Shows
Unique ContributionsA look inside the RELX business culture: learn what drives performance for leaders, managers and employees alikeIn this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture. They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible.This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation. A video version of this episode is available at https://youtu.be/R4bt8WBUtqk2025-07-1038 minUnique ContributionsA truly unique contribution: We shake things up and put the questions to YS ChiIn this episode, we turn the tables on our usual host YS Chi, who becomes our guest for the week. Join us as Márcia Balisciano, RELX Chief Sustainability Officer and Global Head of Corporate Responsibility, poses the questions to reveal fascinating insights from 20 years of curiosity, learning and working with great people at RELX. YS Chi, RELX Director of Corporate Affairs shares with Márcia what we mean by our Unique Contributions. As he celebrates two decades at RELX, YS reflects on how the company has evolved, what drives the business to focus on corporate responsibility and...2025-06-1934 minUnique ContributionsResearch integrity, AI, open access - how Elsevier is navigating the hot topics of scientific publishingIn this episode, YS Chi interviews Laura Hassink, Managing Director of Elsevier journals. Elsevier publishes 17 percent of the world's research output across its 3,000 journals. This gives it a unique vantage point on some of the biggest issues currently discussed in the research and scientific communities: research integrity, trust in science, AI, and the 'pay to read' and 'pay to publish' models. Laura discusses these issues head on. This episode is also available on YouTube at https://www.youtube.com/watch?v=YdfVzdzUKLQ2025-04-0325 minUnique ContributionsData, trust and rising premiums: Insights from LexisNexis Risk SolutionsIn this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE2025-03-2732 minUnique ContributionsUnmasking digital fraud: How AI and biometrics are changing the game. Insights from LexisNexis Risk SolutionsIn this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks. What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like? Who is most at risk? This episode is also available on YouT...2025-03-2029 minUnique ContributionsCustomer-centric technology in the events industry: a discussion with RX leadersIn this episode, YS Chi speaks with Brian Brittain, Chief Operations Officer, and Gaby Appleton, Chief Product Officer at RX, the global events business. The events industry is all about connecting buyers and sellers and bringing people together to enable them to grow their business. Far from being a threat to in-person events, as many feared, the pandemic triggered an acceleration in the development of technology which is transforming the customer experience, making participation easier and more productive. What does that look like in practice and how is technology changing the customer experience? Brian and Gabby discuss tec...2025-03-1339 minUnique ContributionsAI diplomacy: the difficult balancing act between innovation and regulationYS Chi speaks with Philippa Scarlett, RELX global head of government affairs. As a child of diplomats, Pippa has a unique background which gives her cross-cultural competency in a role that requires global thinking. She shares her insights on how different governments think about AI and the opportunities and challenges they face when leveraging AI and generative AI for their own use. What are the different governmental approaches to AI regulation? How best to approach regulation when facing such a pace of technological change? And in the absence of regulation, what roles can companies play in advancing innovation and r...2025-03-0625 min
Unique ContributionsGenerative AI and the law: how customers are adopting this new technology and creating value. Insights from LexisNexisIn this first episode of Season Four, YS Chi speaks with Sean Fitzpatrick, CEO of LexisNexis North American, UK & Ireland. In June 2023, YS interviewed Mike Walsh, CEO of LexisNexis Legal & Professional, a few months after introducing generative AI at scale to the legal profession. Fast forward to 2025 and thousands of small and large legal firms are now actively using this new technology across multiple regions. YS asks Sean how customers are adapting to, and adopting this new technology. Can it be trusted? What impact will it have on law firms' business model and the billable hou...2025-02-2634 min