Shows
Regulated DigitalFrom PoCs to Production: Scaling AI Safely in Regulated Banking, Sam, Shawbrook (#32)Many AI initiatives fail not because organisations underestimate what it takes to make it safe, scalable, and accountable.Sam Bridges-Sparkes is Head of BI Analytics & Strategy at Shawbrook Bank. His work spans business intelligence, analytics, and the responsible adoption of AI within a highly regulated banking environment.In this episode of Digital Customer Communications: Regulated, we explore what it really takes to move AI from experimentation into production inside a regulated bank, and why governance, culture, and people matter as much as models and infrastructure.
2026-02-1231 minRegulated DigitalHarnessing Data for Hyper-Personalised Customer Communications in the AI Era, Allan Christian, Precisely (#26)Personalisation that uses AI at scale only works when it’s built on trusted data, sound governance, and experiences that feel human.Allan Christian is Senior Vice President and General Manager - Engage at Precisely. He brings two decades of experience in communications and data, spanning HSBC, Pitney Bowes Software & Data, and MapInfo.At Precisely, Allan has helped shape the delivery of hyper-personalised, compliant communications, powered by data integrity.He's now turning his focus to intelligent interactivity - applying agentic AI to unify orchestration, decisioning, and design for real-time experiences.In thi...
2025-09-1938 minRegulated DigitalYour Customer’s Worst Day: How to Be Ready When Cybercrime Hits, Charlotte Hooper, The Cyber Helpline (#25)Are your teams prepared for a customer’s worst day - when cybercrime turns a routine interaction into a crisis?Charlotte Hooper, Head of Operations at The Cyber Helpline, shares how fraud, hacking, and online abuse affect real people, and what organisations can do to support them.This episode uncovers the human impact of cybercrime and explores how businesses can protect trust by responding with clarity, empathy, and practical support.Learn more on our website.
2025-08-2639 min
Risky BusinessKendall Bailey - Risking the Algorithm with @Kendall_in_KentuckyIn this episode of the Risky Business Podcast, Sam sits down with Kendall Bailey, better known online as “Kendall in Kentucky.” With a social media following of nearing half a million people, Kendall has built a bold platform around being unapologetically pro-life, pro-family, and outspoken about her Christian faith. We talk about what it means to take risks in the digital age, how she handles backlash, and why standing firm on your convictions might be the riskiest and most rewarding thing you can do.https://www.instagram.com/kendall_in_k...
2025-07-311h 05Regulated DigitalScottish Widows’ Digital Transformation: Customer Experience at Scale, Leslee Ross, Scottish Widows (#24)How do you transform a long-established financial platform into a digital experience fit for the next generation?Leslee Ross is leading that challenge as Digital Waterfront Director at Scottish Widows.In this episode, Leslee shares the inside story behind one of the most ambitious digital transformation efforts in UK financial services.For nearly 200 years, Scottish Widows has been a trusted name in pensions, insurance, and investments. It is now part of Lloyds Banking Group, the UK’s biggest digital bank.But with changing customer needs, rising digital expectations, and major societal we...
2025-07-2927 min
Grow My Salon Business Podcast305 Behind the Numbers: What Salon Data Is Telling Us with Sam KendallIn this week’s episode, I’m joined by Sam Kendall, CEO of SalonIQ, one of the UK’s leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights into what’s happening inside salons across the industry. Sam and I talk about AI, automation, online booking, the shift towards self-employment, and the surprising number of salons still not using salon management systems.We also dive into the trends SalonIQ is seeing in average bill size, rebooking, client retention, and retail sales. Plus, we explore how soft...
2025-07-2242 minRegulated DigitalCyber Security: Getting the Essentials Right With IASME, Neil Furminger (#23)What’s the best way to protect your business from common cyber attacks?Neil Furminger is Head of Cyber Essentials at the IASME Consortium.He helps organisations adopt simple but effective security controls that protect against high-frequency digital threats.In this episode, Neil explains the Cyber Essentials scheme, breaks down what’s still going wrong with UK cybersecurity, and shares practical tips any business can follow to reduce risk.Learn more on our website.
2025-07-2224 minRegulated DigitalDigital Experiences for All: How Unum Supports the Modern Workforce, Lio Lopez-Welsh, Unum (#22)How do you create digital experiences that truly serve every user - from HR leaders to employees - without losing sight of the bigger picture?Lio Lopez-Welsh is the Chief Information and Digital Officer at Unum UK.He joined the podcast to discuss how Unum builds digital platforms for a wide range of users - from employers and brokers to employees and their families.Learn more on our website.
2025-07-0833 minRegulated DigitalBridging the Digital Divide: How Virgin Money is Tackling Exclusion, Vicky Stephen, Virgin Money (#21)What would you do if your life depended on being online - but you couldn’t get access?Vicky Stephen is tackling that question head-on at Virgin Money, where she works as Customer Vulnerability and Financial Inclusion Wellbeing Manager.In this episode, Vicky shares how Virgin Money is helping to bridge the UK’s digital divide through community outreach, inclusive service design, and national partnerships.Learn more on our website.
2025-06-2435 minRegulated DigitalHow Nest Pensions Uses Digital Communications to Empower Members, Deborah Perkins, Nest Pensions (#20)How do you build lasting relationships with an audience as broad as the UK population?Deborah Perkins, Member Proposition Director at Nest Pensions, joined us to discuss how Nest navigates the unique challenges of engaging and supporting auto-enrolled pension scheme members.Deb shares how Nest uses behavioural science, testing, and new digital platforms like its app to personalise experiences for over 13 million members - many of whom have little initial interest in their pensions.Learn more on our website.
2025-05-1421 min
The Complete Agent - The Podcast For Premium Real Estate Agents67. Local. Honest. Viral. The Formula That Works in 2025 Ft. Sam HunterSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, Dave Warburton is joined by James Kendall, Ian Storey, and special guest Sam Hunter for a deep dive into what’s working—and what’s not—in the world of estate agency today.From lead generation and high-end sales to market trends and pricing pressures, the conversation covers the real challenges agents face in a shifting market. The group shares insights into the power of authentic communication, the rise of ‘edutainment’ in marketing, a...
2025-05-101h 10Regulated DigitalModernising Financial Crime Prevention: What’s Changing & What’s Next, Matt Beattie, BeyondFS (#19)Is your financial crime strategy keeping pace with smarter, faster, evolving threats?Matt Beattie, Co-Founder of Beyond FS, joins the podcast to explore how financial crime is changing and what it takes for organisations to stay ahead of it.Matt shares why traditional approaches won’t work in today’s environment, where threats are powered by advanced technology and regulations are racing to keep up.In this episode, we explore the growing complexity of financial crime, how AI is being used on both sides of the fight, and why a people-first, risk-led strategy is e...
2025-04-3024 minRegulated DigitalMoney Mules & Financial Crime: Protecting Clients from Hidden Threats, Stephen Dalton, Cifas (#18)What if your customers were unknowingly caught in a criminal network - all for doing a friend a favour?Stephen Dalton, Director of Intelligence at Cifas, joins us to unpack one of the most hidden and dangerous fraud threats facing consumers and businesses today: money muling.We explore how criminals exploit individuals to launder stolen funds, and how regulated organisations can protect customers before they're caught in the crossfire.From romance scams to fake jobs, money mules are being recruited in increasingly deceptive ways.Stephen shares new data and expert advice t...
2025-04-2426 minRegulated Digital[Bonus] Secure Email: Making Client Communication Safer Without the Hassle, Harry Holland, Beyond EncryptionAre your secure emails creating more friction than protection?Harry Holland is the lead Product Manager at Beyond Encryption.In this bonus episode, he explains how we've made it easier than ever for regulated companies and their clients to adopt secure email, balancing security and compliance with ease-of-use to exchange information.Learn more.
2025-04-1608 minRegulated DigitalWhere Companies Are Getting Consumer Understanding Requirements Wrong, Ben Perkins, Plain Numbers (#17)We dive deep with Ben Perkins, Director of Partnerships & Services at Plain Numbers, to uncover why so many regulated businesses struggle to meet customer understanding requirements - and what they can do about it.Plain Numbers helps organisations unlock better ways to communicate numbers – making complex information clearer, fairer, and more effective. Through an established framework combined with real-world support, they help organisations make numbers work for people, not against them, and supercharge customer understanding.And it’s not just theory - research shows it works.Learn more on our website.
2025-04-0733 minRegulated DigitalCyber Security Myths, Mistakes & Must-Dos: Keeping Client Comms Safe, Chantal Constable, NCC Group (#16)We spoke with Chantal Constable, Head of Financial Services and Insurance at NCC Group, about the most common cybersecurity myths, mistakes, and must-dos for regulated firms.With more than a decade in financial tech and cybersecurity, Chantal has a front-row seat to the day-to-day challenges of keeping sensitive client communications secure.In this episode of the podcast, we look at how businesses can reduce cyber risk without adding frustrating layers of friction for employees and customers.Learn more on our website.
2025-04-0226 minRegulated DigitalHow to Communicate with Your Customers During a Crisis, Sean O'Meara, Essential Content (#15)We spoke with Sean O’Meara, founder of Essential Content, about crisis communication in regulated sectors and how businesses can protect both their reputations and their customers’ trust.Sean has advised major organisations across banking, finance, insurance, and healthcare on how to plan for and respond to critical failures – both operational and cultural.He’s also co-authored a renowned book on corporate apologies and is an experienced speaker on the importance of saying the right thing at the right time.Learn more on our website.
2025-03-1937 minRegulated DigitalEliminating Friction in Financial Services: Compliance, Tech & Trust, Karen Peters, SEFAS (#14)We spoke with Karen Peters, an experienced consultant who helps financial services organisations transform complex communications at scale – focusing on compliance, readability, and customer experience.Karen has advised CEOs, COOs, and CTOs at board level on meeting new regulations like Consumer Duty and the upcoming EU Accessibility Act.She draws on her background in digital transformation, channel management, robotic process automation, and more to remove friction in customer journeys – while prioritising trust and compliance.
2025-02-1933 min
Podnews Weekly ReviewRiverside's AI tools; and why do video podcasting?We speak with Kendall Breitman from Riverside on their new tools; and with David Bodycombe on reasons why video podcasting is a good thing after all.Send James & Sam a messageSupport the showConnect With Us: Email: weekly@podnews.net Fediverse: @james@bne.social and @samsethi@podcastindex.social Support us: www.buzzsprout.com/1538779/support Get Podnews: podnews.net
2025-02-071h 28Regulated DigitalAccelerating Innovation In a Regulated Defence Environment, Morgan (Mogsy) Long, Defence Digital Foundry (#13)We spoke to Morgan (Mogsy) Long, Programme Manager and Talent Lead at the Defence Digital Foundry – a government initiative designed to accelerate digital transformation across the armed forces.While we often look at how regulated businesses reach customers, here, we explore how the armed forces engage with recruits, service personnel, veterans, and family members.We also discover how Morgan's team balances security and compliance to drive change at pace in the technology supporting the armed forces across multiple problem sets.Learn more on our website.
2025-02-0535 minRegulated DigitalUnified Enterprise Communications: Balancing Compliance and Impact, Rich Logan, MMT Digital (#12)We caught up with Richard Logan, Principal Digital Strategist at MMT Digital, to find out how regulated organisations can unify their customer communications, maintain compliance, and deliver real value.MMT Digital has worked on global digital transformation programmes for well-known names like Vodafone, NFU Mutual, Schroders, TransLink, and Newcastle Building Society.Learn more on our website.
2025-01-2238 minRegulated DigitalImproving Customer Journeys in Regulated Industries: A Behavioural Approach, Phil Courtenay, Humans and Money (#11)We spoke with Philip Courtney, founder of Humans and Money, to find out why people often fail to take the right actions with money—and how businesses can help.Phil specialises in investor psychology, having worked in the financial sector before launching the consultancy.He’s just completed a PhD on people’s attitudes to money and, in his words, he’s a bit of a “nerd” when it comes to financial decisions.Learn more on our website.
2025-01-1033 min
Tribe Tracks with Kendall LeJeuneThe Raw Truth About Going Viral with Sam PrimmSend us a textFrom managing over $50M in real estate assets to amassing 1.9M TikTok followers, Sam Primm shows how authenticity beats perfectionism in building influence. In this episode of Tribe Tracks, host Kendall LeJeune sits down with Sam Primm, real estate investor and founder of Faster Freedom, who built a thriving education business with nearly 2,000 students through organic social media growth. Join us as we unlock the closely-guarded secrets behind building genuine influence through short-form content.Key topics we explore:The power of authenticity in content creation vs. highly produced...
2024-12-2055 minRegulated Digital[Bonus] Are Companies Doing Enough to Protect Their Customer Communications?, Paul Holland, Beyond EncryptionWe spoke with Beyond Encryption Founder & CEO Paul Holland about the challenges of securing digital communications and how businesses can safeguard sensitive customer data amid an evolving threat landscape. With cyber attacks accelerating at an unprecedented rate—targeting everything from global enterprises to critical hospital infrastructure—companies need to ask themselves: Are they doing enough to protect their outbound customer communications?Learn more on our website.
2024-12-2022 minRegulated DigitalThe Changing Landscape of Financial Services Client Communications, Helen Clark, Mint Blue Consulting (#10)We caught up with Helen Clark, founder of Mint Blue Consulting, to discuss how financial services firms can adapt their communication strategies amidst technological and regulatory change.As digital transformation accelerates, financial services firms are grappling with regulatory and efficiency challenges while trying to maintain focus on the diverse preferences of clients and advisers.Learn more on our website.
2024-12-1122 minRegulated DigitalThe Power of Punk: How to Foster the Customer Experiences That Matter, Adrian Swinscoe (#9)Adrian Swinscoe, renowned customer experience adviser and author of "Punk CX" and "Punk XL", advocates a return to simplicity, authenticity, and a human-centric approach.Businesses that want to improve their customer experience often find themselves stuck in complex strategies and over-engineered solutions.We explore how embracing the punk philosophy can revolutionise customer experience, inspired by the raw and rebellious spirit of punk music.Learn more on our website.
2024-11-2835 minRegulated DigitalPensionBee’s Holistic Approach to Customer Communications & Engagement, Brooke Day, PensionBee (#8)We spoke with Brooke Day, Head of Brand and Communications at PensionBee, to explore how the company keeps customers engaged throughout their lifelong pension journeys.Engaging customers in long-term financial products like pensions takes a multifaceted approach. Combining education with personalised, multi-channel communications is how PensionBee maintains customer engagement over decades for their lifetime product.In financial services, customer engagement extends beyond transactions; it involves building affinity and relationships through multiple interactions.Learn more on our website.
2024-11-2017 minRegulated DigitalMaking Financial Services Customer Communications More Human, Ben Hammond, Lang Cat (#7)We caught up with Ben Hammond, Managing Director of Consulting and Insight at The Lang Cat, to discuss how financial services can humanise digital communications amidst regulatory challenges.How can financial services maintain a human touch in their digital customer communications? Blending innovation with personalisation, along with using the latest in AI technology, will be key—as will working to innovate within and challenge regulatory requirements.As the financial sector evolves, balancing advanced digital solutions with genuine human interaction is a significant concern.Learn more on ou...
2024-11-0723 minRegulated DigitalBuilding an Online Pension Tool That People Love to Use, Kevin Hollister, Guiide (#6)Kevin Hollister, founder of Guiide, shares his experience developing a self-serve online tool that simplifies the complexities of retirement planning.What does it take to create a self-serve pension tool that supports users in making confident, informed decisions about their retirement savings?Learn more on our website.
2024-11-0130 minRegulated DigitalThe Importance of Cybersecurity in Digital Customer Communications, Lee Curtis, Seguro (#5)We sat down with Lee Curtis, CEO of Seguro Technology, to delve into how businesses can identify, manage, and mitigate risks in their digital customer communications.How can businesses safeguard their customer interactions from increasingly sophisticated cyber threats? The answer lies in proactive cybersecurity measures and staying one step ahead of emerging risks.As companies rely more on digital channels to communicate with customers, the importance of cybersecurity cannot be overstated.Learn more on our website.
2024-10-2418 minRegulated DigitalCollaborative Leadership in Action: Elevating Customer Communications, Poppy Achilles, Accelerator Labs (#4)We spoke with Poppy Achilles, Co-Founder of Accelerator Labs, to explore how companies can successfully rally customer communications change through collaborative leadership and strategic initiatives.How can companies stay ahead in the fast-moving digital landscape while enhancing their customer communication? The key is fostering collaborative leadership, a vital force in driving impactful, sustainable change in today’s competitive environment.As businesses navigate demographic shifts and technological advancements, the need for effective digital communication strategies has never been more apparent.Learn more on our website.
2024-10-1731 min
Regulated Digital[BONUS] How to Keep Customer Trust in Fragmented Communications Processes, Carole Howard, Beyond EncryptionWe spoke with Carole Howard, our Head of Network Sales, to understand the challenges of fragmented communication in regulated industries and how companies can effectively navigate digital change.
In high-value transactions and complex service processes, maintaining customer trust is more challenging than ever.
With multiple parties involved and a variety of communication channels, ensuring seamless and secure interactions is essential.
Learn more on our website.
2024-10-0922 minRegulated DigitalApplying Behavioural Insights to Enhance Digital Customer Engagement, Paul Davies, Behaviour Consulting (#3)We talked to Paul Davies, Consulting Psychologist at Behaviour Consulting, who applies behavioural psychology principles to help companies better understand and interact with their customers.The challenge of balancing security with user experience is reshaping how companies engage with customers in the digital age, making seamless, safe interactions more essential than ever.Paul's expertise sheds light on how organisations can reduce friction in their digital platforms and create more intuitive, user-friendly experiences without compromising on security.Learn more on our website.
2024-10-0241 minRegulated Digital[BONUS] How to Drive Portal Engagement in Financial Services, Adam Byford, Beyond EncryptionWe spoke to Beyond Encryption CCO Adam Byford to understand the state of customer portal engagement and how to increase it.
In financial services, customer engagement can be a challenge.
With the rise of digital portals, companies hoped to streamline interactions and create more seamless experiences.
However, the reality often falls short of expectations.
Research shows that while portals are widely implemented, only a small fraction of users actively engage with them, highlighting the need for a more refined approach.
Learn more on our website.
2024-09-1330 min
SalonIQAI, Self Service & Robots - what does this mean for our industry?
Welcome to today's episode where we dive into the fascinating world of AI, self-service technologies, and robots. Today, we are exploring what these innovations mean for consumers, businesses, and how these could transpire into the Hair & Beauty industry
2024-09-0709 minRegulated DigitalPersonalisation: Enriching Financial Services Customer Communications, Ian Beestin, Money Alive (#2)We spoke to Ian Beestin, co-founder of Money Alive, a platform known for its innovative approach to video engagement.The shift towards personalisation in customer communications is redefining the financial services industry, offering unprecedented opportunities to engage with customers more meaningfully.Ian's insights into the transition from static to dynamic, more personalised customer communications are invaluable for any organisation looking to enhance its engagement strategies.Learn more on our website.
2024-09-0430 minRegulated DigitalThe Road to ROI in Digital Customer Communications, Chloe Taylor, Quietroom (#1)We spoke to Chloe Taylor from Quietroom about achieving ROI in customer communications.
The complexities of measuring return on investment (ROI) in communications programmes can make digital transformation challenging, especially for companies in regulated sectors.
As CEO of Quietroom, an insight-led communications consultancy, Chloe is an expert on the road to ROI in engagement projects.
Learn more on our website.
2024-08-2844 minSalonIQExpert Salon Owner shares their success stories on motivating your teamJoin us for an inspiring episode as we sit down with Kimberley, an accomplished salon owner who has mastered the art of team motivation. Discover practical tips and heartfelt stories that will elevate your leadership skills and invigorate your team's performance.
Key Highlights:
Building a Positive Culture: Learn how to cultivate a supportive and creative work environment.
Motivational Techniques: Explore proven strategies to keep your team engaged and motivated.
Overcoming Challenges: Hear real-life stories of triumph over common salon industry hurdles.
Leadership Insights: Gain valuable wisdom on becoming a more effective and approachable leader.
Tune in f...
2024-08-1923 minSalonIQSizzling Summer Salon Strategies
Join us as we dive into Sizzling Summer Salon Strategies. As the summer heats up, so does the competition. Discover innovative marketing campaigns that will not only attract clients to your salon but also keep them coming back.
2024-07-2805 minSalonIQThe Virtual Vanity: Enhancing Salon Visibility OnlineThe Importance of an Online Presence for Salons: Insights from Sam and Cara. In today's digital age, establishing an online presence is crucial for the success of any salon business. Sam, our COO, and Cara, our Operations Manager, share their insights about the transformative impact of being online.
2024-07-2308 min
Becoming Who We AreExploring the Kabbalah (Jewish Mysticism) - With Sam ShonkoffIn this episode Professor Sam Shonkoff joins me to talk about his Jewish upbringing and how he became interested in the Kabbalah. We talk about the history and development of Jewish Mysticism and how the shaping of Western Christianity impacted Judaism. We discuss areas such as the transcendent vs. Immanent, masculine vs. feminine, who God is, who humanity is, the purpose of life, and more!
2024-05-2355 min
Know Your Powerchatting about sam sulek, arnold wellness placings, and cardio dramawe have SO much to chat about! julia is back from the arnold classic in ohio and got to see THE arnold schwarzenegger, meet so many of you and hangout with buff chick supps! PLUS we talk sam sulek and about a story post from an influencer about what kind of cardio isn't "challenging" enough 👀☀️ SUMMER SHRED CHALLENGE IS NOW LIVE ☀️⭐️ KNOW YOUR POWER WOMEN'S RETREAT TICKETS NOW ON SALE ⭐️••••••••••••••••••••••••••••join our free women's communityshop the know your power collectionlisten + watch on✦ YouTube ✦ Apple Podcast ✦ Google Podcastcoa...
2024-03-1143 min
Under The PuppetSam Kendall (The Mo Show, Rooming With Dino)http://www.UnderThePuppet.com - Sam Kendall is a puppeteer, writer and director who has been making puppet videos for the internet for over a decade. His show The Mo Show starring his puppet Mo Monster has shown that Sam is a master at writing, directing and performing puppetry for the web. I sit down to talk to Sam about The Mo Show, his new series Rooming with Dino and much more on this episode of Under The Puppet. Plus, hear more of my conversation with Sam Kendall exclusively on the free Under The Puppet ap...
2023-11-0646 min
Education On Fire - Sharing creative and inspiring learning in our schools345: Eden Project with Sam KendallSam Kendall leads all of Eden’s work with schools, young people and their teachers and has done so since 2010. Eden’s Schools Team design and deliver programmes and projects for children and young people and offer training, consultancy and resources to schools towards Eden’s vision for children and young people who are motivated and equipped to create, and flourish in, a better future in which all living things thrive within planetary boundaries.Sam has been a member of Eden’s Education Team since the project opened in 2001, establishing Eden as a must-go school visit destination for scho...
2023-05-2944 min
Fintech HustleRilla Delorier, Tammy Bangs and Jeffery Kendall live from Finovate SpringSam Kilmer and co-host Mary Wisniewski are joined by Rilla Delorier (Board Director, Coastal Community Bank), Tammy Bangs (VP, PortX) and Jeffery Kendall (CEO, NYMBUS) in the halls of Finovate Spring in San Francisco, where they engage in an unscripted breakdown of their takeaways from the conference.
2023-05-2616 min
Another IdeaCreating space for creatives w/ Deb Kendall | EP.49Creating space for creatives w/ Deb Kendall | EP.49In the individualistic world we live in, it’s not everyday you see a creative championing other creatives, let alone creating an actual space for them to thrive, operate, and profit, but that is Fabulous Places to a T. Meet Deb Kendall the entrepreneur who for the past 10+ years has been curating incredible markets for small businesses, she has raised the bar, If you want to dive into the mind of someone that is constantly connecting with small businesses, understanding how to connect / sell, and how to...
2023-04-031h 10
The Trainee to ECT PodcastS3 E4: Sustainable Teaching with Sam KendallIn this episode, Simeon and Ashleigh speak with Sam Kendall from the Eden Project on their work supporting ECTs. We talk about how to have a sustainable career and ways to engage children in learning about the environment. Sam is full of interesting stories, and her tales about teaching abroad are not to be missed.Find out more about the Eden Project's work with ECTs:http://www.edenproject.com/learn/schools/teacher-training/early-career-teacher-weekendsMore about us: https://www.twinkl.co.uk/l/1kfpu7
2023-03-2634 min
CorranCastCorran On The Horn - 18 - Sam TashimaMy interview with Advocate Award winning Star Wars CCG volunteer Sam Tashima(Tashi_Station on Instagram).This item has files of the following types: Archive BitTorrent, Item Tile, Metadata, PNG, Spectrogram, VBR MP3
2022-12-301h 14
Big Soy NaturalsShould The LGBTQ Community Do A Gamergate On Italian Americans? An Interview With Validate Writer Sam TaubPucker up those lips, prayer warriors and pay pigs. Ceres and Kendall are riding down the Gamer Tunnel of Love with ValiDate writer and 300 IQ genius hottie, Sam Taub to talk about ValiDate, the true importance of representation in media, game writing, ethical working conditions in gaming, and who we kin with in the game (Hint: Ceres is deeply Ashlie-Coded).PatreonTwitterWebsiteCeres’ TwitterKendall’s TwitterSam's TwitterPlay ValiDate!Works Cited and Further Reading:The Dissolution Of The ZA/U...
2022-11-041h 35
Big Soy NaturalsWe Kicked Out Kendall to Host the Biracial Hunger Games and J Cole Is Dying First Good evening pay pigs and prayer warriors and welcome to this Black History Month/March Madness. Kendall has been punished for being white (deserved) and was kicked off the podcast this week (although they still edited the pod, as penance). Ceres is joined this week by the top tier members of the biracial community: Sam Taub, Ashlyn Thomas, Munya Chiro, and Sibu Master to host the Biracial Hunger games! Who will win title of Corniest Biracial Royalty? Shaun King or Obama? Pete Wentz or Halsey? Logic or J Cole? Kamala Harris or The Rock? Patreon...
2022-03-012h 45
Game Theory PodcastNBA Draft Fact or Fiction with Matt Pennie; Kendall Brown, Jaden Ivey, No. 1 overall pick contenders, and moreMatt Pennie is here with Sam to talk a little NBA Draft. We each pose four Fact or Fiction-style questions to each other without any prep, and dive deep into the NBA Draft. Your eight statements that are decided upon in terms of fact/fiction-This is the best start to a college basketball season in the last decade-Jaden Ivey has solidified himself as a top-five pick in the 2022 NBA Draft-Kendall Brown has solidified himself as a top-8 guy in the 2022 NBA Draft-Max Christie is the first Michigan...
2021-11-271h 24
The Ghost Lights PodcastChris Kendall : Episode 76Ghosties, this week we sat down with a legend and humble man, Chris Kendall. We discussed the show we are working on together at the moment, his career changing study in New York, so much more. Please subscribe today and tell your friends!
2021-06-231h 09
Soul Saturations, The Podcast with Kendall MerrittEpisode 37: Receiving abundance with Sam HarperToday I had the pleasure of chatting with my friend Sam Harper who is an Executive Coach and Sound Healer.
During today's episode we talk about:
How can you value and support women?
What journey has led Sam to do the work that she does today?
How did Sam get into sound healing?
How do the frequencies resonate in the different chakras?
What can you expect from a sound healing?
How does Sam connect with the wisdom of her own body?
How has Sam stepped into the space of receiving all that the world is proving...
2021-04-1338 minSalonIQWhat have salons been doing during lockdown?We speak with our special guest Cara who is an educator at SalonIQ.
Cara has been at the forefront of working and helping many, many Salon Owners during the pandemic of Covid-19 and lockdown.
Cara gives her view on what salons have been doing during this time as well as a little personal tip which we love, listen to find out more!
2021-02-0907 minSalonIQAmazing start to 2021 despite Covid-19How many times have you heard the saying, life is what you make it?
I know I have heard this so many times, but only recently has the true meaning of this statement really meant something to me.
Listen to SalonIQ's amazing start to 2021...
2021-02-0305 min
Banter BroadcastKendall Gammon, Former NFL Pro-Bowl Long Snapper, Ep.19In this episode, Sam and Jonathan sit down with Kendall Gammon and discuss his career and what he's been able to accomplish since retiring after the NFL.
2021-01-2544 min
Kendall.71-Sam Lofton, the power of meditation for athletesIn today’s episode, I interview meditation teacher and former professional soccer player Sam Lofton. I first met Sam playing with the Portland Thorns. We bonded over the fact that we were both obsessed with finding (often unconventional) ways to maximize our performance on the field and off. Sam played soccer and studied Health Science with a pre-med track at James Madison University. After college, she was picked 20th overall in the 2015 NWSL College Draft by the Boston Breakers, making her the first James Madison University player ever to be drafted by a NWSL team.
2021-01-141h 09
The Embodied Sounds PodcastEpisode 4 - Mantra & Community with Nat KendallToday we talk with SF Bay Area yoga teacher and world-recording artist Nat Kendall. Nat has devoted his life to sharing heart opening practices with the world including Bhakti Yoga, the yoga of devotion. Learn what inspired Nat to take the leap into a life of music and how growing up in Montana allowed him to connect with a spiritual practice early in life.
Learn more about Nat's offerings at: https://www.natkendall.com/
Enjoying this Podcast? Please consider becoming a Patreon of Embodied Sounds to keep this show free of advertising and endorsements. Learn more...
2020-10-2925 minSalonIQPrepare to end 2020 with a bangYes 2020 has ben a very different year but that doesn't mean to say we can't have a great Christmas.
If you haven't done so already now is the time to plan, plan your rosters, party packages (albeit virtual parties) and much much more!
2020-10-2018 minSalonIQAre you reaching out to your clients?What is your retention percentage?
If you don't yet know then you could be missing out on looking after your existing clients.
This episode looks at a sequence of SMS and emails that truly work and are working right now for many salons using SalonIQ.
2020-10-0609 min
What the Wealth?Building a Six figure business with less than 5K Followers: How my co-coach Sam Collins did it!Small. following? Does NOT mean you wont be able to make big bucks. In fact some of the most lucrative of coaches earn more money and help MORE people. Don't be phased by a big following. Some of your favorite influences are BROKE. Sam is my co-coach for business coaching and a GENIUS. Listen in as she give you the FIRST few steps you need to build a BOOMING online business while having a small following !
1. Steps to take with a small following
2. the ass kicker you didn't know you needed
3. creating meaningful...
2020-06-2126 min
In Between NapsEp. 6 : Mom story - Sam KendallA real look at Sam Kendall's journey into motherhood and beyond. Kate and Sam have a " tell all" conversation where no subject is off limits, everything from pregnancy, birth, epidurals, kids that run, and Autism and way more is covered and.... HONESTLY.
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Send in a voice message: https://anchor.fm/kate-gabrieli/message
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2020-06-181h 49
Privileged Black Kids22. How To Become A Management Consultant | McKinsey Consultant Sam AbramsOn Episode 22 Kendall Camp brings on McKinsey Consultant Sam Abrams on how to become a management consultant. We spoke about how to prepare for interviews with some of the most prestigious consulting firms and what industries consulting can transfer over too.3:10- How to prepare for consulting interviews 15:25- How to decide to pursue a career in consulting or banking 21:20- Industries consulting can transfer over tooContact information; privilegedblackkidspodcast@gmail.com Podcast Instagram: privilegedblackkidspodcastHost's Instagram: _kendallcampSam’s Instagram: sam_abramsSam Abrams LinkedIn: Sam Abr...
2020-04-3027 minSalonIQManage your cancellations the right wayOur latest podcast talks through the various ways you can manage your cancellations during lockdown.
We may not have the green flag right now to re-open our doors however, you can certainly start planning for it to ease the pressure a little when you do re-open.
Editorial and video also available on this subject here -> https://saloniq.com/managing-your-cancellations/
2020-04-1708 minSalonIQChristmas checklist is at the ready...Do you want the busiest Christmas you have ever had?
If your answer is yes then you need to listen to this Podcast to make sure you have everything covered and more!
2019-11-0114 minSalonIQWhere Have They Gone?I'm sure you are like me in that if something isn't written down or you do not get a reminder there is a chance you will forget?
This episode takes you through clients that you have looked after in the last 6 months and what you should do to get them into the salon for the last quarter of 2019
2019-09-2306 minSalonIQAre You Working 40+ HoursIf this is you, then you need to re-think...
Christmas is fast approaching now we are on the later part of this year, so no doubt you will only be working more and more hours over the festive season.
Be prepared this Christmas and try not to burn yourself out.
This episode talks you through what you need to think about when it comes to your salon opening hours and team rosters...
2019-09-1608 minSalonIQGive Your Clients The Choice...Online bookings are a MUST...
Did you know 33% of your clients book online when you are closed! (At time of writing)
And that number is only going to increase more and more as time goes on.
This Podcast is a must to listen to, it focuses on online bookings for Christmas however the information in this episode really should be standard through out the whole year.
A MUST LSTEN TO
2019-09-0910 minSalonIQGet Your Shopping On...There is nothing better than getting everyone together and getting into the festive spirit.
A Christmas shopping event for your clients can be what it takes to kick start your Christmas sales.
Why not get your local businesses involved too, listen to this podcasts to find out all the details of this great Christmas event that you can do in your salon too!
2019-09-0210 minSalonIQHair and Beauty Events in 2019October and November are always busy times for us in the industry with lots of salon events and awards happening.
From Salon international to Business counts and NHF awards to name a few.
Take a listen on this podcast to find out about the dates of certain events
2019-08-2803 minSalonIQCan you live the dream at the age of 21?What is the dream? I guess you'd get a different answer depending on who you ask, right?
What does a work/life balance really mean?
Life can be difficult for both the old and the young.
We get a little insight into how Karen who is 21 years old manages the balance her way.
2019-07-2406 min
Outdoor Renegade#5 - Sam N' Eddie podcastHad a great time with sam and e.j. jensen last night. Drunkin ramblings talk about wrestling and change it up all thru out podcast with random stories. lots of fun hope you enjoy.
2019-07-201h 52SalonIQHow Would You Look After 1,200 Clients?1,200 clients and a support team with 1 goal...to do their best - how would you plan, manage and organise your day?
2019-07-0305 minSalonIQWhere are you right now?Now that's a question...but can you answer it straight away. Where are you right now in your mindset?
This Podcast breaks down the 3 main areas of mindset;
1. Technician - Doing the job
2. Manager - Ensuring the job is getting done
3. Entrepreneur - Research's the industry, finding out what's going on out there
Wheredo you fit in right now? Maybe you could say that you are doing all 3 but more than likely running around like a headless chicken and spreading yourself too thinly.
I'd love to know h...
2019-06-2707 minSalonIQWhy do you get out of bed in the morning?So today we have focused on your Purpose, Vision and Mission.
It can seem a very daunting topic, however one that is so important and could see you make or break.
Purpose - What is your purpose? Why do you do what you do?
Vision/Mission - Both of these can overlap but are just as important as one another.For your vision you need to thin BIG. Vision is your goal, it is your statement of what you want and what you are aiming for. Your mission statement supports your vision.
D...
2019-06-2505 minSalonIQDo You Want To Earn More?We have a special guest Karen who is our Credit card integration specialist at Salon iQ.
Karen has worked with Salon Owners to ensure their card machine is working as best it can for them, as well as keeping the rates down that they pay to accept card payments from clients.
Watch our short video here - Credit card Integration
What are the benefits of having your card machine integrated with Salon iQ?
How easy is it?
How long does it take?
All these questions and more ar...
2019-06-1408 minSalonIQSpecial Guest Cara Joins Us TodaySo who is Cara?
What does she do?
What's her background?
We find out a little more about our wonderful educator Cara from starting off as an assistant learning the trade to coaching teams at Carphone Warehouse and now she sees herself on the road helping Salon Owners run their business more smoothly, taking away the everyday stresses with the help of easy to use salon software.
2019-06-1314 minSalonIQLondon to ManchesterAn early morning start with a trek under the streets of London, then onto Virgin to the city of Manchester.
It's amazing how much work you can get done when others no your are busy, although it was 7 hours of travelling to get to a meeting it was 7 hours of travelling well spent.
Wifi connection and Starbucks coffee in hand what more could you ask for?
2019-06-1207 minSalonIQHow Much Of Salon iQ Are You Using?We all have good intentions to make that call and learn a little more about a certain topic. However getting round to it sometimes just takes forever or doesn't even happen.
That's OK, life does get in the way.
Account reviews do not need to be stressful or long winded - here at Salon iQ we make them easy and focus on the areas you want to talk about.
If there is something we feel you are missing that could have a big impact on the results you are getting from your Salon S...
2019-05-1606 minSalonIQAre Salon Online Bookings Increasing?26% of bookings are made when your salon is closed. True or False?
Do you offer your clients to book appointments in your hair and beauty salon when you are closed?
2019-05-1304 minSalonIQHow Many Clients Do You Need?To keep your salon consistent without declining in client numbers and without any growth - how many clients do you need in your salon each week/month?
You may be surprised at the answer - listen to the Podcast to find out.
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We went live with our webinar today on the Hub and have already had some great feedback, did you register and watch? If you missed it don't panic, will tell you how to watch it.
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Apple or Pear? It's definitley Apple but with non existent customer service...
2019-05-1313 minSalonIQShould You Have A Salon Booking App?Booking Apps' are the way forward when it comes to making reservations whether that be for hotels, restaurants or hair and beauty appointments.
At Salon iQ we create Salon App's designed to suit and show off your salon. Plus you can decide if you want your clients to also purchase gift cards, make deposits and track loyalty points on the App.
In this Podcast Rhea our App Guru tells us a little more about your booking app.
2019-05-1006 minSalonIQPlanning For A Successful MonthI was finding that I didn't even have the time to plan, let alone plan for it to be successful.
How do you plan for a successful month? Do you just have your fingers an toes crossed and hope for the best?
2019-05-0805 minSalonIQDo You Offer 5* Customer Service?In this episode I discuss my experience with customer service that I had today and how I was encouraged to go else where...but why?
Customer service - how do you compare?
Do you go the extra mile?
Are you willing to help your clients when they have an enquiry?
2019-05-0808 minSalonIQDelegation...Good or Bad?Delegation can be a tough thing but the best thing when done right.
It takes time to let go of certain tasks but if it means getting the job done then why wouldn't you?
2019-05-0106 minSalonIQOverwhelmed Or UnderwhelmedA day at Buxted Hotel with action coach planning our next 90 Days is the perfect day for me...
2019-04-2705 minSalonIQSnowblind...Recruitment - Potential employees not turning up for trades tests - How do you find aiming team members for your Salon?
When did you last have a good look around your salon and actually notice the smaller things that you perhaps wouldn't notice nut someone walking into your salon for the first time would?
2019-04-2707 minSalonIQEducation, Frustration and The M25Yes the frustration of ensuring our education is spot on is real...
Do you feel the same as me being sandwiched between two lorries on the M25...I hate it!
2019-04-2707 minSalonIQA Good Day In The OfficeA pretty good day in the office - organise chaos and prepping for planning...if that makes sense!
2019-04-2303 minSalonIQA Creative Day In The SalonA creative day in the salon and do you feel like a counsellor sometimes?
What do you talk about with your clients?
Do you always try to ensure the topic of the conversations is on hair and beauty or do you talk about their personal lives?
Colour Phlex have you used it?
2019-04-2303 minSalonIQSalon Membership PlanDo you run a salon membership plan already?
They are such a great idea with many benefits for both Salon Owners and our clients.
Take a listen to this podcast now to find out some more...
2019-04-2311 minSalonIQLettuce And Hair Is There A Connection?Lettuce and Hair is there a connection or have I gone mad? I know it sounds crazy, right? You have to listen to this Podcast to find out more. and decide for yourself!
A membership area within Salon iQ...hmmm?
Instagram followers and social media, what is in front of you right now that will get you results - don't reinvent the wheel
2019-04-1711 minSalonIQContact Details on the HubWe have now added a contact form for Salon Owners - having this form complete allows us to contact you when we need to.
It could be on our latest new features we have developed for you, industry news or notes of the next release.
PLUS
How would you like an email once per week directly to your inbox giving you key information about your salons perforce for the week and the forecast for the week ahead? Listen now...
2019-04-1703 minSalonIQHello MondaySo as you know being a business owner or manager a day off doesn't really exist.
You are always needing to be on the end of the phone or keeping on top of emails that ping in your inbox throughout the day.
In this episode I talk about planning my week ahead a little more plus how my constant urge for learning has involved me carrying books with me where ever I go.
2019-04-1609 minSalonIQPlanning For My Next WeekTime management is something we all struggle with and something we can always continually learn and improve on.
I have come to the conclusion that one single person such as you or me can not do EVERYTHING. Delegation is so important when it comes to moving your salon business forward and getting the job done in a. good time frame.
Do you prepare for your following week ahead at work? Or do you just see what happens?
2019-04-1605 minSalonIQA Day In The Life Of...From working every single Saturday for the last 16 years since I left school to now wondering what to do with my time on a Saturday has left me feeling a little lost.
In this episode I put forward the question to all Salon Owners and Salon Managers and ask how you managed the transition of spending less time in the salon as a hair stylist / beauty therapist.
2019-04-1605 minSalonIQAn eye opener in salon todayI did not think I'd have such. realisation today on the reports Salon iQ offers to all our salons.
Having salons ourselves I thought we had everything in place when it came to reporting, I couldn't have been more wrong!
2019-04-1606 min