Shows
The Alldus Podcast - AI in ActionServiceNow Series E187: Michael Thunberg, Managing Director Nordics at Plat4mationToday's guest is ServiceNow: Michael Thunberg, Managing Director Nordics at Plat4mation in Sweden. Founded in 2013, Plat4mation are a global IT consultancy company that makes work flow with ServiceNow. It is their goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, they future-proof their solutions by enabling customers to continually measure and improve performance.
During his career, Michael has developed businesses to work as efficiently and lean as possible leveraging possibilities using IT as an enabler and leveraging the true...
2025-01-1513 min
ServiceNow Store Highlights Audio VersionServiceNow Store Highlights (SSH) v12092024In this SSH episode I review 176 new, updated or removed applications in the ServiceNow Store. There are 4 new releases since the last episode - Contender Elevate Enterprise Visibility, Lenovo Service360, OptimizeNOW from ServiceNow and DXC and Plat4mation Connect4Tanium. Listen to this podcast as I filter through the noise and review with you what's most relevant and what updates you may want to pay close attention to for your instance.
#servicenow #apps #newrelease #feature #compatibility #releasenotes #fixes
All applications shown can be found here: https://justin.house/2024/12/10/servicenow-store-highlights-v12092024/
2024-12-1013 min
BeyondCXM – Customer Experience Management weitergedacht.Wie kann die Informatikabteilung zu einem besseren Kundenerlebnis beitragen? Mein Gast: Markus Schweizer
Welchen Beitrag kann die Informatikabteilung zu einem besseren Kundenerlebnis leisten? Wie kann der Dialog zwischen den Abteilungen verbessert und dafür gesorgt werden, dass die Back Office-Prozesse die Mitarbeitenden an der Front so unterstützen, dass sie den Kunden und Kundinnen eine außergewöhnliche Customer Experience bieten können? Das und mehr will Daniel Renggli in dieser Episode von Markus Schweizer, Senior Strategy Advisor bei Plat4mation sowie erfahrener IT-Consultant und Trainer wissen. Schweizer ist außerdem ITIL Lead Trainer bei Digicomp, einer Ausbildungsstätte für digitale Kompetenz, und unterrichtet an der Hochschule Luzern zu IT Service Management.
Als erfa...
2023-06-0641 min
The Private Equity Digital Transformation ShowCreating Value with Worker-Centric Digitization in ManufacturingOur guests are André Quina, sales director with Plat4mation, an experienced control and automation engineer and Greg McKenzie, a commercial lead with Plat4mation with 22 years of manufacturing operational experience in food, automotive, and plastics. André, Greg and Bruce discuss: How to leverage manufacturing operators to improve efficiency and safety. How WAZE-like tagging works, why it’s important and its results. The different benefits of a connected worker platform versus a connected machine platform. How a worker-centric maintenance solution is different from an AI maintenance solution. The importance of capturing tribal knowledge. Applicable use cases. A brewery case...
2022-11-281h 06
Flow@WorkHow to transition to a new ServiceNow instance | Instance Strategy Talks #2When transitioning to a new ServiceNow instance for the reasons we discussed in talk #1, there’s only one approach that guarantees success. Hear expert Ruben explain this approach—based on People, Process & Technology—and his do’s and don’ts for each of these areas, including some valuable and very practical tips on People Management!
INSTANCE STRATEGY TALKS
In this series, our experts share our ServiceNow instance best practices to maximize the platform’s potential and ROI.
2022-08-0512 min
Flow@WorkTime for a new ServiceNow instance? | Instance Strategy Talks #1When ServiceNow upgrades become cumbersome, you’ve probably over-customized and it’s time for a new ServiceNow instance. But there are more red flags that tell you that ServiceNow is no longer giving you a competitive advantage.
In this episode, Digital Transformation Expert Ruben Koster points out all of these red flags, explains the benefits a new instance can bring and which transition scenarios there are.
INSTANCE STRATEGY TALKS
In this series, our experts share our ServiceNow instance best practices to maximize the platform’s potential and ROI.
2022-05-1909 min
Flow@WorkWe make work Flow #9 - Elmer de ValkWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Elmer de Valk, CEO of Plat4mation. Elmer has extensive experience in the IT sector. He started his career in 2006 at ING, worked for Capgemini and was a manager at Accenture before founding Plat4mation with Roel and Bas back in 2013.
Who would be better to give us insights about Flow, than our own CEO Elmer?! Welcome, Elmer!
#podcast #flow #purpose #makeworkflow...
2021-12-1728 min
Flow@WorkWe make work Flow #8 - Martine TempelsWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Martine Tempels. Martine is Executive Vice President Telenet, IT Woman of the Year Award Winner, founder of CoderDojo Belgium and a committee member of STEM PLATFORM. The latter two initiatives focus on geting more young people excited about technology and STEM.
At Telenet, Martine managed to turn the B2B division’s profitability from almost nothing to a 550 million turnover. An impressive achievement! After be...
2021-12-1722 min
Flow@WorkWe make work Flow #7 - Dries de BeulWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Dries de Beul. Dries is General Manager Solutions at Toshiba. He started his career as a Product Manager for TEC BELGIUM, worked for 10 years at Honda Access Belgium and started his career at Toshiba in 2007.
Dries knows a lot about Sales & Marketing and Retail, which helped him work his way to the top of a tech company. But, beneath all that he’s also a...
2021-12-1624 min
Flow@WorkWe make work Flow #6 - Machiel den DekkerWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Machiel den Dekker. Machiel is Managing Director of AFAS Belgium, an ERP software company. He started his career at AFAS 15 years ago as a Consultant and has been with the company ever since. Or well, maybe he did kinda leave, because he left the Dutch office to set up a new office in Belgium.
Since Machiel’s office will be located next ours in Be...
2021-12-1630 min
Flow@WorkWe make work Flow #5 - Chris WuytensWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Chris Wuytens. Chris is managing director of Acerta Consult. He started his career as a software engineer and soon worked his way up to several management positions in companies like TG Team Consult, Interface Consult and SD Workx. He also holds a mandate throughout different boards.
With his background in tech businesses and heart for human capital, we are very keen to have him...
2021-12-1536 min
Flow@WorkWe make work Flow #4 - Niels MertensWelcome to our We make work Flow podcast series, where we interview inspiring Belgian business leaders about what Flow means to them and their business.
In this episode, we talk to Niels Mertens. Niels is PhD and researcher at the KU Leuven Physical Activity, Sports & Health Research Group. His research focuses on shared leadership where he maps out the leadership structure in teams, allowing him to identify high-quality leaders.
Besides being a researcher, Niels is also a sports addict and a basketball coach. Listen to how he shares his insights about what flow means for...
2021-12-1340 min
Flow@WorkWe make work Flow #3 - Erik CuypersHear Stef Knaepkens, Managing Director Plat4mation BE, talk to Erik Cuypers, CIO of Maxeda DIY Group, about how important it is to create an environment that flows for himself and the business.
Eric experiences flow if he has the right work-life balance, is able to connect people with each other to reach a common goal and coach people. Mindfulness techniques and meditation help him stay in the flow in stressful periods. In business, he stimulates flow by empowering his people, meaning he always balances freedom against boundaries.
2021-11-2541 min
Flow@WorkWe make work Flow #2 - Marc LambotteMarc Lambotte is no stranger to the IT world. After an eight-year career as a primary school teacher, he made the switch to the IT sector, in which he since has built a remarkable career. He started as a consultant at Unisys in Belgium and worked his way into becoming their general manager. He furthered his career at Arogia, where he became CEO. Seven years later, in 2021, he decided to return to his very first passion, being teaching.
Today, he is managing partner of Purusha – a company that quite literally helps people get back ‘into the flow’, be it t...
2021-11-1839 min
Flow@WorkWe make work Flow #1 - Chantal SmedtsHear Stef Knaepkens, Director Plat4mation BE, talk to Chantal Smedts, co-owner of Qlick Coaching & Training for SMB leaders and their teams. Chantal is a real entrepreneur, a Master Certified Coach and mainly engaged in high-level coaching supporting business leaders and their teams to reach their full potential on both a professional and personal level. Hear them chat about what flow means to her, how she makes sure people can work in a flow state of mind and how important flow is for a team.
2021-11-0428 min