Shows
Shepherding ChaosEpisode 13 -The Show Must Go On with Matt BradleyWelcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail Technology Show. Martin and Lucy ask Matt for advice as Retail247 are having their first stand at RTS 2024.
https://retail247.com/
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of deali...2023-07-0332 minShepherding ChaosEpisode 12 - A CFO’s View of Tech in RetailWelcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO means she oversees all IT functions within the business, and her opinions of different types of tech within retail.
https://retail247.com/
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to...2023-06-1232 minShepherding ChaosEpisode 11 - The Retail Merry Go RoundIn this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note game!
2023-03-1526 minShepherding ChaosEpisode 10 - How Technology Underpins Customer Service with Cathy McCabeIn this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.
2023-02-0631 minShepherding ChaosEpisode 9 - The Greatest Showman with Matt BradleyIn this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back in April, Martin, Alan and Matt discuss how Matt has adapted the show over the years, similarly to how we continue to adapt our solutions, to ensure it remains an industry staple.
2022-09-1343 minShepherding ChaosEpisode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew ClothingIf we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.
2021-11-0229 minShepherding ChaosEpisode 7 - Sustainability within Retail with Dr. Esther PughOn this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable.
2021-07-2837 minShepherding ChaosEpisode 6 - Supplier or Partner?This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.
2021-04-2019 minShepherding ChaosEpsiode 5 - Disruptive TechnologyIn episode 5 we take a look at technology that we class as disruptive and how it enables innovation.
2021-02-0819 minShepherding ChaosEpsiode 4 - Five Rubbish Things2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.
2020-12-2114 minShepherding ChaosEpisode 3 - IT & The BusinessIn this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.
2020-12-0230 minShepherding ChaosEpisode 2 - Empowered Customer ServiceIn this episode we discuss how technology can, and should, contribute to customer service.
2020-11-1224 minShepherding ChaosEpsiode 1 - The Constant of ChangeIn this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.
2020-10-0643 min