Shows
The Vacation Rental Manager's Podcast with Sarah and TEpisode 180 - One Last Booking. The Last Episode of Sarah and TSend us a textThis is a bittersweet episode as your two faithful vacation rental podcasters call it a career for their podcast. This is the final edition of The Vacation Rental Manager's Podcast with Sarah and T.Episode 180 concludes the journey for this medium but Sarah and T have things in store.Listen to them talk about the highlights of 8 years of podcasting and see what the future holds for Sarah and Tim.Find all of Sarah and T's content at www.sarahandt.com You can also follow this p...2025-03-1718 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 179 - They’re Back! 2024 VRMA Conference Takeaways with Sarah and TSend us a textThey are back, and better than ever! Sarah and T recently made an appearance at the VRMA International Conference and reprised their very popular "Conference Takeaways with Sarah and T" session. Hear the live recording of the conference session that took place in Phoenix at the end of the VRMA Conference and make note of these business changing ideas that came up. 36 attendees share their one thing that will pay for the cost of the conference!In the Not So Hot Off The Press, But Definitely Happening segment Sarah and T share a r...2024-10-2852 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 174 - Sarah and T Answer Our Listeners' Toughest QuestionsSend us a textIn one of the most popular formats of this long running podcast, Sarah and T have opened up the show to the listeners. Today's podcast offers a wide range of questions which are thought provoking. We are sure you will get many takeaways from this episode.Topics covered include: - what supplies VR companies should provide- terms you use - STR vs. vacation rental, etc - after hours coverage- cancellation policies- accessiblity- working with Realtors- OTA success- budg...2024-04-2948 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 172: Tim Rosolio (The Boss at VRBO) Checks in with 2024 TrendsSend us a textIn this week's episode Sarah and T interview their friend Tim Rosolio, Vice President of Partner Success at Expedia Group (yeah, that makes him the boss at VRBO in our eyes). Sarah and T get into it with Tim about bookings being down, wonky search results, the Vacation Rental Home of the Year, and why VRBO upset the entire country of Canada with a recent ad. Lots of great information revealed in this episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this po...2024-04-0140 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 169: The OG of VR returns! Carl Shepherd of Homeaway, Reprised.Send us a textThis week Sarah and T reprise an episode from 5 years ago that is just as relevant today as it was when it first aired. Carl Shepherd, one of the co-founders of HomeAway (now Vrbo), was interviewed by Sarah and Tim in the fall of 2019. The interview was wide ranging and filled with predictions about the future which have all come true. Many consider this the best episode in the history of the program. Sit back and listen to one of the true visionaries in the industry give a great rundown on the history and f...2024-02-1942 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 168 - Budgeting for Vacation Rental ManagersSend us a textIn this episode Sarah and Tim cover all you need to know to set up a proper budget for your vacation rental company. This episode is a must listen for any company owner that is not currently using a budget, or the company owner that wants to improve their current process. Two of the true experts on this subject give all of their secrets of this critically important component of running a successful business!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podc...2024-02-0541 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 165 - Takeaways From 2023's VR Women's Summit and DARMSend us a textYour Christmas present from Sarah and T is an episode that gives all of the takeaways from the recent Vacation Rental Women's Summit & the DARM (Data and Revenue Management) conference that was held in Nashville, TN in early December. Sarah was there with a microphone in hand to get all of the best takeaways from the conference attendees. In the news segment, Sarah gets a big surprise at the conference.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Li...2023-12-2540 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 162 - 14 Ways to Blast Your Email Marketing Into a Booking MachineSend us a textIn this episode Sarah and T take on the topic of e-mail blasts. Are you doing them? Are you doing them effectively? How do you know? 14 specific points are covered in how you can crush your next effort and know exactly how well you did.1) Build up your email list & segment - all previous guests list, potential guests, by season, by type of property, etc. - Every single email you get should be added to a list and segmented. I recently stayed in a VR with a company. After we book...2023-11-1338 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 161 - 33 VRMA Conference Attendees Share Their Key TakeawaysSend us a textAgain this year Sarah and T have come through with their signature episode. The VRMA Conference takeaways has become an annual must listen to podcast. This year Sarah and Tim talk to more than 30 participants at the conference held in Orlando about what was hot, and what was not at VRMA. Some of our special guests include: Paul FaringhamNorman Lee Sherry Thompson Mary Beth Miles Clayton Kagi Yael Lederman Lauren Smith Miles Chew Lino Maldi...2023-10-3051 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 159 - BED BUGS! It's Not A Question of If, But When. Be Ready.Send us a textIn this episode our two fearless rental managers talk about the subject of bed bugs. Don't pretend you don't think about this or haven't had this happen to you. What do you do when you get them? How do you handle them? Will I catch them just thinking about the subject? The answer to these and many more questions will be revealed in this episode. In the News segment Tim talks about the wildly successful ExploreFest 23 conference that VRBO and Expedia Group just hosted in Las Vegas. Another can't miss episode...2023-10-0240 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 157 - Vacation Rental Fraud and the Quasi Hostage Taking CrisisSend us a textA few episodes go (I've Had It!), more than one vacation rental company owner said they have "had it" with being threatened by guests with bad reviews if they don't give a refund, an increase in chargebacks and fraudulent transactions (aka. stolen credit cards). In this episode, Sarah and Tim welcome 3 experts on to talk about how to tackle these frustrating events. This fresh perspective gives tips on new ways you may want to consider accepting funds, how to effectively approach chargebacks and win, as well as how to deal with tho...2023-09-0443 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 152 - Vacation Rental Employees vs Contractors: What You Need to KnowSend us a textIn this episode of Sarah and T - The Professional Vacation Rental Manager's Podcast our hosts cover a subject everyone in the Vacation Rental business can do better on. It is the subject of employees verses hiring contractors. There are a lot of moments in this episode that will make you squirm with discomfort as the hosts identify many common mistakes in the employment world. Our hosts bring your invaluable information on this subject where you can learn from their experience. The tips and tricks of decades of experience is revealed in this epis...2023-06-2646 minThe Vacation Rental Manager's Podcast with Sarah and T151 - Insurance Needed for Vacation Rental Managers: Are You Covered?Send us a textDo you have insurance? Of course, everyone who runs a vacation rental business knows you need insurance. Do you have enough insurance? Do you have the right insurance? Are you SURE you are covered in the event of anything that might happen? Maybe the answers to the last 3 questions are not as convincing as the first question's answer. In this episode Sarah and T are out to save your backside. We assure you that you will learn some things in this episode that could save your business! So listen up and get ready...2023-06-1226 minThe Vacation Rental Manager's Podcast with Sarah and T150 - How to Make Your Vacation Rentals Stand Out From the RestSend us a textSarah and T have big news in this episode. Not only do they bring you great content in this edition to help you grow your business, but they have a big announcement to make. Listen in to hear the great news and then get a pad and paper ready to pick up on tips that will make you money! Like always, Sarah and T deliver for you.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In ...2023-05-2933 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 149 - Who's Your Morris?Send us a textAre you doing everything from washing sheets to payroll for your company? Have you ever thought about what life would be like if you hired capable help so you can work on your business instead of in your business? In this week's episode, Sarah and Tim welcome Brian Harris and Alan Kemper who will discuss Brian's process of self analysis Brian did with Alan as his coach Topics covered (in addition to the best collection of quotes ever on our podcast): - identifying what you are good at and what you en...2023-05-1539 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 148 - How Many Guests Are Too Many? Our Rent Responsibly Summit SessionSend us a textHow many guests are too many? The question begs you to think of over population of our resort areas. Today's podcast is a webinar that Sarah and T did for Rent Responsibly's People, Places & Planet Summit. Check out Rent Responsibly's 2023 STR Sustainability Report for more on all of the topics discussed. Sarah and Tim cover what we all can do to be better citizens as Vacation Rental Managers. The session covers staff housing efforts, as well as the issue of having "naysayers" in the local population of your destination, plus...2023-05-0138 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 143 - Get Involved to Get Better!Send us a textIn this episode Sarah and T talk about the benefits of being involved in your industry, and your community. Stepping up to help does have benefits, and that is the subject for this week. Sarah and T also pay tribute to two important people that recently passed away.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.com2023-02-2037 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 143 - Get Involved to Get Better!In this episode Sarah and T discuss the tangible benefits of being involved in your industry and community. There is a real payoff from volunteering your time for the betterment of what we do and where we live. Listen to how Sarah, T and others have found the true secrets to success.In the news segment Sarah and T remember two Vacation Rental Icons who understood this concept and recently passed. A truly great episode!2023-02-2037 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 137 - Tim Rosolio of VRBO Answers Your QuestionsSend us a textAT the VRMA International Conference in Las Vegas Sarah and T interviewed representatives of VRBO and Airbnb. This episode was supposed to be dedicated to both representatives answering audience follow up questions. Regrettably Airbnb executives decided to deny their representative the opportunity to be on our podcast, but lucky for us we have Tim Rosolio of VRBO on this episode to answer your questions. We think you will enjoy this episode immensely!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Inst...2022-11-2834 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 136 Sarah and T Tackle Roundtable QuestionsSend us a textSharon Walker is one of Sarah and T's favorite people, and today Sharon is on the show. Sharon is here to ask our two hosts the questions that came up during the Property Manager's Roundtable session at the VRMA International Conference. Some of their answers are on point, and others are a little snarky. See what you think. All three give their biggest takeaways from the conference as well. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In 2022-11-1438 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 134 Sell Your VRMA Session To Us!Send us a textVRMA's International Conference starts in less than one week from the day this episode was dropped. This episode is for all of those folks who were not selected by Sarah and T in the last episode as being "Sarah and T Approved." Listen in as 8 presenters tell us why we should come to their session at the VRMA International Conference!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:2022-10-1731 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 133 - Sarah and T's "Don't Miss" Session Recommendations at VRMA International ConferenceSend us a textThe VRMA International Conference is fast approaching and it can be overwhelming to many vacation rental managers. Thousands of attendees, dozens of sessions, and the lure of the distractions of Las Vegas await. Our two hosts have taken time to go through the entire VRMA International program and in this episode they give you recommendations about what sessions to attend for every time slot. We are open to your ideas about what we got wrong on our next episode!Find all of Sarah and T's content at www.sarahandt.com You...2022-10-0336 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 132 - Our Loyal Listeners' Live Questions for Sarah and TSend us a textIn this week's episode Sarah and T turn the tables. We open the phone lines to take questions from loyal listeners who wanted to be on the podcast. Thanks to Kelly, Adria, Tom, Joni, Sandy, Caleb, Lance and Brandon who all called us and asked a question that Sarah and T answered live. This is an action packed episode with a lot of great takeaways. Enjoy this first of its kind podcast.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Inst...2022-09-1937 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 128 - Raising Kids in the VR Business: A Healthy ApproachSend us a textIn this episode Sarah and T tackle a subject that may have never been addressed before. Raising your children to be "normal" in this crazy business. What can you do to ensure you have a balance of family and business in your life? Well one thing is for sure these two don't know, but they give a good try in this episode of how it could happen.In the Not So Hot Off The Press, But Definitely Happening segment Sarah and T talk about the upcoming DARM conference in Nashville, Tennessee.2022-07-2539 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 125 Expedia Makes a Big MoveSend us a textIn this week's episode Sarah and T cover the 2022 Expedia Explore Conference in Las Vegas, Nevada. Explore 22 brought together representatives from Airlines, Cruise lines, Rental Car companies, Hotels, and for the first time ever - Vacation Rentals! Tim went to the event as a member of the press and brought back lots of great information for you to consider as you position your company for the future. Interviews with top executives, and Sarah and T's take on all the information is waiting for you in this episodeFind all of Sarah and T...2022-06-1327 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 124 - We have news - Sarah Sold!Send us a textIn this episode Sarah and T talk about the unexpected. Sarah and her husband sold their companies. Hear about the ups and downs of the process, what she is going to do next, and who purchased Steamboat Lodging Company and Winter Park Lodging Company. An episode worthy of taking notes about how to sell your company.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.i...2022-05-3024 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 123 - 12 (or maybe more) Tips on Selecting (and Selling to) HomeownersSend us a textIn this episode Sarah and T tackle a timely subject. Adding property owners to your rental program. Everyone wants to do it, but does everyone know how to do it properly? In this episode Sarah and T start with 12 tips (but end up giving about 16 tips) about how to make sure you get the right fit with your property owner and your rental program.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to...2022-05-1630 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 121 - It is As If You Were There - Spring conference takeaways with Sarah and TSend us a textThis week our two hosts split the country in two and each attended a spring education conference. Sarah took the west part of the country and attended a conference in Oregon, and Tim took the east part of the country and attended a conference in Chicago.Listen to the takeaways from both conferences in this edition of Sarah and T. Fun times, a queen's tray, and a tray of bacon are all things to listen for.Find all of Sarah and T's content at www.sarahandt.com You can als...2022-04-1833 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 120 - Website Pet Peeves RevisitedSend us a textIn this episode of Sarah and T our two hosts revisit a very popular topic. Pet peeves about vacation rental websites. Last year at this time Sarah and T reviewed some of the most frustrating things about vacation rental websites, and now one year later there are even more things that are peevish about websites they want to share with you today. Find out those things that we do which irritate our guests on our websites and even more importantly, find out how to correct those things.Find all of Sarah and T...2022-04-0434 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 115 - Expedia Chief Jeff Hurst returns to Sarah and T!Send us a textIn this episode of Sarah and T the hosts welcome, for the 3rd consecutive year, Jeff Hurst, the COO of Expedia Brands. This podcast is an interview with one of the top people in hospitality and covers a wide variety of topics that are relevant to the vacation rental industry. Find out what Jeff thinks about Google, private equity funding that is fueling company purchases, and what search filters are hot on VRBO. Sarah participates in this episode in a very special way.Find all of Sarah and T's content at www.s...2022-01-2435 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 115 - Expedia Chief Jeff Hurst returns to Sarah and T!In this episode we have the Chief Operating Officer of Expedia Brands - Jeff Hurst. Jeff is in charge of Hotels.com, Expedia, and VRBO and in this week's episode our friend Jeff covers a myriad of topics that relate to the vacation rental business. Sarah contributes to this episode in a most unique and fun way and we encourage you to listen and take great notes of what you hear.2022-01-2435 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 114 How to Roll Out New Ideas in 2022Send us a textIn the first episode of 2022 Sarah and T hold up the mirror and bear their dirty secrets about large and small fails they've had in rolling out new ideas in their businesses. When you have a new idea and want to implement it make sure you have a process you follow. Our two hosts have had plenty of experience on good implementations and not so good ones. Take a listen to this entertaining episode about how to roll out new ideas in your business. In the news segment Sarah and T review all of the c...2022-01-1032 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 113 - Year End Wrap up and Predictions for 2022Send us a textIn one of the most anticipated episodes of the year, Sarah and Tim review their predictions from last year, make their predictions for next year, and review the top 10 episodes of their podcast for 2021.These two are always fun to listen to, but in this episode they are at their best. Listen to what they got right for 2021, what they think will happen in 2022, and what episodes you liked best based on number of downloads, at least! Find all of Sarah and T's content at www.sarahandt.com You ca...2021-12-2741 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 111 - How to Create, Deliver & Integrate A Mission That SticksSend us a textDo you have a company mission statement? Do you know what it is? Does your staff know what it is? Most importantly is your front line staff delivering on the mission that you want as they deal with guests, property owners, vendors and each other? In this super take away filled episode Sarah and T explore how to get your folks on the same page with you and ensure everyone knows the importance of their role in delivering your mission.In the news segment we get an update on Airbnb's response to some...2021-11-2935 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 107 - So How Was YOUR Season? And YOUR Best Idea?Send us a textThis week is the week of the VRMA International Conference in San Antonio, Texas. Unfortunately Sarah and T will not be in attendance, but in the spirit of being at the conference this week's episode gives you an idea of what to do if you are there. Ask other people questions about how their year went, and the best ideas others are implementing. Sarah and T act as if they are at the conference in this episode by asking each other popular questions that you can benefit from. Enjoy!Find all of S...2021-10-0435 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 106 - Not In My Backyard. What to do when Governmental Regulation Comes to Your TownSend us a textIn this episode, Sarah and T tackle the topic of governmental regulations on short term rentals head on. Has this been a problem in your area? If not you are either not paying attention or you have been extremely lucky so far. The best defense is a good offense, and in this episode Sarah and Tim go over 8 proactive strategies you can use when your local government starts to think about limiting vacation rentals. One of the most important podcasts Sarah and T have ever done!Find all of Sarah and...2021-09-2028 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 103 - The Big Switch. Matt Landau takes over Sarah and TSend us a textIn this week's episode Sarah and T yield the microphone to their good friend and fellow podcaster Matt Landau. Sarah and T provided Matt one of their favorite episodes for Matt to play to his audience this week and in return Sarah and T are here airing one of Matt's favorites. Take a listen to this interview between Matt and Alex Cruz of Welcome Home Club in San Antonio, Texas. Alex has some great ideas about how things should work in the vacation rental business.Sarah and T will be back next tim...2021-08-1049 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 103 - The Big Switch. Matt Landau takes over Sarah and TIn this week's episode Sarah and T yield the microphone to their good friend and fellow podcaster Matt Landau. Sarah and T provided Matt one of their favorite episodes for Matt to play to his audience this week and in return Sarah and T are here airing one of Matt's favorites. Take a listen to this interview between Matt and Alex Cruz of Welcome Home Club in San Antonio, Texas. Alex has some great ideas about how things should work in the vacation rental business.Sarah and T will be back next time with a n...2021-08-1049 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 100 - A Celebration for Sarah and TSend us a textSarah and Tim have recorded 100 episodes of this podcast. In today's episode Sarah and T hear from former guests, friends in the vacation rental industry, and some fans they have never met who tell them their favorite episodes and takeaways over the last 5 seasons. Sit back, relax and enjoy this celebration of 100 episodes. As the musical group Five for Fighting says "There's never a wish better than this!"Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In 2021-06-2845 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 97 - Photography can make you or break you.Send us a textIn this week's episode Sarah and T tackle a topic they have been avoiding. The importance of photography in the success of your vacation rental business. Learn 16 tips from two of the real pros in our business. Some are funny, and some are deadly serious. Also Sarah and T talk about a very important upcoming episode where they will be looking to hear from you about what you like about this podcast.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instag...2021-05-1734 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 96 - Jeff Hurst, President of VRBO, Talks All Things Vacation RentalsSend us a textIn this week's episode Sarah and T welcome back to the show Jeff Hurst of VRBO. Jeff is the record holder for the guest that drew the most listeners in the 5 season history of the podcast. Jeff is back to introduce us to Kevin Locraft (you will see who that is), and to answer Sarah and T's questions about the state of the vacation rental world, how VRBO is helping VRMs get ahead of the competition, and how his children's sports teams are faring in this Covid world. A very informative and enjoyable conv...2021-05-0335 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 95 - Sarah and T "Should on you." What you should be doing on your websiteSend us a textThis is a follow up episode to our last episode. In the last episode of Sarah and T our dynamic duo pointed out several things you should not be doing on your website. Today they talk about what you should be doing. Sarah and T hand out "yays" to several Vacation Rental Management companies from around the company that are doing a great job with their website. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In ...2021-04-1937 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 94 - Sarah and T's VR Website Pet PeevesSend us a textIn this episode our daring hosts tackle the issue of website problems. Before you say "my website is great" maybe you should listen to ways that you prevent your guests from working with your company. Sarah and T cover 11 of their pet peeves with vacation rental websites. Get out a note pad and listen carefully on this one.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net...2021-04-0538 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 93 - The Elevate Conference Wrap Up - Live RecordingSend us a textIn this episode Sarah and T present the wrap up session for the recent Elevate Conference presented by Breezeway software. Sarah and T were invited to join the conference and record this episode live to wrap up the conference. Company C.E.O. Jeremy Gall joined Sarah and T live on a virtual conference in front of 700 people who had just finished a two day webinar on so many aspects of the vacation rental business. Our two hosts questioned Jeremy on the top takeaways from this fabulous education session. This is a fun, fast-pa...2021-03-2224 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 92 - You Never Get a 2nd Chance To Make a 1st ImpressionSend us a textIn one of the most entertaining episodes in the history of Sarah and T's podcast, our hosts explore 6 key components to a successful welcome of your guests. Included in this podcast is a hilarious description of a recent description of a welcome to a vacation rental that Sarah experienced personally. A cringe worthy moment! So many takeaways in this podcast, it should cost you money!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special tha...2021-03-0837 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 91 - VRM Intel Myth Busters plus!Send us a textThis week's episode of Sarah and T focuses on a recent article that appeared on VRMIntel.com that discussed "Fact of Fiction Mythbusting Hot Vacation Rental Trends" written by Jason Sprenkle. Sarah and T dive into this article and discuss some of these trends, and add 6 more trends currently being seen (or not) in the Vacation Rental business.Fast paced and full of great content. Take a listen!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In...2021-02-2231 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 90 - Sarah and T Talk to Property Owners in their ProgramSend us a textIn Episode 90, Sarah and T take the bold step of having real vacation rental property owners on the podcast. What keeps them up at night? What sort of prospecting efforts turn their heads? How is the best way to explain your program to a prospective owner? Phil and Jeff who have properties in Sarah and T's rental programs field questions on these and other points. Get your note pad and pen ready for lots of pull over moments!Find all of Sarah and T's content at www.sarahandt.com You can also...2021-02-0837 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 88 - Data to Drive Your Company to New Heights in 2021Send us a textSarah and T enter Season 5 with this episode with a new format, and some great information to help run your business. In this season opener, Sarah and T are talking data that will help you make your business more successful in 2021. They are joined by a special expert guest to provide insight for you and to help you know what you could be watching to get your company to new heights in 2021!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Ins...2021-01-1141 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 87 - The Year That Was 2020. Sarah and T Tie it Up in a BowSend us a textIn this episode Sarah and T go back and review their predictions from one year ago about what would happen in the vacation rental business, discuss the top 10 most listened to episodes in 2020, and make bold predictions about 2021. Always in good humor, but based on their extensive experience in the vacation rental business this episode is a must listen as you prepare for a new year in vacation rentals.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked I...2020-12-2834 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 80 - Sarah & T Talk about What's HotSend us a textIn this episode Sarah and T get ready to launch a series of interviews with Vacation Rental Management Company owners by interviewing each other about the state of the industry. What has Covid-19 done to their companies? What is the best idea they have heard in the last 3 months? How dependent on OTA's are they? What does the next 12 months look like? Get the answers to these and other questions in this week's episode. These are the types of questions that will be asked over the next several episodes as Sarah and T interv...2020-09-2128 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 79 - Planning for a Disaster (Where's Your Football?!)Send us a textIn this episode Sarah and T address a subject that everyone could improve upon. Your disaster plan. What do you do when there is a natural disaster or a Covid-19 outbreak? Plan ahead to make sure you are ready. Sarah and T go through 5 important steps when you are planning for a disaster. The key part of the process is indeed planning. Do you have a football? Find out what that means. In the news segment AirBnB has done more to irritate professional vacation rental managers and we have the story!Find all...2020-08-2435 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 73 - John Ruhlin, The Doctor of Gift GivingSend us a textThis week, Sarah and T interview one of their most famous and accomplished guests. John Ruhlin, the best-selling author of "Gift*ology The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention."Sarah has referenced this book many times on our podcast, and in person at various conferences around the country and today she gets to interview him! This episode will change your perspective on gift giving and branding SWAG that you may give to your guests. You will definitely hear some things that will...2020-06-0144 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 69 - Sarah and T talk Covid-19 responseSend us a textLike you, Sarah and Tim have been directly and significantly impacted by the Coronavirus. In this episode there is no music, not jokes, just a lot of useful information about how to deal with something we never expected to deal with. There are also two listeners highlighted in this episode sharing their challenges. You are not alone, and we try to give you actionable steps to help you move forward.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Lin...2020-04-0645 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 67 - Andrew McConnell tackles Google, Book Direct and "Covid-19"Send us a textRecorded at Podfest 2020 in Orlando Sarah and T have moved the show outside in the Florida sun to talk to one of the smartest people in professional vacation rental management. Andrew McConnell is the CEO at Rented.com and has his finger on the pulse of a lot of the biggest issues in the industry. Sarah and T press him on his thoughts about what is the concern about Google coming into vacation rentals, why he thinks some of the efforts in "book direct" are misguided, and of course there is an in de...2020-03-0940 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 66 - Our Biggest, Most Outrageous, Crazy Fails!Send us a textSarah and T are very experienced professional vacation rental managers. That means they have made their share of mistakes over the years, and in this episode our two rental managers share with us some of the biggest ones. There are so many things that Sarah and T want to cover this turns out to be part one of a two part series all in the interest of you being able to learn from their misfortune. Get a paper and pen ready for some of these fails. In the news segment Sarah and T discu...2020-02-2436 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 65 - Justin Ford and the Safety DanceSend us a textIn this episode of Sarah and T - The professional Vacation Rental Manager's Podcast our hosts interview Justin Ford with Breezeway. He is a Safety expert and he brings us all sorts of great tips to pass along to our staff and property owners about how to keep our guests safe during their stay. It is one of the hot topics in our industry and we have it covered this week. In the news segment Sarah and T talk about Vacation Rental Week sponsored by VRMA (March 9th through 13th).Find all...2020-02-1038 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 62 - Jeff Hurst, The Head Coach at VRBOSend us a textIn this week's episode of Sarah and T - The professional vacation rental manager's podcast the duo interviews the Senior Vice President and General Manager of VRBO. Jeff took on the role as the head of the 3rd party booking company in November and in this episode he shares with Sarah and T his vision for the future, why he loves Albondegas, and why coaching a 9 year old girls basketball team may be the biggest challenge of his career.Take a listen to this enlightening episode that reveals the man behind the on...2019-12-3042 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 61: The Best of 2019 - Our Top 10 Episodes + Predictions reviewed and madeSend us a textSarah and T put a wrap on season 3 of their podcast by reviewing the top 10 episodes of the past year. The list, made up of the top listened to episodes, is a great cross section of our industry with a great mix. If you are an avid listener you will enjoy revisiting some of these episodes, and if you are new to the podcast this is a great guide of which episodes you should go back and listen to.Sarah and T also review their big predictions for 2019 and see how their gue...2019-12-1636 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 59 - Carl Shepherd - The Father of OTA'sSend us a textIn this episode Sarah and T interview the one and only Carl Shepherd. The Co-founder of HomeAway who, in this episode, gives us a lesson on the history of vacation rentals, he gives an unfiltered opinion of where the industry currently stands, and he gives insight about where he thinks the industry is headed. It is a fast paced and takeaway filled edition of Sarah and T from one of the true visionaries in the vacation rental world. Find out why he thinks VRMA is missing the boat, why small local rental mana...2019-11-1842 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 57 - 2019 VRMA International Conference Takeaways with Sarah and TSend us a textFor the 3rd consecutive year Sarah and T have done one of the final sessions at the VRMA International Conference, and today's episode is this year's edition. Hear from 35 different vacation rental managers who provide their one big takeaway from the annual conference that they will put into action to improve their business. This is great content and it is provided by you - our listeners! Thank you for coming to the session and thank you for listening! In the Rapid Fire segment hear from one of our biggest supporters - Robin Craigen of M...2019-10-2145 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 53 - Technology Tools, Tidbits, and Tips. The Skinny on Tech from Sarah and TSend us a textIn this much anticipated episode Sarah and Tim talk about technology tools that are available to rental managers and how to choose the right tools and toys for your company. There are a lot of options out there with items that will help you run your company in a variety of ways. Tim and Sarah give you a rundown about how to evaluate the companies. Everything from Software, to electronic locks, maintenance and housekeeping tools, and even website providers are discussed in this much requested episode.In the news segment Sarah and T t...2019-08-2643 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 52 - The Data and Revenue Management Conference ReportSend us a textIn this week's episode, Sarah and T put a wrap up on the recent Data and Revenue Management Conference that was held in Atlanta by VRM Intel. This conference, which was sold out, was one of the most talked about conferences in recent memory as hundreds of rental managers from around the world gathered to talk about terminology, statistics, and what we can do to ensure Vacation Rentals are on the same level with Hotels and Motels when it comes to getting the most dollars for every available night. Tim was at the co...2019-08-1345 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 50 - Front Line Employees explain how you can be better!Send us a textThis week's episode of Sarah and T is a monumental edition. It is episode #50! This week the tables have been turned so that a couple of key staff members are interviewed so our hosts can see what they see in what it takes to run a successful vacation rental business. Take a listen and get some great tips from folks on the front line. Amy Raegner and Sarah Moss are the two stars on this edition! In the news segment the group talks about the importance to be kind and supportive of each...2019-07-1534 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 48 - 11 Must have amenities you should have in your propertiesSend us a textIn this week's episode Sarah and T talk about a recent poll that was conducted among travelers that named their top amenities. What does your top list look like? Sarah and T have come up with their own "Top 11" Amenities and they discuss the pros and cons of each of them here. They even may add some before this episode is over!In the news segment they discuss new fees that are being rolled out to property managers by 3rd party websites.Find all of Sarah and T's content at www...2019-06-1737 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 47 - Creating an Effective Partnership with REALTORSSend us a textWe all deal with properties being listed for sale and then selling. In this episode Sarah and T take on the idea of creating a great partnership with your local sales agents that is beneficial to both you and the agent. 7 great points to put into action to make a more productive relationship that helps everyone! In the news segment Tim and Sarah discuss the onslaught of recruitment pieces your property owners are seeing on a daily basis and what you need to do to respond. This is a very helpful and takeaway fill...2019-06-0340 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 46 - Sharon Walker - Texas Vacation Rental Manager!Send us a textIn this episode of Sarah and T our two hosts interview Sharon Walker of Walker Luxury Vacation Rentals in Austin, Texas. You may remember Sharon from the VRMA Takeaways episode when she played "Rapid Fire" with us and she was quite entertaining. In this episode Sarah and Tim find out more about the "city" vacation rentals, and what it takes to deliver luxury to discerning guests. Sharon also plays rapid fire with us again in her unique and entertaining style, and in the news segment, we hear about Marriott's entry into Vacation Rentals....2019-05-2032 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 45 - Matt Landau The star of Vacation RentalsSend us a textIn this week's episode Sarah and T interview Matt Landau. One of the most prominent faces and voices in the vacation rental business Whether it is his podcast (Unlocked), his television show (The Vacation Rental Show previously known as A Sense of Place), his various public speaking events, or his wildly successful website (VRMB.com), Matt has become the standard bearer for many operators in the vacation rental business. He has 15,000 followers on his weekly vacation rental blog, and he has more than 800 subscribers to his "Inner Circle" where he delivers special cont...2019-05-0645 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 42 - Would You Do That To Your Mother?Send us a textIn this episode of Sarah and T our two experience filled rental managers talk about four aspects of dealing with your guests and ask "Would you do that to your mother?!" We all get busy in this business and we don't always think about how our processes and policies may negatively effect your guests. This episode focuses on four very important touch points you have with your guests and we hold up the mirror about what we are really saying to our guests. Great content and great takeaways abound in this episode. In the n...2019-03-2540 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 41 Onboarding Owners Properly!Send us a textSarah and T have onboarded hundreds of vacation rental owners over the history of their careers. In this episode, find out the 12 areas they think are most important to ensure success on getting that new property on board to your rental program. Do you allow Fido to sit on the couch (please say no!), what about owner use time, how do you handle work orders or any of the myriad of issues that come up with owning a vacation rental property. Sarah and T hit all of them head on in this episode. In t...2019-03-1143 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 40 - A chat with Simon Lehmann, global travel industry consultantSend us a textSarah and T take on another guest that is famous for wearing red shoes this week - Simon Lehman, former President of Phocuswright (leading travel research firm), and currently serves on the board of directors of Booking Pal, Rented.com, Properly, Vacasa Europe. He also was formerly on the board of directors of HomeAway, Inntopia, and was the CEO of Interhome - the largest vacation rental organization in the world (at the time). More recently he is the founder of AJL Consulting (find out why it is named that on this episode) whe...2019-02-2531 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 39 - Netflix Famous. "Stay Here" co-host Peter Lorimer is interviewed by Sarah and TSend us a textSarah and T go Hollywood in this episode of The Professional Vacation Rental Manager's Podcast as they interview the co-host of the wildly popular original Netflix series "Stay Here" Peter Lorimer. Peter talks about his unique background as a world famous club D.J., his highly successful career as a Los Angeles real estate broker, and of course his Vacation Rental rehab show on Netflix that he co-hosts with Genevieve Gorder. This episode is loaded with new takeaways. In the news segment, AirBnB's move to acquire "Hotel Tonight" is discussed. Find all...2019-02-1142 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 38 Listener's Questions are Answered!Send us a textOn this edition of Sarah and T - The professional vacation rental manager's podcast our two hosts tackle your questions. Find out what they think is the hottest trend in the industry, how to become involved when regulations hit your area, and what sort of fee structure you should have in place in your business. In the news segment Sarah and T discuss the new HomeAway Trends report, and encourage their listeners to get involved with #bookdirect day (February 6th). Find all of Sarah and T's content at www.sarahandt.com ...2019-01-2435 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 37 - Reviewing 2018 and Predictions for 2019Send us a textSarah and T start a new chapter in their podcast today as they begin the 2019 podcasting season. The professional vacation rental manager's podcast will be having some changes coming your way this year, but you need to listen all the way to the end to find out what the big news is!In this episode Sarah and T review 2018's predictions to see how they did, discuss the 25 episodes that they published in the past year, and then boldly make predictions for what will happen in the vacation rental business in 2019.Y...2019-01-0735 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 36 - Steve Milo - The Watchdog of the Vacation Rental IndustrySend us a textSarah and Tim bring 2018 to a close with an outstanding interview with one of the most recognizable Vacation Rental Managers around. Steve Milo of V-Trips is a self made icon in the Vacation Rental Industry and on today's episode he talks about self funded acquisitions, purpose built properties specifically for vacation rentals, and of course his withering analysis of On Line Travel Agents like HomeAway, Trip Advisor, and others. Find out what Steve thinks about a variety of topics in today's episode and why he feels it is important to him to speak up...2018-12-1745 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 34 - VRMA/VRHP International Conference TakeawaysSend us a textSarah and Tim are on the road this week as they attended the International Conference of the Vacation Rental Management Association and The Vacation Rental Housekeeping Professionals in Las Vegas, NV. This episode is a recording of the session "Takeaways with Sarah and T" from the conference where attendees came to this session to share the one big thing they are taking home from the conference. Listen to 34 People give their top tidbit from the conference, and hear super fan Sharon Walker of Austin, TX play rapid fire with the hosts.Fi...2018-11-0843 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 33 John DiJulius - Delivering World Class Customer ServiceSend us a textToday Sarah and Tim talk to Keynote Speaker, Best Selling Author, and International Customer Service consultant John DiJulius. John has been a keynote speaker at VRMA twice, and is the main attraction each year at the "Secret Service Summit." In short, he knows his stuff and he shares it with us in this episode. Hear about 5 keys to making a good hire, what the FORD method is, and why he thought his mother owned his elementary school, and why he did not play shortstop for the Cleveland Indians. This is an episode you d...2018-10-1039 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 31 The Refund Wars - Dealing with Guest Compensation IssuesSend us a textOur two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!Find all of Sarah and T's content at www.sarahandt.com You can also follow...2018-09-0847 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 28 The Rapid Fire EpisodeSend us a textOne of the most popular segments of Sarah and T is their off beat segment known as "Rapid Fire." This episode is a tribute to that segment as Sarah and Tim fire questions back and forth at each other in this funny, and very revealing episode about our two hosts. Find out why Tim is obsessed with returning e-mail messages, and who is Sarah's all time favorite sports hero among other things in this fast paced episode.Find all of Sarah and T's content at www.sarahandt.com You can...2018-07-1126 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 27 Why are We Doing That? Looking at your Business and Getting Proactive - Claire ReiswergSend us a textTim and Sarah talk to Claire Reiswerg of Sand N Sea Properties in Galveston, Texas who is one of the most innovative and involved vacation rental management company owners in the country. Learn why she is so passionate about being involved in regulatory process, and learn why she asks why so much around her company. Claire is truly a change agent and Tim/Sarah share a great interview with her on this podcast. Also find out what NBA Basketball has to do with sanity for Claire in the rapid fire segment, and Sarah...2018-06-2134 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 25 No More HomeAway - A talk with Michelle Hodges of Meyer Vacation RentalsSend us a textIn this week's Episode Sarah and Tim are joined by Michelle Hodges of Meyer Vacation Rentals in Gulf Shores, Alabama who recently rocked the entire vacation rental world by dropping all of their listings on HomeAway. Listen to Michelle as she explains making purposeful decisions, planning for success, explains what #meyerinspired is, and the challenges of managing a 1,500 property rental program to great success. In "Rapid Fire" find out why Michelle hates job interviews, and in their weekly news segment Michelle gives a front line perspective on vacation rental restrictions in Orange Beach...2018-05-2134 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 24 Delivering Quality in Vacation Rentals - A talk with Clark TwiddySend us a textIn this episode Sarah and Tim interview Clark Twiddy of Twiddy and Company from the Outer Banks of North Carolina. Twiddy is well known as one of the largest vacation rental companies in the country, but also one of the highest quality operations around. Listen in as Tim and Sarah try to find the secrets of being the best!. Also Clark participates in the Rapid Fire Round of questions, and in Not So Hot off the Press the trio talks about Summer 2018Find all of Sarah and T's content at www...2018-05-0633 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 23 Talking Owner Acquisitions with Peter Reeburgh of Summit Cove LodgingSend us a textIn this episode Sarah and Tim interview Peter Reeburgh of Summit Cove Lodging in Keystone Colorado. A former NASA Engineer Peter reveals some of his problem solving skills in approaching the management of vacation rentals and in his very effective owner acquisition strategies. There are a lot of takeaways in this fast paced interview with one of the industry's best. Also the lightning round reveals a fear of bugs and in the news Peter talks about the advantage of having a virtual manager in your marketplaceFind all of Sarah and...2018-04-2631 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 22 Sea To Desert? An Interview with the owners of Book My VacaySend us a textSarah and Tim are changing their format as they are starting on a cycle of interviewing another vacation rental company owner for their podcast. In the first Interview episode Tim and Sarah Interview Elizabeth Shapiro and Michael Pedenko co-founders of Book My Vacay in Scottsdale, Arizona. Take a listen as Sarah and Tim learn about the challenges of managing a vacation rental firm in a metropolitan area. Be sure to listen to the "lightning round" as well at the end of the podcast. Another new feature of the podcastFind all...2018-04-1624 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 21 The Fiscal Four - The Budgeting EpisodeSend us a textIn the 3rd part of the trio of episodes on fiscal management of your company Sarah and Tim dive head first into the topic of budgeting. How to do it, what to do, and whom to involve in the process. Take a listen to two of the top experts in Vacation Rentals talk about setting your company up for success. Also in their weekly news segment they discuss HomeAway's recent contract renewal process with their "trusted partners." Sarah and Tim also have a big announcement at the end about a format change for...2018-04-0633 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 20 Squeezing 10% more Profit from your Company's IncomeSend us a textIn this Episode of Sea To Ski Sarah and Tim tackle the Income side of your business and how you can squeeze 10% more profit from the income side of your Profit and Loss statement. This is the 2nd part of a 3 part episode and our two professional vacation rental managers dive deep into the inner workings of the income side of the company ledger. Also on their news segment they discuss two upcoming educational sessions that are being offered by VRMA. Find all of Sarah and T's content at www.sarahandt.c...2018-03-2234 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 19 Squeezing 10% More Profit by Watching ExpensesSend us a textThis is the first of a 3 part episode on how you can find 10% more profit in your company. In this episode Sarah and Tim look at expenses and give you 10 (or is it 11) ideas of where to look on the expense side of your company to help your bottom line. Also in their weekly news segment they put a challenge out to the listeners to help a young lady in Texas.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram...2018-03-1233 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 18 Fueling the Engine that Runs Your Company - Reservations!Send us a textIn this episode Sarah and Tim cover the cornerstone of any professional vacation rental manager's company. Whether you call them reservations sales agents, reservationists, vacation specialists, vacation planners or something else they are the folks that make your company run. Discover 5 foundations that help make your reservations team a success. Also in Not So Hot Off The Press, But Definitely Happening Sarah and Tim describe a survey they want you to participate in to get a picture of what is happening in the industry regarding 3rd party on-line travel agenciesFind...2018-02-2733 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 17 The Blogging Episode!Send us a textIn this episode of Sarah and T our two intrepid professional vacation rental managers dive into the blogosphere (yes that is a word) and help you overcome the challenge of starting your own blog (and maintaining it). With special thanks to Brandon Sauls of ICND Tim and Sarah give you several key takeaways to help you succeed in blogging. This will also help you with your web site rankings, and give you another opportunity at OTA indepence as well. Take a listen and let them have your feedback on this topic!....2018-02-1728 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 16 Hiring Winners - Not Whiners. The Hiring Episode!Send us a textOne of the most difficult things in the Vacation Rental business is to hire the right people for the right jobs. In this episode Sarah and Tim talk about key points in putting together a hiring plan that will fill your team with winners and not whiners. These points will help you make sure you have the right people on your team bus, so you can them in the right seats. Also in this episode Tim gets in trouble with the Employment Security Commission and this week's news segment focuses on major changes...2018-02-0632 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 15 The Decor Episode! (Part 2)Send us a textThis is the exciting conclusion to the episode that was so big it could not be contained by just one episode! Listen in on this episode to get the final tips needed to address décor in your vacation rental properties. Sarah and Tim address 4 specific steps to consider when taking on the meaty subject of your vacation rental properties' décor. A critical factor in the success of any vacation rental property. Also recent announcements by two premiere vacation rental professionals are discussed in the weekly "Not So Hot Off The Press, bu...2018-01-2931 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 14 The Decor Episode! (Part 1)Send us a textThis is the much anticipated episode of Sarah and T the duo focuses on décor of vacation rentals. Are you like Tim and think good enough is good enough, or are you more of a like mind with Sarah (or should we say Joanna Gaines) who thinks it is incumbent on Vacation Rental Mangers to be the décor police and ensure your owner's properties are up to date? Both sides will get their due in this episode (although we are more of a Sarah fan on this one). This is part one...2018-01-2533 minThe Vacation Rental Manager's Podcast with Sarah and TEpisode 13 The Mystery Shopper Episode - "She said whaaat?"Send us a textIn this first Episode of season 2 Tim and Sarah discuss the concept of using a Mystery Shopper to rate the experience your guests may have in staying at your vacation rental company. Whether you use your old college roommate, a professional peer, or a professional shopping service there are pros and cons to each and they discuss it here. Also, in the weekly news segment they discuss more regulations and restrictions taking place around the country in the vacation rental industryFind all of Sarah and T's content at www.sarahandt...2018-01-1534 minThe Vacation Rental Manager's Podcast with Sarah and TThe Crystal Ball Episode -2018 Predictions!Send us a textIn this final episode of season 1, Tim and Sarah touch on what was good in 2017 and they boldly make predictions for 2018. Will they be on the button with their prognostications or will they swing and miss on their home run swings?
Also, Google entering vacation rentals is discussed in their weekly news segment.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData...2017-12-3135 minThe Vacation Rental Manager's Podcast with Sarah and TWhat Gets Measured - Gets Treasured. Vacation Rental MetricsSend us a textIn this episode Sarah and Tim talk about key measurements they use to keep track of their vacation rental businesses. Listen to find out what things you can measure in your every day business that will help you ensure your ship is on the right track, or what corrections you need to make to sail in the right direction. Also, HomeAway's "off line booking fee" is discussed and Tim serenades Sarah with his version of the 12 days of Christmas. Find all of Sarah and T's content at www.sarahandt.com You can...2017-12-2143 minThe Vacation Rental Manager's Podcast with Sarah and TSold! How Not to be Left Out in the Cold. - Episode 10Send us a textHave you ever experienced one of your vacation rental properties being sold? In this episode Sarah and Tim explore the sometimes dicey process of when a property in your rental program sells to a new owner. Lots of takeaways here for the vacation rental manager.
Also Vacation Rental Housekeeping Professionals Association Executive Officer Durk Johnson is interviewed in our Not So Hot off the Presses, but Definitely Happening feature.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In 2017-12-1035 minThe Vacation Rental Manager's Podcast with Sarah and T10 Keys to Housekeeping aka The Uber Episode - Episode 8Send us a textIn this Episode Sarah and Tim become the first vacation rental managers to do a podcast from the back of an Uber! 10 Keys to Housekeeping - Making sure your back of the house keeps you out of the doghouse is an entertaining and hard look at one of the keys to success in the vacation rental business -- Housekeeping! Take a listen and share these key takeaways today!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In ...2017-11-1327 minThe Vacation Rental Manager's Podcast with Sarah and TTakeaways from the VRMA Conference - Episode 7Send us a textOur two intrepid vacation rental managers complete their promise to provide a podcast from the VRMA National Conference where technical difficulties derailed their initial effort.
In this episode Sarah and Tim give us at least 20 takeaways from various individuals that attended the VRMA Conference in Orlando.
Lots of great content!!!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.com2017-11-0629 minThe Vacation Rental Manager's Podcast with Sarah and TMaking Lemonade out of Lemons at VRMA - Episode 6Send us a textEpisode 6 of Sea to Ski with Sarah and T was to be a recording of their session at the VRMA National Conference in Orlando, FL. Unfortunately some technical difficulties with the audio company occurred, and our two vacation rental manager's were forced to adapt.
In this episode Tim and Sarah share some of their takeaways from the VRMA conference and conduct interviews with Mike Harrington (VRMA President), Mike Copps (VRMA Executive Director) and Ben Edwards (Fomer VRMA President and consultant on buying and selling of V.R. businesses).
Find all of Sarah and...2017-10-2734 minThe Vacation Rental Manager's Podcast with Sarah and T11 Ways to Keep your Owners Happy - Episode 4Send us a textIn Episode 4 of Sea To Ski With Sarah and T Sarah and Tim explore 11 proven strategies to help keep the owners you have in your professional rental program and make them raving fans! Years of experience have gone into this podcast and there are lots of nuggets for you to use in your every day businessFind all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet...2017-10-0135 minThe Vacation Rental Manager's Podcast with Sarah and T4 Strategies to OTA Independence - Episode 3Send us a textIn this episode of Sea To Ski with Sarah and T our two professional vacation rental managers tackle one of the biggest in the industry - operator dependence on 3rd party On Line Travel Agencies (such as HomeAway, Air BnB, FlipKey, TripAdvisor and the like).
Many companies rely heavily on 3rd party agencies for bookings and in this episode Sarah and T talk through 4 strategies for you to gain your independence.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked...2017-09-1930 min