Shows
How The World WorksRachel BarkleyKevin D. Williamson is joined by Rachel Barkley, Director of Able Americans, a nonprofit, nonpartisan think tank project dedicated to advancing innovative, free-market solutions that empower Americans with intellectual, developmental, and physical disabilities. They discuss America’s extensive safety net, spanning more than 80 programs across 14 agencies, and how to better measure success. Rachel also shares her own life-changing experience with a rare spinal cord tumor, along with her perspectives on healthcare, disability, and policy reform.
2025-08-271h 02
Assa MarraEpisode 15: Rachel HollidayRachel Holliday – Firestarter, Problem-Solver, Community BuilderBy 20, Rachel Holliday had crammed in more than most people manage in a lifetime – the rough, the raw, and the downright chaotic. Sofa-surfing. Addicted. Homeless. The kind of life that could have gone one way and stayed there.But Rachel doesn’t do standing still. Motherhood lit the fuse. Family backed her all the way. She’s blasted out of that old life and now she’s pulling others with her – running Calderwood House in Egremont, turning rock bottoms into fresh starts.She’s unstoppable, u...
2025-08-1340 min
Running Great StoresStore Traffic is a GiftToday we’re diving into one of the most overlooked opportunities in brick-and-mortar retail — your foot traffic. Based on insights from Mark Ryski’s powerful book Store Traffic is a Gift, we’re going to unpack why every person who walks through your door ismore than just a potential sale — they’re a brand touchpoint, a loyalty moment, and a chance to grow.If you’ve ever said “we’re not getting enough traffic,” this episode is for you — because what you do with the traffic you do get might be the real problem.Let’s talk about what it means to t...
2025-07-2155 min
Community At HeartThe Pinterest Advantage: Actionable Strategies Most Businesses Are Missing with Meagan WilliamsonLet’s be real—Pinterest might still have a reputation for wedding inspo and midlife kitchen renos, but if that’s all you think it’s good for, you’re missing out on a seriously powerful marketing machine. To help us dust off the glitter glue and turn Pinterest into a traffic-driving, lead-generating engine, I’m joined by Megan Williamson, founder of Pin Potential Inc. and Pinterest’s unofficial (but very official) queen bee. With over a decade of hands-on experience and a seal of approval from Pinterest itself, Megan has helped thousands of business owners go from...
2025-05-2239 min
Smart Talk SeriesMeet the Authors of "Latinas in PR": Rachel Benavidez and Lilly Cortés WyattIn today's episode, Melissa introduces two authors from the new anthology, "Latinas in PR", Rachel Benavidez and Lilly Cortés Wyatt. About Rachel: Rachel Benavidez is a former journalist turned public relations and marketing professional who brings more than 25 years of experience to her role as Vice President of Communications and Strategy for VIA Metropolitan Transit in San Antonio. The local PRSA Chapter named her PR Professional of the Year in 2023 and in 2024 elected her President, to lead in 2025. She's a Rio Grande Valley native who has lived in San Antonio since 2008, with roles as editor i...
2025-04-1554 min
Smart Talk SeriesMeet the Authors of "Latinas in PR": Rachel Benavidez and Lilly Cortés WyattIn today's episode, Melissa introduces two authors from the new anthology, "Latinas in PR", Rachel Benavidez and Lilly Cortés Wyatt. About Rachel:Rachel Benavidez is a former journalist turned public relations and marketing professional who brings more than 25 years of experience to her role as Vice President of Communications and Strategy for VIA Metropolitan Transit in San Antonio. The local PRSA Chapter named her PR Professional of the Year in 2023 and in 2024 elected her President, to lead in 2025. She's a Rio Grande Valley native who has lived in San Antonio since 2008, with roles a...
2025-04-1554 min
Moms of FlavortownNEWS BREAK! Brooke Williamson and Bobby Flay DATING?????Send us a textDebbie (@waynesbasement) and Rachel (@rachelscbloor) could NOT wait until their next ep to talk about the breaking news that came out in People this week about TOC I winner Brooke Williamson dating FOOD NETWORK MEGABOSS Bobby Flay!Is Triple Threat just a polycule? Does Michael Voltaggio hang? Are things getting weird? Did Bobby watch The Hills???? We discuss it all.People Article:Bobby Flay and Food Network Costar Brooke Williamson are Dating: 'Love Bloomed' (Source)Bobby Asked Out Kristin Cavallari????Bobby Flay’s new ro...
2025-03-2707 min
Build Momentum for Education - K-12 Superintendent SeriesS05E10 - The Superintendent Lab | Dr. Rachel White, University of Texas at AustinIn this episode of Build Momentum, we are joined by Dr. Rachel White, Founder and Lead Researcher at The Superintendent Lab, a hub for data, research, insights, and innovation on the public school district superintendency. She is currently the Associate Professor of Educational Leadership and Policy at the University of Texas at Austin. Dr. White has also taught at the University of Tennessee at Knoxville and Old Dominion University and has served as a school board member and volunteer coach at Van Wert City Schools in Ohio. She is a member of the University Council for Education Administration, the...
2025-03-1336 min
The Roll ReportClassin' Up The Joint with Steampunkette / Rachel WilliamsonThe delightful RACHEL WILLIAMSON aka STEAMPUNKETTE joins Colin to talk about A5e/Level Up, why psionic powers are the coolest, and the growth of the D&D community since the early 1990’s. Plus amazing 3rd party D&D content!Find Rachel's work on the interwebz! Purple Martin Games, the Manual of Adventurous Resources, and SO MUCH MOREFollow us on Instagram and Tiktok for news & exclusive content!Support The Roll Report on Patreon!The Roll Report is: Colin (DM), Ben (Yorick), and Kaya (Rivulet Starfish). Our Audio Producer is Uriah Findle...
2024-10-241h 32
It’s F*cking Spiritual: Manifestation, Men, & Money150: Marianne Williamson Part 2Today, we welcome back Marianne Williamson to the podcast to continue the conversation, as a follow-up from our first episode!
If you caught our first interview, you already know Marianne is a legend in the spiritual world, with over 16 books to her name, including four #1 New York Times Bestsellers. This time, we dive even deeper into her latest book The Mystic Jesus, exploring how it brings a fresh perspective on spirituality in today’s world.
I'm honored to interview her twice for the show, and I'm excited to share wi...
2024-10-0256 minIt’s F*cking Spiritual: Manifestation, Men, & Money148: Forgiveness, Miracles, and Returning to Love with Marianne WilliamsonIn this episode, I have the honor to sit down with Marianne Williamson, one of greatest spiritual leaders of our time, and one of the most influential teachers I’ve had on the path of my own evolution.
Throughout the last four decades, Marianne has authored over 16 books, four of which have been #1 New York Times Bestsellers. In this episode we discuss her latest book, The Mystic Jesus, and how we can create miracles in our lives through returning to loving consciousness.
We answer questions like:
...
2024-09-181h 05
Recover Your Soul: A Spiritual Path to a Happy and Healthy LifeReconnecting with Love and Healing: Marianne Williamson on Recover Your Soul and Spiritual TransformationSend one way text to Rev Rachel I’m excited to share this special episode with Marianne Williamson, a beloved teacher of A Course in Miracles, as we dive deep into the foundations of Soul Recovery. Together, we explore the profound transformation that comes from letting go of judgment, choosing love over fear, and embracing forgiveness as a path to true spiritual healing. Marianne offers beautiful insights into how our grievance and attack thoughts keep us stuck, and how healing begins with love and connection.She speaks to the challenge of living a spiritual life in...
2024-09-0955 min
K-12 Food Rescue: A Food Waste Solution PodcastMaryland K-12 Food Rescue School Food Waste Solution Leader Rachel NiListen to the inspiring story of Rachel Ni, who recently graduated from Centennial HS in Maryland. Rachel noticed food was being wasted at an alarming rate, and she took action.
Listen to her and her team's testimony at the 5:06 mark of the link below at a board of education meeting.
https://hcpsstv.v3.swagit.com/videos/270604
2024-09-0313 min
The Rachel Jay PodcastCreating Unstoppable Success with Award Winning Entrepreneur Jess WilliamsonThis week’s chat is such a gem! I’m sitting down with the lovely Jess Williamson, award winning entrepreneur, business and mindset coach, podcaster and author of Unstoppable Success.
Having scaled several businesses, including her first business, a swimwear brand that showcased at New York Fashion Week just one week after launching online, Jess draws from her wealth of knowledge and experience creating businesses to help women do the same through coaching and mentoring.
Unfortunately I wasn’t able to make Jess’s Melbourne book launch but I’m so happy we got to sit down a...
2024-05-2051 min
Breaking Banks Asia PacificEpisode 30: How to get people to switch from cash to digitalSometimes it takes out of the box thinking to get people to make the move from cash to digital money.
And if there is one person who has had to think deeply around this issue, it’s Jojo Malolos, currently the CEO of Philippines payment service PayMongo and before that founded digital bank GoTyme.
But so many people start the journey at the easy bit, in the middle: how to get people who already have money to use cards or digital wallets. Jojo starts at the much more difficult extreme, with people who are unbanked bec...
2024-05-1527 minBreaking Banks Asia PacificEpisode 30: How to get people to switch from cash to digitalSometimes it takes out of the box thinking to get people to make the move from cash to digital money.
And if there is one person who has had to think deeply around this issue, it’s Jojo Malolos, currently the CEO of Philippines payment service PayMongo and before that founded digital bank GoTyme.
But so many people start the journey at the easy bit, in the middle: how to get people who already have money to use cards or digital wallets. Jojo starts at the much more difficult extreme, with people who are unbanked bec...
2024-05-1527 min
Breaking Banks Asia PacificEpisode 29: Hot takes from Money20/20 AsiaThe team from Breaking Banks Asia meet forward thinkers to sum up last week’s Money 20/20 Asia conference with a focus on the investment outlook for startups and fintechs, the key themes coming out of the conference and how banks and their competitors are teaming up to innovate.
Guests:
– Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20
– Dennis Pratistha, Chief Investment Officer, Mandiri Capital Indonesia
– Tim Poskitt, Fintech Managing Director – APAC, Startupbootcamp
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn.
2024-05-0221 minBreaking Banks Asia PacificEpisode 29: Hot takes from Money20/20 AsiaThe team from Breaking Banks Asia meet forward thinkers to sum up last week’s Money 20/20 Asia conference with a focus on the investment outlook for startups and fintechs, the key themes coming out of the conference and how banks and their competitors are teaming up to innovate.
Guests:
– Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20
– Dennis Pratistha, Chief Investment Officer, Mandiri Capital Indonesia
– Tim Poskitt, Fintech Managing Director – APAC, Startupbootcamp
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn.
2024-05-0221 min
Breaking Banks Asia PacificEpisode 28: What will kill cash? Part IIIn this second part of our series on cash, cards and digital wallets, we shift our focus to the challenges and opportunities of an entirely digital payments world and look to the innovation happening beyond consumer payments.
We start with the legacy of India’s controversial 2016 demonetisation program, explore the role of central banks in cutting back cash, and investigate the future of cross border payments, where things are heating up.
Guests:
Monica Jasuja, Ambassador, Emerging Payments Association Asia
Anthony Thomas, Non-executive Chairman, MoMo; MD, Fintech, Delivery Hero
Brad Prag...
2024-04-1724 minBreaking Banks Asia PacificEpisode 28: What will kill cash? Part IIIn this second part of our series on cash, cards and digital wallets, we shift our focus to the challenges and opportunities of an entirely digital payments world and look to the innovation happening beyond consumer payments.
We start with the legacy of India’s controversial 2016 demonetisation program, explore the role of central banks in cutting back cash, and investigate the future of cross border payments, where things are heating up.
Guests:
Monica Jasuja, Ambassador, Emerging Payments Association Asia
Anthony Thomas, Non-executive Chairman, MoMo; MD, Fintech, Delivery Hero
Brad Prag...
2024-04-1724 min
Breaking Banks Asia PacificEpisode 27: “Don’t be a dick”Debanking is a real problem for fintechs operating in Australia. Local companies and foreign intrants alike are not immune to a 30-minutes-to-midnight text saying “your accounts will be closed from tomorrow”.
Stuart Stoyan, founder of Moneyplace and former chair of Fintech Australia, is in no mood for making nice after five years of inaction from governments and regulators and feeling the humiliation himself of being told you can’t be trusted with your customers’ money, or data.
We discuss who’s been broken up with via text and ghosted, the chilling effect on doing business as a fintech...
2024-03-2821 minBreaking Banks Asia PacificEpisode 27: “Don’t be a dick”Debanking is a real problem for fintechs operating in Australia. Local companies and foreign intrants alike are not immune to a 30-minutes-to-midnight text saying “your accounts will be closed from tomorrow”.
Stuart Stoyan, founder of Moneyplace and former chair of Fintech Australia, is in no mood for making nice after five years of inaction from governments and regulators and feeling the humiliation himself of being told you can’t be trusted with your customers’ money, or data.
We discuss who’s been broken up with via text and ghosted, the chilling effect on doing business as a fintech...
2024-03-2821 min
Breaking Banks Asia PacificEpisode 26: What will kill cash?In Part 1 of this two-part show we explore the resilience of cash for payments.
From cards and digital wallets to superapps and digital currency, we ask the experts what’s the killer app to kill cash in Asia, and what would mass uptake of global digital payments mean for financial inclusion in our region.
Guests:
Anthony Thomas, MoMo
Jason Bryce, Cash Welcome
Brad Pragnell, 34 South 45 North
Monica Jasuja, Emerging Payments Association Asia
Produced by Charis Palmer and Rachel Williamson with sound engineering by Kevin Hirshorn. Music...
2024-03-1928 minBreaking Banks Asia PacificEpisode 26: What will kill cash?In Part 1 of this two-part show we explore the resilience of cash for payments.
From cards and digital wallets to superapps and digital currency, we ask the experts what’s the killer app to kill cash in Asia, and what would mass uptake of global digital payments mean for financial inclusion in our region.
Guests:
Anthony Thomas, MoMo
Jason Bryce, Cash Welcome
Brad Pragnell, 34 South 45 North
Monica Jasuja, Emerging Payments Association Asia
Produced by Charis Palmer and Rachel Williamson with sound engineering by Kevin Hirshorn. Music...
2024-03-1928 min
Breaking Banks Asia PacificEpisode 25: Untangling Filipinos’ complicated financial livesThere’s a story told by the World Bank that in 2009 more people in the Philippines had a mobile phone than a bank account – despite there still being some 450 rural banks alone in the country. Today, that story might be apocryphal and it also doesn’t mean Filipinos don’t have incredibly complex financial lives as GCash, employer loans, remittances, cash, and QR payments might all be used for income within a single family.
Netbank cofounder and Philippines banking and fintech investor Gus Poston says organising and simplifying the complicated patchwork of Filipinos’ financial realities is one of the bigg...
2024-02-2721 minBreaking Banks Asia PacificEpisode 25: Untangling Filipinos’ complicated financial livesThere’s a story told by the World Bank that in 2009 more people in the Philippines had a mobile phone than a bank account – despite there still being some 450 rural banks alone in the country. Today, that story might be apocryphal and it also doesn’t mean Filipinos don’t have incredibly complex financial lives as GCash, employer loans, remittances, cash, and QR payments might all be used for income within a single family.
Netbank cofounder and Philippines banking and fintech investor Gus Poston says organising and simplifying the complicated patchwork of Filipinos’ financial realities is one of the bigg...
2024-02-2721 min
Breaking Banks Asia PacificEpisode 23: Will banking as a service trump core banking?Banks replacing their core banking has been likened to ‘doing brain surgery with a spoon’ and there are plenty of public examples where the surgery partly or completely failed.Is Banking As A Service a new pathway for banks struggling with aging core banking platforms?
We speak with Sachin Sharma, chief product and commercial officer at audax, the BAAS spinoff from Standard Chartered Ventures, on why the bank spun out a BAAS service, why he thinks banks should consider it, and the benefits BAAS offers for banks looking to reach a new customer base via embedded finance.
Produced by Rachel William...
2024-02-1332 minBreaking Banks Asia PacificEpisode 23: Will banking as a service trump core banking?Banks replacing their core banking has been likened to ‘doing brain surgery with a spoon’ and there are plenty of public examples where the surgery partly or completely failed.Is Banking As A Service a new pathway for banks struggling with aging core banking platforms?
We speak with Sachin Sharma, chief product and commercial officer at audax, the BAAS spinoff from Standard Chartered Ventures, on why the bank spun out a BAAS service, why he thinks banks should consider it, and the benefits BAAS offers for banks looking to reach a new customer base via embedded finance.
Produced by Rachel William...
2024-02-1332 min
Breaking Banks Asia PacificEpisode 22: Orwellian dystopia or sci-fi future? Australia grapples with a digital IDA bill to introduce a digital ID is making its way through the Australian Parliament to better protect government-based identities and stem the flow of consumer data from insecure vaults. Bank-based digital identity verifications systems are already operating and international companies are, with government blessings, setting up shop in the country.
But the true question will be can anyone convince sceptical Australians that this isn't the much-feared "national ID"? And will ideas like singling out First Nations people to link their Aboriginality to this ID just allow the same conservatives who tried to torch digital health records do the same w...
2024-02-0627 minBreaking Banks Asia PacificEpisode 22: Orwellian dystopia or sci-fi future? Australia grapples with a digital IDA bill to introduce a digital ID is making its way through the Australian Parliament to better protect government-based identities and stem the flow of consumer data from insecure vaults. Bank-based digital identity verifications systems are already operating and international companies are, with government blessings, setting up shop in the country.
But the true question will be can anyone convince sceptical Australians that this isn't the much-feared "national ID"? And will ideas like singling out First Nations people to link their Aboriginality to this ID just allow the same conservatives who tried to torch digital health records do the same w...
2024-02-0627 min
Breaking Banks Asia PacificEpisode 21: What does 2024 hold for fintech in China?2024 is shaping up as the Year of the e-CNY, but can China be trusted with a global reserve CBDC? Our last guest Richard Holden says no. Cashless author Richard Turrin offers a full-throated reply, saying the rise of the digital Yuan is a lack of trust in the US dollar and how the US uses its power.
We also discuss how formalised data markets will change how fintechs obtain and use data, and how 2024 will be the year when Chinese fintech products and services will continue their slow global expansion.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by...
2024-01-3025 minBreaking Banks Asia PacificEpisode 21: What does 2024 hold for fintech in China?2024 is shaping up as the Year of the e-CNY, but can China be trusted with a global reserve CBDC? Our last guest Richard Holden says no. Cashless author Richard Turrin offers a full-throated reply, saying the rise of the digital Yuan is a lack of trust in the US dollar and how the US uses its power.
We also discuss how formalised data markets will change how fintechs obtain and use data, and how 2024 will be the year when Chinese fintech products and services will continue their slow global expansion.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by...
2024-01-3025 min
Military Veterans PodcastViewpoint 17: Rachel WilliamsonFull Episode: Ep 017 - SAC Rachel Williamson from 10th October 2021.In this Viewpoint: Rachel talks about her journey in becoming team captain for Team UK at the Invictus Games The Hague 2020. She was the first female team captain for Team UK at any of the Invictus games.She also shares how she is coping with her injuries and gives some great advice for others either joining the military or about to leave.Watch Full Episode on YouTube:Part 1: youtu.be/yg58dgRd_-kPart 2:...
2024-01-2025 min
Breaking Banks Asia PacificEpisode 20: Money in the 21st CenturyHost Charis Palmer sits down with economist Richard Holden to chat about his new book: Money in the 21st Century and why he believes the US Fed needs to get going with a 'Fedcoin', and the global economics of #crypto #cbdcs #mobilemoney and #cheapmoney and how we'll all transact in our future cashless world.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and BalloonPlanet.
2024-01-1727 minBreaking Banks Asia PacificEpisode 20: Money in the 21st CenturyHost Charis Palmer sits down with economist Richard Holden to chat about his new book: Money in the 21st Century and why he believes the US Fed needs to get going with a 'Fedcoin', and the global economics of #crypto #cbdcs #mobilemoney and #cheapmoney and how we'll all transact in our future cashless world.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and BalloonPlanet.
2024-01-1727 min
Breaking Banks Asia PacificEpisode 19: Hot takes from the 2023 Singapore Fintech FestivalThe hosts and producers of Breaking Banks Asia and Breaking Banks Europe get together to swap stories at the world's biggest fintech event. Plus interviews on the sidelines with DigiFT founder and former Citibank China Deputy CEO Henry Zhang, and Lito Viullanueva, Founding Chairman of the Fintech Alliance of the Philippines and Chief Innovation & Inclusion Officer at RCBC.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and BalloonPlanet.
2023-12-0631 minBreaking Banks Asia PacificEpisode 19: Hot takes from the 2023 Singapore Fintech FestivalThe hosts and producers of Breaking Banks Asia and Breaking Banks Europe get together to swap stories at the world's biggest fintech event. Plus interviews on the sidelines with DigiFT founder and former Citibank China Deputy CEO Henry Zhang, and Lito Viullanueva, Founding Chairman of the Fintech Alliance of the Philippines and Chief Innovation & Inclusion Officer at RCBC.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and BalloonPlanet.
2023-12-0631 min
Why Should I?Why Should I Defy the Limits? | Rachel Garcia, Kayleigh & Sandy WilliamsonKayleigh Williamson is one of the first women with Down Syndrome to complete the New York City marathon. Defying all odds and shattering limitations, mother and daughter duo Sandy & Kayleigh chose to live open handedly and allow God to write their story. Listen in to their inspirational and encouraging message.
2023-11-3026 min
Breaking Banks Asia PacificEpisode 18: Standard Chartered CEO Bill Winters on why he loves fintechsHe’s the CEO of one of the world’s biggest banks, but has never been afraid of disrupting the mother ship with digital contenders. In Singapore recently for the fintech festival, we caught up with Standard Chartered CEO Bill Winters for a wide-ranging conversation on why he’s such a fan of fintechs, the bank’s support for digital assets, where AI is helping financial services firms, including his, and why he’s been spending so much time in China of late.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and Bal
2023-11-2233 minBreaking Banks Asia PacificEpisode 18: Standard Chartered CEO Bill Winters on why he loves fintechsHe’s the CEO of one of the world’s biggest banks, but has never been afraid of disrupting the mother ship with digital contenders. In Singapore recently for the fintech festival, we caught up with Standard Chartered CEO Bill Winters for a wide-ranging conversation on why he’s such a fan of fintechs, the bank’s support for digital assets, where AI is helping financial services firms, including his, and why he’s been spending so much time in China of late.
Produced by Rachel Williamson and Charis Palmer, with sound engineering by Kevin Hirshorn. Music credits to Raz Burg and Bal
2023-11-2233 min
Breaking Banks Asia PacificEpisode 17: You can bank on it: trust and winning customers from incumbent banksTrust in banks in some markets in the Asia Pacific is at an all time low - so you’d think that would give fintechs and neobanks a red hot chance at stealing main bank customers - think again! In this episode we explore the nuance of trust in digital banking, the relationship between good tech and trust, and why gaining trust takes more than being always-on.
In this panel show, we hear from Airwallex's new GM for Australia and New Zealand, Luke Latham, and RegTech Association Executive Director Jo Mikleus, who also sits on the boards of CorticAI and Yo...
2023-11-1544 minBreaking Banks Asia PacificEpisode 17: You can bank on it: trust and winning customers from incumbent banksTrust in banks in some markets in the Asia Pacific is at an all time low - so you’d think that would give fintechs and neobanks a red hot chance at stealing main bank customers - think again! In this episode we explore the nuance of trust in digital banking, the relationship between good tech and trust, and why gaining trust takes more than being always-on.
In this panel show, we hear from Airwallex's new GM for Australia and New Zealand, Luke Latham, and RegTech Association Executive Director Jo Mikleus, who also sits on the boards of CorticAI and Yo...
2023-11-1544 min
Breaking Banks Asia PacificEpisode 16: India’s green shadow banking systemIndia is putting the legal building blocks in place that will create real domestic carbon markets, and it is opening the door for fintechs to begin playing a significant role in fixing the country’s environmental problems. But while the PayUs of India — the country’s largest payments provider — are getting on board by offering offsets at the point of sale, we were interested in companies and ideas that went further. The kind that could, using a mixture of interesting business models and Web3 technology, upend how banking is done. And not just in India.
In this episode we speak to MyPlan...
2023-11-0728 minBreaking Banks Asia PacificEpisode 16: India’s green shadow banking systemIndia is putting the legal building blocks in place that will create real domestic carbon markets, and it is opening the door for fintechs to begin playing a significant role in fixing the country’s environmental problems. But while the PayUs of India — the country’s largest payments provider — are getting on board by offering offsets at the point of sale, we were interested in companies and ideas that went further. The kind that could, using a mixture of interesting business models and Web3 technology, upend how banking is done. And not just in India.
In this episode we speak to MyPlan...
2023-11-0728 min
Breaking Banks Asia PacificEpisode 15: Can we trust banks to use AI responsibly?The Australian government is in the middle of a review of AI use, fielding submissions in response to a paper it put out in June on government mechanisms to ensure AI is developed and used safely and responsibly.
While many of Australia's Asian neighbours have taken a light touch approach to regulating AI, all eyes are currently on the EU, with EU governments aiming to reach agreement on the new AI Act.
Meanwhile, Australia's big banks have asked for a carve out from any new requirements, pointing to the reams of existing regulation they are already beholden to.
In this epi...
2023-10-1142 minBreaking Banks Asia PacificEpisode 15: Can we trust banks to use AI responsibly?The Australian government is in the middle of a review of AI use, fielding submissions in response to a paper it put out in June on government mechanisms to ensure AI is developed and used safely and responsibly.
While many of Australia's Asian neighbours have taken a light touch approach to regulating AI, all eyes are currently on the EU, with EU governments aiming to reach agreement on the new AI Act.
Meanwhile, Australia's big banks have asked for a carve out from any new requirements, pointing to the reams of existing regulation they are already beholden to.
In this epi...
2023-10-1142 min
Breaking Banks Asia PacificEpisode 14: How Asia’s Gen Z will change global fintechThere's no doubt Gen Zs will change fintech as we know it, but the ones likely to have the most influence? Kids today in Asia.
Fintech ideas born in Asia are starting to influence trends around the world. That means the almost 1 billion children and young adults who count as Gen Z, and who were born into this exciting melting pot of ideas, are going to shape fintech around the world in ways we can only guess at.
But who are Gen Zs in Asia, and what do they know about money? Their attitudes to life, the world, the universe -- a...
2023-09-221h 02Breaking Banks Asia PacificEpisode 14: How Asia’s Gen Z will change global fintechThere's no doubt Gen Zs will change fintech as we know it, but the ones likely to have the most influence? Kids today in Asia.
Fintech ideas born in Asia are starting to influence trends around the world. That means the almost 1 billion children and young adults who count as Gen Z, and who were born into this exciting melting pot of ideas, are going to shape fintech around the world in ways we can only guess at.
But who are Gen Zs in Asia, and what do they know about money? Their attitudes to life, the world, the universe -- a...
2023-09-221h 02
Breaking Banks Asia PacificEpisode 13: YOLO: Is the activist mindset hitting banking yet?There's a whole movie coming out about the YOLO investing that really messed up some hedge funds and short sellers in 2021. Could we one day expect a movie (we'd even be ok with a made-for-streaming series) about the same kind of you-only-live-once, grassroots take down of… banking?
Dr Usman Chohan says that attitude is already here, with just as many get-rich-quick fireworks that accompanied the Gamestop and AMC phenomenons. You'd know it as crypto. He says the disenchantment that fed the investing trend and the desire for decentralised finance is only just getting started.
This episode was produced by Rachel Will...
2023-08-1625 minBreaking Banks Asia PacificEpisode 13: YOLO: Is the activist mindset hitting banking yet?There's a whole movie coming out about the YOLO investing that really messed up some hedge funds and short sellers in 2021. Could we one day expect a movie (we'd even be ok with a made-for-streaming series) about the same kind of you-only-live-once, grassroots take down of… banking?
Dr Usman Chohan says that attitude is already here, with just as many get-rich-quick fireworks that accompanied the Gamestop and AMC phenomenons. You'd know it as crypto. He says the disenchantment that fed the investing trend and the desire for decentralised finance is only just getting started.
This episode was produced by Rachel Will...
2023-08-1625 min
Breaking Banks Asia PacificEpisode 12: When does a fintech become a bank?When does a fintech become what they set out to disrupt? Is it when they start offering bank-like products? Get a banking licence? Is it when they go all-in and buy an actual bank? In this episode we ask whether this is good, bad, or something else for competition. The Asian Banker founder Emmanuel Daniel says fintechs struggle to maintain their innovative edge when they get sucked into the bid to become a bank, while Wise's Surendra Chaplot believes you can be bank-like and still forge a path that is sensitive to customer needs.
This episode was produced by Rachel W...
2023-05-2938 minBreaking Banks Asia PacificEpisode 12: When does a fintech become a bank?When does a fintech become what they set out to disrupt? Is it when they start offering bank-like products? Get a banking licence? Is it when they go all-in and buy an actual bank? In this episode we ask whether this is good, bad, or something else for competition. The Asian Banker founder Emmanuel Daniel says fintechs struggle to maintain their innovative edge when they get sucked into the bid to become a bank, while Wise's Surendra Chaplot believes you can be bank-like and still forge a path that is sensitive to customer needs.
This episode was produced by Rachel W...
2023-05-2938 min
The Parenting CouchEasy ways to fit movement into your day, with Lizzie WilliamsonWhen exercise feels impossible, Lizzie Williamson makes it easy. Whether you’re brushing your teeth, waiting for the kettle to boil or hanging out the washing, Lizzie's Two Minute Moves are all about making energy-boosting movement part of your everyday.We all know that we should be moving more, but sometimes it can feel impossible to find the time or motivation to even get started. In this episode of The Parenting Couch podcast, Lizzie inspires Rachel and Sarah with her abundant energy and enthusiasm about the importance of moving.Lizzie Williamson has spent ov...
2023-05-2338 min
Breaking Banks Asia PacificEpisode 11: Conflict fintech: what it’s like to lead a company through civil war and crisisIn 2021 Myanmar went through a series of shocks, beginning with a coup d'état in February when the military overthrew the government and ending with a bank run. Brad Jones, the founding CEO of smartphone-based fintech Wave Money, was in the thick of it, working through the Internet ban and supporting staff as well as he could through COVID-19.
With host Rachel Williamson, Brad discusses tips on managing a bank run, what it's like dealing with regulators during the ultimate state of flux, and why he chose Myanmar.
2023-05-1032 minBreaking Banks Asia PacificEpisode 11: Conflict fintech: what it’s like to lead a company through civil war and crisisIn 2021 Myanmar went through a series of shocks, beginning with a coup d'état in February when the military overthrew the government and ending with a bank run. Brad Jones, the founding CEO of smartphone-based fintech Wave Money, was in the thick of it, working through the Internet ban and supporting staff as well as he could through COVID-19.
With host Rachel Williamson, Brad discusses tips on managing a bank run, what it's like dealing with regulators during the ultimate state of flux, and why he chose Myanmar.
2023-05-1032 min
Served with LoveWrestling with Worthiness with Rachel WilliamsonRachel Williamson joins me to discuss the wound of worth and the wisdom it offers. This was a delightful conversation full of nuggets and relatability. Rachel shares stories of her personal wrestle with worth and how that has brought her to a place of deep compassion and acceptance. She now supports others in tuning into their power within and meeting their whole self, through her work as a Neuroenergetic Kinesiologist.
Find more about Rachel at https://abundantheartkinesiology.com/
Instagram: https://www.instagram.com/abundantheartkinesiology
Facebook: https://www.facebook.com/abundantheartkinesiology
Rachel works with clients in person on the Central Coast...
2023-04-2537 min
Breaking Banks Asia PacificEpisode 10: The bank staying the crypto courseOnce again it looks like the digital asset house is burning down, but in Asia the smoke is clearing -- or so believes the Singapore-based digital asset team at Standard Chartered. We talk to the bank's global head of digital assets Rene Michau and the brand new head of digital assets and governance Danielle Szetho about where they see the opportunity for the big regulated banks, and the upstart fintechs, in the Asian crypto sector. This episode was produced by Rachel Williamson and Charis Palmer, with music credits to Raz Burg and BalloonPlanet.
2023-04-0543 minBreaking Banks Asia PacificEpisode 10: The bank staying the crypto courseOnce again it looks like the digital asset house is burning down, but in Asia the smoke is clearing -- or so believes the Singapore-based digital asset team at Standard Chartered. We talk to the bank's global head of digital assets Rene Michau and the brand new head of digital assets and governance Danielle Szetho about where they see the opportunity for the big regulated banks, and the upstart fintechs, in the Asian crypto sector. This episode was produced by Rachel Williamson and Charis Palmer, with music credits to Raz Burg and BalloonPlanet.
2023-04-0543 min
Breaking Banks Asia PacificEpisode 7: Neobanks – sifting through the carnage for green shootsWhat looked to be an emerging wave of challenger banks has in Australia fizzled, leaving few real challengers to the big 4. And after what was a much needed fintech correction in US and UK markets, only the best are left standing.
In this special episode, and the first ever podcast interview with an APRA executive, we look at the lessons from the current wave of failed neobanks. Featuring APRA's former head of regulatory affairs and licencing Melisande Waterford, The Australian senior journalist Joyce Moullakis, FrankieOne CEO and cofounder Simon Costello, and Palo IT Global Chief Strategy and Impact Officer Xavier...
2023-02-2338 minBreaking Banks Asia PacificEpisode 7: Neobanks – sifting through the carnage for green shootsWhat looked to be an emerging wave of challenger banks has in Australia fizzled, leaving few real challengers to the big 4. And after what was a much needed fintech correction in US and UK markets, only the best are left standing.
In this special episode, and the first ever podcast interview with an APRA executive, we look at the lessons from the current wave of failed neobanks. Featuring APRA's former head of regulatory affairs and licencing Melisande Waterford, The Australian senior journalist Joyce Moullakis, FrankieOne CEO and cofounder Simon Costello, and Palo IT Global Chief Strategy and Impact Officer Xavier...
2023-02-2338 min
Breaking Banks Asia PacificEpisode 1: Banking 2.0 retrospective – the more things change the more banks stay the sameWe step back in time to 2010, the year Steve Jobs released the iPad, Instagram joined the socials scene and Uber, and with it the gig economy, were being born in New York. It was also the year Brett King released his first book - Bank 2.0 predicting the future for financial services.
To set the scene for the new edition of Breaking Banks Asia, new host Rachel Williamson and Producer Charis Palmer dissect Brett’s predictions, what fintech has done for bank innovation and posit the question: Is it true to say the more things change the more banks stay the sa...
2022-11-1549 minBreaking Banks Asia PacificEpisode 1: Banking 2.0 retrospective – the more things change the more banks stay the sameWe step back in time to 2010, the year Steve Jobs released the iPad, Instagram joined the socials scene and Uber, and with it the gig economy, were being born in New York. It was also the year Brett King released his first book - Bank 2.0 predicting the future for financial services.
To set the scene for the new edition of Breaking Banks Asia, new host Rachel Williamson and Producer Charis Palmer dissect Brett’s predictions, what fintech has done for bank innovation and posit the question: Is it true to say the more things change the more banks stay the sa...
2022-11-1549 min
Running Great StoresWinning At Retail this Holiday: District Manager's Guide to SuccessBrick and Mortar retail at holiday? Well there is nothing better. It's exhilarating and at the same time, can be stressful. Today's guest, Jim O'Toole, has mastered the art of winning at holiday as a multi-unit leader and he shares his secrets with us!
James is a successful multi-unit leader who has spent time working for some of the most iconic brands like The Gap, Pottery Barn, Banana Republic, Lenscrafters and others. He even spent time working with me at Running Great Stores!
You are going to love his perspective on how to create a successful holiday season for both your t...
2022-11-1135 min
Coaches On The CouchChris Williamson, Chairman of WW+P Board “We are keeping our name, our identity, our brand. We will keep on doing what we’re doing.”Chris Williamson of Weston Williamson joins Rachel and Louise to talk about the practice’s new partnership with engineering company Egis and describes how the success of his long working relationship with Andrew Weston relies partly on playing to each others’ strengths.
https://westonwilliamson.com
Coaches On The Couch is co-hosted by Louise Rodgers and Rachel Birchmore who are exec and leadership coaches. They design and deliver bespoke leadership development programmes and coaching for architects, engineers and other consultancies across the built environment. For more information, please visit www.StepUpLondon.com
2022-06-2330 min
Empoword DiscussionsRachel Williamson: Invictus was my OlympicsWelcome to the brand new Empoword podcast: Empoword Discussions. Your hosts are Deb and Beau and in this series they will be discussing the challenges that women face in sport.
Welcome back to episode 3 where Beau and Deb will chat with Rachel Williamson, an RAF Veteran and Invictus Games gold medalist. Rachel’s story is one of many setbacks, from not making it as an Olympic swimmer, to being medically discharged from the RAF. Yet the energy, positivity and humour Rachel brings to her story makes it impossible not to feel inspired, energised and refreshed yourself after sp...
2022-06-041h 11
Running Great StoresFormula for Success (from a Store Manager’s POV) with Brandon SimpaucoI am so excited to launch this episode! Brandon has spent much of his life coaching, developing and training competitive athletes and now leads store teams for one of the most iconic brands in specialty retail.
He is a hands-on leader and passionate Store Manager with a consistent track record of driving top line sales, recruiting talent and building high performance selling teams.
Everyone is going to take something away from this podcast! Brandon is amazing.
Enjoy the listen!
Rachel
2022-02-1858 min
That Nerd DadInterview with WhineandCheezits Rachel SobelRachel Sobel of WhineandCheezeits Rachel Sobel stopped by to reluctantly talk Wordle and openly talk about divorce. Any parent considering divorce or playing Wordle should give this one a listen. Learn more about your ad choices. Visit megaphone.fm/adchoices
2022-01-1934 min
That Nerd DadInterview with @Professional Worrier aka RachelProfessional Worrier aka Rachel sat down for a chat about parenting & mental health. Rachel is an Army veteran and talks openly about her struggles with PTSD which ends up being one of the most compelling conversations I've ever had. Learn more about your ad choices. Visit megaphone.fm/adchoices
2021-12-1529 min
Running Great StoresS04E28: Winning at Retail in a Post-Pandemic World with Scott KerbyScott Kerby is today's guest. He is currently the Head of Retail for Sephora Canada. Scott has spent his career building leadership teams focused on winning at the retail fundamentals knowing retail is a game of inches and not miles. He lives by the principle that if you run a fleet like you run a one store business, you will always win.
Enjoy the listen and don't forget to share the Running Great Stores podcast with friends, family and colleagues who love retail as much as we do!
xoxo,
Rachel
2021-12-1137 min
Running Great StoresS04E26: Inspiring & Leading your Retail Team with Cassie KaneWelcome to our 4th Season of the Running Great Stores Podcast where we talk all retail all the time. We are kicking off our 4th season with Cassie Kane, owner and principal consultant for Kane Learning, a boutique consulting firm that partners with companies to create and implement talent development and learning solutions. She has a passion for helping companies create practical, meaningful and fun learning that teams can easily apply on the job, positively impacting their results.
In today's episode, Cassie will be talking about the power of investing in today's retail leaders. The way District and...
2021-11-1351 min
Running Great StoresS4 E27: STOP STANDING STILL with Kendra VuticevskiIf you love retail, you will love today's episode! Kendra shares her story and how she is building multi-million dollar businesses from her cell phone. As a former corporate executive of over 15 years and someone who recently served on the Board of Directors for a local non-profit, Kendra knows great strategy, teamwork, and solid operations.
With five years of Network Marketing experience under her belt, Kendra spent the last two focused on building a business in the profession.
“It was after a rare medical diagnosis of my mom, that I realized I wanted to be more pres...
2021-11-0753 min
Breaking Mum & Dad: The PodcastRachel Brace on Step FamiliesWelcome to Breaking Mum and Dad: The Podcast! This is the podcast that talks all about parental mental health, the highs and lows of parenting and everything in between.This week Anna is joined by Rachel Brace, author and psychologist, specialising in support for stepparents and their partners. Rachel and Anna chat the challenges a step family can bring, introducing a new partner to children, dealing with behaviour that may flare up, learning to look beyond words and advice for anyone going through it, plus her new book 'Harriet's Expanding Heart'.Listen...
2021-08-0447 min
The Positive Effect - A retail leaders guide to changing the worldEpisode 26: The Positive Effect featuring Rachel WilliamsonRachel Williamson is the Chief Strategic Retail Advisor and Founder at Running Great Stores, LLC.
Rachel has delivered a record-setting performance for multi-billion dollar companies with year-over-year revenue growth. Rachel held the Vice President of Operations for Justice for over nine years and has worked for brands such as Bath and Bodyworks, and limited brands.
Rachels areas of Expertise include Operations, Strategic Planning, and Execution, Process Improvement, Transformation through her positive style of leadership.
I can't wait to chat with Rachel about everything retail, leadership, and my favorite area of business operations.
...
2021-07-1539 min
What's Your Story: How Leaders Tell Stories to Influence and Connect with AudiencesThe Big Pitch with Rachel SpasserThis episode's topic is The Big Pitch. And it’s a discussion of one of the most important presentations you may ever give. It has a definitive and measurable impact. It’s rarely shared with a large audience. And while the audience may be small, they are a critical one. Because their interest and reaction to the presentation may change the future of a company. And in fact, that’s actually the point. Today, we’re going to talk about “pitch” presentations. Those opportunities when a start-up, mid-size or even a large corporation wants to be acquired. The Big Pitc...
2021-04-1539 min
Amazing Grace TalkEp.16_The Motor Accident & the Miracle in Midlothian (Rachel Richie)Host Erika Seamayer-Williamson catches up with Rachel Richie, a college student from Midlothian who survived a near fatal auto accident on January 1, 2020.Rachel suffered 14 broken bones and a traumatic brain injury. She also broke multiple bones in her face and she says, "luckily, a year later, you cannot even tell!"Through months of painful rehabilitation Rachel has made a 100% recovery. She shares several humorous moments from being in the hospital. and how this tragedy has put her squarely on the path that God has for her life. She explains th...
2021-04-0125 min
Customer Centric Retailing PodcastHow To Run Operationally Excellent Stores with Rachel WilliamsonOur special guest, Rachel Williamson, brings over 30 years of experience in brick-and-mortar retail to advise our audience on how to provide the best possible in-store experience.In what ways was COVID a blessing in disguise in pushing retailers to adopt customer journeys they should’ve taken on board a while ago? What trends should retailers be skeptical of implementing? What should digitally native brands know about opening their first retail locations, and what should brick-and-mortar old schoolers do to keep up with their online counterparts?We ask these questions and more of our special guest, Rachel Wi...
2021-02-0748 min
Running Great StoresPower of Connections with Melissa LathamMelissa Latham has spent her entire career working in retail, from key holder to head of stores for multi-billion dollar companies. When she experienced her second position elimination, she decided to pivot to a different career while still doing what she loves most...supporting people who work in retail. She started her executive search firm, Global Recruiters Lowcountry to do just that.
In today's podcast, Melissa shares the three things that have contributed to her career success. If you work in retail or are a people leader, this podcast has something for you.
Enjoy the liste...
2020-11-1855 min
Running Great StoresNavigating Career, Business and Life with Meghan Houle2020 has been an overwhelming year for many, especially if you work in the retail industry. With 2021 just around the corner, Meghan motivates us to think about our careers, business and life goals. Meghan has launched the Meghan Houle Method providing private and group coaching to help provide inspiration and motivation to get our lives back on track. You will LOVE Meghan's energy!
Meghan is offering a free consultation for anyone who wants to learn more! Visit www.meghanhoule.com for more information!
Enjoy the listen,
Rachel
2020-11-0952 min
Running Great StoresKeeping the Retail Pride Going with Ron ThurstonRon Thurston loves retail. And he's proud of it. Ron has led the retail teams for some of America's most prominent brands, inspired thousands of store employees, and traveled relentlessly across the country to sit and listen to what they have to say.
From a part-time sales associate to a vice president of stores, Ron has put in the hard work that a retail career requires and wrote a wonderful book called Retail Pride to share what he has learned along the way.
In today's episode, Ron shares his foundational principles for Leadership. If you w...
2020-11-0256 min
Running Great StoresGet Hired SOON with Meghan HouleMeghan Houle is in the business of building relationships. A seasoned luxury retailer who turned a passion for people into a full time recruiting role understanding the unique chemistry that makes a candidate a great fit for a brand. Her authentic nature and spirit are what she brings to her methods of coaching through next steps in the delicate decision of choosing a career path with a high success rate of job satisfaction on both the candidate and the client side. Meghan is a proved expert in matching the right candidate to the right company, working directly to influence the hir...
2020-09-0249 min
Running Great StoresPopup-Pros Retail with Shannon KruseShannon Kruse owns Popup-Pros, a consulting group that enables retailers to open popup shops around the globe. Whether you know exactly the popup shop you want or require an expert to help you create the strategy, Shannon has this super power and will guide you. This podcast is filled with positivity and energy on what retail looks like now and into the future. Enjoy the listen!
2020-07-1342 min
Running Great StoresS02E18: The Positive Effect with April SabralStop what you are doing and listen to this podcast! April is ah-mazing! April Sabral has spent over 25 years in various sales and operations roles. She has now taken her knowledge and passion for people and retail and created retailu, an online learning retail leadership development company. April has a new book coming out called The Positive Effect. I know you are going to love April. After you listen to this podcast, head over to retailu.ca to find content to strengthen and develop yourself. Enjoy the listen!
If you are enjoying the Running Great Stores podcasts, please s...
2020-06-291h 02
Running Great StoresTurn Inventory Overwhelm into ProfitThis podcast features Darlene Y Mitchell, an Inventory Management retail executive who helps boutique and brand owners turn inventory overwhelm into profit and cash flow. In the first few minutes of this podcast, you will feel Darlene’s love for retail and her passion to help retail owners be successful. While Darlene owns her own consulting firm, she has also joined DeAnna McIntosh in starting Retailing Evolved, a social network, business strategy team, learning platform and business accelerator all rolled into one. This is a subscription based model that provides varying levels of support for your business. You decide what y...
2020-06-0851 min
Running Great StoresPassion for Fashion with DeAnna McIntoshIn this podcast, DeAnna McIntosh shares her passion for fashion and working alongside boutique retailers to help them navigate this rapidly changing retail environment. Both of her companies, The Affinity Group International and Retailing Evolved have put small retailers front and center, giving them the tools that historically, only the big retailers have had access to! This podcast will inspire you to learn more about DeAnna and how she guides brands to maximize their capabilities. If you are in it to win it, contact DeAnna on Instagram @retailingevolved! Enjoy the listen!
2020-06-021h 02
Running Great StoresLife of a Store Manager: Cody Stockton (Le Creuset)COVID 19 closed virtually every non-essential retail store in the world for the first time that many of us can recall. Store teams were furloughed in many instances and when stores reopened, leaders like Cody Stockton were determined to come back with a vengeance and be there for their customers, no matter what that looked like. Cody is a store manager with Le Creuset in Orlando, Florida. I love his determination to keep his team and his customers safe while creating unparalleled customer experiences. His commitment to "make the uncomfortable, comfortable" is inspiring. During this podcast, Cody shares how he is su...
2020-05-2743 min
Running Great StoresWinning with 4 Types of CustomersJohn Hanson is a CX (Customer Experience) guru and has written a book called WOW Your Customers, 7 Ways to World-Class Service. In today’s podcast, John shares the 4 different types of customers and the importance of each. Now you might be saying to yourself, 4 types of customers? I know about the internal customer and the external customer. Who are these other two? You will need to listen to this podcast to find out. After 34 years serving customers, this even shifted my thinking!
Whether you are in retail or work with customers in a different industry, this podcast will ben...
2020-05-2159 min
Dish Please!I Literally Have No Clue- How Tink is becoming a Lawyer in the Q3 exciting things from the past week! Tooth gems, interviews and corona tests. Plus “is it news I’m confused” and “quarantales” episode 3 starts at 21:49. I sit down with my good friend Tink and hear what zoom law school has been like.
2020-05-1552 minDish Please!I Literally Have No Clue- why Giselle is quarantining in NYQuarantine week 8? All what I’ve been reading, how the Levain cookie recipe turned out plus 2nd installment of “quarantales” with Giselle
2020-05-0747 minDish Please!I Literally Have No Clue- but I think Abby broke her armI STILL have no clue what I’m doing in quarantine. Recap of the Last Dance PLUS new segment starts at 19:43 called “Quarantales” tales from quarantine.
2020-05-0157 minDish Please!I Literally Have No Clue- Get to know me booooo!Hi guys! Since NOTHING happens in quarantine we are doing a little question and answer.
2020-04-2331 minDish Please!I Literally Have No Clue- but I think I had CoronaLife update on past 2 months. New job to no job, corona, and all things in between!
2020-04-1630 min
2020-04-1501 min
Running Great StoresBecco and Retail: A Match Made in HeavenStuart Silverman and Shelly Hood are my guests today and talk about an innovative new tool created by becco. Imagine getting customer feedback regarding your team’s performance right at the checkout counter in 15 seconds or less! This solution provides field leaders with insight into the customer experience in real time. What a phenomenal coaching tool for store managers and district managers to use to create world class teams who deliver world class experiences! Enjoy the listen!
2020-04-0849 min
Running Great StoresKeys to Building Trust and Empathy with your CustomersSaira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates. You will want to listen to this with a pen and paper in hand as her tips for elevating your team’s skill with customers will be easy to implement resulting in elevating the customer experience in your store. Enjoy the listen!
2020-03-2647 min