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SERCO Of Texas
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WORKFORCEPODS
E218: Navigating Workforce Trends: A Look Back and Forward at 2023
In this episode, Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss the state of the economy and workforce trends in 2023. Discover the unique challenges and opportunities presented by low unemployment rates, highlighting how SERCO is working to bridge solutions between job seekers and employers. Mr. Ugues delves into the evolving dynamics of remote work and technology's impact on the workforce, shedding light on the growing use of AI and automation. He also shares his pride in recent accomplishments, such as reaching 10,000 followers on LinkedIn and his appointment to the National Association for Workforce D...
2023-08-11
25 min
Employability
E64: Navigating Workforce Trends: A Look Back and Forward at 2023
In this episode, Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss the state of the economy and workforce trends in 2023. Discover the unique challenges and opportunities presented by low unemployment rates, highlighting how SERCO is working to bridge solutions between job seekers and employers. Mr. Ugues delves into the evolving dynamics of remote work and technology's impact on the workforce, shedding light on the growing use of AI and automation. He also shares his pride in recent accomplishments, such as reaching 10,000 followers on LinkedIn and his appointment to the National Association for Workforce D...
2023-08-10
23 min
Employability
E63: The Power of Mindset- Part Two: With Author, Speaker and Coach Judy Balloff
Author, speaker, and coach Judy Balloff joins the program for a two-part conversation about the power of mindset to achieve success. Judy shares her own story of needing to reinvent her career after dealing with serious health issues in her sixties. Discover the power of your thoughts when it comes to success, and principles and tips to help you navigate career challenges.
2023-03-16
19 min
Employability
E62: The Power of Mindset- Part One: With Author, Speaker and Coach Judy Balloff
Author, speaker, and coach Judy Balloff joins the program for a two-part conversation about the power of mindset to achieve success. Judy shares her own story of needing to reinvent her career after dealing with serious health issues in her sixties. Discover the power of your thoughts when it comes to success, and principles and tips to help you navigate career challenges.
2023-03-16
20 min
Employability
E61: Workforce Trends for 2023
This episode was originally recorded for 180PODCAST, and features a conversation between Manuel Ugues, Regional Director for SERCO of Texas, and Workforce180 CEO Mike Fazio. Discover tips for retention and what SERCO has done to maintain a positive culture for employees. Manuel also shares his thoughts about workforce challenges and opportunities for 2023.
2023-02-02
20 min
180PODCAST
E207: Follow the Leader: Meet Manuel Ugues, Regional Director, Serco of Texas, Inc.
In this Follow the Leader episode, Manuel Ugues, Regional Director, Serco of Texas, joins Workforce180 CEO Mike Fazio for a discussion about regional workforce challenges and opportunities for 2023. Manuel also discusses the key elements necessary to attract and retain staff.
2023-01-25
21 min
Employability
E60: Successfully Navigating Stress and Change
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss how to thrive during times of stress and uncertainty. Discover tips and strategies for focusing on what's most important, even when there are multiple competing priorities.
2022-09-09
25 min
Employability
E59: Working with Purpose
In this episode, you'll hear from an expert about how to incorporate more meaning and purpose into your work, and how to incorporate your interests into any job, without having to find a different line of work.
2022-08-26
20 min
Employability
E58: Overcoming Fears and Doubts as a Job Seeker
In this episode, you'll hear about how to increase your confidence as a job seeker, and how to overcome fears and doubts along the way!
2022-07-25
29 min
Employability
E57: Making Resolutions in a Post-Pandemic World
In this episode, you'll hear from a psychology professor about how to make and keep resolutions in a post-pandemic world.
2022-07-18
22 min
Employability
E56: Just 2 Choices- Career Lessons from an Airline Pilot
In this episode, you'll hear from former airline pilot Rico Racosky about a powerful but simple process to make better life choices. Discover how to get unstuck and why "trying harder" often doesn't lead to more success.
2022-07-11
36 min
Employability
E55: The Employability Podcast- A Look Back and a Look Forward
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss the evolution of the Employability Podcast, the benefits that podcasting provides for his organization, and shares his vision for the future of the podcast.
2022-06-30
18 min
Employability
E54: Tips for Overcoming "Career PTSD"
Mustafa Ammar, Founder and CEO of The Passion MBA, joins the program to explain what "Career PTSD" is, the root causes of it, and share 5 tips for overcoming Career PTSD.
2022-04-28
23 min
Employability
E53: Inspiring and Building Better LIves and Communities: With Juan Solis
Juan Solis, Community Development Manager at Truist, joins the program to discuss his career journey and the various workforce challenges facing the San Antonio area. Discover how the COVID-19 pandemic created a new paradigm of thinking and Mr. Solis' forecast and vision for the next 10 years.
2022-03-10
35 min
WORKFORCEPODS
E240: Employability- From Great Resignation to Great Employee Appreciation
From Employability Podcast: There's been a lot of talk about the Great Resignation, but what can organizations do to retain their talent? Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss tips for how organizations can demonstrate appreciation for their employees and set themselves up to have the best chance to retain their workers.
2021-12-30
28 min
Employability
E52: GPS to Employment Success- Part Two
In the second part of this two-part episode, author and career coach Beverly Williams shares tips for anyone thinking about looking for a new job during the Great Resignation, and what to consider before leaving a current job or career.
2021-12-27
12 min
Employability
E51: GPS To Employment Success- Part One
In part one of this two-part episode, author and career coach Beverly Williams joins the program to share tips about what job seekers need to think about during their job search.
2021-12-27
16 min
Employability
E50: From Great Resignation to Great Employee Appreciation
There's been a lot of talk about the Great Resignation, but what can organizations do to retain their talent? Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss tips for how organizations can demonstrate appreciation for their employees and set themselves up to have the best chance to retain their workers.
2021-12-24
28 min
Employability
E49: How to Speak and Be Heard
Angela Lussier, CEO and Founder of Speaker Sisterhood, returns to the program to discuss how to communicate your value to others, whether that's in a networking meet, job fair, interview, etc. Discover tips for how to speak effectively and ensure that your message is heard.
2021-10-25
16 min
Employability
E48: Speaking with Calm and Confidence
Angela Lussier, CEO and Founder of Speaker Sisterhood, joins the program to discuss how to overcome the fear of speaking and shares tips for calming yourself down whether you are speaking in-person or virtually.
2021-10-25
17 min
People On Point Podcast
Episode 22/52. JUDGE RICARDO SAMANIEGO- Call to Courage
Episode 22/52 is out now. This time we had the great pleasure to chat with El Paso County Judge, Ricardo Samaniego. Born and raised in El Paso, Judge Samaniego is a proud graduate from Jefferson High School. Before taking public office, Judge Samaniego worked in various fields in both the private and public sector. His professional background is all-encompassing as he worked as an El Paso County Juvenile Probation Officer, an Interim Director for the El Paso County Housing Authority, Human Resources Director for Rio Grande Workforce Solutions, and as an Operations Director for SERCO of Texas...
2021-09-09
2h 10
Employability
E47: Dealing with Grief and Uncertainty During a Pandemic- Part 2
In this 2-part episode, psychologist Dr. Patti Ashley returns to the program to discuss how to take care of yourself during a pandemic and how to deal with the uncertainty that comes with living in the "new normal." To learn more about Dr. Ashley, visit: https://pattiashley.com/
2021-09-08
14 min
Employability
E46: Dealing with Grief and Uncertainty During a Pandemic- Part 1
In this 2-part episode, psychologist Dr. Patti Ashley returns to the program to discuss how to take care of yourself during a pandemic and how to deal with the uncertainty that comes with living in the "new normal." To learn more about Dr. Ashley, visit: https://pattiashley.com/
2021-09-08
12 min
Employability
E45: Working with Meaning and Purpose
In this episode you'll hear from an expert about how to incorporate more meaning and purpose into your work, and how to incorporate your interests into any job, without having to find a different line of work.
2021-08-16
20 min
Employability
E44: How to Build Confidence as a Job Seeker
Raj Girn, Founder and CEO of the Open Chest Confidence Academy, joins the program to discuss her own journey of becoming more confident and shares tips for how to increase your confidence. Discover how to find courage in the face of uncertainty, and what to consider when starting a new job or career.
2021-07-23
30 min
Employability
E43: 5 Lessons from Q1 of 2021
Manuel Ugues, Regional Director for SERCO of Texas to share his top 5 lessons from Q1 of 2021. Discover what this year has taught us about setting goals and finding success, and some thoughts about what it will take to thrive in 2021 and beyond.
2021-06-14
27 min
Employability
E42: Diversity Equity and Inclusion for Organizations- Part Two
DEI consultant Kay Fabella joins the program for a 2-part conversation about how organizations can create a culture of diversity, equity and inclusion. To learn more about Kay, visit https://kayfabella.com/
2021-04-08
14 min
Employability
E41: Diversity Equity and Inclusion for Organizations- Part One
DEI consultant Kay Fabella joins the program for a 2-part conversation about how organizations can create a culture of diversity, equity and inclusion. To learn more about Kay, visit https://kayfabella.com/
2021-04-07
14 min
Employability
E40: Tips for Recruitment and Retention
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss recruitment and retention tips in a post-pandemic world. Discover what employees are most looking for in this time of remote work, and how to use technology to enhance recruitment and retention efforts.
2021-03-29
18 min
Employability
E39: Dealing with Distractions
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss how to handle distractions, and some of the unique distractions that have come up as many of us work in remote locations. Discover how to stay focused, grounded and productive.
2021-03-16
18 min
Employability
E38: Making a Career Change in 2021- Part Two
In part two of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
2021-02-06
22 min
Employability
E37: Making a Career Change in 2021- Part One
In part one of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
2021-02-06
21 min
Employability
E36: Making Resolutions in a Post-Pandemic World
Dr. Frank Farley, Professor of Psychology at Temple University and previous president of the American Psychological Association (APA), joins the program to discuss how and why to make resolutions in an uncertain world.
2021-01-24
22 min
Employability
E35: Dealing with Grief During a Pandemic
In this episode, you'll hear from Dr. Patti Ashley, a psychologist who specializes in helping people recover from grief and loss. Discover how to bounce back from the grief of a job loss, and the multiple losses that everyone is feeling during the COVID-19 pandemic. Dr. Ashley also reveals how grief effects the brain and tips for self-care.
2020-12-10
21 min
Employability
E34: 2020 and Beyond- Looking Back and Moving Forward
Manuel Ugues, Regional Director for Serco of Texas, joins the program to share reflections about 2020, and the change of mindset that's been required, as well as the expanding circle of consideration. He also shares his thoughts about what we need to keep in mind moving forward for 2021.
2020-11-11
25 min
Employability
E33: Trauma is Real- Meeting Challenges and Creating Positive Change
Venice Garner-Moore and Vernon Moore, co-owners of Embrace Your Difference, join the program to discuss how they help people heal from trauma, and the unique challenges that the COVID-19 pandemic has created. Discover how to be resilient and create positive personal and social change.
2020-09-02
20 min
Employability
E32: The Intersection of Race, Racism, and Workforce Development
In this episode, you'll hear from Clair Minson from New Orleans Business Alliance, as she is interviewed by WORKFORCE180 CEO Mike Fazio for a conversation about equity and equality in workforce development.
2020-08-05
20 min
Employability
E31: Thriving in the New Normal
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss how job seekers and businesses can thrive even during the COVID-19 pandemic. Discover what job seekers need to think about when it comes to reskilling and upskilling and the "silver lining" to the pandemic.
2020-07-30
20 min
Employability
E30: Tips for Working From Home
The COVID-19 pandemic has caused many employees to work virtually. In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas, as he discusses tips for successfully working from home.
2020-07-07
22 min
WORKFORCEPODS
E163: Employability- Responding Effectively During Economic Disruption
From Employability Podcast: In this episode, you'll hear from Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the impact of the COVID-19 pandemic on the regional economy, and how the workforce system has responded. He also reveals the transition that SERCO had to make as an organization from providing in-person services to providing virtual services, and shares lessons and takeaways for businesses.
2020-06-18
29 min
Employability
E29: Responding Effectively During Economic Disruption
In this episode, you'll hear from Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the impact of the COVID-19 pandemic on the regional economy, and how the workforce system has responded. He also reveals the transition that SERCO had to make as an organization from providing in-person services to providing virtual services, and shares lessons and takeaways for businesses.
2020-06-17
29 min
Employability
E28: Leadership During Times of Crisis
Jonathan Clark from The Eighth Mile Consulting, joins the program to share his perspective on what leaders need to do in times of crisis, and the leadership qualities that are most needed at this time.
2020-05-06
22 min
Employability
E27: Mental Health Wellness During COVID-19
Kevin McCloskey, Director of Partnership Development at Disability Solutions, and Michelle Weinstein, Residential & Clinical Services Manager at Ability Beyond, join the program to discuss the importance of mental health and emotional wellness during COVID-19. Discover what employees and employers can do to address and meet mental health challenges.
2020-04-27
22 min
Employability
E26: The Power of MIndset
In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas, as he discusses the importance and power of mindset, and how to overcome difficult challenges. Note: This episode was recorded prior to the COVID-19 pandemic.
2020-04-14
17 min
Employability
E25: Meet Mr. Adrian Lopez, Chief Executive Officer at Workforce Solutions Alamo
Mr. Adrian Lopez, Chief Executive Officer at Workforce Solutions Alamo, joins the program to share his vision for the region, and the importance of partnerships to grow the local economy. He also discusses the importance of effective communication with stakeholders, and the self-care activities that help him unwind in his spare time.
2020-02-27
21 min
Employability
E24: How LinkedIn Supports Job Seekers and Employers
Sean Galvin and Jake Hirsch-Allen join the program to discuss the work that LinkedIn is doing to help close the skills gap and reveal why data needs to be a priority for government and employers. They also share the various ways that LinkedIn supports employers and job seekers. .
2020-02-20
19 min
Employability
E23: Lessons on Leadership
David Neal, Director of The Eighth Mile Consulting, joins the program to discuss the characteristics of a successful leader, and how leaders can motivate their team. Discover the biggest mistakes that leaders make, and the relationship between risk and opportunity.
2020-02-08
18 min
Employability
E22: Tapping Into The Labor Pool of Persons With Disabilities
Kevin McCloskey, Director of Partnership Development at Disability Solutions joins the program to reveal the business case for employers to hire persons with disabilities. He discusses the efforts that have been made to change the mindset of employers, and shares how employers can be proactive about tapping into the valuable labor pool of persons with disabilities.
2020-01-17
14 min
WORKFORCEPODS
E138: Employability- Preparing for Success in the New Year
From Employability Podcast: Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss what he does personally and professionally to prepare for the new year. Discover how to evaluate your successes and challenges from the previous year, and how to set goals and maintain momentum for the year ahead.
2019-12-31
18 min
Employability
E21: Preparing for Success in the New Year
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss what he does personally and professionally to prepare for the new year. Discover how to evaluate your successes and challenges from the previous year, and how to set goals and maintain momentum for the year ahead.
2019-12-31
18 min
Employability
E20: The Power of Gratitude
Manuel Ugues, Regional Director for Serco of Texas, shares his thoughts about the power of gratitude to achieve both personal and professional success. He also reveals what he is most grateful for, and how to build a culture of gratitude in your organization.
2019-12-11
17 min
Employability
E19: Challenges and Opportunities in Youth Services
In this episode, you'll discover the challenges and opportunities facing youth as they enter the workforce, and the services provided to help youth overcome barriers. Discover how to help youth meet their immediate needs, while encouraging them to prepare for a career.
2019-12-02
23 min
Employability
E18: Tips for Employee Engagement and Retention
In this episode, you'll hear from Manuel Ugues, regional director for Serco of Texas, as he discusses the importance of employee engagement and retention, and various strategies for finding and keeping talent for your organization.
2019-09-20
23 min
Employability
E17: Social Media and Job Seekers
Tricia Driscoll, founder of KO Integral Marketing, joins the program to discuss the importance of social media and having a digital presence for both employers and job seekers. Discover some of the biggest mistakes that job seekers often make when it comes to social media, and what to do instead.
2019-04-18
26 min
Employability
E16: Recruitment, Retention and Values- An Interview With SERCO of Texas Regional Manager Manuel Ugues
SERCO of Texas Regional Manager Manuel Ugues joins the program to discuss the values that drive SERCO, and the qualities that he looks for in employees and leaders in the organization. Discover tips for recruitment and retention and how to create a positive and effective work culture.
2019-04-04
19 min
Employability
E15: Personal Finance- Tips and Takeaways
In this episode, you'll hear from Andres Rivas, Independent Representative at Primerica, as he discusses some things you need to consider when it comes to personal finance. Discover the importance of keeping a good credit score, how much money you should save, and how to plan ahead for your future.
2019-03-29
22 min
Employability
E14: How to Create a Culture of Diversity In Your Workplace
In this episode, you'll learn why diversity is crucial for the success of your organization, and how to create a workplace culture where everyone feels accepted and welcomed. You'll also discover tips and innovative ideas for celebrating diversity.
2019-02-21
19 min
Employability
E13: Lessons for Entrepreneurs
Joe Rutland joins the program to discuss his journey of becoming a professional writer and shares advice for anyone wanting to start their own business.
2019-02-08
24 min
Employability
E12: The Gig Economy- Tips From a Blogger and Freelance Writer
This episode features an interview with blogger and freelance writer Sherry White, as she discusses how she got started with writing, and the impact that the gig economy has had on her life. She also shares tips for others who want to earn money from being a writer, or being a freelance worker in general.
2018-12-05
23 min
Employability
E11: Recruiting and Retaining Veterans
Bob Gear from the Texas Veteran's Leadership Program joins the program to discuss the work that his organization is doing to connect returning veterans of Iraq and Afghanistan with the resources and tools they need to lead productive lives and enjoy the full benefits of the society they have willingly served.
2018-11-16
21 min
Employability
E10: Vocational Rehabilitation- Mission Driven and Dual Customer Focused
Rick Sizemore, Director of the Wilson Workforce and Rehabilitation Center, joins the program to discuss how he came to work in vocational rehabilitation, and how to empower persons with disabillities to find meaningful work with family supporting wages. He also shares the importance of being mission driven and dual customer focused. To learn more about Rick and V/R Workforce Studio, visit https://vrworkforcestudio.com/blog/
2018-10-19
22 min
Employability
E09: SER Metro-Detroit- Innovating and Engaging The Future Workforce
Veronica Sanchez-Peavey, Sr. Assistant Vice President, Adult Programs at SER Metro-Detroit joins the program to discuss workforce trends and the qualities that employers are looking for in job seekers. Veronica also reveals some of the innovative methods that SER is using to engage youth and how SER is supporting their local economy.
2018-10-11
16 min
Employability
E08: The Power of Social Media
David Kash Vasquez, owner of Grow Laredo, a digital marketing agency, discusses the importance of social media and digital marketing, and why companies need to have a strong online presence. Discover how the internet can impact your business in a positive way, and what you can do to protect your online reputation.
2018-09-06
23 min
Employability
E07: What You Need to Know About Millennials
In this episode, we explore facts and misconceptions about Millennials- their values, what motivates them, and what employers need to keep in mind when it comes to attracting and retaining Millennial talent.
2018-08-30
21 min
Employability
E06: Higher Education and Innovation
Dr. Vincent R. Solis, Vice-President of Instruction and Student Services at Laredo Community College joins the program to discuss the importance of accessing higher education and developing the skill sets that will be crucial in the workplace of the future.
2018-08-22
21 min
Employability
E05: I Have a Job, Now What? With Juan Mejia
Juan Mejia, Unit Director at HEB, joins the program to discuss his own career journey and the skills that he looks for in employees.
2018-08-08
19 min
Employability
E04: Ken Trevino, President and CEO of Workforce Solutions of the Coastal Bend
Ken Trevino, President and CEO of Workforce Solutions of the Coastal Bend joins the program to discuss his perspective on workforce development trends.
2018-04-19
19 min
Employability
E03: Victor Gonzalez- Chairman of the Board, Workforce Solutions of The Coastal Bend
Victor Gonzalez-Chairman of the Board, Workforce Solutions of the Coastal Bend joins the program to discuss his perspective about workforce as a business owner.
2018-04-19
18 min
Employability
E02: Workforce Leader Rogelio Treviño on Current Trends and Opportunities
Rogelio Treviño from Workforce Solutions for South Texas joins the program to discuss the changes that are happening in the economy and workforce and the innovative practices that they are implementing to meet these changes.
2018-03-08
23 min
Employability
E01: Innovative Practices in Workforce Development
Andrea De La Garza, Project Director for SERCO of Texas: Workforce Solutions for South Texas joins the program to discuss her journey of choosing workforce development as a career, and reveals the innovative initiatives that she and her staff are involved in.
2018-02-28
23 min