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Shawn P. Walchef

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Digital Hospitality
Digital HospitalityThe Day Sam The Cooking Guy Changed My BusinessShawn Walchef’s relationship with Sam The Cooking Guy reveals how mentorship, authenticity, and proximity shape modern influence. Built through real conversations and shared experiences, their connection highlights why being yourself scales further than performing, why relationships matter more than platforms, and why today’s most durable restaurant brands and media companies grow from trust, consistency, and showing up long before the spotlight arrives.Interview Takeaways: Authenticity Scales When It’s Lived – Shawn Walchef’s growth as an operator and media founder was shaped by the decision to be the same person on and off camera. Le...
2026-01-2006 minDigital Hospitality
Digital HospitalityThe Day Sam The Cooking Guy Changed My BusinessShawn Walchef’s relationship with Sam The Cooking Guy reveals how mentorship, authenticity, and proximity shape modern influence. Built through real conversations and shared experiences, their connection highlights why being yourself scales further than performing, why relationships matter more than platforms, and why today’s most durable restaurant brands and media companies grow from trust, consistency, and showing up long before the spotlight arrives.Interview Takeaways: Authenticity Scales When It’s Lived – Shawn Walchef’s growth as an operator and media founder was shaped by the decision to be the same person on and off camera. Le...
2026-01-2006 minDigital Hospitality
Digital HospitalityInside the Lessons Shawn Walchef Learned at Toast HQShawn Walchef shares the biggest lessons he has learned serving on the Toast Customer Advisory Board. From seeing how deeply Toast invests in customer success to understanding the power of real feedback loops, Walchef explains why every operator benefits from joining a larger community. He also reflects on how peers, storytelling, and brand advocacy helped shape his restaurant and media business. For Walchef, progress accelerates when operators learn together and choose to get involved.Interview Takeaways: Customer Success Starts with Listening – Toast’s advisory board shows how real operators shape better products. Bringing users into the...
2025-11-2807 minDigital Hospitality
Digital HospitalityInside the Lessons Shawn Walchef Learned at Toast HQShawn Walchef shares the biggest lessons he has learned serving on the Toast Customer Advisory Board. From seeing how deeply Toast invests in customer success to understanding the power of real feedback loops, Walchef explains why every operator benefits from joining a larger community. He also reflects on how peers, storytelling, and brand advocacy helped shape his restaurant and media business. For Walchef, progress accelerates when operators learn together and choose to get involved. Interview Takeaways: Customer Success Starts with Listening – Toast’s advisory board shows how real operators shape better products. Bringing users into the...
2025-11-2807 minDigital Hospitality
Digital HospitalityPitch The Tide: Jason Berkowitz – CEO and Founder Of Arrow Up TrainingThis weekly Friday series gives founders the mic to share their vision and get unfiltered feedback from a community of operators, leaders, and peers. In this session, Jason Berkowitz took the stage to present Arrow Up Training — a platform built by restaurant operators, for restaurant operators, to help teams become safer, stronger, and more prepared for the realities of the industry. From cutting compliance risks and turnover to transforming supervisors into true leaders, Jason showed how Arrow Up blends real-world hospitality experience with smart systems to protect people, boost performance, and unlock sustainable growth. What followed was an...
2025-09-181h 07Digital Hospitality
Digital HospitalityPitch The Tide: Jason Berkowitz – CEO and Founder Of Arrow Up Training This weekly Friday series gives founders the mic to share their vision and get unfiltered feedback from a community of operators, leaders, and peers. In this session, Jason Berkowitz took the stage to present Arrow Up Training — a platform built by restaurant operators, for restaurant operators, to help teams become safer, stronger, and more prepared for the realities of the industry. From cutting compliance risks and turnover to transforming supervisors into true leaders, Jason showed how Arrow Up blends real-world hospitality experience with smart systems to protect people, boost performance, and unlock sustainable growth. ...
2025-09-181h 07Digital Hospitality
Digital HospitalityRising Tides Live: Ask Shawn AnythingIn this session of Rising Tides Live, the community gathered for a special Ask Shawn Anything, where host Shawn Walchef took questions from the group and encouraged everyone to do the same. From a former dishwasher turned GM sharing leadership lessons, to a barbecue pitmaster navigating burnout and balance, the conversation was honest, practical, and full of insight. Shawn opened up about imposter syndrome, learning to ask for help, and the power of storytelling over sales. The group exchanged ideas about AI, content creation, restaurant leadership, and mentorship. Whether you're building a team, launching a product, or just trying to...
2025-07-2900 minDigital Hospitality
Digital HospitalityRising Tides Live: Ask Shawn AnythingIn this session of Rising Tides Live, the community gathered for a special Ask Shawn Anything, where host Shawn Walchef took questions from the group and encouraged everyone to do the same. From a former dishwasher turned GM sharing leadership lessons, to a barbecue pitmaster navigating burnout and balance, the conversation was honest, practical, and full of insight. Shawn opened up about imposter syndrome, learning to ask for help, and the power of storytelling over sales. The group exchanged ideas about AI, content creation, restaurant leadership, and mentorship. Whether you’re building a team, launching a product, or just tr...
2025-07-2900 minDigital Hospitality
Digital HospitalityHow To Book Your Dream Podcast GuestShawn Walchef turned a bold dream into reality: landing an interview with Shaquille O’Neal. But the real story isn’t about fame—it’s about persistence, preparation, and the power of storytelling. From putting Shaq’s name on a vision board to building years of credibility through content, Walchef shows what’s possible when you call your shot and keep showing up. This isn’t just a behind-the-scenes look at a dream interview. It’s a roadmap for creators, entrepreneurs, and restaurant operators ready to think bigger, build their brand, and turn media into momentum. Your Shaq moment might be closer...
2025-07-0911 minDigital Hospitality
Digital HospitalityHow To Book Your Dream Podcast GuestShawn Walchef turned a bold dream into reality: landing an interview with Shaquille O’Neal. But the real story isn’t about fame—it’s about persistence, preparation, and the power of storytelling. From putting Shaq’s name on a vision board to building years of credibility through content, Walchef shows what’s possible when you call your shot and keep showing up. This isn’t just a behind-the-scenes look at a dream interview. It’s a roadmap for creators, entrepreneurs, and restaurant operators ready to think bigger, build their brand, and turn media into momentum. Your Shaq moment might be closer...
2025-07-0911 minDigital Hospitality
Digital HospitalityNo Script, Just Love: Fatherhood and the Power of Being PresentOn a trip to Las Vegas, Shawn Walchef turned a spontaneous family visit to Claw World—a wonderland of arcade games and oversized plushies—into something far more lasting. Between claw machine wins and peach cobbler debates, his kids, Mila and Kalin, joined him on the mic for an unscripted podcast episode filled with joy, chaos, and genuine connection. It was a heartwarming glimpse into fatherhood in real time: showing up, listening, and letting your kids lead. The prizes may fade, but the memory of recording together in the middle of Claw World is the kind that sticks for a li...
2025-06-1604 minDigital Hospitality
Digital HospitalityNo Script, Just Love: Fatherhood and the Power of Being PresentOn a trip to Las Vegas, Shawn Walchef turned a spontaneous family visit to Claw World—a wonderland of arcade games and oversized plushies—into something far more lasting. Between claw machine wins and peach cobbler debates, his kids, Mila and Kalin, joined him on the mic for an unscripted podcast episode filled with joy, chaos, and genuine connection. It was a heartwarming glimpse into fatherhood in real time: showing up, listening, and letting your kids lead. The prizes may fade, but the memory of recording together in the middle of Claw World is the kind that sticks for a li...
2025-06-1604 minDigital Hospitality
Digital HospitalityDavid Meltzer & Shawn Will Takeover the National Restaurant Show 2025At the National Restaurant Association Show, Digital Hospitality Shawn Walchef and his mentor David Meltzer are applying Stage Theory to help restaurant owners and entrepreneurs turn events into engines for business growth. Through live interviews, curated VIP experiences, and post-production content, they aim to amplify stories of resilience, innovation, and service. Interview Takeaways: Stage Theory: Turning Moments into MomentumStage Theory empowers businesses to transform live industry events into long-term growth by strategically capturing, amplifying, and repurposing valuable content for future engagement. Post-Production: The Real ROI of EventsThe greatest value from attending...
2025-05-0814 minDigital Hospitality
Digital HospitalityDavid Meltzer & Shawn Will Takeover the National Restaurant Show 2025At the National Restaurant Association Show, Digital Hospitality Shawn Walchef and his mentor David Meltzer are applying Stage Theory to help restaurant owners and entrepreneurs turn events into engines for business growth. Through live interviews, curated VIP experiences, and post-production content, they aim to amplify stories of resilience, innovation, and service.Interview Takeaways: Stage Theory: Turning Moments into MomentumStage Theory empowers businesses to transform live industry events into long-term growth by strategically capturing, amplifying, and repurposing valuable content for future engagement. Post-Production: The Real ROI of EventsThe greatest value from attending...
2025-05-0814 minDigital Hospitality
Digital HospitalityHow to Produce Content in 2025Shawn Walchef steps into the guest seat for the very first episode of The Pineapple Perspective with Troy Hooper. As the CEO of Hot Palette America, Troy has spent years leading and innovating in the restaurant industry. Now, he’s amplifying hospitality voices with his new podcast. And who better to kick things off than Shawn, a longtime champion of storytelling, digital media, and the evolution of hospitality? Interview Takeaways: Hospitality Is About People –Hospitality is more than service, it’s human connection. Shawn Walchef believes customer service sets the bar too low, callin...
2025-02-1200 minDigital Hospitality
Digital HospitalityHow to Produce Content in 2025Shawn Walchef steps into the guest seat for the very first episode of The Pineapple Perspective with Troy Hooper. As the CEO of Hot Palette America, Troy has spent years leading and innovating in the restaurant industry. Now, he’s amplifying hospitality voices with his new podcast. And who better to kick things off than Shawn, a longtime champion of storytelling, digital media, and the evolution of hospitality?Interview Takeaways: Hospitality Is About People –Hospitality is more than service, it’s human connection. Shawn Walchef believes customer service sets the bar too low, callin...
2025-02-1250 minDigital Hospitality
Digital HospitalityNobody Is Coming To Tell Your Story: Shawn Walchef and Scot TurnerIn this unique episode of Digital Hospitality, we feature an interview from Hospitality Huddles, where Scot Turner sits down with Shawn Walchef. Shawn shares his powerful philosophy: no one is coming to tell your story, so you must embrace the tools at your disposal to share it yourself. From building authentic connections to leveraging digital platforms, Shawn emphasizes how storytelling can transform businesses and communities. This conversation challenges hoteliers, restaurateurs, and entrepreneurs to rethink their approach to media and hospitality. If you’re ready to get uncomfortable and start sharing your truth, this episode is for you. Fo...
2025-01-0850 minDigital Hospitality
Digital HospitalityNobody Is Coming To Tell Your Story: Shawn Walchef and Scot TurnerIn this unique episode of Digital Hospitality, we feature an interview from Hospitality Huddles, where Scot Turner sits down with Shawn Walchef. Shawn shares his powerful philosophy: no one is coming to tell your story, so you must embrace the tools at your disposal to share it yourself. From building authentic connections to leveraging digital platforms, Shawn emphasizes how storytelling can transform businesses and communities. This conversation challenges hoteliers, restaurateurs, and entrepreneurs to rethink their approach to media and hospitality. If you’re ready to get uncomfortable and start sharing your truth, this episode is for you. Fo...
2025-01-0850 minDigital Hospitality
Digital HospitalityWhy Storytelling Matters for Your Business: Shawn Walchef California Restaurant ShowStorytelling is the secret to standing out in today’s crowded digital world. At the California Restaurant Show, Shawn Walchef of Cali BBQ Media shared his journey, emphasizing, “No one is coming to tell your story.” Walchef discussed his Orange Tree Theory, a personal story highlighting the importance of sharing unique experiences to connect with audiences. By embracing vulnerability and consistency, businesses can create impactful stories that drive connection and growth.Interview Takeaways: Create Your Own Orange Tree – At the California Restaurant Show, Shawn Walchef shares a powerful story about his Cali BBQ restaurant and its conn...
2024-12-0450 minDigital Hospitality
Digital HospitalityWhy Storytelling Matters for Your Business: Shawn Walchef California Restaurant ShowStorytelling is the secret to standing out in today’s crowded digital world. At the California Restaurant Show, Shawn Walchef of Cali BBQ Media shared his journey, emphasizing, “No one is coming to tell your story.” Walchef discussed his Orange Tree Theory, a personal story highlighting the importance of sharing unique experiences to connect with audiences. By embracing vulnerability and consistency, businesses can create impactful stories that drive connection and growth.Interview Takeaways: Create Your Own Orange Tree – At the California Restaurant Show, Shawn Walchef shares a powerful story about his Cali BBQ restaura...
2024-12-0450 minDigital Hospitality
Digital HospitalityDynamic Pricing vs Surge Pricing: Shawn Walchef Speech at MURTEC 2024Dynamic pricing has long been part of the restaurant industry through practices like Happy Hours and Early Bird Specials. At the 2024 MURTEC Summit, Shawn Walchef, owner of Cali BBQ, shared how implementing dynamic pricing increased revenue by $1,200 monthly. However, when The Wall Street Journal labeled it “surge pricing,” public perception shifted, sparking criticism during his News Nation feature. Shawn emphasized the importance of language in shaping customer trust and explained why dynamic pricing feels more personal in restaurants compared to other industries. His insights highlight the balance between innovation, transparency, and maintaining generational business values.Interview Takeaways: Dy...
2024-11-2013 minDigital Hospitality
Digital HospitalityDynamic Pricing vs Surge Pricing: Shawn Walchef Speech at MURTEC 2024Dynamic pricing has long been part of the restaurant industry through practices like Happy Hours and Early Bird Specials. At the 2024 MURTEC Summit, Shawn Walchef, owner of Cali BBQ, shared how implementing dynamic pricing increased revenue by $1,200 monthly. However, when The Wall Street Journal labeled it “surge pricing,” public perception shifted, sparking criticism during his News Nation feature. Shawn emphasized the importance of language in shaping customer trust and explained why dynamic pricing feels more personal in restaurants compared to other industries. His insights highlight the balance between innovation, transparency, and maintaining generational business values.Interview Takeaways:
2024-11-2013 minDigital Hospitality
Digital HospitalityHow 86 Repairs is Revolutionizing Repairs and Maintenance with Daniel EstradaDaniel Estrada, co-founder and CEO of 86 Repairs, embarked on his entrepreneurial journey driven by the frustrations restaurant operators face when managing repairs and maintenance (R&M). Alongside his co-founder Joe Gallagher, who worked in the food equipment industry, Estrada recognized a common pain point across the industry: R&M was a chaotic and time-consuming challenge for operators.  86 Repairs , whose name is steep in American pop culture, is a tech-powered platform tailored for the restaurant industry, streamlining repair and maintenance management. Our solution offers on-demand repair coordination, preventative maintenance, and round-the-clock support, helping restaurants gain control over their f...
2024-09-2339 minDigital Hospitality
Digital HospitalityRevolutionizing Hospitality Hiring with Alice Cheng of Culinary AgentsAlice Cheng’s, CEO and Founder of Culinary Agents journey is one of belief, perseverance, and a relentless focus on adding value. Over the past twelve years, Culinary Agents has grown into a trusted platform, boasting nearly 2,000,000 members. As she puts it, she is a true “mailroom story” having worked her way from a mailroom worker to the CEO of her very own company.  Cheng attributes this success to the relationships they’ve built  and the values they uphold, including an initial, inspiring meeting with Chef Daniel Boulud which led to him becoming an early believer and client.
2024-08-2641 minDigital Hospitality
Digital HospitalityTracking Measuables in Reputation Management with Shereen Qumsieh of AkiraShereen Qumsieh, CEO of Akira, embodies a unique blend of scientific precision and entrepreneurial spirit, seamlessly integrating her technical expertise with her passion for innovation. In her conversation with host Shawn Walchef, Qumsieh reflects on her journey from consultancy to spearheading Akira, a company focused on revolutionizing reputation management through advanced technologies. Qumsieh draws an intriguing parallel between her experience as a software engineer and her dedication to baking sourdough bread, both of which demand meticulous measurement and continuous improvement.  “The way that you approach troubleshooting software or building or writing software is actually the sam...
2024-08-2050 minDigital Hospitality
Digital HospitalityDisrupting Sales and Branding with Michael Beck of Popcorn GTMMichael Beck, the co-founder and Chief Revenue Officer of Popcorn GTM, is a seasoned sales leader with over three decades of experience in the enterprise sales sector.  In 2023, Beck, alongside Paul Molinari, launched Popcorn GTM—a groundbreaking sales and marketing consultancy tailored for the restaurant technology industry. This venture represents more than just a business; it’s the culmination of years of expertise from two once-competitors who joined forces to redefine industry standards.  Beck’s approach to branding is as meticulous as it is creative.  “We do a police composite of sorts about your brand...
2024-08-131h 06Digital Hospitality
Digital HospitalityRising Tide LinkedIn Live: Beautiful ControversyControversy sells. At least that’s what we’ve been told. But put the word “beautiful” in front of it, and the idea of calamity somehow dissipates. Or at least that’s what those in hospitality hope to happen.  Listen to the replay of the latest Rising Tide LinkedIn Live room where the participants discussed beautiful controversy and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard Every Wednesday and Friday at 10am PDT, Shawn Walchef hosts the Rising...
2024-08-091h 08Digital Hospitality
Digital HospitalityRising Tide LinkedIn Live: Consistent CuriosityWhat are you curious about? Where has your curiosity led you? There is a saying that says: The more you learn, the more you’ll need to know. Shawn Walchef returned to host a recent Rising Tide LinkedIn Live Room powered by Cali BBQ Media as he and the participants delved into what sparked them down the path of asking questions. Listen to the replay of the latest room where the participants discussed curiosity and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story an...
2024-08-0759 minDigital Hospitality
Digital HospitalityThe Return on Investing in Yourself with Shawn Walchef and Fast Casual PodcastShawn Walchef, Owner of Cali BBQ Media, made an appearance on Fast Casual by Landed that was a testament to his innovative approach to digital marketing and his deep understanding of the power of storytelling through video.  Walchef has long advocated for the use of video to authentically showcase one’s business and personal brand online. For Walchef, video is more than just a medium—it’s a gateway to transparency and authenticity, allowing audiences to connect with the real people behind a business. He passionately stated, “Every single platform pushes video. Why? Because we’re tired of...
2024-08-0557 minDigital Hospitality
Digital HospitalityThe Return on Investing in Yourself with Shawn Walchef and Fast Casual PodcastInterview Takeaways:The Power of Video – Shawn Walchef has preached the power of video for years. For Walchef, showing yourself as a person online is the best marketing any business can participate in. The Four C’s of Cali BBQ Media – Walchef operates Cali BBQ Media under the four C’s of content, commerce, communication, and community. Each of those tenants are present in every portion of Cali BBQ, and he now shares the skills with other businesses to do the same. Telling Stories...
2024-08-0557 minDigital Hospitality
Digital HospitalityCoaching Call with David Melzer: Gratitude, Community & Acting Now for SuccessIn this latest Coaching Call with entrepreneur, podcast host, and mentor David Meltzer, host Shawn Walchef discusses the importance of community, the power of storytelling, and how to leverage modern technology for business growth.  Walchef shares his recent experience at Toast’s headquarters, emphasizing the impact of building connections and community.  Meltzer emphasized the significance of starting with gratitude to build a robust personal or professional brand. He recommended writing “thank you” on your mirror to remind yourself daily to appreciate what you have and to give back.  Meltzer explained, “Most people don’t understand...
2024-07-2918 minDigital Hospitality
Digital HospitalityHow to Boost Business Loyalty and Maximize Consumer Savings with Edgel and Kristopher Groves of PassPassPassPass is set to revolutionize the way businesses and consumers interact. Their mission is clear: to keep every business in business. Their vision is a world where consumer savings directly contribute to the prosperity of businesses. PassPass is an app that allows users to search for local deals for free. To claim these deals, users subscribe to a $5 monthly membership, which unlocks access to thousands of deals nationwide.  PassPass was co-founded by Matthew Renner and Edgel “Edge” Groves. Edge’s brother Kristopher Groves is head of business development. “For us we really ta...
2024-07-1536 minDigital Hospitality
Digital HospitalityEcotrak’s Data Revolution in Facility Management with Matt SingerMatt Singer is CEO of Ecotrak, a SaaS company transforming the facilities industry with its leading enterprise facility and asset management platform.  Singer, with a background in restaurant finance, co-founded the company by merging his expertise with that of his partner, who specialized in restaurant facilities. They recognized a gap in data supporting operational decisions, such as expenses, and aimed to create a solution.  “We lived in this world where there wasn’t a lot of data supporting the decisions that we had to make,” says Singer to host Shawn Walchef of Cali BBQ Media at the N...
2024-07-0809 minDigital Hospitality
Digital HospitalityCookIN App Creates a Unique Experience for Chefs and CustomersThe origins of the CookIN app, Co-developed with Chef Ron Tornari,  was born from Mauricio Garcia’s frustration with the repetitive options available for ordering out while on work trips. He yearned for the comfort of homemade food and began to envision a platform where professional chefs and talented home cooks can showcase their skills and connect with those seeking delicious, homemade meals.  As Garcia explained to show host Shawn Walchef, “I was kind of sick and tired of ordering the same food. ..And the food I can’t experience is homemade food. And that’s when the idea c...
2024-07-0140 minDigital Hospitality
Digital HospitalityRising Tide LinkedIn Live: How to Communicate Better DigitallyIn last week’s Rising Tide LinkedIn Live Room, the participants discussed How to Communicate Better Digitally. The crew was joined by Ovation Founder, motivational speaker, author, podcast host, and all around entrepreneur guru, Zack Oates where he gave invaluable tools for growth and communication. Listen to the replay of the latest room where the participants discussed tip and tools on communicating your brand mission and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heardEvery Wednesday and Friday at 10am PDT, Sh...
2024-06-261h 06Digital Hospitality
Digital HospitalityHow Popmenu Uses AI to Personalize Restaurant MarketingAt the National Restaurant Association Show 2024, Popmenu co-founders Brendan Sweeney and Tony Roy shared compelling insights into how AI and technology are revolutionizing the restaurant industry with Digital Hospitality host Shawn Walchef of Cali BBQ Media Roy recounted The power of consistency via a story from Ruby’s Jamaican Kitchen in Alexandria, VA, during one of their pocket-sized webinars. Ruby, the owner, emphasized the power of consistency and targeted marketing. Ruby shared an anecdote with Roy and others, where a simple marketing push for her brown stew led to unexpected high sales.  “It sounds, it’s fun t...
2024-06-2430 minDigital Hospitality
Digital HospitalityRising Tide LinkedIn Live: What’s Stopping You?Last week, the Rising Tide LinkedIn Live room discussed things, assignments, and mindsets that are causing them to have to wait.  What was learned was that some participants are no longer waiting for anything, some progress is being paused by items out of their control, while others are actively working through barriers, alleged or otherwise. Listen to the replay of the latest room where the participants discussed “What is making you wait” and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard...
2024-06-211h 15Digital Hospitality
Digital HospitalityA Guide to Effective Podcast and Business Alignment on the Hospitable Podcast powered by OmniboostOn a recent episode of the Hospitable Podcast powered by Omniboost, Shawn Walchef of Cali BBQ Media had an engaging conversation with Omniboost’s CEO Kees Zorge and COO Rob Napoli. The discussion delved into creating a podcast, the importance of frontline engagement, egoless leadership, and the power of storytelling in business. Napoli, the COO of Omniboost and host of The Bear Necessities of Entrepreneurship Podcast, emphasized their dedication to optimizing the client experience through their technology. Napoli highlighted their proactive approach by visiting client locations to ensure their integrations are functioning seamlessly. That level of commitment en...
2024-06-1748 minDigital Hospitality
Digital HospitalityHow Teyoshe Smith Transformed Charcuterie with Bite by Bite & Co.Teyoshe Smith, founder of Bite by Bite and Co., has revolutionized the art of charcuterie with her unique approach and passion for nurturing others. With the goal to “normalize charcuterie across the world”, Smith has grown her business on authenticity, customer service, and grit.  Originally called Grazing Crazy, Bite by Bite and Co., begin with no foreknowledge of the business and no concrete pricing strategy, relying instead on what felt right and feedback from family. “I guessed kind of what felt right to me,” she recalls to show host Shawn Walchef of Cali BBQ Media. ”I called my...
2024-06-1243 minDigital Hospitality
Digital HospitalityCamilla Opperman is Redefining the Dark Kitchen Concept with NimbusCamilla Opperman, CEO and Founder of Nimbus, is revolutionizing the concept of dark kitchens by integrating front-of-house infrastructure to enhance customer engagement. Through innovative strategies and a commitment to creating immersive food experiences, Nimbus is transforming the perception and functionality of ghost kitchens. Opperman and Nimbus are challenging the traditional notion of ghost kitchens, which often operate in industrial areas with no direct consumer interaction.  Opperman explains to show host Shawn Walchef of Cali BBQ Media, “I think the word ghost kitchen or dark kitchen…there’s no consumer interaction. And something that we’re doing at...
2024-06-0341 minDigital Hospitality
Digital HospitalityCoaching Call with David Meltzer: Effective Content Distribution StrategyDuring a Live Coaching Call with mentor David Meltzer, Shawn Walchef unlocked key insights into maximizing the value and distribution of content.  Meltzer emphasized the importance of understanding the quantitative value of post-production content, explaining how a single piece of content can reach millions if distributed correctly.  Unlocking Quantitative Value “The quantitative value of the post-production content, if utilizing the stage theory, can be millions of people for every piece of content,” Meltzer noted. Maximizing Content Distribution In this session, Meltzer also stressed the necessity of a strategic approach to con...
2024-05-2821 minDigital Hospitality
Digital HospitalityShawn Walchef Discusses Dynamic Pricing and Customer Loyalty on The Restaurant Growth ShowCali BBQ and Cali BBQ Media Founder, Shawn Walchef spoke on The Restaurant Growth Show powered by Dynpricing to discuss dynamic pricing and restaurants greatest fear. He also spoke to hosts Gordon Paterson and Jose Albis about incentivizing customer loyalty. Cali BBQ, have garnered national attention for implementing dynamic pricing. Often misunderstood as “surge pricing,” Walchef clarifies the distinction between the two. Dynamic pricing involves adjusting prices based on supply and demand, a concept familiar to the restaurant industry. By partnering with tech companies like Juicer, Walchef ensures dynamic pricing benefits everyone, creating loyal customers through strategic pric...
2024-05-2226 minDigital Hospitality
Digital HospitalityShawn Walchef Discusses Dynamic Pricing and Customer Loyalty on The Restaurant Growth ShowInterview Takeaways: Dynamic Pricing vs. Surge Pricing – Shawn Walchef and Cali BBQ made waves across the nation with implementing dynamic pricing. Though labeled as “surge pricing”, Walchef wanted to make it clear that dynamic pricing and surge pricing are not interchangeable. With the help of companies, like Juicer, Walchef is ensuring Dynamic pricing is beneficial for all. Everyone Cares and No One Cares – That’s the biggest fear of all restaurateurs according to Shawn Walchef. The fear of being scrutinized or being ignored. For him, despite growing national attention for Cali BBQ, the h...
2024-05-2226 minDigital Hospitality
Digital HospitalityActionable Guidance with Jason E. BrooksJason E. Brooks, an entrepreneur, author, speaker, coach, and founder of Hospivation LLC, has a passion for the hospitality industry, and is dedicated to empowering leaders through his book, “Every Leader Needs Followers.”  His book provides a roadmap for transformation, offering ten actionable keys to success while preserving individuality.  “I’ve been trying to find how can I truly give back?” Brooks shares with host Shawn Walchef. “That’s one of the main reasons why I wrote this book. “ Reflecting on his own journey, Brooks recalls the profound impact of a mentor early in his career. The...
2024-05-1439 minDigital Hospitality
Digital HospitalityRising Tide LinkedIn Live: How to Tell Your Story BetterNo one is coming to tell your story. Storytelling is a vital tool for any brand looking to grow and create a loyal customer base. Many leaders struggle with out to do so consistently and effectively. Every Wednesday and Friday at 10am PDT, Shawn Walchef hosts the Rising Tide live room on LinkedIn. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.  Listen to the replay of the latest room where the participants discussed Telling Your Story and follow Cali BBQ Media to k...
2024-05-101h 17Digital Hospitality
Digital HospitalityPersistence and Innovation Led to Gary Campbell and WineView’s Thriving Partnership with ToastGary Campbell, the CEO and Co-Founder of WineView, credits persistence and storytelling for his company’s burgeoning partnership with Toast. He understood the importance of knowing his market inside out, especially when it came to earning the major partnership.  “You pretty much got to get in person.” he says to show host Shawn Walchef of Cali BBQ Media. “You have to have a unique value prop.”  Which is exactly what Campbell has with the WineView app, a dual beneficial technology piece that gives guests the power to pick wine quickly and confidently, and helps teach restaurant s...
2024-05-0741 minDigital Hospitality
Digital HospitalityRising Tide LinkedIn Live: Repurposing ContentDo you believe that every piece of content has to be new and original?  In the world where content creation is becoming a requirement for conducting business, it is also becoming increasingly important to have a strategy for doing so.  Every Wednesday and Friday at 10am PDT, Shawn Walchef hosts the Rising Tide live room on LinkedIn. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.  Listen to the replay of the latest room where the participants discussed Repurposing Content and follow Cali BBQ...
2024-05-031h 07Hospitable
HospitableHospitality Jam Session w/ Shawn P. Walchef, Kees Zorge and Rob NapoliStep into the world of storytelling in business. Shawn P. Walchef, Kees Zorge, and Rob Napoli come together for a spontaneous exploration of the industry. Recorded on the fly, this episode captures the essence of candid conversations and unfiltered insights. They discuss the importance of true connections, resilience, and the impact of humanising brands.Join the trio as they delve into the simplicity and power of podcasting, sharing genuine perspectives on building a successful and resilient business in the digital age. From debunking misconceptions to personal anecdotes, this jam session is a treasure trove of wisdom for...
2024-05-0247 minDigital Hospitality
Digital HospitalityDavid Meltzer is Cali BBQ Media MentorDavid Meltzer is the Co-Founder of Sports 1 Marketing. He is also a world renowned motivational speaker, author, entrepreneur, business coach, and podcast host. For Cali BBQ Media founder Shawn Walchef, Meltzer is a mentor and friend. On Meltzer's quest to empower over one billion people to be happy, he has made a number of appearances on Cali BBQ Media's shows. It is well worth your time to watch and listen to every single episode that involves David Meltzer, inlcuding his live coaching calls with Walchef. Coaching Call: Surge Pricing vs. Dynamic Pricing ...
2024-04-2623 minDigital Hospitality
Digital HospitalityDavid Meltzer is Cali BBQ Media MentorDavid Meltzer is the Co-Founder of Sports 1 Marketing. He is also a world renowned motivational speaker, author, entrepreneur, business coach, and podcast host. For Cali BBQ Media founder Shawn Walchef, Meltzer is a mentor and friend. On Meltzer’s quest to empower over one billion people to be happy, he has made a number of appearances on Cali BBQ Media’s shows. It is well worth your time to watch and listen to every single episode that involves David Meltzer, including his live coaching calls with Walchef. Coaching Call: Surge Pricing vs. Dynamic Pricing Coac...
2024-04-2623 minHospitable
HospitableCaliBBQ Media and Building a Media + Restaurant Business with Founder Shawn P. WalchefLive from Cali BBQ Media HQ in Sunny San Diego, California, episode 19 features CEO and Founder, Shawn P. Walchef.This episode covers ground, from embracing discomfort to crafting unforgettable experiences, Shawn's journey highlights the transformative power of storytelling and human connection. We dive deep into the intersection of technology, narrative, and hospitality as Shawn shares his experiences as a podcast host, content creator, and member of the customer advisory board at Toast. Join us as we explore the importance of going the extra mile and embracing discomfort to create m...
2024-03-0737 minDigital Hospitality
Digital HospitalityShawn Walchef talks The Answer to the Internet with Local Marketing Lab /*! elementor - v3.17.0 - 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Local Marketing Lab host and VP of Marketing at Evocalize, Justin Ulrich, sat down with Cali BBQ Media co-founder, Shawn Walchef to discuss the importance of creating content. For Walchef, everyone is a creator in this current landscape.  “Every single person is a creator. Every sing...
2023-11-1517 minDigital Hospitality
Digital HospitalityShawn Walchef Talks Mastering Digital Marketing with The Meez Podcast /*! elementor - v3.16.0 - 09-10-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} When it comes to storytelling, very few have the passion for it like Cali BBQ Media co-owner, Shawn Walchef. The Digital Hospitality Host stopped by The Meez Podcast to discuss the power of doing digital marketing correctly. During this interview, Shawn speaks on his many inspirations that include his...
2023-11-0851 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein The Spot On Series Show put on by Rise25 invites guests to speak candidly about their experience with business. Cali BBQ Media founder Shawn Walchef was a guest on the show recently where he spoke about his journey with digital hospitality and the importance of businesses being digital first.    Listen to this interview to learn more about the digital hospitality hack and how Walchef believes that customer service isn’t enough.  Episode Links: Shawn Walchef Instagram: https://www.instagram.com/shawnpwalchef Shawn Walchef TikTok: https://www.tiktok.com/@shawnpwalchef ...
2023-11-0222 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 09-10-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} James Hurt, the Director of Business Analytics, and Nicholas Imbo, an Accountant and Business Intelligence Analyst, play integral roles at Lessings Hospitality Group. For Hurt, the financial advantages of catering, especially in the wedding market, stand out in comparison to daily restaurant operations as it offers a controlled environment...
2023-10-2716 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 09-10-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} In their respective roles at Dewey’s Pizza, Chuck Lipp, the President, and Chris Abrams, the Director of Technology, are driving initiatives to simplify technology and enhance digital hospitality for an improved customer experience. Abrams, with a background in technology spanning various industries, emphasizes the importance of keeping technology si...
2023-10-2117 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 09-10-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Chris Gruhlke is the Controller at Cedartown Foods. With stores that include Bojangles and Jersey Mike’s locations, it is important that the financials are fully intact. That is where Gruhlke and his implementation of Restaurant365 comes into play. The ability to find data in one place and easily ac...
2023-10-1808 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 09-10-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Bob Lozano, the Director of Corporate Development at F&P Brands, is a second-generation operator with a remarkable journey marked by resilience and determination. Acknowledging the challenges of the industry, he emphasizes the importance of humility, deep understanding, and hard work. Lozano’s transformative journey has positioned F&P Br...
2023-10-1320 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 20-09-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} As the VP of IT at Paris Baguette, Massimo Mallozzi champions the brand’s unwavering commitment to quality amid rapid growth. Recognizing that intense attention to product quality is a key driver of the brand’s success. Mallozzi highlights the challenge of maintaining these standards as the franchise expands, but Pa...
2023-10-0715 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 20-09-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Tom Lonergan is the Director of Business Development at Leasecake. During the Restaurant Transformation Festival put on by Restaurant365 in Austin, TX, he discussed how Leasecake is using technology to change the landscape of restaurant real estate.  “We want to do is really help res...
2023-10-0413 minDigital Hospitality
Digital HospitalityOperating a Stress Free Restaurant with Stephanie Bernstein /*! elementor - v3.16.0 - 20-09-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Priyam Saraswat (@priyamsaraswat) has managed to stand out as a trailblazer in the ever-evolving landscape of digital content creation. As the founder of Voosh.ai, a virtual Restaurant Marketplace Intelligence platform that increases efficiency, enhances customer experience, and boosts third party profits, he has leveraged his passion for content...
2023-10-0243 minDigital Hospitality
Digital HospitalityThe Importance of Integration with Mike Lubitz & Julia Gokcekian of Wolfgang Puck Worldwide /*! elementor - v3.15.0 - 20-08-2023 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}Interview with CFO of NOVA Restaurant Group Bruce Nelson about the inspiration behind his book, the reality of owning a successful restaurant, and implementing Restaurant365 technology as a solution. /*! elementor - v3.15.0 - 20-08-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent...
2023-09-0116 minDigital Hospitality
Digital HospitalityThe Importance of Integration with Mike Lubitz & Julia Gokcekian of Wolfgang Puck Worldwide /*! elementor - v3.15.0 - 20-08-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Wolfgang Puck (@wolfgangpuck) is a well known chef and restaurant owner. Not many people know about the business behind the scenes. Mike Lubitz, CFO at Wolfgang Puck Fine Dining and Worldwide, and Julia Gokcekian, Controller at Wolfgang Puck, are two important parts of the braintrust behind the finances involved...
2023-08-2632 minDigital Hospitality
Digital HospitalityOrganic Growth in Business with Caroline Scannell of Paperchase Accountancy /*! elementor - v3.15.0 - 09-08-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Caroline Scannell (@scannellous) is the Director of Brand Development at Paperchase Accountacy. One of her responsibilities at the brand is to keep Paperchase’s name as pristine as it has been in this new digital age. According to Scannell, Paperchase’s most significant marketing has been accomplished throu...
2023-08-1814 minDigital Hospitality
Digital HospitalityCali BBQ Talks National Restaurant Show 2023 with Kyle Inserra The National Association of Restaurant Show taking place from May 20 – 23  has been coined the “Super Bowl of the Industry” by some. Ahead of this year’s show, host Shawn Walchef (@shawnpwalchef) of Calibbq.media spoke with restaurant growth expert and commercial realtor Kyle Inserra (@kyleinserra) about why restaurant owners should attend the show and what to expect while there. In partnership with Digital Hospitality alum DAVO, has allowed the duo to giveaway free tickets to a lucky select few. Be sure to watch and Listen to the full episode to learn how to or ensure your atten...
2023-05-1623 minDigital Hospitality
Digital HospitalityCreating Brand Ambassadors with Rory Odell of Ike’s Love and Sandwiches Rory Odell, Senior Vice President of Operations at Ike’s Love and Sandwiches (@ikessandwiches) understands technology has become a necessity for restaurants to generate revenue. Odell and the team at Ike’s Love and Sandwich prioritize reviewing metrics to better serve their clients. With hospitality highlighted as a critical factor to drive customer loyalty, he emphasizes the importance of creating an excellent experience for clients. Odell frequents industry events, like The Restaurant Transformation Tour put on by Restaurant365, and views them as a valuable resource to learn about new technologies and services that can further enhance the restaurant experience at I...
2023-03-2313 minDigital Hospitality
Digital HospitalityBeing an Accessible Leader with Alfredo Miro III of Baker’s Burgers Alfredo Miro III has an extensive history in the restaurant industry. When he joined Baker’s Burgers, the company was reluctant to make changes. They were comfortable. Now, with the implementation of Restaurant 365 technology, Miro is tapping into his leadership experience to grow Baker’s Burger in a way that makes sense to the brand.Listen or watch the interview with Host Shawn P. Walchef of Cali Media BBQ to learn about focusing on the best solutions, being an accessible leader, and partnering with Restaurant 365. Watch now  5/5 Interview Takeaways Focus on the Best Fitting Solution – Alfredo Miro III...
2023-02-2326 minDigital Hospitality
Digital HospitalityThe Benefits of Partnering with Fooda – Carlos Chavira of Pancho’s Taqueria Carlos Chavira is the co-owner of Pancho’s Taqueria (@panchostaqueira) in Massachusetts. Opening a restaurant was not his initial goal, but his sister convinced him to do so. With the help of Fooda, food technology platform that connects restaurants to people while at work, Chavira is attempting to get Pancho’s back to the trajectory it experienced prior to the COVID-19 impact. Check out this Digital Hospitality podcast interview with the Fooda partner to learn about preferring Fooda over a food truck, self care at work, and the importance of following directions. Watch on youtu...
2023-02-1025 minDigital Hospitality
Digital HospitalityScaling Business the Right Way - Bill Valentas of Freddy's Frozen Custard and Steakburger Bill Valentas is the CFO for Freddy’s Frozen Custard and Steakburgers who joined the company after it expanded well beyond its original plan of one store. As efficiency has become more paramount, he has led the company to the implementation of Restaurant365 technology products.   Listen to this interview with the CFO of Freddy’s Frozen Custard and Steakburgers to learn about choosing impact over income, keeping an open mind in business, and using partners like Restaurant365 to allocate time properly.   Be sure to grab your tickets to the Restaurant365 Transformation Tour 2...
2023-02-0317 minDigital Hospitality
Digital HospitalityIncreasing Efficiency with Machine Learning – Branden McRill of 5 OutBranden McRill (@brandenmcrill) is the co-founder and CEO of 5 Out,  which has a goal to maximize restaurant profitability by predicting performance using data and machine learning. As an experienced restauranteur, McRill found a gap in the space that pushed him to create 5 Out to incorporate technology as a way to enhance digital hospitality. Watch Now Interview Takeaways The Difference between Machine Learning (ML) and Artificial Intelligence (AI): According to Branden McRill, the difference between ML and AI is as simple as the comparison of forecasting and projection. One, ML, using data to assume what is likely to...
2023-01-2142 minDigital Hospitality
Digital HospitalityTaking Technology to the Next Level - Scott Gillman of Dine Technology Scott Gillman is the CEO of Dine Technology, Mascott Corporation, and partner with Restaurant365. Gillman and company has built and operated over 70 restaurants. With the increased implementation of technology, Gillman continues to push his partners to build products that become learning tools. During the Restaurant Transformation Tour, Gillman sat down with Digital Hospitality host Shawn Walchef of Cali BBQ Media and Restaurant365’s co-Founder Tony Smith to discuss the “this or that” ratio, doing the hard work, and helping technology serve as a learning tool.Be sure to grab your tickets to the Restaurant365 Transformation Tour 20...
2022-12-0131 minDigital Hospitality
Digital HospitalityWhat’s Your Next Stop After Tough Times? — Content Creator Juliet Hahn (@iamjuliethahn)Juliet Hahn has taken a winding road before reaching the destination of her Your Next Stop podcast. The undeniable factor in her success, however, is her persistence to keep going. Check out this Digital Hospitality podcast interview featuring Juliet Hahn to learn about hosting a podcast, pivoting through tough times, being fearless, and finding a purpose. EPISODE TAKEAWAYS — Listen to the Cues: Juliet Hahn is not one to sit around. Her current path as a dynamic podcaster began as an answer to why she was feeling unsettled in other endeavors. Her belief system led her down a...
2022-09-1942 minDigital Hospitality
Digital HospitalityA.I. Tools For Restaurants Help Hospitality — Interview with Brendan Sweeney and Tony Roy of PopmenuEvery phone call is an opportunity for your business. AI makes it so you never have to miss a call again. Popmenu cofounders Brendan Sweeney and Tony Roy were guests on the Digital Hospitality podcast to talk about how Popmenu Answering and other innovative technology tools are transforming restaurant operations for guests and staff alike. “Every phone call to your business is a transaction,” Tony Roy said on the podcast hosted by restaurant owner Shawn P. Walchef of https://calibbq.media. WHAT DID YOU LEARN on this episode of the Digital Hospitality podcast? Let...
2022-07-1417 minDigital Hospitality
Digital HospitalityYou Can Never Have Enough Data – Photis Patriotis of Gritsee (DH137)There’s never too much information your business can gather. But how do you sift through the data? Photis Patriotis is the founder of Gritsee, which is an AI solution based business that seeks to optimize the operations of kitchens and businesses. It only takes seconds for artificial intelligence to find solutions to known — and unknown — problems using video and data-collecting software.  “The main thing is there was just a ton of data missing,” says Gritsee’s Photis Patriotis on the Digital Hospitality podcast, hosted by restaurant owner (and Gritsee partner) Shawn P. Walchef of https://calibbq.media. “What’s...
2022-06-1146 minDigital Hospitality
Digital HospitalityRestaurant365 Makes Restaurant Accounting Sexy – CEO Tony Smith (DH136)There’s a reason more than 28,000 restaurants trust Restaurant365 to help them become more profitable. Led by inspiring CEO Tony Smith, Restaurant365 knows — and loves — restaurants. “We have four core values. Our first one is we love good food,” Tony Smith said on the Digital Hospitality podcast, hosted by restaurant owner Shawn P. Walchef of https://calibbq.media. “We love the restaurant industry and we help restaurants thrive and grow.” Check out this Digital Hospitality podcast episode with Restaurant 365 CEO Tony Smith to learn about co-founding the all-in-one restaurant management software company, increasing profits and ef...
2022-06-0424 minDigital Hospitality
Digital HospitalityPreview: Restaurant Influencers | SAM THE COOKING GUY on Growing a YouTube Channel | DH129The secret to YouTube is simple. It’s not about you. It’s about your audience. On this special preview episode of the Restaurant Influencers Podcast, Sam Zien (Sam The Cooking Guy) talks with host Shawn P. Walchef (Cali BBQ Media) about how he grew his YouTube channel to millions of subscribers and running multiple restaurants. “YouTube is a really simple concept: it’s not about you, it’s what your customers want.” https://youtu.be/uymy2CLFHSs • SUBSCRIBE TO RESTAURANT INFLUENCERS: https://www.entrepreneur.com/listen/restaurant-influencers • LEARN MORE: https://calibbq.media/bl...
2022-01-0732 minDigital Hospitality
Digital HospitalityThe Secret Sauce to Smartphone Storytelling for Business | FSMA Webinar | DH123Smartphone Storytelling doesn’t have to be difficult. These tips will help you learn to tell your story online. Speaking as a guest of honor at a Foodservice Sales and Marketing Association (FSMA) webinar, Shawn Walchef (Cali BBQ Media) shared the secret sauce to online storytelling, digital marketing for business, more inspiration and ideas. ➤ FSMA Online: www.fsmaonline.com/ 3 Takeaways From This Episode:   1. Smartphone Storytelling is Your Job – It doesn’t matter your title at your company, you have the tools to be a smart phone storyteller. By amplifying your story and your...
2021-11-1829 minDigital Hospitality
Digital HospitalityGuide to Opening a Virtual Ghost Kitchen | Part 3: Breaking Down Costs | DH108Understanding the costs it takes to operate a virtual ghost kitchen is essential. Listen in on a Clubhouse roundtable discussion with hospitality veterans and restaurant thought-leaders to start breaking down the costs of a digital restaurant operation. Learn about the investments, tech, fees, and more needed to open a virtual ghost kitchen. https://youtu.be/wtyUXNZp1dw Featuring: • Jensen Cummings - @chefjensencummings • Shawn Walchef - @shawnpwalchef @calibbq @calibbqmedia • Kyle Inserra - @kyleinserra @sabre.life • Andrew Parr - @andrewparrao • James Baxter - j.baxter@rational-online.com Let us know what you learned or what you'd like to have us talk about next by em...
2021-08-071h 28Digital Hospitality
Digital HospitalityGuide to Opening a Virtual Ghost Kitchen | Part 2: Building Important Business RelationshipsDo you want to learn how to open your own Ghost Kitchen brand or Virtual Restaurant concept? Learn more in Part 2 of this 2021 Guide to Ghost Kitchens. https://youtu.be/T_q2FnYnRhY In this second part of a roundtable discussion series on the Clubhouse audio app, the expert Digital Hospitality panel and guests dig into what it takes to open a Ghost Kitchen or Virtual Restaurant. Who do you connect with to help you make your Ghost Kitchen dream a reality? Listen to the discussion about the new economy of food entrepreneurship in the digital age hosted by a...
2021-08-061h 10Digital Hospitality
Digital HospitalityGuide to Opening a Virtual Ghost Kitchen | Part 1: The New Digital Economy | DH106The future of food and the future of hospitality is in your hand — the smartphone. In this first part of a roundtable discussion series presented on the Clubhouse audio app, the expert Digital Hospitality panel and guests dig into what it takes to open a Ghost Kitchen or Virtual Restaurant. How do you start joining the new digital economy? Do you want to learn how to open your own Ghost Kitchen brand or Virtual Restaurant concept? Learn more in Part 1 of this 2021 Guide to Ghost Kitchens https://www.youtube.com/watch?v=wF9OobtldDc Check out this discussion about the ne...
2021-08-051h 18Digital Hospitality
Digital HospitalityCal Ripken Jr. of Clubhouse | Guy Clarke (Restaurant Marketing Consultant) | DH102Restaurant Marketing Consultant Guy Clarke is the Cal Ripken Jr. of Clubhouse. Even in 2021, many of us are still weary of social media, especially when it comes to trying out the latest app like the Clubhouse drop in audio chat platform. Maybe the life of this week's Digital Hospitality guest Guy Clarke can change your mind on that. * Listen, Watch, Read, and Learn with Digital Hospitality every week: https://calibbq.media/podcast-episodes   https://youtu.be/i95g60wZkPw   Episode Chapters — [0:00] Digital Hospitality podcast interview with Guy Clarke (@GuyEats239) [3:25] Why Sign Up for Clubhouse app? [5:26] Going Viral on Clubhouse [11:06] Hosting Clubhouse Town...
2021-07-1000 minDigital Hospitality
Digital HospitalityDigital Discoveries | Shawn Walchef Interview on Name Drop San Diego Podcast | DH099Take a deep dive with Shawn Walchef and Name Drop San Diego on all things Digital and Hospitality in this podcast episode. The San Diego Union-Tribune puts out a really good San Diego local podcast with the weekly Name Drop San Diego show, hosted by Abby Hamblin and Kristy Totten and featuring the people that make San Diego proud. READ MORE: https://www.sandiegouniontribune.com/name-drop-san-diego/story/2021-05-25/shawn-walchef-cali-comfort-bbq-digital-hospitality SUBSCRIBE TO NAME DROP SAN DIEGO: Apple | Spotify | Google | Stitcher Listen to this repurposed special episode and let us know what you liked and learned by emailing podcast@calibbq.media or gett...
2021-06-1738 minDigital Hospitality
Digital HospitalitySam the Cooking Guy Makes 5 Epic and Easy Recipes for Toast Live at Home | Chris Comparato (Toast Inc) interviews Sam Zien and Shawn Walchef | DH084Watch Sam the Cooking Guy show how to make 5 epic and easy recipes for toast LIVE for the company Toast from his home in San Diego. *** https://www.youtube.com/watch?v=TEEYOUOudmE   Toast Inc CEO Chris Comparato interviewed Sam Zien and Shawn Walchef for this Toast company call in February 2021 about owning and operating restaurants, operating a business during the pandemic, digital marketing, creating online media, and, of course, some tasty toast recipes. As The Cooking Guy cooked up everything from Cap’n Crunch French Toast to an Everything Bagel Toast take to Dim Sum-inspired Toast, Sam Zien and Sha...
2021-02-2545 minDigital Hospitality
Digital HospitalityHow to Turn Your Business into a Media Company | Shawn Walchef on Full Comp Podcast | DH068If you want to survive and thrive in business then you have to start operating and thinking like a media company. Being in business in 2021 and beyond is about creating memorable moments online and offline. The world is changing and we all need to keep up. Digital Hospitality guest Josh Kopel shared our Cali BBQ Media origin story on his FULL COMP Podcast (presented by Yelp) in 2020. We talked in-depth about the changing restaurant business, business technology, and online marketing strategies for modern businesses. How did we make our Cali BBQ more accessible to more people? With digital technology and...
2020-12-0232 minDigital Hospitality
Digital HospitalityBrand Building in a New Era | Shawn Walchef on The Cantore Show | DH063At Cali BBQ we learned early on that to get people to care about us, we had to reach out to them online. Veteran broadcaster and notable San Diego media personality Chris Cantore (our former podcast guest) featured our Cali BBQ Media story on his The Cantore Show podcast. Recording in his surf hut studio, Cantore dug into Cali BBQ Media's digital evolution and reaction to the fundamental changes in the hospitality industry that occurred in 2020. The smartphone that you hold right now is a gift that unlocks endless opportunity if you use it the right way. At Cali BBQ...
2020-11-1632 minDigital Hospitality
Digital HospitalityYou Can Win At Life with a Good Mentality | Shawn Walchef on You Winning Life Podcast | DH059Two days after the passing of the legend Kobe Bryant, I had a tremendous and rich conversation on the You Winning Life podcast about finding a Mamba Mentality and  mental health. This special episode of Digital Hospitality is a way to let you in on the awesome talk I had earlier this year with You Winning Life host Jason Wasser, a therapist and certified coach. We're going to be releasing a lot more of these special episodes so stay tuned to our Cali BBQ Media podcast feed for lots more great chats I've had on other shows. Make sure to a...
2020-11-021h 06Digital Hospitality
Digital HospitalityPodcasting from Rakovski, Bulgaria | Millennial Mayor Pavel Gudzherov | DH054As a Millenial Mayor, Pavel Gudzherov knows the power of social media firsthand. The 38-year-old leader of Rakovski, Bulgaria uses the digital tools available to him — and a willingness to always learn more — in order to show progress on projects, engage the community, and join the conversation. A leader has to be where the people are. In 2020, that's online. Digital Hospitality podcast host Shawn Walchef sat down with Rakovski Mayor Pavel Gudzherov from his home in Bulgaria to record this international episode. Pavel is someone who Shawn has admired for some time, going back years prior to a previous visit to t...
2020-10-0946 minDigital Hospitality
Digital HospitalityBuilding a Yearly Community Event featuring Spring Valley BBQ Festival (DH 008)The Spring Valley Tailgate and BBQ Festival started as an idea — a way to give back to the community. After 10 years it grew into something much bigger. This special episode of the Digital Hospitality podcast was recorded live on the main stage of the 10th annual Spring Valley Tailgate and BBQ Fest with event organizers Shawn Walchef and Derek Marso. Get the inside story of #SVBBQFEST and how it evolved into a huge charitable BBQ block party that became bigger than Cali Comfort BBQ, bigger than Valley Farm Market, and bigger than either Shawn Walchef or Derek Marso could have im...
2019-11-201h 05Digital Hospitality
Digital HospitalityNo Fear of Failure: Scott Kaplan’s Journey from Old to New Media (DH 006)Is the radio business dead? The answer depends on who you ask. This week’s guest Scott Kaplan, a veteran of the broadcasting industry, would argue that audio storytelling is not dead, but very much alive and thriving thanks to technology and digital distribution. Scott Kaplan is all-in on whatever he does because “failure is not an option.” The digital revolution has impacted many industries, and change can be good or bad depending on how you look at it. For those people like Scott Kaplan with an open mind and a drive to always grow, the future is bright and only ge...
2019-11-061h 24Digital Hospitality
Digital Hospitality#100: Our Podcast Journey – Behind The SmokeDerek Marso & Shawn Walchef - Behind The Smoke - San Diego, CA Subscribe on YouTube Summary Episode #100 - The Final Episode of Behind The Smoke: BBQ War Stories It is with great sadness for us to announce that this will be the final Behind The Smoke: BBQ War Stories podcast in its current format, “Above The Butcher Shop”. Words could not begin to describe how grateful we are to all of you for supporting us over the past two years. We cherish all the incredible memories we have been fortunate to make with each of you whether it was in pers...
2019-04-1200 minDigital Hospitality
Digital Hospitality#099: For The Love of Radio and Baseball – Steven WoodsSteven Woods - The Ben & Woods Show on The Mighty 1090 - San Diego, CA Subscribe on YouTube Summary Steven Woods is the co-host of the Ben & Woods Show on the Mighty 1090 radio station in San Diego. Woods is the PA announcer for the San Diego Seals, a professional lacrosse team, at the Pechanga Arena. From humble beginnings, Woods shares how he began his career in radio at the lowest level as a promotions assistant at his hometown station. Woods explains his concept of hating the “business” but loving the art of radio. Being fulfilled, Woods opens up about his passion for...
2019-04-0500 minDigital Hospitality
Digital Hospitality#098: Using Facebook to Grow Your Business – El Pollo GrillVictor Lopez - El Pollo Grill - San Diego, CA Subscribe on YouTube Summary Victor Lopez is the owner of El Pollo Grill a family-owned restaurant and catering company in the Lemon Grove and Bonita neighborhoods of San Diego, CA. Victor will be opening his next location in fall 2019 at the Otay Ranch Mall. Established in 1987 by Victor’s parents Rafael and Constanza Lopez, EPG is known for offering free “Spanos Suck” tacos each time the Los Angeles Chargers lose a game. Employees, staffing, turnover, and why more businesses are using part-time shifts to allow for more flexible staffing, and better...
2019-03-2200 minDigital Hospitality
Digital Hospitality#097: Franchising Your Business Model – Tap TruckCorbin - Tap Truck & Corbin’s Q - San Diego, CA Subscribe on YouTube Summary Corbin O’Reilly is the owner of Tap Truck, a mobile bar service, and Corbin’s Q, a Santa Maria style barbecue restaurant in San Diego. Serving brews, wines, ciders or cocktails; Tap Truck offers local craft beverages combined with a passion for restoring old pick-up trucks. Creating an experience with Tap Truck that appeals to anyone who is a fan of craft beer, vintage Americana, or classic cars. The value of learning from your mistakes and how to overcome operational obstacles with a strong team ...
2019-03-1500 minDigital Hospitality
Digital Hospitality#096: The Michael Jordan of Cheesesteaks – Al CalozziAl Calozzi - Calozzi’s Cheesesteaks - San Diego, CA Subscribe on YouTube Summary Al Calozzi is the owner of Calozzi’s Cheesesteaks serving authentic Philly cheesesteaks from two his locations in Seattle, and San Diego. Growing up in a family restaurant Al learned to cook his first cheesesteak from his uncle at ten years old. Starting as a food cart vendor, Al describes the obstacles he has faced over his career and how he was able to persevere by focusing on his goals. Haters motivate: Al describing how he takes negative energy and uses it as fuel to keep goin...
2019-03-0800 minDigital Hospitality
Digital Hospitality#095: The Business of Quality Craft Beer – TapCraftMichael Peacock - TapCraft - San Diego, CA Michael Peacock is the owner and founder of TapCraft; a San Diego based company that builds and maintains draught systems for all types of beverages. Believing in furthering education, Peacock is the instructor for the Draught Systems course as part of SDSU’s Business of Craft Beer Program. The importance of maintaining your your tap lines regularly and the in-glass impact it has on your product. Using Coors Light’s, balanced, neutral flavor to help people learn how to identify different flavor profiles. The personal dilemma Peacock faced when choosing to drink for...
2019-03-011h 12Digital Hospitality
Digital Hospitality#094: Dive Bar Renaissance Man – Chad ClineChad Cline - The Waterfront Bar & Grill  - San Diego, CA Subscribe on YouTube Summary Chad Cline is the owner of the Waterfront Bar & Grill one of San Diego’s most popular, and oldest dive bars. Creating neighborhood hubs Chad and his family also operate The Aero Club, Banzai Bar, Eastbound Bar & Grill, Harbor Town Pub and The Hills Pub. Grounding the American Dream, Chad describes how it takes more than just money to open a restaurant nowadays. Treating the customer experience like a trip to Grandma’s house with hospitality that makes everyone feel good. Defining “kings” and “stars” as customers...
2019-02-2200 min