Shows
Realign Your Inner SelfDifficult Conversation in Real Time with Someone who is a Backseat Driver & RudePowerful Phrases for Dealing with Difficult People by Renee Evenson (Summary) - https://www.parasuniversal.com/2020/02/powerful-phrases-dealing-with-difficult-people-summary/2025-05-2305 minRealign Your Inner SelfForgiveness - The Power of Apologising to your Perpetrator, Difficult Conversations, Toxic PeopleVideo on Childhood Trauma - https://www.youtube.com/watch?v=R2tRRCXoKtgWhy is it so hard to forgive? https://www.parasuniversal.com/2010/01/why-is-it-difficult-for-us-to-forgive-others%e2%80%8f-from-anudip/Forgiveness or Lettering Go? https://www.parasuniversal.com/2009/09/forgiving-abusive-parents-sri-sri-ravi-shankar/ Powerful Phrases for Dealing with Difficult People by Renee Evenson (Summary) https://www.parasuniversal.com/2020/02/powerful-phrases-dealing-with-difficult-people-summary/Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen of the Harvard Negotiation Project https://www.parasuniversal.com/2017/04/difficult-conversations-discuss-matters-douglas-stone-bruce-patton-sheila-heen-harvard-negotiation-project/2025-05-2007 min
20 Minute BooksPowerful Phrases for Dealing with Difficult People - Book Summary"Over 325 Ready-to-use Words and Phrases for Working with Challenging Personalities" 👉 For more insights, check out the full book here 📖 Transcript and written book summary available here for free 🗒️ Author: Renée Evenson Category: Communication Skills2024-01-2822 min
Listen to Top Full Audiobooks in Business & Economics, Business & Career DevelopmentPowerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results by Renee EvensonPlease visit https://thebookvoice.com/podcasts/1/audiobook/604432 to listen full audiobooks. Title: Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results Author: Renee Evenson Narrator: Kelly D’ambrosio Format: Unabridged Audiobook Length: 7 hours 59 minutes Release date: August 30, 2022 Genres: Business & Career Development Publisher's Summary: Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases...2022-08-3003 min
Listen to Top Full Audiobooks in Business & Economics, Business & Career DevelopmentPowerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/604432to listen full audiobooks.
Title: Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Author: Renee Evenson
Narrator: Kelly D’ambrosio
Format: Unabridged Audiobook
Length: 7 hours 59 minutes
Release date: August 30, 2022
Genres: Business & Career Development
Publisher's Summary:
Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effe...2022-08-307h 59
Listen and Be Transported With Free AudiobookPowerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities Audiobook by Renee EvensonListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 547378
Title: Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Author: Renee Evenson
Narrator: Jill Blackwood
Format: Unabridged
Length: 06:53:07
Language: English
Release date: 12-21-21
Publisher: Thomas Nelson
Genres: Business & Economics, HR & Office Administration
Summary:
How to Manage Work Relationships in a Constructive Way that Leads to Success.
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them...2021-12-216h 53
Big Business Briefs162: Working long hours, Doris F Fisher & Powerful Phrases for Dealing with Difficult PeopleWorking long hours, Doris F Fisher & Powerful Phrases for Dealing with Difficult People
According to the World Health Organization long working hours caused 745,000 deaths per annum in 2016 so this week we spend some time discussing this story and the implications for the business community and how working patterns might impact on our health.
The BBC published an article on this article and as with so many statistics, the deeper you delve the more the story unfolds.
In any case the story reminds us that the shift towards better work life balance has significant benefits for our workforce.
We also check...2021-05-2736 min
Don’t Miss This Unforgettable Full Audiobook — Perfect While Cooking.Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/306898to listen full audiobooks.
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition
Author: Renee Evenson
Narrator: Sandra Burr
Format: Unabridged Audiobook
Length: 6 hours 40 minutes
Release date: December 12, 2017
Ratings: Ratings of Book: 5 of Total 1
Genres: Career Development
Publisher's Summary:
Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.Whether you’re a manager, owner, or employee, Customer Service Trai...2017-12-126h 40
Stream Audiobook in Business, ManagementCustomer Service Training 101 by Renee Evenson | Free AudiobookListen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Customer Service Training 101
Author: Renee Evenson
Narrator: Sandra Burr
Format: Unabridged
Length: 6 hrs and 40 mins
Language: English
Release date: 12-12-17
Publisher: Brilliance Audio
Genres: Business, Management
Summary:
Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.
Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third...2017-12-126h 40
Access Unmissable Free Audiobooks in Self-Improvement, Career DevelopmentCustomer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition by Renee EvensonPlease visit https://thebookvoice.com/podcasts/1/audiobook/306898 to listen full audiobooks. Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition Author: Renee Evenson Narrator: Sandra Burr Format: Unabridged Audiobook Length: 6 hours 40 minutes Release date: December 12, 2017 Ratings: Ratings of Book: 5 of Total 1 Genres: Career Development Publisher's Summary: Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.Whether you’re a manager, owner, or employee, Customer Serv...2017-12-1203 minAccess Unmissable Full Audiobooks in Self-Improvement, Career DevelopmentCustomer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/1/audiobook/306898to listen full audiobooks.
Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition
Author: Renee Evenson
Narrator: Sandra Burr
Format: Unabridged Audiobook
Length: 6 hours 40 minutes
Release date: December 12, 2017
Ratings: Ratings of Book: 5 of Total 1
Genres: Career Development
Publisher's Summary:
Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.Whether you’re a manager, owner, or employee, Customer Service Trai...2017-12-126h 40
Grab Free Audiobook in Self Development, Communication SkillsPowerful Phrases for Dealing with Difficult People by Renee Evenson | Free AudiobookListen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Powerful Phrases for Dealing with Difficult People
Author: Renee Evenson
Narrator: Rose Itzcovitz
Format: Unabridged
Length: 6 hrs and 49 mins
Language: English
Release date: 10-16-13
Publisher: Gildan Media, LLC
Genres: Self Development, Communication Skills
Summary:
Its not the work thats so hard - its the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.Theres no escaping problematic personalities. And theres no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships...2013-10-166h 49