Shows
It's About PayrollWhite Glove HR: Empowering People, Powering Business with Sanders Offner🎙️ Welcome to Episode 171 of the It's About Payroll podcast!
This week, hosts Brian and Walt sit down with Sanders Offner, President of Crescent and Impact HR, to explore the evolving world of HR and payroll for small to mid-size businesses.
Sanders shares his journey from starting in a closet to leading a company known for white-glove service, operational expertise, and people-first leadership.
In this episode, you'll learn:
Why payroll accuracy is critical for business success
How HR outsourcing can empower your team and boost...
2025-08-2534 minIt's About PayrollWhite Glove HR: Empowering People, Powering Business with Sanders Offner🎙️ Welcome to Episode 171 of the It's About Payroll podcast!
This week, hosts Brian and Walt sit down with Sanders Offner, President of Crescent and Impact HR, to explore the evolving world of HR and payroll for small to mid-size businesses.
Sanders shares his journey from starting in a closet to leading a company known for white-glove service, operational expertise, and people-first leadership.
In this episode, you'll learn:
Why payroll accuracy is critical for business success
How HR outsourcing can empower your team and boost...
2025-08-2534 min
It's New Orleans: Out to LunchYou Can't Have OneIf you’re a visual artist and you have an idea for something you want to create, there’s not much standing between you and making your vision a reality. Maybe just a piece of paper and a pencil. However, if your idea for a new creation is a business, well, things are a bit more complex. If you grew up in a community or a family who were not business-people, or you didn’t get a business education, you might have little idea of what is even required to launch a business. On top of tha...
2025-03-2431 min
Down the HR Rabbit HoleEpisode 24 - Building Deeper Connections in the Workplace through Memorable ExperiencesSitting down with special guest Meredith Griffin
Connect with your employees - most wines are blends meaning winemakers are pulling the strengths from different wines or different vineyards to create a perfect bottle. It's similar to a successful team; when you are building that dynamite team are you going to focus on the team's weaknesses or would you rather focus on the team's strengths? Focusing on the individual strengths of someone and blending that in with someone who has a different set of strengths creates a ripple effect allowing the team to lean on each other's strengths to make each...
2022-12-0823 min
Down the HR Rabbit HoleEpisode 23 - Employers of 15 or More - ADA Can't Be IgnoredHear from our friend, Kat Perez, a seasoned attorney and ADA (Americans with Disabilities Act) expert - on this very important topic. This podcast is a must-hear for anyone with 15 or more employees. Know your responsibilities as an employer, including documentation and record-keeping, and learn strategies for mitigating inevitable challenges related to ADA claims.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent. His cohosts and alternates are Philip Carrillo, an HR Advisor for empact HR, Richelle Chategnier, Sales Lead...
2022-10-2724 minDown the HR Rabbit HoleEpisode 22 - Recruiting: Best Practices to Attract the Talent that Everyone WantsOn episode 22 of Down the HR Rabbit Hole we sit down with guest Frank Loria as we discuss what its like finding the right talent for the position you are looking for. We discuss best practices for attracting that talent through some really great conversation.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent. His cohosts and alternates are Philip Carrillo, an HR Advisor for empact HR, Richelle Chategnier, Sales Lead for Crescent range of products and services.
Our goal...
2022-10-1324 minDown the HR Rabbit HoleEpisode 21 - Communication Improvement in your OrganizationWhat exactly is effective communication? What it is like getting back into face-to-face communication post-pandemic after for so long only communicating through technology.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are Philip Carrillo, an HR Advisor for CrescentHR, Richelle Chategnier, Sales Lead for Crescent Payroll Solutions range of products and services, and Kayla Chategnier, Sales Coordinator.
Our goal for “Down the HR Rabbit Hole” is simple. We want to introduce you to b...
2022-08-1826 min
The Patty-G ShowEpisode #125 - People Make The World Go Around - Sanders OffnerWe sat down with Sanders Offner, president of Crescent Payroll Solutions. Crescent is all about helping employers maintain and recruit their human working capital. Meaning they are a one stop shop when it comes to all things human resources related. From working as a door to door life insurance salesman, Sanders worked his way through the corporate ladder before making the decision that he wanted to go out on his own. Originating in a closet of his house, Sanders has grown his organization to roughly 30 employees. When discussing how he was able to accomplish this growth and make it...
2022-06-2259 min
Down the HR Rabbit HoleEpisode 20 - The Remote Workforce - Strategies for ManagingOn this episode of Down the HR Rabbit Hole, we were lucky to have Alex Glaser, a partner with Jones Walker LLP. Alex advises clients on labor laws. In his practice lately, the rise of Remote Work or the more commonly coined term of WFH (Work from Home) has become the preeminent issue that employers are grappling with. Compliance doesn't go away when workers leave their office to work from home. Alex shares useful tips and insights on managing a remote workforce that you won't want to miss.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by C...
2022-04-0524 minDown the HR Rabbit HoleEpisode 18: Moving Away from a PEOOn this week’s episode of Down the HR Rabbit Hole, our guest Glen Bohte, owner and operator of Mike & Jerry’s Paints & Supplies, discusses leaving a PEO. “Pealing back the Layers of Your PEO Relationship” can be complex and riddled with red tape from your PEO. But the inevitable savings and the cultural benefits of owning the employer relationship are hard to overestimate. Take a listen to this week’s episode and let us know when you are ready to say goodbye to your PEO coemployer.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payro...
2022-03-0222 minDown the HR Rabbit HoleEpisode: 17 How is On Demand Pay changing the Workforce Landscape for EmployersOn-Demand pay is changing the workforce landscape as employers look to get creative with attracting and retaining employees. By offering a solution that allows employees to get paid early is a huge benefit and one that will keep employers competitive. Zayzoon is revolutionizing the market with their product and Shane Edrington is on with us to discuss all things Zayzoon.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are Philip Carrillo, an H...
2022-01-3121 min
Down the HR Rabbit HoleEpisode 16: Kenny Grayson - Business ContinuityKenny Grayson, owner and founder of Grayson Data Services, joins us in this episode of Down the HR Rabbit Hole, to discuss disaster recovery, how IT is an integral part of your strategy for business continuity. His insights are helpful to businesses of all sizes, especially in catastrophic weather-prone areas, such as GNO. Please let us know if you need help contacting Kenny.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are...
2021-10-2522 minDown the HR Rabbit HoleEpisode 16: How IT is an integral part of your strategy for business continuity.Kenny Grayson, owner and founder of Grayson Data Services, joins us in this episode of Down the HR Rabbit Hole, to discuss disaster recovery, how IT is an integral part of your strategy for business continuity. His insights are helpful to businesses of all sizes, especially in catastrophic weather-prone areas, such as GNO. Please let us know if you need help contacting Kenny.
Michelle Butler, from Gotcha Covered, joins us to discuss the EEOC and what it means for employers. Michelle is a veteran attorney of the EEOC, an HR consultant, and a trusted friend of CrescentHR. Michelle is giving...
2021-10-2200 min
Down the HR Rabbit HoleEpisode 15: Do, Don't, Definitely Don't, a Primer on EEO for Employers with Michelle ButlerMichelle Butler, from Gotcha Covered, joins us to discuss the EEOC and what it means for employers. Michelle is a veteran attorney of the EEOC, an HR consultant, and a trusted friend of CrescentHR. Michelle is giving us an overview of many of the aspects of EEO charge process and its rules.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are Philip Carrillo, an HR Advisor for CrescentHR, Richelle Chategnier, Sales Lead...
2021-10-0124 minDown the HR Rabbit HoleEpisode 14: Employee Wellness Considerations With Michelle ParkerMichele Parker has six years with the Houston Benefits division of USI Southwest team. Michele has 16 years of experience in the field of health promotion and corporate wellness.
Prior to joining USI, she worked for Cigna as a Client Account Support Specialist. While at Cigna, she gained experience working at the carrier level where she was placed onsite at the City of Houston account working on their health management program. Michele successfully developed and managed wellness programs for 20,000+ employee population at the University of Texas MD Anderson Cancer Center. During her tenure, MD Anderson was awarded the Houston Business Journals...
2021-08-2021 minDown the HR Rabbit HoleEpisode 13: Renewal Costs Projections featuring Mike McAbeeFor this episode of Down the HR Rabbit Hole, we hosted Mike McAbee, to discuss trends in healthcare renewals, costs, strategies, and options. We took a critical look at how COVID-19 has brought a bear on the healthcare market with an insider look at actuary calculations and how that hits your bottom line. We also looked at different kinds of plans, including self-funded and how employers should think about their options.
2021-08-0524 min
Down the HR Rabbit HoleEpisode 12: Part 2 - Implicit Bias. Featuring Kathlyn PerezImplicit Bias, We All Have It was recorded with Kathlyn Perez, a labor attorney and student of bias, and how it brings to bear business practices and its legal implications. In this episode, we include a primer on Implicit Bias as well as tips and clues on how to mitigate it. It is a constant effort, as you’ll learn in this episode to be aware of Implicit Bias and how it impacts your business goals.
Kathlyn Perez has an independent legal practice in the GNO area. If you have an employment legal issue that you would like to address wi...
2021-07-2229 min
Down the HR Rabbit HoleEpisode 12: Part 1-Implicit Bias. Featuring Kathlyn PerezImplicit Bias, We All Have It was recorded with Kathlyn Perez, a labor attorney and student of bias, and how it brings to bear business practices and its legal implications. In this episode, we include a primer on Implicit Bias as well as tips and clues on how to mitigate it. It is a constant effort, as you’ll learn in this episode to be aware of Implicit Bias and how it impacts your business goals.
Kathlyn Perez has an independent legal practice in the GNO area. If you have an employment legal issue that you would like to address wi...
2021-07-1327 minDown the HR Rabbit HoleEpisode 11: Part 3-Diversity, Equity, and Inclusion. Featuring Rosalind Griffie and Joanne MazareseDiversity, Equity, and Inclusion, oft-used words and more often misunderstood, together contribute strategically to your holistic pursuit of corporate excellence in culture, social responsibility, and market responsiveness. If conducted honestly and thoughtfully, with a practical model for implementation and sustained measurement and reassessment, DEI initiatives can change the trajectory of your organization for the better, forever. DEI is an opportunity to enrich your culture, to reflect the communities your business serves, and to innovate in ways that could reach a broader market. Roz Griffie and Joanne Mazarese outline, in this four-part DEI series, a case for DEI, what it is...
2021-06-0821 minDown the HR Rabbit HoleEpisode 11: Part 2-Diversity, Equity, and Inclusion. Featuring Rosalind Griffie and Joanne MazareseDiversity, Equity, and Inclusion, oft-used words and more often misunderstood, together contribute strategically to your holistic pursuit of corporate excellence in culture, social responsibility, and market responsiveness. If conducted honestly and thoughtfully, with a practical model for implementation and sustained measurement and reassessment, DEI initiatives can change the trajectory of your organization for the better, forever. DEI is an opportunity to enrich your culture, to reflect the communities your business serves, and to innovate in ways that could reach a broader market. Roz Griffie and Joanne Mazarese outline, in this four-part DEI series, a case for DEI, what it is...
2021-05-2719 minDown the HR Rabbit HoleEpisode 10: Part 1- Diversity, Equity, and Inclusion. Featuring Rosalind Griffie and Joanne MazareseDiversity, Equity, and Inclusion, oft-used words and more often misunderstood, together contribute strategically to your holistic pursuit of corporate excellence in culture, social responsibility, and market responsiveness. If conducted honestly and thoughtfully, with a practical model for implementation and sustained measurement and reassessment, DEI initiatives can change the trajectory of your organization for the better, forever. DEI is an opportunity to enrich your culture, to reflect the communities your business serves, and to innovate in ways that could reach a broader market. Roz Griffie and Joanne Mazarese outline, in this four-part DEI series, a case for DEI, what it is...
2021-05-2120 minDown the HR Rabbit HoleEpisode 9: The Pains of Talent Acuisition and the Importance of Employer BrandingIn this special episode of "Down the HR Rabbit Hole," we feature New Orlean's fixtures and Adeeta Corporate Staffing's President Founder, Lola Lass, and VP Partner, Andrew Lass. The podcast covers a range of topics from the pains of Talent Acquisition in a post COVID-19 hiring market as well as the important topic of Employer Branding and how it can help employers compete with other employers, vying for top talent. After a combined 35+ years of recruiting in the Greater New Orleans Region, few could improve on the insights of Andrew Lass and Lola Lass - they have the Talent pulse...
2021-05-1026 minDown the HR Rabbit HoleEpisode 8: Legal Compliance for Businesses under 100 Employees with Kathlyn Perez attorneyIn this episode of Down the HR Rabbit Hole, we invited a very special guest, Kathlyn Perez, attorney and business owner, to discuss legal compliance for small and medium-sized businesses. In many ways, there's as much risk for small businesses as there is for larger businesses, but in different ways. Kathlyn walks us through some common blind spots that often exist across industries and irrespective of employer size. And she adds practical steps to preventing unnecessary risk. This is a very important episode, with highly useful information. Please tune in and share with friends and colleagues.
Reach out to CrescentHR...
2021-04-2725 minDown the HR Rabbit HoleEpisode 7: The World of Benefits after COVID. Feat: Wayne Francingues Jr. and Courtney RoubicheauxThis week’s podcast covers an often dreaded topic because it can be complex, and there’s so much at stake: Benefits. The World of Benefits after COVID. Wayne Francingues Jr. and Courtney Roubicheaux discuss some strategic aspects of benefits selection for decision-makers as well as some very timely benefits options. Stay competitive and keep your employees healthy with our guests, Wayne and Courtney. You don’t want to miss this one.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescen...
2021-04-1240 minDown the HR Rabbit HoleEpisode 6: Business Management Methods , The CPS Way- featuring our very own VP Justin Farrae.This week's episode covers a range of business management methods. Our guest is our very own Justin Farrae, Vice President of Finance. Justin and Sanders, along with other Crescent Payroll Solutions leaders believe strategy and planning are fundamental components of mission and vision. They discuss how they solve problems and stay centered around a mission, vision, and values. Tune in; it's an exciting and useful episode of New Orleans thought and business leaders.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO...
2021-03-3022 minDown the HR Rabbit HoleEpisode 5: Performance Management - A Tool to Enhance EngagementCori Greene, SHRM-SCP, joins us to discuss Performance Management, what it means, why it's important to get it right, not to just do it, but to really leverage the function as a motivating feature of your culture and brand. Performance management can be more than a drag with some intention and vision.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are Philip Carrillo, an HR Advisor for CrescentHR, Richelle Chategnier, Sales Lead...
2021-03-2222 min
Down the HR Rabbit HoleEpisode 4: Managing a Remote Workforce - Technology and Its RoleChad Perrier, MBA, joins us to discuss the vital role of technology in business agility. No time like the present to consider how your business should look physically - as in office or out - and logistically in the context of a rapidly changing market environment. Every business leader needs to be agile. Each part of your operations should be carefully mapped to solutions in and through different circumstances.
“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solu...
2021-03-1520 minDown the HR Rabbit HoleEpisode 3: Engaging Remote Workers- When It Really Matters“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC. The podcast is hosted by Sanders Offner, the founder, and CEO of Crescent Payroll Solutions, LLC. His cohosts and alternates are Philip Carrillo, an HR Advisor for CrescentHR, Richelle Chategnier, Sales Lead for Crescent Payroll Solutions range of products and services, and Kayla Chategnier, Sales Coordinator.
Our goal for “Down the HR Rabbit Hole” is simple. We want to introduce you to business owners, HR thought leaders and managers, and experts from specialized fields. They’ll share hard-earned wisdom, expertise, and insights with you every...
2021-03-0118 min
Down the HR Rabbit HoleEpisode 2: Featuring special guest NOLA SHRM President Damona BarnesEPISODE NOTES
In this podcast, with our special guest, NOLA SHRM President, Damona Barnes, we discuss the state of HR today, in 2021, and in the future. Damona discusses her goals and her organization goals, and how she navigates the turbulent waters of COVID-19, employee sentiment, and management expectations. This is a really exciting discussion that is very of the moment, with timeless applications.
GUESTS AT A GLANCE
Sanders Offner, Philip Carrillo, Richelle Chategnier, and Kayla Chategnier.
DISCLAIMER
Guests of “Down the HR Rabbit Hole” are clients, friends, field experts, business owners, and professionals in relevant fields. Their points of view, as t...
2021-02-1218 minDown the HR Rabbit HoleEpisode 1: Introduction to Down the HR Rabbit HoleToday we are discussing the "Why" behind this Podcast. Learn more about why we want to provide great content, special guests, and hopefully, our listeners are able to take away nuggets of information to keep their finger on the pulse of relevant HR topics.
2021-01-2908 min