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ProAssurance
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Rapid Risk Review
Beyond the Hype: Ambient AI in Practice
In this episode of Rapid Risk Review, host Bradley Byrne discusses the implementation and impact of ambient listening AI in healthcare with Brandon Teenier, CFO of Aspire Allergy and Sinus. They explore the motivations for adopting this technology, physicians' and patients' reactions, compliance considerations, and the importance of vendor selection. The conversation highlights the benefits of AI in reducing clinician burnout and improving patient experiences, as well as the need for ongoing training and support. They also address ethical concerns regarding patient consent and the importance of maintaining human oversight in AI-generated documentation.Keywords
2026-01-28
20 min
Rapid Risk Review
Medical Malpractice Litigation Today: Insights from the Defense Table
In this episode, host Lesley Lopez-Viner discusses medical malpractice lawsuit defense with attorney Bill Chamblee. They explore the evolution of courtroom dynamics, the strategies plaintiff attorneys employ, and the trust jurors place in healthcare providers. Bill shares insights on the rise of nuclear verdicts, the impact of life care plans, and offers risk management advice for healthcare professionals.
2025-12-19
21 min
Rapid Risk Review
Resident Rundown: How to Avoid Lawsuits
This episode pulls back the curtain on risk management at ProAssurance. It discusses the various reasons physicians call the risk management helpline for advice and the type of guidance they can expect. It also directs residents to resources they can access to help lower their risk of facing a medical malpractice lawsuit.Our featured guest is Mallory Earley, JD, CPHRM, who is the Assistant Vice President of Risk Management at ProAssurance.
2025-12-09
19 min
Rapid Risk Review
Resident Rundown: Personal Assets
This episode continues the discussion of medical malpractice lawsuits, the risk to physicians’ personal assets, and strategies to reduce that risk. It also explores physician employment contracts and highlights common issues that may be found in the legalese.Our featured guest is Marcy Matson, JD, who is a licensed medical malpractice defense attorney and partner at Hall Matson Garver Thomas Law.
2025-12-09
16 min
Rapid Risk Review
Resident Rundown: Lawsuits and Appeals
This episode focuses on medical malpractice lawsuits and appeals. It covers the average chances of being sued, what happens during a lawsuit, and offers advice for achieving the best legal results. It also touches on the massive jury verdicts we see in the news and what happens when a verdict exceeds your insurance coverage, also known as an excess verdict.Our featured guest is Mike Reynolds, JD, who is a licensed attorney and the Midwest Regional Vice President of Claims at ProAssurance.
2025-12-09
17 min
Rapid Risk Review
Resident Rundown: How Premium is Calculated
This episode explains some of the items underwriters consider when calculating premium for professional liability coverage. It also discusses some of the events that can cause a premium to increase or decrease.Our featured guest is Erica Presley, who is an experienced underwriter at ProAssurance.
2025-12-09
16 min
Rapid Risk Review
Resident Rundown: How To Get Insurance
This episode discusses the process of purchasing professional liability insurance and explains the types of information the physician must disclose to ensure proper coverage is in place. It also provides an overview of the types of coverage available and some of the decisions a physician needs to make when selecting a policy and insurance carrier.Our featured guest is Mike Sadler, MBA, cyRM, who is a licensed insurance agent with Acrisure Healthcare Group, specializing in medical professional liability and cyber liability for physicians and hospitals.
2025-12-09
17 min
Rapid Risk Review
Resident Rundown: When To Get Insurance
This episode explores when to purchase professional liability insurance, whether additional insurance is needed during residency, the difference between coverage from a hospital employer vs. private practice, and why it is dangerous to be under-insured.Our featured guest is Paul Dwaihy, JD, who is a licensed medical malpractice defense attorney and partner at Nauts, McKinney, Dwaihy & Beach, PLLC.
2025-12-09
23 min
Rapid Risk Review
Infusion Confusion: Sorting Out the Risks of Ketamine Therapy
In this episode of Rapid Risk Review, host Brad Byrne and risk management professional Joanne Simmons discuss the complexities and risks associated with ketamine therapy. They explore the importance of understanding FDA approvals, provider qualifications, emergency preparedness, patient screening, and thorough documentation. The conversation emphasizes the need for a well-structured clinical team and the critical nature of evaluating patients before administering ketamine therapy, particularly for treatment-resistant conditions.TakeawaysKetamine therapy is growing in popularity but carries significant risks.Only esketamine is FDA approved for certain mental health conditions.Provider qualifications must match the complexity of ketamine...
2025-11-26
17 min
Rapid Risk Review
A Conversation with Dr. Gita Pensa: Litigation Stress & Physician Burnout
In this episode, guest Dr. Gita Pensa discusses the significant impact of medical malpractice litigation stress on healthcare providers. She explores the psychological and physical effects of litigation stress, the cultural stigma surrounding it, and the changing public perception of physicians, especially post-pandemic. The conversation highlights the increasing burnout among healthcare providers and emphasizes the need for advocacy and collective action to address these challenges. Dr. Pensa shares her personal experiences and insights on how physicians can navigate the complexities of litigation while maintaining their well-being and advocating for systemic change in healthcare.Keywordsmedical...
2025-10-28
25 min
Rapid Risk Review
Evidence vs. Influence: Combating Misinformation in Healthcare
In this episode, healthcare risk management professionals Bradley Byrne and Jennifer Freeden discuss the pervasive issue of misinformation in healthcare. They explore the unique risks posed to healthcare professionals and patients, the erosion of trust in patient-provider relationships, and practical strategies for addressing misinformation. Thediscussion highlights the importance of clear communication, understanding patient perspectives, and fostering trust to mitigate the impact of misinformation in healthcare settings. Keywordsmisinformation, disinformation, healthcare, patient trust, risk management, communication strategies, social media, medical misinformation, patient-provider relationship, healthcare practices, misinformation strategiesTakeawaysMisinformation includes bo...
2025-09-26
15 min
Association of Insurance Compliance Professionals Podcast
DEI in Insurance – Fatigue, Resistance, or Just Change?
Unpacking the evolving DEI landscape in insurance and what it really means for team members' sense of belonging and engagement. Join the discussion with Nicole Calhoun, Research and Development at ProAssurance Group; Corrine House, DE&I Program Manager at ProAssurance; and Andrew Deutsch, Sr. Product & Strategy Director at Intact Insurance.
2025-09-15
45 min
Alabama News and Info Daily
Huntsville Lands U.S. Space Command HQ: 4,000 Jobs and Defense Hub Status Confirmed
Alabama is at the center of major national attention this week after President Donald Trump announced the official relocation of the U.S. Space Command headquarters to Redstone Arsenal in Huntsville, a move celebrated by state leaders from Huntsville down to the Wiregrass. Governor Kay Ivey praised the decision, emphasizing Huntsville's readiness and the state's commitment to supporting national defense. Local officials anticipate that the move will bring about four thousand jobs to the area and further reinforce Alabama’s growing reputation as a defense and technology hub. In preparation, Huntsville has already invested heavily in infrastructure, completing the vast ma...
2025-09-04
03 min
Rapid Risk Review
Mobilizing Medicine: Why Physician Advocacy Matters
In this episode of ProAssurance's Rapid Risk Review podcast, host Lesley Lopez Viner discusses key legislative issues impacting healthcare with Clayton Stewart, Chief Lobbyist for the Texas Medical Association, the largest state medical association in the country. They explore federal advocacy issues, pressing challenges in medicine, recent legislative successes in Texas, and the importance of physician involvement in advocacy efforts nationwide. The conversation highlights the importance of effective communication with legislators and the significance of engaging in the political process to protect the interests of both physicians and patients.Keywords h...
2025-08-26
32 min
Rapid Risk Review
Safe Culture, Strong Care
In this episode of Rapid Risk Review, risk management professionals Michele Crum and Tracy Valentine join host Brad Byrne to discuss the critical concept of safety culture in healthcare. They explore the importance of open communication, leadership engagement, and staff empowerment in fostering a culture of safety. The conversation explores real-world examples, the role of leadership in shaping a safety culture, and practical strategies for implementation. The episode highlights the importance of transparency and accountability, as well as the significance of evaluating the effectiveness of safety culture initiatives.TakeawaysA culture of safety empowers staff to report concerns...
2025-07-30
27 min
Rapid Risk Review
Deciphering Disclosure
In this episode, guests Laura Ekery and Michele Crum join host Lesley Lopez Viner to discuss the critical topic of disclosure following adverse events in healthcare. They explore the definition of disclosure, its importance in maintaining trust between healthcare providers and patients, and the key principles that guide effective communication. The conversation underscores the importance of transparency, the role of apologies, and the necessity of accurate documentation. The panel also addresses common questions that arise in the wake of an adverse outcome and provides resources for healthcare providers to navigate these challenging conversations. Takeaways
2025-07-02
36 min
Rapid Risk Review
Informed Refusal: The Other Side of Consent
In this episode of Rapid Risk Review, host Brad Byrne, along with colleagues Mallory Earley and Kelly Riedl, delve into the complexities of informed refusal in healthcare. They discuss the importance of informed consent, the ethical implications of patient autonomy, and the necessity of thorough documentation when patients refuse care. The conversation emphasizes the need for healthcare professionals to navigate these situations with clarity, compassion, and compliance, ensuring that patients are fully informed of the risks and consequences of their decisions.TakeawaysInformed refusal is a critical aspect of patient care.Patients have the right to refuse treatment...
2025-05-31
17 min
Rapid Risk Review
Say It Early, Say It Right: Reducing Risk in Senior Care
In this episode of ProAssurance’s Rapid Risk Review podcast, guests Joanne Simmons, Lanette Williams, and Carrie Ermshar discuss the critical role of setting realistic expectations with residents and their families in senior care communities. They emphasize that clear communication and transparency are essential for reducing risk, building trust, and improving care outcomes. The conversation explores key risk management areas—including falls, skin breakdown, and medication management—while underscoring the importance of ongoing family education and engagement. The episode also offers strategies for repairing relationships after miscommunication and highlights the value of consistent quality control in care practices.Keyw...
2025-04-29
27 min
Rapid Risk Review
Consulting on the Curb: Unpacking Informal Medical Advice
This episode of Pro Assurance's Rapid Risk Review Podcast delves into the nuances of curbside consults. Risk management professionals Bradley Byrne and Joanne Simmons discuss the benefits and risks associated with these informal consultations between healthcare professionals. They explore the importance of understanding the limitations of curbside consults, the common risks involved, and how physicians can protect themselves during these interactions. The conversation also highlights the role of healthcare organizations in managing curbside consults.Takeaways:Curbside consults are informal consultations between healthcare professionals.They can streamline patient care but come with risks.Understanding limitations is crucial...
2025-03-21
17 min
Rapid Risk Review
Mitigating Workplace Violence in Healthcare
This episode covers the critical issue of workplace violence in healthcare, emphasizing the importance of training, proactive de-escalation techniques, and understanding patient stressors. Claude Howard Jr. shares insights from his extensive experience in law enforcement and healthcare, highlighting strategies for engaging with patients and collaborating with security and law enforcement to create a safer environment for healthcare workers and patients.Additional Resources:https://riskmanagement.proassurance.com/bundles#workplaceTakeaways:No healthcare worker should feel that part of their job is to be assaulted.Proactive de-escalation training is essential for...
2025-02-18
19 min
Rapid Risk Review
From Care to Closure: Strategies for Patient Termination
In this episode, we explore the delicate process of ending the physician-patient relationship with professionalism, empathy, and a focus on minimizing risks. From understanding the legal and ethical considerations to crafting termination letters, we’ll guide you through best practices for ensuring a smooth transition of care. We also tackle unique scenarios, such as handling non-compliant patients or those in need of specialized care, while addressing potential liability pitfalls. Join us for practical advice on concluding these relationships in a way that protects both your practice and your patients’ well-being.
2025-01-23
23 min
Rapid Risk Review
Tales from the Helpline: 2024 Year in Review
In this episode of the Rapid Risk Review podcast, the Risk Management team from ProAssurance discusses the most common risk management issues faced by healthcare professionals in 2024. They delve into the data collected from their helpline, highlighting key areas such as patient complaints, HIPAA compliance, and the complexities surrounding patient termination. The conversation emphasizes the importance of effective communication, understanding patient rights, and navigating the legal landscape in healthcare.
2024-12-16
28 min
Rapid Risk Review
Weighing the Risks: Prescribing GLP-1 Drugs
This episode of the Rapid Risk Review Podcast delves into GLP-1 agonists, a class of medications that have gained popularity for diabetes and weight management. The discussion covers the risks associated with prescribing these medications, including on-label and off-label uses, the role of compounding pharmacies, and the importance of shared decision-making between healthcare providers and patients. Experts highlight the challenges posed by medication shortages and the potential dangers of compounded drugs, emphasizing the need for thorough patient education and careful selection of pharmacies.
2024-10-25
33 min
Rapid Risk Review
Health in Your Hands: Navigating Text Messaging Risks
In this episode, host Brad Byrne interviews attorney Brian Whitelaw about the risks of text messaging in healthcare and the potential legal implications. They discuss the use of text messaging between providers and patients, the need for patient consent, and the technical and practical considerations. They also highlight real-life examples of how text messaging can impact a trial and the importance of preserving text message records for litigation purposes.
2024-08-14
22 min
Doctors and Litigation: The L Word
'Nuclear' Verdicts
The phrase "nuclear verdict" strikes fear into the heart of any defendant - and today we're going to tackle it head on. We welcome Dusty Otwell, JD, medical malpractice defense attorney and Chief Risk Officer of UCACS, to the podcast to discuss “nuclear," "runaway jury," or aberration verdicts. These are jury awards to the plaintiff, given at trial, that well exceed predictions. They tend to make headlines, create fear among doctors and other providers, and lead other parties to dream of giant jackpots. In this episode we discuss: Societal trends that may be fostering th...
2024-07-11
31 min
Rapid Risk Review
Evolving Roles and Rising Risks: Navigating the Impact of APP Expansion in Healthcare
This episode of ProAssurance's "Rapid Risk Review" podcast delves into the rapidly expanding roles of Advanced Practice Providers (APPs) and the associated risk management challenges. Host Brad Byrne, joined by senior risk consultants Wendy Alderman and Kelly Riedl, explores the significant growth in APP utilization, particularly Physician Assistants (PAs) and Advanced Practice Registered Nurses (APRNs). The discussion highlights emerging trends, the growing frequency and severity of malpractice claims involving APPs, and offers expert insights into effective risk mitigation strategies.
2024-06-18
17 min
Rapid Risk Review
The Looming Physician Shortage
ProAssurance Risk Management professionals Michele Crum, Mary-Lynn Ryan, and Bradley Byrne discuss a range of challenges expected to arise from the physician shortage projected to impact the United States by 2034
2024-04-23
17 min
Rapid Risk Review
Parental Rights & Treating Minors
Mallory Earley, Esq. and Joanne Simmons, RN, BSN, join host Bradley Byrne to examine several common scenarios involving the treatment of minors.
2024-02-23
11 min
Let's Cover That
#26 - Ned Rand, President & CEO at ProAssurance
Our guest: Ned Rand, President & CEO at ProAssuranceIn this episode we discuss: Rand's background in insurance and healthcareThe background of ProAssuranceThe major stressors impacting healthcare providers todayHow to scale out access to healthcare options to alleviate the pressure put on providersWhat Rand sees as the next step in the healthcare industry, and how ProAssurance is planning to support itSponsored by: CM&F Group (www.cmfgroup.com)To learn more about ProAssurance please use the links below:- Website - LinkedInAlso, be sure to follow Slice of H...
2022-11-10
16 min
Faculty Factory
Taking Ownership of our Wellness with David A. Rogers, MD, MHPE
We are pleased to welcome David A. Rogers, MD, MHPE, back to our show this week. It has been nearly three years since we last heard from him on the Faculty Factory Podcast. When Dr. Rogers first joined us in 2019, he served as Senior Associate Dean of Faculty Affairs and Professional Development in the School of Medicine at the University of Alabama at Birmingham (UAB). At the time he was also Chief Wellness Officer in addition to being a professor in the Departments of Surgery, Medical Education, and Pediatrics. As Chief Wellness Officer and the...
2022-02-04
42 min
The Doctor Whisperer - the BUSINESS of medicine
Healthcare Liability chat with Chad May of ProAssurance
Looking forward to sharing my latest Podcast interview with you later today!🎧 Chad May, Account Executive for ProAssurance, is my go to Georgia guy for all my clients healthcare liability needs. He is truly a great guy and we have a lot of fun together... especially razzing each other because I’m a NYer and he’s a Georgia peach 🍑 Chad May is responsible for Central and Southwest Florida regions. He prioritizes client satisfaction and the development of new business relationships. He graduated from Valdosta State University in 1996. Chad is a former business owner of SureSouth Partners Insurance Company and a chain of co...
2019-06-20
24 min
Clinician's Roundtable
E-Discovery Protection: Insurance Coverage & Electronic Records
Guest: Patrick O'Doherty Host: Larry Kaskel, MD Patrick O'Doherty, vice president of the ProAssurance Insurance Company and a leading expert on insurance coverage and potential liability exposure, explains the new federal rule of civil procedures, regarding the discovery of electronic records, to which medical practices are now being exposed. Mr. O'Doherty talks with host Dr. Larry Kaskel about the new requirements for electronic document management, which include employee e-mails, and the limitations of professional liability coverage with respect to this risk. Mr.O'Doherty also outlines the scope of this supplemental coverage and the value in terms of...
2008-08-27
00 min
Clinician's Roundtable
E-Discovery Protection: Insurance Coverage & Electronic Records
Host: Larry Kaskel, MD Guest: Patrick O'Doherty Patrick O'Doherty, vice president of the ProAssurance Insurance Company and a leading expert on insurance coverage and potential liability exposure, explains the new federal rule of civil procedures, regarding the discovery of electronic records, to which medical practices are now being exposed. Mr. O'Doherty talks with host Dr. Larry Kaskel about the new requirements for electronic document management, which include employee e-mails, and the limitations of professional liability coverage with respect to this risk. Mr.O'Doherty also outlines the scope of this supplemental coverage and the value in terms of...
2008-08-27
00 min