Shows
No Room for PhoniesBooks Worth Reading: Powerful Phrases for Dealing With Difficult People by Renee EvensonWhat do the difficult people in your life look like? Are they bullies, avoiders, TMI'ers, etc? Read about the 5 steps that can help you move forward in any difficult relationships. Lots of great examples to deal with family, friends, co-workers, bosses and even yourself. Life is a learning journey.
2025-10-3030 min
Realign Your Inner SelfDifficult Conversation in Real Time with Someone who is a Backseat Driver & RudePowerful Phrases for Dealing with Difficult People by Renee Evenson (Summary) - https://www.parasuniversal.com/2020/02/powerful-phrases-dealing-with-difficult-people-summary/
2025-05-2305 minRealign Your Inner SelfForgiveness - The Power of Apologising to your Perpetrator, Difficult Conversations, Toxic PeopleVideo on Childhood Trauma - https://www.youtube.com/watch?v=R2tRRCXoKtgWhy is it so hard to forgive? https://www.parasuniversal.com/2010/01/why-is-it-difficult-for-us-to-forgive-others%e2%80%8f-from-anudip/Forgiveness or Lettering Go? https://www.parasuniversal.com/2009/09/forgiving-abusive-parents-sri-sri-ravi-shankar/ Powerful Phrases for Dealing with Difficult People by Renee Evenson (Summary) https://www.parasuniversal.com/2020/02/powerful-phrases-dealing-with-difficult-people-summary/Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen of the Harvard Negotiation Project https://www.parasuniversal.com/2017/04/difficult-conversations-discuss-matters-douglas-stone-bruce-patton-sheila-heen-harvard-negotiation-project/
2025-05-2007 min
20 Minute BooksPowerful Phrases for Dealing with Difficult People - Book Summary"Over 325 Ready-to-use Words and Phrases for Working with Challenging Personalities" 👉 For more insights, check out the full book here 📖 Transcript and written book summary available here for free 🗒️ Author: Renée Evenson Category: Communication Skills
2024-01-2822 min
Don’t Miss An Award-Winning Full Audiobook And Elevate Your Mindset.Powerful Phrases for Effective Customer Service by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/2/audible/95231to listen full audiobooks.
Title: Powerful Phrases for Effective Customer Service
Author: Renee Evenson
Narrator: Kelly D’Ambrosio
Format: mp3
Length: 7 hrs and 58 mins
Release date: 08-30-22
Ratings: 1 out of 5 stars, 1 rating
Genres: Conflict Resolution & Mediation
Publisher's Summary:
Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service...
2022-08-307h 58
Get Hooked On The Mind-Blowing Full Audiobook Now, Book-Lovers!Powerful Phrases for Dealing with Difficult People by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/2/audible/95055to listen full audiobooks.
Title: Powerful Phrases for Dealing with Difficult People
Author: Renee Evenson
Narrator: Jill Blackwood
Format: mp3
Length: 6 hrs and 53 mins
Release date: 12-21-21
Ratings: 3.5 out of 5 stars, 155 ratings
Genres: Conflict Resolution & Mediation
Publisher's Summary:
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with...
2021-12-216h 53
Big Business Briefs162: Working long hours, Doris F Fisher & Powerful Phrases for Dealing with Difficult PeopleWorking long hours, Doris F Fisher & Powerful Phrases for Dealing with Difficult People
According to the World Health Organization long working hours caused 745,000 deaths per annum in 2016 so this week we spend some time discussing this story and the implications for the business community and how working patterns might impact on our health.
The BBC published an article on this article and as with so many statistics, the deeper you delve the more the story unfolds.
In any case the story reminds us that the shift towards better work life balance has significant benefits for our workforce.
We also check...
2021-05-2736 min
Unlock This Unforgettable Full Audiobook — Perfect Between Meetings.Customer Service Training 101 by Renee EvensonPlease visithttps://thebookvoice.com/podcasts/2/audible/98251to listen full audiobooks.
Title: Customer Service Training 101
Author: Renee Evenson
Narrator: Sandra Burr
Format: mp3
Length: 6 hrs and 40 mins
Release date: 12-12-17
Ratings: 4 out of 5 stars, 11 ratings
Genres: Consumer Behavior & Market Research
Publisher's Summary:
2017-12-126h 40
Access Unmissable Free Audiobooks in Self-Improvement, Career DevelopmentCustomer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition by Renee EvensonPlease visit https://thebookvoice.com/podcasts/1/audiobook/306898 to listen full audiobooks. Title: Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition Author: Renee Evenson Narrator: Sandra Burr Format: Unabridged Audiobook Length: 6 hours 40 minutes Release date: December 12, 2017 Ratings: Ratings of Book: 5 of Total 1 Genres: Career Development Publisher's Summary: Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.Whether you’re a manager, owner, or employee, Customer Serv...
2017-12-1203 min