Shows
Running RestaurantsHow To Streamline Kitchen Operations With Simon Zatyrka (Ep 237)Many restaurants are so focused on offering good food that they fall short of providing a great experience to their own employees. Simon Zatyrka, the Culinary Mechanic, joins Jaime Oikle to discuss how chefs and restaurant owners should streamline their kitchen operations and bring them to the next level. Together, they discuss how to master the nuts and bolts of running a restaurant, the most important soft skills every owner must possess, and how to get around the worsening labor costs. Simon also explains how time management, clear communication, and work delegation can massively transform any kitchen and lead...2025-02-1340 min
Running RestaurantsCost Management Hacks For Restaurants With Angelo Esposito (Ep 228)Jaime Oikle sits down with Angelo Esposito of Wisk.ai to dive deep into the world of cost management for restaurants. From tracking cost of goods sold to automating invoices, they explore practical ways to boost profitability and streamline operations. Angelo shares key insights on inventory management, recipe cost tracking, and how AI can simplify the most tedious tasks. Tune in for valuable lessons on improving your restaurant’s bottom line with smart, tech-driven solutions.Learn more about Wisk.ai at https://www.wisk.ai/ and check out more great tips at runningrestaurants.com....2024-11-1336 min
Running RestaurantsBun Mee: Bringing Vietnamese Street Food to the Mainstream with Denise Tran (Ep 227)With its innovative menu and commitment to quality, Bun Mee has quickly become a beloved destination for foodies seeking a taste of Vietnam. In this episode, Jaime Oikle sits down with Denise Tran, founder and CEO of San Francisco-based Vietnamese sandwich eatery Bun Mee. Denise recounts her journey of bringing authentic bánh mì into the mainstream, transitioning from a legal career to pursuing her culinary dreams. With four thriving locations and a fifth on the way, she shares the excitement of launching a national franchise while navigating the complexities of the restaurant industry. Join them as they delve in...2024-11-0633 min
Running RestaurantsMISTAKE: Enabling Order Takers at Your Restaurant (Ep 217)DON'T make this MISTAKE.... In this episode Jaime Oikle of RunningRestaurants.com gets with Roger Beaudoin from Restaurant Rockstars to discuss a huge flaw among many restaurants... Allowing your servers to just be "order takers." There's so much opportunity (and revenue & profits) in the "Land of the Sales Star" so stay tuned to how you can uplevel your staff to sell & serve better and drive those dollars to your restaurant's bottom line. You can immediately take these tactics to your team today and they'll earn more tips tonight!Sponsor Link: https://servicewithstyle.com/runningrestaurants2024-08-1215 min
Running RestaurantsMISTAKE: Being a Manager Not a Leader at Your Restaurant (Ep 216)We explore the crucial difference between management and leadership, emphasizing the need for true leadership that empowers employees. In this episode Jaime Oikle of RunningRestaurants.com discusses a common restaurant industry mistake with Roger Beaudoin from Restaurant Rockstars. The pair highlights the importance of clear job descriptions, performance reviews, and setting expectations to foster a culture of accountability and growth. By focusing on leadership over traditional management, restaurant owners can enhance operations, improve employee satisfaction, and deliver exceptional guest experiences. This episode offers valuable insights for creating a thriving and successful restaurant environment. Episode Highlights include: Leadership vs. Management...2024-08-0622 min
Running RestaurantsQuick Hit: "Effective 1-on-1 Meetings" (Ep 211)In this quick hit episode, Jason Brooks, Founder & CEO of HospiVation and author of the new book "Every Leader Needs Followers" provides a guide for conducting effective one-on-one meetings with team members. Brooks stresses the importance of listening over speaking, recommending a 35% speaking to 65% listening ratio for managers. Meeting should be divided into three parts: the first for the team member to share freely, the second for the manager to follow up on previous discussions, and the third for the team member to talk about their development and challenges. The approach aims to build strong relationships and empower team...2024-03-2001 min
Running RestaurantsEffective Strategies For Maximizing Restaurant Profits (Ep 203)In this episode of the podcast, Jaime Oikle of RunningRestaurants.com interviews Tom Rutledge, Managing Partner at RDMS Group. Tom is a former chef turned restaurant consultant. They discuss the challenges of restaurant management, including balancing costs, utilizing data, and adapting to the digital world. Rutledge emphasizes the importance of prime cost management, effective use of data, and creative menu planning. He also highlights the need for excellent customer service and effective management in driving revenue. The impact of the delivery economy on the restaurant industry is also discussed. Other highlights included:The need for a c...2023-11-2724 min
Running RestaurantsThe Inspiring Journey Of Balance Grille (Fast Casual Asian Fusion) (Ep 202)In this episode of the podcast, Jaime Oikle of RunningRestaurants.com speaks with Ho Chan Jang (CJ), the Co-Founder and Exec Chef of Balance Grille.In this fast-paced episode, the two bounce around to a number of key restaurant operations topics, including:The backstory and journey of Balance GrilleChallenging the stigma surrounding Asian food and offering affordable optionsFinancial challenges and the importance of hard work and belief in one's conceptThe role of technology in the restaurant industry, especially in the wake of COVID-19Systematization of operations and considerations for franchisingIdeal locations and types of...2023-11-0624 min
Running RestaurantsThe Surprise Way To Drive Sales & Profits At Your Restaurant With Zack Oates (Ep 201)Join Jaime Oikle from RunningRestaurants.com as he speaks with Zack Oates, the Founder and CEO of Ovation. Zack's energy, enthusiasm, and passion are off the charts in this episode. So, what's the answer to the question posed, "What is the surprise way to drive sales and profits for restaurants?" It all starts with FEEDBACK says Zack.Listen in as we dig deep into:● Why making it easy for customers to give feedback is so important● How to turn 5-star feedback into more positive reviews and engagement● How to turn negative feedback a...2023-10-3030 min
Running RestaurantsLife & Restaurant Lessons With Adenah Bayoh Of Brick City Vegan (Ep 199)In this episode Jaime Oikle of RunningRestaurants.com has the pleasure of hosting Adenah Bayoh, the founder of Brick City Vegan, who shared her inspiring journey from Liberia to Newark, New Jersey, and the lessons she's learned along the way. Adenah's passion for providing great vegan food and options for urban communities drives her vision for the restaurant. We also discuss how Adenah communicates with her employees, implements feedback, and utilizes social media for marketing. Highlights include...
- Adenah Bayoh's background and restaurant journey
- The concept of Brick City Vegan
- The challenges of running a niche restaurant
...2023-10-1825 min
Running RestaurantsAloha Spirit And Burgers: A Recipe for Success At Seven Brothers (Ep 198)In this episode of the podcast Jaime Oikle of RunningRestaurants.com welcomes Seek Hannemann, the owner of Seven Brothers Burgers. Seek shares the story of how his family started the business in Hawaii and discusses their emphasis on the concept of aloha and creating a family-like atmosphere for customers. The two hit on various topics and shared a number of insights and lessons including...
- Story of how Seven Brothers Burgers started and grew through franchising
- Emphasis on the concept of aloha and creating a family atmosphere for customers
- Creative use of social media, including YouTube shorts...2023-09-0727 min
Running RestaurantsEnhancing Food Safety in Restaurants: How PathSpot's Technology is Changing the Game (Ep 197)In this episode of the podcast Jaime Oikle of RunningRestaurants.com interviews Christine Shindler, the co-founder and CEO of PathSpot, a health and safety operating system for restaurants. Christine shares her background in biomedical engineering and how she became interested in improving hand hygiene in the restaurant industry as well as the future of food safety. Be sure to check out the episode... Find out more at https://www.pathspot.com & https://www.runningrestaurants.com.2023-08-1618 min
Running RestaurantsMastering the Art of Restaurant Management: Leadership, Systems, and Team Building (Ep 196)In this episode Jaime Oikle of RunningRestaurants.com delves into the secrets of effective restaurant management with Darren Denington & Alison Anne and what it takes to develop strong leadership at your restaurant. They talk about the crucial traits and skills needed for success in the restaurant industry. You'll discover the power of effective leadership in creating a positive and profitable dining experience. Tune in and take your management skills to the next level!
Episode highlights include:
- Challenges in the Restaurant Industry
- Leadership vs. Management
- Building Strong Systems
- Team Building and Employee Engagement
- The Importance...2023-07-1840 min
Running RestaurantsA Cost-Effective Solution for Restaurant Expansion (Ep 195)In this episode Jaime Oikle of RunningRestaurants.com interviews Megan Rosen, Chief Development Officer of Next Brands. While traditional real estate can be economically challenging for restaurant expansion, Next Brands twist on locations and build out is working well by transforming shipping containers into successful quick-serve restaurants.
Highlights from their conversation include...
- Development and design of the modular container concept
- Discussion of key costs targets to help ensure profitability
- Potential cost savings and fast development times
- Strategy and benefits of offering slightly higher wages to attract quality employees who want to be part of the...2023-07-0926 min
Running RestaurantsPizza & Profit: The Slice Factory Story (Ep 194)Join Jaime Oikle from RunningRestaurants.com as he speaks with Dom Diana, the CEO and founder of Slice Factory, the family-focused and welcoming Chicago-based pizza franchise and home to Chicago's original jumbo slice. We discussed the history of Slice Factory, its expansion and franchising plans, and the competitive pizza market in Chicago.Highlights from their conversation include:The history of Slice Factory, from its beginnings in 1998 to its rebranding in 2013 and expansion plansThe decision to rebrand Slice Factory and the challenges of franchising & finding the right franchiseesThe competitive pizza market...2023-06-2524 min
Running RestaurantsRestaurant Marketing Frustrations, Challenges & Revolutions (Ep 191)Join Jaime Oikle from RunningRestaurants.com as he speaks with Brendan Sweeney, the CEO & Co-Founder of Popmenu, about all the cool stuff they're doing for restaurants. They discuss the importance of having all marketing touchpoints in one place, the frustration with PDF menus on restaurant websites, and the evolution of restaurant websites. Brendan emphasizes the importance of utilizing technology to enhance the customer experience and increase sales, and he suggests that cross-selling, upselling, and recommending pairings should be built into the ordering process. Other highlights from our conversation include:● How Popmenu got started2023-04-0730 min
Running RestaurantsHow To Hire, Train & Retain BOH Employees (Ep 189)Such a timely and important topic. Join Jaime Oikle of RunningRestaurants.com for a great chat with Chef Steve Konopelski of the Auguste Escoffier School of Culinary Arts about BOH staff. How to find, hire, train & retain. It's an excellent collection of tips for any restaurant operator or chef to follow for growing their team effectively.
Chef Steve has appeared on the Food Network, had his wedding cakes featured in Martha Stewart Weddings, Brides, and The Knot and owned a Bed & Breakfast plus a bakery.
Chef Steve is a current Chef Instructor for Baking & Pastry Arts at Escoffier School...2023-03-2338 min
Running RestaurantsDo You Know Your Daily Break-Even Number (Ep 182)In this episode Jaime Oikle of RunningRestaurants.com talks with Roger Beaudoin of Restaurant Rockstars about the importance of knowing your break-even number.
They discuss both why you need to know your number and how to calculate it. Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor popmenu - https://popmenu.con/running2023-01-3006 min
Running RestaurantsAndy Diamond of Angry Crab Shack (Ep 177)Great in-depth restaurant business session with Jaime Oikle of RunningRestaurants.com & Andy Diamond, President of Angry Crab Shack. A lot of ground covered in this one including... * How the brand got started * The way the brand's atmosphere plays into their success * How they build fun into the restaurant's DNA * What makes a successful franchise formula * How to bring people in & bring them back * The importance of establishing long-term relationships with local charities * Showing career growth opportunities and more. Find out more at https://angrycrabshack.com & https://www.runningrestaurants.com.2022-11-1528 min
Restaurant Marketing SchoolMeet Jamie Oikle of RunningRestaurants.comRunningRestaurants.com has been an industry leader for over 20 years, providing unparalleled value to restaurant owners and operators looking to improve. In today’s episode, we meet this season’s co-host of Restaurant Marketing School and owner of RunningRestaurants.com, Jamie Oikle. He shares his background and his vision for this season of the show.
____________________________________________________________
Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot...2022-10-3105 min
Restaurant Marketing SchoolMeet Jamie Oikle of RunningRestaurants.comRunningRestaurants.com has been an industry leader for over 20 years, providing unparalleled value to restaurant owners and operators looking to improve. In today’s episode, we meet this season’s co-host of Restaurant Marketing School and owner of RunningRestaurants.com, Jamie Oikle. He shares his background and his vision for this season of the show.
____________________________________________________________
Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot...2022-10-3105 min
Running RestaurantsHow Restaurants Can Get the Employee Retention Credit (ERC) (Ep 176)Jaime Oikle of RunningRestaurants.com gets with Catherine Tindall of Dominion Enterprise Services in this episode of the podcast to talk all about the Employee Retention Credit (ERC.) Important Tax & Finance topic for restaurants as they cover what the ERC is and how is it calculated as well as who's eligible for it and how to file for the credit. They also hit on some key overall tax planning tips that restaurants should be aware of. Don't miss it! Find out more at https://dominiones.com & https://www.runningrestaurants.com.2022-10-1817 min
Running RestaurantsKey Tips for Restaurants Managing Their Online Reviews (Ep 175)Jaime Oikle of RunningRestaurants.com gets with Yelp's Small Business Expert Emily Washcovick in this episode of the podcast to talk all about restaurants and online reviews. As Yelp’s Small Business Expert, Emily is in the unique position of having spoken with thousands of restaurant owners about the challenges they face and strategies they employ to overcome them – not to mention discuss their perspectives on online reviews, both good and bad. She demystifies online reviews and shares info to empower restaurant owners to leverage reviews for marketing and customer service transparency. Emily talks about taking an active role rega...2022-10-1126 min
Running RestaurantsAndrew Pudalov Of Rush Bowls (Ep 174)Join Jaime Oikle of RunningRestaurants.com and Andrew Pudalov, the CEO of Rush Bowls, in a wide-ranging conversation about the restaurant business, including:● The business origin story● Pioneering a model● Pandemic impacts and learnings● The move to franchising● Mentorship and leadership● Fighting against the "perfect storm" challenging restaurants● Finding, keeping, and rewarding great employees● Marketing, loyalty, and data● And a whole lot more... For more, go to https://www.runningrestaurants.com and https://rushbowls.com.2022-10-0631 min
Running RestaurantsRestaurant Talk With Travis Talbot (Ep 172)Good one on tap for you... Jaime Oikle of RunningRestaurants.com gets with Travis Talbot, Principal & Lead Strategist of Hospitality Arts as the two circle around a variety of restaurant topics including: Market niches -- Hooks & how they set you apart -- Company culture and positioning -- Social media tips -- Menu engineering -- The COVID Catalyst -- Removing friction points -- and more... Lots of good stuff in this one...Check out the episode... Find out more at https://www.hospitalityarts.group & https://www.runningrestaurants.com.2022-08-2934 min
Running RestaurantsRestaurant Tech Trends & Future Developments: With Phil Crawford, CTO of CKE (Ep 170)A lot of marketing and tech talk packed into this one! Jaime Oikle of RunningRestaurants.com gets with Phil Crawford, CTO at CKE Restaurants, parent company of Carl's Jr and Hardee's including...
Pandemic impacts on QSR -- Importance of push to tech -- Loyalty & Rewards -- Drive thru opportunities -- What's coming with AI & Robotics -- Ghost Kitchens -- Digital ordering, menu boards & kiosks -- Future growth --
and more... Lots of good stuff in this one...Check out the episode... Find out more at https://www.carlsjr.com, https://www.hardees.com & https://www.runningrestaurants.com. (Editor's Note...2022-08-0925 min
Running RestaurantsInside A Growing Franchise: The Great Greek Mediterranean Grill (Ep 168)Want to hear about what explosive growth looks like? Join Jaime Oikle of RunningRestaurants.com as he talks with Bob Anderson, President of The Great Greek Mediterranean Grill about where they are now and the rapid growth that's planned. You have to have a lot of systems in place & working successfully to target aggressive growth as they are so it was great to take a peek inside their plans. Check it out... Find out more at https://www.thegreatgreekgrill.com & https://www.runningrestaurants.com.2022-07-1229 min
Running RestaurantsTech Entrepreneur To Restaurateur & Back: Bo Davis Discovered the Problem He Wanted To Solve (Ep 166)Jaime Oikle of RunningRestaurants.com gets with Bo Davis, Co-Founder & CEO of MarginEdge. As both an experienced restaurant operator and tech entrepreneur Bo brought great insights to the episode. It's more important than ever to capture every nickel and dime possible for your restaurant's profits and there's no doubt that tech is leading the way to help make that possible. You'll enjoy our fun conversation as we talk math & profits & menu costs & more...Find out more at https://www.marginedge.com & https://www.runningrestaurants.com.2022-06-2722 min
Running RestaurantsPeople First Culture - Best Practices That Are Working In Restaurants (Ep 165)Jaime Oikle of RunningRestaurants.com visits with Michel Falcon, author of People First Culture and Founder/CEO of Brasa Peruvian Kitchen. The two uncover a bunch of valuable gold nuggets on the power of people development in your restaurant business. How do you start, grow, and make future expansion plans in a pandemic? Well, Michel has the formula, and I promise that some of it will be eye-opening!!! You absolutely don't want to miss this! Check it out. Find out more at https://www.brasaperuvian.com, https://www.michelfalcon.com, and ht...2022-06-1626 min
Running RestaurantsStartup Story - Restaurants & Life (& Softball): Bill Hoopes Of Capital Tacos (Ep 164)This was a fun one for me as we got to mix softball, life and restaurants into an episode. Jaime Oikle of RunningRestaurants.com gets with Bill Hoopes from Capital Tacos and Florida PGF Softball for a wide ranging conversation. Bill's story is inspirational in many ways and I'm beyond sure that he's going to be successful in his new venture with the energy, passion & leadership he brings to the table. I think you'll find many parts of this episode resonate for you. Find out more at https://www.capitaltacos.com, https://www.playflpgf.com & https://www.runningrestaurants.com.2022-05-1731 min
Running RestaurantsWhat Are The Secrets To Getting Music Right In Restaurants & Bars? (Ep 163)Jaime Oikle of RunningRestaurants.com visits with Ola Sars, Founder & CEO of Soundtrack Your Brand in this fun episode about how aspects of music at a restaurant or bar can be a powerful differentiating factor. Ola has a long & storied past in the music business so it was great to get his insights on what can work well for restaurants & bars. Check it out... Find out more at https://www.soundtrackyourbrand.com & https://www.runningrestaurants.com.2022-05-1118 min
Running RestaurantsBuilding a Digital First Restaurant (Plus Tik Tok Tips for Restaurants) (Ep 162)OK, hold on...Jaime Oikle of RunningRestaurants.com zips through a lot of powerful marketing tips for your restaurant with David "Rev" Ciancio of Branded Strategic Hospitality and Handcraft Burgers & Brew. They roll though a lot of marketing content for restaurants in a short time so have those notebooks out! They hit on how to build digital into the DNA of a restaurant, social media & a special section just on Tik Tok for restaurants. Do not miss this! Find out more at https://www.brandedstrategic.com, https://www.handcraftburgers.com & https://www.runningrestaurants.com.2022-05-0422 min
Running RestaurantsThe State of Restaurant Insurance (2022) (Ep 161)Jaime Oikle of RunningRestaurants.com visits with David DeLorenzo of Bar & Restaurant Insurance on the state of insurance for restaurants here in 2022. I always enjoy talking to "DeLo." David's terrific. Loves the biz and is a great resource for his clients. We quickly covered a bunch of topics in the episode and I love the segment on "creative destruction" which applies to all businesses. Check it out... Find out more at https://www.barandrestaurantinsurance.com & https://www.runningrestaurants.com.2022-04-1221 min
Running Restaurants154: Getting Your Restaurant Organized for the New YearGreat episode as Jaime Oikle of RunningRestaurants.com interviews Kari Hensien, President of RizePoint about what restaurants could do here in January after the craziness of the holiday season to get prepared and organized for 2022. Lots of good stuff... You don't want to miss this! Check it out.... Find out more at https://www.rizepoint.com & https://www.runningrestaurants.com.2022-01-0313 min
Running RestaurantsMaking Ordering Easier & More Efficient For Your Restaurant With Warner Siebert (Ep 143)Great episode as Jaime Oikle of RunningRestaurants.cominterviews Warner Siebert of Cut+Dry, which is an app for making a restaurant's operations more efficient. They have a great talk about making ordering easier and quicker, ways to make processes faster so operators can spend more time in their business. Lots of good stuff. You don't want to miss this. Check it out!Find out more at https://www.cutanddry.com and https://www.runningrestaurants.com.2021-09-1524 min
Running Restaurants142: Breeze: QR Code Based Ordering & Payment - Stefan KouumdjievGreat episode today featuring Jaime Oikle of RunningRestaurants.com along with Stefan Kouumdjiev, Co-Founder of Breeze, which is a tech company featuring QR code based ordering & payment. We actually cover quite a bit about the service process while also getting into the tech behind what they do. We also hit on: The potential to increase sales; Having less waste and mistakes; Servers saving time = more time for service; The ease of split checks & payment; and more. You don't want to miss this... Check it out... Find out more at https://www.breezetab.com & https://www.runningrestaurants.com.2021-08-2533 min
Running Restaurants141: How to Best Design Culture in Restaurants & BarsGreat episode on tap here featuring Jaime Oikle of RunningRestaurants.com along with David Friedman, CEO of Culturewise and author of "Culture By Design" and "Fundamentally Different." Perhaps your restaurant has been remiss in not taking the time to talk about culture in your business. Well, this session is guaranteed to load you up with talking points and strategies for success as we hit on: Defining the behaviors / "Fundamentals" that drive success in an organization; Creating and deploying rituals to teach and practice behaviors with consistency; Engaging the workforce for maximum impact; How to roll out culture training to...2021-08-1133 min
Running RestaurantsWays To Incentivize Your Staff & CustomersJaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session and talked all about ways to incentivize your staff & managers right now to keep & attract team members at your restaurant. You don't want to miss this... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com2021-07-2342 min
Running Restaurants139: Restaurant Marketing: How To beat 3rd Party Delivery Fees (And More Marketing Tips)Great restaurant marketing chat in this episode as David "Rev" Ciancio of Branded Strategic Hospitality joins Jaime Oikle from RunningRestaurants.com. We hit on first party takeout and delivery ordering vs. 3rd party. database building, email and social frequency and we also walk through a bunch of successful case studies that David's worked with. You don't want to miss this...check it out... Find out more at https://www.restaurantsgrow.com/flagship-framework343hzcs-04 & https://www.runningrestaurants.com.2021-07-0739 min
Running RestaurantsWhat's Working For Restaurants Today With Kyle InserraGreat wide-ranging restaurant biz conversation in this episode as Kyle Inserra of Sabre Advisors joins Jaime Oikle from RunningRestaurants.com. Kyle is also the host of the National Restaurant Owners Podcast.
They talk about a ton of different things -- really a conversation not to miss as Kyle shares loads of valuable nuggets along the way. Check it out... Find out more at https://www.linkedin.com/in/kyleinserra & https://www.runningrestaurants.com2021-06-3036 min
Running RestaurantsSelling A Restaurant In 2021Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session and hit on the checklist of items you'll want to consider if/when selling.. Check it out... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com.2021-06-1545 min
Running RestaurantsFinding Staff & The Decision To Sell Your Restaurant With Roger BeaudoinJaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session to talk about the pressing issue of staffing, plus Roger's recent decision to sell his restaurant. Check it out. Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com2021-05-2535 min
Running Restaurants134: AI Powered Texting to Increase Retention & RevenueCool stuff on tap from the folks at Pluto. Jaime Oikle from RunningRestaurants.com talks with Shana Opperman, CEO and Co-Founder of Pluto, which is doing some pretty exciting stuff with AI powered text messaging. Text is thought of as a somewhat sacred form of communication with customers so you can't break their trust with constant, spammy sales messages. That's why we liked what the Pluto folks were doing so much. Find out more at https://www.heypluto.com & https://www.runningrestaurants.com2021-05-0522 min
Running RestaurantsHow Speeding Up The Way Customers Pay At Your Restaurant Can Make A Big Difference With Christine de WendelTechnology is changing so much for restaurants. What's great is it's helping restaurants run more efficiently and thus also helping to increase the potential for profits. Jaime Oikle from RunningRestaurants.com checks in with Christine de Wendel, Founder and CEO of Sunday about her new company and the $24 million dollars they recently raised to grow our their fintech solution will help restaurants around the world. Exciting stuff... Find out more at https://www.sundayapp.com & https://www.runningrestaurants.com2021-04-2616 min
Running Restaurants131: "One Question With" Episode: What do Restaurants Need to Know Right Now About Uniform Trends?It's not just restaurants that needed to pivot during the pandemic... Join Jaime Oikle of RunningRestaurants.com as he talks with Jim Snediker, co-founder and CEO of Stock Mfg Co., about his workwear, uninform & merch business and how they serve hospitality businesses now and have throughout the Covid-19 crisis. Find out more at https://www.stockmfgco.com and get 20% off your first order when you mention promo code RUNREST20!
For more great restaurant resources go to https://www.runningrestaurants.com2021-03-3014 min
Running Restaurants130: PPP, Accounting & Tax Update: Feb 2021 with Anne GannonSo much having to do with PPP and stimulus efforts for restaurants has been confusing. Join Jaime Oikle, Owner & Founder of RunningRestaurants.com as he chats with Anne Gannon, Principal at The Largo Group, about what restaurants need to know right now. Their conversation hits on: Round 2 of PPP, the reports that operators need to see on a regular basis, importance of a cash flow plan, tax credit programs, technology & efficiency opportunities, Largo group academy and much more... Find out more at https://www.thelargogroup.com. And for more restaurant operations content & updates check us out at https://www...2021-02-1835 min
Running Restaurants127: What Restaurant Operators are Dealing With Now (October 2020)Jaime Oikle, founder of RunningRestaurants.com has a quick check in with Roger Beaudoin, founder of Restaurant Rockstars and owner of Stones Cafe, Market & Bakery in Maine. While not as hard hit by COVID-19 as other areas Roger's restaurant is still encountering all the same issues as everyone else. And yes, it's still messy...with many unanswered questions. Things we touched on... 1) What's working, what's not working 2) Outside dining with colder weather coming 3) Servers and Managers enforcing mask rules 4) Thoughts on protecting your customers 5) The rehiring process - rebuilding your team 6) How to best operating in the shifting sands...2020-10-2021 min
Running Restaurants122: Minnow: Helping to Make Takeout & Delivery EfficientThere are inherent problems in restaurant takeout and delivery. Minnow helps solve one of them. The Minnow Pickup Pod is a touchless, contact-free solution for food delivery and pickup -- helping to keep food secure and people safe. While not originally built with COVID-19 in mind, the Minnow Pod finds itself perfectly positioned with a product that's a win win for operators & customers. Join Jaime Oikle of RunningRestaurants.com and Steven Sperry, CEO of Minnow as they talk about the companies origins and where they are today. Learn more at https://www.minnowpod.com. Plus stay tuned to http...2020-07-2714 min
Running Restaurants120: Maximizing Profits When Customers Have Food AllergiesYou're probably missing out on profits when serving folks with food allergies. We talk about why that's the case. Join Jaime Oikle, founder of RunningRestaurants.com & Shandee Chernow, CEO of CertiStar as we talk about how to have a system in place to serve these folks effectively and maximize profits. Find more at http://www.certistar.com. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.2020-06-0806 min
Running Restaurants118: Tips for Maximizing Your Menu's ProfitsThe number one thing every restaurant needs to work on right now is the profitability of their menu. Whether you're just opening back up or looking for the green light in the coming weeks your plan needs to be to have your menu in the best shape it's ever been in. You've got to be ready to wring as much profit as you can from every item sold on your menu. Join RunningRestaurants.com founder Jaime Oikle & Restaurant Rockstars founder Roger Beaudoin as they take a quick but powerful dive on how to maximize your menu now & in the...2020-05-0420 min
Running Restaurants117: 7 Steps to Your Restaurant's ComebackThis is our most comprehensive look yet at the steps towards comeback. RunningRestaurants.com founder, Jaime Oikle, is joined by industry expert Darren Denington of Service With Style in this 60+ minute webinar where they dive deep into seven different areas that are going to be key to your restaurant's return. Grab a notebook and clear an hour off your calendar -- you're going to want to walk through these key areas with them. Darren's information is powerful because in addition to running Service with Style, a mystery shopping service & customer service training company, Darren consults & coaches directly with restaurants...2020-04-301h 09
Running Restaurants116: Text Message Marketing for Restaurants During COVID-19Everyone knows that text messaging can be a great marketing tool for restaurants. But, how can restaurants utilize text in their marketing right now amid COVID-19? Join Jaime Oikle, founder of RunningRestaurants.com & Geoff Chaney, owner and founder of InfinitVIP.biz for a quick session on text messaging tips. Find more at http://www.InfinitVIP.biz. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.2020-04-2819 min
Running Restaurants115: Instilling Confidence in Your Restaurant's Takeout & DeliveryBob hit the confidence conumdrum on the head when he pointed out..."you get 9 out of 10 details right, but that one miss will be very costly." So true, especially right now. Join RunningRestaurants.com founder Jaime Oikle & Restaurant Playbooks founder Bob Duprey as they cover how to ensure your customer's confidence. More info from Bob is at http://www.restaurantplaybooks.com/covid. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.2020-04-2713 min
Running Restaurants114: Restaurant Leasing Update with COVID-19 - Late AprilJaime Oikle from RunningRestaurants.com is joined by Dale Willerton of the TheLeaseCoach.com in this late April update for restaurant operators about how to best handle restaurant lease questions and negotiations during the COVID-19 crisis. Dale also shares key tips on what to watch out for. More info from Dale is at http://www.theleasecoach.com. Stay tuned to http://www.runningrestaurants.com for more updates.2020-04-2310 min
Running Restaurants113: Talking Paycheck Protection Program with Sam Toia, CEO, Illinois Restaurant AssociationRunningRestaurants.com founder Jaime Oikle is joined by Sam Toia, CEO of the Illinois Restaurant Association for an update on COVID-19 and the PPP. For more on the IRA go to https://www.illinoisrestaurants.org And stay tuned to http://www.runningrestaurants.com for more updates.2020-04-2209 min
Running Restaurants112: 3 Email Strategies to Use Right Now During COVID-19If you're doing curbside takeout, delivery or catering you'll want to check out these three tips. No one is doing pre-COVID-19 revenue of course, but there are some simple ways, right now, that you can significantly boost orders & sales.
RunningRestaurants.com founder Jaime Oikle is joined by Nick Fosberg founder of the Bar & Restaurant Success website. Nick also owns two bars & restaurants in the Chicagoland area plus he's an author of several books on successfully marketing & operating a bar & restaurant business.
So, Nick is using these tactics daily at his restaurant and with clients and they work!
Don't miss...2020-04-2119 min
Running Restaurants111: 4 Must Dos for Restaurant Recovery WebinarThere are things you can right now do get your restaurant ready for a stronger future. RunningRestaurants.com founder Jaime Oikle makes a guest appearance in this session covering four key areas that restaurants need to be sure to work on. Co-hosted by CheddrSuite CEO Javier Cadena & Geoff Chaney, Partner at RELENTLESS Management Group this webinar delivers helpful tips for operators everywhere.
Don't miss it! Find more at https://www.cheddrsuite.com. And stay tuned to http://www.runningrestaurants.com for more updates.2020-04-1652 min
Running Restaurants108: Restaurant Marketing Messaging Right Now with COVID-19Operations as well as marketing options are limited right now for your restaurant. But it's still important to get the word out about your curbside, takeout & delivery options. Join Vlad Edelman, CEO of Targetable.com & Jaime Oikle of RunningRestaurants.com as they talk about marketing options that are available as well as other marketing tactics for your restaurant. Find more at https://www.targetable.com. And stay tuned to http://www.runningrestaurants.com for more updates.2020-03-3117 min
Running Restaurants107: 3 Small Business Disaster Response Tools for Your RestaurantJaime Oikle from RunningRestaurants.com is joined by partners Seth Gardenswartz & Candice Owens of Blackgarden Law in this session which covers three possible ways your restaurant may be able to find some relief in the craziness of the COVID-19 crisis. You can find Seth & Candice at https://www.blackgardenlaw.com. And stay tuned to http://www.runningrestaurants.com for more updates.2020-03-2524 min
Running Restaurants106: Dale - Willerton - Leasing for Restaurants - CovidJaime Oikle from RunningRestaurants.com is joined by Dale Willerton of the TheLeaseCoach.com in this timely update for restaurant operators about how to handle restaurant lease questions and concerns during the COVID-19 crisis. Dale shares a variety of tips including negotiation strategies to help restaurants get through this tough time. More info from Dale is at http://www.theleasecoach.com. Stay tuned to http://www.runningrestaurants.com for more updates.2020-03-2316 min
Running Restaurants104: Restaurants & COVID-19 - Live Call 3-16-20Impromptu call where we talk about COVID-19's impact on the restaurant industry. Jaime Oikle from RunningRestaurants.com is joined by Roger Beaudoin of RestaurantRockstars.com as we cover what we're seeing up to the minute. Thanks also to Darren Denington of ServiceWithStyle.com for chiming in as well as our audience for feedback and tips. (Obviously this was recorded at a moment in time and the situation will continue to change.) Stay tuned to us at RunningRestaurants.com for future updates.
Quick Takeaways...
- Unprecedented situation with no road map to work from
- It will be an "...2020-03-1654 min
Running Restaurants103: Brewing up a Restaurant Hit: How Clermont Brewing Company is Built for SuccessThere are so many things to get right with a new restaurant concept. The folks at CBC did a great job hitting all the checkboxes. In this RunningRestaurants.com "on location" session Jaime Oikle, RR's founder, sits down with Darren Johnson, co-owner and founder of Clermont Brewing Company, a new brewery, restaurant and music venue in suburban Central Florida.
Darren's advice reads like a restaurant success 101 manual. BIG TAKEAWAY: Building profitability right into the DNA of your restaurant from the start is a huge key. The tips and lessons we cover are critical for any restaurant fighting the brutal...2019-10-0946 min
Running Restaurants102: 5 Ways to Make Waitlist Management More Profitable for Your RestaurantIt's great for your restaurant to be on wait. But are you maximizing the opportunity with your customers? We talk about a number of ways to do just that. Jaime Oikle from RunningRestaurants.com is with Shane Gau of WaitBusters Dining in this "One Question With" episode. - Find more at https://www.waitbustersdining.com & https://www.runningrestaurants.com.2019-09-2511 min
Running Restaurants101: What Do Restaurants Get Wrong About Budgeting?You've got to get your restaurant's budget right! Geordy Murphy, founder and owner of Fobesoft joins Jaime Oikle of RunningRestaurants.com as they cover a whole bunch of budgeting advice in this can't miss episode. Find more at http://www.fobesoft.com/ & https://www.runningrestaurants.com.2019-07-2510 min
Running Restaurants100: Renting vs. Leasing Restaurant EquipmentNo doubt about it, equipment is a big expenditure for restaurants. We cover what some of the available options are. Jaime Oikle from RunningRestaurants.com is with James Tritten of Kwipped in this "One Question With" episode. - Find more at https://www.kwipped.com & https://www.runningrestaurants.com.2019-07-2407 min
Running Restaurants99: Finding More Profits in the Challenging Restaurant IndustryWhat does it take to succeed in the restaurant business today? Jaime Oikle from RunningRestaurants.com is joined by Tony Smith of Restaurant365 is this in-depth conversation about succeeding in the business.
From the state of restaurant technology to how restaurants can find more profits -- to leadership advice & life lessons, this is a can't miss episode. Find more at https://www.restaurant365.com & https://www.runningrestaurants.com.2019-07-1719 min
Running Restaurants98: What's Trending with Online Ordering for RestaurantsOnline ordering is on fire! We get into what's working, what's trending, what's coming down the pike and how restaurants can do it better. Jaime Oikle from RunningRestaurants.com is with Shane Gau of WaitBusters Dining in this "One Question With" episode. - Find more at https://www.waitbustersdining.com & https://www.runningrestaurants.com.2019-07-0908 min
Running Restaurants97: Tips for Interviewing & Hiring Bar StaffHiring bar staff can be tough. Here are some tips to make the interview process more effective. Jaime Oikle from RunningRestaurants.com is with Trevor Bernatchez of BevSpot.com in this "One Question With" episode. - Find more at https://www.bevspot.com & https://www.runningrestaurants.com.2019-07-0905 min
Running Restaurants96: Open Book Management Can Boost Your Restaurant's ResultsLooking to get everyone engaged toward the same goal? Try opening the books. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://restaurantrockstars.com/?ref=jaimeoikle and https://www.runningrestaurants.com.2019-07-0305 min
Running Restaurants95: POS Features Not Used Well in RestaurantsHere are some things you can do to get more out of the POS system in your restaurant. Jaime Oikle from RunningRestaurants.com is with Melanie Martel of Lightspeed POS in this "One Question With" episode. - Find more at https://www.lightspeedhq.com & https://www.runningrestaurants.com.2019-07-0206 min
Running Restaurants94: Getting Employee Recognition Right at Your RestaurantGetting employee recognition right is a big deal for improved performance. Here's a great collection of tips for your restaurant. Jaime Oikle from RunningRestaurants.com is with Matthew Coleman of MyEmployees in this "One Question With" episode. - Find more at https://www.myemployees.com & https://www.runningrestaurants.com.2019-07-0107 min
Running Restaurants93: Marketing, Data & Technology for RestaurantsWe cover a lot in this session about marketing & data for today's restaurants, including: The convergence of technology and marketing. How to encourage repeat visits and increased spends. Online and mobile ordering trends. Delivery & third party apps. Coupons and promotions as well as loyalty & rewards. Jaime Oikle from RunningRestaurants.com is joined by Hope Neiman, Chief Marketing Officer of Tillster in this episode. Find more at https://www.tillster.com & https://www.runningrestaurants.com.2019-05-2828 min
Running Restaurants91: Do All Bartenders Steal?There's a common perception that bartenders steal in one way or another from your bar. We talk about it. Jaime Oikle from RunningRestaurants.com is with Trevor Bernatchez of BevSpot.com in this "One Question With" episode. - Find more at https://www.bevspot.com & https://www.runningrestaurants.com.2019-05-1307 min
Running Restaurants90: How Independent Restaurants Can Use Design in Their StrategySeth talks about the power of design and emotional connection for restaurants. From brand identity, to brand strategy to brand expression, Seth gets into how restaurants can set themselves apart with design. Jaime Oikle from RunningRestaurants.com interviews Seth Rexilius of WonderWild in this "One Question With" episode - Find more at http://www.wonderwild.co & https://www.runningrestaurants.com.2019-04-3005 min
Running Restaurants89: Insider Notes for Opening a RestaurantA handful of key tips from the author of "Opening a Restaurant: From Inception to Reception." Jaime Oikle from RunningRestaurants.com is with author and industry expert Geordy Murphy in this "One Question With" episode. - Find more at http://www.buildyourrestaurant.com/ & https://www.runningrestaurants.com.2019-04-1710 min
Running Restaurants88: Successfully Recruiting Staff for Your Bar"Good help is hard to find." This can certainly be true in the restaurant and bar business. We talk about successful ways to find & recruit staff for your bar. Jaime Oikle from RunningRestaurants.com is with Trevor Bernatchez of BevSpot.com in this "One Question With" episode. - Find more at https://www.bevspot.com & https://www.runningrestaurants.com.2019-04-0206 min
Running Restaurants87: What Restaurants & Bars Need to Know About InsuranceAny of number of things can go awry in the restaurant business. We talk about both the common coverage needs as well as the needs for some specific situations. Jaime Oikle from RunningRestaurants.com is with David DeLorenzo of BarandRestaurantInsurance.com in this "One Question With" episode. - Find more at http://www.barandrestaurantinsurance.com & https://www.runningrestaurants.com.2019-03-1115 min
Running Restaurants86: Timeline for Buying or Selling a RestaurantEvery deal is different, but we talk about what it typically takes to get the deal done. Jaime Oikle from RunningRestaurants.com interviews Laura Yutzy of the Sofranko Advisory Group about the different aspects of closing a restaurant purchase in this "One Question With" episode - Find more at http://www.sofrankoadvisors.com & https://www.runningrestaurants.com.2019-03-0705 min
Running Restaurants85: How POS Systems Can Help Your Restaurant Increase Sales & ProfitsPOS Systems aren't just for ringing up sales. They're also for ringing up profits! Jaime Oikle from RunningRestaurants.com is with Melanie Martel of Lightspeed POS in this "One Question With" episode. - Find more at https://www.lightspeedhq.com & https://www.runningrestaurants.com.2019-02-2805 min
Running Restaurants84: How a Book Club Can Build Your Team Culture and Make Your Company StrongerLooking for a way to boost your team's performance & development as well as boost your company culture? Take a look at what the folks at MyEmployees do with their internal company book club. Jaime Oikle from RunningRestaurants.com is with Matthew Coleman of MyEmployees in this "One Question With" episode. - Find more at https://www.myemployees.com & https://www.runningrestaurants.com.2019-02-2005 min
Running Restaurants83: Three Minutes of Tips & Key Tactics for a New Restaurant OwnerOverwhelmed as a new owner? Here are some key tactics to laser in on. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2019-02-1903 min
Running Restaurants82: Common Mistakes By Restaurants When LeasingDale shares a few mistakes you'll want to be sure to avoid. Jaime Oikle from RunningRestaurants.com interviews Dale Wilerton of The Lease Coach in this "One Question With" episode - Find more at http://www.TheLeaseCoach.com and https://www.runningrestaurants.com.2019-02-1203 min
Running Restaurants81: Video as a Tool for Restaurant RecruitingJob boards aren't always that efficient for restaurants. Can video be the answer? Jaime Oikle from RunningRestaurants.com interviews Brent Skipper of Headhunter App in this "One Question With" episode - Find more at https://www.headhunterapp.io & https://www.runningrestaurants.com.2019-02-0806 min
Running Restaurants79: Brand Identity Overview for RestaurantsBrand identity can by your most fundamental business advantage. Jaime Oikle from RunningRestaurants.com interviews Seth Rexilius of WonderWild in this "One Question With" episode - Find more at http://www.wonderwild.co & https://www.runningrestaurants.com.2019-02-0506 min
Running Restaurants78: Two Minutes of Advice for Your Restaurant's Host or HostessWe all know what they say about first impressions. Well it certainly holds true in your restaurant. Darren drops a couple minutes of sage advice for hosts and hostesses to help restaurants deliver a great experience to the customer. Jaime Oikle from RunningRestaurants.com interviews Darren Denington of Service With Style in this "One Question With" episode - Find more at http://www.servicewithstyle.com & https://www.runningrestaurants.com.2019-02-0102 min
Running Restaurants76: Improve Employee Loyalty, Productivity, Motivation & PrideEveryone wants more out of their team, no? Regular recognition can be a key tool for getting your staff to go above and beyond. Jaime Oikle from RunningRestaurants.com is with Matthew Coleman of MyEmployees in this "One Question With" episode. - Find more at https://www.myemployees.com & https://www.runningrestaurants.com.2019-01-2905 min
Running Restaurants75: Margins & Fees for Restaurant DeliveryRestaurants are in a margin battle and the delivery space can add or subtract from those margins. Jaime Oikle from RunningRestaurants.com talks with Zack Martin, CEO & Co-founder of OrderOut, an aggregation service for online ordering, about what's going on and what can you do about it. Find more at https://www.orderout.co & https://www.runningrestaurants.com.2018-12-1208 min
Running Restaurants74: Mistakes When Buying a RestaurantThe last thing you want to do is start your business making a common buying mistake. We talk about how to avoid several common pitfalls. Jaime Oikle from RunningRestaurants.com interviews Laura Yutzy of the Sofranko Advisory Group in this "One Question With" episode - Find more at http://www.sofrankoadvisors.com & https://www.runningrestaurants.com.2018-12-0605 min
Running Restaurants73: Asking the Right Questions When Negotiation a LeaseSo many things can go wrong in your lease. Use this as a starting point checklist towards success. Jaime Oikle from RunningRestaurants.com interviews Dale Wilerton of The Lease Coach in this "One Question With" episode - Find more at http://www.TheLeaseCoach.com and https://www.runningrestaurants.com.2018-11-2905 min
Running Restaurants72: Brand Strategy Advice for RestaurantsGreat insights for crafting the brand strategy for your restaurant. Jaime Oikle from RunningRestaurants.com interviews Seth Rexilius of WonderWild in this "One Question With" episode - Find more at http://www.wonderwild.co & https://www.runningrestaurants.com.2018-11-2706 min
Running Restaurants71: Quick Tips for Cost Cutting at Your RestaurantCheck out these tips to help make your restaurant more efficient. Jaime Oikle from RunningRestaurants.com gets into it with Andy Schwartz, CEO of xtraCHEF about how restaurants can be more efficient & productive and thus make more profits in their business. Find more at https://www.xtrachef.com & https://www.runningrestaurants.com.2018-11-1606 min
Running Restaurants70: Best Advice I've Ever Received: Darren DeningtonI'm not going to give it away, but the key quote in this tells a story that's applicable for absolutely everyone. Jaime Oikle from RunningRestaurants.com interviews Darren Denington of Service With Style in this "One Question With" episode - Find more at http://www.servicewithstyle.com & https://www.runningrestaurants.com.2018-11-1103 min
Running Restaurants69: Why Employee Recognition is So ImportantIt's critical to have an engaged and motivated staff. Regular recognition can be an important driving factor. Learn why... Plus tips for how restaurants can best use rewards... Jaime Oikle from RunningRestaurants.com is with Matthew Coleman of MyEmployeesok in this "One Question With" episode. - Find more at https://www.myemployees.com & https://www.runningrestaurants.com.2018-11-0707 min
Running Restaurants68: Facebook Ad Targeting Tips for RestaurantsWant to know how to best use Facebook ads for your restaurant? Check out these tips. Jaime Oikle from RunningRestaurants.com talks with Michele Levandusky of My Cup Of Media about the power of facebook ad targeting in this "One Question With" episode. - Find more at http://www.mycupofmedia.com & https://www.runningrestaurants.com.2018-10-2807 min
Running Restaurants67: How to Bring in High Quality Staff to Your RestaurantWhat is your restaurant's hiring approach? We talk about how to get the best staff possible. We hit on... 1 The key characteristics of successful team members 2) How to bring your "B" players up to the "A" level 3) When & why to eliminate "C" players 4) How to get awesome referrals and more... Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2018-10-2404 min
Running Restaurants47: One Foot From Disaster: A Restaurateur's Origin Story100% no B.S...this is an absoulte must listen! From pitfalls and major struggles to straight out theft & fraud, you'll learn how this restaurateur built his successful restaurants from a dream and no practical experience to a wildly successful multi-million dollar exit. It will keep you captivated and have you scratching out a notepad full of ideas to implement at your operation. Jaime Oikle of RunningRestaurants.com interviews Roger Beaudoin of Restaurant Rockstars in this incredibly deep dive into the origins of a restaurant success story. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https...2018-07-111h 08
Running Restaurants41: Restaurant Dirt: Ep06 - Costly OversightsThese were some major mess ups that cost money and customers. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share several serious oversights that cost the business big time. Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2018-05-1613 min
Running Restaurants40: Restaurant Dirt: Ep05 - Marketing Gone AwryThere's nothing like making your customers mad when running a promo. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share a tale of how not to run a marketing promotion.
Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2018-05-1609 min
Running Restaurants39: Restaurant Dirt: Ep04 - Punch Clock PranksYou're potentially losing dollars from false punch tactics and other tricks. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars talk about what you can do about it.
Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2018-05-1518 min
Running Restaurants36: Restaurant Dirt: Ep03 - Training FiascoHere's a training story that will make you cringe! Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share a restaurant training story gone seriously awry. Tune in to see what lessons can be learned and how to get training and team building right at your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.2018-04-0520 min