Shows
Integrate or Die: a work technology podcastMary Poppen - Experience Management TechnologySteve and Jordan talk with Mary Poppen about links between HR technology, employee experience, and customer experience. Prior to her role as President of the Employee Experience Division of HRIZONs, Mary led customer experience functions in several prominent HR technology companies and wrote a book about customer and employee experience called “Goodbye Churn, Hello Growth!” . Some things we cover:
+ The challenge of experience management being something that everyone is responsible for but that few people are held accountable for.
+ Why companies need more centralized, cross-functional, continuous, integrated employee and customer experience management platforms.
+ Reas...
2026-01-1952 min
Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI ToolsIs AI Affecting The Customer Experience With Mary PoppenWelcome to the Artificial Intelligence Podcast with Jonathan Green!In this episode, we delve into the profound impact of AI on customer experience with our esteemed guest, Mary Poppen. With over two decades of experience in the B2B SaaS technology space, Mary shares her insights on how businesses can strategically use AI to enhance customer interactions while avoiding common pitfalls.Mary emphasizes the importance of balancing AI's scalability with human oversight to maintain a high-quality customer experience. She discusses how data and AI can be leveraged to predict customer needs and personalize interactions, ultimately...
2025-11-1029 min
Hire Learning with Oz Rashid25 Years at One Company: The Loyalty Secret That Built a Banking Empire with Nan Poppen of First Bank & TrustNan Poppen, Chief Human Resources Officer of First Bank & Trust, has dedicated over 25 years to the company, leading its HR department for the last 17 years. Nan is a rare example of loyalty and people-first leadership in an era defined by career moves and shifting priorities. She oversees HR for a workforce of over 750 employees across 17 branches, spearheading everything from strategic hiring, DEI, and leadership development to nurturing a culture rooted in community and connection.Key Takeaways:00:00 Introduction.04:09 Longevity in one company reflects loyalty and opportunity.06:44 “Ba...
2025-10-3033 min
We Women WritersSharon Poppen - Creating Characters: The Heart of StorytellingIn this engaging conversation, Sharon Poppen shares her journey as a writer, from her childhood storytelling experiences to her development as an author. She discusses the importance of character development, drawing inspiration from her life and family, and how writing has served as a means of personal growth and expression. Sharon emphasizes the value of writing groups for feedback and support, and offers practical advice for aspiring writers, encouraging them to write daily and pursue their passion without delay.Quote:"Don't wait until you're old. Do it now."Takeaways:
2025-08-2059 min
BNI & The Power of OneBNI 846: Weekly Presentation Coaching 142 - Mark Poppen - Digital MarketingIn this week's Weekly Presentation Coaching episode we meet Mark Poppen from Saskatchewan Canada!
2025-08-0809 min
Tom and DEpisode 3: Gregory Poppen – Screenwriter ExtraordinaireIn this episode, D’s guest is longtime friend and multi-hyphenate screenwriter-producer-director, Gregory Poppen.Greg and Deren first crossed paths back in the day on movie sets, and while Deren was busy doing… well, whatever Deren does, Greg was busy building a career that stretches across just about every corner of entertainment. From heartwarming Disney holiday specials to edgy ESPY Awards monologues, and even wrangling the live TV circus at Miss Universe (yep, that one — you know the moment where Steve Harvey announced the wrong winner), Poppen’s been there, done that, and probably wrote the script for it t...
2025-06-1047 min
Americana Music ProfilesSummer Solstice Music Festival's Jeff PoppenJeff Poppen's Long Hungry Creek Farm has hosted the Summer Solstice Music Festival for 49 years now! Red Boiling Springs, TN is the place to be in mid-June for this fun Americana music festival and camp-out. Join in this edition of Americana Music Profiles as we get the whole story behind this really cool festival. Learn more about your ad choices. Visit megaphone.fm/adchoices
2025-06-0221 min
NANDOLEAKS: REAL TALK PODCAST MET FERNANDODe Koningin van de inclusieve poppen: Ellen Brudet openhartig over Colourful Goodies, Beyonce en Halle Berry poppen schenken, Racisme, Tante Pop en GezondsheidsproblemenEllen Brudet: De vrouw achter de eerste inclusieve poppenwinkel van Europa – Colourful Goodies Het was de eerste winkel in Europa die poppen van kleur verkocht. Colourful Goodies aan de Van der Pekstraat in Noord. Maar eind deze maand moet eigenaar Ellen Brudet vanwege toenemende concurrentie - vooral online - de deuren sluiten van haar inclusieve poppenwinkel. In een wereld waarin speelgoed vaak eenzijdig is en niet iedereen zich kan herkennen in wat er in de schappen ligt, was er één vrouw die besloot dat het anders moest. Ellen Brudet, een pionier met een hart van goud, opende op 1...
2025-05-1844 min
Dirk läuft mit – Laufgeschichten aus Ostfriesland39. Wie der Ossiloop den Leeraner Georg Poppen zu einer späten Läuferkarriere motivierteImmer wieder hat sich Georg Poppen aus Leer vorgenommen, einmal beim Ossiloop mitzulaufen. Wie er sich überwunden hat und nun auf die 30. Etappe zusteuert, hört ihr in dieser Folge. Bei einem anderen Lauf kam er sogar aufs Treppchen – davon hat er allerdings erst ein Jahr später durch Zufall erfahren.
Das im Podcast genannte Buch ist “Ik loop up Platt” von Georg Poppen. Es hat 96 Seiten, kostet 12,50 Euro und hat die ISBN 978-3819066245.
Mach jetzt mit bei unserem Lauf-Bingo: https://aktion.zgo.de/bingo/
2025-05-151h 00
Do You Watch Anime?Kelsey Poppen: Marine Biologist & Anime Voice Actor! | Episode 87Welcome to the 87th episode of Do You Watch Anime? Joining me today is Voice Actor and fellow weeb, Kelsey Poppen. This episode we talk about their journey in voice acting, how incredible it was getting to be a part of My Hero Academia & Juggling motherhood & Voice Acting! Follow them below!Instagram: https://www.instagram.com/kelseypoppen/Twitter: https://x.com/KelseyPoppen/JOIN THE PATREON! : https://www.patreon.com/doyouwatchanimePromo Swap: Check the podcast 4Kids Flashback! Hosted by Tara...
2025-05-031h 04
Ririro.com/nl - Verhaaltjes (0-6 jaar)De poppen van de feeën | Verhaaltjes Over WaarderingDe feeënkoningin geeft haar onderdanen poppen van stokrozen, maar waarschuwt hen om ze na het spelen op te ruimen. De feeën spelen met hun poppen en zetten ze elke ochtend netjes terug. Daarom kunnen ze elke nacht opnieuw met hun poppen spelen.
2025-04-3004 min
Mowgli QuarterlyEPISODE 008: FROM A PLACE OF HOPEMowgli Quarterly editors get together (a couple of times) to fumble our way through the idea of buying land together when none of us have done that before (let alone in a collective). We learned a lot about what we need to learn — which is a pretty good starting point.In order of speaking:Anni PoppenGeoff MerrittAlesia AcevesScott DurforDavid BradburnEdits/Links:I keep saying Parable of the Sower, but really you should be...
2025-03-2629 min
Muskegon History and Beyond with the Lakeshore Museum CenterSherman Poppen and the SnurferOn Christmas Day 1965, Sherman Poppen and his children would be sent outside to play. During this play session a new invention would be created that would become known as the Snurfer. On today's episode we look at the history of this invention and the sport it would go on to inspire.
2025-03-0608 min
AcresUSA: Tractor TimeThe “Barefoot Farmer” Jeff Poppen: Biodynamics and Beyond Ep.43In this episode of the Acres USA podcast, host Taylor Henry talks with Jeff Poppen, better known as the Barefoot Farmer. Jeff shares his 50-year journey in organic and biodynamic farming at Long Hungry Creek Farm in Tennessee. They discuss Jeff's book 'Barefoot Biodynamics,' his philosophies on soil ecology, community-supported agriculture, and sustainable food production. Jeff delves into the principles and practices of biodynamics, including the use of cow manure, composting, and effective tillage. He also reflects on his early inspirations, the role of livestock on farms, and his efforts to create a self-sufficient, community-focused farm. Whether you're...
2025-02-101h 33
The Acres U.S.A. PodcastThe “Barefoot Farmer” Jeff Poppen: Biodynamics and Beyond Ep.43In this episode of the Acres USA podcast, host Taylor Henry talks with Jeff Poppen, better known as the Barefoot Farmer. Jeff shares his 50-year journey in organic and biodynamic farming at Long Hungry Creek Farm in Tennessee. They discuss Jeff's book 'Barefoot Biodynamics,' his philosophies on soil ecology, community-supported agriculture, and sustainable food production. Jeff delves into the principles and practices of biodynamics, including the use of cow manure, composting, and effective tillage. He also reflects on his early inspirations, the role of livestock on farms, and his efforts to create a self-sufficient, community-focused farm. Whether you're...
2025-02-101h 33
The Dream Biz® Podcast | Anti-Hustle Business Strategies for Creative Entrepreneurs154 | Website Design Rules Everyone Should Know with Jannan PoppenJannan's Homepage Blueprint
Web Design Rules Every Business Owner Should Know
Your website is your digital home base—a place where potential clients can learn about you, trust you, and ultimately take action. But if your site isn’t designed effectively, you could be missing out on opportunities. That’s why I sat down with Jannan Poppen, a branding and web designer for coaches and creatives, to discuss the essential web design rules every business owner should know.
Jannan has been in business since 2019 and has launched dozens of websites, helping world-changing businesses elevate...
2025-02-0528 min
2025-01-1904 min
Y on Earth Community PodcastEpisode 169 – Jeff Poppen, Author, “Barefoot Biodynamics”Jeff Poppen, Author, Barefoot Biodynamics: How Cows, Compost, and Community Help Us Understand Rudolf Steiner’s Agriculture Course Discussing his decades-long experiences as a Biodynamic farmer in Tennessee, Jeff Poppen distills the key principles and practices of this advanced form of organic stewardship, fertility-building, and nutrient dense food production first articulated by Rudolf Steiner one hundred […]
2024-11-3000 minStewardship & Sustainability SeriesEpisode 169 – Jeff Poppen, Author, “Barefoot Biodynamics”Jeff Poppen, Author, Barefoot Biodynamics: How Cows, Compost, and Community Help Us Understand Rudolf Steiner’s Agriculture Course Discussing his decades-long experiences as a Biodynamic farmer in Tennessee, Jeff Poppen distills the key principles and practices of this advanced form of organic stewardship, fertility-building, and nutrient dense food production first articulated by Rudolf Steiner one hundred […]
2024-11-3000 min
Contractor Business Builder PodcastAmped Up Leads for Construction Contractors: Expert Tips from Mark PoppenElevate your construction business with Mark Poppen’s proven lead generation methods that bring results. This video dives deep into the strategies that construction contractors need to stay ahead of the competition. Get ready to learn practical tips that can help you attract more clients and close more deals.
Check Out Funky Moose Digital 👉 https://funkymoosedigital.ca
Connect With Mark Poppen 👉 https://www.linkedin.com/in/markpoppen
2024-11-1925 min
The Homey Podcast#4 • With Martijn Poppen • Homey Apps, Smart Home News, and Upcoming WidgetsIn our fourth episode, we are excited to welcome Martijn Poppen as our special guest. He’s a vital member of the Homey community, having developed over twenty community apps available in the Homey App Store. He joins us to answer viewer questions, share valuable insights from his work, and provide a behind-the-scenes look at what it takes to bring these apps to life. We also discuss the latest smart home news, upcoming widgets for Homey Dashboards, and new Homey features.
2024-11-1453 min
People Pulse by Semos CloudEpisode 15: Beyond EX Surveys: Building a Strategic HR Vision - Mary PoppenIn this episode of People Pulse, we welcome Mary Poppen, Chief Customer Officer at HRIZONS and author of Goodbye, Churn. Hello, Growth!.
Mary brings her wealth of experience to discuss the evolving role of HR as a strategic partner in the boardroom.
She delves into balancing immediate talent needs with long-term goals, leveraging data-driven insights to enhance employee engagement, and navigating the complexities of change management.
Discover practical strategies for building a sustainable employee experience program, preparing for future HR roles, and the art of storytelling to drive organizational change.
This...
2024-10-1518 min
People Pulse by Semos CloudEpisode 14: The Winning Intersection: Employee Experience and Customer Experience - Mary PoppenIn this episode of People Pulse, Mary Poppen, a renowned expert in customer and employee experience, discusses the powerful connection between the two.
She emphasizes the need to prioritize employee experience to directly impact customer satisfaction and foster business growth.
Throughout the episode, Mary sheds light on the common challenges faced by organizations when implementing employee experience programs and offers valuable insights on overcoming these obstacles through the use of data-driven strategies.
As the author of the book "Goodbye, Churn. Hello, Growth!" and part of Michigan State University, where she teaches in the...
2024-10-0220 min
Podcast Gold# 87 kloppen zum poppenKloppen zum Poppen
(Freche Party-Hymne)
Strophe 1:
Es ist heiß im Club, die Stimmung kocht,
Jeder weiß, was man heut Nacht so braucht.
Die Drinks sind kalt, doch die Körper brennen,
Wir kommen zusammen, um uns auszupennen.
Pre-Chorus:
Lass die Hände wandern, kein Tabu,
Wir tanzen eng, es gibt kein “Ruhe”.
Die Nacht ist wild, die Blicke scharf,
Hier geht’s richtig ab, wir nehmen Fahrt!
Chorus:
2024-09-231h 19
Growing For Market PodcastLearn from decades of natural farming experience with Jeff Poppen of Long Hungry Creek Farm in TennesseeJeff Poppen, longtime farmer and owner of Long Hungry Creek Farm in Tennessee, discusses his farming journey and the principles of biodynamic farming which led to his new book, Barefoot Biodynamics. Jeff shares his approach to farming, including the use of compost, cover crops, and crop rotations. He emphasizes the importance of understanding the specific needs of the soil and the benefits of incorporating diverse elements into the farm. He shares how he got started in farming and the transition to organic and biodynamic methods.Jeff emphasizes the importance of paying attention to the accumulated wisdom of...
2024-08-201h 21
OchtendgeitenVan Porselein tot Robot - Alles Over PoppenWelkom bij de 82e aflevering van Ochtendgeiten! Deze week duiken Gastgeiten Jeroen en Sam in de wereld van poppen!Van oude, porseleinen poppen tot geavanceerde robots; alles komt aan bod!In de wereld van de comedy spelen poppen een grote rol, wat natuurlijk wordt behandeld!Angst voor poppen is een groot deel van het dagelijks leven van sommigen, dus leer je hier hoe dat komt!Uiteraard krijg je twee lekkere liedjes mee, om je week nog beter te maken!Veel luisterplezier!Shownotes
2024-04-221h 03
Hongkong Hotpod: Heiße Trends aus der WirtschaftChristoph Poppen (Hong Kong Sinfonietta)Christoph Poppen ist ein international anerkannter Dirigent, Solist, Kammermusiker und Pädagoge, der die Hongkonger Musikszene seit Jahren maßgeblich prägt. Seit der Saison 2023/2024 ist er musikalischer Direktor der Hong Kong Sinfonietta, einem der erfolgreichsten Orchester Hongkongs.
Als gefragter Gastdirigent hat Christoph Poppen bereits mit Orchestern in aller Welt zusammengearbeitet, u.a. in Frankreich, den USA, Brasilien, Korea und Japan. Er ist zudem preisgekrönter Violinist und Mitbegründer des Cherubini Quartets. Seit 2021-22 ist er Lehrstuhlinhaber für Violine an der renommierten Hochschule für Musik Reina Sofía in Madrid.
Hannes Farlock, Delegier...
2024-04-1640 min
Experience-Focused Leaders42 - Revolutionizing Customer Experience: Unleashing the Power of Employee Engagement with Mary PoppenYour host, Alex Shevelenko, talks with the CCO, Author, Speaker, and Advisor, Mary Poppen. Mary emphasized the often-underestimated link between how employees feel and how customers perceive a company. Organizations focusing on employee and customer experiences in parallel see remarkable results, including increased stock prices and higher retention rates. Engaged employees who feel valued are more likely to deliver value to customers, creating a virtuous cycle of satisfaction and growth.A question that often arises is whether to prioritize employee experience or customer experience. Mary's perspective is to tackle both simultaneously. It's essential to have cross-functional discussions...
2024-04-0952 min
A Tiny HomesteadJeff Poppen - The Barefoot FarmerToday I'm talking with Jeff Poppen at the Barefoot Farmer about his family legacy of homesteading and his thoughts regarding organic certification versus organic practices. You can follow him on Facebook, and also watch for his book release at Chelsea Green Publishing.
2024-03-1525 min
The Delighted Customers Podcast with Mark SlatinThe Contagious Enthusiasm and Customer Intimacy Quadrant with Mary PoppenEmployee experience and customer experience outcomes are inextricably linked. That data (going back to the Service Profit Chain) provides evidence of that correlation. But there's a lot of confusion about the difference between employee experience and employee engagement and the impact that each has on CX. Employee Engagement is too often overlooked in terms of it's importance to the customer experience and financial performance. In this episode with Employee Engagement expert, Mary Poppen, President, Employee Experience Division, HRizons, and Professor of Practice, CXM Master's program at Michigan State University, unpacks how to get to the magical state where "contagious en...
2024-02-1540 min
Glassix SpotlightChampioning Success: Mary Poppen on Transforming Customer and Employee ExperiencesIn this inspiring edition of "Glassix Spotlight," we are honored to host Mary Poppen, a trailblazing leader in customer success and employee experience. Currently, Mary is at the helm of the Employee Experience Division at HRIZONS, an HR Cloud Company, where she is redefining strategies that resonate with both customers and employees in the tech industry.
In this episode, we delve into a range of compelling topics, including:
• Mary's observations on the evolution of customer success approaches at influential companies like SAP and Glint and her insights into the fu...
2024-01-0233 min
Copenhagen SundaysPANELET SPECIAL: TOPPEN AF POPPEN - Agerholm, PC og LauePANELET SPECIAL: TOPPEN AF POPPEN
…Agerholm, PC og Laue –eller de tre bukkebruse…
Godt nytår! Vi håber, at I alle er kommet godt ind i 2024.
Her på årets første dag har vi en lille lækkerbisken af en gang tømmermændsunderholdning til jer.
Kort før vi alle gik på juleferie inviterede vi Parken Sport & Entertainments og dermed også F.C. Københavns bestyrelsesformand Allan L. Agerholm, sportsdirektør Peter Christiansen – aka – PC og direktør Jacob Lauesen til en omgang Panelet Special i vores lille rum i Parken.
Steen O...
2024-01-011h 13
Méi wéi Sex – Staffel 6Popcorn, Picknick oder Poppen – Wat ass een (gudden) Date?Wien kennt et net? Et trëfft een*t sech mat enger Persoun, et ënnerhält een*t sech gutt an um Enn freet een*t sech: War dat elo een Date? De Joël, den Elie an Kelly probéieren an dëser Episod, dem Geheimnis op d’Spuer ze goen an ze klären, wat een Date ass. An well mir net bei … Continue reading "#133: Popcorn, Picknick oder Poppen – Wat ass een (gudden) Date?"
2023-12-2956 min
Heroes Behind HeadlinesThe Inspiring Life of Brent Poppen: A Paralympic MedalistWhen he was sixteen, Brent Poppen was horsing around with another kid, and ended up with a broken neck and permanently wheelchair-bound. But Brent, who was already a budding athlete, didn't let that stop him.Now the winner of numerous Gold Medals and titles, including and a Bronze Paralympic Medal. (Athens '04) Brent describes his journey from basic mastery of his 'new' body to becoming part of the athletic elite in wheelchair sports (tennis and rugby), traveling all over the world to pursue his goals. His story is humbling, inspiring, and just flat-out amazing. A published author...
2023-10-091h 42
Before the Court - Deakin Law Students' SocietyInside the World of Family and Criminal Law Episode 1: Natasha PoppenNatasha Poppen joins Isabelle and Bailiejean to chat about her previous experience working as a clerk, trainee and solicitor at the Office of Public Prosecutions. In this episode, Natasha discusses how criminal law is different everyday, her pathway into the Office of Public Prosecutions and her advice for students who are wanting to work in criminal law.
You can find Natasha on LinkedIn at
https://www.linkedin.com/in/natasha-poppen-861094136
2023-09-1125 minPoppen Report ShowLost In Division 1 Old County Jail Detroit, July August 2023Where Corruption Allegedly Had The Badge,And Cages Don't Rehabilitate.
2023-08-2226 min
Video Voyagers: Edge of AIThe AI Effect on Customer Experience with Mary Poppen, President of HRIZONS Employee Experience DivisionIn the first episode of Video Voyagers: Edge of AI, Mary Poppen, President of Horizon’s Employee Experience Division, joins host Audrey Lecker to explore the power of AI in predicting customer needs and creating personalized experiences. They also share valuable insights on leveraging customer data as well as the future of customer experience and the transformative impact of AI and video automation.Mary is an outstanding presence in the realm of customer success and customer experience, boasting a remarkable career that spans over two decades. She is widely recognized for her priceless insights on leveraging customer data an...
2023-08-0327 min
Contact bij DementiePoppen in contact #109De inzet van poppen bij mensen met dementie werkt. Myra en Lida praten hier over door in deze aflevering. Van de inzet van een handpop door een miMakker tot de pop als extra familielid. Van een interactief spel wat spontaan ontstaat tot een echte voorstelling. Bij alles wat je ook doet, ook hier weer bij; langzaam (vertraagd) werken!
We noemen een aantal zaken die terug te vinden zijn op internet:
Living puppets: zijn op diverse sites te koop (en dus ook te zien) en Jip in de hoofdrol op youtube https://www.youtube.com/watch...
2023-07-0620 min
Women in Customer Success Podcast76 - Tips on Navigating Career Growth and Breaking Through the Glass Ceiling - Mary PoppenText us your questions and thoughts!In this episode, I'm talking to Mary Poppen, Chief Business and Chief Customer Officer at Involve.ai and author of the book "Goodbye, Churn. Hello, Growth!"We discussed the qualities of successful leaders, the importance of listening and collaboration, and how to create allies in the boardroom. Mary shares invaluable advice for women in leadership roles and her insights on putting customers at the centre of a business. Join me as I explore Mary's experience in the world of customer success and her strategies for f...
2023-04-1236 min
Vallen en opstaanEllen Brudet (Colourful Goodies) - De wereld veroveren met kleurrijke poppenVallen & Opstaan met Ellen Brudet van Colourful Goodies. Colourful Goodies is de eerste kleurrijke giftshop met poppen, boeken en ander speelgoed, waar ieder kind zich in kan herkennen. Van Aziatische poppen naar afro poppen en poppen met albinisme.
In deze aflevering hoor je hoe Ellen strijd voor inclusiviteit en worstelt met banken, ziekte en racisme.📊 Vallen en opstaan is dé podcast voor ondernemers en door ondernemers. Elke week spreekt host Vincent Reinders - zijn bedrijf 22tracks werd in 2011 ‘Startup van het Jaar’ en sloot 6 jaar later de deuren - met ondernemers van bekende en minder bekende bedrijven. Over hoop...
2022-11-2436 min
Cloudcompany Talks: Persönlichkeiten, Innovationen und CarnuntumS4/5 Popcorn direkt vom Maiskolben poppen lassen! Das innovative Mikrowellen Popcorn von Jüly Snacks.Kann man Popcorn direkt vom Maiskolben poppen lassen? Franz Jüly, Gründer von Jüly Snacks sagt ja und beweist es in unserem Podcast. Der erst 18-jährige erzeugt dank seinem Produktionsprozesses Maiskolben die sich direkt in der Mikrowelle zu Popcorn poppen lassen. Ein Wow Effekt für jede Party. So natürlich war Popcorn noch nie: biologisch, direkt vom Feld für den nächsten Kinoabend. Gast: Franz Jüly https://snacks.juely.at/YouTube: https://youtu.be/qOew4_KhZvQProduzent: www.cloudcompany.at Alle Podcasts zum Nachsehen: YouTube: https://bit.ly/3khs5Ri Alle Podcasts zum Nac...
2022-11-0937 min
Nieuws van Omroep GelderlandWie neemt een unieke poppenkast met poppen over?Wie neemt een unieke poppenkast met poppen over? by Omroep Gelderland
2022-10-1805 minPoppen Report ShowAfter Patorankings performance in Portugal,what happened to missing Keyboardist Bright?AfroNation Music Festival led to 18 hr gap ,with missing Keyboardist Bright from Nigeria. Who played in Portugal.
2022-07-1503 min
CohesionHow a Good Employee Experience Shapes a Better Customer Experience with Mary Poppen, Chief Strategy and Customer Officer at involve.aiThis episode features an interview with Mary Poppen, Chief Strategy and Customer Officer at involve.ai. With over 2 decades of experience in customer success, executive leadership, and business consulting, Mary is dedicated to advancing the next generation of CX leaders.
In this episode, Amanda sits down with Mary to discuss how a great customer experience can lead to happy employees and how to measure employee and customer satisfaction.
-------------------
“Early in my career, I realized that our most happy customers had a really strong relationship with an employee or employees in our organization. Wh...
2022-06-2131 min
Across the FunnelEp#11: Involve.ai - Platform for Dynamic CS Teams ft. Mary Poppen (CCO, Involve.ai)In this episode with Mary Poppen - CCO at Involve.ai, a Customer Intelligence platform, we get to know how Involve.ai covers all areas of their customers' business whether it's revenue, communication or support. She shares how their team of tech geniuses gets integrated into their customer’s data sources to provide a personalised experience to each and every one of them and get them up and running. Here are some of the key areas of discussion that you don't want to miss:
- What Involve.ai needs from its customers to generate powerful insights
- What an average CS...
2022-05-2432 min
Helping Sells Radio346 Mary Poppen Improve customer onboarding with customer intelligenceWe are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Mary Poppen is the Chief Strategy & Customer Officer at involve.ai, which helps companies prevent churn, grow revenue, and deliver customer outcomes with customer intelligence.
2022-03-0823 min
Idaho Cutthroat Business7. Joel PoppenCutthroat Business is joined by Micron's own Joel Poppen. Tori and Jeremy ask Joel about growing up on dairy farm in Illinois (3:31). He shares his professional journey from electrical engineer to attorney for a Fortune 500 company in Boise, ID (5:53). Jeremy asks Joel's advice for attorneys interested in working for a large corporation (13:08), Micron's interest in the CHIPS for American and FABS Acts (15:48), as well as the Idaho Semiconductors for America Act (26:54). Without divulging corporate secrets, Joel fills us in on the variables that Micron weighs when considering its future investments (29:40). We also ask him to share his favorite local...
2022-03-0741 min
CX Sells Podcast"Anytime we try to change the market, it takes time to educate the market" - Mary Poppen (CCO) at Involve.aiOn the final episode of Season 3, we're joined by Mary Poppen (Chief Strategy and Customer Officer) at Involve.ai to have a convo about the changing definitions of CX and the technology-led CX revolution.
2022-01-0724 min
Another Cloud PodcastAI and Customer success with Mary PoppenMary Poppen is a world-class CX & EX leader, speaker, and author as is the newly minted Chief Customer Officer at involve.ai. Aarde and I sit down with her to talk about how involve.ai is using AI technology to blow the lid off customer success.
2022-01-0433 min
Pod Level MidnightTimberwolves Takes with Jonah PoppenJonah Poppen joins the show to talk about the Timberwolves season up to this point. We discuss the phenomenon that is Anthony Edwards, KAT and DLo leading by example, and where the Wolves should land in the Western Conference playoff picture.
2021-12-1735 min
AFTENKLUBBENKasketter, Toppen af Poppen og Kommer Tilbage med HjalmerHvorfor har Hjalmer et nært forhold til kasketter? Hvordan var det at være med i Toppen af Poppen? Og hvad er hans forhold til Linkin Park? Daniel Cesar får hyggeligt besøg af sanger og sangskriver Hjalmer, som er ude med singlen Kommer Tilbage.
2021-10-1540 min
2021-09-1404 min
UNCHAIN your inner strength, for Spiritual female entrepreneursThe impact of your Visual Brand, with Jannan Poppen, Squarespace Web Designer at JP CreativeNEW BOOK COLLABORATION!
How would you feel if you could connect with your ideal client on an even deeper level?
To connect on a soulful level?
What brings us closer to others is having something in common, when we can see part of ourselves in others. A connection that brings us together no matter despite race, social status, gender, is just you and that person feeling the emotions and bonding.
Your story is how people get to know you, relate to you, and start trusting you.
How would you...
2021-07-1940 min
Poppen Report ShowDon't Get Caught Violating HIPAA & MYOB When It Comes To ShotsSource:www.berxi.com
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Support this podcast: https://anchor.fm/poppen-report/support
2021-06-0823 min
De Morbide ZustersAflevering 20: Vervloekte PoppenDe zusters bespreken het favoriete speelgoed van menig kind: poppen! En dan niet normale poppen, maar drie enge poppen met sinistere bedoelingen: Annabelle, Harold en Robert. Ondanks dat - volgens Evelien - alle poppen eng zijn, schijnen deze drie écht bezeten of vervloekt te zijn. Ben jij ook zo dól(l) op poppen? Dan is deze popcast aflevering echt wat voor jou!Muziek: Netherworld Shanty en Come Play With Me van Kevin MacLeod.Bij het voorbereiden van deze aflevering zijn verschillende (online) bronnen geraadpleegd. Je kan de complete bronnenlijst vinden op www.demorbidezusters.nl.
2021-06-0848 min
Press 1 For NickMary Poppen - Chief Customer Officer, Glint at LinkedIn (Customer Success)Mary Poppen - Chief Customer Officer, Glint at LinkedIn [Customer Success]Mary talks about:· Why it’s important to be happy at work· How to become happier and more successful· And company culture plays a role in employee engagement The person who has influenced Mary the most in the past year:Vincent Manlapaz: https://www.linkedin.com/in/vincentmanlapaz/The Service-Based Paradigm Mindset: https://amzn.to/3xRCVVx Her note to...
2021-05-0638 min
Press 1 For NickMary Poppen - Chief Customer Officer, Glint at LinkedIn (Customer Success)Mary Poppen - Chief Customer Officer, Glint at LinkedIn [Customer Success]
Mary talks about:
· Why it’s important to be happy at work
· How to become happier and more successful
· And company culture plays a role in employee engagement
2021-05-0638 min
We love communities Podcast24. Beyonce. Hoe kreeg Ellen Brudet haar poppen via haar fans bij Beyonce?Hoe tof is dat?! Je start je business vanuit je uitkering met veel passie. Verkoopt in het begin helemaal niets maar je houdt vol omdat je gelooft in je missie om meer kleur in de wereld te brengen. Je omgeving, je community helpt je en je krijgt je eerst fans.
Steeds meer ambassadeurs raden jou aan, omdat ze geloven in jouw missie. En zo belanden jouw poppen via via ineens bij Beyonce. Wauw! Dat is pas de kracht van je community goed inzetten!
Hoor hier het inspirerende verhaal van Elle Brudet van Coloured Goodies. Een aa...
2021-04-161h 01Poppen Report ShowTrust the Science & We Can Build Better DaysListen to Healthcare Professionals & Follow All Preventative Measures.
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2021-04-0109 min
LokaalGelderlandZutphens terras gevuld met poppen | LokaalGelderland TalkRadioHet zonnetje scheen en het was druk op het terras van het Broederenklooster in Zutphen. Echter zaten er geen mensen, maar poppen. Dit om aandacht te vragen voor ondernemers in coronatijd. Eigenaar Anton de Lange geeft toelichting.
Door: Jesse Sprikkelman
Bekijk het volledige artikel via LGLD.nl
2021-02-2704 minPoppen Report ShowObama Is Always More Popular than Biden,Who Don't Use Air Force OneAsk Questions,They Change The World.
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2021-02-0117 min
Be Customer LedMary Poppen CCO, Glint at LinkedIn connects CX to EXMary Poppen, Chief Customer Officer for Glint at LinkedIn talks about how she is bringing together customer experience (CX) and employee experience (EX) in her role leading everything post-Sales at Glint. We talk about the value being created by Glint’s technology, and the opportunity of bringing together their platform with the power of LinkedIn and […]
2020-12-0200 minBe Customer LedMary Poppen CCO, Glint at LinkedIn connects CX to EXMary Poppen, Chief Customer Officer for Glint at LinkedIn talks about how she is bringing together customer experience (CX) and employee experience (EX) in her role leading everything post-Sales at Glint. We talk about the value being created by Glint’s technology, and the opportunity of bringing together their platform with the power of LinkedIn and […]
2020-12-0200 min
Transcending Explorations With Lachlan DunnLSTW #EP.36 Biodynamic Farming With The Barefoot Farmer Jeff PoppenJeff Poppen, also known as the Barefoot Farmer, is the owner and operator of one of the oldest and largest organic farms in Tennessee.For the past 15 years Poppen has appeared on Nashville PBS’ television program Volunteer Gardener, for over 20 years he has written a gardening column for the Macon County Chronicle, and he is the author of two books, The Best of the Barefoot Farmer Vol. 1 & Vol. 2. Poppen runs a Community Supported Agriculture (CSA) program with the food he grows using about 8 acres of his farmland and about 40 head of cattle. Poppen currently runs an apprenticeship program on...
2020-11-201h 21
The BraveHer PodcastE28: Building a Brand and Website You Love With Jannan PoppenOn this week’s episode of Mind Over Motherhood, I am SO excited to introduce you to Jannan Poppen. This episode was all about building a brand and website you love.
Jannan Poppen helps small businesses bring their vision to life through brand identity design and Squarespace web design so they can create the impact and income they desire.
She believes that more people doing what they love and creating their own success leads to a higher collective consciousness, and that’s why she is so passionate about helping small businesses and entrepreneurs launch and uplevel t...
2020-09-0943 minPoppen Report ShowEducation Is Key To Saving WorldHuman Nature
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2020-08-0713 min
TaboebsAflevering 3: Body positivity en plus size barbie poppen met Sabine PeetersOnze derde podcast gaat over body positivity en plus size barbie poppen. Waarom liggen zoveel jongeren overhoop met zichzelf en hun lichaam? Vanwaar die ontevredenheid? Sabine Peeters worstelde jarenlang zelf met een laag zelfbeeld en eetstoornissen, maar kwam hier sterker uit. Wij gingen met haar in gesprek. Sabine Peeters, make up artieste slash journaliste slash fashion lover slash auteur van het prachtige boek ‘Lief voor mijn lijf’. We zijn enorm vereerd en dankbaar dat zij naar Gent kwam, zichzelf een boete en corona riskeerde. (flauw mopje: wij doen alles volledig overdreven corona proof). Merci voor uw verhaal, Sabine. WHAT A WOMAN...
2020-07-3040 min
I Couldn't Do Your Job, A Harbor Hospice Podcast.Episode 7: Comfort and Respect at Our Poppen ResidenceGuesting on "I Couldn't Do Your Job" this week is Harbor Hospice RN Jack Kaczmarczyk. Jack spends his time at the Poppen Hospice Residence taking care of patients and families during the very final stages of their life journey. Amy and Cheri lead an inspiring conversation that gives us a great perspective on the care and love put into patients while they spend time at the Poppen Residence. Please remember to subscribe!
2020-05-2822 min
Duister de podcastVII – Bezeten Poppen + De Hinterkaifeck-moordenAngst voor poppen? Misschien heb jij wel Pediofobie! Deze aflevering komen enkele wereldberoemde Bezeten Poppen aan bod en een gruwelijke gebeurtenis in Duitsland. We gaan terug naar 1922 waar een gezin op brute wijze wordt vermoord door een nog altijd onbekende dader. Let op: In deze aflevering zit seksueel geweld. Wil je dit liever niet horen stop dan even op 51:30 en begin weer op 55:22.See omnystudio.com/listener for privacy information.
2020-05-061h 28
Duister de podcastVII – Bezeten Poppen + De Hinterkaifeck-moordenAngst voor poppen? Misschien heb jij wel Pediofobie! Deze aflevering komen enkele wereldberoemde Bezeten Poppen aan bod en een gruwelijke gebeurtenis in Duitsland. We gaan terug naar 1922 waar een gezin op brute wijze wordt vermoord door een nog altijd onbekende dader.
Let op: In deze aflevering zit seksueel geweld. Wil je dit liever niet horen stop dan even op 51:30 en begin weer op 55:22.
2020-05-061h 28
Master Communicator PodcastMaster Communicator Podcast with Mary PoppenMaster Communicator Podcast Episode #25 with Mary Poppen.
Mary is the Chief Customer Officer at Glint Inc. Glint Inc. is a company that specializes in guaranteeing post-sale customer success.
In this interview, Mary talks about what she finds to be important traits for leadership and the importance of communication between people.
You can learn more about Mary and the work she does at www.glintinc.com
2020-04-2809 min
Pumpen Poppen Pizza#18 Pumpen Poppen Pizza - Fang an aufzuräumenIm Leben können wir dem Wandel nicht entgehen und ebensowenig dem Verlust. Freiheit und Glück liegen in der Anpassungsfähigkeit und Ungezwungenheit, mit denen wir uns durch den Wandel begeben.
Pumpen: Stell dein Training auf einen Prüfstand und schau, was dir Training wirklich gibt!
Poppen: Die Beziehung zu uns selbst und die Beziehung mit unserem Partner. Wie könne wir gemeinsam aufräumen und wachsen?
Pizza: Kühlschrank aufräumen und das finden, was einen glücklich macht!
2020-04-0618 minPoppen Report ShowGrocery Stores Across America Are Empty Shelves,As Coronavirus Pandemic Continues To SpreadCoronavirus and Grocery Store Shelves are empty.
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2020-03-1307 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Durch Meditation zum TraumkörperMeditieren ist nicht nur eine Wunderwaffe gegen Stress, sondern kann dir auch helfen, deinen Traumkörper zu erreichen!
Heute sprechen wir in den drei Kategorien Pumpen, Poppen & Pizza über die innere Ruhe, Trainingsoptimierung und den Umgang mit Stress in Beziehungen.
Extra: Ich gebe euch meine Tipps an die Hand, wie ihr ohne viel Aufwand und ganz leicht meditieren in euren Alltag unterbringt!
2020-03-0233 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Mehr Muckis durch kalt duschenEs gibt geileres als kalt zu duschen, aber die kalte dusche am Morgen kann nicht nur für mehr Muskeln sorgen und beim Abnehmen helfen, sondern auch für eine bessere Performance im Bett garantieren!
Pumpen: Muskelaufbau durch Atemkontrolle und Körperwahrnehmung. Die kalte dusche zeigt dir den Weg!
Poppen: Länger im Bett durchhalten. Gewusst wie!
Pizza: Mythos kalt duschen und abnehmen? Was ist dran?
2020-01-2725 min
Pumpen Poppen PizzaPumpen Poppen Pizza - The perfect DatePumpen: Wie steige ich nach einer Trainingspause wieder effizient ins Training ein?
Poppen: Erstes Date? Was nun? Meine Tipps für ein perfektes erstes Date!
Pizza: Du willst deine Ernährung ändern, weißt aber nicht wie du starten sollst? Also quasi dein "erstes Date" mit deiner neuen Ernährungsform? Ich verrate dir, wie du langfristig am Ball bleibst...
Wenn du Fragen hast, Bock auf geilen Fitnesscontent oder Lust auf ein Personal Training hast - check mein Instagram aus und schreib mir eine Nachricht!
2020-01-2030 min2020-01-1300 minPoppen Report ShowPoppen Report Show (Trailer)---
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2020-01-1300 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Schönheitswahn Instagram & Co.Wie sehr setzen wir uns selbst unter Druck? Gefallen wir uns selbst?
Selbstakzeptanz ist ein Pfad, vielleicht das höchste Gut eines Menschen, etwas, das er über Jahre versucht zu erlernen, vielleicht nie erlernt. Daran werden keine Muskeln etwas ändern - oder doch? Welche Rolle spielt Social Media dabei?
Pumpen: welchen Einfluss hat Instagram auf unser persönliches Schönheitsideal?
Poppen: Pornos und Schönheitswahn?
Ernährung: Beeinflusst Instagram unser Essverhalten?
Special: Dürfen Männer sich schminken?
2020-01-1326 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Komfortzone adéNeues Jahr, neue Entscheidungen - raus aus der Komfortzone, aber wie?
Heute gebe ich dir ein Handbuch mit, wie du Alltagsentscheidungen besser und effizienter entscheiden kannst.
Intro: Was sind Ängste? Warum haben wir Angst vor Veränderungen? Welche Methoden helfen...
Pumpen: Sei mutig, trau dir auch etwas zu! Probier dich aus und lerne deinen Körper neu kennen.
Poppen: Ansprechen, offene Kommunikation und Transparenz bedarf Mut. Raus aus der Komfortzone, spreche offen über deine Gefühle und Empfindungen.
Pizza: Du bist verantwortlich für neue Entscheidungen, hab keine Angst, probier dich aus - Essen macht Spaß!
2019-12-2330 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Gedanken prägen dein HandelnGedanken können dich tragen oder zerstören. Lerne deine Gedanken richtig zu ordnen um deine Performance zu steigern, lerne deinen Körper kennen und finde zu neuem Selbstbewusstsein!
Pumpen: Fitness als Instrument für Körper und Geist. Was ist dein Anspruch?
Poppen: Selbstbewusstsein? Finde deine Stärken, lerne Selbstliebe und Selbstakzeptanz. Sei so, wie du dich fühlst, sei so, wie du bist.
Pizza: Ernährung soll dich nicht stressen! Finde ein gesundes Bewusstsein für deine Ernährung. Ausprobieren und Körper kennen lernen!
2019-12-1628 min
Pumpen Poppen PizzaPumpen Poppen Pizza - besseren Sex durch effizientes Training*Achtung Tabu-Thema*
Bessere Performance im Bett durch richtiges, effizientes Training? Aber was bedeutet effizient? Und: welche Lebensmittel sorgen für längeres Durchhalten...
Pumpen: Wie lange ist eine effiziente Pause? Wie plane ich mein Training richtig und was ist Ermüdung?
Ab 9:39, Poppen: Warum richtiges Training dir im Bett helfen kann und wie *Er* länger steht!
Wichtig an dieser Stelle: Jeder Mensch hat individuelle Präferenzen. Der/Die eine steht darauf, der/die eine mag das lieber. Meine Aussagen gelten natürlich nicht für alle Mädchen oder Jungs, sondern sind das Ergebnis meiner Recherchen! Hört die Folge nic...
2019-12-1220 min
Pumpen Poppen PizzaPumpen Poppen Pizza - Verstehen ist die Grundlage der DisziplinPumpen: Voraussetzung für erfolgreiches Training ist Verständnis für deinen Körper. Wie sieht mein Trainingssystem aus? Was ist Intensität, was ist Time-under-Tension - Untersuche dein eigenes Muskelgefühl!
Ab 22:28, Poppen: Das Mysterium Mädchen! Zuhören, der Schlüssel zum Glück. Was musst du über dein Girl wissen?
Ab 29:15, Pizza: Wie reagiert mein Körper auf verschiedene Kalorienmengen? Höre auf dich selbst!
2019-12-0933 min
Nippon MoshiMoshiNippon MoshiMoshi : Over Matsumoto Seichô en Daruma-poppenNippon MoshiMoshi : Over Matsumoto Seichô en Daruma-poppen
INHOUD
A Quiet Place, van Matsumoto Seichô
https://en.wikipedia.org/wiki/Seich%C5%8D_Matsumoto
Darumapoppen
https://nl.wikipedia.org/wiki/Darumapop
Evenementen
Cool Japan https://www.mas.be/nl/cooljapan
Oosters licht: De invloed van Japan op de westerse kunst https://www.musee-lalique.nl/oosters-licht-de-invloed-van-japan-op-de-westerse-kunst/
Brussels Philharmonic: ‘Paradise Lost’, conductor Jun Märkl will lead the Brussels Philharmonic in a concert that brings together Japanese tradition and Western culture https://www.brusselsphilharmonic.be/en/concerten/paradise-lost...
2019-10-1422 min
AFTENKLUBBENToppen af Poppen og Holding On med MedinaDaniel Cesar taler med Medina om hvordan det har været at være med i TV2 programmet Toppen af Poppen, om nervøsitet og hendes nye single Holdning On.
2019-08-2300 min
gadgetman versus minimalistaflevering 8 – Tado knoppen en Disney Inifintiy poppenHoe krijg je radiatoren in je huis slim en connected, en kun je de hue lampen bedienen met disney infinity characters, zoals mr. incredible, merida en iron mask. En Elza en Anna bedienen de ventilator.
Deze podcast is beschikbaar met een beeldje meer op youtube: https://youtu.be/pxf-T3Xwszk
In deze aflevering:
Alles over dato radiator knoppen en disney infinity character poppen waarmee het licht en dergelijke in huis bediend wordt. Weer een mooie gelegenheid om een raspberry pi in te zetten in je domotica projecten.
2019-08-1626 min
FNRad Snowboarding PodcastSherman PoppenSend us a textThe first interview I ever did. Sherman Poppen gave us Snurfing. He passed away yesterday at age 89. Big love for Sherman.ErikSupport the showCheck us out at https://www.fnradpodcast.com FNRad 11 is presented by Flojoy Water https://www.flojoyh2o.com FNRad 11 Sponsors: Burton Snowboards https://www.burton.com Bluebird Coffee Tuning and Rentals https://bluebirdsquamish.com Anon Optics
2019-08-0206 min
People I Know ShowSandi Poppen, Running With PurposeCurt Carstensen's cousin Sandi Poppen joins the podcast to share her purpose and passion for running, and how it's benefited her life. Sandi has dealt with some significant challenges over the years, including severe injuries from a car crash involving a drunk driver when she was 18, the loss of her mother at 12 and, more recently, the loss of her father and major surgeries for her husband in a matter of weeks. Find out what Sandi has realized about taking time for herself in the "Personal Growth" segment and a specific way should could have been a better mother in...
2019-05-311h 21
Helping Sells Radio132: Mary Poppen Increased NPS 40 Points Implementing a Self-Service Customer Success Model. It's OK to Be Jealous Now.Mary Poppen, Chief Customer Officer at Glint (now part of Linkedin) joined Helping Sells Radio to talk about how she implemented a low-touch, self-service customer success model and increased NPS at the same time. It seems counter intuitive that a company can do this. Most of us might think customers would want more service, more hands-on service, and more personalized service. But guess what? Mary listened to customers and guess what they said. Just guess. They said, "We want you to help us be more self-sufficient." Mary listened. Mary delivered. Mary also talked about this during her t...
2019-05-2950 min2018-12-0932 min
Living AdaptivePushing Hope with Brent PoppenIn this episode, Brent Poppen talks about finding hope in the darkest moments and how to bring hope to others. Brent is widely know for his motivational speaking, writings, advocating for the adaptive, his role in the Academy Award nominated film Murderball, and winning in the paralympics. Brent also works in a bunch of other significant realms, including rehabilitation counseling at a Children's Hospital. Brent and I talk about his Pushing Hope in 2018 movement. Also, in this episode you will hear Brent Poppen tell his story of surviving the Las Vegas tragedy, life after a spinal cord injury, and a bunch...
2018-09-1748 min2018-09-1603 min2018-08-2821 min2018-08-2308 min2018-08-2301 min
Tirsdage i Stoke - Premier League Podcast[136] 3. af 3 Optaktsprogrammer til Sæsonen 18/19 - Toppen af Poppen (09.08.18)Bunden og midten er gennemgået, så i dette sidste optaktsprogram gennemgår vi toppen af poppen, bedre kendt som Top 6. Hvem vinder? Hvem ender på Champions League-pladserne og hvem bliver årets skuffelse? Vi forsøger at besvare disse spørgsmål samt en masse gode lytterspørgsmål. De seks hold vi gennemgår i dette afsnit er: Liverpool og Manchester City *****BREAKER***** Arsenal og Chelsea *****BREAKER***** Manchester United og Tottenham Vi håber, I glæder jer lige så meget til den nye sæson, som vi gør.Become a supporter of this podcast: https://www.spreaker.com...
2018-08-092h 12
ApologiaInquisition: Ricky Allen & Zac PoppenRicky Allen and Zac Poppen are two Christians who have become uncomfortable with the rigid requirements of the pervasive evangelical orthodoxy in America today. Though both revel in the study of theology and find spiritual discussions thrilling, they recognize that their beliefs place them firmly outside the boundaries set by the mainstream American Church. In an online exchange, Ricky and Zac semi-seriously suggested the establishment of a “Heretics Club” to serve the many believers who, like them, didn’t necessarily believe everything they’re supposed to.
2017-08-0153 min
Living Adaptive003 Brent Poppen - Paralympian, Motivational Speaker, Author, and Disability AdvocateIn this episode you will hear my interview with Brent Poppen. Brent Poppen is a paralympian, motivational speaker, disability advocate, author, and is in the documentary feature Murderball which was nominated for an Academy Award and won at Sundance and other various film festivals. You will hear from Brent about how he suffered an incomplete break in his spinal cord rendering him quadriplegic at the age of 16. Life is full of uncertainty and Brent and I discuss this and many ways to deal with uncertainty, hardship, disability, and much more. Brent discusses his story and discusses his c...
2017-06-051h 10