Ramona Shaw - Podcast Details

Shows

The Manager TrackGoing from Corporate to Startup: Challenges, Mindset Shifts, and StrategiesMaking the switch from a large corporation to a startup sounds exciting until you realize how different everything feels. No more departments to lean on, no clear hierarchy, and definitely no one doing your onboarding for you. In this episode of The Manager Track Podcast, Ramona unpacks the real challenges leaders face when they leave the structure of big companies and step into the often more scrappy and fluctuating world of startups. She breaks down: ✅ Why this transition feels so disorienting (even when you fully expect it)...2025-04-2232 min

The Manager TrackThe Perfectionist Leadership TrapWhile often praised as a strength and justified as "having high standards," holding onto perfectionism as you advance and your job gets bigger, could stall your progress, keep you from advancing, or ultimately result in burnout.In this episode, Ramona Shaw breaks down how that happens and why it's so hard for many to reconcile and change course.Ramona explores:- The difference between healthy high standards and perfectionism- How perfectionism can create bottlenecks and slow progress- Why...2025-03-1830 min

The Manager TrackUnderstanding Different Communication StylesSome people tune in. Others check out. Same message, different reactions. There's a reason for that, and it’s not about who cares more.In this episode, Ramona Shaw breaks down why the same message clicks for some but misses the mark for others. Through concrete examples, she reveals how small shifts in communication can significantly change how well your message lands.Here’s what you’ll learn:✅ When pushing for deadlines backfires and what to do instead✅ Why data lovers light up while o...2025-02-2530 min

The Manager TrackMental Traps That Keep Leaders StuckSometimes, the hardest barriers to growth aren’t the challenges we face on the outside - they’re the silent battles in our own minds.In this episode, Ramona Shaw unpacks five thought patterns that can quietly sabotage leaders. These traps aren’t always easy to spot because they often masquerade as wisdom or practicality.Understanding these traps is the first step to overcoming them. Let’s dig into what they are, why they happen, and how you can step past them to become the best leader you can be.2025-01-2820 min

The Manager TrackWorking With People You Don't LikeLet's be honest – working with people we don’t click with can be draining. Day in and day out, we have to chat with them, get things done with them, and manage our emotions around them.It’s easy to get frustrated or stuck in a negative cycle. But what if we stopped waiting and hoping for them to change and focused on what we can control instead?In this episode of The Manager Track podcast, Ramona Shaw offers a fresh perspective on how to manage tricky work relationships by focusing on what’s...2025-01-0722 min

The Manager TrackAI-Powered People LeadershipHow we lead teams will change as GenAI becomes integral to our work. In this episode of The Manager Track podcast, Ramona Shaw shares how managers can use AI to streamline their work, improve team experiences, and drive results.Ramona dives into practical ways AI can help at every stage of the employee journey—from hiring to offboarding—and how you can develop the skills to manage with the help of these tools.What you’ll learn:- How AI can improve hiring and candidat...2024-12-0329 min

The Manager TrackDelegating: It's Actually About Managing YourselfDelegating work isn’t just about handing off tasks—it’s about fostering growth, maximizing team productivity, and elevating your leadership impact. Yet, many managers find it challenging to delegate work while maintaining high standards for the deliverables. In this episode of The Manager Track podcast, Ramona Shaw dives into the art of effective delegation and the mindset shifts needed to make it work.Join Ramona as she breaks down the strategies behind clear communication, trust-building, and balancing team development with personal growth.Key topics include:- The po...2024-11-2624 min

The Manager TrackHow to Lead Gen Z in the WorkplaceToday's workforce is experiencing a significant generational shift, with Gen Z expected to make up 30% of employees by 2030. In this episode of The Manager Track podcast, we examine the key differences, expectations, and needs of younger generations in the workplace.Join Ramona as she shares research-backed insights and practical approaches for building strong working relationships across generations. You'll walk away knowing how to adapt your leadership style to connect with and support younger team members.Key topics include:- Generational Demographics and Trends- Mental...2024-11-1227 min

The Manager TrackHow to Manage ManagersTransitioning from managing individual contributors to leading other managers is a pivotal step in any leader’s journey. In this episode of The Manager Track podcast, we explore the complexities of this transition and the strategic shifts required to succeed at this higher level.Join Ramona as she discusses seven essential strategies for managing managers effectively, each designed to address common challenges and foster growth across your team.Key topics include:- Team Dynamics- Level of Support- Expectation Se...2024-11-0526 min

The Manager TrackHow to Set Growth Goals That Actually Drive ResultsSetting broad goals like "improve communication" or "get better at delegating" rarely leads to real progress. In this episode, Ramona Shaw explains how to transform generic development goals into actionable plans that create lasting results.Ramona outlines how to shift your mindset before starting your development journey, convert vague "get better at" goals into specific, observable outcomes, and shares five unconventional approaches to accelerate your growth – from reverse mentoring to the productivity paradox.This episode is essential for leaders who want to move beyond surface-level goals an...2024-10-2829 min

The Manager TrackTrusting Your Team & Your Team Trusting You - With Charles FeltmanIn this episode of The Manager Track podcast, Ramona Shaw talks with Charles Feltman, leadership coach and author of "The Thin Book of Trust."Ramona and Charles discuss how to make clear requests, delegate effectively, and rebuild trust after mistakes. They address the challenges leaders face in trusting their teams and offer solutions. Charles emphasizes that trust-building is a skill that can be learned and improved.This episode is valuable for leaders aiming to create high-trust environments and strengthen their teams. You'll gain practical advice on fostering trust in...2024-10-2235 min

The Manager TrackIf You Don't Do Politics, Politics Will Do YouMany people think office politics is bad, but it really is neither positive nor negative. It's all about how you use it.In this episode, Ramona Shaw explains why office politics is important for your career and how to do it well. She talks about common mistakes to avoid and gives tips on how to build trust and influence at work.Ramona shows you how to spot key people who need wins and who have power in your workplace. She also talks about why it's important to talk to...2024-10-1521 min

The Manager TrackHow to Lead Your Team Through Uncertainty and ChangeChange is hard, but leaders can make it easier.In this episode, Ramona Shaw explains why our brains resist change and shares practical ways for leaders to help their teams adapt. Learn how to communicate effectively during transitions, track progress, and keep your team motivated when things shift.This episode is a must-listen for any leader managing change or preparing for future transitions. Whether you're dealing with small team adjustments or major organizational changes, understanding how brains work during change will better equip you to guide your team through...2024-10-0826 min

The Manager TrackWhen The Ego Dictates PrioritiesPicture this: You're captaining a ship, confidently steering towards your goals. But there's a catch – your ego is like a hidden underwater current, slowly pushing you off course without you even realizing it.In this episode, Ramona shows you how to spot when your ego is trying to take the wheel and reveals common traps where ego masquerades as productivity.Ramona also offers insights on evaluating your time management and realigning your priorities for better results. Throughout the episode, she examines how ego-driven choices can ripple outward, affecting both team dynamics and yo...2024-10-0119 min

The Manager TrackFeeling Guilty About Your Technical Skills FadingDo you worry that your technical skills are fading as you take on more leadership responsibilities? You are not alone! In the latest episode of The Manager Track podcast, Ramona tackles this common concern for new and even advancing leaders. She shares practical insights on navigating the shift from being hands-on to focusing on leadership so you can continue to thrive without losing touch with your technical expertise. Tune in for advice on how to balance both worlds while climbing the leadership ladder!Check it out HERE.Wa...2024-09-1720 min

The Manager TrackEmbracing OppositionIn this episode of The Manager Track podcast, Ramona explores the art of embracing opposition and shares practical strategies to transform conflict into a powerful leadership tool.Whether you're struggling with workplace disagreements or want to foster a more dynamic team environment, this episode offers valuable insights on how to leverage opposition for personal and professional growth.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward mome...2024-09-0324 min

The Manager TrackWhy I Wouldn't Hire You - 5 Reasons Hiring Managers Decline Candidates for Leadership RolesIn this week’s episode of The Manager Track podcast, Ramona provides practical tips on how to interview for a management position and share 5 reasons why a hiring manager might not hire you into a leadership role.Whether you've applied for managerial roles that you didn't get and are wondering what you could do better next time, are preparing for future interviews, or if you are curious how to find good leaders for your team through the hiring process, you are going to get a lot of helpful tips from this episode.2024-08-2721 min

The Manager TrackChess-Inspired Strategies for Better Strategic ThinkingIn this episode of The Manager Track podcast, host Ramona Shaw welcomes Shawn Stewart, an engineering leader and avid chess player, to explore parallels between chess and effective leadership.Shawn shares how chess principles and plays can enhance our strategic thinking and adaptability, and can even help us navigate office dynamics. He discusses anticipating changes, developing pattern recognition skills, and balancing initiative with patience in decision-making.This episode provides unique perspectives on improving leadership skills and operating at a higher strategic level. Ramona and Shawn's discussion offers practical insights...2024-08-0620 min

The Manager TrackSpending Your Time on the Right ThingsAs leaders climb the ranks and take on more responsibilities, it becomes increasingly challenging to determine if they're focusing their limited time on what truly matters. This question often arises in coaching conversations, and it's a crucial aspect of effective leadership.In this episode of The Manager Track podcast, Ramona Shaw discusses the factors to consider in how we spend our time, and the common pitfalls to avoid that distract our focus from what matters most.Ramona explores several ways leaders often misallocate their time. She also provides practical...2024-07-3028 min

The Manager TrackHow to Spot & Overcome a Victim MindsetIn this episode, Ramona Shaw tackles the victim mindset in leadership. She explores how feeling powerless and blaming external factors can hold leaders (and employees) back.Ramona shares real-life examples and practical tips to shift from feeling stuck to taking charge. This is going to address both how leaders get themselves out of a victim mindset and how they can help their direct reports who might have a tendency to blame others and avoid ownership.Learn how to recognize and overcome a victim mindset, foster a positive outlook, and...2024-07-2329 min

The Manager TrackMental Health Awareness for Leaders - A Panel DiscussionIn this powerful episode, Ramona hosts a panel of experts to discuss the critical topic of mental health awareness for leaders in the workplace. Dr. Quevarra Moten, Graham Nicholls, and Clarice Colón share invaluable insights on creating supportive work cultures, recognizing signs of mental health struggles, and leading with empathy and vulnerability.This frank discussion highlights how essential it is for today's leaders to develop mental health awareness and create psychologically safe environments where employees can thrive. The panel offers actionable advice for building more supportive, empathetic, and high-performing teams by prioritizing mental w...2024-07-1643 min

The Manager TrackGenAI for ManagersIn this episode of the Manager Track Podcast, host Ramona Shaw discusses the effective use of generative AI tools like ChatGPT, Gemini, and Claude for enhancing people leadership tasks.She outlines eight specific use cases, including crafting personal user guides, improving interview questions, creating onboarding plans, setting goals, drafting weekly updates, problem-solving, preparing for conversations and presentations, and meeting preparation.Ramona emphasizes the importance of AI fluency for leaders, providing practical tips to integrate AI technology for better productivity and leadership efficacy.Check it...2024-07-0218 min

The Manager TrackDeciding About DecidingHave you ever made a sound decision that turned out poorly, only to be harshly judged (or to harshly judge yourself) in hindsight?It's a common trap: we often evaluate decisions based on their outcomes, ignoring the quality of the decision-making process itself. But what if that unlucky choice was actually the best decision given the information available at the time?Making decisions is a core responsibility for leaders. Yet, many lack an intentional framework or methodology for how they make decisions and as a result, spend little time...2024-06-1822 min

The Manager TrackHow to Transform Good Teams Into Excellent Ones with Rusty KomoriIn this episode of The Manager Track podcast, Ramona sits down with Rusty Komori, an Executive Coach and former head tennis coach who has redefined what it means to excel. Rusty isn't just talking about being good, or even great—he's talking about becoming superior.Listen in on their conversation to discover why welcoming adversity could be your secret weapon, how to spot the hidden communication traps that are derailing your team's success, and why the trophies you're handing out might be doing more harm than good. Rusty challenges us to rethink everything from ho...2024-06-1135 min

The Manager Track3 Feedback Models Every Leader Should MasterFeedback is a cornerstone of effective leadership.Your ability to provide constructive criticism and recognition is crucial for team improvement, engagement, and achieving organizational goals. New leaders, in particular, often face the challenge of giving employees direct and candid feedback when they're still trying to establish trust and respect from the team. And this comes at a cost to both the leader and the team.In this episode of The Manager Track podcast, Ramona explores the importance of feedback and recognition in leadership. She details three different models of...2024-06-0420 min

The Manager TrackExecutive MindsetThere are multiple inflection points throughout our careers, but one of the most significant is the move from an IC to a management role. Another critical juncture is when our technical expertise becomes less valuable, and our leadership skills and executive mindset become paramount.And that's what this week's episode of The Manager Track podcast is about. Ramona outlines 7 key elements of cultivating an executive mindset that will change the way you lead, strengthen your confidence, and better position you for higher level leadership roles.If that sounds like...2024-05-2801 min

The Manager TrackTricky Relationships at WorkWorkplace relationships can be challenging.It takes time to get to know people at work, understand their often differing styles, and to develop trust. And chances are high that there is at least one in the group that we find 'difficult' to work with.And while our communication skills and competencies tend to improve as we climb the ranks, there is also a greater chance of having to navigate tricky relationships with some senior, high-caliber folks.In this episode of the Manager Track Podcast...2024-05-2101 min

The Manager TrackYour Future Role (With AI)Ever wondered how technology, like artificial intelligence (AI), might be changing the role of managers? It's an interesting thought experiment but it's not that far-fetched.In this episode of The Manager Track podcast, we're diving into that very topic. We'll explore how AI is shaking things up in the workplace and what it means for you as a leader.Here's the thing: As AI gets smarter, it will start to play a bigger role in how you lead your team. It's not just about managing people anymore; it's about...2024-05-0720 min

The Manager TrackElevating Your Communication Skills with GenAIGenAI isn't a trend or a fad that will eventually fade. It is crucial for leaders to not only understand it but also be involved in conversations and early initiatives regarding GenAI's use in their workplace.But now, let's get a bit more tactical.GenAI is impacting business strategies, workflows, and employee productivity. However, leaders can also leverage it to improve communication with their teams, prepare for difficult conversations, or fine-tune their pitches and updates to senior leaders.In this episode, Ramona provides several...2024-04-0223 min

The Manager TrackLetting Someone GoImagine that sinking feeling when you realize you may have to let someone go from your team. It's one of the most difficult situations a manager faces. In most cases, the manager has been feeling this tugging going on for a while but has put it off, hoping that things would improve. But at some point they have to face the inevitable. What's worse, if they were the one that hired this employee, they may also be struggling with guilt, feeling at-fault for how the situation turned out. In...2024-03-2625 min

The Manager TrackWhen Someone Doesn't Like What You Did or SaidEver had that moment when what you said or did unexpectedly turned someone's mood sour? As a leader, handling dissatisfaction within your team is inevitable and can require emotional intelligence and managerial finesse. While it can be uncomfortable delivering news or making decisions that not everyone likes, it's your responsibility as a leader to make tough calls when needed. So how can you navigate the delivery of unpopular decisions, while being a compassionate leader and maintaining your effectiveness? In this episode, Ramona provides insights...2024-03-1216 min

The Manager TrackBetter Listening - What It Actually MeansCan you recall that last conversation you had with someone when you noticed they weren't fully present with you and giving you their fullest attention? Maybe they checked their phones every so often, maybe they were watching people walking by, or they were more interested telling you about their own experiences rather than trying to really hear and understand what you were trying to communicate. How did you feel in that conversation? Chances are high that it seemed high-level, not very meaningful, or even a waste of time. Listening...2024-03-0526 min

The Manager TrackPositioning Yourself for Senior Roles with Richard TriggsIn this captivating episode of The Manager Track podcast, host Ramona Shaw welcomes a distinguished guest, Richard Triggs, renowned for his innovative approach to executive recruitment. Richard shares invaluable insights on navigating the job market and retaining exceptional talent within organizations, providing a glimpse into the strategies that have underpinned the success of Arete Executives. We kick off with Richard delving into the concept of the hidden job market, where a majority of premier jobs never become publicly available. He provides a step-by-step breakdown on how to tap into this market by positioning oneself...2024-02-2056 min

The Manager Track6 AI Skills & 5 Must-Take ActionsHave you wondered what other leaders are currently doing on the topic of AI? Even if your workplace as a whole isn't a frontrunner in the space, it's vital for you, as a leader, to equip yourself with the necessary skills early on and begin embracing and even leading these conversations. In this week's episode of The Manager Track podcast, Ramona delves into the impactful convergence of leadership and AI. She highlights the essential AI skills leaders must cultivate and the actionable steps they should initiate right now to...2024-02-1317 min

The Manager TrackChanging Behaviors & Achieving Goals"Quitter's Day." No, it's not the day that a person quits their job. It's the second Friday in January, designated as the day when most people are likely to give up on their New Year's resolution (unofficially, of course). Change, no matter how big or small can be difficult because our brains are wired to seek established patterns of consistency. I'm sure you can easily recall that feeling of discomfort when you've tried doing something new in the past. Maybe you wanted to get...2024-01-3024 min

The Manager TrackAI: 2024's Most Important Leadership TopicIn 2024, we anticipate a significant transformation in technological landscapes, with artificial intelligence (AI) at the center stage. Even if your organization isn't addressing the topic of AI yet, it's critical for you as a leader to get ahead of the curve and learn how AI will transform your role, affect your team, and create both advantages and disadvantages for your workplace. The sooner you begin to process the information, the more likely you are to future-proof your career and navigate this new landscape with confidence. 2024-01-0922 min

The Manager TrackUnfounded Worries About LeadershipThe one person you spend more time with than anyone else is yourself. So, it's no surprise that your internal dialogue with yourself is also more crucial than any other conversation you could have. In my coaching sessions, I often discover that my clients' internal conversations are the stumbling blocks for their career success. For example, without evidence, they've convinced themselves that giving direct feedback will lead to being disliked by their direct reports or that holding their team accountable might brand them as a micromanager. But here's the...2023-12-0513 min

The Manager TrackLeading Well Without Leadership TalentLeadership is not a predetermined ability and no one starts out being an exceptional leader. It's an ongoing learning process filled with bumps, detours, and pitfalls along the way. In this episode, I want to provide you with a list of things that can be implemented into your day-to-day activities right away that will help you improve your leadership effectiveness starting today. Check out more resources here: www.ramonashaw.com/186-leading-without-talent Or watch it on YouTube here: https://youtu.be/iMuWWDnOpMo — RESOURCES ME...2023-11-2126 min

The Manager TrackCreating Effective, Engaging, and Enjoyable Meetings - with Mamie Kanfer StewartEp. 183 - We all know that bad meetings can be a waste of time, reduce energy, and hinder team and business growth. But, how in the world can we change that? Well, my friends, let me introduce you to a true meeting expert, Mamie Kanfer Stewart. Mamie has spent the last 10 years helping companies streamline meetings and joined me for this week's episode of the Manager Track podcast to share her insights. If you're tired of unproductive and energy-draining meetings, or if you're leading meetings with unengaged participants, then...2023-10-3141 min

The Manager TrackTough Moments of Leadership - A Q&A SessionIf you've ever found yourself in an awkward place that requires you to address a difficult topic while maintaining trust, then you don't want to miss out on this episode. Listen in as I face rapid-fire questions from my colleague Melody Wilding about everything from "How do you keep feedback from turning into a therapy session?" to "What do you do when someone is underperforming due to personal issues?" Check it out here: www.ramonashaw.com/182-difficult-conversations Watch us on YouTube here: https://www.youtube.com/watch...2023-10-2458 min

The Manager TrackEntitlementAs leaders, it's crucial for us to understand how to identify entitled behaviors and effectively manage employees who are exhibiting those behaviors. All of this, while navigating the ever-changing dynamics of today's workplace. In this episode, we'll explore what entitlement looks like, how to identify it, and strategies for preventing the hiring of entitled employees. We'll also discuss how to effectively manage conversations when faced with unrealistic demands. — RESOURCES MENTIONED — Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most...2023-10-1021 min

The Manager TrackDeveloping AI-Enabled Leader: A Panel DiscussionIf you are wondering how you can use AI to improve your productivity or get better at people-related tasks, and maybe even increase the efficiency of your team, then you are not alone. In this episode of The Manager Track podcast, I'm sharing a recent LinkedIn Live panel. I was joined by 3 HR leaders to talk about the intersection of AI and leadership, particularly in the context of being a people leader. We explore how HR leaders are thinking about employing generative AI tools to support and enhance leaders...2023-10-0349 min

The Manager TrackTransitioning RolesNavigating change can be difficult and feel overwhelming at times. It can feel like a balancing act of letting go of the past while embracing the opportunities of the future. In this week's episode, I'm going to share how to overcome common obstacles that may hinder your progress, especially common road-blocks such as fear and self-doubt, plus how to effectively transition into a new set of circumstances. Whether you're moving into a leadership position for the first time, contemplating a career shift, or simply navigating a new phase of...2023-09-2617 min

The Manager TrackRe-release: Navigating Difficult Conversations at WorkThis is your sign that you've been putting off that difficult conversation long enough. This is a re-release of one of the most popular episodes of The Manager Track podcast. Now's your chance to prepare for it, then power through it. Trust me, this is one you don't want to miss! ___________________________________ Most of us dread the difficult conversations we know we should have but would really prefer not to have. In this episode, we discuss how to take the pressure out of it and how to hold these conversations with greater ease.2023-08-1518 min

The Manager TrackCommunicating With NumbersWarren Buffett once famously said, 'If you can't communicate, it's like winking at a girl in the dark - nothing happens.' This humorous analogy holds a valuable lesson, especially when it comes to numbers. No matter what industry you are in, chances are high that at some point in your career you will have to convey complex information through numbers. While not everyone is naturally adept at this, the good news is that effective communication with numbers is a skill that can be...2023-08-0815 min

The Manager TrackDual Models Leaders Have to NavigateTraditional models of leadership are often presented as cookie-cutter frameworks, but the reality is that true leadership isn't so clear-cut. In fact, the best way to lead lies within the gray zone, the middle ground along the spectrum of two different leadership models. The key realization for leaders is that there is no single "right" way to lead. It's about finding a give-and-take, striking a balance, and recognizing the spectrum of approaches that may be needed depending on the situation. In this episode, we will explore four common dual...2023-07-2521 min

The Manager TrackWanting BetterHave you ever wondered questions like, "Should I leave or should I stay?" "Would it be better if I had a different job?" "When can I finally get promoted?" Well, you are not alone. With the great reshuffle in full force, it seems like those questions are common for many, and even if you haven't thought about it, one of your directs might have. So in this episode I want to dig deeper into the theme of "wanting better" to help you not only understand what the root cause...2023-07-1813 min

The Manager TrackCalendar White SpaceIn this episode of The Manager Track Podcast, host Ramona Shaw talks about the importance of creating 'Calendar White Space' and its impact on leadership effectiveness. She explains why it's crucial for leaders to carve out this space for strategic thinking and cross-departmental projects, offers concrete strategies for doing so, and shares the benefits this practice brings. Check it out here: https://www.ramonashaw.com/167-calendar-white-space — ACTION STEPS — Reflect on your own calendar and identify areas where you can create white space. Analyze where you’re actually needed and whe...2023-07-1115 min

The Manager TrackOverdone StrengthsIn this episode of The Manager Track Podcast, host Ramona Shaw discusses the concept of 'Overdone Strengths' and how it impacts leadership effectiveness. She offers insights on why it's critical to understand this concept for self-awareness and leadership development, provides concrete examples, and shares some strategies for recognizing and managing those overdone strengths. Check it out on the web here: https://www.ramonashaw.com/165-overdone-strengths/ — RESOURCES MENTIONED — Schedule a Strategy Call with Ramona Shaw Learn how to turn your 1-on-1 meetings from time wasters, awkward mome...2023-06-2716 min

The Manager TrackMind Over Matter: Overcoming Resistance To Doing What You Don't LikeWe all have those tasks on our to-do lists that we dread and often find ourselves procrastinating on. Whether it's making difficult phone calls, organizing messy files, or tackling challenging projects, these tasks can be a source of frustration and hinder our progress. Waiting for motivation to strike is an unreliable approach, but by implementing consistent strategies, you can conquer procrastination and discomfort. In this episode of The Manager Track podcast, I will be sharing tips for how you can increase your level of self-discipline and become good at accomplishing the things you don't...2023-05-3012 min

The Manager TrackWhat if I don't like to lead?Today, we're tackling a common dilemma: what should you do when you're expected to assume a leadership role, but deep down, you're not sure you're ready for the role, or you're just not interested? Earlier last week, I came across a post on Reddit by someone seeking advice on their situation at work. Her boss was soon retiring, but she was having a difficult time getting others to believe that she was not interested in applying for the position. Her coworkers weren't able to grasp the idea that she preferred to remain in a...2023-05-2322 min

The Manager TrackBouncing Back: Learning from FailureInevitably at some point we will fail, but that is part of pursuing new opportunities. The important part is that we take the time to learn from our failures so that we can grow as leaders. As a first-time manager back in 2011 and now as a coach, trainer, and podcast host, I have experienced my fair share of failures. But I try to look for and use the challenges to learn and improve. I never would have made it this far in my career if I didn't embrace my failures and learn from them.2023-05-1622 min

The Manager TrackRetain Employees Who Didn't Get PromotedAs a manager, delivering disappointing news to an employee who was expecting a promotion but didn't receive one can be difficult. Retaining and supporting employees in this situation is crucial, especially if you want to prevent them from considering other job opportunities as recruiting messages start landing in their inbox on LinkedIn. In my coaching conversations with clients, the topic of employee retention often comes up when discussing promotions. It's understandable that both the employee and the manager would feel frustrated when a promotion falls through after working towards it, especially if you've been...2023-05-0222 min

The Manager TrackBeyond Busy: Digging into the Real Reasons for Time Management StrugglesStruggles with time management are not rooted in a lack of knowledge, information, or any kind of perfect secret strategy. You have already taken the courses, listened to podcasts, read books, and with all of this newfound knowledge you can still struggle with time management if you don't first uncover and address the underlying causes. It is the lack of implementation that causes this frustrating cycle to continue and its effect goes beyond the workplace, overflowing into your personal life. Even if you don't personally struggle with time management...2023-04-2525 min

The Manager Track4 Insights from Running a New Manager Training ProgramOver the last 4 years, we've built and evolved our new manager training program called the Leadership Accelerator and I took some time to reflect on the key insights learned during that time. In this episode, we'll discuss: Peer support vs. individual learning Mindset vs. skill training Good leadership vs. right leadership Isolated training vs. integrated training — RESOURCES MENTIONED — Take the next step in your leadership journey by signing up for my Leadership Accelerator Program for new managers or Leadership Advisory Program for mid-level leaders. Learn how to turn your...2023-04-1822 min

The Manager TrackLeadership & FemininityYou might be surprised by this title. I don't think I talk much about feminine leadership traits or women in leadership and so forth, although I do coach a lot of women on specific topics such as being the only woman or working in a male-dominated environment. One of the things that prompted me to record this episode is that there are a lot of older books around the topic of leadership that were written through a masculine lens. I wanted to quickly talk about this because sometimes we refer back to these books...2023-04-1118 min

The Manager TrackThe Micromanaging Dilemma: Balancing Control and TrustHow do you balance control and trust? This is the dilemma of micromanagement. While micromanaging is not a good leadership style it can be used as an effective time-limited and targeted management tool when a situation calls for it. In this episode of The Manager Track Podcast, I will be sharing when you should micromanage, and how to do it well so that it is not being perceived negatively by direct reports, but actually seen as supportive. — RESOURCES MENTIONED — Learn how to turn your...2023-04-0419 min

The Manager TrackHaving a Leadership PlaybookWe've all been there: feeling like we're just repeating the same mistakes or not retaining the things we have heard. But what if you took a lesson from those experiences, rather than letting them slip away? On this episode of The Manager Track podcast, I'll show how creating and using your very own leadership playbook is the key to advancing in your career! Discover when and why it's useful as well as exactly how having one can help propel you forward on an upward trajectory. 2023-03-2813 min

The Manager TrackLeadership Perspectives - With Atlas AultmanIn this episode of the Manager Track Podcast, I'm joined by Atlas Aultman. Atlas is not only one of the top 150 speakers in the nation but a recent #1 best-selling author with his leadership books for kids. He has also received several bronze star metals in the military and is a former White House Military Officer of the Year. Listen in as he shares a lot of thoughts, controversial ideas, and suggestions for current and future leaders. I promise this episode will provide you with lots of food for thought on how to see and...2023-03-2141 min

The Manager TrackReasons for UnderperformanceAll managers will sooner or later end up in situation where they have to manage an underperformer. And these situations can be tricky. Many of my clients have asked me how to best navigate these situations but before we can talk about the "action plan" we have to understand the reasons why the underperformance occurs. In this episode of the Manager Track podcast, I will share the 4 reasons for underperformance, tips that will help you better manage them, and how you can avoid your next hire being an underperformer.2023-03-1418 min

The Manager TrackTime IntegrityIn this episode of the Manager Track podcast, we're going to talk about how you plan for and use your time, and how some decisions that you make about your time may actually slow down people on your team. Reflection Questions for you and your team: How do I spend my time and is it in alignment with my key priorities? What do I do that slows me down that I might not be aware of? Am I following through with my own time commitments? — RESOURCES MENTIONED — Recommended book...2023-03-0717 min

The Manager TrackWhat Managers Need to Know about Engagement Surveys - With Sri ChellappaAre your employees engaged in their work? Would you notice the red flags of their disengagement? In this episode of the Manager Track podcast, I am joined by Sri Chellappa to discuss employee engagement, how to spot disengagement, and some tools that you can utilize to drive better engagement within your organization. Sri Chellappa is the president and co-founder of Engagedly, a people strategy management software that enables organizations to build highly engaged high-performance teams. — RESOURCES MENTIONED — Engagedly - Employee Performance Management Software Ment...2023-02-2829 min

The Manager TrackSecond-Guessing Ourselves & Decision HangoverHave you second-guessed a decision you made earlier today or earlier this week? If you've ever been in a situation where you made a decision or chose to do or not do something... it is likely that you have found yourself ruminating over whether or not you made the right choice. For many of my clients, this kind of second-guessing can lead to feelings of overwhelm or turn into hours of unproductive and distracted work. If you experience this somewhat regularly or are well a...2023-02-2121 min

The Manager TrackEmotions at WorkDo you hide or guard your emotions at work? Or do you worry about coming across as "too emotional"? Yes, you might want to bring your whole self to work but you also don't want to lose credibility by being too emotionally involved or by losing your poise. In this episode of The Manager Track podcast, I am going to share how you can manage your emotions effectively while being intentional and aware of your impact on others. You will learn where our emotions come from, how to navigate...2023-01-3124 min

The Manager TrackPrepare for The WorstPreparing for the worst isn't about having a pessimistic outlook. It's about being realistic and prepared so that you can make smart choices if stuff hits the fan. When we think ahead, evaluate risks, and prepare for the worst we demonstrate the skill of being a proactive leader (vs. a reactive leader). And as a result, we are way better prepared, aware, and able to navigate challenges than when we're being caught off guard. In this episode of The Manager Track Podcast, I am going to share an exercise...2023-01-2420 min

The Manager TrackWhat Is Your Leadership PhilosophyThis episode is a re-release of Episode # 106, one of the most popular episodes of 2022. In this week’s episode of The Manager Track podcast, we’re going to talk about what your leadership philosophy is, why you should have one, and how to create it. You will learn about my unique approach to leadership development, The APS Method, which I developed to help new and mid-level managers become leaders people love to work with, and why you should think about your own methods and philosophies as well. 2023-01-0314 min

The Manager TrackCommon Mistakes With 1-on-1 MeetingsThis episode is a re-release of Episode # 108, the most downloaded episode of 2022. In this week’s episode of The Manager Track podcast, we’re going to talk about some of the most common mistakes that I see with people running one-on-one meetings. We know that it is important to have recurring meetings with our direct reports, but when not run effectively, these meetings can turn into a huge time waster. We’re gonna talk about… Task- vs. people-focus Ownership Accountability You wi...2022-12-2714 min

The Manager TrackUser Guides (aka READMEs)What does dating someone and onboarding a new team member have in common? Both are about discovering the other's preferences and values and communicating your own. In this week’s episode of The Manager Track podcast, I will share why you should be creating a User Guide (aka READMEs) for the people you work with. Within the employee-manager relationship, there are only a few things more vital than building trust and understanding of how the other operates. But you don't need to take the sl...2022-10-2512 min

The Manager TrackWhen to Work With a Leadership Coach“How will I know that it's the right time for me to work with a leadership coach?” This is a question that I was recently asked in a podcast interview and I wanted to share my answer with you here on The Manager Track podcast. I'm going to share one of my own experiences working with a coach, along with three specific signals that it's time to work with a leadership coach. — RESOURCES MENTIONED — APS Method Ramona’s 12-week Leadership Accelerator that helps new managers confident and competent leaders pe...2022-10-1114 min

The Manager TrackHow to Lead a Thriving Team with Kirsten MoorefieldThe question is how to lead a thriving team… but not just any team. We don’t want mediocre teams, but rather thriving teams where people feel like both they personally, and the team as a unit are thriving. In this week’s episode of The Manager Track podcast, I am joined by Kirsten Moorefield, who has spent countless hours with hundreds of teams from startups to Fortune 100 companies, observing a clear pattern between the happiest and most effective people. Kirsten Moorefield is the Co-founder and COO of Cloverleaf.me. Wi...2022-10-0434 min

The Manager TrackGiving Feedback: 3 Common MistakesIn my first few months as a new manager, I couldn’t bear the thought of having to give feedback to my direct reports… …who happened to also be my former peers. But I knew it was inevitable. So I braced myself and started having feedback conversations in 1-on-1s and throughout the week. Although I was giving feedback (as I had to), I hated it. It felt uncomfortable, awkward, and weird. Over time, this got better but what I wish...2022-09-1315 min

The Manager TrackBoost Your Confidence, Fail Faster, & Win More Through Improv - With Erin DiehlDid you know that ‘improv’ training can improve teamwork, communication, presentation skills, and creative problem-solving, and can strengthen a company’s overall corporate culture? In this week’s episode of The Manager Track podcast, you’ll hear my conversation with Erin Diehl, where we discuss how the mindsets of improv are transferrable to leadership and teamwork, and how letting go and embracing failure will actually make you a stronger leader. Erin “Big” Diehl is a Business Improv Edutainer, Failfluencer, and Professional Zoombie. Through a series of unrelated dares, Erin created improv...2022-09-0644 min

The Manager TrackAre You Cut Out to Be a Leader?If you have been eyeing a leadership role, but wonder if you are actually cut out to be a leader… Or if you are already leading a team, but you find it hard or exhausting, and you worry that you might not be made for this job… then this episode is for you! In this week’s episode of The Manager Track podcast, I am going to help you come up with your personal answer to the question of if you are cut out to be a leader. ...2022-08-3020 min

The Manager Track5 Often Overlooked Steps When Onboarding a New EmployeeMost companies have a predefined onboarding process for new team members which is great! But after having many conversations with leaders and employees I've found that there are often at least a few missing gaps. In this week’s episode of The Manager Track podcast, I am going to fill some of these gaps by covering, in my opinion, the five most commonly overlooked steps of the onboarding process: Entry Interviews User Guides Guided Introductions Equip Them Behavioral Norms — RESOURCES MENTIONED — Ramona’s 12-week Leadership Accelerator helps ne...2022-08-2314 min

The Manager Track6 Things I Wished All Managers KnewToo many new managers are being set up to join the 40-60% of new managers who fail or underperform in their first 2 years. It often has nothing to do with their capabilities, but rather the lack of proper training, support, and guidance that is necessary to make them successful in this new management role. In this week’s episode of The Manager Track podcast, I will be sharing a list of 6 things I wished ALL new managers knew based on what I see and hear inside The Leadership Accelerator....2022-08-0918 min

The Manager TrackYour Relationship with Your JobMy business coach recently asked me some questions about the relationship I have with my business. As I answered the questions, it occurred to me that these questions apply not only to business owners but to anyone else who works. In this week’s episode of The Manager Track podcast, I will ask you 4 specific questions. I invite you to grab a pen and paper, then pause the episode to answer them as we go along. Play this out with me and you might really be surprised by what you uncover! ...2022-08-0219 min

The Manager TrackRe-Release: 12 Unspoken Rules of ManagementBeing in a leadership role comes with a lot of unspoken rules. Things that are not written in your job description, yet are critical for you to know in order to succeed. More precisely, these unspoken rules are all about these small, often overlooked things that can make a big difference in how people see you, how they feel in your presence, and the trust they have in you. I got thinking about these unspoken rules when I was walking my new puppy and realized how little I knew about the "proper" behaviors of dog...2022-07-2621 min

The Manager TrackOver-Identifying With Your JobRemember that time when you had a "WIN" at work? Maybe you nailed an impressive presentation, got some awesome praise, or closed a major deal - and you felt great about yourself, right? But then on another day, you got some criticism, or maybe your presentation fell flat and didn't go as planned, or perhaps you lost an important deal or a big client and you blamed yourself because you knew there was something you should've done differently. If those two scenarios resonate with you then you are definitely not alone, my friend. T...2022-07-1214 min

The Manager TrackBurnout, Boundaries, and Saying "No" - With Teresa VozzaAre you feeling over-committed, exhausted, or worried that you will burn out? Then this week’s episode of The Manager Track podcast is for YOU! We're having a conversation with Teresa Vozza about burnout and burnout prevention. We'll be discussing the underlying patterns that keep getting in the way of us setting clear boundaries and then Teresa shares tips on how to practice saying “no” to your manager, how to make time for restorative activities, and dispels a common myth you may be falling victim of. Be sure to stay u...2022-07-0541 min

The Manager TrackThe Risks of Delaying Your Leadership TrainingEp. 111 - According to research published in HBR involving 17,000 managers, the average manager received their first leadership training 10 years after they began supervising. That's crazy if you think about it. There is no other job for which we'd think it's ok to practice it for 10 years before getting trained in it. In this week’s episode, we’re going to talk about the specific costs and risks of delaying leadership training. I will share why it matters so much to set yourself up for success in your role with lead...2022-06-1417 min

The Manager TrackMisconceptions About Leadership CoachingEp. 110 - In this week’s episode of The Manager Track podcast, we’re going to talk about common misconceptions about leadership coaching and the difference between coaching and training in leadership development. The three common misconceptions we will discuss are: Coaching is for people who need something fixed Coaches should have experience in your field or your profession Coaching is for executives My goal is to help you identify when you should hire a coach, and what you want to be looking out for when you think about coaching versus engaging in s...2022-06-0722 min

The Manager TrackWhat's Compassionate Leadership?In this week’s episode, we’re going to talk about compassionate leadership and how it might help you elevate your own leadership and create better, stronger relationships and even accountability with your team. Here's what we'll discuss: Defining Compassionate Leadership: I share my personal definition and share insights from leaders who advocate for compassionate leadership. 4 Stages of The Compassion Flywheel: A tool developed by Potential Project that represents what compassionate leadership actually looks like in the day-to-day behaviors of leaders. Reflection Questions: I pose a question for you to reflect on for each...2022-05-3118 min

The Manager Track3 Mistakes Managers Make During 1-on-1 MeetingsIn this week’s episode of The Manager Track podcast, we’re going to talk about some of the most common mistakes that I see with people running one-on-one meetings. We know that it is important to have recurring meetings with our direct reports, but when not run effectively, these meetings can turn into a huge time waster. We're gonna talk about... Task- vs. people-focus Ownership Accountability You will learn how to avoid the 3 common mistakes and discover the basic and most critical rules of running effective one...2022-05-2413 min

The Manager TrackHow to Handle Criticism at WorkHave you ever been in a situation when you received criticism at work and it was hard to take? Maybe you got defensive or maybe you felt resentful or frustrated. Or maybe it kicked off a spiral of self-doubt and guilt (or even shame!). I've definitely been there and I definitely have my fair share of regrets about how I reacted in certain feedback situations. It took me a while to learn how to get good at receiving feedback and to not only respond well at the moment but also to truly soak up the...2022-04-1920 min

The Manager TrackThe Shadow Sides of Being a "Type A" LeaderIf you're a leader and you relate to being "Type A", then there's no doubt that this is influencing the way your lead. And it's likely that these traits got you where you are today and that you're personally proud of. But here is what you need to know: Just like any other strength, these "Type A" strengths can be overdone and make you less effective as a leader. In this week's episode of The Manager Track podcast, we uncover "Type A" personality traits and what the potential shadow side could look like...2022-02-0821 min

The Manager TrackHow Coaching Helped This Director of Engineering - With Joshua SambergThis episode is a conversation between Joshua Samberg, a Director of Engineering at productboard and a leadership coaching client, and Ramona. This episode originally aired on the Productboard Engineering Leadership Podcast. Here is Joshua's personal introduction: "I'm genuinely excited and proud to share the latest episode of my podcast. I interview my leadership and strategy coach, Ramona Shaw. We talk about how she's been the most impactful person in my survival of rapid growth into leadership at a scale-up, and we reveal actual examples of how we worked through...2022-01-251h 26

The Manager TrackLeading Older People4 in 10 US employees work for a younger boss and it's been said that in many industries and professions 30 is the new 50. If you find yourself in a situation where you lead significantly older (or more experienced) people then thoughts and worries such as "What if they don't respect me?", "I think I look too young", or "They don't take me seriously" may have crossed your mind. I've been there myself and I found it challenging. And I know I'm not alone. In fact, leading older people has come up numerous times in coaching conversations and i...2022-01-1822 min

The Manager TrackThe Entry InterviewIn this episode, I'll share what an Entry Interview is and how it can help you ignite strong relationships with your new hires. The Entry Interview is a concept I first heard about from Adam Grant. I consider it an important step in the employee onboarding experience to have quality time with their new manager and to discuss their personal goals, preferences, and needs beyond what was shared during the interview process. At the same time, the Entry Interview will allow the new hire to ask their manager (i.e. YOU) questions that they may...2022-01-1112 min

The Manager TrackThe 3 Steps to Achieving Your Career Goals in 2022As we're kicking off 2022, I thought it would be the perfect time to talk about goals and goal setting. But don't you worry.. I'm not gonna go down the SMART goal lane and this is also not about New Year's resolutions. Instead, in this week's episode of The Manager Track podcast I talk about the 3 biggest issues I see with goal setting and why so many of us lose steam along the way. Think about this... a meager 10% stick to New Year's resolutions for more than a couple of months. Whether you're aiming...2022-01-0422 min

The Manager TrackRe-Release: The First 30 Days as a New ManagerThis is a re-release of one of the most popular episodes of The Manager Track podcast. And if you were recently promoted into your first leadership role and are ready to kick the new year off on a strong foot, then this is definitely one for you. _______ During these first few weeks as a new manager, everyone will be watching you - from your team members to your boss, and to your new peers. All eyes are on you. And so it’s critical to start ou...2021-12-2920 min

The Manager Track12 Unspoken Rules of ManagementBeing in a leadership role comes with a lot of unspoken rules. Things that are not written in your job description, yet are critical for you to know in order to succeed. More precisely, these unspoken rules are all about these small, often overlooked things that can make a big difference in how people see you, how they feel in your presence, and the trust they have in you. I got thinking about these unspoken rules when I was walking my new puppy and realized how little I knew about the "proper" behaviors of dog...2021-12-0721 min

The Manager TrackHaving High StandardsHow high do you set the bar for yourself and for others? If you're anything like most of my clients then your answer is probably "pretty high." The questions that beg to be answered are... is having high standards a good thing or a bad thing? And how do you know if your standards are just high or if they're in fact unrealistic? There are two very important aspects to consider when answering these questions; the responsibilities that come with having high standards and the relationship you have with yourself and the standards you aim...2021-11-3018 min

The Manager TrackLeaders' ExhaustionImagine this: you’re a high-performing manager taking your career seriously. Lately, though, you've been feeling exhausted and worn out. You know, intellectually speaking, that when people take care of themselves, they feel better, and maybe even work better. But deep down, you also believe that working harder and longer than everyone else is what made you successful, and in the fast-paced, intensely demanding world you operate in, that’s honestly what you think it takes. So, you keep working long hours, respond to emails and messages way into the evening and even on y...2021-11-2320 min

The Manager TrackHow to Overcome Your Brain's Fixation on Bad ThingsDo you sometimes ruminate for hours over a critical comment from a co-worker or from your boss? Or when you evaluate your team member, do you find it easier to spot the mistakes than to see the great thing they did? If the answer was yes to either of those, then rest assured that nothing has gone wrong... As humans, we tend to focus a lot more on negative things than on positive events or circumstances. This tendency is called Negativity Bias and it means that we not only register negative stimuli more...2021-11-1613 min

The Manager Track6 Often-Overlooked Traits That Separate Great Leaders From The RestWhat do you think makes a great leader? Intelligence, confidence, charisma, or expertise? These all sound reasonable, right? But over the many years, I’ve spent as a coach helping new and mid-level managers become great leaders, I’ve realized that the truth about good leadership comes down to skills and behaviors that are a lot less showy and obvious. When you let go of the image of what makes you look like a great leader, you can start to focus on the traits that will allow you to build the right environment and...2021-10-0524 min

The Manager TrackHow Great Leaders Control Their EgosHere is the thing when it comes to our egos... It is a lot easier to see someone else’s than it is to see your own. It’s like that little piece of spinach stuck in between your teeth. You can go all day not knowing it’s there, but everyone else sees it. When you finally look in the mirror and discover that it's there, it’s like, “Why didn’t anyone tell me?” But let's be clear. Having an ego isn’t the problem. The problem is when the ego gro...2021-09-2127 min

The Manager TrackStop Feeling Responsible For How Other People FeelI got a question for you... How do you feel when someone else is having a negative emotional reaction because of something you did or said? If you feel guilty and responsible for how they feel then this episode is for YOU! I often talk about emotional responsibility which means not to blame others for how we feel because our feelings are created by our own thoughts (not by other people or outside events!). I know... this might be totally new to you and you might have a range of objections and questions...2021-08-1718 min

The Manager Track4 Stoic Principles That Will Make You a Better Leader“No random actions, none not based on underlying principles.” — Marcus Aurelius (Roman emperor and one of the main Stoic philosophers) Stoicism is an ancient philosophy that is applicable today as it was back then. Plus its surging popularity in recent years demonstrates the usefulness of these principles when it comes to dealing with stress, fast-paced environments, lots of change, and uncertainty. In this week's episode, I share how 4 key principles of Stoicism that can help you as a leader become more resilient, courageous, calm, and effective in leading your team and making high-stake decisions. ...2021-07-0620 min

The Manager TrackAttitude & LeadershipAttitude is (almost) everything! The pressure of leadership, personal issues, and life, in general, can impact your mood, energy, and attitude. And, attitude matters more than you might realize. Without saying a word, your attitude permeates from your skin. Even when you think you are hiding it and that no one sees it, people are highly likely to pick up on it. Plus, your attitude impacts how you feel about yourself and it influences your perspective on circumstances. By the end of this episode, you'll better understand how...2021-06-0122 min

The Manager TrackDealing With FailureDo you know what Dr. Seuss, Oprah Winfrey, JK Rowlings, Elvis Presley, and Walt Disney have in common? They all FAILED epically early on in their careers. Many people would have given up but not them. They got back up and kept trying. They failed FORWARD. Failing forward means to... See failure as part of the process Continue to belief Take new risks Think "I failed or it failed" Practice compassionate self-talk Persevere And it does NOT mean to... Expect never...2021-04-0619 min