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Sarah Beth Durst

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No Silver Spoons®No Silver Spoons®071: Leverage the Rules: Stop Waiting, Start Trading What You HaveSend us a text In this episode of No Silver Spoons, Sarah Beth Herman invites listeners to rethink the way they approach money and personal growth. She emphasizes that you don’t need a perfect starting point to build success—what matters is how you use what you already have and your willingness to take smart risks. Through honest stories and real-life examples, Sarah Beth shows that meaningful growth often requires stepping outside your comfort zone and being open to changing old habits and beliefs. She also offers practical tips like taking stock of your current resources, explo...2025-06-0217 minNo Silver Spoons®No Silver Spoons®070: Creating Urgency Without Causing AnxietySend us a textIn this episode of No Silver Spoons, host Sarah Beth Herman explores a common challenge many leaders face: how to create a sense of urgency without causing anxiety, especially in remote or hybrid teams.Sarah Beth shares real-life experiences and research-backed insights to explain the difference between helpful urgency and harmful pressure. When used effectively, urgency can boost motivation and focus. But if mismanaged, it can lead to stress, burnout, and disengagement.She offers practical strategies for fostering healthy momentum, including setting clear expectations, offering context before giving direction...2025-05-2616 minInside Dentistry Support®Inside Dentistry Support®S2 Episode 3: How Eligibility Support Builds Trust from Day OneSend us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman speaks directly to the eligibility support team, recognizing the vital role they play in creating a strong first impression and building trust with new clients. She walks through the onboarding journey during those crucial first 90 days, stressing the importance of being precise, keeping thorough documentation, and responding quickly to client needs.Sarah also shares how their 24-hour help desk plays a key part in making sure clients always feel supported. She highlights why accurate insurance verification and following each client's unique...2025-05-2010 minInside Dentistry Support®Inside Dentistry Support®S3 Episode 3:  What Billing Excellence looks like at Dentistry SupportSend us a text In this episode, Sarah Beth Herman dives into the vital role the dental billing and AR support team plays at Inside Dentistry Support. She shares how the first 30 days with a new client are crucial for building trust—and that starts with really getting to know their billing systems and expectations. Sarah walks us through the core of the process: submitting clean claims, posting payments correctly, and staying on top of any outstanding claims. She also talks about the helpful tools they use, like the office Wiki, and why real-time, clear communication across the...2025-05-2009 minInside Dentistry Support®Inside Dentistry Support®S4 Episode 3: How we Onboard and Represent Our Clients and Phone SupportSend us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman dives into the heart of onboarding new clients and delivering top-tier phone support. She talks about how important it is to really understand the ins and outs of a dental practice—from the doctors’ names and office hours to the services they offer and the policies they follow. That kind of knowledge, she says, is key to providing accurate, confident, and professional support.Sarah Beth also unpacks the importance of tone, clarity, and responsibility when speaking with patients over the phone. It's...2025-05-2010 minInside Dentistry Support®Inside Dentistry Support®S5 Episode 3: Leadership and Onboarding at Dentistry SupportSend us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman, talks about why effective onboarding is such a game-changer—for both the team and their clients. She explains that a strong, well-documented onboarding process isn’t just helpful—it’s essential. It lays the foundation for long-term trust and consistent, high-quality performance.Sarah Beth highlights the need to keep SOPs and Wiki pages up to date, start communication early, and stay in close contact throughout the onboarding process. She also stresses the value of focusing on complex, human-centered tasks—the kind of work th...2025-05-2010 minNo Silver Spoons®No Silver Spoons®069: Marrying Two Worlds: Virtual Support & The Modern Dental OfficeSend us a textIn this episode of No Silver Spoons, Sarah Beth Herman explores the tension between authenticity and the pressure to constantly show up online. She opens up about choosing stillness over content creation and the emotional toll of always being visible. Sarah Beth reflects on moments when she stayed offline, not out of fear, but out of honesty with herself. She challenges the idea that vulnerability has to be public to be valid and emphasizes that creators don’t owe their audience constant access. Through personal insight, this episode is a gentle reminder that pr...2025-05-1918 minNo Silver Spoons®No Silver Spoons®068: Scaling the Right WaySend us a textIn this episode, Sarah Beth Herman redefines what it truly means to scale—focusing on intentional growth, alignment with values, and resilient leadership. She shares real stories and insights on scaling the right, sustainable, and deeply human-centered way.Support the showSOCIALS:No Silver Spoons®: InstagramDentistry Support: Instagram | Facebook | LinkedinThe Dental Collaborative: FacebookSarah Beth Herman: LinkedIn | Personal Bio | LinksFree Training for Dental OfficesResources Mentioned:➤ Harvard Business Review: Autonomy & Job Satisfaction➤ ScienceDirect: Psychology of Scaling...2025-05-1221 minNo Silver Spoons®No Silver Spoons®067: When Growth Feels LonelySend us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives deep into the often-overlooked emotional struggles faced by entrepreneurs. She challenges the notion that financial success is the only valuable measure and delves into the isolation that comes with personal and professional growth. Sarah Beth shares her own experiences with comparison and the importance of maintaining boundaries to protect mental health. She highlights how strategic solitude, rather than endless networking, can lead to genuine clarity and focus. Through personal anecdotes and supported by brain science, the episode emphasizes the value of...2025-05-0517 minNo Silver Spoons®No Silver Spoons®066: Part 3 Dental InsuranceSend us a textIn the final episode of the 'No Silver Spoons' insurance education series, host Sarah Beth Herman discusses the challenges and solutions for navigating dental insurance in 2025. The unpredictable year has seen subtle policy changes, shifting reimbursement models, and increased claim complexity. Sarah emphasizes the importance of thorough verification, smart claim submissions, and structured follow-ups to avoid costly mistakes. She provides actionable advice on building a robust verification system, educating patients, and streamlining the billing process. The episode also covers the importance of understanding non-standard policy clauses and offers tips for effective patient communication...2025-04-2820 minBlueprint to Breakthrough®\'s PodcastBlueprint to Breakthrough®'s Podcast017: Executing Your Blueprint: The Final MMM EpisodeSend us a textIn this concluding episode of Moneymaker Monday, Sarah Beth Herman addresses the audience with a strong message about celebrating accomplishments and focusing on execution. She highlights the intensive 16-week journey of personal and business development, urging listeners to pause and acknowledge their growth. Sarah offers strategic advice for finalizing and implementing plans, emphasizing the power of sustainability and consistent vision. She encourages setting boundaries, delegating tasks, and building effective systems. Sarah also reminds her audience of the importance of accountability and executing the blueprint they've created to bridge the gap between goals and...2025-04-2806 minBlueprint to Breakthrough®\'s PodcastBlueprint to Breakthrough®'s Podcast016: Your Time to Lead: Vision, Impact, and Sustainable GrowthSend us a textIn this week's episode of Moneymaker Monday, Sarah Beth encourages participants in the Blueprint to Breakthrough program to reflect on their progress as they enter week 15. She emphasizes the importance of owning their newfound roles as leaders and executing long-term visions with precision. Sarah provides guidance for three stages of leadership development: vision-casting, refining leadership skills, and monetizing efforts. She underscores that true growth comes from embracing failures and learning from them. The episode concludes with a call to action for participants to submit questions for an upcoming AMA session aimed at fostering...2025-04-2112 minNo Silver Spoons®No Silver Spoons®065: Part 2 Dental InsuranceSend us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives into the often overlooked aspects of dental insurance that practices need to grasp for effective billing. She emphasizes the importance of understanding frequency limitations, downgrades, coordination of benefits, and fee capping. Sarah Beth also points out common patterns that lead to claim denials and provides practical tips to avoid these pitfalls. Covering details like verifying coverage frequency, handling primary and secondary insurances correctly, and ensuring all necessary attachments are included, she offers strategies to ensure faster and cleaner payments. This episode...2025-04-2118 minBlueprint to Breakthrough®\'s PodcastBlueprint to Breakthrough®'s Podcast015: Consistency and Growth: Your Blueprint to SuccessSend us a textIn this episode of Moneymaker Monday, host Sarah Beth Herman celebrates the listeners' commitment as they reach week 15 of the series and week 14 of Blueprint to Breakthrough. She emphasizes the power of consistency and reflects on the hardships and victories encountered along the way. Sarah highlights the journey of creating sustainable business plans by assembling strategies, mindset work, and tools. She shares her personal struggles with mentorship, overcoming doubts, and the impact of someone copying her ideas. There are practical tasks too: pitching your offer in a 60-second video, auditing your brand, and...2025-04-1410 minNo Silver Spoons®No Silver Spoons®064: 2025 Dental Insurance MistakesSend us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives into the common challenges dental offices face with insurance and shares practical advice to overcome them. She emphasizes the importance of updating CDT codes, verifying umbrella plans, and maintaining a structured follow-up schedule for claim statuses. Through real-life examples, Sarah highlights how outdated codes and verification mistakes can lead to costly claim denials. She also stresses the need for ongoing staff training and accurate documentation. Sarah reassures dental practices that help is available and encourages them to take proactive steps to...2025-04-1417 minNo Silver Spoons®No Silver Spoons®063: The Invisible Ceiling: Breaking Limiting Beliefs in LeadershipSend us a textIn this episode of No Silver Spoons, Sarah Beth Herman gets real about the power of grit when it comes to building a successful business, especially for entrepreneurs and leaders. Sharing stories from her own experience in a tough work environment, Sarah Beth highlights how mental toughness and staying true to your leadership purpose can carry you through the chaos. She challenges the common idea of burnout, arguing that when you're driven by grit, it’s not something you even consider. Instead, she points out that the real roadblocks for many leaders are li...2025-04-0719 minNo Silver Spoons®No Silver Spoons®062: Understanding High-Ticket ClientsSend us a textIn this episode of 'No Silver Spoons,' host Sarah Beth Herman delves into the essentials of working with high ticket clients. She explains the differences between low-cost and high-cost clients, emphasizing the higher expectations and differing mentalities of high ticket clients. Sarah Beth offers insights on how to position oneself for success, such as creating a premium experience, demonstrating value, and maintaining an elevated brand image. She stresses the importance of flawless customer service and efficient problem-solving to build trust and showcase professionalism. Throughout, she addresses common misconceptions about money and provides...2025-03-3120 minNo Silver Spoons®No Silver Spoons®061: Broken Dental Offices Don't Need to Stay That WaySend us a textIn this episode of No Silver Spoons, Sarah Beth Herman exposes the uncomfortable truth about growing a dental practice without relying on outside investors. It may seem tempting to take the shortcut of outside funding, but doing so could be the beginning of losing control over your own business. Sarah Beth shares real stories from her experience, revealing how investors often bring more problems than solutions—stripping away your independence and leaving you vulnerable. She dives into the costly mistakes many dental practices make, offering no-nonsense advice on how to avoid them. If yo...2025-03-2431 minNo Silver Spoons®No Silver Spoons®060: The Psychology of Sales + Network NowSend us a textIn this episode of 'No Silver Spoons,' host Sarah Beth Herman dives deep into the essence of successful sales, emphasizing the psychological aspects that drive long-term customer loyalty. She explains that sales are not merely about closing the deal but about what happens prior to, during, and post-transaction. Herman provides actionable strategies for entrepreneurs to maintain customer engagement and handle buyer's remorse, using buyer psychology and energy dynamics. Additionally, she introduces 'Network Now,' a new virtual networking event designed for entrepreneurs to build meaningful connections and grow their businesses. The episode...2025-03-1724 minNo Silver Spoons®No Silver Spoons®059: Why I Started this podcastSend us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman reflects on the origins of her podcast, exploring what leadership means to her and why she feels called to share her experiences. She recounts the challenges and hesitations she faced before finally launching the podcast in 2024, including attempting to start it with others and using AI tools. Sarah emphasizes the importance of sharing both successes and failures, aiming to create a supportive space for entrepreneurs and leaders. She discusses her concept of 'generational leadership'—a form of leadership that endures and positively imp...2025-03-1013 min