Shows
Brand Community Podcast3 Pillars for Strong Communities with Nicole Saunders, Manager of Community Engagement at ZendeskIn this episode we welcome Nicole Saunders, the Manager of Community Engagement at Zendesk. She oversees all of its community programs to help set strategy, define policy and promote their support communities to their users. She collaborates with several internal teams on customer support, product development, training, customer education, content marketing, knowledge sharing, social media, and data, with the goal of increasing customer connections, professional development, and relationship with Zendesk.Previously, Nicole helped grow Jaunt, a VR startup in Silicon Valley, and was also the lead on the launch of Built In Colorado, an aggregator for...2021-06-0823 minBrand Community PodcastBuilding Community in an Age of Virtual Events with Sarah Shewey, CEO of HappilyIn this episode we welcome Sarah Shewey, the CEO of Happily - a network of over 50,000 event producers, technologists and creatives who produce world-class virtual and live events. Shewey began her event career in 2002 at Harvard’s American Repertory Theater, earning the title of “Best Party of the Year” by the Boston Globe. Her work in creating sustainable weddings and innovative events has been covered by the Associated Press, the BBC, NPR, and Forbes. Sarah is a founding producer of TEDActive and board president of LA’s original Internet radio station dublab.comTogether we cover:2021-06-0125 minBrand Community PodcastHow Lyft Leveraged Community Building to Become a Leading Rideshare App with Sara El-Amine, Head of Community EngagementIn this episode we welcome Sara El-Amine - Head of Public Engagement at Lyft, where she oversees driver, passenger, and local non-profit engagement for the company, as well as all Public Affairs and Social Impact programming. She is proudly Lebanese-American and Muslim American, and was raised in the US, Spain, and Lebanon.Prior to joining Lyft, Sara El-Amine had an extraordinary career in community organizing; ranging from an entry-level role, to an executive director role for the Obama campaign. After reading Obama’s book, The Audacity of Hope, Sara quit her job, drove to the Iowa he...2021-05-2520 minBrand Community PodcastFostering Product Innovation through Community & Customer Empathy with Charlene Li, Founder & Senior Fellow at Altimeter GroupIn this episode we welcome Charlene Li, Founder & Senior Fellow at Altimeter, a Prophet Company. For the past two decades, Charlene has been helping people see the future and thrive with disruption. She couples the ability to look beyond the horizon with pragmatic advice on what actions work today, helping executives and boards recognize that companies must be disruptive to compete, not just innovate. Charlene’s an expert on digital transformation, leadership, customer experience, and the future of work. Her perspectives from advising over 100 global companies such as Aetna, Bose, GE, Philips, and Southwest Airlines provide ins...2021-05-1826 minBrand Community PodcastTactical Ways to Scale Business Through Community Development with Richard Millington, founder of FeverBeeIn this episode, we welcome Richard Millington, the founder of FeverBee, author of Buzzing Communities, and a frequent speaker at online community events around the world. FeverBee uses proven social science to develop successful online and offline communities of customers, fans, and members.Richard is the sole author of the world's most popular online communities blog and the highly rated book, Buzzing Communities, widely cited as introducing best practices into developing successful online communities.His unique focus is on cracking the 'social code' behind successful social groups. FeverBee's approach combines cutting-edge social psychology...2021-05-1129 minBrand Community PodcastDriving Retention and Evangelism Through Community with Heather McNair, Chief Community Officer at Higher LogicIn this episode we welcome Heather McNair, Chief Community Officer at Higher Logic. She brings over 20 years of experience in marketing, technology, community management and customer engagement to her role, where she oversees the strategic services and education teams. Heather has been running online communities since 2008, before there was widespread adoption in most business sectors. With few resources available to draw from, she discovered and built techniques that serve as the foundation of many of Higher Logic’s best practices today.Prior to this current role, Heather was Director of Client Success, then Vice Pre...2021-05-0426 minBrand Community PodcastTurning Community into Business with Phil Ranta, COO of Wormhole LabsIn this episode we welcome Phil Ranta! He is a pioneer of the digital media revolution, working as a pre-YouTube professional web video producer in 2005, video content app creator before the smartphone revolution in 2007, an early exec in the MCN boom with two successful exits, and as the Head Gaming Creators at Facebook and Mobcrush, driving the live streaming and the creator-driven media paradigm shift. Previously, Phil was the Head of Gaming Creators, North America at Facebook, and the Head of Creators at Mobcrush. In both roles, the departments saw significant growth working with to...2021-04-2734 minBrand Community PodcastGrowing PowerToFly to Drive Gender Diversity in Fortune 500 Leadership with Lauren HagertyIn this episode we welcome Lauren Hagerty, a passionate community builder looking to forge meaningful connections between humans and brands making a difference. As the Director of Marketing and Community at PowerToFly, a platform that connects Fortune 500 companies and fast growing startups with women who are looking to work for companies that value gender diversity and inclusion, Lauren helps bridge the gap between her brand and people. Before her impact at PowerToFly, she worked as the community marketing manager at Wink Ink, a platform that brings hundreds of products from the best brands together in an e...2021-04-2026 minBrand Community PodcastGrowing Impact Theory into a Top 10 Business Podcast with Chase CaprioIn this episode we welcome Chase Caprio, Marketing Associate at Impact Theory, a mission-based studio focusing on the development of empowering fiction and nonfiction content.Chase graduated from college with little to no prospect of who and what he wanted to become/do. He underwent his own personal path of growth, frantically searching for how he could create the person he wanted to become.In his journey, Chase found the passion for connecting other people to their path of self-fulfillment, working at Impact Theory. Their mission is to pull people out of t...2021-04-1328 minBrand Community PodcastFrom 0 to the World’s Largest Online Health Community with Mike Porath, CEO of the MightyIn this episode we welcome Mike Porath, founder and CEO of The Mighty, the world's largest health community. As an award-winning journalist and executive at ABC News, NBC News, The New York Times, and AOL, he used his expertise in storytelling to build an online community. The platform creates a space for over 3 million people to tell their stories and exchange ideas for coping with health challenges. Mike has served on several non-profit boards including Dup15q Alliance and the National Organization for Rare Disorders. He was also named one of the world’s top 50 philanthropists by...2021-04-0629 minBrand Community PodcastLeveraging IRL Experiences to Build Community with Alison FloodIn this episode we welcome Alison Flood, a culture marketing savant, as we like to call her. Originally Alison cut her teeth over at Gawker, producing original content & events around pop culture and web trends. She then jumped over to Recognition Media where she produced Internet Week Europe, US, The Webby Awards, and Lovie Awards. Went on to start her own experiential agency, ROOD Studios, where she worked with a variety of clients like Diageo and Cheil. Most recently, she’s been VP of Experiential over at BuzzFeed working with a range of clie...2021-03-3032 minBrand Community PodcastHow World Class Publishers Grow Community with Andrew Losowsky, Head of Coral by VoxIn this episode we welcome Andrew Losowsky, Head of Coral by Vox, a tech platform that helps improve communities on websites. Andrew was Coral’s first hire when it started as a very unusual collab between the New York Times, Washington Post and Mozilla, tasked to figure out how to build software that helps readers engage with journalists, with a focus on sustainable community growth.We cover: How to empower & enable communities to be supportive of each-other and the journalists, how to look for what audiences genuinely need and what it takes to prop...2021-03-2331 minBrand Community PodcastDeveloping Communities to Drive Business Growth with David Spinks, CMX Hub Founder & VP of Community at BevyTo pre-order David’s book releasing next week, go here: http://bit.ly/biz-of-belongingDavid is a 3x startup founder, an experienced community leader, and has personally advised and trained hundreds of organizations in community strategy over the past decade. David is the Founder of CMX, the world's largest and most passionate network for community professionals. Thousands of community professionals come to CMX for support and education in community strategy. The community industry's largest event, CMX Summit, brings together thousands of attendees each year, and 50+ local CMX Connect chapters gather regularly around the wor...2021-03-1629 minBrand Community PodcastTeam Gary Vee EVP Andy Krainak on Building a Thriving Community OnlineFor our first episode we welcome Andy Krainak, the EVP of Team Gary Vee. Andy is responsible for developing and executing upon the content and strategies that have helped Gary turn into one of the most impactful and famous entrepreneurs in the world, and helped grow VaynerMedia from a startup agency to over 800 employees in 10 years. In the episode we cover: Creative ways to listen to your audience online and use that to inform your strategy, how they’ve structured their team and the core principles of their approach that’s enabled such incredible growth in Gary’s brand, how to...2021-03-0828 minBrand Community PodcastMeet your Hosts: Sam Hysell, Co-Founder/Partner @ NOX MediaIn this episode we dive into our co-host, Sam Hysell. Sam is the Co-Founder/Partner of NOX where he helps artists, brands and entrepreneurs grow and convert communities online. Prior to NOX, he was a Brand Strategist @ VaynerTalent where he worked with Gary Vee to help super charge community & business growth for around personal brands for industry titans (Tom Bilyeu & Ray Dalio) and musicians like Black Coffee. Prior to that he was a Community Champion at Moves the Needle - a company that helped Fortune 500 companies create a culture of innovation through developing customer empathy, and running experiments to...2021-03-0835 minBrand Community PodcastMeet Your Host: Chris Whitman, Chief Growth Officer @ Crony CreativeIn this episode speak with Chris Whitman, the Chief Growth Officer. Chris has a great track record building communities... He's currently the Co-Founder/Chief Growth Officer @ CRONY Creative and helps bring brands and consumers together through brand experience. Prior to CRONY he was a sales executive in adtech @ Giant Media and worked with brands to help make their content go viral on the web. He also has experience as an online video strategist for J&J @ Universal McCann and is the former co-founder of underground music collectives We In Cloudz and Replay Ceviche.In the episode...2021-03-0831 min
The Business of TalentBehind a Modern Day Record Label with Chris Maltese, Tunecore US Head of Artist ServicesOn this week’s episode of the Music Business Podcast, we talked with someone who’s seen it all when it comes to understanding and keeping up with music trends - Head of Artists Services at US Tunecore, Chris Maltese. Chris has worked in media as a Senior Producer at MTV, has managed a wide variety of artists from up and coming to Grammy Award winning, has worked as an A&R in publishing and now heads up a new label division at TuneCore / Believe. He and his team are planning on creating artist-centric record labels that are focused on s...2020-12-1054 min
The Business of TalentGoing Triple Platinum & Building a Dominant Mgmt & Marketing Team with Cinematic Music Group’s Hovain Hylton & Chris HercheToday on the Music Business Podcast, we invite President of Management at Cinematic Music Group Hovain Hylton and Chief Marketing Officer Chris Herche. Hovain and Chris have decades of experience between the two, and join Sam and Jordan to discuss their careers, how they joined Cinematic, their relationship with Founder Jonny Shipes, breaking Flipp Dinero’s “Leave Me Alone”, which peaked at #1 on Urban Radio and #20 on the Billboard 200, and Luh Kel’s first single ever becoming a platinum record. For aspiring and current industry professionals, Hovain discusses his style of management and what makes a great man...2020-05-071h 02
The Business of TalentConstructing Film, TV, and Premium Content for Artists with Senior VP of Creative Content and Development at Republic Records, Chris BlackwellIn this episode, we sit down with Chris Blackwell, the Senior VP of Creative Content and Development at Republic Records. In this role, Chris is responsible for pitching and creative development of original content to feature Republic's roster in film, television and premium platform projects. This roster includes Drake, Taylor Swift, Kid Cudi, Shawn Medes and many more. Outside of working with veteran artists, Chris places an emphasis on the unique opportunity that lies in creating compelling stories for emerging artists combined with the budget and distribution power from major digital, streaming and broadcast networks. While s...2020-04-2356 min
The Business of TalentTaking Rapper Logic from 0 to 100 with Harrison RemlerHarrison Remler is a force to be reckoned with. In 2018 he was named as one of "Forbes' 30 Under 30," and has an impressive track record as the COO of Visionary Music Group, the management company behind multi-platinum recording artist 'Logic.' In this episode we talk about Logic's ascension, how Harrison first started working with Logic and Chris Zarou, how you can succeed as an artist or manager, and some of the trends redefining the music industry in 2019. Check it out and let us know what you think @musicbusinesspodcast Hosted on...2019-02-281h 27
Music Business PodcastTaking Rapper Logic from 0 to 100 with Harrison RemlerHarrison Remler is a force to be reckoned with. In 2018 he was named as one of "Forbes' 30 Under 30," and has an impressive track record as the COO of Visionary Music Group, the management company behind multi-platinum recording artist 'Logic.' In this episode we talk about Logic's ascension, how Harrison first started working with Logic and Chris Zarou, how you can succeed as an artist or manager, and some of the trends redefining the music industry in 2019. Check it out and let us know what you think @musicbusinesspodcast2019-02-281h 27