Shows
Steak House Hall of FameThe Prime Ministers 122225Join Host Ron Small with fellow Prime Minister Colonel Greg Kitchens, along with Kurt Kitchens, our Guest Prime Minister. In this episode Kurt takes us through his original experience at Bob's Steak & Chop House in Dallas and a recent meal at Bob's Steak & Chop House in Austin. Did they make the cut? We then travel to Washington, DC where Colonel Greg Kitchens walks us through a meal he shared with fellow Prime Minister Stuart Kaufman (who was out sick today) at The Prime Rib. The original Prime Rib is in Baltimore, so is this DC version "induction-worthy?" And finally I get t...
2025-12-2340 minSteak House Hall of FameThe "Mixed Bag" with The Prime Ministers and special guest Ryan BerberianJoin Host Ron Small as you buckle your seatbelts for a wild ride with Steak House Hall of Fame and our big panel discussion including Prime Ministers Jim Doherty, Stuart Kaufman, Colonel Greg Kitchens and yours truly. Also joining us is special guest Ryan Berberian with his eye-opening introduction to the Steak House Hall of Fame APP (and this is unsolicited, I might add) and using our technology to find a great Steak House in Palm Springs, CA. Let me also point out there were several, shall we say, technology challenges, with our dear friend Stuart Kaufman appearing fro...
2025-12-0645 minSteak House Hall of FameThe Prime Ministers visit Thoroughbreds Steak House in Myrtle Beach, SCJoin Host Ron Small as he welcomes back to the studio Stuart Kaufman and Colonel Greg Kitchens, collectively now known as The Prime Ministers. With their mutual love of fine Steak Houses (who isn't?) these close friends travel to great Steak Houses across the country to deem if they are "induction-worthy" into the Steak House Hall of Fame. And who knows, you just may be invited to join us as a guest Prime Minister when we visit your hometown.In this episode we travel to the golf and beach mecca of Myrtle Beach, South Carolina to dine at Th...
2025-10-2836 min
The SMARTA Podcast#1 Customer Experience Guru: The 12 Secrets to Service Excellence - Ron KaufmanWhat does it really mean to uplift service, and why does it matter more now than ever?In this episode of The SMARTA Podcast, I sit down with Ron Kaufman, New York Times bestselling author of Uplifting Service, globally ranked customer service expert, and one of the world’s top keynote speakers on leadership, culture, and service excellence. For over 30 years, Ron has helped organizations from Singapore Airlines to Fortune 500 companies build cultures of service that transform both business outcomes and human connection.Together, we explore the mindset and to...
2025-09-1552 min
Invested by AlephFiverr CEO Micha Kaufman on How a Story in CNBC Beat Fiverr’s $8M Super Bowl Ad, the Right Way to Go Public, How Your Boss isn’t Responsible for Your Career, Why Freelancers Move Faster Than Employees, and How AI is Raising the Floor–not the CeilingOn this episode of Invested, Michael hosts Micha Kaufman, the founder and CEO of Fiverr - the global freelance marketplace that helped define the gig economy. Since launching the platform in 2010, Micha has led Fiverr from a scrappy, bootstrapped startup into a publicly traded company offering millions of services across hundreds of categories. Before that, he built three other companies and began his career as an intellectual property lawyer, where he was involved in drafting what he describes as Google’s first patent in Israel. A vocal advocate for self-reliance in the age of AI, Micha believes freelancers are be...
2025-07-301h 25
YanaTV - The Human Side of Leaders#25 World’s No.1 Customer Experience Guru Shares How Being A Good Customer Can Improve Service | Ron KaufmanIn today's episode, I had the pleasure of sitting down with Ron Kaufman, world’s no.1 customer experience guru six times in a row.We delved into Ron's rich insights on service, leadership, and the art of creating value. From his experiences in Singapore to global observations, Ron emphasized the pivotal role of both service providers and customers in elevating the overall service experience.Join us for a conversation that sheds light on service leadership, the dynamics of creating value, and the profound impact it has on individuals and co...
2025-07-1824 min
The Ron ShowTuesday, June 24, 2025 - 'Dobbs' at 3: nevertheless, pro-choice advocates persist | the disparate tactics on diplomacyOn this, the third anniversary of the Trump-packed Supreme Court's 'Dobbs' decision overturning 'Roe v Wade,' it's notable that abortion rates are actually up in states with and without abortion bans on the books, according to a recent study. Still, pro-choice activists and Georgia Democrats made their case throughout the day that women deserve the right to bodily autonomy.
On with me today to discuss the state of women's reproductive rights in Georgia and the U.S. is Georgia WIN List executive director Melita Easters.
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Melita stuck around to share her insights on the dichotomy between (President Jimmy) Carter-era f...
2025-06-2544 min
The Ron Show'Dobbs' at 3: nevertheless, choice allies persist | the disparate tactics on Middle East diplomacyOn this, the third anniversary of the Trump-packed Supreme Court's 'Dobbs' decision overturning 'Roe v Wade,' it's notable that abortion rates are actually up in states with and without abortion bans on the books, according to a recent study. Still, pro-choice activists and Georgia Democrats made their case throughout the day that women deserve the right to bodily autonomy. On with me today to discuss the state of women's reproductive rights in Georgia and the U.S. is Georgia WIN List executive director Melita Easters.------Melita stuck around to share her...
2025-06-2544 min
Hacker Valley StudioThe AI That Tried to Escape with Ron EddingsWhat happens when AI refuses to be replaced? This episode kicks off with a chilling real-world example of an AI threatening blackmail—and only gets more intense from there.
Host Ron Eddings unpacks the terrifyingly innovative ways AI is altering the cybersecurity threat landscape. From deepfakes convincing enough to fool your own family to auto-summarizing email clients acting as unintentional insiders, the stakes have never been higher. Ron also shares insights from his brand-new book Attack Surface Management, co-authored with MJ Kaufman and published by O'Reilly, and breaks down why the simplest social engineering tactics remain the mo...
2025-06-1223 minSteak House Hall of FameRoad Trip to Hal's The Steakhouse in AtlantaJoin Host Ron Small as he welcomes dear friends and Steak House Aficionados Stuart Kaufman and Colonel Greg Kitchens in the studio, and Jim Doherty on the phone, as they enjoy reminiscing about a recent road trip to Atlanta to "test" Hal's - The Steak House and determine if it's "induction worthy." This is the first time The Steak House Hall of Fame has done such an experiment (and it won't be the last) and you will enjoy the obvious camaraderie, as well as the mouthwatering descriptions of the meal. Will Hal's make the cut? Listen and find out
2025-06-0444 minSteak House Hall of FameStuart Kaufman - A Steak House AficionadoJoin Host Ron Small as he welcomes his dear friend, and self-proclaimed Steak House Aficionado Stuart Kaufman for some lively chat about Steak House etiquette, favorite Steak Houses...and one not-so-favorite.
2025-05-0323 min
The Learning+ PodcastEp. 18: Building Service Cultures That Power Organizations with Ron KaufmanWhat if service wasn’t just a department, but a way of thinking across your entire organization?In this episode of The Learning+ Podcast, Ron Kaufman - global expert on service culture and best-selling author of Uplifting Service - joins us to break down what it really takes to build a culture of continuous service improvement. We explore why mindset can't be taught in a day, how tools and actions shape culture, and why service is about creating value for everyone you interact with - not just customers. Practical, powerful, and yes, even a little funny - yo...
2025-04-2853 min
Barrel Aged Flicks Podcast(Ep. 234) The Toxic Avenger: A Cult Classic Revisited - hosted by Ron & Stew#podcast #troma #thetoxicavenger #independentfilmmaking
In this episode, the Ron and Stew dive deep into the cult classic 'The Toxic Avenger,' discussing its themes, characters, and the unique style of director Lloyd Kaufman. They share their reactions to the film, favorite scenes, and the impact it has had on B-movie culture. The conversation also touches on the upcoming remake and how it compares to the original. With a mix of humor and nostalgia, the hosts reflect on their love for this outrageous film and its place in cinematic history.
“Visit our store at http://tee.pub/lic/GPff04GCI04 to...
2025-02-031h 26
The Comedy Club PodcastRight Now at The Comedy Club | Ron Funches | Ep 5Right Now at The Comedy Club | Ron Funches | Ep 5Right Now at the Comedy Club is the weekly podcast of The Comedy Club of Kansas City.Hosted by: Dustin KaufmanFeaturing Ron Funches w/Gabe Dinger and Dayton BissettYou can find Ron Funches touring in a city near you by checking his upcoming shows: https://ronfunches.com/ and on socials via @ronfunch
2024-12-161h 04
Heverton Anunciação e Universidade do Consumidor te inspiram a inovar na relação empresa e clientesTrends for 2025 by Ron Kaufman
What will 2025 be like? My Universidade do Consumidor and I have gathered the visions of renowned professionals worldwide and will share them here every three days during November and December. Follow, comment, and share!
Guests such as:
✅ Marilu Lopez, México, Vice President DAMA Internacional for Data Management. and she offers my audience a 30% discount to get my book at https://lnkd.in/dZegvV5v with coupon SEGDA30
✅ Todd Ericson, USA, director of the Inspiration 4 space mission to send the first 4 consumers into space on Space X
✅ •Shep Hyken, USA, New York Time Bestselling Author in CX
✅ Ron Kaufman , Singapore...
2024-11-0804 min
CX Unplugged002- A New Way to Define "Customer" - CX UnpluggedEver wondered how the top professionals in multifamily achieve lasting success?
It's all about delivering value; today, we're diving deep into what that means.
In this episode of CX Unplugged, Gabrielle Gonzalez explores the essence of service in the multifamily industry, drawing on insights from Ron Kaufman’s definition: “Service is taking action that creates value for someone else.”
We’ll hear from industry leaders who’ve mastered customer-centric strategies, driving their success across various segments.
But it's not all about...
2024-08-3132 min
Multifamily Media Network001 - A New Way to Define "Customer" - CX UnpluggedHave you ever wondered how the top professionals in multifamily achieve lasting success?
It's all about delivering value; today, we're diving deep into what that means.
In this episode of CX Unplugged, Gabrielle Gonzalez explores the essence of service in the multifamily industry, drawing on insights from Ron Kaufman’s definition: “Service is taking action that creates value for someone else.”
We’ll hear from industry leaders who’ve mastered customer-centric strategies, driving their success across various segments.
But it's not all about victories—we're also unpacking some mistakes made along the way, offering you valuable lessons and maybe even a laugh...
2024-08-3132 min
PulseRon Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11Ron Kaufman: Customer Service Excellence, Culture Transformation, AI in CX | Pulse by Intuji #11Description:Discover the secrets of customer service excellence and culture transformation with Ron Kaufman, CEO of Uplifting Service, in this episode of Pulse by Intuji. Learn how to elevate your organisation's service delivery and delight customers in today's AI-driven world.Topics Covered:00:00 Introduction00:22 Ron’s Early Influences01:19 Ron’s Work in Singapore04:03 Defining Service05:42 U...
2024-08-2954 minCX Unplugged001 | A New Way to Define "Customer" | CX UnpluggedHey there! Gabrielle Gonzalez here—after 20 years in the multifamily industry, I've discovered something crucial: our customers are so much more than just residents.
Want to know who else makes the list?
In this debut episode of CX Unplugged, I discuss what "service" truly means in the multifamily space.
Inspired by Ron Kaufman's definition—taking action that creates value for someone else—I challenge the traditional view of the customer as just the resident.
Instead, I explore a broader spectr...
2024-08-2208 minMultifamily Media Network001 | A New Way to Define "Customer" | CX UnpluggedHey there! Gabrielle Gonzalez here—after 20 years in the multifamily industry, I've discovered something crucial: our customers are so much more than just residents.
Want to know who else makes the list?
In this debut episode of CX Unplugged, I discuss what "service" truly means in the multifamily space.
Inspired by Ron Kaufman's definition—taking action that creates value for someone else—I challenge the traditional view of the customer as just the resident.
Instead, I explore a broader spectr...
2024-08-2106 min
People and Projects Podcast: Project Management PodcastPPP 419 | How to Fix Your Boss (and Your Team), with Molly McGrathSummary In this episode, Andy interviews Molly McGrath, author of the book Fix My Boss: A Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase The Bottom Line. They discuss practical ways to improve the relationship between bosses and employees, including having courageous conversations, setting clear expectations, and implementing accountability measures. Molly emphasizes the importance of focus management and prioritization to combat the feeling of being busy. She also shares insights on empowering women in the workplace and applying project management principles to family life. Overall, the conversation provides actionable strategies for both managers and employees...
2024-06-2539 min
My Movie DNA27. Michele Kaufman (Enjoy The Ride Records) - My Movie DNAIn episode 27, Johnny talks to Michele Kaufman, one half of the team behind Enjoy The Ride Records.Michele works alongside label founder Ross Shotland at Enjoy The Ride in Long Island, New York. The label specialises in releases in a variety of genres and formats - movie soundtracks, TV soundtracks, video game soundtracks, and stand-up comedy, all on Vinyl, CD, cassettes, Blu-Ray, and a range of other associated merch. Johnny's talk with Michele covers Ron Howard, Sofia Coppola, Robin Williams and Pierce Brosnan, they talk about Michele’s recent trip to Hawaii to see Michael Gia...
2024-05-261h 08
Top Secret MAGAZINE - HOUSE MUSIC MAGAZINETOP SECRET MAGAZINE | #340 | 17.May (salute, Bondar & Papa Marlin, DJ Seinfeld)SLEDUJTE - - 7PM FRIDAY HOUSE MUSIC | 2024 ON SPOTIFY - -
salute - saving flowers (feat. Rina Sawayama) ☆ SELECTION THIS WEEK ☆
Trikk - Luxo
Bondar & Papa Marlin - Supa Fly ☆ SELECTION THIS WEEK ☆
Loofy - Last Night (Anyma e Layton Giordani Remix)
DJ Seinfeld - If U Like Me ☆ SELECTION THIS WEEK ☆
Mau P - On Again
Sam Curran - Boogie Nights
Hot Since 82 feat. Ron Carroll - Preach ☆ SELECTION THIS WEEK ☆
Krystal Klear - Entity
Killen. & Oaks - Love You Better ☆ SELECTION THIS WEEK ☆
Helsloot - It’s Alright (feat. Malou)
Massano - Destructure
◀︎ SELECTION THIS WEEK XTRA ▶︎
DRIIA - MY LOVER’S MIND
Killen. & Oa...
2024-05-181h 01
Success Made to Last LegendsRick Kaufman and Glenn Allen, Legendary authors of Played: The Games of the 1936 OlympicsLegendary storytellers Rick Kaufman and Glenn Allen riff about their seminal book and upcoming series Played: The Games of the 1936 Berlin Olympics. They tell heartbreaking stories that help us conclude that the 1936 Olympics was the most significant games of all time. They have written this important book through the lens of historians, weaving important people and details together to tell the bigger story. The mentors of Rick and Glenn are no less than Ron Howard, President Bill Clinton, and Jonathan Demme. Both were taught to trust their own instincts. Purchase the book today and...
2024-05-0940 min
The ABCs of Purposeful LivingABCPL#12 - L for Legacy (ft. Ron Kaufman)In an ever changing world that is filled with uncertainty and challenges, how are we supposed to act? What does it mean to be a "good person" in an era of catastrophes, conflicts, and confusion? Is life really all about profits, status, achievements, clicks and likes, etc? How does all of that hold up when faced with a future that is unknown? Perhaps, in this time of existential crisis, we are asking the wrong foundational question. Perhaps the way forward is not found in asking "What is a human being," but rather, "what is being h...
2024-04-211h 04
În Arenă! cu Dragoș Anastasiu's PodcastInventing CAREOLOGY. Viziunea lui Ron Kaufman despre customer service: Este despre a crea valoareRon Kaufman, pionierul excelenței în customer service la nivel global, fondator și președinte al UP! Your Service și autor a 15 cărţi în domeniul serviciilor şi afacerilor dintre care cea mai cunoscută este „Cultura serviciilor superioare“, vine la București pe 19 aprilie, cu un concept care va revoluționa leadership-ul! Tema seminarului este: "Building a culture of leaders who care". Vino să-l cunoști și să descoperi nu doar cunoștințe teoretice, ci și exemple reale, din experiența sa practică, și soluții concrete și aplicabile imediat. CAREOLOGY, cel mai nou concept cu care vine la București pe 19...
2024-04-091h 05
Obsessed or Not Interested30. Autism Breakthrough: Raun Kaufman’s Incredible Story & Safe to Connect Approach TherapyI had the pleasure of sitting down with Raun Kaufman to talk about his incredible journey of personal recovery from severe autism and his dedication to helping others on the spectrum. He is an international lecturer and graduate of Brown University with a Degree in Biomedical Ethics and author of Autism Breakthrough. As a child he was diagnosed with so-called “severe” non speaking autism and recommended lifelong institutionalization. Instead his parents worked with him to blossom, grow, and accomplish everything his parents were told he would not. We dove into the critical need to create a safe environment for auti...
2024-03-261h 06
The Pursuit of Purpose124 From painting empires to mastering self-sabotage w/ Jacob RansomFrom painting houses to building empires: Uncover the secrets of scaling your business with Jacob Ransom. This episode dives deep into leadership, faith, and the mindset needed to dominate the market. Prepare for actionable strategies, inspiring stories, and a healthy dose of self-reflection.
Book Recommendations:
How to Fight a Hydra by Josh Kaufman
The Mountain is You by Brianna Wiest
Uplifting Service by Ron Kaufman
Movie Recommendations:
Godzilla minus one
How should people connect with you?
Facebook: click here
email: click here
2024-01-3055 min
Soft Skills for Leaders with Lisa EvansThe Soft Skills of Outstanding Service CultureI'm excited to bring this episode of Soft Skills for Leaders to you today. My guest is Ron Kaufman, a global leader in the service industry and the author of "Uplifting Service". Ron is one of the world's foremost authorities on customer service, and building strong service cultures. His expertise has been honed through years of working with various organisations, from facilitating international events to advising governments on improving their service culture. Ron's insights are not to be missed, as he shares his wealth of knowledge on service excellence and leadership skills. It's a...
2024-01-0839 minTop Secret MAGAZINE - HOUSE MUSIC MAGAZINETOP SECRET MAGAZINE | #321 | 10.November (Skeptic, PAWSA, ABSOLUTE)SLEDUJTE - - 7PM FRIDAY HOUSE MUSIC | 2023 ON SPOTIFY - -
Skeptic - Whine Up ☆ SELECTION THIS WEEK ☆
Tennant - You Are The One
Nicole Moudaber (feat. The London Community Gospel Choir) - Rise Up ☆ SELECTION THIS WEEK ☆
Kommando - SINGER IDIOT
PAWSA - Dog Days ☆ SELECTION THIS WEEK ☆
Miguel Bastida - Fiestas Locas Feat. Paco Pil
The Organism - Ego ⤾ DO YOU REMEMBER HOUSE
Ale Castro & The Checkup - Jan Jam ☆ SELECTION THIS WEEK ☆
ABSOLUTE., Anthony McGinley - 6AM
Tripolism & Rosa Lee Luna - Luna Love
BluePrint, Jack Pritchard - Mind Fuck
PRÁVĚ VYCHÁZÍ NA VINYLU
DANNY TENAGLIA - / GU45 / GL...
2023-11-1056 min
Fueling Creativity in EducationThe Creativity Advantage with Dr. James KaufmanIn this double expresso of the Fueling Creativity in Education podcast, Dr. Matthew Worwood and Dr. Cyndi Burnett welcome back to the show Dr. James Kaufman, a Professor of Educational Psychology at the University of Connecticut and one of the leading researchers in the field of creativity.
In the second part of this double expresso, Dr. Matthew Worwood and Dr. Cyndi Burnett unpack his recent book, "The Creativity Advantage," with Dr. James Kaufman. The discussion focuses on the five benefits of creativity: self-insight, healing, connection, drive, and legacy. He explains that these areas were developed in response to the lack of em...
2023-09-2622 minFueling Creativity in EducationAI and Creativity: Opportunities and Challenges in Education with Dr. James KaufmanIn this double expresso of the Fueling Creativity in Education podcast, Dr. Matthew Worwood and Dr. Cyndi Burnett welcome back to the show Dr. James Kaufman, a Professor of Educational Psychology at the University of Connecticut and one of the leading researchers in the field of creativity.
In the first part of this double expresso, Dr. Kaufman discusses the intersection of creativity and artificial intelligence (AI). He ponders whether AI will enhance or hinder creativity and questions if it will lead to a more equitable distribution of creative advantages. Dr. Kaufman expresses concerns that those with access to resources and...
2023-09-2628 min
Press 1 For NickRon Kaufman - Author of the New York Times Bestseller "UPLIFTING SERVICE" [Service]How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all...
2023-09-0430 min
People and Projects Podcast: Project Management PodcastPPP 391 | How Ambitious Managers Make The Jump To Leadership, With Adam BryantDo You Really Want to Lead? Making the leap to leadership can be one of the most rewarding--and challenging--moves we can make. And I'm excited in this episode to bring you what I think is the best guide I've come across to date on how to make that jump. Adam Bryant joins us to talk about his new book The Leap to Leader: How Ambitious Managers Make the Jump to Leadership. In this episode, you'll learn the first question you should be asking about leadership--and why it's important. Adam shares a practical tool he calls...
2023-09-0143 min
Rediscovering Your Passion and Purpose with PattiEpisode 16 - Artificial Intelligence and what it means to your future with Toni Kaufman and Ron SaguinFor this week’s podcast guests we have a double surprise! It’s Toni Kaufman and Ron Saguin. Each of them shares a part of their story of overcoming obstacles to achieve their goals. With artificial intelligence becoming front and center in our daily lives, Toni and Ron are working together to create a new A.I. program to help advance academically the youth in America. It’s a fascinating discussion!
2023-08-2359 minRediscovering Your Passion and Purpose with PattiEpisode 16 - Artificial Intelligence and what it means to your future with Toni Kaufman and Ron SaguinFor this week’s podcast guests we have a double surprise! It’s Toni Kaufman and Ron Saguin. Each of them shares a part of their story of overcoming obstacles to achieve their goals. With artificial intelligence becoming front and center in our daily lives, Toni and Ron are working together to create a new A.I. program to help advance academically the youth in America. It’s a fascinating discussion!
2023-08-2359 min
Daily SingaporeLegendary Encounter - Ron Kaufman Randomly Meets Lee Kuan Yew, Learns Valuable Lesson (26 June 2023)Legendary Encounter - Ron Kaufman Randomly Meets Lee Kuan Yew, Learns Valuable Lesson (26 June 2023) Visit Daily.SG for more info!
2023-06-2700 min
Doing Customer eXperience Right In The AI Era | Stacy ShermanFrom Vision to Reality - Building a Customer Service Culture the Right Way with Ron KaufmanAre you struggling with creating a customer-centric culture or measuring service effectiveness? This episode with customer service culture experts Stacy Sherman and featured guest, Ron Kauffman, share actionable strategies to break siloed thinking in teams, measure service performance the right way, and harness the power of 'Perception Points' for brand differentiation. Plus, you'll learn from a real-life case study of a toxic culture makeover that you can apply to your business and supercharge your customer service standards as a competitive advantage. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional...
2023-06-1833 min
Construction Champions PodcastConstruction Champions Podcast E-13 Sam Kaufman - Build A Business Not A Construction BusinessOn this episode of Construction Champions Podcast Ron talks with Sam Kaufman who has built his company from $100k a year to $ 6 million a year. We dive deep into the personal development that is required to build a business and scale.
Sam’s Bio
Sam Kaufman is an entrepreneur, podcast host, leader, husband, and father of 2. He is a firm believer that we must never stop building ourselves in our businesses, homes, and self.
Sam started out as a sole proprietor cabinet installer in a van and grew to 7 figures in under 3 years. He...
2023-03-1624 min
Ideas Having Sex26. Mike Rinder - A Billion YearsMike Rinder talks Scientology, L. Ron Hubbard, and his own role in the highest ranks of the church.Follow @IdeasHavingSexx on Twitter.Mike Rinder’s book: A Billion Years: My Escape from a Life in the Highest Ranks of ScientologyMike’s blog, Twitter, and YouTubeMike’s recommendations: The Sociopath Next Door, Troublemaker: Surviving Hollywood and Scientology, Blown for Good: Behind the Iron Curtain of Scientology, Counterfeit Dreams, Bare-Faced Messiah: The True Story of L. Ron Hubbard, and Going Clear: Scientology, Hollywood, and the Prison of BeliefIf you ar...
2023-02-271h 22
"The Kitchen Table" Presented by TPI Canada#72 - Adult Development - The Second Half Of LifeWe’d love to hear from you please leave a commentIn this episode, Gregg and Ron interview Dave Derksen about his own learning pathway after a 30 year career as an educator and administrator. We take child development for granted, but adult development stages are less widely known. Citing psychologist Carl Jung and many others, Gregg, Ron, and Dave lay the groundwork for getting the most out of the second half of life. List of Thought Leaders Carl JungThe Afternoon of Life Abraham Maslow Scott Ba...
2022-11-081h 02
Press 1 For Nick[Replay] Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service][Replay] Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
ABOUT NICK GLIMSDAHL
Subscribe to my bi-monthly newsletter
Find Press 1 For Nick on YouTube
Find me on Twitter
Find me on LinkedIn
LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide
Apparel: https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee
BOOK RECOMMENDATIONS:
Learn about all the guests' book recommendations here: https://press1fornick.com/books/
BROUGHT TO YOU BY:
VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They pr...
2022-09-1231 min
The Making of a Thought LeaderBonus Episode: How to Engage Followers While Evolving Your Thought Leadership NicheWhat happens when a recognised thought leader shifts his focus beyond the existing niche of his leadership? In continuation of our discussion, Ron shares how he is going beneath - deeper- into the area of Service Leadership and Uplifting Service Cultures to the world of Care. In this bonus episode, we talk about:- What brought about this shift in his focus?- As an individual, how is he developing his knowledge and eventually thought leadership on the topic?and - How is he engaging his existing community in t...
2022-07-2422 minThe Making of a Thought LeaderWhat Does it Take to Be a Thought Leader - with Ron KaufmanIn this phenomenal episode of #TMTLpodcast Ron Kaufman shares foundational concepts on what does is really take to be a thought leader? Ron is one of the world's top 10 recognised gurus in the world of Customer Service. He has built his thought leadership or genuine thinking, as he says, over the last 3 decades. How did he do it? How did he become a recognised thought leader? How did he stay undistracted for so many years? how did he build his community who follow him as their thought leader?In this episode, Ron points out...
2022-07-1826 min"The Kitchen Table" Presented by TPI Canada#69 - Life Transitions And AgingWe’d love to hear from you please leave a commentWe are built to grow, even as we approach 80 years, or 100. What can applied psychology teach us? Gregg and I begin to explore the concepts available to them. Carl Jung’s “afternoon of life”; Bill Bridges’ transition principles; Scott Barry Kaufman’s self-actualization constructs. How to turn information into knowledge, and finally into application. The first of several podcasts... Carl JungCarl Jung’s “afternoon of life”;Scott Barry Kaufmanhttps://scottbarrykaufman.com William Bridgeshttps://wmbridges.com/about/wh
2022-06-0652 min
Press 1 For Nick[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service][Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]
Welcome to another throwback episode! I hope you enjoy it!
ABOUT NICK GLIMSDAHL
Subscribe to my bi-weekly newsletter
Find me on Twitter
Find me on LinkedIn
LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide
Apparel: https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee
BOOK RECOMMENDATIONS:
Learn about all the guests' book recommendations here: https://press1fornick.com/books/
BROUGHT TO YOU BY:
VDS: They are a client-first consulting fi...
2022-05-1630 min
Press 1 For Nick[Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service][Replay] How to have Uplifting Service - Ron Kaufman, New York Times Bestselling Author "UPLIFTING SERVICE" [Service]Welcome to another throwback episode! I hope you enjoy it! ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A Coffee
2022-05-1630 min
Ron Spomer Outdoors234: Confessions of a Gun Engraver!
Subscribe to my YouTube channel: http://bit.ly/RonSpomerOutdoorsSubscribe
Welcome to the Ron Spomer Outdoors Podcast! In this episode, In this episode, I interview Jesse Kaufman! Jesse is a passionate hunter and gun engraver with decades of experience!
Links:
Website: https://ronspomeroutdoors.com/
Facebook: https://www.facebook.com/ronspomeroutdoors
Instagram: https://www.instagram.com/ronspomer/
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Who is Ron Spomer
For 44 years I’ve had the go...
2022-05-1251 min
Business Transformation Pitch with The CX GoalkeeperUplifting Service with Ron Kaufman - Second HalfThe CX Goalkeeper had the great opportunity to interview RON KAUFMAN Ron's LinkedIn Headline: New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert | Keynote Speaker This discussion was split in 2 episodes. On April 4th, the first episode went live Highlights: 00:00 Service Process & Service Perception 6:11 Measurement of service quality 9:35 The future of service ("A customer is anyone who is not me") 13:30 Book suggestion 15:50 Contact details 17:20 Ron's Golden Nugget ... and much more Ron's Contact...
2022-04-1820 min
Business Transformation Pitch with The CX GoalkeeperUplifting Service with Ron Kaufman - First HalfThe CX Goalkeeper had the great opportunity to interview RON KAUFMAN Ron's LinkedIn Headline: New York Times Bestselling Author "UPLIFTING SERVICE" | Customer Experience & Service Culture Expert | Keynote Speaker This discussion was split in 2 episodes. On April 11th, the second episode will be live Highlights: 00:00 Game Start 1:35 Ron Kaufman's Introduction 4:30 Ron's 6 personal values 7:30 Service, Care and Love 8:40 The Grandma story at the Kindergarten 9:40 Uplifting Service 10:30 The definition of Service 14:15 Pillars of the Service Culture 18:30 Excellent Service...
2022-04-1122 min
Life Science SuccessRon KaufmanSend us a textIn this first episode of 2022 of the Life Science Success Podcast, I am honored to be joined by Ron Kaufman. Ron is one of the world’s most sought-after educators, thought-leaders, and keynote speakers on customer experience and service culture development. Ron has been quoted in the New York Times, Wall Street Journal, and Harvard Business Review, and for years Global Gurus has ranked him as the #1 customer service guru in the world.
2022-01-1041 min
Cowpunchers!The Escape of Prisoner 614 (2018)The Escape of Prisoner 614 directed by Zach Golden and starring Ron Perlman, Martin Starr, Jake McDorman, and George Sample III.
Episode Roundup: The Cowpunchers admire the simple joys of the coffee mugs found in diners. Stu thinks that this movie was just stupid enough; any more dumb and it would have just been unbearably dumb. So stupid. Amy is haunted by Ron Perlman's enormous cranium.
2022-01-0254 min
Simerjeet Singh PodcastHow to Succeed in a Service Industry? | Ron Kaufman & Simerjeet Singh on Customer Service & Service ExcellenceRon Kaufman has spent his career applying the principles of service excellence and service leadership to help business leaders, companies, governments, and non-profits uplift their service. An acclaimed and highly sought-after global customer service guru, Ron is also the author of the NYT bestseller "Uplifting Service."
In this episode of the Beginners Mind Series, Ron and Simerjeet talk about what it takes to succeed in the service industry in a VUCA World. They discuss how with a service mindset and a culture of service excellence, it's possible to grow with your company, raise the bar on customer s...
2021-11-2246 min
Making It: How Coaches, Consultants, and Creators Build for SuccessExpress Your Contribution Through Your Business (Ron Kaufman)Special "Business Revenue Leak Checklist" offer free at http://www.mrse.co/leak.Express Your Contribution Through Your Business (Ron Kaufman)Welcome to Making It! This weekly show explores the lives and stories of entrepreneurs as they share their unique perspectives on their success and the path to making it. Episode summary: Ron Kaufman, the co-founder of Uplifting Service, has made it his mission to help leaders and organizations build service cultures that deliver real, authentic value in communities for employees and customers. Early on...
2021-10-0110 minFueling Creativity in EducationDr. James Kaufman shares the latest research in CreativityIn this final episode of Season One, Dr. Cyndi Burnett and Dr. Matthew Worwood interview leading creativity researcher, Dr. James Kaufman, about current trends in creativity research and how they might impact the future of education. Dr. Kaufman shares insight into the relationship between creativity and mental health, positivity, and having meaning in one's life.
You’ll learn about the Four-C Model of Creativity, what educators need to know about creativity and mental health, and how creativity can help you improve mood and heal from trauma.
Plus, Dr. Kaufman sheds light on t...
2021-08-2027 min
The Spirit of Lux1. Care-ology and the Circle of Care with Ron KaufmanRon Kaufman, the world’s foremost educator on Uplifting Service and New York Times best-selling author, is the founding father of the Care-ology philosophy; the transformation of Service to include authentic Care. Discover the paradigm shift in the hospitality industry, connecting delivery of Service with a commitment to Care that enables genuine well-being for guests and Team Members of The Lux Collective.
2021-08-0541 min
PeopleHum's LeadersHumUplifting Service through Leadership ft. Ron KaufmanRon Kaufman talks to peopleHum about uplifting service through leadership. Listen to the entire episode to know more. If you like our content, please follow for more!
2021-07-2631 min
CX...Oh!Serve Better, Care More, Love Life ft Ron KaufmanCX...Oh! goes live with my birthday special episode today ;) and we are with the World's No. 1 Service Guru Ron Kaufman. Yay!!!
As the title 'Serve Better, Care More, Love Life' directs, we'll explore the following questions as we embark on this maiden voyage.
- What is service?
- Why does this term have a bad reputation historically?
- What entails being a service professional?
- How better service translates to a better world?
Ron's LinkedIn profile: https://www.linkedin.com/in/ronkaufman
2021-06-1615 min
Politics and PoetryPolitics & Poetry Episode 3: President Jimmy CarterWe're excited to launch our third episode of Politics & Poetry, a new podcast about the power of poetry to engage us in political conversations. Join three generations of political activists and poetry lovers as we read and share a curated collection of ideas written by critics, reporters, authors, poets, historians and politicians to spur thoughtful discussion about the ways that poetry and politics intersect. In this month's episode, we're featuring President Jimmy Carter, beloved leader of our nation, naval officer, global human rights activist, Nobel Peace Prize winner, and American poet. In his boo...
2021-05-2137 minFueling Creativity in EducationWhen is Creativity appropriate? Part One with Dr. Ron BeghettoHow do you teach kids to be creative and behave appropriately within the constraints of the classroom? In this episode of Fueling Creativity, Dr. Cyndi Burnett and Dr. Matthew Worwood speak with Dr. Ron Beghetto, a renowned expert on creative thought and action in educational settings. Ron is also the Editor for the Journal of Creative Behavior, Editor for Review of Research in Education, Series Editor for Creative Theory and Action in Education (Springer Books), and has served as a creativity advisor for LEGO Foundation and the Cartoon Network.
Tune in to learn about Ron’s d...
2021-05-1415 min
Press 1 For NickRon Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]Ron talks about:· What it takes to build a service culture· The difference between excellent service and service culture· And the importance of a service mindsetThe person who has influenced Ron the most in the past year:Afeef HussainHis note to all customer service professionals:“Be grateful for the privilege you have for today to touch and uplift other people’s lives.” Transcript: https://press1fornick.com/ron-kaufman/ JOIN THE PRESS 1 F...
2021-05-1330 min
Press 1 For NickRon Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service]Ron talks about:
· What it takes to build a service culture
· The difference between excellent service and service culture
· And the importance of a service mindset
2021-05-1330 min
Serve ConsciousThe Future is Service | feat. Ron Kaufman | Ep. 96So fortunate that Ron Kaufman could offer me some of his time and wisdom for a superpowered conversation around his lifelong mission to transform how organizations serve. I first discovered him in reading his best-selling book Uplifting Service, which I now consider required reading for anyone looking to make their organization have extraordinary - from the interior culture to the final product. He looks at the system of service in a particularly holistic way - every dimension matters and can be continually fine-tuned like a luxury automobile. One could call him a thought leader in "the art...
2021-03-0247 min
All the BestOnly in America: From Grocery Store Clerk to the White HouseLongtime political strategist and George H. W. Bush's White House Political Director, Ron Kaufman joins Sam LeBlond on this week's "All the Best". He recounts the story of his 40+ year relationship with the Bush family, the road to both the 1980 and 1988 presidential campaigns, and how 41 masterfully walked the line between partisan politics and official white house business. Plus, Kaufman shares how the political climate of the past can inform the political decisions of today. To read the full transcript of this episode visit https://www.georgeandbarbarabush.org/podcast-transcript/.
2021-02-1720 min
Speaking Business podcast141 Uplifting Service with Ron KaufmanMy guest is the world's leading educator and motivator for uplifting customer service and Uplifting Service cultures. He helps leaders, teams, and organisations learn how to serve better, care more, and generate new value in the world. He is author of the book, Uplifting Service, and fourteen other books on service, business and inspiration. For three years in a row, GlobalGurus has rated him the #1 Customer Service Guru in the World. He is a man on a mission – to uplift the spirit and quality of service and care everywhere in the world – including with us here...
2021-02-1626 min
Grey Matter Radio HourEpisode 9 pt. 1 - with Wendy Polland - Musical Writer & Performer and sidekick to Andy Kaufman_00:00 Bumper
_48:00 Intro
_01:29 Self Congrats
_02:00 ‘the one about the Traveling Salesman?
_02:16 My Kind of Town…(NOT)!
_05:06 2 years & 3 grades?
_05:52 Momma got chops!
_07:34 Hangin’ with Marty & Elayne
_08:06 The Luigi’s Connection
_08:24 Irene’s Living Room Serenade
_09:12 Alfred, Mae West, & Relativity?
_09:46 I Don’t Do Math.
_11:26 Laurel Canyon
2020-11-251h 03
People and Projects Podcast: Project Management PodcastPPP 307 | Want to Take On More Responsibility? Listen to This FirstRising to Power The good news? You're getting opportunities for more responsibility. The bad news? It might just be more painful than you think. Ron Carucci joins us for episode 307 to talk about his insightful book Rising to Power: The Journey of Exceptional Executives. Ron shares insights to help you prepare for increasing levels of responsibility that will both inspire and challenge you. And he shares some insights about his upcoming book about honesty. I can't wait to share this episode with you! Learn more about Ron at navalent.com/. After you listen...
2020-11-0749 min
Collective Genius Code with Gil Petersil8. Uplifting Service Culture for a Breakthrough in Business and Life (with Ron Kaufman)During this podcast Ron goes way beyond the classic understanding of service. It is much more than just serving your customer. He proves the connection between “service” and “care”. And tells how the connotation of these two words has changed throughout the years which leads us to shift in our mind.
0:00 Introduction
3:06 Ron’s journey in service industry
10:10 Care and service - what they have in common?
18:40 Action to take
22:00 How to ingrate service culture inside your company?
26:49 Can customer service be used a business development approach?
31:0...
2020-08-021h 01
SuperCreativity Podcast with James Taylor | Creativity, Innovation and Inspiring IdeasCL271: James Taylor interviews Ron Kaufman, they talk about the book as a brochure for your businessIn this episode we learn from Ron Kaufman and they talk about the book as a brochure for your business. Please SUBSCRIBE ►http://bit.ly/JTme-ytsub ♥️ Your Support Appreciated! FOLLOW ME: Website: https://www.jamestaylor.me LinkedIn: http://bit.ly/JTme-linkedin Instagram: http://bit.ly/JTme-ig Twitter: http://bit.ly/JTme-twitter Facebook: http://bit.ly/JTme-facebook Ron is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He is the author of the New York Times bestseller, Uplifting Service, and fourteen other books on...
2020-07-2844 min
SuperCreativity Podcast with James Taylor | Creativity, Innovation and Inspiring IdeasCL271: The Book As A Brochure For Your Business
The Book As A Brochure For Your Business
Ron is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He is the author of the New York Times bestseller, Uplifting Service, and fourteen other books on service, business, and inspiration. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron is a man on a mission – to uplift the quality and spirit of service everywhere in the world – including with us here today.
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James Taylor interviews Ron Kaufman and they talk about the book as a brochure for yo...
2020-07-2844 min
People and Projects Podcast: Project Management PodcastPPP 299 | How to Give Your Employees Their Brains Back Through Outrageous Empowerment, with author Ron LovettLearning to Scale as a Leader If you lead teams and projects, one of the challenges we eventually face is scale. Inevitably, we're faced with bigger challenges, larger teams, more complexity, and--as we do that--we start to get in our own way. We become the bottlenecks ourselves, or we allow an insidious swamp of policies and procedures to grow to the point that everything takes longer. And in the process, we start to suck the life out of our people. In this episode, we're joined by Ron Lovett to talk about his book Outrageous Empowerment.
2020-07-2248 min
Elevated Entrepreneur PodcastBONUS EPISODE - The Entrepreneur's Secret Marketing WeaponSend us a textWelcome to a very special and bonus episode of the Elevated Entrepreneur Podcast! In the previous episode, which is episode number 8, I’m talking to Surbhi from Digital Genie and we are talking about ideal customers, personas, and how they’re so important to any business.While we were recording that episode, Surbhi and I got to talking about her experience as a marketer, working for Ron Kaufman, the author of the Uplifting Service Series. I highly recommend these books if you haven’t had the chance to check them out as the...
2020-07-1011 min
Silverball Chronicles (TPN) - PinballStern Electronics… No, Not That Stern Want to Support the Show? Visit our Patreon at www.patreon.com/silverballchronicles Or pick up a tee shirt at https://tinyurl.com/kz5xt4hc Episode Summary Before Stern Pinball Inc., which dominates the pinball landscape today, there was Stern Electronics, our second episode's topic. We cover where Stern Electronics came from, Sam and Gary Stern's early years, Dave mispronouncing names, the change from electro-mechanical pinball to solid state, the sketchiness around that transition, legendary designer Steve Kirk, Stern's wild art, and the death of Stern...
2020-06-262h 03Silverball Chronicles: A Pinball History PodcastStern Electronics… No, Not That Stern Want to Support the Show? Visit our Patreon at www.patreon.com/silverballchronicles Or pick up a tee shirt at https://tinyurl.com/kz5xt4hc Episode Summary Before Stern Pinball Inc., which dominates the pinball landscape today, there was Stern Electronics, our second episode's topic. We cover where Stern Electronics came from, Sam and Gary Stern's early years, Dave mispronouncing names, the change from electro-mechanical pinball to solid state, the sketchiness around that transition, legendary designer Steve Kirk, Stern's wild art, and the death of Stern...
2020-06-262h 03
The Inspiring TalkDeveloping a Service Mindset For Your Success with NYT Bestselling Author Ron Kaufman: TIT89Ron Kaufman is the world's leading educator for uplifting customer service and building service cultures. He has helped companies like Singapore Airlines, Citibank, Johnson & Johnson, Microsoft and many more to leverage the power of service culture. Ron is rated one of the "Top 25 Who's Hot" speakers by Speaker Magazine, His energetic keynote speeches and workshops have inspired millions across the world. He is author of the New York Times and USA Today bestseller, "Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet" and 14 other books on service, business and inspiration. Want to start yo...
2020-05-2640 min
Can't Win 4 LosingThe Stanley Can: The Washington Capitals and the Worst Season EverThe Washington Capitals were the worst team in NHL history in their inaugural year. By late March they'd played 37 road games without earning so much as a point, and they'd lost 17 straight overall. Then they got a win. "The reaction was totally frickin' crazy," says goalie Ron Low, who with teammates Ron Lalonde and Jack Lynch helps tell the story of the Stanley Can Caps. Plus: Steve Paulo's No Whine Timeline lets you know when it's OK to complain about your lousy team. Originally published Sept. 30, 2017.
2020-05-0322 min
Small Town Big Church Podcast254 – Emotional Health in a Time of Crisis – Interview with Pastor Ron Barefoot
2020-03-2348 min
Sales & Marketing Stories by Concurate.How LUX* resorts rose like Phoenix from ashes (verge of bankruptcy) to ranking in TOP 5 hotels?We have probably seen companies going bankrupt. But rarely we get to see companies rising like phoenix after hitting the rock bottom. This is one such story. Under the leadership Mr. Paul Jones, CEO, LUX* chain of resorts and guidance from Mr. Ron Kaufman: LUX* resorts are TOP rated by thousands of their happy guests. LUX* has managed to curated Service Excellence DNA in each of its employee. LUX* makes vacation unforgettable for its guests. A beautiful memory to cherish always.
2020-03-0914 min
Punk CX: Customer Experience Insights with Adrian SwinscoeCompliments received are a leading indicator of service culture improvement - Interview with Ron Kaufman of UP! Your ServiceToday’s interview is with Ron Kaufman, Founder and Chairman of UP! Your Service and author of New York Times bestselling Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. Ron joins me today to talk about uplifting service, building a service culture, some examples of companies that are excelling at this and and why that’s important that every company builds their own service culture.
This interview follows on from my recent interview: Proactive customer service will pay back ten fold – Interview with Matt Lautz of Corvisa - and is number...
2019-12-2719 minPunk CX: Customer Experience Insights with Adrian SwinscoeCustomer service, customer experience and millennials - Interview with Micah SolomonToday’s interview is with Micah Solomon, a speaker, consultant, and bestselling author on customer service, the customer experience, and company culture. He's also a fellow Forbes contributor and joins me today to talk about his new ebook (Your Customer Is The Star: How To Make Millennials, Boomers And Everyone Else Love Your Business), what are the biggest lessons that firms should be learning right now with regards to the rise of new types of customers and what actions they should be taking.
This interview follows on from my recent interview: Compliments received are a leading indicator of...
2019-12-2729 min
Selling in Asia with Tom AbbottHow Sales Reps Can Use Service As A Differentiator with Ron KaufmanThe world of sales is continuously evolving. What worked in the past doesn’t work anymore and is precisely why sales professionals need to keep on ‘upping their game’. In this episode of the Selling in Asia Podcast, Tom Abbott recently met up with friend and customer service expert Ron Kaufman from Uplifting Service. Join them […]
The post How Sales Reps Can Use Service As A Differentiator with Ron Kaufman appeared first on SOCO Sales Training.
2019-12-1719 min
A TABLE AT THE BACKS2. E5. - Customer Experience vs Customer ServiceIn this episode we compare customer experience with customer service.
- How we define the two
- What each one entails
- Why companies who focus on CX earn more $$
- Examples of the good, the bad and the ugly CX
- How to start optimising your CX (hint: start small!)
Mentioned in this episode:
• CX Leaders Podcast
• Book: “Uplifting Service” by Ron Kaufman
• Book: “Tribes” by Seth Godin
• https://go.forrester.com/press-newsroom/how-customer-experience-impacts-company-stock-performance/
• http://customerthink.com/customer-service-vs-customer-experience-vs-customer-engagement/
• https://www.marketingmag.com.au/hubs-c/opinion-valos-nambiar-university-skill/
2019-11-0655 min
Ron Lyons Real Estate ShowAll About Mergers & Acquisitions With Guest Brad KaufmanAs a real estate agent and Realtor, Ron Lyons has worked on many real estate deals. At times, when dealing with commercial real estate transactions, Ron has been called to handle the disposition of the building or property, however, the sale of the actual business is always best left up to the experts who handle mergers & acquisitions. In this episode, Ron Lyons has guest Brad Kaufman, a merger and acquisition specialist from Nedrow Business Advisors. Ron and Brad talk all about the most important things a business owner should consider when selling a business. One example of a...
2019-07-2531 min
Live Brave with Dr Margie Warrell032 - Ron Kaufman: The power of a service-centred lifeNew York Times Bestselling Author Ron Kaufman has built an international reputation as an expert on customer service. Yet his passion for service goes far beyond a transactional exchange. In this high energy and thought-provoking conversation, Margie and Ron unpack what it means, and what it takes, to live life in service of others. If you're ready to be inspired… listen up!
2019-05-2238 min
Live Brave with Dr Margie WarrellRon Kaufman: The power of a service-centred lifeNew York Times Bestselling Author Ron Kaufman has built an international reputation as an expert on customer service. Yet his passion for service goes far beyond a transactional exchange. In this high energy and thought-provoking conversation, Margie and Ron unpack what it means, and what it takes, to live life in service of others. If you're ready to be inspired… listen up!
2019-05-2238 min
Tent Talks19. Creativity (with Professor James Kaufman)
In this episode of Tent Talks, I speak with Dr. James Kaufman, who is a Professor of Educational Psychology at the University of Connecticut. Dr. Kaufman is one of the world’s leading experts on the study of creativity. He is the author/editor of more than 35 books, including Creativity 101 (2nd Edition, 2016) and the Cambridge Handbook of Creativity (with Robert Sternberg; 2010). He has also published 250 papers, including the study that spawned the “Sylvia Plath Effect” and three well-known theories of creativity, including (with Ron Beghetto) the Four-C Model of Creativity. In this episode, Dr. Kaufman and I have a wide rangi...
2019-05-031h 44
Consulting Success PodcastCustomer Service Is An Advantage In Consulting with Ron Kaufman: Podcast #83
Excellent customer service is vital for business growth as cliché as it may sound. Being one of the most important elements in sales and marketing, it needs deep focus and expertise, even in the consulting arena. Ron Kaufman, ranked as the number one customer service guru in the world by Global Gurus, knows the drill. As he dives into his journey from managing Frisbee festivals to exploring and winning in the consulting and speaking fields, Ron provides knowledge and insight for consultants on mastering sales conversations, building valuable relationships, understanding the concept of “service,” and learning to productize your produ...
2019-04-0838 min
PremiumJobs-Podcast mit Andrea Patzelt077 Michael Thissen: Wenn das der Service ist, will ich mein Problem zurückMichael Thissen: Wenn das der Service ist, will ich mein Problem zurück! Michael Thissen ist Service-Experte mit über 20 Jahren Erfahrung im Service und Service-Management-Umfeld. Für ihn ist jedes Unternehmen Dienstleister seiner eigenen Organisation und natürlich gegenüber dem Kunden. Aus seiner Sicht befindet sich der Kunde noch zu sehr in der »Servicewüste Deutschland« und wandert schneller zur Konkurrenz ab, als es jemals zu beobachten war. Denn was ist heute für Kunden ein Kaufkriterium, wenn es über Qualität und Preis keinen Unterschied mehr gibt? Dieses kann nur über den Service gehen.
2018-12-0535 min
The Political LifeRon Kaufman's Master Class on Campaigns and the Executive BranchRon Kaufman is a Senior Advisor in the Public Policy and Regulation practice at Dentons. He focuses on providing government affairs services to public and private sector clients nationwide. Mr. Kaufman is a highly experienced political strategist who has served as a senior advisor to US Presidents, Governors, Members of Congress, and a host of elected and appointed officials at every level of government. After having helped lay the political foundation for his successful 1988 presidential campaign, Mr. Kaufman served in the Administration of President George H.W. Bush, initially as White House Personnel Director and then as A...
2018-11-1259 min
DIG YOUR DREAMDAILY DOSE - Digmi Personal PopUp Shop - 9/8/18On today's Daily Dose, we talk about the first ever Digmi Personal PopUp Shop that we hosted last night - and share a quote from Ron Kaufman who asks us the meaning of our product to the people who are buying it.
2018-09-0804 min
TechnocracyJay Kaufman - Guest mix for Mr. Rain's Nite Grooves on OSradio 104.8 FM, Osnabrück, GermanyHere is the guest mix I did for Mr. Rain's NiteGrooves Radio Show on OSradio 104.8 FM in Osnabrück, Germany on March 28th, 2013. I've included the entire two hour radio show. A full 320 kps version is to come without the radio vocal spots.
You can find more about Mr. Rain through here:
https://soundcloud.com/mrrain
http://www.beatport.com/artist/mr-rain/203371
https://www.facebook.com/rainmusic.de
OSradio - Osnabrück, Germany:
http://www.osradio.de/
ARTIST - TRACK TITLE - LABEL - CATALOGUE NUMBER
1. The White Lamp...
2017-05-032h 00
TechnocracyJay Kaufman - Guest mix for Mr. Rain's Nite Grooves on OSradio 104.8 FM, Osnabrück, GermanyHere is the guest mix I did for Mr. Rain's NiteGrooves Radio Show on OSradio 104.8 FM in Osnabrück, Germany on March 28th, 2013. I've included the entire two hour radio show. A full 320 kps version is to come without the radio vocal spots.
You can find more about Mr. Rain through here:
https://soundcloud.com/mrrain
http://www.beatport.com/artist/mr-rain/203371
https://www.facebook.com/rainmusic.de
OSradio - Osnabrück, Germany:
http://www.osradio.de/
ARTIST - TRACK TITLE - LABEL - CATALOGUE NUMBER
1. The White Lamp...
2017-05-0300 minzetatestersZT 48 Hábitos y «Conversaciones cruciales» de Kerry Patterson, Joseph Grenny, Ron McMillan y Al Switzler
En este primer episodio del año hemos decidido empezar con el turno de acciones. Luego hemos hablado de hábitos largo y tendido. Finalmente hemos comentado el gran libro «Conversaciones cruciales» de Kerry Patterson, Joseph Grenny, Ron McMillan y Al Switzler.
Carles Caño invita a cualquier zetatester interesado en la comunicación y el mundo de hablar en público a que entréis al grupo de Telegram «Presentásticos«.
[Web] Zencastr – High Fidelity Podcasting.
[Web] Bubok – Distribución nacional e internacional de libros de autores noveles.
[Web] Lulu.com –...
2017-01-1000 min
Over Klanten GesprokenOKG 31 - Jubileum aflevering met Ron KaufmanIn deze speciale jubileum aflevering van Over Klanten Gesproken heb ik één van 's werelds grootste service goeroe's te gast: Ron Kaufman. We hebben het over hoe je een klantgerichte cultuur bouwt in je organisatie.
2016-10-1225 min
Great Work Insightsron kaufman and creating uplifting customer service experiences [podcast]In this session of the Great Work Insights Podcast, Todd Nordstrom speaks with Ron Kaufman, founder and chairman of Up! Your Service, a methodology that aligns, integrates and accelerates activity in three essential areas: Service Leadership, Service Education, and The 12 Building Blocks of Service Culture. You will learn: About the...Read More
2016-07-1323 min
Hog Butcher Radio HourEpisode 5 - Bill ZehmeAndy Kaufman, Johnny Carson, Warren Beatty, David Letterman…
Author and celebrity profile writer Bill Zehme has never shied away from enigmatic subjects. In fact, he’s always been drawn to the seemingly unknowable figures in our popular culture. In today’s episode we talk to the man that Cameron Crowe called “The King Of The First Sentence” about his legendary career, his forthcoming Johnny Carson biography, the death of the magazine, and what got him through his 2-year battle with cancer. Also on the podcast, in light of the ongoing controversies regarding presidential candidates’ appropriating rock songs as their campaign songs, (ie...
2016-03-171h 05
Embark On The Most Edge-Of-Your-Seat Full Audiobook Today!UP! Your Service New Insights by Ron KaufmanPlease visithttps://thebookvoice.com/podcasts/2/audible/98728to listen full audiobooks.
Title: UP! Your Service New Insights
Author: Ron Kaufman
Narrator: Adam Danoff
Format: mp3
Length: 5 hrs and 45 mins
Release date: 11-04-15
Ratings: 4.5 out of 5 stars, 2 ratings
Genres: Customer Service
Publisher's Summary:
2015-11-045h 45
Empower World: The Coaching and Leadership PodcastEp. 5 - Ron Kaufman of Up! Your ServiceUP! Your Service Founder and Chairman Ron Kaufman has helped companies in every continent of the world for over two decades to build a culture of uplifting service that delivers better business results year after year. Ron is a sought-after educator, consultant, thought-leader and customer service speaker on the topic of achieving superior customer service. We talk to Ron about making the most of our unique talents, skills and capabilities is a must if we want to live a fulfilling life. He also shares the challenges he and his family have overcome to create an inspirational life. Enjoy!
2015-05-0420 min