Shows
Humaning with Rick Watson#42: Humans need humans, not optimisation with Katia ErokhinaWhat if being human isn’t something to fix, refine or optimise?In this conversation, Rick sits down with Gestalt psychotherapist Katia Erokhina for a real-time, unscripted exploration of what actually helps us change and what quietly gets in the way.Together, they talk about withdrawal and conflict, shame and self-criticism, the stories we tell ourselves and how often those stories pull us away from what’s actually alive in the moment. They explore why insight alone doesn’t always create change and why corrective experiences almost always involve another human.This episode isn’t...
2026-02-021h 02
The Watson Weekly: eCommerce Strategy & NewsWhat Really Happened inside the Shopify MassacreIn this Friday edition of Watson Weekly, Rick Watson and Jessica Lesesky dive into the major shifts rocking the retail and tech landscape. From Shopify’s controversial partner strategy to Apple’s "defensive sprint" into wearable AI hardware, we break down what these moves mean for the future of the industry.On this week's episode:* The Fall of Quiet Logistics: American Eagle is sunsetting its Quiet Logistics business. Rick and Jess explore why owning your own supply chain can be a "heavy burden" if it’s not your core business.* Apple’s Ambient Ambition...
2026-01-3026 min
Oh, Shift! Where AI Meets SaaS LeadersWe Are Moving!Hi everyone! We have some exciting news. Over the last year, Oh Shift! has been the place where AI meets SaaS leaders. We want to streamline your listening experience. Instead of checking two different feeds, we're bringing everything under one roof. From now on, our leadership interviews are moving to the Watson Weekly. You might already know the Watson Weekly for its Monday eCommerce digest. Well, now you can tune in on Wednesdays for the same great interviews and webinar conversations you've enjoyed here. Please take a moment right now to search for the Watson Weekly in your podcast...
2026-01-2800 min
Humaning with Rick Watson#41: Are you willing to be uncertain in 2026?In this solo episode of Humaning, Rick kicks off 2026 with an honest check-in after a technology-free camping break. He reflects on the tension between control and uncertainty, why our repeating patterns make so much sense and how real change often begins with acceptance rather than self-rejection.Drawing on personal experience, client work and men’s circle reflections, Rick explores what happens when we loosen the grip on certainty and take small, imperfect steps in a new direction. This episode is an invitation to experiment, gather data and be a little more willing to be uncertain th...
2026-01-2741 min
The Watson WeekendThey Said They’d Never Do AdsThe first episode of the new Watson Weekly Friday edition, featuring Rick Watson and Jessica Lesesky, debuts a new format focused on news and commentary related to e-commerce and retail. The new format includes three stories in the "Headline Hangover" section and one main story.In this episode:Amazon’s Luxury Nightmare: Why a $475M investment in Saks Global went to zero and why Amazon is calling it "financial malpractice."Gap’s Hollywood Move: Gap hires a Paramount heavy hitter as its first Chief Entertainment Officer. Is brand-as-media the future of fashion?Th...
2026-01-2321 minThe Watson WeekendBe Bold in 2026: Gemini’s Rise, Nike’s Struggle, and the Agentic Future of ShopifyThe first Watson Weekend show of 2026 serves as a post-mortem for the NRF conference, where Rick Watson and Jessica Lesesky recap the live event held at the Asylum in New York City and share "Nostradamus-style" predictions for 2026. The overarching theme for the coming year is "be bold," urging businesses to move past the economic hesitations of 2025.The show highlights three major industry shifts:The AI Wars: The hosts predict that Google’s Gemini will maintain its adoption momentum over OpenAI due to Google's vast data ecosystem, its integration into Android and Samsung devices, an...
2026-01-1823 min
Behind The Smile with Ash ButterssEp 157. Unpacking the Meaning of Life and Developing Emotional Responsibility, with Rick WatsonAfter years of living with a debilitating condition, Rick Watson has learned what it truly means to face fear and find freedom on the other side. In this episode, the holistic coach and gestalt therapist in training opens up about the profound transformation that followed his diagnosis, the trauma of constant uncertainty, and the life-altering decision to undergo brain surgery. Rick shares how recovery from both the physical and emotional toll of his condition sparked a deeper journey toward authenticity and self-understanding. As he describes his transition into therapy, he unpacks the core principles of...
2026-01-111h 04Oh, Shift! Where AI Meets SaaS LeadersFrom Best-Kept Secrets to AI Operating System: How OneStock Is Industrializing AgentsWelcome to the ninth episode of Oh, Shift!: Agentic Software Leader Series, where we cut through the hype and have candid conversations with software leaders navigating the seismic shift of the AI era. This series is designed for founders and operators who are focused on building internal AI momentum without relying on silver-bullet thinking.In this episode, host Rick Watson talks with:Karthik Marudur, VP of Strategy at OneStock, a founder-led order management platform used by retailers to orchestrate complex omnichannel operations. Karthik’s a veteran of retail tech and supply chain—he h...
2026-01-0742 minThe Watson WeekendThe Quiz Show Featuring The E-commerce Podcasts That Got Way Out of ControlThe Watson Weekend Festive Jeoparty is a special holiday podcast episode featuring a Jeopardy-style quiz among four e-commerce and retail podcast teams: Team NYC (Rick Watson and Nick Kaplan), Retail Razor (Ricardo Belmar), Future Commerce (Philip Jackson and Brian Lange), and OGs Scott Wingo and Jason Goldberg. The game involves answering questions about retail trends, e-commerce, industry buzzwords such as agentic commerce, BNPL, retail media networks, and consumer behavior in 2025. Jessica Lesesky moderates the chaotic but fun competition, with rules including buzzing in and timed answers. Throughout the game, participants discuss key retail...
2025-12-2143 minOh, Shift! Where AI Meets SaaS LeadersFrom Code to Outcomes: Yotpo’s Tomer Tagrin on Authentic AI, Agents, and Trust“Change isn’t painful—resistance is. Today, Yotpo co-founder Tomer Tagrin shares how his teams ship outcomes over code, why 70% of support tickets are now deflected by AI, and how to keep authenticity and trust when LLMs are everywhere.”Welcome to the eighth episode of Oh, Shift!: Agentic Software Leader Series, where we cut through the hype and have candid conversations with software leaders navigating the seismic shift of the AI era. This series is designed for founders and operators who are focused on building internal AI momentum without relying on silver-bullet thinking.In this episode...
2025-12-1733 min
Humaning with Rick Watson#40: A look back at the hard, the human and the unexpected of 2025 with Jo Dobson and Rick WatsonThis episode is a little different.Jo and I sat down on the couch at the end of a massive year - no script, no structure, just two humans reflecting on what 2025 actually felt like.What unfolded was honest, imperfect and surprisingly satisfying.Together we explore:The truth of hitting an end-of-year energy wallWhy we skipped recording earlier this week and chose connection over contentThe “real” version of burnout- the kind that comes from misalignment, not overworkWhat our podcasts, groups and therapy training taug...
2025-12-1054 minThe Watson WeekendThe Marketing Industry Does Not Want You To Hear This With Trevor TestwuideWatson Weekend host Rick Watson is joined by Nick Kaplan for the week's retail and e-commerce news. The headline hangover contains results from Black Friday and Cyber Monday, and Amazon is testing 30-minute deliveries. The company's AI assistant Rufus continues to make headlines. There is also a discussion on the closing of Omnicom's IPG acquisition.The week's special guest is Trevor Testwuide, CEO and Co-Founder of Measured, who talks about marketing measurement being broken, incrementality, and the problem with ROAS.Holiday Recap: Black Friday & Cyber MondayBlack Friday delivered stronger-than-expected results; Cyber Monday w...
2025-12-071h 01Oh, Shift! Where AI Meets SaaS LeadersThe QA Mindset That Companies Need To Adopt For The AI Future with Jason CottrellWelcome to the seventh episode of Oh, Shift!: Agentic Software Leader Series, where we cut through the hype and have candid conversations with software leaders navigating the seismic shift of the AI era. This series is designed for founders and operators who are focused on building internal AI momentum without relying on silver-bullet thinking.In this episode, host Rick Watson talks with:Jason Cottrell, CEO of Orium and incoming president of the Mach Alliance, discusses the profound shift AI is causing in business culture, hiring mindsets, and workflows, comparing it to past pivots like Agile...
2025-11-1943 min
Humaning with Rick Watson#39: Finding what matters most: a plot-twist story of family, identity and resilience with Bec CorteringIn this episode of Humaning, I sit down with Bec Corterling - a business owner, mum and long-time friend of Jo’s - for a conversation that goes far deeper than clothes, content or running a boutique.We talk about the quiet exhaustion that builds from showing up every day for 12 years, the pressure of being “the strong one” and the loneliness that can sit underneath a life that looks full on the outside. Bec shares the childhood roots of her work ethic, how she’s learning to slow down and what contentment honestly looks like for...
2025-11-191h 12The Watson WeekendThe End of Instacart? Airbnb’s Grocery Solution AnnouncedThe Watson Weekend hosts, Rick Watson and Jessica Lasesky, and guest Nick Kaplan discuss retail and commerce trends for Q4 and 2025. This week’s headline hangover includes the resurgence of Toys R Us, Airbnb's pilot kitchen stocking service with Instacart, and the integration of AI to enhance efficiency rather than replace humans.The Big 2025 “Jeoparty” Retro GameJeoparty host Jessica Lasesky uses the Watson Weekend version of the popular TV game show Jeopardy to try and confuse or showcase the brilliance of Rick Watson and Nick Kaplan. What did the previous Watson Weekend guests have to say...
2025-11-1643 min
The Orita PodcastThe Guy Big Brands Call: Rick Watson on What He’s Learned Advising the DTC 1%In this episode of The Orita Podcast, Aaron Schwartz sits down with Rick Watson, Founder & CEO of RMW Commerce, for a deep dive into the real state of e-commerce, where omnichannel meets reality, and where growth meets gravity.Together, they unpack:• Breaking the legacy mold, how big brands modernize without losing what made them great• The DTC ceiling, why even the best Shopify brands plateau at $100–150 M and what to do next• Amazon vs. Walmart, who’s truly positioned to win the next decade of marketplace wars• Omnichannel math, how to balan...
2025-11-1145 minOh, Shift! Where AI Meets SaaS LeadersHow Elastic Path Uses Paved and Unpaved Roads To Grow AI Adoption with Bryan HouseIn this episode, host Rick Watson talks with:Bryan House, CEO of Elastic Path, discusses AI's transformative impact on commerce. OpenAI's instant checkout exemplifies AI's shift toward directly monetizing transactions, leveraging its vast user base and memory capabilities for personalized shopping. House discusses how ElasticPath embraces AI through Model Context Protocol (MCP) to streamline storefront development and enhance merchandiser workflows via natural language prompts. How AI accelerates product development and prototyping, improving communication between product managers and engineers. He discusses potential AI challenges, including managing probabilistic AI outputs, ensuring agent authentication to prevent...
2025-11-0546 min
Humaning with Rick Watson#38: Coming out, speaking up and rocking uncertainty with Bronte WalkerWhat happens when you stop rehearsing who you think you should be and start showing up as who you are?In this episode, I sit down with Bronte Walker, a fellow Gestalt therapy student, musician, facilitator and all-round legend to explore what it really takes to find your voice and speak up for who you are - even when it feels risky.Bronte shares his story of coming out, transitioning and learning to trust himself while navigating work, identity and belonging in both New York and Australia.This is a conversation for anyone...
2025-11-031h 03The Watson WeekendThe Watson Weekend Halloween SpecialThe Watson Weekend Halloween Special hosts Rick Watson, Jessica Lesesky, and Nick Kaplan discuss 2025 retail and tech headlines with a Halloween twist. Think of it as the e-commerce and retail news version of Saturday Night Live, but it happened on a Friday.The headline hangover features criticism of Pinterest's AI-powered personalization as a rebrand, analyzes Amazon's 14,000 job cuts as a culture and organizational issue rather than AI-driven, and discusses the growing role of AI agents in e-commerce,with retailers expected to adopt them. Target's holiday marketing includes bringing back Hot Santa. Comcast is innovating with programmatic ad...
2025-11-0235 minThe Watson WeekendHow Caddis Uses Mirakl To Service An Underserved Demographic Via Marketplaces With Emma SpagnuoloWatson Weekend podcast hosts Rick Watson and Jessica Leseski cover retail industry news, including Target's struggles and layoffs, potential large tariff refunds pending a Supreme Court ruling, and merchandising challenges for Netflix's hit series K-pop Demon Hunters. They discuss Amazon's launch of AWS RTB fabric, a cloud infrastructure for programmatic advertising. Rick interviewed Michael McCluskey, VP of Marketplace at Lowe's, three months ago on the Watson Weekend (https://www.youtube.com/watch?v=8bMxX83kcP) and attended the Lowe's Marketplace Seller Summit this past weekend and was recovering from a visit to Bojangels in North Carolina..
2025-10-261h 03Oh, Shift! Where AI Meets SaaS LeadersAgentic Merchandising and AI Native Startups with Vinod KumarIn this episode, host Rick Watson talks with:Vinod Kumar, CEO of Syntheum AI and formerly Head of Global Business Insights & Growth at Demandware/Salesforce CommerceCloud. He shares insights on leveraging AI in e-commerce and startups amid rapid technological change. He identifies trust as the top concern, emphasizing the need to earn and maintain it quickly to enable users to offload tasks to AI systems. Technological commoditization shortens the runway for startups, making efficiency metrics like ARR per employee critical. Synthium AI develops agentic merchandising systems that integrate AI into existing workflows to simplify operations and improve...
2025-10-2246 min
Humaning with Rick Watson#37: The tug-of-war between contentment and drive with Rick WatsonIn this solo episode, Rick introduces a new format — a space to be curious about a single theme and reflect on how it shows up in your own life.This week, he explores the tension between being content with what is and still wanting to grow. How do we stay grounded in enoughness while staying open to possibility?And what role does this play is keeping burnout at bay?Drawing from his work in men’s circles, personal experience and Gestalt study, Rick unpacks the dance between contentment and drive — where one offers stilln...
2025-10-2034 minOh, Shift! Where AI Meets SaaS LeadersEmpathetic Usage of AI Ensures Less Complexity and More Efficiency - With Alex SayyahIn this episode, host Rick Watson talks with:Alex Sayyah, CEO of Aleran Software, a B2B ecommerce platform tailored for industrial manufacturers, discusses the company's pivot from serving sales agencies to focusing on industrial manufacturers with complex sales needs. Aleran integrates AI tools, such as CPQ, PIM, and order management, atop ERP systems to streamline sales processes. Alex emphasizes AI's role as an accelerant that enhances efficiency without replacing people, highlighting internal adoption across marketing, sales, and product teams. He notes the importance of triangulating AI-generated information with other sources to ensure accuracy.
2025-10-0834 min
Humaning with Rick Watson#36: When life throws a curveball: reporting from the messy middle with John WilliamsWhen life throws a curveball, it’s easy to talk about it after the fact — once the dust settles and the lessons land. But this conversation happens right in the middle of it.My mate John Williams is in week five of cancer treatment and he sat down with me to share what it’s really like to live through something hard.We talk about control, surrender, the gap between expectation and reality and how he is finding his way through such a massive experience that was not on his bingo card for this year. I...
2025-10-061h 08Oh, Shift! Where AI Meets SaaS LeadersHow BetterCommerce Ended Siloed Information with Vikram SaxenaIn this episode, host Rick Watson talks with:Vikram Saxena, the Founder of BetterCommerce, a modular, composable B2B e-commerce platform designed for small to medium-sized businesses. Saxena has also worked at Vsworx Information Systems, HCL Technologies, and Axtrum Technologies (formerly BlueThread Solutions).This episode can be seen as an example of a developer/practitioner using AI to experiment and then build solutions to challenges. The initial use of ChatGPT to create analytics on product performance and spending and a small proof of concept with a customer. Vikram discusses how Lovable...
2025-09-2436 min
Humaning with Rick Watson#35: Proving, pleasing and then finally being myself with Pete TansleyFor years Pete Tansley was chasing it — the business, the hustle, the status, the approval. Underneath it all? A chip on his shoulder, the need to make his dad proud and a nice-guy mask that left him exhausted.In this conversation we unpack the messy middle: rushing deals to look successful, bottoming out financially and emotionally, the wake-up calls that came through therapy, divorce and reconnecting with his dad.Pete shares what it took to finally move from proving and pleasing others to actually being himself — as a dad, a coach, and a human learning to v...
2025-09-241h 01The Watson WeekendThe Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the FutureIn this crossover episode, hosts Rick Watson and Jessica Lesesky talk with Shailesh Kumar, SVP of Engineering at Salesforce. He is the Head of Engineering for Salesforce Commerce & Retail Cloud. He previously served as SVP and Head of Engineering at ClickUp and VP of Engineering at MuleSoft, both of which were acquired by Salesforce.The headline hangover contains job numbers, Google, and the open web. Vivrelle added an AI stylist feature and Office Depot's new pickup promise.This episode of the Watson Weekend is sponsored by Rithum. Rithum Live 2025 will be in New York City...
2025-09-1439 minOh, Shift! Where AI Meets SaaS LeadersThe Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the FutureIn this episode, host Rick Watson talks with:Shailesh Kumar, SVP of Engineering at Salesforce, is the Head of Engineering for Salesforce Commerce & Retail Cloud. He previously served as SVP and Head of Engineering at ClickUp and VP of Engineering at MuleSoft, both of which were acquired by Salesforce.This episode can be seen as an AI primer that will benefit those who listen to this wide-ranging discussion.Shailesh discusses the opportunity that the model context protocol (MCP) provides developers and, in the future, non-developers. Salesforce currently has a pilot within Commerce Cloud...
2025-09-1023 min
Humaning with Rick Watson#34: From criticism to kindness: midlife lessons in self-compassion with Melanie BrionyWhat if your inner critic wasn’t the enemy… but the spark you needed to grow?In this episode, Melanie Briony is back on the couch with me for round two. We talk about the messy dance between self-doubt and self-kindness, why mistakes aren’t really “wrong" and how breathwork and nervous system awareness can shift the way we show up in everyday life.It’s equal parts raw, practical and even a bit funny (yes, donuts do make a cameo). If you’ve ever felt stuck in perfectionism, tired of people-pleasing or just sick of kicking y...
2025-09-091h 14Oh, Shift! Where AI Meets SaaS LeadersAI Adoption: From Skepticism to Evangelism - Lessons from a Tech CTOIn this inaugural episode, host Rick Watson talks with:John Shao, Co-founder and CTO of Pipe17, a fast-growing player in the e-commerce order management space. John shares his journey from being an early AI adopter to becoming a company-wide evangelist for AI adoption.John discusses his experience with the wide range of employee reactions to AI, from those who find it game-changing to others who feel it reduces their efficiency. He explains the challenges of getting people to overcome their hesitancy and the importance of a hands-on approach to drive adoption.Learn how...
2025-09-0338 min
Humaning with Rick Watson#33: From booze to breath work with Barney MercerBarney’s story is one a lot of men will recognise — pushing through pain, numbing with alcohol and holding it all together on the outside while quietly falling apart inside. In this conversation, he shares the journey from living in a freeze state and repeating the harsh patterns of his past, to finding breathwork, forgiveness and a new way of showing up as a dad, husband and human.We cover the messy middle of change — back injuries, depression, over-planning, shame and self-sabotage — alongside the unexpected gifts of joy, self-acceptance and the courage to do it differen...
2025-08-261h 13
Humaning with Rick Watson#32: A masterclass in misalignment with Rick Watson and Jo DobsonOur life has been a bit of a shit-show over the past 4-6 weeks, but it feels like we're coming out the other side. In this episode we share our stories of pushing too hard and then realising that (in different ways) we are actually way out of alignment. Fear, scarcity and expectation all played weird roles in this one but in this very human episode, we share what it looks like to come back to what really matters. If you have had a few "how did I get here?" moments lately, then this conversation...
2025-08-1248 min
Humaning with Rick Watson#31: The cost (and gift) of being different with Kellie GlabIn this heartfelt conversation, Rick sits down with Gestalt therapist-in-training Kellie Glab to explore what it really means to live a life outside the expected script. From choosing not to have children to navigating loneliness, self-compassion, and the deep need to belong, Kellie shares vulnerably about her personal journey of embracing difference. Together, they unpack how Gestalt therapy has supported her growth and what it looks like to truly support yourself — even when the world doesn’t always understand.🗝️ Key Talking PointsThe grief and freedom of choosing not to have children
2025-07-281h 14
Humaning with Rick Watson#30: Laughing at the shit that makes us human with Clancy SimkinsClancy Simkins joins me for a raw, hilarious and unexpectedly moving conversation about all the messy parts of life — burnout, cancer, parenting, control and the endless dance between falling apart and holding it together. We talk about permission to stop, black humour as a survival skill and the lifelong challenge of accepting ourselves (especially when our default is to fix, rescue or over-function).This episode is brutally honest, surprisingly funny and full of the kind of real talk that reminds you you’re not the only one just trying to keep it together.Conn...
2025-07-141h 08
Humaning with Rick Watson#29: Men, emotions and the art of showing up with Linzey BeisterIn this episode, therapist and men’s group facilitator Linzey Biester joins me to talk about what it really means to show up — for ourselves and our relationships. We unpack the old patterns men often carry (like ghosting, people-pleasing and self-blame) and explore how slowing down, building awareness and learning to feel can change everything.We cover the power of men’s work, therapy without the crowbar and why real growth usually happens in small, supported steps. Linzey also shares how Hakomi therapy and co-regulation have shaped his practice and we talk about the difference betwee...
2025-06-301h 29
Humaning with Rick WatsonEp 28: Twelve weeks at a time: cancer, champagne and showing up anyway with Toni MackayIn this conversation, I reconnect with Toni Mackay—an old friend from 30 years ago who’s now navigating life with stage four bowel cancer. Toni shares what it’s like to live in 12-week cycles between scans, how her diagnosis has shifted her priorities, and why she still chooses joy, connection, and the occasional cheeky glass of champagne.We talk about control, independence, the challenge of asking for help and what it means to carry heavy things while still making space for love and laughter.This is a story about resilience without the cliché...
2025-06-161h 07
Humaning with Rick WatsonEp 27: From control to connection - grief, growth and letting go with Scott EllisWhat if the way you’ve been holding it all together is the very thing keeping you stuck?In this episode, I sit down with Scott Ellis to talk about what happens when we stop running on autopilot and start facing the things we’ve been avoiding — grief, uncertainty and the deeper questions of who we really are.Scott shares his raw and honest journey through loss, identity shift and emotional reconnection after the passing of his wife. We talk about what it means to move from control to connection — not just with others, but also wit...
2025-06-021h 38
Humaning with Rick WatsonEp 26: Vulnerability, drive and being seen with Darci Charlie DeeIn this episode, I sit down with Darci Charlie Dee – yoga teacher, retreat facilitator and fellow Gestalt therapy student – for a raw and reflective chat about the messiness of being human. We talk about the quiet pressure to appear steady, the ways we mask our chaos with productivity or smiles and what it takes to actually let ourselves be seen – mid-process, not just once we’ve pulled it all together. There’s talk of polarity, unearned guilt, structured group work and the liberation that can come from sitting in the shit long enough to know you’re sti...
2025-05-221h 08The Watson WeekendDestination Unknown With The Lead Summit's Sonal Gandhi and Noah Gellman | Watson Weekend Ep. 64It is a reunion show. Hosts Jessica Lesesky and Nick Kaplan run the Watson Weekend while Rick Watson is away. A longer headline hangover, as there is a lot to talk about:Klarna is walking back its initial bullishness on artificial intelligence. There are certain situations where humans need to defuse a situation (think CRM and a customer having a meltdown) - an AI agent or bot cannot resolve a situation to the benefit of the company.Weight Watchers announced that their clinical division filed for Chapter 11, which they acquired via their telehealth company. Oprah...
2025-05-1842 minThe Watson WeekendThe $36 Trillion B2B Commerce Revolution: Insider Insights from VC Jack Freeman | Watson Weekend Ep. 63Join hosts Rick Watson and Jessica Leseski as they dive deep into the massive potential of B2B e-commerce with Jack Freeman, Partner at PeakSpan Capital. With B2B commerce now reaching $36 trillion in sales, this episode explores why this market is finally gaining momentum after years of slow adoption.Jack shares valuable insights on the challenges and opportunities in the B2B space, including the generational shift in buying patterns, the impact of digital natives entering procurement roles, and how software companies are solving complex industry problems. Learn about investment trends, platform competition, and why vertical-specific...
2025-05-1155 min
Humaning with Rick WatsonEp 25: The truth about feeling stuck with Rick WatsonIn this raw and unfiltered solo episode, I dive deep into the lived experience of being stuck—what it looks like across different parts of life (work, relationships, health, creativity), how it messes with your mind and what it might actually be trying to offer you. I unpack the sneaky benefits of stuckness, the emotional undercurrents that come with it (hello shame, fear and guilt) and the quiet cost of staying still too long.I also introduce a practical change framework I use with clients—and myself—to gently create momentum without burning out:Awar...
2025-05-0753 minThe Watson WeekendMarketing in Uncertain Times: Erik Huberman of Hawk Media on Why Cutting Ad Spend is Always a Mistake | The Watson Weekend Ep. 62In this episode of The Watson Weekend, hosts Rick Watson and Jess Lesetsky welcome Hawk Media founder & CEO Erik Huberman to discuss digital marketing strategies during economic uncertainty. Erik shares why cutting your marketing budget during challenging times is almost always a mistake, why a good product remains marketing's foundation, and how brands can become effective media companies. Plus, Nick Kaplan returns with week three of "Kaplan's Corner: Held Hostage" offering tactical advice on managing your workforce during turbulent times.This episode is sponsored by Mirakl. Because "Traditional eCommerce" Is Just Code for "Not Growing" It's time...
2025-05-0455 min
Humaning with Rick WatsonEp 24: Living an adventurous life with Paul HollandIn this episode of Humaning, I sit down with my old friend Paul Holland to talk about what it really means to live an adventurous life — not just the kind with planes and race cars (though he’s got those too), but the inner kind. The kind where you keep showing up, even when the path isn’t clear.Paul shares his recent move to a dream home on an acre in Canungra — a big milestone after years of renting and relocating. It’s a grounding chapter in a life that’s seen plenty of change and i...
2025-04-091h 15
Humaning with Rick WatsonEp 23: Finding freedom in uncertainty with Katia ErokhinaIn this follow-up episode with Katia Erokhina we revisit a conversation that never made it to air (thanks, tech gremlins). Ironically — or maybe perfectly — that first recording was all about imperfection, letting go of control and embracing the messiness of being human. So we leaned into the redo and what emerged was deeper, more spacious and somehow even more alive.Katia shares her journey from Moscow to gestalt therapist, from existential 14-year-old to someone creating safe, relational spaces for others to meet themselves — as they are. We talk about unearned rest, the pressure to be “better,” the stories th...
2025-04-031h 16
Humaning with Rick WatsonEp 22: Tell Me More: FRACing - Fixing, rescuing and other loving disasters.In this first Tell Me More episode, Rick and Jo dive into the well-intentioned mess of FRACing—that’s Fixing, Rescuing, Advice-giving, and Caretaking.It’s the stuff we all do when we really care about someone… and yet, it often gets in the way of true connection. We explore the emotional drivers behind each one, share some honest personal examples, and reflect on what it takes to shift from helping to actually being with the people we love.This one’s honest, a little exposing, and full of those “oh yep, I do that” mom...
2025-03-271h 09
Humaning with Rick WatsonEp 21: From control to acceptance with Chris SlaterChris Slater normally prefers to stay out of the limelight, but behind his private persona is a compelling story .In this episode, Chris and I talk about the internal chaos that was bubbling away as he tried to build his chiro practise. The combination of control, anger and co-dependency was created some real-life "challenges" and he then realised he was turning to alcohol to numb the knock-on feelings.But Chris's story is one of serious self-responsibility.Over the past ten years he has sought the support and guidance of a range of different...
2025-02-261h 18The Watson WeekendSurvival of the Fittest: Efficiency Over Growth in 2025 | Watson Weekend LIVE w/ Scott LuxJoin hosts Rick Watson and Jess Lesesky on this edition of Watson Weekend LIVE as they sit down with special guest Scott Lux—a seasoned leader in e-commerce and digital strategy. In this insightful discussion, Scott reveals why the era of explosive revenue growth is shifting towards an "Age of Efficiency" in 2025.In This Episode:How financial pressures are forcing brands to rethink growth strategiesWhy replatforms have become a necessity rather than a luxuryThe critical role of cost optimization and margin expansionReal-world insights on navigating the future of e-commerceDon’t miss these valuable insi...
2025-02-2150 min
Humaning with Rick WatsonEp 20: The power of sharing stories with Emily RockitEmily Rockit is one hell of a storyteller.In this episode, she shares her stories about navigating well-being, grappling with loss and the rollercoaster that is the music industry.Along the way, we unpack the power of connection, the magic of storytelling and that all-too-familiar wrestling match with imposter syndrome.Em also opens up about writing a book designed to empower indie artists, sharing hard-earned lessons from her own journey.If you need some inspiration to follow your creative path, this one is for you...Emily on Instagram: https...
2025-02-121h 09
Humaning with Rick WatsonEp 19: Permission to feel with Nicole DeanContent warning: this episode briefly touches on baby loss. If this topic is sensitive or triggering for you, please take care while listening or skip this episode completely.
Nicole Dean is one inspiring human.
As much for her honesty and courage as for her actions and achievements.
In this conversation, we chat about burnout, identity shifts and what it took to rebuild after hitting rock bottom. We talk about how movement played a huge role in her transformation, the struggle to be kinder to herself and how nature became a big part of her...
2025-02-051h 16
Humaning with Rick WatsonEp 18: Looking through new eyes with John WilliamsIn this episode, I sit down (for the second time) with John Williams for a chat that feels less like an interview and more like two humans figuring things out together. We cover everything from therapy and personal growth to how tech is changing the way we connect (for better or worse).
John opens up about the wins he’s celebrating, why joy isn’t just a luxury, and the magic of giving himself permission to just be. We also dive into self-worth, personal space (especially as a parent) and the wild ride of navigating identity beyond just...
2025-01-291h 18
Humaning with Rick WatsonEp 17: Befriending shame with Sophia Richmond-MannoDo you ever feel like you spend more time in your head than in your heart or body? Sophia gets it, it’s been her default way of navigating the world, using intellect and achievement to feel safe and valued.
In this episode, we dive into the deeper layers of this pattern, uncovering how it’s often tied to our sense of self-worth and the subtle ways it can protect us from feeling and facing shame.
Rick and Sophia share candid stories about their journeys to befriend shame, both within themselves and in relationship to othe...
2025-01-221h 19
Humaning with Rick WatsonEP 16: Making the unconscious conscious with Melanie BrionyMelanie Briony knows herself really well. She knows she can be a bit of a people pleaser, she can procrastinate and she would prefer to avoid uncomfortable conversations.
But as someone who runs her own business, she also knows these parts of her don't really serve her as a business owner and more importantly as a human.
Listen as Mel talks about the different ways she has accepted her parts and how she has used breathwork and nervous system regulation to really come home to herself.
Connect with Mel: https://www.melaniebriony.com...
2025-01-141h 27
Humaning with Rick WatsonEp 15: On the other side of healing with Greg GoldsteinGrowing up in New York and now residing in Byron Bay, Greg Goldstein has lived a life full of rich experiences. A traveller in the true sense of the word both geographically and internally, he is a deep well of wisdom.
In this conversation, Greg shares his current reality of being called forward towards parenthood and the role perfectionism plays in holding him back.
We also dance with the challenges of getting lost in story and rumination it leads to a juicy conversation.
If you enjoy this chat, click the follow button, leave...
2024-12-271h 24
Humaning with Rick WatsonEp 14: Rewriting the story of being too much with Claire BakerClaire Baker is a hell of a human.
A ridiculously accomplished academic, author and change-maker in a professional sense, Claire is insanely intelligent and has found it safer to keep the entirety of her brilliance under wraps for most of her life.
To avoid being too big or too much for other people to save them from feeling uncomfortable.
In this podcast, she shares her story of growing up looking through this lens and how it has shaped much of he life.
If you have ever felt like you are too mu...
2024-12-191h 18
Humaning with Rick WatsonEP #13: My good, bad, funny for 2024 (solocast)On this solocast, Rick reflects back on the year that was looking at what was good, what was bad and what was funny. This is often the question he asks his son Finn when he gets home from school, but also seemed like a good way to break up the year.
While you are listening, you may also consider what your good, bad and funny have been this year. Leave a comment below to share as I would love to hear yours.
If you would like to support the podcast, just click the follow button...
2024-12-1341 minThe Watson WeekendWatson Weekend LIVE: 2024 in Review—The Good, The Bad, and The Ugly!The good, the bad, and the ugly—Watson Weekend LIVE dives into 2024’s eCommerce rollercoaster!Nick Kaplan joined Rick Watson to unpack this year’s biggest stories, from moments of triumph to epic fails.🎙️ Topics we covered:The Good: Klarna’s IPO momentum, Walmart’s resilience, and Chapter 11 law firms dominating.The Bad: NRF’s misplaced optimism about “resilient consumers” and Magento agencies stuck in the past.The Ugly: TEMU’s legal mess, Amazon’s price hikes, and eBay’s stagnant strategy.Plus: Words and phrases w...
2024-12-1342 min
Humaning with Rick WatsonEp #12: From corporate law to gestalt therapy with Monique DalaisMonique Dalais has had an amazing professional evolution from a corporate inner-city lawyer to now running her own counselling practice.
After spending the year studying Gestalt therapy together, Rick and Monique shared a little about the experience - especially the residential that just ended.
They also touch on their experiences with imposter syndrome, worthiness, presence, acceptance and what life is like now.
If you feel a bit stuck in a job you may not love, this episode is worth a listen.
Connect with Rick: www.rickwatson.com.au
Connect...
2024-12-041h 05
Humaning with Rick WatsonEp #11: The power of being seen with Richard HilOn the surface, Richard Hil is an accomplished academic and prolific author. But if you look a little deeper than his achievements, you will see that he is, at the core, a uniquely curious human.
A gifted storyteller with a unique view of the world, Richard is really a student of life and what makes up our human experience. In this podcast, we dance all over the place but the common thread is around connection.
How we create it, how we push it away and everything in between. This was a super enjoyable conversation to be...
2024-11-201h 16
Humaning with Rick WatsonEp #10: Becoming perfectly imperfect with Laura OlsenIn this chat, Rick and Laura dig into perfectionism, being capable and the challenge this creates when needing to a ask for help. They explore how this has showed up in the past for Laura and how she now responds differently.
This also discuss what self-support looks like compared to external support, the process of change, self-abandonment and a heap more.
This was a juicy one... enjoy!
Connect with Rick: https://rickwatson.com.au
Connect with Laura: https://LauraO.co
2024-11-131h 21
Humaning with Rick WatsonEp 9: Moving from fear to love with Cam PearceIn this episode, Rick and Cam explore the theme of having a voice and the sneaky role fear can play in this. They discuss Cam's current journey of leaving the security of his 9-5 job and going all-in on his true passion... music.
Cam's story is super inspiring to anyone who wants to follow their heart and do more of what they love. He even included a little music surprise to round out the podcast.
This one will make you smile.
Connect with Cam: www.campearcemusic.com.au
His latest song...
2024-11-061h 14
Humaning with Rick WatsonEp 8: Leaning into community with Jo DobsonIn this episode, Rick and Jo chat about the response to their first podcast and how it led to influx of reconnection with Jo's previous work community.
This moved to a discussion about the importance of community as we navigate the roller-coaster experience of life and how our ability to either ask or not ask for support can sometimes limit our opportunities for growth and change.
They also speak about their plans to create a new community of people who are focussed on change and growth in 2025. If you are in Melbourne, you can check...
2024-10-301h 08
Humaning with Rick WatsonEp 7: Redefining my value with Genevieve Searle
In this episode, Rick and Genevieve start with the story of their last podcast together that never made the light of day and what they both took from the experience.
The theme throughout this podcast is how we see our own value in the world. Genevieve explains where and why she previously placed her value in her work and how that focus has now moved towards her family with some amazing downstream effects.
Throughout this discussion they also dance with the topic of masculine and feminine dynamics, especially through the lens of Alison...
2024-10-241h 23
Humaning with Rick WatsonEp 6: Permission to play with Leith WaltonIn this conversation, Leith discusses the important role play and creativity have had in his life so far - originally as a way to cope and now as a unique professional career.
They explore how Leith's ability to go inward while battling chronic illness as a teenager has fed his creative imagination as an illustrator and world builder.
Both Rick and Leith discuss how they have benefited personally from sitting in a weekly men's circle together and how travel has shaped Leith's ability to surrender and work more with the flow of life.
2024-10-031h 13
Humaning with Rick WatsonEp 5: Unblocking love with Lucy SlaterIn this conversation, Rick and Lucy explore their personal journeys of self-discovery, sobriety and the impact of emotional health on relationships. They discuss the nuances of co-dependency, the evolution of their identities and the challenges and joys of parenting.
The dialogue emphasizes the importance of self-awareness, emotional regulation, and the transformative power of therapy, particularly body psychotherapy. Their candid reflections provide valuable insights into navigating life's complexities and fostering deeper connections with oneself and others.
Connect with Rick: www.rickwatson.com.au
Connect with Lucy: www.seedpsychotherapy...
2024-09-261h 02
Humaning with Rick WatsonEp 4: Finding ease through gestalt therapy with John WilliamsJohn and Rick reflect on their friendship and journey studying Gestalt Therapy. They discuss how vulnerability shaped their relationship, John’s decision to pursue therapy and his personal growth. They highlight Gestalt's focus on the present moment, self-awareness and acceptance while exploring how past experiences influence current behaviours.
They also discuss creative adaptations, the power of choice and the transformative impact of Gestalt therapy, expressing excitement about personal growth and finding meaning in their work and relationships.
Connect with Rick: www.rickwatson.com.au
2024-09-121h 26
Humaning with Rick WatsonEp 3: Saying goodbye to the lone wolf with Luke ShipleyRick and Luke reflect on their friendship, emphasizing the value of a supportive community and trust shaped by past experiences. Luke shares his journey from Melbourne to Northern NSW, touching on the challenges and growth it brought.
They discuss the impact of meditation and yoga in Luke's life, highlighting how these practices have helped him become more present, manage energy, and improve relationships. Luke offers advice on starting meditation, focusing on consistency and small steps. He concludes by sharing lessons learned about surrender and trust through his recent property purchase.
Connect with Rick: www.rickwatson...
2024-09-051h 32
Humaning with Rick WatsonEp 2: Making space with Jo DobsonRick and Jo share their journey of creating space in their lives, emphasising meaningful conversations and the importance of being present. They reflect on how they met, past burnout experiences, the need for balance and self-care, and the benefits of embracing spontaneity over rigid planning.
They discuss the challenges of living a pre-programmed life, the value of communication and flexibility, and their transition from being fixers to becoming more aware of their own needs and boundaries. The conversation concludes with a discussion of the significance of men's circles and bridging the gap between men and women.
2024-09-021h 07
Humaning with Rick WatsonEp 1: What is Humaning?This short solocast gives the context and background for how this podcast originated and more importantly, what it isn't.
In it, we cover:
What is humaning?
The real-time current (sensation, story, emotions) running in all of us.
The gift of being yourself.
The knock-on effect of hearing your story in the story of others.
Exploring the 3 levels of dialogue.
This is the official starting line for this new podcast and thank you for coming long for the ride.
Connect with Rick...
www.rickwatson.com.au
2024-09-0218 min
OFFBounds Retail21. Rick Watson | DTC Brands, Replatforming, Walmart's EvolutionIn this episode, Paula welcomes to OFFBounds a reference in the digital commerce: Rick Watson. He's a consultant and host of both Watson Weekly and Watson Weekend. Probably one of the best experts to follow if you want to be up to date with the industry. We asked Rick to join us to help us understand a few things about the market:- What happened to DTC?- What happened to Allbirds?- Are companies re-platforming? Should they?- What is the incredible Walmart results about?
2024-05-2827 min
The Rainmaking PodcastTRP 196: Trust Compression and Edification with Rick WatsonIn this episode of The Rainmaking Podcast, host Scott Love speaks with Rick Watson, financial services expert and author of A Firm Worth Building, about trust compression and edification—two powerful concepts that help professionals build relationships and accelerate business development. Rick explains that trust compression is the idea that trust is built not through the length of interactions but through the frequency of meaningful touchpoints. He shares how professionals can restructure their meetings into shorter, more frequent interactions to build stronger client relationships in less time. He also introduces edification, a technique for making powerful referrals that enhance cr...
2024-05-0226 min
A Different Practice36: Level Up Your Law Firm: Branding and Growth Strategies That Work with Rick WatsonWant to learn how to make your law practice stand out and attract more clients? In this episode, Lauren sits down with business consultant Rick Watson to talk about growth strategies for lawyers. Rick shares his expert insights on creating your own branded language to differentiate your services and connect better with potential clients. He explains why using story is critical to being memorable. You'll also hear Rick's tips on building a robust referral network, leveraging effective follow-up to convert more leads, and having those crucial "difficult conversations" that truly serve your clients' needs. Plus, Rick dives into the...
2024-04-2328 minThe Watson WeekendHeadless Revolution, Shein's Game-Changer, & Rick's 50th Birthday! | Watson Weekend LiveDive into the pulse-pounding world of e-commerce with our latest Watson Weekend recap! 🚀 From unraveling the mysteries of headless commerce to exploring Shein's revolutionary supply chain model, we've got all the insider scoop you need to stay ahead of the game. Plus, we celebrated Rick Watson's 50th birthday in style! 🎂 Join us for a whirlwind of insights, laughter, and e-commerce excitement. Watch now and level up your e-commerce game! 💼✨This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
2024-04-0553 min
The New Yorkers PodcastViral Videos by New Yorkers! - With Rick McGuireJoin Kelly Kopp as he interviews digital creator, Rick McGuire who is the founder of the popular Instagram pages: Subway Creatures, What is New York, What New York Eats, What New York Wears, and What is New York Dating.Kelly and Rick discuss how Rick got into content creation as well as the ins and outs of being a digital creator. They also talk about Rick's pages: how they came to be, what his goals are for each of them and the content that New Yonkers send in daily. They talk about everything from Subway Rat, to...
2024-03-1753 min
Count Me In®Ep. 252: Rick Watson - Cultivating Organizational TrustWelcome to Count Me In! Join host Adam Larson and special guest Rick Watson, CEO of Protection Point Advisor, founder of the National Referral Network and author of A Firm Worth Building. They dive into inspiring stories and insights on leadership, company culture, and business success. Get ready for engaging conversations and valuable business wisdom from industry experts like Rick, who shares his journey and expertise in changing company culture. Embrace the CEO mindset and gain powerful leadership tips with Count Me In! Full Transcript:< > Adam: Welcome back to Count Me In. I'm you...
2024-02-2028 min
Aid To AssetsMaking a Difference in Real Estate: Rick Calhoun's Vision for Community TransformationIn this episode of the Aid to Assets podcast, host Tiffany Watson interviews La Rick Calhoun, a barber who turned to a The Real Biz Coach, founder of 2Excel, and real estate investor, who shares his journey in real estate, from his early struggles as a loan officer to his current focus on commercial properties.
He emphasizes the importance of mentorship, community development, and balancing profit and helping people. LaRick also shares his vision for creating a network of entrepreneurs in real estate, transforming communities, and generating wealth.
He advises new investors to partner with e...
2024-02-1646 min
The Intentional Entrepreneur with Attorney Dan X. Nguyen77: Winning with Trust Compression: Strategies for Building Strong Professional Relationships with Rick WatsonWelcome to Episode 77 of The Intentional Entrepreneur.
In this episode of The Intentional Entrepreneur, Rick Watson, author of “A Firm Worth Building” delve into the concept of trust compression, focusing on building trust quickly through short, frequent interactions.
Join us for an insightful episode of The Intentional Entrepreneur as guest Rick Watson shares invaluable insights on building trust, cultivating successful relationships, and overcoming challenges in entrepreneurship.
In this episode, you'll discover:
- Challenges Faced by Smaller Professional Service Firms
- Intentionality and Passion in B...
2024-01-0532 min
BE THAT LAWYERRick Watson: Building a Professional NetworkIn this episode, Steve Fretzin and Rick Watson discuss:Building a professional network (and how to do it right). Things lawyers are really bad at doing. The hidden sales in your professional service firm. Being likable and referrable. Key Takeaways:There is a difference between building a wide network (full of lots of people) and building a deep network, with great referral partners that can help you to bring in work regularly. Balancing giving and taking in your network. Build up those you’re networking with and give them the hype that they deserve in your...
2023-12-2128 min
HOST and GUESTHost and Guest - Kent Watson (9/15/23)On the latest episode of Host and Guest, Rick is joined by Kent Watson to discuss his new art exhibit It Took a Long Time to Take This Shape which is currently on display at the NOVA Waddell Art Gallery at Northern Virginia Community College through October 2nd. But that's not all! In this episode, Kent reflects on his time at the Digital Video Club at UWM, talks about his work at Haverford College and plays a game. And not only that, this episode also features the world premiere of the Kent Watson song "Anger Goes Away"....
2023-09-1500 min
eCom Logistics PodcastPeak Season Roundtable 2023 with Rick Watson and Nate SkiverRick Watson, CEO and Founder of RMW Commerce Consulting, LLC., he’s an eCommerce veteran with over two decades of experience. He founded RMW Commerce Consulting and played a crucial role in creating the WHP+ platform. Rick also hosts "The Watson Weekly'' podcast and has appeared on various news programs and industry events like Shoptalk.Nate Skiver, Founder of LPF Spend Management, is a parcel transportation and eCommerce delivery expert with 20 years of experience. He previously worked for Abercrombie & Fitch and Gap Inc., managing global parcel programs. Nate is a thought leader in parcel and eCommerce delivery, co...
2023-09-141h 03
Commerce Famous Podcast003 | Rick Watson | Weekly Ecommerce News PodcasterRick Watson is the Founder and CEO of RMW Commerce Consulting, a firm he started after spending over 20 years as a technology entrepreneur and operator in the ecommerce industry with companies like ChannelAdvisor, Barnes & Noble.com, Merchantry, and Pitney Bowes. Rick is also the host of the popular Watson Weekly Podcast where he discusses the latest developments in the world of ecommerce — from established players like Amazon and Shopify to new startups, fresh off their latest round of funding. From marketplaces to D2C to supply chain to payments, you'll get the latest news in Rick's podcast.Ri...
2023-06-2840 min
The Digital Deep Dive With Aaron ConanteCom Earnings Season Review With Rick WatsonRick Watson is the CEO and Founder of RMW Commerce Consulting, which provides eCommerce strategy consulting to help businesses accelerate their go-to-market processes. Rick founded the company after spending more than 20 years as a technology entrepreneur and operator in the eCommerce industry with companies including ChannelAdvisor, BarnesandNoble.com, and Pitney Bowes. During a partnership with WHP Global, he was a critical resource in architecting the WHP+ platform, a turnkey DTC digital eCommerce platform powering AnneKlein.com and JosephAbboud.com. Rick hosts The Watson Weekly podcast, where he shares his unbiased, expert take on the retail sector's biggest n...
2023-03-0952 min
eCommerce EvolutionEpisode 224 - The Latest Shopify and Amazon News with Rick WatsonIn this episode, you’ll hear Rick Watson’s unfiltered hot takes on the latest changes coming from the “Big 2” in eCommerce: Shopify and Amazon. Rick Watson is an eCommerce influencer, former software CEO, and the host of The Watson Weekly podcast. Frequently speaking at large retail events like ShopTalk, NRF, and IRCE, he knows his stuff! Here’s a look at what we cover: How Rick grew from 0 to 45,000 followers on LinkedIn in a few years (fun side notes for anyone wanting to grow their social following). The recent Shopify rate increas...
2023-02-1641 min
eCom Logistics PodcastHow Amazon And Shopify Are Shaping eCommerce with Rick WatsonFor this episode of the eCom Logistics Podcast, we welcome Rick Watson, Founder and CEO of RMW Commerce Consulting, as well as the host of his own podcast called The Watson Weekly. Rick gives an insider's look into CommerceHub's acquisition of ChannelAdvisor and shares rich insights on Amazon's new service called Amazon Warehousing and Distribution (AWD). He digs into its ripple effect on 3PL and how this service challenges competitors like Shopify and their own sellers' entire supply chains. HIGHLIGHTS04:00 CommerceHub acquires ChannelAdvisor 09:09 AWD: Taking on 3PL and revitalizing Buy with Prime 21:02 Shopi...
2022-09-1945 min
Supply Chain TherapyOwning Your Customer Experience: How Your Supply Chain Can Create DTC Loyalty and Accelerate Growth with Rick Watson CEO of RMW Commerce ConsultingShipping pallets and replenishing stores are one thing. Getting the products to doorsteps, handling returns swiftly, and accurately forecasting demands are an entirely separate beast. If you can accomplish all of those feats your customer experience will outperform your competitor's. Our guest today understands what it takes to own your customer experience. Rick Watson is the Founder and CEO of RMW Commerce Consulting. On today’s episode, Rick discusses creating a DTC channel that ensures customer loyalty, the importance of accurate forecasting, and why cross functional teams are so crucial for the success of eC...
2022-08-3136 min
The Watson Weekly: eCommerce Strategy & NewsJuly 25th, 2022: The One Year Anniversary of The Watson Weekly!It’s July 25th, 2022 and this is the Watson Weekly - Your Essential eCommerce Digest!
Today on the show we celebrate the one year anniversary of The Watson Weekly. Executive Producer, David Hoffman, of series production partner, CitizenRacecar, sits down with Rick to discuss the show’s amazing first year.
For more news from Rick, check out:
https://www.rmwcommerce.com/ and https://www.linkedin.com/in/rickwatsonecommerce/
2022-07-2525 min
Own Your CommerceRick Watson: Shopify vs. Amazon, the state of omnichannel ecommerce.We are excited to welcome Rick Watson to this week’s episode of the Own Your Commerce podcast. Watson is the CEO and Founder of RMW Commerce Consulting where he supports investors and management teams (B2C, B2B, or Omnichannel) plan, execute, and optimize major digital initiatives. In this episode Watson shares his 20+ years experience in ecommerce and what brands can do to ensure their technology strategy is optimized to deliver results.
Some topics we discuss:
The state of Direct-to-Consumer and Omnichannel retail.
3p marketplaces vs. direct stores. Which model ultimately wins?
The impact of techno...
2022-07-181h 00
The Logistics of LogisticsDTC Logistics Innovation with Rick WatsonRick Watson and Joe Lynch discuss DTC Logistics innovation. Rick founded RMW Commerce Consulting, a boutique ecommerce consultancy that supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company's flagship offerings. He was then recruited to la...
2022-06-1353 minThe Digital Deep Dive With Aaron ConantFOMO on Headless and Marketplaces With Rick WatsonRick Watson is the Founder and CEO of RMW Commerce Consulting, where his work is centered around supporting investors and management teams. He has over 20 years of experience as a technology entrepreneur and operator exclusively in the eCommerce industry. He has worked with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. He graduated from Vanderbilt University with a major in electrical engineering and a minor in computer science. Rick is the host of The Watson Weekly podcast, where he speaks with experts in the retail space. He has also been a featured speaker on Bloomberg Surveillance, Bloomberg West...
2022-05-0930 minThe Logistics of LogisticsREPOST: Amazon vs Target vs Walmart with Rick WatsonAmazon vs Target vs Walmart with Rick Watson Joe Lynch and Rick Watson discuss Amazon vs Target vs Walmart and their strengths and weaknesses in the areas of ecommerce, fulfillment, distribution, and logistics. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company's flagship offerings. He was then recruited to launch the...
2021-12-3139 min
The Biz Bros Podcast2022 eCommerce Trends & Predictions With Rick WatsonToday the Biz Bros chat with Rick Watson about the upcoming Trends on eCommerce in the year 2022!
Rick Watson is a strategic eCommerce consultant, CEO & founder of RMW commerce consulting and a thought leader in eCommerce strategy and marketing. Through a combination of candor, business acumen, strategy, and commerce technology expertise, he helps companies quickly see and eliminate their roadblocks to growth.
Join The Biz Bros and Rick Watson in a down-to-earth conversation, learning more about the upcoming trends in 2022 to help you and your business grow!!
To know more about Rick, don't...
2021-12-1732 minThe Logistics of LogisticsAmazon's Retail Strategy with Rick WatsonAmazon's Retail Strategy with Rick Watson Rick Watson and Joe Lynch discuss Amazon's retail strategy. Rick founded RMW Commerce Consulting, a boutique ecommerce consultancy that supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company's flagship of...
2021-09-2447 min
ignoranthinkerspodcastThe Side Jawn - Interview with Rick WatsonWorld Renowned Entertainment is an Urban-Based entertainment grassroots initiative based in Philadelphia Pennsylvania, founded in the year 2000. Part of World Renowned Entertainments mission is to provide encouraging & inspiring entertainment through film, live performances and youth based programing.
The thrust of World Renowned Entertainment is to encourage as well as entertain.
Rick Watson has been writing, directing and producing live entertainment since the year 2000, he has toured to several major cities in the United States, and he has become the brand and face for his highly acclaimed productions that has graced the stage throughout the Country.
World Renowned Entertainment is the c...
2021-07-2447 min
Customer Centric Retailing PodcastWhy Data is King With Rick WatsonOur special guest, Rick Watson, joins us to provide his perspective on the ingredients required to win in a competitive retail environment, and why retailers are approaching KPIs completely wrong. What does omnichannel really mean? How can DTC retailers win? What are the biggest challenges that brick and mortar retailers face as they reopen stores? What are the KPIs that retailers should really be paying attention to?We ask these questions and more of our special guest, Rick Watson, founder and CEO of RMW Commerce Consulting and eCommerce specialist. Rick leverages his engineering background to provide a...
2021-06-2437 min
Adventures in Supply ChainData and Tech in Supply Chain - How to Run a Successful E-Commerce Business with Guest Rick WatsonThis is episode 34 of Adventures in Supply Chain podcast. We are pleased to present the Data and Tech in Supply Chain Video Series with guest Rick Watson, E-Commerce Expert. This episode is sponsored by USM Supply Chain. USM stands for Unstoppable, Scalable, Mindful Supply Chain. Check us out at usmsupplychain.com to scale up your profits together with your supply chain. Our guest, Rick Watson, after spending the last 20 years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, Barnes & Noble.com, Merchantry, and Pitney Bowes, started his own bus...
2021-06-0520 minThe Logistics of LogisticsAmazon vs Target vs Walmart with Rick WatsonAmazon vs Target vs Walmart with Rick Watson Joe Lynch and Rick Watson discuss Amazon vs Target vs Walmart and their strengths and weaknesses in the areas of ecommerce, fulfillment, distribution, and logistics. About Rick Watson Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company's flagship offerings. He was then recruited to launch the...
2021-02-1739 min
eCommerce Deep DiveAmazon, COVID-19, and the Future of Social Commerce with Rick WatsonIn Episode 4 of eCommerce Deep Dive, John talks shop with Rick Watson, Founder and CEO of RMW Commerce Consulting. With COVID-19 shaking up the eCommerce landscape, John and Rick discuss the rise of social commerce through platforms like Facebook and Instagram. The two break down Amazon's infrastructural and logistical advantages and muse about dynamic shifts in the online ecosystem.
About the Guest:
Rick Watson is the CEO and Founder of RMW Commerce Consulting, LLC, a boutique strategic eCommerce consultancy based in New York City. He provides a wide variety of services to firms in the...
2020-04-2839 min
Wizards of Ecom#026 5 Ways Amazon May Act to Help Marketplace Sellers During the Coronavirus Pandemic with Rick WatsonAt this point you're probably tired of the word coronavirus, but what if there was a way to properly strategize so that you come out on top? Rick Watson is an ecommerce strategist and overall strategy genius. He shares his views on Amazon as a whole as well as why he wrote his recent article about Amazon and what the data reveals. This was a really fun conversation. Rick is full of personality as well as knowledge. Having been raised by entrepreneurs he has always had a different view of how businesses work and how successful businesses...
2020-04-2037 min
In the Ring with SUMO HeavyBart Mroz and Rick Watson Discuss Marketplaces in 2020Bart Mroz, CEO/Co-founder of SUMO Heavy and Rick Watson, CEO & Founder of RMW Commerce Consulting, discuss Marketplaces in 2020.
This is a recording from February 2020.
About Rick Watson:
Rick Watson is the CEO and Founder of RMW Commerce Consulting, LLC, a boutique strategic eCommerce consultancy based in New York City. He provides a wide variety of services to firms in the eCommerce industry, primarily in the areas of Direct-to-Consumer operation build-out for investors and the C-Suite, B2B marketing for software and service firms, and overall strategy regarding eCommerce marketplaces.
LinkedIn
htt...
2020-03-2631 min
Natchez Glen House StoriesNatchez Glen House Stories Episode 30 Rick Watson of Perennial FarmThis week's story features one of my favorite growers in the country, Rick Watson of Perennial Farm. Over the last forty years the business of gardening and the nursery industry has seen all kinds of changes, but Rick Watson's consistent love of plants and a commitment to quality has never changed. Rick and his team grow millions of perennial plants for both wholesale retail garden centers and home gardeners. In this story we explore Rick's personal journey with plants and how he navigates all of the new varieties the plant world has today.
Perennial Farm Marketplace
2020-01-291h 05
The Engineering Entrepreneur PodcastHow Inventors can Succeed with Ecommerce – Rick Watson – Ep74How Inventors can Succeed with Ecommerce – Rick Watson – Ep74
Rick Watson is an eCommerce entrepreneur and operator based in New York City who, after spending the last 20 years in the industry, recently founded his own business , RMW Commerce Consulting ,where he helps companies launch new initiatives with strategic business advice.
In particular, he spends a lot of time focused on companies in the supply chain and marketplace-related areas of eCommerce.
Rick and I discuss how inventors can succeed in selling online. As an inventor myself with over 20 products on Ebay, Amazon, and Et...
2019-11-1433 min