Shows
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaMicrosoft - Modernising the print experience with Microsoft Universal PrintMicrosoft’s Issa Khoury talks to Louella about the evolution of printing in a hybrid work environment, focusing on Microsoft Universal Print. They discuss the importance of security, sustainability, and the integration of AI in modern print workflows. They track the transition from traditional on-premise print management to cloud-based solutions, emphasising the need for print industry organisations to adapt to changing customer demands and technology advances.🌐 Find out more about Microsoft Universal Print: https://aka.ms/UniversalPrint 🌐 Learn more about Quocirca at www.quocirca.com 🌐 Sign up to Quocirca’s newsletter at https://quoci...2025-05-0524 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaKonica Minolta - 20 Years of bizhub TechnologyAs Konica Minolta marks the twentieth anniversary of the launch of bizhub technology, Olaf Lorenz joins Louella Fernandes to reflect on the shifts that have taken place since its inception. They discuss the move from traditional output devices to integrated input devices that support digitisation and AI workflows. Sustainability challenges, customer priorities, and the future of print in a digital world are also discussed.🌐 Learn more about Konica Minolta bizhub technology at https://www.konicaminolta.eu/eu-en/bizhub-i-series/20-years-of-rethinking-the-workplace🌐 Learn more about Quocirca at www.quocirca.com🌐 Sign up to Quocirca’s newsletter...2025-04-2829 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaMyQ - MyQ Growth StrategyIn this episode, MyQ’s Head of Business Consultancy Mark Asbridge talks to Louella Fernandes about the evolving print industry landscape, focusing on personalisation and customisation, MyQ’s successful growth and future strategies, and the impact of cloud technology. They discuss the differences in cloud adoption between SMBs and enterprises, post-pandemic print volumes, and the integration of AI in scanning workflows. Mark highlights MyQ’s unique market position and sustainability commitment.🌐 Learn more about MyQ at www.myq-solution.com/ 🌐 Learn more about Quocirca at www.quocirca.com 🌐 Sign up to Quocirca’s newsletter at htt...2025-04-2127 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaRicoh - Transforming Workplace ExperienceNathan Thomas and Paul Birkett of Ricoh join Louella Fernandes to discuss the challenges and opportunities of modern workplace transformation. They explore the evolving concept of workplace experience, the integration of technology, the importance of sustainability, and the role of data in optimising workplace environments. Nathan and Paul highlight Ricoh’s innovative approaches to developing office spaces that foster collaboration and enhance employee engagement.🌐 Discover Ricoh Europe’s workplace experience solutions at https://www.ricoh-europe.com/business-solutions/workplace-experience/ 🌐 Learn more about Quocirca at www.quocirca.com 🌐 Sign up to Quocirca’s ne...2025-04-1434 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaMPS Monitor - MPS Growth Strategy: Label PrintingIn this episode of In the Spotlight with Quocirca, Mark Kouwenberg of MPS Monitor and Richard Barfield of Zebra Technologies join Louella Fernandes to explore the growing opportunities for label printing in managed print services (MPS).They explain the boom in demand for label printing driven by ecommerce growth and the opportunity for MPS providers to replace often outdated incumbent devices with more secure, resilient devices.With label printing in a growth phase, Mark and Richard explain how the collaboration between MPS Monitor and Zebra can help MPS providers unlock new and profitable...2025-04-0737 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaTungsten - The Hidden Risks in your Print Infrastructure, Securing Hybrid WorkIn this episode of In the Spotlight with Quocirca, Louella Fernandes discusses the enduring role of print in the modern workplace, particularly in the context of hybrid work environments.She is joined by Mike Reynolds and Ben Roberts from Tungsten Automation to explore the challenges organisations face with legacy print infrastructures, the importance of securing print environments, and the benefits of adopting cloud-based solutions like Printix.The conversation highlights the impact of AI on print management and emphasises the importance of integrating print solutions into broader digital transformation strategies to avoid pitfalls and...2025-03-3138 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaSymphion - Print Fleet Cybersecurity as a ServiceIn this episode, Louella Fernandes speaks with Jim La Roe, CEO of Symphion, about the critical importance of print fleet cybersecurity and the company’s innovative offering of print fleet cybersecurity-as-a-service.They discuss the common, but often-overlooked vulnerabilities associated with printer endpoints and how print security has evolved along a proprietary path, as well as the challenges large enterprises face in maintaining and monitoring print security.Jim shares how Symphion addresses these challenges with its cost-effective vendor-agnostic software and service model that hardens the existing fleet and includes ongoing security management. Jim and Lo...2025-03-2431 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaPrintReleaf - Carbon Offsetting and MPSIn this episode, Louella Fernandes speaks with Jordan Darragh, CEO of PrintReleaf, about the role of carbon offsetting in the print industry. They discuss the journey of PrintReleaf, the significance of understanding print-related carbon footprints, and the challenges of navigating sustainability conversations. The discussion also highlights the differences between verified and certified carbon offsets, the demand for transparency, and the growing role of solutions for commercial printing in their business model. Finally, they explore future directions for PrintReleaf, including potential expansions into e-commerce.🌐 Discover more about PrintReleaf: https://printreleaf.com/🌐 Learn more about Quocirca at www...2025-03-1726 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCanon - Information Security Trends 2025In this episode of In the Spotlight, Louella Fernandes speaks with Quentyn Taylor from Canon Europe about the evolving cybersecurity landscape. They discuss the impact of AI on both attackers and defenders, common misconceptions in information security, and the challenges faced by IT teams – including addressing vulnerabilities in the often-overlooked print network. Taylor emphasises the importance of visibility, monitoring, and multi-factor authentication, while also addressing the future implications of AI and quantum computing. The conversation concludes with key recommendations for organisations to enhance their cybersecurity posture and prepare for inevitable incidents.🌐 Discover Canon Europe's information security exper...2025-03-1033 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaXerox's Acquisition of LexmarkIn this episode of In the Spotlight with Quocirca, John Bruno, COO of Xerox, discusses the strategic acquisition of Lexmark as part of Xerox’s reinvention strategy.The conversation covers the rationale behind the acquisition, the importance of strengthening Xerox’s core print business – and how Lexmark’s portfolio of products and services fits in – and the integration of IT services and digital solutions. John emphasises the company’s commitment to listening to client needs and adapting to the changing environment of the print industry.Find out more about Xerox at www.xerox.comFin...2025-03-0317 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDriving Sustainable Product Innovation with LexmarkKyle Murray, VP Product Development and Manufacturing, and Danny Molhoek, VP Sales EMEA, join Louella to discuss the challenges of achieving sustainable product innovation in the current market. They explore:· Today’s print market influencers and evolution· Why device innovation is critical in a mature market· The value of simplicity, versatility and sustainability and how Lexmark’s 9-series MFPs benefit customers· Device longevity, remanufacturing and regulations· Broader Lexmark sustainability targets that are driving product innovation in IoT and beyondLearn more about Lexmark’s 9-Series MFPs: https://www.lexmark.com/en_us/products/hardwa...2025-02-0226 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaSmall Business, Big Threat: The Cybersecurity Challenge for SMBs with SharpJason Cort, Director of Product Management and Marketing at Sharp Europe, joins Louella to explore the cybersecurity challenges small and medium businesses face. Drawing on newly published research, they discuss:•The current cyberthreat environment for SMBs and why they’re especially vulnerable•Regulatory changes that put further pressure on SMBs•Employee-related cyber risk and the lack of effective awareness training•Quick wins that SMBs can implement to increase cyber resilienceLearn more about Sharp Europe’s SMB research: https://www.sharp.eu/news-and-events/news/european-smes-at-risk-of-cyber-hacks-as-workers-reveal-ai-concerns-and-lack-of Quocirca's...2025-01-2431 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaData-driven Innovation in the Era of AI with XeroxDarren Cassidy, President of Western Europe, joins Louella to share how Xerox is driving data innovation throughout its business, products and services to unlock its value for clients. They explore:· The Xerox Reinvention Strategy· How Xerox is addressing legacy brand perceptions through brand partnerships with cutting-edge innovators like Aston Martin Formula 1· Why unlocking and managing unstructured data supports a wealth of use cases to get data working for customers· Data’s power to drive targeted, omnichannel marketing campaigns – where printed direct mail still has a big part to play· Channel strategy and...2025-01-2026 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaIntersection of AI and Sustainability with HPArtificial Intelligence and sustainability are two of the hottest topics in 2025. Far from being separate issues, they are highly interdependent. AI can address enormous challenges, including sustainability, but its deployment must take account of environmental impacts. In this special episode, Louella puts HP’s MD Northern Europe Neil Sawyer and Sustainability Lead UK&I Nancy Powell In the Spotlight to discuss the Intersection of AI and Sustainability. They explore customer perceptions and expectations of new AI-powered hardware, its impact on demand for PCs, and the challenge of balancing technology refreshes with sustainability considerations. Nan...2025-01-1328 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAdvancing Cloud Printing with PaperCut Hive, with Stu Brookes & Keith O'Brien, PaperCutIn the Spotlight with Stu Brookes and Keith O’Brien, PaperCut In the final episode of series 9, Stu and Keith join Louella to discuss recent announcements from PaperCut’s global partner summit and their views on the changing landscape for cloud printing.Stu and Keith discuss the changing dynamics of the print market in the K-12 education sector and the rapid adoption of PaperCut’s cloud print software as schools seek to reduce the risk and cost of server management and improve efficiency are turning to the cloud and workflow automation.Keit...2024-07-2839 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaPrintOps: A modern approach to cloud printing, with Josh Orum, PharosIn this episode, Louella talks to Josh about Pharos’ new strategy around PrintOps, its strong heritage in the sector, and how it is looking to accelerate its lead in the enterprise space.Josh discusses the specific challenges for maintenance and uptime of print within large enterprises, introducing the PrintOps concept and how it is disrupting the print management as a new category oriented around people, not devices.He explains the people-centric, dynamic and highly connected approach that recognises the need for employee agility, with cloud-native solutions that eliminate siloes and unnecessary complexity. 2024-07-2330 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaElevating print security for zero trust with Steve Inch, HP Inc.In the Spotlight with Steve Inch, principal strategist for print security and product management at HPIn this episode, Steve and Louella discuss print security, HP’s approach to zero trust print architecture, and its unique security solutions.Steve talks about the importance of keeping customers future-ready in the face of cyber threats, and how the business seeks to innovate in security solutions and services, driving new standards in the industry. He explains innovations such as secure encrypted printing, and the benefits of working closely in conjunction with workforce solutions partners. L...2024-07-1541 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaXerox's Reinvention Strategy, with John Bruno, XeroxJohn and Louella discuss Xerox’s reinvention strategy and John’s views on changing customer and market dynamics.John recaps the workplace evolution from building-centred businesses to hybrid workplaces leveraging a distributed workforce post-pandemic and explains how this has driven Xerox to become a more responsive, services-led, software-enabled company with a larger partner ecosystem. Xerox recognises it can’t rest on its laurels where its channel is concerned. The business is investing in partner engagement, development, and training, supporting its partner ecosystem to engage effectively with customers.Louella and John discus...2024-07-0834 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaLexmark’s Innovation Strategy, with Arjan Paulussen, LexmarkThis episode sees Arjan and Louella discuss Lexmark’s strategy, sustainability approach, and future expectations as it introduces its own A3 MFP range.
Arjan explains how Lexmark’s market approach focuses on industries where print is still critical to operations. He outlines the company’s diverse customer base, key sector expertise, and how it meets client needs with a combination of direct engagements and channel partner support, leading to high customer retention rates.Louella and Arjan discuss the importance of data-driven insights in sectors such as retail, where Lexmark’s Lexmark Engagement Automation Program (LEAP) is giving retailers the option to deliver h...2024-06-1438 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaGrowth Through Managed IT Services, James Clark, ApogeeAs the traditional print industry strives to meet changing customer needs, diversification and transformation are key. In this episode, Apogee CEO James Clark explains how the company has successfully made the transition into IT services.James notes the core skills Apogee possesses that are transferable to broader managed IT services and how taking a best-of-breed vendor approach helps the company create business value for customers.Louella and James discuss the challenge of adapting MPS sales models and company culture to the subscription-based go-to-market approach needed for managed IT services engagements. They look at how sustainability forms an important part of...2024-06-0846 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaBeyond Passwords: Identity-Centric Print Security, with Will Parker, DatasecLouella and Will discuss how Datasec is bringing identity-native infrastructure management to the print industry. Will introduces the company’s approach towards supporting a world that is secure, but not encumbered by passwords and the risks associated with sharing secrets across an open internet. He explains the challenge customers face in adapting a zero trust approach to secure shared print devices on the network.He outlines Datasec’s “Smart document exchange” approach to extending security capabilities to MFDs, using existing cloud based Identity Access Management (IAM) solutions and adapting them for shared device security. Datasec brings an identity layer on top, ach...2024-06-0136 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaModernising print management with Universal Print, with Issa Khoury, MicrosoftLouella is joined by Issa Khoury, program manager for Microsoft Universal Print, to discuss the security, cost, and complexity challenges of traditional on-premise print. With continuing demand for hybrid, flexible working environments, legacy print infrastructure is increasingly becoming a headache for IT managers. Cloud printing is one solution, but until recently it has struggled to take off – partly due to lingering security concerns among customers.Microsoft Universal Print resolves these concerns and greatly simplifies print infrastructure management for administrators, eliminating the need for VPNs and WANs. It also provides a better user experience, and improves security, supporting Zero Trust architecture an...2024-03-2634 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaEmbracing circularityin the print industry, with Peter Bragg, Canon EMEACanon’s Peter Bragg joins Louella to talk about sustainability and how the company’s strategy has evolved. Peter explains how the company’s own environmental targets and customer demand for sustainable products and services are shaping strategic and operational activity.Louella and Peter discuss CO2 targets and the role of regulation, such as the Corporate Sector Reporting Directive, in driving strategy forward with transparent reporting on a range of ESG measures. Peter also provides an insight into the weighting of sustainability and social value factors in tender processes across different sectors and countries, and the value of collaboration between suppli...2024-03-1839 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaModernising Endpoint Protection with HP Wolf Security, with Ian Pratt, HP Inc.Join Louella and HP’s Global Head of Security, Ian Pratt, as they discuss HP’s advances in endpoint security through threat containment and endpoint isolation.Ian explains how HP’s security strategy has evolved from a hardware/firmware focus to a holistic approach that secures OS, applications, user data, and content, providing the best security on the endpoint through HP Wolf Security.Threat containment is a key benefit of HP Wolf Security, using virtual machines to limit the ability of attackers to penetrate systems, providing protection without relying on detection. Ian underlines the importance of designing systems with resilience in min...2024-03-1436 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCybersecurity: Unlocking the MSP Opportunity, with Mike Puglia, KaseyaMike Puglia, General Manager of Security Products at Kaseya joins Louella to discuss the managed services opportunity for MPS providers in security.As many traditional MPS providers seek to transition to offer broader IT and security services, challenges can emerge across skills and expertise recruitment in a very competitive market. Mike and Louella discuss how the market has evolved and emerged through acquisitions, and sector culture change.They look at how automation can be used to manage customer support and optimise their use of resources and ability to scale. Mike details the security landscape for SMBs and how MSPs can...2024-03-1140 min
CISO Stories Podcast (Audio)A Printout on Secure by Design When Utilizing 3rd Parties - Bryan Willett - CSP #164With CISA just putting out new “secure by design” guidance, Lexmark CISO Bryan Willett pulls the curtain back on the curtain back on how Lexmark is approaching secure-by-design in its products Lexmark is at the forefront of secure by design as their products constantly touch highly confidential information in regulated industries, along with an established security record validated by IDC, Quocirca, and Bitsight. Bryan talks about the impact of secure by design on hardware manufacturers; the steps his company has taken to secure its products, monitor suppliers, and push updates; and his thoughts on the CISA guidance. Visi...2024-03-0524 min
CISO Stories Podcast (Video)A Printout on Secure by Design When Utilizing 3rd Parties - Bryan Willett - CSP #164With CISA just putting out new “secure by design” guidance, Lexmark CISO Bryan Willett pulls the curtain back on the curtain back on how Lexmark is approaching secure-by-design in its products Lexmark is at the forefront of secure by design as their products constantly touch highly confidential information in regulated industries, along with an established security record validated by IDC, Quocirca, and Bitsight. Bryan talks about the impact of secure by design on hardware manufacturers; the steps his company has taken to secure its products, monitor suppliers, and push updates; and his thoughts on the CISA guidance. This...2024-03-0524 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaStrengthening MFP Threat Prevention, with Jason Cort from Sharp & Gavin Rawson from BitdefenderJason Cort from Sharp Europe and Gavin Rawson from Bitdefender join Louella to discuss security for SMBs and the partnership between Sharp and Bitdefender.With SMBs facing a fast-changing range of threats to their endpoints, and attackers using tools such as AI to make their campaigns more sophisticated, it’s not surprising that Sharp research shows 2 in 3 European businesses feel anxious about security and ill-equipped to handle a breach. Jason and Gavin explain how Bitdefender’s anti-malware SDK prevents Sharp devices from being compromised and protects SMBs from attacks.They explore the support channel partners need to offer multilayered security solu...2024-02-2828 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaHow Adobe is driving print technology innovation, with Mike Scrutton, AdobeMike Scrutton, director of print technology and strategy at Adobe, joins Louella to discuss Adobe’s print technology innovations and how Adobe PDF – which is now officially an ISO Standard – has been key to its driverless printing model. In this fascinating and wide-ranging episode, Mike explains Adobe’s mission to make publishing accessible to all, and how security plays an important part in today’s hybrid, on-demand world.Mike and Louella also discuss the potential of AI to empower creativity and the importance of transparency, touching on how Adobe has incorporated AI into its tools, including its generative AI engine, Firefly.2024-02-2338 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAdvancing Print Security with RFID, with Mike Harris & John Villegas, ELATEC IncLouella and guests Mike Harris and John Villegas from Elatec discuss how to improve print security in highly flexible, hybrid work environments, and how the print channel can develop a stronger security sales proposition. With Quocirca research showing that print remains an important part of most organisations and 60% of data breaches relating to insecure printing practices, how can businesses ensure their printed data is protected, how can RFID technology solve print security challenges, and how can the channel zero in on security-led engagements? Hosted on Acast. See acast.com/privacy for more information.2024-02-1432 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe rise of green hushing, with Steve Pearce, KyoceraSteve Pearce, Group Head of Marketing at Kyocera joins Louella to talk about the phenomenon of ‘greenhushing’ and why some companies lack the confidence to talk about their genuine environmental achievements.Steve underlines the importance of making customers, colleagues, prospects and future employees aware of the sustainability performance of the business, and how bringing channel partners on the journey is proving successful.Louella and Steve discuss the lack of transparency over the impact of digital documents and server use and why printed documents shouldn’t always be seen as the “bad guy”. They also explore the advantages of extending product life and s...2023-11-1342 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaData-driven strategies for digitisation, with Joerg Hartmann, Konica MinoltaIn this edition of In the Spotlight with Quocirca Louella is joined by Joerg Hartmann, MD of Konica Minolta Germany and Austria, to discuss sustainability, security, AI, and other trends in the print industry.Konica Minolta is focused on a net-zero goal for 2050 through a mix of internal measures and technological advances. The company is seeing sustainability rise up the purchasing agenda and regulations such as CSRD influencing decisions.Joerg discusses how the industry needs to manage the transition from print volume-based revenues to broader managed IT services and the skills needed to support the shift. He discusses the need...2023-11-0623 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaEnterprise strategies for print and capture, with James Masters, LRSIn this edition of In the Spotlight with Quocirca Louella is joined by James Masters, EMEA VP, LRS, to discuss the company’s products, strategy, focus on enterprise market and plans for 2024.James explains the company’s history in large enterprises, starting from mainframe-related products and progressing through back-end application-related output solutions and serverless solutions.He explores how the market for managed output solutions changed during the pandemic, with banking and finance seeing a reduction in print volumes and retail and logistics seeing increases. He also discusses the different types of large enterprise and their approach to the cloud transition, incl...2023-10-3030 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAI and Printing Trends, with Radek Tetik, MyQIn this edition of In the Spotlight with Quocirca Louella is joined by Radek Tetik, Chief Technology Officer, MyQ to discuss AI at MyQ and the company’s strategy for 2024.Radek discusses how advances in computing power have led to the democratisation of AI and how it is enhancing workflows for customers that still receive a lot of paper-based data. MyQ’s products have been using AI and machine learning from the start through its OCR systems and now they also integrate with solutions such as HP’s Scan AI service. MyQ also uses AI in customer support.Radek and Louell...2023-10-1729 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAI opportunities in the hybrid workplace, with Stephen Miller, XeroxIn this edition of In the Spotlight with Quocirca Louella is joined by Stephen Millier, Chief Digital Officer of Xerox to discuss the “Relevance of AI in the Hybrid Workplace.”AI has truly come of age in 2023, entering the public consciousness and sparking huge debate. But now that it is here, businesses face the challenge of working out its relevance and use cases for solving their specific pain points, driving high performance, and realising AI-related value. This wide-ranging discussion sheds light on how AI can transform today’s hybrid workplace, improve employee and customer experience, and how Xerox is applying AI acr...2023-10-0929 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaEpson’s channel sustainability success, with Gary Smith & Richard Taylor, The DTP Group & XBM LtdThis episode Louella is joined by Nick Taylor, Channel Sales Manager, Epson UK&I; Richard Taylor, Managing Director XBM Ltd and Gary Smith, Divisional Head of Sales, DTP Group.The wide-ranging discussion covers the changing shape of the print market and importance of consultancy and experience in taking the customer relationship beyond like-for-like replacements and into the realm of a true business partnership.Sustainability is explored and the value of Epson’s new sustainability optimisation tool in helping partners build a conversation that makes sustainability performance tangible in financial terms. The panel also looks at how business inkjet devices are do...2023-06-1536 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaBuilding circularity through remanufacturing, with Harald List & Xavier Battinger, Ricoh EuropeIn this episode of In the Spotlight with Quocirca, we hear from Xavier Battinger and Harald List at Ricoh Europe. We discuss Ricoh's sustainability strategy, its Comet Circle approach to the circular economy and the Ricoh GreenLine remanufactured product line.To find out more visit www.ricoh-europe.com To learn more about Quocirca research and insights please visit www.quocirca.com Hosted on Acast. See acast.com/privacy for more information.2023-05-2923 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe future of cloud printing, with Jean-Francois d’Estalenx, CeliveoIn this episode of In the Spotlight with Quocirca, Louella Fernandes is joined by Jean-Francois d'Estalenx, CEO of Celiveo to discuss how cloud printing requirements are developing in the market.Timestamps:0:00 - Intro0:40 - Introduction to Celiveo2:08 - How is Cloud rapidly changing printing and scanning in the enterprise market?5:38 - Where is the complexity about Cloud coming from?9:20 - How is Celiveo addressing Cloud and Security?13:45 - How is Celiveo16:55 - Does Celiveo see an opportunity to integrate with a cloud platform?21:02 - What are Celiveo's key differentiators and what is Celiveo's startegy for the next year?26:55 - The...2023-05-0533 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaSoftware innovation for the future office - with Jakub Ahmadyar, Martin Janus & Radek Tetik, MyQAs their company celebrates 30 years in the business, MyQ founders Martin Janus, Jakub Ahmadyar, and Radek Tetik join Louella to discuss opportunities in the print management sector and how the company is differentiating itself in the cloud print market.The founding team reveals the importance of friendship in growing their business and how they took a Czech company global during a period of economic challenge in the late 2000s. Now, the impact of the pandemic in catalysing workplace and technological change is shaping how MyQ is pitching its proven technologies and user-centric tools.Martin, Jakub and Radek explore the links...2022-12-1933 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDriving channel sustainability impact with HP Amplify Impact, with Isabella Phoenix, HPIn this episode Louella is joined by Isabella Phoenix, Channel Sustainability Director, HPIsabella shares the history and aims of HP’s Amplify Impact Programme and its importance to HPs overall sustainability strategy. She underlines the importance of supporting partners to use sustainability as a route to commercial success and how the current economic environment is prompting even more interest.The critical role of data in driving success across a multinational programme and how this generates deep insights into the issues that matter to partners and their customers is a key topic. This is leading to robust engagement with a high pe...2022-12-1425 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDisrupting the future of office printing, with Gareth Jay, EpsonIn this episode Louella Fernandes, Director of Quocirca, is joined by Gareth Jay, Product Marketing Director at Epson Europe. We discuss how Epson is setting out to disrupt the traditional A3 office print sector with its WorkForce Enterprise AM-Series business inkjet printers. We hear how Epson's Micro Piezo technology offers sustainability and productivity benefits over laser technology and learn about Epson's Print Performance Managed Print Services (MPS) programme. For more information please visit https://www.epson.eu/en_EU/verticals/workforce-enterprise/ Hosted on Acast. See acast.com/privacy for more information.2022-12-0526 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe role of scanning in digital transformation, with Steve Chad, PFU (EMEA)In this episode of In the Spotlight with Quocirca, I am joined by Steve Chad, Customer Engagement manager at PFU (EMEA). We discuss the role of scanning as an enabler for digital transformation, the key factors driving digitisation and the opportunities for MPS providers to expand their information capture capabilities. Hosted on Acast. See acast.com/privacy for more information.2022-11-3033 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe UCaaS opportunity for the MPS channel, with Phillip du Fou, IntermediaIn this episode Louella talks to Philippe du Fou, Intermedia Sales Director, EMEA, about how MPS providers can build their capability in the Unified Communication as a Service (UCaaS) space. Philippe introduces the multiple communications channels open to workers in today’s hybrid, cloud-enabled work environment and the value of seamlessly bringing them together on a single globally available platform.They discuss the size of the UCaaS market opportunity and its future potential, looking at how MPS providers can launch and grow services that deliver recurring revenues. Philippe offers key tips for MPS providers who are evaluating UCaaS solution partners in...2022-11-2120 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaTransforming a global and iconic brand, with Deena LaMarque Piquion, XeroxIn this episode Louella talks to Deena LaMarque Piquion, CMO, Xerox to discover the challenges and opportunities of having a 116-year old iconic global brand. The conversation comes at a timely moment, close to the 84th anniversary of Chester Carlson’s production of the first electrophotographic image, the precursor of the photocopying machine.Deena discusses the importance of brand values and corporate citizenship in light of Xerox’s history of diversity and inclusion and its robust approach to sustainability. She highlights the challenges of adapting as the workplace environment changes, bringing more aspects of office life into the company’s sphere...2022-11-1433 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaForest Positive Printing, with Jamie McClunie, PaperCutIn this episode Louella is joined by Jamie McClunie, Product & Marketing Manager and self-confessed “sustainability nerd” at PaperCut.Jamie explains the value of B Corp for businesses aiming to ensure they are successful environmentally and socially as well as commercially. He introduces the PaperCut hackathon – a two-day company-wide innovation initiative that resulted in the creation of PaperCut Grows, an easy way to connect customers with a non-profit organisation so that when they print, they plant a tree under the Forest Positive initiative and help fight climate change.Louella and Jamie discuss how customers are viewing sustainability as a key business issue...2022-10-2935 min
The Career Happiness PodcastEpisode 143 How will the energy crisis affect the future of work ?In this episode I talk about How will the Energy crisis affect the future of work
1. Tik Tok videos I did see link for this here - https://www.tiktok.com/@somag25/video/7153633695411211526?is_from_webapp=1&sender_device=pc&web_id=7139894892125947397 and https://www.tiktok.com/@somag25/video/7136938311637142790?is_from_webapp=1&sender_device=pc&web_id=7139894892125947397
2. Talk I found on YouTube explaining energy crisis and how it impacts you - https://youtu.be/5-7EEpLwt3E
3. Working from home vs going back to office some articles show this could help
4. Inflation and...2022-10-2032 min
My Precious DataOeps, de printer vergeten te beveiligen!Printers en multifunctionele kopieermachines gebruiken we iedere dag, toch vergeten veel organisaties ze vaak te beveiligen. Uit een onderzoek van onderzoeksbureau Quocirca blijkt dat in 2021 twee derde (68 procent) van de bedrijven te maken heeft gehad met dataverlies als gevolg van kwetsbaarheden bij printers. Maar hoe komt het nu dat printers kwetsbaar zijn? En wat kunnen we doen om printers te beveiligen? Hoe maken cybercriminelen misbruik van printers? En wat moet je doen als een printer gehackt is? In deze podcast geeft security evangelist Eddy Willem antwoord op deze vragen. 2022-08-3119 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaEvolving Security Priorities, with Quentyn Taylor, Canon EuropeIn the Spotlight with Quentyn Taylor, Canon EMEA Product & Information Security and Global Incident Response Senior DirectorIn this episode, Quentyn and Louella discuss the factors driving infosecurity today and where print security fits in. He explains how Canon is making the experience of its internal security team available to customers and highlights the role of positive user training in strengthening a company’s cyber resilience. The shift to hybrid working and deployment of zero-trust principles is also explored in light of the developments Quentyn expects to see in the cyberthreat landscape over the coming year. Hosted on Acast. See ac...2022-07-0535 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAdvancing sustainability through digital transformation, with Sylvie Thomas, LexmarkSylvie Thomas, Head of Sustainability Policies & CSR for Lexmark Europe Middle East & Africa (EMEA) joins Louella Fernandes director of Quocirca to discuss best practices for enhancing sustainability through digitisation. In this episode we discuss how circular principles are being applied to the print industry. We hear about Lexmark’s holistic approach encompassing sustainable design, efficient use, responsible reuse, refurbishment and recycling. Sylvie explains Lexmark’s involvement in the C-Servees project, its approach to reverse logistics, the application of blockchain and how Lexmark is leveraging synergies between digitisation and sustainability. Hosted on Acast. See acast.com/privacy for more information.2022-06-1435 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaInnovating the employee experience, with Paul Birkett, HPIn this episode I am joined by Paul Birkett, Head of Digital Services at HP to discuss software innovation and the opportunity around employee experience and engagement. Paul reveals the powerful potential of data analytics derived from managed print services to deliver insight into employee behaviour and satisfaction, and why the industry should view data as a crucial business asset in a hybrid workplace. Hosted on Acast. See acast.com/privacy for more information.2022-06-0634 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaInnovating in a Mature Market, with Tracey Koziol, XeroxIn the Spotlight with Tracey Koziol, SVP global offerings at Xerox. In the final episode of series three of In the Spotlight with Quocirca, discover how Xerox is innovating in a mature market and creating customer value. Tracey explains how new businesses divisions focused on areas such as 3D printing, IoT and circular economy are striving to solve societal issues, while in the traditional print market security, flexibility, and resilience are key customer objectives. Learn how Xerox has prioritised customer and partner communication during the pandemic period to ensure it delivered solutions and analytic insights that made a real difference ac...2022-03-2842 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaTransforming print and capture to the cloud, with Simon Hill, VasionIn this episode Simon and Louella discuss Vasion’s approach print and capture transformation in the cloud. We hear how a cloud-based solution through a single platform provides flexibility and scalability, addressing CIO priorities for accelerated digital transformation. Hosted on Acast. See acast.com/privacy for more information.2022-03-2141 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe Human-Centric, Sustainable Workplace, with Rod Tonna-Barthet, KYOCERA Document Solutions UKRod and Louella discuss Kyocera’s strategy for developing its complete digitisation ecosystem post-pandemic, and explore his views on finding the right balance in hybrid working. The podcast also looks at how Kyocera is helping channel partners extend conversations from the traditional MPS environment into other specialist IT areas, and the role of MSP partnerships. Finally, Rod explains Kyocera’s sustainability approach and how it is helping channel partners engage with customers on the issue. Hosted on Acast. See acast.com/privacy for more information.2022-03-1441 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaAccelerating As-a-Service Enablement, with Colin Bosher, EKM GlobalIn the Spotlight with Colin Bowsher, Group CEO of EKMIn this episode Colin talks to Louella about the opportunity for the channel to move up the value chain by outrunning the commoditisation of the industry and delivering seamless as-a-service solutions that leverage remote service automation and management. He also discusses the future direction of the industry and EKM’s experience over the past two years. Hosted on Acast. See acast.com/privacy for more information.2022-03-0734 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe IT Services Opportunity, with Aurelio Maruggi, ApogeeIn this episode Aurelio Maruggi, CEO of Apogee, a wholly owned HP subsidiary, talks about how Apogee has moved ahead of the curve to transition to providing Managed IT Services, highlighting the scale of the opportunity and how the business plans to secure market share, innovate and drive growth. Hosted on Acast. See acast.com/privacy for more information.2022-02-2827 min
In the Spotlight - The Smart Connected Workplace Podcast with QuocircaChannels to IT Services Success, with Jason Cort, Sharp EuropeIn this episode of In the Spotlight with Quocirca, I am joined by Jason Cort, European Director of Product Planning and Marketing at Sharp Europe. We discuss Sharp's move into the IT Services Market, its Audio Visual business and how it is working with channel partners to extend their value beyond print. Hosted on Acast. See acast.com/privacy for more information.2022-02-2127 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaFrom MPS to business outcome driven IoT, with Phil Carter, LexmarkIn the spotlight with Lexmark – Expanding MPS expertise into the IoT marketIn this episode of Quocirca’s In the Spotlight video podcast series, Phil Carter, Director of IoT and Managed Services at Lexmark talks to Louella Fernandes about the company’s dynamic expansion into the IoT market.Key topics include:The importance of focusing on outcomes and deriving true business value when planning IoT projectsThe synergies between MPS management and IoT fleet managementThe use of AI and ML to refine IoT device managementKey target markets for Lexmark’s Optra IoT platformFor more about Lexmark and its IoT offerings, visit: https://www.lexm...2021-12-1325 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDistributed print and opportunities for SMBs, with Chris Marshall, Brother International EuropeIn The Spotlight with Brother – SMB transformation opportunities and the potential of distributed printQuocirca talks to Chris Marshall, European Director of Business Printing & Solutions, Brother International Europe to discover how it is working with its channel to help SMBs meet distributed print needs and deploy powerful working from home solutions. We discuss the importance of management solutions for distributed print devices and the scope for Brother channel partners to build out their offerings, as well as the opportunity for A4 devices as businesses move away from a centralised A3-based model.Topics covered include:The impact of COVID-19 on the SM...2021-12-0635 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDriving SMB Automation Success, with Joanne Collins Smee, XeroxIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Joanne Collins Smee, EVP, Chief Commercial, SMB and Channels Officer, Xerox. We discuss how SMBs are using automation to drive digital efficiencies and boost productivity and hear that robotic process automation (RPA) is no longer the exclusive domain of large enterprises and now accessible to SMBs. Learn how Xerox's RPA solution is helping SMBs automate manual tasks and focus on higher value tasks.Topics include:The impact of the pandemic on SMBs' digital transformationHow SMBs are streamlining paper-based, manual processes with automationHow Xerox is ma...2021-11-2943 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe Future Intelligent and Sustainable Workplace, with David Mills, Ricoh EuropeIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to David Mills, CEO Ricoh Europe about how the company has adapted to digital disruption in the print market and its strategy for supporting customers and partners through the Covid recovery. David explains how Ricoh is managing its own hybrid workforce and how it is applying what it has learned for customers’ benefit with new applications such as Ricoh Spaces, which helps companies manage office space. Louella and David discuss Ricoh’s timely acquisition of DocuWare and how it is helping businesses from SMBs to large...2021-11-2236 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaSustainable advantage with business inkjet, with Rob Clark, EpsonIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Rob Clark, Senior Vice-President, Epson Europe about the sustainability and management benefits of heat-free, low intervention business inkjet technology. They also explore how the shift to hybrid working is generating customer demand for a more distributed, but manageable print fleet that allows users to get print where they need it.Topics covered also include:- Epson’s PrecisionCore technology and its benefits- Epson’s view on HP’s decision to discontinue PageWide A3 and A4 office portfolio products- How the company is supporting channel partners...2021-11-1531 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaIntelligent Automation in the Hybrid Workplace, with Chris Strammiello, KofaxIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Chris Stramiello, SVP of Channel Sales and Partnerships, Kofax, about intelligent automation in the workplace and its potential to transform manual and legacy paper-based processes and eliminate low value, repetitive tasks. Chris and Louella discuss the challenges and opportunities of digital transformation and how the channel can develop software-based propositions, exploring the importance of changing mindset around automation. Topics include:How Kofax defines digital transformation in the context of print and captureThe challenges and opportunities for businesses as they automate key processesThe advantages of in...2021-11-0930 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaIntegrating sustainability into new business models and the hybrid work environment, with Dave Prezzano, HP UK & IrelandIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes talks to Dave Prezzano, Managing Director UK & Ireland at HP.As the issue of climate change grows increasingly urgent, sustainability is becoming a key factor in procurement decisions for customers of all sizes. The podcast explores how print devices and business models can evolve to support net zero ambitions and how to drive sustainability in the new hybrid workplace. It also looks at how MPS providers can integrate environmental messaging in their go-to-market strategy. Topics include:• People, Planet & Community – the three pillars of HP’s sustainable impact s...2021-10-1827 min
What's in Jordan's MindSo Many LaughsVulgo enim dicitur: Iucundi acti labores, nec male Euripidesconcludam, si potero, Latine; Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quasi ego id curem, quid ille aiat aut neget. Quos qui tollunt et nihil posse percipi dicunt, ii remotis sensibus ne id ipsum quidem expedire possunt, quod disserunt. Sed tamen intellego quid velit. Quis non odit sordidos, vanos, leves, futtiles? Praeclare enim Plato: Beatum, cui etiam in senectute contigerit, ut sapientiam verasque opiniones assequi possit. Quocirca intellegi necesse est in ipsis rebus, quae discuntur et cognoscuntur, invitamenta inesse, quibus ad discendum cognoscendumque moveamur. Quodsi, ne...2021-10-1602 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCustomer-centricity and IT managed services, with Todd Croteau, All Covered Konica MinoltaIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes is joined by Todd Croteau, President, All Covered IT Services at Konica Minolta.As small and medium-sized businesses adapt to new hybrid working demands, the podcast examines how customer-centricity is critical for companies aiming to win SMB clients. It explores the evolving demand for IT services, how traditional managed print service providers should adapt, and what the future holds. Topics include:How Konica Minolta has approached the transition to IT service delivery and its strategy in EuropeKey SMB priorities for IT servicesHow to build a customer-centric cu...2021-10-0435 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaAccelerating change in the digital workplace, Mark Ash, Konica Minolta Business Solutions UKIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca, is joined by Mark Ash, Chief Revenue Officer, Konica Minolta Business Solutions UK.Key highlights of the podcast include:- Konica Minolta’s strategy in the digital workplace- How Konica Minolta and its channel partners are helping customers adapt to the hybrid workenvironment- The rise of cloud print adoption and how Konica Minolta is addressing this demand- Konica Minolta’s strategic alliances beyond printingFor more information about Konica Minolta, visit www.konicaminolta.co.ukSubscribe to our YouTube channel: www.youtube.com/quocirca Connect with us on...2021-07-1733 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCloud printing in the zero trust hybrid work era, with Christoph Hammer, ThinPrintIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca, is joined by Christoph Hammer, Senior Vice President Cloud Services ThinPrint.Key highlights of the podcast include:- Cloud printing and its role as an enabler of Zero Trust principles- Ezeep's product strategy and vision- Opportunities and challenges in the print channelFor more information about Ezeep, visit www.ezeep.comSubscribe to our YouTube channel: www.youtube.com/quocirca Connect with us on LinkedIn:linkedin.com/company/quocircalinkedin.com/in/louella-fernandes-43a25a8/ Hosted on Acast. See acast.com/privacy for more information.2021-07-0943 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaBeyond cloud print with workplace assistant solutions, with Martin Janus, MyQIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca is joined by Martin Janus, CEO, MyQ to discuss workplace assistant solutions, beyond print.Key highlights of the podcast include:- How cloud printing and capture has evolved in the past year- MyQ’s Smart Digitial Workplace Assistant- MyQ’s focus on workplace productivity- Opportunities and challenges in the cloud print marketFor more information about MyQ, visit www.myq-solution.com/Subscribe to our YouTube channel: www.youtube.com/quocirca Connect with us on LinkedIn:linkedin.com/company/quocirca linkedin.com/in/louella-fernandes-43a25a8/ Ho...2021-07-0436 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaMaking MPS future-proof with cloud remote management, with Nicola de Blasi, MPS MonitorIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes is joined by Nicola de Blasi, CEO, MPS Monitor. The podcast focuses on how print management is evolving to support the security demands of the hybrid work environment and how MPS Monitor is working with channel partners to help them gain deeper insight into their customer’s print environment. Key highlights of the podcast include:The evolution of traditional print looking at key market trends, including cloud, security, home printing and analyticsHow MPS Monitor’s platform utilizes a DCA model and how this approach compares to the ap...2021-07-0140 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe Netflix of Print Management?, with David Jenkins, founder and CEO, direct print.ioIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca, welcomes David Jenkins, founder and CEO, directprint.io. The podcast discusses the parallels between the media and print industries and how customer-led purchasing is making its way into the B2B world.Key highlights of the podcast include:Applying consumer subscription models from the media industry to the B2B print world How the B2B2C model is transforming the user experienceGuiding online user choices for smart printing through ‘Nudge theory’ Driving solutions-centric rather than hardware-centric sales The benefits of collaborative partnerships, innovation, standa...2021-06-2833 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe value of digital transformation in the print industry, with Oscar Sanchez, Kyocera Document Solutions AmericaIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes is joined by Oscar Sanchez, president and CEO, Kyocera Document Solutions America, to discuss the value of digital transformation in the print industry. Key highlights of the podcast include: Kyocera’s strategy in the US and how it compares to EuropeKyocera’s approach to Environmental, Social and Governance concerns (ESG) in the current climateThe impact of print volume decline on the channel and how Kyocera is supporting its partnersThe shift to ecommerce, subscription models and cloud offerings Kyocera’s plans for organic growth and partnerships with IT service...2021-06-2526 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaRedefining digital transformation through print and document capture, with David Fung, Process FusionIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes, director of Quocirca, welcomes David Fung, CEO, Process Fusion. This podcast discusses the opportunities to redefine digital transformation through print and document capture. Key discussion points include: How Process Fusion evolved from the merger of UniPrint and CapturePointThe role of print and capture in digital transformation Simplifying print and document capture processesThe Process Fusion 360 PlatformAugmenting sales channels through Azure MarketplaceWhat’s next for the print industry?For more information on Process Fusion visit www.processfusion.comSubscribe to our YouTube channel: www.youtube.com/quocirca Connect with us o...2021-06-2041 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCloud Migration and Innovation, with Anthony Vigliotti, Y SoftIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes, director of Quocirca, welcomes Anthony Vigliotti, VP of product marketing, Y Soft. The conversation focuses on opportunities around cloud workflow and how Y Soft’s approach combines both edge appliance and its traditional SafeQ product.Discussion highlights include:Cloud print adoption and challenges in today’s Work from Anywhere environmentY Soft’s strategy around its OMNI Bridge platform and key customer benefits The difference between SMB and enterprise requirements in terms of cloud printing and workflow needsExamples of how Y Soft has helped customers transition to the clou...2021-06-1428 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaCloud-native Printing for the Modern Workplace, with Hugo Marqvorsen, PrintixIn this episode of Quocirca's In the Spotlight video podcast, Louella Fernandes, director of Quocirca, meets Hugo Marqvorsen, Founder and Sales Director, Printix.In the podcast, they discuss cloud-native printing in the modern workplace, examining how the cloud can help organisations deliver a print infrastructure that adapts to various office and remote worker needs across a wide range of businesses. Specifically, Louella and Hugo discuss how Printix has taken a very different approach in the market, targeting the cloud MSP channel.Key discussion points include:How and why Printix was establishedHow Printix's experience with Danish customers has shaped the company's...2021-06-0730 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDelivering enterprise cloud security, with Adam Bishop, Everyone PrintIn this episode of Quocirca's In the Spotlight video podcast, Louella Fernandes meets Adam Bishop, VP of Marketing and Alliances, Everyone Print. The focus of the podcast is enterprise cloud security. Key discussion points include:Changes and challenges in the print market in regards to cloud adoption in the print channel and the impact on securityPerceptions and considerations around cloud print security in the hybrid workplaceCustomer examples of how Everyone Print has worked with organisations with stringent security requirements How businesses are addressing Zero Trust security models with cloud printingAnalytics, print volume trends and what's next for the industry For...2021-05-3128 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDistribution excellence in the changing market, with Alex Tatham, WestcoastIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes speaks with Alex Tatham, Managing Director of leading IT distributor Westcoast Ltd, one of the largest privately-owned UK companies.Louella and Alex discuss how Westcoast has performed over the past year, distribution excellence in the changing market, and opportunities for resellers to become true MSPs.Key topics covered include:How agility has proven to be key to Westcoast’s success, helping the company grow by 25% over the past year, shifting 4 million devicesAlex’s view on the commercial print market and how Westcoast will form a ‘centre of gravity...2021-05-2424 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaApplying sustainability principles beyond print, with Henning Ohlsson, EpsonIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca, welcomes Henning Ohlsson, Director of Sustainability Epson Europe and Managing Director Epson Deutschland GmbH. In the podcast they discuss:• How the pandemic has affected the sustainability agenda • How sustainability is embedded in Epson’s 70-year heritage • How the pandemic has accelerated Epson’s sustainability roadmap • The key Epson technologies that are built with sustainability in mind • How technology can help businesses improve their sustainability credentials • How Epson is helping its channel partners to include sustainability in their customer engagements For more information about Epson, visit: www.epson.e...2021-05-1738 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaNavigating security in the hybrid workplace, with Shivaun Albright, HPIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes, director of Quocirca, welcomes Shivaun Albright, Chief Technologist of Print Security, HP Inc. Shivaun is one of HP’s leading security experts and, for over a decade, has defined the cybersecurity strategy for HP’s printing and imaging business. In this podcast they discuss security challenges and opportunities in the hybrid workplace, and the strategies that HP has undertaken to help organisations mitigate print security risks. Key discussion points in the podcast include: How remote working is impacting the threat landscapeWhat this means for the print infrastructureThe implic...2021-05-0931 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaIf you're not serverless, you're not digital - with Garrett Helmer, Vasion & Kristin Escobar, AWSIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes, director of Quocirca, is joined by Garrett Helmer, CMO, Vasion and Kristin Escobar, Global Segment Lead, Digital Workplace Partners, AWS.In the podcast, they discuss opportunities around serverless printing and the partnership between AWS and Vasion. PrinterLogic remains a solution under the Vasion brand.Key discussion points include:What is the AWS Digital Workplace Competency and what are the partner benefits?What benefits has Vasion gained by leveraging its partnership with AWS and the wider AWS cloud marketplace?What are some of the limitations around Universal Pr...2021-04-3039 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDisrupting cloud printing with edge mesh and IoT, with Chris Dance, PapercutIn this episode of Quocirca’s In the Spotlight video podcast series, Louella Fernandes joins Chris Dance, CEO of PaperCut, to discuss edge mesh technology in the print industry. PaperCut provides print management software that helps businesses reduce waste, save paper and consumables, improve document security and encourage responsible printing behaviour. In this podcast, Louella and Chris examine the evolution of edge mesh technology, the cloud and IoT and how PaperCut is reinventing cloud printing by applying these concepts to its PaperCut Hive platform. Chris provides insight into how edge mesh technology addresses the key requirements that IT departments now ha...2021-04-2227 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaChannel opportunities in the hybrid workplace, with Dom Gryszan, ApogeeIn this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes is joined by Dom Gryszan, Marketing Director at Apogee. In the podcast, they discuss channel opportunities in the hybrid workplace. Apogee is Europe’s largest multi-brand provider of managed print services, document and process technology and outsource services.Dom provides insight into HP’s acquisition of Apogee in 2018, which has enabled Apogee to remain an independent subsidiary, complementing HP’s innovation and experience with Apogee’s agility and service delivery capabilities. Assessing the past 12 months, Dom and Louella address key opportunities and challenges across the channel. Dom provides i...2021-04-1622 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaReimagining Future Workspaces with Alpesh Unalkat, CEO of AuraIn this episode of Quocirca’s ‘In the Spotlight’ video podcast series, Louella Fernandes is joined by Alpesh Unalkat, CEO of Aura.In the podcast, they focus on ‘Reimagining Future Workspaces’ and discuss workplace transformation strategies, particularly in light of the challenges of COVID-19.With the pandemic having accelerated digital transformation, they explore how Aura’s offerings around workspace innovation is helping MPS providers prepare for the ‘new normal’ of the hybrid work environment. While this new normal promises increased productivity, greater access to talent, reduced costs, and better employee experiences, Louella and Alpesh agree that remote working can stifle creativity and c...2021-04-1219 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaDriving higher value MPS engagements with analytics, with Roger Stocker, IntuitiveIn this episode of Quocirca’s ‘In the Spotlight’ video podcast series, Louella Fernandes welcomes Roger Stocker, CEO of Intuitive, providers of expert print management and process management dashboards. In the podcast, we examine how data and analytics can help managed print service (MPS) providers move up the value chain and drive increased revenue. We also explore key industry trends, including security, cloud and sustainability, and take a post-pandemic look ahead at the print industry across various industry sectors.Sharing customer examples, Roger explains how the Intuitive platform helps print manufacturers and their partners deliver in-depth analytic insight into print and di...2021-04-0529 minIn the Spotlight - The Smart Connected Workplace Podcast with QuocircaThe smart connected workplace opportunity, with Mike Feldman, XeroxIn the first of Quocirca’s video podcast series, ‘In the Spotlight’, Louella Fernandes, director of Quocirca, is joined by Mike Feldman, president of the Americas Operations and Global Document Services for Xerox.In the podcast, they examine the emergence of the smart connected workplace and how channel organisations can capitalise on its opportunities. They also lift the lid on key trends in the industry and exciting new developments and innovations at Xerox, including 3D printing, sensors, sustainability, multifunction devices, IoT, AR and more. Kicking off the conversation, they focus in on the future of the traditional office and its transf...2021-03-2540 min
MPSA Education CommitteeQuocirca MPS Study 2019 - Louella FernandesLouella Fernandes joins the MPSA Education committee to discuss her findings from her 2019 MPSA study. This was a global study with some fascinating information derived from it.
2020-03-0434 min