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Shelby Lewis

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Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEP. 41 - Steering Ahead: The Power of Pro-Active vs Re-ActiveIn this episode of Crossroad Conversations, the Lewis Brothers discuss the critical distinction between proactive and reactive management styles. They share personal anecdotes and lessons learned from their family business, emphasizing the importance of delegation, empowerment, and creating a culture of accountability. The conversation also touches on the significance of being close to the ground to identify early warning signs and the necessity of continuous improvement in processes. The episode concludes with recommendations for resources and a call to action for listeners to apply these insights in their own businesses.TakeawaysProactive...2025-06-261h 11Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEP. 40 - Evolving with the Community: Rodeo of the Ozark’s Journey w/ Joe RollinsIn this episode of Crossroad Conversations, the Lewis Brothers engage with Joe Rollins, president of the Rodeo of the Ozarks, discussing the significance of rodeo in the community, its evolution, and the importance of adapting to change. They explore the diverse audience that the rodeo attracts, the improvements made to facilities, and the dynamics of the board that governs the rodeo. The conversation also touches on the challenges faced when shifting the rodeo dates and the importance of community engagement in ensuring the rodeo's success. This conversation explores the rich traditions and community values surrounding the Rodeo of the...2025-06-191h 05Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 39 - Unleash Your Team's Power - The Buy-In BlueprintIn this episode of Crossroads Conversations, the Lewis Brothers discuss the critical role of vision and buy-in in leadership. They emphasize the importance of effectively communicating a vision to the team and fostering participation and ownership among team members. The conversation explores strategies for creating buy-in, including the formation of focus groups and the significance of involving key players in the decision-making process. The episode highlights the necessity of clear communication and the impact of team dynamics on the success of business initiatives. In this conversation, the speakers delve into the critical aspects of leadership, focusing on the importance...2025-06-161h 00Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 38 - Accountability Culture: Creating a Team That Takes OwnershipIn this episode, the Lewis Brothers discuss the emotional attachment business owners have to their companies and the importance of checking those emotions at the door when dealing with customer complaints. They emphasize the need for an accountability culture within teams, defining clear expectations, and leading by example. The conversation also covers the significance of building a culture of ownership among employees and the role of feedback in continuous improvement. This conversation delves into the intricacies of customer service, employee accountability, and fostering a positive workplace culture. The speakers emphasize the importance of allowing customers to express their emotions...2025-06-051h 08After Words ParanormalAfter Words ParanormalThe World's Biggest PumpkinSend us a textThis is the time of year for planting. Small gardens are cropping up all over my neighborhood. One of my favorite things to plant is pumpkins. I love the beautiful pumpkin blossoms and having a Halloween Jack-o-lantern that was grown in my own yard. In our story, “The World’s Biggest Pumpkin,” by Nathaniel Lewis, a man from the Guinness Book of World Records is out on a farm to measure and weigh a likely winner in the pumpkin category. Unfortunately, he also discovers what has made it so big, and it’s not Mira...2025-06-0244 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 37 - Numbers Don't Lie - Using Data to supercharge your BusinessIn this episode of Crossroad Conversations, the Lewis Brothers delve into the importance of understanding competition in business. They discuss strategies for analyzing the competitive landscape, building relationships with competitors, and leveraging customer insights for growth. The conversation emphasizes the need for businesses to study their competition, learn from local market trends, and create strategic advantages through competitive intelligence. The episode also highlights the significance of customer experience and the importance of quantifying business promises to build trust and long-term relationships. In this episode, the speakers discuss the complexities of customer experience, innovative strategies for trade assistance, and...2025-05-291h 16Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 36 - Automate, Elevate, or Alienate? What AI Means for Your Business in 2025In this episode of Crossroad Conversations, the Lewis Brothers dive deep into the evolving role of artificial intelligence (AI) in the world of small business. As technology rapidly transforms how companies operate, they highlight the critical balance between embracing automation for efficiency and preserving the human touch in customer interactions.The discussion explores a range of AI tools and platforms that small business owners can leverage to streamline operations, enhance communication, and reduce costs. From chatbots for customer support to AI-driven analytics2025-05-2259 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp.35 - Playing to Win: Leveraging Competitive Intelligence for GrowthIn this episode of Crossroad Conversations, the Lewis Brothers delve into the importance of understanding competition in business. They discuss strategies for analyzing the competitive landscape, building relationships with competitors, and leveraging customer insights for growth. The conversation emphasizes the need for businesses to study their competition, learn from local market trends, and create strategic advantages through competitive intelligence. The episode also highlights the significance of customer experience and the importance of quantifying business promises to build trust and long-term relationships. In this episode, the speakers discuss the complexities of customer experience, innovative strategies for trade assistance, and the...2025-05-151h 05Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 34 - Beyond the Sale: Mastering the Operational Side of Your BusinessEver feel like you're sprinting on a hamster wheel in your business—working harder but not moving forward? You're likely caught in the production trap that prevents true business growth.The Lewis Brothers tackle a critical turning point every entrepreneur faces: the shift from production to operations. Drawing from their 79-year family business journey, they reveal how being caught in day-to-day tasks creates a ceiling for your success and quality of life. The solution? You must "fire your old self" to reach new levels.This isn't about abandoning what made you successful—it's about creating capa...2025-05-0848 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 33 - Hiring for Talent vs. Culture: The Lewis Brothers' ApproachTalent versus culture – which matters more when building your dream team? At Lewis Brothers, we've spent decades perfecting the delicate balance between hiring skilled performers and maintaining our unique company culture. In this revealing conversation, we pull back the curtain on how our 79-year family business approaches this challenging aspect of leadership.We explore how seemingly small traditions like "Cancun Friday" (where everyone dresses in beach attire) create the distinctive atmosphere our customers immediately notice. These cultural touchpoints aren't just fun distractions – they're strategic elements that strengthen team bonds and differentiate us from 3,400 other Ford dealerships. As one...2025-05-0159 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 32 - Pivoting Your Business for Future SuccessSurviving and thriving for 79 years in business doesn't happen by accident. The Lewis Brothers pull back the curtain on how they've navigated crossroad moments and pivoted their automotive dealerships to stay relevant in an increasingly competitive market.The episode opens with a powerful revelation - despite running successful dealerships, the Lewis brothers continually evaluate and adjust their business rather than simply repeating what worked yesterday. They share practical strategies for recognizing when change is needed, including stepping away from daily operations to gain perspective. As Matt Lewis explains, "If you don't step away from your business and...2025-04-2456 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 31 - Increase the Leader Inside of YouThe toughest tightrope in business might be the one leaders walk every day – balancing authority with connection, demonstrating care without becoming buddies, and growing personally while staying true to core values. This episode dives deep into the art of leadership evolution without losing your edge.We explore the power of leading by example through our "three-minute rule" – if something needs attention and takes less than three minutes, handle it yourself. Picture this: snow needs clearing, trash needs picking up, or a customer needs assistance. Your willingness to tackle these small tasks speaks volumes without saying a word. Howe...2025-04-171h 00Strangely BiblicalStrangely BiblicalEp. 11 - Genesis 4 & 5 - The Seed of the SerpentIn Genesis 3:15 we see the first declaration of Yahweh's plan for redemption. We learn of two seeds, one of the serpent and the other of the woman. From the woman will come a Redeemer to crush the serpent's head. Only one chapter later, we see the story of the serpent's seed begin to unfold when Cain kills his own brother. Genesis 5 follows two genealogies, one associated with evil while the other will bring about the Promised Seed to crush the serpent's head.    References:  Genesis 3:15 The Debate Between Summer & Winter Gen...2025-04-141h 20Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 30 - Business and Buzz: Engage or NeutralWhere's the line between having a voice and protecting your business? In this thought-provoking episode, we dive into the complex world of business neutrality and knowing when to speak up or stay silent on controversial issues.We examine the real-world consequences of taking political stands through the cautionary tale of Bud Light, whose controversial position cost them a staggering $1.4 billion and impacted countless employees throughout their supply chain. It's a powerful reminder that business decisions create ripple effects far beyond the boardroom.The conversation isn't about abandoning your values – it's about understanding that your responsibility as...2025-04-101h 07Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 29 - How to Build Business Connections That LastWhat's the difference between working hard and working connected? We learned this lesson the hard way – spending years with our "plow in the ground" before discovering the exponential power of strategic networking. In this candid conversation we reveal how we transformed from heads-down workers who never left the dealership into connected business leaders whose network built our automotive empire. We share practical strategies for networking as an introvert, selecting the right events to attend, and leveraging the "know you, like you, trust you" principle to build relationships that generate business for decades.We don't hold bac...2025-04-031h 10Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 28 - The Ultimate Challenge: $25K Off & Festive FunTake a passenger seat inside Lewis Automotive's biggest sales event of the year – the Ultimate Challenge. What began as a $20,000 vehicle discount has now escalated to an unprecedented $25,000 off select models as the team races toward their 555-vehicle goal with just six working days remaining. They've already hit 81.6% of that target, and the energy is electric.What makes this event truly special isn't just the price slashing – it's the comprehensive approach to creating value at every turn. Finance managers have challenged 26 lending partners to provide automatic rate reductions of up to 2.5 percentage points below their already competitive rate...2025-03-2742 minHerstoryHerstoryLighthouse KeepersThey're the sanctuary during a storm, and they save lives! Today, we talk about female lighthouse keepers, and these women do not disappoint. Amy covers the brave lady with an adorable name, Grace Darling. Shelby discusses Ida Lewis, who started saving lives at sea at a very young age. 2025-03-2458 minI Am Northwest Arkansas®I Am Northwest Arkansas®Navigating the Dynamics of a Multi-Generational Business at Lewis Automotive GroupAbout the Show:"There's value in knowing how to work hard and lead by example."             - Shelby LewisIn this episode of I am Northwest Arkansas®, host Randy Wilburn engages with Shelby and Taylor Lewis, two brothers from the renowned Lewis Automotive Group. Following up on a previous conversation with their brother Matt, the trio dives into the unique dynamics of running a multi-generational family business in the automotive industry. The brothers share insights into their journey, their challenges, and the rewards of working together as a family.Shelby and Taylor discuss their...2025-03-241h 01Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 27 - The Ultimate Challenge: Week 3 Going Strong!The energy is electric halfway through the Ultimate Challenge at Lewis Automotive Group, where the ambitious goal of 555 vehicles sold in March has already hit the 327 mark. This isn't business as usual—it's a complete transformation of how deals are approved, with the Lewis Brothers signing off on transactions that would typically be declined."Some of those deals they brought to my office... I don't even hardly look up at them," Matt Lewis explains, describing how they're approving deals sometimes thousands below cost to maintain momentum. This radical approach creates extraordinary buying opportunities, including $20,000 off new vehicles, up...2025-03-2047 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 26 - Ultimate Challenge: Not Just An IdeaStep inside the energetic world of Lewis Automotive's Ultimate Challenge, where the excitement and culture on the showroom floor directly impact the customer experience. Broadcasting live from the Bronco showroom, the Lewis Brothers—Matt, Shelby, and Taylor—are giving listeners a behind-the-scenes look at what makes their annual March sales event so special.The numbers tell part of the story: by Day 11, they've already moved 179 vehicles toward their goal of 555. But the real magic lies in how this momentum transforms both the dealership atmosphere and the deals customers can access. Multiple team members share how the Ultimate Chal...2025-03-1344 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 25 - How We Sell 555 Cars in 31 DaysJoin us for an exciting journey as the Lewis Brothers unravel the essence of creating an engaging and dynamic sales environment through the Ultimate Challenge! We dive deep into how high levels of excitement within a dealership translate into superior customer experiences, where every interaction feels authentic. This episode aggregates compelling insights that demonstrate how excited employees can engage customers in a way that naturally leads to sales while fostering a sense of community around your brand. We explore various marketing approaches adopted to promote the Ultimate Challenge, sharing the nuances of making customers feel valued through s...2025-03-0654 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 24 - Habits That Fuel SuccessUnlock the secrets to building powerful habits that can skyrocket your business success with the Lewis Brothers. We explore how daily routines can make or break your leadership potential, drawing from personal insights and the current automotive landscape during truck month. Discover the subtle ways in which your morning clarity can set the stage for a productive day, and why letting go of unnecessary attachments—like excess inventory—can lead to better team dynamics and improved decision-making. As we navigate the complexities of time management and proactive planning, we take cues from experts like Alex Hormozi on align...2025-02-2757 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 23 - How Letting Go Leads to GrowthUnlock the secrets to balancing control and growth in your business with the Lewis Brothers on Crossroad Conversations. Ever wondered if holding the reins too tightly could actually stifle your progress? We promise you'll gain insights into the power of letting go and the incredible benefits of community involvement as a cornerstone of success. With candid stories and practical advice, we'll encourage you to reassess what matters most in both your business and personal life.Dive into the art of delegation as we explore why empowering your team to take ownership can lead to groundbreaking innovations. Discover...2025-02-201h 09Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 22 - Local Legacy: Why Community Connections MatterDiscover how the power of local roots can transform your business success with the Lewis Brothers, who have nurtured a thriving family enterprise over four generations. Ever wondered what it takes to maintain long-term employee retention and forge lasting customer relationships? We'll share invaluable insights, illustrating how being community-oriented and fostering personal connections distinguishes us from national giants.Explore the unique benefits of working for a locally owned business, where repurposing roles is the norm, not layoffs. Imagine a work environment reminiscent of the camaraderie of "Cheers," where familiarity builds customer trust and loyalty. We'll also sprinkle...2025-02-1353 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 21 - Passion and Paychecks: Finding Harmony in Your Career JourneyIs it possible to balance passion and a paycheck without sacrificing one for the other? Discover the secrets to aligning your personal interests with career success in this episode of Crossroad Conversations with the Lewis Brothers. We explore the delicate act of juggling financial stability and true passion, offering insights into how personal goals, such as paying off debt or planning a dream vacation, can fuel motivation and drive. Our discussion extends beyond personal aspirations to company culture, highlighting how leaders can empower their teams by helping them identify their passions and integrate them into their work....2025-02-061h 01Crossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 20 - Avoiding Burnout: Fueling Sustainable Business GrowthWhat if you could fuel your business growth without burning out your team? On this episode of Crossroads Conversations, the Lewis Brothers offer a treasure trove of strategies to maintain a thriving business while keeping burnout at bay. We tackle the art of empowering employees and supporting managers, ensuring your team stays engaged, challenged, and inspired. Discover what it takes to scale responsibly, staying true to core values even as the landscape shifts and competition intensifies.Unlock the secrets to sustainable growth as we explore the importance of establishing scalable processes. Recognize the warning signs of unsustainable...2025-01-3053 minCrossroad Conversations with the Lewis BrothersCrossroad Conversations with the Lewis BrothersEp. 19 - Work Hard, Unplug HarderReturning home after a long day at work can feel like stepping into a different world, one filled with either the triumphs of success or the weight of defeat. We open up about our personal experiences managing the complexities of running a family business while ensuring those emotions don’t cross into our family time. You'll walk away with practical strategies for maintaining positivity in your home, even when your workday feels like a battlefield. Plus, we share insights into boosting business revenue through innovative expense evaluations and self-performance techniques.Navigating the thin line between personal and pr...2025-01-231h 08The Joycelyn Ignites PodcastThe Joycelyn Ignites PodcastEpisode 17: Ignite Your Healing with Cynthia Allen ShelbySend us a textIn this episode of Joycelyn Ignites, we’re igniting healing through the powerful journey of forgiveness. Join me and my special guest, Cynthia Allen Shelby, as she shares her personal story of discovering the transformative power of forgiveness and the healing that followed. We dive into the importance of spending time with God, how letting go of past hurts can unlock spiritual freedom, and the steps Cynthia took to embrace healing and purpose. Tune in for wisdom, encouragement, and practical insights to ignite your journey toward freedom and restoration.To contact Cy...2025-01-1929 min