Shows
Arts & CultureTicketing & Dynamic Pricing (Industry Expert Panel)Dynamic pricing has been making headlines for the wrong reasons with the recent release of Oasis tickets. Before that, Taylor Swift was breaking records in terms of ticket prices. It's a good time to talk ticketing.In this episode we discuss everything from what dynamic pricing actually is (and isn't)... to upselling, audience perception, value-adding, demand management, potential new legislation, paths to membership and keeping arts and culture accessible to all.Host Tom Dawson assembles 5 industry experts (two stand-alone interviews and one panel discussion) to make sure all angles are covered.Interviews: 2024-11-0153 min
CI to EyeWhat Arts Audiences Are Thinking About Now: Robin Cantrill-FenwickRobin Cantrill-Fenwick is the CEO of Baker Richards, a UK-based arts software and consultancy specializing in earned income strategy and audience development for arts and culture. He was previously the Deputy Executive Director of the Mercury Theatre Colchester and led digital transformations for organizations including the UK’s National Trust, The Royal Society (National Academy of Science), and the University of Westminster. In this episode, Robin shares data from The Insights Alliances’ Culture Restart Audience Tracker, an audience sentiment tracking survey that aims to understand attendees’ attitudes toward engaging with culture now and in the future. Robin also e...2021-02-0440 min
Digital Works PodcastEpisode 017 - Robin Cantrill-Fenwick (Baker Richards) on pricing and distributing digital activity, segmentation models, and consumer psychologyWe sit down with Robin Cantrill-Fenwick, CEO of Baker Richards, to discuss the findings of their Culture Restart audience sentiment tracker. We explore how audiences are feeling about returning to in-person cultural experiences (whenever that may be), emerging insights around pricing and distribution of digital content, segmentation models, and consumer psychology.2020-12-211h 02
The Arts and Everything In BetweenEstablishing an Effective Coronavirus ResponseIn this special episode, we discuss how organisations can establish an effective response to the COVID-19 outbreak. This episode of The Arts & Everything In Between Podcast includes Robin Cantrill-Fenwick, Chief Executive of Baker Richards and David Reece, Director Consulting Services at Baker Richards. Both Robin and David talk about the different areas that arts organisations need to be considering now, they also chat through some of the challenges and opportunities that are available. ----------------------------------- TOPICS COVERED IN THIS EPISODE: What are the challenges and opportunities for organisations at this time What should organisations be d...2020-04-0340 min
Dave Wakeman's The Business of Fun PodcastThe Business of Fun: Robin Cantrill-FenwickThis episode is brought to you by Booking Protect: the global leaders in refund protection. Find out how you can partner with Booking Protect by visiting them at www.bookingprotect.com My guest today is Robin Cantrill-Fenwick. This is a great conversation about monetization! We cover a lot of ground about mindset, innovation, marketing, sales, merchandising, and every different way that you can approach revenue generation in an organization. What's really cool is there are tons of really actionable ideas that can be applied to organizations small and large, so...2019-07-0142 min