Shows
Retailgentic: Agentic Commerce meets Retail and BrandsMatt Nichols Returns: What 2025 Got Right (and Wrong) About Agentic CommerceMatt Nichols is back, and a lot has changed since his first appearance on Retailgentic. Scot and Matt revisit the predictions he made six months ago, look at what came true far faster than expected, and dig into the infrastructure challenges that still stand between us and frictionless agentic transactions. From SKU mapping and API-first checkout to the economics of feeds and the future of retailer traffic, this episode is a full-stack view of where Agentic Commerce stands at the end of 2025, and what’s coming in 2026.If you want more of Matt’s backstory and Commerce Vent...
2025-12-1852 min
Retailgentic: Agentic Commerce meets Retail and BrandsA Conversation with Luca Fiaschi of PyMC Labs: Synthetic Consumers & the Future of Product TestingIn this episode of Retailgentic, Scot sits down with Luca to unpack a research paper that blends academic rigor with real-world implications:“LLMs Reproduce Human Purchase Intent via Semantic Similarity licitation of Likert Ratings.”The paper, co-authored with Colgate-Palmolive researchers, explores whether AI can accurately simulate human reactions to product concepts, enough to replace or accelerate traditional consumer panels, which are slow, expensive, and hard to scale.This one goes deep, but in ways that any retail or AI leader should care about. Scot and Luca discuss:Colgate’s Challenge: How to test produc...
2025-12-1153 min
Retailgentic: Agentic Commerce meets Retail and BrandsMike Edmonds Explains PayPal’s Agentic Roadmap & AI Checkout FutureIn this episode of Retailgentic, host Scot sits down with Mike Edmonds, PayPal’s VP of Agentic Commerce & Commercial Growth, to unpack the massive pivot PayPal has made into the Agentic Commerce era, and what it means for retailers, brands, platforms, and developers.Mike goes deep on:PayPal’s Agentic Bet: Why PayPal is going all-in on Agentic CommerceMerchant Anxiety, Explained: The real reason so many merchants are anxious about LLMsInstant Checkout 2.0: Where PayPal sees Instant Checkout heading nextWallets as Identity: Why wallet identity will matter more than ever2030 Predictions: Mike’s bold predictions for shopping agents...
2025-12-0439 min
Retailgentic: Agentic Commerce meets Retail and BrandsHUMAN Security’s Stu Solomon: Inside the Agentic Internet and the 1300% Surge in AI TrafficIn this episode of the Retailgentic Podcast, Scot talks with Stu Solomon, CEO of HUMAN Security, the company analyzing 20+ trillion digital interactions every week to detect bots, fraud, and now agentic AI behavior. Stu breaks down:Why bots now exceed human trafficThe 1300% growth in agentic activityHow HUMAN identifies good vs. bad botsThe rise of agentic logins, navigation, and even checkoutsWhy spoofing of ChatGPT and Perplexity traffic is explodingWhat retailers need to know about letting AI agents crawl their sitesThe coming world of agent-to-agent commerceIf you’re preparing for the future of retail, ad tech, AI commerce, or...
2025-11-2552 min
The Jason & Scot Show - E-Commerce And Retail NewsEP333 - Jason Del Rey The AisleEP333 - Jason Del Rey The Aisle http://jasonandscot.com Chapters 0:39 Welcome to the Json and Scott Show 2:23 The Amazon Book Debate 7:43 Inside Jason's Media Journey 10:50 Jason's New Venture 11:14 Launching The Aisle 19:25The Name Game 21:53 Blocking Bots on The Aisle 24:53 Sneak Peek of Upcoming Interviews 32:05 Is It a Bubble? 39:00 Exploring Conversational Commerce 46:10 Upcoming Event Insights 49:31 How to Subscribe to The Aisle 50:12 Closing Thoughts and Thanks 50:24 Predictions for AI Integration 54:02 Closing Thoughts on Industry Standards Welcome back to the Jason and Scot Show, where we celebrate episode 333 with a truly special guest. Recorded on...
2025-11-2250 min
Retailgentic: Agentic Commerce meets Retail and BrandsSalesforce’s Nitin Mangtani on Agentic Commerce, ACP, and the Future of AI ShoppingIn this episode of Retailgentic, Scot sits down with one of the most influential product leaders in commerce technology: Nitin Mangtani, SVP & GM of Salesforce Commerce Cloud. Their relationship goes back almost two decades, intersecting at Google, during the rise of online shopping, and now again at the dawn of agentic commerce. Nitin shares his journey from supply chain analytics at i2 Technologies, to building Google’s earliest commerce products, to founding and scaling PredictSpring, and finally leading Salesforce’s reinvention of unified and agentic commerce. This conversation is packed with history, strategy, and forward-looking insights into where AI shop...
2025-11-2054 min
The Jason & Scot Show - E-Commerce And Retail NewsEP332 - Kelly Goetsch Order Network eXchange (onX) StandardEP327 - Kelly Goetsch Order Network eXchange (onX) Standard http://jasonandscot.com In this episode of the Jason & Scot Show, recorded on Thursday, November 6th, hosts Jason Goldberg and Scot Wingo welcome back Kelly Goetsch, now the President of Pipe17. They dive deep into the evolving landscape of e-commerce, order management, and the impact of AI on consumer experiences, taking us on a journey through the dynamic developments of the industry. The conversation kicks off with a nostalgic nod to a previous episode, highlighting the rapid shifts in technology...
2025-11-1855 min
Retailgentic: Agentic Commerce meets Retail and BrandsInside PayOS with Jonathan McGowan: How Agentic Payments Will Power the AI Shopping RevolutionIn this episode of Retailgentic, host Scot Wingo sits down with Johnathan McGowan, co-founder & CEO of PayOS, to discuss how AI agents will handle payments safely and compliantly.From Visa and Mastercard partnerships to the first live Agentic token transaction, Johnathan explains how “day-one-ready” infrastructure will power the future of Agentic Commerce.Timestamps:01:56 — Meet Johnathan McGowan, co-founder of PayOS04:00 — From Visa to PayOS: the founding story06:40 — What Agentic Payments really mean08:10 — Partnering with Visa & Mastercard10:25 — “Day-one-ready” vs new payment rails12:50 — What PayOS actually does15:30 — Agent builders and early use cases18:40 — U...
2025-11-1141 min
Always Off Brand"What is Amazon Doing With Agentic AI Hash Out Session?" with Scot Wingo & Danny SilvermanSo Scotty O keeps seeing a chart that has a solar system of all the current players with OpenAI and all the rest of the AI players. This wonderful CBInsights chart has Amazon up alone in the corner. So we get 2 of the leading voices in Agentic and Amazon on the show, Scott Wingo, Founder CEO of RefiBuy, Host of Retaigentic podcast and newsletter. Then bring in the Amazon veteran who writes one of the best ecommerce summary newsletter, Weekly Ecommerce Review and is Founder of Silverstream Consulting, Danny Silverman. First Scot Wingo shows us breaking news of how...
2025-11-0657 min
Retailgentic: Agentic Commerce meets Retail and BrandsOpenAI Chief Economist Ronnie Chatterji: "How People Use ChatGPT" Deep Dive DiscussionOpenAI’s Chief Economist Ronnie Chatterji joins Scot Wingo on the Retailgentic Podcast to unpack OpenAI's recent National Bureau of Economic Research working paper "How People Use ChatGPT".From asking vs. doing to AI-powered shopping behavior, this deep dive reveals how generative AI is transforming the economy and how soon “agentic” commerce will redefine online retail.This episode is more than a window into OpenAI, it’s a look at the data shaping how humans and agents will interact, shop, and make decisions in the years ahead. If you care about where AI is really headed...
2025-11-0630 min
Retailgentic: Agentic Commerce meets Retail and BrandsCaila Schwartz on Salesforce’s Holiday Forecast: Agentic Discovery, Loyalty, and “Discount Chicken”In this episode of Retailgentic, Salesforce’s Director of Strategy and Consumer Insights Caila Schwartz joins Scot Wingo to break down Salesforce’s 2024 Holiday Forecast, and how AI agents like ChatGPT, Perplexity, and Gemini are transforming the path to purchase.They cover:How 21% of global holiday spend will be influenced by AIWhy discovery (not discounts) is this year’s themeWhy Baby Boomers are finally using ChatGPT for shoppingHow Gen Z is bringing the mall back with AI in handThe return of “Discount Chicken” and the Tuesday-after-Cyber-Monday surpriseTimestamps:00:00 – Welcome + Caila intro01:00 – What Salesforce’s C...
2025-10-3053 min
Retailgentic: Agentic Commerce meets Retail and BrandsManil Uppal on Solving Agentic Checkout: How CartAI Is Building the Execution Layer for AI CommerceIn this episode of Retailgentic, Scot Wingo talks with Manil Uppal, Founder & CEO of CartAI, about building the “execution layer” of agentic commerce, where AI agents don’t just recommend products, they buy them. From his early startups acquired by H-E-B and UPS to his vision for CartAI, Manil shares how his team is solving the hardest problem in agentic shopping: completing checkout seamlessly across any retailer.Key Timestamps00:02:00 – Manil’s background: from delivery startups to AI infrastructure00:09:00 – The “aha” moment: from “Where to Buy” to “Go Buy It”00:15:00 – The 3 layers of Agentic Commerce: Catalog, Payments, Checkout00:20:00...
2025-10-2348 min
Remarkable Retail PodcastGovernment Shutdown Retail Math, Zombie Retailers Come Back from the Dead, and the Future of Agentic Commerce (feat. Scot Wingo)The Weekly News RundownThe episode opens with a fast-moving retail update. New DataWeave analytics reveal that Nike has raised prices significantly — by 17 percent for footwear and 14 percent for apparel — as tariff cost mounts, potentially disrupting their turnaround plans. Steve and Michael then examine the continuing U.S. government shutdown and its potential economic ripple effects. Despite flagging consumer confidence, September retail sales surged 5.4% year-over-year, led by sporting goods and apparel, while big-ticket categories such as furniture and home improvement stalled. They turn next to Adobe's holiday sales forecast, calling for 5.3 percent online growth — the slowest in years...
2025-10-1449 min
Retailgentic: Agentic Commerce meets Retail and BrandsTurning the Tables: Kiri Masters Interviews Scot Wingo on Agentic Commerce & AI ShoppingIn this special Retailgentic episode, guest host Kiri Masters turns the tables on our regular host, Scot Wingo (CEO, ReFiBuy). They unpack the next big retail revolution, Agentic Commerce, and what it means for shoppers, retailers, and brands as AI shopping agents like ChatGPT and Perplexity redefine discovery, loyalty, and checkout.Scot shares the lessons behind ChannelAdvisor, Spiffy, and now ReFiBuy, plus why messy product catalogs, ad overload, and loyalty programs will determine who wins in the AI marketplace era.⏱️ Key Timestamps00:00 – Intro: Kiri turns the tables02:15 – Scot’s early career & first startup07:50 –...
2025-10-141h 01
Retailgentic: Agentic Commerce meets Retail and BrandsJason Nyus: President & GM at Shopware on Agentic Commerce, Open Ecosystems, and the Future of CheckoutIn this episode of the Retailgentic Podcast, Scot Wingo sits down with Jason Nyus, General Manager of North America at Shopware, a leading open-source e-commerce platform. Jason brings over 25 years of experience (20+ at Digital River) to unpack where e-commerce is heading, why Shopware is betting big on agentic commerce, and how the Agentic Commerce Alliance could shape the industry’s future.Timestamps:02:00 – Jason’s 25-year journey in e-commerce, from Digital River to Shopware06:00 – The early days of app stores: Nokia, Blackberry, Microsoft09:45 – Why Digital River pivoted and what commoditization taught him13:00 – Why Shopware sees opportu...
2025-09-3049 min
Retailgentic: Agentic Commerce meets Retail and BrandsJordi Montes: Founder+CEO Simple Checkout, From Crypto to Agentic PaymentsOn this special Retailgentic episode, we sit down with Jordi Montes, CEO & co-founder of SimpleCheckout.ai, who officially launched today. Jordi shares his journey from Bitcoin’s Lightning Network to building a unified checkout and payment framework for AI agents. We dive into why agentic payments matter, what SimpleCheckout solves, and how it could reshape the future of online retail.Timestamps:00:01:55 – Jordi’s background: from TravelPerk to Lightning Network00:05:30 – The “sci-fi moment” that inspired SimpleCheckout00:12:00 – Why payments must evolve beyond the browser00:18:00 – Mapping agentic commerce to the travel industry model00:23:00 – Competing visions: SimpleCheckout vs. PayOS vs. Nacuda00:31:00 – T...
2025-09-3049 min
Retailgentic: Agentic Commerce meets Retail and BrandsMelissa Minkow on Agentic Commerce, Loyalty, Consumer Habits, and Retail’s FutureIn this episode of the Retailgentic Podcast, Scot Wingo sits down with Melissa Minkow, Global Director of Retail Strategies & Insights at CI&T. Melissa shares her perspective on consumer behavior, why ingrained shopping habits stick, and how agentic commerce will shape the future of retail.We cover:- Why consumer habits are so hard to change, even in grocery shopping- Exclusive sneak peek: fresh survey data showing 75% of consumers now use AI in their path to purchase- How agentic commerce could transform loyalty, pricing, and even group buying- Lessons from...
2025-09-2549 min
Retailgentic: Agentic Commerce meets Retail and BrandsFrom Columbia to Custom AI, an Agentic Commerce Deep Dive | Amine Allouah, My Custom AIDr. Amine Allouah completed his PhD at Columbia Business School, specializing in algorithmic game theory and optimization in multi-agent systems. After leading applied science work at Meta across ads, notifications, and marketplace teams, he co-founded My Custom AI to help enterprises deploy tailored AI solutions. His work bridges deep theory with practical applications, shaping how businesses think about LLMs, agents, and the economics of AI.This week on Retailgentic, we’re joined by Dr. Amine, co-founder of My Custom AI and one of the sharpest minds at the intersection of AI, economics, and retail. In this conversation, we...
2025-09-181h 02
Retailgentic: Agentic Commerce meets Retail and BrandsThe Predictive Enterprise and the Future of Agentic Commerce | Kasey Lobaugh, C Futurist Consumer Industry @ DeloitteIn this episode of Retailgentic, Deloitte’s Chief Futurist Kasey Lobaugh joins us to explore the future of agentic commerce. Kasey has spent nearly three decades advising global retailers, brands, and manufacturers. He launched Deloitte Digital, now a multibillion-dollar business, and today leads Deloitte’s Future of the Consumer Industry platform. Known for coining the “great bifurcation” of consumers, Kasey helps executives anticipate disruptive forces and chart strategy amid seismic change.Scot and Kasey unpack the forces reshaping commerce and the role of AI:Six forces shaping the consumer industryThe great bifurcation of value vs. convenience shoppers...
2025-09-1158 min
Retailgentic: Agentic Commerce meets Retail and BrandsAgentic Commerce, AI Shopping, and the End of the Funnel | Andrea Leigh, Allume GroupWhat happens when the marketing funnel collapses and AI takes over discovery? Scot Wingo talks with Andrea Leigh, Amazon veteran and CEO of Allume Group, about the latest Allume Insider Report (AIR).We cover:• How ~60% of shoppers now use AI for product research• “Value” as price and purpose (Gen Z, resale, circular)• Social commerce’s rise and the blur between entertainment & shopping• Why D2C sites are crucial for AI readability• The shaky future of retail media networks and SEOAndrea pulls back the curtain on how AI, value, and entertainment ar...
2025-09-0452 min
Retailgentic: Agentic Commerce meets Retail and BrandsAI Shopping Agents & the Future of Commerce | Alex Rampell, Andreessen HorowitzWhat happens when more than half of online shopping traffic comes from AI agents, not humans?In this episode of the Retailgentic Podcast, Scot Wingo sits down with Alex Rampell, General Partner at Andreessen Horowitz, to unpack the seismic shift happening at the intersection of AI, commerce, and payments.We cover:Is Google really screwed? (and why AI threatens its business model)The future of agentic commerce & attribution warsLessons from TrialPay, Affirm, and affiliate marketingHow platforms like ChatGPT could become checkout destinationsWhy “optimization” may be the killer feature of AI shopping agentsIf you’...
2025-08-2631 min
Retailgentic: Agentic Commerce meets Retail and BrandsThe Psychology of AI in Commerce: Agentic Shopping and Consumer Behavior | Luca Cian, Marketing ProfessorWhat happens when consumers start trusting AI agents more than friends for shopping advice? On this episode of Retailgentic, we welcome Professor Luca Cian from the University of Virginia’s Darden School of Business.Luca brings a unique perspective as a psychologist turned marketing scholar whose research spans visual persuasion, AI adoption, and consumer trust. We dive deep into how shoppers perceive AI in utilitarian vs. hedonic purchases, why trust in AI depends on “augmented decision-making,” and how brands should prepare for an AI-first retail future.From the paradox of choice to the emerging world of “Ge...
2025-08-211h 02
Best Ever PodcastBuilding Startups, Scaling Yourself, with Scot WingoWhat if success in business didn’t require burning out, but instead came from building intentionally, listening deeply, and surrounding yourself with people who make you better? In this episode, Scott talks with serial entrepreneur and investor Scot Wingo: founder of five companies, three-time successful exit, and driving force behind the Triangle Tweener Fund. From growing up with a mainframe computer in his living room to leading coast-to-coast operations, Scot shares how curiosity, grit, and systems thinking have shaped his journey. He opens up about scaling from startup to $80M+, building teams of “go-to” people, and creating a personal operat...
2025-08-211h 03
Retailgentic: Agentic Commerce meets Retail and BrandsRetail Media’s Future, Agentic Shopping, and the AI Disruption Ahead | Kiri Masters, Retail Media Industry AnalystKiri Masters, founder of Bobsled Marketing and Retail Media Breakfast Club, joins the Retailgentic Podcast to unpack the future of retail media. We cover the economic drivers of onsite and offsite ads, why loyalty programs could be a hidden moat in the age of AI, and how agentic shopping may challenge even the biggest players.Timestamps:00:00 – Intro & Welcome01:30 – Kiri’s path from banking to launching Bobsled Marketing06:40 – Selling the agency and life after acquisition11:05 – The launch of Retail Media Breakfast Club14:20 – Economic foundations of retail media (onsite, offsite, trade)20:55 – The threat of agentic sho...
2025-08-0749 min
Retailgentic: Agentic Commerce meets Retail and BrandsAI-Native Brands, Agentic Commerce, and the Future of Retail | Karl Haller, IBMIn this episode of the Retailgentic podcast, we sit down with Karl Haller, Partner at IBM Consulting and leader of their Consumer Industry Center of Competency. Karl brings deep insight into the retail, CPG, and fashion sectors, sharing how AI is reshaping enterprise operations, from store-level automation to the rise of agentic shopping and AI-native brands.We explore:How IBM uses AI internally to save billionsThe future of AI-native startups with 5x leaner orgsWhat retailers need to know about agent-based shoppingHow personalization and dynamic pricing could transform the consumer experience📍 Timestamps:00:00 – Intro...
2025-07-3147 min
Retailgentic: Agentic Commerce meets Retail and BrandsAmazon's Secret Plan to Beat Walmart with AI Vans & Micro-Fulfillment | Interview with Brittain LaddAmazon is quietly building the future of grocery and retail logistics and former Amazon exec Brittain Ladd is here to break it all down.In this exclusive conversation, Brittain reveals never-before-shared insights into Amazon's local vending machines (LVMs), robot-powered Rivian vans, and the AI-driven strategy to dethrone Walmart in grocery. He also discusses Amazon's ambitions in third-party logistics and why they might one day buy the USPS.Whether you're into e-commerce, logistics, or the future of automation, this is an episode you don't want to miss.Timestamps:0:00 – Intro & Brittain Ladd background2:00 – Inst...
2025-07-2936 min
The Jason & Scot Show - E-Commerce And Retail NewsEP328 - News, Answer Engine WeekEP328 - Navigating E-commerce News and Innovations in AI Answer Engines for Commerce 0:36 Welcome to the Jason and Scot Show 4:53 Consumer Trends in Retail 5:03 Upcoming Retail Events 8:42 Insights on E-commerce Growth 10:35 Earnings Season Insights 44:13 Amazon Prime Day Analysis 51:30 New Developments with Alexa 56:00 Predictions for the Holiday Season In this episode of the Jason and Scot Show, recorded on Thursday, July 23rd, Jason and Scot delve into the latest shifts within the e-commerce landscape, emerging consumer trends, and the role of Artificial Intelligence in retail transformation. Jason has been on the r...
2025-07-2858 min
Always Off Brand"Will LLM's Give Amazon Serious Competition?" with Scot WingoThis week, the AOB gang gets one of the industry's most important figures in ecommerce, Scot Wingo! The former co-founder and chairman of Channel Advisors, Spiffy and now ReFiBuy.ai. He has been the co-host of the OG of retail and ecommerce podcasts, Jason and Scot Show which is the source of truth with Scot and Jason "Retail Geek" Goldberg. Scot's new podcast is RetaiGentic and he puts on an AI class for Summer, Scott and Hayley on how these LLM's might just be the competition Amazon and all marketplaces and ecommerce needs? Enjoy Always Off Brand is always...
2025-07-241h 05
Retailgentic: Agentic Commerce meets Retail and BrandsComet in Action: The Future of AI Shopping Agents | Retailgenic Live DemoMissed the Retailgenic livestream? We’ve got you covered. In this special replay, Scott Wingo walks you through the rise of agentic browsers, gives a full demo of Perplexity’s new browser Comet, and explores how tools like Comet are transforming shopping as we know it. From multi-tab research to automatic cart additions and product comparisons, this is your front-row seat to the next generation of AI-driven commerce.Highlights include:What makes agentic browsing different from traditional searchHow Comet leverages your local context to automate tasksA live showdown of Comet vs. Amazon, Target, and WalmartA surprise appe...
2025-07-2442 min
Cocktails & Commerce PodcastC&C Pod - Scot Wingo, Founder & CEO of ReFiBuy & RetailgenticThis week Bill and I are joined by Scot Wingo, founder and CEO of early-stage agentic commerce start-up, ReFiBuy and the podcast and Substack Retailgentic - where he focuses on Agentic Commerce. When we wanted to focus on the topic of Agentic Commerce, we could think of no one better than Scot to come on and talk about.Scot is a serial entrepreneur with an impressive and long background in commerce. Scot founded Channel Advisor in 2001, and later took it public in 2013. He later started Spiffy to explore digital car care services and this year he started...
2025-07-181h 01
Retailgentic: Agentic Commerce meets Retail and BrandsGenerous: The AI Gifting Assistant Changing How We Shop | Kyle Montgomery, CEO @ GenerousKyle Montgomery, founder of Generous, joins Retailgenic to talk about building an AI-powered gifting agent that actually feels human. From his background in e-commerce to the "20 nieces and nephews" moment that sparked his startup journey, Kyle unpacks what it takes to build an agentic marketplace and why gifting is the perfect place to start.Sign up for the waitlist: https://meetgenerous.comFollow Kyle: https://www.linkedin.com/in/kyleamontgomery/⏱️ Key Timestamps:Timestamps:00:00 – Hands on the wheel: what autonomy in gifting looks like02:05 – Meet Kyle Montgomery, founder of Generous04:00 – Kyle’s bac...
2025-07-1734 min
Retailgentic: Agentic Commerce meets Retail and BrandsAI Agents That Shop for You? Nekuda Is Building the Future of Payments | Ayal Karmi, CEO @ NekudaCan your AI assistant really shop for you? What happens when the “Buy Now” button isn’t clicked by a person? In this episode, Nekuda CEO Ayal Karmi explains how his company is rethinking payments for a world where autonomous agents act on our behalf.We talk about:• The lightbulb moment from a failed pizza-ordering agent• Why authorization (not just authentication) is the future• Real-world agent examples: fashion stylists, car modders• Competing (and not competing) with Stripe & PayPal• Raising a seed round led by Madrona, with Visa & Amex on board🔗 Visit Nekuda: https...
2025-07-1042 min
Retailgentic: Agentic Commerce meets Retail and BrandsAgentic Shopping, Retail Data, & AI's Future | Ananda Chakravarty, VP Research @ IDC Retail InsightsIn this episode of Retailgenic, Scot Wingo welcomes Ananda Chakravarty, VP of Research at IDC’s Retail Insights Group. Ananda shares his decades of retail and technology experience spanning Monster, Staples, Oracle, Diebold Nixdorf, and Forrester to help break down:The real definition of Agentic AIHow retailers must prepare their data and sites for AI agentsWhy product discovery is ripe for AI-driven transformationThe massive implications for pricing, loyalty, personalization, and retail mediaHow agent-to-agent commerce may soon reshape buying behavior entirelyThis is a must-listen for anyone thinking about the future of retail, commerce, and AI.
2025-06-2649 min
Retailgentic: Agentic Commerce meets Retail and BrandsWhy the Next Billion-Dollar Brand Won’t Have a Website | Roy Rubin, Entrepreneur and InvestorIn this episode of Retailgenic, host Scot Wingo sits down with Roy Rubin, co-founder of Magento and General Partner at R-Squared Ventures, to explore the future of e-commerce in an AI-driven world.Roy shares why he believes the next billion-dollar DTC brand won’t even need a website, what agentic shopping means for the future of retail, and how platforms like Shopify and Amazon may get disrupted next.We also dive into:The founding story and evolution of MagentoWhat went wrong (and right) during its acquisition by eBay and later AdobeHis prediction that AI ag...
2025-06-1948 min
The Jason & Scot Show - E-Commerce And Retail NewsEP327 - Agentic CommerceEP327 - Agentic Commerce Happy Fathers Day! In this exciting episode of the Jason & Scot Show, recorded on Friday, June 6th, 2025, hosts Jason Goldberg and Scot Wingo dive into the latest happenings and insights in the world of strategic e-commerce, AI technologies, and retail innovations. This episode picks up where Episode 326 left off, continuing the engaging conversation sparked by their recent discussions around AI and its implications for the retail sector. Kicking off, the duo discusses the monumental news that Fiji Simo, the former CEO of Instacart...
2025-06-1446 min
The Jason & Scot Show - E-Commerce And Retail NewsEP326 - Are Retail Media Networks Mid?EP326 - Are Retail Media Networks Mid? Happy Fathers Day! In our previous episode (326) Jason made a comment about retail media networks sometimes being over-hyped. In response, Scot recruited all his friendsd in the the industry and inticed Kiri Masters to make a rebutle. Which she did via two part linked-in post and a podcast. So in this episode Jason doubles down and defends his position on retail media networks. In addition to covering the state of retail media networks, Scot introduces his new Retailgentic sub-stack which...
2025-06-1453 min
Retailgentic: Agentic Commerce meets Retail and BrandsAgentic Commerce, AI Checkout, and the Future of Retail | Matt Nichols, Commerce VenturesIn this episode of Retailgenic, host Scot Wingo sits down with Matt Nichols, General Partner at Commerce Ventures, to unpack the future of agentic commerce, the evolving role of AI shopping agents, and the new infrastructure needed to support them.Matt shares:- Why enriched product catalogs will power LLM-driven shopping- How AI-native checkout layers could disrupt traditional eCommerce- What retailers and marketplaces must decide about exposing data to AI platforms- Insights into Commerce Ventures’ investment thesis and portfolio companies like Kevel, Portless, and OptiversalFrom personalized re...
2025-06-1253 min
Retailgentic: Agentic Commerce meets Retail and BrandsRetail Media, GenAI & Agentic AI Shopping | Sucharita Kodali, ForresterIn this episode, Scot Wingo is joined by Forrester retail analyst Sucharita Kodali to dive into the emerging world of agentic shopping and the growing influence of generative AI in commerce. They cover:- The explosion of retail media networks- Why marketplaces are making a comeback- OpenAI’s retail ambitions (and that Instacart CEO hire)- GenAI adoption across retail use cases- The rising threat to Google from TikTok and AI search- What’s actually agentic vs. “faugentic”⏱ Notable Timestamps:00:06 – What is Retailgenic and what’s at st...
2025-06-0535 min
Retailgentic: Agentic Commerce meets Retail and BrandsHow AI Agents Are Already Transforming Retail | Michelle Grant, SalesforceIn this episode of Retailgentic, Scot Wingo is joined by Michelle Grant, Director of Strategy & Insights for Retail and Consumer Goods at Salesforce. Michelle brings powerful insights from Salesforce’s massive retail data sets, surveys, and first-hand industry experience.They dive deep into:🧠 How Gen Z is driving the adoption of AI shopping agents📊 Data from Salesforce’s Connected Shoppers Report🤖 Where AI agents are showing up in real-world retail—from customer service to marketing and inventory📈 What brands and retailers must do to stay relevant in the agentic future💬 Why websites aren’t going...
2025-06-0346 min
The Jason & Scot Show - E-Commerce And Retail NewsIntroducing: Retailgentic - A New Pod Focusing on GenAI Shopping Agents and the impact on retail: RetailgenticGreetings Jason and Scot show listeners. Today we are cross posting the first episode of a new podcast from Scot Wingo, the 'Scot' from Jason and Scot. Don't panic! The Jason and Scot show is still alive and kicking - Jason's schedule has limited our time together, but we're working on it. While you wait, Scot has a new podcast that is focused on an area he's excited about - the disruption coming from AI Shopping agents. This podcast has three elements: Retailgentic substack - www.retailgentic.com - Regular long-form content on strat...
2025-05-2935 min
Retailgentic: Agentic Commerce meets Retail and BrandsThe Future of AI Shopping Agents: Welcome to RetailgenticWelcome to the very first episode of the Retailgentic Podcast, your guide to the fast-emerging world where AI agents meet retail and e-commerce.In this foundational episode, host Scot Wingo lays out:Why AI shopping agents may be even more disruptive than marketplacesWhat “agentic commerce” actually means (and what doesn’t count)Who the major players are today — and who’s coming nextThe three phases of the shopping journey: Research → Find → BuyWhat brands and retailers need to consider: Embrace or block?The emerging payment protocols and agentic frameworksKey predictions about Apple, Meta, Stripe, and the Chinese playersWhy loy...
2025-05-2934 min
Retailgentic: Agentic Commerce meets Retail and BrandsRetailgentic Trailer: AI Shopping, Retail, and the Future of EcommerceWelcome to Retailgentic, the podcast where we explore the fast-evolving intersection of retail, ecommerce, and Agentic AI, what we call Retailgentic.Hosted by Scot Wingo, this show is your partner in navigating a future where AI agents shop on behalf of humans, reshaping everything from payments and checkout to customer loyalty and digital advertising.In this trailer, we introduce the mission, stakes, and big questions ahead. If you’re a brand, retailer, or vendor looking to stay ahead of the curve, you’re in the right place.🎧 Subscribe now and get ready to rethink...
2025-05-2701 min
The Jason & Scot Show - E-Commerce And Retail NewsEP324 - Amazon Q4 EarningsEP324 - Amazon Q4 Earnings In this episode we do a deep dive into Amazon Q4 and Full Year 2024 results. Amazon had an overall strong quarter with record profits from their retail business unit. Amazon GMV grew 11% in 2024 vs. 2023, almost three times as fast as the retail industyr as a whole. Amazon's North American GMV also nearly matched Walmart's in 2024 (Walmart reports it's Q4 results next week). We also cover the impacts and implicates of the de minimus ban in the US (which was lifted after only 4 days).
2025-02-1252 min
The Jason & Scot Show - E-Commerce And Retail NewsEP322 - 2024 Holiday RecapEP322 - 2024 Holiday Recap Episode Summary: In today's episode of the Jason & Scot Show, Jason and Scot recap the 2024 holiday season, and give a preview of the upcoming NRF Big Show. The week of January 20th, we'll be publishing our annual predictions show. If you enjoyed the episode, help us reach more listeners by leaving a five-star review on Apple Podcasts. Thanks for tuning in! Episode 322 of the Jason & Scot show was recorded on Wednesday, January 8th, 2025.
2025-01-1145 min
The Watson WeekendWatson Weekend LIVE with Scot WingoThis week, we’re thrilled to welcome Scot Wingo, a 4-time serial entrepreneur and co-host of the popular Jason and Scot Show, to Watson Weekend! 🎙️Scot has built some incredible ventures like ChannelAdvisor and Spiffy while passionately supporting startups in North Carolina through the Tweener List and Tweener Fund. Now, he’s joining us to tackle some big questions—and maybe throw a few curveballs along the way! ⚾What’s on the agenda?✅ A This or That Quiz✅ Insights into Scot's podcast, being in stealth mode, and what makes North Carolina so special.✅...
2024-12-2759 min
Triangle Tweener TalksScot Wingo: Stingray -> AuctionRover -> ChannelAdvisor -> Spiffy -> Triangle Tweener FundWelcome to Triangle Tweener Talks, where we share stories from founders about how they got to where they are today. The first founder we’re hearing from is the man who will be hosting this podcast - serial entrepreneur and general partner of the Triangle Tweener fund, Scot Wingo.Where to Find Scot Wingo:Linkedin: https://www.linkedin.com/in/thescotwingo/Tweener Times: https://www.tweenertimes.com/X: https://x.com/scotwingoIn this episode:(00:01:30) Bill Gates and Mark Zuckerberg? That's not my story.(00:05:30) Here's how to get a lamborghini.
2024-10-151h 01
The Jason & Scot Show - E-Commerce And Retail NewsEP320 - News, First Half Recap, Early Holiday PreviewEP320 - News, First Half Recap, Early Holiday Preview http://jasonandscot.com 0:23 Welcome Back After Hiatus 2:51 Upcoming Events in Retail 7:28 GroceryShop 16:02 Retail Growth Trends 21:28 Concerns for Holiday 2024 30:27 The De Minimis Provision 40:27 TikTok's Impact on E-commerce In this episode of The Jason and Scot Show, we discuss the current state of retail and e-commerce. We analyze macroeconomic factors impacting the retail landscape, noting a 3.4% growth in core retail and a maturation of e-commerce, dominated by giants like Amazon and Walmart. We address consumer sentiment heading into the holiday season and the potential...
2024-09-1746 min
The Jason & Scot Show - E-Commerce And Retail NewsEP319 - Amazon Q1 2024 RecapEP319 - Amazon Q1 2024 Recap http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode Summary: In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep into Amazon's first quarter results for 2024, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI...
2024-05-071h 07
Founder SharesThe Force is Strong with this One – Success and Paying it Forward with Co-Founder of ChannelAdvisor and Spiffy Scot WingoEver wondered how successful entrepreneurs navigate through challenges and achieve groundbreaking success? In our latest podcast episode, we dig into the remarkable journey of Scot Wingo. From founding companies like Stingray and ChannelAdvisor to revolutionizing traditional business models with Spiffy, Scot embodies the spirit of innovation. But what sets him apart? Join us as we uncover Scot's secret sauce – mentorship, seizing opportunities, and strategic decision-making. Looking to carve your path to success? Tune in to discover how Scot's experiences and insights can guide you through the maze of entrepreneurship.Hosted by Trevor Schmidt, Founder Shares is brought to...
2024-03-2952 min
The Jason & Scot Show - E-Commerce And Retail NewsEP318 - Temu Deep Dive with Earnest AnalyticsEP318 - Temu Deep Dive with Earnest Analytics Episode Summary: In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep Temu, the online marketplace operated by the Chinese e-commerce company PDD Holdings, that has become the fastest growing retailer in history. Joining us on the episode is Michael Maloof is the Head of Marketing for Earnest Analytics. Earnest works with world-class data partners to acquires, anonymize, and productize insight about the entire U.S. Economy. They have posted numerous insights about Temu in the US this year:
2024-03-1542 min
The Jason & Scot Show - E-Commerce And Retail NewsEP317 - Amazon Q4 ResultsEP317 - Amazon Q4 Results Episode Summary: In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon's fourth-quarter results for 2023, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q1 2024. Amazon had a strong Q4 earnings report, beating analyst expectations for revenue and income. In fact, it was Amazon's most profitable quarter ever. Retail sales...
2024-02-0838 min
The Jason & Scot Show - E-Commerce And Retail NewsEP316 - Annual Predictions 2024EP316 - Annual Predictions 2024 Jason visited the Walmart Neighborhood Market in Pea Ridge, Arkansas featuring drone delivery. Here is a video for those interested. 2023 Predictions Recap Jason: At least 2 retail bankruptcies (besides Party City) Yes BNPL Consolidation (Klarna, Affirm, Afterpay. Sezzle) – at least one merges/exits US or BNPL. No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Ye...
2024-02-0859 min
The Jason & Scot Show - E-Commerce And Retail NewsShawn Nelson, Founder and CEO of LovesacThe Jason & Scot Show. Podcast about e-commerce and digital shopper marketing. Editor note: We're trying some fun new AI features for this episode. The following show notes were written by ChatGPT. We're also let AI remove all the "stop words" in our audio, and we've switched from Google to OpenAI for our audio transcription. Let us know your feedback. In this episode of the Jason and Scot show, our special guest is Sean D. Nelson, the CEO and founder of Lovesac. He shares his inspiring journey of starting the company as a beanbag business in...
2023-11-2052 min
The Jason & Scot Show - E-Commerce And Retail NewsEP313 - Holiday 2023 Preview with Rob Garf of SalesforceEP313 - Holiday 2023 Preview with Rob Garf of Salesforce Episode 313 is preview of Holiday 2023 with Rob Garf, Vice President and General Manager, Retail at Salesforce. This is Robs' fifth time on the show, having previously been on episodes 110, 248, 282, and 299. It's happened again. Your Halloween decorations have come down (or at least your pumpkin is not in good shape), you survived Amazon Prime Big Deal Days, and now you're getting ready to ditch your in-laws and enjoy one of the most exciting retail weeks of the year. Yes, it's time for Holiday 2023!
2023-11-0953 min
The Jason & Scot Show - E-Commerce And Retail NewsEP312 - Amazon Q3 2023 EarningsEP312 - Amazon Q3 2023 Earnings Amazon reported another strong quarter across the board for Q3, soundly exceeding analyst profit expectations and retail industry averages. In this episode we break down the AWS AI, Ads, and retail performance. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:23] Welcome to the Jason and Scot show this is episode 312...
2023-10-3151 min
The Jason & Scot Show - E-Commerce And Retail NewsEP311 - Video Commerce with Quate's Brian BeitlerEP311 - Video Commerce with Qurate's Brian Beitler Brian Beitler is the Founder and General Manager of Live Shop Ventures, a video commerce initiative within the Qurate Retail Group, which is the parent company of HSN and QVC. Brian has also served as the CMO of Qurate Retail Group, in addition to many other interesting marketing roles in the retail world. We met Brian at Etail Boston and arranged this interview. We cover video commerce, differences in adoption between Western and Eastern Markets. The role of livestreaming, and the benefits of...
2023-09-1849 min
The Jason & Scot Show - E-Commerce And Retail NewsEP309 - Instacart IPO FilingEP309 - Instacart IPO Filing Warning: Given the complexity and breadth of topics, this is a longer than usual episode with a runtime of 90 minutes (if we had more time, we'd produce a shorter podcast). Update: In this episode Jason mentioned that he didn't think Instacart accepted SNAP payments. It turns out that Instacart did start accepting SNAP earlier this month. On Friday, August 25th 2023 Instacart filled its S-1 IPO form with the SEC, in advance of its intention to make an initial public offering. The complete filing is...
2023-08-301h 29
The Jason & Scot Show - E-Commerce And Retail NewsEP308 - Amazon Q2 EarningsEP308 - Amazon Q2 Earnings http://jasonandscot.com Amazon reported a strong quarter across the board for Q2, soundly exceeding analyst expectations and retail industry averages. In this episode we break down the 1p and 3p retail performance, AWS, and the Ads. We go into depth around Amazon disruption reorganization (to a regional model), Amazon's newest efforts in grocery, and health care. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in...
2023-08-0442 min
The Jason & Scot Show - E-Commerce And Retail NewsAmazon Prime Day, Commerce Next, and NRF Nexus RecapsEP307 - PrimeDay, NRF Nexus, Commerce Next http://jasonandscot.com Amazon Prime Day 2023 occurred over June 11 and 12th. Adobe says total sales were up 6% over 2022. Discount levels were much more conservative than holiday. We give a complete breakdown. Commerce Next 2023 was held in New York City June 20-21st. NRF Nexus 2023 was held at the Terranea Resort in Southern California July 10-12. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on...
2023-07-2644 min
The Jason & Scot Show - E-Commerce And Retail NewsEP306 - Apple WWDC announcement, Generative AI, and Holiday First LookEP306 - Apple WWDC announcement, Generative AI, and Holiday First Look Apple previewed a new mixed reality headset called the Apple Vision Pro at it's Worldwide Developers Conference (WWDC) this month. Apple calls the new category spatial computing and we speculate about how it may or may not be a big deal. We also discuss the latest Echo hardware from Amazon, which is mostly disappointing. We discuss the rapidly evolving generative AI space and some of the commerce use-cases. And we take a...
2023-06-1258 min
Beyond 8 FiguresContinuous Learning for Business Growth with Scot Wingo, SpiffyScot Wingo’s entrepreneurial journey can be characterized by his commitment to continuous learning! In this episode, Scot talks about the various ways in which he has deliberately worked on enhancing his business skills and the success that he has achieved as a result. The world is full of endless opportunities for learning; don’t let them slip past you. About Scot Wingo:Scot Wingo is a highly accomplished 4-time serial entrepreneur, currently serving as the CEO of Spiffy, a leading provider of on-demand car care services. With an impressive 25 years of industry expert...
2023-05-3147 min
The Jason & Scot Show - E-Commerce And Retail NewsEP305 - Amazon and Shopify Q1 2023 EarningsEP305 - Amazon and Shopify Q1 2023 earnings Amazon and Shopify both reported their Q1 2023 earnings last week. Amazon had a strong first quarter, slightly over-shadowed by it's slowing AWS growth. Shopify also had strong Q1 2023 earnings although it did not achieve profitability. Shopify also announced a second reduction of headcount and announced that they were selling all of the recently acquired logistic assets. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.
2023-05-1039 min
The Jason & Scot Show - E-Commerce And Retail NewsEP301 - Annual Predictions, NRF Big Show, Year End RecapEP301 - Annual Predictions, NRF Big Show, Year End Recap This ended up being a slightly longer than usual episode, sorry! If we had more time, we'd make a shorter podcast (to paraphrase Mark Twain). So here are some timecodes if you want to jump ahead: Recap of the NRF Big Show 1:27 Recap of 2022 Holiday and Full Year Results 22:43 2022 Predictions Scoring 30:34 2023 Predictions 54:51 2022 Predictions Recap Jason: NFTs, Web 3, Metaverse, and Ultrafast delivery services are all overhyped and don't deliver meaningful commerce revenue in 2022. Yes Shein exceeds $30B in annual sales, disrupting apparel industry Ye...
2023-01-201h 15
Spark PlugScot WingoSpiffy’s Co-founder and CEO, Scot Wingo, is a 4-time serial entrepreneur from the Research Triangle Park, NC region. Scot is an industry thought leader in E-commerce, E-service, and the future of mobility. He has appeared on CNBC and The Today Show, and has contributed thought leadership to the WSJ, New York Times, Forbes, and many other publications. Scot is co-host of The Jason & Scot Show podcast, and regularly speaks about E-commerce and mobility across the country.Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audioSpark Plug is brought to...
2022-12-1530 min
The Jason & Scot Show - E-Commerce And Retail News2022 Annual PredictionsEP284 - 2022 Annual Predictions h 2021 Predictions Recap Jason: Made to Order apparel business > 9 figures Yes Retailer offers viable health alt insurance option to consumers No Grocery E-Com > 10% someone deploys(not pilots) MFC Yes Amazon Shopify Competitor (shipping solution) No Retail Media > $20B Yes Bonus – More store closures in 2021 than 2020. No Jason Total Score: 3 of 5 Scot: Amazon move to same day prime by opening a huge wave of neighborhood DCs (near DSPs) Yes Shipping (Shopify) – launch own DSP No Shopify marketplace No 'zero friction addiction' sticks – I've seen 30-40% repeated a lot...
2022-01-0752 min
The Gordon Asset Management Podcast#25 - Entrepreneur legend Scot Wingo opines on everythingThe Gordon Asset Management Podcast welcomes Scot Wingo to the show. Scot is a successful serial entrepreneur and curator of the 'triangle tweeners' list--an index of North Carolina triangle region start-ups. On the episode Scot shares his thoughts on everything from the local Raleigh start-up scene, to blockchain, and the economy. For more information about Scot check out his podcast, the Jason & Scot Show at www.retailgeek.com or follow Spiffy at www.getspiffy.com.
2021-03-2536 min
Net EffectsScot Wingo, CEO of Spiffy and Executive Chairman and Founder at ChannelAdvisorIn this episode of Net Effects Podcast, co-hosts Les Ottolenghi and Mark Bavisotto visit with serial entrepreneur and founder Scot Wingo. Wingo is the CEO of Get Spiffy, Inc. Spiffy provides on-demand car care and services with operations across 23 cities in the United States. With over 200 vans and technicians mobilized to cover everything from oil changes to car washes, Wingo has a remarkable intuition for reading the market and anticipating customer needs.
2021-02-2334 min
The Jason & Scot Show - E-Commerce And Retail News2021 Annual PredictionsEP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – "happy returns" – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…) Score 3/5 Jason Walmart – growth slows due to completion of grocery build out. Marc Lore leaves W...
2021-01-221h 06
The Best Business Podcast072: The Lyft of Car Cleaning 🚿🚗... Getting Spiffy with Scot WingoScot Wingo is the CEO of Spiffy and the Executive Chairman of ChannelAdvisor. Spiffy is an on-demand car wash and detailing business currently in Raleigh, Charlotte, Atlanta, Los Angeles, and Dallas. ChannelAdvisor is a leading software/service business for Fortune 2k selling on eBay as a new channel.
*** For Show Notes, Key Points, Contact Info, & Resources Mentioned on this episode visit here: Scot Wingo Interview. ***
Googling a land buying co in NC? Well, Bubba Land Company is a leader in acquiring land in North Carolina.
2021-01-0143 minEntrepreneur Stories 4⃣ Inspiration072: The Lyft of Car Cleaning 🚿🚗... Getting Spiffy with Scot WingoScot Wingo is the CEO of Spiffy and the Executive Chairman of ChannelAdvisor. Spiffy is an on-demand car wash and detailing business currently in Raleigh, Charlotte, Atlanta, Los Angeles, and Dallas. ChannelAdvisor is a leading software/service business for Fortune 2k selling on eBay as a new channel.
*** For Show Notes, Key Points, Contact Info, & Resources Mentioned on this episode visit here: Scot Wingo Interview. ***
Googling a land buying co in NC? Well, Bubba Land Company is a leader in acquiring land in North Carolina.
2021-01-0143 min
Automate and GrowScot Wingo is helping The World Get Spiffy
My guest today on the podcast is an entrepreneur and podcast host Scot Wingo. His latest venture is Spiffy.
Spiffy is the Uber of Car Maintenance. Scot Wingo is the veteran entrepreneur behind Spiff and is my guest on the Automate & Grow Podcast.
Subscribe and Listen to Automate & Grow Podcast
Scot is an e-commerce industry thought leader, contributing regularly to several ChannelAdvisor blogs and speaking often at industry events. Scot has received numerous awards including Ernst and Young’s Entrepreneur of the Year and Triangle Business Journal’s Business Person of the Year.
2020-12-0338 min
The Jason & Scot Show - E-Commerce And Retail NewsDigitally Native Vertical Brands w/ Nate PoulinEP236 - DNVBs w/ Nate Poulin Episode 236 is an interview with Nate Poulin aka @digitallynativ about Digitally Native Verticle Brands (DNVBs).. Upcoming Events Digital Day North America Jason & Scot Keynote September 23 8:40-9:25am CT Channel Advisor Connect – Jason & Scot October 7th Texas A&M Retail Summit Jason October 9th 9:50am CT ShopTalk Meetup – Jason October 20-22 Measuring Ecommerce Success Against Fast-Changing Benchmarks. Topics Nate Poulin (@digitalnativ) cut his teeth with DNVBs including Bonobos and Outdoor Voices and is currently the Chief Merchant for Monica + Andy. In this episode, we discuss a range of topic...
2020-09-181h 00
The Jason & Scot Show - E-Commerce And Retail NewsAmazon Grocery, Walmart+, Holiday PreviewEP235 - Amazon Grocery, Walmart+, Holiday Preview This episode covers the latest Amazon Grocery news, the launch of Walmart+, and our first look at holiday 2020. Upcoming Events CommerceLive – Jason September 15, Noon ET. Panel: Retailer Search Strategies — What's Working and What's Worth It? Publicis Livestream – Jason & Scot – Thursday, September 17 11:00AM ET Covid, Holiday 2020, and 2021 Digital Day North America Jason & Scot Keynote September 23 8:40-9:25am CT Channel Advisor Connect – Jason & Scot October 7th Texas A&M Retail Summit Jason October 9th 9:50am CT ShopTalk Meetup – Jason October 20-22 Measuring Ecommerce Success Against Fast-Changing Benchmarks. Topics
2020-09-1449 min
The Jason & Scot Show - E-Commerce And Retail NewsListener Questions LiveEP234 - Listener Questions Live Episode 234 is a live show featuring live audience questions. Jason & Scot get to interact with listeners live. Topics Jason wrote an article in Forbes, "It's Time For E-Commerce Marketplace Reform", Scot found it controversial! California's proposed AB 3262, related to product liabilities for marketplaces. Amazon's stance on hybrid sellers (both selling wholesale to Amazon, and direct on the marketplace) SEO in the Covid era What's the next big thing? How are retailers addressing digital impulse? Why do retailers have separate systems for e-commerce and P...
2020-08-271h 05
The Jason & Scot Show - E-Commerce And Retail NewsOfferUp CEO Nick HuzarEP217 - OfferUp CEO Nick Huzar Episode 217 is an interview with Nick Huzar (@nickhuzar), the Founder and CEO of OfferUp (@OfferUp). OfferUp is the largest mobile marketplace in the U.S, facilitating consumer to consumer sales of second-hand goods. In this interview, we discuss OfferUp's recent fund raise, the acquisition of LetGo, and the state of C2C Marketplaces during Covid-19. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 217 of the Jason & Scot show was recorded live on...
2020-04-2650 min
Carolina Stories with Stephen Vafier5: Scot Wingo – 10x Better ExperiencesScot Wingo is a four-time entrepreneur:- Stingray Software (1995-1998) - sold to Rogue Wave Software- AuctionRover.com (1999-2000) - sold to Goto.Com/Overture- ChannelAdvisor (2001-present) - IPO in May of 2013, NYSE: ECOM - Spiffy (2014-present) - on-demand car careLinkedIn: https://www.linkedin.com/in/thescotwingo/Twitter: https://twitter.com/scotwingoMedium: https://medium.com/@scotwingoThe Jason & Scot Show Podcast: https://podcasts.apple.com/us/podcast/the-jason-scot-show-e-commerce-and-retail-news/id1058718804Vehicle 2.0 Podcast with Scot Wingo: https://podcasts.apple.com/us/podcast/vehicle-2-0...
2020-04-231h 03
The Jason & Scot Show - E-Commerce And Retail NewsCES and NRF 2020 Recaps for E-Commerce and RetailEP205 - CES and NRF 2020 Recap CES 2020 was in Las Vegas Jan 7th - Jan 10th. NRF Big Show 2020 was in New York Jan 11-14th. Scott Galloway (ProfG) hosting a 2020 Tech Prediction lecture the evening of Jan 14th. PSFK Future of Retail 2020 event on January 15th. We recap them all with a lens on what's relevant to retailers and digital shopper marketers. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 205 of...
2020-01-231h 01
The Jason & Scot Show - E-Commerce And Retail NewsChewy IPO and Listener Questions Part 2EP178 - Chewy IPO and Listener Questions Part 2 Recap of Chewy IPO (Chewy S1) Listener Questions Part 2: Q5: Nick Barrett Would be really interested to hear your guys thoughts on how an established e-commerce store should expand into new product categories. Is it a good idea to launch new niche websites through Shopify to do this, or is it better to keep focus within a single e-commerce site and expand within that? Q6 Rebecca Saunders Have you seen any recent data on the costs of customer acquisition online via the various...
2019-06-201h 15
The Jason & Scot Show - E-Commerce And Retail NewsNews live from ICSC OACEP164 - News live from ICSC OAC http://jasonandscot.com Jason & Scot gave a presentation at the International Council of Shopping Centers Open Air Centers show in Austin Texas and got together afterward to record a news update. Amazon Project Zero - New brand protection program Walmart Earnings. Same store sales up 4.2%, E-Com for the quarter up 43% (up 40% for the fiscal year), guidance for next year is that e-com will grow 35%. Profitability of e-commerce continues to be a challenge for Walmart, and they expect that to continue. Walmart stores offering "Online Grocery Pickup" (OGP)_ grew f...
2019-03-0135 min
The Jason & Scot Show - E-Commerce And Retail NewsAmazon Q4 2018 Earnings Hot TakeEP162 - Amazon Q4 2018 Earnings Hot Take Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a hot take on Amazon Q4 2018 earnings Amazon Q4 Earnings Highlights $72.4BB, which is a 20% y/y increase $19.4B in Free cash flow Amazon grew North America 18% y/y and International 15% y/y, for a blended growth rate of 17% Unit growth decelerated to 14% from 15% in Q3 Revenue from brick and mor...
2019-02-0130 min
The Jason & Scot Show - E-Commerce And Retail NewsEP149 - Amazon Q3 Earnings, UPU Treaty, NewsHappy Birthday, to Jason's wife, Leila! Scot Wingo is contributing the Forbes Digital Council, and writing about his new Vehicle 2.0 Framework. Introducing Vehicle 2.0. Jason Goldberg is also contributing to a regular retail column on Forbes, starting with his first article: What Competitors Are Missing About Amazon's New 4-Star Retail Concept. Scot is appearing in a national TV spot promoting his alma mater, North Carolina State, "Think and Do!" Jason is leading several sessions at GroceryShop October 28-31 in Las Vegas, including a keynote interview with Sam's Club Chief Merchant Ashley Buchanan. Amazo...
2018-10-2654 min
The Jason & Scot Show - E-Commerce And Retail NewsE-commerce Industry News and Retail EarningsEP142 - Industry News and Retail Earnings Scot Wingo Tarheel of the week. Amazon News Amazon licensing it's Amazon Go "Just Walkout Technology" to Hundai in S. Korea Whole Foods now selling via Alexa Whole Foods offering 30-minute windows for curbside pickup Party City selling on Amazon Walmart News Earnings – Same Store Sales up 6% y/y (highest in 10 years) 40% E-Com Growth Traffic and Tickets up 2% in US Grocery pickup is now in more than 1,800 locations (40% of US Pop by EOY) "Clearly, the consumer backdrop is favorable, we're getting a little bit of bene...
2018-08-2848 min
The Jason & Scot Show - E-Commerce And Retail NewsB8ta founder and CEO Vibhu NorbyEP139 - B8ta founder and CEO Vibhu Norby Vibhu Norby is the founder and CEO of b8ta. b8ta is a software-powered brick and mortar retailer designed to improve the customer and maker experience. They help people discover, try, and learn about new tech products while empowering makers with a simple retail-as-a-service model that puts them in control. In this interview, we cover Vibhu's background, how he came to the idea for B8ta, b8ta's retail partnerships (including Lowe's and Macy's), their unique marketplace dynamic, their experiential retail as a service offering...
2018-08-0753 min
The Jason & Scot Show - E-Commerce And Retail NewsAmazon Q2 2018 Earnings Hot TakeEP138 - Amazon Q2 2018 Earnings Hot Take This episode is a hot take on Amazon Q2 2018 earnings Amazon Q2 Earnings Highlights $52.9B, which is a 39% y/y increase $2.98B in operating income $21.8B in Free cash flow, less $11.4B in capex, $6.2B in lease repayments = Net $4.1B Free Cash Flow AWS had a material acceleration up 48% y/y constant currency and profits were $1.4b Amazon Web Services – came in at $6.1b – 49% y/y growth (an acceleration from last quarters 48% growth) North America – $32.2B up 44% Y/Y, operating income of $1.84B International – Revenue increased to $14.6B (+21% Y/Y) for a $0...
2018-07-3152 min
The Jason & Scot Show - E-Commerce And Retail NewsNPD Idea 2018 RecapEP132 - NPD Idea 2018 Recap NPD held it's semi-annual customer conference, Idea in Austin Texas on May 16th and 17th. Jason and Scot both presented content at the show. This weeks episode is a recap of the show. Target CEO Brian Cornell Keynote Google X, Captain of Moonshots, Astro Teller Keynote Author Michael Dart Keynote (Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty) Scot Wingo "MarketPlace Madness" (PDF) NPD Retail Trends Don Unser, Group President at The NPD Group Steve Baker, Vice President, Industry Analysis at NPD Group Jason Goldberg "Last Mile I...
2018-05-221h 01
The Jason & Scot Show - E-Commerce And Retail NewsAmazon Q1 2018 Earnings Hot TakeEP129 - Amazon Q1 Earnings Hot Take This episode is a hot take of the Amazon Q1 2018 earnings Amazon Q1 Earnings Highlights $51b, which is a 43% y/y increase - 39% constant currency, 27% ex- Whole Foods NA was up 46% y/y which drove $1.1b in profits (26% ex WFM) Intl was up 21% constant currency and lost $622m AWS had a material acceleration up 48% y/y constant currency and profits were $1.4b Amazon Prime fee increasing to $119 (20% increase) Marketplace 52% 3P by Unit sales 3P Growing at 60% (constant currency) JMP GMV analysis-> 1P - $31b / 3P - $69b = $101B GMV Wingo...
2018-05-0149 min
Tales From The PROSSpiffy CEO Scot Wingo Redefines the On-Demand Car Washing ExperienceIn this episode of Tales from the PROS, I chat with CEO, Scot Wingo about how he went from running the public company known as Channel Advisor to starting on-demand car wash tech company called Spiffy. Scot Wingo, now the CEO of Spiffy served as Chief Executive Officer of the public company known as ChannelAdvisor Corporation. Scot has received numerous awards including Ernst and Young's Entrepreneur of the Year and Triangle Business Journal's 40 under 40. Scot and I discuss entrepreneurship, startups, technology, investors, funding, Channel Advisor, struggles, today's digital age, the Raleigh tech scene, scaling a co...
2018-04-1155 min
The Jason & Scot Show - E-Commerce And Retail NewsEP118 - Commerce Industry NewsThis episode catches up on the latest e-commerce news: Upcoming Industry Events Etail west 2/26 – 3/1 Palm Desert Path to Purchase Summit – March 12-14 – Chicago* IBM Think 3/19-22 Las Vegas ShopTalk 3/18-21 Las Vegas* Adobe 3/25-3/29 Las Vegas NPD Idea 5/15-17 Austin* SAP Sapphire June 5-7, Orlando IRCE, June 5-8 Chicago Shop.org, Sept 12-14, Las Vegas* * Denotes shows Scot and Jason will be attending and broadcasting from. Register for the Jason's Webinar on AI in Commerce, Thursday March 1st. Register to join Jason & Scot at the Path to Purchase Summit in Chicago March...
2018-02-2847 min
The Jason & Scot Show - E-Commerce And Retail NewsEP095 - Listener Questions and Amazon EarningsEP095- Listener Questions and Amazon Earnings http://jasonandscot.com Amazon Q2 2017 Earnings Summary (PDF from Amazon) Amazon reported a beat on revenue but a miss on earnings Revenue came in at $37.96 billion, beating street estimates of $37.18 billion. EPS was only 40 cents per share, missing street estimates of $1.42 per share. Listener Questions Kiri Masters: I'd love to hear Jason and Scot talk about their global e-commerce outlook. Amazon in particular seems keen to expand aggressively in international markets. Does the growth opportunities match the regulatory / operational complexity for brands...
2017-07-301h 04
The Jason & Scot Show - E-Commerce And Retail NewsEP086 - Dorel Juvenile Group Bob Land and Jamie DooleyEP086 - Dorel Juvenile Group Bob Land and Jamie Dooley An interview with Bob Land is the VP Consumer Engagement and Jamie Dooley is the Head of E-Commerce at Dorel Juvenile Group. Dorel Juvenile is the world's leading juvenile product company and has over 11k employees globally. They have a portfolio of 11 brands include Cosco and Safety 1st. In this interview, we discuss Dorel's to to market strategy, including: Wholesale Direct to Consumer Marketplaces Physical/Popup DTC B2B In particular Dorel is a hybrid seller (1p and 3p) on both Walma...
2017-06-021h 06
The Jason & Scot Show - E-Commerce And Retail NewsEP083 - Andrea Leigh, selling on and negotiating with AmazonEP083 - Andrea Leigh, selling on and negotiating with Amazon Andrea Leigh is the owner at Andrea K. Leigh Consulting, which helps clients sell on and negotiate with Amazon. Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles. Andrea is a recognized expert on Amazon, who has written a number of helpful articles about Amazon on linkedin: Amazon's New End Game is Likely Third Party Sellers. What Retail Brands Should Do About it Why Your Brand Should Sell Hybrid (1P + 2P + 3P) on Amazon - De...
2017-05-111h 03
The Jason & Scot Show - E-Commerce And Retail NewsEP059 - Double11 Recap with Andrea Wasserman, 1 Year Anniversary!EP059 - Double11 Recap with Andrea Wasserman Double11 (aka 11.11 or Singles Day) is the largest online shopping day in the world. A shopping holiday largely invented by Alibaba. This year Double11 generated $17.8B US GMV in sales (32% YoY growth). 82% of that GMV was via mobile devices. It took 5 minutes to generate the first $1B in sales, with a peak order volume of 175,000 orders/second. Cainiao, the largest shipping network in China processed 657 million delivery orders. For comparison, CyberMonday (the largest online shopping day in the US) generated $2.3b US GMV, and UPS will ship 700m packages for the ent...
2016-11-201h 10
The Jason & Scot Show - E-Commerce And Retail NewsEP043 - Walmart, Seth Beal, SVP Global MarketplaceEP043 - Seth Beal, SVP Global Marketplace at Walmart eCommerce Seth Beal, is the Senior Vice President, Global Marketplace at Walmart eCommerce (4th largest e-commerce site on the IR500). In this broad ranging interview, we cover: Seth's background and how he came to lead Walmart's marketplace Walmart Marketplace Amazon competition Jet Acquisition Omni-Channel implications for a Marketplace Innovation Book Recomendation: Sam Walton, Made in America This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summi...
2016-09-0157 min
The Jason & Scot Show - E-Commerce And Retail NewsEP042 - News, Amazon Grocery PickupEP042 - News, Amazon Grocery Pickup Amazon News Rumor: Sellers are saying they are being notified by amazon they are going to stop doing FBA off amazon. Project X - a New Grocery Pickup Store from Amazon Recap of Jason's visit to Amazon Bookstore Rumor: Amazon to launch spotify killer for echo Other News US Commerce dept said e-commerce grew 15.8%, BestBuy beat expectations in Q2 thanks to online which spiked 24% y/y Walmart beat expectations in Q2 - SSS up 1.6%, 7 straight quarters of traffic growth, e-com up 11.8% At the same time Target struggled in Q2...
2016-08-261h 00
The Jason & Scot Show - E-Commerce And Retail NewsEP040 - Jet.com and Dollar Shave Club AcquisitionsEP040 - Jet.com and Dollar Shave Club Acquisitions We've seen two major e-commerce acquisitions in the past 30 days. Dollar Shave Club was acquired by Unilever for a reported $1B. Jet.com was acquired by Walmart for a reported $3.3B. We discuss both acquisitions, with their implications for the involved parties and the industry as a whole. This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th th...
2016-08-1255 min
The Jason & Scot Show - E-Commerce And Retail NewsEP039 - Staples, Faisal Masud Chief Digital OfficerEP039 - Interview Faisal Masud, CDO of Staples Faisal Masud is the Chief Digital Officer at Staples. His career includes many of the marquee e-commerce companies in North America including eBay, Groupon and Amazon. In the interview, we cover: His background, and e-commerce experience His love of Cricket Competing with Amazon Role of stores Marketplaces Innovation This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom...
2016-08-0457 min
The Jason & Scot Show - E-Commerce And Retail NewsEP038 - Pokemon GO DeepDiveEP038 - Pokémon GO DeepDive Pokémon GO is a new mobile game sweeping the globe. It launched in the US on July 6th, and has already become the biggest mobile game in U.S. history, and has surpassed Twitter in active daily users. This episode is a deep dive in what retailers and shopper marketers need to now about Pokémon GO. Including: Background of the game Overview of game concepts How it impacts retailers Advanced Concepts This episode is sponsored by the National Retail Federation. The Jason and Scot show will be l...
2016-07-2743 min
The Jason & Scot Show - E-Commerce And Retail NewsEP030 - Mary Meeker, Comscore, Demandware and Amazon NewsEP030 - Mary Meeker, Comscore, Demandware and Amazon News Scot & Jason will both be at the IRCE trade show in Chicago this week. Scot will be leading a pre-conference workshop on Amazon, entitled "Amazon & Me" on Tuesday. Jason will be in the Razorfish booth #548, Scot will be in the ChannelAdvisor both #803 on Wednesday morning. Razorfish is hosting a cocktail party Wednesday night June 8th, from 9pm - 12pm at the rooftop LondonHouse on the Chicago river, please pre-register here if you'd like to join us. Mary Meeker gave her annual "Internet Trends" presentation at the recod...
2016-06-061h 09
The Jason & Scot Show - E-Commerce And Retail NewsEP028 - ShopTalk RecapEpisode 28 – ShopTalk Recap We have a new facebook page! ShopTalk hosted if inaugural trade show May 15-18 in Las Vegas at the Aria hotel. Scot and I were both on hand to moderate panels, and share our feedback on the show this week. Scot's Panel: Brands Taking Control Jason's Panel: Virtual and Augmented Reaility Experiences for Retail Five key themes from the show: Role of the store going forward Brands and where they fit into this new commerce world Mobile transforming the shopping experience Venture funding, star...
2016-05-3056 min
The Jason & Scot Show - E-Commerce And Retail NewsEP015 - eBags Peter Cobb, Co-FounderEP015 - eBags co-founder Peter Cobb, Google SERPs and Amazon Peter Cobb, co-founder of eBags and e-commerce pioneer shares his insight and learnings from 17 years of growing a profitable pure-play e-commerce site Our discussion includes, the founding of ebags, shop.org, the future of pure-plays e-commerce sites, brands going direct, private label and the evolution of mobile. Google has made changes to it's SERPs which will effect many e-commerce sites. Amazon opened it's 11 fulfillment center in the UK / Amazon increased FBA prices Amazon raises shipping threshold for non-prime to $49
2016-02-2452 min