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SalesFuel.com
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Manage Smarter
Surviving Toxic Bosses
In this insightful episode, Eric Charran, author of 'Have You Ever Had a Boss That?', delves into the complexities of navigating dysfunctional workplaces. With more than 25 years of experience in digital innovation and AI-driven solutions, Eric shares practical strategies for dealing with difficult bosses and enhancing personal effectiveness. Discover how to manage up, grow your manager, and succeed in challenging environments. "I wrote this book after experiencing and observing unhelpful behaviors in the workplace. Many employees feel these behaviors are directed at them personally, but often it's just a matter of leaders using the wrong tools in their...
2025-08-17
25 min
Manage Smarter
The Power of Peer Groups with Aviva Leebow
Aviva Leebow, a Vistage Chair, explores the impact of peer advisory groups on leadership development. She shares insights on how these groups help CEOs and business leaders break barriers, gain diverse perspectives, and make impactful decisions. Aviva emphasizes the importance of addressing blind spots and the unique benefits of peer groups over traditional mentorship. She is based in Atlanta, Georgia, where she leads two groups within the world's largest CEO coaching and peer advisory organization for small and mid-sized businesses. "If you had to choose one between a coach and a peer group environment, I choose a peer group en...
2025-08-03
21 min
Manage Smarter
Failing Upward: Navigating Undeserved Promotions with Dima Ghawi
Dima Ghawi, author of 'Breaking Vases: Shattering Limitations and Daring to Thrive,' discusses the phenomenon of 'failing upward' in the workplace. How to deal with people less qualified "falling up" and getting promoted past you, how to deal with managing people who "fall up" into your department! With her extensive experience in leadership and diversity, equity, and inclusion, Dima offers insights into overcoming unconscious biases and navigating office politics. Learn how to create a resilient career path and foster an inclusive work culture in this engaging episode. "I just think a lot of these individuals get promoted because...
2025-07-20
27 min
Sell Smarter® from SalesFuel
57: AI Sales Boost, Forecasting, B2B Branding, Career Breaks & Boomerang Hires
In this week's show, we're diving into the world of sales and marketing with a splash of fun and a dash of wit! First up, we're exploring how AI can supercharge your selling and negotiation skills—because who doesn't want a digital sidekick? Then, we'll unravel the mystery of sales forecasting and how you can plan for future success like a pro. For all you B-to-B marketers out there, we're chatting about why brand strategy is more crucial than ever. Plus, we'll recap the top takeaways from our recent chat with the brilliant Laura Nguyen. And for team leaders, we...
2025-07-18
09 min
Sell Smarter® from SalesFuel
56: Presentation Skills, Sales Scripts, Email ROI, Marketing Trends & Psychometric Hiring
In this week's show, we're exploring the world of sales and marketing with a splash of fun and a sprinkle of wisdom! First up, we're tackling the cringe-worthy body language blunders you might be making during presentations. Then, we'll unlock the art of crafting those sales closing scripts that seal the deal. For all you marketers out there, we've got the lowdown on best practices for email marketing campaigns that'll make your inbox the place to be. Plus, we're recapping the top takeaways from our chat with the brilliant Corey Morris. And for team leaders and execs, we're exploring...
2025-07-11
09 min
Manage Smarter
Sabbaticals and Career Breaks with Laura Nguyen
Laura Nguyen is an accomplished marketing executive and entrepreneur with a rich background in data-driven marketing, digital marketing, and communications for Fortune 500 companies. She is the author of 'Career Break Compass: Navigating Your Path to a Balanced Life Through Intentional Time Off,' a book that explores the transformative potential of career breaks. Laura is also a certified executive coach, dedicated to helping mid-career high-achieving leaders transition from burnout to balance through her coaching programs and online community. " 84% of millennials plan to take a career break, highlighting a shift in work-life balance priorities. But only 17% of organizations...
2025-07-06
22 min
Sell Smarter® from SalesFuel
55: Fast Sales, Digital Selling, Media Growth, Manager Mistakes & Hiring
In this week's show, we're diving into the fast lane with sales velocity—what it is and how you can turbocharge those deals to the finish line. Then, we're unlocking the secrets to securing inside sales success. For all you marketers out there, we're taking a peek into the crystal ball to see where the U.S. media market is headed. Plus, we're recapping the best takeaways from our chat with Kevin Davis on why sales managers sometimes miss the mark. And for all you team leaders and execs, we're tackling the challenge of hiring sales reps and how to...
2025-07-04
09 min
Sell Smarter® from SalesFuel
54: Gap Sales, Upselling, TV Ads, Team Politics & Hard Chats
In this week's show, we're diving into the world of sales with a twist! Ever wondered how gap selling can make your sales soar? We've got the scoop. Plus, we're sharing the best ways to drive those current client sales through the roof. For all you marketers out there, we're dissecting why the best TV advertisements truly stand out from the noise. And don't miss our recap of the top takeaways from our recent chat with the brilliant Derek Johnson. Finally, for team leaders and execs, we're tackling the art of having those oh-so-difficult conversations with employees.
2025-06-27
08 min
Manage Smarter
Mastering Sales Leadership with Derek Johnson
Derek Johnson, author of 'The Strategic Sales Leader,' shares his insights on sales leadership, internal politics, and strategic execution. With a background in military and sales, Derek discusses the challenges of managing team dynamics and the importance of a clear vision. Learn practical tips for aligning your sales team and overcoming common obstacles in this insightful episode. "You can either light a fire underneath someone, or you can ignite a fire within someone. The BHAG, the Big Hairy Audacious Goal, is the vision you set forth. The vision is the why." - Derek Johnson ...
2025-06-22
26 min
Sell Smarter® from SalesFuel
53: Sales LinkedIn Hacks, EQ Wins, Ad Creativity, Marketing Trends & Hiring Tips
In this week's show, we're diving into the world of B-to-B sales with a fresh look at how to supercharge your LinkedIn profile. Then, we're asking the big question: Is emotional intelligence the secret sauce for better communication in sales? For all you marketers out there, we're exploring how creative strategy in advertising can rule the short-attention economy. Plus, don't miss our recap of the top takeaways from our recent chat with the brilliant Corey Morris. And for team leaders and execs, we're wrapping up with some savvy tips on improving small business hiring outcomes.
2025-06-20
08 min
Sell Smarter® from SalesFuel
52: Master the Cold Call; Fix Your Leaky Funnel Now; TV Ads That Still Deliver; Imposter Syndrome Fixes; and The Secret to Happy Employees
In this week's show, we're highlighting the art of making a sale with cold calls. Yes, you heard that right—cold calls can be your new best friend! Then, we'll help you uncover any hidden gems in your mid-year sales funnel. Are you missing a big opportunity? For all you marketers out there, we're exploring why linear TV advertising still packs a punch. Plus, we'll recap the top takeaways from our chat with the fabulous Summer Craig on overcoming imposter syndrome. And for team leaders and execs, we're sharing how to use employee engagement metrics to keep your team ha...
2025-06-13
09 min
Manage Smarter
Navigating AI's SEO Changes with Corey Morris
Corey Morris, author of 'Digital Marketing Success Plan,' delves into the evolving world of digital marketing. He discusses the impact of AI on SEO, the rise of zero-click searches, and the importance of quality over quantity in lead generation. Learn how to adapt to changes in Google's first page dynamics and leverage AI for effective digital marketing strategies. "We have to be working smarter and not harder. So doing things the long way, the manual way, and or the expensive because it hasn't been made efficient by AI ways will be in trouble." - Corey Morris
2025-06-08
22 min
Sell Smarter® from SalesFuel
51: Beat the Spam Filter; The Psychology of Selling; Why Your Marketing Isn't Connecting; What Makes Great Board Members; and Finding Your MVP Sales Rep
In this week's show, we're diving into the world of sales with some juicy tips on writing emails that won't end up in the dreaded spam folder. Plus, we're exploring the WISER model to help you sell with emotional flair. For all you marketers out there, we'll chat about making those customer connections that truly matter. And don't miss our recap of insights from our chat with Matt Blumberg on building a stellar board. Finally, for team leaders and execs, we're uncovering how to spot the shining sales star on your team. Every week...
2025-06-06
09 min
Sell Smarter® from SalesFuel
50: What Buyers Really Want from You; Sales Closing Techniques That Work; Why Social Listening Beats Posting; Building Unshakeable Team Trust; and Data-Driven Retention Strategies
In this week's show, we're discussing the world of sales and marketing with a splash of leadership wisdom. First up, we're exploring what customer success strategies truly resonate with today's modern buyers. Then, we'll chat about a topic that's all the buzz in sales circles. For our marketing mavens, we're adding a new task to your social media toolkit: listening. Trust me, it's more fun than it sounds! We'll also recap our enlightening chat with David Horsager on building high-trust teams. Spoiler alert: it's all about connection. Finally, for our team leaders and execs, we're tackling the big question...
2025-05-30
09 min
Manage Smarter
279: Nonprofit Challenges with James Misner
In this insightful episode, James Misner, founder and CEO of The Kipos Group, delves into the unique challenges faced by nonprofit organizations. With over 16 years of experience, James shares his expertise on leadership, team building, and fundraising strategies. He emphasizes the importance of major donors, transparency, and effective communication to build trust and sustain nonprofit growth. James also discusses his eight-week fundraising accelerator program designed to help nonprofits optimize their strategies. "Nonprofit folks aren't money driven. They're driven by this deep desire to solve really unsolvable problems in the world, problems that business hasn't figured out how...
2025-05-25
25 min
Sell Smarter® from SalesFuel
49: Cure Buyer Indecision Now; Sales Tactics That Hurt You; What Brands Get Wrong About Social; The Trust Edge with Horsager; and Behavioral Assessments That Save $130K
In this week's show, we're discussing some juicy topics! First up, we're tackling the mind-boggling world of sales choice paralysis and revealing powerful tactics to smash through it. Then, we're asking the tough question: is sandbagging in sales secretly sabotaging your growth? For all you marketers out there, we're exploring how your accounts are really measuring social media success. Plus, we're recapping our enlightening chat with David Horsager on building high-trust teams—trust me, you don't want to miss those takeaways! And finally, for all the team leaders and execs, we're breaking down the true cost of a bad sa...
2025-05-23
09 min
Sell Smarter® from SalesFuel
48: Elevator Pitches That Close; Fix Your Broken Pipeline Process; What Consumers Really Want Now; The Truth About Imposter Syndrome; and Why Every Hire Needs AI Skills
In this week's show, we discuss crafting a winning sales elevator pitch that'll have you closing deals faster than you can say 'cha-ching!' Then, we'll explore how sellers can breathe new life into their sales pipeline reviews for a boost in efficiency. For all you marketers out there, we're sharing top tips for advertising to the ever-evolving new consumer mindset. Plus, we'll recap the best insights from our recent chat with Summer Craig on overcoming imposter syndrome. And for team leaders and execs, we're wrapping up with a look at how to hire successfully for AI readiness.
2025-05-16
09 min
Manage Smarter
278: Influencing Your Boss with Elaina Zuker
Elaina Zuker, author of 'Seven Secrets of Influence,' shares her expertise on influencing your boss and mastering workplace dynamics. Discover the importance of understanding influence styles and adapting communication to match your boss's preferences. Elaina offers practical tips for enhancing your influence skills, making this episode a must-listen for anyone looking to improve their leadership and workplace relationships. "If your boss says something like, 'I want to get that out by Friday,' and you take just a few minutes to ask more, you can get very, very clear about what is expected of you." - Elaina...
2025-05-11
21 min
Sell Smarter® from SalesFuel
47: Master the Art of Persuasion; Keep Customers Coming Back; Digital Marketing's Next Frontier; Why Honesty Wins in Hiring; and The Data-Driven Hiring Revolution
In this week's show, we're discussing the art of persuasion with the best expert tips for sales and negotiation. Ever wondered if you have a solid customer retention strategy? If not, don't worry, we've got you covered with a guide to get started. For all you marketers out there, we're exploring how to rule the future of digital marketing with some awesome strategies. Plus, we're recapping our chat with Bryan Adams on why sugarcoating in employer branding might not be the best move. And for team leaders and execs, we're weighing in on sales assessments versus gut feelings—what do...
2025-05-09
09 min
Sell Smarter® from SalesFuel
46: The Cold Call Hook That Works; Sales Time-Wasters to Ditch Today; Video Branding Made Easy; Maria Victoria Albina on Beating Burnout; Hiring Smarter with Assessments
In this week's show, we're discussing the art of the cold call. What's the best first line to hook your listener? We've got you covered! Plus, let's cut the fluff and get straight to what you should stop doing in sales right now. For all you marketers out there, we're sharing some insanely easy tips to weave your brand magic into video content. And don't miss our recap of the top takeaways from our chat with Maria Victoria Albina on stress, anxiety, and burnout. Finally, for team leaders and execs, we're exploring why assessments can help you hire the...
2025-05-02
09 min
Manage Smarter
277: Supply Chain Management with David Carroll
In this episode, we dive deep into the intricacies of supply chain management with David Carroll, author of 'The Only All-in-One Way to Fix Your Supply Chain.' David shares his insights on transforming supply chains from being siloed and chaotic to fully integrated systems. He emphasizes the importance of leadership in utilizing ERP systems like SAP to streamline operations. Discover how AI and master data play crucial roles in modernizing supply chains and why leadership is key to successful digital transformation. Whether you're dealing with supply chain disruptions or looking to improve efficiency, David's expertise offers valuable guidance...
2025-04-27
24 min
Sell Smarter® from SalesFuel
45: Crafting Your Unforgettable Sales Brand; The Assertive Seller’s Edge; Media Buying in the Age of Tariffs; Dima Ghawi on Overcoming Adversity; and Data-Driven HR for Better Retention
In this week's show, we're diving into the art of crafting a personal brand statement that makes you unforgettable in sales. Plus, we're chatting about how being assertive can skyrocket your sales success—because who doesn't love a confident communicator? For all you marketers out there, we're tackling media planning and buying in the time of tariffs. It's a wild ride, but someone's got to do it! We'll also recap our chat with the incredible Dima Ghawi, who shared her insights on triumphing over the unexpected. And for the team leaders and execs, we're exploring how data analytics in HR...
2025-04-25
09 min
Sell Smarter® from SalesFuel
44: The Art of Sales Detective Work; Quota-Crushing Strategies That Work; B2B Content That Converts; Selling with Integrity; Why Personality Tests Are Your Hiring Secret Weapon and more
In this week's show, we're diving into the art of prospect research—because who doesn't love a little detective work? Then, we're sharing some killer sales tips to help you crush that quota like a boss. For our B-to-B marketers, we're exploring how to supercharge your content writing with a business cycle calendar. Plus, we're recapping our chat with the legendary Mark Hunter on keeping integrity at the heart of sales. And for all you team leaders and execs out there, we're uncovering how personality tests can help you hire the perfect candidate. Every we...
2025-04-18
08 min
Manage Smarter
276: Outcome Driven Innovation with Tony Ulwick
Unlocking Innovation with Tony UlwickTony Ulwick, author of 'What Customers Want,' discusses the Outcome-Driven Innovation process and the Jobs-to-be-Done theory. He explains why 90% of new products fail and how his approach achieves an 86% success rate by focusing on unmet customer needs. Discover how AI intersects with innovation and the role of management in fostering a data-driven culture."People don't want the quarter-inch drill, they want the quarter-inch hole. The shift in mindset is like, we are not solution creators, we are problem solvers." - Tony Ulwick
2025-04-13
23 min
Sell Smarter® from SalesFuel
43: Selling with AI as Your Wingman; The Credibility Hack Every Rep Needs; TV Advertising’s Billion-Dollar Debate; Viking Wisdom for Modern Leaders; and Cracking the Code on Skills-Based Hiring and more
In this week's show, we're diving into the world of sales with a splash of AI magic. First up, we're exploring how to supercharge your selling game with AI sales tools—because who doesn't want a little robot help? Then, we'll chat about establishing credibility in sales. Spoiler: it's not just about a firm handshake. For all you marketers out there, we're tackling the age-old debate: streaming TV ads or linear? Which one really gets the clicks? Plus, we'll recap the top takeaways from our chat with Anders Indset on Viking Code Leadership. Finally, for all the team leaders an...
2025-04-11
09 min
Sell Smarter® from SalesFuel
42: Selling with Unshakable Confidence; The Secrets of Quota-Crushing Sellers; Is Your Client’s Website Really Performing?; Radical Transparency; Why Work Friends Boost Productivity and more
In this week's show, we're diving into the art of selling with confidence—because who doesn't want to close deals like a boss? We'll also uncover the secrets that top sellers use to crush their sales quotas. For all you marketers out there, we'll explore if your client's website performance metrics are truly on the up and up. Plus, we're recapping the juiciest takeaways from our chat with the brilliant Grace Gavin. And for the team leaders and execs, we're discussing why colleagues who bond as friends might just be the secret to a more productive workplace.
2025-04-04
09 min
Sell Smarter® from SalesFuel
41: The Magic of Insight Selling; Why the Buy Side is Your Secret Weapon; Direct Mail Leads That Soar; Respectfully Disagreeing ; Are New Hire Gifts the Key to Retention? and more
In this week's show, we're diving into the world of sales with a sprinkle of marketing magic. First up, we're exploring how insight selling can give you that competitive edge you've been craving. Then, we'll chat about why the buy side is the unsung hero of sales optimization. For all you marketers out there, get ready to watch your direct mail leads soar with some killer tactics. We'll also recap our recent chat with the brilliant Justin Jones-Fosu, sharing top takeaways you won't want to miss. And for the team leaders and execs, we're asking the big question: could...
2025-03-28
09 min
Sell Smarter® from SalesFuel
40: Why ‘Winging It’ in Sales is a Disaster; Turning Objections into Opportunities; Where Gen Z is Hiding from Your Ads; The Quiet Power of Introverted Leaders (and How to Hire Them) and more
In this week’s episode, we’re tearing up the ‘wing it’ sales playbook—why a solid plan isn’t just helpful, it’s your secret weapon for closing deals. Then, ever walked into a negotiation feeling like you’re dodging curveballs? We’re breaking down how to turn objections into opportunities (no boxing gloves required). Marketers, listen up: Gen Z is flipping the script on discovery—are your ads where they’re actually looking? Plus, we’re spilling truths from introverted leaders who crush it without saying much (take that, loudest person in the room!). And for the hiring heroes: what if y...
2025-03-21
09 min
Sell Smarter® from SalesFuel
What Should Sellers Really Know?; Bouncing Back from a Client Loss; Why Your Agency Might Be Stuck in Neutral; Better Training = Better Engagement and more
In this week's show, we're diving into the world of sales with a twist of urgency—what should sellers really know about it? Plus, ever lost a sales client and felt like you were in a rom-com without the happy ending? We've got tips to help you bounce back stronger than ever. For all you marketers out there, we're talking about the KPIs you need to make influencer marketing your new best friend. And don't miss our recap of the top takeaways from our chat with Jon Morris on why your agency might be stuck in neutral. Finally, team le...
2025-03-14
09 min
Sell Smarter® from SalesFuel
Boosting Sales Performance; Supercharge Prospecting with Sales Lead Lists; Will CTV take over Linear?; Technical Skills or Soft Skills? and more
In this week's show, we're diving into the world of sales with a splash of marketing magic! First up, we're sharing some killer tips to boost your sales performance and make those numbers shine. Then, we'll explore how a solid sales lead list can supercharge your prospecting game. For all you marketers out there, we're asking the big question: when will CTV advertising finally take the crown from linear TV? Plus, we'll recap the juiciest insights from our recent chat with a top industry expert. And for the team leaders and execs, we're tackling the ultimate hiring dilemma: should...
2025-03-07
09 min
Manage Smarter
273: Respectful Disagreement with Justin Jones-Fosu
In this insightful episode, Justin Jones-Fosu, author of "I Respectfully Disagree: How toHave Difficult Conversations in a Divided World," shares his expertise onnavigating challenging conversations. Justin Jones-Fosu is the founder and CEO of Work Meaningful, a company dedicated to helping organizations create cultures of belonging and inclusion. He is a prolific speaker, delivering 50 to 60 talks a year, and is known for his engaging and insightful presentations. Justin is also an accomplished author, with his book 'I Respectfully Disagree: How to Have Difficult Conversations in a Divided World' offering a g...
2025-03-02
24 min
Sell Smarter® from SalesFuel
Overcome Public Speaking Jitters; Organic Social Media Marketing; Credibility and Personal Branding; Fixing Leadership with Better Training and more
In this week's show, we're diving into the art of public speaking and transforming those jitters into joy. If you're a seller, get ready to unlock the power of probing questions to uncover those golden insights. Marketers, we're spilling the beans on why organic social marketing might just be the key to your client's success. Plus, we're recapping the top takeaways from our chat with Elizabeth Rosenberg on building credibility through personal branding. And for all you team leaders and execs out there, we're tackling the big question: Can today's leadership crisis be solved with better training?
2025-02-28
09 min
Sell Smarter® from SalesFuel
Building Solid Customer Relationships; Supercharge Your Outreach; High Growth Content Marketing; New Hire Communication Tips and more
In this week's show, we're diving into the art of building those rock-solid customer relationships in sales. Yep, we're talking about the kind that makes your clients feel like they're your BFFs. Then, we'll uncover how a simple checklist can supercharge your sales outreach—because who doesn't love a good checklist, right? For all you marketers out there, we're focusing on a content marketing cycle that's all about high growth. Plus, we'll recap the top takeaways from our recent chat with the brilliant Stephanie Brown. And for team leaders and execs, we've got some communication tactics that might just be...
2025-02-21
09 min
Manage Smarter
272: Integrity in Sales - The Mindset with Mark Hunter
Mark Hunter is a renowned expert in the field of sales, known for his extensive experience and insightful perspectives on sales strategies and mindset. With over 15 years in sales and marketing divisions of three Fortune 200 companies, Mark has led significant projects, including the creation of a new 200-member sales force. He is the author of several influential books, including 'High-Profit Prospecting,' 'High-Profit Selling,' and 'A Mind for Sales.' Mark's approach to sales is not just as a profession but as a lifestyle, emphasizing the importance of mindset and integrity in prospecting. His expertise has made him...
2025-02-16
26 min
Sell Smarter® from SalesFuel
Best B2B Tools; Top Online Shopping App Secrets; Why Your Agency Isn't Growing; Self-Control is Crucial and more
In this week's show, we're diving into the art of crafting a winning long-term sales strategy that'll have you closing deals like a pro. Plus, we're exploring the best B-to-B prospecting tools to boost your sales success. For all you marketers out there, we're uncovering the top secrets behind the best online shopping apps—get ready to level up your funnel game! And don't miss our recap of the top takeaways from our chat with Jon Morris on why your agency might not be growing. Finally, for team leaders and execs, we're discussing why self-control is a crucial skill fo...
2025-02-14
09 min
Sell Smarter® from SalesFuel
Sharpening Your Memory; Boost Credibility to Win Clients; 2025 Media Investments; Ageism in the Workplace and more
In this week's show, we're diving into the world of sales with a twist! First up, we're exploring how sharpening your memory can transform you into a sales superstar. Then, we'll uncover some powerful actions to boost your credibility and win over clients. For all you marketers out there, we're breaking down exactly what you should expect from your media investments. Plus, don't miss our recap of the juiciest insights from our chat with the brilliant Stephanie Brown. And finally, a little something for the team leaders and execs: why it's not the company, but the manager, that makes...
2025-02-07
09 min
Manage Smarter
Viking Code Leadership with Anders Indset
In this episode, we delve into the fascinating insights of Anders Indset, a renowned business philosopher and author of 'The Viking Code: The Art and Science of Norwegian Success.' Anders shares his unique perspective on the intersection of business and philosophy, emphasizing the importance of micro ambitions and self-trust in leadership. Discover how the principles of the Viking Code can transform your approach to management and leadership, fostering a culture of trust and innovation. Join us as we explore the art of balancing individualism with collectivism, and learn how to navigate the complexities of modern business with a...
2025-02-02
34 min
Sell Smarter® from SalesFuel
Sales Prospecting on LinkedIn; Staying Motivated After Rejection; Erasing Pesky Email Marketing Pains; Inspire Trust and Empower Your Team and more
In this week's show, we're diving into the art of sales prospecting on LinkedIn—because who doesn't love a good scroll with purpose? Then, we'll tackle the age-old question: how do you stay motivated after rejection? Spoiler alert: it's all about the bounce-back! For our marketing mavens, we're uncovering better ways to erase those pesky email marketing pain points. Plus, we're recapping the top takeaways from our chat with Andrea Waltz on using 'no' to get to 'yes'—trust me, it's a must-listen. And finally, for all you team leaders and execs, we're talking about how to inspire trust and...
2025-01-31
09 min
Sell Smarter® from SalesFuel
The Art of the Trial Close; Being an AI Sales Superhero; The Value of Direct Mail; Handling Sudden Changes Like a Pro and more
In this week's show, we're diving into the art of the trial close in sales and why it might just be your new best friend for boosting those win rates. Then, we'll explore how AI-assisted selling can save you time and make you look like a sales superhero. For all you marketers out there, we're asking the big question: can value and outcome really outweigh the cost of direct mail? Plus, we're recapping our chat with crisis guru Kon Apostolopolous on handling sudden changes like a pro. And for all the team leaders and execs tuning in, we're sharing...
2025-01-24
09 min
Manage Smarter
Overcoming Imposter Syndrome with Summer Craig
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life.
2025-01-19
21 min
Sell Smarter® from SalesFuel
Building Trust with Clients; Top B2B Sales Trends; Local Advertisements; How to Successfully Rebrand and more
In this week's show, we're diving into the art of building trust with your clients to achieve the best results—because who doesn't want a little more trust in their life, right? Then, we're exploring the top B-to-B sales trends and how you can prepare to ride the wave of change. For all you marketers out there, we're talking about why local advertisements are set to soar in key verticals. Plus, we're recapping the top takeaways from our recent chat with Darren Horwitz on how to successfully rebrand your product or business. And finally, for team leaders and execs, we...
2025-01-17
09 min
Sell Smarter® from SalesFuel
Stand-out Sales Traits; Selling to Buying Committees; Scaling Small Businesses; New Buyer Behavior and more
In this week's show, we're diving into the world of sales and marketing with a splash of leadership wisdom! First up, we're uncovering two surprising traits that make great sales reps stand out. Then, we'll guide you through the maze of preparing for a buying committee—because who doesn't love a good challenge? For all you marketers out there, we're sharing some juicy insights on driving revenue with business intelligence. Plus, we'll recap the top takeaways from our chat with the fabulous Crista Grasso on scaling your small business. And finally, team leaders, sales managers, and execs, we've got yo...
2025-01-10
09 min
Sell Smarter® from SalesFuel
Emotional Intelligence; Tricky Sales Negotiations; The Money Map Method; Setting Goals and more
In this week's show, we're diving into the world of sales with a twist of emotional intelligence—because who says you can't sell with heart? Then, we'll arm you with a strategy to lock down those tricky sales negotiations. For all you marketers out there, we're exploring the advertising outlook and uncovering opportunities that agencies and sellers can't afford to miss. Plus, we're recapping the top takeaways from our chat with a leading expert on the Money Map every leader should show their team. And finally, for team leaders and execs, we're asking the big question: Are you setting gr...
2025-01-03
09 min
Sell Smarter® from SalesFuel
Traits That Make a Sales Rep Stand Out; Preparing for a Buying Committee; Driving Revenue with Business Intelligence; Scaling Your Small Business and more
In this week's show, we're diving into the world of sales and marketing with a splash of leadership wisdom! First up, we're uncovering two surprising traits that make great sales reps stand out. Then, we'll guide you through the maze of preparing for a buying committee—because who doesn't love a good challenge? For all you marketers out there, we're sharing some juicy insights on driving revenue with business intelligence. Plus, we'll recap the top takeaways from our chat with the fabulous Crista Grasso on scaling your small business. And finally, team leaders, sales managers, and execs, we've got yo...
2024-12-27
09 min
Sell Smarter® from SalesFuel
Closing the Sales Year Like a Rockstar; Kick off the New Year with a Bang; Having Honest Workplace Conversations; Emotional Intelligence Assessments and more
In this week's show, we're diving into the art of mastering sales with a twist you won't see coming. Plus, let's talk about closing out the sales year like a rockstar—because who doesn't love ending on a high note? For all you marketers out there, we're pinpointing the perfect target audience profile to kick off the new year with a bang. We'll also revisit our chat with Grace Gavin, where she spilled the beans on having honest workplace conversations. And for the team leaders and execs, we're questioning if your emotional intelligence assessments are really hitting the mark. So...
2024-12-20
09 min
Sell Smarter® from SalesFuel
The Art of the Discovery Call; Sales Tips for Executives; How SMBs are Gearing Up for 2025; Transform Leadership Culture and more
In this week's show, we're diving into the art of the discovery call with some killer questions that every seller should have up their sleeve. Then, we're sharing sales tips that even the execs will want to jot down. For all you marketers out there, we're exploring how small businesses are gearing up with local marketing tools to kick off the new year with a bang. Plus, we're recapping the top takeaways from our chat with a leading expert on how asking the right questions can transform your leadership style. And for all the team leaders and execs tuning...
2024-12-13
09 min
Sell Smarter® from SalesFuel
Remembering Customer Details; Sharpen Selling Skills with Role-playing; Stress, Anxiety, and Burnout; Detoxing Culture and more
In this week's show, we're diving into the art of remembering those quirky details that can make or break a sale. Plus, we're putting on our acting hats to explore how role-playing can sharpen your sales skills to perfection. For all you marketers out there, we're asking the big question: Are your clients' promotions really delivering value? Then, we'll recap our enlightening chat with Victoria Albina on tackling stress, anxiety, and burnout—because who doesn't need a little zen? And finally, for all the team leaders and execs tuning in, we're discussing why a culture detox might just be th...
2024-12-06
09 min
Sell Smarter® from SalesFuel
Keeping Your Cool Under Sales Pressure; Hottest Ad Trends; StoryBrand Selling; Innovative Ways to Increase Team Productivity and more
In this week's show, we're diving into the art of nailing those standard sales gigs with flair and finesse. Feeling the heat? We've got tips on keeping your cool under sales pressure. For all you marketers out there, we're dishing out the hottest ad trends that are setting the B-to-B and B-to-C worlds on fire. Plus, we're recapping the juiciest insights from our chat with the legendary David Saltzman on StoryBrand Selling. And for the team leaders, sales managers, and execs tuning in, we're exploring innovative ways to boost your team's productivity.Every week...
2024-11-29
09 min
Sell Smarter® from SalesFuel
How to Build Lasting Sales Relationships; TV Ad Spots Driving Up Auto Dealer Success; AI and Creating New Business Categories; Office vs Remote Work and more
In this week's show, we're diving into the world of sales with a splash of humor and a dash of confidence! First up, if your new sales gig feels like it's stuck in first gear, we've got some steps to rev up your engine. Then, discover how to build relationships that even AI can't compete with. For our marketing mavens, we'll explore how some thrilling TV ad spots are driving auto dealership success. Plus, we'll recap the juiciest insights from our chat with Kevin Maney on AI's role in creating new business categories. And finally, for all you team...
2024-11-22
09 min
Sell Smarter® from SalesFuel
The Art of Credibility; Boosting Your Brand Lift; Consistently Increase Revenue; Managing Your Gen-Z Sales Team and more
In this week's show, we're diving into the art of building credibility with your prospects. Yes, you can finally stop feeling like a used car salesperson! Then, we're unraveling the mysteries of aligning buying and selling stages for a sales strategy that actually works. For all you marketers out there, we've got some easy-peasy ways to boost your brand lift without breaking a sweat. Plus, we're recapping the top takeaways from our chat with Anthony Iannarino on consistently increasing revenue—trust me, you don't want to miss this. And for all the team leaders and execs, we're sharing insights on...
2024-11-15
09 min
Sell Smarter® from SalesFuel
Achieving Top Sales Focus; Adopting Consultative Skills; Why HR is Tougher Than Ever; Reclaiming Engagement and more
In this week's show, we're diving into the art of achieving top sales focus—because who doesn't want to be the sales superstar? Then, we'll chat about adopting consultative skills to level up those customer experiences. For my marketing mavens, we're targeting high-value audiences with holiday campaigns that sparkle. Plus, we're recapping the juiciest takeaways from our chat with Kathi Enderes on why human resources is tougher than ever. And for all you team leaders and execs out there, we're exploring how to reclaim engagement like the boss you are. So grab your favorite beverage, get comfy, and let's ge...
2024-11-08
10 min
Sell Smarter® from SalesFuel
Personal Selling Strategies; Ultimate Sales Discovery Meeting Plan; Podcast Sponsorship; Building Executive Presence and more
Thanks! In this week's show, we're diving into the art of personal selling strategies to wrap up your year with a bang! Plus, I've got the ultimate sales discovery meeting plan that will make your prospects say, 'Tell me more!' For all you marketers out there, we're uncovering how to quickly reach those valuable audiences as a podcast sponsor. And don't miss our recap of top takeaways from our chat with Joel Garfinkle on building executive presence and stepping into your power. Finally, for team leaders and execs, we're exploring why confidence isn't the same as competence when...
2024-11-01
10 min
Sell Smarter® from SalesFuel
Standout Professional Etiquette; ChatGPT Prompts for Sales Success; Boosting Direct Mail Response Rates; Real Teams vs Performance Groups and more
In this week's show, we're diving into the art of standing out with professional etiquette that'll make you the talk of the sales floor. Then, we're getting techy with tips on how to optimize ChatGPT prompts for sales success. For all you marketers out there, we're revealing the secrets to boosting your direct mail response rates—because who doesn't love a little snail mail magic? Plus, we're recapping our insightful chat with James Scouller on the difference between real teams and performance groups. And finally, for the leaders tuning in, we're tackling the big question: Are your employee woes re...
2024-10-25
10 min
Sell Smarter® from SalesFuel
Lifelong Sales Learning; Win-Loss Reviews; Holiday Email Marketing; Trust-Building Tips and more
In this week's show, we're diving into the world of sales and marketing with a splash of wit and wisdom! First up, discover how lifelong learning can help you smash those sales goals like a pro. Then, we'll explore the best practices for sales win-loss reviews—because who doesn't love a good comeback story? For all you marketers out there, get ready to achieve colossal holiday sales with some killer email marketing ideas. Plus, we'll recap the top takeaways from our recent chat with trust-building guru David Horsager. And finally, for team leaders and execs, we're talking about how to...
2024-10-18
10 min
Sell Smarter® from SalesFuel
Crafting the Perfect Email; Mastering the Sales Discovery Phase; Consumer Buying Trends; Retaining Clients for Life and more
This week we have a power-packed session filled with actionable strategies to boost your sales game. We kick things off with the art of crafting the perfect email. Learn how to keep it simple, make your point quickly, and use tech tools to polish your writing without losing that personal touch. Next, we dive into mastering the discovery phase in sales. Discover how to build emotional connections and trust with your prospects by practicing active listening and engaging in meaningful conversations. Then, we explore the emotional rollercoaster of consumer buying trends. Find out how to tap into emotions, create...
2024-10-11
10 min
Sell Smarter® from SalesFuel
Year-End Renewals; Activating Mindfulness; OTT Ads Stealing Budget; Turning No to Yes and more
In this week's show, we're diving into some juicy topics you won't want to miss! First up, we're getting you prepped for those year-end renewals—because who doesn't love being ahead of the game? Then, we'll explore how activating mindfulness can unlock your amazing sales mindset. For all you marketers out there, we're talking about how OTT ads are stealing more budget and delivering the audiences you crave. Plus, we'll recap the top takeaways from our recent chat with Andrea Waltz on using 'no' to get to 'yes'. And finally, for all the team leaders and execs, we've got ti...
2024-10-04
10 min
Sell Smarter® from SalesFuel
Overcome Objections from B2B Buyers; Sales Questions that Close Deals; Radical Humility in Leadership; Word Choice and Emotional Intelligence and more
In this week's show, we're getting into some topics just for you! First up, we're tackling how to overcome objections in the new B-to-B selling environment—because who doesn't love turning a 'no' into a 'yes'? Then, we're getting smart with the sales questions you should be asking to close those deals. For all you marketers out there, guess what? Direct mail programs are making a comeback, and we've got the scoop. We'll also recap our recent chat with Urs Koenig on radical humility in leadership—trust me, you don't want to miss those takeaways. And finally, for all the...
2024-09-27
10 min
Sell Smarter® from SalesFuel
Personal Brand Strategies; Holiday Shoppers and CTV Ads; Avoid Getting Lazy with AI; Using Pre-hire Assessments to Get the Best Candidates and more
In this week's show, we're diving into some juicy topics you won't want to miss! First up, we're talking about the best personal brand strategies that scream success—because who doesn't want to be unforgettable? Then, we'll explore how you can use sales narratives to drive results and close those deals like a boss. For all you marketers out there, we've got the scoop on why eager holiday shoppers are loving connected TV ads. We'll also recap the top takeaways from our recent interview with the brilliant Ryan Ruud on not getting lazy with AI. And finally, for team lea...
2024-09-20
11 min
Sell Smarter® from SalesFuel
Boosting Charisma in the Workplace; How Sales Demo Environments Help Sales; Frugal Budgets and FAST TV; Reducing Employee Turnover and more
In this week's show, we're diving into some juicy topics! First up, are you bringing your best rizz to work? Let's amp up that charisma and charm in the workplace. Then, we'll explore how a sales demo environment can drive your sales through the roof. For all you marketers out there, we'll discuss how tight budgets are pushing frugal consumers towards affordable FAST TV. Plus, we'll recap the top takeaways from our recent interview with the incredible Steve Gielda on igniting your sales pipeline. And finally, for team leaders and execs, we've got some tested tactics to help you...
2024-09-13
11 min
Sell Smarter® from SalesFuel
Difficult Co-workers; Professional Feedback Management; Holiday Email Tips; Overcoming Caveman Brain and more
This week we're tackling how to protect your productivity from those difficult co-workers. Then, we'll show you how to manage feedback like a total pro. For all you marketers out there, we've got some killer email marketing tips just in time for the holidays. Plus, we'll recap the top takeaways from our recent chat with Dr. Jean Oursler on overcoming your caveman brain. And finally, for all the team leaders, sales managers, and execs, we've got the best team improvement ideas to boost Gen Z success.Every week we give you 5 new sales insights...
2024-09-06
11 min
Sell Smarter® from SalesFuel
Closing Standstill Deals; Conquering Your Sales Fears; Consumer Behavior and Social Media; Helping Employees Thrive During Transitions and more
In this week's show, we're diving into some juicy topics just for you! First up, we're tackling how to close a deal that's hit a standstill—because who doesn't love a good comeback story? Then, we'll help you conquer those pesky fears in sales that keep you up at night. For all you marketers out there, we've got the latest on how new consumer behavior is shaking up social media tactics. Plus, we'll recap the top takeaways from our recent chat with Cindy Anderson on managing scared employees during transitions. And finally, for team leaders and execs, we're asking th...
2024-08-30
11 min
Manage Smarter
Embracing Autism in the Workplace With Tara May
Tara May, CEO of Aspiritech and International Neurodiversity Advocate, discusses the importance of embracing autism in the workplace. Aspiritech employs 90% autistic professionals, highlighting their unique strengths. Tara shares her insights on fostering innovation, cultural transformation, and the ROI of kindness. Learn how to create an inclusive environment that leverages the talents of autistic individuals.Takeaways include:1 Neurodiversity in the Workplace: Tara May emphasizes the importance of integrating neurodivergent individuals, particularly those on the autism spectrum, into various levels of a company. This approach not only fosters innovation but also enhances productivity by...
2024-08-25
21 min
Sell Smarter® from SalesFuel
Being a Likable Salesperson; Overcoming Telephonophobia; Ad Personalization; Neurodiversity in the Worlplace and more
In this week's show, we're diving into why likability is among the most effective sales techniques—trust me, you'll want to hear this! Then, we've got the best phone sales tips for all you reluctant callers out there. For our marketers, we're talking about how to achieve unparalleled local reach with ads and personalization. Plus, we'll recap the top takeaways from our recent interview with the amazing Michelle Tillis Lederman on the 11 Laws of Likability. And finally, for all you team leaders and execs, we'll discuss what neurodiverse employees want managers to understand.Every we...
2024-08-16
11 min
Sell Smarter® from SalesFuel
Avoiding Cringeworthy Sales Messages; Upselling Customers Without Seeming Sleazy; Implementing Loyalty Programs; Why Comfort Can Ruin Your Life and more
In this week's show, we're diving into some juicy topics that you won't want to miss! First up, we're talking about how to upsell customers without seeming sleazy—yes, it is possible! Then, we'll help you avoid those cringe-worthy sales messages and show you what to say instead. For all you marketers out there, we've got some killer tips on expanding your local reach with loyalty programs. Plus, we'll recap the top takeaways from our recent interview with Bill Eckstrom on why comfort will ruin your life—trust me, it's a must-listen. And finally, for all the introverted salespeople, team...
2024-08-09
10 min
Sell Smarter® from SalesFuel
B2B Sales Experience; Streaming Advertising Problems; Managing Internal Conflict and more
This week we're diving into the art of having better sales conversations—because who doesn't want to close more deals, right? Then, we'll uncover some eye-opening insights from recent research into the average B-to-B sales experience. For our marketing mavens, we're tackling those pesky streaming advertising problems that consumers just love to complain about. Plus, we'll recap the top takeaways from our chat with the one and only Anthony Iannarino on how to consistently boost your revenue. And finally, for all you team leaders and execs out there, we've got three surefire ways to overcome internal conflict and keep yo...
2024-08-02
11 min
Sell Smarter® from SalesFuel
Mastering Conversation Starters; Digital Marketing Framework; Overcoming Imposter Syndrome and more
This week we're diving into some juicy topics you won't want to miss! First up, we're talking about how mastering conversation starters can skyrocket your sales game. Then, we'll tackle what to do when a sale stalls—because we've all been there, right? For all you marketers out there, we've got the scoop on why SMBs need an innovative digital marketing framework. Plus, we'll recap the top takeaways from our recent chat with Brynne Tillman on mastering the art of social selling. And finally, for all the team leaders, sales managers, and execs, we're breaking down how to overcome im...
2024-07-26
11 min
Sell Smarter® from SalesFuel
Reading Emotions; Video and Social Selling; Executive Presence and more
This week we're talking about how to succeed in sales by reading emotions, because who doesn't want to be a mind reader, right? Then we'll explore why using video and social selling pays off big time for sellers. For all you marketers out there, we're talking new content marketing objectives and how first-party data collection is changing the game. Plus, we've got a recap of our recent chat with Joel Garfinkel on executive presence. Trust me, you'll want to hear his tips on elevating your influence. Every week we give you 5 new sales insights and s...
2024-07-19
10 min
Sell Smarter® from SalesFuel
Interesting Client Conversations; Upselling and Cross-Selling to Clients; Getting Amazing Customer Reviews and more
This week we're chatting about how to have interesting sales conversations that won't make your clients yawn. Then, we've got some killer tips to upsell and cross-sell to your current clients without feeling like a pushy salesperson. For all you marketers out there, we're breaking down how to achieve digital marketing success with amazing customer reviews. Plus, we'll recap the top takeaways from our recent interview with the fabulous Wendy Swier on how to stop your saboteur brain. And finally, for all the team leaders, sales managers, and execs listening, we're exploring innovative ways to maximize productivity for your...
2024-07-12
11 min
Sell Smarter® from SalesFuel
Difficult prospects; getting more referrals; building lifetime clients and more
In this week's show, we tackle the 3 types of difficult prospects and how to handle them without breaking a sweat. Then, discover a more effective way to get those elusive sales referrals. For all you marketers out there, we've got an email strategy that promises top results. Plus, we'll recap our chat with Richard Weylman on creating lifetime clients by building loyalty. And for the team leaders, sales managers, and execs, we're talking about how developing human capital can give your team a competitive edge.Every week we give you 5 new sales insights and...
2024-06-28
10 min
Sell Smarter® from SalesFuel
Avoid getting cancelled, master NLP, boost your productivity, unlock AI and more
In this week's show, we're talking about the strategic discovery questions every salesperson should be asking their prospects. Then, we'll uncover why being on time is one of the top successful sales techniques you need to master. For all you social marketers out there, beware—there are some tactics that could get you cancelled faster than you can say 'viral.' We'll also recap the top takeaways from our recent interview with Frank Somma, where he shared insights on unlocking the power of AI and Neuro Linguistic Programming. And finally, for all the team leaders, sales managers, and execs, we...
2024-06-21
10 min
Sell Smarter® from SalesFuel
Improve your organization, presentations, use of AI, and outreach to rural prospects
In our premiere show, we give you 5 sales insights and strategies so you can Sell Smarter®1. Poor Organization-Defeat Clutter and Boost Your Sales Game! 2. Develop a Top Notch Sales Pitch To Leave Your Prospects in Awe3. Social media targeting to connect with rural residents and prospects4. Recap of our chat on sales and AI with expert Ryan Ruud. He says don't get lazy when starting to utilize this powerful tool. 5. Why Culture is one of the top team productivity toolsEvery week we give y...
2024-06-14
10 min
Manage Smarter
Overcoming Stress, Anxiety and Burnout with Victoria Albina
Maria Victoria Albina (she/they) is a Master Certified Somatic Life Coach, UCSF-trained Family Nurse Practitioner and Breathwork Meditation Guide with a passion for helping humans socialized as women realize that they are their own best healers by reconnecting with their bodies and minds, so they can break free from codependency, perfectionism and people-pleasing and reclaim their joy. She is the host of the Feminist Wellness Podcast, holds a Masters degree in Public Health from Boston University School of Public Health and a BA in Latin American Studies from Oberlin College. Victoria has been working in health & wellness for o...
2023-12-17
26 min
Manage Smarter
Maria Victoria Albina: Stress, Anxiety and Burnout
Maria Victoria Albina (she/they) is a Master Certified Somatic Life Coach, UCSF-trained Family Nurse Practitioner and Breathwork Meditation Guide with a passion for helping humans socialized as women realize that they are their own best healers by reconnecting with their bodies and minds, so they can break free from codependency, perfectionism and people-pleasing and reclaim their joy. She is the host of the Feminist Wellness Podcast, holds a Masters degree in Public Health from Boston University School of Public Health and a BA in Latin American Studies from Oberlin College. Victoria has been working in health & wellness for o...
2023-01-22
26 min
Manage Smarter
Kevin Davis: How and Why Sales Managers Fail
Kevin F. Davis is the founder and president of TopLine Leadership. Over the past 25 years, more than 20,000 sales managers from many of the world’s most successful companies have attended his 2-day workshop on sales management leadership. Kevin is the author of three books:• Getting Into Your Customer’s Head• Slow Down, Sell Faster!: Understand your customer’s buying process and maximize your sales• The Sales Manager’s Guide to Greatness: 10 essential strategies for leading your team to the top. He is also the architect of our Salesfuel Sales Manager Training program and a facilitator as well. This episode is...
2021-02-01
33 min
Manage Smarter
Coronavirus: Fear and How To Combat its Four Levels
Kathlyn Hendricks, Ph.D., BC-DMT*, is an evolutionary catalyst and freelance muchness mentor with 50 years pioneering experience in somatic approaches to relationship transformation. She is the co-author of 12 books, including the best-selling Conscious Loving and At the Speed of Life. Most recently, she has created a website with dozens of free resources focused on Unlocking the Fear Code and Restoring Resourcefulness in our turbulent times. In this episode, Audrey, Lee and Kathlyn discuss: · The Four Levels of Fear and tips on how to come with them· New ways to discuss fear feelings with your team
2020-09-06
21 min
Manage Smarter
Coronavirus: It's All About CEX: Customer Experience
Jason Bradshaw is the entrepreneur/author of the book IT'S ALL ABOUT CEX, the essential guide to customer and employee experience. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience Our guest today says every crisis is an opportunity to grow. Joining us today is Jason S Bradshaw, from teenage entrepreneur to aglob al thought leader on Customer & Employee Experience delivering business growth. With experience in everything from telecommunications to government, media and automotive Jason has the depth and breadth of experience to inspire...
2020-08-30
20 min
Manage Smarter
Coronavirus: Inspiring a New Company Culture
Brenda Batista is President and Founder of Inspiring Company Culture where she helps leaders transform their work environments to be places where everyone is heard, valued, and appreciated. Brenda is an expert in establishing high-performing teams, healthy company culture, leadership, business system analysis, and strategic planning.For the past 25 years, Brenda has focused on performance improvement and how the power of teams helps sustain business results. She helps teams engage and align with desired business outcomes by providing customized workshops, as well as group and leadership coaching either as a standalone or as part of a consulting...
2020-08-23
22 min
Manage Smarter
Coronavirus: Creating Radical Value for Customers and Prospects
Mark Boundy has grown businesses in a variety of industries for 25 years , amassing wide-ranging experience in sales, marketing, new product development, and product management. He helps his clients find, win, and keep more business—more profitably. He’s led firms to be value – and price – leaders in a wide variety of product and service industries. Mark wrote “Radical Value. Elevate Your Company – and Career – By Unleashing the Power Within Customer Centricity. Mark lives in Phoenix, Arizona, father of two grown sons.In this episode, Audrey, Lee and Mark discuss: · Radical Value definition and how to get there· ...
2020-08-16
23 min
Manage Smarter
Coronavirus: Win Fast - Quick Ways to Achieve More, Earn More
Siimon Reynolds is one of the world’s leading business coaches. He is the winner of over 50 business and industry awards, and the founder of numerous highly successful companies. His last company grew from zero to a stock market valuation of over $500 million, in just 8 years. Siimon coaches entrepreneurs and CEO’s from all over the world, from start ups to companies grossing over half a billion dollars a year. He is also a multi award winning business author. His previous book won the Silver Medal for Best Business Success book at the Axiom Business Book awards. Siimon’s latest...
2020-08-09
18 min
Manage Smarter
Coronavirus: Artificial Intelligence for Leadership and Social Good
Neil Sahota is an IBM Master Inventor, United Nations (UN) artificial intelligence (AI) Advisor, author of the book Own the A.I. Revolution, and Professor at UC Irvine. Over his 20+ year career, Neil has worked with enterprises on the business and marketing strategies to create next generation products/solutions powered by emerging technology as well as helping organizations create the culture, community, and ecosystem needed to achieve success such as the U.N.’s AI for Good initiative. Neil also actively pursues social good and volunteers with nonprofits. He is currently helping the Zero Abuse Project prevent child sexual ab...
2020-08-02
20 min
Manage Smarter
Coronavirus: Managing Growth and Culture with Virtual Assistants
Daniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 500 verified 5-star reviews, and over 13 years of experience, serving more than 6,000 clients across industries. Daniel is going to share a Grow Virtual Guide to help businesses and executives how to effectively transition to a fully remote or blended organizational model, how to reinvent the value we provide in this changing market, and how to grow virtual all while reducing operational costs.Daniel is also the author of the bestselling book, Scaling Your Business with MOD Virtual Professionals.
2020-07-26
24 min
Manage Smarter
Coronavirus Operational Agility and Re-Alignment
Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. His new book is called “Alignment - The #1 thing at the heart of every successful digital product”In this episode, Audrey, Lee and Jonathon discuss: · The 4 levels of alignment leaders need to understand NOW· How to build sustained, constant alignment in your business· Remote teams and boosting alignment amid COVID-19· Practical exercises to use to draw out new ideas from your teamFREE BOOK - Alignment emerge...
2020-07-19
22 min
Manage Smarter
Coronavirus: Tapping Into Your Subconscious Mind for Better Decision-Making
Rhiannon Rees is a human behavior expert, international high-performance coach and self-development expert helping CEO's, businesses, elite athletes, coaches and celebrities to redefine their level of success. An Australian native, Rhiannon is a best-selling author, thriving entrepreneur and a global speaker. Her personal sufferings led her to search for answers and into a 30-year study of human behavior. Being completely compelled to help others, she has continued to invest in education in the fields of self-development, neuroscience and business. As a dynamic, results-driven leader, Rhiannon is the founder of the Conscious Coaching Collective, and has demonstrated success in creating...
2020-07-12
21 min
Manage Smarter
Coronavirus: Digital Tech Survival Kit--Get One Now
Frank Zinghini is President & CEO, Applied Visions, Inc. Applied Visions helps businesses build and expand their digital relationship with their customers, across all of the available digital channels. AVI develops products and services using technologies from the cloud, to desktop and mobile, and even down to the device level with the internet of things, in order to maintain a seamless and continuous connection with your customer. Frank founded AVI with an intense focus on building applications that delight your customers and drives revenue generation for your business.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS...
2020-07-05
23 min
Manage Smarter
Coronavirus: #OpenForBusiness After COVID-19 Lockdowns
Jeffrey Hayzlett is Chairman & CEO of the C-Suite Network and best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures."In this episode, you'll learn:*The #OpenForBusiness initiative, which can be defined as getting business owners ready to open safely*Strategies businesses can implement as they get ready to open for business*Protecting your biggest assets – people and customers*Being mindful of cancel culture and current cultural climate"People tend to be more reactive than active. When COVID hit, many paused and adopted...
2020-06-28
28 min
Manage Smarter
Coronavirus: Better Leadership
Ben Gallagher is the co-founder of B+A, a creative management consultancy whose clients include Converse, Google and Beats by Dre. Before he founded B+A, Ben was a journalist at MTV and later, Sir David Frost’s producer at Al-Jazeera. He then found himself leading Nike’s efforts to make running appealing to young people. With COVID-19, he's here to give his tips on how to work and manage smarter through this time.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this epis...
2020-06-21
20 min
Manage Smarter
Coronavirus: Better Decision-Making for the New Abnormal
Dr. Gleb Tsipursky is a behavioral economist and cognitive neuroscientist studying the psychology of decision making in business and other contexts. He is also CEO of Disaster Avoidance Experts and author of the new book Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Gleb discuss: · His prediction on when a Coronavirus vaccine will be available worldwide to everyone· Why our brains are wired to be optimis...
2020-06-14
25 min
Manage Smarter
Coronavirus: Improved Remote Workplace & Workers
Shane Metcalf is co-founder of 15Five and one of the world’s leading pioneers in the space of cultural engineering and positive psychology and an expert in remote workplaces and workflow management.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Shane discuss: · The combination of two qualities you HAVE to have or your remote teams will feel paranoia and fear.· Specific team exercises to help boost engagement· How to tell if your team is struggling with remote workp...
2020-06-07
23 min
Manage Smarter
Coronavirus: How to Boost your ROI
Tom Pisello is a thought leader and author on sales and marketing effectiveness, as well as a serial entrepreneur. He is well known from his podcasts, videos, blog posts, and newsletter as “the ROI Guy.” Tom is the Founder of the Evolved Selling Institute and currently Chief Evangelist for Mediafly, a leading sales enablement solution provider.In this episode, Audrey, Lee and Tom discuss: · How to changes you can sell as well remotely as well as you did in person· Top ways to keep selling in COVID-19· Better methods to prepare interactive digital...
2020-05-31
21 min
Manage Smarter
Coronavirus: Economic Data Reveals Opportunities
Dr. John Johnson is a PhD economist and the CEO of Edgeworth Analytics, a DC-based data consulting firm that empowers professionals to unlock data’s potential. John understands how to transform companies’ raw, messy data into meaningful analysis and reliable results that empower informed decision-making. A teacher at heart, John is known for his ability to explain technical concepts simply and clearly.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and John discuss: · Economic data on time and possible dat...
2020-05-24
20 min
Manage Smarter
Coronavirus: Fixing Technology Deficiencies
Sam Schutte is the CEO of Unstoppable Software, Inc. The company's software development services as a development partner, and is the host of the podcast at unstoppabletalk.com (which covers the "intersection of business and technology innovation").He is also the creator of The Virtual Tip Jar, which enables customers to support their favorite restaurant servers and services providers whose income has been negatively impacted during COVID-19.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Sam...
2020-05-17
23 min
Manage Smarter
Coronavirus: Eliminating Struggling Competitors
At work, serving as President and CEO The Beacon Group, Cliff Farrah has spent more than 25 years advising clients on organic and inorganic growth strategies and tactics in Healthcare, Technology, Industrial, Energy and Defense marketplaces. His thought leading work on growth strategy, innovation commercialization, market disruption, and services/business model design has been successfully used by Fortune 100 clients around the globe. Mr. Farrah is the author of dozens of growth strategy and analytical frameworks, and is a guest lecturer at the University of Virginia's Darden Graduate School of Business, where he received his MBA. At play, Cliff Farrah is...
2020-05-10
22 min
Manage Smarter
Coronavirus: Layoffs and Older Workers
Coronavirus has caused layoffs of more than 26 million Americans from their jobs. Are older workers a liability or competitive advantage and if you are an older worker, how can you increase your value to your employer during this unprecedented time?Patti Temple Rocks is the author of a book called "I'm Not Done: It's Time to Talk About Ageism in the Workplace." She is also a senior partner at a Marketing agency in Chicago.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE....
2020-05-03
24 min
Manage Smarter
Coronavirus: Don’t return to normal. Return to BETTER.
David Veech teaches leaders how to Love, Learn, and Let go. The actions following these decisions create an engaging workplace that harnesses the creative and productive power of people. He began his leadership journey with 20 years of service in the Army and he is still actively learning. Author of Leadersights: Creating Great Leaders Who Create Great Workplaces.. His messages will inspire you and your teams to obliterate obstacles, accelerate innovation, and elevate performance leaving everyone motivated and engaged for the future.And for Coronavirus, David says in responding to it, "Don’t return to normal. Return to BETTER."...
2020-04-26
23 min
Manage Smarter
Coronavirus: Course Correction Tips
Jeff Piersall is known as The Chaos Coach. A former high school and college basketball coach, Jeff is an entrepreneur that has recently exited his business and now specializes in M&A activity for small cap businesses. He is also the author of Dogs Don't Bark at Parked Cars.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Jeff discuss: · How to Course Correct in a Crisis· Knee jerk reactions vs. course corrections· Money and opportunities to pursue...
2020-04-19
21 min
Manage Smarter
Coronavirus: Recession Counter Assault Tips
Jonathan Slain’s book, “Rock the Recession: How Successful Leaders Prepare For, Thrive During, and Create Wealth After Downturns” came out in September 2019 and is a #1 Amazon Best Seller. His tips are especially relevant today as the world heads into recession due to the COVID-19 pandemic.Jonathan coaches high growth leadership teams across the United States to implement the Entrepreneurial Operating System® also known as “Traction.” He focuses on working with entrepreneurial niche/specialty firms and large corporations ($10M+ in annual revenue), spending over 100 days per year working with teams just like yours.PLEASE NOTE: DUE TO ONLI...
2020-04-12
21 min
Manage Smarter
Host Confessions: What We Learned in 2019
C. Lee Smith is CEO of SalesFuel and Audrey Strong is Vice President of CommunicationsIn this episode, Audrey and Lee discuss: · Our favorite lessons from season 2 of the podcast· Surprising revelations we got from guests and how we applied them at SalesFuel· Mistakes we’ve made and learned from in 2019· How you, our listeners, can help us with Season 3 topics and guestsSend topic suggestions and guest suggestions to astrong@salesfuel.com or go to managesmarter.com and fill out our guest form and submit it! We love all your...
2019-12-15
23 min
Manage Smarter
Showing Appreciation at Work
Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation. His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in o...
2018-07-01
20 min
Manage Smarter
Coaching Big Egos
Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients. In this episode, Audrey, Lee and Mary discuss:What makes a good coachWorking with millennialsHow to be a good story tellerHow to work with big egos Key Takeaways:Make everyone feel as...
2018-06-17
23 min
Manage Smarter
Tom Peters: The Excellence Dividend
Tom Peters is a Best-Selling author on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker. In this bonus episode, Audrey, Lee and Tom Peters discuss:Why you should visit New ZealandWork life balanceParticipating in the non-work life that most Americans do notWork t...
2018-05-11
03 min