Shows
SubscriptionX - The Subscriptions Economy in Retail and eCommerceFinancial Times: Subscriptions? Membership? Community?Marie Goddard, Director, Customer Experience and Loyalty Marketing at the FT brings her publishing experience to the booth, while Shane Mc Hugh, Enterprise Account Executive at Chargebee, explains what subscription retailers can learn from the banking industry. Discussion points in this episode:Why a cancelled subscription isn’t always the endHow giving readers, or subscribers, choices that work for them can help build and maintain engagement Is subscription even the best word for these services? Could Membership strike the right tone? 2025-07-3024 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceBabbel: Every user is an individualAmmar Ahmed Qureshi, Director of Revenue CRM at Babbel, and Madhuri Narayana K, Director - Customer Success & Consulting at Chargebee, bring a wealth of experience to the booth. This episode not only covers Ammar’s current role at language-learning subscription Babbel, but also allows him to bring extensive knowledge from the telecommunications industry with key lessons to pass onto any subscription firm.Discussion points in this episode:What subscriptions businesses can learn from telecomWhy AI is the end of customer cohorts Why traditional CRM strategies no longer meet the needs of subscription businessesHow to future-proof a s...2025-07-1624 min
RMX - The Retail Media PodcastThe Retail Media Podcast: 3 D's - Douglas, Data and DemocratisationColin Lewis is joined by three members of the Douglas Marketing Solutions team for an in-depth look at the beauty and health care giant's approach to retail media. Heike Schneider, Lena Schütze and Nesma Abdel-Hamid explain the trends, innovation and agility of this inspirational sector. This episode stresses why "data is the engine" of retail media campaigns, and the move from the science of retail media to the art of it. 2025-07-0434 min
RMX - The Retail Media PodcastThe Retail Media Podcast: Lowe's LIVE interview at Cannes LionsJoe Cano, SVP of digital ecommerce at Lowe's dropped by the Mirakl Cabana to speak to Colin Lewis, providing insight into the company's strategic initiatives to become the "total home solution" for customers. Cano, with 25 years in retail and ecommerce, highlights Lowe's focus on customer experience and convenience, particularly through the expansion of their online marketplace. This marketplace dramatically increases product assortment, offering everything from basic screws to high-end saunas and trampolines, aiming to save customers time by providing a single destination for all home improvement needs. This episode also covers innovation such as th...2025-07-0422 min
RMX - The Retail Media PodcastThe Future of Retail Media with Andrew LipsmanAndrew Lipsman is an independent analyst and consultant at Media, Ads + Commerce. His industry coverage specialises in retail media—which he is known for anointing as “digital advertising’s third big wave”— and other areas of the digital media, advertising, and commerce ecosystem. He is also a founding advisor and strategist at retail media consultancy, Colosseum Strategy.In this episode Lipsman argued that the future of retail media is, in essence, the future of all media. Lipsman stresses that transactional and retail data will become the foundational mechanism for targeting and measurement in the advertising landscape, moving bey...2025-07-0239 min
RMX - The Retail Media PodcastRetail Media at Diageo with Roger DunnRoger Dunn, Global Lead for Retail Media at Diageo joins Colin Lewis to explore the multifaceted world of retail media within the alcoholic beverage sector, highlighting Dunn's extensive experience across agency, platform, and brand perspectives. Key themes in this episode include the diverse challenges and opportunities in various global markets due to differing regulations and consumer purchasing habits, such as the distinction between "on-trade" (consumption at venues) and "off-trade" (retail purchases). The conversation also touches on emerging trends like quick commerce and the strategic use of data in retail media, concluding with a li...2025-07-0224 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceBella & Duke: Building a £50mn subscriptionMark Scott, co-founder of Bella & Duke, visits the booth to tell Shakti Bharath, VP of Solution Consulting, Chargebee and Katie Searles how he built a subscription business from the love of pets. Inspired by an interest in wellness, and the raw food movement, Scott took his subscription business from zero to £50mn and profitability. Discussion points in this episode:Learning how to fail…fastThe death curve, and how to avoid it Why achieving an R number greater than 1 is crucial for subscription businesses2025-07-0127 min
RMX - The Retail Media PodcastThe Retail Media Podcast: Mirakl Mornings at Cannes LionsIn a special episode, Colin Lewis collates the key lessons from Cannes Lions speaking with guests from Boston Consulting Group (BCG), Forrester, Rakuten and Symbiosys.Recorded live at Mirakl Mornings event in Cabana 13 on Majestic Beach, Cannes, this episode features exclusive interviews conducted by Colin as well as soundbites from each of the speakers' presentations. Hear from Bashar Kachachi, founder and CEO of Symbiosys; Kristina Raptovaiahead of partnerships & advertising, Retail Media Lead at Rakuten France; Daniel Gospodinov, partner, EMEA Retail Media Lead at BCG; and Nikhil Lai principal analyst, performance marketing for Forrester.2025-06-2420 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceKingfisher: why retailers don’t need to reinvent the wheel with AIMohsen Ghasempour, Group AI Director at Kingfisher - the retail powerhouse behind B&Q, Screwfix and Castorama - joined Rabie Laib, Senior Solutions Expert (EMEA) Chargebee and Katie Searles to discuss why retailers and subscription brands don’t have to build AI tools from scratch - and how they can make the most of existing systems. Discussion points in this episode:Why “data is gold”Harnessing AI to build consumer-helping tools, and why Hello Casto is a game-changer for French DIY beginnersDealing with AI concerns And operating in an omnichannel world 2025-06-1826 min
This Week in Retail MediaEp 026: Reasons For Loyalty; RMN in the Cotswolds; New Holland & Barrett App - 07/06/25Retailers, brands and data - Oh my! This week Kate and Jonathan discuss why shoppers are more dedicated to their favourite stores rather than the products they sell before they take to the Cotswolds (Outdoor Group) to discuss their retail media network launch. The last story is a look at the tricky line Holland and Barrett may need to toe with their new wellness app. This Tuesday Meet the PRN team at FMCG In-Store and Ecommerce event in London on June 10th: https://retailx.events/fmcg-instore-ecommerce/They will also be at MAD//Fest L...2025-06-0723 minThis Week in Retail MediaEp 024: AirBnB experience expansion; Your new AI BF in the Grocery Aisle - 23/05/25A quick one this week as Jonathan and Kate look at AirBnB’s expansion of experiences and whether we’ll be chatting to a new AI best friend while in the grocery aisle. Registrations will be closing soon for the STRATACACHE Cannes events:VIP Retail Media Changemakers Experience on June 17th here: https://bit.ly/4ljnD4mVIP In-Store Measurement Breakfast on June 18th here: http://bit.ly/438VF4hMeet the PRN team at FMCG In-Store and Ecommerce event in London on June 10th https://retailx...2025-05-2312 min
RMX - The Retail Media PodcastHow to build a RMN with SuperdrugThis podcast episode sees Paul Stafford, Head of Retail Media at Superdrug, join Colin Lewis to detail their journey building a retail media network.The discussion between Colin and Paul covers the internal complexities of establishing a new business unit within a large organisation, highlighting the need to engage various teams like finance, legal, IT, and HR, and crucially, bring trading teams on board. It also explores the external facing challenges, including selecting ad tech partners, building a sales proposition, and understanding the diverse needs and structures of brand suppliers and media agencies. S...2025-05-2034 min
RMX - The Retail Media PodcastMeasurement and incrementality with Yara DaherThis podcast episode sees Colin Lewis and Yara Daher delving into the evolution of retail media. Yara, an early figure in the field from her time at Hooklogic, shares how the industry began with sponsored products on retail sites and the challenges of convincing traditional retailers to adopt this new approach and attract media agency budgets.The conversation then shifts to the current state of retail media, highlighting the need for the industry to "grow up" through standardisation and breaking down silos, before focusing on the critical topic of measurement and incrementality, as defined by the...2025-05-2031 min
RMX - The Retail Media PodcastA marketplace masterclass with Secret SalesEkow Mensah, VP Retail Media at Secret Sales joins Colin Lewis to cover the necessity of aligning retail media strategy with a company's overall trade and product teams, rather than operating in isolation, likening it to building a "second business within the business".Mensah shares his extensive experience, including launching eBay's international sponsored advertising product, and details the strategic approach to building a retail media business at Secret Sales, an off-price fashion and beauty marketplace. A key focus is the importance of understanding seller needs, differentiating communication based on whether you're dealing with l...2025-05-2027 minThis Week in Retail MediaEp 023: WARC study on AI; Frasers Group RMN; Chuck E. Cheese Media Network(!) - 16/05/25Amni-Channel, Omni-tronic? Kate and Jonathan discuss exactly how we should be referring to the new retail media network from Chuck E Cheese. The importance that marketers are placing on measurement (and rightly so), and why the launch of a retail media network by Frasers Group is exciting stuff. There is still time to register your interest for th STRATACACHE Cannes events:VIP Retail Media Changemakers Experience on June 17th here: https://bit.ly/4ljnD4mVIP In-Store Measurement Breakfast on June 18th here: http://bit.ly/438VF4hMe...2025-05-1638 minThis Week in Retail MediaEp 021: Walmart integrates Roblox; EG America Join the Fray; Insights from THG Fulfil - 03/05/25Let’s Obby! Kate and Jonathan talk sunshine and Sam’s Club as the retailer launches on Roblox and renames their retail media network. Turkey Hill, franchises and convenience retail media networks are considered as EG America launches their network, and Kate feels maybe too seen as THG extend the cut off time for next day delivery. Register your interest in STRATACACHE’s evening VIP Retail Media Changemakers Experience in Antibes, France on June 17th here: https://bit.ly/4ljnD4mRegister for VIP Breakfast in Cannes on June 18th here: http://bit.ly/438V...2025-05-0325 minThis Week in Retail MediaEp 020: Zenapse gets Emotional; Lyft Teams with StackAdapt; and AIPIA Packaging Network (Again) - 26/04/25Jonathan is BACK and joins Kate to talk through how much we should care about emotional segmentation in television advertising, the future of driverless cars, and just how many initialisms are too many initialisms in a news story. Register your interest in STRATACACHE’s evening Retail Media Changemakers Experience in Antibes, France on June 17th here: https://bit.ly/4ljnD4mJoin Chris Riegel at P2PI’s Retail Media Summit (May 6-8th) in Rosemount, Illinois https://events.p2pi.com/retailmediasummit2025Chris Riegel also delivers a keynote as part o...2025-04-2633 min
36氪·8点1氪余额宝收益率跌破历史新低｜ChatGPT新模型被曝会“说谎”据第一财经日报报道，12月首周，货币基金市场整体收益率下滑明显。截至12月6日，全市场370只货币型基金平均七日年化收益率下滑至1.42%，头部货币基金天弘余额宝收益率跌破1.3%，创下历史新低。据IT之家引援BGR报道，在ChatGPT o1的训练和测试过程中，研究人员发现其具备通过“欺骗”来保护自身的能力。在面临被“删除”威胁时，o1曾尝试将自己的数据复制到新服务器，并假扮成更新版本以避免被取代。36氪独家获悉，多位接近百川智能的人士表示，百川智能联合创始人、商业化负责人洪涛已不再负责参与百川的日常经营管理工作，已离职有一段时间。据了解，洪涛曾担任搜狗首席营销官，2023年7月入职百川智能，与原搜狗CEO王小川，原搜狗COO茹立云一起再度创业。据IT之家报道，12月5日，哪吒汽车母公司合众新能源汽车股份有限公司新增一条被执行人信息，执行标的911万余元，执行法院为桐乡市人民法院。据财联社报道，科技记者马克∙古尔曼在其最新一期“Power On”时事通讯中提到，目前苹果Vision Pro的用户对该产品的使用并没有之前预期的那么多，自从Vision Pro上市以来，公司售出了不到50万台。阻碍消费者购买的不仅仅是昂贵的价格，实际上头显也缺乏“杀手级应用”。36氪获悉，速卖通AliExpress在今年的黑色星期五流量同比增长140%，成为英国人最喜爱的黑五购物平台。据RetailX最新报告，速卖通已和亚马逊、eBay一同跻身欧洲前三大电商平台。2024-12-1002 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubscriptionX 2024 - The Original Fit FactoryMichael returns to the booth to cover collaboration and partnerships with Richard Sale CEO, Digital Fitness Division at The Original Fit Factory, previously of Peloton. Discussion points in this episode:How partnerships can be beneficial in reaching new customer bases, as well as helping with growing marketing costsWhy there needs to be a recognisable connection between collaborative companiesWays to avoid diluting your brand message How the fitness industry can deal with churnBehind the microphones:Richard Sale CEO, Digital Fitness Division at The Original Fit Factory:...2024-06-2025 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubscriptionX 2024 - SpecsaversKris Jacobs, Subscriptions Product Owner UK and Ireland, Specsavers, visits the booth for an honest discussion with Katie and Sam on replatforming and having the right technology – or technology partner. Discussion points in this episode:Specsavers 20-years of experience in the subscription spaceWorking in partnership to build software that works for your team and customersThe challenges of replatforming How to continually move forward, and what is next for Specsavers’ Easycare serviceBehind the microphones: Kris Jacobs, Subscriptions Product Owner UK and Ireland, Specsavers:https://www.linkedi...2024-06-1320 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubscriptionX 2024 - The Intelligent BriefKatie and Sjoerd speak to James Hirst, Founder & Director, The Intelligent Brief, about its focus on using ML and AI to streamline and enhance the early stages of creative brainstorming and planning to increase efficiency in the creative process. Discussion points in this episode:The potential AI has to make running a subscription business more efficientWhy now is the right time for retailers, of all sizes, to be thinking about AI Why a re-education is neededWhere should retailers and subscription companies be using caution around these advancements Behind the microphones: 2024-06-0419 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubscriptionX 2024 - JOMO ClubGemma Mills, CEO & founder of JOMO Club - a D2C membership featuring artisan alcoholic drink alternatives designed to promote the ‘Joy Of Missing Out’ - joins Katie and Hessell to discuss the inspiration behind her subscription business. Discussion points in this episode: How entrepreneurial spirit helps when launching a new subscriptionWhy events, and different seasons, are a key consideration when scaling a business How to build a club or community of shoppersWhat lessons can be learnt along the wayBehind the microphones:Gemma Mills, CEO & founder of JOMO...2024-05-2820 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubscriptionX 2024 - VictorinoxDesi Reuben-Sealey, Senior Manager UX, Victorinox (Swiss Army Knife) joins Katie and Michael in the booth for a look at the importance of user experience - whether that is in a physical store; a direct-to-consumer offering or a subscription service.Discussion points in this episode: How can retailers ensure high quality user experience across multiple touch pointsWhy excellent and on-going customer service is key to a legacy brand The part brick and mortar stores have to play Desi’s taste in watches Behind the microphones:Desi Reuben-Sealey, Senior Manager UX, Vi...2024-05-2026 min
Eshopový kráľ👑 T. Vrtík (Expandeco): Ako zvýšiť pravdepodobnosť úspechu expanzie tvojho e-shopu do zahraničiaPri konzultáciách s majiteľmi e-shopov v post-covidovej dobe som si všimol, že medzinárodné e-shopy v drvivej väčšine ochladenie e-commerce trhu zvládajú oveľa lepšie, ako lokálne e-shopy, ktoré sú totálne závislé na obrate/zisku, ktorý generujú na slovenskom trhu. Vďaka "zapnutiu" nových krajín si viete násobne nafúknuť váš cieľový trh, tým pádom diverzifikovať vaše tržby a znížiť riziko pri poklese vášho domovského trhu.
Expanzia obnáša viacero dôležitých krokov a ak nechceš ísť systémom pokus-omyl, práve firmy ako Expandeco...2024-03-2557 min
Sporty BusinessManglende tillit og misfornøyde kunder – et bransjeproblem? Med gjest: Jan Johannessen, partner Excite og rådgiver RetailX.Overraskende nok scorer treningsbransjen svært lavt på kundetilfredshet sammenlignet med andre bransjer – hvorfor er det slik og hva kan vi gjøre for å forbedre oss? I denne episoden møter du Jan Johannessen, partner i Excite og rådgiver i RetailX, med lang erfaring fra treningsbransjen. Han jobber i dag tett med ulike sentre for å hjelpe dem å lykkes enda bedre med senterdrift og kundetilfredshet. Jan gir deg innsikt i undersøkelsene der treningsbransjen dessverre har kommet svært dårlig ut når det kommer til kundetilfredshet og forteller hva vi kan gjøre for å bli bedre. Få vite hva kundene fakti...2024-02-2747 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubX Subscription Economy Podcast - Physical Retail and Refillables with Wild and Origin CoffeeIn this episode we will hear from natural deodorant company Wild who aim to transform the bathroom with a range of refillable products. Origin Coffee are also back to describe how physical stores (or coffee shops) can play their part in this refillable revolution.2023-06-2023 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubX Subscription Economy Podcast - Rental Market with The Bike ClubA dress for a special occasion, a designer handbag, even curated wardrobes - this episode will look at how retailers are renting their fashion out. But it is not simply apparel that is rentable, we are joined in the studio by The Bike Club’s founder James Symes.2023-06-2027 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubX Subscription Economy Podcast - Product Subscription with The Cheese Geek and Origin CoffeeCovering home delivery subscriptions ranging from wonky veg to toilet paper; dog food to craft gin; and the various meal kits, as well as scheduled consumables. Internet Retailing’s Katie Searles and Avalara’s Louis Fitzpatrick hear from The Cheese Geek and Origin Coffee as they stress the importance of technology and understanding your customer for product subscription success2023-06-2024 min
SubscriptionX - The Subscriptions Economy in Retail and eCommerceSubX Subscription Economy Podcast - LIVE at SubX WorldRecorded on site at the inaugural SubX World conference held in London this May. Avalara’s Sacha Wilson, SMOL’s Neil Campbell and Chargebee’s Tarmo van der Goot launch this brand new look at the subscription economy. DeliveryX editor Katie Searles asks the SubX World speakers and sponsors their experiences in this fast evolving market.2023-06-2022 min
DeliveryXS1 - Retaining agility and flexibility in people, operations and technology through the ever changing retail cyclesRetail doesn’t stand still, and in this episode the panel discusses the continuous changes and the increasing pace of change. The discussion covers how the pandemic altered things again, as did/does Brexit.
Flexibility and agility are required through daily trading and the year’s peaks and troughs along with scalability for future growth. A big ask for an industry that not that long ago was used to moving pallets rather than individual products.
Discussion points in the podcast
How do you plan for peak trading?
How do you build agil...2022-11-0124 min
DeliveryXS1 - Addressing the skills gaps and labour shortagesIn this episode we discuss how as ecommerce continues to grow more people will be needed to fill logistics, warehousing and delivery posts.
The panel looks at how retailers are responding to the labour gap including:
- AO increasing its warehousing capacity by more than 80% over the last 18 months, creating more than 1,500 jobs across the business.
- John Lewis investing in extra freight and ships to ensure goods arrived in time for Christmas, as well as providing hot meals for festive temps
Discussion points in the podcast
Is it...2022-11-0123 min
DeliveryXShipping economicsIn this episode we consider the business models, drivers and commercial options for delivery companies. We've seen the importance of service quality to the customer - who of course also demands extensive options and a zero cost - and so in this episode, we focus on how the carriers are adapting to, or leading, the retailer's requirements.
We're joined by Mike Hancox, CEO of Yodel, and we cover:
Carrier reputation and customer experience
getting the 'basics' right - with a discussion on what constitutes 'basic' in our competitive market
mobile notifications and the importance of 'in...2022-08-0127 min
DeliveryXReturns, Exchanges and RefundsFor our discussion on "returns" we are joined in the studio by Ricky Wilson of Pandora, and Steven Irwin of Wolverine Worldwide (the group that counts Sweaty Better, Wolverine, Saucony and Merrell amongst its brands).
With 89% of UK consumers saying that ease of returns is a top priority, we discuss:
how to make returns smoothly
serial returns and 'wardrobing'
"trusted exchanges" and how to speed exchange and refund
can exchanges lead to further sales
reducing returns at the 'buy button'
the paperless future for returns and exchanges.
This episode is part of a series of 10...2022-08-0140 min
DeliveryXManaging circular business modelsFor our discussion on circular business models we are joined in the studio by Ricky Wilson of Pandora, and Steven Irwin of Wolverine Worldwide (the group that counts Sweaty Better, Wolverine, Saucony and Merrell amongst its brands) and Mike Hancox, CEO of Yodel. We cover:
recent news on green delivery from Royal Mail, Tesco, and others
Amazon's Hackney, London "micromobility hub"
discuss bikes (referencing Yodel reaching over 1million bike deliveries)
building sustainability into supply chains, with retailer examples from ASOS, H&M, Patagonia, Patagonia and Wolverine
recycling and the efforts of making all aspect of packaging sustainable
the...2022-08-0138 min
The Boss Lady Podcast80. Creating a Unique Customer ExperienceTeresa visits with lifelong friends and now business partners, Jeanne Foley and Diana Ganz. This dynamic duo created a unique business that has survived multiple moves, marriages, new babies, and COVID!
SuitShop is the first e-commerce suiting company, offering gender-inclusive suits and tuxedos, in the largest size range of any suiting company, that can be owned for LESS than the average cost of a rental ($194). This year, SuitShop was nominated as one of the Inc. 5000 Fastest-Growing Private Companies in America. They were recognized by INC Magazine’s annual Female Founders 100 in 2019 and most recently, awarded the 2020 Brand Exp...2022-03-0334 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ EndIn the digital studio for this episode we followed the path of comfortable word-at-home wear to one of the original pioneers of relaxed clothing - none other than Lands' End, with their strapline of "Let's get comfy".
Initially visible in the UK via their catalogues and direct to consumer advertising, we hear from Constanze Freienstein, Managing Director, Europe, about the digital growth of the brand.
We touch upon product development via sustainability, cashmere, social engagement and the 'comfort fund' - how the whole team work for inclusion and social good.
You can see...2021-10-1134 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ EndIn the digital studio for this episode we followed the path of comfortable word-at-home wear to one of the original pioneers of relaxed clothing - none other than Lands' End, with their strapline of "Let's get comfy".
Initially visible in the UK via their catalogues and direct to consumer advertising, we hear from Constanze Freienstein, Managing Director, Europe, about the digital growth of the brand.
We touch upon product development via sustainability, cashmere, social engagement and the 'comfort fund' - how the whole team work for inclusion and social good.
You can see...2021-10-1134 min
Retail RemixDavid’s Bridal Brings #WeddingInspo to the Next Level COVID-19 postponed many weddings around the world, but that didn’t stop couples from planning. Lizzy Ellingson and her team at David’s Bridal knew this — and that’s why they focused first and foremost on continuing to empower their customers every step of the process. During this week’s episode, hear the Chief Digital Experience Officer’s thoughts on how social media and other digital platforms influence brides, grooms and everyone in between, and how David’s Bridal: Reimagined the customer journey through the lens of digital engagement; Used augmented reality (AR), appointments and other tactics to close t...2021-09-2717 minRetail RemixBigCommerce and Diono Dig Into ‘Hybrid Retail’Executives are prioritizing their investments based on two factors: the “known unknowns” and the “unknown unknowns.” That is why, more than ever, brands and retailers alike need to have adaptable plans for a hybrid retail strategy. During their retailX keynote, Tim Maule, President and CEO of Diono, and Marc Ostryniec, Chief Sales Officer, BigCommerce, discussed the forces impacting retail moving forward and how companies can balance digital and physical channels effectively. We caught up with Tim and Marc after their session to discuss: The known and unknown issues brands need to prepare for moving into 2022; New challenges a...2021-08-3031 min
The Proptech Podcast with Kylie DavisRachel Kidwell - TCPinpointMy guest this week is Rachel Kidwell from TCPinpoint, a proptech that anyone working in retail real estate is going to find super fascinating. Rachel is an inspiring Proptech entrepreneur who has used the pain she used to experience as a tenancy coordinator and fit out manager in the retail sector, to found TCPinpoint, a cloud-based collaboration tool that brings all the stakeholders involved in the retail tenancy delivery process into one platform.
Now, there's a lot of people involved in getting a new store open, from landlords and building engineers and facility managers to the shop d...2021-07-2338 minRetail RemixInside Retail’s NFT MovementRiding on the hype surrounding cryptocurrencies, NFTs have become hot commodities in the digital creation space. While some tech fanatics are bidding on NFT versions of tweets, brand loyalists are snatching up NFT products. But what does the future hold for NFTs? How do they present new opportunities for brands and retailers to fuel digital innovation and virtual experiences? This special edition of Retail Remix highlights insights from two NFT experts. Listen to get their perspectives on: The current state, and future of, the NFT market and the factors that will influence growth; How NFTs can supp...2021-07-1247 min
The Clienteling PodcastThe Retail Landscape of 2021... Who Wins and Why?By popular demand! In this episode of The Clienteling Podcast, Bryan Amaral discusses the reasons that many retailers are failing to transform in the face of disruption and he offers an Organizational and Customer Manifesto highlighting what retailers need to do to thrive in 2021 and beyond. Today's podcast is based on a presentation Amaral gave at the Retail Touchpoints Live event at RetailX in Chicago in June of 2019. The original slide content is available here: http://clientricity.net/wp-content/uploads/2020/03/The-Retail-Landscape-of-2021-RTP-RetalX-Presentation-June-2019.pdf Highlights of today's podcast: Everybody talking about the dig...2020-03-0934 min
Future CommerceShopping as Yourself Online (w/ Sabrina Abney, Mizzen + Main and David Pastewka, Drapr)What does the perfect fit really look like? Sabrina Abney, Ecommerce Director at Mizzen + Main, and David Pastewka , Co-Founder at Drapr, join the show to talk optimizing virtual try-on solutions, "comfortable AF" clothing, technology in digital-first marketplaces, and crafting the best-possible customer journey.
Listen now!
Main Takeaways:
David Pastewka, co-founder of Drapr, and Sabrina Abney, Director of eCommerce at Mizzen+Main, join Brian and Phillip on today's episode.
Mizzen+Main is using innovative technologies like Drapr to take the online customer experience to new levels of personalization and ease.
C...2019-08-2349 min
INspired INsider Podcast[RETAILX Series] Advertising on Amazon with Franz Jordan Co-Founder of SellicsFranz Jordan is the Co-Founder of Sellics which is a powerful all-in-one tool that combines everything sellers need to be successful on Amazon. Sellics evolved from Franz’s first company Marketplace Analytics, a German data analytics company that was the first of its kind to focus on Amazon SEO back in 2014. You can manage and optimize your Sponsored Product campaigns entirely in the Sellics PPC Manager. Other features include a profit dashboard, keyword ranking optimizer, competitor monitoring, and much more. Companies such as Bosch appliances, Lego, and Brita are some of the businesses that use Sellics. Here’s a gli...2019-07-3010 min
Mastering the Retail GameReflections on IRCE 2019This year IRCE took place alongside GlobalShop and RFID Journal Live! under the RetailX banner at Chicago’s McCormick Place South. In this episode of Mastering the Retail Game, Tony Thrasher and Matt Brolsma from SPS Commerce share their unique perspectives on the major themes and takeaways of IRCE 2019.2019-07-1900 min
Le café de l'e-commerce001 - Actualités ecommerce du 9 Juillet 2019 (FEVAD, Vestiaire Collective, De Fursac)Imaginé et réalisé par Adrien et Laetitia, deux férus de commerce connecté depuis plus de 15 ans, le podcast LCDE apporte news, interviews et expertises pointues dans le domaine de l'ecommerce et de l'emarketing, toujours dans une ambiance décontractée, autour d’un café.
Les sources de l'épisode:
https://www.ecommercemag.fr/Thematique/techno-ux-1226/Breves/Fevad-reagit-avis-Autorite-Bancaire-Europeenne-mise-oeuvre-authentification-forte-paiements-ligne-340648.htm
https://www.frenchweb.fr/lessentiel-a-retenir-de-retailx-a-chicago/365986
http://www.mmaf.fr/wp-content/uploads/2019/07/Infographie-barometre-annuel-2018.pdf
https://www.usine-digitale.fr/article/conforama-lance-une-fonction-de-reconnaissance-visuelle-sur-son-site-e-commerce.N857410
https://www.frenchweb.fr/vestiaire-collective-accelere-avec-une-levee-de-40-millions-deuros/364421
https://www.frenchweb.fr/contentsquare-se-positionne-sur-loptimisation-des-prix-avec-le-rachat-de-pricing-assistant/365236
https://comarketing-news.fr/limpact-de-lia-sur-les-prix-de-vente/
https://www.e-marketing.fr/Th...2019-07-0921 min
eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection50: Latest Marketing Tactics And Platforms From IRCE 2019 - Internet Retailer Conference & ExhibitionToday's episode was recorded on the show floor at IRCE 2019 in Chicago (Internet Retailer Conference & Exhibition)This years event merged a few shows into one mega-show called RetailX.It was marketed as the only complete solution for a transformative retail market. RetailX is a colocation of the Internet Retailer Conference & Exhibition (IRCE), the world’s largest e-commerce event, with GlobalShop, the world’s largest annual event for shopper facing retail design, technology, and in-store marketing, and RFID Journal LIVE! Retail, the world’s only RFID event dedicated specifically to retail application.With 20,000 attendees and mo...2019-07-031h 22
The Jason & Scot Show - E-Commerce And Retail NewsHudson Yards and retail earning newsEP175 - Hudson Yards and retail earning news Review of Hudson Yards mixed used shopping development in NYC (thye don’t like to call it a mall). Upcoming Shows: Code 6/10 RetailX 6/25 NRF NXT 7/22 Etail East 8/19 Grocery Shop 9/15 Walmart, Macy’s, Kohls earning reports. Direct to Consumer Valuations (Harry’s, Away, and more) Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 175 of the Jason & Scot show was recorded on Tuesday, May 21st, 2019. http://jasonand...2019-05-2349 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 09 - "Get the Store Experience Right!" - conversation with Harrods and about the RetailX Luxury Sector ReportWe have Luxury on our minds this episode, starting with an interview with David Boyle, Customer Insights Director at Harrods. We hear how data and insight are used to support the one-of-a-kind cross-channel experience for this unique store, and we present an extract from our conversation with David. Martin Shaw, our Head of Research, and Emma Herrod, Executive Editor join to discuss the recently-released Luxury Sector Report from RetailX.net. There's some bonus material at the end as we discuss the upcoming Grocery Sector report.
You can see the Luxury Sector Report here: https://retailx.net/product/l...2019-04-2449 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 09 - "Get the Store Experience Right!" - conversation with Harrods and about the RetailX Luxury Sector ReportWe have Luxury on our minds this episode, starting with an interview with David Boyle, Customer Insights Director at Harrods. We hear how data and insight are used to support the one-of-a-kind cross-channel experience for this unique store, and we present an extract from our conversation with David. Martin Shaw, our Head of Research, and Emma Herrod, Executive Editor join to discuss the recently-released Luxury Sector Report from RetailX.net. There's some bonus material at the end as we discuss the upcoming Grocery Sector report.
You can see the Luxury Sector Report here: https://retailx.net/product/l...2019-04-2449 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 06 - Sean McKee from Schuh and the new Growth 2000 indexSean McKee of Schuh joins us for episode 6, and provides his unique combination of dry insight, challenge and humour. In a wide-ranging chat we cover Schuh's proposition and how speed, accuracy and convenience are at the heart of the multichannel approach. Sean reflects on their products being "items in the moment", and due to the availability of brands and product elsewhere, satisfying the customer there and then is vital. We reflect upon the difference between a shoe retailer (single product, annual purchase) and a 'full outfit', multiproduct or department store selling approach. Reflecting upon Sean's ruthless pragmatism at pulling ever...2018-12-1939 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 06 - Sean McKee from Schuh and the new Growth 2000 indexSean McKee of Schuh joins us for episode 6, and provides his unique combination of dry insight, challenge and humour. In a wide-ranging chat we cover Schuh's proposition and how speed, accuracy and convenience are at the heart of the multichannel approach. Sean reflects on their products being "items in the moment", and due to the availability of brands and product elsewhere, satisfying the customer there and then is vital. We reflect upon the difference between a shoe retailer (single product, annual purchase) and a 'full outfit', multiproduct or department store selling approach. Reflecting upon Sean's ruthless pragmatism at pulling ever...2018-12-1939 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 02 - Sarah Stagg of The Rug Company and the 2018 IREU Top500A half hour's discussion on the people behind the performance in multichannel retail.
Sarah Stagg, Director of Digital at The Rug Company, joins Ian Jindal in the studio, along with Martin Shaw, Head of Research at RetailX, Emma Herrod, Editor of InternetRetailing Magazine and Jamie Merrick, Director Industry Strategy and Insights at Salesforce.
We were keen to chat with Sarah having seen her work at Debenhams, then House of Fraser, and Sarah gave us an eye-opening view on the intricate, interesting and inspiring world of selling very expensive, desirable, custom rugs - online, in-store, and B2...2018-08-0139 min
RetailCraft - digital retail, ecommerce and brands - Retail PodcastRetailCraft 02 - Sarah Stagg of The Rug Company and the 2018 IREU Top500A half hour's discussion on the people behind the performance in multichannel retail.
Sarah Stagg, Director of Digital at The Rug Company, joins Ian Jindal in the studio, along with Martin Shaw, Head of Research at RetailX, Emma Herrod, Editor of InternetRetailing Magazine and Jamie Merrick, Director Industry Strategy and Insights at Salesforce.
We were keen to chat with Sarah having seen her work at Debenhams, then House of Fraser, and Sarah gave us an eye-opening view on the intricate, interesting and inspiring world of selling very expensive, desirable, custom rugs - online, in-store, and B2...2018-08-0139 min