1. Let things flow and realize that there’s not really mistakes. Even if there are, it’s actually an opportunity to play something else. 2. Realize the core skills and the core passion. It’s not just loving...
2019-05-27
30 min
Entrepreneurs on Fire Business Podcast
The Power of Voice to Grow your Business with Paul Faust
Paul is President at RingBoost and Founder of 1800Prepare.com. He is a sought-after speaker, with recent engagements in the telecom and legal marketing industries. Paul appeared on the TV show The Office as Cool Guy Paul, a role he inspired. Top 3 Value Bombs: 1. It’s just not enough to make the phone calls coming in. Make sure you handle it right. Make sure that you are truly building that relationship and giving your clients what they need. 2. It is expensive to hire somebody and train them. But when they build a relationship wi...
2019-05-20
38 min
Entrepreneurs on Fire Business Podcast
How to squeeze big profit from a small email list with Tarzan Kay
Tarzan is a launch strategist & email copywriter (and yes thats her real name). Her teaches digital course creators how to turn a small email list into maximum profit. Top 3 Value Bombs: 1. People are going to leave and come back and it is a good thing. Embrace them. 2. Stop working on your digital course and start nurturing your list. 3. You don't make money by just waiting. Instead build relationship. Sponsor: Pitney Bowes: With SendPro Online from Pitney Bowes you can compare rates from multiple carriers, print stamps and...
2019-05-13
29 min
Entrepreneurs on Fire Business Podcast
Memory Makes Money - How to Confidently Recall Info for Greater Income, Influence, Impact with Jim Kwik
Jim is a world expert in speed-reading, memory improvement, and optimal brain performance. He is host of the Kwik Brain Podcast. For two decades he has served as the brain performance coach and trainer to many of the world's most admired CEOs and celebrities - Elon Musk, Will Smith, and cast of the X-Men. After a childhood brain injury left him learning challenged, Kwik created strategies to dramatically enhance his mental performance. He has since dedicated his life to helping others to master the growing epidemic of information overload and unleash their brainpower for greater peace, productivity and profit.
2019-05-06
57 min
Boardrooms' Best
Deriving More Value From The Boardroom
Independent Directors can keep relevant, by integrating their thinking across multiple industries, thus contributing more than the average board member. Host: Nancy May, CEO, BoardBench CompaniesGuest: Michael J. Critelli, Board Member, Eaton Corporation; Director Emeritus, Wyeth Pharmaceuticals; Former CEO and Chairman, Pitney Bowes.In this episode, Nancy May speaks with Mike Critelli, corporate director and former CEO of one of the most recognized Fortune 500 companies, about how he and his board peers bring out the best from the company leaders they oversee.Learn more about his...
2018-11-23
00 min
Entrepreneurs on Fire Business Podcast
How to win the talent war, with Ryan Carson
Visit EOFire.com for complete show notes of every Podcast episode. Ryan is the Founder of Treehouse, an online technology school with over 80,000 enrolled students. He's passionate about creating the future of education, to change as many lives as possible. Top 3 Value Bombs: 1. You don’t need a degree to have a good job. 2. Sales is something you can learn. 3. Don’t be afraid to set long timelines — life is a marathon, not a sprint. Ryan’s website - TeamTreehouse.com Sponsors: I Love Fran...
2018-02-19
21 min
Entrepreneurs on Fire Business Podcast
How to Fire your Boss and Live That Digital Nomad Lifestyle With Kevin David
Kevin is the 2CommaClub winner in 87 Days. His YouTube channel is THATLifestyleNinja. Top 3 Value Bombs: 1. Having a job is NOT the only way people can earn. 2. Learn to utilize Amazon for your business. 3. Don’t always go for what’s expensive — low keyword bids can still direct customers to your product. Sponsor: Pitney Bowes: The leader in mailing and shipping solutions. No matter what you send, or how often you send it, Pitney Bowes has a solution to fits your needs. Visit PB.com/fire to learn more a...
2018-02-15
27 min
Well-Fed Women
#157: How to Handle People That Comment on Your Body, Reintroducing Meat, & Deodorant
Here's the notes for episode #157 of Well-Fed Women. Be sure to check back every Tuesday for a new episode, and head over to Apple Podcasts or Stitcher to subscribe!To leave a review for the podcast (HORRAY!), go to: https://coconutsandkettlebells.com/reviewIn this episode, Stefani and Noelle discuss how to handle people that comment on your body, reintroducing meat, and deodorant.Got a question you'd like us to answer? Email us at wellfedwomen@gmail.com.10% of the funds we receive from our sponsors is donated directly to our partner charity, Thistle Farms, a place where women survivors of abuse, ad...
2018-02-13
1h 01
Entrepreneurs on Fire Business Podcast
From Performer to Entrepreneur, It's MAGIC vs MUSIC with Jarrett & Raja
Visit EOFire.com for complete show notes of every Podcast episode. Straight from the showroom at the Stratosphere Hotel & Casino in Las Vegas, we have one of the two entertainers that rocked America's Got Talent and most recently, Shark Tank. You've seen him on TV, now we get to chat with him live! sponsors: LegalZoom: LegalZoom can help you finally build your dream business AND make sure your responsibility of taking care of your family’s future is squared away with an Estate Plan. Visit LegalZoom.com, and for special savings enter promo EO...
2018-02-12
27 min
Well-Fed Women
#156: Being a Highly Sensitive Person, Starting From Scratch, & Weight Fluctuations
Here's the notes for episode #156 of Well-Fed Women. Be sure to check back every Tuesday for a new episode, and head over to Apple Podcasts or Stitcher to subscribe!To leave a review for the podcast (HORRAY!), go to: https://coconutsandkettlebells.com/reviewIn this episode, Stefani and Noelle discuss being a highly sensitive person, starting from scratch, and weight fluctuations.Got a question you'd like us to answer? Email us at wellfedwomen@gmail.com.10% of the funds we receive from our sponsors is donated directly to our partner charity, Thistle Farms, a place where women survivors of abuse, addiction, trafficking an...
2018-02-06
55 min
Entrepreneurs on Fire Business Podcast
How to Start, Grow, and Scale a Healthcare Practice with Joe Sanok
Joe is a consultant for private practice owners. His podcast, The Practice of the Practice Podcast, gives innovative ideas to start, grow, and scale a practice. Top 3 Value Bombs: 1. Delegate the small things and take on that CEO mindset to scale your business. 2. Don’t be afraid to take a risk in building a business. 3. Start layering productivity to accomplish more things. Visit Joe’s website - Practice of the Practice Sponsors: Clients on Demand: Start finding the right clients at the right price whenever you w...
2018-02-06
19 min
Listening In (With Permission): Conversations About Today's Pressing Health Care Topics
Episode 23: Jennie Pao on why employers need meaningful reports on health plan ACO performance
Suzanne calls Jennie Pao, Manager of Health Care Planning at Pitney Bowes, to learn about her experience with the ACO performance reports Pitney Bowes receives from its health plans and why she joined Catalyst for Payment Reform's movement for greater transparency into health plan reporting.
2017-11-02
04 min
TEI 117: How Pitney Bowes built a Product Management Council
Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: I took notice when Pitney Bowes created a Product Management Council, and I wanted to learn what they are doing with this council. Anytime an organization puts a focus on their product development and management capability, I expect good things to come of it. That’s because products are the revenue engine of...
2017-03-28
35 min
AWS re:Invent 2016
WIN203: How Pitney Bowes is transforming their business in the cloud
Pitney Bowes is reinventing its business based on a SaaS and a cloud-based model to deliver services for their clients globally centered on the Pitney Bowes Commerce Cloud. The
2016-12-25
00 min
Employer Branding Podcast
How Pitney Bowes Uses Social Selling, with Paul Lewis
How does a global technology company that powers billions of transactions – physical and digital make use of social selling? To find out, I had a great chat with Paul Lewis of Pitney Bowes. Questions for Paul: How did you implement social selling within the organisation? Can you talk us through the steps? When you rolled out this program, did you have strategy, training and other steps in place? How is social selling embedded in every salesperson’s daily workload? What were some of the challenges of this implementation and how did you address them? If we look at social channels, whic...
2016-06-15
38 min
All the Social Ladies
Show #118 - Marifer Rodriguez of Pitney Bowes
How do you take a century old company that's all about mail and turn it into a technology company that's all about the engine behind making businesses work? Today, I talk to Marifer Rodriguez all about how she leads social media at Pitney Bowes. You'll hear how Pitney is at the forefront of changing perception of their brand. It's really awesome - take a listen!
2016-06-02
16 min
ChapmanCG Global HR Interviews
Pitney Bowes, John Hackett - Engagement Through Communications & Employer Branding (Fiona Jury)
Technology has enabled us to deliver faster and more customised solutions to our clients. It has also given us the freedom to work remotely across various geographies. However, working in virtual teams in different time zones can make it more challenging for employees to feel connected. How do you keep employees engaged and working towards a unified, common goal? John Hackett, Director of Human Resources for Asia Pacific at Pitney Bowes, discusses how effective employee communications and employer branding strategies can lead to higher engagement.
2016-05-12
17 min
The Internet of Things Podcast - Stacey On IoT
Episode 39: CES bound and the Internet of postage
If you haven’t gone totally paper free on your bills yet, it’s highly likely that the envelope that arrives via the mail has been touched by a Pitney Bowes machine. Pitney Bowes is a $4 billion company that makes mail its business, and Roger Pilc, its chief innovation officer, came on the show this week … Continue reading Episode 39: CES bound and the Internet of postage
2015-12-31
47 min
The Internet of Things Podcast - Stacey On IoT
Episode 39: CES bound and the Internet of postage
If you haven’t gone totally paper free on your bills yet, it’s highly likely that the envelope that arrives via the mail has been touched by a Pitney Bowes machine. Pitney Bowes is a $4 billion company that makes mail its business, and Roger Pilc, its chief innovation officer, came on the show this week … Continue reading Episode 39: CES bound and the Internet of postage The post Episode 39: CES bound and the Internet of postage appeared first on IoT Podcast - Internet of Things.
2015-12-31
47 min