Shows
Healthcare Executive PodcastFrom Feedback to Future: Elevating the Patient ExperienceTy Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.2025-07-2200 min
The Connection: Where Tech Meets Humanity in HealthcareHow AI is Making Families Better Healthcare PartnersIn this episode, Liz Jones and Darren Kilroy are joined by Steve Lewis, Founder & CEO of Nabu.ai, to explore how lived experience as a carer can drive meaningful healthcare innovation. From working with rock stars to advocating for his daughter Bowie, Steve shares how isolation, communication breakdowns, and the need for better patient experiences led him to create an AI-powered solution that puts families at the centre of care.Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. What You’ll Learn:How becoming a primary carer can be...2025-07-1716 min
Talking HealthTech533 - From Vision to Impact: Uniting’s Journey with RLDatix to Enhance Workforce and CareIn this episode of Talking HealthTech, host Peter Birch speaks with Brad Kearns, Head of Strategic Workforce Planning & Talent Acquisition at Uniting NSW.ACT, about the realities of workforce management in aged care and the organisation’s journey with RLDatix’s technology platforms. Recorded from the RLDatix booth at the Digital Health Festival 2025, the conversation explores how Uniting leverages workforce management systems to improve rostering, enhance staff experience, and drive operational efficiency across their residential aged care and community services.Key TakeawaysTechnology implementation in aged care goes beyond just adding new systems; true...2025-07-0210 min
The Connection: Where Tech Meets Humanity in HealthcareFrom Surgeon to System Leader: Prof. Stella Vig on Care, Courage and the Future of HealthcareWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this episode, Liz Jones and Darren Kilroy are joined by Prof. Stella Vig, Deputy National Medical Director for Secondary Care at NHS England, to dive into challenges in surgery, the evolution of medical careers, and the transformative potential of AI in healthcare.What You’ll Learn:How challenging career stereotypes and pursuing unconventional paths can lead to groundbreaking achievements in medicineWhy the "if you can't see it, you can't be it" mentality shouldn't limit medical career aspirationsThe critical role of me...2025-07-0211 min
The Connection: Where Tech Meets Humanity in HealthcareWhen AI Feels Human: The Leadership Balance AheadWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.As AI shifts closer to the heart of patient care, what questions should NHS leaders be asking now? Liz and Darren explore the leadership choices, challenges, and balance ahead.In this episode, Chief Customer Officer Liz Jones and Medical Director Darren Kilroy dive deep into the evolving relationship between data, artificial intelligence, and human intelligence in healthcare delivery. Recorded ahead of the NHS Confederation Expo 2025, they explore recent healthcare policy developments, the democratisation of healthcare data, and the...2025-06-1123 min
The Connection: Where Tech Meets Humanity in HealthcareHow Ambient Technology & AI are the Future of Patient CareWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this episode, Liz Jones and Darren Kilroy are joined by Henry Morriss, Director of Clinical Informatics at Manchester Foundation Trust, to dive into how ambient technology is revolutionising patient care documentation.What You’ll Learn:How ambient technology is reducing documentation burden for nurses and clinicians while improving patient interactionWhy AI-generated communications often demonstrate more perceived humanity than clinician-written responsesThe critical role of data validation in managing hospital waiting lists effectivelyHow wearable technology and predictive analytics are en...2025-05-2217 min
The Connection: Where Tech Meets Humanity in HealthcareClinical Leadership: The Key to Successful Digital Health ImplementationWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this episode, Liz Jones and Darren Kilroy are joined by Henry Morriss, Director of Clinical Informatics at Manchester Foundation Trust, to share insights into the evolving landscape of digital healthcare and AI implementation.What You’ll Learn:How to successfully manage digital transformation while supporting staff across different levels of tech literacyThe critical role of clinical leadership in implementing healthcare technology systemsWhy addressing digital inequalities is essential when introducing new healthcare technologiesHow to balance AI implementation with practical clinical benefits an...2025-05-0123 min
Talking HealthTech519 - The Role of AI, Policy, and Governance in Transforming Healthcare SystemsIn this episode of Talking HealthTech, Peter Birch speaks with Dan Michelson, CEO of RLDatix, Leanne Lind, Head of Policy Governance at St. John of God Health Care, Imtiaz Bhayat, CIO at Regis Aged Care, and Barbara Staruk, Chief Product Officer at RLDatix. They discuss how tech, AI, and innovation are changing healthcare policy, compliance, and more. This episode was recorded at the Connected Health & Care Summit Asia-Pacific 2025 in Melbourne, hosted by RLDatix.Key Takeaways:🌍 RLDatix is making waves globally wit...2025-04-3041 min
The Connection: Where Tech Meets Humanity in HealthcareTechnology as a Partnership: Breaking down Barriers in Healthcare InnovationWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this episode, Liz Jones and Darren Kilroy are joined by Sam Shah, a key voice in digital health, clinical policy, and public health, to share insights on the evolving role of technology in healthcare.What You’ll Learn:The three critical ingredients for successful digital transformationAddressing common fears about AI replacing jobsThe framework for breaking down information governance barriers through better understanding of existing regulationsHow to create effective procurement partnerships between healthcare organizations and technology vendorsThe importance of balancing te...2025-03-2033 min
The Connection: Where Tech Meets Humanity in HealthcareThe NHS Productivity Puzzle: How Workforce Tech Can HelpWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this episode, Darren Kilroy, Medical Director at RLDatix, and Liz Jones, Chief Customer Officer at RLDatix, discuss the annual NHS Operational Planning Guidance and its significance in the context of the upcoming ten-year plan. They explore how healthcare organisations facing efficiency and productivity targets can find sustainable improvements without constantly seeking revolutionary changes.Here are some talking points from the conversation:The challenge of finding new ideas for efficiency when organisations are "out of...2025-02-2722 min
The Connection: Where Tech Meets Humanity in HealthcareTurning Healthcare Data into Action with Andy Cowper & Will BrowneWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.In this special guest-hosted episode, recorded at the RLDatix Connected Health and Care Summit 2024, Andy Cowper, Owner and Editor of Health Policy Insight, is joined by Will Browne, Chief Technology Officer at Emrys Health, to explore the transformative role of data and technology in healthcare.Here are some talking points from the conversation:The importance of collaboration between data scientists and cliniciansWhat role does organisational culture play in leveraging data effectivelyCritical challenges posed by technology and how to overcome themPractical...2025-02-0617 min
The Connection: Where Tech Meets Humanity in HealthcareWhy Healthcare Careers Offer Endless Opportunities with Peter CarterWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix.In this episode, recorded at the RLDatix Connected Health and Care Summit 2024, Peter Carter, former General Secretary of the Royal College of Nursing, joined us to discuss the diverse career paths in healthcare.Here are some talking points from the conversation:Why it is important to promote the positive aspects of nursingThe potential for diverse career paths within the NHSThe critical need for better remuneration and working conditions to improve...2025-01-1621 min
The Connection: Where Tech Meets Humanity in HealthcareWinter Reflections: Health Technology and Humanity in 2024Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix. In our last episode for 2024, we reflect on the unique challenges of healthcare during the winter months.Here are some talking points from the conversation:Patient flow bottlenecksThe evolution of triage systemsWhat impact do performance league tables have on healthcareThe importance of collaboration between healthcare providers and local authoritiesThe rewards and frustrations of working in healthcare👉 At RLDatix, we understand that health and care is a com...2024-12-2315 min
The Connection: Where Tech Meets Humanity in HealthcareTechnology + Humanity in Healthcare: Insights from Dan Michelson, CEO of RLDatixWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix. In this episode, Dan Michelson, Chief Executive Officer at RLDatix, joined us to share his early reflections on his time in the organization and thoughts on the vital intersection of technology and healthcare.Here are some talking points from the conversation:The importance of human-centered design in health techOpportunities AI brings to the healthcare workforce, safety, and complianceRebuilding trust as a critical step to collaboration and innovation in h...2024-12-1735 min
The Connection: Where Tech Meets Humanity in HealthcareWhy AI and Healthcare Tech Needs to Work for People with Professor Alison LearyWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix. In this episode, recorded at the RLDatix Connected Health and Care Summit 2024, Professor Alison Leary, Chair of Healthcare and Workforce Modelling at London South Bank University, joined us to discuss the evolving role of technology in enhancing healthcare without losing the human touch.Here are some talking points from the conversation:Why the latest shift in healthcare workforce planning could be a game-changerHow AI can ease clinicians' burden w...2024-12-0522 min
The Connection: Where Tech Meets Humanity in HealthcarePatient-Centred Safety and Innovation with Marcos Manhaes of NHS EnglandWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix. This week, Marcos Manhaes, Associate Director of Commercial Systems, Data, and Insight at NHS England, joins us to share insights into the evolving intersection of technology and patient safety, offering a glimpse into the future of healthcare innovation.Here are some talking points from the conversation:Marcos' driving force behind patient safetyHow data allows healthcare professionals to meet patient demands for real-time, personalised careThe role of staff engagement a...2024-11-1439 min
The Connection: Where Tech Meets Humanity in HealthcareCreating a Culture of Safety Through Listening and Collaboration with Helen HughesWelcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and Darren Kilroy, brought to you by RLDatix. This week, Helen Hughes, Chief Executive at Patient Safety Learning, joins us to explore how people, technology, and healthcare come together to create great experiences and support patient safety.Here are some talking points from the conversation:The true scope of patient safetyWhy healthcare leaders must prioritise patient safetyHow to make patient safety everyone's jobEssential principles for electronic patient system (EPS) successHelen brings over 30 y...2024-10-2442 min
The Connection: Where Tech Meets Humanity in HealthcareThe Intersection of Technology and Humanity in Healthcare with Leigh Malyon at NHS Confed Expo 2024Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, hosted by Liz Jones and brought to you by RLDatix. This week, we’re coming to you from NHS Confed Expo 2024, and our special guest is Leigh Malyon, Head of Medics at RLDatix. RLDatix is a global enterprise software company offering software and services tailored to healthcare organizations.Here are some talking points from the conversation:The importance of bringing humanity into technologyHow productivity has become a more prominent topic in healthcareThe way there is often more capacity within the sys...2024-10-2451 min
The Connection: Where Tech Meets Humanity in HealthcareThe Connection: Where Tech Meets Humanity in Healthcare TrailerThe Connection: Where Tech Meets Humanity in Healthcare is your go-to podcast that explores the intersection of technology and human-centred care within the healthcare space. Brought to you by RLDatix, we navigate how software solutions can streamline healthcare operations, enhance the working lives and job satisfaction of healthcare professionals.
With discussions from leaders in healthcare and technology, The Connection delves into the complexities of healthcare systems, innovative practices, and the deep impact of technology on healthcare delivery and patient care. Join us as we uncover the stories behind the tech, offering actionable insights and fostering discussions that bridge the gap...2024-10-1602 min
Outcomes RocketThe Future of Healthcare Staffing with Ann Louise Puopolo, Chair of the Customer Advisory Board at RLDatixRecognizing the front-line healthcare professionals’ contributions fosters a culture of innovation and problem-solving within healthcare organizations.In this episode, Ann Louise Puopolo, Chair of the Customer Advisory Board at RLDatix, shares insightful thoughts on the challenges facing healthcare staffing and how technology can revolutionize patient care. She highlights the pivotal role of nurses and the need to optimize their usage to ensure better outcomes for both patients and healthcare providers. Throughout this interview, Ann Louise delves into the significance of leveraging data and analytics to optimize workforce utilization. She also discusses the potential impact of digital transformation on...2024-08-0909 min
Motivated to Lead Podcast - Mark KlingsheimDarrell Johnson, Chief Strategy Officer, RLDatix (replay)This week, we revisited our interview with Darrell Johnson. Darrell has built expertise in the healthcare industry, identifying how data systems may be applied to improve patient outcomes, decrease healthcare utilization costs, and increase provider care delivery efficiencies. His passion centers on not simply bringing technologies to market but the successful implementation and utilization of these technologies within the entire healthcare system, including patients. He has utilized his marketing and business skills for over twenty years to identify and develop transformational business models across multiple healthcare industries, including pharmaceutical, capital equipment, implantable therapy devices, and medical software...2024-08-0126 min
Empowered Patient PodcastPower of AI and Data Analytics to Improve Patient Safety Risk Management with Jeff Surges RLDatix TRANSCRIPTJeff Surges, CEO of RLDatix, offers global cloud-based solutions for risk management, compliance management, and regulatory management in healthcare. To address patient safety, Jeff emphasizes the need for a collaborative workforce, data analytics, and AI. RLDatix uses technology to automate information gathering, facilitate incident reporting, and analyze data to determine proactive actions to prevent incidents and improve safety. Jeff explains, "The simplest analogy when I get asked this is: how does this relate to other industries? We all fly in airplanes, and we've seen in the airline industry most recently with doors coming off, the emergency exit door...2024-05-2200 minEmpowered Patient PodcastPower of AI and Data Analytics to Improve Patient Safety Risk Management with Jeff Surges RLDatixJeff Surges, CEO of RLDatix, offers global cloud-based solutions for risk management, compliance management, and regulatory management in healthcare. To address patient safety, Jeff emphasizes the need for a collaborative workforce, data analytics, and AI. RLDatix uses technology to automate information gathering, facilitate incident reporting, and analyze data to determine proactive actions to prevent incidents and improve safety. Jeff explains, "The simplest analogy when I get asked this is: how does this relate to other industries? We all fly in airplanes, and we've seen in the airline industry most recently with doors coming off, the emergency exit door...2024-05-2217 minHealthcare Executive PodcastEnhancing Efficiency and Quality in HealthcareIn this podcast episode, Jeff Surges, CEO of healthcare technology company RLDatix, leverages his decades of experience managing health technology companies to share insights for enhancing efficiency and quality in healthcare with other executives dedicated to safer care.2024-05-1500 min
The BeatLive at ViVE: The Future of Healthcare Staffing with Ann Louise Puopolo, BSN, RNAbout Ann Louise Puopolo:Ann Louise is an accomplished and highly respected safety professional and has held many prestigious positions, including Vice President of Enterprise Patient Safety and the Enterprise PSO LLC at CVS Health (until her retirement in 2020) and Vice President of Patient Safety for CRICO (Risk Management Foundation of the Harvard Medical Institutions). More recently, she has been serving as the Chair of the RLDatix Customer Advisory Board since 2022.She calls Boston, MA, home and is an active board member of many local healthcare organizations, including the Tufts Medicine Board of Directors’ Committee on...2024-04-0409 minThe BeatLive at ViVE: The Future of Healthcare Staffing with Ann Louise Puopolo, BSN, RNAbout Ann Louise Puopolo:Ann Louise is an accomplished and highly respected safety professional and has held many prestigious positions, including Vice President of Enterprise Patient Safety and the Enterprise PSO LLC at CVS Health (until her retirement in 2020) and Vice President of Patient Safety for CRICO (Risk Management Foundation of the Harvard Medical Institutions). More recently, she has been serving as the Chair of the RLDatix Customer Advisory Board since 2022.She calls Boston, MA, home and is an active board member of many local healthcare organizations, including the Tufts Medicine Board of Directors’ Committee on...2024-04-0409 min
Healthcare ChangemakersDarrell Johnson of RLDatixDarrell Johnson is Chief Strategy and Marketing Officer at RLDatix, a healthcare technology company on a mission to help organizations deliver safer care. In this episode, join Darrell and host Jeff Gourdji as they discuss Darrell’s history as a self-proclaimed data geek, the process of reproduceable change in a highly change-resistant space, and some exciting developments Darrell is most looking forward to in the industry.See omnystudio.com/listener for privacy information.2023-02-0914 minMotivated to Lead Podcast - Mark KlingsheimDarrell Johnson, Chief Strategy Officer, RLDatixThis week we interview Darrell Johnson. Darrell has built expertise in working within the healthcare industry, identifying how data systems may be applied to improve patient outcomes, decrease healthcare utilization costs, and increase provider care delivery efficiencies. His passion centers on not simply bringing technologies to market, but the successful implementation and utilization of these technologies within the entire healthcare system, including patients. He has utilized his marketing and business skills for over twenty years to identify and develop transformational business models across multiple healthcare industries, including pharmaceutical, capital equipment, implantable therapy devices, and medical software. Darrell...2022-10-2026 min
The Digital Patient76: Sanjay Malaviya: Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer HappinessOn this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sanjay Malayvia, Founder & Former CEO RL Solutions (now RLDatix) and Board Member at SeamlessMD, about "Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness."2022-07-1956 min