Shows
The Extra Mile - The Official Charity Miles PodcastRocco Lungariello - What is culture?Rocco Lungariello is the host and producer of the podcast, What Is Culture, a candid, interview-style podcast that explores workplace culture within Tangoe, an IT Lifecycle Management company. Just to highlight that: Tangoe is not a culture or HR company. Like I said, they're an IT Lifecycle Management company. But their company culture is so important to them that they created their own podcast about it. And it's not an internal podcast either. It's open to the public. Tangoe is one of our newest partners for our Employee Empowerment program. So when I lear...2020-10-0249 min
What is Culture?S5 - Episode #8: Charity MilesGene Gurkoff founded Charity Miles in 2012 in honor of his grandfather who passed away from Parkinson’s Disease. Eight years later, it’s one of the top-rated health and fitness apps, and the #1 charity app in the app store. In this episode, we talk about Charity Miles’ Empowerment Program, which is designed for companies looking to build a culture that values health, empathy, and giving back. In addition, Gene and I discuss some challenges associated with being an entrepreneur, as well as his own podcast The Extra Mile, and of course, his take on company culture.2020-09-2135 min
What is Culture?S5 - Episode #7: Compilation - Sixth Look BackThis compilation episode features the past ten conversations, which aired from May to August 2020, and includes a wide variety of guests (both inside and outside of Tangoe) from current and former employees, to entrepreneurs, to professors. To hear any of the ten episodes featured here today, visit whatisculturepodcast.com and the associated blog for this episode includes information and links to every guest.2020-09-0819 min
What is Culture?S5 - Episode #6: Refresh ButtonIn this week’s episode, Anna Evans and Austin Trout, both Tangoe employees from Indianapolis who serve on the culture committee, come onto the podcast to discuss challenges posed on their teams during the pandemic and to address why our entire organization must work to think differently about how best to engage our employees during a very challenging time.2020-08-1836 min
What is Culture?S5 - Episode #5: Everything in PhasesLauryn Robinson, Tangoe’s Director of Service Excellence, takes time out of her Kentucky vacation to discuss her progression at Tangoe, challenges posed by COVID-19, the struggles of a working parent, and the current state of our company culture, including what we can or should start doing to help nurture it. This episode also includes a surprise guest who shares a revealing account of her experience joining Tangoe in the midst of a pandemic.2020-08-1040 min
What is Culture?S5 - Episode #4: Challenge and TriumphThis week we head southeast of Denver, Colorado for an inspiring conversation with Tangoe’s Stephanie Newman, Senior Business Analyst, tenured remote employee, and an industry veteran with more than 20 years of experience. In this candid episode, Stephanie shares challenging yet pivotal moments in her life — including the acquisition of Telwares in 2011, living with a chronic disease, and undergoing a divorce — all events that ultimately helped her regain confidence and achieve a healthier state-of-mind. Additionally, Stephanie offers advice for those still struggling to find a rhythm while working from home.2020-07-2734 min
What is Culture?S5 - Episode #3: ReadinessThis week, we step outside of Tangoe to speak with Esther Weinberg, Founder & Chief Leadership Development Officer of The Ready Zone. Esther coaches leaders through change with proven systems to reframe, refocus, realign—and ultimately—put people first. In this episode, we discuss what makes an organization resilient and offer up some practical advice on what leaders can do to help create a "culture of readiness," even during a global pandemic. Esther’s breakthrough strategies have assisted many clients in the entertainment industry, including Netflix, ESPN, Warner Bros., CNN, DreamWorks Animation, National Geographic, and Nickelodeon.2020-07-2033 min
What is Culture?S5 - Episode #2: Virtual Support SystemIn case you’ve forgotten, resilience is a key topic throughout season five, and this week, you’ll learn from the very inspiring Jennifer O’Hagan, Tangoe’s Director of Service Excellence, who’s been with the organization for more than 17 years. In this candid episode, Jen and I discuss many areas, including the true goal of Service Excellence, how to nurture workplace culture during a pandemic, and how her colleagues became her “virtual support system” as she experienced a very significant loss as a result of COVID-19.2020-07-1337 min
What is Culture?S5 - Episode #1: EqualityThe season 5 premiere features Jasen Corrente, Tangoe's Director of Implementations, who’s been with the organization over 13 years. In this timely and important conversation, not only will you learn about Jasen and his team’s contribution to the business, as well as his perceptions of our culture (pre and post COVID-19), you will also discover more about LGBTQTIA+ Pride Month, and why it’s so important that we all help contribute to a collective company culture that promotes equality.2020-06-2240 min
What is Culture?S4 - Episode #9: Backwards and ForwardThis week's episode features Tom Nevins, Tangoe’s Director of Solutions Architecture, who has been with the organization more than 15 years. Tom and I recorded back on March 10th, with the intention to release his episode the following Monday, but almost immediately after our conversation, the coronavirus pandemic took over this show and much of our lives. And although season four of this podcast has been utilized to discuss the impact/effect that the global pandemic has had on Tangoe, this episode is a nice break from all that coronavirus talk. It offers listeners a change of pace and returns to...2020-06-0138 min
What is Culture?S4 - Episode #8: Current Sales EnvironmentAs the Chief Revenue Officer (CRO), Mark Desautelle is responsible for all revenue generating activities, including the direction and the management of Tangoe’s sales organization and all of our business development efforts. Think pre-sales, sales, renewals, sales enablement, and sales operations. In this episode, Mark discusses the current sales environment, including the specific challenges (and opportunities) that the coronavirus pandemic has posed for Tangoe’s sales team.2020-05-1829 min
What is Culture?S4 - Episode #7: Disaster RecoveryThus far in season four, we’ve spent a lot of time talking about COVID-19 and how it has affected our Tangoe employees, both personally and professionally. But, we’ve never spoken to anyone whose job is preparing for and responding to these kinds of emergencies and natural disasters. This week’s guest is Gavin Tavares, Tangoe's Senior Manager of Business Continuity & Disaster Recovery, and we talk about all of the preparation and action that was and is involved behind the scenes during a global pandemic.2020-05-1130 min
What is Culture?S4 - Episode #6: Compilation - Fifth Look BackThis look-back episode features the past ten conversations, which aired from February to April 2020, and includes quite a mix of guests (both inside and outside of our organization) from current and former Tangoe employees, to authors, to therapists. Guests in this episode: Tanner Steele: Director of Client Experience at Lessonly; Sarah Argenal: Speaker, Writer, Author & Marriage and Family Therapist; Kelsey Balimtas: Customer Success Enablement Manager at HubSpot; Billy Boughey: Speaker, Entrepreneur & Author of "Culture Reconstructed"; Amy Densmore: Director of Service Excellence; Tara Rodriguez: Senior Business Analyst; Sarah Curtis: Former Director of Sales Enablement; Kirk Webb: Solutions Architect Director; Ailsa Stewart...2020-05-0424 min
What is Culture?S4 - Episode #5: Memphis Coffee TalkShellie Allen (Tangoe’s Senior Manager of Implementations) and I initially set up a time to record an episode with just the two of us, but we quickly decided that it would more fun and more informative for our listeners if we brought on Shellie and her whole team, which includes Tammy Hunter, Stephanie Davis, and Michelle James, all Project Managers who work from our Memphis, Tennessee location. In this fun, yet very honest conversation, Shellie and her team (known as “The Allen Achievers”) talk about how they lean on each other heavily to make it through each day as we end...2020-04-2737 min
What is Culture?S4 - Episode #4: Worst Year - Best YearKaren Litz, Director of Product Management and Compliance, has been a remote employee of Tangoe for more than 20 years. She has undergone several mergers and acquisitions, and in that time, she’s worked in nearly every department, including: implementation, operations, customer service, development, products, sales, and legal. She’s a wealth of product knowledge, she’s seen many organizational changes, and she has overcome many personal challenges, making her an ideal person to bring on the show right now. In this episode, in addition to a discussion of the impact and effects of the coronavirus pandemic, Karen shares her battle with c...2020-04-2033 min
What is Culture?S4 - Episode #3: Living in LockdownDanielle Bauer joined MOBI in 2009 as in intern and is now Tangoe's Vice President of Global Solutions, where she indirectly leads a team of about 500 employees. Danielle and I recorded on March 20, 2020 - just one week after Bob and the rest of the executive team made the decision that all of our employees (who can fulfill their duties remotely) work from home for the remainder of March. In this episode, we talk about how COVID-19 has affected Danielle personally, as well as her team.2020-04-1331 min
What is Culture?S4 - Episode #2: Good SpiritsAilsa Stewart works in our Abingdon, England office and is an Operations Manager for Mobile Solutions. She's been with Tangoe more than six years and is also a member of the culture committee. We recorded on March 24, 2020, and we had scheduled this interview well before the coronavirus had overtaken our lives. We both decided to record anyway, so I put my typical what is culture podcast questions aside, and we talked about how the global pandemic has affected her world, her country, her work. In many ways, this is a conversation that I think we should all be having with...2020-04-0725 min
What is Culture?S3 - Bonus Episode: 6 Tips to Improve Your Working from Home ExperienceThis special episode is for those currently working from home, as we all embrace the new normal and do our best to stay healthy throughout the coronavirus situation. Join Tangoe’s Amy Densmore, Director of Service Excellence & Tara Rodriguez, Senior Business Analyst (both long-time remote employees), as we share six best practices on how to make the most of working from home.2020-03-1730 min
What is Culture?S3 - Episode #17: Organic or Intentional?The season three finale features Billy Boughey, a nationally recognized host and speaker who’s led events for Delta, Chick-fil-A, Coca-Cola, FIFA and more. Billy’s also the Founder & President of the Atlanta-based company Elevate Experiences, a brand experience agency specializing in events and leadership. Plus—and the key reason I’ve brought him onto the show—just a few months ago, Billy released his brand-new book titled, Culture Reconstructed, a “start-where-you-are” guide to building a culture of impact, which I really enjoyed reading. In this episode, we talk about what it was like to have his baseball career cut short at the a...2020-03-0828 min
What is Culture?S3 - Episode #16: Learn from the BestIf I'm going to do a podcast about workplace culture, I should probably interview an employee from HubSpot - the winner of Glassdoor's Best Places to Work in 2020 (in the category of large U.S. employers). This episode features Kelsey Balimtas, HubSpot's Customer Success Enablement Manager and someone I once worked closely with before joining Tangoe in 2018. We cover many areas in this episode: We talk about what HubSpot is doing and has done to foster a positive workplace, including some of their philosophies and internal training initiatives. We talk about the trend of unlimited PTO (paid time off); we...2020-03-0133 min
What is Culture?S3 - Episode #15: BurnoutSarah Argenal, MA, CPC is a speaker, writer, and facilitator on a mission to eradicate the burnout epidemic that’s crushing working professionals, specifically working parents. Being overwhelmed by your responsibilities at work is not uncommon, and the topic has come up more than once on this podcast. Still, as Sarah and I cover in this episode, there’s a difference between being super-busy and being burnt out. In our frank yet thoughtful conversation, Sarah discusses what a burnout culture is, some societal contributions to it, how to identify it, and what employees and organizations can do to help defeat it.2020-02-2332 min
What is Culture?S3 - Episode #14: ConnectionsTanner Steel is the Director of Client Experience at Lessonly, a cloud-based learning management system (LMS), and one of Tangoe’s vendors. Interestingly enough, Tanner is also a former MOBI employee (2013-2017) and a follower of the podcast. In this candid episode, Tanner and I discuss fatherhood, his passion for culture, his experience at MOBI, and why he ultimately left the organization to join Lessonly.2020-02-0937 min
What is Culture?S3 - Episode #13: Keep, Add, RemoveOn January 7, 2020, Bob invited me to Tangoe's Leadership Kickoff Meeting at the Hilton Parsippany in New Jersey, where nearly 40 leaders were in attendance, representing every department. The goal of the meeting was to launch the new year with a clear, collective direction, ensuring that all leaders and all departments were aligned with Tangoe’s 2020 objectives. In this episode, eight members of Tangoe's leadership team answer three simple questions: (1) What is one word to describe an element of our culture you would keep? (2) What is one word to describe an element of our culture you would add? (3) What is one word to...2020-02-0228 min
What is Culture?S3 - Episode #12: Fourth Look BackThis episode is a compilation of the last ten interviews, which were aired from October 2019 to January 2020. Compilations are great because it’s way for you to get the essence of the last ten guests by listening to one short episode. Plus, these shows are perfect for new listeners. So if you are enjoying the show and want to share it with someone – this a great one to send their way.2020-01-2615 min
What is Culture?S3 - Episode #11: Tell Your StoryMike “C-Roc” Ciorrocco is an entrepreneur, motivational speaker, mortgage & real estate expert, and host of the new podcast, "What Are You Made Of?" In this episode, you’ll learn how Mike and his three best friends focused on culture to help build one of the most profitable divisions within their organization, Nations Lending. You’ll also hear the four focus areas Mike used and continues to use in order to help develop, nurture, and maintain a healthy and productive culture. Plus, you'll hear about the power of storytelling, including a pivotal moment in Mike's childhood that helped spark his new podcast...2020-01-1933 min
What is Culture?S3 - Episode #10: Healthy VulnerabilityIf you’re familiar with this podcast, then you know that most of the guests have been employees of Tangoe, the global Enterprise Technology Management company that I work for. But looking ahead, I will feature guests from several other organizations, professions, and industries, all with their own unique perspectives and contributions. This week, I’m happy to share my conversation with Nicole Jansen, keynote speaker, founder of Discover the Edge, host of the podcast Leaders of Transformation, and co-author of the book, "Power Up, Super Women." Although Nicole and I cover many topics in our conversation, the importance of vuln...2020-01-1443 min
What is Culture?S3 - Episode #9: Flipping the TablesIn this special episode, the tables get turned on the host, Rocco Lungariello, as he gets interviewed by Tangoe's Mike Iong, a past guest on the podcast (featured in S3-E4). Learn about how Rocco is handling the complexities of fatherhood, hear about his past corporate experiences, as well as how he uses his background in poetry and creative writing to help him produce this podcast. This is part one of the interview; part two will be released at a later date.2020-01-0636 min
What is Culture?S3 - Episode #8: The Past is the PastBrett Bonner, Tangoe's Director of Product Ops, talks about the culture shock that he experienced as Tangoe merged with Asentinel back in 2017. We talk about the journey and the progression of his career, including a management approach that has helped him lead a team of highly-engaged individuals. Very candidly, we also talk about the strides Tangoe has made in the last year in terms of culture, while recounting the past, as a reference point, to highlight how far we’ve progressed. Additionally, Brett and I discuss Tangoe Learn, a new website that will deliver interactive and on-demand training content to ou...2019-12-151h 00
What is Culture?S3 - Episode #7: Working ParentWhat’s interesting about Audra is that she’s the first employee I interviewed from our Indianapolis, Indiana office, who isn’t a former Mobian. She joined the company in April 2019, four months after the acquisition of MOBI, and has always been a Tangoeroo… I found that very interesting, especially with regards to her perception of our culture. As a Product Marketing Manager, Audra says she’s passionate about helping Tangoe tell its story, while also providing the tools and the content that can allow our sales team to be successful in their role. You’ll also hear her discuss some of the...2019-12-0835 min
What is Culture?S3 - Episode #5: EnablementKatie Nehrenz, Tangoe's Director of Operational Enablement, who works from our Indianapolis office, discusses the Learning Management System, Lessonly, and the reasons why it's such a valuable internal resource. We also cover parenthood, including the challenges that come with raising a four-year-old son; and of course, we talk about the culture in the Indianapolis office, including how Katie feels we have and are handling the Tangoe/MOBI integration. Katie joined MOBI in 2013, and began as an Account Specialist, and has since served as a Service Delivery Manager and a Client Services Manager before advancing to her current position.2019-11-1737 min
What is Culture?S3 - Episode #3: Knowledge TransferThis week we head to Australia for a compelling conversation with Deb Hughes, Tangoe’s Regional Vice President/Director of Service Delivery for the APAC region. Deb is very knowledgeable about the Technology Expense Management industry and is also a wise and insightful person with a unique and interesting tale of her journey with Tangoe. In this episode, you'll also learn that Deb is a world traveler, a huge Star Wars and ABBA fan, and somewhat of a celebrity, having appeared on three television quiz shows this year, including The Chase.2019-11-0336 min
What is Culture?S2 - Episode #16: Part 2: Organizational PsychologyPart two of the season two finale of What is Culture? features Dr. Mary Ignagni, a Psychology Professor at Sacred Heart University in Fairfield, Connecticut, and their Director of the Industrial-Organizational (I/O) Psychology program. In this episode, you'll hear Mary discuss the role of an I/O Psychologist, national culture versus organizational culture, dominant culture versus subcultures, as well as some challenges that Tangoe may face on our journey to rediscovering our culture.2019-10-0631 min
What is Culture?S2 - Episode #16: Part 1: Organizational PsychologyThis week, you'll learn from Dr. Christopher J. Budnick, an Assistant Professor of Psychology at Southern Connecticut State University, who earned a Ph.D. in Industrial-Organizational Psychology from Northern Illinois University. So, why did I choose to speak with an expert in this field? There are many reasons, and some of the answers will be revealed in this episode, but essentially, I thought it would be interesting to shed light on this particular field - to even know that it exists - to learn more about the complexities of the workplace and to hear a professional's thoughts on this podcast...2019-09-2946 min
What is Culture?S2 - Episode #15: CollectiveThis week, I'm excited to share a fun and candid conversation with five members of the Collections Team at Tangoe, who all work together from our Shelton, Connecticut office. We talk about their primary goals and responsibilities, their group dynamic, their perceptions of our culture, their thoughts about our leadership, as well as why the team recently decided to listen to this podcast together as a department.2019-09-2241 min
What is Culture?S2 - Episode #14: TransplantedMarina Deane is Tangoe's Senior Talent Acquisition Specialist helping bring the right people into our organization. Marina was born in England and began her career with us nearly six years ago, shortly after the British company ttMobiles was acquired by Tangoe. In 2017, Marina and her husband moved from England to the United States and have been living in New Hampshire ever since. Fortunately for us, Marina retained her position with Tangoe. Before joining our organization, for more than 20 years, Marina worked for recruitment agencies, which she says has shaped and influenced the way in which she approaches her current role...2019-09-1638 min
What is Culture?S2 - Episode #13: VersatilityThis week, we learn Tara Rodriguez, Senior Business Analyst, a seasoned professional who’s been in the Technology Expense Management (TEM) industry more than 20 years. In fact, she’s one of Tangoe’s most tenured employees and has worked in nearly every sector of the business; she’s also experienced several mergers and acquisitions. Currently a remote employee based in our Parsippany, NJ office, Tara’s a Senior Business Analyst with two chief responsibilities: First, overseeing ongoing implementation activities for General Electric (GE); and second: Developing ways to build automation into the implementations group, as well as throughout all of Tangoe, to...2019-09-0842 min
What is Culture?S2 - Episode #12: Employee AppreciationThis special episode features more than a dozen Tangoe employees from our Indianapolis office and was recorded during their Power Week (August 19-23), which was five consecutive days of activities and events that celebrate Tangoe's four core values: integrity, excellence, selflessness, and courage. It was also a week chock-full of activities and events that exemplify employee appreciation. This episode also includes portions of Tangoe's August Town Hall address (broadcasted via Instagram Live), which was delivered by Bob Irwin, our CEO.2019-08-2545 min
What is Culture?S2 - Episode #10: CMO's First ImpressionsThis week’s episode features Tangoe's new Chief Marketing Officer, Jill Ransome, who's been with the organization less than one month. In this candid conversation, Jill discusses the unusual interview process she experienced with Tangoe, her perceptions of our current culture, and some of her immediate plans of action for Marketing. Jill is the first C-level Tangoe employee, as well as our first new hire to be featured on the show.2019-08-1136 min
What is Culture?S2 - Episode #8: RetrospectiveKevin Redmond, Tangoe's Product Manager, educates us a bit about retrospective meetings in the Agile & software development world, how they translate directly to any field, and how they can affect company culture. Kevin is a close follower of this podcast; in fact, he and his direct manager use every episode as a learning opportunity and discuss them together each week. Plus, Kevin is a wealth of knowledge, as he holds several certifications from the Project Management Institute and the Scrum Alliance. He’s also an adjunct professor at Union University, where he's currently teaching Information Systems in the Workplace.2019-07-2943 min
What is Culture?S2 - Episode #7: Constant EffortNurturing a positive workplace culture is a constant effort, hence the title of this week’s episode. Sam Araujo, Tangoe’s Internal Communications Specialist, discusses the origin of this podcast, some important ongoing projects and initiatives currently on her plate, the goals of the culture committees, and where she hopes to see our global culture progress in the next year. As you listen to the interview, pay attention to all of the initiatives that Sam is either leading or contributing; it will make you wonder if she ever sleeps!2019-07-2143 min
What is Culture?S2 - Episode #6: Second Look BackThis week's show is a compilation of the last ten episodes and contains guests from both season one and season two: Tangoe employees, vendors, and clients - from April to July. Plus, this episode has been arranged in a way where you can follow along without having previously listened to the original interviews. Though you should.2019-07-1529 min
What is Culture?S2 – Episode #4: Making ProgressEmily Zhao, who works from our Kunshan, China location, began her career at Tangoe as an Invoice Processor. Six months into the role, she sought training and gained the skills necessary to lead the invoice processing team, helping initiate an invoice acquisition and an invoice auditing team. This episode reminds us that if you want to evolve and progress at Tangoe - or anywhere for that matter - there is an opportunity to do so, as long as you share a similar desire and drive that exists within Emily.2019-06-3033 min
What is Culture?S2 – Episode #3: Culture Trumps StrategyDave Hansen, Operating Executive at Marlin Equity Partners & Executive Chairman of Tangoe, discusses what it was like to publicly announce the acquisition of Tangoe in 2017, why he feels Bob Irwin was and is the perfect CEO for the organization, how he feels we’ve handled the acquisition of MOBI, where he sees Tangoe in the next five years, and why he believes that culture trumps strategy.2019-06-2340 min
What is Culture?S2 - Episode #2: Work RelationshipsCristiana Salaoru, Business Process Outsourcing Manager in Tangoe's Bucharest, Romania location, has been with the organization nearly seven years, including her time with Asentinel, before the acquisition. This interview is a reminder that no matter where our coworkers sit, all we need to do is take the time to learn more about them as a person, which will in turn, improve the culture, as well as our professional, working relationships.2019-06-1640 min
What is Culture?S2 - Episode #1: The HeartbeatIt’s here! The season two premiere! Of course, the goal of this show is still to rediscover Tangoe’s culture. But in season two, we plan to extend beyond only interviewing our employees to include our clients, vendors, and more. This week’s guest is Courtney Ebo, Senior Account Executive at Marriott International. She and I recorded together during day one of Tangoe LIVE 2019. Courtney, a Florida State graduate and a long-time Californian, had plenty to share regarding culture.2019-06-0935 min
What is Culture?S1 - Episode #16: Tangoe LIVE 2019 RecapThis week’s episode, our season one finale, is a look back at Tangoe LIVE 2019, our annual user conference, which took place just days ago - May 19-22. Although this installment of What is Culture? is mostly Rocco’s reflections of Tangoe LIVE 2019, it also includes a short conversation with the incredible Katie Ferrante-Greene, our Director of Customer Programs, who headed up the gigantic event. The episode also contains a preview of what to expect in Season 2.2019-06-0225 min
What is Culture?S1 - Episode #15: We’re All in SalesIn this candid interview, Sarah Curtis, Director of Sales Enablement, discusses some major challenges that Tangoe's sales organization faces and what she and leadership are doing to remove any obstacles. She also discusses how every Tangoe employee plays a part in the sales journey of our clients — how everyone who does their job with excellence is helping Tangoe retain, acquire, and delight our customers. We also learn what has sparked a fundamental shift in the company culture.2019-05-1831 min
What is Culture?S1 - Episode #14: The Right PlaceMandy Tyrrell, a Renewal Specialist for Tangoe who works remotely from our Austin, Texas location, was in the Shelton, Connecticut office earlier this month to attend a quarterly business review with the sales team. The day before our recording, Mandy handed out “goody bags” to all of her colleagues. In this interactive and enlightening interview, Mandy walks us through the contents of her goody bag and discusses their symbolic significance. It will change how you think.2019-05-1224 min
What is Culture?S1 - Episode #13: Think GloballySally Morrison, Director of Implementations who works in Tangoe's Abingdon, England office, has been with the organization nearly ten years and is quite resilient and adaptable, which are character traits that come in quite handy to Tangoe employees. In fact, Sally has survived the acquisitions of ttMobiles, Asentinel, and Anatole, as well as endured the pervasive General Data Protection Regulation (GDPR), and hopefully, she says, Brexit at some time this year. Sally reminds us that we are, in fact, a global organization.2019-05-0525 min
What is Culture?S1 - Episode #12: It's the HowKyle Borner, Director of Global Data Loading & Invoice Processing and General Manager for Tangoe China, has been with the organization for close to nine years. In fact, Kyle oversaw and executed development of the APAC Regional Headquarters from five employees at the outset of operations to over 180 in less than two years. Kyle says culture is an individual endeavor - that defining and building a culture is totally within our own control.2019-04-2832 min
What is Culture?S1 - Episode #11: First Look BackNew to the podcast? This week’s episode is a compilation of the first ten interviews of season one and is perfect for first-time listeners and close followers alike. It's a chance to hear key insights from every guest thus far. Hopefully, it inspires you to go and listen (or re-listen) to all ten episodes from start to finish.2019-04-2126 min
What is Culture?S1 - Episode #10: Born LeaderChris Brown, Director of Product Development, who works out of Tangoe's Indianapolis office, discusses how he keeps his team of 30+ engineers engaged, what culture means to him as a leader, and how he feels Tangoe has handled the acquisition of MOBI. Make sure to pay special attention to how Chris answers the question: What do you feel your role is in helping drive the “right” company culture? It’s pretty incredible.2019-04-1432 min
What is Culture?S1 - Episode #9: Work FamilyJosh Thompson, Senior Director of Operations in Tangoe's Memphis office, discusses what it was like when Asentinel merged with Tangoe back in 2017 and why he has always considered his coworkers family. Josh has been with the organization since 2013 and currently manages a team of 13 employees located across China, India, Romania, and the United States.2019-04-0725 min
What is Culture?S1 - Episode #8: Chinese PerspectiveIn this week’s episode, we head overseas to Tangoe’s Kunshan, China location, where I have the opportunity to speak with Tony Liu, Director of Human Resources for our China office. Not only does Tony provide a window into the culture of Tangoe’s Kunshan office, but he also discusses, quite beautifully, some of the overall characteristics of the Chinese culture and even offers a comparison between that of the western world.2019-04-0132 min
What is Culture?S1 - Episode #7: Remote EmployeeNader Ali, Product Manager, who has been with Tangoe for nearly ten years, discusses his experience being a remote employee, how he stays engaged with the entire organization, and what he does to help impact Tangoe’s overall culture. When it comes to culture and maintaining a connection to your organization, Nader says, “It’s about proactively staying engaged and owning it.”2019-03-2524 min
What is Culture?S1 - Episode #5: DefibrillatorLe-Andra Isles says that Tangoe’s acquisition of MOBI, which took place in December 2018, was a defibrillator—a dose of electric current that helped revive Tangoe and signal to the organization and to the industry that Tangoe is no longer “treading water,” but instead, is in a position to expand and progress forward.2019-03-1016 min
What is Culture?S1 - Episode #4: WorkloadIje Rodgers is a Product Marketing Manager who has been with Tangoe about one year. In this eye-opening interview, Ije discusses how culture is directly affected by employee workload and what Tangoe can do to help those who are overwhelmed.2019-03-0320 min
What is Culture?S1 - Episode #3: TransparencyStephanie Ahearn is responsible for the recruitment of all of U.S. Tangoe employees. In addition, she leads the entire global hiring process. Throughout our conversation, Stephanie discusses the importance of being transparent with prospective employees and talks specifically about how she responds to candidates who happen to read a negative review on job sites like Glassdoor.2019-02-2218 min
What is Culture?S1 - Episode #2: The Employee ExperienceChrissy Pfeiffer, a Business Analyst at Tangoe, works on the Automation team in Indianapolis and is also a member of the Culture Committee. In this candid conversation, Chrissy talks about what it felt like to learn that her former company MOBI was being acquired by Tangoe.2019-02-1522 min
What is Culture?S1 - Episode #1: Taking OwnershipShaun McGrath, a Sales Development Manager at Tangoe, works in the Shelton, Connecticut office. For nearly three years, Shaun has managed a team of Sales Reps who all work to uncover new business opportunities. Here, he discusses how middle management should play a critical role in truly leading a positive culture.2019-02-1522 min
What is Culture?Introduction to What is Culture?The goal of this podcast is to rediscover Tangoe’s culture. What it means. What has shaped it, and what we are doing collectively as an organization to make Tangoe a place all its employees can be proud to work. Listen to this short episode to learn more about the premise of the podcast.2019-02-1501 min
Where I WorkEpisode #10 Faith and Hope<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_11119030.jpg" alt="itunes pic" /><br />Gilda Gallagher, who has been an early childhood educator for close to 15 years, is my sister and someone who has played a major role in helping me launch this podcast. She is a fantastic person with a wonderful outlook, and we touch on a number of key points in our discussion, such as the importance of faith, the importance of physical activity, the importance of self-reflection, the importance a strong work ethic, and the importance of our...2016-07-1556 minWhere I WorkEpisode #9 Love Your Work<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_11119030.jpg" alt="itunes pic" /><br />About two years ago, Danielle Marconi fulfilled her dream and opened a yoga and wellness center in Milford, Connecticut called BEND, where she not only manages but also teaches several courses. And she did this while maintaining a full time position as a high school counselor. In this inspiring conversation, Danielle discusses her personal journey and how she has worked to achieve success and well-being. Since I am amazed by people who can give so much of...2016-02-141h 01Where I WorkEpisode #8 Meal by Meal<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10027928.jpg" alt="itunes pic" /><br />John entered the Air Force just two months before 9/11 and is currently a Field Examiner for the U.S. Department of Veteran Affairs. Before that role, he was a Federal Police Training Sergeant for over four years, and prior to that, he was a Security Forces/Military Police Officer, where he guarded intercontinental ballistic missiles (ICBMs) in Minot, North Dakota. Crazy, right? Tune in to find out about John’s “meal by meal” strategy, which he implemented...2016-01-271h 05Where I WorkEpisode #7 A Little Help from My Friends<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_11119030.jpg" alt="itunes pic" /><br />Ben and Steve, a licensed Attorney and an Assistant Manager for Accounts Receivable, are not only great friends, but men that truly understand and appreciate the real struggles that many professionals face today. Some of the greatest friends we have are current and past co-workers. Why is that? I think we make these deep connections in the workplace because we are in the trenches with these people day in and day out. They see us at our...2016-01-1556 minWhere I WorkEpisode #6 The Homebrewin’ Music Professor<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_11119030.jpg" alt="itunes pic" /><br />Dr. Doug O’Grady is an Associate Professor of Music, as well as the Department Chair, at a major Connecticut university where he teaches Music Industry Studies, Audio Production, Music Theory, and more. In addition to his major accomplishments in academia, which includes creating and coordinating a Bachelor’s degree in Audio and Music Production, Doug is a composer, a father of two, a master brewer, a Star Wars nerd, and a Taekwondo enthusiast. Tune in for...2015-12-231h 04Where I WorkEpisode #5 The House-Painting Scientist<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10079778.jpg" alt="itunes pic" /><br />Carved out by her experience working at her father’s hardware store as a girl, Melissa Krisak Ponzio is a scholar, a former high school science teacher, and an experienced house painter who is on a path to becoming a scientist, whenever that may be, doing her best in the meantime to be kind to herself in spite of the idea of where she is and where she isn’t at this moment in her life. This...2015-11-1941 minWhere I WorkEpisode #4 Not Just A Boss, But A Leader<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10079778.jpg" alt="itunes pic" /><br />Dan DiVito, a husband, father of two, and my best friend, has worked for three Connecticut school districts since he was 22-years-old. He started out as a technician, and through hard work and proper guidance, he is currently the Director of Technology for Shelton public schools where he manages eight employees and oversees nine buildings. In this candid conversation, Dan discusses what it takes to be a "good boss" and why he has dedicated his...2014-11-3042 minWhere I WorkEpisode #3 The Ballroom Comedian<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10079778.jpg" alt="itunes pic" /><br />David Hintz has been a ballroom dance instructor for over 10 years, and when he is not cuttin' the rug with wealthy, southern Connecticut women, he is a stand up comedian and a creative professional who is constantly evolving. In this dark comedy of a conversation, Dave and I discuss his love for the performing arts, and how his experience in college and his upbringing helped shape who he is, for better or for worse. Tune in, and...2014-11-2752 minWhere I WorkEpisode #2 AmeriCorps, the Beautiful<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10079778.jpg" alt="itunes pic" /><br />I have known my brother-in-law Adam for a long time, but it wasn’t until this conversation that I really got to see what a great man he has become. When I first met him, he was a teenager trying to find his way, and now he is a role model and someone I am proud to call family. In this inspiring episode, Adam shares his experience with AmeriCorps and discusses how it affected his life and...2014-11-2339 minWhere I WorkEpisode #1 My Whole Life Is My Work<img src="https://assets.podomatic.net/ts/26/15/0f/rlungariello/3000x3000_10027949.jpg" alt="itunes pic" /><br />Although Christopher Eddy is hands down the most talented creative professional with whom I have ever worked, he is also a musician and an artist, and a man determined not to be defined by his work. But was he always so balanced and so secure? Tune in for a hilarious and often painfully truthful discussion, as we unpeel the psyche and work to uncover the secret to finding creativity in the mundane.2014-11-011h 07