Shows
RouteGenie: Medical Transportation InsightsHow to Diversify NEMT with Student Transportation: Joe Siddle | Inside the Lamp PodcastWhat if the fastest path to doubling your NEMT revenue had nothing to do with Medicaid? In this episode of Inside the Lamp, NEMT consultant and sales expert Joe Siddle joins RouteGenie Co-Founder and Growth Partner Jonathon Anthon to share the exact strategy he's used to help NEMT providers break into school transportation contracts and unlock a whole new revenue stream.Joe walks through his proven approach to winning school contracts, including a real-world example of 40 daily trips translating to $200K a month in additional billing. He covers how to research your market, size up the competition...
2026-06-0317 minRouteGenie: Medical Transportation InsightsLatest NEMT News: State Modernization Meets Federal Enforcement | Genie Journal RecapMay was the most decisive month of state level NEMT modernization this year. Colorado passed HB 26 1328, Wisconsin selected Verita as its new Medicaid NEMT vendor, and Massachusetts committed $15.66 million for 131 wheelchair accessible vans. On the federal side, CMS deferred $1.3 billion in Medicaid payments to California, HHS OIG launched reviews of every state Medicaid Fraud Control Unit, and 15 people were charged in a $90 million Minnesota Medicaid fraud case.Inside the Lamp, we published a new case study on 360 Quality Care in Saint Louis, and this month's product release brings faster invoicing, an 837P billing fix, and Lightning Assign...
2026-06-0107 minRouteGenie: Medical Transportation InsightsInsights from NEMT Broker of the Year: Gabe Erwin, Provide A Ride | Inside the Lamp PodcastWhat does it take to run nearly 2 million NEMT trips a year and earn NEMTAC's 2025 Broker of the Year? In this episode of Inside the Lamp, we find out.We sit down with Gabe Erwin, Sr. Director of Client Engagement and Market Strategy at Provide A Ride, the Cleveland-based hybrid broker and fleet operator that's redefining what payers can expect from their NEMT partners. By blending network management with direct transportation operations, Provide A Ride controls costs, enforces accountability, and stays ahead of rising payer demands.Gabe shares what makes a veteran NEMT organization resilient...
2026-05-2627 minRouteGenie: Medical Transportation InsightsScaling NEMT Success with Strong Partnerships: Stephen Newman, 360 Transport | Inside the Lamp LIVEWhat does it actually take to build an NEMT partnership that holds up over time? Recorded live from Inside the Lamp LIVE in Dallas, just ahead of NEMTAC Transform 2025, this episode brings back one of the most thoughtful operators in the industry.RouteGenie Co-Founder and ITL host Jonathon Anthon sits down with Stephen Newman, CEO of 360 Quality Care + Transport Services in St. Louis, to talk through the real story behind their partnership: how it started, the challenges they worked through, and what the road ahead looks like. Jonathon shares where he sees AI reshaping NEMT, and Stephen...
2026-05-1914 minRouteGenie: Medical Transportation InsightsBehind the NEMT Broker: API Integration Essentials with Ben Salter, SafeRide Health | Inside the Lamp PodcastEver wondered what's actually happening on the broker side of every NEMT trip? In this episode of Inside the Lamp, we sit down with Ben Salter, Co-Founder and CPO at SafeRide Health and a member of the NEMTAC Technology Advisory Committee, to pull back the curtain.To mark RouteGenie's official integration with SafeRide Health, Ben breaks down how NEMT brokers really operate, who sets the requirements behind broker contracts, and why API integration has become essential for efficient, reliable communication between brokers, providers, and health plans. SafeRide brings a tech-driven, human-centered approach to NEMT, connecting health plans...
2026-05-1213 minRouteGenie: Medical Transportation InsightsPriority Medical Transportation Model in NEMT Done Right | Inside the Lamp PodcastWhat if running fewer trips actually made your NEMT business more profitable? Stephen and Carly Newman of 360 Quality Care + Transport Services in St. Louis built one of only a dozen or so NEMTAC-accredited operations in the country, and they did it on a lower-volume, premium model.In this episode of Inside the Lamp, Co-CEO Jonathon Anthon sits down with the father-daughter duo to break down priority medical transportation: what it is, who it's for, and why credentialing, accreditation, smart scheduling, and analytics are what keep the margins healthy enough to sustain it.If you've ever...
2026-05-0520 minRouteGenie: Medical Transportation InsightsThe Compliance Bar Is Rising: April 2026 Medical Transportation NewsThe Minnesota Medicaid story went national this month. CMS sent fraud letters to all 50 governors, Colorado picked a single statewide broker, and Medicare Advantage rates landed far higher than January's proposal suggested.Here is what mattered in medical transportation in April 2026:CMS directs all 50 states to revalidate high-risk Medicaid providersMinnesota and Colorado implementation updates, including the May 31 revalidation deadlineCMS publicly corrects an inflated personal care services figureColorado consolidates to MediDrive as its single statewide NEMT brokerCMS finalizes a 2.48% Medicare Advantage rate increase for CY 2027Medicaid work requirements move into state-level rolloutKia and BraunAbility unveil the PV5...
2026-05-0410 minRouteGenie: Medical Transportation InsightsThe Real Secret to Value-Based NEMT with Tom Sikkema | Inside the Lamp PodcastWhat turns a routine medical ride into a moment that actually changes a patient's day? Tom Sikkema, founder of Michigan's Ride YourWay, joins Inside the Lamp to share how a personal fight for his life inside the medical system shaped the way he now runs his NEMT company.In this episode, Tom walks through what value-based NEMT really looks like in practice, why transportation is one of the most overlooked parts of the patient experience, and how building passenger profiles, maintaining social media presence, and creating a professional but human team culture all tie back to better...
2026-04-2819 minRouteGenie: Medical Transportation InsightsInside the Lamp: Cameron Craig, RouteGenie's CEO, on NEMT, AI & What's Coming NextRouteGenie's Inside the Lamp podcast is back, and this time we have a very special guest inside the lamp: Cameron Craig, RouteGenie's CEO.Cameron sits down with host Jonathon Anthon for his first-ever podcast appearance to talk about his background in healthcare and transportation, what drew him to the NEMT industry (including a deeply personal story about his family), and where he sees RouteGenie and NEMT as a whole heading next.In this episode:Cameron's background in healthcare, transit, and operationsThe personal story that connected him to NEMTRouteGenie's first-to-market Uber Health partnershipNew leadership across...
2026-04-2118 min