podcast
details
.com
Print
Share
Look for any podcast host, guest or anyone
Search
Showing episodes and shows of
Ron Kaufman
Shows
Invested by Aleph
Fiverr CEO Micha Kaufman on How a Story in CNBC Beat Fiverr’s $8M Super Bowl Ad, the Right Way to Go Public, How Your Boss isn’t Responsible for Your Career, Why Freelancers Move Faster Than Employees, and How AI is Raising the Floor–not the Ceiling
On this episode of Invested, Michael hosts Micha Kaufman, the founder and CEO of Fiverr - the global freelance marketplace that helped define the gig economy. Since launching the platform in 2010, Micha has led Fiverr from a scrappy, bootstrapped startup into a publicly traded company offering millions of services across hundreds of categories. Before that, he built three other companies and began his career as an intellectual property lawyer, where he was involved in drafting what he describes as Google’s first patent in Israel. A vocal advocate for self-reliance in the age of AI, Micha believes freelancers are be...
2025-07-30
1h 25
YanaTV - Meet ASIA’s Influencers
#25 World’s No.1 Customer Experience Guru Shares How Being A Good Customer Can Improve Service | Ron Kaufman
In today's episode, I had the pleasure of sitting down with Ron Kaufman, world’s no.1 customer experience guru six times in a row.We delved into Ron's rich insights on service, leadership, and the art of creating value. From his experiences in Singapore to global observations, Ron emphasized the pivotal role of both service providers and customers in elevating the overall service experience.Join us for a conversation that sheds light on service leadership, the dynamics of creating value, and the profound impact it has on individuals and co...
2025-07-18
24 min
The Ron Show
Tuesday, June 24, 2025 - 'Dobbs' at 3: nevertheless, pro-choice advocates persist | the disparate tactics on diplomacy
On this, the third anniversary of the Trump-packed Supreme Court's 'Dobbs' decision overturning 'Roe v Wade,' it's notable that abortion rates are actually up in states with and without abortion bans on the books, according to a recent study. Still, pro-choice activists and Georgia Democrats made their case throughout the day that women deserve the right to bodily autonomy. On with me today to discuss the state of women's reproductive rights in Georgia and the U.S. is Georgia WIN List executive director Melita Easters. ------ Melita stuck around to share her insights on the dichotomy between (President Jimmy) Carter-era f...
2025-06-25
44 min
The Ron Show
'Dobbs' at 3: nevertheless, choice allies persist | the disparate tactics on Middle East diplomacy
On this, the third anniversary of the Trump-packed Supreme Court's 'Dobbs' decision overturning 'Roe v Wade,' it's notable that abortion rates are actually up in states with and without abortion bans on the books, according to a recent study. Still, pro-choice activists and Georgia Democrats made their case throughout the day that women deserve the right to bodily autonomy. On with me today to discuss the state of women's reproductive rights in Georgia and the U.S. is Georgia WIN List executive director Melita Easters.------Melita stuck around to share her...
2025-06-25
44 min
Hacker Valley Studio
The AI That Tried to Escape with Ron Eddings
What happens when AI refuses to be replaced? This episode kicks off with a chilling real-world example of an AI threatening blackmail—and only gets more intense from there. Host Ron Eddings unpacks the terrifyingly innovative ways AI is altering the cybersecurity threat landscape. From deepfakes convincing enough to fool your own family to auto-summarizing email clients acting as unintentional insiders, the stakes have never been higher. Ron also shares insights from his brand-new book Attack Surface Management, co-authored with MJ Kaufman and published by O'Reilly, and breaks down why the simplest social engineering tactics remain the mo...
2025-06-12
23 min
Steak House Hall of Fame
Road Trip to Hal's The Steakhouse in Atlanta
Join Host Ron Small as he welcomes dear friends and Steak House Aficionados Stuart Kaufman and Colonel Greg Kitchens in the studio, and Jim Doherty on the phone, as they enjoy reminiscing about a recent road trip to Atlanta to "test" Hal's - The Steak House and determine if it's "induction worthy." This is the first time The Steak House Hall of Fame has done such an experiment (and it won't be the last) and you will enjoy the obvious camaraderie, as well as the mouthwatering descriptions of the meal. Will Hal's make the cut? Listen and find out
2025-06-04
44 min
Steak House Hall of Fame
Stuart Kaufman - A Steak House Aficianado
Join Host Ron Small as he welcomes his dear friend, and self-proclaimed Steak House Aficianado Stuart Kaufman for some lively chat about Steak House etiquette, favorite Steak Houses...and one not-so-favorite.
2025-05-03
23 min
The Learning+ Podcast
Ep. 18: Building Service Cultures That Power Organizations with Ron Kaufman
What if service wasn’t just a department, but a way of thinking across your entire organization?In this episode of The Learning+ Podcast, Ron Kaufman - global expert on service culture and best-selling author of Uplifting Service - joins us to break down what it really takes to build a culture of continuous service improvement. We explore why mindset can't be taught in a day, how tools and actions shape culture, and why service is about creating value for everyone you interact with - not just customers. Practical, powerful, and yes, even a little funny - yo...
2025-04-28
53 min
Barrel Aged Flicks Podcast
(Ep. 234) The Toxic Avenger: A Cult Classic Revisited - hosted by Ron & Stew
#podcast #troma #thetoxicavenger #independentfilmmaking In this episode, the Ron and Stew dive deep into the cult classic 'The Toxic Avenger,' discussing its themes, characters, and the unique style of director Lloyd Kaufman. They share their reactions to the film, favorite scenes, and the impact it has had on B-movie culture. The conversation also touches on the upcoming remake and how it compares to the original. With a mix of humor and nostalgia, the hosts reflect on their love for this outrageous film and its place in cinematic history. “Visit our store at http://tee.pub/lic/GPff04GCI04 to...
2025-02-03
1h 26
The Comedy Club Podcast
Right Now at The Comedy Club | Ron Funches | Ep 5
Right Now at The Comedy Club | Ron Funches | Ep 5Right Now at the Comedy Club is the weekly podcast of The Comedy Club of Kansas City.Hosted by: Dustin KaufmanFeaturing Ron Funches w/Gabe Dinger and Dayton BissettYou can find Ron Funches touring in a city near you by checking his upcoming shows: https://ronfunches.com/ and on socials via @ronfunch
2024-12-16
1h 04
Heverton Anunciação e Universidade do Consumidor te inspiram a inovar na relação empresa e clientes
Trends for 2025 by Ron Kaufman
What will 2025 be like? My Universidade do Consumidor and I have gathered the visions of renowned professionals worldwide and will share them here every three days during November and December. Follow, comment, and share! Guests such as: ✅ Marilu Lopez, México, Vice President DAMA Internacional for Data Management. and she offers my audience a 30% discount to get my book at https://lnkd.in/dZegvV5v with coupon SEGDA30 ✅ Todd Ericson, USA, director of the Inspiration 4 space mission to send the first 4 consumers into space on Space X ✅ •Shep Hyken, USA, New York Time Bestselling Author in CX ✅ Ron Kaufman , Singapore...
2024-11-08
04 min
CX Unplugged
002- A New Way to Define "Customer" - CX Unplugged
Ever wondered how the top professionals in multifamily achieve lasting success? It's all about delivering value; today, we're diving deep into what that means. In this episode of CX Unplugged, Gabrielle Gonzalez explores the essence of service in the multifamily industry, drawing on insights from Ron Kaufman’s definition: “Service is taking action that creates value for someone else.” We’ll hear from industry leaders who’ve mastered customer-centric strategies, driving their success across various segments. But it's not all about...
2024-08-31
32 min
Pulse
Ron Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11
Ron Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11Description:Discover the secrets of customer service excellence and culture transformation with Ron Kaufman, CEO of Uplifting Service, in this episode of Pulse by Intuji. Learn how to elevate your organisation's service delivery and delight customers in today's AI-driven world.Topics Covered:00:00 Introduction00:22 Ron’s Early Influences01:19 Ron’s Work in Singapore04:03 Defining Service05:42 U...
2024-08-29
54 min
CX Unplugged
001 | A New Way to Define "Customer" | CX Unplugged
Hey there! Gabrielle Gonzalez here—after 20 years in the multifamily industry, I've discovered something crucial: our customers are so much more than just residents. Want to know who else makes the list? In this debut episode of CX Unplugged, I discuss what "service" truly means in the multifamily space. Inspired by Ron Kaufman's definition—taking action that creates value for someone else—I challenge the traditional view of the customer as just the resident. Instead, I explore a broader spectr...
2024-08-22
08 min
People and Projects Podcast: Project Management Podcast
PPP 419 | How to Fix Your Boss (and Your Team), with Molly McGrath
Summary In this episode, Andy interviews Molly McGrath, author of the book Fix My Boss: A Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase The Bottom Line. They discuss practical ways to improve the relationship between bosses and employees, including having courageous conversations, setting clear expectations, and implementing accountability measures. Molly emphasizes the importance of focus management and prioritization to combat the feeling of being busy. She also shares insights on empowering women in the workplace and applying project management principles to family life. Overall, the conversation provides actionable strategies for both managers and employees...
2024-06-25
39 min
My Movie DNA
27. Michele Kaufman (Enjoy The Ride Records) - My Movie DNA
In episode 27, Johnny talks to Michele Kaufman, one half of the team behind Enjoy The Ride Records.Michele works alongside label founder Ross Shotland at Enjoy The Ride in Long Island, New York. The label specialises in releases in a variety of genres and formats - movie soundtracks, TV soundtracks, video game soundtracks, and stand-up comedy, all on Vinyl, CD, cassettes, Blu-Ray, and a range of other associated merch. Johnny's talk with Michele covers Ron Howard, Sofia Coppola, Robin Williams and Pierce Brosnan, they talk about Michele’s recent trip to Hawaii to see Michael Gia...
2024-05-26
1h 08
Top Secret MAGAZINE - HOUSE MUSIC MAGAZINE
TOP SECRET MAGAZINE | #340 | 17.May (salute, Bondar & Papa Marlin, DJ Seinfeld)
SLEDUJTE - - 7PM FRIDAY HOUSE MUSIC | 2024 ON SPOTIFY - - salute - saving flowers (feat. Rina Sawayama) ☆ SELECTION THIS WEEK ☆ Trikk - Luxo Bondar & Papa Marlin - Supa Fly ☆ SELECTION THIS WEEK ☆ Loofy - Last Night (Anyma e Layton Giordani Remix) DJ Seinfeld - If U Like Me ☆ SELECTION THIS WEEK ☆ Mau P - On Again Sam Curran - Boogie Nights Hot Since 82 feat. Ron Carroll - Preach ☆ SELECTION THIS WEEK ☆ Krystal Klear - Entity Killen. & Oaks - Love You Better ☆ SELECTION THIS WEEK ☆ Helsloot - It’s Alright (feat. Malou) Massano - Destructure ◀︎ SELECTION THIS WEEK XTRA ▶︎ DRIIA - MY LOVER’S MIND Killen. & Oa...
2024-05-18
1h 01
Success Made to Last Legends
Rick Kaufman and Glenn Allen, Legendary authors of Played: The Games of the 1936 Olympics
Legendary storytellers Rick Kaufman and Glenn Allen riff about their seminal book and upcoming series Played: The Games of the 1936 Berlin Olympics. They tell heartbreaking stories that help us conclude that the 1936 Olympics was the most significant games of all time. They have written this important book through the lens of historians, weaving important people and details together to tell the bigger story. The mentors of Rick and Glenn are no less than Ron Howard, President Bill Clinton, and Jonathan Demme. Both were taught to trust their own instincts. Purchase the book today and...
2024-05-09
40 min
The ABCs of Purposeful Living
ABCPL#12 - L for Legacy (ft. Ron Kaufman)
In an ever changing world that is filled with uncertainty and challenges, how are we supposed to act? What does it mean to be a "good person" in an era of catastrophes, conflicts, and confusion? Is life really all about profits, status, achievements, clicks and likes, etc? How does all of that hold up when faced with a future that is unknown? Perhaps, in this time of existential crisis, we are asking the wrong foundational question. Perhaps the way forward is not found in asking "What is a human being," but rather, "what is being h...
2024-04-21
1h 04
În Arenă! cu Dragoș Anastasiu's Podcast
Inventing CAREOLOGY. Viziunea lui Ron Kaufman despre customer service: Este despre a crea valoare
Ron Kaufman, pionierul excelenței în customer service la nivel global, fondator și președinte al UP! Your Service și autor a 15 cărţi în domeniul serviciilor şi afacerilor dintre care cea mai cunoscută este „Cultura serviciilor superioare“, vine la București pe 19 aprilie, cu un concept care va revoluționa leadership-ul! Tema seminarului este: "Building a culture of leaders who care". Vino să-l cunoști și să descoperi nu doar cunoștințe teoretice, ci și exemple reale, din experiența sa practică, și soluții concrete și aplicabile imediat. CAREOLOGY, cel mai nou concept cu care vine la București pe 19...
2024-04-09
1h 05
Obsessed or Not Interested
30. Autism Breakthrough: Raun Kaufman’s Incredible Story & Safe to Connect Approach Therapy
I had the pleasure of sitting down with Raun Kaufman to talk about his incredible journey of personal recovery from severe autism and his dedication to helping others on the spectrum. He is an international lecturer and graduate of Brown University with a Degree in Biomedical Ethics and author of Autism Breakthrough. As a child he was diagnosed with so-called “severe” non speaking autism and recommended lifelong institutionalization. Instead his parents worked with him to blossom, grow, and accomplish everything his parents were told he would not. We dove into the critical need to create a safe environment for auti...
2024-03-26
1h 06
The Pursuit of Purpose
124 From painting empires to mastering self-sabotage w/ Jacob Ransom
From painting houses to building empires: Uncover the secrets of scaling your business with Jacob Ransom. This episode dives deep into leadership, faith, and the mindset needed to dominate the market. Prepare for actionable strategies, inspiring stories, and a healthy dose of self-reflection. Book Recommendations: How to Fight a Hydra by Josh Kaufman The Mountain is You by Brianna Wiest Uplifting Service by Ron Kaufman Movie Recommendations: Godzilla minus one How should people connect with you? Facebook: click here email: click here
2024-01-30
55 min
Soft Skills for Leaders with Lisa Evans
The Soft Skills of Outstanding Service Culture
I'm excited to bring this episode of Soft Skills for Leaders to you today. My guest is Ron Kaufman, a global leader in the service industry and the author of "Uplifting Service". Ron is one of the world's foremost authorities on customer service, and building strong service cultures. His expertise has been honed through years of working with various organisations, from facilitating international events to advising governments on improving their service culture. Ron's insights are not to be missed, as he shares his wealth of knowledge on service excellence and leadership skills. It's a...
2024-01-08
39 min
Top Secret MAGAZINE - HOUSE MUSIC MAGAZINE
TOP SECRET MAGAZINE | #321 | 10.November (Skeptic, PAWSA, ABSOLUTE)
SLEDUJTE - - 7PM FRIDAY HOUSE MUSIC | 2023 ON SPOTIFY - - Skeptic - Whine Up ☆ SELECTION THIS WEEK ☆ Tennant - You Are The One Nicole Moudaber (feat. The London Community Gospel Choir) - Rise Up ☆ SELECTION THIS WEEK ☆ Kommando - SINGER IDIOT PAWSA - Dog Days ☆ SELECTION THIS WEEK ☆ Miguel Bastida - Fiestas Locas Feat. Paco Pil The Organism - Ego ⤾ DO YOU REMEMBER HOUSE Ale Castro & The Checkup - Jan Jam ☆ SELECTION THIS WEEK ☆ ABSOLUTE., Anthony McGinley - 6AM Tripolism & Rosa Lee Luna - Luna Love BluePrint, Jack Pritchard - Mind Fuck PRÁVĚ VYCHÁZÍ NA VINYLU DANNY TENAGLIA - / GU45 / GL...
2023-11-10
56 min
Fueling Creativity in Education
The Creativity Advantage with Dr. James Kaufman
In this double expresso of the Fueling Creativity in Education podcast, Dr. Matthew Worwood and Dr. Cyndi Burnett welcome back to the show Dr. James Kaufman, a Professor of Educational Psychology at the University of Connecticut and one of the leading researchers in the field of creativity. In the second part of this double expresso, Dr. Matthew Worwood and Dr. Cyndi Burnett unpack his recent book, "The Creativity Advantage," with Dr. James Kaufman. The discussion focuses on the five benefits of creativity: self-insight, healing, connection, drive, and legacy. He explains that these areas were developed in response to the lack of em...
2023-09-26
22 min
Fueling Creativity in Education
AI and Creativity: Opportunities and Challenges in Education with Dr. James Kaufman
In this double expresso of the Fueling Creativity in Education podcast, Dr. Matthew Worwood and Dr. Cyndi Burnett welcome back to the show Dr. James Kaufman, a Professor of Educational Psychology at the University of Connecticut and one of the leading researchers in the field of creativity. In the first part of this double expresso, Dr. Kaufman discusses the intersection of creativity and artificial intelligence (AI). He ponders whether AI will enhance or hinder creativity and questions if it will lead to a more equitable distribution of creative advantages. Dr. Kaufman expresses concerns that those with access to resources and...
2023-09-26
28 min
Press 1 For Nick
Ron Kaufman - Author of the New York Times Bestseller "UPLIFTING SERVICE" [Service]
How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all...
2023-09-04
30 min
People and Projects Podcast: Project Management Podcast
PPP 391 | How Ambitious Managers Make The Jump To Leadership, With Adam Bryant
Do You Really Want to Lead? Making the leap to leadership can be one of the most rewarding--and challenging--moves we can make. And I’m excited in this episode to bring you what I think is the best guide I’ve come across to date on how to make that jump. Adam Bryant joins us to talk about his new book The Leap to Leader: How Ambitious Managers Make the Jump to Leadership. In this episode, you’ll learn the first question you should be asking about leadership--and why it’s important. Adam shares a practica...
2023-09-01
43 min
Rediscovering Your Passion and Purpose with Patti
Episode 16 - Artificial Intelligence and what it means to your future with Toni Kaufman and Ron Saguin
For this week’s podcast guests we have a double surprise! It’s Toni Kaufman and Ron Saguin. Each of them shares a part of their story of overcoming obstacles to achieve their goals. With artificial intelligence becoming front and center in our daily lives, Toni and Ron are working together to create a new A.I. program to help advance academically the youth in America. It’s a fascinating discussion!
2023-08-23
59 min
Retain: The Customer Retention Podcast
How Well Do You Know Your Customers? with Ron Kaufman, CEO of Uplifting Service
In this episode of Retain: The Customer Retention Podcast, host Lauren DeSouza is accompanied by Ron Kaufman, the CEO of Uplifting Service. As a keynote speaker and author who’s considered an authority on all things customer service, Ron has helped transform the cultures of many global brands, including Microsoft, Xerox, and Coca-Cola. He is the author of the New York Times best-seller Uplifting Service, where Ron provides the reader with ways to delight their customers. During their conversation, Lauren and Ron discuss the four categories of value for the customer, why businesses need more than a good product, the...
2023-07-04
39 min
Daily Singapore
Legendary Encounter - Ron Kaufman Randomly Meets Lee Kuan Yew, Learns Valuable Lesson (26 June 2023)
Legendary Encounter - Ron Kaufman Randomly Meets Lee Kuan Yew, Learns Valuable Lesson (26 June 2023) Visit Daily.SG for more info!
2023-06-27
00 min
Doing Customer Experience Right with Stacy Sherman
From Vision to Reality - Building a Customer Service Culture the Right Way with Ron Kaufman
Are you struggling with creating a customer-centric culture or measuring service effectiveness? This episode with customer service culture experts Stacy Sherman and featured guest, Ron Kauffman, share actionable strategies to break siloed thinking in teams, measure service performance the right way, and harness the power of 'Perception Points' for brand differentiation. Plus, you'll learn from a real-life case study of a toxic culture makeover that you can apply to your business and supercharge your customer service standards as a competitive advantage. Learn more at Access our FREE Customer Experience Audit Tool: Grow as a CX Professional with our numerous Book time...
2023-06-18
33 min
Home Base Nation
Mending Invisible Wounds...With Music - Featuring Directors of "Music Vets" Jon Kaufman and El Sawyer
Today’s episode features a conversation with co-directors of the film Music Vets, Jon Kaufman and El Sawyer who discuss their new documentary that shows us how trauma and challenges brought out by war are healed with music. Music Vets highlights the experience of three US Veterans as they process emotions, build coping skills and resilience while combating common and debilitating invisible wounds - posttraumatic stress and traumatic brain injury. It is also a story about transitions, and coming back to one's community, which is not a new concept to El and Jon who discuss their 2013 film, Pull Of Gr...
2023-05-09
47 min
Construction Champions Podcast
Construction Champions Podcast E-13 Sam Kaufman - Build A Business Not A Construction Business
On this episode of Construction Champions Podcast Ron talks with Sam Kaufman who has built his company from $100k a year to $ 6 million a year. We dive deep into the personal development that is required to build a business and scale. Sam’s Bio Sam Kaufman is an entrepreneur, podcast host, leader, husband, and father of 2. He is a firm believer that we must never stop building ourselves in our businesses, homes, and self. Sam started out as a sole proprietor cabinet installer in a van and grew to 7 figures in under 3 years. He...
2023-03-16
24 min
Ideas Having Sex
26. Mike Rinder - A Billion Years
Mike Rinder talks Scientology, L. Ron Hubbard, and his own role in the highest ranks of the church.Follow @IdeasHavingSexx on Twitter.Mike Rinder’s book: A Billion Years: My Escape from a Life in the Highest Ranks of ScientologyMike’s blog, Twitter, and YouTubeMike’s recommendations: The Sociopath Next Door, Troublemaker: Surviving Hollywood and Scientology, Blown for Good: Behind the Iron Curtain of Scientology, Counterfeit Dreams, Bare-Faced Messiah: The True Story of L. Ron Hubbard, and Going Clear: Scientology, Hollywood, and the Prison of BeliefIf you ar...
2023-02-27
1h 22
"The Kitchen Table" Presented by The Pacific Institute Canada
#72 - Adult Development - The Second Half Of Life
In this episode, Gregg and Ron interview Dave Derksen about his own learning pathway after a 30 year career as an educator and administrator. We take child development for granted, but adult development stages are less widely known. Citing psychologist Carl Jung and many others, Gregg, Ron, and Dave lay the groundwork for getting the most out of the second half of life. List of Thought Leaders Carl JungThe Afternoon of Life Abraham Maslow Scott Barry KaufmanTranscend Clare Graves Don BeckSpir...
2022-11-08
1h 02
Press 1 For Nick
[Replay] Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
[Replay] Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service] ABOUT NICK GLIMSDAHL Subscribe to my bi-monthly newsletter Find Press 1 For Nick on YouTube Find me on Twitter Find me on LinkedIn LISTENER SUPPORT Purchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee BOOK RECOMMENDATIONS: Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They pr...
2022-09-12
31 min
The Making of a Thought Leader
Bonus Episode: How to Engage Followers While Evolving Your Thought Leadership Niche
What happens when a recognised thought leader shifts his focus beyond the existing niche of his leadership? In continuation of our discussion, Ron shares how he is going beneath - deeper- into the area of Service Leadership and Uplifting Service Cultures to the world of Care. In this bonus episode, we talk about:- What brought about this shift in his focus?- As an individual, how is he developing his knowledge and eventually thought leadership on the topic?and - How is he engaging his existing community in t...
2022-07-24
22 min
The Making of a Thought Leader
What Does it Take to Be a Thought Leader - with Ron Kaufman
In this phenomenal episode of #TMTLpodcast Ron Kaufman shares foundational concepts on what does is really take to be a thought leader? Ron is one of the world's top 10 recognised gurus in the world of Customer Service. He has built his thought leadership or genuine thinking, as he says, over the last 3 decades. How did he do it? How did he become a recognised thought leader? How did he stay undistracted for so many years? how did he build his community who follow him as their thought leader?In this episode, Ron points out...
2022-07-18
26 min
"The Kitchen Table" Presented by The Pacific Institute Canada
#69 - Life Transitions And Aging
We are built to grow, even as we approach 80 years, or 100. What can applied psychology teach us? Gregg and I begin to explore the concepts available to them. Carl Jung’s “afternoon of life”; Bill Bridges’ transition principles; Scott Barry Kaufman’s self-actualization constructs. How to turn information into knowledge, and finally into application. The first of several podcasts... Carl JungCarl Jung’s “afternoon of life”;Scott Barry Kaufmanhttps://scottbarrykaufman.com William Bridgeshttps://wmbridges.com/about/what-is-transition/
2022-06-06
52 min
Press 1 For Nick
[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]Welcome to another throwback episode! I hope you enjoy it! ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee
2022-05-16
30 min
Press 1 For Nick
[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service] Welcome to another throwback episode! I hope you enjoy it! ABOUT NICK GLIMSDAHL Subscribe to my bi-weekly newsletter Find me on Twitter Find me on LinkedIn LISTENER SUPPORT Purchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive Guide Apparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee BOOK RECOMMENDATIONS: Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting fi...
2022-05-16
30 min
Ron Spomer Outdoors
234: Confessions of a Gun Engraver!
Subscribe to my YouTube channel: http://bit.ly/RonSpomerOutdoorsSubscribe Welcome to the Ron Spomer Outdoors Podcast! In this episode, In this episode, I interview Jesse Kaufman! Jesse is a passionate hunter and gun engraver with decades of experience! Links: Website: https://ronspomeroutdoors.com/ Facebook: https://www.facebook.com/ronspomeroutdoors Instagram: https://www.instagram.com/ronspomer/ Patreon: https://www.patreon.com/RonSpomerOutdoors Who is Ron Spomer For 44 years I’ve had the go...
2022-05-12
51 min
Business Transformation Pitch with The CX Goalkeeper
Uplifting Service with Ron Kaufman - Second Half
The CX Goalkeeper had the great opportunity to interview RON KAUFMAN Ron's LinkedIn Headline: New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert | Keynote Speaker This discussion was split in 2 episodes. On April 4th, the first episode went live Highlights: 00:00 Service Process & Service Perception 6:11 Measurement of service quality 9:35 The future of service ("A customer is anyone who is not me") 13:30 Book suggestion 15:50 Contact details 17:20 Ron's Golden Nugget ... and much more Ron's Contact...
2022-04-18
20 min
Business Transformation Pitch with The CX Goalkeeper
Uplifting Service with Ron Kaufman - First Half
The CX Goalkeeper had the great opportunity to interview RON KAUFMAN Ron's LinkedIn Headline: New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert | Keynote Speaker This discussion was split in 2 episodes. On April 11th, the second episode will be live Highlights: 00:00 Game Start 1:35 Ron Kaufman's Introduction 4:30 Ron's 6 personal values 7:30 Service, Care and Love 8:40 The Grandma story at the Kindergarten 9:40 Uplifting Service 10:30 The definition of Service 14:15 Pillars of the Service Culture 18:30 Excellent Service...
2022-04-11
22 min
Life Science Success
Ron Kaufman
Send us a textIn this first episode of 2022 of the Life Science Success Podcast, I am honored to be joined by Ron Kaufman. Ron is one of the world’s most sought-after educators, thought-leaders, and keynote speakers on customer experience and service culture development. Ron has been quoted in the New York Times, Wall Street Journal, and Harvard Business Review, and for years Global Gurus has ranked him as the #1 customer service guru in the world.
2022-01-10
41 min
Cowpunchers!
The Escape of Prisoner 614 (2018)
The Escape of Prisoner 614 directed by Zach Golden and starring Ron Perlman, Martin Starr, Jake McDorman, and George Sample III. Episode Roundup: The Cowpunchers admire the simple joys of the coffee mugs found in diners. Stu thinks that this movie was just stupid enough; any more dumb and it would have just been unbearably dumb. So stupid. Amy is haunted by Ron Perlman's enormous cranium.
2022-01-02
54 min
Simerjeet Singh Podcast
How to Succeed in a Service Industry? | Ron Kaufman & Simerjeet Singh on Customer Service & Service Excellence
Ron Kaufman has spent his career applying the principles of service excellence and service leadership to help business leaders, companies, governments, and non-profits uplift their service. An acclaimed and highly sought-after global customer service guru, Ron is also the author of the NYT bestseller "Uplifting Service." In this episode of the Beginners Mind Series, Ron and Simerjeet talk about what it takes to succeed in the service industry in a VUCA World. They discuss how with a service mindset and a culture of service excellence, it's possible to grow with your company, raise the bar on customer s...
2021-11-22
46 min
Making It: How to Be a Successful Online Entrepreneur
Express Your Contribution Through Your Business (Ron Kaufman)
Special "Business Revenue Leak Checklist" offer free at http://www.mrse.co/leak.Express Your Contribution Through Your Business (Ron Kaufman)Welcome to Making It! This weekly show explores the lives and stories of entrepreneurs as they share their unique perspectives on their success and the path to making it. Episode summary: Ron Kaufman, the co-founder of Uplifting Service, has made it his mission to help leaders and organizations build service cultures that deliver real, authentic value in communities for employees and customers. Early on...
2021-10-01
10 min
Fueling Creativity in Education
Dr. James Kaufman shares the latest research in Creativity
In this final episode of Season One, Dr. Cyndi Burnett and Dr. Matthew Worwood interview leading creativity researcher, Dr. James Kaufman, about current trends in creativity research and how they might impact the future of education. Dr. Kaufman shares insight into the relationship between creativity and mental health, positivity, and having meaning in one's life. You’ll learn about the Four-C Model of Creativity, what educators need to know about creativity and mental health, and how creativity can help you improve mood and heal from trauma. Plus, Dr. Kaufman sheds light on t...
2021-08-20
27 min
The Spirit of Lux
1. Care-ology and the Circle of Care with Ron Kaufman
Ron Kaufman, the world’s foremost educator on Uplifting Service and New York Times best-selling author, is the founding father of the Care-ology philosophy; the transformation of Service to include authentic Care. Discover the paradigm shift in the hospitality industry, connecting delivery of Service with a commitment to Care that enables genuine well-being for guests and Team Members of The Lux Collective.
2021-08-05
41 min
PeopleHum's LeadersHum
Uplifting Service through Leadership ft. Ron Kaufman
Ron Kaufman talks to peopleHum about uplifting service through leadership. Listen to the entire episode to know more. If you like our content, please follow for more!
2021-07-26
31 min
peopleHum's Podcast
Uplifting Service through Leadership ft. Ron Kaufman
Ron Kaufman talks to peopleHum about uplifting service through leadership. Listen to the entire episode to know more. If you like our content, please follow for more!
2021-07-26
31 min
CX...Oh!
Serve Better, Care More, Love Life ft Ron Kaufman
CX...Oh! goes live with my birthday special episode today ;) and we are with the World's No. 1 Service Guru Ron Kaufman. Yay!!! As the title 'Serve Better, Care More, Love Life' directs, we'll explore the following questions as we embark on this maiden voyage. - What is service? - Why does this term have a bad reputation historically? - What entails being a service professional? - How better service translates to a better world? Ron's LinkedIn profile: https://www.linkedin.com/in/ronkaufman
2021-06-16
15 min
Politics and Poetry
Politics & Poetry Episode 3: President Jimmy Carter
We're excited to launch our third episode of Politics & Poetry, a new podcast about the power of poetry to engage us in political conversations. Join three generations of political activists and poetry lovers as we read and share a curated collection of ideas written by critics, reporters, authors, poets, historians and politicians to spur thoughtful discussion about the ways that poetry and politics intersect. In this month's episode, we're featuring President Jimmy Carter, beloved leader of our nation, naval officer, global human rights activist, Nobel Peace Prize winner, and American poet. In his boo...
2021-05-21
37 min
Fueling Creativity in Education
When is Creativity appropriate? Part One with Dr. Ron Beghetto
How do you teach kids to be creative and behave appropriately within the constraints of the classroom? In this episode of Fueling Creativity, Dr. Cyndi Burnett and Dr. Matthew Worwood speak with Dr. Ron Beghetto, a renowned expert on creative thought and action in educational settings. Ron is also the Editor for the Journal of Creative Behavior, Editor for Review of Research in Education, Series Editor for Creative Theory and Action in Education (Springer Books), and has served as a creativity advisor for LEGO Foundation and the Cartoon Network. Tune in to learn about Ron’s d...
2021-05-14
15 min
Press 1 For Nick
Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
Ron talks about:· What it takes to build a service culture· The difference between excellent service and service culture· And the importance of a service mindsetThe person who has influenced Ron the most in the past year:Afeef HussainHis note to all customer service professionals:“Be grateful for the privilege you have for today to touch and uplift other people’s lives.” Transcript: https://press1fornick.com/ron-kaufman/ JOIN THE PRESS 1 F...
2021-05-13
30 min
Press 1 For Nick
Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
Ron talks about: · What it takes to build a service culture · The difference between excellent service and service culture · And the importance of a service mindset
2021-05-13
30 min
Serve Conscious
The Future is Service | feat. Ron Kaufman | Ep. 96
So fortunate that Ron Kaufman could offer me some of his time and wisdom for a superpowered conversation around his lifelong mission to transform how organizations serve. I first discovered him in reading his best-selling book Uplifting Service, which I now consider required reading for anyone looking to make their organization have extraordinary - from the interior culture to the final product. He looks at the system of service in a particularly holistic way - every dimension matters and can be continually fine-tuned like a luxury automobile. One could call him a thought leader in "the art...
2021-03-02
47 min
Speaking Business podcast
141 Uplifting Service with Ron Kaufman
My guest is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He helps leaders, teams, and organisations learn how to serve better, care more, and generate new value in the world. He is author of the book, Uplifting Service, and fourteen other books on service, business and inspiration. For three years in a row, GlobalGurus has rated him the #1 Customer Service Guru in the World. He is a man on a mission – to uplift the spirit and quality of service and care everywhere in the world – including with us here today...
2021-02-16
26 min
Grey Matter Radio Hour
Episode 9 pt. 1 - with Wendy Polland - Musical Writer & Performer and sidekick to Andy Kaufman
_00:00 Bumper _48:00 Intro _01:29 Self Congrats _02:00 ‘the one about the Traveling Salesman? _02:16 My Kind of Town…(NOT)! _05:06 2 years & 3 grades? _05:52 Momma got chops! _07:34 Hangin’ with Marty & Elayne _08:06 The Luigi’s Connection _08:24 Irene’s Living Room Serenade _09:12 Alfred, Mae West, & Relativity? _09:46 I Don’t Do Math. _11:26 Laurel Canyon
2020-11-25
1h 03
GRACE under Pressure John Baldoni
GRACE under pressure: John Baldoni with Ron Kaufman
Ron Kaufman is one of the world's leading expert in customer service and best-selling author of "Uplifting Service”! Ron provides insight into how the concept of CARE enables executives to make customer service sustainable for customers, colleagues and communities. www.ronkaufman.com
2020-11-24
29 min
People and Projects Podcast: Project Management Podcast
PPP 307 | Want to Take On More Responsibility? Listen to This First
Rising to Power The good news? You're getting opportunities for more responsibility. The bad news? It might just be more painful than you think. Ron Carucci joins us for episode 307 to talk about his insightful book Rising to Power: The Journey of Exceptional Executives. Ron shares insights to help you prepare for increasing levels of responsibility that will both inspire and challenge you. And he shares some insights about his upcoming book about honesty. I can't wait to share this episode with you! Learn more about Ron at navalent.com/. After you listen...
2020-11-07
49 min
Collective Genius Code with Gil Petersil
8. Uplifting Service Culture for a Breakthrough in Business and Life (with Ron Kaufman)
During this podcast Ron goes way beyond the classic understanding of service. It is much more than just serving your customer. He proves the connection between “service” and “care”. And tells how the connotation of these two words has changed throughout the years which leads us to shift in our mind. 0:00 Introduction 3:06 Ron’s journey in service industry 10:10 Care and service - what they have in common? 18:40 Action to take 22:00 How to ingrate service culture inside your company? 26:49 Can customer service be used a business development approach? 31:0...
2020-08-02
1h 01
SuperCreativity Podcast with James Taylor | Creativity, Innovation and Inspiring Ideas
CL271: James Taylor interviews Ron Kaufman, they talk about the book as a brochure for your business
In this episode we learn from Ron Kaufman and they talk about the book as a brochure for your business. Please SUBSCRIBE ►http://bit.ly/JTme-ytsub ♥️ Your Support Appreciated! FOLLOW ME: Website: https://www.jamestaylor.me LinkedIn: http://bit.ly/JTme-linkedin Instagram: http://bit.ly/JTme-ig Twitter: http://bit.ly/JTme-twitter Facebook: http://bit.ly/JTme-facebook Ron is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He is the author of the New York Times bestseller, Uplifting Service, and fourteen other books on...
2020-07-28
44 min
People and Projects Podcast: Project Management Podcast
PPP 299 | How to Give Your Employees Their Brains Back Through Outrageous Empowerment, with author Ron Lovett
Learning to Scale as a Leader If you lead teams and projects, one of the challenges we eventually face is scale. Inevitably, we’re faced with bigger challenges, larger teams, more complexity, and--as we do that--we start to get in our own way. We become the bottlenecks ourselves, or we allow an insidious swamp of policies and procedures to grow to the point that everything takes longer. And in the process, we start to suck the life out of our people. In this episode, we're joined by Ron Lovett to talk about his book Outrageous Em...
2020-07-22
48 min
Elevated Entrepreneur Podcast
BONUS EPISODE - The Entrepreneur's Secret Marketing Weapon
Send us a textWelcome to a very special and bonus episode of the Elevated Entrepreneur Podcast! In the previous episode, which is episode number 8, I’m talking to Surbhi from Digital Genie and we are talking about ideal customers, personas, and how they’re so important to any business.While we were recording that episode, Surbhi and I got to talking about her experience as a marketer, working for Ron Kaufman, the author of the Uplifting Service Series. I highly recommend these books if you haven’t had the chance to check them out as the...
2020-07-10
11 min
Silverball Chronicles (TPN) - Pinball
Stern Electronics… No, Not That Stern
Want to Support the Show? Visit our Patreon at www.patreon.com/silverballchronicles Or pick up a tee shirt at https://tinyurl.com/kz5xt4hc Episode Summary Before Stern Pinball Inc., which dominates the pinball landscape today, there was Stern Electronics, our second episode’s topic. We cover where Stern Electronics came from, Sam and Gary Stern’s early years, Dave mispronouncing names, the change from electro-mechanical pinball to solid state, the sketchiness around that transition, legendary designer Steve Kirk, Stern’s wild art, and the death of S...
2020-06-26
2h 03
Silverball Chronicles: A Pinball History Podcast
Stern Electronics… No, Not That Stern
Want to Support the Show? Visit our Patreon at www.patreon.com/silverballchronicles Or pick up a tee shirt at https://tinyurl.com/kz5xt4hc Episode Summary Before Stern Pinball Inc., which dominates the pinball landscape today, there was Stern Electronics, our second episode’s topic. We cover where Stern Electronics came from, Sam and Gary Stern’s early years, Dave mispronouncing names, the change from electro-mechanical pinball to solid state, the sketchiness around that transition, legendary designer Steve Kirk, Stern’s wild art, and the death of S...
2020-06-26
2h 03
The Inspiring Talk
Developing a Service Mindset For Your Success with NYT Bestselling Author Ron Kaufman: TIT89
Ron Kaufman is the world’s leading educator for uplifting customer service and building service cultures. He has helped companies like Singapore Airlines, Citibank, Johnson & Johnson, Microsoft and many more to leverage the power of service culture. Ron is rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, His energetic keynote speeches and workshops have inspired millions across the world. He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Want to start your...
2020-05-26
40 min
Can't Win 4 Losing
The Stanley Can: The Washington Capitals and the Worst Season Ever
The Washington Capitals were the worst team in NHL history in their inaugural year. By late March they'd played 37 road games without earning so much as a point, and they'd lost 17 straight overall. Then they got a win. "The reaction was totally frickin' crazy," says goalie Ron Low, who with teammates Ron Lalonde and Jack Lynch helps tell the story of the Stanley Can Caps. Plus: Steve Paulo's No Whine Timeline lets you know when it's OK to complain about your lousy team. Originally published Sept. 30, 2017.
2020-05-03
22 min
Small Town Big Church Podcast
254 – Emotional Health in a Time of Crisis – Interview with Pastor Ron Barefoot
2020-03-23
48 min
Sales & Marketing Stories by Concurate.
How LUX* resorts rose like Phoenix from ashes (verge of bankruptcy) to ranking in TOP 5 hotels?
We have probably seen companies going bankrupt. But rarely we get to see companies rising like phoenix after hitting the rock bottom. This is one such story. Under the leadership Mr. Paul Jones, CEO, LUX* chain of resorts and guidance from Mr. Ron Kaufman: LUX* resorts are TOP rated by thousands of their happy guests. LUX* has managed to curated Service Excellence DNA in each of its employee. LUX* makes vacation unforgettable for its guests. A beautiful memory to cherish always.
2020-03-09
14 min
Punk CX: Customer Experience Insights with Adrian Swinscoe
Compliments received are a leading indicator of service culture improvement - Interview with Ron Kaufman of UP! Your Service
Today’s interview is with Ron Kaufman, Founder and Chairman of UP! Your Service and author of New York Times bestselling Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. Ron joins me today to talk about uplifting service, building a service culture, some examples of companies that are excelling at this and and why that’s important that every company builds their own service culture. This interview follows on from my recent interview: Proactive customer service will pay back ten fold – Interview with Matt Lautz of Corvisa - and is number...
2019-12-27
19 min
Lyons Tactical & Survival Show
Guyger Follow Up & Why Are Cops Dying Every Day?
Well the verdict is in and Guyger got 10. But did anything good come from this case? And why are cops dying on a daily basis? Ron Lyons & Brad Kaufman dive deep into these topics and more!
2019-12-13
24 min
Lyons Tactical & Survival Show
All About The Amber Guyger Case
Amber Guyger. An apartment. Words exchanged and rounds fired. Is this a case of murder or an accident with tragic consequences? And, will there be riots? Find out what former officers Ron Lyons & Brad Kaufman think.
2019-09-27
43 min
Lyons Tactical & Survival Show
Mass Shootings And What You Can Do About Them
Mass shootings are horrific events that many people are not prepared to deal with. In this episode, Ron Lyons and Brad Kaufman, both former law enforcement officers talk candidly and openly about what you can do to be better prepared.
2019-09-03
37 min
Lyons Tactical & Survival Show
Water Dousing The Cops: How Did We Get Here
It's all over the news: cops everywhere getting doused with buckets of water. How did we get here as a society? Where is common respect and courtesy these days? More importantly, where do we go from here? In this episode, former police officers Ron Lyons and Brad Kaufman discuss this disturbing trend and how we may be able to come together as a country to change our direction before it's too late.
2019-07-26
33 min
Ron Lyons Real Estate Show
All About Mergers & Acquisitions With Guest Brad Kaufman
As a real estate agent and Realtor, Ron Lyons has worked on many real estate deals. At times, when dealing with commercial real estate transactions, Ron has been called to handle the disposition of the building or property, however, the sale of the actual business is always best left up to the experts who handle mergers & acquisitions. In this episode, Ron Lyons has guest Brad Kaufman, a merger and acquisition specialist from Nedrow Business Advisors. Ron and Brad talk all about the most important things a business owner should consider when selling a business. One example of a...
2019-07-25
31 min
Lyons Tactical & Survival Show
Cop Gaffs [Dumb Things That Cops Do But Won't Admit]
Everyone makes mistakes and cops are not immune to that either. The difference is that cops have a certain level of professionalism that they work hard to maintain, so when you see a cop gaff something, it's usually pretty funny. In this episode, former police officers Ron Lyons and Brad Kaufman talk about some of their most famous gaffs. For example, imagine pulling someone over and taking care of that traffic stop but then driving away and forgetting to turn off the overheads (lights on top of the car.) You may be driving up the road at 35...
2019-07-21
38 min
Lyons Tactical & Survival Show
So You Want To Be A Cop?
Being a police officer today has to be one of the most challenging things to do. An entitled society, complete disregard for law enforcement and a rapidly changing counter culture presence makes it a horrible time to be a cop. But, you still want to give it a try? In this episode, Ron Lyons and Brad Kaufman discuss why some people still feel compelled to be police officers. Are they talking to you? Do you wonder what it's like on the inside? Listen to this episode to discover what the old heads think about becoming a cop...
2019-07-09
1h 00
Lyons Tactical & Survival Show
The Essentials For Any Outdoor Adventure
Survivalism isn't something that is reserved for major emergencies or disasters. In fact, it's much more likely that you will need the basics of survival in a traditional situation like a camping or hiking trip long before you will need supplies for a grid down situation. In this episode, Ron Lyons and Brad Kaufman discuss the basics that you should consider before taking off on any outdoor adventure. Not meant to be a detailed look at the gear and supplies, but rather a refresher and inspiration to provoke thought on your part before you take off for t...
2019-07-04
42 min
Lyons Tactical & Survival Show
Things Everyone Should Know About Cops
In this episode, B-Rad is inspired by an article from www.Copone.com; so we discuss the things that everyone should know about cops. For example, have you ever considered that cops get ready for work every day by dressing for battle? Police officers have to gear up both in what they wear and how they think in order to make it through the day. Find out what Ron Lyons and Brad Kaufman think about this and so many other things that everyone would know about cops. Also, Brad and Ron filmed a product review recently which ha...
2019-07-01
40 min
Live Brave with Dr Margie Warrell
Ron Kaufman: The power of a service-centred life
New York Times Bestselling Author Ron Kaufman has built an international reputation as an expert on customer service. Yet his passion for service goes far beyond a transactional exchange. In this high energy and thought-provoking conversation, Margie and Ron unpack what it means, and what it takes, to live life in service of others. If you’re ready to be inspired… listen up!
2019-05-22
38 min
Tent Talks
19. Creativity (with Professor James Kaufman)
In this episode of Tent Talks, I speak with Dr. James Kaufman, who is a Professor of Educational Psychology at the University of Connecticut. Dr. Kaufman is one of the world’s leading experts on the study of creativity. He is the author/editor of more than 35 books, including Creativity 101 (2nd Edition, 2016) and the Cambridge Handbook of Creativity (with Robert Sternberg; 2010). He has also published 250 papers, including the study that spawned the “Sylvia Plath Effect” and three well-known theories of creativity, including (with Ron Beghetto) the Four-C Model of Creativity. In this episode, Dr. Kaufman and I have a wide rangi...
2019-05-03
1h 44
Tent Talks
19. Creativity (with Professor James Kaufman)
In this episode of Tent Talks, I speak with Dr. James Kaufman, who is a Professor of Educational Psychology at the University of Connecticut. Dr. Kaufman is one of the world’s leading experts on the study of creativity. He is the author/editor of more than 35 books, including Creativity 101 (2nd Edition, 2016) and the Cambridge Handbook of Creativity (with Robert Sternberg; 2010). He has also published 250 papers, including the study that spawned the “Sylvia Plath Effect” and three well-known theories of creativity, including (with Ron Beghetto) the Four-C Model of Creativity. In this episode, Dr. Kaufman and I have a wide rangi...
2019-05-03
1h 44
Consulting Success Podcast
Customer Service Is An Advantage In Consulting with Ron Kaufman: Podcast #83
Excellent customer service is vital for business growth as cliché as it may sound. Being one of the most important elements in sales and marketing, it needs deep focus and expertise, even in the consulting arena. Ron Kaufman, ranked as the number one customer service guru in the world by Global Gurus, knows the drill. As he dives into his journey from managing Frisbee festivals to exploring and winning in the consulting and speaking fields, Ron provides knowledge and insight for consultants on mastering sales conversations, building valuable relationships, understanding the concept of “service,” and learning to productize your produ...
2019-04-08
38 min
The Political Life
Ron Kaufman's Master Class on Campaigns and the Executive Branch
Ron Kaufman is a Senior Advisor in the Public Policy and Regulation practice at Dentons. He focuses on providing government affairs services to public and private sector clients nationwide. Mr. Kaufman is a highly experienced political strategist who has served as a senior advisor to US Presidents, Governors, Members of Congress, and a host of elected and appointed officials at every level of government. After having helped lay the political foundation for his successful 1988 presidential campaign, Mr. Kaufman served in the Administration of President George H.W. Bush, initially as White House Personnel Director and then as A...
2018-11-12
59 min
Technocracy
Jay Kaufman - Guest mix for Mr. Rain's Nite Grooves on OSradio 104.8 FM, Osnabrück, Germany
Here is the guest mix I did for Mr. Rain's NiteGrooves Radio Show on OSradio 104.8 FM in Osnabrück, Germany on March 28th, 2013. I've included the entire two hour radio show. A full 320 kps version is to come without the radio vocal spots. You can find more about Mr. Rain through here: https://soundcloud.com/mrrain http://www.beatport.com/artist/mr-rain/203371 https://www.facebook.com/rainmusic.de OSradio - Osnabrück, Germany: http://www.osradio.de/ ARTIST - TRACK TITLE - LABEL - CATALOGUE NUMBER 1. The White Lamp...
2017-05-03
00 min
zetatesters
ZT 48 Hábitos y «Conversaciones cruciales» de Kerry Patterson, Joseph Grenny, Ron McMillan y Al Switzler
En este primer episodio del año hemos decidido empezar con el turno de acciones. Luego hemos hablado de hábitos largo y tendido. Finalmente hemos comentado el gran libro «Conversaciones cruciales» de Kerry Patterson, Joseph Grenny, Ron McMillan y Al Switzler. Carles Caño invita a cualquier zetatester interesado en la comunicación y el mundo de hablar en público a que entréis al grupo de Telegram «Presentásticos«. [Web] Zencastr – High Fidelity Podcasting. [Web] Bubok – Distribución nacional e internacional de libros de autores noveles. [Web] Lulu.com –...
2017-01-10
00 min
Ultimate Concerns
This Wicked World
Can we achieve our highest moral aspirations through political effort? Can we even expect significant, long-term moral improvement in government? If not, what kinds of community are most worthy of our time and energy? Peter Kaufman and I discuss these questions, drawing on the countercultural, pessimistic political theories of Saint Augustine and Giorgio Agamben. The first part of the interview is about Augustine’s political theology. Kaufman argues that Augustine turned away from his own early political ambitions and became increasingly convinced that politics was fueled by a corrupting lust for domination. We discuss Augustine’s City of G...
2016-12-13
00 min
Over Klanten Gesproken
OKG 31 - Jubileum aflevering met Ron Kaufman
In deze speciale jubileum aflevering van Over Klanten Gesproken heb ik één van 's werelds grootste service goeroe's te gast: Ron Kaufman. We hebben het over hoe je een klantgerichte cultuur bouwt in je organisatie.
2016-10-12
25 min
Great Work Insights
ron kaufman and creating uplifting customer service experiences [podcast]
In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Ron Kaufman, founder and chairman of Up! Your Service, a methodology that aligns, integrates and accelerates activity in three essential areas: Service Leadership, Service Education, and The 12 Building Blocks of Service Culture. You will learn: About the...Read More
2016-07-13
23 min
Hog Butcher Radio Hour
Episode 5 - Bill Zehme
Andy Kaufman, Johnny Carson, Warren Beatty, David Letterman… Author and celebrity profile writer Bill Zehme has never shied away from enigmatic subjects. In fact, he’s always been drawn to the seemingly unknowable figures in our popular culture. In today’s episode we talk to the man that Cameron Crowe called “The King Of The First Sentence” about his legendary career, his forthcoming Johnny Carson biography, the death of the magazine, and what got him through his 2-year battle with cancer. Also on the podcast, in light of the ongoing controversies regarding presidential candidates’ appropriating rock songs as their campaign songs, (ie...
2016-03-17
1h 05
Marketing Consultant Jason Drohn, Ron Kaufman, Dr. Robert Kriegel, Chris Martenson
Jason Drohn has been marketing online for 8 years, working with hundreds of businesses and thousands of entrepreneurs through his courses and done-for-you services. He’s best know for his ‘quickest path to cash’ strategies where he cuts years of testing and development out of his client’s lives, and delivers sales funnels that that are both automated and profitable Ron Kaufman the world’s leading educator and motivator for uplifting customer service and building strong service cultures. He is author of the book Uplifting Service and fourteen other books on service, business and inspiration Dr. Robert Kriegel NY Times bestselling author who US...
2015-05-18
00 min
Empower World: The Coaching and Leadership Podcast
Ep. 5 - Ron Kaufman of Up! Your Service
UP! Your Service Founder and Chairman Ron Kaufman has helped companies in every continent of the world for over two decades to build a culture of uplifting service that delivers better business results year after year. Ron is a sought-after educator, consultant, thought-leader and customer service speaker on the topic of achieving superior customer service. We talk to Ron about making the most of our unique talents, skills and capabilities is a must if we want to live a fulfilling life. He also shares the challenges he and his family have overcome to create an inspirational life. Enjoy!
2015-05-04
20 min
Making Excellent Customer the Standard
Ron Kaufman - How do you create Uplifting Service?
I had the privilege of interviewing Ron Kaufman who is on a personal mission to uplift the world by helping people learn how to create value for others. Ron has written a book called “Uplifting Service” which he describes in detail how you can create an “uplifting” service culture in your workplace. (He actually announced his new book for this first time anywhere on the podcast! So… I won’t spill the beans here… you’re just going to have to listen to find out about it!) Ron defines service as “Taking Action to create value for someone e...
2014-10-29
28 min
How to Discover Free Audiobook in Self Development, Motivation & Inspiration
Uplifting Service by Ron Kaufman | Free Audiobook
Listen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Uplifting Service Author: Ron Kaufman Narrator: Adam Danoff Format: Unabridged Length: 7 hrs and 30 mins Language: English Release date: 06-18-14 Publisher: Ronald Andrew Kaufman Genres: Self Development, Motivation & Inspiration Summary: We are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take-off and land safely every time; and, when launching a new product, companies lay out a plan that all employees follow. But when it comes to building a strong service culture...
2014-06-18
7h 30
Raise Your Game
How to Build a Better Business with Service
Ron Kaufman is a premiere thought leader, educator, consultant, and speaker on uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents the powerful insights and global best practices he has learned from working with clients on every continent for more than twenty years. He is the best selling author of "Uplifting Service: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet" and many other inspiring books on service and business. Ron shares some tips on "How to Build a Better Business with Service".See omnys...
2012-08-07
16 min
How to Download Free Audiobook in Radio & TV, Entertainment
Ron & Fez, Bob Zmuda and Rich Vos, October 7, 2014 by Ron & Fez | Free Audiobook
Listen to full audiobooks for free on :https://hotaudiobook.com/freeTitle: Ron & Fez, Bob Zmuda and Rich Vos, October 7, 2014 Author: Ron & Fez Narrator: Ron & Fez Format: Original Recording Length: 2 hrs and 41 mins Language: English Release date: 10-07-14 Publisher: XM Satellite Radio Genres: Radio & TV, Entertainment Summary: Today on Ron & Fez, the guys welcome Michele in studio before comedian Rich Vos stops by and talks about the dad from 7th Heaven being accused of child molestation and his mysterious headaches before we welcome Bob Zmuda in studio to talk about Andy Kaufman faking his own death. We talk about if...
1970-01-01
2h 41