Shows
The Collision VisionASE in a Collision Shop: Lessons, Numbers, & Next Steps Welcome to our new follow-up roundtable on The Collision Vision. I'm Cole Strandberg, joined by our permanent panelists, Erin Solis and Sheryl Driggers, and today, our recent guest John Melendez is back with us. We're unpacking John's decision to add ASE mechanical inside a collision-first shop — what it did for sublet, cycle time, pricing power, and customer experience — and how independent operators can pilot the same playbook. Let's get into it. Connect with John:
2026-01-2748 min
CollisionCastToxic Teams Don’t Fix Themselves: Toxic Leadership and Team Conflict in Collision RepairDo you have a toxic team, or does your shop have a family atmosphere? Today, we’re talking about toxic leadership and team conflict in collision repair. Dr. Paul White, co-author of The 5 Languages of Appreciation in the Workplace, joins the CollisionCast with speaker and coach Sheryl Driggers of Collision Advice, who's also a former collision repair shop owner, for real talk about tough people, team friction, and how to fix the things that slow your shop down.
Get in touch with Dr. White at https://drpaulwhite.com and Sheryl at sheryl@collisionadvice.com. And be sure to che...
2025-12-0926 minCollisionCastBusted Myths: What Leaders Get Wrong About Showing AppreciationBoost productivity, reduce turnover, and elevate morale by mastering one overlooked leadership skill: showing appreciation. Dr. Paul White, co-author of The 5 Languages of Appreciation in the Workplace, joins the CollisionCast with speaker and coach Sheryl Driggers of Collision Advice, who's also a former collision repair shop owner, to talk about how misconceptions could be hurting your retention, morale, and results.
Get in touch with Dr. White at https://drpaulwhite.com and Sheryl at sheryl@collisionadvice.com.
2025-11-1122 min
Mind Wrench PodcastEp.#202- Beyond the Repair: Turning Soft Skills into Your Shop's Ultimate Advantage- w/Sheryl DriggersSend us a textEpisode Notes: The difference between a good collision repair shop and a truly exceptional one often boils down to one critical factor: how people feel when they interact with your business. Join us this week as Sheryl Driggers, former MSO owner and now lead CSR trainer for Mike Anderson's elite Spartan Groups, reveals the science and strategy behind creating meaningful connections that transform both customer experience and employee satisfaction.Here are three effective actions collision shop leaders can take from Sheryl’s insights:
2025-06-2351 min
Beyond the BookThe Power of Quiet Persuasion (Feat: Sheryl Driggers)"We’ve come to realize that true leadership does not require authoritative persuasion; rather, it thrives when people are naturally inspired, when purposes align, and when hearts are genuinely cared for."In this episode of Beyond the Book, we take a closer look at a powerful chapter from "Influence and Impact with Chris Voss," featuring special guest Sheryl Driggers, one of the book’s contributing authors. Sheryl shares key insights from her chapter entitled "The Power of Quiet Persuasion" and dives into the principles of negotiation, leadership, and persuasion that have shaped her career.So sit...
2024-11-1812 min
CollisionCastCollisionCast: Greg Lobsiger, Sheryl Driggers, Megan WilliamsIn part two of the FenderBender Management Conference interview medley, the editorial staff chats with a trio of industry resources. First, Greg Lobsiger, owner of Loren's Auto Body, chats about lean principles in his shop. Then, former shop owner Sheryl Driggers discusses how to find a mentor. Finally, FenderBender columnist Megan Williams gives out some valuable marketing advice.
2021-10-0513 min
CollisionCastHow I Did It: Staying Busy in a PandemicSheryl Driggers, co-owner of Universal Collision spoke to FenderBender about how her technicians are staying up to date on training and how her shop has managed to add an all-new tech position.
2020-12-0918 min
CollisionCastVision: Coaching Your Team to SuccessSheryl Driggers has been in the collision repair business for a long time, and she's come to understand that it's not enough to be a leader in your shop—you have train your employees to be better at what they do individually. And that means being a coach to your employees and providing an environment where everyone is constantly learning and improving.
In this episode, Driggers discusses how she's built a culture of continuous success for her employees, and how she empowers them to strengthen their leadership roles individually.
2018-05-1510 min