Shows
The Courage To LeadEpisode 289 - Shelby Joy Scarbrough - Courage to Remain CuriousShelby Joy Scarbrough is an entrepreneur, author, and speaker focused on advancing civility and leadership. A former Presidential Trip Coordinator for the Reagan White House and a State Department protocol officer, Shelby’s career has been rooted in diplomacy, respect, and human connection.
Shelby is Co-Founder and CEO of the Global School of Entrepreneurship, offering a new and innovative MBA program that offers a one-year, one-cohort, one-life-changing experience for aspiring entrepreneurs.
Shelby’s upcoming book, entitled “Pioneer: Destiny of the Dreamers, and Doers“ is a labor of love, documenting the qualities of those who embody the pioneering spirit.
You can connect...
2025-10-2100 min
Best Of Authoring LifeCivility Rules!Social media is an incredible technology that carries a lot of benefits to mankind. But it also has this dark side where we beings are given the power of anonymity and impunity – this ability to say things to others that we don’t have to be accountable for. Is civility a dying ideal in these crazy times? Civility Rules! couldn’t have been published in a better time. There is probably no milieu in which the book’s message of resonates more with what’s happening in the world than right now. Its author, Shelby Scarbrough started going through the rabbit...
2025-08-0620 min
Smart Business Revolution | Turn Relationships into Revenues | Networking | More Clients | Relationship AdviceCreating a Purposeful Practice of Civility With Shelby ScarbroughShelby Joy Scarbrough is the Co-founder and CEO of the Global School of Entrepreneurship (GSE), a company dedicated to providing accredited MBA programs and courses designed specifically for entrepreneurs. With a distinguished career serving in the Reagan administration as a White House aide and as a State Department Protocol Officer, Shelby has also authored multiple books, including Civility Rules. She has managed high-profile events for world leaders such as Nelson Mandela and Pope John Paul II and successfully built a chain of Burger King franchises, showcasing her entrepreneurial acumen. Apart from GSE, she is also the Co-founder of nCourage...
2025-01-1041 min
EO 360°: A podcast by the Entrepreneurs' OrganizationPioneers | Shelby ScarbroughFrom Burger King to Air Force One, Shelby Scarborough's journey has been a special one. Her first job right out of college was with The White House, as a Presidential Trip Coordinator for President Ronald Reagan. She was part of the coordinating team for many of President Reagan's appearances, such as the 1988 Reagan-Gorbachev Summit in Moscow and a NATO meeting in Brussels. She is also the founder of Practical Protocol, a global events management organization for dignitaries. She was also a Burger King franchisee, building ten restaurants in Northern Virginia. She's also the co-founder of the nCourage Entrepreneurs Angel...
2023-11-071h 06
Leaders Of Transformation469: From White House Protocol to Entrepreneurship: Lessons in Civility and Collaboration w/Shelby ScarbroughWhat does it take to exercise civility in business interactions while still being heard? In this engaging episode, join us as we unlock the secrets to success with Shelby Scarbrough, an accomplished author, entrepreneur, and civility expert. We explore the power of courtesy, humility, and open-mindedness in our daily lives and their role in achieving success. Drawing from her extensive experience, including her time in the White House, Shelby shares strategies for building trust and effective leadership. We also delve into her entrepreneurial journey, from Burger King franchises to angel investments and an innovative MBA program for...
2023-10-2442 minLeaders Of Transformation469: From White House Protocol to Entrepreneurship: Lessons in Civility and Collaboration w/Shelby ScarbroughWhat does it take to exercise civility in business interactions while still being heard? In this engaging episode, join us as we unlock the secrets to success with Shelby Scarbrough, an accomplished author, entrepreneur, and civility expert. We explore the power of courtesy, humility, and open-mindedness in our daily lives and their role in achieving success. Drawing from her extensive experience, including her time in the White House, Shelby shares strategies for building trust and effective leadership. We also delve into her entrepreneurial journey, from Burger King franchises to angel investments and an innovative MBA program for...
2023-10-2442 min
The Tapt Market PodcastShelby Row Productions: Bringing podcasts to life through audio, video, and marketing for growth.In this episode Derrick Michaud, owner of Shelby Row Productions, tells his story from doing any kind of gig work to stay out of corporate America to now owning his own podcast editing company and studio, recording multiple podcasts, and becoming a part of his towns leadership along the journey. The idea of serving the community is front and center here. Along the way we identify the how and why someone can use podcasting to tell their story and connect with a community. We dive into how to build with not only the audio, but leverage video and social...
2023-05-2353 min
The Workplace Communication PodcastHow to Stop Hostility and Incivility from Becoming the New Normal Shelby Scarbrough has worked in the White House as a member of President Ronald Reagan's advance team and a protocol officer in the U.S. Department of State. Through these roles, her interactions with prominent world leaders led her to a journey of evaluating, exploring and deeply understanding the concept of civility. As author of Civility Rules! Creating a Purposeful Practice of Civility, Shelby believes that civility is not just about how we treat each other. She believes it extends to the characteristics of our own behaviour...
2023-05-2343 min
The Encouragement Engineering PodcastThe Encouragement Engineering Podcast with Shelby ScarbroughThe Encouragement Engineering podcast offers listeners the ability to combat the negativity that inundates our daily lives with a positive perspective and
positive actions. Our guest today is Shelby Scarbrough.
Our guest today has a core belief that fostering solid relationships is the key to working through every issue that humanity faces.
She also believes that we all could use a little more joy in our lives. Without civility there is little hope of finding joy. Likewise, without joy, civility crumbles. So, she embarked on a journey to bring a little bit of both back...
2023-04-2625 min
LOA Today - Your Daily Dose Of HappyShelby Scarbrough - Living life with Joy in the middle of it allShelby launched her Joy Journey eCommerce site dedicated to "All Things Joy" as a companion to her upcoming book, The Joy Journey. She shares her message about joy and civility in today's show. Her website is: https://shelbyjoyscarbrough.com/ Follow the LOA Today podcast: https://www.loatoday.net/follow
2023-04-201h 01
Wealthy Wellthy Podcast#259 Civility Rules w/ Shelby ScarbroughThis week on the Wealthy Wellthy Podcast, I interviewed Shelby Scarbrough. Shelby and I met through one of my favorite podcast guests, Justin Breen. Justin is a master at connecting the two people who need to know each other. He hit the nail on the head with this one – Shelby and I are cut from the same cloth. She has an amazing story from traveling the world with presidents and dignitaries to becoming a successful entrepreneur who owns an accredited MBA school for entrepreneurship. In this episode, we discuss Shelby’s experiences working with the most p...
2023-03-131h 00
Wealthy Wellthy Podcast#259 Civility Rules w/ Shelby Scarbrough Let me introduce you to Shelby Scarbrough. She has one hell of a story traveling the world with presidents and dignitaries. She has since become a successful entrepreneur who owns an accredited MBA school for entrepreneurship. In our conversation, I learned about the experiences of a former White House employee and entrepreneur, Shelby Scarbrough, as well as her thoughts on civility and communication. Scarbrough is still invested in training, teaching, consulting, and public speaking to inspire others to be successful and reach their full potential. Shelby’s expertise is on one of my favo...
2023-02-281h 00
Civility, conversations on how to regain civility in society.Civility Rules - Interview with Shelby ScarbroughRuss Charvonia, President of Worldwide Civility Council discusses Civility with Shelby Scarbrough, author of Civility Rules!
2023-01-0841 min
Up2Shelby Scarbrough: White House Veteran.... Civility ChampionAfter mastering protocol at the highest levels at both the White House and the U.S. State Dept., Shelby started a business to serve literally the most famous and influential humans on the planet. Pope John Paul II; Nelson Mandela; President Reagan..... and throughout her impressive career has lived a life exuding and promoting civility.
2022-12-2851 min
The Kathryn Zox ShowShelby ScarbroughKathryn interviews Author Cornelius Grove PhD.Since 1970, students from East Asia have outscored their U.S. counterparts on every international student comparative test. Every test over 50 years; no exceptions. “Why is this always true?” asked Dr. Cornelius Grove. Now he has answers. Immersing himself in hundreds of research reports concerning East Asian children’s learning advantages, he uncovered the historical and cultural factors behind East Asians repeated successes. Dr. Grove explores the ways East Asian parents instill in their children a receptiveness to the formal learning process and explains the values underlying the parents’ mindset He gives us an outline for acti...
2022-12-0723 minThe Kathryn Zox ShowCornelius Grove PhDKathryn interviews Author Cornelius Grove PhD.Since 1970, students from East Asia have outscored their U.S. counterparts on every international student comparative test. Every test over 50 years; no exceptions. “Why is this always true?” asked Dr. Cornelius Grove. Now he has answers. Immersing himself in hundreds of research reports concerning East Asian children’s learning advantages, he uncovered the historical and cultural factors behind East Asians repeated successes. Dr. Grove explores the ways East Asian parents instill in their children a receptiveness to the formal learning process and explains the values underlying the parents’ mindset He gives us an outline for acti...
2022-12-0728 min
Best Of Authoring LifeCivility Rules!Social media is an incredible technology that carries a lot of benefits to mankind. But it also has this dark side where we beings are given the power of anonymity and impunity – this ability to say things to others that we don’t have to be accountable for. Is civility a dying ideal in these crazy times? Civility Rules! couldn’t have been published in a better time. There is probably no milieu in which the book’s message of resonates more with what’s happening in the world than right now. Its author, Shelby Scarbrough started going through the rabbit hol...
2022-11-2920 min
Authoring LifeCivility Rules!Social media is an incredible technology that carries a lot of benefits to mankind. But it also has this dark side where we beings are given the power of anonymity and impunity – this ability to say things to others that we don’t have to be accountable for. Is civility a dying ideal in these crazy times? Civility Rules! couldn’t have been published in a better time. There is probably no milieu in which the book’s message of resonates more with what’s happening in the world than right now. Its author, Shelby Scarbrough started going through the rabbit...
2022-11-2920 min
Becoming Your Best | The Principles of Highly Successful LeadersEpisode 354 - Civility Rules that Lift, Build, and Inspire with Shelby ScarbroughIn times of extreme political polarization in society, where the internet is used to spread hate and misinformation at lightspeed around the globe, taking a moment to value and cherish civility is crucial.This week, Shelby Scarbrough visits us to discuss the importance of practicing civility, instilling the plurality of voices in every political discussion, listening to learn, and learning to listen.Shelby is a Speaker, Entrepreneur, and Author of "Civility Rules!" a book that invites the reader to learn about the history and essence of civility through the lens of G. Washington's "...
2022-11-1532 min
The Internal Comms PodcastEpisode 70 – Reaching across the aisleShelby Scarbrough, author of 'Civility Rules! Creating a Purposeful Practice of Civility', shares her deep insight and experience ‘reaching across the aisle’ on episode 70 of The Internal Comms Podcast.
Throughout an illustrious career at the White House and US State Department, Shelby honed her approach to tackling complex, high-stakes communication. In an increasingly polarised world, she is a champion of communicating civilly across the divide – be it social, cultural or political.
In this thought-provoking episode, Shelby explains how she conducts herself around a core set of values and shares some useful advice for working alongside people of different creeds, races, cultur...
2022-11-0952 min
Dr. Bill Dorfman® Podcast presents Meet the Mentor® SeriesShelby ScarboroughShelby Scarbrough is a serial entrepreneur who believes wholeheartedly in mentorship and paying it forward. Her most recent Endeavor as cofounder of the Global School of Entrepreneurship - a fully accredited MBA program specifically for entrepreneurs - is her primary focus at the moment. She and her partner have created “a new way to MBA” for entrepreneurs around the world. https://www.gse.mba/ \www.practicalprotocol.comIn case you are interested check out:TEDx Napa Speech - CivilityUN Conf on Small Business Address - EntrepreneurshipThe Washington Post - CivilityRon...
2022-08-0930 min
The Idea Climbing PodcastHow to Create Successful Mentoring Experiences with Shelby ScarboughEpisode 50!
Mentoring doesn’t have to be a formal program or system; it can be natural and organic. This doesn’t mean that you sit back and wait for it to happen, there are things you can do to create successful mentoring experiences. That’s what I discuss in this episode with Shelby Scarbrough, a serial entrepreneur, author, and mentor.
Sometimes mentoring happens accidentally. How do you know when someone is mentoring you? When they show an interest in your career, professional development and they want to help you succeed. It’s not a transaction, it’s a r...
2022-05-1127 min
Do Hard Things Podcast: Forge Your Mind & BodyCivility Rules with Shelby ScarbroughSend us a textS1E71: Civility Rules with Shelby Scarbrough In this episode I have a great conversation with Shelby Scarbrough, a Tedx speaker, author of Civility Rules, entrepreneur, and former Presidential Trip Coordinator for President Ronald Reagan. We have a great discussion on the topic of civility in society. We discuss why it is important to remain civil to one another and the erosion of it in our society. Shelby Joy Scarbrough bio: is a serial entrepreneur with a wide variety of interests.Her first job, once...
2022-05-111h 30
The Small Business Edge Podcast with Brian MoranCivility Rules! My Conversation with Shelby ScarbroughIn this episode, serial entrepreneur and author Shelby Scarbrough discusses her three latest projects: Her book, “Civility Rules” which was released during the pandemic, Her new company, The Global School of Entrepreneurship, and another book which came out this month titled “UNDAUNTED: The Extraordinary Life Story of the FIrst Aviator to Attempt a Solo Flight Around the World.” It’s the true story of Jimmie Mattern, Shelby’s grandfather. Lots of great content packed into 30 minutes. Definitely worth your time.
2022-03-2343 min
The Trevor Turnbull Show[EP38] Why Your Joy Journey Is Connected To Civility | Shelby ScarbroughIn this episode I’m joined by Shelby Scarbrough. She is the author of Civility Rules!, a TedX speaker and Co-Founder of The Global School of Entrepreneurship. We spoke about what it means to be “civil” in the crazy world we live in…as well as why she felt called to create an MBA program focused on serving the entrepreneurs of the world.As Shelby says…Civility is a promise that we make to each other. It is a proven path to our joy. Morals are subjective, and everyone views what's "right" and "wrong" differently. Where do you fall in t...
2022-03-1850 min
How'd it Happen?Shelby Scarbrough, Why I Want to Touch Every Corner of the World (#232)Wouldn’t it be nice to impact people’s lives through the things you do? Whether it’s your job, passion, or just about anything you unknowingly do. Today’s guest is an Entrepreneur, Author, Speaker, and CEO of Global School of Entrepreneurship, Shelby Scarbrough. She has done all that and more through the work she did throughout her life. You are going to hear more about her Shelby Scarbrough combines an entrepreneurial background with the pride and responsibility of public service to bring new perspectives to each endeavor. Her career began as a political appointee in the Reag...
2022-01-031h 15
Business GrowthUnlocking Entry Level Employees Potential with Shelby Scarbrough - Episode 127When you’re hiring employees, do you think of their future in the company? Are you picturing them as the future supervisor or manager? This is the case for Shelby Scarbrough. Spencer interviews Shelby Scarbrough to talk about how she started working as an all-around skilled worker for their family-owned Burger King franchise to own several stores. She talks about hiring people, not just to fill the job, but to train them as they work their way up as a manager. Shelby also reiterated the importance of looking at the good things and the positive pieces, rather than the ne...
2021-12-0723 min
A World On PurposeEp 36. SHELBY SCARBROUGH. Author's hopeful vision of creating purpose through civility and democracyShelby Scarbrough, author of “Civility Rules! Creating A Purposeful Practice Of Civility” & founder of Practical Protocol, began her career as a political appointee in the Reagan and Bush administrations. Today, Shelby is helping to shed light on the power of practicing civility and the meaningful impact it can hold on society. In this episode, Shelby discusses her inspiring upbringing in politics among figures such as Nelson Mandela and how she found her #pivot2purpose by building practices of civility.
2021-10-251h 05
Get Down To Business with Scott "Shalom" KleinPodcast of “Get Down To Business” – 10/10/2021 - Shelby Scarbrough, Guy Remond, David Zumpano and Joel GandaraJoin Scott "Shalom" Klein on his weekly radio show, Get Down To Business with guests:
Shelby Scarbrough
Guy Remond and David Zumpano
Joel Gandara
2021-10-0639 min
Building the Future: Freedom, Prosperity, and Foreign Policy with Dan RundeCivility Rules!: A Conversation with Shelby ScarbroughIn this episode of Building the Future, Dan is joined by Shelby Scarbrough, founder of Practical Protocol and author of her new book Civility Rules! Creating a Purposeful Practice of Civility. The pair discuss Shelby’s career and how her experiences taught her the importance of treating people civilly in professional interactions. Shelby talks about the difference between civility and being nice, and how the idea of “civility” changes across cultural borders. The conversation touches on topics like the role of civility in the digital age, civility in how democracies work, and examples of civility in leadership.
2021-07-0721 min
Scaling Up Business with Bill GallagherGetting Real with Shelby Scarbrough — Practical ProtocolShelby Scarbrough has led an interesting career throughout her life and shares some of her lucky breaks, biggest regrets, her struggle with perfectionism, and more in this week’s episode! Shelby began her career in the White House as a member of President Ronald Reagan’s advance team, where she helped coordinate such landmark events as the Reagan-Gorbachev Moscow summit and economic summits in Germany, Italy, and Japan. In 1990, Shelby founded Practical Protocol, LLC, a company that plans bespoke events for foreign dignitaries such as Nelson Mandela, Pope John Paul II, Lech Walesa, and more. Shel...
2021-03-2840 min
We Are EveryoneThe Intersection of Civility, Joy, and Protocol in the Workforce“Civility begins with being civil to you.” Andrew J. Sherman, Author and Partner at Seyfarth Shaw, and Shelby Joy Scarbrough, Author and Entrepreneur, talk about the trends in the workplace when it comes to employee mental wellness and disengagement/productivity in the pre-COVID as well as the COVID world. Both guests discuss how the pandemic has affected civility and mental fitness of different generations in the workforce inversely. Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating a dialogue around mental fitness – because #WeAreEveryone
2021-02-2449 min
Founder's StoryCivility Rules | Ep. 41 with Shelby ScarbroughShelby Scarbrough combines an entrepreneurial background with the pride and responsibility of public service to bring new perspectives to each endeavor. Her career began as a political appointee in the Reagan and Bush Administrations, first as Presidential Trip Coordinator in The White House, a Protocol Officer at the U.S. Department of State Ms. Scarbrough worked with such notable figures as: His Holiness, Pope John Paul II, Presidents Reagan, Bush, Ford, Carter and Nixon, President Walesa of Poland, Her Majesty Queen Elizabeth and members of the Royal Family, Prime Minister Margaret Thatcher and Nelson Mandela. Shelby...
2020-12-1136 min
Scaling Up Business with Bill Gallagher232: Shelby Scarbrough — The Practice of CivilityCan you put a metric around civility or kindness in your business? And if so, what really is the business value of good customer and employee civility? Today’s guest showcases how you can create civility in your organization and why it’s important to practice it all throughout your company. Shelby Scarbrough began her career in the White House as a member of President Ronald Reagan’s advance team. Shelby’s experience both in the public service and the private sector, and as the global chairman of the Entrepreneurs’ Organization, has given her a unique insight into the p...
2020-11-0454 min
Illuminare PodcastThe Intersection of Civility & Behavioral HealthThis week on The Illuminare Podcast, Dr. Ronit Molko is joined by Shelby Scarbrough, former White House staff member, serial entrepreneur, consultant and author of “Civility Rules! Creating A Purposeful Practice Of Civility.” Tune in for their discussion on the role civility plays in many different facets of our society including our healthcare system, the behavioral health space and our current political landscape.
2020-10-2837 min
KRMG In-DepthAn international consultant in protocol and civility, Shelby Scarbrough has written a new book on civility in a time of pandemic and political upheavalShelby Scarbrough began her career in Ronald Reagan's White House. She moved to the State Department, and eventually the private sector. Her clients have included Nelson Mandela, Pope John Paul II, and Queen Elizabeth II. She believes restoring formality and civility to the national conversation is fundamental to making any progress toward solving our ongoing societal issues. Here's her conversation with KRMG's Russell Mills.
2020-10-0717 min
A Dose of Your FutureInterpersonal Relationships and Civility with Shelby ScarbroughAuthor and Entrepreneur, Shelby Scarbrough, joins us for a discussion on the importance of civility and the power strong interpersonal relationships.
2018-12-1427 min
EO ImpactEP 3: Shelby Scarbrough Speaking at the UN 05-12-2018Shelby Scarbrough, Founder of Practical Protocol and EO Global President (2007-2008)
Creating a Shared Future for Entrepreneurs and Micro, Small and Medium-sized Enterprises in the framework of the UN Sustainable Development Goals is organized by International Council for Small Business
http://www.shelbyscarbrough.com/
https://www.linkedin.com/in/practicalprotocol/
2018-05-1605 minScaling Up Business with Bill GallagherShelby Scarbrough - Ways to Improve RapportShelby Scarbrough began her career in The White House Office of Presidential Advance, and as a Protocol Officer at the U.S. Department of State. Today, Shelby is an entrepreneur, angel investor, speaker and more. For this week’s topic, Shelby and I discussed how we can improve relationships and build rapport. Let’s get right into the heart of the matter. It all boils down to dignity and respect, when it comes to building rapport. And no matter what you’re doing, those two things are the only things people want. If you’re the giver, or the r...
2016-11-0233 min