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Showing episodes and shows of
Richard Chataway
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POW: The Psychology of Work
Episode 46: A conversation with Dr Mike Rugg-Gunn, author of Managing Talent, A Short Guide for the Digital Age
In discussion with Rob Feltham, Mike shares thought-provoking perspectives on a range of talent topics including: real-time performance management; neuroscience in psychometric assessment; the ever-increasing importance of the freelance workforce as a central element of the talent pool; generational stereotypes (Gen Y, Gen Z etc); and the urgent need for the UK to become world class in digital skills training. Other issues discussed include the relevance of Business Psychology in the age of AI and digital transformation, and the impact of the current US presidential regime on DEI initiatives. Mike is a chartered occupational psychologist and has worked for...
2025-05-15
37 min
POW: The Psychology of Work
Episode 45: Can leaders catch themselves in flight? A conversation with Ross McIntosh about Acceptance and Commitment Therapy (ACT)
In discussion with Rob Feltham, Ross McIntosh provides a fascinating overview of the ACT framework and how it can help leaders to build psychological flexibility, in part by managing the interactions between their ‘inner voices’ and the ways that they show up at work. Topics covered include: building self awareness with the help of the Micro Pause and Macro Pause; managing transitions between leadership situations; and values-driven authentic leadership. Ross is a business psychologist and coach who uses evidence-based psychology in all areas of his freelance career. At City St George’s, University of London, he works alongside Dr Paul...
2025-03-26
39 min
POW: The Psychology of Work
Episode 44: You can forget your past but it won’t forget you – Nik Kinley discusses his latest book.
Nik Kinley is a business psychologist and successful author with over 30 years’ experience specialising in assessing leaders, changing people’s behaviour and evolving organisational cultures. In an engaging discussion with Rob Feltham, Nik talks about his latest book, co-authored with Shlomo Ben-Hur, entitled Re-writing your Leadership Code: How your childhood made you the leader you are, and what you can do about it. Nik shows how our past experiences create instincts and tendencies that we are often unaware of, but that tend to come out when we’re under pressure and can fundamentally affect how we operate as leaders, both in a go...
2024-12-11
37 min
POW: The Psychology of Work
Episode 43: The wonderful thing about diversity – Philip Wilson discusses the transformation undergone by Civil Service Fast Stream
In discussion with Rob Feltham, Philip Wilson, brings to life his remarkable journey as Chief Psychologist for UK Civil Service Fast Stream and Emerging Talent. He has led the design of the Fast Stream assessment process, along with the diversity and inclusion strategy and leadership curriculum. The diversity profile of the intake has been transformed in recent years, and Phil provides fascinating insights into the drivers for change and strategies deployed in response. A focus on recruitment from lower social economic backgrounds has had substantial ‘cross-sectional’ impact on other areas of diversity. Recruitment from STEM backgrounds has also been a majo...
2024-11-08
38 min
POW: The Psychology of Work
Episode 42: Vision and values are not enough – A conversation with David Sharpley, author of Leadership Principles and Purpose
David Sharpley is a leadership development expert and experienced organisational psychologist. In an absorbing discussion with Rob Feltham, David draws on his own extensive experience and research, and shares valuable insights into what distinguishes healthy organisations from unhealthy and self-destructive ones, examples of the latter being UK Post Office and RBS. David is critical of widely shared assumptions about what successful leadership and successful business looks like. He takes aim, for example, at simplistic notions of charismatic and transformational leadership, and challenges primitive theories of motivation. David draws particular attention to the role of Superordinate Principles as the foundation for...
2024-06-23
52 min
POW: The Psychology of Work
Episode 41: Senior leadership disclosure of mental health lived experience: A conversation with Dr Rachel Lewis
Rachel Lewis is widely published in the field of health and wellbeing at work and has contributed to national guidance, and evidence-based tools and interventions. We are delighted to have Rachel as our guest for this special podcast to mark Mental Health Awareness Week, 2024. In discussion with Alex Forsythe, Rachel provides fresh and sometimes counterintuitive insights into mental health at work, based on her ongoing research into senior leadership disclosure. She challenges the assumption that disclosure is always A Good Thing, and highlights some of the organisational and cultural challenges in creating a safe environment for mental health disclosure across t...
2024-05-13
29 min
POW: The Psychology of Work
Episode 40: Challenging assumptions about psychometric assessment and reshaping our practice: A conversation with Professor Steve Woods
Professor Steve Woods works at the leading edge of research into personality at work, including psychometric and personality trait assessment, and personality development and change. In conversation here with Rob Feltham, he discusses two recent and important peer reviewed articles in which he and co-researchers have critically examined and challenged current assumptions and practices in the fields of both personality assessment and of cognitive testing for selection into graduate and higher professional occupations. Steve highlights the need for personality assessment to focus more on the dynamic nature of traits, and for the assessment domain to more fully encompass prosocial behaviours...
2024-05-08
45 min
POW: The Psychology of Work
Episode 39: Women Leaders in Online Learning – Alex Forsythe in discussion with Vicky Irwin, Kate Lindsay and Jo-Anne Murray
In this special edition ABP podcast to mark International Women’s Day 2024, we hear from four distinguished female leaders who have been instrumental in shaping the exciting field of online learning over the past two decades. Innovation in the online learning space is transforming education to become much more: accessible and inclusive; responsive to the fast changing skills requirements of industry in an increasingly ‘digital first’ world of work; and accessible globally, including to traditionally excluded groups. Topics covered include microcredentials, blended learning, and the challenges and exciting opportunities for women working in this space.Podcast guests:...
2024-03-05
48 min
POW: The Psychology of Work
Episode 38: Authentic Personal Branding - A conversation with David Royston-Lee and Sylvana Storey, authors of Brand You
David Royston-Lee and Dr Sylvana Storey have recently published an updated third edition of their highly popular book, Brand You – a readable and practical guide to developing one’s personal brand (details below). In conversation with Rob Feltham, David and Sylvana provide the rationale for, and powerful examples of, developing a strong and consistent personal brand. They also point to the pitfalls of inept personal branding and highlight how the concept of personal brand has become confused with the ‘cult of celebrity’. Authentic personal brand is grounded in purpose and values, is a source of personal energy, guides career choices and deci...
2024-01-26
40 min
Truth, Lies and Work
What makes your team say Yes? Exploring the Psychology of Influence with Phill Agnew
In this thought-provoking episode, we sit down with Phill Agnew, renowned for his work on the Nudge podcast. Phill, with his rich expertise in behavioural science, delves into the intricate psychology of influence. We explore the fine line between influence and manipulation, uncovering how subtle cues and messaging impact team decision-making and motivation. Phill provides valuable insights into creating persuasive communications that ethically sway opinions and actions. Whether you're a leader, marketer, or anyone interested in the art of influence, this episode is packed with strategies and psychological principles to understand and harness the power...
2024-01-25
41 min
POW: The Psychology of Work
Episode 37: How are Leadership Expectations Evolving? A conversation with Dan Hughes, Senior Director R&D at Talogy
Dan Hughes is Senior Director of Research and Development at Talogy, a global talent management consultancy that specialises in selection, development and engagement of talent and whose solutions blend state-of-art psychology and technology. In discussion with Professor Alex Forsythe, Dan describes some of the key findings from Talogy’s extensive research in the leadership space. He highlights in particular: the speed with which employee’s expectations of their leaders changing, especially post-pandemic; the central role of motivation in leadership effectiveness; how leadership is enhanced through addressing core psychological needs; and how the best leaders survive and thrive under pressure and in t...
2023-12-18
27 min
POW: The Psychology of Work
Episode 36: Growing the next generation of business psychologists – A Conversation with Dr Dawn H. Nicholson, Vice Chair of the ABP
In a special edition of the ABP podcast series, recorded to mark National Career Development Month November 2023, we hear Dawn Nicholson in conversation with Rob Feltham. Drawing a highly successful career which has spanned business and academia, Dawn has led pioneering initiatives for the Association for Business Psychology which have included building the ABP’s university accreditation programme and developing the ground-breaking Biz Psych cup – both of which are discussed in the podcast. During the discussion Dawn provides an extremely clear overview of the ABP’s approach to development and certification of business psychologists, and highlights the significant benefits that qualif...
2023-11-23
34 min
POW: The Psychology of Work
Episode 35: Infinite perspectives, embracing the power of diversity -– A conversation with Joy Maitland, Managing Director of Inemmo UK
In a special edition of the ABP podcast series, recorded during Black History Month 2023, we hear Joy Maitland in conversation with Dawn Nicholson. The discussion delves deep into the heart of inclusivity, unravelling the immense potential that lies within embracing diversity and exploring the boundless strength that diverse perspectives bring to the table. Diversity isn’t just a buzzword. It is the secret sauce to innovation and understanding. Drawing from a wealth of psychological expertise and practical insights gained from real-life experiences, Joy shares examples of how embracing diversity of various forms can turn the mundane into the extraordinary. Other to...
2023-10-22
45 min
POW: The Psychology of Work
Episode 34: Stop, think and ask ‘what is the problem’ ? A conversation with Professor Rob Briner
Rob Briner is an inspirational thought leader in the field of evidence based practice in management and HR. In a wide ranging discussion with Rob Feltham he highlights the dangers of business psychologists and other practitioners becoming submersed in “activity” without considering sufficiently how their work addresses the client organization’s overall goals and needs. He also highlights the potential for business psychologists to deploy their skills to greater effect in the businesses they serve, and the need for better training of psychologists in this regard. Rob is Professor of Organizational Psychology at Queen Mary, University of London and wa...
2023-09-20
29 min
POW: The Psychology of Work
Episode 33: Performance, well-being and collaboration through a mindset of Growth - A conversation with Rich Cook, CEO of Mindset Practice
Rich is the founder of Mindset Practice and author of an evidence-based suite of applied humanistic psychology solutions, including innovative psychometrics, that enable people to perform more consistently from a mindset of Growth than Survival. In discussion with Alex Forsythe, Rich describes how he has drawn on psychological models from areas such as transactional analysis, growth mindset theory and emotional intelligence to develop a powerful blended approach. He illustrates the approach with fascinating examples from both his consulting work and his personal life. Rich is an award-winning mindset and applied-emotional intelligence expert. His work with STEM talent won...
2023-07-14
20 min
POW: The Psychology of Work
Episode 32: Putting psychology into practice: A discussion with Sunaina Sinha Haldea, Global Head of Private Capital Advisory, Raymond James
Sunaina Sinha Haldea began life from humble beginnings, playing on the streets of India and Vietnam as a child - yet went on to found leading global placement agent and secondaries advisory firm Cebile Capital in 2011, which was subsequently acquired by Raymond James, a Fortune-500 financial services firm, where she now works as Global Head of Private Capital Advisory. Having been Stanford and Harvard educated, and working in her early career in Silicon Valley, Sunaina has always thrived in a very male-dominated industry, and has devoted much of her career to mentoring others in the industry, particularly women and minorities.
2023-06-14
28 min
BritCham Singapore
Ep 161: The Customer Experience: Benefit from new behavioural science practice at Gobeyond Partners
Welcome to our second episode of The Customer Experience Series where we explore how to bring behavioural science into your customer experience. In this episode, Nicki Houghton continues to deep dive into the benefits of implementing behavioural sciences into our daily lives from work, businesses and how we even interact with others on face to face level. An example Richard Chataway gave is a concept called, The Paradox of Choice, which is that if we're given too many options to choose from, and an abundance of choice in terms of providers and services that...
2023-05-30
33 min
Marketing Trek
Data Ethics in Marketing with Steven Millman
Episode DescriptionThis special episode of Marketing Trek stars award winning data scientist, Dynata's Steven Millman. Our host, Dom Hawes, caught him on a flying trip to the UK to talk about the ethics surrounding data use in Marketing.In the episode:Understand different types of data (first, third, zeroth, proxy etc) and where risks lieFind out why governments struggle to legislate dataHear how businesses should balance legal and ethical standards of data use always remembering that trust matters mostDiscover how businesses choose which compliance framework to adopt when communicating globallyLearn how Dynata's massive...
2023-04-13
38 min
Unicorny
Data Ethics in Marketing with Steven Millman [Marketing Trek]
Episode DescriptionThis special episode of Marketing Trek stars award winning data scientist, Dynata's Steven Millman. Our host, Dom Hawes, caught him on a flying trip to the UK to talk about the ethics surrounding data use in Marketing.In the episode:Understand different types of data (first, third, zeroth, proxy etc) and where risks lieFind out why governments struggle to legislate dataHear how businesses should balance legal and ethical standards of data use always remembering that trust matters mostDiscover how businesses choose which compliance framework to adopt when communicating globallyLearn how Dynata's massive...
2023-04-13
38 min
Meikes Raumzeit: Von CX bis KI
Richard Chataway from Gobeyond Partners about Behavioural Science & the key to a successful digital strategy
Imagine if you could influence emotions and motivate your customers to make better decisions - for themselves and for your company. Would you hesitate? Probably not! After all, you don't hesitate to optimise technologies and processes in your company either. In this episode I talk to Richard Chataway, Director Behavioural Science at Gobeyond Partners.
2023-03-21
47 min
POW: The Psychology of Work
Episode 31: Overcoming ageism in the workplace and society - A conversation with Lyndsey Simpson, CEO of 55 Redefined
The rapidly increasing age profile of the UK’s workforce creates both strategic and psychological challenges for employers, for individuals, and for society as a whole. Lyndsey Simpson works across a wide range of industries and sectors to help employers revamp their recruitment and employment practices with regard to older workers. In this episode, Lyndsey is interviewed by Lucy Standing who, as a co-founder of Brave Starts, is herself involved in providing research-backed insights and programmes to support late career professionals. Areas covered in the discussion include the post-war retirement construct, which is broken; evidence that the recruitment market discriminates ma...
2023-03-07
46 min
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Incorporating Habits Into Your Business Strategy (Refreshed Episode)
Habits are foundational to everything we do. When we think about habits we tend to think about the “bad” ones, things we want to change but there is so much more to it. Our brains run on habits, and without them, we couldn’t function. Many episodes of this podcast that have been dedicated to habits and related topics throughout the years, and this is the first one, which originally aired in the fall of 2019. Since then, I’ve interviewed habits expert Wendy Wood and discussed habits with Richard Chataway (links to their episodes in these notes). I include...
2023-01-24
46 min
POW: The Psychology of Work
Episode 30: An interview with Jo Maddocks, author of the Emotional Intelligence Profile
Dr Jolyon (Jo) Maddocks has played an influential role in the development of psychometrically based approaches to the assessment and development of emotional intelligence. In conversation here with Rob Feltham, he provides a fascinating account of how the emotional intelligence concept originally captured the imagination of business leaders and rapidly became an integral part of business thinking. He discusses the part that he and his colleagues have played in taking assessment of emotional intelligence in fresh directions, with the focus on EI as being “a thing that you do” which is thus learnable and developable. Jo also talks about derailment, and...
2023-01-03
32 min
POW: The Psychology of Work
Episode 29: The curse of evaluative bias in psychometrics and moving beyond it – A conversation with Stewart Desson, CEO of Lumina learning
In discussion with Rob Feltham, Stewart shares his innovative approach to personality assessment, and in particular how he has worked to overcome reductionism and evaluative bias. Topics covered include: neurodivergence as a continuum; personality as a lens through which to understand the impacts of the ‘enforced experiment’ of remote working during the pandemic and beyond; and effective leadership in the remote environment which appears to draw on some different personality characteristics to those of the traditional leader.Dr Stewart Desson is the founder and CEO of international learning and development company, Lumina Learning. His focus is to ‘transform organi...
2022-10-31
32 min
Be a B2B Leader
Using psychology in business - Phill Agnew
In this episode of Be a B2B Leader we learn more about psychology from Phill Agnew the creator of Nudge - Marketing Science Simplified. Phill tells us why future B2B leaders should learn psychology and what are the 3 things they are responsible for. We talk a bit about the psychology behind motivation and dive a bit deeper on mastery . Phill shares why purpose, autonomy and mastery is often more valued by employees than a pay raise. And gives brilliant examples of nudges that we can leverage when it comes to business development.0:00 - intro
2022-09-29
39 min
Creative Tech Podcast
The Best of Series 1
Who takes their inspiration from John Cleese? Who would bin education? And you would never guess who wants to ban robots....We kick-off series two with some of the highlights from last season. Every week, we invite some of the world's smartest thinkers in creativity and technology to have a chat with Professor Neil Maiden, the director of the Centre for Creativity enabled by AI.At the end of every conversation we ask our guest the same three questions - What do they need be creative? What new app would they create? and...
2022-09-28
15 min
The Behaviour Business Podcast
The Behaviour Business Episode 18 - Branding That Means Business
In this special edition of The Behaviour Business Podcast, Richard Chataway had the pleasure of speaking to Dr Tessa Misiaszek and Dr Matt Johnson about their brand new book: ‘Branding That Means Business’. In this fascinating conversation with Tessa and Matt, they discussed how easy it is for companies to be caught woke washing in a digital age, how brand purpose isn’t worth a penny without authenticity, and they talk about whether it is it possible for a plain white t-shirt to make a personal connection with a customer, when it’s one of thousands sold by a behemoth like Ama...
2022-09-04
59 min
POW: The Psychology of Work
Episode 28: Brand resilience in turbulent times – A conversation with Nathalie Nahai, author of Business Unusual
In a wide-ranging discussion with Rob Feltham, Nathalie shares her insights into factors that help make some businesses and brands resilient and sustainable in competitive markets and during challenging times. Topics covered include the Thoughtful Marketing movement, the interaction of values-based consumer choices and purchasing power, and the market dominance of some global brands. Nathalie’s background in human behaviour, web design and the arts offer a unique vantage point from which to examine the complex challenges we face today. Her best-selling book: Webs Of Influence: The Psychology of Online Persuasion has been adopted as the go-to manual by...
2022-08-22
24 min
The Behaviour Business Podcast
The Behaviour Business Episode 17 - What to Ask with Andrea Belk Olson
In this episode of the Behaviour Business Podcast, Richard Chataway chats with Andrea Belk Olson, author of ‘What to Ask - How to Learn What Customers Need But Don’t Tell You’. From starting a tech start-up right out of college, to working for global behemoths and mid-size companies, Andrea has garnered a wealth of insight into different working environments, management styles and company mindsets. And while on first glance they look like they would face very different challenges, Andrea found that, in fact, big or small, start-up or long established companies all faced the same obstacle. They simply...
2022-07-04
38 min
POW: The Psychology of Work
Episode 27: Empowering the volunteer – A conversation with Sakshi Bansal, UNESCO Kindness Leader
This special podcast episode features Sakshi Bansal, recipient of the 2021 ABP Chair’s Award for Excellence in Business Psychology, in recognition of her pioneering work as founder of Project LEAP. In conversation with Alex Forsythe, Sakshi gives a fascinating description of how she took LEAP from small beginnings to an initiative with world-wide impact, something that has been recognised by UNESCO in making her its first Kindness Leader. Sakshi outlines the practical steps she has taken to motivate, train and enable the volunteer community. She also discusses Kindness as a concept and, more generally, highlights the need for business psychology to...
2022-07-01
25 min
New Books in Public Policy
Richard Chataway, "The Behaviour Business: How to Apply Behavioural Science for Business Success" (Harriman House, 2020)
Today I talked to Richard Chataway about his book The Behaviour Business: How to Apply Behavioural Science for Business Success (Harriman House, 2020).Ever seen the TED talk video on Youtube where Capuchin monkeys get enraged when some receive cucumbers and other monkeys more delicious grapes for completing the same task? Welcome to the inequality basis, whereby a lack of fairness drives all of us crazy. Whether it’s a matter of employees getting different pay for the same job, or consumers feeling like some people get better deals than others, feelings of injustice or disappointment or pride---you name it—drive our beha...
2022-06-02
34 min
New Books in Psychology
Richard Chataway, "The Behaviour Business: How to Apply Behavioural Science for Business Success" (Harriman House, 2020)
Today I talked to Richard Chataway about his book The Behaviour Business: How to Apply Behavioural Science for Business Success (Harriman House, 2020).Ever seen the TED talk video on Youtube where Capuchin monkeys get enraged when some receive cucumbers and other monkeys more delicious grapes for completing the same task? Welcome to the inequality basis, whereby a lack of fairness drives all of us crazy. Whether it’s a matter of employees getting different pay for the same job, or consumers feeling like some people get better deals than others, feelings of injustice or disappointment or pride---you name i...
2022-06-02
34 min
New Books in Business, Management, and Marketing
Richard Chataway, "The Behaviour Business: How to Apply Behavioural Science for Business Success" (Harriman House, 2020)
Today I talked to Richard Chataway about his book The Behaviour Business: How to Apply Behavioural Science for Business Success (Harriman House, 2020).Ever seen the TED talk video on Youtube where Capuchin monkeys get enraged when some receive cucumbers and other monkeys more delicious grapes for completing the same task? Welcome to the inequality basis, whereby a lack of fairness drives all of us crazy. Whether it’s a matter of employees getting different pay for the same job, or consumers feeling like some people get better deals than others, feelings of injustice or disappointment or pride---you name i...
2022-06-02
32 min
Dan Hill's EQ Spotlight
Richard Chataway, "The Behaviour Business: How to Apply Behavioural Science for Business Success" (Harriman House, 2020)
Today I talked to Richard Chataway about his book The Behaviour Business: How to Apply Behavioural Science for Business Success (Harriman House, 2020).Ever seen the TED talk video on Youtube where Capuchin monkeys get enraged when some receive cucumbers and other monkeys more delicious grapes for completing the same task? Welcome to the inequality basis, whereby a lack of fairness drives all of us crazy. Whether it’s a matter of employees getting different pay for the same job, or consumers feeling like some people get better deals than others, feelings of injustice or disappointment or pride---you name i...
2022-06-02
34 min
New Books in Economics
Richard Chataway, "The Behaviour Business: How to Apply Behavioural Science for Business Success" (Harriman House, 2020)
Today I talked to Richard Chataway about his book The Behaviour Business: How to Apply Behavioural Science for Business Success (Harriman House, 2020).Ever seen the TED talk video on Youtube where Capuchin monkeys get enraged when some receive cucumbers and other monkeys more delicious grapes for completing the same task? Welcome to the inequality basis, whereby a lack of fairness drives all of us crazy. Whether it’s a matter of employees getting different pay for the same job, or consumers feeling like some people get better deals than others, feelings of injustice or disappointment or pride---you name i...
2022-06-02
34 min
The Behaviour Business Podcast
The Behaviour Business Episode 16 - Evolutionary Ideas with Sam Tatam
In this episode of The Behaviour Business podcast, Richard Chataway speaks to Sam Tatam, Global Head of Behavioural Science at Ogilvy, and author of the newly released book 'Evolutionary Ideas'. Sam’s book, Evolutionary Ideas, is a treasure trove of fascinating stories and insights into how many of the problems we face in organisations can be solved by looking at the science – and in particular by looking to nature. Together they discuss how a kingfisher can create the design of a new train, how Russian dolls inspire how cosmetics are made, and how making passengers walk seven times as f...
2022-05-23
53 min
POW: The Psychology of Work
Episode 26: Workplace wellbeing during challenging times – A conversation with Claire de Carteret
In an engaging discussion with Alex Forsythe, Claire de Carteret points to alarming current trends in workplace well-being globally, and offers practical advice to leaders and employees about how to create exceptional workplaces which have net positive impact on people and the planet. Claire makes a compelling case for adopting a strengths based approach in organisations, and points to the critical role of measurement as a baseline for improving workforce wellbeing. As Regional Director (EMEA) for Gallup, Claire leads the learning and development teams in designing and implementing learning and measurement solutions that help Gallup’s clients meet an...
2022-05-10
33 min
Zero Waste Kode: All Episodes
Episode 37, Sustainable Behaviours
Hi, We are Greenkode (https://greenkode.net) a hi-tech company based in the UK, Cornwall. We are working to reduce food waste in the hospitality sector. We are committed to a better sustainable future for all of us by making less food waste. Our podcast focuses on aiming for zero waste and join us on this journey as we introduce you to environmental organisations, new tech, and green start-ups. In today’s podcast Episode 37, Sustainable Behaviours, we speak about behaviour science as a key tool for startups to drive customer change. Look at an app provi...
2022-03-20
49 min
POW: The Psychology of Work
Episode 25: A single voice can make a difference – An interview with Nuala Walsh
In an absorbing discussion with Alex Forsythe, Nuala discusses her research into bystander effects in organisations, and outlines the practical steps that companies can take to encourage their employees to ‘blow the whistle’ on unethical behaviours. Nuala also discusses her own career and explains some of the career routes available to those looking to work in her field. Nuala is Founder and CEO of MindEquity, and Founding Director of the Global Association of Applied Behavioural Scientists. Her experience spans three decades in financial services at Merrill Lynch, BlackRock, PA Consulting, and Standard Life Aberdeen. She has been appointed to v...
2022-03-15
32 min
The Behaviour Business Podcast
The Behaviour Business Episode 15 - The Behavioural Science Club with Louise Ward
In this episode of the Behaviour Business podcast, Richard Chataway speaks to Louise Ward, co-host of the Behavioural Science Club, about her incredible learning journey. Just 18 months ago Louise was a self-confessed new comer to the world of Behavioural Science. However, in that short time, she’s gone from picking up a copy of Rory Sutherland’s ‘Alchemy’ to interviewing some of the leading behavioural scientists in the world, including Cass Sunstein and Katy Milkman. In less than two years, Louise has helped to create the inspirational Behavioural Science Club, a LinkedIn group of people of over 5000 people globally...
2022-02-13
42 min
POW: The Psychology of Work
Episode 24: Work is broken – An interview with Rob Baker, author of ‘Personalisation at Work’
In conversation with Rob Feltham prior to his presentation to the recent ABP annual conference, Rob Baker discusses why modern work practices are failing us - constraining rather than amplifying our diverse skills, strengths, passions and interests. Globally over 90% of us aren’t engaged, excited, and energised about our jobs. Rob argues that Job Crafting is part of the solution, shaping work around people rather than expecting people to contort themselves around their jobs. The practice of Job Crafting is a growing field of academic study, but to date is largely untapped from a business perspective. There have been some ea...
2022-01-18
31 min
The Behaviour Business Podcast
The Behaviour Business Episode 14 - Blindsight with Matt Johnson, PhD
The Behaviour Business Episode 14 - 'Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains' with Matt Johnson PhDThe Behaviour Business podcast is back after a short hiatus with a fascinating chat with neuroscientist, writer, researcher and speaker Matt Johnson PhD, co-author of 'Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains'Matt Johnson received his PhD in Cognitive Psychology from Princeton University, where his dissertation focused on the neuroscience of language and communication. He explains how to apply this neuroscientific perspective to better understand consumer experience and decision making. He advises start-ups, big and small...
2021-11-25
50 min
EA & PA Chataway with Lindsay
S1 E15 EA/PA Chataway with Lindsay 1st Birthday - The Best Bits Edition
Lindsay Taylor, co-Founder & Director of Your Excellency Limited Virtual Academy shares inspirational learning for the EA, PA and Administrative Professional in her podcast featuring top guests and stars in the Administrative Professional community. It’s been a year since EA/PA Chataway podcasts were launched and we’ve combined the best bits in this edition Episode 15. Whether you call this a podcast medley or a podcast mash-up, this Episode 15 is an absolute delight to listen to and I know will feature top of your list for inspiration. Time:0000 Introduction 0057 Lucy Brazier OB...
2021-11-02
12 min
Creative Tech Podcast
Richard Chataway
Professor Neil Maiden is talking to author and behavioural psychologist Richard Chataway. Richard heads up an international business consultancy called BVA Nudge Unit whose job is to help businesses and governments to become more successful. He uses his understanding of human behavioural psychology to come up with processes that compel positive change and successful business adaption. Richard discusses his philosophy on how to be an effective communicator. Stay tuned to the end to learn how you can get an exclusive 25% discount off his book 'The Behaviour Business: How to Apply Behavioural Science for Business Success'
2021-10-19
24 min
POW: The Psychology of Work
Episode 23: The pace of change is too slow – A conversation with John Amaechi, OBE
In an absorbing discussion with Alex Forsythe, John Amaechi talks about his background, his views on leadership and the supposed ‘new normal’, and the need for radical change in a post Covid world. He also shares some of his personal experiences and perspectives on life. John is a respected organisational psychologist, best-selling New York Times author, sought after public speaker, executive coach, and CEO of APS Ltd. He is a non-executive director of a £2.4bn healthcare organisation in addition to being a board advisor for several FTSE100 organisations. In 2019, John was recognised as one of HR’s most influen...
2021-10-04
36 min
POW: The Psychology of Work
Episode 22: An interview with Ian Robertson, author of ‘How Confidence Works’
In conversation with Rob Feltham, Professor Ian Robertson discusses some of the themes from his recently published and critically acclaimed book entitled How Confidence Works. He describes how confidence is something of a self-fulfilling prophecy and how it can be enhanced, and he draws attention to the upsides and downsides of overconfidence and narcissism. He provides fascinating insights into: the role of confidence in leadership, including gender differences; leadership differences across individualistic and collectivist cultures; and the psychology of Brexit. Listeners will also be interested to hear something about Ian’s career journey and his future aspirations. Ian is...
2021-09-21
28 min
EA & PA Chataway with Lindsay
S1 E12 - EA & PA Chataway with Samantha Cox, consultant for high-end travel experiences and VIP Guest Services and former EA to Sir Richard Branson.
Lindsay Taylor, co-Founder & Director of Your Excellency Limited Virtual Academy shares inspirational learning for the EA, PA and Administrative Professional in her podcast featuring top guests and stars in the Administrative Professional community. This podcast is Episode 12 featuring Samantha Cox, consultant for high-end travel experiences and VIP Guest Services and former EA to Sir Richard Branson. As many of you know on 11th July Sir Branson boarded his VSS Unity spacecraft, soared 86 km up and arced into space for 4 minutes of weightlessness, I thought it would be apt to feature Samantha in light of this amazi...
2021-08-03
41 min
HUM Curated Podcasts
The Behaviour Business Episode 13 - What Your Consumers Want and Cant Tell You with Melina Palmer
Podcast: The Behaviour Business PodcastEpisode: The Behaviour Business Episode 13 - What Your Consumers Want and Cant Tell You with Melina PalmerPub date: 2021-06-06Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationWe continue season 2 of The Behaviour Business podcast with a fascinating chat with behavioural economics expert Melina Palmer, author of the newly released ‘What Your Consumers Want and Can’t Tell You’, a brilliant book explaining the neuroscience of consumer behaviour. Founder and CEO of The Brainy Business, Melina provides behavioural economics consulting to business...
2021-06-28
47 min
POW: The Psychology of Work
Episode 21: Feeling abnormal in an abnormal world – A discussion with Dr Nancy Doyle about neurodiversity and organisational inclusion
In discussion with ABP Board member Guy Cohen, Dr Nancy Doyle provides a challenging critique of how organisations ‘tick the box of diversity inclusion’ whilst their recruitment and development practices perpetuate segregation. She also points to the failings of the education system in preparing young people for the workplace. She brings clarity to the complex terminology surrounding neurodiversity, and offers fascinating insights into the neurodiversity movement as a whole. Nancy offers constructive and forward looking advice to businesses and organisations, seeing the future as being about “systemic inclusion” and greater flexibility in HR processes and programmes.Dr Doyle is a Res...
2021-06-20
24 min
The Behaviour Business Podcast
The Behaviour Business Episode 13 - What Your Consumers Want and Cant Tell You with Melina Palmer
We continue season 2 of The Behaviour Business podcast with a fascinating chat with behavioural economics expert Melina Palmer, author of the newly released ‘What Your Consumers Want and Can’t Tell You’, a brilliant book explaining the neuroscience of consumer behaviour. Founder and CEO of The Brainy Business, Melina provides behavioural economics consulting to businesses of all sizes from around the world, and brings behavioural economics out of the academic arena and into practical application for businesses. Melina may well be familiar to you from her own award-winning podcast, ‘The Brainy Business’, and in this conversation about her newly released book, Meli...
2021-06-06
47 min
POW: The Psychology of Work
Episode 20: Learning and Development in a Digital by Default world – A conversation with Donald Taylor
Donald Taylor is a well-known commentator and organiser in the field of workplace learning and learning technologies. In an engaging discussion with ABP Vice Chair Lucy Standing, he shares his perspectives on the future of L&D, highlighting both the dangers of the training course “treadmill” and the huge opportunities for L&D professionals who partner with their organisations and embrace performance consulting. He also provides fascinating insights into the technologies which are reshaping L&D, and shares his observations about how the Covid crisis has accelerated the move to “digital by default” whilst creating a need for pause and reflecti...
2021-05-20
33 min
The Behaviour Business Podcast
The Behaviour Business Episode 12 - Go Luck Yourself with Andy Nairn
Welcome to season 2 of The Behaviour Business podcast. In season 1, we heard from 25 experts about the diverse ways that behavioural science can be applied for business success, with each episode covering a different area explored in my book. Since I started those interviews in 2018, there’s been a lot of great books published that give us a better understanding of behaviour, and it’s importance for business. So in season 2, I’m going to be speaking to authors of some of those books, to give you a flavour of their work, and to find out about the la...
2021-05-03
47 min
POW: The Psychology of Work
Episode 19: The world could use a little more wisdom – An interview with Chip Conley
This episode of POW, the Psychology of Work podcast, features Chip Conley – New York Times bestselling author and the maverick iconic boutique hotelier who helped Airbnb’s founders turn their fast-growing tech start-up into a global hospitality brand. In an engaging discussion with ABP board member Nicky Thompson, Chip shares his love for psychology and offers practical insights into how an understanding of human psychology can help to drive business and entrepreneurial success. Topics covered in the discussion include: the role of the CEO as the “chief emotions officer”; the under-recognised contributions and potential of “mid-life” employees; the criticality of getting the...
2021-04-14
30 min
POW: The Psychology of Work
Episode 18: When a robot becomes your boss – A discussion with Anton Fishman, HR & Talent Tech Start-up Advisor
In a fascinating discussion with ABP Chair Professor Alex Forsythe, Anton shares his insights into, and predictions about, the future of work, and the role of business psychologists in a world where machine intelligence and human intelligence live side by side. Some of the “corrals” that psychologists have traditionally built around areas of their expertise are unsustainable, whilst the “deeply human” skills of psychologists offer immense future value to individuals and organisations. Anton also shares his unique career journey and gives guidance and encouragement to business psychologists who are starting out. He emphasises the need for psychologists to understand not only...
2021-03-02
31 min
The Wicked Podcast
Richard Chataway: The Behaviour Business
We interview Richard Chataway, Vice President of BVA Nudge Unit UK and founder of Communication Science Group (CSG), and one of the most experienced behavioural science practitioners in the UK. We talk to him about how understanding people's behaviour can be the best path forward into the future.00:35 Insights & Takeaways 10:25 Interview Links: Book on Amazon: here Author website: here Twitter: @rich_chataway The Wicked Podcast: Support us on Patreon: here The Wicked Podcast website: here 'The Wicked Company' book on Amazon...
2021-02-19
1h 12
The Swear Jar
Hitting the Right Nerve
We’re going to be hearing a lot about trust in organizations this year. As we begin to figure out the new terms of engagement for the workplace in 2021, we’ll need to make sure that building and maintaining trust is a deliberate outcome of everything we do as communicators.We’ve got years of data supporting the idea that people in high trust organizations are happier and outperform those in lower trust places. In fact, they report 74% less stress, 50% more productivity, 40% less burnout and much more energy and overall satisfaction with their lives.[1] Professor, author...
2021-01-16
28 min
POW: The Psychology of Work
Episode 17: Psychology and Data Science at a Crossroads -- An interview with Robert Newry
In an absorbing discussion with ABP Board member Uzma Waseem, Robert shares his perspectives on the converging paths of data science, cognitive neuroscience, technology and business psychology in the pursuit of innovation. He points to the huge benefits to be gained from working across disciplines towards common goals, and he highlights some of the current ‘mindset’ barriers. Topics covered in this episode include: how technology can enhance working with neurodiversity; examples of fit-for-purpose innovation; and the role of business psychology in bringing transparency to increasingly complex predictive models. Robert co-founded Arctic Shores, his second technology start-up, in 2014 with a gr...
2021-01-11
24 min
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Using Behavioral Science to Tackle Addiction (and the Lessons for any Business), Interview with Richard Chataway
Today I am so excited to introduce you to Richard Chataway. Richard is such an awesome and fun guy to chat with. He has worked on so many amazing projects, and let me just tell you right now you are going to love this episode. While Richard works with all sorts of businesses and organizations when applying behavioral economics as CEO of BVA Nudge Unit UK, our conversation ended up talking a lot about addiction, and how he worked on some campaigns that helped people quit smoking. When you think about changing behavior and how you can a...
2021-01-08
48 min
The Behaviour Business Podcast
The Behaviour Business Episode 11 - Behavioural Science for Better Marketing
John Wanamaker famously said "Half of all my advertising spend is wasted - the problem is I don't know which half." 75% of all viewable online ads are totally ignored by consumers. How do make sure that the brands we create are noticed, remembered, and (most importantly) bought?Any business needs to get people to buy it's products and services to generate revenue, and this is the goal of marketing. But a lot of marketing doesn't succeed. Assuming you've created a great product or service, and developed it as a brand - how do you then get people to...
2020-12-30
56 min
POW: The Psychology of Work
Episode 16: The Future of Work is Here – An Interview with Dr Tomas Chamorro-Premuzic
This episode of POW, the Psychology of Work podcast, was recorded after Dr Tomas Chamorro-Premuzic’s keynote at the 2020 Association for Business Psychology Conference. In a fascinating discussion with ABP board member Nicky Thompson, Tomas shares his thoughts on, among other things, the critical role of leadership in the pandemic and the challenges and opportunities it presents; the importance of harnessing data and acting on data-driven insights; distinguishing between confidence and competence when evaluating leadership potential, diversity and inclusiveness; the characteristics of great CHROs; and the ever increasing value of business psychology to organisations.Tomas is a psychologist, au...
2020-12-08
39 min
The Behaviour Business Podcast
The Behaviour Business Episode 10 - How Brands Help Us Buy
Why is going to a foreign supermarket so confusing? Why did the very first car ads not feature a car? And whatever happened to Douglas, the animated trombonist from the Lurpak ads?Some brands are instantly noticeable, recognisable, familiar, and reassuring - and others are not. Millions are spent on developing and advertising brands every year - but how do they help businesses sell more? And how do we create effective brands that drive purchase?In this episode we hear from some leading experts on how behavioural science explains how brands help us buy - in...
2020-11-30
53 min
POW: The Psychology of Work
Episode 15: Professor Sir Cary Cooper on a post-Covid leadership agenda
This episode of POW, the Psychology of Work podcast, features an absorbing discussion between Professor Sir Cary Cooper, CBE, and Professor Alex Forsythe, recorded shortly after Sir Cary’s keynote at the 2020 Association for Business Psychology Conference. Sir Cary shares his thoughts on, among other things, what have we learned from the Covid crisis as we enter a major recession, and the current state of business and world leadership. He also provides a fascinating insight into his early career and what motivated him to get started in the psychology field.Sir Cary is widely regarded as the father of...
2020-11-09
33 min
The Behaviour Business Podcast
The Behaviour Business Episode 9 - Behavioural Science and Your Customers
You may have a picture in your mind of your 'typical' customer - but, in reality, that person probably doesn't exist. And, when you do speak to your real-life customers, what they tell you about why they buy your products or services (or don't) is likely only 50% of the story. If you want to truly understand why your customers behave as they do, then behavioural science can help - in this episode we explore how. In this episode, you'll hear about some of the ways we can better find out what drives people (in both B2C and...
2020-10-25
58 min
POW: The Psychology of Work
Episode 14 - Kate Waters and Rory Sutherland on behavioural biases and psychology in marketing
This episode of POW, the Psychology of Work podcast, features a fascinating discussion with Kate Waters, Director of Strategy and Client at ITV, and Rory Sutherland, vice chair of Ogilvy UK, TED talk superstar and ABP Honorary Member, recorded at the 2019 ABP Conference. They discuss how biases inform how we think about behaviour, TV, advertising, technology, and the value of psychological 'moonshots' in business.At the conference Kate delivered a brilliant talk on how psychology informs ITV's advertising and programming, including the cultural impact of their show 'Love Island'. In this episode she explains how ITV have used...
2020-09-17
38 min
The Behaviour Business Podcast
The Behaviour Business Episode 8 - Test Tube Management
Tottenham and England footballer Harry Kane is a global superstar - but as young player he was rejected three times by scouts (including by Tottenham), and nearly quit football altogether. In business, successful recruiting is also notoriously difficult - around two-thirds of all hires are unsuccessful. Why do behavioural biases so frequently stop us finding - and keeping - the right people for our business (or football team), and how can behavioural science help? And why do US businesses spend an estimated $8bn on unconscious bias training every year, despite little to no evidence that it has any...
2020-09-13
1h 03
The Behaviour Business Podcast
The Behaviour Business Episode 7 - Humans Versus Machines (Part 2)
Ever since the industrial revolution, we've been using machines to do things more efficiently than humans. But we know humans are biased - so what happens when those biases are simply employed more efficiently by a machine, or becomes part of an algorithm than runs it? When Amazon built an AI to screen CVs, it instantly started screening out female applicants - because Amazon had a recruitment bias that it simply applied more efficiently. Garbage in, garbage out, as they say in tech.So how do we prevent that happening when a human is replaced by a robot...
2020-08-12
46 min
POW: The Psychology of Work
Episode 13 - Eric Singler, CEO and founder of BVA Nudge Unit, on driving successful behaviour change
This episode of POW, the Psychology of Work podcast, features a fascinating interview with Eric Singler, the Founder, President and CEO of the BVA Nudge Unit, recorded at the 2019 ABP Conference following his keynote speech. Eric is also Global Managing Director of the BVA Group, one of the 15 largest consulting and market research firms in the world (www.bva-group.com). Eric is an entrepreneur, a marketing & research expert, a pioneer in applied behavioural sciences, an author and a lecturer.After starting his career as a marketer for an international company, Eric founded his first company in 1989, IN VIVO – no...
2020-07-24
26 min
The Behaviour Business Podcast
The Behaviour Business Episode 6 - Humans Versus Machines (Part 1)
What happens when we delegate decisions to an algorithm? How does a machine know when a customer is angry? If robots operate on logic, how do they deal with human behaviour that is frequently irrational, illogical or unpredictable?In the first part of this two-part episode of The Behaviour Business podcast, I speak to experts in technology, AI and data about what recent advances in machine learning and artificial intelligence mean for business. And what behavioural science can tell us about designing products and services that work for humans, as well as robots.You'll hear insights...
2020-07-19
48 min
The Behaviour Business Podcast
The Behaviour Business Episode 5 - How Digital Got Its FANGs
Ever been curious about why Google has an ‘I’m Feeling Lucky’ button? Why does so much other technology fail the 'human test'? How did Facebook, Amazon, Netflix and Google come to be worth over $2,500 billion? And how does Netflix always know what we want to watch next? In the latest episode of The Behaviour Business podcast, I speak to a range of experts about what businesses can learn from the leading 21st century digital behemoths. In particular, how they have combined an understanding of both behavioural science, and an experimental approach, to deliver business success. We also explor...
2020-06-07
39 min
POW: The Psychology of Work
Episode 12 - Claudia Hammond, presenter of BBC Radio 4's 'All in the Mind', on the psychology of money
This episode of POW, the Psychology of Work podcast, features an interview with Claudia Hammond, an award-winning broadcaster, writer and academic psychologist, conducted after her keynote at the 2019 ABP Conference. Hammond is the presenter of All in the Mind, Case Study & Mind Changers on BBC Radio 4 and the weekly Health Check on BBC World Service Radio & BBC World News TV. She has appeared often on TV discussing psychological research, and is on the part-time faculty at Boston University's London base where she lectures in health and social psychology, as well as being a Visiting Professor at the University of Sussex.
2020-05-26
21 min
The Human Risk Podcast
Richard Chataway on The Behaviour Business - using Behavioural Science for business success
How can Behavioural Science help business? On this episode, I speka with Richard Chataway who is a Behavioural Science practitioner that has recently published a book called "The Behaviour Business".In it, he explores how businesses can use Behavioural Science to help them meet their business objectives more effectively. As he says "if you're in business, you are in the business of behaviour". On the podcast, we talk about how Richard came to be interested in Behavioural Science and explore some of the themes he covers in the book,You can find out more about the...
2020-05-22
59 min
Call To Action
Listen to Richard Chataway reveal a great Behavioural Science idea from Norwich City F.C.
We’ve laid an intricate trap of clever beer and wine based nudges this week to catch Richard Chataway, Vice President of the BVA Nudge Unit UK, founder of the Communication Science Group (CSG) and quite simply one of the most talented behavioural science practitioners in the world. He chats away (sorry) on a load of topics, including an early temping job at the Royal College of Obstetricians and Gynaecologists’s examinations (written, ahem) department, direct marketing, behavioural science and how it can help in the Coronavirus crisis, the writing of his new book ‘The Behaviour Business’, his past roles for the UK...
2020-05-15
1h 07
Nudge
#28: Coronavirus: How to change the behavior of a nation
The last few months have shown that unprecedented changes to human behavior and habits is possible. But how was it achieved? Some countries chose a hard, enforced approach, while some were more lenient. In this episode we take a look at how the UK has changed behavior. We’ll look at the messaging the government used, the adverts that worked, the opportunities available and the problems we still face. John Drury’s blog: https://bit.ly/2XoKiDT UK government’s Easter weekend advert: https://bit.ly/2UVg3Tw UK’s Covid-19 designs overtime https://img...
2020-04-20
19 min
POW: The Psychology of Work
Episode 11 - An Interview with Bruce Daisley, Author of ’The Joy of Work’ and Host of the ‘Eat, Sleep, Work, Repeat’ Podcast
This episode of POW, the Psychology of Work podcast, is a fascinating interview with Bruce Daisley, author of Sunday Times bestselling book 'The Joy of Work' (published as 'Eat, Sleep, Work, Repeat' in the USA) and host of the number 1 European business podcast 'Eat, Sleep, Work, Repeat'. At the time of interview (October 2019), Daisley was the VP of Twitter for Europe, Middle East and Africa, and we spoke to him ahead of his brilliant keynote at the ABP Conference. He explains the epidemic of burnout at work, with reference to his own experiences at Twitter, and the concepts of 'recharge...
2020-04-19
25 min
POW: The Psychology of Work
Episode 10 - Creating Lasting Behaviour Change in The Workplace
In this episode of POW, the Psychology of Work podcast, Dr Zara Whysall and Carina Derrick from Kiddy and Partners share insights on how to create behaviour change amongst business leaders, recognising context, mindset and skillset - building on their great talk at the 2019 ABP Conference. How can we help facilitate change when that pace of change is increasing, particularly at times of crisis? How can we make training "stick", so that behaviours change as a result? They explain how learning programs need to think about the 'last mile', and apply behavioural science and "nudges" to translate good intentions into...
2020-04-19
28 min
The Behaviour Business Podcast
The Behaviour Business Episode 4 - Test, Learn and Adapt
Science - behavioural or otherwise - requires experimentation for progress. A hypothesis, followed by observation, then a deduction. And repeat. Why don't businesses do this? What are the barriers to testing and learning in business, and how do we overcome them?In this episode, you'll hear about the value of experimentation in business, and how testing better helps us overcome business problems. And how behavioural science, by giving us a better understanding of how people act, gives us a great foundation for testing hypotheses. You'll hear insights from Richard Chataway's interviews with these leading experts:...
2020-04-05
55 min
Nudge
#26: Why do 80% of product launches fail?
According to HBR, 80% of new product launches fail. But why? Could it be because the frameworks and models marketers implement aren't fit for purpose? Or perhaps because our understanding of what works might not be right? In this episode Richard Chataway, vice president of BVA Nudge Unit UK and author of Behavior Business, explains the mistakes most marketers make and how to avoid them. Link to Richard's book: https://amzn.to/2TyIfuE Sign up to our mailing list: https://www.nudgepodcast.com/mailing-list
2020-03-23
24 min
The Behaviour Business Podcast
The Behaviour Business Episode 3 - Sciencing The Sh*t Out of Problems
In the movie 'The Martian', Matt Damon's NASA scientist "sciences the sh*t" out of problems to help him survive on Mars. Why don't we approach business problems - problems that require understanding and influencing human behaviour - in the same way? How can behavioural science be applied to help us find better solutions for business?In this episode, you'll learn about some of the ways evidence - not intuition - can be combined with behavioural science to help businesses make better decisions, from some leading experts:- Hannah Lewis, founder of Behave London, on using...
2020-03-15
36 min
Nudge
#24: How to nudge within your business
What simple tricks make call centers more effective? How do Amazon, Google and Netflix increase product usage? And what can private organizations learn from governments when it comes to behavior science? In this episode Richard Chataway, Vice president of BVA Nudge Unit UK and author of Behavior Business, explains how the world's leading governments and organizations use nudges within their work, and tips you can follow to do the same. Link to Richard's book: https://amzn.to/2TyIfuE Sign up to our mailing list: https://www.nudgepodcast.com/mailing-list
2020-03-09
24 min
Maven Money Personal Finance Podcast
146 - Richard Chataway - The Behaviour Business
In this episode of the Maven Money Personal Finance Podcast… Andy is joined by VP of the BVA Nudge Unit UK, Richard Chataway. Quick Preview of the Podcast: How to create a behavioural business The concept of an 'Econ' Homo Economicus The paradox of choice How to change irrational behaviour Links: Patreon Humans Under Management Andy Hart Leave a review! Don't forget to check out the Maven Adviser websi...
2020-02-27
53 min
POW: The Psychology of Work
Episode 9: Encouraging Social Mobility - An Interview with Neil Morrison
This inspiring podcast looks at the issue of social mobility in the labour force, focussing on the questions organisations need to consider regarding recruitment, retention and promotion of the best talent in their business. Neil Morrison, HR Director at Severn Trent, talks about the steps they have taken as an organisation to support social mobility, with the support of their workforce and their leadership teams. He addresses some difficult issues, putting the business case forward to encourage other organisations to follow suit as leaders in encouraging social mobility. In this interview Neil Morrison explores some of the themes he covered...
2020-02-16
18 min
The Behaviour Business Podcast
The Behaviour Business Episode 2 - Coffee and Dessert with Rory Sutherland (Part 2)
Rory Sutherland is vice-chair of Ogilvy UK, a TED talk superstar (with talks amassing over 7 million views), author of the brilliant 'Alchemy: The Surprising Power of Ideas That Don't Make Sense' and all-round polymath. He's also one of the best lunch companions you could hope for. The second episode of The Behaviour Business podcast is the longer - perhaps slightly more irreverent, if that's possible - part of a lunchtime chat with Rory recorded in March 2019, after the coffee and dessert arrived. Here he and Richard Chataway continue to talk about applying behavioural science in business, why Google...
2020-02-09
1h 13
The Behaviour Business Podcast
The Behaviour Business Episode 1 - Lunch with Rory Sutherland (Part 1)
Rory Sutherland is vice-chair of Ogilvy UK, a TED talk superstar (with talks amassing over 7 million views), author of the brilliant 'Alchemy: The Surprising Power of Ideas That Don't Make Sense' and all-round polymath. He's also one of the best lunch companions you could hope for. In this first episode of The Behaviour Business podcast, you can experience a flavour of just what an educational - and hilarious - experience lunch with Rory is. Recorded in March 2019, this is the starter course of a lunchtime chat with Richard Chataway that covers some of the key themes explored in...
2020-02-09
39 min
The Behaviour Business Podcast
The Behaviour Business: Introduction - The Business of Behaviour
If you are in business, you are in the business of behaviour. In this introductory episode, you'll hear about some of the ways behavioural science can help address business challenges, and get introduced to some of the experts who you'll hear from in future episodes, including:- Rory Sutherland, vice-chair of Ogilvy UK and TED talk superstar, on how behavioural science delivers better, counter-intuitive solutions for business;- Kate Waters, director of client and strategy at ITV, on how behavioural science can help solve one of society's biggest problems - smoking - and helps put advertising 'back...
2020-02-09
26 min
POW: The Psychology of Work
Episode 8: An Interview with Dr Susan Kahn, resilience expert and author of 'Bounce Back'
What is resilience? How do we define it? How does it manifest itself? Can we build up our resilience 'muscle' so that we can cope with difficulties, adversities or unexpected changes and still be able to function, especially in the workplace? In this episode of POW, the Psychology of Work podcast, we speak to Dr Susan Kahn, business psychologist, consultant, coach, mediator and author of the new book: 'Bounce Back: How to Fail Fast and Be Resilient at Work'. Dr Kahn explains how a resilience mindset is essential to being able to bounce back and return to form after experiencing...
2020-01-24
44 min
POW: The Psychology of Work
Episode 7: Could you be a certified business psychologist?
Do you want to become a certified business psychologist? In this episode of POW, the Psychology of Work podcast, we give you an insight into the certification process and the benefits it brings. You can hear from some of the key people involved in our certification program, and hear first-hand from people who have been through the process: Debbie Hance, one of the mentors for the program; Brian Baxter, a founder member and former chair of the ABP; Stewart Desson, board member and certification panellist; Emma Jennings, a recently certified business psychologist; Jo Parkes, a former candidate and mentor; Silpa...
2019-11-26
32 min
POW: The Psychology of Work
Episode 6: Personality and Risk - An Interview with Geoff Trickey
Have you ever wondered why some people seem to love taking risks, whilst others shy away from it? In this episode of POW, the Psychology of Work podcast, Geoff Trickey (CEO of Psychological Consultancy Ltd) talks about the link between risk and personality. Could uncovering your staff’s risk type could help you to understand how each individual employee perceives, reacts and manages themselves in risky situations? And could this knowledge help employers predict how their staff make decisions? What does that mean for teams? Is our appetite for risk innate, or learned?
2019-10-22
37 min
POW: The Psychology of Work
Episode 5: The Big Nudge - the 2019 ABP Conference, with Kate Waters, Rory Sutherland and Kate Glazebrook
In this episode of POW, the Psychology of Work podcast, we preview this year's ABP conference on 10th and 11th October (https://theabpconference.org.uk). The theme of this year's conference is 'The Big Nudge: Behavioural Economics meets Business Psychology', and features exclusive interviews with three people at the forefront of applying behavioural economics/science in business, who are speaking at this year's conference. Kate Waters is the Director of Client Strategy and Planning at ITV, the UK's largest commercial broadcaster, and one of the UK's leading advertising planners - she describes how psychology was used to address a key...
2019-08-23
39 min
POW: The Psychology of Work
Episode 4: An Interview with Professor Ivan Robertson
This episode of the Psychology of Work podcast looks at wellbeing in the workplace. It gives us an insight into what this means and how businesses can try to create 'good days at work for everyone, everywhere'. Our podcast features an interview with Professor Ivan Robertson, author of over 40 books and 200 scholarly articles/conference papers on wellbeing and work psychology. Ivan is also an Emeritus Professor of Work and Organisational Psychology at The University of Manchester and he is a founding director of Robertson Cooper Ltd.
2019-06-19
24 min
POW: The Psychology of Work
Episode 3: Leadership, Entrepreneurship and the Changing World of Work
In this episode we take a deep dive into the themes of leadership and entrepreneurship in the evolving workplace. What makes a good leader? When do we want people to demonstrate entrepreneurial skills in business - and when don’t we? This episode features exclusive interviews with Emma Jones MBE, founder of Enterprise Nation and the government’s small business ’tsar’, and Derek Draper, CEO of CDP Leadership Consultants. We’ll also hear from Professors Peter Saville and Geoff Trickey, as well as concluding remarks from Catherine Hayes, founding partner of Transition Dynamics.
2019-04-17
26 min
POW: The Psychology of Work
Episode 2: An Interview with Professor Peter Saville
In this episode you can hear an exclusive interview with Professor Peter Saville that ABP board members Richard Chataway and Gab Gallassi conducted at last year's ABP conference. Saville is the founder and chair of 10x Psychology Limited and is widely credited with establishing the modern UK industry of occupational psychology, having been previously listed amongst the UK's leading entrepreneurs and co-founding the company SHL in his garage in 1977. SHL was later floated on the London Stock Exchange for £240 million. In the World Anthology of Psychology Saville is described as "one of the most influential psychologists of our time."
2019-03-15
48 min
POW: The Psychology of Work
Episode 1: The Psychology of the Gig Economy
You will have almost certainly bought from Amazon. You may have travelled in an Uber taxi. You, or someone you know, may rely on home help from a carer. But have you ever considered what it's really like to work in one of those jobs, as part of the so-called gig economy? A job where you may be on a zero hours contract, with no guarantee of work one day to the next, and without the same safety and security provided by a traditional full time job. If you are a business psychologist you may be an independent freelancer and...
2019-03-15
38 min