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Göran Henriks
From Courtside to Bedside. Göran Henriks developed the knowledge and skills gained as an international level basketball coach to become a world leader in healthcare management. He is the Chief Executive of Learning and Innovation at Qulturum in Jönköping in Sweden, and a senior figure in the International Quality Forum. Göran Henriks has been Chief Executive of Learning and Innovation at The Qulturum in the County Council of Jönköping, Sweden, since 1997. Qulturum is a centre for quality, leadership and management development for the employees in the County and also for health care o...
2024-10-15
20 min
Coachtalk - A podcast about coaching for improvement in health and social care
#51 Coachtalk - Bringing Co-production to the next level in practice - Alice Kennedy
Alice Kennedy. Research Project Manager at The Dartmouth Institute for Health Policy and Clinical Practice USA and PHD candidate at Jönköping Academy Sweden and Nicoline Vackerberg, Development leader Region Jönköping County, Sweden explore co-production in practice and talk about how coaches might think about the drivers of co-production to brainstorm small changes they can make to increase the level of co-production in all activities.
2023-03-28
21 min
Coachtalk - A podcast about coaching for improvement in health and social care
#50 Coachtalk - Start with your heart, connect as person to person
Michelle Farr, Research Fellow, National Institute for Health Research Applied Research Collaboration West (NIHR ARC West), University of Bristol and Gillian Mulvale, Associate Professor, Health Policy and Management DeGroote School of Business, McMaster University Canada have a dialogue with Nicoline Vackerberg, Development leader Qulturum, Region Jönköping County, Sweden about coproduction, power dynamics and a new mindset starting with your heart and emotions.
2022-10-05
21 min
Näravårdpodden - en podcast från SKR
Näravårdpodden träffar Sofia, Kerstin och Kristina
”När vi involverar och ställer frågor så blir det mer rätt från början.” Avsnitt med Sofia Segersson, person med diabetes Typ 1/community manager Diamigo, Kerstin Ramfelt och Christina Petersson båda utvecklingsledare, Qulturum, Region Jönköpings län. Ett samtal om tjänstedesign, förhållningssätt, vem som äger kunskap och hur vi fångar och sprider den levda erfarenheten. Om hur man kan bygga en community för personer med TYP 1 diabetes där innehåll, regler och aktiviteter styrs av medlemmarna.
2022-08-20
38 min
The Improver
Episode 6 - The power of positivity
This time, co-founders Dr Na’eem Ahmed and Lara Mott talk to Helen Bevan, Chief Transformation Officer at NHS Horizons and Göran Henriks, who is Chief Executive of Learning and Innovation at the Qulturum in Jönköping, Sweden. These esteemed titles provide merely a glimpse of their cumulative 70 years in health innovation, however. Alongside her day-job (for which she has been recognised as one of the most 60 influential people in the history of the NHS) Helen provides advice, guidance, and training on transformational change to healthcare leaders across the world; whilst Göran is also a senior fellow...
2021-11-11
49 min
Coachtalk - A podcast about coaching for improvement in health and social care
#49 Coachtalk - Why are we afraid of involving patients in improvements projects?
Marie Winald Karlström is a mother to Jesper. Jesper, today 26 years, has Down syndrome with severe heartproblems. Marie, his mother, has been very committed to promote co-production with health professionals and is very clear about that this is neccesary to secure high quality of care. She is also keen to be a part and be involved in quality improvements projects. Listen to her experiences, thoughts and the challenges to overcome regarding patients and staff working together as partners. A question she points out. Why are we afraid of involving patients in improvements projects? What is really the problem? How c...
2021-06-01
20 min
Coachtalk - A podcast about coaching for improvement in health and social care
#48 - Co-production-the new holy grail? - Dee Grey
Dr Dee Gray - Director grays & Director of the Young Carers Academy CiC. RSA Councillor for Wales, RSA Fellow. Co-production is it a holy grail or something to guide our practice? In this conversation Dee and Nicoline discuss the merits of co-production and how important it is to be realistic about how we both introduce it and utilise it in our coaching practice. Dee shares some insights into her own coaching practice, the influence Edgar Cahn has had on her work, and the development of co-production in Wales.
2020-11-16
24 min
En podd i rörelse
En podd i rörelse - avsnitt 28
I avsnitt 28 av Fysioterapeuternas podd ”En podd i rörelse” samtalar ordförande Stefan Jutterdal med Göran Henriks, utvecklingsdirektör i Region Jönköpings län och chef för utvecklingsenheten Qulturum. Samtalet handlar om ledarskap och utveckling inom hälso- och sjukvården och vad som behövs i framtiden, men också den påverkan som coronapandemin haft på ledarskapet.
2020-10-23
27 min
Coachtalk - A podcast about coaching for improvement in health and social care
#47 - Co-production a key to build the selfdialys unit in Sweden - Christian Farman
Nicoline Vackerberg has a chat with Christian Farman, Former patient in the self dialys unit, today a nurse.He tells us succesfactors of building a complete new way of care. He gives his experience of good Co-production and some challenging messages to both patients and professionals.
2020-10-14
25 min
Coachtalk - A podcast about coaching for improvement in health and social care
#46 - Keeping energy as acoach - Anna Carlbom
Nicoline Vackerberg, Senior Development Leader, Qulturum, Region Jönköping County and Anna Carlbom, Esther Lead, Learning and Design center Kent, UK and Head of dementia care Ydre kommun, Sweden. They have a dialoque about keeping energy as a coach and improvement coaches stimulating small changes that can make a big difference.
2020-08-25
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#45 - Invest in others success - Göran Henriks
Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden. Talk about finding the light, invest in others success, refill your own energy. If you are curious about the article we are talking about you can find it here: https://ghsmart.com/resources/finding_the_light.pdf
2020-07-02
23 min
Coachtalk - A podcast about coaching for improvement in health and social care
#44 - Coaching in Covid times - Goran Henriks
Göran Henriks and Nicoline Vackerberg
2020-05-27
19 min
Coachtalk - A podcast about coaching for improvement in health and social care
#43 - Learning through co-production - Robert Stewart
Robert Stewart, Clinical Design Director at the Design and Learning Center for Clinical and Social Innovation in Kent, England, is passionate about co-production and learning from the person’s/patient’s perspective. Among other things, he points out the importance of keeping this perspective in the digital evolution of health care and asks ”How do we ensure learning, so that the person, not only the professional, becomes digitally enabled?”. The key to digital inclusion is learning together. This is certainly a live issue this spring, when many organizations and individuals have taken great leaps in the digital evolution, stressed by the need...
2020-04-21
14 min
Coachtalk - A podcast about coaching for improvement in health and social care
#42 - Coaching in daily work - Sara Courtney
Sarah Courtney Deputy Director of Nursing and clinical director PatientsSafety and Quality Improvement Southern Health NHS foundation trust. Reflecting about Coaching in daily work, positive reinforcement, appreciative inquiry and reflective journaling.
2020-03-10
21 min
Coachtalk - A podcast about coaching for improvement in health and social care
#41 - Put the patient in the driver's seat - Esther Lim
Esther Lim, Head lead of the Esther Network in Singapore, Community Integration Population Health & Integrated Care Office (PHICO) SingHealth and Nicoline Vackerberg having a dialogue about observation skills, debrief after coaching, letting go of controll and put the patients in the driving seat.
2020-02-24
18 min
Coachtalk - A podcast about coaching for improvement in health and social care
#40 - Balancing power when doing improvement projects with patients/users -Caroline Ärleskog
Caroline Ärleskog, Master student at Jönköping Academy with special interest in Co-production. Nicoline Vackerberg, development leader at Qulturum, is having a dialoque about balancing power when doing improvement projects with patients/users. Pre-reflecting about power can be a good starting point before you start your coaching.
2020-01-14
20 min
Coachtalk - A podcast about coaching for improvement in health and social care
#39 - How can we help patients knowing what they should look for? - Paul Batalden
Paul Batalden, Professor Emeritus, Dartmouth and guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.
2019-11-20
26 min
Coachtalk - A podcast about coaching for improvement in health and social care
#38 - How do we find the best way that meets the needs of the patients and staff? - Frank Frederico
In this pod Anette Nilsson development Strategist Jönköping Region have a dialouge with Frank Frederico vice president and senior safety expert at IHI (Institue for healthcare improvement, Boston) It is a dialogue about patient safety and coaching from Franks learning over many years from working in many contries.
2019-10-15
18 min
Coachtalk - A podcast about coaching for improvement in health and social care
#37 - How can we redesign the system? - Kieran Walshe
Peter Daneryd (MD, PHD Fellow Intermountain Healthcare, USA )interviews Kieran Walshe (Professor of Health Policy & Management Manchester Business School,The University of Manchester. They are talking about healtcare research and innovation system, alignment of goals and interests and how can we redesign the system?
2019-10-01
15 min
Coachtalk - A podcast about coaching for improvement in health and social care
#36 - I learn so much when I listen - Agneta Jansmyr
Agneta Jansmyr CEO Jönköping Conuty Council. Agneta has long and deep experiences from working many years both in health care and elderly care. She is a well known leader and some years ago she was scored to one of the 4 most important women in welfare. She has contributed to make quality improvement an important part in leadership and strategy in healthcare both nationally and internationally. This is a conversation we hope can feed your thoughts with some perspective who can be useful to reflect around as a coach transforming health care.
2019-09-17
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#35 How can we create joy in work? - Bo Bergman
Anette Nilsson, Senior Development Strategist (Region Jönköping County, Sweden) meet Bo Bergman who is Professor Emeritus at the Department of Service Management and Logistics (Chalmer University, Sweden). They are talking about how to create a seamless helth care system. And they are asking the questions: What can support us? What can guide us?
2019-09-03
30 min
Coachtalk - A podcast about coaching for improvement in health and social care
#34 - Sustainable coaching - Tina Foster
Nicoline Vackerberg, Senior Development leader, Region Jönköping County interviews Tina C. Foster, MD, MPH, MS, Darthmouth-Hitchcock Medical Center. They are alking about susatianable coaching and co-pruction.
2019-06-25
17 min
Coachtalk - A podcast about coaching for improvement in health and social care
#33 - What is coaching about? - Marjorie Godfrey
Anette Nilsson (Development Strategist, Region Jönköping County) interviews Marjorie M. Godfrey (PhD, MS, BSN, FAAN is Founder and Co-Director of The Dartmouth Institute Microsystem Academy and Lecturer for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA)
2019-06-11
29 min
Coachtalk - A podcast about coaching for improvement in health and social care
#32 - Patient as partner - Lia Donkers
Lia Donkers, Community Physician, Transmural Network, Gouda The Netherlands. And Nicoline Vackerberg, Senior Development Leader at Qulturum, Region Jönköping County.
2019-05-29
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#31 Measurements for sustainability - Erik Henry
Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) is in Utah and the Intermountain Healthcare Center for a dialogue together with Erik Henry, Data Analytics Manager, Intermountain Healthcare Delivery Institute, Utah, USA. They are talking about measurements for sustainability.
2019-04-23
18 min
Coachtalk - A podcast about coaching for improvement in health and social care
#30 Building sustainable projects - Jonathan Anderson
Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) is in Utah and the Intermountain Healthcare Center for a dialogue together with Jonathan Andersson (Senior Data Analyst, Intermountain Healthcare Dlivery Institute, Utah, USA). They are talking about the difference between being an anlyst and a coach. Building sustainable projects and better value for patients and staff.
2019-04-09
18 min
Coachtalk - A podcast about coaching for improvement in health and social care
#29 Importance of measurements for sustainability - Brant Oliver
Brant Oliver.PHD MS MPH Assistant Professor, The Dartmouth Institute for Helalth Policy & Clinical Practice. He is being interviewed by Nicoline Vackerberg, Senior Development Leader at Qulturum, Region Jönköping County. They are talking about the importance of measurements for sustainability, Quantitative and Qualitative data.
2019-04-02
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#28 What decisions can be shared? - Dr. Maren Batalden
Galina Gheihman (final year medical student from Harvard Medical School in Boston, USA)interviews Dr. Maren Batalden, who is a hospitalist physician and Senior Medical Director of Inpatient Quality at Cambridge Health Alliance (CHA) in Boston, MA, USA. She is also the director of a fellowship in quality improvement and co-production at the hospital. In this episode, we discuss the origins of Dr. Batalden’s interest in co-production, strategies to bring the principles of co-production and shared decision making into one’s everyday clinical work, and how co-production with patients and families has transformed system-level improvement work at CHA.
2019-03-27
25 min
Coachtalk - A podcast about coaching for improvement in health and social care
#27 Being a critical optimist - Julie Reed
Nicoline Vackerberg (Senior Development leader Qulturum, Region Jönköping County, Sweden) and Julie Reed (Deputy Director of National Institute of Health Research Collaboration for Leadership in Applied Health Research and Care, North West London). Talking about being a critical optimist, Challenges with PDSA, integrating research and practice.
2019-03-12
19 min
Coachtalk - A podcast about coaching for improvement in health and social care
#26 Who defines quality? - Galina Gheihman
Nicoline Vackerberg (senior development leader, Qulturum, Region Jönköping County) interviews Galina Gheihman, final year medical student from Harvard Medical School in Boston, USA. She is also a fromer research fellow in Jönköping. They are talking about similarities in co-production in healthcare and medical educational design.
2019-03-05
18 min
Coachtalk - A podcast about coaching for improvement in health and social care
#25 Sustainability, building on existing systems - Bodil Klintberg
Nicoline Vackerberg, Senior development leader, Qulturum, Region Jönköping county and Bodil Klintberg,Unit manager, Region Stockholm.
2019-02-05
17 min
The BMJ Podcast
Goran Henriks - How an 80 year old woman called Esther shaped Swedish Healthcare
Jönköping has been at the centre of the healthcare quality improvement movement for years - but how did a forested region of Sweden, situated between it's main cities, come to embrace the philosophy of improvement so fervently? Goran Henriks, chief executive of learning and innovation at Qulturum in Jönköping joins us to explain. He also tells us about Esther, and why she figures so centrally in their planning.
2019-01-25
16 min
The BMJ Podcast
Goran Henriks - How an 80 year old woman called Esther shaped Swedish Healthcare
Jönköping has been at the centre of the healthcare quality improvement movement for years - but how did a forested region of Sweden, situated between it's main cities, come to embrace the philosophy of improvement so fervently? Goran Henriks, chief executive of learning and innovation at Qulturum in Jönköping joins us to explain. He also tells us about Esther, and why she figures so centrally in their planning.
2019-01-25
16 min
Medicine and Science from The BMJ
Goran Henriks - How an 80 year old woman called Esther shaped Swedish Healthcare
Jönköping has been at the centre of the healthcare quality improvement movement for years - but how did a forested region of Sweden, situated between it's main cities, come to embrace the philosophy of improvement so fervently? Goran Henriks, chief executive of learning and innovation at Qulturum in Jönköping joins us to explain. He also tells us about Esther, and why she figures so centrally in their planning.
2019-01-25
16 min
Coachtalk - A podcast about coaching for improvement in health and social care
#24 Co-production as a patient supporter - Patrik Blomqvist
Nicoline Vackerberg, senior Development Leader, discusses co-production from a patient supporters perspective, together with Patrik Blomqvist, who is working as a patient supporter in Region Jönköping county.
2019-01-15
19 min
Coachtalk - A podcast about coaching for improvement in health and social care
#23 Awareness, creating space for reflection and resilience - Christian Von Plessen
Christian von Plessen, MD, PhD is the Director of the Centre for Quality of the Southern Region of Denmark and associate professor at the Institute for Regional Health Research, University of Southern Denmark. Nicoline Vackeberg, Senior Development Leader, Qulturum, Region Jönköping County.
2018-12-20
23 min
Coachtalk - A podcast about coaching for improvement in health and social care
#22 Coaching with a purpose - Don Berwick
Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement is interviewed by Anette Nilsson, Development Strategist, Qulturum Region Jönköpings län. They are talking about coaching in health care and how to be a good coach.
2018-11-27
21 min
Sundhedsvisioner
Interview med Marlene Würgler og Göran Henriks om brugerinddragelse i sundhedsvæsnet.
Line Gade har mødt Marlene Würgler og Göran Henriks til en samtale om brugerinddragelse i sundhedsvæsnet. Göran Henriks er fra Sverige, hvor de er længere fremme på dette område end i Danmark. Du kan høre om Göran Henriks spændende resultater, der har gjort en forskel for de mennesker, der har deltaget, og en stor forskel på bundlinjen også. Gøran Henriks er chef for Qulturum og Marlene Würgler er chef for Kompetencecenter for Patientoplevelser. Hvis du ønsker at støtte kærligt op om initiativet Sundhe...
2018-11-15
36 min
Coachtalk - A podcast about coaching for improvement in health and social care
#21 Coaching connecting micro – macrosystem - Anette Nilsson
Nicoline Vackerberg, development leader Qulturum Region Jönköping county and Anette Nilsson, development strategist Region Jönköping county, talks about coaching connected to micro, meso and macro systems.
2018-11-06
19 min
Coachtalk - A podcast about coaching for improvement in health and social care
#20 The importance of being coached - Helen Bevan
Helen Bevan, Change Agent, National Health Service UK and Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County
2018-10-30
20 min
Coachtalk - A podcast about coaching for improvement in health and social care
#19 The gift of resistance - Paul Batalden
Paul Batalden, Professor Emeritus, Dartmouth and guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.
2018-10-23
21 min
Coachtalk - A podcast about coaching for improvement in health and social care
#18 Patient involvement, shared decision making, co-production - Dawn Stacey and Ian Graham
Dr. Dawn Stacey, Professor at the University of Ottawa and Ian Graham, Professor at the University of Ottawa discusses patient inolvement together with Nicoline Vackerberg, Development leader at Qulturum, Region Jönköping county.
2018-10-16
08 min
Coachtalk - A podcast about coaching for improvement in health and social care
#17 Movement, improvement quality, co-production - Stefan Jutterdal
Stefan Jutterdal, President, Swedish Association of Physiotherapists and Göran Henriks, Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping county discusses quality improvement, how to be a good coach and listening to patients,
2018-10-09
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#16 Coaching healthcare staff, co-production in primary care - Charlotta Larsdotter
Anette Nilsson has a conversation together with Charlotta "Lotta" Larsdotter, director of the health clinics Bra Liv, Region Jönköping county. They are talking about coaching your staff and the meeting with patients in primary care.
2018-10-02
35 min
Coachtalk - A podcast about coaching for improvement in health and social care
#15 Co-production, cultural transformation, quality improvement and added value - Glenn Robert
Sofie Rotstedt, Jönköping Academy, meets Glenn Robert, Kings College. They are talking about co-production/co-design. Why and how to start.
2018-09-25
17 min
Coachtalk - A podcast about coaching for improvement in health and social care
#14 Complexity, reflective practice and finding the inner drive - Boel Anderson Gäre
Professor Boel Andersson Gäre, scientist and teacher at the Jönköping Academy for Improvement of Health and Welfare discusses reflective practice with Nicoline Vackerberg, Development Leader at Qulturum, Region Jönköpings län.
2018-09-18
24 min
Coachtalk - A podcast about coaching for improvement in health and social care
#13 Simulation, creating a safe learning place, the power of reflection - Kiku Pukk Härenstam
Kiku Pukk Härenstam Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden
2018-09-11
22 min
Coachtalk - A podcast about coaching for improvement in health and social care
#12 Sports coaching and coaching in healthcare - Göran Henriks
Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden.
2018-09-04
23 min
Coachtalk - A podcast about coaching for improvement in health and social care
#11 Processes, moving forward, redirecting conflicts, language, culture - Johan Thor
Johan Thor, Associate Professor, Jönköping Academy, Sweden. Nicoline Vackerberg Development leader Qulturum, Region Jönköping, Sweden
2018-07-03
24 min
Coachtalk - A podcast about coaching for improvement in health and social care
#9 Coaching and leadership, addressing complexity - Maureen Bisognano
Göran Henriks, Maureen B, President Emerita and Senior Fellow IHI.
2018-06-26
23 min
Coachtalk - A podcast about coaching for improvement in health and social care
#10 Relationships and context expertise - Jason Leitch
Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County. Professor Jason Leitch, National Clinical Director for Healthcare Quality and Strategy, Scotland.
2018-06-19
14 min
Coachtalk - A podcast about coaching for improvement in health and social care
#1 Sensemaking, how to start - Paul Batalden
Paul Batalden, Professor Emeritus, Dartmouth. Guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.
2018-04-13
25 min
Coachtalk - A podcast about coaching for improvement in health and social care
#2 Last phase of coaching, how to tune out as coach - Paul Batalden
Paul Batalden, Professor Emeritus, Dartmouth. Guest Professor, Jönköping University. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.
2018-04-13
25 min
Coachtalk - A podcast about coaching for improvement in health and social care
#3 Definition of coaching, comparison between personal trainer and coaching - Malena Lau
Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County, Sweden. Malena Lau, Development leader, Västra Götaland County, Sweden
2018-04-12
13 min
Coachtalk - A podcast about coaching for improvement in health and social care
#7 Body language, goal setting and tempo - Ola Knutsson
Ola Knutsson, Development leader Memeologen, Västerbotten county, Sweden Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.
2018-04-11
13 min
Coachtalk - A podcast about coaching for improvement in health and social care
#6 The Intermountain way of coaching, the seven elements of a QI Project - Natalia Soria
Natalia Soria, CQI Education Manager, Intarmountain Healthcare Delivery Institute, USA. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden
2018-04-11
20 min
Coachtalk - A podcast about coaching for improvement in health and social care
#8 Solutionfocused coaching - Eva-Marie Sundkvist
Eva-Marie Sundkvist, Certified Solution focused coach, Processleader rehabilitation, Region Jönköping, Sweden. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden.
2018-04-11
23 min
Coachtalk - A podcast about coaching for improvement in health and social care
#5 Empowerment of the frontline staff and Esther coaching - Anna Carlbom
Anna Carlbom, ESTHER co-ordinator, The Graham Care Group and Design and Learning Centre for Clinical and Social Innovation Kent, UK. Nicoline Vackerberg, Development leader Qulturum, Region Jönköping, Sweden.
2018-04-11
12 min
Coachtalk - A podcast about coaching for improvement in health and social care
#4 Sense of coherence, resilience and your best self - Dee Gray
Dee Gray Visiting Research Fellow- Liverpool John Moores University. Director Grays-Learning UK & Nicoline Vackerberg Development leader Qulturum, Region Jönköping,Sweden.
2018-04-11
15 min