Shows
Success Leaves Clues: An Automotive Industry PodcastYou want to be the BEST? Tommy Mello tells us how!Tommy is BACK! Our first time with Tommy was after he was a keynote at the Shop Hackers Conference in 2024. This time Tommy joins us for an hour packed episode sharing how he grew his garage door service company into a massive enterprise with over 900 employees. He shares what it takes to not just be good at sales, but what it takes to be GREAT. His mindset on growth and having a bigger dream is not fluff. It's what allows him to put in motion a path to create a future. Tommy shares it all. High energy and high...2025-08-111h 13Success Leaves Clues: An Automotive Industry PodcastThe Rise, Realization, and Resilience of Justin Smith: From Mutiny to Mental HealthIn this podcast episode, Justin Smith, the charismatic owner of an auto repair shop in Fredericksburg, Virginia, shares his compelling story. Justin recounts working with his father at a young age to opening his own shop at 24, under challenging conditions with no money or local support. Over the years, he navigates through mistakes, such as managing staff poorly and nearly going bankrupt, to eventually finding success. He highlights challenges many owners face such as dealing with depression and failure. Despite personal challenges, Justin emphasizes the importance of perseverance, gratitude, community support, and faith. His candid recounting of his experiences...2025-07-281h 14Success Leaves Clues: An Automotive Industry PodcastBuilding from Scratch: Brett and Tonya's Fast Path to Success in PensacolaIn this podcast episode, Tonya and Brett share their dynamic story of starting a successful auto repair shop in Pensacola. From their initial meeting in Philadelphia, Brett's extensive 35-year career in dealerships, and fast pivots in life, their journey is filled with numerous relocations, raising three children, and overcoming major challenges. With their pioneering spirit, they find themselves starting their own shop and learning that details really matter. Through setbacks and successes, they demonstrate the importance of resilience, understanding each other, and the power of creating a lasting brand supporting their customers and their community.Show our...2025-07-141h 21Success Leaves Clues: An Automotive Industry PodcastThe Full Story. Edward Caswell's Transformed Life!In this powerful episode, Edward Caswell, owner of Full Throttle Automotive and Fast Lane Auto Repair shares more than the details behind his successful business. Edward shares the full story of his life of brokenness turned into transformation. Hear how his wife fiercely fought for his future with the support of those around him, allowing him to become the person he is today. An educator turned shop owner, he opens up about how he knew "nothing" about business and how his focus to, "love on people", turned into the realization of what true unconditional love is. His story of...2025-06-3059 minSuccess Leaves Clues: An Automotive Industry PodcastBuilding a Business and Balancing Family: Lauren's Success Story in Auto RepairLauren Keeton shares her inspiring story of shop ownership and how she and her husband David turned it into the life they wanted. Despite growing up in a small family-run shop and initially wanting a different career, Lauren was drawn back into the industry when David pursued his dream of opening his own shop. Lauren discusses the financial challenges, including purchasing a $1 million building, remodeling, and managing tenants. She also talks about balancing work with family life, having four children, and eventually stepping back from daily operations to enjoy a better quality of life. Lauren now also coaches other...2025-06-1652 minSuccess Leaves Clues: An Automotive Industry PodcastLet's go Skibo! One step back, ten steps forward. Creating an amazing life with Jeff Skibo.In this episode, Jeff Skibo shares his story of overcoming business hardships taking steps that felt backwards to move forward. Born and raised in California, Jeff initially resisted joining his family's auto repair business, pursuing a successful landscaping business instead. However, the 2008 economic downturn forced him back to the family shop. After taking over, Jeff achieved significant growth through changes in mindset and process. He eventually outsourced his responsibilities and moved 2,000 miles away, and even opened a second shop remotely! As a coach at Shop Fix, Jeff now helps other shop owners achieve their goals and make an impact...2025-06-0252 minSuccess Leaves Clues: An Automotive Industry PodcastJack Getz's Automotive Business Multi-Million TransformationIn this podcast episode, Jack shares his remarkable story going from a nomadic upbringing to building a successful automotive business. Initially dabbling in real estate appraisal, Jack found his true calling in the automotive industry. After numerous relocations and setbacks, including crushing debt, Jack persevered by learning critical business skills and relentlessly focusing on providing great customer service. His persistence paid off as his shop, bolstered by effective strategies and mentorship from Shop Fix, went from doing $30,000 a month to tracking $6 million annually. Jack’s tale underscores the importance of resilience and continuous self-improvement in achieving business success....2025-05-1951 minSuccess Leaves Clues: An Automotive Industry PodcastFrom Passion to Profit: The Inspiring Story of Thomas Andrews and Carolina Diesel TrucksIn this episode, Aaron interviews Thomas Andrews, co-founder of Carolina Diesel Trucks, about his entrepreneurial path from a hobby to a successful business. Thomas shares how he and his best friend, turned their passion for automotive performance into a thriving company. They started from a one-bay shed and faced various challenges, including financial obstacles and exhausting work schedules. Thomas highlights the pivotal moments and decisions that led to their growth, including joining the Shop Fix Academy, which provided essential business guidance and helped them refine their operations. Today, Carolina Diesel Trucks operates a 15-bay shop with significant annual revenue...2025-05-0545 minSuccess Leaves Clues: An Automotive Industry PodcastAmanda Drake's Motivational Journey : From Med School to Multi-Shop OwnerIn this episode, Amanda shares her unexpected journey into the auto repair industry, turning a family business into a personal success story. Initially aiming to become a doctor, Amanda shifted gears after realizing her passion for business and dislike of blood and guts! Inspired by her father's and grandfather's legacy, she details her experiences from sweeping floors and answering calls in her father's shop to co-owning multiple successful auto repair locations. Amanda discusses the challenges of being a female in a male-dominated industry, her passion for continuous learning, and the importance of business acumen. Use these links...2025-04-2155 minSuccess Leaves Clues: An Automotive Industry PodcastAre you Resulting?: Tough Days and Tough Decisions with Aaron and JayIn this episode, Aaron and Jay get vulnerable and cover everything from including a malaria diagnosis after a trip to Africa, to the pressures of balancing tough work decisions. They delve into topics such as the importance of making informed decisions, handling business confrontations, and how responsibility increases with business growth. They also share personal stories about teaching their children financial responsibility and the life lessons imparted through these experiences. They emphasize the long-term value of good decisions, even when short-term outcomes are unfavorable, and the crucial role of consistent strategy and emotional regulation in leadership.Thank...2025-04-0744 minSuccess Leaves Clues: An Automotive Industry PodcastLeadership, Legacy, and the Unyielding Spirit with Mike BrewsterIn this episode, Aaron and Jay sit down with Mike Brewster, a distinguished second-generation shop owner from Burnt Hills, New York. Mike shares insights from his extensive experience of over 50 years in the auto repair industry, detailing his journey from taking over his family's shop to growing it into one of the largest in the country. The conversation navigates through life lessons, business strategies, and the importance of character, offering valuable advice for both seasoned and aspiring entrepreneurs. Mike's enduring wisdom, coupled with heartwarming anecdotes and a touch of humor, paints a vivid picture of resilience, dedication, and family...2025-03-241h 11Success Leaves Clues: An Automotive Industry PodcastAaron and Jay - Navigating Struggles, Celebrating Wins, and Embracing GratitudeIn this episode, Aaron and Jay discuss various topics including the importance of mental resilience, celebrating small wins, and expressing gratitude even during tough times. They reflect on personal experiences, especially around struggles and private battles, and emphasize how recognizing and celebrating progress can lead to increased motivation and success. Practical tips are shared for shop owners on how to manage stress, improve their businesses, and achieve personal fulfillment.Thanks to our sponsors! Show them some love.Shop Fix Academy UpSwell AutoOps-Steer 2025-03-1053 minSuccess Leaves Clues: An Automotive Industry PodcastThe Journey of Leadership, Growth, and Mentorship with Ryan HillenbrandThis episode captures an engaging conversation focused on leadership, personal growth, and the importance of mentorship within a business context. The discussion dives into the necessity of credibility and consistency in leadership, maintaining curiosity and open-mindedness, and how to learn from coaching others. It also explores the journey of growing a business, the challenges of scaling, and the psychological aspects of success, such as dealing with imposter syndrome and the temptation to self-sabotage. Highlighting the importance of relationships, gratitude, and faith, the episode provides valuable insights for anyone striving to improve both their personal and professional lives....2025-02-2456 minSuccess Leaves Clues: An Automotive Industry PodcastOvercoming Incredible Adversity in Pursuit of the Dream - Juan BarreraThis podcast episode features the inspiring story of Juan Barrera, an immigrant from Colombia, who moved to the U.S. as a child under challenging circumstances. Juan's journey is marked by tenacity and hard work as he navigates through personal and professional struggles. From living in overcrowded housing in Brooklyn to overcoming language barriers and financial hardships, Juan shares how he climbed the ladder from working at Sears Auto Center to eventually owning a successful auto repair shop in Orlando.Give our sponsors some love!Shop Fix Events AutoOps-Steer UpSwell 2025-02-1056 minSuccess Leaves Clues: An Automotive Industry PodcastThe Power Couple on the podcast! Nick and Nicole Jones!In this engaging podcast episode, Nick and Nicole from Northern California share their inspiring journey from humble beginnings to becoming successful shop owners with multiple locations. The discussion covers their early struggles, including dealing with negative bank balances and tough personal circumstances, to navigating complex deals and shop expansions. They emphasize the importance of personal growth, mentorship, and calculated risk-taking in achieving success. Key highlights include the power of asking for help, the challenges of working together as a couple, and the transformative impact of being part of a supportive community like ShopFix. This episode is a treasure trove...2025-01-2752 minSuccess Leaves Clues: An Automotive Industry PodcastBuilding Trust and Overcoming Challenges in Auto Repair: A Conversation with Brandon SmithIn this podcast episode, the guys welcome Brandon to discuss his journey and experiences in the auto repair industry and as main contact for Shop Fix Academy. Brandon shares insights from his role in ShopFix, focusing on common struggles shop owners face, such as managing teams and charging what they're worth. The episode underscores the importance of value, trust, persistence, and proper testing in business strategies. It also delves into Brandon's personal life, emphasizing his integrity and commitment, showcased through his family's adoption journey and raising a child with special needs. Thanks to our sponsors!...2025-01-1355 minSuccess Leaves Clues: An Automotive Industry Podcast2024 Year End Episode! Aaron and Jay Wrap Up!In this episode, Jay and Aaron share their thoughts on the 2024 podcast season, recount personal stories of their friendship, and explore Aaron's journey in auto repair and Shop Fix Academy. Aaron opens up about the scale of SFA and the core of his mission. He discusses his perspectives on mindset and wealth, as well as the transformative changes he had to make after nearly losing everything. We had a lot of fun recording this episode, and we hope you enjoy it. Thank you for riding along with us in 2024—we’d be honored to have you join us for the...2024-12-301h 16Success Leaves Clues: An Automotive Industry PodcastFrom Fighter Jets to Auto Shops: Jason's leap into Auto RepairIn this episode, Jason Westberry shares his journey from being an aviation technician and Air Force serviceman to owning and expanding auto repair shops. He discusses his switch from aviation to entrepreneurship, his initial struggles and learning experiences in the automotive industry, and his growth with the support of Shopfix. Jason highlights key moments such as the decision to move to Athens, Georgia, buying his first shop, and the eventual realization and maneuvering to align his business with his goals. This episode also delves into personal development, making tough decisions, and planning for future expansions. Thanks to...2024-12-1647 minSuccess Leaves Clues: An Automotive Industry PodcastRepairing Cars, Building Futures: Pete's Entrepreneurial AdventureIn this podcast episode, Pete Tavernier shares his fascinating journey from starting a car repair shop in his garage while working at Car Quest, to establishing a successful auto repair business with multiple locations. He also goes in-depth about his mission work in Haiti, where he encountered extraordinary challenges like sourcing parts internationally and training local mechanics. After overcoming numerous obstacles, including personal loss and major business decisions, Pete reveals his ambitious future goal of opening 22 shops to fund international trade schools. Tune in to hear Pete's inspiring story of resilience, faith, and the vision for global impact.2024-12-0236 minSuccess Leaves Clues: An Automotive Industry PodcastRoller coaster! 90 days to double with Zach CaldwellIn this episode, Zach shares his career evolution and experiences in since opening his shop True Torque Diesel in 2017. He joined Shop Fix in June 2024 and things have turned around for him in just a few months! He discusses his early life in racing, his decision to become a diesel tech, and the challenges he faced, including a rare eye disease. Zach shares the transformative impact of Shop Fix on his business, covering his exponential revenue growth, staff management, and future plans to expand to a larger shop. Additionally, he reflects on the importance of balancing work with family...2024-11-1850 minSuccess Leaves Clues: An Automotive Industry PodcastThe Hard Way with Andrey and Slavik ShumyloUkrainian brothers Andrey and Slavik Shumylo operate two shops in Philadelphia. These guys have put their brotherhood first and developed their business with discipline and creativity to put them in the right spot at the right time. They share their journey from building their first store, to operating a thriving business and turning into multi-shop owners. Their humor and wisdom on how to build growth is a great lesson on how build a business. Thanks to our Sponsors!Shop Fix Academy Steer UpSwell 2024-11-0447 minSuccess Leaves Clues: An Automotive Industry PodcastJay Leno! From Hackers 2024 - Success, Cars, and Laughs!Aaron and Jay sit down with the legend Jay Leno. Comedian, The Tonight Show host, entrepreneur, automotive enthusiast, and down to earth guy, Jay shares stories of his journey and how he navigated Hollywood to achieve amazing success. You don't want to miss this one!Thanks to our sponsors!Shop Fix Academy Leads Near Me Steer UpSwell 2024-10-2142 minSuccess Leaves Clues: An Automotive Industry PodcastSLC Live! From Shop Hackers 2024Catch our live show from Shop Hackers 2024! We sit down with Josh Bird, Nick Padron, and Thomas Andrews to hear "How I did it". We know being successful is a never ending journey. These guys share with us how they started, the hard lessons, and how they got to this point in front of a live audience! Thank you to our sponsors of the show.Show them some love!Shop Fix Academy Leads Near Me Steer UpSwell 2024-10-0732 minSuccess Leaves Clues: An Automotive Industry PodcastThe Tough Truth Behind Partnerships. Adam and Jason on What it TakesIn this episode, Adam Preusser and Jason Kath discuss their 20-year partnership in the auto repair industry. They share their journey from meeting in technical college to managing multiple auto repair shops and figuring out how to make it work. The conversation covers the importance of defining roles, acquiring and managing stores, and their personal and professional challenges and successes along the way. These guys know how to work hard, have a fight, and laugh a lot. While they are business partners on paper, in life these guys are closer than brothers. Thanks to our sponsors! Click...2024-09-2332 minSuccess Leaves Clues: An Automotive Industry PodcastFull circle. Great advice and a great story with Brad EmeryIn this episode we hear from Brad Emery. We caught up with Brad at Shop Hackers 2024 and talked about his path and the lessons he learned along the way. He shares some great advice on what it takes to win, why it's not about the money, and how to develop your team and be the leader your family, your business, and the industry needs. The conversation also covers his teaching experience, the importance of being coachable, and the significance of leadership and listening. Show our sponsors some love!Shop Fix Academy Leads Near...2024-09-0955 minSuccess Leaves Clues: An Automotive Industry PodcastGo win, dream big, and no excuses with Tommy Mellow!In this episode we hear from Tommy Mellow! Tommy is a highly successful and motivating leader and founder of A1-Garage Door. Hear his journey from painting his very first door to developing a $200M business where "everybody wins". Hear his inspirational story from his first childhood negotiation, to his focused attention on winning, and why data is key to rising above everyone else. Know you business, know your strategy, and make no excuses. Tommy is a force who legitimately cares about his people and helping them dream bigger and reach their goals. Tommy was also a keynote speaker...2024-08-2648 minSuccess Leaves Clues: An Automotive Industry PodcastGood Times and Good Guys. The origins of EuroFix and ShopFix with TJ RobertsJoin TJ Roberts, Aaron, and Jay as they take a humorous and insightful journey through the humble beginnings of EuroFix and ShopFix. Between riding dirt bikes, racing down back roads, and having an occasional run in with the law, these three have enjoyed the journey. Now the COO of ShopFix, TJ shares with us the lessons he learned along the way and the challenges he and Aaron faced. From thinking they couldn't lose to almost losing it all, they develop the resilience needed to keep moving forward and the balanced working relationship to help steer them in the right...2024-08-121h 07Success Leaves Clues: An Automotive Industry PodcastThe Berg! The Power of the Journey to Reach Your GoalIn today's episode we hear from the one and only, The Berg! We start off with some behind the scenes humor to kick off this walk through Michael Rosenberger's journey to owning his own store and joining Shop Fix Academy. We take some fun rabbit trails hearing how this driven guy found his path into doing what he loves and seeing his family and his industry transformed. Thank you to our sponsors!Shop Fix Academy Leads Near Me AutoVitals Steer RepairPal UpSwell 2024-07-291h 05Success Leaves Clues: An Automotive Industry PodcastMake The Tough Lessons Mean Something - From Parts Guy to MSO with Rick KerseyRick Kersey, a multi-shop owner in Oregon, started his automotive career at a parts counter. His relentless drive and motivation propelled him through the ranks, leading to the realization that owning his own shop was the next logical step. With unwavering focus, Rick took the plunge, navigating the challenging lessons that new owners often face. Undeterred, he developed a deep understanding of what makes a shop thrive. Continually striving for more, Rick ventured into new industries and expansions, learning costly yet invaluable lessons along the way. Through creativity, leveraging his extensive experience, and a strong emphasis on building a...2024-07-1558 minSuccess Leaves Clues: An Automotive Industry PodcastTransformational wisdom with Brandon Peavy : From Firefighter to EntrepreneurIn this episode, Brandon Peavy shares his inspiring journey from starting as a volunteer firefighter and paramedic at the age of 16 to becoming a successful entrepreneur managing multiple businesses. He discusses how he transitioned from the fire service to founding an ambulance company and later, an auto repair shop named Route 11 Automotive. Brandon also talks about the challenges he faced in the ambulance industry, particularly dealing with fraud and regulation. He recounts the pivotal decisions that led to the expansion of his auto repair business and highlights the importance of mentorship and community support in his growth. Brandon provides...2024-07-0143 minSuccess Leaves Clues: An Automotive Industry PodcastFrom Grit to Growth: Shane and Chad's Automotive JourneyShane Copeland and Chad Kaemingk discuss their journey from meeting at a dealership to becoming successful business partners in the automotive repair industry. They share insights on how they started their first automotive repair business with limited funds and partnerships, overcame challenges, expanded to multiple locations, and learned crucial business strategies. They share their journey of determination, struggle, and uncovering the secrets that pushed their business forward. It highlights their growth from working in the trenches to becoming business owners managing multiple stores, their partnership dynamics, and the lessons learned along the way.Thanks to our sponsors...2024-06-1751 minSuccess Leaves Clues: An Automotive Industry PodcastChuck Swain's Journey into Automotive Repair: Turning Challenges into TriumphsIn this podcast episode, Chuck shares his remarkable journey from running a CrossFit gym in Texas to owning an automotive repair shop in Virginia—despite having no prior experience in the industry. Facing numerous challenges, including a declining shop and a difficult transition with the former owner, Chuck managed to revitalize the business. He emphasizes the crucial role of honest and effective leadership, leveraging his HR background to foster a strong team culture. Chuck also delves into overcoming setbacks and the power of community, both locally and within his professional network. By enhancing business processes and hiring trustworthy staff, Ch...2024-06-0346 minSuccess Leaves Clues: An Automotive Industry PodcastMike Difato : An Entrepreneurial Journey from Pools, Boats, and Auto RepairThis episode features entrepreneur Mike Difato who shares his journey from working in medical sales and owning a pool service company to launching a successful chain of auto repair shops with his partners. We explore his strategic partnership with Eric, their first shop purchase, and the subsequent expansion to nine shops with plans for a tenth. The episode delves into the significance of learning from failures, the importance of strategic partnerships to grow fast, and how taking calculated risks can lead to substantial growth. Mike also discusses his side venture into boat repair, highlighting the unique challenges compared to...2024-05-2055 minSuccess Leaves Clues: An Automotive Industry PodcastJosh Bird : From Pole Barn to Multimillion-Dollar Auto Repair Business Changing LivesThis episode features Josh Bird's remarkable journey from working at a dealership with a six-figure income to owning two auto repair shops with a combined revenue of over four million dollars. Josh shares the pivotal moment when he quit his job and risked everything to start his own business. Despite the hardships, like receiving a cease and desist from the county and working in a barn with ten foot ceilings, Josh's story underscores the significance of perseverance, the impact of coaching, and the power of community in achieving rapid business growth. Josh's account is not only a source of...2024-05-0648 minSuccess Leaves Clues: An Automotive Industry PodcastRyan Hillenbrand : Building a Family Brand and Navigating Success in Auto RepairThis episode features an in-depth interview with Ryan Hillenbrand, owner of four auto repair shops, who shares his journey into the auto repair industry that reshaped his life, learning perspective, and approach to business. Hillenbrand discusses the value of relationships, trust, and personal development in business growth and leadership. He highlights the transformative role of understanding oneself and improving interactions with others. Through anecdotes and insights, Ryan emphasizes the importance of continuous learning, being open to advice while critically assessing its source, and the power of strong relationships in overcoming challenges and driving success. The conversation also covers his...2024-04-2251 minSuccess Leaves Clues: An Automotive Industry PodcastZain Syed : Shocking Methods to Get Millions from High-Performing ShopsZain operates three shops with laser-focused strategies to increase profit and performance. In this episode he opens up about his "controversial", and in his words "experimental" strategies how a shop can do over $3 million. Through a combination of his strategies and dedicated approach, Zain and his team are pushing boundaries and creating a high-performance authentic culture. Thanks to our sponsors! Use our links below! Shop Fix Academy or call 615-645-3683 Leads Near Me or call 888-953-23792024-04-0854 minSuccess Leaves Clues: An Automotive Industry PodcastTony Tatich : A Story of Rapid Growth, Real Challenges, and Stepping Up to OvercomeTony and his family operate five shops in Indiana. In this episode he opens up about his path growing up in his Dad's business, developing a strategy for growth only to have things go sideways, and what it took to recover and grow the business. Tony goes into detail on the power of prioritizing family, simplifying operations, and developing a true list of core values to help be a guide during rapid expansion. Thanks to our sponsors! Use our links below! Shop Fix Academy or call 615-645-3683 Leads Near Me or call 888...2024-03-2554 min
Success Leaves Clues: An Automotive Industry PodcastA Kept Promise Leads to Massive Breakthrough with Tristan RealubitSome moments seem pretty insignificant, but later, we realize they were a landmark in our lives, a moment that sparked the change that set us on a course that would forever change our lives. I don’t think it’s a coincidence that these moments tend to happen to us when the pressure is on, when our back is against the call, or when we are at a crossroads --- especially in our businesses. Today’s guest is Tristan Realubit, owner of Real Autohous, with multiple locations in the Chicago area. One of these moments for Tristan was a promis...2023-10-2654 min
Success Leaves Clues: An Automotive Industry PodcastQuick Clue: Why You Can't Find High-Performers with Thomas HaysHere's another episode in the Quick Clue mini-series. In this episode, you'll learn 3 important insights that can help you find and hire incredible employees. This mini-series is designed to give you something to think about, something to improve your shop, and help you make the most of the week ahead. Another full-length episode will drop next week! 2023-10-2008 min
Success Leaves Clues: An Automotive Industry PodcastBecoming Unrecognizable with Darren AdamsToday, we're diving deep into the transformative power of personal development. Personal development isn't just about reading a specific book, attending a seminar, or doing a few workouts -- it's about fundamentally altering how you perceive yourself and your potential. This week's guest is Darren Adams, owner of Dryfork Diesel in Missouri. Years ago, Darren found himself heartbreakingly stuck with a broken body, limiting beliefs, and an underperforming shop. In this episode, he’ll share his wild journey of self-discovery and doing the HARD work to transform himself in mind, body, and spirit to become absolutely unrecognizable from his pr...2023-10-131h 24
Success Leaves Clues: An Automotive Industry PodcastQuick Clue: Is Your Car Count Being Manipulated? With Thomas HaysWe are going to try something new! As you know, each month, we interview some incredible folks in our industry in long-form interviews. We've been so honored by your support for the show, and are truly grateful. This week Thomas is introducing a new will be new mini-series called “Quick Clues”. The episodes will be about 5 min long… no guests, no dramatic intro, and no editing, it’s just you, Thomas, and his microphone. The goal is to give you something to think about, something to share with your team, something that can help you improve in specific...2023-10-0508 min
Success Leaves Clues: An Automotive Industry PodcastHow Humanizing Your Metrics and Data is a Cheat Code for Your Shop with Mike DifatoSo often, when we think about our numbers, metrics, and KPI's we get caught up in the "facts" we learn from these, creating a very rigid interpretation of them. Curiosity goes out the window, and we bulldoze our team with what we think is the problem. We forget that making stark assumptions often leads to flawed conclusions and our team's confusion and frustration. This week's guest is Mike Difato, Owner of three successful auto and boat repair brands with six locations across FL. An early experience in Mike's career in corporate America forever shaped how he uses data and...2023-09-261h 02Success Leaves Clues: An Automotive Industry PodcastThis Episode is for the Techs with Lowell Greene and Phil QuillenThis one’s for the techs. Without you, our world would look very different: Parents wouldn’t be able to make it to their kid's games, food wouldn’t make it to stores, and the world as we know it wouldn’t exist. Yet despite this, historically, your role hasn’t been appropriately respected or appreciated. The good news is that there is a massive movement to change this from organizations that want to find and train the next generation, change public opinion, and help techs build a lucrative future. My guests today are Lowell Greene of TechFix and Phil Quiel...2023-08-311h 08Success Leaves Clues: An Automotive Industry PodcastHow Trauma and Our History Shape Us As Leaders with Kyle MeadowsOur effectiveness as leaders, employees, or any other role in our lives is often profoundly shaped by our past experiences- good and bad. Some experiences like trauma and other huge losses can leave us with deep wounds that, if left untreated, profoundly hinder our abilities in many areas of business and personal life. Moving forward is one of the most challenging yet rewarding journeys we can take. This episode's guest is an incredible shop owner named Kyle Meadows. He took on that quest and overcame some huge blows he took from his past, allowing him to build an incredible...2023-08-1156 minSuccess Leaves Clues: An Automotive Industry PodcastThe Longest Closing Day Ever with Phil WebsterIf you’ve ever purchased a shop, a house, or even a car, then you know that the closing table can sometimes be a bit tense, unnerving, and even have some surprises. Sometimes, just getting to the closing table can be a considerable challenge. When we encounter these challenges, our character, core beliefs, quick thinking, and keen negotiation skills have to shine… otherwise, the deal may be off. This is precisely where our guest Phil Webster found himself. Phil is a multi-shop owner in a small community in Illinois. In this exciting episode, Phil gives us the play-by-play of the...2023-07-251h 15Success Leaves Clues: An Automotive Industry PodcastThe Real Reasons We Have A "Tech Shortage" with Lowell GreeneWe've addressed the tech shortage topic from several angles here on the show, but this conversation truly surprised and inspired me. There are so many layers to the problem, so when you hear a unique perspective like the one you're about to hear, it brings a level of clarity that "obvious" answers just can't give you. This week's guest is Lowell Greene. Lowell is lifelong tech, a former shop owner, a business coach for Shop Fix Academy, and the creator of Tech Fix which launches on 7/1/2023. Lowell delivers some incredible insight and solutions to the problem which, though may...2023-06-301h 03Success Leaves Clues: An Automotive Industry PodcastA Story From Someone Who Serves Us with Ryan BurtonFirst off, let's address the elephant in the studio: This episode features our friend Ryan Burton who is the founder of Leads Near Me, which is a sponsor of this show. But rest assured you, he paid NOTHING to be interviewed on the show. We asked him to be on the show because Ryan is a master at marketing, running a successful service business, and building brands. As those in Auto Repair, it’s not only important for us to hear from our fellow owners and employees but also from those that serve our shops. Ryan came from Canada an...2023-06-231h 08Success Leaves Clues: An Automotive Industry PodcastCreating a Company Culture That Retains Great Techs with Phil QuillenIt's a well-known fact that the auto repair industry that we are in the middle of a nationwide technician shortage. In my observation, there are shops that have faired better than others. These shops tend to focus on creating a culture and system where techs know they won't have to deal with drama, can make great hours, and have a great career. In this podcast, I chat with the great Phil Quillen, who is the company Foreman for a multi-location auto repair company in Middle Tennessee. You'll love this conversation because it gives so many unique perspectives, tactics, and...2023-05-2959 minSuccess Leaves Clues: An Automotive Industry PodcastThe Evolution of Roles with Eric & Brent RaberThere’s a saying that I really love, that I’ve lived by for many years. “Find a need and fill it”. This saying speaks to service, but also making room for yourself to grow. The employees and even owners that I’ve seen become the most successful seem to really follow this saying too. They do things beyond what they are paid for because it needs to be done, they put the mission above their “title”. In my observation, when someone does this, success seems to be inevitable. This week's interview really drives this home. Eric and Brent Raber and not...2023-05-1953 minSuccess Leaves Clues: An Automotive Industry PodcastPart 3 of 3: Become A Dependable and Powerful Leader with Joe StokesThis is the final part of an incredible 3 part series with our friend, the very wise, Joe Stokes who is the Regional Director for EuroFix, AutoFix, and Mike's Auto in Middle Tennessee. If you’ve missed parts one and two, then we highly recommend you listen to those too as the Truth Bombs are many. In this great episode, we focus on how to build the superpower known as Emotional Intelligence. This is the skill of learning to manage your emotions, mindset, and even how your body reacts to stress. We reveal how every role in the shop can ut...2023-04-281h 50Success Leaves Clues: An Automotive Industry PodcastPart 2 of 3: Become A Dependable and Powerful Leader with Joe StokesPart two of this three-part series is focused on what it takes to open one (or more) stores at once. Joe Stokes, Regional Director for a fast-growing Middle Tennessee Auto Repair company, and I dive into how to find the locations, where to find and how to hire the staff, help new employees from out of state, the logistics of overcoming the Tech Shortage, and how to have the right leadership team in place. In addition, we have a great discussion on the mindset of techs at dealerships vs. independent shops. If you’re an owner, a tech, or an...2023-04-071h 24Success Leaves Clues: An Automotive Industry PodcastPart 1 of 3: Become A Dependable and Powerful Leader with Joe StokesOur guest this week is the amazing and very wise, Joe Stokes who is the district manager for EuroFix, AutoFix, and Mike's Auto in Middle Tennessee. This is Joe’s second time on the show and if you’ve not heard his first interview, we'd highly recommend it. In fact, it was one of our top listened-to episodes. I asked Joe to come back and share some more wisdom, and share he did! We recorded a 3-part series which we are so excited for you to hear. In this first part of the series, we discuss how Joe dealt with...2023-03-241h 44
High Gear PodcastThe Song That You Sing With Thomas HaysIn episode #2 "The Song That You Sing" Ryan Burton talks to Thomas Hays the Director of Technology & Director of Enrollment at Shop Fix Academy, he is also the host of Success Leaves Clues: An Automotive Industry Podcast. Thomas talks about his podcast, Shop Fix Academy and how to tune in to the "song you are singing" as a company.Near Me Radio is sponsored by Leads Near Me a Marketing company for Auto Repair Shops https://leadsnearme.com/and APAC ATI which can be found at https://apacati.org/*Find Success Leaves Clues: An Automotive In...2023-03-2236 minSuccess Leaves Clues: An Automotive Industry PodcastA Shop Model That Provides Financial Advocacy For Our Customers With Rob ChoisserCustomer Advocacy. It’s a big part of what we as automotive professionals. Technicians advocate with complete and accurate inspections, and our Advisors help customers understand what is needed on their cars. What would happen if we took this concept to the next level? That’s exactly what guest Rob Choisser of Choisser Automotive Services did. He found himself furious at the fact that so many people make poor financial decisions about their cars from a lack of financial education, the lies told to us by society, and misconceptions about the nature of the car itself. So, Rob built his...2023-03-0759 minSuccess Leaves Clues: An Automotive Industry PodcastHow to Shipwreck Your Shop with Ryan BlairHaving a shop is much like steering a large ship in new waters. Your crew is looking to you for leadership, your passengers trust you to do the right thing, and your family needs you to be successful. Without the right experience, braving these new waters can result in peril, hurting everyone around you and costing you a fortune in money, time, and, ultimately, your future. In this episode, Ryan Blair, managing partner of Simple True Automotive Group, will share the heartwrenching story of when he shipwrecked his shop and how he recovered and made things right. This emotional...2023-02-1757 min
Success Leaves Clues: An Automotive Industry PodcastHow to Make Your Shop A True Force For Good with Matt CarlsonWhat is the point of becoming profitable? I’ve talked to hundreds of shop owners, and not a single one wanted to become rich for the sake of being rich. Almost all of them opened their shop to better the lives of their families, their employees, and their community. While this is a great goal, sadly, many don’t achieve the necessary profit to make this happen. But what if there was a more efficient model you could deploy to make this goal a reality in less time? This is exactly what Matt Carlson of Fix It Forward Auto Care...2023-02-0547 minSuccess Leaves Clues: An Automotive Industry PodcastHow to Make Your Shop A True Force For Good with Matt CarlsonWhat is the point of becoming profitable? I’ve talked to hundreds of shop owners, and not a single one wanted to become rich for the sake of being rich. Almost all of them opened their shop to better the lives of their families, their employees, and their community. While this is a great goal, sadly, many don’t achieve the necessary profit to make this happen. But what if there was a more efficient model you could deploy to make this goal a reality in less time? This is exactly what Matt Carlson of Fix It Forward Auto Care...2023-02-0547 minSuccess Leaves Clues: An Automotive Industry PodcastFrom Working In the Fields to Millionaire Shop Owner with Juan AcevedoThere’s a saying that says, “You can’t change your stars” It implies that the family line, situation, or status you are born into will determine what you can accomplish and how far you can succeed. Challenging this notion is the very essence of the American Dream, which declares: “Anything is possible with God, grit, and determination.” Few people I know embody this better than my guest Juan Acevedo of Trustlane Automotive in Salinas, CA. Juan’s story proves that you can accomplish great things despite your circumstances. In this episode, Juan will share his incredible journey and truths you can...2023-01-1344 minSuccess Leaves Clues: An Automotive Industry PodcastDon't Walk Through Hell Alone with Adam PreusserSometimes things at our shops take some pretty sharp turns, and sometimes those turns are into a ditch, but other times it’s straight into a canyon! What do you do? Perhaps it's ego, but for many of us, the first instinct is to hide the pain and fear and try to figure it out on our own. When we are alone, stuck in our heads, in fear, and experiencing pain, it’s hard to think and move forward. Years ago, our guest Adam Preuesser of Motor Works in Minnesota found himself in that canyon. In this episode, Adam will...2022-12-3041 minSuccess Leaves Clues: An Automotive Industry PodcastBecoming a Resilient Shop Owner Who Can Overcome Anything with Stan AndrewskiBecoming resilient is one of the most critical traits to becoming a successful shop owner, tech, advisor, or anyone else in this challenging industry. In my observation, resilience is the ability to MOVE FORWARD from the traumas, setbacks, and embarrassments from the past. It’s the ability to acknowledge the past but not get stuck in it. It’s looking forward with hope. This trait allows you to overcome excuses, have self-discipline, and have genuine joy in the present moment. Stan Andrewski of Certified Auto Repair in VA embodies resilience. He has overcome a difficult past and found the strat...2022-12-1651 minSuccess Leaves Clues: An Automotive Industry PodcastWhat If You Had To Start Over From Scratch? With Glenn ToddWhat if you had to start over from scratch? Like one day, you have a shop, and the next day you don’t. Where would you start? What resources would you pull from? -- From buildings, to contracts, to hiring, to marketing — as anyone who’s opened a shop from scratch can tell you… it’s a massive undertaking. This is the situation that Glenn Todd of Glenn’s European Auto Repair in PA found himself in. Glenn pulled on his resources, mentors, friends, and incredible self-discipline to create an almost instantly profitable shop in just months. In this episode, Gle...2022-12-0250 minSuccess Leaves Clues: An Automotive Industry PodcastRedeeming A Relationship with Dad with Veille ArthurEvery son longs to have a good relationship with his dad. Sometimes though, as many, including myself, can attest, that doesn't always happen. Now take that pain, and imagine trying to run a shop together. That's the exact situation that my guest Veille Arthur experienced. For years, Veille and his dad painfully struggled in their relationship and with their shop. Veille was diligent in his pursuit of building the shop into something great while trying to redeem the story of himself and his father.2022-11-1832 minSuccess Leaves Clues: An Automotive Industry PodcastHow an Unlikely Friendship Became a Triple-Brand Auto Repair Company with Eric RutherfordThis week our guest is Eric Rutherford of Prestige European Auto Service in Florida. This episode explores how an unlikely partnership allowed for the creation of an incredible auto repair brand in Florida. Eric started out as an owner on his own, but then met his business partner, Mike through a very interesting situation (You gotta hear this story!). Eric was a Master Tech, and Mike was from Corporate America. in this episode, Eric drops some incredible strategies which you can use to create a powerful brand of your own! 2022-11-1127 minSuccess Leaves Clues: An Automotive Industry PodcastFrom Bartering Repairs for Pepsi to 3 Million in Sales with John LonasIf you're a tech with a dream to open your own shop or an owner who is not seeing the success you dreamed of, then this episode is made especially for you. Today's guest, John Lonas of Autoworks Service and Repair in Prescott Valley, AZ, has one of the most genuine love for cars of anyone I've met. Sure he has his favorites, but John loves the freedom they create. He transformed this love into a successful career as a tech and then ventured into ownership. He struggled greatly in the beginning, even losing his first shop. On his...2022-10-2143 minSuccess Leaves Clues: An Automotive Industry PodcastThe Creation of a Happy and Successful Service Advisor with Ashley Wright Is it Service Advisor or Service Writer? Either way, it's one of the most critical roles in the shop because if the sales aren't there, the techs don't have hours to turn, and the owner sees no profit. In addition to sales, the Service Advisors or Writers ;) Must be great at multitasking, customer service, logistics, and sometimes even counseling! Great advisors can do these things, create incredible customer experiences all while keeping a smile on their faces, and even have some fun while doing it. I believe those successful in this role aren't just born that way. They bring t...2022-10-1439 minSuccess Leaves Clues: An Automotive Industry PodcastFinding Massive Breakthrough After 16 Years of Complacency with Fred YoungComplacency is a killer. It lulls us into a false sense of security by making us believe that our status quo is good enough or even a safe and prudent place to be. The problem with this mindset is that we shortchange our futures and ignore the possibility that we could be in an even better place. Sometimes it takes being shaken and woken up to see the truth. This happened to my guest Fred Young of Young Automotive in WI. By all counts, his shop was doing fine and cruising along for 16 years, but then he was awakened...2022-10-0729 minSuccess Leaves Clues: An Automotive Industry PodcastBecoming a Compelling Leader with Jay HuhBecoming a compelling leader unlocks doors to moves that others simply can’t make. Moves like successfully expanding your shop during a global pandemic or growing the revenue by nearly 50% two years in a row. This is exactly what my guest Jay Huh of Carmedix in North Carolina, accomplished. In this process, he discovered four major keys to leading a team to greatness. In our interview, Jay will tell his important story and share the keys he discovered. If you want to be a better leader, this episode is for you! 2022-09-3030 minSuccess Leaves Clues: An Automotive Industry PodcastComing out of Addiction and Creating a Thriving Shop with Chris KnuthIt seems if you do just a little research, we can find that addiction is a prevalent trait in many business owners and high-performers. Left unchecked, addiction can create subtle and not-so-subtle problems with our shops and make it hard to live life on life's terms. The good news is that there are solutions and paths we can take to overcome these vices and create a life of wholeness, health, and power. Today's guest, Chris Knuth of Star Motors European Service in CA, will share his journey from being addicted and stuck to recovering and thriving.As...2022-08-1950 minSuccess Leaves Clues: An Automotive Industry PodcastTaking Complete Ownership for Our Mistakes with Joe ValindIn shop ownership, sometimes we make big mistakes, experience massive failures, and are presented with incredible challenges. Some of these can hurt a little, but some can create massive pain for us and those connected to us. As leaders in our shops, these circumstances are ultimately our responsibility. This episode's guest, Joe Valind of Auto Saftey Center in WI has experienced the full weight of this concept firsthand with a bad business deal that almost closed his shop. In this episode, Joe will share the intimate details of what happened and, more importantly, how we came out on top. 2022-08-1245 minSuccess Leaves Clues: An Automotive Industry PodcastThe Bank Called Your Note… Now What? with Jonathan Ortiz"Your note has been pulled." Those are some pretty scary words to hear for almost anyone. The thought brings up many questions: What would you do if that happened to you? How would you survive? Would you lose your shop, your house, your way of life? How do you come back from that? This scenario happened to our guest Jonathan Ortiz of Foreign Affairs Auto in Florida. Not only did he and his family fight and survive through this situation, but they are also now completely thriving. On today’s show, Jonathan will share his incredible story on how to...2022-07-2231 minSuccess Leaves Clues: An Automotive Industry PodcastReplay: Breaking Free From Old Identities with Michael RosenbergerToday is Friday, July 29th, and NEXT WEEK I’m grateful to be a part of the annual Shop Hackers conference in Nashville TN. If you’re attending that conference, please come and say 'hi'! Because of the conference this week I’m reposting one of our top episodes for anyone who’s not heard it. FYI, there won’t be a new episode next week, but on Friday 8/11, and going forward, I’ve got some incredible interviews in the pipeline that I can’t wait for you to hear.This week we revisit my conversation wi...2022-07-2025 minSuccess Leaves Clues: An Automotive Industry PodcastVisiting Shops Across America with Nate WinstonAfter being in the automotive industry for a while now, one word that comes to mind for me when describing us is COMMUNITY. Though it seems individualism ranks high in the traits of most of us, I’ve experienced that those in our community are incredibly willing to help one another out when called upon. But, how do you ask for help? How do you engage someone you want to connect with, and why is it so important to do that anyway? Our guest, Nate Winston, co-owner of ECP Auto Repair & Service in Ohio, will answer these important questions fo...2022-07-1522 minSuccess Leaves Clues: An Automotive Industry Podcast"You're the Problem!" with Todd BaldridgeWhat if you found out all along you that YOU were the problem that was causing your shop, or even your life to not be where you wanted them to be — that you were the source of your own discontentment and frustration. I feel that so many people run from such a thought because honestly, I think when we acknowledge that we have that much power, it would mean we have to take responsibility and change. It was this train of thought that transformed today’s hero, Todd Baldridge owner of Buckeye Complete Auto care in Columbus OH. Todd owne...2022-07-0935 minSuccess Leaves Clues: An Automotive Industry PodcastHow to Build a Successful Family Business with Doug HillmuthBuilding a business from nothing, growing it into a family empire, and then passing it on to your kids. It’s the full circle. It’s the dream. It’s the goal that so many shop owners have, but how many actually get to see it happen successfully. This episode's guest is Doug Hillmuth, co-founder of Hillmuth Certified Automotive in Maryland. Doug actually accomplished the dream. In this episode, he'll share how he did it. If this is your dream too, then this is THE episode you need to listen to. 2022-07-0140 minSuccess Leaves Clues: An Automotive Industry PodcastFrom Angry and Burnt Out to Thriving with Joe StokesAngry, burnt-out, and stuck. Those are some words that would describe where Joe Stokes found himself years ago. He was an incredible tech, made good money, and by all counts lived a good life, but he was miserable. He was angry. He was burnt out. His state became unbearable. He found himself forced to make a choice to either give in to the despair or somehow find a way to break free. Luckily, Joe found the way out, and in this powerful episode, he'll reveal how he did it and call you to do the same. Joe...2022-06-2451 minSuccess Leaves Clues: An Automotive Industry PodcastThe Long Journey to an Overnight Success with Ashleigh CivitelloDuring my years in the industry, I’ve heard many stories of how owners started their shops. Of those, there are a few stories that come to mind of owners that seemed to have almost overnight success with their new shops. While these stories can be inspirational, more commonly those that observe the overnight success may miss the power of the journey that was traveled to actually get there. In this episode, we’re going to pull back the curtain on one of those stories. Our guest is Ashleigh Civitello of Simply Euro Automotive Repair in Cast...2022-06-1736 minSuccess Leaves Clues: An Automotive Industry PodcastThe Power of Becoming Less Important at Your Shop with Will DunfordAre you an owner or manager who feels ineffective, overwhelmed, or stuck in "Mom/Dad Syndrome" at your shop? Or do you struggle to get your team to trust and listen to you? If so, then THIS is the PERFECT episode for you. And frankly, even if you think you’ve got it figured out in this area, this is still a great episode and worth your time. Being an incredible leader was a learned skill for guest, Will Dunford… but it’s one that he now excels in. Will is the regional manager for the Atlanta market f...2022-06-0932 minSuccess Leaves Clues: An Automotive Industry PodcastFinding Confidence and Creating Culture With Jason SmithHow would you like to build such a great culture in your company that people come looking to work for you instead of you chasing them down? How would you like to be so confident in your team, that you'll let candidates ask them any question? This week our guest is Jason Smith, owner of M&M Car Care with three locations in Indiana. He didn’t build a culture in his shop like that by accident… it was the result of finding his confidence, doing hard work, cultivating a passionate "why", and having a dedication to serving others. In t...2022-06-0329 minSuccess Leaves Clues: An Automotive Industry PodcastOvercoming our Mental Roadblocks to Build a Thriving Repair Shop with Dave MarkertIn the course of building a successful shop (or in our guest's case, 8 of them), there are mental roadblocks that can get in our way, such as fears, feelings of inadequacy, and a sense of overwhelm. The truly sad part is that most DON’T actually overcome these feelings and unhelpful ways of thinking. Instead, they let these roadblocks dictate their actions leading to stagnation and limitations on growth. My guest, Dave Markert of True Automotive will reveal the clues that helped him push through and overcome these challenges which allowed him to build an incredible, thriving auto repair co...2022-05-2639 minSuccess Leaves Clues: An Automotive Industry PodcastThe Power of Being Curious and Breaking the Rules at the Shop with Kevin RothFrom a young age, we are taught to follow the rules. We were told to follow the rules or there will be consequences --- follow the rules at all costs! Because of this, many people make that their mantra and stick to their rules, no matter what. BUT what happens when the rules don’t make sense? What happens when new information is introduced to a situation that makes you question the rules? In this episode our guest Kevin Roth, owner of Kevin's Auto Repair Service, in Swoyersville Pennsylvania. has made being curious and breaking the rules a cornerstone of...2022-05-1923 min