Shows
Music Milestones YYZCFNY Doc., Ivar's radio shows, Fairytale of NYC, 2026 Concerts, Lost Icons, Bob & DougWe dig into the details of when and where you can see the CFNY documentary on TVO , Ivar does 3 holiday radio shows on 21.12, a preview of the 2026 concert calendar, Bruce Springsteen's first Toronto show. Details on Punk Rock and Clash walking tours in the UK, a review of local and international music icons we lost in 2025. Our evaluation of WKRP, the impact of the first PUNK fanzine, Lemmy gone 10 years, Scot & Ivar's favourite Christmas movie pics, the story behind Fairytale of New York and much more!See Privacy Policy at https://art19.com/privacy and California Privacy...
2025-12-201h 14
Music Milestones YYZ"Gimme Shelter" opens in Toronto. Rush, The Guess Who & Triumph 2026 tours & 1st Canadian to sell 1 Million in CanadaWe hit episode # 5 Ivar and Scot discuss the concurrent 2026 tours of three of Canada's most enduring bands, Rush, The Guess Who and just announced Triumph reunion. Tower Records in Toronto, Bryan Adams hits Diamond status and his 2025 Great Big Holiday Jam. Celebrating birthdays of Peter Criss of Kiss and Paul Simonon of the Clash. Remembering Kirsty MacColl, the short lived lounge music revival, Parliament - Mothership Connection, The Stones - Gimme Shelter film, Steve Winwood, Fairview Electronics, Howard Cosell and more!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com...
2025-12-1358 min
Music Milestones YYZJohn Lennon , U2 , AC/DC, Steve Cropper, 2025 Year End Lists45 years since John Lennon is murdered and the Dream Network tribute. U2 makes their live Canadian debut Why AC/DC don't play 'It's A Long Way to The Top' live and 'Back in Black' behind the scenes. Steve Cropper remembered, New Kids on the Block at Skydome. Ivar and Scot compare our year end lists and much more!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2025-12-061h 17
Hospitality HuddlesEP51: AI in Hospitality: Why It’s a Tool, Not a ShortcutAI can transform hospitality, but not in the way most people think. It’s not about shortcuts or replacing humans — it’s about efficiency, validation, and support.In this episode of Hospitality Huddles, Scot Turner and Bal Mahey share how they use ChatGPT and other AI tools to deliver projects faster and more accurately. From validating financial narratives to analysing competitor sets, they explain how AI can reduce workload while keeping human experience at the centre.Expect insights on:- Why AI should support, not replace, human expertise- How transcripts and project files can build...
2025-12-0124 min
Music Milestones YYZCFNY Music Meeting in the 80's - Bob Marley Live at the LyceumScot and Ivar prep for winter and discuss what is the best early Christmas music to play. We walk through a CFNY music meeting in 1985, discuss the second Specials album and Bob Marley's landmark 'Live at the Lyceum'. We go back 40 years when we started writing down all the concerts that came to Toronto one of which was Hawkwind at the DIamond Club in 1990, followed by Bob Dylan's The Rolling Thunder Tour in 1975, Miles Davis at Massey, Styx and Bad Company at the Gardens. Ivar talks ZZ Top vs. The Scorpions, Scot talks about one of Toronto's very first...
2025-11-301h 13
Music Milestones YYZKate BushExclusive interview with KATE BUSH. Ivar and Scot introduce ourselves. We are both formerly of CFNY FM Toronto and worked there during the Spirit of Radio era in the 1980's. Scot Turner had a long career in radio management, Ivar moved into the Record business spending 35 years at both PolyGram and Universal music. The weekly show is a reflection of the music we saw and artists and fans we experienced it with both and we also tell war stories from the business side you won't want to miss! In the first episode we look back 50 years and 50 years plus to...
2025-11-291h 13
Music Milestones YYZIntroducing Music Milestones YYZMusicMilestonesYYZ is a weekly podcast hosted by former 102.1 CFNY-FM "Spirit of Radio" era DJ's, Scot Tuner and Ivar Hamilton. Join us as we go deep on “milestones” and anniversaries of music releases, Toronto and GTA area concert history and major music events. We’ll also touch on new releases , re-issues, gig recommendations and whatever else we or our special guests are excited about.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2025-11-2900 min
Hospitality HuddlesHow Convenience Can Drive F&B Profitability with Laurens de KleineHotels have a common problem, food & beverage profitability.So if we could give you a solution that provides you with market intelligence, people-less automation and takes care of the operation, it would sound too good to be true. Wrong, you just haven't heard about Wundermart. In this week's episode of Hospitality Huddles, Scot Turner sits with Wundermart Co-Founder, Laurens de Kleine to chat about hotel F&B and also the future of breakfast dissecting work Auden Hospitality and Wundermart have carried out together on a forward-thinking breakfast solution.
2025-11-2546 min
Hospitality HuddlesEP.57. Risk, Failure, and Why Hospitality Needs More of BothWhy are hoteliers so afraid of failure? And what does risk really mean in hospitality today?In this bite-size episode of Hospitality Huddles, Scot Turner and Bal Mahey explore why risk aversion can hold hospitality back — and why measured risks, experimentation, and even failure are essential for progress.Expect insights on:- Why psychological fear stops leaders from trying new ideas- How to define “measured risk” in hotel F&B and operations- The danger of holding onto failing concepts for too long- Why investing properly at the st...
2025-11-1814 min
Hospitality HuddlesHow to Make Brands Amazing with Richard LivermanThis is a very special episode as we are joined by our Strategic Brand Expert, Richard Liverman, who has worked with our Founder, Scot Turner to shape the Auden brand to share some of the insights he has brought to our conversations over the last 18 months.This is a fantastic insight into how Richard helps brands be amazing including lessons learnt working with Nike, Godiva and Jack Daniels as well as how you can apply some basic business foundations into your business.This is an episode full of business advice for any leader.
2025-11-1143 min
Hospitality HuddlesEP.55. What Hotels Can Learn from Quick Service RestaurantsWhat do McDonald’s, Shake Shack, and Subway have to teach hoteliers about F&B? A lot more than you might think.In this bite-size episode of Hospitality Huddles, Scot Turner and Bal Mahey break down the key lessons hotels can take from the world of Quick Service Restaurants (QSR). From process design and automation to training and consistency, they explore how QSR thinking can transform hotel F&B operations.Expect insights on:- Why QSRs succeed through process, repetition, and scalability- The difference between “quality” and “consistency” in food delivery- How pres...
2025-11-0422 min
Hospitality HuddlesEP.54. Building a Boutique Hotel Brand from Scratch with Judit TothWhat does it take to go from employee to founder — and create a boutique hotel brandin Dubai?In this episode of Hospitality Huddles, Scot Turner sits down with Judit Toth, Founder of Inhabit Hotel, to explore her remarkable journey from wellness and sales to building her own hotel company. From the chaos of pre-opening tosustainability practices and financial discipline, Judit shares the entrepreneurial mindset that turned her vision into reality.Expect insights on:- How to make the leap from employee to entrepreneur in hospitality- Lessons from launching a...
2025-10-2842 min
Hospitality HuddlesEP.53. Hotel F&B: Why It Has to Be Everything at Once And How To Tackle ItHotel food and beverage is never just a restaurant and a bar. It’s weddings, conferences, VIP dining, in-room service, and even that couple who want dinner in the middle of a meadow.In this bite-size episode of Hospitality Huddles, Scot Turner and Bal Mahey unpack why hotel F&B is uniquely complex — and what leaders must do to design, plan, and operate spaces that can adapt to constant demands.Expect insights on:- Why hotel F&B is far more demanding than standalone restaurants- The importance of designing for operational ease, not just aest...
2025-10-2118 min
Hospitality HuddlesEP52: Making Sameness Extinct: Hospitality Curation with Jake RynarHow do you design hospitality spaces that truly stand out? And why is sameness the enemy of great experiences?In this episode of Hospitality Huddles, Scot Turner is joined by Jake Rynar, Co-Founder of No Wall Studio, to explore how brand, design, and community building intersect to create spaces people love. From experiential master planning to micro-niche concepts and residency programmes, Jake shares how to make sameness extinct in hospitality and beyond.Expect insights on:- Why most spaces feel generic — and how to break the pattern- Designing hospitality like a consumer pr...
2025-10-1446 min
Hospitality HuddlesReviewing Our 2025 Food & Beverage Report with Michael Grove, CEO of HotStatsIn this special launch edition of Hospitality Huddles, we take a deep dive into the brand-new Food & Beverage Report 2025. Moderated by Thomas Finn, Founder of Edwards & Finn, the conversation brings together Michael Grove (CEO, HotStats) and Scot Turner (Founder, Auden Hospitality) to dissect the numbers shaping hotel food and beverage performance.👉 What you’ll learn in this episode:Why hotel F&B profitability remains under pressure despite steady revenuesHow UK vs US hotel F&B performance compares across revenue, cost, and marginsWhy labour costs continue to erode profit and what operators can do to adaptThe hidden opportunity in hotel break...
2025-10-071h 03
Hospitality HuddlesEP:50: Small Moments, Big Impact - Luxury Reimagined with Oliver CorrinWhat does luxury really mean in 2025? And how can hotels and restaurants design experiences that guests will never forget?In this episode of Hospitality Huddles, Scot Turner sits down with Oliver Corrin, Creative Director at EDG, to unpack how luxury hospitality is evolving. From autonomy and storytelling to the power of small moments, Oliver shares why guest-centric design, immersive experiences, and family travel are redefining what five-star service looks like today.Expect thought-provoking insights on:Why designing for freedom is the new definition of luxuryHow small...
2025-09-3055 min
Hospitality HuddlesEP.49. Why Reputation Beats Revenue Every Time – Open Your Next Restaurant With A Bang!What really makes or breaks a restaurant opening? It’s not just the food, the marketing, or even the buzz on launch day — it’s how you manage recruitment, training, and reputation from day one.In this bite-size episode of Hospitality Huddles, Scot Turner and Bal Mahey reflect on their recent opening of Noreen in London’s St. Christopher’s Place.They share the lessons learned from a busy launch, from why they deliberately limited covers in the first few weeks, to how overstaffing and focusing on the basics can protect long-term success.If you’re preparing...
2025-09-2316 min
Hospitality HuddlesEP48: Building Community: The Story of FBMA LondonHow do you build a lasting network for F&B leaders in one of the toughest hospitality cities in the world?In this episode of Hospitality Huddles, Scot Turner is joined by Desiree Dills and Roy Sommer, Co-Founders of the Food & Beverage Managers Association (FBMA) London. Together, they share the story of how FBMA was born, why it matters, and what’s next for the association that’s been supporting F&B leaders for over a decade.Expect insights on:- Why F&B needed its own dedicated peer-to-peer network- How FBMA has grown from...
2025-09-1638 min
Hospitality HuddlesEP. 47. We’re Back! Why We Hit Pause, And What’s Next for Hospitality HuddlesHospitality Huddles is back! In this bite-size relaunch episode, Scot Turner and Bal Mahey share why we pressed pause, what’s changed behind the scenes, and why the future of hotel F&B strategy, thought leadership, and authentic contentmatters more than ever.From rethinking the role of boutique hoteliers to learning from content creators like Stephen Bartlett, this episode sets the tone for the next chapter of Hospitality Huddles — where we’ll feature industry leaders, creative thinkers, and voices beyond hospitality who inspire us to think differently.Whether you’re a hotelier, F&B consultant, or hospi...
2025-09-0915 min
Hospitality Huddles046. Why Every Leader Needs Followers with Jason E BrooksJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Jason E Brooks of HospIvation as they talk about leadership in hospitality and why say someone is a Manager isn’t a dirty word.
Listen to the episiode as Jason shares his favourite five chapters of his book, Every Leader Needs Followers.
Timestamp:
0:00 - Challenges in Professional Coaching and Management
2:22 - The Role of Data and Comfort in Leadership
5:44 - The Importance of Clear and Concise Communication
9:48 - The...
2025-03-041h 00
Hospitality Huddles045. How We Made Infatuations Top 100 with the Homies on DonkeysJoin Scot Turner as he sits with Chef Smokey & Sandra of the Homies on Donkeys to reflect on their first two years of running their own brick and mortar restaurant. This is a candid account of a founders journey to being on Time Out, Hardens and Infatuations places to visit let alone a great review from Grace Dent on opening night.
To learn more about the Homies visit their website
https://www.homiesondonkeys.com/
Follow them on Instagram
https://www.instagram.com/homiesondonkeys
2025-02-2527 min
Hospitality Huddles044. How Does Science Spark Creativity In Food with Jodi-Ann PalmerJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with global award-winning chef, Jodi-Ann Palmer of The Food Design Agency about how she uses data mining and science to create fun and innovative food menus that make a difference.
This episode is packed full of knowledge for F&B leaders and Executive Chefs globally.
To learn more about Jodi-Ann follow her on socials
https://www.linkedin.com/in/jodi-ann-palmer-841aa617/
To work with T...
2025-02-1844 min
Hospitality Huddles043. Why Restaurants Are Failing Families with Crissy SaintJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Crissy Saint of Kidsmenus.com about why restaurants are missing out if they don’t take kids seriously and how their platform is making operators lives so much more easier.
To learn more about Crissy follow her on LinkedIn
https://www.linkedin.com/in/csaint/
To learn more about Kidsmenus.com visit their website.
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Hospitality Huddles is bro...
2025-02-1146 min
Hospitality Huddles042. How I Hit 5.7 BILLION Views on Social Media with Elizabeth DossWould you want to get brand visibility to 5.7 Billion people - to put that in perspective that's 10X the amount of people that watched this years Super Bowl!
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Elizabeth Doss of Izzy Ink Studio who has 5.7 Billion views on social media and now helping brands like Auden to do the same.
Learn her secret and how you can amplify your brand to get more market penetration in this weeks episode.
To learn more about Elizabeth follow her on socials
https://www.linkedin.com/in/izzyink?utm_s...
2025-02-0456 min
Hospitality Huddles041. Should Robots Replace Humans with Michael FrenchJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Michael French from Room Runners about the use of robots in food & beverage and how it can support and not replace humans.
A chat sure to get you curious over how you could help your teams.
To learn more about Michael follow him on LinkedIn
https://www.linkedin.com/in/michaeldfrench/
If you are interested in Room Runner and the launch
https://www.roomrunner.io/
2025-01-2856 min
Hospitality Huddles040. Meeting & Events Are Changing, Are You Ready To Adapt? Peter Heath, Venue PerformanceJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Peter Heath of Venue Performance about some of the data in the recent Auden Whitepaper on the current F&B landscape in H1 2024.
The episode confronts the data and discusses the future of M&E.
To learn more about Peter follow him on LinkedIn
https://www.linkedin.com/in/peter-s-heath/
Venue Performance
https://www.venueperformance.com/
What we cover in today's episode:
Introduction and Defining Hospitality (0:00 - 2:37)
Overview of Venue Performance (2:38 - 4:31)
Trends in Meetings and Events (4:32 - 8:00)
2025-01-1447 min
Digital HospitalityNobody Is Coming To Tell Your Story: Shawn Walchef and Scot TurnerIn this unique episode of Digital Hospitality, we feature an interview from Hospitality Huddles, where Scot Turner sits down with Shawn Walchef. Shawn shares his powerful philosophy: no one is coming to tell your story, so you must embrace the tools at your disposal to share it yourself. From building authentic connections to leveraging digital platforms, Shawn emphasizes how storytelling can transform businesses and communities. This conversation challenges hoteliers, restaurateurs, and entrepreneurs to rethink their approach to media and hospitality. If you’re ready to get uncomfortable and start sharing your truth, this episode is for you.
For more Hospitality Hu...
2025-01-0800 min
Digital HospitalityNobody Is Coming To Tell Your Story: Shawn Walchef and Scot TurnerIn this unique episode of Digital Hospitality, we feature an interview from Hospitality Huddles, where Scot Turner sits down with Shawn Walchef. Shawn shares his powerful philosophy: no one is coming to tell your story, so you must embrace the tools at your disposal to share it yourself. From building authentic connections to leveraging digital platforms, Shawn emphasizes how storytelling can transform businesses and communities. This conversation challenges hoteliers, restaurateurs, and entrepreneurs to rethink their approach to media and hospitality. If you’re ready to get uncomfortable and start sharing your truth, this episode is for you.
Fo...
2025-01-0850 min
Hospitality Huddles039. 2024 Review with Scot Turner and Michelle MorenoJoin Scot Turner for this week's Hospitality Huddles episode as Michelle Moreno joins him in RedFarm in Covent Garden, London during a day of filming to recap their favourite things from 2024 and finish on their wish for 2025.A fun episode with lots of laughs and giggles.
To learn more about Michelle follow her on LinkedIn
https://www.linkedin.com/in/michelle-moreno-1b843620/
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Hospitality Huddles is brought to you by Auden Hospitality.
Rewriting the rules of hotel F&B. If you w...
2025-01-0710 min
Hospitality HuddlesBITESIZE: What Equipment Should Be On Your Shopping ListAuden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal share the equipment that should be on your capex and opex shopping list.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster.
To follow Bal on LinkedIn click here:
https://www.linkedin.com/in/balmahey/
T...
2024-11-2919 min
Hospitality Huddles038. Can Retail Help Us Capture Lost Revenue with Adam FormanJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Adam Forman, Founder of Support Wizard, Captive Wi-Fi and soon to be released, Table Ready. This is a great episode that talks all about why first-party data is so important and why restauranteurs should look to retail to enhance their guest experience both physical and digital.
To learn more about Adam follow him on LinkedIn
https://www.linkedin.com/in/adamforman/
To Listen to Adam’s Podcast Captive Conversations
...
2024-11-261h 25
Hospitality HuddlesBITESIZE: Build A Great Strategy In Three Simple StepsAuden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal lay out the simple three-step process that Auden use with their guests to build food & beverage strategies.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster.
To follow Bal on LinkedIn click here:
https://www.linkedin.com/in/balmahey/
...
2024-11-2217 min
Hospitality Huddles037. Why Profiling Your Guests Will Grow Your Revenues Keynote - Bar & Restaurant Expo, TexasJoin Auden Hospitality's Founder, Scot Turner, as he presents his second powerful keynote at the Bar & Restaurant Expo in San Antonio, Texas. This must-watch session, titled 'Why You Should Know Your Guests Better Than Ever Before', is packed with valuable insights for hotel owners, F&B directors, and hospitality professionals looking to enhance guest experiences in their hotel restaurants, bars, and lounges.
In this keynote, Scot explores why understanding your guests deeply is more crucial than ever, how the next generation of travelers and diners is reshaping the industry, and actionable solutions to help you stay competitive and innovative...
2024-11-1953 min
Hospitality HuddlesBITESIZE: The Great Food & Beverage Debate: Buying In Vs Making In-HouseAuden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal debate whether you should be buying products in or producing in-house given the current economic challenges. Bal brings his QSR background to the conversation sharing why the large chains are successful and what hotels can learn from this process and Scot shares some calculations to help decide the topic.
If you have a topic you would like us to tackle then send us an email at p...
2024-11-1620 min
Hospitality Huddles036. Changing Your Food & Beverage Mindset - Bar & Restaurant Expo Texas KeynoteDiscover expert insights from Auden Hospitality's Founder, Scot Turner, as he delivers his impactful keynote at the Bar & Restaurant Expo in San Antonio, Texas. In this video, Scot tackles the crucial topic of 'Changing Your Food & Beverage Mindset', essential for hotel owners, F&B managers, and hospitality leaders aiming to elevate their hotel restaurants, bars, and lounges.
Learn why adopting a new approach is vital, how the next generation of guests influences trends, and practical solutions to stay ahead in the competitive hospitality industry. Watch now to uncover strategies to transform your hotel venues...
2024-11-1223 min
Hospitality Huddles035. We Are Ignoring Hospitality's Untapped Potential with Mark McCullochJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with Mark McCulloch of Supersonic Marketing about all things Podcasts, Hospitality Rising and why we need to unlock the untapped potential in the industry.
To learn more about Mark follow him on LinkedIn
https://www.linkedin.com/in/markmcculloch/
To Listen to Mark's Podcast
https://www.theburntchefproject.com/
https://open.spotify.com/show/2OAD6zjazpJZYlM7miSnuW?si=ItQpw9yeTzOu7PPYXReIBQ
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Hospitality Huddles is brought to you...
2024-11-051h 20
Hospitality HuddlesBITESIZE: Why Planet Conscious Thinking Doesn't Have To Cost You MoneyAuden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal discuss why it’s important to make planet conscious decisions but that doesn’t mean you have to impact guest experience or increase cost lines. They also talk about why QR codes aren’t the easy way out when it comes to planet focussed decisions.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will...
2024-11-0134 min
Hospitality Huddles034. The Burnt Chef Project with Kris HallJoin Scot Turner for this week's Hospitality Huddles episode as he speaks with his good friend Kris Hall from The Burnt Chef Project about well-being in the hospitality industry and why the new workforce are driving change.
To learn more about Kris follow him on LinkedIn
https://www.linkedin.com/in/krishall1/
To learn about The Burnt Chef Project - check out the website, which includes the free resources discussed during the show...
https://www.theburntchefproject.com/
Follow The Burnt...
2024-10-2942 min
Hospitality HuddlesBITESIZE: What else can you do with your F&B zoning?Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal discuss how you can plan your next project to appeal to a different audience by not just reverting to restaurant, bar & lounge zoning. This is a great episode that will get you thinking about what is possible in hotel F&B in the future.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we w...
2024-10-2525 min
The Pineapple Perspective024: The Future of Hotel F&B: Scot Turner's Perspective on Innovation and SuccessThis week's hospitality guest is Scot Turner, a hospitality expert, and founder of Auden Hospitality. Listen in as Scot discusses with Troy the challenges and opportunities in the hotel Food & Beverage industry, emphasizing the importance of storytelling, local community focus, and embracing digitization. - The significance of crafting a compelling story for Food & Beverage outlets to ensure consistency in the messaging and experience. - The need for hotels to benchmark themselves against local independent restaurants rather than just other hotels to foster a stronger connection with the community. - The importance of leveraging te...
2024-10-2441 min
Hospitality Huddles033. Time For F&B To Seize The Opportunity - A Review of Auden's F&B Report H1 2024Join Auden Hospitality Founder Scot Turner as he shares an overview into our first Food & Beverage Report covering the first half results of 2024 for the UK and US.
Scot takes you through some of the highlights of the data taken from over 2,000 hotels on HotStats and then shares some of the solutions the Auden team feel can help to seize the opportunity presented by the numbers.
If you enjoy the episode or want to read more then download the report below by visiting the Auden website
2024-10-2222 min
Hospitality HuddlesBITESIZE: Is the All-Day Dining a Thing of the Past?Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Bal asks Scot why he wrote a recent post about whether the traditional all-day dining lounge is a thing of the past and the modern consumer wants a different experience.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster.
To follow Bal on LinkedIn...
2024-10-1823 min
Hospitality Huddles032. Finding Your Way In Hospitality with Christin MarvinJoin Scot Turner for this weeks Hospitality Huddles episode as he speaks to Christin Marvin about her new book, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary.
To learn more about Christin follow her on social media; LinkedIn- @christin-marvin
Instagram- @solutionsbychristin
Youtube- @ChristinMarvin
TikTok- @solutionsbychristin
Threads- @solutionsbychristin
To buy a copy of Christins book - see the link here
https://www.amazon.com/review/create-review/?ie=UTF8&channel=glance-detail&asin=B0DG2VG8L8
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Hos...
2024-10-1548 min
Hospitality HuddlesBITESIZE: Why its Important to have Frameworks in Your OperationAuden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal discuss why it’s important to create frameworks in your business and develop SOP manuals that your team actually use!
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster.
To follow Bal on LinkedIn click here:
https://www.linkedin.com/in...
2024-10-1117 min
Hospitality Huddles031. F&B in Hotels - Overcoming the Challenges with Tej Walia & Scot Turner in conversation at AHCJoin Scot Turner on stage at the Annual Hospitality Conference in Manchester as he talks with Tej Walia of Foxhills Country Club & Resort in Surrey about F&B, how they look at things a little differently and why reinvesting in your business can reap the rewards.
To learn more about Tej, find him on LinkedIn
https://www.linkedin.com/in/tejsinghwalia/
Foxhills Country Club & Resort
https://www.foxhills.co.uk/
Hospitality Huddles is brought to you by Auden Hospitality, rewriting...
2024-10-0816 min
Hospitality HuddlesBITESIZE: Whats The Scoop? Build Your Recipes in a Different Way.Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation.
This week Scot & Bal discuss “Whats the scoop” - an alternative way to build your recipes and methods to ensure quality and consistency no matter who makes the dish.
If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster.
To foll...
2024-10-0411 min
Hospitality Huddles030. There's no such thing as food waste with Vojtech VeghJoin Scot Turner for this weeks Hospitality Huddles episode as he learns why Vojtech Vegh believes there is no such thing as a 'no waste' restaurant. Its a great chat that covers how hoteliers can really innovate with the items that might go in the bin.
To learn more about Vojtech follow him on linkedin https://www.linkedin.com/in/vojtechvegh/
To buy a copy of Vojtechs book - see the link here
https://amzn.eu/d/j0VrJbD
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2024-09-2347 min
Hospitality Huddles029. ‘SHIFT Happens’ - 7 Proven Strategies to Help Your Restaurant Crush the NEW Economy.Join Scot Turner for this weeks Hospitality Huddles episode as he turns the tables on Monte Silva on his Restaurant Success Club LinkedIn Live event to talk abotu Monte's new book, ‘SHIFT Happens’ - 7 Proven Strategies to Help Your Restaurant Crush the NEW Economy.
To learn more about Monte Silva follow him on linkedin https://www.linkedin.com/in/montesilva/
To buy a copy of the book https://amzn.eu/d/4qrQ8zV
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Hospitality Huddles is brought to you by Auden Hospitality.
Helping hoteliers to think differently about their F&B to create outlets their guests will love. If you wou...
2024-08-061h 07
Hospitality Huddles028. Navigating the New Normal in Meetings & Events with Mandi GrazianoJoin Scot Turner for this weeks Hospitality Huddles episode focussing on Meetings & Events.
He is joined by Mandi Graziano who is a best selling author of Sales Tales, Sales coach, Expert conference consultant and podcast host. Mandi share invaluable insights into the trends she is seeing on the client side and how hotels can really leave an impression on their M&E guests.
If you operate conference hotels, this is one episode you can't afford to miss.
To learn more about @mandigraziano visit her YouTube page or follow her on linkedin https://www.linkedin.com/in/mandigraziano/
To buy a cop...
2024-07-2955 minHospitality Huddles027. The Power of Small Gestures in Hospitality with Garin DartJoin Scot Turner for this weeks Hospitality Huddles when he is joined by Garin Dart, General Manager of Le Pommier hotel who takes us on an amazing journey of how he is delivering strong F&B revenues in his hotel and his amazing background of travelling around the world in the hotel and events space.
To follow Garin's journey at Le Pommier, follow him on LinkedIn https://www.linkedin.com/in/garin-dart-122a9119a/
To see the great things he is doing at Le Pommier hotel https://www.lepommier.co.uk/
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Hospitality Huddles is brought to you by Auden Ho...
2024-07-2354 min
The Burnt Chef JournalScot Turner | How can hospitality take advantage of career changes and encourage more people to join the industry?Joining our hosts Kris Hall and Cara Houchen we have:
⭐ Scot Turner, Founder of Auden Hospitality
In March 2022, Scot created Auden Hospitality with a mission to help hoteliers think differently about their F&B operations to create outlets their guests will love.
All while doing this with a people-centric approach, Scot worked with The Burnt Chef Project as an Ambassador to improve the conditions of the amazing people that work in the industry.
Fast forward to 2024, Auden Hospitality is an award-winning agency building a reputation within the industry.
They wi...
2024-07-1634 minHospitality Huddles026. No One Is Coming To Tell Your Story with Shawn P WalchefThis weeks Hospitality Huddles episode is with Shawn P Walchef and as the person who inspired us to start our podcast we couldn't be more excited to welcome him on the show.
Covering topics about why all hotels should tell their own story, its an episode that will inspire you to build your brand, create content and be uncomfortable.
You can learn more about Shawn by visitng the @CaliBBQMedia YouTube Channel or by following Shawn on social media:
LinkedIn
https://www.linkedin.com/in/shawnpwalchef/
Instagram
https://www.instagram.com/shawnpwalchef?igsh=eWY1eGF6d2Vnb3pq
Tik Tok
https://www...
2024-07-1649 minHospitality Huddles025. How To Build High Performing Teams with Troy Hooper, CEO, Pepper Lunch RestaurantsJoin Scot Turner on our latest huddle as Troy Hooper joins the show to have a conversation about how Troy is building a high-performing team at Pepper Lunch Restaurants as they continue the growth of the brand in the US.
They also talk about hotels, F&B and de-skilling processes for your team.
Troy is always full of knowledge and this episode is no different.
You can find Troy by visiting his LinkedIn profile below,
https://www.linkedin.com/in/jtroyhooper/
Learn more about Pepper Lunch Restaurants and Kiwi Restaurant Partners:
https://www.pepperlunchrestaurants.com/
https://www.krpusa.com/
-----------------------------Hospitality Hudd...
2024-07-0249 min
Hospitality Huddles024. If You Confuse Your Guests, They Won't Engage - The Importance of Wayfinding to Your F&B ConceptsThis week Scot Turner is joined by Craig Whitehead of Fenlands to kick off our week discussing transitional spaces on our Auden Hospitality media channels.
During the chat we cover why making guest transition is so important, the biggest mistakes hoteliers make when it comes to signage and why human psychology means it's likely no one really reads what your asking them.
To learn more about Craig check out his LinkedIn profile;
https://www.linkedin.com/in/craig-whitehead-fenlands-wayfinding-sign-consultant/
And more about Fenlands:
https://fenlands.co.uk/
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To learn more about how Transitional Spaces effect your guest experience, then subscribe to ou...
2024-06-2556 min
The Sound Off PodcastScot Turner: Airwaves and SoundwavesAnother episode years in the making. Scot Turner recently retired from Evanov Radio in Brantford, Ontario. Scot discussed his experiences in radio programming, sharing insights on how to navigate challenges and create successful radio stations, including CFNY, 94.5 The Beat, Dave-FM in Kitchener, and many more. Scot emphasized the importance of blending genres, catering to a specific audience, and adapting to changing listener preferences. We also discussed the evolution of dance music on radio, particularly in the 1980s and 1990s, and the challenges and opportunities in urban radio programming in Canada during the early 1990s.We got deep...
2024-06-181h 21Hospitality Huddles023. Should Hotels Hand Over Their F&B To Uber Eats? Your Questions Answered!Join Scot Turner and Steve Turk as they answer your questions on a special LinkedIn Live episode.
Both Steve and Scot are former hoteliers who still love everything about the hotel industry and tackle questions shared by you about hotels, F&B and short-term rentals.
If you didn't catch the live show, this is your chance to hear it back on podcast.
If you would like to know more about Scot Turner visit his LinkedIn page here:
https://www.linkedin.com/in/scot-turner/
If you would like to know more about Steve Turk visit his LinkedIn page here:
https://www.li...
2024-06-1159 min
Hospitality HuddlesBITESIZE: How A Croissant Going Viral Connected A CommunityWelcome to this week's episode of Hospitality Huddles! Today, we are excited to share an inspiring story about how a lemon meringue croissant went viral and saved our project at Chestnut Bakery in 2021. This tale is a testament to the power of creative marketing and emotional connection, especially during challenging times like the COVID-19 lockdowns.
In this episode, you'll hear:
- The journey of launching Chestnut Bakery during a pandemic
- The clever strategies we used to engage our community with limited resources
- How a simple lemon meringue croissant became a symbol of hope and connection
- Key marketing l...
2024-06-0708 min
Hospitality Huddles022. keynote Speech at Anglia Ruskin University LondonIn this weeks episode, listen to Auden Founder Scot Turner give a keynote speech to students at Anglia Ruskin University who were on the Hospitality Course studying innovation and entrepreneurship.
The episode shares Scots background, how Auden developed over the two years and the four lessons learnt from that period.
During the episode, Scot mentions a clip from Diary of a CEO, here is the link
Enjoy the show!
Learn more about Auden Hospitality by visiting our website
www.audenhospitality.com
2024-06-041h 15
CULINARY MECHANICFinding Your True Passion and Aligning Your Business with Scot TurnerIn this insightful episode, Simon Zatyrka interviews Scott Turner, the founder of Auden Hospitality, a consulting firm dedicated to helping hoteliers create exceptional food and beverage experiences. Scott shares his journey of leaving the corporate world twice to rediscover his true passion, and how he built a business around his values and principles. He emphasizes the importance of staying true to your calling, understanding your niche, and creating sustainable concepts that align with your core beliefs. website: www.audenhospitality.com LinkedIn: scot-turner IG: scot_auden If you'd like to see how C...
2024-05-2937 min
Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth37 : Revolutionizing Hotel F&B Operations with Scot Turner, Founder of Auden HospitalityDiscover how hospitality maven Scott Turner, of Auden Hospitality, crafts high-performing teams and scales businesses through innovation and keen leadership. Scot Turner is the Founder and Managing Director of Auden Hospitality and partners with hoteliers and brands to create F&B outlets their guests will love. In this episode Scot and I tackle topics such as: how to determine whether or not your business is scalable and ready for investmenthow he develops himself as a leader his approach to building high performing teamChap...
2024-05-2049 minHospitality HuddlesBitesize Episode: 20 Tips To Transform Your Hotel F&BJoin Scot Turner for another first Bitesize Episode where we share actionable tips to help you think differently to grow your F&B operation and create outlets your guests will love.
This week's episode shares 20 tips to improve your F&B, we are sure there will be a tip for everyone so if you are an F&B Leader, grab a pen and notepad because this is worth listening to.
To learn more about Auden, visit our website www.audenhospitality.com
Enjoy the Show!
2024-05-1732 minHospitality Huddles021. Hospitality Brews May 2024Join Scot Turner and Michelle Moreno for their monthly round-up about all things hospitality.
Each month they tackle some of the biggest news stories affecting our industry in the month.
Hospitality Brews will be live on LinkedIn on the first Wednesday of every month and released on audio format shortly after.
Mark your diaries, put the kettle on and pick out your favourite dunker, sit back and enjoy the show.
Follow Scot on LinkedIn here
www.audenhospitality.com
Follow Michelle on LinkedIn here
www.qableadership.com
2024-05-1355 minHospitality Huddles020. Chatting Hotels, Content Creation and Under-Utilised Spaces.Join Scot Turner on our latest huddle as Steve Turk joins the show to have a conversation between two old hoteliers. They discuss all things hotels, underutilised spaces, consultants, personal brand and their journey from hotelier to owning their own businesses.
Its an episode packed full of insights and anyone in hotels will love the episode.
You can find Steve by visiting his LinkedIn profile below,
https://www.linkedin.com/in/stevelturk/
And here are his fantastic businesses:
Turk Hospitality Ventures
Tangy Management
Hospitality Mentor
Biscayne Coffee
Check out Good Morning Hospitality every Wednesday on LinkedIn here
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Hospitality Huddles is...
2024-05-071h 01Hospitality Huddles019. The Secrets Of Managing Projects SuccessfullyJoin Scot Turner on our latest huddle as he chats with Brendan Kelly, Head of Projects at JKS Restaurants about how to manage projects successfully, why process is important and how to use Notion as your central system.
You can find Brendan by visiting his LinkedIn profile below, https://www.linkedin.com/in/kbrendan/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at:
www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcome...
2024-04-3041 minHospitality HuddlesBitesize Episode: How To Create An F&B Strategy In Three Steps.Join Scot Turner for our first Bitesize Episode where we share one actionable tip to help you think differently to grow your F&B operation and create outlets your guests will love.
Listen to the three-step process we follow at Auden Hospitality when we visit a hotel to do an F&B strategy.
To learn more about Auden, visit our website www.audenhospitality.com
Enjoy the Show!
2024-04-2616 minHospitality Huddles018. How The “Impact Filter” Enables Project SuccessJoin Scot Turner on our latest huddle as he chats with Jeremy Julian about all things tech, the 'impact filter' and the lessons learned from 250 podcast episodes. This is such a great conversation and so many things to take away from Jeremy's experience.
You can find Jeremy by visiting his LinkedIn profile below, https://www.linkedin.com/in/jeremy-julian/
Restaurant Technology Guys Podcasthttps://restauranttechnologyguys.com/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B lead...
2024-04-2354 min
Toronto Mike'd: The Official Toronto Mike PodcastScot Turner: Toronto Mike'd Podcast Episode 1472In this 1472nd episode of Toronto Mike'd, Mike chats with Scot Turner about his recent retirement, the upcoming CFNY documentary, cycling, podcasting, and the passing of his mom and his former colleague at CFNY Jim Reid (JR).
Toronto Mike'd is proudly brought to you by Great Lakes Brewery, Palma Pasta, Ridley Funeral Home, The Advantaged Investor podcast from Raymond James Canada, The Yes, We Are Open podcast from Moneris, The Toronto Maple Leafs Baseball Team and RecycleMyElectronics.ca.
If you would like to support the show, we do have partner opportunities available. Please email Toronto...
2024-04-172h 09
Hospitality Huddles017. Why Every Chef Should Write A Book With The Disruptive ChefJoin Scot Turner on our latest huddle as he chats with Christian J Fischer to learn about his travels from Austria to the US, why every Chef needs a book, how you can do this in just 90 days and how he helps Chefs be more than just a cook.
You can find Christian by visiting his LinkedIn profile below,
https://www.linkedin.com/in/christianjfischer/
And Christians website where you can learn more about his many companies
www.christianjfischer.com
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more...
2024-04-091h 02
Hospitality Huddles016. Answering the Critics - Why Every Restaurant Needs A Podcast StrategyJoin Scot Turner on our latest huddle as he chats again with Jay Ashton about why he thinks every restaurant should have a podcast responding to some of the comments we received following the last episode.
You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show.
https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only newsl...
2024-04-0241 min
Hospitality Daily PodcastHow To Create A Hospitality Concept That Stays Successful Over the Long Term - Scot TurnerScot Turner is the Founder & Managing Director of Auden Hospitality. With over two decades of experience working with prestigious brands and culinary icons (including Dorchester Collection, Alain Ducasse, Intercontinental Hotels, Conrad Hotels, Dominique Ansel, Frederic Vardon, and Harrods) he joins us today to share his process of developing new hospitality concepts that not only capture attention now but also stand the test of time.Listeners will learn about:The importance of understanding and integrating into the local market to ensure a concept's success.Strategies for identifying and addressing the specific needs and pain points of customers...
2024-03-2810 min
Hospitality Huddles015. Unravelling the Myths and Embracing Planet Conscious DecisionsJoin Scot Turner on our latest huddle as he speaks with Till Schäfer of Falkensteiner Hotels & Residences where they talk about sustainability, the effects of decisions on the guest experience and an idea about how you can show guests usage to reduce consumption!
If you liked some of the ideas by Till, you can learn more by visiting his LinkedIn profile below;
https://www.linkedin.com/in/till-schaefer-64b71359/
Learn more about Falkensteiner Hotels & Residences by visiting their website
https://www.falkensteiner.com/en
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them th...
2024-03-2641 min
Hospitality Huddles014. Mastering the Art of Local MarketingJoin Scot Turner on our latest huddle as he speaks with Justin Ulrich of Evocalize and The Local Marketing Podcast about how to carry out successful local marketing and the lessons he haas learnt from interviewing some of the best in the business.
You can find Justin by visiting his LinkedIn profile below;
https://www.linkedin.com/in/justinculrich/
Find Evocalize: https://evocalize.com/
Listen to The Local Marketing Lab on Spotify
https://open.spotify.com/show/302o07eQ7jETBElW42c8Da?si=XqmPh7LSSp2H0S_Jm6VIpA-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to...
2024-03-1959 minHospitality HuddlesBonus Episode: Behind The Scenes On Location With Auden HospitalityWelcome to the latest episode of Hospitality Huddles with Scot Turner, a special episode recorded on-location at Foxhills Country Club with Operations Director Bal Mahey as Auden Hospitality collaborates with the hotel team to launch Flo's cafe.
This educational and insightful episode delves into fundamental topics like menu development, operational efficiency, and even the process of rebranding their family cafe.
Discover how minor system improvements can elicit substantial changes and solve some of the hospitality industry's most pressing challenges. Our episode amplifies how principles of Quick Service Restaurants (QSR) can be adopted within various hospitality sectors to enhance efficiencies, and...
2024-03-1431 min
The Restaurant Technology Guys Podcast brought to you by Custom Business SolutionsExploring Restaurant Technologies in Hotels: A Conversation with Scot Turner of Auden HospitalityThe podcast episode hosts Scot Turner, founder of Auden Hospitality, a global advisory business based in the UK that assists hoteliers in improving their food and beverage operations. Turner discusses the importance of restaurant technology in hotels and its potential to enhance both revenues and guest experiences. He suggests that hotels should make their restaurant operations separate from the rest and learn from independent restaurants. They should focus on digital experiences as much as physical ones and calls for greater personalization and automation in customer service. Turner also advocates for the implementation of QR ordering and the installation of...
2024-03-1145 min
Hospitality Daily PodcastF&B: Top Mistakes & Biggest Opportunities - Scot Turner, Auden HospitalityScot Turner is the Founder & Managing Director of Auden Hospitality. With over two decades of experience working with prestigious brands and culinary icons (including Dorchester Collection, Alain Ducasse, Intercontinental Hotels, Conrad Hotels, Dominique Ansel, Frederic Vardon, and Harrods) he joins us today to share actionable insights for hospitality providers looking to elevate their food and beverage programs. Listen now to learn:Common Pitfalls: Learn where many hoteliers go wrong with their F&B offerings and how to avoid them.Excellence in F&B: Uncover what truly exceptional F&B looks like and the mindset...
2024-03-0725 minHospitality Huddles012. How To Make The Most Of Your Hotel (and F&B) WebsiteJoin Scot Turner on our latest huddle as he speaks with Omar Boubess of Studio Circa on how to think about your hotel website differently especially when it comes to your F&B outlets.
You can find Omar by visiting his LinkedIn profile below;https://https://www.linkedin.com/in/omarboubess/
Learn more about Studio Circa at https://www.studio-circa.com/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for...
2024-03-051h 09Hospitality Huddles011. Every Restaurant Should Have A PodcastJoin Scot Turner on our latest huddle as he speaks with Jay Ashton about why he thinks every restaurant should have a podcast. This is a great chat for any operator wanting to up their socials game!
You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show.https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only...
2024-02-2759 minHospitality Huddles010. Restaurant Social Media Is Changing... Are You Ready?Join Scot Turner on our latest huddle as he speaks with Heather Cox of Heather Cox Codes about the changing landscape of social media in hospitality including going live in 2024, storytelling, using hashtags properly and how to maximise AI.
You can find Heather by visiting her LinkedIn profile belowhttps://www.linkedin.com/in/heathercoxcodes/
In the show, Heather describes her hashtag generator, here is the link to try it yourself;
https://chat.openai.com/g/g-wAFMOll9s-hashcreator
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www...
2024-02-1957 minHospitality Huddles009. Why Storytelling With Authenticity Is The Key To Employee BrandingJoin Scot Turner on our latest huddle as he speaks with Oli Calivero of Pizza Pilgrims about employee branding and how storytelling is a key strategic tool to put you ahead of the rest to attract and retain the best talent.
You can find Oli by visiting his LinkedIn profile belowhttps://www.linkedin.com/in/olivercavaliero/
In the show, oli describes his people branding framework from this post on LinkedIn;
https://www.linkedin.com/feed/update/urn:li:activity:7087748810449264640/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more...
2024-02-1358 minHospitality Huddles008. The Future of Using Data in the Hospitality Industry.Join Scot Turner on our latest huddle as he speaks with Derek Smith about all things data and what the future looks like for the use of analytics, AI in the industry and why Derek isn't worried about Chat GPT!
You can find Derek by visiting his LinkedIn profile below
https://www.linkedin.com/in/dereksmithcm/
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and wel...
2024-01-091h 03
Hospitality Leadership Podcast - Restaurant and Hotel Leadership.MondayManifest: Attracting People to Hospitality with Scot TurnerExplore the challenges and solutions for attracting, engaging and retaining talent in hotels and restaurants with our MondayManifest with Scot Turner.Don't miss out on some huge guests coming soon on the podcast - Subscribe today.Learn more about your ad choices. Visit megaphone.fm/adchoices
2024-01-0811 minHospitality Huddles007. Why Coaching Should Be Part Of Your People Strategy.Did you know, that middle management are the people in your business that are most exposed to burn out? And, did you know that many are not given the tools to help them deal with the challenges they face everyday?
There is an answer....
In this episode of Hospitality Huddles, the panel discusses how important coaching can be for an organisation and focus on what the benefits are of bringing external coaches in to develop your people.It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
H...
2023-12-201h 22Hospitality Huddles006. We Have To Start Looking At Our Wine Lists More Strategically.Join Scot Turner on our latest huddle as he speaks with Owen Ward about where operators make the most common mistakes in their wine list and why looking at your offer strategically can help you increase revenue.
It was a fantastic chat that was full of takeaways and action points to grow your wine sales.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you in...
2023-12-121h 33Hospitality Huddles005. Curating Food Experiences and Hotels From A Guests PerspectiveJoin Scot Turner on our latest huddle as he speaks with Karl Wilder about a life travelling the world curating food tours and some of the things he learned travelling the world and staying in hotels.
Karl has an infectious viewpoint and some of the topics he raises will resonate with people in the industry.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
See mo...
2023-11-1455 min
Hospitality Huddles004. Shift Your Mindset & Disrupt Your TrainingHave you changed the way you train your people today compared to the way you trained them yesterday? If you answered yes, then its time to disrupt the way you train your people.
In this episode of Hospitality Huddles, the panel discusses how we need to start looking at personalisation, choice, authenticity, speed and user experience to start engaging our teams better.
It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
Host Scot Turner is joined by;Jason Berkowitz - Arrow Up TrainingJulia Smith - BlendKieron B...
2023-11-081h 15Hospitality HuddlesBONUS: In Conversation About Hotel F&BWouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for a bonus huddle to talk about hotel F&B and share Wouter's experience of over 30 years working and running luxury hotels all over the world.It's a great episode for your coffee break to give you some ideas about how you can look at F&B differently and as usual, is full of great ideas from Wouter.Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.Have you seen the only newsletter created for F&B leaders that...
2023-10-2611 minHospitality Huddles003. Hospitality Is A Real Career, We Just Don’t Shout About ItWouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for another huddle to talk about his career, hospitality and how Hospo Life are helping Students and Operators in the industry.
Wouter also shares that so many students who are studying hospitality never actually go into a job in the industry after they complete their studies and how we can change how people think about the industry.
Its a conversation full of insights, knowledge and conversation and one you don't want to miss.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B g...
2023-10-2451 min
Hospitality Huddles002. Is Retention Just An Industry Hype Word?Is retention an industry hype word? Is it actually the best way to measure your people strategies, on this week's Huddle we welcome Michelle Moreno, Matt Grimshaw and Ellie Hickling to answer these questions.
Find out why employee segmentation can help you improve engagement, how a scoring system can aid your senior managers and why tech needs to be adopted and embraced to find those marginal gains.
Episode shout outs include:
StintBrigadTenzoYoudaDerek Smith & Canopy MetricsAndy JonesDavid SalyersKris HallThe Burnt Chef ProjectHospitality Huddles is brought to you by Auden Hospitality working with hoteliers to make F&B great again.
2023-10-121h 04Hospitality Huddles001. The Secrets Behind The Perfect Tech ImplementationAre you a hospitality operator looking to revolutionise your business with technology, but unsure where to start? Or maybe you know you need to change, but the thought of the upheaval is just too much for your team that is already overwhelmed?
Check out this week's episode "The Secrets Behind The Perfect Tech Implementation." where we will be diving deep into the strategies, insights, and practical steps to confidently integrate technology into your operations successfully.
Host Scot Turner is joined by;Troy Hooper - Founder & CEO, Kiwi Restaurant Partners and Co-CEO of Pepper Lunch Restaurants Chris Fletcher - Founder Tech on...
2023-10-081h 06Hospitality HuddlesTRAILER: Hospitality HuddlesHospitality Huddles, where Hospitality Meets Conversation: Unveiling the Industry's Secrets, One Huddle at a Time.
We are bringing together industry thought leaders and some of the most creative minds shaping the future of hospitality from all around the world to share insights tackling the pain points operators just like you face everyday.
Together, we'll explore the heart and soul of this ever-evolving industry, one huddle at a time.
2023-10-0801 min
Turning the TableScot Turner | Why Investing in Training and Development Leads to Greater Employee SatisfactionScot Turner | Why Investing in Training and Development Leads to Greater Employee Satisfaction"We're in an amazing period now, where the workforce is more creative than ever. It's time to embrace technology and different values and unleash our industry's potential for the next level of success." ~ Scot TurnerIf you're feeling frustrated and overwhelmed by the constant turnover in your restaurant staff, despite your efforts to provide training and development opportunities, then you are not alone! Despite investing time and resources into onboarding and skill-building programs, you may find that employees still choose...
2023-09-2346 min
The Local Marketing LabCreate raving fans in your local community with Scot TurnerScot Turner, the Chief Ambassador at The Burnt Chef Project and the founder of Auden Hospitality, draws from his 20 years of experience in the food and beverage industry within the hotel space to share insights on local marketing strategies to create raving fans in your local community.In this episode, you'll learn: Why tailoring marketing strategies to specific locations can revolutionize your outreach.The art of building and maintaining loyal fans in your local community.The potential of LinkedIn in your B2B marketing endeavors.Tips for using TikTok in personal branding and boosting audience interaction.How...
2023-09-2129 minHospitality Leadership Podcast - Restaurant and Hotel Leadership.How To Inspire Your Employees with Scot Turner of Auden HospitalityIt's no secret that the restaurant and hospitality industry are struggling to attract people to the industry. It's a well publicised fact that supply outstrips demand when it comes to hospitality jobs.But why is that?Join me as I chat with Scot Turner of Auden Hospitality about how we can inspire our people, and in turn, inspire a new generation of hospitality employees.WANT TO WORK WITH ANDY? Jump on a FREE strategy session here to see how a partnership can help you, your leadership team or your business.Check out RotaCloud: Find out how to transform your people...
2023-07-281h 07