Shows
Airbnb Superhosts Down UnderEp - 37 - Interview with Superhost and Co-host Jenny GillIn this episode of Airbnb Superhosts Down Under, Jenny Gill joins Ray and Silvia to share her journey of growing from a side hustle into a full-time short-term rental business. With nine years of hosting experience, Jenny now manages four Sydney-based properties, each attracting different types of guests—ranging from solo travellers to families.Jenny discusses the challenges of guest behavior, from unexpected messes to party situations, and how she uses Airbnb’s AirCover to protect her property and time. She also shares heartwarming stories, like helping a couple from Canada coordinate a gender reveal at the Sydn...2025-07-1436 minAirbnb Superhosts Down UnderEp - 36 - What Families Look for in an Airbnb: A Guest’s Perspective with CatharineThis week on Airbnb Superhosts Down Under, we welcome Catharine, a seasoned Airbnb guest, devoted mum of two, and a voice every host should hear. With more than a decade of travel experience using Airbnb, Catharine shares what truly matters for families when booking a stay—from the small comforts that make a space feel like home, to the subtle touches that turn first-timers into repeat guests.🎙️ In this episode:What families prioritize when choosing Airbnbs over hotelsThe emotional impact of thoughtful amenities like toys, kids’ cutlery, and practical layoutsHow Catharine’s daughter chose a familiar Airbnb...2025-06-3042 minAirbnb Superhosts Down UnderEp - 35 - Building an Airbnb Empire in North Brisbane – Kelly Maree Publish Date: June 16 Podcast: Airbnb Superhosts Down Under with Ray & Silvia This week, we sit down with Kelly Maree, a powerhouse Superhost from North Brisbane managing five thriving Airbnb listings with a sixth on the way. With over six years of experience and a transport business funding her portfolio, Kelly shares her hands-on strategies, personal lessons, and the grit it takes to build a hosting business that’s both personal and scalable. 🔗 Kelly’s Properties The Sanctuary – Acreage Retreat with Pool Bushland Family Home – Pet Friendly Suburban Comfort with Great Access Cozy & Convenient Family Stay...2025-06-1647 minAirbnb Superhosts Down UnderEp - 34 - From Health Recovery to Hosting with Heart – Merrydith CallegariIn this episode of Airbnb Superhosts Down Under, hosts Ray and Silvia chat with Merrydith Callegari, a passionate host from Hobart, Tasmania. What started as a post-retirement hobby turned into a 9+ year hosting journey, full of color, connection, and community leadership. 🔗 Stay at Merrydith’s City Retreat 📸 Instagram: @city_retreat_airbnb Highlights: Photo Reviews Surprise: Silvia shares a guest story that reveals how some Airbnb users from mainland China can include photos in reviews. Merrydith adds insight from her experience with Chinese guests and their travel habits. Transforming Her Home: Learn how Merrydith gradually renovated a teen r...2025-06-0241 minAirbnb Superhosts Down UnderEp - 33 - Navigating Heritage Property Hosting with Matt CollinsEpisode 33: Navigating Heritage Property Hosting with Matt CollinsIn this episode of Airbnb Superhosts Down Under, hosts Ray and Silvia sit down with Matt Collins to dive into the unique world of hosting a heritage property. Matt shares his experience of converting a 19th-century church into a stunning Airbnb getaway, including challenges, rewards, and lessons learned along the way.Key Highlights: Selling Airbnb Properties: Silvia discusses the logistics of selling an Airbnb, including handling bookings and cancellations. She shares a case where a host successfully canceled bookings after providing a signed sales contract to...2025-05-1949 minAirbnb Superhosts Down UnderEp - 32 - Long-term Airbnb Guests and Hosting Tips with TaniaEpisode 32: Long-term Airbnb Guests and Hosting Tips with Tania In this episode of Superhosts Down Under, we chat with Tania, a dedicated host from Rockdale, NSW, who turned to Airbnb hosting out of necessity—and discovered a passion for hospitality along the way. Tania shares her experiences managing longer-term guests, including setting expectations, handling challenges like maintenance and cleanliness, and offering exceptional hospitality. She also reveals how thoughtful gestures lead to memorable stays and lasting friendships. Listen in for practical insights on vetting guests, managing your property while working full-time, and how to provide a we...2025-05-0556 minAirbnb Superhosts Down UnderEp - 31 - Interview with Airbnb Superhost: David WangAirbnb Superhosts Down Under – Episode 31Interview with Airbnb Superhost: David WangWelcome to Episode 31 of Superhosts Down Under, the podcast that dives into the real stories and practical tips behind Airbnb hosting in Australia. Your hosts Ray and Silvia sit down with David Wang, a Sydney-based Superhost managing four successful Airbnb listings in Croydon Park.David shares how he transformed a family home into a thriving multi-room setup, the systems he’s built to automate guest experience, and the surprising way hosting led him to community, church, and even his wife. This episode is a must-listen for anyo...2025-04-2154 minAirbnb Superhosts Down UnderEp - 30 - Phil & Sandy’s Retro Shack at Culburra BeachIn this episode of Superhosts Down Under, we chat with Phil and Sandy, the creative duo behind The Shack, a beautifully restored fibro beach house in Culburra Beach, NSW.They share how they transformed a rundown coastal shack into a vibrant retro-inspired Airbnb—complete with vintage furnishings, a tiki bar, and curated mid-century design touches. Learn how they overcame early hosting missteps, connected with the local community, and built an unforgettable guest experience.Whether you’re starting your own Airbnb, restoring a themed property, or simply planning your next week...2025-04-0747 minAirbnb Superhosts Down UnderEp - 29 - Farm Stay in Orange NSW: Helen’s Journey with Black Sheep InnLooking for a luxury farm stay in Orange, NSW? In this episode of super hosts down under, we sit down with Helen, the visionary behind Black Sheep Inn, a unique boutique accommodation in the heart of wine country.Helen shares how she transformed a heritage-listed shearing shed into a top-rated country retreat, offering a one-of-a-kind escape for wine lovers, foodies, and weekend getaways.In this episode, we explore:✅ Best places to stay in Orange, NSW and why it’s becoming a top travel destination✅ The challenge of restoring heritage accommodation while mainta...2025-04-0659 minAirbnb Superhosts Down UnderEp 28 - Automating Airbnb Check-Ins: How Keynest Transforms the Guest ExperienceIn this episode, Ray and Silvia sit down with Pierce from Keynest to explore how short-term rental hosts can simplify their Airbnb check-in process, eliminate lockbox confusion, and deliver a seamless guest experience. They discuss the challenges of late arrivals, complicated key handovers, and building restrictions—plus how Keynest’s automated solutions and 24/7 pickup points offer a game-changing approach to property management. Learn about integrations with Airbnb, pay-as-you-go vs. subscription pricing, and upcoming proptech innovations like key lockers. Whether you’re a single host juggling flight delays or a co-host scaling multiple listings, discover how Keynest can streamline your Airbnb...2025-04-0630 minAirbnb Superhosts Down UnderEp 27 - Transforming a Seaside Retreat: The Story Behind Mona Vale's Premier Beach CottageIn this episode of Airbnb Superhosts Down Under, we chat with the host of the Mona Vale Beach Cottage, a charming and highly-rated Airbnb retreat just steps from the ocean in Mona Vale, NSW.This beautifully designed space has captured the hearts of guests, earning Superhost status and a loyal following. We uncover:✅ The inspiration behind transforming this coastal cottage into a successful Airbnb✅ Key strategies for maintaining a top-rated listing and achieving Superhost status✅ Challenges and rewards of running an Airbnb in a sought-after beachside location✅ How to create a...2025-02-2434 minAirbnb Superhosts Down UnderEp 26 - Gold Coast Retreats: Transforming a Family Home into an Airbnb SuccessIn this episode ofAirbnb Superhosts Down Under, we chat with Alina Zhao, Director of Coolibah Downs Private Estate in Mount Nathan, Gold Coast. Alina shares her journey from running a wedding venue to expanding into luxury Airbnb stays, offering a blend of nature, relaxation, and retreat-style accommodations. Learn how Alina transformed her family home into a high-demand short-term rental, overcame challenges with large group bookings, and introduced smart tech to manage her properties.Key takeaways:Managing large group bookings with smart tech solutionsThe importance of guest qualification and setting expectations...2025-02-1048 minAirbnb Superhosts Down UnderEp 25 - From Berlin to Boulder: Alex's JourneyIn this episode, Alex shares his experiences as an Airbnb host and traveler, discussing his journey from Berlin to Boulder, the challenges and rewards of managing an Airbnb, and the importance of flexibility in lifestyle. He emphasizes the need for reliable cleaning services, navigating regulations and taxes, and offers advice for those looking to adopt a similar lifestyle.South Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5North Melbourne Propertyhttps://www.airbnb.com/l/KGfcunu3Silvia's Propertyhttps://www.air...2025-02-1044 minAirbnb Superhosts Down UnderEp 24 - Scaling an Airbnb Brand with Tony: Tips, Challenges, and SuccessIn this episode of 'Airbnb Superhosts Down Under,' we chat with Tony, a multi-property Airbnb host with listings across multiple states. Tony shares his journey from hosting a single property to building 'The Brass Room' brand, complete with unique and luxurious features. We dive into the challenges of interstate property management, creative renovation tips, pricing strategies with tools like PriceLabs, and the importance of building a strong brand identity for direct bookings. Whether you're a seasoned host or just starting out, this episode is packed with insights and actionable tips!Tony’s properties...2025-02-101h 00Airbnb Superhosts Down UnderEp 23 - Tax Tips for Airbnb Hosts and Property Owners with Geoff NolanIn this episode of Superhosts Down Under, we sit down with Geoff Nolan, a seasoned chartered accountant with over 20 years of experience. Geoff shares invaluable insights for Airbnb hosts and property owners on navigating tax deductions, land tax, depreciation, and capital gains rules in Australia. Whether you're running a long-term rental or exploring the world of short-term stays, Geoff provides practical advice to help you maximize your returns and simplify tax reporting. Don't miss this comprehensive guide to staying compliant and profitable!Email: geoff.nolan@thomasdavis.com.auSouth...2025-02-1038 minAirbnb Superhosts Down UnderEp 22 - Mastering the Art of Hosting in Tasmania with KristaJoin us in Episode 22 of Airbnb Superhosts Down Under as we chat with Krista Callaghan, a superhost from the picturesque town of Murdunna, Tasmania. Krista shares her journey from a teaching career to running a highly-rated Airbnb with a perfect five-star score. We dive into the challenges of host cancellations, tips for managing guest expectations, and the secrets behind Krista's incredible hosting success. Whether you're an experienced host or just starting out, this episode is packed with valuable insights and practical advice. Tune in for a dose of inspiration and some great hosting tips!...2024-12-1543 minAirbnb Superhosts Down UnderEp 21 - Mastering Airbnb Hosting: Deanne Doyle on Key Challenges, Guest Experiences, and Country LivingIn this engaging episode of Airbnb Superhosts Down Under, Ray and Silvia sit down with Deanne Doyle, an Airbnb Superhost from the historic town of Picton, New South Wales. Deanne shares her journey from Sydney’s hustle to Picton’s serenity, transforming a charming cottage into a thriving Airbnb listing.They explore challenges like key exchange logistics, dealing with unusual guest requests, and maintaining flexibility as a host. Learn how Deanne’s attention to detail, clever pricing strategy, and minimalist approach to decor keep her guests coming back.If you're a host (or considering becoming one...2024-12-0150 minAirbnb Superhosts Down UnderEp 20 - Unpacking the Conversation with TrishIn this insightful episode, we dive deep into the art of conversation, unpacking essential themes and techniques for engaging in meaningful discussions. Our hosts and guest explore how effective communication fosters understanding, how to identify and explore pivotal themes, and the value of summarizing insights for better retention. With natural flow and comprehensive dialogue, listeners gain strategies for active listening, navigating complex topics, and encouraging open-ended questions to deepen their conversations.Tune in as we explore the impact of tone, delivery, and conciseness on discussion outcomes—perfect for anyone looking to enhance their communication skills.2024-11-1749 minAirbnb Superhosts Down UnderEp 19 - Bridging Cultures and Comfort: Hosting Insights from Airbnb Guests and HostsIn this episode, we’re joined by Silvia, an experienced Airbnb Superhost, and Lauren, an Airbnb guest with unique perspectives from her travels around the world. Together, we dive into the cultural nuances of hosting international guests, the surprises and challenges guests face, and practical tips for both hosts and travelers.From navigating sliding doors to understanding local habits, Silvia and Lauren share their stories and advice on creating memorable stays. We discuss why things like extra towels, quiet time, and even leaving snacks in the fridge can make all the difference. Tune in fo...2024-11-0243 minAirbnb Superhosts Down UnderEp 18 - Managing Remote Airbnbs: Kitchen Rules, Unique Property Experiences, and Guest Management with JacqueIn this episode of Airbnb Superhosts Down Under, we sit down with Jacque, who manages a stunning remote Airbnb property at Great Mackerel Beach. Join Ray and Silvia as they discuss how to manage kitchens in guest properties, deal with unexpected cleaning challenges, and create memorable guest experiences. Jacque shares the joys and hurdles of running a remote Airbnb, from ferry rides to pantry setups and wine fridges. Learn tips for managing remote properties, implementing house rules, and enhancing your guest's stay. Tune in for great insights into making your Airbnb stand out!Jacque...2024-10-2038 minAirbnb Superhosts Down UnderEp 17 - Smart Airbnb Hosting with Fiona: Renting Out Entire Primary Residence For Additional IncomeIn episode 17, the hosts chat with Fiona, a seasoned Airbnb host from Sydney. They delve into the untapped potential of Airbnb experiences, which allow locals to share unique activities and skills since its launch in 2016. Ray shares his positive experience attending a painting workshop in Coffs Harbour, and the discussion transitions into Fiona's hosting journey. Fiona speaks about starting seven years ago, relisting her property recently, and navigating new regulations on the platform. The episode also highlights shifts in guest behaviors, the importance of detailed instructions, and managing logistics while hosting. Practical tips like flexible check-in/out times and...2024-10-0649 minAirbnb Superhosts Down UnderEp 16 - An entrepreneurial perspective with Mark FoyIn this episode of Airbnb Superhosts Down Under, we sit down with Mark Foy, a top-performing Airbnb host with a deep family history in real estate, shares the secrets behind his short-term rental business and mindset.From mastering the art of guest experience and property management to leveraging Airbnb optimisation in seasonal booking trends, Mark shares what he does that helps him increase occupancy rates, earn 5-star reviews, and boost his rental income. Tune in to learn how he stays ahead of the curve. Whether you're a new host...2024-09-2344 minAirbnb Superhosts Down UnderEp 15 - Dealing with Pests and Managing Airbnb Properties from AfarIn this episode, the hosts discuss dealing with common pest issues like cockroaches that Airbnb hosts in Sydney face. They also hear from property manager Julie about her experience managing Airbnb listings remotely for her boss, including tips on finding reliable cleaners and coordinating maintenance.Mark's Propertieshttps://www.airbnb.com/slink/meyKdfuahttps://www.airbnb.com/slink/QEXTgfaFhttps://www.airbnb.com/slink/nEmlsWvDSouth Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5No...2024-09-0834 minAirbnb Superhosts Down UnderEp 14 - Mastering Airbnb in Ballarat: Katie’s Secrets to SuccessIn this episode of Airbnb Superhost Down Under, Silvia and Ray sit down with Katie from Ballarat, Australia, to explore her journey to becoming a successful Airbnb host. Katie shares her insights on what it takes to launch a thriving Airbnb in a historic town, key considerations for new hosts, and her personal story of overcoming challenges. Whether you’re thinking about starting your own Airbnb or looking to refine your hosting game, Katie’s practical tips and inspiring journey are sure to guide you. Tune in to learn how to turn your space into a sought-after destination.Ch...2024-08-1544 minAirbnb Superhosts Down UnderEp 13 - Maximize Your Income: Listing Strategies for Your Airbnb PropertyIn this episode of Airbnb Superhost Down Under, hosts Ray and Silvia dive into smart strategies for making multiple listings for a single property. Discover how you can boost your earnings by offering your entire home or individual rooms separately. Join us as we share real-life guest stories and tips to help you become a more successful Airbnb Superhost.South Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5Silvia's Propertyhttps://www.airbnb.com/slink/Kpse4K4XNorth Melbourn...2024-07-2137 minAirbnb Superhosts Down UnderEp 12 - Superhost Guest Stories and Setting Boundaries and Managing ExpectationsIn this episode of Superhosts Down Under, we delve into the fascinating and often unpredictable world of Airbnb hosting. Join your hosts, Ray & Silvia, as they share captivating guest stories, highlight the importance of setting clear boundaries, and provide actionable tips for managing guest expectations.Tune in to hear real-life stories, gain valuable insights, and learn how to enhance your hosting skills by setting boundaries and managing guest expectations effectively. Whether you're a new host or a seasoned pro, this episode offers something for everyone aiming to become a better Superhost.South...2024-07-1036 minAirbnb Superhosts Down UnderEp 11 - Unlocking the Secrets of Airbnb Hosting with Frazer from LanestayAre you curious about what it takes to be a successful Airbnb host? Join us for an insightful conversation with Frazer, the co-founder of Lanestay and a seasoned Airbnb superhost based in Melbourne, Australia. In this episode, we'll dive deep into the world of short-term rental hosting, uncovering the strategies, tips, and best practices that have made Frazer a standout in the industry. From creating unforgettable guest experiences to navigating the intricacies of property management, Frazer will share his invaluable expertise.You'll learn how to:- Optimize...2024-06-0951 minAirbnb Superhosts Down UnderEp 10 - To Co-Host or Not To Co-Host? Pros and Cons of Hiring Help for Your AirbnbAs an Airbnb host, there may come a time when you need an extra set of hands to keep things running smoothly. But who should you turn to for co-hosting assistance - an experienced professional or someone closer to home like friends and family? In this episode, we dive deep into the key differences between these two co-hosting options. First, we'll explore the advantages of working with seasoned Airbnb pros who offer comprehensive management services. From handling every aspect of operations to providing valuable local expertise, these co-hosts allow you to be fully hands-off while ensuring top-notch guest experiences...2024-05-2339 minAirbnb Superhosts Down UnderEp 9 - Airbnb Co-hosts vs. Property ManagersIn this episode, we delve into the dynamic world of Airbnb hosting in Australia, comparing two popular management approaches: co-hosting and traditional property management. Join us as we weigh the pros and cons of each strategy, offering insights and considerations for hosts looking to maximize their rental property's potential.Our discussion covers the shared responsibilities and benefits of co-hosting, including local expertise, personalized guest experiences, and cost-effectiveness. We also explore the challenges such as coordination issues and dependency on a partner.On the flip side, we dissect the advantages of traditional property...2024-04-1137 minAirbnb Superhosts Down UnderEp 8 - Rental vs Airbnb ConsiderationsIn this episode, we delve into the intricate considerations that property owners in Australia face when deciding between listing their property on Airbnb or opting for long-term rentals. We provide valuable insights into the pros and cons of each option, shedding light on the financial and logistical aspects that play a crucial role in this decision-making process.South Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5North Melbourne Propertyhttps://www.airbnb.com/l/KGfcunu3Silvia's Propertyhttps://www...2024-03-2039 minAirbnb Superhosts Down UnderEp 7 - Tackling Unexpected Twists – Mastering Airbnb Hosting in AustraliaIn our seventh episode, we delve deep into the art of handling unexpected twists that come with being an Airbnb host in Australia. Join our seasoned Superhost as they share personal anecdotes and expert advice on navigating through irregularities that could catch any host off guard.
From surprising payment issues to managing tricky guest situations, this episode is your guide to turning challenges into opportunities. Our Superhost draws upon their wealth of experience to provide actionable tips and proven strategies, ensuring that you're well-equipped to maintain your status as a Superhost even when faced with unforeseen hurdles.2024-02-1229 minAirbnb Superhosts Down UnderEp 6 - Reflections: What we would do differentlyJoin us in this episode where seasoned Airbnb superhosts from Australia share the valuable lessons they've learned on their journey to hosting success. In each episode, our superhosts candidly reflect on their experiences, revealing the secrets behind creating unforgettable guest experiences and managing their properties with finesse. Get ready for an insider's perspective as they discuss the highs and lows of their hosting adventure, sharing personal anecdotes, funny mishaps, and the unexpected surprises that come with welcoming guests into your home.Discover the strategies that turned their properties into sought-after destinations and...2024-01-2536 minAirbnb Superhosts Down UnderEp 5 - Navigating Property Damage: Handling Difficult Situations with Airbnb GuestsIn this episode, we delve into the often challenging scenario of managing property damage caused by Airbnb guests. Hosts often find themselves in distressing situations when their property sustains damage, whether it's accidental or due to negligence. Join us as we explore effective strategies and steps to mitigate, address, and resolve these incidents while maintaining a professional and composed demeanor.Key Takeaways:Preparation is Key: Establishing clear house rules and guidelines, along with comprehensive documentation of the property's condition pre- and post-stay, is vital. Learn how to set expectations and communicate these...2024-01-0738 minAirbnb Superhosts Down UnderEp 4 - Airbnb Payments, Fees, Review StrategiesIn this podcast, we delve into the world of becoming an Airbnb superhost, navigating the intricate landscape of fees, payments, and mastering the art of managing reviews.Join us as we uncover the strategies and insider tips that transform ordinary hosts into superhosts. From understanding the various fees involved—cleaning fees, service fees, and more—to decoding payment details and maximizing your earnings, we leave no stone unturned.We'll guide you through the nuances of guest interactions, optimizing your listing, and creating an exceptional guest experience that earns you rave reviews. Learn the ropes of gues...2023-12-2847 minAirbnb Superhosts Down UnderEp 3 - Smooth Farewell: Crafting a Positive Check-Out Experience for Airbnb GuestsWelcome to another insightful episode! In Episode 3, we dive into the crucial aspects of ensuring a positive check-out experience for your Airbnb guests in Australia. Join our experienced Superhost as they unravel the secrets to leaving a lasting impression, long after your guests have departed.From seamless communication during their stay to thoughtful post-stay touches, this episode is your guide to creating a memorable and positive check-out process. Our Superhost shares practical tips on efficiently managing key handovers, handling last-minute requests, and setting the stage for glowing reviews.Discover the power of personalized touches and...2023-12-1147 minAirbnb Superhosts Down UnderEp 2 - Hosting Your First GuestWhat do you do after publishing your home on Airbnb? How do you get closer to becoming a Superhost yourself? In this week's episode, we cover the tips Superhosts follow to provide an exception experience for guests.South Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5North Melbourne Propertyhttps://www.airbnb.com/l/KGfcunu3Silvia's Propertyhttps://www.airbnb.com/slink/Kpse4K4XDirect Message Us on Instagram@superhosts_down_unde...2023-11-2636 min
Airbnb Superhosts Down UnderEp 1 - Considerations when starting an Airbnb in AustraliaWelcome to the inaugural episode of Superhosts Down Under, the podcast that takes you on a journey into the world of Airbnb hosting. We are your hosts, Ray and Silvia. In this episode, we delve into the considerations and insights essential for anyone contemplating becoming an Airbnb host.South Yarra Propertyhttps://www.airbnb.com/slink/I2cCaaW5North Melbourne Propertyhttps://www.airbnb.com/l/KGfcunu3Silvia's Propertyhttps://www.airbnb.com/slink/Kpse4K4XDir...2023-11-1535 min