Shows
Suite Spot: A Hotel Marketing Podcast219 - Suite Success: A Hotel Reputation Management Mini Series with Andrea Stokes of J.D. Power
As part of the Suite Spot’s Suite Success: Hotel Reputation Management mini-series, Ryan Embree welcomes Andrea Stokes, Practice Lead of Hospitality Intelligence at J.D. Power, to explore the latest insights from 30 years of hotel guest satisfaction research. Drawing on data from more than 100 hotel brands across North America, Andrea shares what the findings reveal about the connection between brand consistency and guest trust, the evolving role of AI in hotel search and discoverability, and how booking channels can influence the guest experience. The conversation explores what today’s travelers value most, the encouraging trends emerging in overall gues...
2026-10-2133 min
Suite Spot: A Hotel Marketing Podcast215 - TMG Hospitality Trailblazers: Charles OswaldSpecial guest and familiar face, Charles Oswald joins the Suite Spot in his return to the TMG Hospitality Trailblazers series. As CEO & President of Aperture Hotels, Charles shares his insights on AI & technology in hospitality, capital investment challenges, and his vision for the Aperture Hotels brand.
Tune in now to the full conversation.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello, everyone. Welcome to another episode of The Suite Spot. This is your host...
2026-09-0237 min
Suite Spot: A Hotel Marketing Podcast213 - TMG Hospitality Trailblazers: Emma ShaybaniVice President of Marketing at HEI Hotels & Resorts, Emma Shaybani, joins the Suite Spot to discuss the upcoming 2026 Digital Travel Summit taking place in Orlando, Florida on September 28-29 and how the HEI brand is leveraging social media, artificial intelligence, technology, and online guest feedback to better shape and optimize the traveler journey.
Tune in now and the Suite Spot looks forward to seeing you at the conference next month!
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your...
2026-08-1937 min
Suite Spot: A Hotel Marketing Podcast212 - Independent Hotel Show Series: Staypineapple Hotels Inc.With just a little over a month away from the 2026 Independent Hotel Show Miami taking place, special guest and President of Staypineapple Hotels Inc., Dina Belon, joins the Suite Spot to discuss the Stayepineapple brand, the independent hotel industry, and what she is looking forward to from IHS Miami 2026!
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello, everyone. Welcome to another episode of The Suite Spot. This is your host, Ryan Embree. Back for another edit...
2026-08-1256 min
Suite Spot: A Hotel Marketing Podcast211 - TMG Hospitality Trailblazers: Kim WootteonThe TMG Hospitality Trailblazers welcomes the latest addition to the series, Kim Wootteon, Sr. VP of Commercial Strategy at Kampgrounds of America, Inc. to discuss the outdoor hospitality landscape and how artificial intelligence and technology are playing a key role in connecting different generations of travelers to the KOA vast portfolio of properties.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello, everyone. Welcome to another episode of The Suite Spot. This is your co-host, Ryan Embr...
2026-08-0540 min
Suite Spot: A Hotel Marketing Podcast209 - Independent Hotel Show Series: Dave Jacoby & Kaleigh WieseTune in the latest Suite Spot episode as special guests, Dave Jacoby, Founder/Owner of Hotel Lucine and Kaleigh Wiese, Founder and CEO of Ode Places, take a moment to discuss the independent and boutique hotel landscape and the 2026 Independent Hotel Show Miami in this episode for the Suite Spot Independent Hotel Show Series.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone. Welcome to another episode of the Suite Spot podcast. This is your host, Ryan Embree, here with another episode of...
2026-07-1535 min
Suite Spot: A Hotel Marketing Podcast208 - Independent Hotel Show Series: Minor HotelsBeing that the 2026 Independent Hotel Show Miami is only a couple of months away, this special IHS Series episode features the VP of Development, U.S. & Canada at Minor Hotels, Genna Panagopoulos!
Genna joins the Suite Spot podcast to discuss:
The Minor Hotels Brand & Special Announcements
The Independent & Lifestyle Hotel Landscape
The 2026 Independent Hotel Show
Creating Unique Experiences for Travelers
And much more.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone, and welcome to another episode of The Suite Spot. This is y...
2026-07-0835 min
Suite Spot: A Hotel Marketing Podcast206 - 2026 NYU IHIF: TakeawaysNYU IHIF 2026 was full of insights and thought leadership from some of the best and brightest hospitality professionals in the industry.
In this episode of the Suite Spot, you will get to hear from some of the most influential and biggest names in hospitality in the exclusive interviews we were able to cover at the event.
NYU IHIF is the epicentre of hospitality brands, capital, and fast-paced dealmaking - opportunity moves fast, and so should you. This is where the rebound takes shape, where leaders uncover what’s next, and where relationships turn into real transactions.
Ryan Embree:
Welcome to Suit...
2026-06-1235 min
Suite Spot: A Hotel Marketing Podcast205 - Respond & Resolve™ 10 Year AnniversaryIn this celebratory episode, The Suite Spot hosts two TMG veterans, Director of Product - Respond and Resolve™, Jackie Avery, and Chief Technology Officer, Jason Lee, on the podcast to commemorate the 10 year anniversary of the Respond and Resolve™ digital solution.
Jackie Avery discusses what the milestone means to her and her team, and how responding to reviews is the foundation for connecting to guests and why it's critical for hoteliers to give authentic responses to their guests. Jason joins the podcast to share the history and evolution of the Respond and Resolve™ digital solution and how it has become the ind...
2026-06-0346 min
Suite Spot: A Hotel Marketing Podcast204 - Suite Spot Road Trip: Comfort Inn & Suites Orlando Sanford AirportThe Suite Spot Road Trip is back! Tune in to the latest episode to hear from hospitality leaders from Choice Hotels and Newport Hospitality Group, as they celebrate the ribbon cutting ceremony for the Comfort Inn & Suites Orlando Sanford Airport.
Check out the exclusive interviews with Andre Hickman, Wayne West III, Adam Hill, & Dena Hansen, only on the Suite Spot.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone, welcome to another episode of The Suite Spot. This is your host, Ryan Embry, he...
2026-05-2721 min
Suite Spot: A Hotel Marketing Podcast203 - Suite Spot Road Trip: Hyatt Place Delray BeachThe next stop on the Suite Spot Road Trip takes travelers to Delray Beach, Florida, to visit the newly re-imagined property, Hyatt Place Delray Beach, with special guest and General Manager of the hotel, Taylor Wauhob.
This recently renovated property boasts incredible ocean views, robust F&B, newly designed interiors, and an attractive location that supplies plentiful fun for the whole family.
Tune in now to hear the full episode and why Hyatt Place Delray Beach should be your next vacation destination.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel ma...
2026-05-2016 min
Suite Spot: A Hotel Marketing Podcast202 - 2026 NYU IHIF PreviewOn May 31 - June 2, in NYC, the industry-defining NYU International Hospitality Industry Investment Conference is taking place. In this Suite Spot episode we are pulling back the curtain on what to expect at this year’s landmark event. Joining us on the Suite Spot is Alexi Khajavi, President of Hospitality, Travel, and Real Estate at Questex.
In this exclusive preview, Alexi breaks down the 2026 NYU IHIF agenda and shares why this year’s gathering is more critical than ever for hospitality leaders, hoteliers, and investors.
Tune in now.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check...
2026-05-0741 min
Suite Spot: A Hotel Marketing Podcast201 - TMG Hospitality Campus Crawl: Georgia State University - Cecil B. Day School of Hospitality AdministrationIn this episode of the Suite Spot podcast, we’re heading to the prestigious Cecil B. Day School of Hospitality Administration at Georgia State University. We sat down with the school's Director, Dr. Benjamin Lawrence, to go behind the scenes of one of the country’s top hospitality programs.
In this video, we explore:
How Georgia State is shaping the next generation of industry leaders.
The innovative curriculum driving modern hospitality education.
Insights into the future of the hospitality profession.
Whether you're a student, a professional, or just passionate about the industry, you won't want to miss this deep dive into...
2026-04-2933 min
Suite Spot: A Hotel Marketing Podcast200 - Suite Spot 200Celebrating 200 episodes of the Suite Spot! 🎉✨
The hospitality landscape has undergone a radical transformation since our first episode. In this milestone celebration, host Ryan Embree takes a retrospective look at the Suite Spot’s journey from Episode 1 to Episode 200. The conversation dives deep into the accelerating pace of technology adoption and the digital transformation that has redefined the guest experience over the last several years in hospitality.
Whether you've been with us since the beginning or are just joining the journey, tune in to hear what Ryan is most looking forward to as the Suite Spot embarks on its next 100 episode...
2026-04-2322 min
Suite Spot: A Hotel Marketing Podcast198 - 2026 Hunter Conference: Key TakeawaysThe 2026 Hunter Conference in Atlanta Georgia was a major success! So many hospitality professionals and industry leaders converged to share insights, best practices, challenges, and strategies for the future.
The Suite Spot had the opportunity to attend the industry event and interview some of the best and brightest that hospitality has to offer. Tune in to this special episode to hear from executives, brand leaders, presidents, and more from some of the biggest brands in the hospitality industry.
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ry...
2026-04-0339 min
Suite Spot: A Hotel Marketing Podcast197 - TMG Hospitality Campus Crawl: UNLVTune in to the latest TMG Hospitality Campus Crawl episode featuring University of Nevada, Las Vegas!
Special guest and Dean of the William F. Harrah College of Hospitality at UNLV, David Cardenas, who joins the Suite Spot to discuss the exciting curriculum and academic program of the college and how it is preparing the next generation of hospitality professionals.
Ryan Embree:Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree.
Ryan Embree:Hello everyone. Welcome to another episode of The Suite Spot. We are here for another ed...
2026-03-2523 min
Suite Spot: A Hotel Marketing Podcast187 - The Hospitality Show 2025 | Key TakeawaysHost of the Suite Spot podcast and Vice President of Marketing at Travel Media Group, Ryan Embree, breaks down the key takeaways from the 2025 Hospitality Show that took place in Denver, Colorado, last month.
Ryan shares not only his opinion on some of the most prevalent topics from the renowned industry event, but he also shares what panelists, attendees, hoteliers, and others had to say about the conference and the state of hospitality.
2025-11-0716 min
Suite Spot: A Hotel Marketing Podcast130 - 2024 Hunter Hotel Investment Conference: TakeawaysCheck out the top 5 takeaways from the 2024 Hunter Hotel Investment Conference and what they mean for hoteliers. Host Ryan Embree gives insight into key topics and conversations from the event for listeners so don't worry if you weren't able to attend or missed a few panels.
All the must-know details are right at your fingertips. Tune in!
To submit a question for future episodes, visit travelmediagroup.com. For show notes and transcript, visit our blog.
Episode Transcript:
Ryan Embree:
Welcome to Suite Spot, where hoteliers check in and we check out what's trending in hotel marketing. I'm your host, Ryan...
2024-03-2716 min
Suite Spot: A Hotel Marketing Podcast129 - State of the Industry with William "Chip" RogersFormer CEO and President of the AHLA, Chip Rogers, joins the Suite Spot to discuss the state of the industry and how hoteliers can make 2024 a successful year. This episode is filled with expert advice, industry insights, and trending topics so tune in to get the 411 on what developments are going to impact your hotel business!
To submit a question for future episodes, visit travelmediagroup.com. For show notes and transcript, visit our blog.
Episode Transcript:
Ryan Embree:
Welcome to Suite Spot, where hoteliers check-in and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello...
2024-03-1315 min
Suite Spot: A Hotel Marketing Podcast128 - TMG Hospitality Trailblazers: Sarah MossThe 35th Hunter Hotel Investment Conference is only weeks away, taking place on March 19-21 in Atlanta, Georgia!
Join Suite Spot host and TMG Director of Marketing Ryan Embree as he sits down with the Chief of Staff at Hunter Hotel Advisors, Sarah Moss, to discuss the upcoming event and what attendees can look forward to from one of the biggest conferences in the hotel industry. This episode has something for every hotelier, from best digital marketing practices to everything related to the Hunter Hotel Investment Conference.
Episode Transcript:
Ryan Embree:
Welcome to Suite Spot, where hoteliers check-in and we...
2024-02-2824 min
Suite Spot: A Hotel Marketing PodcastHow Your Hotel's Digital Presence Impacts Recruiting and StaffingHost Ryan Embree discusses ways hoteliers can help attract employees in the midst of the staffing shortage by focusing on their digital presence. From reputation management to social media to review responses, hoteliers need to make sure their hotel is giving the right impression not just to guests, but to future staff as well. Listen now to learn what you can do to help combat the staffing crisis at your hotel. For show notes and transcript, visit our blog.
2022-02-0214 min
Suite Spot: A Hotel Marketing Podcast2021 Year in Review with Dana SingerIn 2021’s edition of the Suite Spot, we welcome Travel Media Group’s President, Dana Singer, to the podcast. Host Ryan Embree reflects with Dana on the challenges and successes of this past year. For show notes and transcript, visit our blog.
2022-01-1923 min
Suite Spot: A Hotel Marketing PodcastWinter Workshop TakeawaysIn this episode of Suite Spot, host Ryan Embree covers key insights and takeaways from Travel Media Group's winter workshop. After talking with many hoteliers over the course of the workshop, Ryan has found some common themes and gives advice to other hoteliers out there on how they can prepare for 2022. For show notes and transcript, visit our blog.
2021-12-2212 min
Suite Spot: A Hotel Marketing Podcast12 Days of Social Tips for HotelsIn this episode, host Ryan Embree takes a look at the types of compelling posts that you can create around the winter season in order to engage travelers who are traveling for the holidays. These valuable tips can help grow your hotel's social media account and secure more bookings. If you're interested in learning how Travel Media Group can help your hotel's social media, visit our website or click here: https://www.travelmediagroup.com/services/social-media/
For show notes and transcript, visit our blog.
2021-12-0916 min
Suite Spot: A Hotel Marketing PodcastTop 5 Sentiment Tags in 2021In this episode of the Suite Spot, host Ryan Embree and Product Director Patrick O'Brien discuss the top 5 sentiment tags of 2021. With the end of the year drawing near, now is a great time for hoteliers to look back at the data so they can make informed decisions about their hotels going into the new year. Listen and discover as Ryan and Patrick break down the numbers and provide valuable insights. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-11-2441 min
Suite Spot: A Hotel Marketing PodcastPlanning Your Hotel's 2022 Social Media Calendar Part IIIn the second and final part of this special edition of the Suite Spot, we continue to help hotels fill their 2022 calendars and strategize social campaigns. Host Ryan Embree is joined by Client Success Team Lead, Aislynn Roberts, to cover the summer and fall seasons. Listen and learn as we discuss planning posts around: holidays, events, hotel amenities/features, and local stories. If you are interested in learning more about how Travel Media Group can help plan your hotel’s social calendar or to submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit ou...
2021-11-1027 min
Suite Spot: A Hotel Marketing PodcastPlanning Your Hotel's 2022 Social Media Calendar Part IIn part 1 of 2 of this special edition of the Suite Spot, we help hotels start to fill their 2022 calendars and strategize social campaigns. Host Ryan Embree is joined by Client Success Team Lead, Aislynn Roberts to cover the winter and spring seasons. Listen and learn as we discuss planning posts around: holidays, events, hotel amenities/features, and local stories. Check out part 2 when Ryan and Aislynn cover the summer and fall months. If you are interested in learning more about how Travel Media Group can help plan your hotel’s social calendar, call or text 407-984-7455.
2021-10-2724 min
Suite Spot: A Hotel Marketing PodcastLodging Conference 2021 Special EditionIn this special edition episode of Suite Spot, we recap the recent 2021 Lodging Conference. Host Ryan Embree is joined by Travel Media Group’s Director of Enterprise Sales, Danielle Rummel, as they analyze the current state and future of the post-pandemic hotel industry. Listen and learn as they discuss shifting guest expectations, emerging trends, and how to overcome labor challenges. This episode is a great way to get insight into what the road to recovery for the hospitality industry looks like for hoteliers.
2021-10-1324 min
Suite Spot: A Hotel Marketing PodcastHow to Market Your Hotel's Breakfast OptionsIn this episode of the Suite Spot, Host Ryan Embree discusses how hotels can market their breakfast offerings in order to set and exceed expectations for future guests.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-09-2914 min
Suite Spot: A Hotel Marketing PodcastAdvanced Sentiment Analysis and ReportingIn this episode of the Suite Spot, we celebrate another exciting solution update launch with Host Ryan Embree and VP of Product & Technology, Jason Lee. Ryan and Jason roll out and explore the new advanced sentiment analysis and reporting for hotels.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-09-1525 min
Suite Spot: A Hotel Marketing Podcast1 on 1 Hotel Workshop Takeaways & InsightsIn this special edition of the Suite Spot, host Ryan Embree discusses the recent Hotel Digital Marketing Workshop Event hosted by Travel Media Group. This season’s theme was titled “How to Keep Occupancy Hot this Fall” and focused on capturing occupancy as children return to school, beginning a slow drop in leisure travel. Ryan talks about the key takeaways and common themes that he uncovered in these 1-on-1 meetings with hoteliers.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-08-2516 min
Suite Spot: A Hotel Marketing PodcastHow Social Media And Online Reviews Impact ConversionIn this episode of the Suite Spot, we take a trip down the traveler’s booking path and explore what role social media and reputation play in a guest's decision-making. Host Ryan Embree and VP of Product & Technology, Jason Lee share how to improve your hotel’s chances of guest conversion.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-08-1123 min
Suite Spot: A Hotel Marketing PodcastHow To Market Your New Hotel RenovationsIn this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group's Content Manager, Marissa Kinzel, to discuss how to market a hotel property's new renovations and updates.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-07-2716 min
Suite Spot: A Hotel Marketing PodcastTop 5 Summer Social Media Ideas For HotelsIn this episode of the Suite Spot, host Ryan Embree partners up with Content Manager Marissa Kinzel to count down their Top 5 summer social media ideas for hotels.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-07-1519 min
Suite Spot: A Hotel Marketing PodcastAttracting the New Bleisure TravelerIn this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group’s Content Manager, Marissa Kinzel, to discuss the cross-section of business and leisure in the travel industry. They define what “bleisure” travelers are, and share ideas about how hotels can market their properties to attract this type of traveler post-COVID.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-06-3023 min
Suite Spot: A Hotel Marketing PodcastTMG Hospitality Heroes Pt. IIIn part 2 of 2 of this special edition of the Suite Spot, we take a moment to recognize stories of resilience and excellence in hospitality throughout the COVID-19 pandemic. Host Ryan Embree highlights some incredible hospitality professionals across the country and what they did to make them a hospitality hero during this trying time for our industry. This a feel-good episode that showcases the qualities and values that are at the heart of the hotel industry. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-06-1612 min
Suite Spot: A Hotel Marketing PodcastMoving Forward with AD1 Global's Jon McMillianOn this special edition of the Suite Spot, we are joined by AD1 Global’s Director of Marketing and e-Commerce, Jon McMillian. Host Ryan Embree interviews Jon and gets his thoughts on the state of the hotel industry today and where we are headed.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-06-0328 min
Suite Spot: A Hotel Marketing PodcastTMG Hospitality Heroes Part IIn part 1 of 2 of this special edition of the Suite Spot, we take a moment to recognize stories of resilience and excellence in hospitality throughout the COVID-19 pandemic. Host Ryan Embree highlights some incredible hospitality professionals across the country and what they did to make them a hospitality hero during this trying time for our industry. This a feel-good episode that showcases the qualities and values that are at the heart of the hotel industry.
2021-05-2011 min
Suite Spot: A Hotel Marketing PodcastPrepping Your Hotel For The Busy SeasonIn this episode of the Suite Spot, we dig into the archives to unveil a never-before-heard episode on how hotels can prep for the busy summer season. Host Ryan Embree is joined by Director of Marketing, Anne Sandoval, to share tips and tricks on how to get the most out of this exciting time of year.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-05-0627 min
Suite Spot: A Hotel Marketing PodcastHotel Industry Q & A on TMG's Concierge DeskIn this special edition of the Suite Spot, we announce the launch of a brand new YouTube segment – the TMG Concierge Desk. Host Ryan Embree introduces the new segment and explains how it will serve as a valuable resource for hoteliers.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-04-2114 minSuite Spot: A Hotel Marketing PodcastPositive Signs of Hotel Industry RecoveryIn this episode of the Suite Spot, we share all the exciting, positive signs of recovery in the hotel industry. Brand Ambassador and Host of the Suite Spot Ryan Embree shares factors inside and outside of the hotel industry that all point towards positive signs for travel moving forward.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-04-0722 min
Suite Spot: A Hotel Marketing PodcastWhy Post-Stay Guest Surveys Are EssentialIn this episode of the Suite Spot, we explore the importance of post-stay surveys for hotels. Host Ryan Embree is joined by Product Director and head of Travel Media Group’s reputation solutions, Patrick O’Brien, to discuss why the feedback uncovered in these surveys is critical to a hotel’s success.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-03-2433 min
Suite Spot: A Hotel Marketing PodcastTips for Hotels Going LIVE on Social MediaIn this episode of the Suite Spot, we share a beginner’s guide for hoteliers live streaming on social media. Host Ryan Embree gives some ideas for topics hotels can use when going live, and best practices to keep in mind when recording.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-03-1013 min
Suite Spot: A Hotel Marketing PodcastClient Success & Hotel Recovery Post-COVID-19In follow up to an episode produced in early 2020, this episode of the Suite Spot discusses the relationship with Travel Media Group’s Client Success Team and Hotel Recovery Post- COVID-19. Host Ryan Embree is joined by Client Success Team Lead Aislynn Roberts to update us on how hotelier sentiment has changed since the beginning of the pandemic.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-02-2422 min
Suite Spot: A Hotel Marketing PodcastBoosting Your Hotel's Speed to RecoveryIn this episode of the Suite Spot, we take a look at what it will take for hotels to accelerate their speed of recovery in 2021. Host Ryan Embree is joined by Travel Media Group’s Marketing Coordinator, Marissa Kinzel, to discuss and share ideas.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-02-1031 min
Suite Spot: A Hotel Marketing PodcastSocial Listening 101In this episode of the Suite Spot, host Ryan Embree is once again joined by Vice President of Product and Technology, Jason Lee. This time, they're talking about the importance of social listening. Jason and Ryan start the episode by defining social listening and what it means to hoteliers and their business.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2021-01-2720 min
Suite Spot: A Hotel Marketing Podcast5 Ways To Attract Groups Using LinkedInIn the first Suite Spot episode of 2021, host Ryan Embree identifies five unique ways hotels can attract groups using LinkedIn. Ryan shares tips on how to optimize your hotel’s LinkedIn and get your employees at the property involved. He talks about the importance of making the right connections on LinkedIn, including the best groups and associations to join to capture group business. This episode is a great guide on how to leverage LinkedIn post-COVID-19 to impact group occupancy and revenue at your hotel.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, vi...
2021-01-1315 min
Suite Spot: A Hotel Marketing Podcast2020 In Review With Dana SingerOn this year-end edition of the Suite Spot, we welcome Travel Media Group’s Vice President and General Manager, Dana Singer to the podcast. Host Ryan Embree reflects with Dana on the events of this crazy 2020 calendar year.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-12-3018 min
Suite Spot: A Hotel Marketing PodcastMarketing Your Hotel on LinkedinIn this episode of Suite Spot, we announce another exciting update for 2020: the addition of LinkedIn to Travel Media Group’s social media solution. Host Ryan Embree is joined by the leader of the product development team, Jason Lee to discuss this powerful B2B social platform.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-12-1621 min
Suite Spot: A Hotel Marketing PodcastTop 5 Sentiment Tags in 2020In this special edition of the Suite Spot, our review response team at Travel Media Group analyzes and identifies the Top 5 sentiment tags of 2020. Host Ryan Embree is joined by Product Director, Patrick O’Brien to discuss COVID-19's impact on traveler reviews and each of the most popular sentiment tags. Patrick also shares some best practices on how to respond to online reviews when these tags are mentioned and ways to get creative and provide a unique hotel experience for guests during this time.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and tr...
2020-12-0239 min
Suite Spot: A Hotel Marketing PodcastCapturing Leisure Travel This WinterIn this episode of the Suite Spot, host Ryan Embree helps hoteliers prepare for the upcoming 2020 winter season and shares his thoughts on what to expect. Ryan takes a look at two major factors impacting travelers' booking decisions this winter: the weather and area-specific COVID-19 restrictions. He walks through multiple examples of social posts and marketing strategies that properties can implement to give them the best opportunity to attract and capture leisure travelers. This episode is an excellent blueprint for hoteliers looking for a place to start when creating a winter marketing strategy for their property.
To submit a question...
2020-11-1816 min
Suite Spot: A Hotel Marketing PodcastTMG OneView Feed 2.0In this episode of the Suite Spot, we highlight the launch of Travel Media Group’s OneView® Feed 2.0. Jason Lee, VP of Product & Technology, joins host Ryan Embree to talk about this exciting update and what it means for TMG’s hotel partners.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-11-0428 minSuite Spot: A Hotel Marketing PodcastMarketing Your Hotel To Gen Z Post-COVID-19In this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group’s Marketing Coordinator, Marissa Kinzel, to discuss marketing your hotel to Generation Z post-COVID-19.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-10-2123 min
Suite Spot: A Hotel Marketing Podcast2020 Skift Global Forum Special EditionIn this special edition of the Suite Spot, we discuss the recent 2020 Skift Global Forum. Host Ryan Embree had the opportunity to virtually attend the event, which brought together some of the biggest names and brands in the travel industry. In this episode, Ryan shares his five biggest takeaways from the 3-day forum.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-10-0722 min
Suite Spot: A Hotel Marketing PodcastSocial Media Tips And TricksIn this episode of the Suite Spot, we talk to Client Success Representative and social media enthusiast Jessica Pickering. Jessica joins host Ryan Embree to share inventive ways to spark creativity and engagement on your hotel’s Social Media.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-09-2323 min
Suite Spot: A Hotel Marketing PodcastMulti Property Reporting & Capabilities with TMG's OneView™This episode of Suite Spot is all about the multi-property functionality of Travel Media Group’s user-generated content management system: TMG OneView®. Host Ryan Embree is joined by VP of Product Development & Technology Jason Lee to review how management groups and multi-property owners are leveraging this tool to streamline and optimize hotel operations.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-09-0922 min
Suite Spot: A Hotel Marketing PodcastAdapting Your Hotels Website During COVID-19In this episode of Suite Spot, we talk about the adaptations hoteliers are making to their property websites in the midst of this pandemic. Travel Media Group Senior Website Product Analyst, Stephanie Courtois, joins host Ryan Embree to share how she, alongside the Travel Media Group product team, prepared our hotel partners' websites for COVID-19 and after.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-08-1217 min
Suite Spot: A Hotel Marketing PodcastThe Changing Traveler Experience: 2019 vs 2020In this episode of Suite Spot, Ryan Embree reflects on some of the post-pandemic effects of our everyday lives when it comes to travel. Ryan recounts the significant changes to the traveler experience of a hotel stay in summer 2019 versus summer 2020. He talks about how hoteliers have adapted their websites, social media, and online reputation to meet the needs and expectations of travelers in the midst of a global pandemic.
Learn about various guest touchpoints like check-in and check out and how they have been impacted by COVID-19. This episode provides perspective on all that has changed in the past...
2020-07-2915 min
Suite Spot: A Hotel Marketing PodcastResponding To COVID-19 Online ReviewsIn this episode of the Suite Spot, we discuss what to do when your hotel receives an online review related to the COVID-19 pandemic. Host, Ryan Embree, is joined by review response expert and Respond & Resolve™ Product Manager, Kristeena Seckinger, who walks us through which COVID-19 red flags to watch out for in your hotel’s online reviews and how to handle them effectively and appropriately.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-07-1521 minSuite Spot: A Hotel Marketing PodcastBuilding Traveler Confidence for COVID RecoveryIn this episode of the Suite Spot, we turn our attention to COVID-19 hotel industry recovery and what hoteliers can do to build traveler confidence. Host Ryan Embree is joined remotely by Travel Media Group’s Director of Marketing, Anne Sandoval, to share best practices for increasing guests' comfort level.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-07-0124 min
Suite Spot: A Hotel Marketing Podcast1st Impression Score™In this episode of the Suite Spot, we celebrate another hotel digital marketing innovation created by Travel Media Group’s product development team led by VP of Product & Technology, Jason Lee. Host Ryan Embree is joined by Jason to discuss 1st Impression Score™, a first of its kind hospitality and reputation metric.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-06-0328 min
Suite Spot: A Hotel Marketing PodcastClient Success During COVID-19In this episode of the Suite Spot, we discuss the stories and sentiments that we have been hearing from our hotel partners across the country who have been impacted by COVID-19. Host Ryan Embree is joined by Client Success & Operations Manager Edwin Pomales to discuss how his team has evolved their conversations with our partners to support hotels along the path to recovery.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-05-2026 min
Suite Spot: A Hotel Marketing PodcastReputation Management During COVID-19In this episode of the Suite Spot, host Ryan Embree is joined by TMG's Product Director Patrick O’Brien to discuss the role that online reputation plays during COVID-19. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-05-0637 min
Suite Spot: A Hotel Marketing PodcastCrisis Management for Hotels During COVID-19In this episode of the Suite Spot, we continue sharing helpful insights and tips to help hoteliers combat the unprecedented COVID-19 crisis. Host Ryan Embree is joined by Travel Media Group’s Director of Marketing, Anne Sandoval, to discuss 5 Strategies of Crisis Response.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-04-2221 min
Suite Spot: A Hotel Marketing PodcastAction Planning for COVID-19In this episode of the Suite Spot, we continue our discussion on COVID-19 and the virus’s impact on the hotel industry. Host Ryan Embree welcomes Jason Lee, Vice President of Product & Technology, back to the Suite Spot to get his perspective and insights on this unprecedented global crisis.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-04-0826 min
Suite Spot: A Hotel Marketing PodcastManaging Through COVID-19In this episode of the Suite Spot, we discuss the COVID-19 crisis facing hoteliers around the globe today. Host Ryan Embree helps navigate these unprecedented times in the hospitality industry and shares words of encouragement on behalf of Travel Media Group.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-03-2515 min
Suite Spot: A Hotel Marketing PodcastMaking Moves on TripAdvisorIn this episode of the Suite Spot, we discuss how to improve your hotel’s city rank on TripAdvisor, no matter where your property currently stands. Host Ryan Embree is joined by guest Patrick O’Brien, TMG's Product Director and reputation solutions expert.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-02-2631 minSuite Spot: A Hotel Marketing Podcast42 – Social Media As Content MarketingIn this episode of the Suite Spot, host Ryan Embree is joined by Vice President of Product and Technology, Jason Lee, to walk through the emergence of content marketing and the importance of strategic social media for the hotel industry. Jason and Ryan discuss social media as “the great connector” and how hoteliers can use occupancy drivers like events in content marketing for their hotels.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-02-1230 minSuite Spot: A Hotel Marketing Podcast41 – TMG Culture With Dana SingerOn this special edition of the Suite Spot, we host Travel Media Group’s Vice President and General Manager, Dana Singer. Ryan Embree and Dana share thoughts on what sets the Travel Media Group experience apart for our hotel partners. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2020-01-2911 minSuite Spot: A Hotel Marketing Podcast40 – Google Search Trends Of The 2010sIn this episode of Suite Spot, Ryan Embree reflects on the past year and past decade, focusing on trending Google searches in the hotel industry. Ryan reviews which travel-related search terms have risen in popularity in the 2010s and which search terms have all but disappeared in the modern-day traveler’s search. He shares best practices and tips on how to capitalize on these popular search terms and how you can leverage these trends to improve your business. This episode is a great way to kick off the new decade and make sure that your hotel’s sales and marketing stra...
2020-01-1518 minSuite Spot: A Hotel Marketing Podcast39 – Prepping Your TripAdvisor Listing for 2020In this episode of the Suite Spot, we share how to get your hotel’s TripAdvisor listing ready for the new year. Host, Ryan Embree, is joined by Respond & Resolve™ Product Manager, Kristeena Seckinger to walk through the process of claiming and optimizing your hotel’s Tripadvisor profile. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-12-1824 minSuite Spot: A Hotel Marketing Podcast38 – Phocuswright 2019 Special EditionIn this special edition episode of the Suite Spot, we discuss the recent 2019 Phocuswright Conference in Fort Lauderdale, FL. Host Ryan Embree is joined by VP of Product & Technology, Jason Lee, and Customer Success & Operations Manager, Edwin Pomales, to discuss key takeaways from the event. Listen as Jason and Edwin share their perspective on the conference’s theme “Are We There Yet” and the relationship between technology and the hospitality industry. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-12-0420 minSuite Spot: A Hotel Marketing Podcast37 – Marketing Your Pet-Friendly HotelIn this episode of the Suite Spot, we talk about a different type of guest at your hotel: pets. Host Ryan Embree is joined by Director of Marketing and pet lover Anne Sandoval to talk creative ways to market your pet-friendly hotel to travelers. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-11-1329 minSuite Spot: A Hotel Marketing Podcast36 – Navigating Changes At Your HotelIn this episode of the Suite Spot, we dedicate our time to helping hoteliers navigate through major changes and transitions that happen at their properties. Host Ryan Embree is joined by Client Success & Operations Manager Edwin Pomales to discuss overcoming 5 major challenges that most hotels face at one time or another.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-10-3024 minSuite Spot: A Hotel Marketing Podcast35 – Leveraging User-Generated Content for HotelsIn this episode of Suite Spot, Ryan Embree discusses the importance of user-generated content in the hotel industry. Ryan shares where to locate user-generated content about your hotel online and how to leverage that information to better your business. He provides best practices on how to find issues shared in user-generated content like reviews and social media posts, and tips on how to fix the issues. Ryan also demonstrates how TMG OneView can help hoteliers easily consolidate all the user-generated content online about their hotels.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and...
2019-10-1615 minSuite Spot: A Hotel Marketing Podcast34 – Social Media: Prepping For The Slow SeasonIn this episode of the Suite Spot, we help hoteliers prepare their properties for the slow season by discussing the best ways to optimize their hotel’s social media profiles. Kelly Albritton, Senior Product Analyst, joins host Ryan Embree to share insights from her experience working in Travel Media Group’s social media department.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-10-0222 minSuite Spot: A Hotel Marketing Podcast33 – Top 5 Sentiment Tags in Hotel ReviewsIn this special edition of the Suite Spot, we take a look at the Top 5 trending tags in online reviews today. Host, Ryan Embree is joined by the leader of the Travel Media Group review response team, Patrick O’Brien. Patrick and Ryan countdown each review sentiment tag, explaining what Patrick’s team looks for in the review and how they approach their response. They also give valuable tips on how to market the tags that are trending positively for your hotel and fix the tags that are trending negatively.
To submit a question for future episodes, call or text (407) 984-745...
2019-09-1937 minSuite Spot: A Hotel Marketing Podcast32 – Marketing Your Hotel To Generation ZIn this episode of Suite Spot, we discuss a research study recently conducted by Booking.com regarding Generation Z and travel. Host Ryan Embree is joined by Director of Marketing, Anne Sandoval, to explore the different traits of this maturing generation and their travel preferences. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-09-0327 minSuite Spot: A Hotel Marketing Podcast31 – Multi-Property Marketing with Mike ParentOn this episode of Suite Spot, we have the distinct pleasure of welcoming special guest Mike Parent, Senior Vice President of Sales & Marketing at Coakley & Williams Hotel Management Company, to the podcast. Host Ryan Embree interviews Mike on the subject of multi-property hotel marketing as he shares a wealth of hospitality experience and knowledge. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-08-2122 minSuite Spot: A Hotel Marketing Podcast29 – TMG OneView® with Jason LeeIn this episode of Suite Spot, we celebrate the one year anniversary of Travel Media Group’s user-generated content management system: TMG OneView™. Host Ryan Embree is joined by the architect of OneView and VP of Product Development & Technology Jason Lee. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-07-2434 minSuite Spot: A Hotel Marketing Podcast28 – HITEC 2019 Special EditionIn this special edition episode of Suite Spot, Host Ryan Embree is joined by the head of Travel Media Group’s product and development team, Jason Lee, to share his key takeaways from the recent HITEC 2019 conference in Minneapolis. Ryan and Jason talk about all the hospitality tech innovations that were shared at the conference including Alexa for Hospitality and different AI systems. Jason also shares his ideas for what’s next for technology in the hotel industry and what that means for hoteliers moving forward.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and...
2019-06-2623 minSuite Spot: A Hotel Marketing Podcast27 – How to Market Your B&BIn this episode of Suite Spot, we focus our attention on the bed and breakfast segment of the hospitality industry. Host Ryan Embree is joined by Director of Marketing Anne Sandoval to talk about how your bed and breakfast property can stay competitive with the rising threats of Airbnb and vacation rentals.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-06-1227 minSuite Spot: A Hotel Marketing Podcast26 – How to Manage Google ReviewsIn this episode of Suite Spot, we discuss reports that Google Reviews surpassed Booking.com as the number one review distribution site. Host Ryan Embree is joined by Jason Lee to explore how Google is positioning itself in the hotel industry and what it means for individual properties moving forward.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-05-2932 minSuite Spot: A Hotel Marketing Podcast25 – Why Your Hotel Needs a Vanity WebsiteIn this episode of Suite Spot, we tackle the trending topic of vanity websites in the hotel industry. TMG Website Analyst Stephanie Courtois joins Host Ryan Embree to share best practices on how to create and optimize the perfect hotel vanity website for your property.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-05-1521 minSuite Spot: A Hotel Marketing Podcast24 – A Beginner’s Guide to Going Green For HoteliersIn this episode of Suite Spot, we discuss the growing trend of going green in the hotel industry. Priscilla Osorio, Marketing Content Manager at Travel Media Group, joins host Ryan Embree to give advice to hoteliers on how to implement sustainable initiatives at your property without breaking the bank.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-05-0125 minSuite Spot: A Hotel Marketing Podcast23 – Diversifying Your Audience to Attract New GuestsIn this episode of Suite Spot, we speak to the unbelievable prosperity that the hotel industry is currently experiencing while preparing hoteliers for a time where revenue growth might slow. Host Ryan Embree teams up with Director of Marketing Anne Sandoval to brainstorm ideas and ways to reach new guest segments to insulate your revenue from an economic slowdown.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-04-1727 minSuite Spot: A Hotel Marketing Podcast21 – Marketing Ideas with Regional DOS Pat KobelaRyan Embree interviews Pat as she shares some insights and best practices from her years of experience in the hotel industry. Ryan and Pat trade thoughts on what makes a successful sales and marketing strategy in 2019 and Pat gives advice on what has made her so successful in her role at Chartwell Hotels. This episode covers everything from renovations to social media and serves as a great marketing guide for hoteliers.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-03-2028 minSuite Spot: A Hotel Marketing Podcast20 – Custom Social ContentIn this episode of Suite Spot, we explore the exciting, recent announcement of Travel Media Group’s newest solution: Custom Social. Joey Schuster, Product Development Manager, joins host Ryan Embree to share all the exciting features and benefits of this new solution.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2019-03-0434 minSuite Spot: A Hotel Marketing Podcast18 – Hiring & Retaining Hospitality EmployeesIn this episode of Suite Spot, we combat one of the biggest problems facing hoteliers in 2019: recruiting and hiring quality hotel employees. In the What’s News segment, host Ryan Embree, shares some recent unemployment statistics as well as a survey of what experts in the hospitality industry feel the hotel industry needs to do to attract future employees. With historically low unemployment and an industry known for high turnover, hoteliers need to be more innovative than ever in their recruiting and hiring efforts. In the Suite Spot, Ryan shares some creative, cost-effective solutions to finding and retaining top hotel ta...
2019-02-0617 minSuite Spot: A Hotel Marketing Podcast16 – Advice From a Hotel Review Response WriterIn this episode of Suite Spot, we pick the brain of a true hotel review response expert. Kristeena Seckinger, who has responded to over 100,000 hotel reviews in her career, joins host Ryan Embree to talk about what it takes to be a successful hotel review response writer and shares some best practices for online review response. From the proper length of a review response to which sites are the most important to respond to, Kristeena covers it all regarding review response. Ryan and Kristeena also talk about how to manage brand expectations and standards when it comes to review response...
2019-01-0919 minSuite Spot: A Hotel Marketing Podcast14 – Phocuswright Special EditionIn this special edition episode of Suite Spot, we discuss the recent 2018 Phocuswright conference in Los Angeles. Host Ryan Embree is joined by Patrick O’Brien, product manager and Phocuswright attendee veteran, who gives his take on the innovative technology conference.
To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-11-2831 minSuite Spot: A Hotel Marketing Podcast12 – Marketing Your Branded HotelIn this episode of Suite Spot, we focus on marketing branded and franchised hotels. Host Ryan Embree teams up with the leaders of Travel Media Group’s sales team to discuss. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-10-3119 minSuite Spot: A Hotel Marketing Podcast11 – The Lodging Conference 2018 Special EditionIn this special edition episode of Suite Spot, we recap the recent 2018 Lodging Conference. Host Ryan Embree is joined by Travel Media Group’s Senior Director of Product, Jason Lee as they discuss the current state and future of the hotel industry. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-10-1722 minSuite Spot: A Hotel Marketing Podcast09 – Tailor Social Media Content to Attract more GuestsIn this episode of Suite Spot, we take a look at what it takes to manage and run a successful social media marketing strategy in today’s hotel industry. Priscilla Osorio, Social Media Analyst at Travel Media Group, joins host Ryan Embree to give advice to hoteliers on how to tailor social media content to create an engaging and effective social media campaign. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-09-1920 minSuite Spot: A Hotel Marketing Podcast08 – Guest Feedback & SatisfactionIn this episode of Suite Spot, we discuss guest feedback and the ways today’s hoteliers are leveraging this information to better their businesses. Senior Digital Marketing Specialist Brittany Hill joins Ryan Embree to share best practices on how to obtain feedback from guests and how to leverage it. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-09-0521 minSuite Spot: A Hotel Marketing Podcast07 – Processes to Improve Hotel ReputationIn this episode of Suite Spot, we uncover which processes hoteliers can put in place to impact their reputation. Host Ryan Embree is joined by Jason Lee to discuss how at the heart of the matter, it's still all about service. Jason was a hotel GM for a number of years before joining Travel Media Group, where he now serves as the senior director of online product and technology. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
2018-08-2228 minSuite Spot: A Hotel Marketing Podcast06 – Optimizing for Voice SearchAmber Wojcek, content manager at Travel Media Group, joins host Ryan Embree to study the impact of voice search in the industry and where it might be heading. We provide tips on how hotels can optimize their websites for voice search and share best practices on voice search traffic conversion. To submit a question for future episodes, call or text (407) 984-7455.
2018-08-0819 minSuite Spot: A Hotel Marketing Podcast04 – Understanding TripAdvisor’s 2018 Algorithm UpdateIn this episode of Suite Spot, we reflect on the recent changes to the TripAdvisor algorithm. Host Ryan Embree is joined by guest Patrick O’Brien, Digital Product Manager and head of the reputation solutions at Travel Media Group. To submit a question for future episodes, call or text (407) 984-7455.
2018-07-1125 minSuite Spot: A Hotel Marketing Podcast02 – Compete with Rentals and Private AccommodationsIn this episode of Suite Spot, we examine the growing impact of vacation rentals and private accommodations on today’s hotel industry. Host Ryan Embree is joined by guest Amber Wojcek, Marketing Coordinator at Travel Media Group and author of many of our blogs and white papers.
To submit a question for future episodes, call or text (407) 984-7455.
For show notes and transcript, visit our blog.
2018-06-2013 minSuite Spot: A Hotel Marketing Podcast01 – Reach Millennial Travelers On Social MediaIn the first episode of Suite Spot, we explore the state of millennial travel. Host Ryan Embree is joined by guest Anne Sandoval, Marketing Director at Travel Media Group and adjunct instructor of Social Media at UCF.
To submit a question for future episodes, call or text (407) 984-7455.
For show notes and transcript, visit our blog.
2018-06-0722 min