Shows
All About AI with ShervinThis Copilot Setting Is Basically an Excel Cheat Code (Anthropic Claude + Agent Mode)Microsoft Copilot in Excel, AI data analysis, Agent Mode, Anthropic Claude, and OpenAI ChatGPT 5.2 — in this Podcast, I use the newest Copilot features in Excel to analyze FIFA World Cup data and decide which games are actually worth buying tickets for.⏩ You can watch this Podcast as a video here: https://youtu.be/iyculEdLUDYThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2026-02-1512 min
All About AI with ShervinConversation on AI, Agents, and Microsoft Copilot with Nate Loback - Solutions Engineer at MicrosoftConversation with Nate Loback, Copilot Solutions Engineer at Microsoft.⏩ Make sure to visit my YouTube Channel, Collaboration Simplified for more AI videos: https://www.youtube.com/@CollaborationSimplifiedThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2026-02-0822 min
CIAOPS - Need to Know podcastsEpisode 360 - Shervin ShaffieIn this episode I'm joined by Shervin Shaffie from Microsoft to do a deep dive into Copilot Studio. That's the service from Microsoft that allows you to create agents in a 'low-code' manner right inside the M365 environment. Shervin has some great Youtube content I highly recommend and provides some great insights and tips and tricks in this episode when working with agents in Microsoft 365. I'll also brin you up to date with the latest Microsoft Cloud news. Listen along.
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.p...
2026-02-0451 min
All About AI with ShervinMy Inbox Was Out of Control. So I Built an AI Agent to Fix It.Learn how to build an Autonomous Copilot Agent in Microsoft Copilot Studio to de-clutter your Outlook Inbox by automatically sorting, organizing and notifying you of urgent emails in Microsoft Teams. Join Shervin Shaffie, a Copilot Principal Engineer at Microsoft, as he walks you through all the steps to creating this powerful agent and simplify your work.⏩ You can watch this Podcast as a video here: https://youtu.be/Y8NmL93HzdIThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or th...
2026-02-0114 min
All About AI with ShervinNot All Microsoft Copilots are the Same: Which One Do You Have?Copilot for Microsoft 365, Copilot for Business, Copilot for Personal, Family - which one do you have and where are all the places you can access it from? That’s exactly what we’ll cover in this video.⏩ You can watch this Podcast as a video here: https://youtu.be/PbLylmwDHEQThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2026-01-2516 min
All About AI with ShervinAsking My 16 Year Old Teen How He Uses AI (Surprise Answer!)Bet you can't guess how kids are using AI these days!!Feel free to email me with your thoughts on topics you'd like to hear from me on - anything related to AI is fair game (it doesn't have to be Microsoft :) info@cosi.pro⏩ My main videos are located on my YouTube Channel, Collaboration Simplified: https://www.youtube.com/@CollaborationSimplifiedThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are af...
2026-01-1911 min
All About AI with ShervinHow I Automated Boring Work with Copilot (Full Tutorial)Learn how to build a fully autonomous AI agent in Microsoft Copilot Studio that can automate your boring tasks. In this step-by-step tutorial, Shervin Shaffie, Copilot Principal Engineer at Microsoft, walks through creating an agent that moves a task through Outlook, SharePoint, Word, and Teams until it’s complete. The setup is explained in clear, practical terms so anyone with a Microsoft 365 Copilot license can build the same end-to-end automation for their own work.⏩ You can watch this Podcast as a video here: https://youtu.be/NXBp4UxE9N8This Podcast represents the opinions of Sher...
2026-01-1111 min
All About AI with ShervinNEW Copilot Workflows Agent Will Automate Your Job (Full Tutorial)Learn how to use the new Copilot Workflows Agent in Microsoft 365 Copilot with this clear, step-by-step tutorial. Join Shervin Shaffie, a Copilot Principal Engineer at Microsoft, as he turns simple natural-language prompts into powerful automations you can use immediately across Outlook and Teams.⏩ You can watch this Podcast as a video here: https://youtu.be/_w-jVw8Uhc0This Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2026-01-0410 min
All About AI with ShervinMy Top 5 Microsoft 365 Copilot Tips for Excel, Teams & the Copilot AppUnlock 5 hidden features in Microsoft 365 Copilot and Excel to dramatically boost your productivity. Whether you’re a casual user or want to become a true Copilot POWER USER, this tutorial is for you. Join Shervin Shaffie, Copilot Principal Engineer at Microsoft, as he walks through five essential Copilot tips that every professional should know.⏩ You can watch this Podcast as a video here: https://youtu.be/GeeK0GoFlkEThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with whic...
2025-12-2817 min
All About AI with ShervinHow to Build Copilot Agents that Automate Anything! Master Computer Use in Microsoft Copilot StudioLearn how to use Computer Use in Microsoft Copilot Studio to automate desktop and web apps — even when there’s no API. In this tutorial, Microsoft Principal Engineer Shervin Shaffie shows how Copilot Agents can interact with computers using natural language to click buttons, fill forms, and perform tasks automatically.⏩ You can watch this Podcast as a video here: https://youtu.be/PjfMRRj7v4EThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's partic...
2025-12-2123 min
All About AI with ShervinBuild Simple, Free & Powerful AI Agents in Microsoft Copilot – Tutorial + Tips | Microsoft EngineerNow that every Microsoft 365 licensed business and enterprise comes with Copilot Chat, get ready to unlock the power of simple, free AI Agents — no heavy coding, no expensive tools. In this hands-on tutorial, Shervin Shaffie, a Copilot Principal Engineer at Microsoft, walks you through using Copilot Studio (Lite) to create your own agents that do real work in Microsoft 365. As a Microsoft engineer, he drops pro tips, best practices, and gotchas to speed you past frustration.⏩ You can watch this Podcast as a video here: https://youtu.be/huOyZ_TxtJYThis Podcast represents the opinions of S...
2025-12-1424 min
All About AI with ShervinHow Microsoft Copilot Can Turn Your Teams Meetings & Word Docs Into PodcastsLearn how to create Podcasts with Microsoft 365 Copilot using Teams Meetings, Word Documents, OneDrive, and Copilot Notebooks. In this step-by-step tutorial, Shervin Shaffie, Copilot Principal Engineer, shows you how to turn long meetings and Office docs into AI-generated podcasts you can listen to anytime, anywhere.⏩ You can watch this Podcast as a video here: https://youtu.be/uwyASIwqOhQThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-12-0712 min
All About AI with ShervinCan This AI Chatbot REPLACE Live Agents? BUILD it in Microsoft Copilot StudioIn this tutorial, we’ll show you how to build an AI chatbot in Microsoft Copilot Studio that delivers powerful, human-like support for customers. Special THANKS to Danny Dias, Microsoft Copilot Principal Solutions Engineer for creating this AI Chatbot with support from our Product Group!⏩ You can watch this Podcast as a video here: https://youtu.be/m02uCPdKz2IThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-11-3011 min
All About AI with ShervinMy Favorite Microsoft Copilot TIPS for Outlook, Excel & Copilot ChatJoin Shervin Shaffie, Copilot Principal Engineer at Microsoft as he demonstrates his top Microsoft 365 Copilot tips. You'll learn about brand new features inside M365 Copilot Chat, Copilot in Excel and Copilot for Outlook.⏩ You can watch this Podcast as a video here: https://youtu.be/0T39n8uAqOkThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-11-2310 min
All About AI with ShervinEasiest way to Create AI Agents in Microsoft Copilot Studio! Full Tutorial By a Microsoft EngineerTutorial on how to build an Anthropic Model Context Protocol (MCP) Copilot Agent in Microsoft Copilot Studio and DocuSign. Perfect for beginners and pros alike! In this hands-on tutorial, Shervin Shaffie, Copilot Principal Engineer at Microsoft, will walk you through the entire process of creating a powerful MCP Agent, from logging in to publishing, with everything explained in a simple, easy-to-follow way. Whether you’re new to Microsoft Copilot or need a quick MCP refresher, this video has you covered. You’ll see how MCP compares to Agent Flows, how to integrate services like DocuSign, and how to make your...
2025-11-1628 min
All About AI with ShervinMicrosoft Copilot Is Your Secret Weapon for Career Growth – Let’s Set it Up, Step by StepIn this tutorial, I’ll show you how to turn Microsoft 365 Copilot into a custom career coaching system—helping you stay consistent, grow professionally, and reach your next role faster. Whether you're aiming for a promotion, switching roles, or leveling up your leadership, this tutorial shows how Copilot in Microsoft 365 can help you get there—fast.⏩ You can watch this Podcast as a video here: https://youtu.be/QV6Bb3YZqiwThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the comp...
2025-11-0916 min
All About AI with ShervinDoes Microsoft Copilot Feed on Your Data? Microsoft Engineers Debunk Security MythsHere are 3 things people often get wrong about securing M365 Copilot. Join Shervin Shaffie, Copilot Principal Engineer at Microsoft and his guest Kitty, Compliance Technical Specialist at Microsoft as they explore this important topic.⏩ You can watch this Podcast as a video here: https://youtu.be/ki9ZluqTsukThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-11-0208 min
All About AI with ShervinTEAMS of Copilot Agents, working as ONE! Multi-agent Orchestration in Microsoft Copilot StudioMicrosoft just added Multi-Agent Orchestration, Connected AI Agents and Child Agents — allowing a Copilot Studio agent to work together with other agents made in Copilot Studio, Azure AI Foundry, Microsoft Fabric, or the Microsoft 365 SDK - to create super agents! Agents working together with other agents to achieve a shared goal and complete complex, business-critical tasks .⏩ You can watch this Podcast as a video here: https://youtu.be/WKKdBC2zM3kThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the...
2025-10-2623 min
All About AI with ShervinBecome a FRONTIER FIRM with Microsoft COPILOT AGENTS - Tips By a Microsoft EngineerAI agents, Microsoft Copilot Studio, Copilot agents, business automation — this is your blueprint to becoming an Agent Boss. If you're a business leader, consultant, or digital innovator, this video shows you exactly how to master the agent game and take control of AI-powered workflows.⏩ You can watch this Podcast as a video here: https://youtu.be/KAUwD7cqt6kThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-10-1905 min
All About AI with ShervinThis Copilot Agent ANSWERS Your EMAILS! Build it in Microsoft Copilot Studio By a Microsoft EngineerIn this beginner tutorial, Shervin Shaffie, Copilot Principal Engineer at Microsoft, shows you how to build a no-code autonomous AI email agent for Outlook using Microsoft Copilot Studio. This agent will answer all the questions in your emails and behave any way you instruct it. You can tell it what knowledge sources to use, how to respond to the email, if it should provide reference material, and more.⏩ You can watch this Podcast as a video here: https://youtu.be/4s7Qa_cYZyQThis Podcast represents the opinions of Shervin Shaffie and his guests to th...
2025-10-1232 min
All About AI with ShervinReal-Time SPEECH to SPEECH Translator for Microsoft Teams Meetings | Interpreter AgentMicrosoft Teams Interpreter Agent provides real-time speech to speech interpretation in multilingual Teams Meetings so that attendees can listen and speak in the language of their choice. A cost effective alternative to human interpreters for meetings.⏩ You can watch this Podcast as a video here: https://youtu.be/xkH2aQwmBCIThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-10-0509 min
All About AI with ShervinHow I Built Increasingly Smarter Copilot Agents in Microsoft Copilot Studio, By a Microsoft EngineerUsing Microsoft Copilot Studio, I built a Retrieval, Task, and Autonomous AI Agent - each increasingly smarter than the next. I will take you under the hood to explore their components, functionality, evolution and key differences. The Task based agent is new to this channel and uses ServiceNow connectors for both read/write to a ServiceNow database.⏩ You can watch this Podcast as a video here: https://youtu.be/kThDZAaJuMcThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the co...
2025-09-2827 min
All About AI with ShervinMajor COPILOT in EXCEL Advancements! Now Everyone Can Be an Excel EXPERTMaster Microsoft Copilot in Excel, from basics to advanced AI & Python analysis. Microsoft 365 Copilot is changing the way we work with Excel, making data analysis faster and easier than ever! In this step-by-step tutorial, I'll show you how to get the most out of Copilot in Excel—from simple prompts to advanced Python-powered analysis.⏩ You can watch this Podcast as a video here: https://youtu.be/kN3_55RUu9IThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with...
2025-09-2114 min
All About AI with ShervinWhat is Microsoft 365 Copilot Chat? Is it really FREE? Tips By a Microsoft EngineerMicrosoft Copilot Chat is included with Education, Business, and Enterprise licenses, but how does it compare to the paid Microsoft 365 Copilot license? And how do AI Agents fit into the picture?⏩ You can watch this Podcast as a video here: https://youtu.be/bo-KBAwGdGYThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-09-1434 min
All About AI with ShervinMaster Autonomous AI Agents in Microsoft Copilot Studio - Easy to Build & Extremely PowerfulIn this video, I’ll show you step-by-step how to create an Autonomous AI Agent that automatically finds answers in emails using internal company documents and prepares a detailed reply. All that's left to do is click send! No coding required to build this agent.⏩ You can watch this Podcast as a video here: https://youtu.be/OZ_NgoFDiHIThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.
2025-09-0722 min
All About AI with ShervinHow to Build an HR Copilot AI Agent | Step-by-Step, By a Microsoft EngineerJoin Shervin Shaffie, Copilot Principal Engineer at Microsoft, for a deep dive into creating a powerful Human Resources (HR) Copilot AI Agent. Whether you’re an HR professional, IT admin, or AI enthusiast, this guide will help you create your own HR AI assistant. Stay ahead in the world of AI-powered HR solutions and enhance your Microsoft 365 Copilot skills!⏩ You can watch this Podcast as a video here: https://youtu.be/488C_3gNlRQThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of M...
2025-08-3123 min
All About AI with ShervinHow to Build a Copilot AI Finance Agent - By a Microsoft EngineerUsing Microsoft 365 Copilot Agent Builder, Danny Dias & Shervin Shaffie, Copilot Engineers at Microsoft provide a full demonstration and build tutorial. Learn how to use Copilot AI Agents for your everyday work and understand AI security measures across your organization. Automate your workflows, speed up new hire productivity, and increase employee efficiency. ⏩ You can watch this Podcast as a video here: https://youtu.be/jY9NskwGIzsThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's pa...
2025-08-2416 min
All About AI with ShervinMaster Copilot Agents for Microsoft 365 - Tips By a Microsoft EngineerAI Agents, Copilot Studio, Agent Builder, and Autonomous agents are just a few of the concepts Shervin Shaffie, Copilot Principal Engineer at Microsoft covers in this AI tutorial. Shervin demos an IT Helpdesk agent, an HR Onboarding agent and later builds an HR Benefits agent, step by step from the ground up. In this comprehensive video, Shervin will start off by explaining what Copilot agents are, where to find them, how to use them and ultimately how to build them.⏩ You can watch this Podcast as a video here: https://youtu.be/TlIhjl0aw6ITh...
2025-08-1721 min
All About AI with ShervinMaster Microsoft Copilot Studio and ServiceNow Connectors - Tips By a Microsoft EngineerIncrease business value by using Copilot Studio to create a custom connector with ServiceNow and Copilot for Microsoft 365. Copilot AI can reason over ServiceNow cases, sort data, and even create reports. Join Shervin Shaffie, Copilot Principal Engineer at Microsoft as he illustrates, step by step, how to connect these traditionally disparate systems. Shervin will start from the beginning and illustrate how tenants have to be configured, before moving into Copilot Studio and building out the ServiceNow connector. Ultimately he will demonstrate the end-user experience of this powerful business process enhancer.⏩ You can watch this Podcast as a vi...
2025-08-1020 min
All About AI with ShervinBecome a Copilot Master - Tips By a Microsoft EngineerJoin Shervin Shaffie, Copilot Principal Engineer at Microsoft as he demonstrates his top Copilot for Microsoft 365 tips. Learn how to find Copilot prompts for Word, Excel, Powerpoint, Teams, Outlook and more. Learn how to bookmark your favorite prompts for easy access and get a sneak peak into the upcoming Copilot prompt scheduler. A tool that will allow you to automate Copilot tasks on your behalf, enjoy!⏩ You can watch this Podcast as a video here: https://youtu.be/9sFA-dWNUlcThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does no...
2025-08-0310 min
All About AI with ShervinHow I Built Increasingly Smarter Copilot Agents in Microsoft Copilot Studio, By a Microsoft EngineerUsing Microsoft Copilot Studio, I built a Retrieval, Task, and Autonomous AI Agent - each increasingly smarter than the next. I will take you under the hood to explore their components, functionality, evolution and key differences. The Task based agent is new to this channel and uses ServiceNow connectors for both read/write to a ServiceNow database. Here's what you'll learn in this video: • Why are Agents the future of AI? • A hands-on demo of each type of AI agent, custom made by me • How these agents are built and what makes them unique...
2025-07-2827 min
All About AI with ShervinMaster The Art of Deploying Microsoft Copilot in Your Company - Tips By a Microsoft EngineerJoin Shervin Shaffie, Copilot Principal Engineer at Microsoft, as he breaks down Microsoft's journey to enabling 330,000 users with Copilot for Microsoft 365. He will walk you through the four main stages for a successful deployment: Governance, Planning & Deployment, Adoption and Support as well as touch on training and optimization topics. This simplified overview will cover all the main components and provide you with a holistic overview of what's involved in a such a project.⏩ You can watch this Podcast as a video here: https://youtu.be/8ZkuXIaQZT4This Podcast represents the opinions of Shervin Shaffie and hi...
2025-07-2711 min
All About AI with ShervinMaster Microsoft Copilot for Teams Phone - Tips By a Microsoft EngineerLearn how to use Copilot for Microsoft 365 AI with Microsoft Teams Phone calls. Similar to Copilot in Teams Meetings, extremely powerful and a huge time saver, specially on long phone conversations. Join, Shervin Shaffie, Copilot Principal Engineer at Microsoft, as he walks you through this technology in a simplified manner.⏩ You can watch this Podcast as a video here: https://youtu.be/x1BOvRVw-VwThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants ar...
2025-07-2705 min
All About AI with ShervinIntroduction to Copilot Studio for Microsoft 365 - Tips By a Microsoft EngineerUsing Microsoft Copilot Studio, you can build your own AI powered chatbots. Microsoft Copilot no longer need to be limited to just your data or the Microsoft ecosystem. Now Copilot can extend to external data sources and truly provide you support where you need it most. Join, Shervin Shaffie, Copilot Principal Engineer at Microsoft, as he walks you through, step by step, how to create your own Copilot powered Bot.⏩ You can watch this Podcast as a video here: https://youtu.be/a8D9AuOK26AThis Podcast represents the opinions of Shervin Shaffie and hi...
2025-07-2709 min
All About AI with ShervinMaster Copilot in your Microsoft Teams Meetings - Tips By a Microsoft EngineerLearn how you can use Microsoft Copilot before, during and after your Teams meeting with powerful AI features including speaker sentiment analysis. Join Shervin Shaffie, Copilot Principal Engineer at Microsoft, as he reviews this technology in detail, with a full demo and role play of how you can use AI in your work every day.⏩ You can watch this Podcast as a video here: https://youtu.be/JPOXoOaRVLQThis Podcast represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with wh...
2025-07-2710 min
CX TodayIntegrating Microsoft Teams Into the Contact Center: A Microsoft Engineer's AdviceCX Today's Charlie Mitchell hosts Shervin Shaffie, Principal Technical Specialist at Microsoft.In this session, we consider how to integrate Microsoft Teams with the contact center, discussing:Why should contact centers consider integrating Teams into their technology stack?The three models for integrating Teams into the contact center (Connect, Extend, and Power)How can contact centers determine the right option for them?The launch of Microsoft's own contact center, with embedded Teams capabilities If you're looking for more insights from Shaffie, visit this p...
2022-09-2716 min