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Sam M. Walton College Of Business

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Cherry Pop HorrorCherry Pop HorrorEp 141. Night Of The Living Dead (1968) CHERRY-PIE with SamThe dead will rise!This week Sam and I are finally moving away from the water themed movies with - Night Of The Living Dead (1968)As Barbara and her brother Johnny go to visit their father's grave they're set upon but a shambling stranger. Managing to get away we find ourselves boarded up in an old farmhouse as hordes of the undead begin to swarm. Boards are pulled from windows, teeth gnash as they try to bite and the only thing holding them at bay...a gunshot to the head and the bright...2025-07-101h 32Grief On PurposeGrief On PurposeMeditating on Grief with Sam ZeitlinIn this episode, Laura is joined by longtime yogi and meditation practitioner Sam Zeitlin for a powerful conversation about loss, embodiment, and the quiet rituals that hold us together. After losing both of her parents and several close friends, Sam turned instinctively inward—leaning on her meditation practice not as an escape, but as a place to land. She shares how body scans, breathwork, and stillness became her lifeline during the disorienting fog of grief, helping her re-enter her body, soften into sorrow, and slowly make sense of a world that had changed overnight. Alongside her reflections on Iyengar yoga, in...2025-06-1045 minCherry Pop HorrorCherry Pop HorrorEp 132. Event Horizon (1997) with Dylan"Where we're going you won't need eyes to see."Dylan and I tackle a cult classic with - Event Horizon (1997)When the experimental ship the Event Horizon went missing testing a faster than light warp drive the public were told it exploded with no survivors, but this was not entirely true. Several years later the ship re-appears. Dr. William Weir (Sam Neil) is sent to advise a rescue crew on the recovery of the craft. Right from the get-go Captain Miller (Lawrence Fishburne) knows that there's more to the Event Horizon than anyone...2025-05-082h 04It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayRishad Tobaccowala on Leadership and Future Proofing WorkIn this episode of 'It's a Customer's World,' Andy Murray is joined by co-host Professor Molly Rapert to interview Rishad Tobaccowala, a globally recognized strategist and author. The conversation spans various topics including leadership mindset shifts, the evolving landscape of work, and the role of technology in shaping the future.Rishad offers deep insights into how businesses can thrive by focusing on employee satisfaction and continuous learning. Practical advice is given on how to build a successful career, emphasizing the value of mentorship, collaboration, and lifelong learning. The discussion also delves into the role of AI...2025-04-2953 minCherry Pop HorrorCherry Pop HorrorEp 127. Jaws (1975) with Sam"You're gonna need a bigger boat."Continuing our aquatic adventures Sam and I take a look at - Jaws (1975)On the small island town of Amity they rely solely on the revenue from tourist season in order to survive. Unfortunately, this summer, they've got a guest they didn't anticipate. When the remains of a young woman are washed ashore the Sheriff, Martin Brody, realizes there's a very real possibility they've got a man-eating shark. The town's Mayor refuses to give in until to a notion that could very well sink the town and...2025-04-032h 24Starting Standup in Maine with David WaltonStarting Standup in Maine with David Walton#19 - Clip Show- My Favorite BitsDavid shares his favorite bits from the following comics:Sam Morrill, Pete Holmes, Geoffrey Asmus, JT Parr, Beth Stelling, Taylor Tomlinson, Jordan Jensen, Dave Attell, Ian Edwards, Aries Spears, Norm Macdonaldhttps://www.instagram.com/startingstanduphttps://www.instagram.com/davidwaltonhttps://x.com/davidwaltonEmail List https://forms.gle/Xyd7Y2sLkbr5dey162025-02-2017 minPsych and Theo PodcastPsych and Theo PodcastEp. 41 - Exploring How Your Attachment Style Influences Your Relationship with GodSend Us Topics + QuestionsWhat if your attachment style could shape not just your human relationships but your spiritual connection with God? Join us for a transformative episode with Sam Landa, a licensed professional counselor and educator, who shares his personal journey into understanding God attachment. Influenced by his upbringing, including the impact of his parents' divorce, Sam reveals how these experiences molded his attachment style and his relationship with the divine. Together, we uncover the powerful intersection of psychology and spirituality, offering listeners insights into recognizing and reshaping their attachment dynamics for a more meaningful spiritual...2025-01-2859 minPsych and Theo PodcastPsych and Theo PodcastEp. 40 - How to Navigate LGBT Issues Using Compassion and a Biblical Lens w/ Cassian BellinoSend Us Topics + QuestionsWhat if we could merge theology and psychology to navigate the challenging intersection of Christianity and LGBT issues? Join us as we bring together insights from Tim, a seasoned theologian, alongside our special guest, Cassian Bellino of the Biblically Speaking podcast. Together, we explore how Christians can uphold their faith while engaging empathetically with the LGBT community, confronting misconceptions about therapy, and promoting a healthy fusion of mental health and spiritual well-being. Cassian shares her thoughts on tackling cultural norms and what it means to embody a Christ-centered life that challenges traditional notions...2025-01-211h 19Cherry Pop HorrorCherry Pop HorrorEp 108. Zombeavers (2014) with SamThey're not just Zombies they're...Zombie beavers!Sam demanded something a little more low budget and so we delivered - Zombeavers (2014)When friends Jenn, Mary and Zoe decide to go to a cabin for a well-deserved break they have no idea what they're in for. Somewhere far upstream an accident has occurred, leading to a barrel of toxic waste being dropped into the water, and now the usually friendly beavers of the forest has become flesh-hungry mutant zombies!So let's go for a swim in the lake, read up on...2024-11-211h 49Ebenezer Chapel Walton LiverpoolEbenezer Chapel Walton LiverpoolHidden figures- Tamar Genesis 37:23 - 38:30 "The family Jesus comes from, anticipates the family he comes for." That's what Sam Allberry says about Matthew's genealogy of Jesus, which we will be preaching in the run-up to Christmas. We will particularly focus our attention on the five women Matthew mentions – the hidden figures in the story of Jesus. This Sunday Paul will begin the series, looking at Tamar's story. As we've prepared this series together as elders, it's been our prayer that as we see how the Lord works in the lives of these women, we will be encouraged to see how he is at work in...2024-11-1950 minCherry Pop HorrorCherry Pop HorrorEp 87. A Nightmare On Elm Street (1984) with SamWe may in fact never sleep again. Sam has re-joined me to tackle one of the all-time classic 80's slasher with - A Nightmare On Elm Street (1984).Tina has been having terrifying dreams of a man with knives for fingers, he chases her and she always gets away just in time. Weirder still, she's not the only one having bad dreams. Nancy, Glen (Johnny Depp) and even tough guy Rod have mentioned having trouble sleeping - though they don't say why. It isn't long before everything starts unraveling and a secret the towns...2024-06-272h 18It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayNasir Wajihuddin and the Intersection of Mobile Gaming and Retail Media NetworksShow NotesIn this insightful episode of 'It's a Customer's World' podcast, host Andy Murray explores the evolving intersection of mobile gaming and retail media with Nassir Wajihuddin, CEO of Engago.  They delve into Wajihuddin's journey from marketing iconic brands like Skittles and Oreo to innovating in the mobile game space, and discuss how mobile games can significantly enhance customer engagement and offer new advertising avenues for retailers.  Key discussions include the impact of Wordle on the New York Times' business model, the vast potential of casual mobile games for user engagement, and the...2024-05-2135 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 382 Harry Thomas-Making Team GB for the youth Olympics and mucking it up in South Korea -Falling in love with the game by watching Big Lou beat the wheels off someone -Learning from everyone and taking the little tips from all the goalies to get better -Playing for Jamie Elson, Sam Motton and Team GB in the World Championships in Latvia and having a running clock -Cardiff has become a hockey town and are raising players in the game2024-05-0349 minCherry Pop HorrorCherry Pop HorrorEp 79. Eight Legged Freaks (2002) with Bronwyn"GET BACK YOU EIGHT-LEGGED FREAKS!!!"Bronwyn is back this week to help me re-live a movie I've not watched in over a decade - Eight Legged Freaks (2002)Chris (David Arquette) is returning to his hometown, his Father having tragically passed away and leaving him the owner of the town's mine. Sam the town's Sheriff, and as a single mother, is working hard at keeping her neighbours and her kids in order - her son of which has made friends with the town outcast. Joshua runs a spider-farm on the outskirts of Prosperity and...2024-05-022h 26Teach Music OnlineTeach Music OnlineE134: Can AI Create Your Lesson Assignments for You? - A Chat with Muzie Founder Sam RetiCarly chats with Sam Reti, co-founder of Muzie.Live, about how his cutting-edge platform innovates music education and empowers teachers and students into the future of music learning, where artificial intelligence is not a threat to creativity but a tool that amplifies it. In this episode, we discuss:● The creation of Muzie.Live and its evolution from a marketplace for on-demand music lessons to a comprehensive studio management tool.● The high-fidelity features of Muzie.Live, its dynamic platform, which synchronizes advanced video and audio technology with user-friendly interfaces for an unrivaled online music lesso...2024-04-2938 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySteve Dennis on Navigating Leadership and Transformation in a Customer-Centric WorldShow NotesIn this episode of 'It's a Customer's World' podcast, host Andy Murray talks with Steve Dennis, a seasoned leader and author, about the challenges and necessities of transforming organizations to become truly customer-centric. With insights from Dennis' new book 'Leaders Leap,' they discuss the critical leadership mindset needed for such transformations. The conversation delves into Dennis' personal reflections on past experiences, notably his time at Sears, and how moments of crisis can lead to significant professional growth and the imperative for courage in leadership.  Dennis emphasizes the importance of being customer-focused, not ju...2024-04-2341 minCherry Pop HorrorCherry Pop HorrorEp 75. Underwater (2020) with SamThere's just something about the way the walkway wiggles that makes me uncomfortable.Sam has come back and despite the fact we couldn't do their first choice we came to a fun and exciting alternative with Underwater (2020)Nora (Kristen Stewart) is an engineer aboard the drilling rig Kepler, at the base of the Mariana Trench. There's a sudden shake that rattles the station, flooding and destroying most of the facility but she, as well as a few other stranglers she finds along the way, have survived. The only problem now is walking the...2024-04-042h 22It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySharon Gai on the Importance of First Party Data for the Customer ExperienceShow NotesThis episode of It's a Customer's World podcast focuses on the shift towards customer centricity in retail and the broader implications for brands and advertisers. Andy Murray talks with Sharon Gai, an expert in e-commerce, digital transformation, and AI with significant experience at Alibaba, to explore how China-based companies prioritize customer experience in developing their platforms.  They discuss the importance of first-party data and closed-loop reporting in creating more relevant consumer experiences and the challenges brands face in accurately defining and achieving these experiences.  Sharon shares insights into the 'golden triangle' fr...2024-03-1237 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 363 Sam Humphrey & Jacob Ginman-Having the best people and players in the league as a team and a coach is fun and that is how you win -The Kinucks 3 on 3 tournament, the Championship, the Shutout, the shaker at the Humpers and the broken stick -Winning the Belle River "A" tournament, it took everyone, it was fun and after you win you need to party -Getting spanked is NOT fun... spanking people is fun -The special group we have with the Kincardine Kinucks and wanting the season to never end 2024-02-101h 12Crimes And CannabisCrimes And CannabisEpisode 60: Cryptids and Conspiracy Theories- The Sandown ClownWe are giving you guys a freebie and break from true crime this week with a strange story about a British cryptid. Follow us on Instagram: https://www.instagram.com/crimesandcannapod/ Send us True Crime updates: https://twitter.com/CrimesnCannabis Join the discussion on Facebook: https://www.facebook.com/crimesandcannapod/ Listen ad free on Patreon: https://www.patreon.com/crimesandcannabis For case suggestions of feedback: crimesncannabis@gmail.com --------------------------------------------------------------------Sources: https://en.wikipedia.org/wiki/British_UFO_Research_Association https://www.bufora...2024-01-1234 minCherry Pop HorrorCherry Pop HorrorEp 59. Krampus (2015) with Sam"I just wanted Christmas to be liked it used to be."I'm joined this week by a brand new guest and I get to introduce them to my yearly Christmas treat - Krampus (2015)Max is still a kid but is starting to realize that Christmas isn't all smiles like it used to be when he was younger. His parents Sarah (Toni Collette) and Tom (Adam Scott) don't love each other like they used to, he doesn't get to hang out with his sister Beth now that she's a teenager and no one seems...2023-12-142h 10It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayAndy Murray, Molly Rapert, and Rod Thomas on Retail Media Networks with special host, Brent WilliamsShow NotesIn this episode of It's a Customer's World Podcast, Andy Murray takes on the role as guest alongside Molly Rapert and Rod Thomas. Special host, Brent Williams, leads the trio through a lively conversation over their latest whitepaper on Retail Media Networks. The Retail Media Networks whitepaper discussed in this episode is the second release of academic research on the topic, conducted by the Sam M. Walton College of Business's Customer Centric Leadership Initiative and research team. Join Andy Murray and the Walton College research team as they discuss significant developments in...2023-10-2724 minGood Mornings with CurlyNikki - Daily Meditations & Catholic Prayers for HealingGood Mornings with CurlyNikki - Daily Meditations & Catholic Prayers for HealingThis Prayer Has Never Failed MeWelcome to SEASON 3! To claim your free gift, leave a review on Apple Podcasts, screenshot it and send it to me at nikki@curlynikki.com!  ********************** You keep trying the same key, But this is a new door. You keep praying the same prayer, wanting the same thing,  but to receive it,  you have to let it go.   You have to pick up His Name,  the Sound of Silence, the Love.  Don't worry.  What's coming through you will...2023-08-0905 minCherry Pop HorrorCherry Pop HorrorEp 37. Fear Street Part Three 1666 (2021) with DylanAt last we learn the origins of this curse.Dylan is back again to conclude our look into the Fear Street storyline - Fear Street Part Three 1666 (2021)Deena, now in the body of Sarah Fier, in 1666 relives the last few days of her life leading to the inevitable curse that's plagued them their whole lives. We learn how the witchcraft was put into motion and more importantly why the name Fier strikes such fear into the residents of this ye old town. Back in 1994 Deena, her brother Josh as well as C. Burman...2023-07-132h 392 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 301 Dave Wilcock-Preparing to bike 600km to raise money for Rich's Road to Recovery, when he has never met them -Stepping up to do epic stuff with your bike and bring the hockey family together -Raising a budding hockey superstar in the UK -Taking your son to watch Team Great Britain win gold on home ice -Robert Dowd, Sam Jones and the great hockey guys in the world that inspire the next generation 2023-07-0759 minCherry Pop HorrorCherry Pop HorrorEp 35. Fear Street Part Two 1978 (2021) with DylanIt's just a game of Capture The Flag, why are they taking it so seriously?Dylan is back with the continuation of our delve into the Netflix trilogy they love so much - Fear Street Part Two 1978 (2021)Deena and Josh (and a mildly possessed Sam) head to see C. Burman who they previously found out had seen the legendary witch Sarah Fier and managed to escape. C. Burman sits them down to tell them the story of when she was but a teenager at a summer camp, the summer that claimed the life...2023-06-292h 34Fertility Health and Coming back to Self with Liz WaltonFertility Health and Coming back to Self with Liz WaltonFrom Male Infertility to Living your Dreams a Deep Discussion with Sam NeffendorfFrom Male Infertility to living our Dreams a Deep Discussion with Sam Neffendorf I had a brilliant chat with Sam Neffendorf on his journey of fertility. From infertility on a man’s perspective to living the life of his dreams supporting others in the healing journeys and feeling aligned in his life. We talk about.1.       Not feeling aligned in his work and life.2.       all those limiting beliefs I've not feeling smart enough I'm not feeling fulfilled.3.       lots of stress4.       when the decision came to have children, it...2023-06-2547 minCherry Pop HorrorCherry Pop HorrorEp 33. Fear Street Part One 1994 (2021) with DylanThere's Shadyside and Sunnyvale, there is no in between.Dylan is ecstatic this week to be tackling one of their favourite movies and is more than happy to introduce me to it - Fear Street Part One 1994 (2021).Deena and Sam used to be high school sweet hearts, that is until Sam moved from Shadyside to the far more affluent Sunnyvale, it's then their relationship fell apart. If there's one thing to know about this town it's that Sunnyvale and Shadyside don't mix. Sunnyvale is where the wealthy, the privileged and respectful citizens live...2023-06-152h 16It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayChris Riegel on the Rising Importance of Digital Signage in Physical StoresIn this episode of It’s a Customer’s World Podcast, Andy Murray is joined by Chris Riegel. Founder and CEO of STRATACACHE. Chris is an expert in emerging technologies with 20 years of experience in systems and networking technology ventures, including acquisitions of technologically advanced companies to build the STRATACACHE family. STRATACACHE offers retail transformation and exceptional customer experiences through advanced marketing technology solutions.In their conversation, Andy and Chris trade thoughts on the current state of in-store digital signage, the future of retail technology, the evolution of retail media networks, how retailers can become more customer-centric, and...2023-06-1345 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayKatie Hotze on the Future of Grocery ShoppingIn this episode of It’s a Customer’s World Podcast, Andy Murray is joined by Katie Hotze. Katie is the CEO & Founder of Grocery Shopii, a Charlotte-based tech startup that uses machine learning to fuel online grocery shopping. With over 20 years of experience in digital marketing, data analytics, and business strategy, Katie was able to turn a personal frustration with online grocery shopping into a nationally-recognized retail tech disrupter that’s rapidly expanding in North America.In their conversation Andy and Katie explore the problem she is solving for consumers and retailers, the power of shoppable recipe...2023-05-3042 minCherry Pop HorrorCherry Pop HorrorEp 30. The Lost Boys (1987) with PipWelcome to Santa Carla, the murder capital of the world.Pip's come back to help me tackle Cherry Pop Horror's first vampire flick.Brothers Michael and Sam, along with their mum Lucy, move out to California with their Grandfather in the sunny seaside town of Santa Carla...there's just one problem with this town, the suspicious number of missing persons.Sam makes friends with the Frog Brothers, two boys who run a local comic book store who declare that the town is infested with Vampires. Meanwhile Michael follows a pretty girl and...2023-05-251h 57Understanding Healthcare with Sam FeudoUnderstanding Healthcare with Sam FeudoConversation with Dr. David WaltonIn this episode, I spoke with Dr. David Walton, U.S. Global Malaria Coordinator for the President’s Malaria Initiative. Throughout his career, Dr. Walton has worked to improve healthcare delivery for marginalized communities by integrating technological advancements and building successful local partnerships. We discussed his path and approaches to combating malaria, the importance of diverse perspectives in global health, and strategies for creating sustainable healthcare systems.2023-05-1735 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayJ.K. Symancyk on Customer-Centric LeadershipIn this episode, Andy is joined by J.K. Symancyk, CEO of PetSmart. J.K. has spent the last two decades as a senior leader for large retailers such as PetSmart, Academy Sports + Outdoors, Meijer, and Sam’s Club. In each of these leadership positions he has relied on a customer-centric mindset that stems from his unique background as a Theatre student at the University of Arkansas. In their conversation, Andy and J.K. discuss how to truly listen to customers through store walks, identifying customer problems that are worth solving, advice for students and young professionals, the...2023-05-1652 minSinframundoSinframundoEpisode 8: The Incredible Alien Abduction Of Travis WaltonEpisode 8: The Abduction of Travis Walton—a forestry worker in 1975 who went missing for 5 days straight then reappeared with a shocking account. 🛸 He claimed he was abducted by aliens in the Apache-Sitgreaves National Forest—and his logging crewmates claimed they witnessed this. 2023-04-2325 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayCustomer Data Strategy with Despina KokkarakiIn this episode, Andy Murray is joined by Despina Kokkaraki, CMO at strategy Tonic. Despina has spent decades in the customer experience and customer data space. In their conversation Andy and Despina explore characteristics of a successful customer data strategy, the upskilling deficiency in retail today, ethics surrounding personalization and data privacy, the future of data privacy in the United States and how retailers can prepare for a cookieless world, and much more.Despina also fields a few questions from senior marketing students at the University of Arkansas.Topics & Questions 01:32 G...2023-04-1841 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayLeading Innovation in Retail Technology with Simon HathawayAndy is joined by Simon Hathaway, Group Managing Director of EMEA at Outform. Simon has decades of experience in retail, with a deep understanding of the digitization of the industry and a proven track record in building businesses, transforming capability, and growing reputation.Their conversation explores the increasingly digitized retail space, differing views on mobile devices in-store, the relationship between retail technology and CX, and much more.Topics & Questions 00:00 Episode Introduction01:02 Guest Introduction02:02 The current landscape of the physical retail space03:06 What current retail innovations are scalable?2023-03-2142 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayCustomer Experience Strategy with Chris WallaceIn this episode of “It’s a Customer’s World” podcast, @Andy Murray is joined by @Chris Wallace, Co-Founder and President of @InnerView Group. Chris has a rich background as customer experience (CX) strategist and is frequently published in popular outlets including Harvard Business Review, Forbes, and Ad Age. In this show, Andy and Chris take a deep dive into customer experience strategy. Listen in to the full conversation as they define CX, why it is important for businesses today, the biggest challenges organizations face today in finding alignment around CX, and much more. Topics and Questi...2023-03-1447 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySimon Francis on Helping Marketers Through TransformationAndy is joined by Simon Francis, Executive Chair of Flock Associates. Simon has extensive experience leading transformation through integrated and effective marketing and communications. Since founding Flock Associates, Simon has helped brands like Amazon, Ford, Shell, Toyota, McDonalds, and ASDA navigate marketing transformation at many levels.Their conversation covers a wide range of topics including the entrepreneurial journey, navigating the growing complexity of MarTech, practices that drive successful transformation, the potential impact marketing has on society, and much more.Topics and Questions00:17 Guest Introduction03:30 Simon’s entrepreneurial journey...2023-03-0748 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayTed Wright on Word of Mouth MarketingAndy Murray is joined by Ted Wright who currently serves as CEO of Fizz, a global leader in Word of Mouth Marketing. Ted is recognized as a top thought leader in the space and has won numerous public speaking awards for his talks on Word of Mouth Marketing.In their conversation, the two explore the power of WOMM, key differences between an advocate and an influencer, misconceptions around measurement, and much more.Topics and Questions:01:14 Guest Introduction03:32 When did you first see success with Word of Mouth Marketing?07:00 Re-igniting...2023-02-2845 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 250 Michael Korol with Jake Edwards-Jakey, Korzie & the chocolatey Manchester Storm get it... winning is fun & Shed guys know shed guys -Coaching kids and them helping you more than you helping them -Growing up in Fife & moving to Canada and dropping the accent  -Why is Korzie your favourite player? "He's a really, really nice guy and he does everything for the TEAM"  -Fighting shed guy Sam Duggan and having respect for fellas that will step up for their teammates  2023-01-181h 302 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 247 Sam Bell-Training & coaching the person not the sport while building relationships -Growing a passion for hockey while growing up in Manchester, England -Finner, Ginner, Omar, Russell and working for good people -The tough guys are the most entertaining and what fights can do for a team -This shed guy likes Whispers and he is part of the chocolatey Manchester Storm 2023-01-111h 14Opinionated LushesOpinionated LushesFrats, Fish and Competitive PodcastingFor this special Christmas edition, the girls invite on guests Sam & Shawn of Cheapseat Reviews to play holiday-themed madlibs and never have I ever. We talk about Canadian on Canadian crime, camels, brothels and fishy trees. This was recorded LIVE during the Tipsy All The Way Charity Livestream.Find Cheapseat Reviews here: https://linktr.ee/cheapseatreviews Hosted on Acast. See acast.com/privacy for more information.2022-12-3043 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayStrategic Challenges in an Evolving Retail Space with Kelly DowneyAndy Murray is joined by long-time CPG expert, Kelly Downey. Kelly currently serves as a strategic consultant at Oxford SM and has over 30 years of experience working within the CPG industry. Her career has driven change in field and headquarter sales, trade planning, shopper marketing, and digital/agile transformation.Their conversation explores the strategic challenges facing the CPG industry as Retail Media Networks continue to transform the way business is done both internally and externally.Topics and Questions00:50 Guest Introduction03:59 Consistent themes and challenges across Retail Media Networks2022-12-1349 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayThe Future of Media with John SheehyAndy Murray is joined by industry expert, John Sheehy. John has over 30 years of experience in media and technology and recently served as Global Brand President for Starcom Worldwide.Their conversation addresses how the emergence of retail media networks will shape the media industry of the future, and wraps up with John sharing sage advice to graduating seniors.Topics and Questions00:00 Welcome to the show00:50 Guest introduction04:10 Characterizing the change we see in media today06:13 How have clients adapted to a changing retail landscape?2022-12-0641 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayThe Importance of Industry Standards with Jeff BustosAndy Murray sits down with Jeff Bustos, VP of Commerce and Measurement at the Interactive Advertising Bureau to discuss their journey to develop standards and definitions in an evolving retail media space. Their conversation addresses numerous challenges the retail media industry is facing today, and how collaboration can lead to a brighter future.Topics and Questions:00:51 Guest Introduction3:44 How have you seen the retail media space evolve over the last few years?5:03 What is IAB?7:00 How standards across definitions and metrics can elevate the industry9:38 What challenges...2022-11-2236 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayLaura Phillips on Sustainability and RetailIn this episode, Andy is joined by longtime retail and sustainability expert, Laura Phillips. Laura spent over 2 decades at Walmart where she served as SVP for Corporate Sustainability as well as SVP of Global Sourcing. Andy and Laura explore the evolution of sustainability, in-store challenges in an omnichannel world, and answer questions from Walton College of Business students. Big thank you to Molly Rapert, Katie Fowler, Arthur Cummisky, Megan Maciulski, and Kendall Wentworth for their questions!Questions and Topics00:00 Welcome to the Show00:50 Introducing Laura Phillips03:28 How do consumers view sustainability?2022-11-1534 minMeatgistics Podcast: From Animal To EdibleMeatgistics Podcast: From Animal To EdibleReady RestJon sits down and talks to Sam from Ready Rest, a product that makes even long days of upland hunting more comfortable and safer for all ages and skill levels. They discuss the product's inception, and its features and provide a coupon code for listeners who want to purchase one. https://waltons.com/ | www.meatgistics.com 2022-11-1132 minMeatgistics Podcast: From Animal To EdibleMeatgistics Podcast: From Animal To EdibleReady RestJon sits down and talks to Sam from Ready Rest, a product that makes even long days of upland hunting more comfortable and safer for all ages and skill levels. They discuss the product's inception, and its features and provide a coupon code for listeners who want to purchase one. https://waltons.com/ | www.meatgistics.com 2022-11-1132 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayEric Howerton on Optimizing the Digital ShelfIt's a Customer's World podcast host Andy Murray sat down with Eric Howerton, Founder and Chief Growth Officer of Whyte Spyder. Eric is an expert in optimizing a brand’s digital shelf and in this episode he covers his journey into this space and how important an optimized digital shelf is for a brand’s e-commerce growth. Questions and Topics:00:51 Guest Introduction06:27 How to manage conflicting goals to create effective PDPs08:33 How do retailers vary in the e-commerce space?10:25 Do people understand the challenges in this space?1...2022-11-0838 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayExploring an Evolving Retail Landscape with Bryan GildenbergIn this episode of It's a Customer's World, Andy is joined by long-time industry leader, Bryan Gildenberg. Bryan has decades of experience in CPG and e-commerce and currently is the SVP of Commerce at OmniCom Commerce Group. Their conversation focuses on the ever-changing retail landscape and explores the promise and reality of retail media networks.Topics and Questions:00:50 Guest Introduction 03:32 How retail media networks have blurred the lines in retail04:48 How would you describe the promise of retail media networks?07:08 How would you describe the current reality of retail...2022-11-0154 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayExploring Data & Insights in an Evolving Retail Space with Michael EllgassThe democratization of data is changing the retail landscape. Michael Ellgass, EVP Retail Marketing Solutions at IRI, discusses how insights teams need to adapt to meet the demand for data.Questions and Conversations:01:33 Guest Introduction02:22 Where does IRI come into play for most companies?03:59 How does the RMN trend play out from a data/insights perspective?05:33 What challenges are retailers having to work through to get good customer data?07:32 How do you get to insight as opposed to having an abundance of insights?09:14 What are...2022-10-2535 minTesting AUDIO in Production PodcastTesting AUDIO in Production PodcastFreak Show Friday! Baseball Watcher Bill Walton, Lakers Troubles & Asking Howie for SKECHERS.(2:21) - TNTM, Macon's Gambling and the NBA Season Has Started.(22:51) - Bill Walton at Baseball Games and Green Light Goes to NY for the Yankees.(41:10) - Dr. Fax's Mailbag/Around the World/Retweet or Reply: Famous People Interactions and Pokemon SKECKERS.(1:02:14) - Best Practices for the Yankees Game, Worst Ways to Die and an Argument Regarding the Color and Fruit Orange.Green Light Spotify Music: https://open.spotify.com/user/951jyryv2nu6l4iqz9p81him9?si=17c560d10ff04a9bSpotify Layup Line: https://open.spotify.com/playlist/1olmCMKGMEyWwOKaT1Aah3?si=675...2022-10-211h 23It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayThe Basics of Retail Media Networks with Chris PerryIn this episode of “It’s a Customer’s World” podcast, host Andy Murray is joined by CPG and E-Commerce thought leader, Chris Perry. Their conversation provides education on essential terms to understand in the emerging space of Retail Media Networks.Listen in to learn about the following terms and concepts in the context of Retail Media Networks:03:17 RMNs05:40 On-Platform07:30 Off-Platform11:30 PDP13:34 Digital Shelf15:36 DSP20:15 DMP22:15 Trade Desk24:45 LiveRamp28:00 First-Party Data29:25 Clean Rooms33:55 Segmenta...2022-10-181h 03It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayThe Future of Retail Media Networks with Simon Miles01:00 Guest Introduction04:25 The Shared Challenges around RMNS09:40 The Role of Academic Research in an Evolving Space14:50 The 7 C's to Reach the Future18:45 Finding Consistency in an Evolving Space24:00 The Leadership Mindset Needed to Lead Through Change28:00 The Importance of Outcomes2022-10-1135 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayExploring Retail Media Networks with the Walton College of Business Research Team00:46: Introducing the Retail Media Network research project01:40 Getting to know the Walton College of Business research team03:00 Why the Walton College of Business is invested in RMN research08:15 The promise of Retail Media Networks15:20 The reality of Retail Media Networks28:28 The future of Retail Media Networks36:00 How industry experts view the current and future state of Retail Media NetworksDOWNLOAD THE WHITE PAPER HERE: Realizing the Promise of Retail Media Networks2022-10-0442 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayWhat’s the best advice you have for University seniors? A compilation of top answers from ten industry Leaders we’ve interviewed over the last two years, all in this special edition podcast.01:25 Kevin Roberts on Navigating Life with Purpose04:48 Sherilyn Shackell on Finding the Right Company06:50 Jim Stengal on the Strength of Confidence08:35 Sarah Goforth on When to Pursue Entrepreneurship 10:01 Paco Underhill on Getting Out of your Comfort Zone11:40 Simon Miles on Creating a Broad Skill Set12:50 Jeff Swearingen on Creativity14:10 Nick Fine on the Power of Psychology15:39 Chad Fox on Staying Fresh19:36 Rishad Tobaccowala on Continuous Learning2022-09-0622 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayChris Gray on the Intersection of Marketing and Psychology01:50 Art and Science of Marketing04:56 The Role of Intuition 08:00 How to Address Blindspots and Biases10:20 When to Rely on Intuition13:24 Misconceptions of Marketing 17:02 Our Brains are Ignoring Machines 19:11 The Truth about Today’s Attention Spans21:32 How to Develop Deep Consumer Insights22:45 The Creation of Shopper Passports25:20 The Power of Observation and Intuition2022-08-1030 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayChad Fox on Marketing in an Evolving Retail Space11:41 The Power of Empathy19:22 The Promise of Retail Media Networks22:57 The Unique Dollar General Audience35:03 Advice for Young Practitioners 45:11 Hope for the Future2022-07-2755 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySarah Goforth on Entrepreneurship and Innovation06:48 Product Management vs Project Management 19:10 What Corporations and Startups Can Learn from One Another 25:42 Myths of Entrepreneurship34:40 The Blossoming Startup Community in Northwest Arkansas 46:15 The Role Universities Play in Entrepreneurship and Innovation Follow the host:https://tinyurl.com/bdh3y5rnFollow the guests:https://tinyurl.com/mp9uuebvFollow the initiative:https://tinyurl.com/576p2nf2Podcast References:Brewer Entrepreneurship Hub: https://tinyurl.com/322ch4m5Startup Junkie: https://tiny...2022-07-1351 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayRodney Thomas and Stephanie Thomas on Topical Supply Chain Issues12:09 COVID-19'S temporary and permanent impact on consumer behavior 20:40 Misconceptions around supply chain innovation and growth23:50 Connection between supply chain logistics and customer centricity31:00 Concerns around last mile delivery and where it is heading40:15 How women are impacting supply chain44:26 Optimism for future supply innovation and growthFollow the host:https://www.linkedin.com/in/andrewlmurray/Follow the guests:https://www.linkedin.com/in/rod-thomas-a409a41/https://www.linkedin.com/in/stephaniethomasuark/Follow the initiative:...2022-06-2251 minCavs On The Break NBA PodcastCavs On The Break NBA Podcast2022 Off-Season: Lottery/Draft + Walton Hire + ReBrand + NBA FinalsIn this episode, Chase and John catch up on the Cavs and talk about their 14th lottery pick, the hiring of Luke Walton, their rebrand, and the NBA Finals. Produced by: Chase Smith   The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @pressplaypods For Sponsorship plans and more information, please email: admin@pressplaypodcasts.com To listen to all our shows and learn more about our network, please visit www.pressplaypodcasts.com2022-06-0352 minImprint with Natalie WaltonImprint with Natalie WaltonSam Pothier on Being True to Yourself in Your Home & LifeYou don’t have to do what everyone else is doing, says Sam Pothier. You may know her as a @astylistguide but Sam is also an interior designer and stylist who has built a thriving business on the back of word of mouth recommendations. In this episode, she shares her journey from working in the world of fashion to design, and how she has built a strong following on Instagram thanks to pursuing her passion.Order my book | Style: The Art of Creating a Beautiful HomePodcast shownotes: https://www.nataliewalton.com/podcast/60Conn...2022-05-231h 05It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayPaco Underhill on How We EatIn this episode of It’s a Customer's World podcast, Andy Murray is joined by renowned author and shopper marketing thought leader, Paco Underhill. In Paco’s newest book, How We Eat, he explores the transformation of where our food comes from and how we buy it. Paco answers 11 questions, one for each chapter of his book, from @WCB Students completing a senior level marketing course. Paco provides insight on a wide range of topics and leaves the students with advice to help guide their future careers.2022-04-1340 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 147 Sam Motton-Starting Extreme Edges during figuring skating practice and working your way up to coach the pros -Trying to stop Dease from killing a guy and using his head like a bowling ball -Learning when & how to break up fights such as Trevor Hendrikx vs Cam Janssen -The growing hockey hot bed that is Cardiff, Wales -2 Ales just went to #1 in the UK... runnin' a muck, thank you shed family2022-03-291h 25It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayMolly Rapert on Teaching Tomorrow’s LeadersLinks:Learn more about Molly Rapert and connect with her on LinkedInLearn more about Andy MurrayLearn more about the “It’s a Customer’s World” podcast.Learn more about the University of Arkansas and its Customer Centered Leadership Initiative.Learn more about the University of Arkansas’ business school, Walton College.2022-03-1650 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 133 Josh Waller-Wednesday let's make it rain Twix's, Kit Kat's and Buenos for the boys -Leaving home and chasing your dreams at 16 in the Czechia -Running a muck in the EIHL as a 22 year old Brit -Trying to keep Sam Duggan awake and avoiding his favourite videos -Keep Calm Couriers will pick up your parcel all over the UK and Europe within 60 minutes 2022-02-211h 40The Startup Junkies PodcastThe Startup Junkies Podcast277: Actually Loving What You Do with Dean Matt Waller of Walton College of BusinessSummary: Welcome to the Startup Junkies Podcast!   Episode 277 finds our hosts Jeff Amerine, Caleb Talley, and Davis McEntire sitting around the table with none other than Dean Matt Waller of the Walton College of Business at the University of Arkansas. We discuss topics around the growth and future of Northwest Arkansas, falling in love with entrepreneurship, and leaving a legacy of a life well lived. This is an inspiring episode and we are excited for you guys to get to hear it!   Thank you for tuning in! Sh...2022-01-1051 min2 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 115 Evan McGillivray, Jack Mogk, Colby Walton with Sam Duggan-We need Buenos for the boys, calling all Cardiff Devils fans -Meeting a pro (Sam Duggan) hockey player for the first time  -Falling in love with hockey and getting new skates & sticks  -The family and joy hockey brings people -Tournament Champs, shed legends and making memories with my guys 2022-01-071h 152 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 111 Duggan, Mosey & Reddick-Hitting the sticks & pro hockey players napping schedules -Creating the Dusey Clap and having Duggy buy in  -Playing as The Cardiff Devils & Sam Duggan in NHL 2022 -Getting the bromance back together and staying in contact with teammates -Getting the fellas into Naked Attraction and Duggy's new VR 2021-12-301h 102 Ales and Hockey Tales with Wally2 Ales and Hockey Tales with WallyEpisode 94 Sam Duggan-A British Captain in Sweden and teaching Wally the native tongue -Winning or losing and wearing it for the week -Romanian & Estonian cuisine and winning gold with Great Britain -Alarm clocks and hockey players anxiety -Being born into ice hockey in the UK & enjoying seeing Wally naked2021-11-121h 34It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayKevin Ervin Kelley on the Customer Centric Innovation in StoresLearn more about Kevin Kelley and connect with him on LinkedIn and Twitter..Read more about Shook Kelley’s design processLearn more about Andy Murray.Learn more about the “It’s a Customer’s World” podcast.Learn more about the University of Arkansas and its Customer Centered Leadership Initiative.Learn more about the University of Arkansas’ business school, Walton College. 2021-08-0436 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayKevin Ervin Kelley on Progressive Retail DesignLearn more about Kevin Kelley and connect with him on LinkedIn and Twitter.Read more about Shook Kelley’s design processLearn more about Andy Murray.Learn more about the “It’s a Customer’s World” podcast.Learn more about the University of Arkansas and its Customer Centered Leadership Initiative.Learn more about the University of Arkansas’ business school, Walton College.2021-08-0429 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySimon Miles & James Beck from The Coca-Cola Company on Collaboration Between Brands & RetailWhat has the evolution of shopper marketing looked like? How do brands like Coca-Cola enhance the customer journey? What will browsing behavior look like with online shopping? Two Coca-Cola executives, Simon Miles and James Beck take on these questions and more in this episode of It’s a Customer’s World podcast. Simon is the Vice President of Global OmniChannel Commercial Strategy, he leads the ecommerce relationship between Coca-Cola and Walmart International. James is a Global Marketing Director supporting Walmart’s International division where he creates and advances global strategic initiatives such as FIFA World Cup, Olympics, Gaming and eSports. Both J...2021-05-2551 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayPaco Underhill Answers Marketing Student QuestionsAs the conversation begins, Molly Rapert explains how and why she uses Paco’s book in her classroom. She details just how many students his book has reached just with her class alone. Paco thanks her and explains the reach of the book worldwide and how he feels about that reach. Molly then introduces the topics the students will be asking questions about. Students begin asking questions and Paco answers them. Key Takeaways:0:00- Introduction0:50- Andy intros and welcomes Molly Rapert and Paco Underhill to the podcast2:09- Molly Rapert exp...2021-05-1027 min#TheBasement210#TheBasement210Episode 2 Erik Brown UTSA CBHigh School: Earned first-team Class 4A all-state honors as a prep senior after helping lead team to a perfect 14-0 record and its third consecutive state title … had 33 tackles and one interception that season … also rushed for 417 yards and six touchdowns, caught 20 passes for 412 yards (20.6 avg.) and four more scores and completed his only two passes for TDs … averaged 17 yards per punt return and more than 43 yards per kickoff return … earned first-team Class 5A all-state accolades as a junior at Judson High School … picked off seven passes and helped guide the Rockets to the Division I title game. Freshman...2021-04-101h 18It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayAdvice for Students from Marketing Luminary Kevin Roberts0:00-Introduction to series0:50-Introduction to episode3:54-Question #1: What would be your best advice for me to keep top-of-mind & take into my future career that will allow me to be the most valuable hire to a company I can be?9:06-Question #2: How would you suggest business find the balance between being transparent enough to gain people's trust and respect but also holding back enough to keep things mysterious?13:25-Question #3: Is there anything in particular that you think people in their twenties place as a low priority that you believe should be the...2021-04-0537 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySam M. Walton College of Business Students on Taking Business Beyond the TransactionAndy asks the students to share how their thinking had been unexpectedly changed over the course of this season. They share about the “compass” for direction, how COVID helped to focus on the essentials, the psychology behind marketing, and the focus on employee experience. The students share that they were surprised at how difficult it proves to be to incorporate the customer centricity model and the challenges for businesses to actually measure their success with it.Hear about how many leaders use storytelling as an effective means to communicate ideas and thoughts. Listen to the stories that caug...2021-03-2935 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySarah Friar on Keeping Empathy as a Core ValueAs the conversation begins, Sarah encourages those on the cusp of their careers with input from her own journey, encouraging pursuit of passions along with knowledge that no experience will be wasted. Sarah further shares about her development of empathy, Nextdoor’s focus on both data science and observation, and the way in which her company approaches new endeavors. Nextdoor is driven by a growth mindset, but its pursuit of growth is tempered by its commitment to customer-centrism.  Sarah shares how she, as CEO, hones this commitment, and also explains other aspects of her work, such as the importance of...2021-03-2247 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySteve Dennis on the Shifting Retail SpaceSteve’s book is noteworthy for its historical contextualization of retail, as well as for its eight practical principles. After asking Steve about the writing process itself, Andy wants to explore both sides of the book. Together, Steve and Andy discuss the need for retail businesses to be remarkable, the “muddled middle,” and the massive disruptions that have arisen within the retail space in recent years. Businesses have had to navigate unchanging variables, manage pressure on expense budgets, determine how to balance physical and digital spaces, and much more. All the while, the most successful companies have been those keepin...2021-03-151h 04Walton Biz TalkWalton Biz TalkBonus Episode: Virtual Internships and JobsJoin past and current BCL staff members and Walton College students for a career panel discussion on how the internships experience and job searching process has changed due to the pandemic. Panelists include Mia Norton (Audit & Assurance Assistant at Deloitte), Ryan Decker (Senior, interned at Walmart), and Sam Lipson (Senior, interned at Texas Instruments). Listen for tips and advice on how to make the most out of your remote work experience!2021-03-121h 02It\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayBrenda Malloy on Assembling Customer-Centric Leadership TeamsThe conversation begins with Brenda explaining the types of people she looks for in C-Suite positions, saying that they must be customer obsessed. These are people who have been battle tested, but not necessarily those who have come to C level roles traditionally. Andy and Brenda discuss the importance of an anthropological mindset, empathy, and boldness in candidates interested in the highest levels of customer experience. They also cover what companies should be focusing on as they attempt to recruit people for these types of positions. Brenda explains that there is no one set path, and often she finds...2021-03-0843 minDuley NotedDuley NotedMatthew Waller - dean of the Sam M. Walton College of Business at the University of ArkansasThis week Mike is joined but Matthew Waller, the dean of the Sam M. Walton College of Business at the University of Arkansas. He currently holds the Sam M. Walton Leadership Chair. Matthew A. Waller is dean of the Sam M. Walton College of Business, professor of Supply Chain Management and the Sam M. Walton Leadership Chair in Business. He began working as dean in 2015 and continues to be a teacher, innovator and advocate for the Walton College faculty, staff and students.   Useful Links: https://www.theduleygroup.com/ https://w...2021-03-0417 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayDr. Nick Fine on the Dichotomy Between IT and Digital MarketingAs the interview begins, Nick shares about his background, explaining that he is a psychologist by education and trade, and a computer scientist by life. Psychology came before his current work, and he came to UX through a chain of career events. Moving forward, Andy and Nick discuss the dichotomy between IT and digital marketing. Turning to agile, they consider its pitfalls and ways in which it may be fused with traditional waterfall methodologies to best meet customer needs. Nick then offers a rather controversial, but insightful and arguably correct, perspective: empathy is not a research method, as it...2021-03-0148 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayRishad Tobaccowala on the Human Behind the ConsumerAs the conversation gets underway, Andy and Rishad tackle the term “customer” itself. Rishad encourages leaders to not have a customer-first mentality, but rather a people-first mentality. Explaining when you focus on the customer aspects, you miss the human behind the consumer, and you miss your employees. When you shift your focus this way, you begin to deduce what people actually want and can provide it more efficiently. Andy then asks Rishad how he has seen the CMO role change recently, and Rishad discusses both pre- and during-COVID differences. He also dives into how he envisions a post-COVID future and...2021-02-2231 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurraySherilyn Shackell on Chief Marketing Officers Embracing their InfluenceThe conversation begins with Sherilyn sharing how her love for marketing and developing talent led to the creation of The Marketing Academy. Not only was her own passion a driving force behind The Marketing Academy, but many other companies and networks also supported her vision and helped sponsor her work. Her network had its own desire to invest in the future and make a difference. Sherilyn and Andy also take some time to share their thoughts on the importance of CMOs learning boardroom language and collaborating with other functions of the business. They explain how CMOs must embrace their...2021-02-1552 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayPaco Underhill on the Importance of Observing and Understanding the Customer ExperienceAs the conversation gets underway, Andy and Paco consider what’s going on in the physical retain space, and Paco explains consumption remaining a constant but taking on an altered face.He talks about the concept of composting, cash use and advanced technology in Europe, cooperation between public and private interests, and the need to both get local and get on the sales floor. In connection with questions provided by Professor Molly Rapert, Paco and Andy consider the importance of observational research, the need for actionable data and the combination of art and science, and the evolution of language an...2021-02-0848 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayLarry Thomas on Customer Centrism Starting with the HumanContinuing in the conversation, Andy and Larry turn to the topic of agility, and Larry describes the role and challenges of becoming agile, the related need for speed, and the role of creativity. He also explains the interconnection between customer experience and employee experience, before Andy shares questions for Larry from some Walton College students. Larry fields questions about data privacy, the new focus on meeting customer needs, the “decade of the home,” and Accenture’s practice of hiring college students. Finally, he offers advice to graduating college students to give them hope as they look to begin their career...2021-02-0141 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayWendy Liebmann on Following the Shopper to the FutureAs the conversation begins, Wendy talks about the current retail space, especially in light of the COVID-19 pandemic. The pandemic has seen a number of shifts in the retail space, though many of these shifts had started far before the onset of COVID-19. Wendy considers what is to come next, explores questions raised by the move to e-commerce, and considers both a decrease in browsing behavior and the need to change the in-store experience. Further, Wendy and Andy discuss technology changes COVID-19 has advanced, as well as issues surrounding sustainability and packaging.  Looking toward the future, Wendy pushes for a...2021-01-2545 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayJeff Swearingen on Customer Experience Driving GrowthThe conversation begins with Jeff detailing his excitement about the customer experience’s potential to drive growth. Through brand marketing, Jeff found that one way to strengthen a brand’s influence was to curate customer interactions. He and Andy discuss the skills and mindsets that companies should be adopting to deliver incredible customer experiences, and Jeff stresses the importance of marrying the art and science of understanding consumers. They also dissect the relationship between the customer experience and the employee experience. The conversation concludes as Jeff fields questions from Molly Rapert’s Walton College students and shares closing thoughts.K...2021-01-1848 minIt\'s a Customer\'s World with Andy MurrayIt's a Customer's World with Andy MurrayJim Stengel on Purpose Driven Leadership in Client-Focused BusinessThe conversation begins with lessons from Jim’s recent sabbatical before turning to the subject of client-focused business.  After considering the global nature of this client-centrality, the need for a total ecosystem, and shifts in shopper marketing, Andy and Jim look to the future.  Using the cardinal directions of the compass for guidance, Andy asks Jim to explain how he imagines the future will look.  As he covers the compass poles, Jim details what parts of the present business space he expects to see either maintained or left behind, how business finances and purpose will develop, the age of creat...2021-01-1143 min