Shows
ChiefsClashChiefsClash | Vacation, JUN 2025This ChiefsClash episode has a very fun theme, it is dedicated to Vacation. We gathered three amazing panelists to ask them how they manage balancing work and vacation. Our guests are Amnom Liebermann, the Head of Distribution Channels at Elantil, Victoria Glukhovetska, the CEO and Creative Director of Vialex Motion Lab and the Founder and CEO of Elevated Edge Consulting - Martina Åkerlund. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2025-06-2852 min
ChiefsClashChiefsClash | NEXT Valletta, MAY 2025As part of the Valletta conference by NEXT.io, the May 2025 episode of ChiefsClash was hosted on stage for the first time. The guests were former panelists Sasha Boerma, Cedomir Tomic and Valentina Diaco. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2025-05-2420 min
ChiefsClashChiefsClash | Affiliate Party, APR 2025In the new episode of ChiefsClash, we have 3 beautiful industry leaders from the Affiliate sector. Our guests are Brendon Spiteri, the Head of Partnerships at AffiliationSpace, Clemence Dujardin, Group CEO of MyAffiliates and Head of Commercials at Affpapa, Yeva Avagyan. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2025-04-2656 min
ChiefsClashChiefsClash | Women's Month, MAR 2025 As we are in still in the “Women's History Month”, we decided to dedicate an episode specifically to women and their experience in the gambling sector. We let ourselves violate the rule and interview our previous beautiful guests once again: Marija Hammon, Claire Adamou, Valentina Diaco, Ann-Kathrin Baumgardt, Nadiya Attard, Liga Tarasova, Jenny Ramstedt, Daisy White and Catie Di Stefano.
2025-03-3013 min
ChiefsClashChiefsClash | Chiefs Outlook, FEB 2025In this ChiefsClash episode we have exceptionally important industry leaders: Yanina Kaplya / CMO @ NuxGame, Glenn Debattista / COO @ Betstarters, and Paul Puolakka / CMO @ Mr Gamble. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2025-02-2144 min
ChiefsClashChiefsClash | ICE Barcelona, JAN 2025ChiefsClash takes a different turn: this time we are interviewing industry leaders in their natural habitats- exhibiting at their booths at ICE Barcelona. We have Ollie Castleman - Managing Director at Hub88, Sarafina Wolde Gabriel - CEO of Rightlander, CEO of BGaming - Marina Ostrovtsova, CEO of EvenBet Gaming - Dmitry Starostenkov and Ai Ishii, Regional Sales Director at Continent 8. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency
2025-01-2513 min
ChiefsClashChiefsClash | 2024 Recap, DEC 2024As 2024 comes to an end, we decided to do a yearly recap together. In this ChiefsClash episode we gathered Dmitry Belianin, the Founder and CEO of Belianin, as well as Marija Hammon, the Marketing Director at Relax Gaming and Ruzanna Elchyan, the Head of Gaming at BetConstruct.
2024-12-2942 min
ChiefsClashChiefsClash | 2 Year Anniversary, NOV 2024ChiefsClash is two years old! For this occasion we gathered the experts that we had in our very first episode: Nico Jansen, an entrepreneur, speaker and investor, Līga Tarasova, account director at a PR and marketing startup and Tal Zamstein, the CPO of KingsBet Holding. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-11-2338 min
ChiefsClashHI Archives | CRM in Brazil: 5 Tips For The Holiday SeasonAre you an operator in LATAM? Then you're going to love our 5 key takeaways on how to run localized Gaming promotions during the holiday season in Brazil, based on the insights and experience we've gathered from Hybrid Interaction's local CRM experts!
2024-10-2718 min
ChiefsClashHI Archives | Maximizing affiliate earningsThis interview is about a topic that many affiliates should pay close attention to, the importance of player values, player lifetimes and retention.
Shahar discusses how all of these things can impact your earnings, and ultimately your success, as an iGaming affiliate.
2024-10-2511 min
ChiefsClashHI Archives | 7 Tips for Key CRM MetricsWhat is it that we Player Development people do? The quick answer would be: we analyze stuff. As we all know, Retention Marketing is based on the assumption that as a service provider, we can increase the engagement levels of our customers by tweaking our offering in such a way that it can, at least, be perceived as more attractive to them. We learn from the past and the environment, and try to apply our findings through promotional campaigns. Now, how NOT boring and sexy does that sound?? I know!
So while you iGaming CRM executives sip...
2024-10-2518 min
ChiefsClashHI Archives | Bonus Costs: Are You Losing Money?
This post focuses on online casino promotional ROI analysis. Everybody else: behave yourself! One of the most significant tools used by Loyalty Managers to increase their turnover (handle, bet, you name it) is bonus offering. Yes, I am brilliant, how is it that you have never thought about it yourself, etc. Anyway, by providing a promotional bonus to your players, you offer them the option to lengthen their game play entertainment “on the house”.
2024-10-2512 min
ChiefsClashHI Archives | Chairman’s Summary Notes
Captain’s Log, Stardate 3.14159: The London conferences were absolutely amazing. The participants reminded me of young kids during a sugar rush attack, just running around, trying to make the right contacts and gain competitive advantage, with all means are justified (and yes Thomas, you were there alright, but you somehow wore that body paint in a slightly less tactful manner … oh, the humanity!).
2024-10-2522 min
ChiefsClashHI Archives | Being popular is great. But is it costing you money?
We all like to be liked. So when you see your loyalty program is drawing more players to your games, you may break out in a big smile. But if you’d look a little more closely at the numbers, that smile might turn to a frown. And the frown might turn into a yell: “Stop the loyalty program! Stop it now!”
Sometimes operators get a little too sure of themselves, convinced that they’ve got the edge over the players. See, for example, Tropicana vs. Don Johnson.
2024-10-2515 min
ChiefsClashHI Archives | Player Clubs ReviewJudging from the recent posts, you’d probably conclude that this blog’s focus is limited to Alcohol, Hot Girls, Dublin and how easy it is to get a senior iGaming position if you have an experience as a taxi driver and your name is Thomas. Sadly, we have to expand our discussion so that when your boss asks “Well, what the hell do you intend to do in order to improve our profits during this miserable Q3?” you top-level executives actually have an answer.
2024-10-2527 min
ChiefsClashHI Archives | Beyond Sesame StreetAs I opened the annual CRM & Retention Seminar I moderated during the last iCE conference in London, I quoted a fantastic online article that linked CRM to the thoughtfulness demonstrated by the grocer on Sesame Street, Mr. Hooper: “Mr Hooper paid attention to customer behavior even beyond their purchases to know how to adjust his stock,” the article said. “Would he have had birdseed milkshakes on the menu had he not listened to Big Bird? Certainly not.”
2024-10-2513 min
ChiefsClashHI Archives | Online vs. Offline Casino Management: Key DifferencesWhile there are many similarities between running a bricks-and-mortar casino and running an online casino, there are some important distinctions. I will detail those in this article, along with some of the major KPIs (Key Performance Indicators) you’ll need to track if you’re charged with managing the promotional/player development activities of an online customer base. And I’ll conclude with a case study of how a major European casino migrated its “whales” from its bricks-and-mortar operation to its online version.
2024-10-2515 min
ChiefsClashHI Archives | One big whale or a school of little fish?Which would you prefer? An extra €200 in monthly revenue from one player or an extra €10 in monthly revenue from 20 players? (Note to Thomas: stop scratching your head… they are the same thing!) Loyalty expert Paul Hebert recently published a very interesting article that tries to answer this question, and we’ll translate his text into online casino lingo for you. It’s not that we don’t trust you to comprehend such long texts on your own. It’s that we simply don’t trust you at all.
2024-10-2515 min
ChiefsClashHI Archives | Get your players to YES!The purpose of this blog is to assist iGaming CRMers, wherever you may be. To do so, we provide you with naughty photos from industry conferences, laugh at Thomas for his poor fighting abilities (or lack of any kind of abilities in this case), review your boring promos and mock acquisition people on your behalf (no need for a link here – pretty much any post would do).
2024-10-2507 min
ChiefsClashHI Archives | How Predictive Analytics Can Make You More Money
Feel like you are “sinking” with data that doesn’t really makes sense? Last week we have talked about Customer Analytics in Online Gaming, and this time we bring you a guest post by Ilana Jucha of stat-market.com, who is an expert in making the most out of customers’ databases (unlike Thomas, who simply uses a moisturizer cream IN FRONT of customers… and not in a decent manner):
2024-10-2525 min
ChiefsClashHI Archives | Understanding the lure of the “can’t-lose” systemAfter reading this post and its related article, please watch this clip (below). It is very much geared towards beginners, but it smartly says: if you wish to win at Roulette – you should pile some luck, as there is no system for it, and being smart doesn’t really help :)
2024-10-2512 min
ChiefsClashHI Archives | Loyalty Programs KPIsSummer is here. And for iGaming businesses it means that the declining seasonality effect has already starting to kick in. It also means that you can definitely expect to see less and less people attending the office every day, due to all sorts of excuses.
2024-10-2516 min
ChiefsClashHI Archives | On Slot Machines and Sound EffectsHave you ever tried playing a slot machine in one of the online casinos when your computer sound is on mute? Have a go – it’s a surreal feeling, as suddenly the same game you know is less appealing. Unlike one of those common days in which Thomas is on vacation, you sense that something important is missing.
2024-10-2512 min
ChiefsClashHI Archives | Your Ideal iGaming Platform
You grew up with your betting system, and like an old pair of jeans, it’s gotten to a point where it’s become so comfortable – you just can’t imagine how another one can fit as perfectly. The beige interface, same reports with the good-old missing fields, list of KPIs nobody has ever used – it’s part of you, and the stuff your corporate culture is made of… pure nostalgia. And hey, you got yourself a pretty decent business going on without those crisp graphs anyway, right?
2024-10-2516 min
ChiefsClashHI Archives | Top 3 KPIs for Effective iGaming Call Center Management
Written by Lena Benel, this podcast tells about managing an effective call center and the process of definition of KPIs. Often, call centers in their early stages adopt a narrow perspective, which serves as a spotlight on the success of the operations according to a basic measurement and nothing further. However, a proper combination of metrics can clearly present the processes that are taking place, operational wellness and quality achievements. The selection of the metrics must come from the understanding of the advantages and disadvantages of each metric, and its level of suitability with the company’s...
2024-10-2523 min
ChiefsClashHI Archives | A new problem for CRM
Suppliers have consistently advanced the online gaming industry, but one of the latest developments has been to the detriment of the market. Now, they are looking to destroy retention marketing by offering players the horrible choice of exactly what they want. Quick recap: Online gaming operators rely on CRM, not on affiliates. Why?
2024-10-2520 min
ChiefsClashHI Archives | VIPs: Using the RFM method
We all love VIPs. We enjoy that James Bond feeling, thinking if we can treat our top players like in films, we might get a free meal during our next trip to Las Vegas - because, you know, karma and such. At this point, you probably know by yourself that in reality, the karma phase ends differently. Once you're concentrating on your top segment, why even bother with them annoying, block-capital using, bonus-nagging players, who can’t seem to spell even the word “a” correctly?
2024-10-2513 min
ChiefsClashHI Archives | A typical day in CRM
07:00 I've just returned home from the gym. Sounds cool, eh? Well, actually it was just a pilates class. But you see, that’s what us CRM people do - take a grain of truth, such as the connection between the terrible Swedish platform we use and proper 21st century technology, and glorify it to the maximum. We also do it in front of the players, re-selling the same online casino games again and again (“An exciting NEW slot!”), often under impossible bonus budget constraints. Are you not entertained?
2024-10-2519 min
ChiefsClashHI Archives | Play HardShahar Attias speaking about coffee, kosher whiskey and CRM on an alien planet.
2024-10-2515 min
ChiefsClashHI Archives | Time to do away with Business Intelligence
Hi, my name is Shahar and I don’t think business intelligence (BI) people should exist. What’s the reason behind my statement? I mean, everybody loves the BI staff. What would you do in this info-hungry industry of ours without data? If you are following my articles here, you would know at this point how much I value reports, real-time and accurate analysis, so how can I say such a thing?
2024-10-2504 min
ChiefsClashHI Archives | Getting the best of social and real-money gaming
Legend says that when Alexander the Great arrived in Gordium, he was presented with a complicated knot. The local oracle claimed it could be untangled only by the “future ruler of all Asia”; our Sasha – Russian diminutive for Alexander – observed the problem, stepped back and cut the Gordian knot with a single stroke of his sword.
2024-10-2511 min
ChiefsClashHI Archives | US vs UK CRM KPIs
You might get the impression that I am lazy, judging by the title. Far from it. If there’s a chore I promise to complete, you can consider it done. There’s hardly a need to remind me about it every half a year. But I do like acronyms. Working as a consultant requires me to scribble swift comments during sessions with clients – and acronyms just make my life easier.
2024-10-2511 min
ChiefsClashHI Archives | OKR: The woke version of KPIWe consultants lead an ultra-modern lifestyle, very 2.0. Stories on LinkedIn? Sure. Migrating all workspaces into Notion? Did it yesterday. Following on James Charles? Hi sisters! So why are we still hung up on the same old KPI methodology?
2024-10-2416 min
ChiefsClashHI Archives | Back to a CRM Future
Our CRM discussions are limited to... CRM, and specifically - to the CRM systems we can use. Why is that? Are we as shallow as our colleagues from the Affiliates department? Let's explore what we can (and should?) expect from these platforms going forward.
2024-10-2312 min
ChiefsClashHI Archives | Selecting The Right CRM Tool
By listening to this article, courtesy of Trafficology Magazine, you will realize how to select your future CRM Automation Tool.
2024-10-2306 min
ChiefsClashHI Archives | 99 problems but B&M ain't one
There’s an old saying in real-estate that the three most important words are: “Stay dressed, please”. But the naked truth is that reality is even simpler: it’s all about location. Now why would an iGaming CRM consultant even be remotely interested in anything outside the internet?
2024-10-2309 min
ChiefsClashHI Archives | Innovation in iGamingShahar Attias dived deep into the topic of innovation and how a proper innovative project has all the reasons to succeed.
2024-10-2308 min
ChiefsClashHI Archives | German Market BenchmarkFirst ever complete benchmark of all public Loyalty Programs, across every single Online Casino holding German Regulation license; yes, we're that good all done by our own Zhanna Manukyan.
2024-10-2212 min
ChiefsClashHI Archives | Lali at SBC Summit Tbilisi
Having a major industry conference in her hometown, Lali could not skip attending the SBC Summit Tbilisi. The summit was a busy one: industry leaders from a relatively new region, discussions of the CIS market, and a lot of Georgian food!
2024-10-1504 min
ChiefsClashChiefsClash | SBC Lisbon, SEP 2024
In our next ChiefsClash episode, we have freshly after the SBC Lisbon Matthew Gera- Senior iGaming Executive, Ann-Kathrin Baumgardt - Consultant at Batomak Consulting, and Martina Akerlund, CEO of CallsU. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-09-2833 min
Xperts In The RoomA CRM Consultation - Shahar AttiasIn this episode we are joined by CEO of Hybrid Interaction Shahar Attias. Here we chat about the tool kit modern CRM marketers need to get ahead, tips and tricks on how to get the most from your tech stack and it wouldn’t be a 2024 podcast without touching on AI.See omnystudio.com/listener for privacy information.
2024-08-2932 min
ChiefsClashChiefsClash | XMAS Edition, DEC 2022Here goes Episode 2 of #ChiefsClash, which is a Christmas Edition; with the striking Liliana Costa from Clarion Gaming, Lorraine Sammut from Citizen & Marie-Aurelie Rigodin from SBC. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-08-2213 min
ChiefsClashChiefsClash | Pre-ICE, JAN 2023iGaming leaders Seba Nader (VP Business Development AngelsHub), Anton Grigoriev (COO of 1GameHUB), Claire Wellard (CEO of iGamingXL) and Luis Sangiovanni (CMO of Fast Track) are getting ready for ICE2023 and sharing some fun insights in this episode of ChiefsClash. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-08-2222 min
ChiefsClashChiefsClash | CEO Roast, AUG 2023
The new ChiefsClash episode is not a regular but a reversed one: while celebrating Shahar's birthday, the guests were the ones who actually interviewed the birthday guy. The guests are Ewa Bakun from Clarion Events, who gave Shahar his first public speaking spot, Yulia Jeshinko - Shahar's first hire as a consultant, and Nicole Schindler - a colleague consultant, sharing several projects. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-08-2230 min
ChiefsClashChiefsClash | Poker Time, AUG 2024In this ChiefsClash episode we are hosting a few remarkable Poker legends. With us are Andreja Svensek, Gaming and Marketing Specialist, Gregory Gorelik as an Entrepreneur, Stefan Kovach, Strategic Growth and Disruptive Tech Advisor and Chris Straghalis, the Director of Online Poker Experience at PokerStars. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-08-2148 min
ChiefsClashChiefsClash | AI & HR, JUL 2024July episode of ChiefsClash turned to be somewhat different. Instead of having 3 top leaders, we decided to gather everyone to discuss and debate about a hot topic: Usage of AI during applicants' screening process. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-07-2546 min
2024-07-0927 min
ChiefsClashChiefsClash | African Market, JUN 2024
The June ChiefsClash is about a very sunny, hot topic- AFRICA. Our guests are Lois Bright - Director of Africa & Middle East at The Conexus Group, Shanta Segabon - Senior IGaming Conversion and Retention Strategist and Adekunle Adeniji - CEO & Founder of his company. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-06-2753 min
ChiefsClashChiefsClash | Malta Conferences, MAY 2024
In this episode of ChiefsClash we discussed some fresh topics from the recent conferences in Malta. With us we have, Julia Weygandt, Senior Executive and slots content specialist, Stevan Paton, Commercial Director at Wise Gaming and Sarah Psaila , Head of Gaming at Group IB. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-05-3139 min
ChiefsClashChiefsClash | Podcast Hosts, APR 2024In this ChiefsClash episode we gathered hosts of gambling podcasts/ interviews. Our fun team this time consists of Maria Debrincat (Head of Media Production, SIGMA), John Wright (Co-Founder, StatsDrone) and Fintan Costello (Co-Host, The Gambling Files Podcast). As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-04-2448 min
ChiefsClashChiefsClash | WEB3 & iGaming, MAR 2024In this episode of ChiefsClash we have a team of WEB3 & iGaming experts. Our wonderful guests are Valentina Diaco, an iGaming Marketing Advisor, the Co-founder of Lucky Lions Den- Richard Baker and Mark Grech, the IGaming & Emerging Tech Advisor in ProdMark 365.
As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-03-2850 min
ChiefsClashChiefsClash | Sweepstakes, FEB 2024This time on the ChiefsClash podcast, we have Nadiya, the CCO of Relax Gaming, Jeff, the Founder of Ifrah Law and Itsik Akiva, another Founder but of Headway Consulting. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-02-2545 min
ChiefsClashChiefsClash | Pre-ICE, JAN 2024The new ChiefsClash is right before the ICE London 2024 and this time we have CEOs of three different companies. The guests are Marina Ilina from the famous PIN-UP, Aviv Sher from Codere Online and Gonzalo Perez from ApuestaTotal. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2024-01-2737 min
ChiefsClashChiefsClash | 2023 Wrap-up, DEC 2023As we close up the chapter of 2023 adventures, in this episode we are discussing yearly achievements and celebrating New Year. We have with us Mickael Shahinyan, the Co-founder of ONE.FUN, Head of Affiliates of Coastline Gaming Sasha Boerma, and Elena Vasileva, Sales Manager at REEVO. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-12-2933 min
ChiefsClashChiefsClash | Sports Betting, JUL 2023In this episode of ChiefsClash, we have Dr. Laila Mintas; the Co-Founder & CEO of PlayEngine - an AI Automated Betting Platform, along with Stephen Crystal; the Founder and CEO at SCCG Management, as well as Dan Stone; the Head of Marketing at Sportingtech, discuss Sports as an old but young at heart product and share their thoughts about the new Brazilian regulation. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-12-0320 min
ChiefsClashChiefsClash | H1 Summary, JUN 2023In this month's ChiefsClash, Pierre Lindh- the Kaiser of the iGamingNEXT kingdom, Director of Trendiness for Online Gamblers - Catie Di Stefano and the Grand Wizard of Traffic - Levon Nikoghosyan from AffPapa, will share their 2023 mid-year summaries, as well as their predictions for the next 6 months. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-12-0329 min
ChiefsClashChiefsClash | Post-SiGMA, NOV 2023
The huge event of SiGMA Malta came to its ends, and the new members of the ChiefsClash are ready to sum it up! This time we have Jenny Ramstedt, Sales Manager at Wiraya, ICS-digital Marketing Director Martin Calvert and Daisy White - Business Development Manager at Rdentify. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-11-2641 min
ChiefsClashChiefsClash | AI & LATAM, OCT 2023
ChiefsClash is already one year old!!! Our Head of Marketing, Lali Odosashvili, is hosting this episode with the industry leaders with whom she will be moderating a panel later today at SBC Summit LATAM. Our guests are Ivo Doroteia, the CEO of Playbook Engineering, Mayank Mehta, the HoBD - Americas from Fast Track, and CRM Executive at Hybrid Interaction, Letícia Fernanda Lima.
2023-11-0214 min
NEXT.io PodcastWeekly News: Is German iGaming destined to fail amid black market growth?
After the head of Germany’s gambling regulator suggested this week that “there is no evidence of a decrease in sales in the licensed gaming market in Germany,” Weekly News invites a panel of expert guest speakers to inspect this claim.Join Conor Mulheir, Nico Jansen and an esteemed panel of guests including Melchers Law Firm senior partner Dr. Joerg Hofmann, president of DSWV Mathias Dahms, Merkur Sports and Gaming MD Dirk Quermann, Hybrid Interaction CEO Shahar Attias and VP of global gaming at IDnow, Roger Redfearn-Tyrzyk, for this fascinating discussion on the past, present and future of Germany’s online...
2023-10-2659 min
ChiefsClashChiefsClash | Player Development, SEP 2023The new ChiefsClash Release focuses on VIP treat and Player Development specifically in the US Market! This time the attendees were our own Lali Odosashvili / Hybrid Interaction, Gali Hartuv / High 5 Games and Luisa Woods / Delaware North. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-09-2431 min
ChiefsClashChiefsClash | CasinoBeats, MAY 2023In the new #ChiefsClash, panelists from the #CasinoBeatsSummit, talented Aleksandra Andrišaka from Slotsjudge, COO of (Enlabs / Entain) veteran Dainis Niedra and Florian Joisten, legendary Director of PALASINO MALTA LIMITED, share about their experience with VIPs, how they keep retaining them and reveal their crazy sides of work. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-05-2718 min
ChiefsClashChiefsClash | Slots Experts, APR 2023Denis Didenko, Head of Business Development from Spribe along with Alexandre Tomic, the Founder & CEO of Alea and the beautiful Christina Mirnaia, Head of Account Management from the trending Peter & Sons LLC. discuss trend developments and share their secret favorite crush games. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-04-3036 min
ChiefsClashChiefsClash | Q1 Review, MAR 2023In the new episode of #ChiefsClash, James King (CEO / Flows), Nick McClagish (Group Account Director, Digital Fuel) and Lida Kosohova (CCO, Gamzix) are sharing about their Q1 and tweeting their predictions for the rest of 2023. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-03-2527 min
ChiefsClashChiefsClash | Post-ICE, FEB 2023Watch Robert Dowling, the CCO of GlobalBet, along with CEO/ Founder of Brand-e Media, Brandie E. Black and Director of Optimove, Daniel de Souza sum up their insights from ICE2023 in the new episode of #ChiefsClash. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2023-02-2519 min
ChiefsClashChefsClash | Post Sigma, NOV 2022Hybrid Interaction has launched a brand new series of short interviews with some serious iGaming superheroes. Keep up with #ChiefsClash every last Sunday of each month. On the first episode we discussed adventures of SiGMA2022 with Līga Tarasova, Nico Jansen and Tal Zamstein. As always, the podcast is hosted by Shahar Attias, CEO of Hybrid Interaction: the leading iGaming-first CRM & Gamification consulting agency.
2022-11-2618 min