Shows
ResEdChat by RoompactResEdChat Ep 156: Navigating Internal Job Transitions with Katie SteeleIn this episode of the podcast, guest host Dustin Ramsdell chats with Katie Steele, a current Roompact blogger from the Seattle University about how best to prepare for and navigate applying for a job at your current institution. She shares perspectives on going through these interview processes as a candidate as well as managing them as a reviewer. Katie shares tips for listeners to make sure you're being transparent and evaluated fairly as a an applicant as well as able to provide an impartial view as a reviewer.
2025-12-0443 min
ResEdChat by RoompactRA*Chat Ep 155: From Res Life to Real Life: Career Prep Before the Ball DropsIn this episode of Roompact's RA*Chat, join us for an insightful conversation with Dwayne Peterson as we delve beyond traditional resume tips to explore the full spectrum of career preparation, from strategic networking to intentional job applications. Learn how your RA experience translates into valuable, transferable skills that employers seek. This deep dive session will...... Continue Reading →
2025-12-0126 min
ResEdChat by RoompactResEdChat Ep. 154: Reflecting on Moving to Mid-Level with Ashley UnmachtIn this episode of the podcast, guest host Dustin Ramsdell chats with Ashley Unmacht, a current Roompact blogger from the University of Wisconsin-Madison about her path growing into a mid-level role early in her career. She shares advice for others as they navigate job related transitions as well as the unique dynamics of supervising students and colleagues when you move up as a young professional.
2025-11-2025 min
ResEdChat by RoompactResEdChat Ep 151: From Meetings to Meaning: Rethinking How We Come TogetherIn this episode of Roompact's ResEdChat, Crystal talks with Kristen Rollins about how gatherings and various forms of communication in residence life can move beyond routine to become catalysts for change. Kristen shares lessons on leading transformation in student affairs, emphasizing the power of honoring people’s time, presence, and humanity to create lasting cultural shifts.
2025-10-3039 min
ResEdChat by RoompactRA*Chat Ep 150: Winter is Coming: Wrapping Up & Looking AheadAs the semester winds down and winter break approaches, in this episode of Roompact's RA*Chat Dr. Asha Jones guides listeners through the essential practice of year-end reflection, offering practical strategies for processing the past year's experiences and setting intentions for the future. She explores how to navigate end-of-year stress and use winter break for both rest...... Continue Reading →
2025-10-2724 min
ResEdChat by RoompactResEdChat Ep 149: Supporting Academic Success Through Connection, Not Just Curriculum with Abby GrothIn this episode of Roompact's ResEdChat, guest host Dustin Ramsdell chats with Abby Groth, a current Roompact blogger from the University of Nebraska–Lincoln about her unique journey from art museums to residence life and how she’s using that perspective to reimagine student support. Abby shares how learning communities, peer mentorship, and early intervention surveys are transforming the student experience and contributing to academic success outside the classroom. She also gets candid about what doesn’t work—and why residence life doesn’t need to do it all.
2025-10-2340 min
ResEdChat by RoompactResEdChat Ep 148: Ghost Stories, Community Building, & Leadership Development In Residence HallsIn this episode of Roompact's ResEdChat, join our host Noah and guest Evelyn Mendlowitz, Resident Director at Miami University of Ohio, to talk about ghost stories. What do ghost stories have to do with Residence Life, you ask? Well, let us tell you. Most, if not all college campuses have at least one ghost story, and oftentimes, these stories are clung to and repeatedly told and known. These stories, while often dark, provided important history into college campuses and can even invite students and staff alike to learn, lead, and build community together Noah and Evelyn discuss this topic, tell...
2025-10-1637 min
ResEdChat by RoompactResEdChat Ep 147: Connecting the Dots: Building a Professional NetworkIn this episode of Roompact's ResEdChat, with Bernard Nichols, Assistant Director of Student Conduct at Johns Hopkins University, we explore the importance of professional networking and conference engagement for student affairs professionals. From cultivating meaningful relationships to making the most of conferences, listen to learn more about how to make the best impression with your professional presence. So let's discuss!
2025-10-0928 min
ResEdChat by RoompactResEdChat Ep 146: The Main Event: Fun, Care, and Culture in Residence LifeIn this episode of Roompact's ResEdChat, Crystal talks with DeVante Parker from UC Berkeley about why fun isn’t optional—it’s essential. From wrestling metaphors to low-cost team strategies, DeVante shares how joy, structure, and care can transform Residence Life culture.
2025-10-0234 min
ResEdChat by RoompactRA*Chat Ep 145: Scary Situations: Handling Policy Violations with GraceIn this episode of Roompact's RA*Chat, Learn how to address conflict with confidence and compassion while building genuine accountability on your floor. Turn those policy violation moments into opportunities for growth! It's time to stop being scared and start being the community leader your residents need. Join us on Roompact as Kaitlyn Charette, a coordinator at...... Continue Reading →
2025-09-2921 min
ResEdChat by RoompactResEdChat Ep 144: How to Nurture Creative Thinking in ResLife with Sean WatsonIn this energizing episode of ResEdChat, host Dustin Ramsdell reconnects with Sean Watson — a returning guest and now a Roompact blogging team member — to explore how ResLife pros can nurture creativity both in and outside of work. Sean shares why creativity isn't just for artists and how embracing play, structure, and self-expression can actually make you better at your job. From performing poetry to writing emails with flair, this conversation is an honest and inspiring look at the power of creativity in student affairs and beyond.
2025-09-2534 min
ResEdChat by RoompactResEdChat Ep 142: From RD to AD: Transitioning from Entry to Mid-Level RolesIn this episode of Roompact's ResEdChat, Donovan Cyrus joins Jas to chat about making the leap into a mid-level role in housing and residence life earlier than most. Whether you're considering an early move up or mentoring someone who is, this conversation will offer insights and practical advice on breaking through perceived career timelines in student affairs.
2025-09-1127 min
ResEdChat by RoompactResEdChat Ep 141: The Generational Remix: From Decades Apart to One TeamIn this episode of Roompact's ResEdChat, Crystal talks with Dr. Megan Gerhardt, Professor at Miami University and author of Gentelligence. They explore how generational norms impact the way we live, work, and lead in campus housing, and why curiosity is the key to unlocking stronger, more connected teams. From late-night crisis responses to everyday communication breakdowns, Dr. Gerhardt offers fresh insight and practical tools to turn generational tension into opportunity.
2025-09-0452 min
ResEdChat by RoompactRA*Chat Ep 140: From Strangers to Suitemates: Building Floor CultureIn this episode of Roompact's RA*Chat, Sadie Billings shares her secrets for transforming random room assignments into genuine community. From awkward introductions to lifelong friendships! Discover proven strategies for building floor culture that extends far beyond the residence halls and creates connections that last. Guest: Sadie Billings (she/her), Academic Success Coordinator Host: Anthony Martinez Listen...... Continue Reading →
2025-09-0121 min
ResEdChat by RoompactResEdChat Ep 138: Accidental ResLifer: Finding Your Place Without the SA DegreeIn this episode of Roompact's ResEdChat, join our host Noah and guest Emma Grupe, Resident Director at Miami University of Ohio, to talk about the field and what it looks like to enter Residence Life without a degree in Student Affairs. As we all know, Student Affairs is typically not a job that people plan on entering, but what does it look like when you go at it from another angle all together? How do we do a job while learning how to do it at the same time? Join Noah and Emma as they tackle these questions and share...
2025-08-2139 min
ResEdChat by RoompactResEdChat Ep 137: Home Away from Home: International Student TransitionIn this episode of Roompact's ResEdChat, host Jasmine Nettles sits down with Trevis Belle to discuss the international student experience through the lens of student affairs, from enrollment to graduation. Whether you're looking to improve your efforts or looking to deepen your impact with their international student population, this conversation will offer powerful takeaways and practical ideas to do so. Trevis shares both personal and professional insights on the unique challenges international students face—from cultural transition and visa pressures to finding community and accessing support. We’ll also explore how student affairs professionals can better serve international populations, create incl...
2025-08-1431 min
ResEdChat by RoompactResEdChat Ep 136: Kind, Clear, and Purposeful: Supervising with IntentionIn this episode of Roompact's ResEdChat, Crystal talks with Matt Nelson, Director of Residence Life at the University of Nebraska-Lincoln, about what it means to lead with intention and care. Our guest shares how values like recognition, patience, and empathy shape their approach to supervision and offers practical, creative strategies to support diverse teams, build morale, and stay grounded as a leader.
2025-08-0732 min
ResEdChat by RoompactResEdChat Ep 132: The Courage to Unlearn: Shifting Mindsets in Higher EdIn this episode of Roompact's ResEdChat, host Jas sits down with Thomas Bruick to discuss "unlearning" and mindset change. In student affairs and higher education, unlearning refers to the intentional process of letting go of outdated beliefs, assumptions, or practices to make space for the "new." It involves critical self-reflection, openness to change, and a commitment to slowing down our thoughts to make informed decisions. This process is especially relevant as institutions evolve to better serve and respond to societal shifts with our student populations.
2025-07-1732 min
ResEdChat by RoompactResEdChat Ep 131: New Book on the Three C’s Framework for ResLife PracticeWe're pleased to bring you this bonus episode of ResEdChat where Paul shares more details about a brand new resource from Roompact to help residence education leaders create a framework for their practice. Focused on the "Three C's" of Community Development, Curriculum, and Case Management, Paul explains how this eBook came to be and how he hopes professionals across the country will use it to elevate their work.
2025-07-1431 min
ResEdChat by RoompactResEdChat Ep 130: Living Where You Lead: Embracing Boundaries in Residence LifeIn this episode of Roompact's ResEdChat, Crystal talks with Markayla Clayton, a Community Director at the University of Oregon as they explore what it means to set and protect boundaries as a live-in professional. From saying no without guilt to communicating needs with supervisors and students, our Markayla shares real strategies for balancing presence with self-care.
2025-07-1032 min
ResEdChat by RoompactRA*Chat Ep 129: Train Hard, RA Harder: Tips & Tricks for RA TrainingIn this episode of Roompact's RA*Chat, join Assistant Director Amanda Franklin as she shares insights, practical strategies, and real-life advice to help Resident Assistants (RAs) and Student Staff members in Res Life prepare for training and succeed in your role! Whether you're a first-time RA or an experienced leader, this podcast offers quick tips, engaging stories, and practical tools to boost your confidence and effectiveness. Get ready to make a lasting impact on your campus community!
2025-07-0725 min
ResEdChat by RoompactResEdChat Ep 127: Elevating Staff Recruitment and Performance Management with Dr. Brittany McDanielIn this episode of Roompact's ResEdChat podcast, guest host Dustin chats with Brittany to get insights from her diverse background working at a variety of institutions on how to develop an effective staff recruitment and performance management strategy. She outlines tips for supporting student staff as well as professional staff so that teams of any shape and size can reach their full potential.
2025-06-2634 min
ResEdChat by RoompactResEdChat Ep 126: Sober Spaces in Higher Ed: A New Path for Student WellnessIn this episode of Roompact's ResEdChat, host Jas Nettles is joined by Hayley, the Recovery Program manager at Baylor. Recovery programs on college campuses aren't new but have definitely become more of trend that's designed to support students recovering from substance use disorders (SUDs). These programs, often part of student affairs or wellness initiatives, provide resources such as peer support, counseling, sober living spaces, and recovery-friendly social events. They aim to create a supportive environment that enables students to maintain their recovery while pursuing academic and personal goals.
2025-06-1930 min
ResEdChat by RoompactResEdChat Ep 125: Confidence in the Chaos: Supporting New Pros Through CrisisIn this episode of Roompact's ResEdChat, Crystal talks with Dr. Joshua Maxwell, Director of University Housing at Colorado State University, about crisis response in residence life. They discuss his research on entry-level professionals and what shapes their responses to crises, from environmental factors to training to self-awareness. The conversation offers practical insights for both new professionals and those who lead them.
2025-06-1244 min
ResEdChat by RoompactResEdChat Ep 123: It’s All Greek to Me: Supporting FSL Affiliated Students on CampusIn this episode of Roompact's ResEdChat, join our host Noah Montague, and Guest Carter Roane, Resident Director at Miami University of Ohio, to talk about all things Greek Life, that is Fraternities and Sororities. Affiliated students have unique campus experiences and when they live in the halls, those experiences become all the more complex, exciting, and stigmatized. Noah and Carter explore fraternity and sorority life, discuss supporting students who are affiliated, share impactful stories, and provide practical advice to Residence Life Staff working with the Greek community.
2025-06-0542 min
ResEdChat by RoompactResEdChat Ep 122: Living Learning Communities, The Ultimate Learning PartnershipIn this episode of Roompact's ResEdChat, join Noah and Tristan Morton to talk about Living Learning Communities (LLCs) and how they can be implemented to assist with community and identity development. Noah and Tristan explore different LLCs, structures, and theories as they relate to the topic at hand, share impactful stories, and provide practical advice to Residence Life Staff.
2025-05-291h 03
ResEdChat by RoompactResEdChat Ep 121: The Superhero Complex in Student AffairsIn this episode of Roompact's ResEdChat, we will be discuss "The Superhero Complex in Student Affairs." The superhero complex refers to a mindset where student affairs professionals feel the need to "save the day" constantly—taking on excessive responsibilities, overworking, and sacrificing personal well-being in the name of student support. This can stem from a deep commitment to student success but often leads to burnout, lack of boundaries, and an unhealthy work culture where self-sacrifice is the norm.
2025-05-2231 min
ResEdChat by RoompactResEdChat Ep 118: Reflecting on Transitions In and Out of Residence Life with Dr. Cory ShapiroIn this episode of Roompact's ResEdChat, Dustin is chatting with Cory about his career journey in a variety of roles across different functional areas, many of which have been at the same institution. Cory shares reflections and advice on how best to determine what it is your looking for professionally, the value of finding a good mentor, and leveraging different resources to ensure you're making sound decisions about your career.
2025-05-0834 min
ResEdChat by RoompactResEdChat Ep 116: Staying Connected to Your Work! with Bernard NicholsIn student affairs, especially Housing and Residence Life, we do what I like to call "shadow work"—outside the classroom, in late-night conversations, in the spaces where students grow into themselves. In this episode of Roompact's ResEdChat, Host Jasmine Nettles and guest Bernard Nichols talk about understanding "why" we do what we do, what keeps us going, and how our personal values and lived experiences have shaped the way we show up for students.
2025-04-2424 min
ResEdChat by RoompactResEdChat Ep 114: Storytelling with Data: Engaging Residential Staff in Assessment PracticesIn this episode of Roompact's ResEdChat, we rebroadcast a past webinar discussing storytelling through data and assessment with panelists from the University of South Carolina and University of South Florida. Through this session, the panelists explore best practices to collect, interpret, and present data to campus partners and departmental leadership to create buy-in and provide the “why” to students and staff. Additionally, panelists share how innovative curriculum assessment strategies can enhance the student experience and support departmental and institutional priorities.
2025-04-1058 min
ResEdChat by RoompactResEdChat Ep 112: Dollars & Decisions: Budgets and Financial Management in HousingIn this episode of Roompact's ResEdChat, Crystal sits down with Dr. T.J. Logan, Executive Director at Brailsford & Dunlavey, to break down the financial side of residence life and housing—demystifying common budget terms, sharing best practices, and exploring how financial transparency can strengthen your team. Whether you're just starting with budgeting or refining your expertise, this episode will provide valuable insights to boost your confidence!
2025-03-2744 min
ResEdChat by RoompactResEdChat Ep 105: Balancing Act: Pursuing a Doctorate While Leading in HousingIn this episode of Roompact's ResEdChat, Crystal sits down with Deanna Hughes, Associate Director of Residential Education at the University of South Florida-Tampa Campus, to discuss the art of balancing life as a housing professional, doctoral student, mom, and partner. Deanna shares valuable insights on time management, building support systems, navigating dissertation research, and embracing balance through simple joys like walking, journaling, and bowling. Tune in for an inspiring conversation filled with practical advice for managing it all!
2025-02-0627 min
ResEdChat by RoompactResEdChat Ep 103: Blueprints for Success: Women in Housing Facilities ManagementIn this episode of Roompact's ResEdChat, we explore what it means to advocate for yourself and thrive in housing facilities, a field that is predominantly male. Crystal is joined by guest Michelle Sujka, Associate Director of Housing, Facilities Operations, from the University of Cincinnati, who shares how curiosity, strong relationships, and supportive supervisors have helped shape her career. Michelle offers advice to women aspiring to enter facility roles, discusses breaking stereotypes, and highlights the importance of creating opportunities for other women and students.
2025-01-2326 min
ResEdChat by RoompactResEdChat Ep 99: Care & Connection: Enhancing Your Resident Support with Roompact with John HugheyIn this episode of Roompact’s ResEdChat, Paul sits down with John Hughey from the University of Mary Washington to discuss how they are leveraging Roompact's software to aid the work of their Coordinated Care Team and their Behavioral Intervention Team.
2024-12-2621 min
ResEdChat by RoompactResEdChat Ep 97: Strategies for Supporting Homesick Students with Colin VarnetThis week, we're featuring current Roompact writer (and current Resident Assistant), Colin in conversation with Dustin to give his firsthand perspective on how to best identify and support students experiencing homesickness.
2024-12-1225 min
ResEdChat by RoompactRA*Chat Ep 90: Nurturing Scholars: RAs’ Role in Supporting Academic SuccessIn this episode of Roompact’s RA Chat, Crystal is joined by Kathryn Palmieri, Managing Director at the Engineering Student Success Center and College of Science Student Success Center at San Jose State University. Join KP as they share tips on making the most of your campus resources, how to connect with your academic advisor for personalized guidance, and the best ways to create spaces in your residence halls that foster both community and academic success.
2024-10-1729 min
ResEdChat by RoompactRA*Chat Ep 89: Shine Brightly Without Burning Out: Tips for Introverts in HousingIn this episode of Roompact’s RA Chat, Crystal is joined by Brooks Hetle, Associate Director of Residence Life at North Dakota State University and current President of the UMR-ACUHO region. Join them as they unravel the myths surrounding introverts and their leadership potential, with Brooks sharing invaluable insights on how to care for yourself and recharge while juggling a student staff position full of social interactions and activities.
2024-10-1019 min
ResEdChat by RoompactResEdChat Ep 88: “Why Roompact?” with Paul Gordon BrownWe're excited to welcome Paul back to the show this week to explore what qualities make Roompact as an education technology company unique. He shares with Dustin how the small but mighty team has navigated growth, partnerships, and funding to create a business that truly stands out from its peers.
2024-10-0316 min
ResEdChat by RoompactResEdChat Ep 87: Cultivating Community: Supporting Latine Students in HousingIn this episode of Roompact’s RA Chat, Crystal is joined by Dr. Geneva Reynaga Abiko, Founder and Executive Director, Borderlands Therapy Collaborative, PLLC and they talk about the importance of recognizing the unique identities within the Latine community and the significance of truly understanding and appreciating all students for who they are and identifying what each student needs to thrive on our college campuses.
2024-09-2644 min
ResEdChat by RoompactResEdChat Ep 84: Creating Moments of Magic for Roompact Schools with Matt UngerWe have a special episode this week with the return of Roompact's fearless leader, Matt! He joins Dustin to talk about the premise of "magical moments" when it comes to customer service, how Roompact seeks to create these moments, as well as how other leaders can take inspiration from this example.
2024-09-0526 min
ResEdChat by RoompactResEdChat Ep 82: 2024 ACUHO-I Internship Reflections with Seferine Baez!With the start of a new academic year means it is time to say goodbye to another ACUHO-I summer intern at Roompact. As has become tradition here, we welcomed Seferine back to the podcast to speak with Dustin about what she has worked on these past few months, what she's learned, and what she is looking forward to as she parts ways with Roompact.
2024-08-2229 min
ResEdChat by RoompactRA*Chat Ep 80: First Impressions: The Crucial Role of RAs and Campus Partners on Move-in Day with Dr. Andy JohnsonIn this episode of Roompact’s ResEdChat, Crystal is joined by Dr. Andy Johnson, Director for Operations & Outreach at the University of South Florida. Andy shares insights on common questions students and families have as they prepare for campus move-in and highlights the numerous campus partners involved in this major production. Additionally, Andy and Crystal...... Continue Reading →
2024-08-0127 min
ResEdChat by RoompactResEdChat Ep 79: Asking the Question: How Does it Feel to Work Here? with Dr. Erica Alcantara ArosIn this episode of Roompact’s ResEdChat, Crystal is joined by Dr. Erica Alcantara Aros, Leadership & Workplace Culture Consultant with Mentor Culture Consulting. Erica defines workplace culture and explains how to assess it during a job interview. Erica and Crystal also discuss navigating boundaries for staff in live-in roles, being open to feedback, and thoughts...... Continue Reading →
2024-07-2541 min
ResEdChat by RoompactRA*Chat Ep 78: I was an RA: The Key is Excitement and Belief! with Brittney HentonIn this episode of Roompact’s RA*Chat, Crystal is joined by Brittney Henton, former RA and an Educational Services Representative in schools and libraries, and a Brand Partner with PaperPie (formerly Usborne Books & More). Brittney shares the things she learned as an RA and how they continue to influence her life as a wife, and...... Continue Reading →
2024-07-1826 min
ResEdChat by RoompactResEdChat Ep 77: Candid Conversations: Insights from a Black Woman in HousingIn this episode of Roompact’s ResEdChat, Crystal is joined by Trinity Brooks, an Assistant Hall Director at Indiana State University, as they discuss the experience of being Black women in Housing. Together, they explore the importance of community, and the necessity of having crucial conversations, while sharing stories related to navigating housing as Black individuals. Trinity also offers tips for non-Black colleagues and departments on how to provide support and transparency in recruitment processes and inclusion efforts.
2024-07-1130 min
ResEdChat by RoompactResEdChat Ep 74: Supervising a Remote ACUHO-I Intern with Paul Gordon BrownWe welcome Paul back to the show this week to discuss his experience creating and overseeing a remote ACUHO-I internship program at Roompact. He shares his reflections on this initiative and advice for others curious about embarking on a similar endeavor.
2024-06-1320 min
ResEdChat by RoompactResEdChat Ep 71: Introducing Our 2024 ACUHO-I Summer Intern, Seferine Baez!We're honored to be able to have another amazing intern, Seferine, this summer at Roompact. As usual, we wanted to introduce her further to our community with a deeper discussion on the podcast. She speaks with Dustin about how she found out about the position, what she'll be working on, and what fun plans she's looking forward to for the summer.
2024-05-2319 min
ResEdChat by RoompactResEdChat Ep 69: Exploring White Accountability Groups and Racial Justice in Residence Life with Dr. Kathy ObearIn this episode of Roompact’s ResEdChat, Crystal is joined by Dr. Kathy Obear, President of the Center for Transformation and Change, to delve into her latest book, "Leading White Accountability Groups in Your Organization." Together, they examine the purpose and the importance of intentionality in creating white accountability groups, as well as the significance of establishing a confidential space for discussing whiteness for white identifying folx. Kathy shares valuable insights, practical tips, and resources to guide individuals and departments in addressing the impact of whiteness in the hope of moving closer to racial justice for those living and working on...
2024-05-0935 min
ResEdChat by RoompactResEdChat Ep 68: Understanding & Supporting Disabled Students On Campus with Ali Martin ScoufiledIn this episode of Roompact's ResEdChat, we chat with Ali Martin Scoufiled who is completing her doctoral research into the experiences of disabled students on campus. In this episode we explore the spectrum of how (dis)ability shows up on campus and tangible steps residence life professionals can take to better support disabled students in the residence halls and as they navigate the college environment. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2024-05-0236 min
ResEdChat by RoompactResEdChat Ep 67: Recognizing the Emotions and Support Needed to Successfully Navigate a Student Staff Union Petition with Jean MacKimmieIn this episode of Roompact's ResEdChat, Stewart chats with Jean MacKimmie, the Director of Residential Life at University Massachusetts Amherst as they explore the potential emotional impacts of student staff unionization drives. They explore Jean's experience at University Massachusetts Amherst over two decades ago when the RA team became the first successful Resident Advisor unionization in the US and what her experiences have been since then working in this environment. Hear first hand from Jean, as she details sage advice that she has provided other campuses that have faced similar events, and discover the support required for all levels of st...
2024-04-2531 min
ResEdChat by RoompactResEdChat Ep 66: Cultivating Community: Sense of Belonging, Wellness, and Connection in Student Living SpacesIn this episode of Roompact’s ResEdChat, Crystal sits down with Liz Toombs, a Certified Interior Decorator and Owner of PDR Interiors. Liz shares her thoughts on several topics, including Greek Life, the connection between student living spaces and wellness, and the importance of belonging for college students. She offers tips on the dos and don'ts that come along with designing spaces and supporting students who are members of fraternities and sororities.
2024-04-1830 min
ResEdChat by RoompactRA*Chat Ep 65: “Leadership is an Act”: A Conversation on RAs and LeadershipIn this episode of Roompact's RA*Chat, Crystal sits down for an insightful dialogue with Edwin Serrano, a Senior Learning & Development Specialist at the University of Southern California. Edwin offers his unique perspective on leadership, tackling the age-old debate of whether leaders are born or made. He offers invaluable advice to Resident Assistants (RAs) on harnessing their leadership capabilities to navigate the landscape of internships and job opportunities. Additionally, he provides RA supervisors with practical strategies to foster leadership growth within their student staff teams. Moreover, Edwin candidly shares his personal journey of self-discovery, recounting how he cultivated confidence and...
2024-04-0427 min
ResEdChat by RoompactResEdChat Ep 61: We Have a Place for You! – Getting Involved with Your Regional Housing OrganizationIn this episode of Roompact's ResEdChat, Crystal engages in a conversation with Dr. Brian Moffitt, the Executive Director of Housing and Dining at the University of Colorado Denver and President of AIMHO, and Dr. Gregory R. Thompson, Director of Residence Education at the University of Iowa and Past President of UMR-ACUHO. Join them as they talk about their proudest moments serving as Presidents of their respective regions. The guests also delve into their experiences with regional involvement, offering valuable tips for individuals aspiring to engage in similar opportunities.
2024-02-0845 min
ResEdChat by RoompactRA*Chat Ep 57: I was an RA: Community, Connection, and Customer ServiceIn this episode of Roompact's ResEdChat, Crystal engages in a conversation with Emma Rash, who serves as a Security Analyst for a Defense Contractor. Her current role involves ensuring the safety of people, much like her previous experience as a Resident Assistant (RA). She generously shares her personal journey, discussing how she found her voice, built confidence, and learned valuable lessons about setting boundaries. Emma offers valuable advice to Resident Assistants, including emphasizing the importance of self-care by reminding us that we cannot effectively help others when our own cup is empty.
2023-12-0740 min
ResEdChat by RoompactResEdChat Ep 56: Authenticity, Adaptability, and Support: Having Effective 1:1’s with Student StaffIn this episode of Roompact's ResEdChat, Crystal engages in conversation with Camille (Mimi) Sullivan, an Associate Director of Residential Education at Sonoma State University. They delve into the art of conducting effective one-on-one meetings with RAs. Mimi offers invaluable insights on the content of these meetings, the optimal frequency for conducting them, and strategies for rebounding from a "challenging" one-on-one session. Mimi emphasizes the significance of tailoring these meetings to address individual needs, the value of authenticity in your interactions, and the importance of clear and open communication.
2023-11-3032 min
ResEdChat by RoompactRA*Chat Ep 54: I was an RA: Transferable Skills for Life and CareerIn this episode of Roompact's ResEdChat, Crystal engages in a conversation with Keneise Evans from the University of Iowa, delving into her experiences as a former Resident Assistant (RA) and the valuable skills she has carried with her throughout her career journey. Keneise generously shares insights into the skillset she developed during her RA days, including adept time management, effective budgeting, caring for others, and flexibility. She speaks directly to RAs on how the skills cultivated as an RA can shape their own path to a fulfilling career.
2023-11-0922 min
ResEdChat by RoompactResEdChat Ep 52: Working Abroad in Student Affairs, Housing, and Residence LifeIn this episode of Roompact's ResEdChat, guest host Stewart Robinette chats with two professionals who are currently working outside the United States at NYU Shanghai. They discuss how their careers took them there, what the differences are when operating a residence life program outside the United States, and the learning, experiences, and skills they gained along the way.
2023-10-2636 min
ResEdChat by RoompactResEdChat Ep 51: Jennifer Watley on Maximizing the HigherEd Graduate Student ExperienceThis week, Dustin chats with current Roompact blogger Jennifer about her experience as a higher ed graduate student balancing working on campus and her studies. She shares reflections on her journey so far, what she is looking forward to, and some advice on how best to support grad students.
2023-10-1931 min
ResEdChat by RoompactResEdChat Ep 50: Developing A Curricular Approach MindsetIn this episode of Roompact's ResEdChat, it's just the host! Paul Brown walks you through how to cultivate a "curricular mindset" in your residence life work. As many of you may be heading to the Institute on the Curricular Approach this month, this episode can be a good primer!
2023-10-1235 min
ResEdChat by RoompactResEdChat Ep 48: Rethinking Residence Life Staff StructuresIn this episode of Roompact's ResEdChat, we chat with Stewart Robinette, who was most recently at The George Washington University and was instrumental in some of the staffing structure changes they made to their residence life program. This episode will get you thinking about alternative ways to organize our work and how we construct the roles that serve our residents.
2023-09-2837 min
ResEdChat by RoompactResEdChat Ep 46: Designing Effective Behind Closed Doors (BCDs)In this episode of Roompact's ResEdChat, we chat with Dr. Rose Waples, who did research on RAs and crisis and emergency response, specifically looking at the experiential training experience known as Behind Closed Doors (BCDs). Many campuses have a BCDs session in their training schedule, but there are certain concepts to keep in mind when designing it to make it the most effective learning experience possible. Dr. Rose Waples is here to give us research-backed tips!
2023-09-1444 min
ResEdChat by RoompactResEdChat Ep 42: Jong Youn On How You Can Partner With Roompact To Achieve Your GoalsDustin digs deeper with Roompact's very own Jong Youn this week to explore more of his role on the team leading our business development efforts. He talks about his background, how he discovered Roompact and how he works with institutions to improve their residential education programs with digital tools.
2023-08-1024 min
ResEdChat by RoompactResEdChat Ep 41: Roompact User Spotlight on The College of New JerseyIn this episode of Roompact's ResEdChat, we sit down with longtime Roompact software users at The College of New Jersey (TCNJ). The staff at TCNJ have been with Roompact for six years and share their journey along with some of their best practices and Roompact "pro tips." Learn about how they use data to better tell their story, assess the effectiveness of their initiatives, and aid in student retention.
2023-08-0330 min
ResEdChat by RoompactResEdChat Ep 40: Kassidy Giles with ACUHO-I Internship ReflectionsAs our Summer 2023 ACUHO-I Intern, Kassidy, finishes up her time with us, we wanted to take a moment to check back in with her to see how her time working at Roompact went. Kassidy shares with Dustin her favorite moments, what she's learned, and what's next for her.
2023-07-2729 min
ResEdChat by RoompactResEdChat Ep 39: Using the Doctorate To Amplify the Voices of Students and StaffIn this episode of Roompact's ResEdChat, Guest Host Crystal Lay speaks with Drs. Kawanna Leggett and Erik Sorenson, and future Dr. Alvin Mangosing about each of their decisions to pursue a doctoral degree and how they are using what they have learned to enhance the experience of their staff and students. They also highlight the importance of each person making educational and career decisions that make sense for themselves. Finally, they each provide their thoughts on whether one needs a doctoral degree to do our work in college student housing and residence life.
2023-07-2034 min
ResEdChat by RoompactResEdChat Ep 38: Roommate Agreements & Managing ConflictPaul returns to the podcast this week to chat with host Dustin Ramsdell about the fundamentals of roommate agreements and the role they serve in managing residential student conflict. Paul also highlights how users of Roompact's software can leverage its features to be proactive in reducing conflict. Learn from him and examples from other schools about high impact practices.
2023-07-1329 min
ResEdChat by RoompactResEdChat Ep 37: Understanding the Experiences of Indigenous Students On CampusIn this episode of Roompact's ResEdChat, Host Crystal lay speaks with Nate Armenta from Northern Arizona University about ways that college and university staff can support Native and Indigenous students and staff. Nate speaks on language, culture, land acknowledgments, and the importance of access to education for Native and Indigenous students.
2023-07-0640 min
ResEdChat by RoompactResEdChat Ep 35: Crystal Cyr and Kimberly Kruchen-Spaulding on their Multi-Institutional Study On The RA Role and ExperienceIn this episode of Roompact's ResEdChat, Paul chats with Crystal Cyr and Kimberly Kruchen-Spaulding about their findings from a multi-institutional survey of resident assistants on their role, their experiences in the position, and their well-being and experiences of burnout. Learn about what this may mean for the future of the RA role and how we can better support RAs through both structural and practical reforms.
2023-06-2246 min
ResEdChat by RoompactResEdChat Ep 34: Celebrating Roompact’s 10th Anniversary!In this fun and special episode of Roompact's ResEdChat, we bring the entire team together to reflect on their favorite memories from the past ten years of the company.
Make sure to join the team in celebrating this milestone at ACUHO-I 2023
2023-06-1534 min
ResEdChat by RoompactResEdChat Ep 33: Keith Edward’s New Book, “Unmasking: Toward Authentic Masculinity”In this episode of Roompact's ResEdChat, Crystal sits down with Keith Edwards to discuss his new book, Unmasking: Toward Authentic Masculinity. "Based on more than fifteen years of research, Keith E. Edwards, PhD, illuminates men’s masking, unmasking, and becoming to help men develop their own authentic masculinity. He also shares strategies to help us all better engage the men in our lives with empathy, reach them with compassion, effectively hold them accountable, and help them to become the men they aspire to be."
2023-06-0832 min
ResEdChat by RoompactResEdChat Ep 32: Kassidy Giles on Applying For and Starting an ACUHO-I InternshipThis week, we're pleased to introduce our 2023 ACUHO-I Summer Intern, Kassidy Giles, to the Roompact community! She just started working with us and we wanted to take a moment to give her the chance to share a bit about her background, the ACUHO-I process, and what she'll be working on this summer.
2023-06-0126 min
ResEdChat by RoompactResEdChat Ep 31: Chana Bailey and Norton Mitchell on Partnering with Custodial and Facilities StaffIn this episode of Roompact's ResEdChat, Host Crystal lay speaks with Chana Bailey and Norton Mitchell of UC Berkeley about how residence life and housing staff can partner and build relationships with custodial and facilities staff. Learn more about their unique roles on campus and how to build trust to reach mutual goals.
2023-05-2543 min
ResEdChat by RoompactResEdChat Ep 30: Susan Robison on Accessibility in Residence LifeIn this episode of Roompact's ResEdChat, Dustin chats with Susan about making residence halls more accessible to more students and the impact this has on student satisfaction, persistence, and success.
2023-05-1827 min
ResEdChat by RoompactResEdChat Ep 29: Dr. Gregory Thompson on Campus Politics and Building RelationshipsIn this episode of Roompact's ResEdChat, Crystal chats with "Dr. G" about the complexities of campus politics. We delve deeper with our guest on how to understand and navigate a campus organization--both the explicit and implicit expectations and norms. Along the way there are many practical strategies and tips on how to get a handle on campus politics and relationship building in your own work.
2023-05-1125 min
ResEdChat by RoompactResEdChat Ep 27: Delton Gordon and Luke Hams on Re-Imagining RA and Student Staff PositionsIn this episode of Roompact's ResEdChat, Paul returns to the hosting chair and chats with Delton Gordon and Luke Hams of Arkansas Tech University about changes they made this year to re-imagine their student staff positions. This included rethinking RA and student staff roles, how they compensated the student employees, and how to make the positions more flexible to meet the needs of a modern student lifestyle.
2023-04-2737 min
ResEdChat by RoompactResEdChat Ep 26: Chris Trautman on Setting Healthy Professional BoundariesIn this episode of Roompact's ResEdChat, Dustin chats with Chris about tips and tricks that can help to maintain healthy professional balance in Residence Life. He explores the nuances of topic with how it shows up differently for supervisors and those who work directly with students. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2023-04-2033 min
ResEdChat by RoompactResEdChat Ep 25: Gustavo Tiffer on Pivoting to a Career Off-CampusIn this episode of Roompact's ResEdChat, Dustin chats with Gustavo about how navigated a path from residence life professional to working outside of higher ed in customer success at a tech company. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2023-04-0632 min
ResEdChat by RoompactResEdChat Ep 24: Rachel Aho on Giving Constructive FeedbackIn this episode of Roompact's ResEdChat, Rachel talks with Dustin about the value of creating environments that encourage staff and students to give and receive constructive feedback to one another. Rachel shares advice for those who may feel reticent about doing this and some helpful resources to explore as well. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2023-03-2328 min
ResEdChat by RoompactResEdChat Ep 23: Erin Long on Design Thinking & Residential EducationIn this episode of Roompact's ResEdChat, Erin shares with Dustin how she discovered design thinking, what it is, and how she implements into her work in Residential Education. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2023-03-0926 min
ResEdChat by RoompactResEdChat Ep 21: Using Text Messaging to Engage ResidentsIn this episode of Roompact's ResEdChat podcast, we welcome back Paul to share some of his expert insights on how best to use text messaging in the residence life context.If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2023-02-0934 min
ResEdChat by RoompactResEdChat Ep 20: Craig Kuehnert on Creating Delightful Customer Service ExperiencesIn this episode of Roompact's ResEdChat, we speak with Craig about his passion for creating positive customer service experiences for residential students. His background includes digging deep into the processes used by companies like Disney and figuring out ways to implement them on campus.
2023-01-2631 min
ResEdChat by RoompactResEdChat Ep 19: Dr. Laura Arroyo on Black Student Mattering in Campus HousingIn this episode of Roompact's ResEdChat, we speak with Laura about her dissertation work focusing on the issues impacting black student sense of mattering in residence life. She shares her experience researching this topic and advice for professionals to make progress in this area.
2023-01-1230 min
ResEdChat by RoompactResEdChat Ep 18: Matt Unger on What is a B-Corp and Why Should You CareIn this episode of Roompact's ResEdChat, as 2022 comes to a close, we wanted to take a moment to talk with our Founder and President, Matt Unger, about the company's journey to becoming a certified B-Corp this past year.
2022-12-2932 min
ResEdChat by RoompactResEdChat Ep 17: Jake Garner on Restorative Practices in Residential EducationIn this episode of Roompact's ResEdChat, we chat with Jake about what restorative practices are and how they can be used to better engage with residents. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2022-12-1529 min
ResEdChat by RoompactResEdChat Ep 16: Crystal Lay and Reflections on a Career in Residence LifeIn this episode of Roompact's ResEdChat, we talk with Crystal about her decades of experience working in Residence Life all the way from her time as a student. She shares reflections about crisis response, setting boundaries, and being able to bring your best self to work.
If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2022-12-0228 min
ResEdChat by RoompactResEdChat Ep 15: Kate Gannon-Cullinan on Residence Life Staff RetentionIn this episode of Roompact's ResEdChat, we talk with Kate about her dissertation research that examines the causes and impacts of Residence Life staff attrition. She also shares strategies to help better retain staff members on your team. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2022-11-2232 min
ResEdChat by RoompactResEdChat Ep 14: The Reboot Episode!In this episode of Roompact's ResEdChat podcast, we welcome our new host, Dustin Ramsdell, who you may know as The Higher Ed Geek. We also share some behind the scenes on the creation of the podcast, as well as what is to come for the show in the coming months.
If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2022-11-1023 min
ResEdChat by RoompactResEdChat Ep 13: Patricia Harvel on Applying For and Starting an ACUHO-I InternshipIn this episode of Roompact’s ResEdChat, we talk with our ACUHO-I Summer 2022 Intern, Patricia Harvel. We discuss how Patricia learned about the ACUHO-I internship process, what she did to prepare her application and profile, and what the interview process was like. If you’re a current grad or undergrad, or a supervisor of an intern, check out what we learned from Patricia's experience.
2022-07-1231 min
ResEdChat by RoompactResEdChat Ep 12: Marshall U’s Green Move Out and Campus Thrift StoreResidence hall move outs can generate so much unnecessary waste. What if the items that normally go to a landfill could be flipped and given to other students in need? In this episode of Roompact's ResEdChat, we chat with two of the individuals responsible for Marshall University's Green Move Out and Campus Thrift Store programs. Learn from their experiences about how you might be able to replicate it on your own campus.
2021-11-1128 min
ResEdChat by RoompactResEdChat Ep 11: Student Affairs NOW Podcast JamboreeIn this special episode of Roompact's ResEdChat, we share an episode recorded with Student Affairs NOW. This "jamboree" is a collection of different podcasters from across the student affairs and higher education space. Learn about their podcasts and their journey.
2021-09-2353 min
ResEdChat by RoompactResEdChat Ep 10: DeAndre Taylor’s Dissertation on Black Senior Housing OfficersIn this episode of Roompact's ResEdChat, we interview newly minted DOCTOR DeAndre Taylor. DeAndre discusses his dissertation study which examined the experiences of Black senior housing officers. Results shared include implications for how the profession can better support a more diverse leadership.
2021-07-2931 min
ResEdChat by RoompactResEdChat Ep 9: Camille Bonar Reflecting on her 2021 ACUHO-I Internship ExperienceIn this episode of Roompact's ResEdChat, we bring back our ACUHO-I Summer 2021 Intern, Camille Bonar, to reflect on how her internship has been. We discuss working from home, differences in expectations versus reality for a position, and what you can think about before beginning an internship to set you up for success. If you're a current grad or undergrad, or a supervisor of an intern, check out what we learned from Camille's experience.
2021-07-2222 min
ResEdChat by RoompactResEdChat Ep 8: Your Residential Curriculum Questions (1)In this episode of Roompact's ResEdChat, Paul answers some of your questions about residential curriculum and residential student learning. Have more you want to ask? Tweet at us with the hashtag #ResEdChat and we'll hope to address them in a future episode.
2021-07-1512 min
ResEdChat by RoompactResEdChat Ep 7: Quan Phan on Using Graphic Design to Enhance Student EngagementIn this episode of Roompact's ResEdChat, we speak with Quan Phan, a student affairs professional with an incredible aptitude for graphic design. Learn how Quan uses his skills to enhance the educational impact of materials he designs and learn some tips on how you can, too.
2021-07-0823 min
ResEdChat by RoompactResEdChat Ep 6: DaVaughn Vincent-Bryan on Using Food and Cooking for Student EngagementIn this episode of Roompact's ResEdChat, co-hosts Paul and Camille talk with DaVaughn Vincent-Bryan from the University of Pittsburgh about his experiences using food and cooking with intentionality to enhance student engagement, learning, and community. Come away with some ideas on how you can +1 some of your strategies in the residence halls.
2021-07-0135 min
ResEdChat by RoompactResEdChat Ep 5: Debbie Scheibler on Post-Covid Opportunities and Curricular ResearchIn this episode of Roompact's ResEdChat, we talk with Debbie Scheibler, residence life professional, former MACUHO President, and current doctoral student. We discuss what the residence life landscape looks like post-COVID and Debbie's doctoral research into students experiences at campuses with a residential curriculum.
2021-06-2418 min
ResEdChat by RoompactResEdChat Ep 4: D’Antae Potter on Intentional Interactions, Student Retention, and DataIn this episode of Roompact's ResEdChat, we talk with D'Antae Potter. We discuss how his campus has used Roompact's software to help with the tracking and follow up with students through intentional conversation check-ins. Learn some new strategies for retention and student support.
2021-06-1600 min
ResEdChat by RoompactResEdChat Ep 3: Camille Bonar on Applying For and Starting an ACUHO-I InternshipIn this episode of Roompact's ResEdChat, we talk with our ACUHO-I Summer 2021 Intern, Camille Bonar. We discuss how Camille decided to do an internship, what the application process was like, and what it is like now that Camille's been working with Roompact for a week. If you're a current grad or undergrad, or a supervisor of an intern, check out what we learned from Camille's experience.
2021-06-0927 min
ResEdChat by RoompactResEdChat Ep 1: An IntroductionIn this first episode of Roompact's ResEdChat, we introduce the video series and podcast and its goals. You can think of ResEdChat as a digital variety hour for residence life and education professionals that will include presentations, panels, and interviews. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
2021-02-1701 min
The Higher Ed Geek PodcastEpisode #103: Matt Unger on Roompact and Building an Intentional BusinessOur guest for this week’s episode is Matt Unger, Founder and President of Roompact a residential education technology company. Matt shares his story of coming up with the idea for Roompact, and how he thoughtfully grows his company to align with his values. --- This episode is sponsored by Degree.Me, a one-stop college research tool for students. If you work for a college or university, you’ll want to learn all about their ability to connect you with the right students at a budget friendly price. To find out more, please visit Degree.Me/HEG...
2020-10-0740 min